Service Advisor Salary: £30,000 Per Annum Hours: Monday to Friday, 08:00–17:30 (including rotating Saturday mornings) Working Hours: 45 hours per week Location: Brighouse
Company Overview: Our client, a globally recognised Commercial Main Dealer, is expanding their department at their Brighouse depot. They are seeking a skilled and motivated Service Advisor to join their team.
Key Responsibilities of our Advisor:
Accurately write repair orders for customer vehicles
Monitor progress of repairs and keep customers informed throughout the process
Promote and up-sell aftersales services and products
Manage schedules to ensure the workshop operates at full productivity
Maintain excellent customer satisfaction and communication
Requirements of our service advisor
Strong communication and customer service skills
Kerridge system experience is highly desirable
Positive attitude with a strong work ethic
Self-motivated and team-oriented
A technical or mechanical background is a significant advantage
Motor trade experience is essential
Benefits for our service advisor:
Competitive salary
Opportunity to work with a prestigious global brand
Supportive team environment and potential for career growth
If you're passionate about delivering top-quality service and are ready to take the next step in your automotive career, apply today to join a leading name in the commercial motor industry.
If you are interested in this advisor role, please apply now or contact Grace at E3 Recruitment....Read more...
Tudor Employment Agency are currently recruiting for Customer Service Advisor for our client based in Stafford, ST16, on a Permanent basis.This is an excellent opportunity for an aspiring or existing customer service advisor to broaden their skillset. The client offers luxury motorhomes and allied services including maintenance, repair and bespoke installation.Our client offers a robust personal development programme including both internal and external training: You will be funded on a NVQ in Customer Service and NVQ in Business Administration, as well as role-specific training to increase your brand and product knowledge.Experience within a car sales environment or similar would be highly advantageous.Benefits for a Customer Service Advisor:
Exceptional facilitiesExtensive personal development programme including NVQ in Customer Service and Business AdministrationJob progression availableChristmas bonus and company paid Christmas partyFriendly and nurturing teamNiche industry sectorStaff use of company motorhome for leisureCompany provided Jacket Potato lunches each FridayHealthcare including optical and dentalLife insuranceCompetitive pension
Salary for the Customer Service Advisor:£26,000 - £27,000 Dependant on experience and to be reviewed after 3 month probation periodAdditional bonus structure dependant on department performanceThe Customer Service Advisor must:
Have previous Customer Service experience Be professional in appearance and natureAn interest in cars, motorhomes or travel would be advantageousExperience / Knowledge of Keyloop or Kerridge would be advantageous
Duties of the Customer Service Advisor:
Take ownership of the customer and their vehicle from point of sale throughout the product lifeWork under the instruction of the Service Centre Manager and Operations ManagerMeet and greet all customers upon arrivalQualify the customer to achieve accurate diagnostic informationCommunicate with allied departments including the workshopCommunicate and approve any additional work needed on vehiclesManage the logistics and parking of all vehicles on siteUpsell allied products and servicesContinually update the CRM with accurate client details and vehicle historyRespond to any customer enquiries within two hours of receiptProvide reception cover as needed
Hours of work for a Customer Service Advisor:Full TimeMonday-Friday, 8AM-5PMMust work one out of three Saturdays, 9AM-1PMIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV tocommercial@tudoremployment.co.uk.Applicants can also register online by clicking the link - http://tinyurl.com/PERMF0RMFor information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Telematics Sales Advisor Vacancy:
Ref - 152925
- Salary: Negotiable dependant on experience
- Monday to Friday
- Company pension
- 20 days holiday plus bank holidays
- Christmas close down
- Permanent role
Our client, who are one the largest producer of trailer axles and suspension systems are currently looking for a Braking Systems Engineer to join their expanding team, the role will be based out of the Leicester area.
Key Telematics Sales Advisor Roles and Responsibilities:
- Engage with new and existing clients within the Transport sector selling their telematics products.
- Provide tailored recommendations and upsell business services.
- Build and maintain strong relationships with clients to ensure long-term satisfaction and retention.
- Achieve and exceed sales targets, contributing to the company's overall growth.
- Problem solve customer queries
Ideal Requirements as a Telematics Sales Advisor:
- Understanding of telematics is essential in this role
- Background within Telematics Sales would be an advantage
- Excellent communication and negotiation skills
If you want to hear more about the Telematics Sales Advisor role, please send us your CV by clicking apply now or by contacting Richard Haigh on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Telematics Sales Advisor Leicester
Commercial Vehicles, Truck and Trailer, Braking Systems, telematics
....Read more...
