Customer Experience Advisor Required – Cannock (WS11)Tudor Employment Agency is recruiting for Customer Experience Advisors to join our client’s team in Cannock.You will play a key role in delivering exceptional customer service, supporting sustainability goals, and advising customers on waste management, recycling and circular economy initiatives.✅ Your Main Duties as a Customer Experience Advisor:• Act as the first point of contact for all customer enquiries across phone, email & digital channels• Provide clear, professional and empathetic customer support• Educate customers on recycling, waste reduction and sustainability opportunities• Support customers with waste management obligations & environmental compliance• Promote services that increase recycling rates and reduce waste to landfill• Communicate Veolia’s environmental values, initiatives & innovations• Identify opportunities to improve customer environmental performance• Log queries, maintain accurate records & manage multiple tasks effectively• Represent the brand’s mission of protecting resources and supporting a circular economy The Ideal Candidate for the Customer Experience Advisor role:• A commitment to delivering an excellent customer experience• Excellent written & verbal communication skills• Strong interpersonal skills• Focused, self‑motivated and adaptable• Patient, empathetic and confident handling conflict• Able to multitask and manage workload effectively Hours: Monday to Friday, 8:30am–5:00pm Pay Rate: £12.21 per hourPlease note: This position is temporary until at least June Interested?Please contact our Commercial Team on 01922 725445 (ext 1004) or email your CV to commercial@tudoremployment.co.uk, quoting ref TEAVEOCEA/51✅ You can also register online here: https://tinyurl.com/ONLINECOMTEMP1For all our roles, visit: www.tudoremployment.co.uk#TeamTudor is waiting for your call! ....Read more...
A leading provider of industrial equipment is looking for a Sales Representative to drive contract renewals. If you have a strong sales background and thrive in a customer-focused environment, this role is for you
Responsibilities
Re-establish relationships with previous clients and proactively engage with competitor accounts to win new business.
Build strong relationships to understand customer needs, industry challenges, and position yourself as a trusted advisor.
Maintain and grow contract accounts by identifying evolving customer needs and expanding contract scope year over year.
Manage and divert incoming service calls to ensure prompt and professional responses.
Responsibilities
School qualification or office-based apprenticeship (additional business training preferred).
Four years in sales, preferably in industrial equipment, engineering, or B2B services.
Strong relationship-building, negotiation, and contract management skills.
....Read more...
Act as the first point of contact for customer enquiries (phone, email, and in person).
Support the processing of orders for construction labelling products, quotations, and delivery documentation.
Assist in resolving customer queries regarding product suitability, durability, compliance requirements, availability, and lead times.
Learn and apply knowledge of label products, printing specifications, and their applications in construction (e.g., safety signage, equipment labels, hazard warnings).
Maintain accurate records in company systems (CRM/ERP).
Liaise with production, warehouse, and logistics teams to ensure customer requirements are met.
Support the preparation of customer reports and updates.
Handle complaints professionally and escalate where necessary.
Promote a positive company image by providing excellent service and adhering to company values.
Training:Delivery to be completed on-site and 6 hours per week off the job training either at Barnsley College or your place of work.
Functional Skills in English and Maths (if not already achieved).
Mentoring and support from experienced colleagues.
Training Outcome:On successful completion of the apprenticeship, potential progression routes include:
Customer Service Advisor (Level 3)
Sales Support Administrator
Account Management
Employer Description:We are proud to be a leading label manufacturer across the UK, offering label printing services across various industries, addressing common challenges such as products arriving without proper identification, labels becoming unreadable or faded, and damage caused by exposure to heat.Working Hours :Standard working hours:
Monday - Thursday, 9.00am - 5.00pm.
Friday, 9.00pm - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
As a Customer Service Apprentice at Whitemoor Medical Centre, you’ll work as part of the front-of-house and administrative team, supporting patients and staff to ensure the smooth running of the surgery. You’ll develop strong communication and organisational skills while learning how a busy GP practice operates. Typical duties may include:
Welcoming patients at reception, checking them in for appointments, and providing a friendly and professional first point of contact.
