Client Services Administrator -Near Devizes £negotiable My client, is looking to recruit a client services administrator to work at their modern site in Wiltshire. Reporting into the client services manager, the successful client services administrator will be working as part of a small client services team supporting the regional sales managers ensuring excellent service levels are met. This is initially a maternity cover role. Key Responsibilities: - Input all customer orders accurately onto Filemaker and SAP and liaise with Shipping and Warehouse to ensure follow through in line with customer expectations. - Ensure all customer records and packing specifications are up to date and accurate on the system as advised by the sales account manager. - Regularly update the delivery schedule collating deliveries from suppliers (orders, stocks, samples etc. to minimise haulage where possible and advising sales accordingly. - Ensure supplier pricelists are maintained, up to date and accurate as negotiated by management on spreadsheets and file-maker. - Build strong working relationships with the Regional Sales Mangers and client contacts in the US, United States - Deal with customer accounts, queries, complaints, general enquiries Key skills: - Previous Sales Administration experience - Excellent communication and attention to detail - Excellent IT skills , ideally SAP experience or similar - Export experience helpful but not essential - Understanding of US market, helpful though not essential - Supplier contact experience - Ideally a food, drink, pharmaceutical background This role would suit a person that has previously worked as sales coordinator, sales administrator, customer service advisor, client service administrator, account coordinator, account administrator and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes ....Read more...
CUSTOMER SERVICE ADMINISTRATOR – FINANCIAL SERVICESLONDON
UP TO £30,000 + HYBRID + PROGRESSION
We now have a fantastic opportunity for an experienced Customer Service Administrator to join a stable and growing financial services business in London. A fantastic career move for an ambitious, enthusiastic, outgoing, professional and experienced Customer Service Administrator, Sales Administrator, Administrator, Sales Advisor, Sales Executive or Account Manager within a business-to-business, commercial, insurance or finance role, with face-to-face meeting experience, good rapport building and communication skills.CUSTOMER SERVICE ADMINISTRATOR
Assisting with client enquiries and queries
Supporting clients who are looking to set up accounts
Reaching out to new clients to support them in their onboarding
Improving clients services and recognising opportunities
Providing excellent service to clients
Ensure all clients are contacted regularly
Ensure client on-boarding and ongoing service queries are managed efficiently and in a timely manner
THE PERSON:
Previous experience as A Customer Service Administrator, Sales Administrator, Administrator, Sales Advisor, Sales Executive or Account Manager
Experience in Financial Services, Insurance, FinTech or a similar market is desirable
Excellent communication skills
Enthusiastic and professional approach
Excellent IT Literacy and Excel skills
Fluent in English, written and spoken
A team player with strong communication and problem-solving skills
Develop and maintain good solid business relationships with clients and able to work under pressure in different work situations.
BENEFITS:
Positive, encouraging team
Excellent bonus scheme
Growing UK Business
Hybrid working
Fantastic progression & development
25 days Holidays + Bank Holidays
TO APPLY: Please send your CV via the advert for the Customer Service Administrator position via the advertisement for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
CUSTOMER SERVICE ADMINISTRATOR – FINANCIAL SERVICESLONDON
UP TO £30,000 + HYBRID + PROGRESSION
We now have a fantastic opportunity for an experienced Customer Service Administrator to join a stable and growing financial services business in London. A fantastic career move for an ambitious, enthusiastic, outgoing, professional and experienced Customer Service Administrator, Sales Administrator, Administrator, Sales Advisor, Sales Executive or Account Manager within a business-to-business, commercial, insurance or finance role, with face-to-face meeting experience, good rapport building and communication skills.CUSTOMER SERVICE ADMINISTRATOR
Assisting with client enquiries and queries
Supporting clients who are looking to set up accounts
Reaching out to new clients to support them in their onboarding
Improving clients services and recognising opportunities
Providing excellent service to clients
Ensure all clients are contacted regularly
Ensure client on-boarding and ongoing service queries are managed efficiently and in a timely manner
THE PERSON:
Previous experience as A Customer Service Administrator, Sales Administrator, Administrator, Sales Advisor, Sales Executive or Account Manager
Experience in Financial Services, Insurance, FinTech or a similar market is desirable
Excellent communication skills
Enthusiastic and professional approach
Excellent IT Literacy and Excel skills
Fluent in English, written and spoken
A team player with strong communication and problem-solving skills
Develop and maintain good solid business relationships with clients and able to work under pressure in different work situations.
BENEFITS:
Positive, encouraging team
Excellent bonus scheme
Growing UK Business
Hybrid working
Fantastic progression & development
25 days Holidays + Bank Holidays
TO APPLY: Please send your CV via the advert for the Customer Service Administrator position via the advertisement for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
The Job
The Company:
Market leader in Industrial Gear solutions.
Full training provided.
Wide product range.
Amazing career opportunities.
The Role of the Area Sales Manager
Focus on sales of Geared Motors TO OEM's and End Users as well as managing key distributors.?
