Who we are…
The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.
At the PNE, we strive to create an environment that reflects our organization's core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to "Deliver Memorable Experiences" for all who interact with the PNE whether it is our guests, our employees or the community.
We are seeking a highly organized, safety-focused, and operationally minded individual to join our Facilities & Maintenance team as the Assistant Manager, Facilities & Grounds Maintenance. This role supports the planning, coordination, and daily execution of facilities and grounds maintenance operations across the PNE and Hastings Park site, ensuring buildings, infrastructure, equipment, and outdoor spaces remain safe, functional, well-maintained, and event-ready year-round.
The Assistant Manager will provide frontline leadership to maintenance staff, support preventative maintenance programs, coordinate inspections and corrective actions, assist with contractor oversight and pest control programs, and help ensure strong communication, safety compliance, and operational follow-through across the department.
The ideal candidate is a collaborative leader with experience in facilities, grounds maintenance, construction, or related operational environments. They are organized, practical, and adaptable, with the ability to thrive in a fast-paced, publicly visible environment where priorities can shift quickly based on events, weather, and operational needs.
Why join our Team?
Exhilarating and fun-loving culture
Flexible work environment
Opportunity for free or discounted tickets to shows, events, sports games, and much more
Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands
Competitive compensation package
Opportunity to create lasting memories and friendships!
What will you do this year?
In your role as an Assistant Manager, Facilities & Grounds Maintenance, your primary accountabilities will be:
Support the planning and daily coordination of facilities and grounds maintenance operations to ensure PNE buildings, infrastructure, equipment, outdoor spaces, and public areas remain safe, functional, clean, and event-ready year-round.
Assist with the development and implementation of preventative maintenance programs for fleet, assets, buildings, grounds, and infrastructure to improve reliability and minimize downtime.
Provide frontline leadership and daily direction to Facilities & Grounds Maintenance staff, ensuring work is completed safely, efficiently, and to a high standard.
Coordinate daily work assignments, inspections, maintenance tasks, corrective actions, and event-related operational requirements.
Conduct regular inspections of facilities, grounds, equipment, and event spaces to identify maintenance deficiencies, safety concerns, and repair needs, and coordinate timely resolution.
Support the ongoing use and development of Limble CMMS, including work orders, preventative maintenance scheduling, inspections, asset tracking, and reporting.
Assist with seasonal and event readiness planning for Playland, The Fair, concerts, festivals, sporting events, film activity, and other site operations.
Coordinate pest control and mitigation programs, including vendor coordination, monitoring, documentation, and compliance with health and safety standards.
Support department safety programs through inspections, hazard assessments, training, safe work procedures, and corrective action follow-up.
Assist with budget tracking, inventory control, material planning, and resource allocation to support efficient operations.
Coordinate and oversee contractors to ensure work is completed safely, on time, and in alignment with PNE standards and site requirements.
Support compliance with regulatory requirements, internal policies, and collective agreement obligations.
Respond to after-hours or urgent maintenance issues on a rotational or as-needed basis.
Support employee relations activities including coaching, performance management, attendance support, and documentation in collaboration with the Manager and People & Culture.
Maintain training records, operating procedures, inspection documentation, and other administrative records related to maintenance operations.
Participate in operational planning, event readiness meetings, site walkthroughs, and continuous improvement initiatives.
Perform other related duties as required.
What else?
3-5 years of progressively responsible experience in facilities maintenance, grounds maintenance, construction, operations, trades coordination, municipal/public-space maintenance, or a related environment.
Previous experience providing leadership, direction, or supervision to staff in a maintenance, facilities, grounds, construction, or operational setting is preferred.
Completion of a post-secondary certificate, diploma, trades qualification, facilities management training, construction-related training, or an equivalent combination of education and experience is considered an asset.
Knowledge of facilities maintenance, grounds maintenance, building systems, site infrastructure, equipment, preventative maintenance practices, and safe work procedures.
Experience working with Computerized Maintenance Management Systems, such as Limble CMMS, is considered an asset.
Experience coordinating contractors, vendors, inspections, corrective actions, and maintenance work in a busy operational environment.
Strong understanding of occupational health and safety requirements, hazard identification, safe work practices, and regulatory compliance.
Strong planning, organizational, analytical, and administrative skills.
Excellent communication, interpersonal, facilitation, and leadership skills.
Ability to coordinate multiple priorities in a fast-paced, time-sensitive, publicly visible environment.
Ability to respond effectively to urgent issues, changing priorities, event requirements, and operational demands.
Ability to foster effective working relationships with staff, peers, contractors, unionized employees, external agencies, and internal departments.
Ability to work independently and collaboratively as part of a broader Facilities & Maintenance leadership team.
Strong computer skills, including Microsoft Office applications; experience with work order systems, scheduling tools, or project tracking systems is considered an asset.
Experience working in a unionized environment is considered an asset.
Successful candidates must undergo a Criminal Record Check.
Successful candidates must undergo a Criminal Record Check.
Who are you?
Organized
Methodical
Proactive
Skillful communicator
Critical thinker
Committed to striving for excellence
Where and when to APPLY?
Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled
....Read more...
A new opportunity has become available for a Dental Practice Manager to join a well-established, fully PVT dental practice located in Barnet, EN5. Start date – As soon as possible. This role is to work full time, 5 days per week including alternate Saturdays (with a midweek day off in those weeks)Working hours will be 08:45 – 17:45. Role overview:Hiring a Practice Manager to lead the day-day running of a premium dental practice, balancing patient experience, team wellbeing and commercial outcomes. They are looking for more than operational capability, they value leadership maturity, emotional intelligence and integrity. Experience & Qualifications:Essential:
Prior Practice Manager experience in a UK private dental settingsA meaningful track record of direct reportsPost-GCSE qualificationsAble to work alternative Saturdays
Strongly preferred:
Background from a corporate environment, with the discipline to run a practice end-to-endDentally trainedManagement qualification or formal leadership development
Essential capabilities:
Confident, credible leadership style — able to motivate, challenge, and develop othersProven experience handling people matters: performance improvement, absence management, and team developmentOrganised, structured, and solutions-focused, with consistent follow-throughPatient-centred mindset with the confidence to manage concerns and complaints effectivelyWorking knowledge of CQC complianceStrong grasp of KPIs, performance management, and commercial targetsStrong understanding of practice-level financials, including revenue drivers, cost control, and budget oversightPrevious experience in private dental or private healthcare settings
What the role looks like day-to-day The successful candidate will:
Lead day-to-day practice performance across people, patients, and commercial outcomesDevelop the multidisciplinary team, setting clear expectations and ownershipTrack and manage core KPIs including chair utilisation, treatment conversion, revenue, and patient experiencePartner with Treatment Coordinators and clinicians to optimise the patient journeyOversee diary management, balancing productivity with a calm, high-quality experienceMaintain regulatory compliance and ongoing CQC readinessManage costs, stock, and budgets in line with business targetsOwn operational processes, spotting risks early and driving improvementsResolve patient feedback and complaints with care, professionalism, and paceSupport local growth through marketing activity and community engagement
About the practice:Consisting of 3 surgeries, they are fully equipped and computerised. Established 7 years ago. Requirements:
Available to work on site everyday.Legal right to work in the UK (Cannot offer sponsorship)Must have Dental PM experience.Must be able to work alternate Saturdays.Patient Centred mindset.Comfortable with KPI lead management.Job stability.Must be able to work 08:45 – 17:45
Salary – Dependent on experience and will be discussed further. ....Read more...
An independent fostering agency is looking for a supervising social worker for their fostering service that covers the West Midlands. This is a permanent and full-time position that is hybrid working (2/3 days per week in the office).
You must have a Diploma/Degree in Social Work and have the right to work in the UK (no VISA sponsorship available)
About the team
This specialist independent fostering agency is part of a wider organisation that has children services and is rated “good” by Ofsted (2024). They have one office and this is based in Nottinghamshire where they have a medium sized team of social workers (4), one team manager, an operations manager and a registered manager as well as various back-office staff. They have an excellent set up which gives staff a great work life balance. This position has come around due to growth.
About the job
Recruiting, assessing, matching & training prospective adoptive parents
Supervising a caseload of fostering families
Working collaboratively within a multi-agency team
Upkeeping all relevant compliance & reports
Attending fostering panel meetings
About you
The successful candidate will have a social work degree with post qualification experience in Children's Social Work, either fostering or children with disabilities whilst having an up-to-date understanding of relevant fostering legislation. This is a growing team where there could be future opportunities for progression.
What's on offer?
A salary of £37,000 - £45,000 dependent on experience
Mileage paid at 0.45ppm
Excellent CPD training & development opportunities
Pension contributions
Free on-site parking
Further benefits
For more information, please contact Jamil Olweny
07587 031 098 / jolweny@charecruitment.com
What do you get from working with me?
CV enhancement
Application form enhancement
Access to many jobs in the market
One central point of contact
Interview preparation assistance
Expert consultation
Questions answered
Offer negotiation
....Read more...
Maintenance Technician – Aylesbury, Buckinghamshire Location: Byron House Care Home, 141-143 Wendover Road, Aylesbury, Bucks, HP21 9LPSalary: £13.00 to £15.00 p/h depending on experienceHours: 40 hours per weekShifts: 8.00am to 4.30pm, Monday to Friday (flexibility required for on call service)Job type: PermanentCome and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateWe are looking for an experienced and self-motivated Maintenance Technician to join our family at Byron House Care Home. We are looking for individuals who share our values, have an interest in helping others, a can-do attitude and who will treat the people we support with care, compassion and respect. If you want to make a difference to the lives of our elderly residents, apply today.About the role:
Painting and decorating, general joinery, basic electrics and basic plumbingEnsure that all mechanical and non-mechanical, electrical and plumbing equipment on the premises is maintained and in safe and clean working order, carrying out all necessary and mandatory checks on all fire and lighting equipment as well as other facilitiesKeep up to date with new developments and required maintenance checks for nursing homesCheck the maintenance books on all floors daily and action immediatelyKnow the location of fuse boxes, main stopcocks etc and how to turn off services if requiredCheck fire alarm systems weekly, ensuring all information is recordedCheck emergency lighting and water temperatures monthly, ensuring all information is recordedEnsure fire appliances are checked and serviced regularlyCheck all fire doors weekly and record any issuesCarry out quarterly fire drills and ensure staff follow fire evacuation procedures and assist with updating fire evacuation proceduresCheck all electric lights daily and replace bulbs as necessaryMake sure the Nurse Call System is in good working order at all times by carrying out regular checks and documenting thisCheck all pressure relieving mattresses monthly to ensure they are functioning correctly. Report to Home Manager if there are any issuesCheck all beds and bed controls on a monthly basis and ensure they are working correctly. Report to Home Manager if there are any issuesRedecorate all rooms and corridors as requested by the Home Manager
About you:
The right to live and work in the UKSkilled in painting and decorating, basic electrics and basic plumbingKnowledge of Health and Safety and Fire SafetyUnderstanding of general maintenance work / DIY and experience of dealing with minor repairsGood communication skills with the ability to work as part of a teamGood health and fitness, the post involves lifting and requires physical staminaPrevious experience in a care home environment is desirable but not essential
Why work at Westgate?
Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme - earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB....Read more...
Phase 1: Service & Operations (Months 1–9)
Post-Booking Support: Managing guest enquiries and assisting travellers after their initial booking is confirmed.
Logistics Review: Checking visa requirements, medical protocols, and travel documentation for accuracy.
Technical Data Entry: Utilising internal and external booking platforms to manage guest itineraries.
Compliance Auditing: Ensuring all guest data and transactions adhere to GDPR and Package Travel Regulations.
Geographic Research: Studying port details and global maps to provide expert travel advice.
Phase 2: Sales & Consultancy (Months 10–16)
Consultative Selling: Handling new enquiries to match customers with specific cruise lines and cabin types.
Financial Costing: Calculating complex travel quotes, managing profit margins, and balancing turnover.
Lead Management: Following up with previous guests to build rapport and secure repeat business.
Upselling: Identifying opportunities to add value to bookings through excursions, upgrades, or extended packages.
Objection Handling: Communicating with hesitant leads to provide product clarity and close sales. Training:Phase 1: The Service Foundation (Months 1–9)
Focus: Technical proficiency, logistics, and "The Cost of Error."
Mentorship & Shadowing: Pair with "Industry Veterans" to observe how they handle complex guest issues and navigate the "mechanics" of a voyage.
Geography & Port Workshops: Structured sessions to master global port layouts, seasonal weather patterns, and local attractions to become a "walking atlas."
Systems Training: Hands-on "Sandbox" sessions with internal booking CRM and external supplier platforms.
Compliance Boot camps: Deep dives into the legal side of travel, including:
GDPR: Protecting guest data.
Package Travel Regs: Understanding guest protection and company liability.
Health & Safety: Mastering visa and medical protocols.
The Service Desk: Daily real-world application by supporting guests post-booking to understand the impact of errors.
Phase 2: Sales Excellence (Months 10–16)
Focus: Commercial acumen, relationship management, and high-value closing.
Consultative Sales Coaching: Shifting from "order taking" to expert advice. Training focusses on matching customer needs to the right cruise line and cabin.
Commercial Finance Training: Learning the "Business of Travel"—understanding the difference between Turnover vs. Profit and how to maximise margins.
The Art of the Upsell: Learning how to identify value-add opportunities (upgraded suites, excursions) that enhance the guest experience.
Rapport & Retention Workshops: Techniques for building a loyal client base through personalised follow-ups and CRM management.
Qualification Preparation: Dedicated study time and portfolio building to complete your Nationally Recognised Level 3 Qualification.
Ongoing Professional Development
Earn While You Learn: You will have regular "Off-the-job" training hours dedicated to your qualification.
Expert Reviews: Monthly progress meetings with mentors to review sales targets, technical accuracy, and career goals.
Product Immersions: Opportunities to learn directly from cruise line representatives about new ships and itineraries. Training Outcome:Immediate Post-Apprenticeship: Graduate Sales Consultant.
Once you earn your Level 3 Travel Consultant qualification, you transition from an apprentice to a full Sales or Customer Service role based on business needs.
Rewards: You move onto their commission structure. At this stage, your earning potential increases significantly based on your ability to convert leads into bookings.
Iglu has a strong history of promoting from within. Many of their current managers started as agents. A follow-on career path could look like this:
Assistant Sales Manager: Helping to run a sales pod, coaching agents, and monitoring daily targets.
Sales Manager: Overseeing larger teams, focusing on workforce planning and hitting department-wide KPIs.
Specialist Sales & Service Manager: Managing specific departments like Cruise Sales or Customer Resolution.Employer Description:Founded in 1998 and now part of Flight Centre Travel Group, Iglu.com is the UK’s leading specialist for cruise and ski travel. Through brands like Iglu Cruise and Planet Cruise, we offer expert, independent advice and over 20,000 holiday options. We prioritize innovation and expertise, recently winning UK Cruise Awards 2026 (Carnival UK).Working Hours :Monday to Friday 9am to 5:30pmSkills: Communication skills,Attention to detail,Organisation skills....Read more...
External Account Manager Location: North of England Salary: Up to £48,000 per annum (Depending on experience) + YOY commission structure*Role Overview*An established and growing organisation within the heavy duty filtration sector is seeking a commercially driven External Account Manager to develop and expand a portfolio of customers.This role involves building strong customer relationships, identifying new sales opportunities, and promoting a broad range of filtration solutions to distributors and OEMs.The role would suit someone with a strong sales background and focus on relationship rapport.Key Responsibilities:
Plan and manage customer visits across an assigned region, maintaining a strong and active sales pipelineBuild and nurture long-term partnerships with distributors, OEMs, and industrial clientsDeliver against revenue targets through account development, upselling, cross-selling, and new business generationDevelop and maintain a strong understanding of filtration products across engine mobile and industrial applicationsCreate structured account plans and track performance against KPIs using a bespoke CRM systemProvide guidance to customers on product selection and suitable filtration solutionsAccurately log customer activity, opportunities, and pipeline updatesKeep up to date with competitor activity and industry trends
Skills & Experience Required:
Strong communication, influencing, and negotiation abilitiesComfortable managing a territory and planning your own schedule effectivelyGood understanding of pricing, margins, and delivering customer valueFull UK Driving Licence essential for the roleExperience with a CRM platformExperience of selling B2B via a distribution network
Working Hours & Travel:
Full-time, field-based role (Monday to Friday, 8:30am – 5:00pm), with flexibility requiredRegular travel across the assigned territoryOvernight stays required, dictated by the successful candidate’s planning and territory coverage
Benefits:
Competitive base salary with performance-related bonusCompany car - PHEVLaptop, mobile phone, and full product training25 days holiday plus bank holidaysPension scheme
The Successful Candidate Will Be:
Proactive, organised, and commercially focusedSkilled at developing existing accounts while identifying new opportunitiesConfident presenting solutions and building strong customer relationships
In order to be considered for this position, please register online: Tudor Permanent Registration Form - once complete, we will call you back to finalise your registration For more information, please contact Gina or Sam on 01922 725445 (ext 1003 / 1004) or email your CV to commercial@tudoremployment.co.uk.For all our roles, visit: www.tudoremployment.co.uk #TeamTudor is waiting for your call!....Read more...
External Account Manager Location: North of England Salary: Up to £48,000 per annum (Depending on experience) + YOY commission structure*Role Overview*An established and growing organisation within the heavy duty filtration sector is seeking a commercially driven External Account Manager to develop and expand a portfolio of customers.This role involves building strong customer relationships, identifying new sales opportunities, and promoting a broad range of filtration solutions to distributors and OEMs.The role would suit someone with a strong sales background and focus on relationship rapport.Key Responsibilities:
Plan and manage customer visits across an assigned region, maintaining a strong and active sales pipelineBuild and nurture long-term partnerships with distributors, OEMs, and industrial clientsDeliver against revenue targets through account development, upselling, cross-selling, and new business generationDevelop and maintain a strong understanding of filtration products across engine mobile and industrial applicationsCreate structured account plans and track performance against KPIs using a bespoke CRM systemProvide guidance to customers on product selection and suitable filtration solutionsAccurately log customer activity, opportunities, and pipeline updatesKeep up to date with competitor activity and industry trends
Skills & Experience Required:
Strong communication, influencing, and negotiation abilitiesComfortable managing a territory and planning your own schedule effectivelyGood understanding of pricing, margins, and delivering customer valueFull UK Driving Licence essential for the roleExperience with a CRM platformExperience of selling B2B via a distribution network
Working Hours & Travel:
Full-time, field-based role (Monday to Friday, 8:30am – 5:00pm), with flexibility requiredRegular travel across the assigned territoryOvernight stays required, dictated by the successful candidate’s planning and territory coverage
Benefits:
Competitive base salary with performance-related bonusCompany car - PHEVLaptop, mobile phone, and full product training25 days holiday plus bank holidaysPension scheme
The Successful Candidate Will Be:
Proactive, organised, and commercially focusedSkilled at developing existing accounts while identifying new opportunitiesConfident presenting solutions and building strong customer relationships
In order to be considered for this position, please register online: Tudor Permanent Registration Form - once complete, we will call you back to finalise your registration For more information, please contact Gina or Sam on 01922 725445 (ext 1003 / 1004) or email your CV to commercial@tudoremployment.co.uk.For all our roles, visit: www.tudoremployment.co.uk #TeamTudor is waiting for your call!....Read more...
Senior Operations Manager Expanding Premium Restaurant & Hospitality Group 90/100k plus bonusLocation: London Salary: £90,000 – £100,000 + bonus Must have experience in a leading food led hospitality business to be considered, strong UK brands, Fresh food, table service is key A fast-growing high-end hospitality group is entering an exciting phase of expansion across London. This is a rare opportunity to join at a pivotal moment and play a key role in shaping the future of a dynamic, experienced brand. I am looking for a Senior Operations Manager who can take ownership of operational excellence, elevate standards, and support the continued growth of the business. You will play a key role in refining SOPs, strengthening the brand, and ensuring consistency as the business scales. This is a hands-on leadership role in a high-energy, fast-paced environment. You must be commercially minded, detail-focused, and passionate about delivering exceptional guest experiences. Strong experience in high-volume, late-night hospitality operations is essential. You will be responsible for developing teams, delivering training, and building a culture of accountability and performance across multiple sites. The role will involve leading multi-site operations within a growing restaurant group, driving sales and operational performance, developing and embedding SOPs to support expansion, and helping shape the brand and guest experience. You will oversee high-volume venues including late-night and events-led operations, while working closely with senior leadership on strategic growth. You will also support training and development across teams, ensuring strong commercial performance across food, drink and events, and maintaining consistency across all sites. The ideal candidate will currently be operating at OMD or OD level, with a proven track record of driving growth within a premium restaurant brand. High-energy or experiential venues and confident managing sites with £3m+ turnover. You will be commercially sharp, hands-on, and able to lead from the front. You should be someone who can commit long term and grow with an expanding business, bringing both operational discipline and creative thinking to help elevate the brand. Apply today call Stuart Hills on 0207 79 02666 To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram ....Read more...
Business Continuity Manager
Salary: Up to £65,000Location: Portsmouth or LondonWorking pattern: Flexible / hybrid
The company
A UK technology and managed services business is looking for a Business Continuity Manager to help strengthen resilience across internal operations and client-managed infrastructure.
The business works with customers on critical technology, infrastructure and service delivery, so continuity, recovery planning, assurance and resilience are all important parts of the role.
The role
You will report into the Head of Assurance and take ownership of the business continuity framework across the organisation.
This will suit someone who has strong experience in business continuity management, continuity testing, governance, BIAs and crisis exercises. You should be comfortable working with internal teams, service delivery, technical stakeholders and senior leadership.
Key responsibilities
Develop, maintain and improve the Business Continuity Management System, aligned to ISO 22301.
Maintain business continuity policies, standards, procedures, playbooks and recovery plans.
Lead Business Impact Analyses across critical systems, services and business functions.
Assess RTOs, RPOs, dependencies, recovery priorities and resilience gaps.
Run continuity testing, crisis simulations and scenario-based exercises.
Support cyber incident, system outage, data breach and physical incident simulations.
Conduct system-level BC audits across recovery plans, BIA data, access controls, AI usage governance and DPIA oversight.
Track remediation actions and report on business continuity maturity, risk and readiness.
Support client assurance, due diligence and audit activity around managed infrastructure resilience.
Work with service delivery teams to ensure client continuity requirements are documented, tested and aligned to SLAs.
Provide clear reporting to senior leadership on preparedness, audit findings, exercise outcomes and emerging risks.
Promote business continuity awareness across the organisation.
Work with suppliers and external stakeholders to understand continuity risks across the wider supply chain.
Experience needed
Strong knowledge of ISO 22301.
Experience running BIAs, maturity assessments and continuity testing.
Background in service delivery, operations, professional services or a regulated environment would be useful.
Good understanding of resilience, disaster recovery, risk, compliance and governance.
Able to work with technical and non-technical stakeholders.
Comfortable producing reports for senior leadership.
Relevant business continuity, risk or resilience qualifications would be beneficial.
Skills
Business continuity and crisis management.
Stakeholder engagement.
Analytical thinking.
Project management.
Clear communication.
Strong documentation.
Pragmatic risk management.
Package
Salary up to £65,000.
Portsmouth or London location.
Flexible remote working.
25 days annual leave plus bank holidays.
Option to buy 5 extra days.
Company pension.
Healthcare and dental insurance.
Life assurance.
Cycle to work scheme.
Training and development support.
Access to Udemy training platform.
Retail, gym and wellness discounts.
....Read more...
A fantastic new job opportunity has arisen for a skilled Senior Care Assistant to work in an exceptional care home based in the Nottingham area. You will be working for one of UK’s leading health care providers
This is a fantastic, purpose-built care home in Nottingham, providing high-quality residential care and short stay respite care for residents at the home
**To be considered for this position you must hold a Level 3 Diploma in Adult Care or equivalent or a willingness to work towards this**
As the Senior Care Assistant your key duties include:
Take temporary charge of the home during the absence of other senior colleagues, ensuring safe and effective day-to-day running
Lead, support and supervise care and ancillary staff, helping them reach required standards and develop their skills
Provide hands-on care and health supervision to residents when required, always promoting dignity, privacy and choice
Support the Home Manager in meeting statutory, regulatory and organisational requirements, including record-keeping and audits
Administer medication in line with the Medication Policy where delegated
Support care planning, key working and the development of meaningful activities that enhance residents’ quality of life
Carry out or support regular 1:1s, supervisions and appraisals in line with policy
Promote good practice in health & safety, fire safety, food safety and infection prevention
Be flexible to cover care shifts, on-call duties and occasional travel for meetings or training
The following skills and experience would be preferred and beneficial for the role:
Previous experience working in a care setting
Experience of leading a shift or deputising for a manager
Medication administration experience
Good IT skills, including use of email and basic office systems
Strong communication skills, both verbal and written
The ability to lead, motivate and support a team
Sensitivity to the needs of older people and an inclusive approach to care
The successful Senior Care Assistant will receive an excellent salary of £15.30 per hour. This exciting position is a permanent part time role for 22 hours a week on nights only. In return for your hard work and commitment you will receive the following generous benefits:
28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time)
A strong pension scheme and life assurance
Free DBS checks and uniforms
Confidential counselling, chaplaincy support and access to our hardship fund
Flexible options to buy or sell annual leave, plus family-friendly policies
Discounts through the Blue Light Card, Health Service Discounts and the Vivup app
A full induction, ongoing training, recognised qualifications and clear progression opportunities
Long service awards to celebrate your contribution
Reference ID: 7256
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
A fantastic new job opportunity has arisen for a skilled Senior Care Assistant to work in an exceptional care home based in the Nottingham area. You will be working for one of UK’s leading health care providers
This is a fantastic, purpose-built care home in Nottingham, providing high-quality residential care and short stay respite care for residents at the home
**To be considered for this position you must hold a Level 3 Diploma in Adult Care or equivalent or a willingness to work towards this**
As the Senior Care Assistant your key duties include:
Take temporary charge of the home during the absence of other senior colleagues, ensuring safe and effective day-to-day running
Lead, support and supervise care and ancillary staff, helping them reach required standards and develop their skills
Provide hands-on care and health supervision to residents when required, always promoting dignity, privacy and choice
Support the Home Manager in meeting statutory, regulatory and organisational requirements, including record-keeping and audits
Administer medication in line with the Medication Policy where delegated
Support care planning, key working and the development of meaningful activities that enhance residents’ quality of life
Carry out or support regular 1:1s, supervisions and appraisals in line with policy
Promote good practice in health & safety, fire safety, food safety and infection prevention
Be flexible to cover care shifts, on-call duties and occasional travel for meetings or training
The following skills and experience would be preferred and beneficial for the role:
Previous experience working in a care setting
Experience of leading a shift or deputising for a manager
Medication administration experience
Good IT skills, including use of email and basic office systems
Strong communication skills, both verbal and written
The ability to lead, motivate and support a team
Sensitivity to the needs of older people and an inclusive approach to care
The successful Senior Care Assistant will receive an excellent salary of £15.30 per hour. This exciting position is a permanent part time role for 22 hours a week on nights only. In return for your hard work and commitment you will receive the following generous benefits:
28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time)
A strong pension scheme and life assurance
Free DBS checks and uniforms
Confidential counselling, chaplaincy support and access to our hardship fund
Flexible options to buy or sell annual leave, plus family-friendly policies
Discounts through the Blue Light Card, Health Service Discounts and the Vivup app
A full induction, ongoing training, recognised qualifications and clear progression opportunities
Long service awards to celebrate your contribution
Reference ID: 7256
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
To have knowledge of and ensure that the regulations of the Children Act 1989 and OFSTED regulations are adhered to
To ensure compliance with Health and Safety at Work Act 1974 and maintenance of equipment and stock
To have knowledge and understanding of equal opportunities and anti-discriminatory practice and maintain confidentiality at all times
To ensure that the nursery is clean and tidy throughout periods of operation
To plan, develop and supervise suitable programmes of activities to cater for each child’s individual needs and to have knowledge of Early Years Foundation Stage framework
To assist with the preparation of feeds for babies and young children, to supervise children at meal time and toileting times
To report immediately to the Nursery Manager or Deputy if you suspect a child is suffering from abuse
To contribute to the promotion of parental partnership and liaise with parents/carers on a daily basis
To attend regular staff / room meetings and positively contribute to the future development of the nursery.
To positively promote parental partnership and liaise with parents/carers on a daily basis regarding their child’s development and behaviour
To keep appropriate records on individual children and assist senior staff in evaluating the individual progress of the children
To attend regular training and development in relation to completing apprenticeship framework for working within an early years setting
Training:On this apprenticeship, apprentices will learn to:
Plan and supervise activities which are based around the needs and interests of the child/ children
Support with numeracy and literacy development
Act as a key person to ensure children feel safe and secure
Meet the child’s needs, including feeding, changing nappies and administering medicine
Apprentices will also learn how to interact with other professionals regarding children in their care, including parents/ carers, colleagues, health visitors, early help services, social workers, and speech and language therapists (SaLT)
Apprentices will also learn to demonstrate a clear understanding of equality, diversity and inclusion
At the end of the course, apprentice will gain the Level 3 Early Years Educator apprenticeship standard and a Paediatric First Aid qualification
Successful apprentices will also be prepared for modern working life by having transferable skills, knowledge and behaviours; these will enable apprentices to progress to a degree in Early Years or Childhood Studies, as well as management roles in the sector
Minimum Entry Requirements:
GCSE English and Maths at Grade 4/C
Training Outcome:Upon successful completion of the course, learners will be awarded with a Level 3 Early Years Educator Apprenticeship Standard, which includes the following:
Level 3 Award in Paediatric First Aid (RQF) or Emergency Paediatric First Aid (mandatory requirement for the overall qualification)
Employer Description:City College Norwich Nursery provides a caring, happy, secure and stimulating environment for children aged zero to five.
Rated as ‘Good’ by Ofsted, the nursery has been established for over 25 years. All staff are qualified in childcare and provide an outstanding environment that helps your child develop and thrive.Working Hours :37 hours a week, variety of shifts between 08:00 - 18:00.Skills: Customer Service,Proactive,Confidentiality,Ability to use IT,Problem solving,Team Working,Organisation,Creative,Patient....Read more...
Deliver learning activities both indoors and out for individuals and groups of pupils taking responsibility for leading and managing play, care and learning in partnership with qualified teachers and other professionals, to ensure all children are fully integrated into the school
Be aware of, and work within, school policies and procedures
Have key worker responsibilities for groups of children and work within a team of early years practitioners
Assess, record and report on development, progress and Monitor and record pupil responses and learning achievements, drawing any problems which cannot be resolved to the attention of the teacher/Senior Manager
Work as a part of a team to Plan and evaluate specialist learning activities with the teacher, including writing reports and records and providing focussed personalised provision as required
Work unsupervised with individual children, small groups and the key worker groups under the overall direction of the Head Teacher and/or Deputy/Assistant Head Teacher
Select and adapt appropriate resources/methods to facilitate agreed learning activities
Maintain a clean, safe and tidy learning environment
Ongoing guidance and support of pupils in their social development and their emotional well-being, reporting problems to the appropriate person
Supply specialist support with direction and guidance from teaching staff, allowing pupils to access the curriculum and participate fully in school activities
Accompany teaching staff and take responsibility for pupils on visits, trips and out of school activities as required
Assist with the supervision of pupils out of lesson times, including before and after school and at lunchtimes but not as a Supervisory Assistant
Supervise individuals and groups of pupils throughout the day, including supervision in the classroom, playground and dining areas
Assist pupils with eating, dressing and hygiene, as required, whilst encouraging independence
Provide basic first aid, if appropriate, ensuring timely referral to health service in emergency situations
May be asked to administer medications subject to agreement and in line with school policy
Be flexible within working practices of school, prepared to help where necessary including undertaking certain domestic tasks, e.g. preparation of snacks
Support pupils to develop their skills of independence, resilience and confidence
Contribute to and assist in planning, organising and implementing individual development, the development and implementation of support plans Individual Educational Plans and EHC’s, including attendance at, and contribution to, reviews as required
Work with pupils not working to the normal timetable
Contribute to the development of policies and procedures
Support for the School:
Be aware of and comply with policies and procedures relating to child protection/safeguarding, confidentiality and data protection, reporting all concerns to an appropriate person
Show a duty of care to pupils and staff and take appropriate action to comply with health and safety requirements at all times
Be aware of and support difference and ensure that all pupils have access to opportunities to learn and develop
Contribute to the overall ethos, work and aims of the school
Demonstrate and promote commitment to equal opportunities and to the elimination of behaviour and practices that could be discriminatory
The above is not exhaustive and the post holder will be expected to undertake any duties which may reasonably fall within the level of responsibility and the competence of the post as directed by the Head Teacher.Training:
Level 3 Early Years Educator Apprenticeship Standard
Maths and English Functional Skills if required - if not required, Maths and English upskill will still be provided but you do not need to sit an exam
Preparation for End Point Assessment
Training Outcome:
Possibility of further training and/or permanent full time employment
Employer Description:Large primary school with Governor-led nursery, 3-form entry with 556 pupils on roll.Working Hours :Monday - Thursday, 8.00am - 4.00pm and Friday, 8.00am - 3.30pm.Skills: Communication skills,IT skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
HR ManagerShanghaiMy client is an incredible, high end, upscale restaurant group. With iconic locations across the world and incredible tenure across the team, it’s very rare for a position like this to come up with this group.Key Responsibilities:
Manage core HR functions including employee benefits, onboarding, workers’ compensation, documentation, and HRIS audits.Lead recruitment and onboarding activities, delivering engaging orientation programs for new hires across the region.Support the Safety and Wellbeing team in handling local issues, managing compensation claims, and driving wellbeing initiatives.Champion the company’s brand and culture, representing it positively both internally and externally.Stay up to date with local employment legislation and ensure HR practices remain fully compliant.Partner with the Learning & Development team to deliver training programs, ensure compliance, and facilitate sessions as needed.Collaborate with managers to address employee relations matters, including performance management, disciplinary actions, grievances, and conflict resolution.
Key Requirements:
Previous HR experience within hotels or hospitality operations preferred.Speak Mandarin and English fluentlyFormal qualification in Human Resources or a related discipline.Strong knowledge of HR procedures including compliance, recruitment, training, and development.Experienced in employee engagement and wellbeing initiatives.Excellent leadership and communication skills, with a collaborative approach.Adaptable and culturally aware, comfortable working with diverse teams.Proficient in Microsoft Office and HR systems.
Please send your resume to Sharlene King today!About COREcruitmentCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, North America, South East Asia, Africa and Australia.To view other great opportunities please check out our website at www.corecruitment.com or call us on 0207 790 2666 for a confidential chat about upcoming opportunities.Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Pinterest.Note that only short listed candidates will be contacted and you must have the right to live and work in the USA to be considered.....Read more...
Due to growth and new contracts, we’re looking for an additional Senior Regional Service Engineer to join a dedicated service team, where you’ll play a key role in upholding the brand and delivering outstanding service to customers.
This is a hands on, field based role, focused on the service and repair of industrial and municipal cleaning equipment. You’ll be representing a globally respected company with a strong customer first approach.
Location Requirements
This is a field-based role covering South of Scotland (Glasgow / Central Belt ideal)
Key Responsibilities for the Senior Engineer
Service, maintain and repair a wide range of cleaning equipment
Diagnose faults and complete accurate service reports
Plan and manage your daily workload with the Service Manager and Scheduler
Take ownership of your area, ensuring service standards and performance are met
Manage van stock and parts effectively
Support and coach other engineers where needed
Identify potential sales leads
Build strong, professional relationships with customers
What You’ll Need
Strong experience across electrical, mechanical, hydraulic, pneumatic or diesel equipment
Background in municipal, FLT, plant hire, HGV or similar industries (ideal)
Confident diagnosing complex faults and working independently in the field
Able to manage your own workload and take responsibility for your area
Good IT skills and experience completing service reports
Full UK driving licence
Willingness to travel, including occasional overnight stays
Passport (preferred for possible training in Germany)
What’s in it for You
Salary up to £41,110
OTE £50,000+ with overtime
Fully expensed company van (optional personal use)
All tools provided
25 days holiday + bank holidays + your birthday off
Pension, health plan, sick pay & critical illness cover
End of year discretionary bonus
Staff discounts and social events
Ongoing training and career development
Training & Onboarding
You’ll follow a structured 12 week training programme, including factory led courses and hands-on support, working alongside experienced engineers with ongoing development.
....Read more...
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing.
Your daily activities could include:
Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments
Providing patients with a high level of care
Setting up and cleaning surgery
Sterilising instruments
Updating patient records
Maintaining equipment
Preparing instruments and materials for various treatments
Adhering to practice policies and procedures
The use of VR Technology
During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your studies will be based online with regular teaching and 1-2-1 sessions. Off the job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including:
Preparing for Professional Practice in Dental Nursing
Infection Prevention and Control
First Aid and Medical Emergencies
Oral and General Health
Endodontic Treatments
Prosthetic Treatments
Radiation and Radiography
Periodontal Disease and Cavity Restoration
Health and Safety
Extractions and Minor Oral Surgery
Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning
The use of VR Technology
Upon successful completion, you will be awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into head nurse, team leader, or practice manager.Employer Description:NHS Dental practice based in Doncaster, delivering dental care and treatment to patients of all agesWorking Hours :Monday to Friday. Hours to be determined.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Patience....Read more...
Working within the Network & Infrastructure Team and reporting to the Network & Infrastructure Manager, the role of the Network Engineer Apprentice will be to perform the following:
Use network management systems software and appropriate analysis equipment to collect routine network load statistics, model performance, and create reports as required.
Carry out routine configuration/installation/ reconfiguration and updates of hardware and software. Removal of hardware and/or software. Use supplied installation/ decommission instructions and tools, following agreed standards.
Report details of all hardware/software items that have been installed and removed so that configuration management records can be updated.
Using standard procedures and tools, carry out defined tasks associated with the planning, installation, upgrade, operation, control and maintenance of local and wide area networks.
Carry out routine network-related configuration, reconfiguration, updates and BAU processes within Azure Cloud and Azure Local environments.
Investigate, diagnose, and resolve network problems, including Cloud and on-premises server environments, escalating when required and documenting results.
Assist with vulnerability remediations and protection of assets from cybersecurity threats.
Provide first-line technical and user support. Maintain accurate records of user requests, updates, and outcomes via the service management system.
Contribute to the development of installation and recovery procedures and standards.
Training Outcome:This role offers long-term opportunities to progress to a permanent position upon completion of the apprenticeship.
On completion of the apprenticeship, you will have the qualifications and practical experience required to apply for roles in the field of Network Engineering.
Employer Description:University of Staffordshire is proud to be an award-winning institution that places students at the heart of everything we do. Digitally innovative, with strong industry links and a mission to provide the next generation of education opportunities.
University of Staffordshire is transforming people, places and society. A catalyst for change.
Digital Services, within Infrastructure, is a professional service responsible for the University’s use of digital technology for teaching and learning. Comprising of 6 different functional teams we provide services from provision of desktop devices and support, internet and wi-fi connectivity, cloud-based server infrastructure, identity management, Microsoft 365 services, cyber security, application development and project management.
Working Hours :Monday - Thursday 8:30am to 5:00 pm
Friday 8:30am – 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Highly Motivated,Enthusiastic,Willing to learn,Excellent attention to detail....Read more...
You will be working with children between the ages of 0 and 5 years, helping support children’s play and nurture their development
You will be involved in organising activities, in the assessment and record keeping of children's learning and development and working in partnership with colleagues and parents
You will work alongside experienced Early Years Educators, have a dedicated mentor and have the support of your fellow apprentices
Training:
Our aim is to help you achieve your Level 3 Early Years, (which includes: Level 3 Award in Paediatric First Aid. (RQF) or Level 3 Award in Emergency Paediatric First Aid (RQF)
Or complete a first aid course delivered by one of the following types of organisations as per the EYFS requirements
Functional skills in English and maths if required
Voluntary aid society, member of a trade body with an approval and monitoring system, or acknowledged by the Health and Safety Executive, giving you qualified Early Years Educator status within 12 months
From here, it is possible to specialise in areas such as special educational needs, disability, speech and language or become the Manager of one of our day nursery schools
The Level 3 can also be used as a stepping-stone towards: Level 5 Diploma in Leadership, Honours Degree in Early Years, Early Years Teacher (EYITT) or Primary Teacher (QTS)
Training Outcome:
We will support you to achieve your Level 3, giving you qualified Early Years Educator status
From here, you can develop your career at Seymour House, opting for a managerial route or you can specialise in areas that excite you such as; special educational needs, disability, speech and language
The Level 3 can also be used as a stepping-stone towards:
Level 5 Diploma in Leadership
Honours Degree in Early Years
Early Years Teacher (EYITT) or Primary Teacher (QTS)
Employer Description:Founded in 1988, we have over 30 years' experience in care, education and preparing children for school. This history has enabled us to invest in our team, resources and environment to give children the best possible start. Our fantastic team of Educators and Teachers have achieved outstanding Ofsted judgements at all our eleven nursery schools.Working Hours :Monday - Friday on a rota basis. Working hours will fall within the opening hours of the nursery 7.00am - 6.00pm (to be confirmed).Skills: Communication skills,Team working,Creative,Initiative,Patience....Read more...
Climate17 is working with a leading international renewable energy EPC business to support the appointment of an experienced Sales Manager to join their growing UK team. This is an exciting opportunity for a commercially driven professional with a strong track record in the renewable energy sector to play a key role in driving business growth and supporting the delivery of large-scale solar and energy storage projects across the UK and Europe. The Opportunity This is an opportunity to join a highly regarded international renewable energy business with a strong track record in delivering utility-scale clean energy projects across Europe. The organisation offers a collaborative and dynamic working environment, excellent career development opportunities, and the chance to contribute to the ongoing energy transition. Key ResponsibilitiesAnalyse market trends, regulatory frameworks, and customer requirementsDevelop and expand relationships with new and existing clients and partnersAssess client and project pipelines to identify opportunities and prioritiesEvaluate project opportunities and support strategic business development activitiesManage key client relationships across the project lifecycleLead the acquisition process for large-scale renewable energy projects from initial engagement through to contract signatureAct as the interface between clients and internal project teams to ensure customer requirements are effectively communicated and deliveredOversee preparation of commercial and technical proposalsDefine and review project requirements with project managers and clientsCollaborate closely with Engineering, Project Management, and Construction teamsReview and manage client-supplied project documentation and data packagesAbout You The successful candidate will be a confident communicator with strong relationship management skills and a genuine passion for renewable energy and decarbonisation. You will ideally have: A commercial and/or technical degree qualification or equivalent experienceSeveral years’ experience in sales and Key Account ManagementExperience working with utilities, IPPs, asset managers, or similar stakeholdersA background within the renewable energy sector, ideally solar PV and/or battery storageExperience managing tender and bid processesStrong contract negotiation and commercial management skillsExperience in cost calculation and budgetingPackageCompetitive salary plus bonusPrivate healthcare and life assuranceEnhanced employer pension contributionEmployee benefits platformIf you’re interested in finding out more, please get in touch with the team at Climate17.....Read more...
Are you a Field Service Engineer looking for a specialist role where you can work on high-quality OEM equipment, support customers in highly regulated environments, and continue developing your technical skills?Rockson First is looking for a Field Service Engineer to service, maintain and repair laboratory water purification systems for customers across the life sciences and pharmaceutical sectors.This is a hands-on service role where you will be trusted to manage your own workload, work independently in the field, and receive the training and support needed to become confident with our specialist equipment and digitally connected systems.Why this role may appeal to you
You will be working on specialist lab water purification systems rather than general maintenance or basic facilities equipment. Our customers operate in highly regulated sectors, so quality, accuracy and professionalism matter.You will also receive full training, use modern service systems, and be part of a company that values both customer service and engineer wellbeing. We encourage a healthy work-life balance and support ongoing professional development.Reporting to the Regional Service Manager, you will provide service and support for a range of OEM laboratory water purification systems.Your responsibilities will include:
Servicing, maintaining and repairing lab water purification systemsDiagnosing faults, identifying issues and carrying out repairsOrdering and replacing parts when requiredManaging your own car stock to support a strong first-time fix rateUpdating service activity accurately using ServiceMax CRMFollowing company procedures, SOPs and EHS requirementsSupporting customers in regulated environments, including pharmaceutical and life sciences sitesAdvising customers on system use, servicing and compliance requirementsLiaising with colleagues and management to ensure customers receive a high standard of servicePromoting relevant service activities, products and solutions where appropriate
We are looking for someone with a strong engineering background and a professional approach to field service.You should have:
An HNC or above in mechanical or electrical engineering, or equivalent relevant experienceExperience servicing, maintaining or repairing technical equipmentGood fault-finding and problem-solving skillsConfidence working independently in the fieldStrong customer communication skillsThe ability to follow procedures in regulated environmentsA willingness to learn digitally connected systemsA commitment to ongoing professional development
Experience with laboratory water purification systems would be an advantage, but full training will be provided.Package
Competitive salaryPerformance bonusCompany carPensionMobile phoneLaptopFull trainingSupport for ongoing developmentHealthy work-life balance
About Rockson First
Rockson First was established in 2011 and provides raw water treatment and water purification services to highly regulated industries across the UK.We are an ISO-accredited company, holding ISO 9001 for Quality Management and ISO 14001 for Environmental Management. Quality, reliability and environmental responsibility are central to how we work.We are also committed to supporting our people and promoting a healthy work-life balance, while delivering a high-quality service to our customers.....Read more...
Answering the telephone, logging customer enquiries on corporate systems
Inputting data on corporate systems to assist with accurate reporting
Liaising with various stakeholders to provide customers with accurate information
Handling customer complaints and delivering timely responses
Ensuring customer records are updated accurately
Keeping records of customer queries and resolutions to provide ‘lessons learnt’ feedback to the wider team
Supporting the wider team by hand delivering letters where required
Contacting customers ensure service delivery satisfaction
Supporting the Customer Service Manager and Customer team
Auditing information provided to ensure processes are being adhered to
Ensure professional communication at all times
We endeavour to deliver a high standard of customer service within our frameworks, individuals are expected to assist in the delivery and the continuous improvement of our current processes
The Group is committed to achieving a high standard of Health and Safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation
To take a full role in the implementation of personal development through appraisals and to participate in any identified training or development opportunities
To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect
The successful candidate will be measured on:
Customer and colleague feedback
Work safely and efficiently
It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility.Training:The Business Administrator Level 3 will be delivered in the workplace by a visit from a college trainer coach once a month.Training Outcome:Upon successful completion of the apprenticeship there is a possibility of permanent employment and going on to complete further qualifications. Employer Description:At Esh, our values shape the way we work every day — and you can expect to see them in action from the moment you join us.
Care: We prioritise your wellbeing and development, offering a supportive environment where you’re encouraged to grow, learn, and bring your best self to work
Trust: You’ll have the autonomy to take ownership of your work, with managers who believe in your abilities and are there to support you when needed
Integrity: We do the right thing, even when it’s not the easiest option. You can rely on open, honest communication and fair decision making
Respect: We value diverse perspectives and create a workplace where everyone is listened to, valued, and treated with dignity
Working Together: Collaboration is at the heart of how we operate. You’ll join a team that celebrates shared success and supports one another to achieve great results
Together, these values create a workplace where people feel welcome, trusted, appreciated, and proud to be part of the team.Working Hours :Monday - Friday 8.30am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
To provide high-quality care and learning opportunities for children aged 0-5, ensuring a safe, stimulating and nurturing environment that supports the Early Years Foundation Stage (EYFS). The apprentice will work as part of a team to promote each child’s development, well-being, and individual learning journey
Childcare & Education
Deliver engaging, age-appropriate learning experiences in line with the EYFS
Support children’s physical, emotional, social, and cognitive development
Promote inclusive practice and adapt learning experiences to meet individual needs
Safeguarding & Welfare
Follow safeguarding procedures and report concerns promptly
Maintain a safe environment through risk assessments, supervision and adherence to policies
Support children with personal care needs in a respectful and dignified manner
Partnership with Families
Build positive, professional relationships with parents/carers
Share information about children’s progress, wellbeing and daily experiences
Support the settling-in process, offering reassurance and continuity of care
Teamwork & Professionalism
Work collaboratively with colleagues to create a supportive team environment
Contribute to the planning and evaluation of learning activities
Maintain professional conduct, confidentiality and reflective practice
Attend staff meetings, training sessions and CPD opportunities
General Duties
Follow all policies and procedures of the setting
Contribute to maintaining cleanliness and organisation within classrooms and shared spaces
Assist with mealtimes, sleep routines and transitions throughout the day
Perform any additional duties as required by the Room Leader or Manager
Training:
Early Years Educator Level 3 Apprenticeship Standard
Functional Skills in maths and English (if required)
Undertaking Paediatric First Aid training as required
Your training will be 1 day a week at Ealing, Hammersmith and West London College
Training Outcome:
Upon successful completion of your apprenticeship, there might be an opportunity to be offered a full-time position as a Nursery Practitioner
This will be reviewed by you and your employer at the end of your apprenticeship
Employer Description:Greygates Nursery is a small, independent family nursery in Muswell Hill, London. Our beautiful Victorian house is home to up to 50 children each day, aged from 3 months to 5 years.
We are committed to providing a loving and nurturing home-from-home experience for all of our children at our nursery in Muswell Hill. Most importantly, we celebrate every child’s individuality to build confidence, creativity and independence through their early years.
We help every child LEARN WELL – our highly experienced Team ensure a diverse and varied curriculum, filled with many wonderful activities to support the development of every child, our Greygates chef cooks all of our delicious meals using high quality sourced ingredients and we strive for a non-toxic nursery environment for the health and well-being of all of our children, families and ourselves. Working Hours :Monday to Friday, 7.45am to 6.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
The Community Activator Coach will assist the centres in delivering and growing their dry side sports provision which includes, Senior Sports, Swim teaching.
This will include planning activities as well as delivering feedback to participants and their parents as required.
You will also be asked to work in other areas of the leisure centres by setting up/ down equipment, working in the extreme areas and soft play. Shifts on reception or completing out reach may also be required.
Throughout this role, you will be required to work across the North Kesteven Partnership n sites, which will include Sleaford Hub, Better Gym Sleaford and One NK.
This the perfect opportunity to understand the role of sport and physical activity in the Community, through undertaking the Community Activator Coach Level 2 which is designed to help you step confidently into the world of Sport.
