Desktop Support Jobs   Found 4 Jobs, Page 1 of 1 Pages Sort by: Relevance Date

Technical Analyst

Technical Analyst Location: Paris, France Languages: Fluent English; French preferred Salary: Up to €40,000About the RoleAre you an IT professional who enjoys solving technical problems and helping people get the most out of their technology?We’re looking for a Technical Analyst to join an exciting new entertainment destination in Paris. You’ll provide hands-on IT support across the business, troubleshooting hardware and software issues and ensuring employees have the technology they need to work effectively.This is a great opportunity to join an ambitious project and contribute to building its IT operations from the ground up.The Role Provide technical support for desktop computers, laptops, software and mobile devices.Respond to IT support requests via tickets, email, phone and in-person assistance.Troubleshoot and resolve hardware, software and operating system issues.Install, configure, test and maintain end-user devices and peripherals.Administer and support Microsoft Intune and mobile device management.Document incidents, repairs, installations and equipment changes within the IT service management system.Monitor system performance and maintain accurate IT equipment inventories.Support Windows deployment, configuration management and software testing.Conduct software licence audits and assist with equipment refresh projects.Coordinate with third-party IT support providers and hardware and software vendors.Provide basic networking, telecommunications and audiovisual support.Help employees understand IT systems and resolve common technical issues. About You Bachelor's degree in Information Systems, Computer Science or a related field.At least two years of experience in an IT support or technical analyst role.Strong knowledge of Windows operating systems, desktop and laptop deployment, and Windows administration.Experience with Microsoft Intune, configuration management and mobile device management.Good understanding of LAN/WAN networks and audiovisual technology.Strong troubleshooting and problem-solving skills.Excellent communication skills and a customer-focused approach.Organised, proactive and results-driven.Microsoft, CompTIA or other relevant IT certifications are advantageous.Familiarity with Zendesk or another IT help desk ticketing system is beneficial. What's on Offer The opportunity to join an ambitious new entertainment project in Paris.A hands-on role supporting a wide range of IT systems and technologies.The chance to contribute to establishing IT operations for a new destination.A collaborative environment with opportunities to develop your technical expertise.A full-time, permanent contract. ....Read more...

Systems Administrator

Systems Administrator Location: Paris, France Languages: Fluent French and English Salary: Up to €60,000About the RoleAre you an IT professional with experience in systems administration, SQL and ticketing platforms?We’re looking for a Systems Administrator to support the business applications and ticketing systems of an exciting new visitor attraction in Paris. You’ll play a key role in ensuring ticketing, point-of-sale systems and integrations run smoothly, supporting teams across the business and helping deliver a seamless visitor experience.The Role Manage and maintain business applications, particularly ticketing systems and point-of-sale platforms.Monitor ticket inventory, admission volumes and time slots across different sales channels.Troubleshoot system issues and coordinate their resolution with internal IT teams and external providers.Maintain and update system documentation, standard operating procedures and support processes.Manage software upgrades, testing and system changes in line with IT best practices.Develop and execute test scenarios for ticketing platforms, webstores, APIs and system integrations.Deliver training to colleagues across departments, particularly on POS systems.Use Microsoft SQL Server, T-SQL and SSRS to support reporting and system administration.Ensure compliance with IT policies, incident management procedures and relevant payment security standards.Collaborate with business teams and wider IT stakeholders to support operational requirements.Support system performance, equipment configuration and ongoing improvements. About You Degree in IT, Computer Science or a related field, or equivalent professional experience.At least three years of relevant experience in systems administration, business applications or technical support.Experience with Microsoft SQL Server, T-SQL, stored procedures, views and SQL Server Reporting Services (SSRS).Knowledge of Windows Server and desktop operating systems, basic networking and cybersecurity.Hands-on experience with point-of-sale systems; ticketing and admissions platforms experience is highly beneficial.Familiarity with CRM systems, ideally Microsoft Dynamics.Awareness of PCI compliance and ITIL processes, including incident, problem and change management.Strong troubleshooting, analytical and documentation skills.Excellent communication skills and a collaborative approach.Fluent in both French and English.Flexibility to support operations during evenings, weekends and public holidays when required. What's on Offer The opportunity to join an ambitious new entertainment project in Paris.A key role supporting ticketing technology and business-critical applications.Exposure to a varied range of systems, integrations and operational technology.The chance to contribute to the development and launch of a new visitor attraction.A collaborative environment with opportunities to develop your technical expertise. ....Read more...