Answering telephone and online enquiries, signposting patients to the right service, and handling requests with patience and care.
Booking, rescheduling, and managing appointments using NHS systems to ensure patient needs are met efficiently.
Processing prescription requests, liaising with clinicians and pharmacies, and ensuring accurate record-keeping.
Supporting clinical teams by preparing patient notes, updating records, and ensuring information is correctly logged in practice systems.
Assisting with administrative tasks, such as scanning and filing documents, handling incoming and outgoing correspondence, and supporting staff with day-to-day office tasks.
Contributing to team meetings and training, learning about confidentiality, safeguarding, and patient-centred care.
Training:Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.
The apprentice will spend 20% of their working hours in off the job activities and training.
On the job and off the job training will be delivered in the workplace.Training Outcome:On successful completion of the apprenticeship, you could progress into a permanent role such as Medical Receptionist, Patient Services Advisor, or Administrative Assistant. With further training and experience, there are opportunities to develop into roles such as Care Navigator, Team Leader, or other administration and management positions within the NHS.Employer Description:Whitemoor Medical Centre is a well-established GP practice based in Belper, Derbyshire, providing high-quality primary care services to the local community. Rated Good by the Care Quality Commission, the practice is part of the Belper Primary Care Network and supports thousands of patients with a wide range of healthcare needs. The centre is also a training practice, committed to developing staff and providing excellent opportunities for learning and career growth within the NHS.Working Hours :Working week: 30 hours. Monday to Friday, between 8.00am - 6:30pm. Shifts may include occasional evenings until 8.00pm and some Saturdays to support extended access services.Skills: Communication skills,IT skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Willingness to learn....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK National hourly rate £12.71 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:
Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, 7.00am - 10.00pmSkills: Team Working,Organisation Skills....Read more...
As an Apprentice in our team, you will have the opportunity to:
Assist and undertake tree surveys and assessments to meet the project requirements, this will include species identification and the recording of key dimensions including stem diameter, tree heights and crown dimensions
Survey information will be collected on GPS enabled tablets using industry specific software
Support the preparation of reports and recommendations for tree management and the integration of trees in development projects, working alongside other disciplines to collaborate and find solutions
Learn and support the production of arboricultural drawings including Tree Constraints Plans, Tree Retention and Removal Plans and Tree Protection Plans
Training Outcome:On completion of the apprenticeship you can pursue various career paths within the arboriculture sector. Some potential career options and progression opportunities:
Consultancy Roles: Progress into consultancy positions, where one can provide expert advice and services to clients and organizations
Local Authority Officer: Transition into roles within local authorities, focusing on tree management and conservation
Environmental Advisor: Advancement into roles that involve advising on environmental policies and regulations
Researcher: Opportunities to engage in research and development within the arboriculture field
Professional Registration: Gain professional registration as a Registered Environmental Technician (REnvTech) and further specialize in arboriculture
You could also consider pursuing higher-level qualifications such as a Level 5 or Level 6 qualification, which can lead to more specialized roles or academic positions.Employer Description:Tetra Tech operates in more than 50 offices throughout Europe with workforce of more than 5,000 technical experts who are collectively Leading with Science® to unlock sustainable development and solve complex challenges facing the UK’s built and natural environment. Working Hours :Monday to Friday
7.5 hours per day
Start and finish times typically are 9.00am- 5.30pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Physical fitness....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist apprenticeship standard, including Functional Skills if required. As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:
Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership
Employer Description:A Proud Part of Grainger Motor Group
Family run. Since day one.
EMG is part of Grainger Motor Group, one of the fastest growing family-owned dealer groups in the UK with 15 locations across the South and East Anglia. Founded by brothers Harry and Neal Grainger, who have over 40 years of experience between them and are committed to deliver an exceptional customer experience through our highly trained competent staff, who care about our customers for life!