The company offer a wide product portfolio centred on automation. Such as Servo Drives, Motors, mechatronics and inverter technology.?
Dealing with a wide and varied customer base, including manufactures in food & beverages, automotive, logistics, pharmaceutical and other manufacturing industries.??
Working to promote and advise on compatible products and services, whilst maintaining high levels of customer service.?
Benefits of the Area Sales Manager
£45,000
Bonus
Pension
Company Car
Annual Leave
The Ideal Person for the Area Sales Manager
A background in Gearbox sales, motors, drives or power transmission products.?
An understanding of the principles of power, speed and torque and inertia.?
You will need field sales experience and a strong technical understanding.?
A genuine interest in engineering and/or technology with a desire to grow and develop.?
If you think the role of Area Sales Manager is for you, apply now!
Consultant: Bjorn Johnson
Email: Bjorn@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Job Title – Customer Service Advisor
Location – London
Contract – Temp
Hours – 35.00
Role summary –
The client is seeking a Customer Service Advisor to join their team in London. The successful candidate will be responsible for ensuring that complaints are dealt with and responded to within time frames and monthly targets are met. The candidate will also ensure that all duties are being carried out satisfactorily and to the required professional standard and the processing of payments and invoices as required.
Key Responsibilities:
Dealing with complaints and responding to them within time frames
Ensuring that all duties are being carried out satisfactorily and to the required professional standard
Processing payments and invoices as required
Monitoring complaints and enquiries concerning service delivery and liaising with other parts of Property Services in the investigation of complaints from the public or local workers
Attending and minuting meetings, including public meetings, as directed by the Customer Services Manager
Maintaining effective internal communication systems to ensure the speedy generation and receipt of information
Assisting the CSM in ensuring that internal and external meetings are serviced and surgeries are held to enable customers to engage with the service
Assisting in the planning and implementation of customer consultation exercises in conjunction with partners to ensure that customer needs are identified and learning is implemented by service providers
Maintaining the highest professional standards for the Property Service administration service in accordance with Policy, and monitoring service delivery to ensure that the required standards are attained
Providing the administration and support services in such a manner as to ensure that good public relations are maintained at all times
Using and assisting others to use Information Technology systems to carry out duties in the most effective and efficient manner. Using a computer terminal for the input and extraction of data whilst carrying out duties associated with this post
Performing any other reasonable, minor and non-recurring duties, appropriate to the post, as determined by the Customer Services Manager
Requirements:
Considerable proven administrative and finance experience including extensive experience of office computer and cash handling systems
Considerable proven experience of delivering front line customer focused services, including experience of responding to and resolving complaints
Experience of working in a construction or contract administration environment with knowledge of contracts, maintenance and project management
Experience of working in a social housing environment
To have a good knowledge of housing and repairs services and able to deal appropriately and effectively with tenants and leaseholders both in person and on the telephone
To be numerate and literate commensurate with the requirements of the post
Ability to investigate and respond formally to complaints and members enquiries and deal with a range of correspondence
Ability to maintain record systems and administrative procedures, in support of the housing service
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
....Read more...
Service Delivery Manager
Industry Focus: Telecommunications, Managed Services, SaaS, Networks, Mobile
Location: Manchester, with a Hybrid Work Model (3 days in office, 2 days remote)
Salary Range: £35,000 - £45,000 per annum + 10% Bonus + Benefits
As a Service Delivery Manager, your role revolves around tailoring support for the company's Service Provider Partners, ensuring they derive maximum value from their partnership with the company and their suite of products and services. You'll analyse existing relationships and spearhead enhancements across various areas including contact management, alerting, incident handling, inventory management, and technology adoption.
Key Responsibilities:
Deliver exceptional service experiences to the company’s Service Provider Partners.
Lead initiatives for the adoption and management of new technologies and products, addressing challenges and risks during adoption to secure long-term revenue stability.
Understand customer and partner goals with our products and services, promoting best practices, leveraging expert knowledge, and advocating for self-service solutions.
Provide insights and solutions to Service Provider challenges to enhance operational efficiency and service delivery.
Act as a product expert, possessing deep technical knowledge to support internal teams and customers' ongoing learning.
Identify and propose initiatives to optimize existing service processes, tools, or systems.
Champion a customer-centric approach, focusing on low customer effort to drive satisfaction and value enhancement.
Desired Experience:
Strong Customer Service Delivery skills.
Agile working environment
Proficient in analytical and problem-solving abilities, with a proven track record of delivering solutions.
Persistent in identifying root causes of problems and implementing sustainable fixes.
Experienced in successfully driving and managing change.
Skilled in risk management and mitigation.
Capable of making business and team decisions as necessary.
Effective in working with multiple stakeholders and influencing them positively.
Able to manage time effectively and work under pressure to meet deadlines.
Knowledgeable in service management and support practices.
Apply now for full details
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
The Company:
Supply precision parts to the manufacturing industry.
Working with a range of customers throughout UK & Ireland.
Family run business operating for over 20 years.
The Role of the Business Development Manager
Targeting new business within UK & Ireland.
