AV Desktop / Helpdesk Support Engineer – I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues. You will be able to communicate in a professional manner to clients on the phone / remotely to help through any problems that arise and have experience with call logging / ticketing systems. You will effectively manage your time to make sure all tickets are completed to match agreed SLAs. End user clients will be in the blue chip corporate world. You will also be supporting a team of av field service engineers where you will be the go to person to help them find a solution to any issue. If you have the relevant AV knowledge that encompasses the below please send your CV asap.
Crestron control / switching
Audio DSP, Audinate Dante QSC Q-SYS
Installation, Integration, Commissioning, Support, Service, Maintenance, desktop
Lighting, sound, audio
VC Poly, MTRs, Teams, Zoom
Boardrooms, Meeting rooms, Learning spaces, Auditoria, Corporate AV
IT networks, Cisco, Draytek, Microsoft
Logitech, Yealink, Neat, Bose
YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV
AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VIDEOCONFERENCE VC MTR POLY ZOOM TEAMS SUPPORT MAINTENANCE FIX HELPDESK DESKTOP MICROSOFT IPTV SHURE CRESTRON EXTRON CONTROL SWITCHING BERKS BERKSHIRE BUCKS BUCKINGHAMSHIRE BUCKS SURREY LONDON....Read more...
IT Support Engineer required to join an internal IT Support team for a busy office in Lincoln. You will support office and home based users hardware and software services.
Key skills
IT qualification.
User support experience.
Windows
Desktop support and installation.
Hardware and Windows OS knowledge.
Active Directory/Group Policy, Virtualization, Citrix, TCP/IP, Windows server, Wi-Fi.
Responsibilities
Respond to end-user issue support requests from the helpdesk ticketing system.
Technical support and fault diagnosis.
Install and configure new IT equipment.
Mobile phone support.
Resolve incidents with printers, copiers and scanners.
Security measures such as Bit Locker and NTFS permissions.
....Read more...
IT Support Engineer required to join an internal IT Support team for a busy office in Lincoln. You will support office and home based users hardware and software services.
Key skills
IT qualification.
User support experience.
Windows
Desktop support and installation.
Hardware and Windows OS knowledge.
Active Directory/Group Policy, Virtualization, Citrix, TCP/IP, Windows server, Wi-Fi.
Responsibilities
Respond to end-user issue support requests from the helpdesk ticketing system.
Technical support and fault diagnosis.
Install and configure new IT equipment.
Mobile phone support.
Resolve incidents with printers, copiers and scanners.
Security measures such as Bit Locker and NTFS permissions.
....Read more...
Active directory administration, setting up domain users and email
Adding new users to the current IT system and setting up appropriate security groups for them
Liaise and manage support calls logged
Resolve any general IT issues within the company
Maintain and support internal telephone systems, printers and network
Demonstrate effective communication skills with all users to understand and diagnose technical issues
Working both under your own initiative and as part of a team to troubleshoot IT issues through our helpdesk system and directly with employees
Proactive server and desktop monitoring
Daily network monitoring
Daily backup monitoring
Server support and maintenance task management
Server/Desktop OS and hardware installation
Provide out of hours support where required
Training:
Digital Support Technician Level 3 Apprenticeship Standard
Training Outcome:
This role could grow into a full-time position after your apprenticeship ends
Employer Description:At Client First Solutions, we provide custom IT services worldwide for small and large businesses. Many businesses are adapting to the Managed IT Service approach, but they are often not optimizing the intended service. Our experienced IT team ensures you are only ever seconds away from engaging with one of our engineers across one of the many communications platforms we have made available. Communication is pivotal between client and provider when seeking slick, seamless service.Working Hours :Monday to Friday, between 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Team working,Initiative,prioritise support issues,Windows 7/8/1,Knowledge of Active Directory,Understanding of DNS/DHCP,Understanding of IT security,Understanding of networking....Read more...