We have an exciting opportunity for a proactive and customer-focused individual to join our growing team. As a Customer Services Advisor, you’ll play a vital role in ensuring our office runs efficiently while delivering top-tier service to our customers. Your key responsibilities will include:
Handling customer enquiries professionally and efficiently.
Processing insurance policy changes with a proactive, solution-driven approach.
Building and maintaining strong customer relationships.
Supporting the team in achieving business objectives.
Ensuring a seamless customer experience with a high level of attention to detail.
Training:You will work towards your:
Insurance Practitioner Level 3 Apprenticeship.Certificate in Insurance (Cert CII) (if applicable)Level 2 Functional Skills in English and Maths (if required).Training will be via Davies, virtually. 6 hours per week off the job training.Training Outcome:Insurance AdvisorEmployer Description:Insurance & Financial Services AgencyWorking Hours :Monday – Friday
9am – 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Key Accountability & Responsibilities
To work as part of a team delivering a first-class, professional customer service, ensuring that, where possible, customer enquiries, payments and complaints are resolved at the first point of contact
To greet customers in a friendly, professional and courteous manner
To work within established procedures for each service request, including logging, processing and progress chasing enquiries, adhering to service level agreements and quality standards to maximise customer satisfaction
To maintain electronic and written records of letters and forms received, information given, services requested and complaints made, to ensure accuracy of information and efficiency when dealing with customers
In conjunction with the Service Advisor/Senior Service Advisor, to encourage feedback on services provided and recognise the changing needs of the service, and make recommendations to the
Service Manager/Depot Manager for service improvement
To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception
To assist the Service Advisor/Senior Service Advisor in giving repair estimates and price quotations and offer repair suggestions
To obtain customer authorisation and order numbers
Training:Level 3 Business Administrator Apprenticeship.
This apprenticeship is delivered through work-based learning, which means that all training is done at the workplace, eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.Training Outcome:This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Ford and Slater has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed.Employer Description:The company was founded in 1928 and has a distinguished history as a franchised commercial vehicle dealer. Ford & Slater was acquired by Peter Strevens in 1991 and the Directors of Ford & Slater comprise Strevens family members and other senior managers. Certain key milestones in recent years include the following: •Over £10 million invested in new dealerships in the last ten years •Eleven dealerships across the East Midlands and East of England, over 525 employees •Seven ATFs across the group •Winner of the Motor Transport Apprenticeship of the Year Award in 2018 •Winner of the PACCAR Financial International Dealer of the Year in 2018 •Noden Truck Centre was acquired in January 2019 •Winner of Retail Sales of the Year in 2018 •Winner of DAF's International Dealer of the Year 2020 As a privately-owned company we take a long-term view. The Company owns the majority of its dealerships, profits have been re-invested since 1991 and security of employment is very important. Our Mission Statement is to exceed our customer’s expectations by offering high quality transport services in an ethical manner at competitive prices. We will achieve this by utilising the synergies within our dealership group, offering innovative solutions and a “one-stop shop” provided by highly motivated and skilled long-term employees, reinvesting profits to provide modern, safe premises. DAF Trucks is our only truck manufacturer relationship, consequently our interests are wholly aligned with DAF Trucks unlike other dealers with competing manufacturer relationships. DAF Trucks is a subsidiary of PACCAR Inc, the worldwide quality leader in the design and manufacture of premium light, medium and heavy-duty commercial vehicles.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Do you have a passion for all things automotive? Could you deliver a great standard of customer service? Then it’s time you considered a career with Ford and Slater. We are looking for passionate individuals with a love of all things that drive.