Selling subcontract machining services.
Increasing market share within existing customer base.
Benefits of the Business Development Manager
£35,000 - £40,000
Commission
Company Van
31 Days Annual Leave
Phone & Laptop
The Ideal Person for the Business Development Manager
Experience working within an engineering / technical role.
Understanding of CNC machinery advantageous.
Track record of sales within an engineering role.
Driving Licence.
Confident self-starter.
If you think the role of Business Development Manager is for you, apply now!
Consultant: Darren Wrigley
Email: darrenw@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
BUSINESS DEVELOPMENT MANAGER – FINANCIAL SERVICES
CHEADLE - HYBRID
UPTO £40,000 + CAR ALLOWANCE + BONUS
THE OPPORTUNITY:
Get Recruited are currently working with a market leading organisation who operate within the financial services industry. Due to entering an exciting period of growth, they are now seeking a Business Development Manager to join their sales team. As the Business Development Manager, you will be responsible for identifying and contacting new clients from your own new business activity and using introducers.
If you have worked as a Business Development Manager, Area Manager, Territory Manager, BDM, Telesales Executive, New Business Executive, Business Development Executive or Account Manager within the accounting and finance, banking, financial services, commercial finance, commercial lending, invoice factoring, invoice finance or insurance industry and are seeking the chance to progress your career, then send your CV in for immediate consideration!
THE ROLE:
As the Business Development Executive, you will be responsible for calling leads and introducing the range of services that the business offers
Articulate the value proposition and influence the decision makers
Update the database to ensure that all customer details are accurate and entered onto the CRM
Completing administrative work as required
Working towards set targets and KPI’s
Attend all meetings, conferences and networking events
THE PERSON:
Experience within the accounting and finance, banking, financial services, commercial finance, commercial lending, invoice factoring, invoice finance or insurance industry
Excellent relationship building/management skills, particularly when in face-to-face selling scenarios
A successful track record of consistently achieving business development targets, KPIs and objectives
Ability to travel, including overnight, to suit the needs of the business
IT literate with knowledge of using CRM systems
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
BUSINESS DEVELOPMENT MANAGER – FINANCIAL SERVICES
CHEADLE - HYBRID
UPTO £35,000 + CAR ALLOWANCE + BONUS
THE OPPORTUNITY:
Get Recruited are currently working with a market leading organisation who operate within the financial services industry. Due to entering an exciting period of growth, they are now seeking a Business Development Manager to join their sales team. As the Business Development Manager, you will be responsible for identifying and contacting new clients from your own new business activity and using introducers.
If you have worked as a Business Development Manager, Area Manager, Territory Manager, BDM, Telesales Executive, New Business Executive, Business Development Executive or Account Manager within the accounting and finance, banking, financial services, commercial finance, commercial lending, invoice factoring, invoice finance or insurance industry and are seeking the chance to progress your career, then send your CV in for immediate consideration!
THE ROLE:
As the Business Development Executive, you will be responsible for calling leads and introducing the range of services that the business offers
Articulate the value proposition and influence the decision makers
Update the database to ensure that all customer details are accurate and entered onto the CRM
Completing administrative work as required
Working towards set targets and KPI’s
Attend all meetings, conferences and networking events
THE PERSON:
Experience within the accounting and finance, banking, financial services, commercial finance, commercial lending, invoice factoring, invoice finance or insurance industry
Excellent relationship building/management skills, particularly when in face-to-face selling scenarios
A successful track record of consistently achieving business development targets, KPIs and objectives
Ability to travel, including overnight, to suit the needs of the business
IT literate with knowledge of using CRM systems
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
ACCOUNT MANAGER - FINANCIAL SERVICES
CHEADLE - HYBRID
UPTO £35,000 + CAR ALLOWANCE + BONUS
THE OPPORTUNITY:
Get Recruited are currently working with a market leading organisation who operate within the financial services industry. Due to entering an exciting period of growth, they are now seeking a Account Manager to join their sales team. As the Business Development Manager, you will be responsible for identifying and contacting new clients from your own new business activity and using introducers.
If you have worked as a Business Development Manager, Area Manager, Territory Manager, BDM, Telesales Executive, New Business Executive, Business Development Executive or Account Manager within the accounting and finance, banking, financial services, commercial finance, commercial lending, invoice factoring, invoice finance or insurance industry and are seeking the chance to progress your career, then send your CV in for immediate consideration!
THE ROLE:
As the Business Development Executive, you will be responsible for calling leads and introducing the range of services that the business offers
Articulate the value proposition and influence the decision makers
Update the database to ensure that all customer details are accurate and entered onto the CRM
Completing administrative work as required
Working towards set targets and KPI’s
Attend all meetings, conferences and networking events
THE PERSON:
Experience within the accounting and finance, banking, financial services, commercial finance, commercial lending, invoice factoring, invoice finance or insurance industry
Excellent relationship building/management skills, particularly when in face-to-face selling scenarios
A successful track record of consistently achieving business development targets, KPIs and objectives
Ability to travel, including overnight, to suit the needs of the business
IT literate with knowledge of using CRM systems
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Customer Service Agent
Salary: Up to £28,000 per annum + Bonus
Location: Southampton
Contract: Full Time, Permanent
Hours: 37 ½ hours per week. (Working shifts from 8.00am to 8.00pm Monday to Friday, and Saturday 9.00am to 2.00pm)
Our client, an award-winning fintech business is looking for a Customer Account Manager to join their team in the centre of Southampton. They are passionate about customer service and proud that they have an 'Excellent' Trustpilot score of 4.9.
As a Customer Account Manager, you will be directly responsible for the collection of payments, in line with company policies and procedures when customers are both up to date and in arrears. You will need to work with the customer to understand their financial and personal circumstances in order to build a relationship with them and tailor an affordable, acceptable, and sustainable repayment strategy based on the customer’s needs.
You will need strong negotiation skills which are delivered with empathy, as well as the ability to overcome objections.
Main Responsibilities:
Manage existing customer loan accounts on an ongoing basis, proactively identifying potential issues/problems and recommending/implementing solutions.
Liaise with all customers including those up to date, for general maintenance of an account and for the collection/arrangement of outstanding payments.
Maintain the highest quality of customer service through communication and negotiation, using appropriate methods and tools available to facilitate the rehabilitation of customer’s accounts
Take ownership and accountability when making business and customer orientated decisions whilst ensuring Treating Customers Fairly principles are maintained and exceeded.
To work with customers and understand their financial and personal circumstances so that a suitable and affordable payment arrangement can be agreed
Support the generation of Management Information and reports
Identifying potential customer vulnerability or potential detriment and acting pro-actively to help
In order to be successful in this Customer Service role, you need to have:
Excellent communication skills
Strong interpersonal and relationship skills
Ability to listen, empathise, negotiate and inspire confidence
Ability to excel under pressure and when working to tight deadlines
Unquestionable integrity
Desirable (but not essential):
Understanding regulations (CCA), money laundering rules, data protection and treating customers fairly.
Proven track record in collections
Financial Services Experience
In return for your hard work and commitment, out client offers fantastic benefits, including:
Pension Scheme
Bonus
Life Cover (4x basic salary)
Cycle to work scheme
Dental scheme
22 days holiday + bank holidays (rising by one day after each completed year of service to up to a total of 25 days per annum)
Perkbox
Career Development
Access to free GP and counselling support services
Various social events
So if you are looking for a fantastic company where you can grow and develop your career within financial services, APPLY TODAY!
....Read more...
Position: Assistant Manager (Electrical Wholesalers)
Location: Dublin 11
Salary: DOE Plus Van Plus Bonuses
We are currently looking to recruit an Assistant Manager for our client, who are a leading supplier of electrical products and services for professional buyers and installers.
Duties will include, managing a team, purchasing of goods for stock including negotiating prices with suppliers, overseeing the management of the warehouse including stock control, customer and supplier returns, trade counter service and customer delivery schedules.
Responsibilities:
Motivate and manage a team
Staff training and appraisals
Purchase ordering of stock
Negotiate with suppliers
Stock control
Warehouse management
Prepare and plan an annual stock take
Oversee trade counter customer service
Process customer orders
Customer and supplier returns
Requirements:
Industrial knowledge essential
Wholesale experience as a Stores Manager or Inventory Controller is preferable but not essential
Strong work ethic and initiative
Ability to work under pressure
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in the UK. Applications submitted without the necessary visa in place will not be considered.
If the position above is of interest to you and you would like to know more, please call Arlene today on 0860651940 in complete confidence.
AC
....Read more...
MEP Project Manager
London
£68,000 - £75,000 + Bonus + Travel Expenses covered + Stability + Car Allowance + Friendly Environment + Private Healthcare + Annual Leave + Pension + Training and Development + IMMEDIATE START
Join an established and growing building services company as an MEP Project manager who pride themselves on their staff retention and excellent customer service to their extensive client base. Oversee multiple projects with the commercial sector across London. Long term you’ll benefit from regular employee away days and trips and a long term stable career.
Established over 40 years ago this building services company specialise in design, build and install across the UK and due to securing large projects are now expanding into London. As an MEP Project manager you will ensure projects are delivered within program time scales. Long term you’ll become a valued member of the team and in a company that truly values and respects its employees.
The role of the MEP project manager will include: *Travelling into London and overseeing at least 2 projects at anyone time, attending client meetings and updating senior management on project status *Ensuring quality of works is kept to the highest of standard, competing of RAMS, health and safety reports and more
The successful MEP Project Manager will need:
*Proven experience and background in Mechanical or Electrical projects within the building services or commercial sector *HND or equivalent in building services or mechanical or electrical engineering related to construction *Driving licence or happy to travel around London via public transport For immediate consideration please call James on 07458160082 and click to apply to progress your application immediately.
Keywords: MEP, Project Manager, Mechanical, Electrical, Plumbing, Install, M&E, Project Management, Construction, Building Services, Facilities Management, London, ....Read more...
Territory Sales Manager (Medical Sales)
Location: Must be based in North / Central England (Remote)
Salary: £35k - £39k + Excellent Benefits
Full-Time, Permanent, Monday - Friday
The Client:
Our client is a well-established medical equipment manufacturing firm, specialising in supplying hospitals and emergency services with vital airway management equipment.
The Role:
As a Territory Sales Manager, you will oversee all facets of the site to guarantee seamless operations. In this role, you will cover North England and Central England.
Responsibilities:
* Formulate and implement strategies to achieve sales objectives.
* Evaluate market trends and sales statistics to pinpoint opportunities for growth.
* Manage customer inquiries and escalations with professionalism.
* Foster collaboration across departments to enhance business efficiency.
* Utilise CRM software for sales monitoring and customer relations management.
Requirements:
* Previously worked as a Territory Sales Manager or in a similar role.
* At least 3 years of sales experience in the UK medical industry.
* Proficient in the English language.
* Strong analytical and communication skills.
* Computer literacy and skilled in software applications.
* Valid driving licence.
Benefits:
* Company pension
* Bonus scheme
* Company car
* Life insurance
* Private medical insurance
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Territory Sales Manager, Sales Manager, Key Account Manager, Territory Manager, medical sales, NHS, area Sales Manager, account manager, Regional manager, business development manager, BDM
....Read more...
Project Administrator
Context Recruitment is excited to be working with a leading Telecommunications company who currently require a Project Administrator. The company, who offers a wide range of services including Connectivity, Communications and IT services to their customers are going through a significant growth trajectory.
You will be responsible for providing exceptional customer service by supporting the business’s range of products and services. As project administrator you019;ll be responsible for keeping clients updated on order progression and answering clients queries by email/phone within the complex orders SLA’s or as required by your line manager.
Further responsibilities:
Collaborate with other members of the Service Delivery and Escalations team to ensure tasks are completed in a timely manner
Produce documentation and reports on performance/timelines of order journeys
Work with the Escalations Manager to ensure that orders follow the shorter pathway from signature to billing
Adhere to our client’s quality communications standards
Adhere to our clients Data Protection and Security clauses
Identify recommendations for process change when appropriate
Ensure provisioning conforms to our client’s product SLAs
Experience
Excellent customer service skills
Excellent administration skills
Strong desire for a career within IT
Excellent admin skills, ensuring key notes are taken and organised accordingly
No experience needed however, a degree in an IT based subject or independent study is desirable (CompTIA A+ cert)
Based in Camberley (Free onsite parking)
In return our client is offering a competitive salary of up £26,000 ....Read more...
ACCOUNT MANAGER
CHEADLE - HYBRID
UPTO £35,000 + CAR ALLOWANCE + BONUS
THE OPPORTUNITY:
Get Recruited are currently working with a market leading organisation who operate within the financial services industry. Due to entering an exciting period of growth, they are now seeking a Account Manager to join their sales team. As the Business Development Manager, you will be responsible for identifying and contacting new clients from your own new business activity and using introducers.
If you have worked as a Business Development Manager, Area Manager, Territory Manager, BDM, Telesales Executive, New Business Executive, Business Development Executive or Account Manager within the accounting and finance, banking, financial services, commercial finance, commercial lending, invoice factoring, invoice finance or insurance industry and are seeking the chance to progress your career, then send your CV in for immediate consideration!
THE ROLE:
As the Business Development Executive, you will be responsible for calling leads and introducing the range of services that the business offers
Articulate the value proposition and influence the decision makers
Update the database to ensure that all customer details are accurate and entered onto the CRM
Completing administrative work as required
Working towards set targets and KPI’s
Attend all meetings, conferences and networking events
THE PERSON:
Experience within the accounting and finance, banking, financial services, commercial finance, commercial lending, invoice factoring, invoice finance or insurance industry
Excellent relationship building/management skills, particularly when in face-to-face selling scenarios
A successful track record of consistently achieving business development targets, KPIs and objectives
Ability to travel, including overnight, to suit the needs of the business
IT literate with knowledge of using CRM systems
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Customer Relationship Manager - Networking Managed Services
Location: Manchester (Hybrid working, 3 days office, 2 days home)
Salary: to £25-28k Dep on experiences + £5-8k Uncapped Commission + Bens
Our client, an expanding and dynamic provider of managed services is looking to recruit a Customer Relationship Manager to join their customer excellence and account management team.
Main purpose of Role:
Working closely with the named Account Directors across a nominated Account Roster and the broader business functions to support the creation of the best possible Customer Experience, Retention of Annual recurring revenues and incremental Account spend.
As part of the overall engagement, support the Account Directors in working to drive cross sell and upsell opportunities to broaden the company’s footprint and wallet share within each account, work with the account teams to identify opportunities and deliver the overall Account Plans and objectives.
Within their own named accounts, work to ensure retention of the recurring revenues, development of incremental and X-sell opportunities to deliver incremental gross margin.