Active directory administration, setting up domain users and email
Adding new users to the current IT system and setting up appropriate security groups for them
Liaise and manage support calls logged
Resolve any general IT issues within the company
Maintain and support internal telephone systems, printers and network
Demonstrate effective communication skills with all users to understand and diagnose technical issues
Working both under your own initiative and as part of a team to troubleshoot IT issues through our helpdesk system and directly with employees
Proactive server and desktop monitoring
Daily network monitoring
Daily backup monitoring
Server support and maintenance task management
Server/Desktop OS and hardware installation
Provide out of hours support where required
Training:
Digital Support Technician Level 3 Apprenticeship Standard
Training Outcome:
This role could grow into a full-time position after your apprenticeship ends
Employer Description:At Client First Solutions, we provide custom IT services worldwide for small and large businesses. Many businesses are adapting to the Managed IT Service approach, but they are often not optimizing the intended service. Our experienced IT team ensures you are only ever seconds away from engaging with one of our engineers across one of the many communications platforms we have made available. Communication is pivotal between client and provider when seeking slick, seamless service.Working Hours :Monday to Friday, between 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Team working,Initiative,prioritise support issues,Windows 7/8/1,Knowledge of Active Directory,Understanding of DNS/DHCP,Understanding of IT security,Understanding of networking....Read more...
An opportunity for IT support technician to join one of the most prominent and modern legal firms based in Lincoln. You will join as Service Delivery Technician and will be responsible for resolving incidents as well as supporting office and home based staff and meeting the service delivery demands. You will also be responsible for making sure that the hardware and software are working correctly.
Responsibilities
Respond to end-user issue support requests from our helpdesk system.
Provide technical support and fault diagnosis.
Install and configure new IT equipment.
Support mobile phone use for the business.
Resolve incidents with printers, copiers and scanners.
Maintain appropriate utilities to protect against malware.
Implement appropriate security measures such as Bit Locker and NTFS permissions.
Candidate Requirements
Formal qualification in an IT related field.
Proven track record in supporting users.
Familiar with Windows systems and typical problems associated with it.
Comprehensive knowledge of range of IT areas.
Desktop support and installation.
Hardware and Windows OS knowledge.
Knowledge of Active Directory/Group Policy, Virtualization, Citrix, TCP/IP, Windows server, Wi-Fi.....Read more...
An opportunity for IT support technician to join one of the most prominent and modern legal firms based in Lincoln. You will join as Service Delivery Technician and will be responsible for resolving incidents as well as supporting office and home based staff and meeting the service delivery demands. You will also be responsible for making sure that the hardware and software are working correctly.
Responsibilities
Respond to end-user issue support requests from our helpdesk system.
Provide technical support and fault diagnosis.
Install and configure new IT equipment.
Support mobile phone use for the business.
Resolve incidents with printers, copiers and scanners.
Maintain appropriate utilities to protect against malware.
Implement appropriate security measures such as Bit Locker and NTFS permissions.
Candidate Requirements
Formal qualification in an IT related field.
Proven track record in supporting users.
Familiar with Windows systems and typical problems associated with it.
Comprehensive knowledge of range of IT areas.
Desktop support and installation.
Hardware and Windows OS knowledge.
Knowledge of Active Directory/Group Policy, Virtualization, Citrix, TCP/IP, Windows server, Wi-Fi.....Read more...
Our client is looking for Electronic Engineer to work in a wide ranging projects involving hardware, firmware and desktop software development. The role involves both new product related research and prototyping and assisting the engineering and customer support teams as required.
Key responsibilities
Interfacing PC based driving simulators to company hardware and software for both demonstrations and simplifying testing.
Automated test systems for product validation and calibration.
Tracking project progress through the new product life cycle and assisting the design team where required.
Key skills
Educated to at least degree standard in electronics related discipline, electronics, mechatronics.
Competent in the use of an oscilloscope and other test apparatus.
An interest in the aviation, automotive or space industries would be an advantage.
An understanding of RF signals
Experience in PCB design, Digital Electronics, Embedded Systems, Debugging, Matlab, Sensors....Read more...
Our client is looking for Electronic Engineer to work in a wide ranging projects involving hardware, firmware and desktop software development. The role involves both new product related research and prototyping and assisting the engineering and customer support teams as required.
Key responsibilities
Interfacing PC based driving simulators to company hardware and software for both demonstrations and simplifying testing.
