Providing first line user support to staff and students as required using the desktop systems, including dealing with operational problems such as hardware faults and software incompatibilities
Assist new staff with IT onboarding, including account setup, device allocation, email configuration, and access to required systems, with the ability to handle repetitive, process-driven tasks accurately and consistently. Prepare, configure, and deploy mobile phones, laptops, and tablets for new starters following standard Trust procedures, maintaining strong attention to detail when performing routine setup tasks
Assist with the administration and development of the desktop and office network systems as required, including user administration, maintenance of the office e-mail system, internet filter software and ensuring that the security procedures for the desktop system within the office network are appropriate and are being followed
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Freeman College is part of Ruskin Mill Trust. Established in 1984, Ruskin Mill Trust is an educational charity that operates in England, Scotland and Wales. We offer exciting outdoor learning environments, utilising practical land and craft activities to support the development of work and life skills in young people with autistic spectrum conditions and other learning differences. Working with hand, head, heart and place, Ruskin Mill Trust helps individuals to re-imagine their potential.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Driving licence,Own vehicle....Read more...
Months 1 to 8:
The apprentice will join the Customer Service Team providing administrative and hardware support to the 1st Line and Projects and Implementation teams
You will report directly to the 2nd Line Team Leader who works within the Customer Services Department
You will be required to work in the build room as well as working on specific tasks in the field defined with you by the Management Team
Months 8 to 16:
The apprentice will join the 1st Line Team providing administrative and remote support to our fast growing customer base
You will report directly to the 1st Line Team Leader who works within the Customer Operations group
You will be required to work on the Helpdesk as well as working on specific projects and tasks defined with you by the Management Team
You will not be a call logger, with the expectation being that by the end of your tenure you can resolve at least 85% of all the incidents you log yourself
General Skills & Experience:
Strong customer care and client facing skills
Good verbal and written communications skills
Excellent telephone manner
Organised, focused and rigorous
Proven problem solving skills
Able to work in a team environment
Must have desire and ability to develop new skills on the job
Strong team focus and ability to work with and without direct supervision
Attitude:
Mature attitude in a professional environment
Desire to be a team player
Looking for challenges and solutions
Promotes Customer Service
‘Can do’ attitude
Sense of humour
Technical Skills - An awareness of:
IT Hardware
Windows Operating systems
Microsoft 365
Training:
Level 3 Information Communications Technician Apprenticeship Standard
You will receive full training and support from the Just IT Apprenticeship team to increase your skills
Training Outcome:
Tech and digital professionals in London earn an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career
Employer Description:Virtual IT is looking for an apprentice eager to establish a career in IT Support in our education division, JSPC. To complement the Information Communications Technician apprenticeship standard, Virtual IT will provide vocational experience learning and contributing to the customer experience via our remote support helpdesk based in Lancing and via our deskside support commitments in the field where you will be mentored by our Field Engineers.
Our customer base is comprised of approximately 300 schools throughout West Sussex. In terms of the technology stacks you will be exposed to, this will include desktop and mobile devices running Windows Desktop and Chrome OS in traditional on-premise infrastructures running virtualised Windows Server environments through to full cloud solutions that leverage the Microsoft 365 suite. You will gain experience in a number of backup solutions, and networking (physical and wireless) technologies.
They are one of the pre-eminent Managed Services Provider in the South of England supporting over 10,000 users for their IT and security, delivering a broad range of cloud, hybrid cloud, cyber security, vulnerability testing, and support solutions, bringing together the best technology sets to address their client’s ever-changing requirements.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Initiative,Can-do attitude,IT Hardware,Windows Operating Systems,Microsoft 365....Read more...