Achieve incremental GM targets and revenue retention targets,
SCOPE OF RESPONSIBILITIES
Take a leading role supporting the Account Director within named Accounts on run rate business. Work working closely with the team to bring new contacts and opportunities to light through close customer management.
Engage directly in their own named accounts drive growth and ensure the retention of the support renewal and recurring revenues. Continue to develop incremental opportunities by identifying cross – sell and upsell prospects to generate additional gross margin.
Compiling customer quotations and processing orders.
Work closely with the service delivery team to ensure both continuous service improvement and the evolution of services
Support the account team in understanding the wider customer requirements, objectives and business drivers. Providing a highly professional service to customers at all times.
Ensure the in-house CRM system (Salesforce) is maintained and kept up to date.
Maintain a good knowledge of the portfolio, this includes participating in sales enablement training and engaging with vendors on Opportunities
Person Specification
Technical Profile
• Experience in UCC, UCaaS, CCaas, Network Infrastructure, Secure Operations and CX solutions within Public Sector and/or Private Enterprise customers
• A good understanding of mobile and WAN
• Demonstrable ability to achieve targets from account management activities
• Experience of working with field account managers to generate additional contact points and opportunities
Traits and Behaviours
• Focus on customers – committed to providing the best service to our customers in all that they do
• Working Together – Working co-operatively with colleagues, customers, partners and suppliers. Gains support from others. Relationship driven and ‘human.’
• Can Do Attitude – Takes personal responsibility for getting things done
• Growth – Proactively seeks ways to improve and grow the business
Personal Attributes/Skills
• Excellent customer service and communication skills
• Customer focused, proactive, collaborative, can do approach
• Good commercial acumen, highly goal orientated/achievement driven with the ability to deliver at pace.
• Technically oriented with a natural curiosity and ability to quickly develop an understanding of current and future trends in business technologies and the business and portfolio.
• Self-motivated
• Ability to work under pressure
Apply now for full details.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Job Title: Compliance Co-Ordinator
Hours: 37hrs Type: Temporary Ongoing Location: Loughborough Start Date: ASAP
This company is seeking a Compliance Co-Ordinator to join their team and ensure that Property and Investment Services fully complies with CBCs Corporate Customer Care Standards and achieves high levels of customer satisfaction. The Compliance Co-Ordinator will also support the attainment and retention of the customer excellence standard. The successful candidate will provide support to the Compliance Manager in managing statutory compliance servicing contracts such as asbestos, gas, electrical, legionella, lifts and fire safety ensuring compliance with contract conditions and current statutory regulations. The Compliance Co-Ordinator will ensure that all statutory records are accurately maintained and filed. The role will also involve supporting with the performance, quality management, recharging, customer issues including complaints and administration requirements across compliance work streams but additionally covering asset management as and when necessary. The Compliance Co-Ordinator will be responsible for the delivery of an effective and appropriate service to all service users, fairly and without discrimination.
Responsibilities
Ensure that Property and Investment Services fully complies with CBCs Corporate Customer Care Standards and achieves high levels of customer satisfaction
Support the attainment and retention of the customer excellence standard
Provide support to the Compliance Manager in managing statutory compliance servicing contracts such as asbestos, gas, electrical, legionella, lifts and fire safety ensuring compliance with contract conditions and current statutory regulations
Ensure that all statutory records are accurately maintained and filed
Support with the performance, quality management, recharging, customer issues including complaints and administration requirements across compliance work streams but additionally covering asset management as and when necessary
Deliver an effective and appropriate service to all service users, fairly and without discrimination
Requirements
Proven experience as a Compliance Co-Ordinator Q079 or similar role
Sound knowledge of CBCs Corporate Customer Care Standards and current statutory regulations
Excellent organisational skills and attention to detail
Ability to manage multiple tasks and prioritise effectively
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Proficient in Microsoft Office Suite
Qualifications in compliance, health and safety or a related field are desirable
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
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An exciting opportunity has arisen for a Business Development Manager - EMS to join this Designer and Manufacturer of Electronic Components, based in Lancaster.
This role can be Fully Remote from anywhere in the UK!
The position of Business Development Manager - EMS will be field based, visiting potential customers and understanding their requirements for Electronics Manufacturing Services (EMS) and offering them a solution.
The main aim of the role will be winning new business in line with company growth targets. You will use your experience and knowledge to meet/exceed sales objectives for the full line of Specialised Electronics products.
Requirements of a Business Development Manager
- Identify and maintain a strong sales pipeline
- Strong experience in Electronics Manufacturing Services (EMS), ideally within a new business sales role
- Excellent customer facing skills with an ability to close sales
- Self-motivated and disciplined
- Ability to juggle conflicting priorities
- Strong communicator and presenter
Benefits Package of a Business Development Manager
- Competitive salary
- Fully Remote working
- Company Car Allowance & Expenses covered
- Christmas Shutdown
This is an exciting remote job opportunity for a Business Development Manager in the Electronics Manufacturing space.