Automated test systems for product validation and calibration.
Tracking project progress through the new product life cycle and assisting the design team where required.
Key skills
Educated to at least degree standard in electronics related discipline, electronics, mechatronics.
Competent in the use of an oscilloscope and other test apparatus.
An interest in the aviation, automotive or space industries would be an advantage.
An understanding of RF signals
Experience in PCB design, Digital Electronics, Embedded Systems, Debugging, Matlab, Sensors....Read more...
Provide first-line and escalated technical support for our core business applications, helping with troubleshooting IT issues
Collaborate with senior stakeholders and technical teams to diagnose and resolve complex software and hardware issues
Assist in planning, implementing, and testing upgrades and new technologies, providing change management support to the business
Collate performance statistics and analyse data to support decision-making and enhance the rollout of applications
Maintain accurate and detailed documentation of issues, resolutions, and system changes
Support the service desk team and ensure all application support requests are handled efficiently and according to agreed-upon procedures
Training:
Applications Support Lead Level 4 (Higher national certificate)
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Searchmove provide a one-stop shop for legal professionals who conduct transactions for residential and commercial property. With direct connections to official data source providers such as Local Authorities, Water Companies, The Coal Authority, Environmental data providers and many more enable us to offer over 100 due diligence search reports straight to your desktop.Working Hours :Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Logging of service desk tickets into our helpdesk systemBuilding and preparing machines before they are sent out to clients
Creation of weekly, monthly and ad-hoc reports using PowerShell and other tools.
Fault finding desktop, laptop and servers at both a hardware and operating system level
Helping our clients with their IT problems via email, telephone and remote-control tools
Office 365 and Active Directory user and systems management
Installation, configuration and maintenance of various cloud systems such as anti-spam, firewall, DNS and email services
Training:Information Communications Technician Level 6.
An apprenticeship includes regular training with Althaus Digital At least 20% of your working hours will be spent training or studying.Training Outcome:There will be a full-time role available for a hardworking apprentice who excels in both the job role and their apprenticeship studies.Employer Description:The IT support partner for your business! For over 10 years, Ace IT has been providing excellent support services to organisations across the East Midlands. Our team of computer experts are here to make your life easier, take away your IT worries and help secure your systems.Working Hours :Monday to Friday – 8:30am – 5:00pm with an hour lunch break.
**Once you become more experienced you will join the rota shifts of 8:00am – 4:30pm and 9:30am – 6:00pm.*Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
My client design and manufacture a range of electronic products that are sold all over the world.
They currently require an IT Support Engineer – Windows, to join their team.
They are a very well established and profitable company in Hertfordshire.
As a high tech company, they have several employees who are IT savvy but have reached a stage where they feel they need a full time IT support person on site. They are not necessarily expecting someone who can cover every aspect of IT for them straight away, and are happy for someone to develop in the role with some training and support.
They are hoping for someone who’s had some exposure to Desktop, Server and Network support, but expect people to be stronger in some areas than others.
Duties of the IT Support Engineer – Windows will include:
Assist with the support, security and documentation of IT systems throughout the company, including off site workers.
Assist with commissioning and maintenance of IT systems throughout the company, production automation and test equipment.
The successful applicant for the IT Support Engineer – Windows will be involved in support / maintenance of:
Workstations currently running Windows 10
File servers running Debian(Linux)
PostgreSQL database server
Automated back-up systems
Networks and Wi Fi within the building and VPNs for off-site workers
This vacancy is suitable for an enthusiastic person having a practical understanding of computer systems who wishes to extend their knowledge in an industrial environment. On-site training will be provided and, if required, external training will also be available.
This is a great opportunity to join a successful Hertfordshire based company and grow into a role where you would have ownership of their IT systems / infrastructure.
If you have any specific questions about this IT Support Engineer – Windows role in Hertfordshire, please call Ricky Wilcocks on 01582 87 88 10 or 079317 88834. To apply, email: rwilcocks@redlinegroup.Com....Read more...