Take, log and progress tickets on the helpdesk system
Routine, planned and reactive maintenance IT equipment and peripherals across the client base, including cleaning
Hardware and software repairs in a workshop facility
Carry out network documentation and reporting
Diagnose and resolving faults on IT equipment
Refer serious technical and support problems to senior staff and the appropriate technical/support facility, to ensure the quick resolution of faults
Install software and hardware including the updating of drivers and antivirus software
To record and update requests for support and maintenance with feedback to requestors regarding progress
Provide support for Server based operating systems, desktop and office 365
Attend relevant courses in respect of professional development of ICT knowledge
Undertake small local projects and participate in larger projects under direction
Always maintain confidentiality in respect of customer-related matters and to prevent disclosure of confidential and sensitive information
To be familiar with the requirements of Data Protection legislation and to ensure compliance with it
To undertake any other duties of a similar level and responsibility as may be required
Training:
ICT (Information Communications Technician) Level 3 apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualification
Training Outcome:
Career progression opportunities
Potential full-time position after successful completion of Apprenticeship
Employer Description:Driving Success Through Technology Customer focused IT Support, Cyber Security and Communications solutions, from one of the UK’s leading Managed Service Providers.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Patience....Read more...
Provide first-line support for desktop, mobile device, collaboration, and meeting room technology issues.
Support users through walk-up assistance, Tech Bars, floor walks, and onboarding activities.
Assist with laptop imaging, equipment setup, user onboarding, and hardware deployment.
Support meeting room and AV technologies including Microsoft Teams Rooms, Zoom Rooms, wireless presentation systems, and hybrid meeting tools.
Assist with troubleshooting Microsoft 365 applications, Microsoft Teams, Zoom, VPN, and mobility services.
Monitor and update tickets within the ServiceNow platform to ensure timely follow-up and resolution.
Assist with hardware inventory management, equipment preparation, and desk setups.
Support rollout and adoption activities for new workplace technologies and AI-enabled tools.
Document user guidance and technical steps in clear, user-friendly language.
Collaborate with other IT teams and vendors as required.
Deliver a high standard of customer service and professionalism when supporting users.
Additional duties and responsibilities, as assigned.
Training:
The role will follow a structured apprenticeship programme. As this is an apprenticeship, the role will be based on 80% working hours and 20% off the job learning time.
This will be a 19-month fixed-term contract based on the duration of the apprenticeship.
The apprentice will work within the Europe & Asia User Experience team under a defined development and mentorship plan.
Training Outcome:The Apprentice will complete a Level 3 ICT Apprenticeship, providing a strong foundation and head start in their career in IT.Employer Description:At Goodwin, we deliver unprecedented client value through a unique combination of industry knowledge, legal excellence, and business advisory expertise — all powered by our high-performance culture.Working Hours :Monday to Friday, 9.30am - 5.30pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Develop your accountancy career within a well-established and growing professional services environment, where you'll work closely with a diverse portfolio of clients, delivering high-quality accounting and tax support as part of a supportive and experienced team.In the Accounts Assistant role, you will:
Prepare financial accounts for a range of clients, including limited companies, partnerships, sole traders and charitiesComplete VAT returns, corporation tax returns and self-assessment tax returnsSupport the preparation of management accounts, including KPI reporting and reviewsLiaise with clients to resolve queries and provide day-to-day supportCommunicate with HMRC on behalf of clientsWork as part of an audit team on selected assignments
To be successful, you will need:
Previous experience gained within an accountancy practiceAAT qualified or qualified by experienceStrong understanding of accounting principles and practice-based processesExperience using cloud and desktop accounting systems such as Xero, Sage or QuickBooksExcellent communication and customer service skills, with a proactive approachThe ability to work independently and as part of a teamStrong IT skills, including Microsoft Office and accounting software
This is a permanent opportunity working full time (37 hours per week, Monday to Friday, 9am to 5pm, with flexibility required to meet business needs). Offering a starting salary from £25,000 per annum, dependent on experience, you’ll be based in our Llandudno office.In return, you’ll benefit from a monthly performance-based bonus, private medical insurance, an employer contributory pension scheme, 30 days annual leave (including bank holidays) increasing with service, progression opportunities, referral incentives and regular company social events.If you're an experienced practice accountant looking to join a reputable firm where you can develop your skills and contribute to a growing client portfolio, we'd love to hear from you.....Read more...
Assist with the Food Standards Agency triage process, carrying out initial desktop assessments of new food business registrations and contacting business operators where further information is required
Support the implementation and use of the Register a Food Business (RAFB) digital system, ensuring food registration information is accurately recorded and maintained within an integrated platform
Provide administrative support for the Tascomi database, including accurate data entry, running reports, and applying correct coding to maintain high-quality data for reporting, statutory returns, and Freedom of Information (FOI) requests
Accurately upload and scan documents, including inspection reports, to ensure information is well organised and easily retrievable
Act as a key link between the Commercial Service and the Council’s Geodata team, ensuring premises address data is accurate for business registrations and commercial properties
Review and allocate incident reports in line with RIDDOR (2013) requirements, ensuring they are recorded and directed appropriately
Review skin piercing registrations and enquiries, offer support and advise to businesses regarding their legal responsibilities
Provide relevant regulatory guidance and administrative support to colleagues and businesses
Assist in the preparation of legal bundles including exhibits photographs and statements for formal case files
Support animal licensing work and the administration of licences
Data reviewing/inputting/analysis in relation to food hygiene/health and safety/public health core functions
Manage the procurement of all necessary work equipment including stationery
Assist and deal with business enquiries and offer guidance and support as required
Training Outcome:
Permanent employment (subject to funding)
Employer Description:The city of Liverpool is world-famous for its cultural offer, and our greatest asset is our people. Our residents deserve the very best from those who serve them and have a council they can be proud of - and you can help play a part in this. We value our employees and aim to create a positive, progressive, and open work culture that supports everyone to thrive.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working,Non judgemental,Patience....Read more...
Assist with the installation, configuration, and maintenance of network infrastructure, Microsoft servers, and Apple/Microsoft desktop systems
Monitor system performance, troubleshoot technical issues, and optimise infrastructure reliability
Support system upgrades, patch management, and configuration changes across IT environments
Implement and maintain IT security controls, user access management, and resilience measures
Produce and maintain technical documentation for systems, infrastructure, and operational processes
Collaborate with internal stakeholders and external suppliers to resolve technical issues and deliver IT services
Conduct root cause analysis to identify, resolve, and prevent recurring technical incidents
Training:As part of the apprenticeship programme, the employee will:
Attend structured off the job training delivered live online by Solveway Apprenticeships once a week
Complete portfolio evidence linked to workplace activities
Receive regular progress reviews
Be supported by a designated workplace mentor
Work towards successful completion of End Point Assessment
Training Outcome:
Considerd for permanent role or further progression in the role
Employer Description:Venture 1 is an IT managed services provider (MSP) and professional services business operating across the public and private sectors. We rely on secure, reliable, high-performing technology systems to support business operations. We deliver IT consultancy, support and managed services across a wide range of mainly-Microsoft technologies, offering a broad spectrum of future development pathways.
The MSP function is responsible for maintaining and developing infrastructure, systems, connectivity and security equally for both the internal systems and customer systems. This apprenticeship role will sit within the Managed Services team and contribute to IT support and development activities while building the knowledge, skills and behaviours required for the ICT Level 3 Apprenticeship.
Working Hours :Monday to Friday
9:00am- 5:30pm
1-hour lunch break
37.5 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
Be a friendly face of IT while users are experiencing problems
Taking requests from users via email, ticketing system and telephone
Adhere to challenging SLA requirements, logging full details of time and work undertaken
Completing initial troubleshooting in a timely manner
Monitor the support ticket system for incidents requiring escalation or urgent attention
Build and maintain desktop/laptop PCs/Macs and Windows Servers
Follow and apply IT policies and procedures applicable to each client
Help and advise on digital and AI requirements from clients
Diagnose and resolve hardware and software faults
System health checks
Software and app support
Training:Why choose AI & Digital Support?
This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI literacy across your organisation.
Accelerate AI adoption
Streamline productivity
Champion innovation
The AI & Digital Support programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.
Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments.
Apprentices will learn to use a variety of tools and technologies, including:
Microsoft 365
Microsoft Copilot
SaaS (Software as a Service) applications
Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Established in 2001, Brash Solutions provides complete business solutions to a variety of industrial and commercial organisations. We have a highly professional and experienced team of support engineers and software developers.
Our support business aims to meet all the IT requirements of our clients, from setting up new starters, troubleshooting issues to keeping their networks secure. We pride ourselves on the personal touch, understanding each client’s needs and building strong relationships.Working Hours :8:30am to 5:30pm, Monday to Friday.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working....Read more...
Assist in the development and maintenance of WordPress websites
Build web pages using WordPress themes and page builders (Elementor)
Implement website designs provided by our design team
Update website content, images and functionality
Assist with website testing, troubleshooting and bug fixing
Support website migrations, backups and updates
Ensure websites are responsive and function correctly across desktop, tablet and mobile devices
Help optimise websites for performance, speed and user experience
Assist with basic SEO implementation including metadata, page structure and content updates
Work with HTML, CSS, JavaScript (and occasionally PHP) to customise WordPress websites
Communicate with team members regarding project progress and requirements
Follow development best practices and company procedures
Training:
One day a week at college ( term-time)
Workplace mentor
College Assessor
Training Outcome:Once completion of the apprenticeship there is room to grow within the company. Employer Description:Vista Design are a cutting edge website design, search engine optimisation and graphic design agency based in Telford, Shropshire. Our team of web designers and graphic designers have a wealth of experience working with SME's and large organisations from around the world. Website design is a big part of our portfolio, however we offer much more than that, we also offer graphic design, SEO and digital marketing, we are essentially, a full service design and marketing agency. We work with you to maintain your website presence and make sure everything is always up to date, essentially an extension to your business - always ensuring you benefit from our extensive knowledge and experience of the web.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Logical,Team working....Read more...
Key Responsibilities:
Design and create signs for our customers based on their briefs
Communicate with customers on changes to their designs
Making designs that are good for print and production
Create engaging content for social media platforms
Design graphics, images and promotional materials using creative software
Capture and edit photos and videos of completed projects
Assist with website and digital marketing content
Monitor social media engagement and suggest content ideas
Training:Content Creator Level 3 Standard.
Apprentices learn the skills they need on the job with the guidance of a development coach who is an expert from industry. You will finish your apprenticeship with a recognised qualification, valuable industry experience and the opportunity for continued career progression.
Training is a blended learning delivery model: online learning, classroom sessions, work-based training, independent research, workplace projects, one-to-one support and training. Your training will include:
Brand & Brand Awareness
Content Planning & Pitching
Content Development
Principles of Graphic Design
Image Editing & Manipulation
Illustration & Vectors
Video Capture & Editing
Desktop Publishing
Web Design & User Experience
Coding
SEO & Blog Writing
Budgeting
Content Distribution & social media
Analytics & Feedback
For a full overview of the Content Creator Apprenticeship standard, please see: https://www.instituteforapprenticeships.org/apprenticeship-standards/content-creator-v1-1Training Outcome:Acre Signs and Graphics are looking for a graphic designer to build and develop within their team. They are dedicated to a full-time role for the right candidate.Employer Description:Join the team at Acres Signs & Graphics, a well-established signage and graphics company with an in-house design studio and print production facility. Working Hours :8.00am to 4.00pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Creative....Read more...
The ICT Apprentice is responsible for:
Assisting in the development, support, maintenance and security of all ICT systems within the school
Assisting in the installation, configuration and testing of hardware and software
Providing technical advice and assistance in the classroom to support students and teaching in a learning environment
Upskill and share relevant ICT knowledge with other members of the ICT team
Duties & Responsibilities:
To operate as first-line support for staff throughout the School
To maintain the computer networks logging action taken and in particular:
Complete the below daily:
Act as a point of contact for staff and students concerning ICT as required and provide telephone, email, and desktop support to students and staff
To control, maintain, install and set up when required, ICT and audio-visual equipment held within the school, including digital projectors
To maintain an up-to-date knowledge of the School's ICT network, connections, and components
On rare occasions, provide ICT Support for School events, for example, parent evenings
To undertake, from time to time, such other duties as may reasonably be requested by the Director of Technology, Deputy Headmaster, or the Headmaster.
All staff are responsible for promoting and safeguarding the welfare of pupils at Westcliff High School for Boys by always ensuring compliance with the School’s Safeguarding and Child Protection Policy.