To apply for this Business Development Manager - EMS role please send your CV to rkirkhope@redlinegroup.Com or for a confidential discussion, please call 01582 878 825 / 07961 158768
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Business Excellence Program Manager
Up to £540 per day PAYE
Initial contract until 30th June 2024 but subject to budget and performance will be a full 18 months
Fully Remote based role
Working for a Global Technology company we are looking for an experienced Program Manager specialising in Business / Customer Excellence.
About Global Customer Experience - Engagement: The Customer Experience & Success (CE&S) focuses on empowering our customers to accelerate business value through differentiated customer experiences that leverage the businesses products, services, and partnerships. The Global Customer Experience (GCX) has been established within CE&S to deliver differentiated customer and partner experiences. This team will secure executive sponsorship, utilize data-driven prioritization, and execution excellence to achieve critical experience improvements that delight our customers and enhance business outcomes. This position will require a candidate with a good balance of experience and knowledge in driving strategy, planning and execution of initiatives across an organisation, and understanding of working with customers and partners effectively to drive excellent satisfaction. Key Responsibilities: • Providing operational support to Global Customer Experience Engagement team, ensuring that roadblocks are removed and serving as a key connection point between our Business Excellence team and Region/Segment leads - enabling the team to effectively execute on customer and partner experience priorities. • Developing and maintaining operational cadence and rhythm of business (ROB) for GCXE team, ensuring alignment with Business Excellence and Segment/Region leads • Driving process improvements and standardization across GCXE team, leveraging best practices and tools to enhance efficiency and effectiveness • Providing ad-hoc support and analysis for customer and partner experience projects and initiatives as needed This role supports a global team, and may require flexibility with hours to account for collaboration with stakeholders in the US. Direct manager will be EMEA based. Key Deliverables: • Partnering with GCXE team to ensure clarity and remove roadblocks • Identifying opportunities to scale efforts that will be supporting driving consistency across GCXE • Driving operational ROB to support team function Key Skills and Experiences • Strong program management experience is essential • Previous experience working within a Global Technology company is essential
Experience working in the Customer Experience / Business Excellence space a huge advantage • Strong communication and cross-organisation skillset • Ability to think strategically on how to integrate insights across various stakeholders • Self-motivated and adaptable, ability to spot and act on new opportunities
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As the Contact Centre Manager you will be working within one of the best known and admired brands in the world.
For this role, you will help to provide technical operation service, consulting and implementation services across Europe for the Customer Service Operations.
This role will require your knowledge for business practices in Customer Service business and business application knowledge - if you have experience and knowledge on Enterprise Software solutions consulting, then this would be highly beneficial.
Skills & experience:
Essential –
At least 3 years experience as a Team Leader, Data Analyst, Quality or Training Manager at the BPO/Contact. Centre side or as a Manager in the Brand CS/Contact Centre Team.
Familairity of CaaS System such as SAP, Salesforce, Hybris etc. and its process.
Arbitration & coordination skills to manage potential disputes between BPOs / subsidiaries / HQ.
Desirable:
Comprehensive understanding/knowledge on the latest Contact Centre solutions/platforms & voice network (IVR, CTI, etc.)
Benefits include:
25 days annual leave
Up to 15% discretionary performance based bonus per annum
Defined Contribution Pension (up to 4% employee, up to 8.5% employer)
Permanent Health Insurance
Private Medical Insurance
4x Life Assurance
£35 per month Flexible Benefits allowance, e.g. gym, travel insurance, life assurance, health assessment, dental insurance, etc.
If this Contact Centre Manager role is of interest then please apply now. ....Read more...
The Job
The Company:
Leading UK based manufacturer of Hydraulic couplings.
Strong existing customer base.
The Role of the Area Sales Manager
Selling hydraulic couplings to OEMs within designated patch.
Looking after existing accounts and generating new business.
Building relationships with distribution partners.
Increasing market share.
Accurately quoting customers.
Benefits of the Area Sales Manager
Competitive salary
Uncapped commission
Company car
Phone & laptop
Annual leave
The Ideal Person for the Area Sales Manager
Knowledge of Hydraulics or filtration.
Engineering or similar qualification advantageous.
Track record in external sales role.
Proactive attitude.
If you think the role of Area Sales Manager is for you, apply now!
Consultant: Bjorn Johnson
Email: Bjorn@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The Job
The Company:
Leading UK based manufacturer of Hydraulic couplings.
Strong existing customer base.
The Role of the Area Sales Manager
Selling hydraulic couplings to OEMs within designated patch.
Looking after existing accounts and generating new business.
Building relationships with distribution partners.
Increasing market share.
Accurately quoting customers.
Benefits of the Area Sales Manager
Competitive salary
Uncapped commission
Company car
Phone & laptop
Annual leave
The Ideal Person for the Area Sales Manager
Knowledge of Hydraulics or filtration.
Engineering or similar qualification advantageous.
Track record in external sales role.
Proactive attitude.
If you think the role of Area Sales Manager is for you, apply now!
