Finnish Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Finnish speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:•Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Finnish/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Duties will include but are not limited to:
Collaborate with a team of motivated individuals and celebrate successes together
Connect with landlords and renters to find the perfect match for homes and apartments
Tour lots of different properties and learn about the latest rental trends
Negotiate rental agreements
Meeting people every day in person and talking on the phone
Enjoy a mix of office work and fieldwork, every day is different
Training:
You will be working towards a Level 3 Business Administrator apprenticeship standard
You will be required to attend Cornwall College St Austell on a fortnightly basis as part of the apprenticeship training
You will receive support from an assessor and an Apprenticeship Advisor
Training Outcome:
There may be the opportunity to progress to be a Lettings Negotiator for the right candidate
Employer Description:Kernow Property Services has been in business since 1996, we’ve been a local independent letting agency—right at the heart of Devoran. Our spot in this beautiful village means we’re perfectly placed to help with rentals in Truro, Falmouth, and all the popular surrounding areas
Everything we do is handled in-house, so you’ll always deal directly with our knowledgeable and approachable team. We believe in clear communication and reliable support every step of the way. As proud members of Safeagent, ARLA Propertymark, and The Property Ombudsman, you can count on us to deliver the high standard of service you deserve.Working Hours :Monday to Friday and possibly some weekends.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Job Title: Sales Support Advisor Job Type: Temporary to Permanent 30 hrs per week including some evening and weekend work Location: Sandwich, Kent Salary: Up to £19,281 p.a. for a 30 hour week (Full time equivalent up to £25,750 p.a.)Job SummaryAn established organisation in the leisure and wellbeing sector is looking for a motivated and customer-focused Sales Support Agent to join their busy team. They are offering 30 hours per week working on a 3 week rota basis to cover evenings and weekends.The role offers a blend of sales, customer service and administrative duties and is ideal for individuals who enjoy helping people, working in a team, and hitting targets.Key Responsibilities
Proactively generate and follow up sales leads through phone calls, emails (Zendesk/Outlook), and other communication channelsConvert enquiries into sales by confidently promoting products and services across the portfolioSupport customer onboarding, account management, and membership processingMaintain accurate records of sales, leads, and customer communications using internal CRM systemsAssist in planning and executing promotional campaigns and seasonal sales initiativesRespond to inbound customer enquiries professionally, providing accurate information and resolving issues efficientlyWork closely with the wider sales and marketing teams to maximise revenue opportunitiesMonitor customer feedback and provide insights to improve service delivery and sales conversionComplete daily administrative tasks to support the smooth running of the sales operationContribute to team development, training support, and internal process improvements
Skills and Experience
Proven experience in a sales support, telesales, or customer service roleConfident telephone manner and persuasive communication skillsComfortable with cold calling and handling objections professionallyStrong administrative abilities with excellent attention to detailFamiliarity with CRM systems such as Zendesk (training provided)Goal-oriented with a proactive and resilient approach to achieving targetsAble to work both independently and as part of a team in a fast-paced environmentOrganised, reliable, and capable of managing multiple prioritiesCustomer-focused with a professional, empathetic attitude
What’s On Offer
Competitive salaryFull training and clear progression opportunitiesSupportive, team-oriented working environmentStaff discounts on services and access to wellbeing initiativesA varied role that combines sales, customer service, and administration
Apply NowIf you’re enthusiastic about sales and enjoy delivering high-quality customer support, we want to hear from you. Submit your CV today and take the next step in your career. Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. ....Read more...