It is a requirement of all staff to report any actual or potential risks to the safety or welfare of pupils to the Designated Safeguarding Lead. This document summarises the main responsibilities of the post. All staff are required to undertake whatever else the Headmaster may reasonably request. All staff are expected to uphold, support and realise the ethos of the School, as outlined in the Mission Statement Learner Profile.Training:BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:To be discussed upon completion of the apprenticeship.Employer Description:Westcliff High School for Boys is a high-performing selective grammar school and academy in Essex, educating boys aged 11–16 with a co-educational Sixth Form. The school is committed to academic excellence, innovation, and providing a supportive environment where students and staff can thrive.Working Hours :Monday - Friday 8.00am - 4.00pm. Full time (including school holidays). You will be entitled to a 30 minute lunch break.Skills: Attention to detail,Microsoft Office applications,Microsoft operating systems,Willingness to learn,Asks questions when unsure,Reliable....Read more...
Be a friendly face of IT while users are experiencing problems.
Taking requests from users via in email, ticketing system, telephone and in person.
Logging full details of time and work undertaken to ticketing system.
Completing initial troubleshooting in a timely manner.
Monitor the Support ticket system for incidents requiring escalation or urgent attention.
Build and maintain desktop/laptop PCs/Macs and Windows Servers.
Follow and apply IT policies and procedures applicable to teach client.
Help and advice with Ad-Hoc IT requirements from clients.
Diagnose and resolve hardware and software faults.
System health checks.
Software and App support.
Travel to visit other business to help with IT Support.
Travel to other business to collect equipment from customer sites.
Install Hardware on client's sites.
Install infrastructure wiring on client's sites.
Undertake other such duties as may be reasonably required, including the possibility of out of hours working when required for projects.
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician. Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship:
Microsoft Certified Azure Fundamentals (AZ-900)
CompTIA IT Fundamentals+
Certiport IT Specialist Networking
Microsoft Certified Azure AdministratorAssociate (AZ-104)
Key areas covered are:
Support Technician:
Maintenance or repair of systems faults
Support for the roll-out of installation and commission of new systems or upgrades
Network Technician:
Installation and commission of networks
Maintenance or repair of network equipment
Installation, configuration or maintenance task on either ICT related hardware or software
Digital Communications Technician
Installation and commission of telecomsnetworks
Maintenance or repair of telecoms networkequipment
Installation, configuration or maintenancetask on either ICT related hardware or software
Training Outcome:Full-time position may be available for candidate at the end of the apprentice. Employer Description:ITSSIE Ltd is a company based in Harlow,specialising in IT Support for small to medium sized businesses in and around the Essex area.
ITSSIE Ltd is able to provide tailored solutions for all aspects of IT including installations, taking pride in a personalised solution to fit the customer’s needs, and using their knowledge and experience to give advice on what is required and ensuring projects are completed to a high standard.Working Hours :Monday to Friday 9am to 5pm (35 hours Per Week) 1 Hour LunchSkills: Communication skills,Problem solving skills,High customer focus,Can do attitude,Interpersonal skills,Friendly and confident,Able to learn fast and adapt,Flexible and adaptable,Able to manage own time,Ability to prioritise....Read more...
Do you love IT and Tech? Would you like to work with a friendly team, learning from specialists? We provide Managed IT Services to small to medium sized businesses based primarily throughout the South West. The team are growing and they are looking for an apprentice to assist in the provision of IT support services customers and to liaise with other members of the team. This is a really exciting opportunity to develop your IT skills and learn from a team of true experts.
Responsibilities
Working in a supportive team, you’ll be providing support via telephone, remote support tools and at customer premises primarily supporting Microsoft Windows based networks, systems, desktop and cloud applications. You’ll also have the opportunity to be involved in the planning and execution of larger project work, including server installation / upgrades, office relocations, new office set up etc.
There is also an opportunity to learn and be involved in entire business, assisting with improving the office function, identifying and developing business opportunities, quoting new business and analysing the progress of the business.