The IT Support / Systems Technician will be responsible for maintaining clients’ computer systems, networks and peripheral equipment, including diagnosis and rectification of hardware, Microsoft 365 software, e-mail, backup and networking issues, over the phone, via remote tools or on-site visit. The ideal candidate will be an understanding of Microsoft 365 and associated cloud services. You will work for a variety of business clients.
Responsibilities include:
Supporting Microsoft 365 Applications and Platforms
Supporting Microsoft Azure platforms to a basic level
Troubleshooting Desktop Operating Systems
Supporting of VOIP and Teams Phone systems
Supporting Windows Active Directory Services to a basic level
Installing computer hardware operating systems/applications remotely and onsite
Troubleshooting system/network issues and diagnosing hardware/software faults
Supporting Client Firewall, Sonicwall knowledge is an advantage
Providing support, including procedural documentation and relevant reports
Supporting the roll-out of new applications and setting up new user accounts/passwords etc. • Responding within agreed SLA’s to call-outs
Prioritising and managing a range of open cases at any one time.
Establish working relationships with customers and suppliers
Person Specification
You will be self-motivated with strong communication skills and outstanding client-facing abilities. You will thrive under pressure and understand the need to deliver faultless customer service.
Knowledge/experience should include:
Thorough and current knowledge of Office 365, Teams, SharePoint, Exchange Online, Azure, etc
Excellent knowledge of Desktop and Office products
A working knowledge of the use of PowerShell
Good understanding of Microsoft products like SQL, Microsoft Server, and Active Directory
Ability to fault-find technology to include switches, firewalls, routers, internet connections, printers, wireless solutions, and cabling issues
The ability to work in a fast-paced, dynamic environment, prioritising, and multitasking effectively
Demonstrate expertise in all activities associated in the provision of a managed service
Has a good eye to recognise new technology as it evolves, with consideration of how it could enhance our customers’ systems
You will have attained or be working towards your Microsoft 365 fundamentals
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:
Data Security
Hardware & Software
Computer Networking and so much more.
You will undertake the ground-breaking Professional Apprenticeships Information Communications Technician Level 3 qualification. Professional Apprenticeships is an Ofsted Outstanding-rated training provider and holds the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about:
Cloud & Mobile Technologies
Technical Problem Solving
Advanced-Data Security
Computer Networks
IT Communication & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:Staff development is important to Three Cherries and they pride themselves on their fantastic staff retention rate. Upon successful completion of the apprenticeship, there will be exciting opportunities for progression within the business for the right candidate.Employer Description:Three Cherries take the gamble out of business technology. They are a team of experts who live and breathe exceptional customer service. They work hard to make tech as easy to understand as possible, keeping it simple without complex tech jargon. A family-run business, they have maintained the family feel as they have grown, and this shows in their relaxed and friendly culture. They are built on trust without micro-managing and empower the team to work independently. As an apprentice, you will receive full support from your managers who are invested in seeing you reach your full potential. They love being different, love being edgy and are looking forward to having some fresh new ideas to run with and elevate this even further! Working from a stunning location with free on-site parking, this opportunity won’t be around for long!Working Hours :Mon-Fri 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Are you a hands-on ICT professional looking for the chance to make a real impact? We are seeking a proactive and strategic ICT Manager to take ownership of our entire technology landscape and play a vital role in supporting the smooth running of our growing business. As a trusted partner to the leadership team, you will have the opportunity to shape our IT strategy, enhance system resilience, and ensure our teams across multiple sites are equipped with the tools they need to deliver excellence. This is a fantastic opportunity for an experienced ICT manager to join a family-owned business who have been producing high-quality privately owned homes for over 45 years.You will have responsibility for the management and procurement of all hardware and software, including On Prem and Cloud, networking and telecommunications.In order to meet the logistical needs of the business there will be focus on wired and wireless networks and connectivity between head office and satellite construction/sales offices. You will also deploy and manage all CCTV security systems including data management adhering to UK GDPR. Knowledge of cyber security is essential.As primary ICT support to all staff, you will also maintain the head offer server and implement improvements as agreed.Knowledge and experience you will need;
Degree (or equivalent) in an IT related subjectMember of the BCS is desirableKnowledge and user of databases such as, Sitestream, EQUE2 Housebuilding and Jet reportingWindows and Office 365 applicationsIT management of related hardware and softwareImplementing and maintaining office servers, workstations, phone systems, network printers and presentation equipmentIT desktop and remote support (including training)LAN, WAN and Wi-Fi networksSuperior written and verbal communicationSound judgementAnalytical skillsDetail-oriented, problem solverComfortable working under pressure and with competing demandsGDPR and cyber security
What we offer;
working Monday to Friday 8.00am to 5.00pm24 days holidays rising to 27 days, plus bank holidayscompany pensiondiscretionary bonusbuy/sell holiday schemetraining and developmenteyecare schemesupplier discount schemefree parking
If you would like to apply, please send in your CV with a covering letter to the link provided. We reserve the right to close this advertisement if we receive a high volume of suitable applications or when the position is filled.....Read more...
This exciting role will allow you to work across a range of businesses and projects, creating content for a multitude of channels. Your roles throughout the apprenticeship will include:
Supporting the Events and Marketing Manager with the implementation of the recently updated CFY Marketing Strategy.
Implement primary and/or secondary research methods (surveys, key word research tools and desktop research to gather marketing insight or evaluation), to help keep CFY relevant and linked to the latest trends.
Working with the Events and Marketing Manager to source, create and edit content for appropriate marketing channels, such as website, email, social media, event displays, press releases etc.
Interacting and liaising with our BID members across the social media channels and liaising with them to obtain content.
To work alongside the team in building the SEO for the CFY website.
Publish, monitor and respond to editorial, creative or video content via social channels.
Support the team, working with design agencies, to create a range of digital marketing materials for the CFY campaigns and events programme.
Identify and use relevant/emerging additional channels, trends, solutions and technologies to implement effective marketing activities.
Support in the monitoring of marketing expenditure, making regular updates to the budget to ensure all activity is on track financially.
Monitor, optimise, analyse and evaluate marketing campaigns and channels, creating monthly reports with key findings to be presented at monthly board meetings. Working to deliver on marketing objectives (within the strategy) for the organisation and/or clients, measuring marketing delivery effectiveness.
Use the organisation’s customer relationship management system (Vicinity) to maintain accurate customer data and ensure relationships are managed in the pursuit of marketing goals.
Support the events and marketing manager in the organisation of events – this may include some timings out of normal office hours.
Training:
The apprentice will be working towards the Multi-Channel Marketer Level 3 Apprenticeship Standard.
All delivered within the workplace via online training and at Colchester Institute Campus every other week.
Training Outcome:Completing a Multi-Channel Marketer apprenticeship can lead to roles like Marketing Executive, Social Media Manager, Digital Marketing Specialist, or Content Creator. With experience, you could progress into specialist areas (SEO, PPC, email, analytics) or management roles, building a strong career in marketing and beyond.Employer Description:Chelmsford For You is the Business Improvement District for Chelmsford City centre. The small team of 5 are funded by approx. 450 city centre businesses. The key work of a Business Improvement District is to run projects, marketing activities and other schemes to generally improve the experience for both businesses and visitors alike, whilst promoting Chelmsford to increase the overall footfall and dwell time.Working Hours :Monday to Friday, 9am - 5pm with a 30 minute lunch break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Confidence,Social Media content creation,Copywriting skills,Canva/other design platforms,Experience creating Reels,Activity measure and reporting,Marketing Industry knowledge,Creating email campaigns....Read more...
Join a market-leading infrastructure property team working on some of the UK’s most significant projects. We’re looking for an enthusiastic and self-motivated Land Referencer (or Senior Land Referencer, depending on experience) to strengthen the growing division and support the delivery of nationally important schemes. This is an opportunity to develop your expertise in a supportive environment, working alongside a team with a proven track record of delivering high-quality land referencing services. Every voice is valued here, and we encourage professional growth through training, mentoring, and continued development. What you’ll do:Geo-reference and digitise features from CAD and paper plans into ArcGIS.Conduct desktop and contact referencing of affected parties.Collect, interpret, and manage land data with accuracy and attention to detail.Input and maintain data within the land referencing system.Verify and update mapping layers to ensure accuracy.Produce clear, precise legal documentation including order plans, books of reference, notices, and schedules.Carry out site visits to deliver notices and engage directly with affected parties.Communicate professionally and compassionately with the public, clients, and stakeholders.Support project managers by managing time sheets, assisting with invoicing, and contributing to client meetings.For Senior roles: oversee junior team members, allocate tasks, and support their professional development. What we’re looking for:A degree in geography, planning, or a related discipline – or equivalent relevant industry experience.Proven experience in producing books of reference, order plans, notices, and schedules.Strong working knowledge of compulsory purchase processes (e.g. Transport and Works Act, Compulsory Purchase Act, Planning Act) is highly desirable.Competency in GIS software (ideally ArcGIS).Excellent communication skills with the ability to engage confidently with the public and clients.A valid UK driving licence and willingness to travel to both urban and rural sites.For Senior roles: experience managing junior team members and supporting project delivery. Why join the company?Work on some of the UK’s biggest and most impactful infrastructure schemes.Be part of a collaborative team where your opinion is heard and valued.Gain access to tailored training and continuous professional development.Build a long-term career in a growing business with exciting opportunities ahead. Ready to help shape the UK’s infrastructure future? Apply now to join our Birmingham-based Infrastructure Hub as a Land Referencer or Senior Land Referencer. About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive, and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world.....Read more...
Role Climate17 are working alongside well-established, UK-based, asset management firm who specialise in the entire project lifecycle, from origination through to operations of renewable energy and power gen assets. The BESS Field Service Engineer will perform planned and preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on energy storage units at various BESS sites. Responsibilities Maintain Energy Storage Systems to a high standard by carrying out regular inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance worksPerform system software and firmware upgradesMonitor operation performance monitoring and data assessmentProvide phone support and remote diagnostics to customersTroubleshoot equipment located at BESS sitesManage spare partsResponsible for safety work complying with local safety regulations and safety standardsConduct risk assessment and implement safety measuresKeep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service tripsAssist the in-house system engineering group in product development and/or project workProvide suggestions based on field experience, to improve the products Requirements: Qualification in an electrical/ electro-mechanical disciplineECS Gold Card - EssentialPrevious electrical or multi skilled maintenance experienceBasic IT skills (Word Processing, Outlook, Excel, IP and software for troubleshooting)Qualification of working on Site safelyThis role involves travelling to different sites. Overnight stay or international travel may be requiredWorking experience with BESS - preferredWorking knowledge of HV/LV power electronics including inverters / converters / Transformers - preferredPrevious HVAC training and F-Gas qualification - preferredStrong understanding of IT related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols - preferredC&G2391-5 Test & Inspect or equivalent - preferredFamiliar with BS7671 - preferredHV authorised person - preferred Location: Field based, Southeast England (East London, Essex, Kent) About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability. If you require additional support, equipment or resources in order to participate in the job application or interview process, please let us know.....Read more...
Contribute as required to the successful completion of IT Projects in line with the IT Managers direction.