At EMG Motor Group we’re your trusted source for reliable new and used vehicles, proudly representing BYD, Kia, Mazda, and MG. Staffed with incredible Ford, Hyundai, Mitsubishi, and Nissan aftersales specialists we’re not just here to get you on the road, we’re dedicated to keeping you there. We know just how life changing it can be to have a vehicle that meets your needs, that’s why EMG are proud partners of the Motability scheme with specialists on hand to assist with making the process as accessible as possible.Working Hours :Monday - Friday, full-time and may require the occasional weekend work where required. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Administrators will assist the Mortgage Advisors with their clients by:
Administering mortgages to offer stage
Selling Home Insurance
Keeping clients, solicitors and estate agents up to date with progress of applications
Establishing and maintaining relationships with Estate Agency introducers
Researching mortgage facilities and placing cases with lenders
Eventually, moving on to telephoning warm leads and making appointments
Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CeMAP1 – awarded by London Institute of Banking and Finance (LIBF)
Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors
Training Outcome:
Assuming sufficient progress is made, we will look to retain the candidate as a permanent employee, give them the chance to finish the industry CeMAP qualification and train as a Mortgage Advisor
Employer Description:Mortgage Required are independent mortgage and protection brokers offering professional, and friendly advice to customers. We are based in Maidenhead and we train young people to become advisers.
Our vision at Mortgage Required is to be a progressive mortgage broking firm delivering first class customer service. We want to be our customer's first choice for all their Mortgage and Protection needs. Mortgage Required is dedicated to being a great place to work; to being a strong, positive presence in the community and to save clients time and money.Working Hours :Monday - Thursday, 9.00am - 5.30pm and Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Team working,Initiative,Enthusiastic,Personable,Motivated....Read more...
Customer Success ManagerLocation: Remote in the USA (North America Travel Required)Salary: $70,000-$85,000 plus bonus Our client is a global FoodTech company focused on transforming the restaurant industry with innovative solutions that enhance food quality and operational efficiency. They are now seeking a Customer Success Manager to join their growing team.In this key role, you will launch and manage pilot trials with customers across North America, showcasing the financial and environmental benefits of the product. You will build strong relationships and ensure successful implementations.This role requires strategic thinking, hands-on execution, and excellent interpersonal skills. If you are passionate about customer success, experienced in project management, and open to frequent travel to deliver measurable impact for clients, we want to hear from you.Responsibilities:
Design, implement, and manage pilot trials with customers across North America, demonstrating the product’s value while tracking key success metrics and reporting insights to inform continuous improvement.Build and maintain strong, long-lasting relationships with key customer stakeholders, acting as a trusted advisor and ensuring successful adoption and loyalty.Develop and deliver training programs for customer staff, enabling them to effectively use and champion the product internally.Manage multiple complex projects and third-party vendors, coordinating installation, support services, and ensuring timely, high-quality delivery.Recruit, onboard, and lead a high-performing Customer Success team while representing the company at industry events, gathering feedback, and acting as a passionate product evangelist.
Qualifications:
Bachelor’s degree in Business, Marketing, Hospitality, Environmental Science, or a related field, with 5+ years in customer success, account, or project management, ideally in restaurants, hospitality, or commercial kitchens.Proven experience managing pilot programs, new product introductions, and multiple complex projects, with proficiency in project management tools and CRM software (e.g., Salesforce).Strong understanding of operational and environmental challenges in restaurant and commercial kitchen settings, with the ability to translate technical information clearly to diverse audiences.Exceptional communication, interpersonal, and relationship-building skills, with a track record of engaging senior-level executives and fostering trust.Highly organized, proactive, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment, with willingness to travel extensively across North America.