Job Title: Sales Support Advisor Job Type: Temporary to Permanent 30 hrs per week including some evening and weekend work Location: Sandwich, Kent Salary: Up to £19,281 p.a. for a 30 hour week (Full time equivalent up to £25,750 p.a.)Job SummaryAn established organisation in the leisure and wellbeing sector is looking for a motivated and customer-focused Sales Support Agent to join their busy team. They are offering 30 hours per week working on a 3 week rota basis to cover evenings and weekends.The role offers a blend of sales, customer service and administrative duties and is ideal for individuals who enjoy helping people, working in a team, and hitting targets.Key Responsibilities
Proactively generate and follow up sales leads through phone calls, emails (Zendesk/Outlook), and other communication channelsConvert enquiries into sales by confidently promoting products and services across the portfolioSupport customer onboarding, account management, and membership processingMaintain accurate records of sales, leads, and customer communications using internal CRM systemsAssist in planning and executing promotional campaigns and seasonal sales initiativesRespond to inbound customer enquiries professionally, providing accurate information and resolving issues efficientlyWork closely with the wider sales and marketing teams to maximise revenue opportunitiesMonitor customer feedback and provide insights to improve service delivery and sales conversionComplete daily administrative tasks to support the smooth running of the sales operationContribute to team development, training support, and internal process improvements
Skills and Experience
Proven experience in a sales support, telesales, or customer service roleConfident telephone manner and persuasive communication skillsComfortable with cold calling and handling objections professionallyStrong administrative abilities with excellent attention to detailFamiliarity with CRM systems such as Zendesk (training provided)Goal-oriented with a proactive and resilient approach to achieving targetsAble to work both independently and as part of a team in a fast-paced environmentOrganised, reliable, and capable of managing multiple prioritiesCustomer-focused with a professional, empathetic attitude
What’s On Offer
Competitive salaryFull training and clear progression opportunitiesSupportive, team-oriented working environmentStaff discounts on services and access to wellbeing initiativesA varied role that combines sales, customer service, and administration
Apply NowIf you’re enthusiastic about sales and enjoy delivering high-quality customer support, we want to hear from you. Submit your CV today and take the next step in your career. Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. ....Read more...
Duties to include but are not limited to:
Assisting the Office manager, Operations Manager and Director with any administrative tasks as required
Maintaining staff records, helping collate data for the Subcontractor pay notices, assisting with keeping CVR and Material details up to date for the team to be able to create valuations for the clients
Learning and helping to run the office alongside the Office Manager
Helping to secure After Care and Customer Care bookings for the After Care team to attend. Along with maintaining the After Care documents
Email management and diary management for the Office Manager and After Care team
Other business related tasks as required
Training:
You will be working towards a Level 3 Business & Admin Apprenticeship Standard
You will receive on and off-the-job training and support from an assessor and an apprenticeship advisor
You will be required to attend Cornwall College St Austell on a fortnightly basis as part of the apprenticeship training - this course is also delivered Hybrid through online learning
Training Outcome:Following successful completion of your apprenticeship, you may wish to progress within the company.Employer Description:Truscott Carpentry are carpentry contractors covering Cornwall, Devon and further. We provide carpentry & joinery fit out services for local and national housebuilders, main contractors and the private sector. We cover a vast carpentry scope, including supply & install packages or labour only packages using our team of over 40 highly skilled individuals in management, supervisors, sub-contract carpenters and supervised apprentices. We are committed to providing the highest possible standard of quality control in project management, workmanship, health, safety and environmental compliance, supply chain and workforce to meet our clients specific requirements. We believe these core company values have contributed to our consistent growth, year on year. We strive to continue to maintain and expand a "preferred carpentry supplier" status with our clients having built solid working relationships since our incorporation in 2019.Working Hours :Monday to Friday, 9.00am to 4.00pm (Some flexibility available with work times if you are travelling via public transport).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Updating and maintaining the CRM system, including client segmentation and automated workflows
Assisting with digital marketing activities such as email campaigns, social media content scheduling, and website content updates
Supporting external marketing agencies by helping to preparing reports on marketing performance.
Training:The apprentice will complete a Level 6 Digital Marketer Apprenticeship (Integrated Degree), resulting in a Bachelor’s degree in Digital Marketing upon successful completion. This programme combines academic study with practical experience to develop strategic and technical marketing skills.
Training will be delivered by London South Bank University, where you will attend one day per week on the LSBU Southwark Campus.Training Outcome:On successful completion of the apprenticeship, the apprentice will be well-positioned to take on a permanent role within the marketing team at Jones & Partners or other organisations in the industry.