You will learn:
Respond to phone and email support and customer requests in a timely fashion
Attempt to resolve support requests and issues before escalating
Check customer Backups daily, resolving and monitoring on-going issues and liaising with support
Check daily customer Anti-Virus software status and escalate accordingly
Assist in arranging support diary and liaise with customers to arrange convenient appointments
Document important customer information and procedures
Provide accurate notes of work carried out and enter time and equipment costs for billing purposes in helpdesk system
Maintain all information on the customer database
Forward quotes and recommendations to customers as required
Assist in the purchase software or hardware as required
Assist with large projects – i.e. office moves, server installations
Delivery and setup of equipment at customer sites
Developing opportunities with current customer base
Other duties as needed or required
Candidates must be able to reliably commute on a day-to-day basis.Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:
Data Security
Hardware & Software
Computer Networking and so much more
You will undertake the ground-breaking Professional Apprenticeships Information Communications Technician Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about:
Cloud & Mobile Technologies
Technical Problem-Solving
Advanced Data Security
Computer Networks
IT Communication & much more
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:As a growing, people first organisation, we are dedicated to investing in their staff with opportunities to expand into all areas of the business, from IT Support to Technical Sales to IT Account Management. Based on your skills and focus, you will have the opportunity to grow with the company with ongoing training and exposure to new technology, scenarios and workload.Employer Description:Working with this company, you can look forward to working in a down-to-earth team where fun at work is as important as delighting their customers with the expert service they provide.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Make your mark as a Campaign Account Manager at the heart of one of London's most celebrated app growth agencies. The mobile marketing landscape is evolving at speed, and the agencies leading that charge are the ones rewriting what's possible. This is your opportunity to step into a Campaign Account Manager role within a multi award-winning app growth agency based in Farringdon, Central London - a team of ambitious, data-driven specialists with a collective track record that spans global household brands and some of the most recognisable names in entertainment, retail, and technology. The Role This is a hybrid Campaign Account Manager position based in Farringdon, London, sitting at the intersection of client strategy, paid social performance, and app growth. You will own relationships, drive results, and act as a trusted partner to a diverse portfolio of clients - all within a fast-paced, high-performing environment that places genuine value on your development and career progression. Here's what you'll be doing:Managing day-to-day client relationships across a portfolio of app-focused accounts, building trust and driving account growth in line with commercial targetsDeveloping and executing comprehensive paid social advertising strategies across Meta, TikTok, Snapchat, and GoogleCreating, managing, and continuously optimising app-focused campaigns with a focus on user acquisition, engagement, and revenue generationAnalysing campaign data and competitor landscape to inform strategy and surface actionable performance insightsDelivering clear, compelling client reports and presentations that translate complex data into meaningful recommendationsCollaborating with creative and analytics teams to ensure seamless, effective campaign deliveryIdentifying proactive growth opportunities within existing accounts and championing initiatives to expand client relationshipsHere are the skills you'll need:A minimum of 2 years' agency account management experience with a demonstrable track record of client and campaign growthProven hands-on experience managing paid social campaigns across Meta, TikTok, and Google Ads platformsStrong command of ad formats, audience targeting strategies, and platform-specific optimisation techniquesProficiency with campaign management tools including Facebook Ads Manager, TikTok Ads Manager, and Google AdsSharp analytical ability - comfortable interpreting performance data and translating it into clear client-facing insightsExcellent communication and presentation skills, with confidence navigating complex campaign conversations at a senior levelHighly organised with the ability to manage multiple campaigns and client priorities simultaneouslyA proactive, results-driven mindset with genuine enthusiasm for the app marketing and digital landscapeWork Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Key perks and benefits:Hybrid working from a central Farringdon, London base with genuine flexibilityCompany bonus scheme recognising collective successPersonal development and training budget through Udemy25 days' annual leave increasing with service, plus Summer FridaysPrivate health insurance, virtual GP access, and mental health supportWork from abroad scheme, paid sabbaticals, and a cycle-to-work programmeMonthly mobile phone contract contribution (up to £30)Recognition programme, monthly prizes, and regular team socialsWhy Build Your Career in App Marketing? The global app economy is forecast to generate trillions in consumer spend over the coming decade, and the demand for skilled Campaign Account Managers who understand how to drive measurable growth in this space has never been greater. Professionals operating at this level - bridging performance data, client strategy, and platform expertise - are among the most sought-after in the digital marketing sector. This Campaign Account Manager opportunity in London offers not just a compelling current role, but a genuine platform for long-term career progression in one of the most commercially significant disciplines in modern marketing. With app usage continuing to outpace desktop across virtually every sector, the skills you build here will remain highly relevant for years to come. The Opportunity Hub UK is proud to connect ambitious marketing professionals with career-defining roles like this Campaign Account Manager position in London.....Read more...