If you are keen to discuss the details further, please apply today or send your cv to Nas at COREcruitment dot comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Field Customer Success Manager – RestaurantsLocation: Remote in the USA (North America Travel Required)Salary: $70,000-$85,000 plus bonus Our client is a global FoodTech company focused on transforming the restaurant industry with innovative solutions that enhance food quality and operational efficiency. They are now seeking a Customer Success Manager to join their growing team.In this key role, you will launch and manage pilot trials with customers across North America, showcasing the financial and environmental benefits of the product. You will build strong relationships and ensure successful implementations.This role requires strategic thinking, hands-on execution, and excellent interpersonal skills. If you are passionate about customer success, experienced in project management, and open to frequent travel to deliver measurable impact for clients, we want to hear from you.Responsibilities:
Design, implement, and manage pilot trials with customers across North America, demonstrating the product’s value while tracking key success metrics and reporting insights to inform continuous improvement.Build and maintain strong, long-lasting relationships with key customer stakeholders, acting as a trusted advisor and ensuring successful adoption and loyalty.Develop and deliver training programs for customer staff, enabling them to effectively use and champion the product internally.Manage multiple complex projects and third-party vendors, coordinating installation, support services, and ensuring timely, high-quality delivery.Recruit, onboard, and lead a high-performing Customer Success team while representing the company at industry events, gathering feedback, and acting as a passionate product evangelist.
Qualifications:
Bachelor’s degree in Business, Marketing, Hospitality, Environmental Science, or a related field, with 5+ years in customer success, account, or project management, ideally in restaurants, hospitality, or commercial kitchens.Proven experience managing pilot programs, new product introductions, and multiple complex projects, with proficiency in project management tools and CRM software (e.g., Salesforce).Strong understanding of operational and environmental challenges in restaurant and commercial kitchen settings, with the ability to translate technical information clearly to diverse audiences.Exceptional communication, interpersonal, and relationship-building skills, with a track record of engaging senior-level executives and fostering trust.Highly organized, proactive, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment, with willingness to travel extensively across North America.
If you are keen to discuss the details further, please apply today or send your cv to Nas at COREcruitment dot comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Communicate effectively with internal/external customers/service users
Maintain and update databases in accordance with legislation and local policy requirement
Complete all training associated with the role within a timely fashion
Administer prompt and accurate billing for council tax and business rates
Assist in administration of discounts, exemptions and reliefs in line with current regulations
To discuss and manage debtors accounts depending on their circumstances
Provide exceptional level of customer service to our residents via all forms of communication
To ensure data is accurate and up to date in line with local policy and GDPR
To assist the Team Leader and Head of Service with annual billing preparation
To undertake general office duties and assist on projects as and when required
Ensuring that services are delivered in compliance with existing and new Health and Safety legislation and the Council’s Health and Safety Policy and ensuring that duties are pursued in a safe manner with due regard to the Health and Safety of yourself and others
To adhere to all relevant council policies and ensure they are properly complied with throughout the activities undertaken
To carry out any other duties which fall within the broad spirit, scope, levels and purpose of this job description
Training Outcome:
Council Tax Officer
Business Rates Officer
Benefits Officer
Benefits Assessor
Welfare Officer
Revenues and Benefits Officer
Benefit Advisor
Welfare Support Worker/Advisors
Employer Description:Tewkesbury Borough Council is described as a friendly, supportive, and community-focused workplace. Employees appreciate the flexible working options, family-friendly policies, and a positive team culture. The council offers modern offices in a historic setting, a comprehensive benefits package, and opportunities for professional development. Staff often highlight the welcoming environment, helpful colleagues, and the chance to make a real difference in the local community.
As an apprentice at Tewkesbury Borough Council, you’ll be part of a friendly and supportive team that serves the local community across a diverse and vibrant borough. This is an excellent opportunity to gain hands-on experience in local government while working towards a nationally recognized qualification.Working Hours :Monday to Friday
8.30am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Initiative....Read more...
OPTICAL ASSISTANT JOB STOCKPORT
Full Time Optical Assistant Independent Opticians, Stockport, Greater Manchester
A modern independent Opticians in Marple, Stockport is looking for a full time Optical Assistant to join its small, friendly team.
The practice has a strong reputation in the local community for thorough eye care, using the latest diagnostic technology including OCT, as well as offering contact lenses, myopia management for children and hearing care. Patients choose them for the time they take, the continuity of care and the personal service they receive.