They could progress into roles such as:
Digital Marketing Executive
CRM or Email Marketing Specialist
Marketing Analyst
With further experience, there is potential to advance into Digital Marketing Manager or Strategic Marketing Lead roles. The degree-level qualification also opens doors to postgraduate study or professional certifications for continued development.Employer Description:Jones & Partners was established in Central London in 1948 and we are still here today trusted by clients as their full-service chartered accountancy advisor! Trust is key to who we are. We want our clients to pick up the phone when they have a question, a problem, or they just want advice, because they know we can help. And, even if we can’t, we’ll know someone trustworthy who can. Clients trust us to provide a friendly, approachable service. They trust us to take the time to understand their backgrounds and needs to provide relevant advice and services. They trust us to deliver on our promises. They trust us to speak to them in a clear, friendly way without jargon or confusion.Working Hours :The apprentice will work Monday to Friday, 9am to 5pm. Some flexibility may be required, with occasional evening or weekend work depending on campaign needs or events. Full on-the-job support and mentoring will be provided throughout.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Creative,Initiative,Patience....Read more...
In this role, you'll get to work alongside a friendly, supportive team while learning about our innovative products and services. You'll be involved in a variety of tasks that will help you grow in both sales and customer service, setting you up for a bright future in the industry.
What You’ll Do:
Customer and Sales Support: Help the Inside Sales team respond to customer enquiries, providing top-notch service to make sure all their needs are met. You’ll be the first point of contact, learning how to deliver excellent service and keep customers happy
Coordinating Internal Functions: Work with different departments to share product information and help find the best solutions for our customers. You’ll build teamwork skills while learning how each department contributes to the bigger picture
Cold Calling/Outbound Lead Generation: Get involved in reaching out to potential customers. You’ll be learning the ropes of cold calling and lead generation, helping to expand our customer base and support our sales team’s growth
Learning the Technical Side of Our Products: Gain in-depth knowledge of our products and how they work
Understanding the technical features will not only help you assist customers better, but it’ll also make you an important part of our sales efforts
Training:Level 3 Customer Service Specialist Apprenticeship Standard:
Each apprentice will have their own dedicated tutor who will conduct monthly remote tutorials and reviews, providing continuous support throughout the apprenticeship programme
Depending on the apprentice’s needs, the frequency of these sessions may vary
Training Outcome:The role may act as a gateway to further career and training opportunities, including, but not limited to:
Level 3 Team Leader
Senior Customer Service Advisor
Team Leader/Junior Manager
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 9.00am - 5.00pm, with a 30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Patience,Resilience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience.
Promotion: Assisting with the sale of accessories and service plans.
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases. Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types. This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software. Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital. The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products. Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes. Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness. Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation. Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type. For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting. Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations. Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements. Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services. They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end. This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary
EDUCATION:
Business Management/Administration or equivalent combination of education and experience.
EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
About YouDo you take pride in creating a positive and supportive experience for customers?Do you enjoy having the flexibility to work independently, while also being part of a friendly and collaborative team?Are you looking for a role where your contribution truly makes a difference?If so, read on......You’ll bring a calm and patient approach, even when things get busy, and you’ll maintain a positive attitude throughout.Juggling multiple tasks won’t faze you — you’ll feel confident prioritising your workload and staying on top of things.You’ll be comfortable working independently and enjoy being part of a team, and you’ll feel confident reaching out to colleagues across the organisation for support and collaboration.Being organised and dependable will come naturally to you, and you’ll be flexible when plans change or unexpected tasks arise. About The RoleAs a Customer Service Advisor, you’ll play a key role in supporting a wide range of customer enquiries. You’ll take ownership of each interaction, aiming to resolve queries efficiently and with care. Where more complex or technical issues arise, you’ll know when to escalate these to the appropriate specialist teams — always keeping the customer’s experience in mind.You’ll make good use of our technical systems to interpret and understand important data and information, helping you provide accurate, clear, and helpful responses to our customers.Your role will also involve offering guidance and support on our services, products, and the broader work we carry out as an organisation. You’ll build positive, trusting relationships with our customers, taking the time to understand their needs and ensuring they feel supported every step of the way.At the heart of everything you do will be a strong commitment to delivering excellent customer service, with empathy, professionalism, and a proactive approach.We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! To find out more about the role, take a look at the job description. Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule:Application closing date: 1st June 2025Sifting date: 2nd June 2025Interviews: w/c 2nd June and w/c 9th June 2025(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityOur benefits:
A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion: As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.We want to recruit you based on your skills and experience, and not the colour of your skin, where you come from, or who you share your life with. What’s important is that you can carry out your role effectively. That’s why, when you submit your application to us, we remove all your personal data before the hiring manager reviews your details. If you are successful and you join us, you can be confident that this is because we trust that you will be successful and can make a difference. By continuing to improve our diversity, we continue to improve our knowledge and innovation and live our values of being trusted, inclusive and progressive. If you have the skills and experience that we are looking for, but you require an alternative application form or other reasonable adjustments to apply, let us know. You can get in touch by email at recruitment@coal.gov.uk or give us a call on 01623 637000....Read more...