Junior Content Marketing Executive

We are looking for a creative and versatile part-time Junior Content Marketing Executive to join a highly successful business based in Buckingham, with decades of experience in the commercial vehicle testing equipment sector. The role is based on site on a part time basis between 24 and 32 hours a week with a salary of up to £28,000. This is an exciting opportunity to develop your content marketing skills while helping to strengthen our brand awareness and support marketing campaigns across multiple channels. Working closely with their European head office and central marketing team, you’ll use your creative talent to produce engaging content, contribute ideas and support a variety of marketing projects and activities. Key Responsibilities for the Junior Content Marketing Executive: Creating, editing and publishing engaging marketing content in line with the brand Working closely with the European head office to support marketing campaigns and activities Developing content for websites, blogs, social media, email campaigns and other marketing materials Supporting the planning and delivery of content calendars and integrated marketing campaigns Creating and optimising photo, video and other digital content Assisting with SEO activities and website content optimisation Monitoring content performance and identifying opportunities to improve engagement Researching industry trends and competitor activity to support new content ideas Organising and maintaining digital assets and marketing materials Communicating regularly with head office and collaborating with colleagues across the business Key Skills and Experience Required for the Junior Content Marketing Executive: Excellent written and verbal communication skills, with a talent for creating engaging content Basic knowledge of content marketing, social media and digital marketing channels Experience using content creation tools for graphics, video and social media Knowledge of graphic design and desktop publishing would be an advantage Experience creating, editing and publishing photo and video content An interest in SEO, digital campaigns and content performance Strong attention to detail and an eye for consistent branding, colour and imagery A creative, proactive and enthusiastic approach, with a willingness to learn Good organisational skills and the ability to manage multiple projects and deadlines A collaborative approach, with the ability to work independently and with different teams An interest in AI and digital tools that can improve content creation and productivity A UK driving licence What’s in it for you? Part-time hours of 24 - 32 per week Salary of up to £26,000 to £28,000 22 days’ holiday plus bank holidays, increasing with service Training, support and opportunities for personal development and career progression The opportunity to work for a successful, established international business Private healthcare for you and your family after successful completion of a six-month probation period ....Read more...

System Administrator

Salary: €60.000Start: ASAPLanguages: French and English fluentMy client is creating a new generation of immersive destinations around the world.With their Paris venue opening soon, they are bringing to life a one-of-a-kind experience where art, architecture, technology, hospitality, and entertainment come together.The goal is simple: to deliver a spectacular, emotionally engaging experience that makes the venue a must-visit destination for Parisians, visitors from across France, and international travellers alike.As part of the launch, I am looking for a System Administrator to join the team.Key Responsibilities Ensure system configuration aligns with business needs, complies with Group IT policies, and supports the operational maintenance of the venue’s business applications, with a focus on the full ticketing application stack, including ticketing systems and points of sale.Oversee admissions inventory management, including tickets and time slots, coordinating effectively across multiple sales channels.Participate in multiple concurrent projects, ensuring initiatives are delivered successfully and on time.Develop and maintain clear, comprehensive Standard Operating Procedures, documenting all system administration tasks in line with business processes and requirements.Coordinate and deliver system training sessions for teams across business units, with a particular focus on POS systems.Perform software version upgrades, ensuring thorough testing and documentation in line with software development best practices.Ensure compliance with ITIL processes, particularly incident, problem, and change management.Document and track system issues, ensuring timely and effective resolution.Collaborate with IT and business stakeholders across the venue and Group to ensure requirements are met and shared objectives are achieved.Develop and execute test scripts and scenarios for ticketing and admissions systems, including webstore, APIs, and system integrations. Requirements Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.3+ years’ experience with Microsoft SQL Server, SSRS, T-SQL, Windows server/desktop operating systems, basic networking, and cybersecurity concepts.Awareness of PCI compliance best practices.Strong verbal and written communication skills.Fluent in English and French.Solid troubleshooting skills, including T-SQL knowledge covering stored procedures and views, SQL Server Reporting Services, Microsoft Server and productivity tools, and hands-on experience with point-of-sale systems.Basic knowledge of, or experience supporting, a CRM system; experience within the Microsoft Dynamics ecosystem is a significant plus.Demonstrated proficiency in ticketing and admissions POS systems; experience with Galaxy Ticketing System is a significant plus.Understanding of admissions operations and the ability to manage related processes effectively.Strong team orientation and a collaborative working style.Flexibility to support the attraction during nights, weekends, and holidays as required. ....Read more...