The Practice
Fully private Independent, traditional Opticians with a modern, beautiful practice
Community based, with a loyal patient base and many long-standing families
Small, close-knit team of 3–4 people and very low staff turnover
Comprehensive clinical services, including advanced eye examinations with OCT and contact lens care
Myopia management for children and dedicated kids eye care
Hearing care available on-site
Wide choice of frames and sunglasses to suit all budgets, including brands such as Ted Baker, Stepper and Silhouette
Optical Assistant – Key Responsibilities
Meeting and greeting patients, creating a warm and welcoming first impression
Booking and managing appointments
Dispensing single vision, bifocal and varifocal lenses
Supporting patients with frame styling and selection
Taking accurate measurements and fitting frames
Adjustments, repairs and general aftercare
Helping with social media content and promoting the practice locally
Maintaining high standards of clinical support and customer service
Working Pattern & Salary
Full time, 4.5 days per week including Saturday morning
35 hours per week
Practice opening hours:
Tuesday to Friday 8.45am to 5.30pm
Saturday 8.45am to 1.00pm
Salary range £23,000 to £24,000 for 35 hours depending on experience
Monthy bonus scheme
Optical Assistant – Requirements
Previous experience working as an Optical Assistant / Optical Advisor / Dispensing Assistant in an Opticians is highly desirable
Confident dispensing skills and comfortable making frame and lens recommendations
Warm, personable and patient focused
A genuine team player who enjoys working in a small, supportive team
Calm, professional and confident when speaking with patients of all ages
Proud to deliver the level of care expected from a high quality independent practice
Keen to learn, develop and take on more responsibility over time
This would suit an Optical Assistant who enjoys working in a relaxed, personal setting where you can really get to know your patients.
How To Apply
To avoid missing out on this Optical Assistant job in Stockport, please send your CV to Rebecca Wood using the Apply link as soon as possible.Send us a message on Whatsapp!....Read more...
Digital Design Lead | Wealth Management Platform
12-Month Contract | Melbourne | Hybrid
An opportunity has opened for an experienced Digital Design Lead to step into a high-impact leadership role within a large-scale wealth management platform environment. This contract role will see you leading an established UX design team while shaping the next phase of design maturity across a complex, advisor-facing digital ecosystem.
This role is ideal for someone who thrives in design leadership, enjoys working closely with product and engineering teams, and brings deep experience designing B2B platforms within regulated financial services environments.
The Opportunity
As the Digital Design Lead, you’ll take ownership of the UX/UI vision across a market-leading digital platform used daily by financial advisers. You’ll lead a team of designers, set clear design direction, and embed strong design systems and ways of working across the product lifecycle.
While this role is strategic and people-focused, you’ll remain close enough to the work to provide guidance, review outputs, and ensure high-quality, consistent design outcomes. You’ll also play a key role in evolving design practices, including the rollout of a new design system and the responsible adoption of AI-enabled design and delivery tools.
What You’ll Be Doing
Design Leadership & Team Enablement
Lead, coach and develop a team of UX designers, building capability, confidence and consistency
Set clear expectations, provide design direction, and review work to ensure quality outcomes
Foster strong collaboration between design, product and engineering teams
Embed user-centred design thinking into day-to-day delivery
Design Systems & Governance
Lead the establishment and governance of a Material Design–based design system
Ensure design standards are embedded into in-house product development workflows
Drive consistency across complex digital experiences while balancing business and user needs
Educate stakeholders on design principles, standards and best practice
End-to-End Design Delivery
Own design outcomes from discovery through to implementation
Partner closely with in-house product managers and engineers to ensure designs are feasible and delivered as intended
Improve handover processes and reduce friction between design and development
Stakeholder Engagement & Influence
Act as a trusted design voice across the organisation
Influence senior stakeholders on UX and design decisions
Navigate competing priorities while maintaining momentum and quality
Support change management as new systems and ways of working are adopted
Customer & Advisor Experience
Champion customer-centred design for external, B2B users
Engage directly with financial advisers to understand real-world workflows and needs
Strengthen research and usability testing practices and translate insights into clear design direction
Future-Focused Design
Support the evolution of design and delivery through AI-enabled tools and workflows
Bring curiosity, ideas or hands-on exposure to AI-assisted design, research or development
What We’re Looking For
Proven experience leading and developing UX or digital design teams
Strong background designing B2B digital platforms, ideally advisor- or enterprise-facing
Experience working in-house alongside product managers and software engineers
Hands-on experience establishing, scaling and governing design systems
Strong understanding of end-to-end digital product delivery
Ability to influence without authority in complex, regulated environments
A collaborative, pragmatic leadership style with a contractor mindset
Industry experience in wealth management, financial advice, fintech or similar B2B domains is highly regarded.