Carry out green space maintenance duties, including but not limited to the following:
Process tree work using appropriate machinery
Maintenance of hedges including cutting; Identify pests, diseases, disorders, and tree defects
Prepare sites for planting, plant trees and provide support, protection, and aftercare
Carry out a range of ground-based pruning operations
Maintenance and implementation of landscaping schemes
Carry out tree felling, rigging, pruning and complex tree work operations to enhance the Council’s commitment towards greater biodiversity
Carry out general labour duties including but not limited to loading/ unloading equipment and vegetation, planting trees, applying fertilisers, clearing vegetation, and climbing
Operate all machinery, tools, and equipment in a safe and appropriate manner in accordance with the manufacturer’s recommendations and Council policy, ensuring that these are kept clean, secure, and serviceable
Maintain accurate records including timesheets, work confirmations, machinery defect reports and incident forms
Training:
The apprenticeship is delivered from Bicton College, in the form of block weeks. The apprentice will spend their working time with the employer, and roughly every 6 weeks they will spend a full week at Bicton College. Accommodation is available on site
You will be working towards a Level 2 Arborist apprenticeship standard
You will receive on and off-the-job training and support from an assessor and an Apprenticeship Advisor
Training Outcome:Dependent on role availability individuals could progress to an arborist role, or within the grounds maintenance team, however there are also many opportunities across the wider Community Services team and the wider councils.Employer Description:With around 570 staff across South Hams and West Devon we share the workload of both councils. We are rightly proud of our workforce. Two councils, one team.
Situated in one of the most beautiful locations imaginable, the South Hams is a haven. An Area of Outstanding Natural Beauty with over 60 miles of stunning coast and countryside, there is nowhere quite like it. Rolling hills give way to picturesque coastlines, dotted with ancient woodlands, thriving towns and picture-postcard villages. Each one plays a vital role in shaping our future and driving our economy.
There are many incredible reasons to work for South Hams and West Devon and by joining us you’ll be opening the door to our great range of staff benefits. We want all our colleagues to feel valued for their hard work and contribution to our award-winning councils.
That’s why we have a comprehensive ‘Reap the Rewards’ scheme. So here is what you can have if you join our team!
Benefits we offer include:
• a competitive salary
• up to 30 days per year (pro rata for part-time) plus the national bank holidays
• work-life balance through our Ways of Working Policy
• excellent Local Government Pension
• electric car salary sacrifice scheme and cycle to work scheme
• leisure centre membership discount scheme
• head office free car parking
• CSSC sports and leisure discounts, plus discounts at leisure centres in our area
• eye tests and glasses scheme
• home electronics scheme
As a Disability Confident employer, we are committed to supporting individuals with disabilities in their job applications. We guarantee an interview to any disabled candidate who meets the essential criteria for a position. Additionally, we strive to help our disabled employees remain in their roles by making reasonable adjustments to their work patterns, equipment, or other necessary accommodations.
We're keen to make sure wherever you are on the corporate career ladder, we help you to climb those rungs!
We know that you want to be in a rewarding place with real opportunities to develop your career. That’s why we have great training opportunities, leadership development and essential learning through our learning portal. Together with personal development appraisals, regular one-to-one meetings with line managers and clear goal setting, your future is in good hands.
So, if you’re starting out with an apprenticeship, or even retraining in a new skill, all the way up to a master’s degree level certificate, it’s all available. If you progress, we have a happy, brilliant team member who will continue to grow and develop while also benefiting the Councils. It’s a win-win for everyone.Working Hours :Arborist (37hours/ wk)
07:00 to 15:00 (M-Th)
07:00 to 14:30 (Fri)
When the clocks change for winter
07:30 to 15:30 (M-Th)
07:30 to 15:00 (Fri)
All times include 30min unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Number skills,Team working,Initiative,Non judgemental....Read more...