Key Accountability & Responsibilities
To work as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact
To greet customers in a friendly, professional and courteous manner
To work within established procedures for each service request including logging, processing and progress chasing enquiries, adhering to service level agreements and quality standards to maximise customer satisfaction
To maintain electronic and written records of letters and forms received, information given, services requested and complaints made, to ensure accuracy of information and efficiency when dealing with customers
In conjunction with Service Advisor/Senior Service Advisor, to encourage feedback on services provided and recognise the changing needs of the service, and make recommendations to the Service Manager/Depot Manager for service improvement
To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception
To assist the Service Advisor/Senior Service Advisor to give repair estimates and price quotations and offer repair suggestions
To obtain customer authorisation and order numbers
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college
The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly
Training Outcome:
This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Ford and Slater has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed
Employer Description:The company was founded in 1928 and has a distinguished history as a franchised commercial vehicle dealer. Ford & Slater was acquired by Peter Strevens in 1991 and the Directors of Ford & Slater comprise Strevens family members and other senior managers. Certain key milestones in recent years include the following: •Over £10 million invested in new dealerships in the last ten years •Eleven dealerships across the East Midlands and East of England, over 525 employees •Seven ATFs across the group •Winner of the Motor Transport Apprenticeship of the Year Award in 2018 •Winner of the PACCAR Financial International Dealer of the Year in 2018 •Noden Truck Centre was acquired in January 2019 •Winner of Retail Sales of the Year in 2018 •Winner of DAF's International Dealer of the Year 2020 As a privately-owned company we take a long-term view. The Company owns the majority of its dealerships, profits have been re-invested since 1991 and security of employment is very important. Our Mission Statement is to exceed our customer’s expectations by offering high quality transport services in an ethical manner at competitive prices. We will achieve this by utilising the synergies within our dealership group, offering innovative solutions and a “one-stop shop” provided by highly motivated and skilled long-term employees, reinvesting profits to provide modern, safe premises. DAF Trucks is our only truck manufacturer relationship, consequently our interests are wholly aligned with DAF Trucks unlike other dealers with competing manufacturer relationships. DAF Trucks is a subsidiary of PACCAR Inc, the worldwide quality leader in the design and manufacture of premium light, medium and heavy-duty commercial vehicles.Working Hours :Days and shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
The Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core.
Elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Duties will include:
Working with customers to meet their requirements and giving advice on additional parts and services
Matching orders against stock items and sourcing parts, while offering competitive prices
Working as a team and independently to reach set goals and KPIs
Delivering fantastic customer service while remaining efficient and focused on your tasks
Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
Managing goods in and out
Working with suppliers, placing orders or returns and processing paperwork accurately
Working to a high-level of customer service at all times and remain courteous and police to customers
Training:Level 2 Customer Service Practitioner Apprenticeship Standard:
Candidates will work towards achieving Level 2 Customer Service Practitioner Apprenticeship Standard
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Standard Training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Regular in dealer review and assessment visits
Functional skills if needed
Training Outcome:
Possible permanent position on the completion of the apprenticeship
On completion of the apprenticeship the average salary of a parts advisor is anywhere between 22k-28k
Employer Description:Quickco has a long and successful history being one of the UK’s largest multi-franchise Genuine parts distributors. Our sites are stockists of Ford, Vauxhall, Citroen, Peugeot, & more. As part of Pendragon PLC, OE manufacturers form the cornerstone of our parts strategy and product range.Working Hours :Monday - Friday, 8.00am - 5.00pm with a 30-minute lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
An apprenticeship with Scania is not just about work, it’s where friendships are made and exciting experiences are shared. Our Customer Advisor apprenticeship combines the best of both worlds, offering a unique opportunity to gain experience and knowledge in an essential area of the business - a Parts Advisor position with Customer Services. Through a blend of hands-on experience and structured training, you’ll develop outstanding communication skills, learn about our business, and understand what it takes to deliver excellent customer service to our valued customers.Why Apply?
Throughout your apprenticeship you will learn in a supportive environment with a dedicated mentor. You will gain a nationally recognised qualification in customer service with a thrilling career path ahead. This is a great way to start a rewarding career in the automotive industry. About You:
We’re looking for individuals with a positive and welcoming attitude, along with a passion for learning and a shared understanding of the importance of great customer service. Strong communication and organisational skills are important, as well as the ability to work well within a team.Training:The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply.
Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.Training Outcome:At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.Employer Description:Scania are a world-leading provider of transport solutions, manufacturing heavy vehicles intended for long-distance haulage, regional and local distribution of goods as well as construction and emergency service vehicles, buses and coaches. Scania are a well-known global brand with production facilities in 11 countries in Europe, Asia and South America and assembly plants in 10 countries in Africa, Asia and EuropeWorking Hours :Monday - Friday 8am - 4:30pmSkills: Communication skills,Motivated,Team working....Read more...
Sales Executive / International Property AwardsJob Type: Full Time, PermanentLocation: Chelmsford, EssexWorking Hours: Monday - FridaySalary: 1st Year OTE £32,000Benefits:
Basic salary £24,000 - £26,000Uncapped commission.Realistic OTE:
Year 1: £32,000 +Year 2: £35,000 +Year 3: £40,000 +
Join a long-standing company looking to grow rapidly.Opportunities for International Travel.On-site ParkingConvenient City Centre Location with great travel links.Monthly Incentives.Monday – Friday working schedule.
International Property Media is currently hiring Property Awards Sales Executives to work in our Chelmsford, Essex and Newcastle locations on a salary plus uncapped commission basis.We’re inviting confident professionals with excellent communication skills to be part of an exciting sales environment that supports and rewards the global property industry. Business Overview:International Property Media is a globally active organisation established since 1989, operating across the following fields: The International Property Awards, International Events and Luxury Magazine Publishing.The Property Awards is the world's largest and most prestigious programme recognising excellence in the property industry with huge brand awareness and customer satisfaction worldwide. Our sales and business activities stretch across the world, and have included the creation and operation of highly esteemed events in Bangkok, Kuala Lumpur, Toronto, Dubai, Shanghai and London.At International Property Media, we continuously strive towards creating an exciting, innovative, collaborative and welcoming culture where everyone’s input is valued. We believe that an open and diverse culture is the key to continuous improvement and personal development, providing everyone with the tools to reach their full potential. We are now looking for proactive individuals who can embrace our work culture and core values, whilst providing a key role to help our company achieve its long-term goals.The Opportunity – Sales Executive / Client Services Advisor:
Join a competitive and expanding sales team where your skills will be recognised and rewarded.Build strong and lasting rapport with our prestigious client base.Gain experience selling multiple products including Awards Entries, Print Media & Digital Media.Work with leading companies in the world of Architecture, Interior Design, Property Development & Real Estate Agents.You will be fully trained in order to develop your knowledge and understanding across our product range.Provide guidance and support for clients in compiling and supplying their Awards entries.Introduce existing clients to additional products and up-sell where appropriate.Support the Customer Services department in general.
Role Responsibilities – Sales Executive / Client Services Advisor:
You will be speaking to international prospects, introducing the International Property Awards, encouraging them to enter their projects and represent their region.You will be researching potential new prospects as well as following up on existing leads.Build up your pipeline with successful clients that can be approached for a wide range of other products, including Awards presentations, events, advertising in winner publications and our magazine International Property & Travel.You will build and manage your client base and have the chance to reapproach them for following yearly cycles of The International Property Awards.
Requirements – Sales Executive / Client Services Advisor:
A background in sales is preferable, however we also acknowledge and embrace candidates with an eagerness to learn and a desire to succeed.Target driven and self-motivated.Excellent Communication Skills are a must - good telephone manner and strong spoken and written English skills.Due to the international nature of the business, flexibility is required with working hours to accommodate different time zones.Additional languages are useful but not essential.....Read more...
Recruit4staff is proud to represent its client, a leading Manufacturing company, in its search for a Internal Sales Executive to work from in their, modern, leading facility based in Telford.For the successful Internal Sales Executive, our client is offering;
Competitive salary of between £25,000 - £30,000 depending on experienceWorking - 8:15am - 4:30pm with a 3:30pm finish on FridaysPermanent Position within a thriving Manufacturing businessHybrid working available after training periodPension schemeBirthday holidayInternal trainingCommission is available based on Sales/Invoicing up to a maximum of £10,000
The Role of the Internal Sales Executive;
Dealing with new and existing customer base, receiving, and evaluating enquiries, generating written or verbal quotations, order receipt, order entry, acknowledgement and works orders.Liaising with new and existing customers regarding product prices, availability and advise on full product range and services.Engaging with customers to converting quotations into sales.Proactively seeking out new customers to increasing sales.Management of key accounts and the administration responsibilities.To help constantly improve the companies customer service, quoting, order processing and conversion rates.
What our client is looking for in a Internal Sales Executive;
Demonstrate previous sales / internal sales experience - ESSENTIALPossess an excellent, confident telephone mannerConfident in dealing with existing / new customersFamiliarity with Microsoft Office Have a strong level of self motivationPossess a positive mindset & attitude
Key skills or similar Job titles: Sales Executive, Field Sales Executive, Business Development Manager, Internal Sales Executive, Sales Advisor, Sales Administrator, Sales and Customer Service Advisor.Commutable From; Telford, Hortonwood, Stafford Park, Halesfield, Bridgnorth, Wolverhampton, Newport, Market Drayton, ShrewsburyFor further information about this and other positions please apply now.This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Ltd which is operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
£60,000 – £70,000 + Hybrid Working + Excellent BenefitsA progressive and values-driven financial services provider is seeking a commercially-minded Finance Business Partner to join their high-performing team. This is a standout opportunity for an ambitious finance professional to take ownership of client portfolios, drive strategic insights, and help businesses scale with confidence.This varied and impactful role goes beyond reporting – you’ll be an advisor, a strategist and a driver of positive change. It’s perfect for someone who enjoys solving problems, thrives in a fast-paced environment, and is passionate about using technology and AI to streamline finance operations.Key Responsibilities
Lead the production of accurate, timely management accounts and board packs
Build strong client relationships and act as a trusted business advisor
Support automation and continuous process improvement initiatives
Ensure compliance across payroll and finance operations
Mentor and support junior colleagues, championing team development
What We’re Looking For
Proven experience in finance, with strong analytical and commercial acumen
Management experience (of any team size) with a collaborative leadership style
Excellent communication skills and client-facing confidence
A naturally curious mindset with a drive to learn and improve
Tech-savvy and enthusiastic about using AI to enhance processes
Experience in customer service or client support roles (advantageous)
Proactive, solution-focused, and adaptable in a dynamic environment
Confident working both independently and within a team
Keen to make a strategic impact and grow with an innovative company
As a proud B-Corp certified business, the company is committed to balancing profit with purpose. They prioritise employee wellbeing, environmental sustainability, and making a meaningful social impact. This is a chance to be part of an organisation where values and culture truly matter. If you’re ready to make your mark, apply now!....Read more...
Under the supervision of the Senior Visiting Services Advisor and in line with Wag’s procedures/processes your daily duties will cover;
Support volunteer recruitment; actively engaging with community groups to promote opportunities to become Wag befrienders. -Subject matter expert on all procedures and policies
Effectively guiding applicants through the volunteer recruitment process to ensure that they remain engaged with Wag and feel supported
Ensuring CRM records of hundreds of volunteers and placements are auditably maintained.
Managing and updating care & medical requests to visit and placement information, including data accuracy of placement locations etc.
Undertaking DBS check renewals
Harvesting and writing Wag stories of visiting
Digital filing of Wag assets
Engaging with current volunteers on Facebook/WhatsApp groups.
Working effectively as part of a small team delivering your part of the organisation’s success in accordance with our values
Ultimately developing to conducting online ‘Getting Started’ volunteer induction sessions. Priorities may change - we rely on the flexibility of everyone
Training:Business Administration Level 3 Qualification Completed fully within the workplace, the successful candidate will work closely with a training consultant to complete their apprenticeship training. This is a blended approach of both face-to-face and online (Within the workplace). Training Outcome:We are projecting growth in our volunteer befrienders – to 600 Visiting Wag Teams by March 2028. There is potential for this post to become a permanent role/growth and development into a Visiting Services Advisor (subject to funding / service need). Employer Description:Wag and Company is the only visiting dog charity befriending older people in their own homes as well as in care or medical establishments across the North East. With an hour or two most weeks, our professionally assessed volunteers and their special pet dogs (Visiting Wag Teams) provide elderly people, often in poor health, bereaved and isolated, with something to look forward to, some human company for a chat and a cuddle with that much missed furry friend... Our small staff team based in a donated office in Hexham are currently supporting over 400 Visiting Wag Teams.Working Hours :37.5 hours per week. Days and shifts tbc.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Under the supervision of the Senior Visiting Services Advisor and in line with Wag’s procedures/processes your daily duties will cover;
Support volunteer recruitment; actively engaging with community groups to promote opportunities to become Wag befrienders. -Subject matter expert on all procedures and policies
Effectively guiding applicants through the volunteer recruitment process to ensure that they remain engaged with Wag and feel supported
Ensuring CRM records of hundreds of volunteers and placements are auditably maintained.
Managing and updating care & medical requests to visit and placement information, including data accuracy of placement locations etc.
Undertaking DBS check renewals
Harvesting and writing Wag stories of visiting
Digital filing of Wag assets
Engaging with current volunteers on Facebook/WhatsApp groups.
