Medical Administrative Apprentice Assistant

GPs and the Nurse Practitioner see acute patients (these are patients who develop a problem and need to see a GP) and reviews Issuing Prescriptions; Most of these are repeat prescriptions which is on-going medication a patient needs to take all the time – we do acute medication which is short term medication the doctor has prescribed for a problem Scanning all correspondence that arrives into the practice, most of these are hospital letters about patients who have attended hospital Extracting clinical information from hospital letters and coding onto the records of the patient Keeping Registers and calling patients in for review. We have many registers, some of which are quite complicated and some very simple Photocopying Reception work Answering the telephone and dealing with queries Stocking Rooms and Stock control In addition to these jobs there are many administrative tasks

Training:

Business Administrator Level 3 Apprenticeship Standard:

Level 3 Units included in the programme include:

The organisation Business fundamentals Decision making Project management Managing performance

Training Outcome:
A possible permanent position within the organisation upon completion of the apprenticeship

Employer Description:
The Reception Team look after patients, their appointments, prescriptions and provide administration assistance as required. - a lot of administration involved in running a busy practice and this includes a backroom team of administrators to handle the huge influx of correspondence and data each day.

Working Hours :
As part of a rota, provide administrative duties for the health centre up to 5 days a week between 08:30 - 18:00 Days and shifts are to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience