IT Support Apprentice

Your job duties will include:

To provide 1st line, desk side and remote IT Support to all users To escalate IT issues to the IT manager and/or IT team where necessary Troubleshoot technical issues and escalate when needed Repairing IT equipment within the office Trouble shooting IT issues Install, configure, and maintain desktop computers, laptops, mobile devices, and peripherals Maintain endpoint securityTo complete internal user moves, including phones To create new users and disabling expired accounts in accordance with HR requirements

Training Outcome:

Potential position upon completion of the apprenticeship.

Employer Description:

Our core business is providing electrical contracting and solar PV installation for new-build housing. From our 22 branches we typically wire over 24,000 homes a year nationwide. Around 950 people make up our team, including around 700 directly employed site-based staff. We pride ourselves on offering long-term career progression for roles across the business, with over 70% of our managers in technical roles having first joined us as apprentices.

Working Hours :
Monday to Friday, 8.00am to 5.00pm, with an early finish on Fridays.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Initiative