Working effectively as part of a small team delivering your part of the organisation’s success in accordance with our values
Ultimately developing to conducting online ‘Getting Started’ volunteer induction sessions. Priorities may change - we rely on the flexibility of everyone
Training:Business Administration Level 3 Qualification
Completed fully within the workplace, the successful candidate will work closely with a training consultant to complete their apprenticeship training. This is a blended approach of both face-to-face and online (Within the workplace). Training Outcome:We are projecting growth in our volunteer befrienders – to 600 Visiting Wag Teams by March 2028. There is potential for this post to become a permanent role/growth and development into a Visiting Services Advisor (subject to funding / service need). Employer Description:Wag and Company is the only visiting dog charity befriending older people in their own homes as well as in care or medical establishments across the North East. With an hour or two most weeks, our professionally assessed volunteers and their special pet dogs (Visiting Wag Teams) provide elderly people, often in poor health, bereaved and isolated, with something to look forward to, some human company for a chat and a cuddle with that much missed furry friend... Our small staff team based in a donated office in Hexham are currently supporting over 400 Visiting Wag Teams.Working Hours :37.5 hours per week. Monday – Thursday 9.30am – 6pm & Friday 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
As a Customer Service Apprentice, you'll play a key role in supporting clients and ensuring smooth day-to-day operations.
Typical tasks include:
Answering calls and emails to assist customers and schedule services
Updating client records and managing booking confirmations
Supporting the team with enquiries, complaints, and general admin tasks
Attending internal training and completing daily study assignments as part of your apprenticeship
Helping improve customer experience through feedback and service tracking
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
Training will be provided by Ginger Nut Training
Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support where required
Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment
Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise
To support learning, we utilise online resources mapped to the apprenticeship and all learners are given access to LinkedIn Learning, and other bespoke channels designed to support their apprenticeship
Training Outcome:
Upon successful completion of the apprenticeship, the apprentice will be considered for a permanent role within the company
Career progression routes include Customer Service Advisor, Client Support Executive, or Office Administrator
High-performing individuals may also progress into team leadership or specialist service roles as the business grows
Employer Description:About Rosecrest Group Ltd
Rosecrest Group Ltd is a London-based, multi-service property firm providing expert support across surveying, trades, and customer service. We are regulated by RICS and pride ourselves on delivering high-quality, responsive services to residential and commercial clients.
Alongside our surveying division, we operate cleaning, decorating, maintenance, and adaption services-supporting housing providers, tenants, and private homeowners across Greater London.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Assisting with the upkeep of the salon.
Learning how to carry out a full range of hairdressing services including shampooing, colouring, assisting stylists, greeting and preparing clients and promoting services and products.
You will develop valuable practical experience by working in a salon environment being exposed to a high standard of professional hairdressing on a daily basis.
Some reception work will also be required including taking payments and making appointments.
Ensuring the salon is kept clean and hygienic at all times.
Making sure the needs of clients are met to ensure they have an enjoyable experience.
Training:
You will be working towards a Level 2 Hair Professional Apprenticeship Standard
You will receive on and off-the-job training and support from an assessor and an apprenticeship advisor
You will be required to attend Cornwall College Camborne on a weekly basis as part of the apprenticeship training
Training Outcome:There may be a possible permanent position for the right candidate.Employer Description:Calmante Hair, Health and Beauty offer a variety of Hair and Beauty treatments. They are a small and friendly team who offer a personal and professional service to their clients.Working Hours :Various shifts to be negotiated.
Tuesday - Saturday for the following opening hours:
Tuesday 10 am-4pm
Wednesday 9am-5pm
Thursday 10am-7pm
Friday 9.30am-6.30pm
Saturday 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Reliable,Honest....Read more...
Dutch Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Dutch speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonus • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• European passport or identity card • Native Dutch/Level C2 • The training will be given in English, you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Dutch Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Dutch speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonus • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• European passport or identity card • Native Dutch/Level C2 • The training will be given in English, you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Dutch Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Dutch speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonus • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• European passport or identity card • Native Dutch/Level C2 • The training will be given in English, you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Norwegian Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Norwegian speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Norwegian/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Norwegian Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Norwegian speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Norwegian/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Swedish Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Swedish speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Swedish/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Swedish Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Swedish speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Swedish/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Danish Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Danish speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:•Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Danish/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Danish Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Danish speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:•Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Danish/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Finnish Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Finnish speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:•Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Finnish/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