Why This Role?
High-impact leadership role with real autonomy
Opportunity to shape design maturity, systems and ways of working
Exposure to major digital platform transformation initiatives
Strong partnership with experienced product and technology leaders
Direct engagement with real users in the financial advice community
If you're excited by this opportunity, please click APPLY to submit your application. For a confidential discussion, please reach out to Agnes at jbarker@parityconsulting.com.au.
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. At Parity, we believe in people, not just data. Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process.....Read more...
Recruitment – supporting the Head of HR and Recruiting Managers in the recruitment process, setting up interviews, ensuring all the correct documents are in place, advertising job vacancies and screening CV’s
On-boarding – manage the process for preparing offers of employment for successful candidates and carrying out pre-employment screening (eligibility to work in the UK, DBS checks, references etc). Carry out the HR induction process for new members of the team, supporting managers with their onboarding responsibilities and ensuring staff are set up and trained on MyHRToolkit/iHasco and any other relevant systems.
HR Policy – supporting with the maintenance of HR policies and procedures to ensure effective, fair and consistent management of employees throughout the Company. Assisting the HR manager in educating employees and managers about the HR policies and procedures. Ensure policies are legally compliant whilst maintaining a ‘light-touch’ approach so they are fit for purpose for each organisation
Employee Relations– Manage investigations, disciplinary and grievance matters, preparing invitations, taking minutes and drafting document packs, maintaining the strictest of confidence and standards and providing appropriate advice, guidance and support to managers on the processes and possible outcomes. Highlighting any risks
HR Processes – keeping the HR processes up to date on the MyHRToolkit and ensuring compliance with them. Identifying process improvements and making recommendations through the change management process. Supporting with the internal and external audits.
HR Support – communicating effectively with all people across the business, both written and verbally, ensuring tact and diplomacy are demonstrated. Keeping up to date with employment legislation and policy changes to advise accordingly
Employee Data – effectively managing the personal electronic files of all employees on MyHRToolkit, ensuring all employee data is accurate and up to date, including right to work checks and up-to-date emergency contact details; Producing regular KPI reports for Management and Board on matters such as sickness absence, turnover, L&D, Equality Monitoring
Payroll – Effectively and compliantly manage the monthly payroll submission – including collating the monthly variation reports, starters and leavers and sickness absence data to ensure staff are paid correctly - working in partnership with the payroll team to ensure maintain effective working relationships
Training:
Waltham Forest College - 707 Forest Road, Walthamstow, London, E17 4JB
1 day a week
On-site training
Training Outcome:HR Advisor/HR Support. Employer Description:Serving homeowners, landlords, local authorities and businesses across Waltham Forest and beyond, we offer a range of reliable, flexible and affordable property maintenance, gardening and specialist environmental services. All our Operatives are experts in their fields and required to have a satisfactory Disclosure of Baring Service (DBS) clearance assuring all our customers are in safe hands.
Our mission is simple: to make everyday property care easier, safer and more sustainable for everyone.
From quick repairs and seasonal garden work to complex renovations or pest control, we handle every task with professionalism, attention to detail and respect for your space.
We’re proud to be part of the local community, helping keep homes and shared spaces clean, green, and well maintained.Working Hours :Monday to Friday between 9am to 5pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