You will build practical coaching, engagement, and organisational skills, learning how to deliver sessions safely, motivate participants, and work with your community to increase participation.
The Community Activator Level 2 apprenticeship prepares you for roles such as: Community Sports Health Officer, Outreach Officer, Lead Activity Officer, Health & Wellbeing Lead, and Sports Development Assistant.
What your apprenticeship includes:
A mixture of face to face and online catch ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and your dedicated Learning Coach
The chance to get Functional Skills in English and maths (if you don’t already have GCSE)
Coach Core will provide tailored support across both the recruitment and development of apprentices. As an education and employment charity, Coach Core uses the power of sport and apprenticeships to create meaningful opportunities for young people who may face barriers, discrimination, or limited access to work.Working in partnership with Lifetime, Coach Core supports the recruitment of apprentices who reflect the communities they serve, with a focus on those who will benefit most from the opportunity.Coach Core provides holistic support to both apprentices and employers, working alongside local and national partners to ensure a high-quality experience.
This includes ongoing support, as well as additional training and CPD to build skills, confidence, and long-term career pathways in sport and physical activity.Training Outcome:
GLL prides itself on its internal Learning & Development and internal promotion levels, with Community Sports Officer and coaching positions being progression routes on completion of this apprenticeship
Employer Description:As a Charitable Social Enterprise and workers cooperative GLL has grown over the last 30+ years to become the UK’s largest public leisure and libraries operator. As a staff owned business we ensure all our people are developed and in 2023 were awarded with Investors in People Gold status, whilst offering a range of meaningful careers and training for everyone in our local communities.Working Hours :Shifts between 9.00am - 9.00pm, Monday - Sunday. Exact shifts to be confirmed.Skills: Communication skills,Customer care skills,Team working,Physical fitness....Read more...
Job role Warehouse Supervisor - NIGHTS Location Waltham Abbey – EssexSalary Salary up to £35,000 per annum - including Night Shift Allowance (Negotiable) Hours of work FULL TIME HOURS -Monday to Friday 8.30 PM -06:00 (42.5 hours per week) About our client Centric Talent is currently recruiting for Warehouse Team Leader to join our clients team at their warehouse in Waltham Abbey. Our client is one of the UK's leading suppliers of bathroom, kitchen and plumbing products, supplying products to retailers up and down the UK.Job Overview:To ensure that all warehouse operations are performed, on time and within budget. Through the allocation of heads to tasks, to meet the needs of the operation, you will be responsible for the safe and efficient receipt, storage and despatch of goods, stock management as well as Health & Safety compliance. All operations should be performed with RLD guidelines. Structure:This role will report directly to the Warehouse Manager but will have a close relationship with other shift supervisors. The ideal person:Enthusiastic & proactive approach with the ability to motivate and encourage othersFlexible attitude, willing to adapt working hours as required based on the business needsCollaborative and willing to be hands-on where requiresCreative problem solverExperience in computer-based operationsFLT counter balance/flexi Bendi experience Key activities and responsibilities:Must have experience of managing a team of warehouse operatives in a fast moving environment.Lead teams responsible for picking and packing, goods in and despatch including staff training and development.Manage the flow of goods in and out of the warehouses in line with business requirements and customer demandsPlan resources to ensure cost-effective productivityDevelop and monitor KPI’s to exceed targets and drive ownership within the teamReview and control Absence and Sickness, time keeping and holidays and where necessary be part of the disciplinary process.Identify, recommend and implement continuous improvements to current processes or proceduresStrive to improve customer service through accuracy and quality (reduction in mispicks/CNF, etc)To complete regular stock counts/PI’s accurately and within the financial boundaries.Ad-hoc projects as required such as moving stock, development of warehouse space. Experience and education:Minimum of 5 years’ experience working in high service level warehouseLeadership and development of Warehouse staffProven success in improving warehouse systems and processesCreative and innovative approach with a high customer service focusExperience of working in high pressured environment handling high number of ordersForklift licence is desirableCompetency in Excel, Word and WMS systemsGood knowledge of health and safety legislation Shift patternMonday to Friday Monday to Friday 8.30 PM -06:00 (42.5 hours per week)23 days Holiday - increasing to 25 after 3 years If you feel you have the relevant experience then we'd love to hear from you, apply today!....Read more...
Duties and Responsibilities:
Support for Pupils, Teachers and the Curriculum
Deliver learning activities, both indoors and out, for individuals and groups of pupils, taking responsibility for leading and managing play, care and learning in partnership with qualified teachers and other professionals, to ensure all children are fully integrated into the school
Be aware of, and work within, school policies and procedures
Assess, record and report on development, progress and attainment
Monitor and record pupil responses and learning achievements, drawing any problems which cannot be resolved to the attention of the teacher/Senior Manager
Work as a part of a team to plan and evaluate specialist learning activities with the teacher
Work unsupervised with individual children, small groups and the key worker groups under the overall direction of the Head Teacher and/or Deputy/Assistant Head Teacher
Select and adapt appropriate resources/methods to facilitate agreed learning activities
Maintain a clean, safe and tidy learning environment
Ongoing guidance and support of pupils in their social development and their emotional well-being, reporting problems to the appropriate person
Supply specialist support with direction and guidance from teaching staff, allowing pupils to access the curriculum
Accompany teaching staff and take responsibility for pupils on visits, trips and out of school activities as required
Assist with the supervision of pupils out of lesson times, including before and after school and at lunchtimes but not as a Supervisory Assistant
Prepare and present displays
Supervise individuals and groups of pupils throughout the day, including supervision in the classroom, playground and dining areas
Provide pastoral care to children
Provide basic first aid
May be asked to administer medications subject to agreement and in line with school policy
Be flexible within working practices of school, prepared to help where necessary
Support pupils to develop their skills of independence, resilience and confidence
Contribute to, and assist in, planning, organising and implementing individual development, the development and implementation of support plans Individual Educational Plans and EHC’s
Work with pupils not working to the normal timetable
Support the use of ICT in the curriculum
Contribute to the development of policies and procedures
Support for the School:
Be aware of, and comply with, policies and procedures relating to child protection/safeguarding, confidentiality and data protection, reporting all concerns to an appropriate person
Show a duty of care to pupils and staff and take appropriate action to comply with health and safety requirements at all times
Be aware of, and support, difference and ensure that all pupils have access to opportunities to learn and develop
Contribute to the overall ethos, work and aims of the school
Maintain good relationships with colleagues and work together as a team
Appreciate and support the role of other professionals
Attend relevant meetings as required
Participate in training and other learning activities and performance development as required
Demonstrate and promote commitment to equal opportunities and to the elimination of behaviour and practices that could be discriminatory
The above is not exhaustive and the post holder will be expected to undertake any duties which may reasonably fall within the level of responsibility and the competence of the post as directed by the Head Teacher.Training:
Level 3 Teaching Assistant Apprenticeship Standard
Maths and English Functional Skills if required - if not required,
Maths and English upskill will still be provided but you do not need to sit an exam
Preparation for End Point Assessment
Training Outcome:
Possibility of further training and/or permanent full time employment
Employer Description:Large primary school with Governor-led nursery, 3-form entry with 556 pupils on roll.Working Hours :Monday - Thursday, 8.00am - 4.00pm and Friday, 8.00am - 3.30pmSkills: Communication skills,IT skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