In line with IT Project requirements or standard Helpdesk procedure:
Learn about and assist in the configuration and deployment of End User Hardware (Computers / Smartphones / Tablets / Printers)
Learn and demonstrate the necessary skills and behaviours needed to effectively operate, secure, maintain and troubleshoot the company’s fleet of End User Hardware (Computers / Smartphones / Tablets / Printers)
Become conversant in, deploy and maintain the company’s suite of End User productivity and security tools and services (e.g Microsoft 365, Knox, Sentinel One) within a Microsoft based desktop environment
Learn about and assist in the administering of the company Identity solutions (Active Directory, Microsoft Entra)
Learn to respond to requests for IT support in accordance with Help Desk procedures, priorities, SLAs and best ITIL practice to First Line Support level using well spoken English and / or coherent written grammar documenting as necessary along the way
Learn to apply structured techniques to common and non-routine problems, selecting the appropriate tools and troubleshooting techniques along the way in line with organisational guidance
Learn and acquire a working knowledge of a range of cabling and physical connectivity devices (both wired and wireless) along with the networking protocols they are used with
Learn about and maintain an up to date and accurate record of hardware, software and related documentation
Take part in meetings, supervision, training and other events to assist with your development, as requested by your line manager
Undertake a development programme leading to a recognised apprenticeship qualification
Carry out any other duties that are within the scope of the post which could also be requested by the line manager or Head of Service
Keep up to date with current industry trends and emerging technologies
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
At ICTS UK and Ireland Ltd we are proud that a large proportion of our senior management team have progressed through our organisation having started in operational or junior roles
We value our people and are keen to utilise the Apprenticeship scheme to create and nurture the next generation of talent for our business
The IT Apprentice will be motivated by a longstanding career in IT and with ICTS and should be excited by the prospect of studying towards their professional qualifications
The long-term strategy for this role is for the IT Apprentice to complete their Level 3 qualification and continue to advance through the levels while also progressing within the department as suitable opportunities become available
Employer Description:ICTS specialises in the provision of security services. We serve more than 120 private and public sector organisations across the UK. Our operations are extensive and diverse, ranging from a one-person security operation for luxury boutiques to a thousand-strong team working for multi-national organisations.
From the protection of airports to financial institutions, critical national infrastructure to colleges, ICTS has the experience, resources and knowledge to offer a complete security solution.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As Assistant Product Manager, you will be responsible for developing and leading a product category vision and planning, championing best in class category management against pre-agreed objectives that support the overall direction of the company. You will have ownership of product management and marketing for consumer business categories, from identifying the possible win, the formation of launch plans, product positioning, creation of engagement and relevant content, through to analysis competitor and category performance. This is fantastic opportunity for someone with a passion for product marketing, retail knowledge and a curious approach, to join a highly respected Banbury based organisation. This role is available on a full time, permanent basis.
As Assistant Product Manager, you will be responsible for:
Developing data and insight led 1, 3 & 5 year category strategy plans, in line with wider business and specific category objectives. Measuring and reporting performance to senior management, both in the UK and Internationally
Creating comprehensive launch plans for all new product launches in the UK, leading cross departmental teams to guarantee successful market entry
Developing product and price positioning, lead statements, KSP’s, features & benefits, and point of difference for all existing and new products
Supporting the Product Management Coordination, tracking and analysing sales performance of selected product categories, using data such as Sales-in, EPOS, GFK, ATV & margin to make product, promotion and marketing recommendations
Carrying out annual category reviews ahead of updating and presenting new strategy and plans to key internal stakeholders in a timely manner
Working closely with the Online and Retail sales teams to understand market and retailer opportunities & challenges. Being proactive with recommendations based on research and/or analysis as well as category plans
Managing the creation of all copy and content for Consumer categories and products. Liaising with the wider Marketing teams to ensure the assets created support the relevant channels, and overall product strategy
Documenting, and making decisions / recommendations from extensive competitor research. Supporting the wider Product and Marketing team with desktop, field and product test analysis. Reporting findings and recommendations to wider business and internationally.
Overseeing and managing all product information creation and data entry relating to owned categories, supporting colleagues in other departments with such information where required.
Being a product and category champion, available to deliver presentations, training and insight to internal and external stakeholders where required
Liaising closely with Head Office colleagues, particularly Product Management, providing relevant feedback and building relationships to influence wider company decisions
Working closely with the logistics and stock control team to manage shipping, stock and forecast requirements in line with category plans
Proactively attending retailer and internal meetings to influence and support category performance objectives
Skills / Experience required:
Product and marketing experience within a fast-moving business
Marketing or business qualification, desirable
Experience of managing relationships with retailers or wholesalers
Confident and strong communicator
Planned and structured approach
Methodical and adaptable character
Driving licence essential (attending events, when required)
What’s in it for you:
This is a great opportunity to join a well-respected local employer who offers not only an amazing culture and progression opportunities but also a very modern office with well-equipped facilities.
The salary for this position is confidential and will be discussed on application. You will receive 32 days’ holiday (including 8 bank holidays), a generous pension, life assurance, sick pay, healthcare and staff discounts.
Please forward your CV for a quick response.
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