Consultant: Bjorn Johnson
Email: Bjorn@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The Company:
Our client is a prominent player in the UK's electrical wholesaling industry.
They pride themselves on being one of the largest distributors of electrical products, offering an extensive selection of top-quality items sourced from renowned global manufacturers.
With a vast network comprising of hundreds of locations across the UK, they ensure seamless operations and unparalleled customer service.
Their commitment to excellence extends beyond mere product distribution; They strive to provide a comprehensive solution by granting access to hundreds of thousands of items coupled with efficient same-day delivery services.
Moreover, what sets them apart is their dedication to fostering expertise within their teams.
They empower their employees to become industry specialists, equipping them with the knowledge and skills needed to serve customers better.
This unique approach ensures that they not only deliver the products required but also offer the in-depth insights and support expected from a trusted wholesaler.
The Role of the Profit Centre Manager
Efficiently manage inventory by placing orders and overseeing stock levels to ensure adequate supply and minimize shortages.
Supervise and lead a team of employees, fostering a collaborative and productive work environment.
Take charge of site management responsibilities, ensuring smooth operations and maintaining a high standard of service delivery.
Cultivate strong client relationships through effective communication and networking activities.
Conduct sales activities both on-site and during client meetings, showcasing the extensive range of electrical products and services offered.
Coordinate with clients to understand their needs and provide tailored solutions to meet their requirements.
Collaborate with the sales team to develop strategies for business growth and expansion within the electrical wholesaling industry.
Stay updated on industry trends and market developments to identify new opportunities and enhance competitiveness.
Uphold company standards of excellence by adhering to policies and procedures and promoting a culture of continuous improvement.
Benefits of the Profit Centre Manager
£40,000 - £50,000
Uncapped Annual Bonus
25 Days Holiday + BH
Healthcare
Car, Phone, Laptop provided
The Ideal Person for the Profit Centre Manager
You will possess a background or experience in the electrical industry, demonstrating knowledge of electrical products, systems, and terminology. This familiarity will enable them to effectively understand and communicate with customers, providing informed solutions to their needs within the electrical wholesaling sector.
You are motivated and dedicated, with a track record of success derived from being assertive and straightforward in your interactions with customers. Your proactive approach should lead to tangible results in sales and customer satisfaction.
You will have experience in running and managing teams, demonstrating the ability to push for progress and foster growth within an established team. Your leadership style should inspire collaboration and drive excellence.
A strong networker, you should be socially active and adept at building and maintaining relationships. Attending events and engaging with customers should come naturally to you, allowing for effective expansion of the company's client base.
With a sales-driven mindset, you should actively pursue opportunities to engage with customers, both on-site and during external meetings. Your ability to understand customer needs and tailor solutions accordingly will be crucial for driving sales growth.
You will be profit-focused, with a keen understanding of business acumen. You should possess the ability to make strategic decisions that contribute to the company's bottom line while ensuring customer satisfaction.
If you think the role of Profit Centre Manager is for you, apply now!
Consultant: Lisa Spiteri ?
Email: lisas@otrsales.co.uk
Tel no. 0208 397 4114?
Candidates must be eligible to work and live in the UK.?
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in Your market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Technical Compliance Manager Tiverton C£45 - 48,000 DOE plus Excellent Benefits My client, a highly successful food / drinks manufacturer, is looking to recruit a Technical Compliance manager for one of their sites. The successful Compliance Manager will be the main compliance representative during customer audits whether that be for BRC or Retailer audits. You will report to the Head of Compliance at the company's sister site This is a key role within the company, and you will be the main contact for technical queries. As a key auditor we are looking for someone who can build relationships with the site managers and the Quality / Technical manager, working closely to help drive standards across the group. Compliance Manager Key Duties will include: ·Auditing, carry out internal auditing, BRC and customer audits. ·Health & Safety - You would be the main site H&S representative. ·Manage Pest Control ·Technical support, complete technical specifications, ensure retailer website alerts are responded to, primary contact for retailer visits, ·Legal Compliance. ·HACCP leader on site Key skills for the role: Fundamentally the successful Compliance Manager will have previous compliance / auditing experience including BRC knowledge gained whilst working in the drinks, food or pharmaceutical sector and experience in delivering training courses. ·Experience of auditing and dealing with auditors in particular BRC/GFSI ·Experience of delivering training courses ·Legal Labelling experience ·Experience of HACCP systems (Level 3) ·Experience of Quality Management Systems. ·Experience of Food Safety Systems ·Desired experience of SAP systems ·Desired experience of managing people. ·Desired experience of Food Safety Culture systems. Salary and Benefits: A salary of between £45,000 - 48,000 doe Pension 9% (5/4), Perkbox, cycle scheme, long service awards, refer a friend recruitment. This role would suit candidates who have previously worked in roles such as Technical Services Manager, Compliance Manager, Auditor, QMS manager, Quality Systems Manager, Supplier Assurance Manager, Technical Manager. This role is located between Taunton and Exeter just off the M5 ....Read more...