An exciting opportunity has arisen for a Senior Debt Advisor to join a well-established not-for-profit organisation focused on delivering high-quality, community-based advice services in East London and beyond.
As a Senior Debt Advisor, you will be providing tailored debt and financial advice to individuals facing complex financial challenges, while also contributing to the development of the wider service offer.
This full-time role offers a salary of £35,875 for 37-hour work week and benefits.
You will be responsible for:
? Delivering specialist debt advice and complex casework in line with regulatory standards (FCA).
? Assessing individual client needs and making appropriate internal and external referrals.
? Supporting the preparation and submission of Debt Relief Order (DRO) applications.
? Providing advice across multiple channels, including in-person, telephone, email, and online platforms.
? Liaising with partner organisations and stakeholders to ensure coordinated support for clients.
? Recruiting, onboarding and supervising volunteers and staff within the advice team.
? Maintaining accurate records and data using client management systems.
What we are looking for:
? Previously worked as a Debt Advisor, Debt Adviser, Debt Caseworker, Money Adviser, IVA Advisor, Money Support Advisor, Customer Service Advisor or in a similar role.
? Experience providing debt advice and handling complex financial casework.
? Qualified DRO Intermediary or willingness to work towards this within six months.
? Educated to degree level or holds a relevant advice or advocacy qualification.
? Awareness of the voluntary sector, with a sound understanding of the strategic and policy frameworks that shape the delivery of advice services.
? Familiarity with challenges faced by communities affected by financial hardship and social exclusion.
What's on offer:
? Competitive salary.
? 28 days annual leave plus bank holidays, increasing to 33 days wi....Read more...
Service Advisor Salary: £30,000 Per Annum Hours: Monday to Friday, 08:00–17:30 (including rotating Saturday mornings) Working Hours: 45 hours per week Location: Brighouse
Company Overview: Our client, a globally recognised Commercial Main Dealer, is expanding their department at their Brighouse depot. They are seeking a skilled and motivated Service Advisor to join their team.
Key Responsibilities of our Advisor:
Accurately write repair orders for customer vehicles
Monitor progress of repairs and keep customers informed throughout the process
Promote and up-sell aftersales services and products
Manage schedules to ensure the workshop operates at full productivity
Maintain excellent customer satisfaction and communication
Requirements of our service advisor
Strong communication and customer service skills
Kerridge system experience is highly desirable
Positive attitude with a strong work ethic
Self-motivated and team-oriented
A technical or mechanical background is a significant advantage
Motor trade experience is essential
Benefits for our service advisor:
Competitive salary
Opportunity to work with a prestigious global brand
Supportive team environment and potential for career growth
If you're passionate about delivering top-quality service and are ready to take the next step in your automotive career, apply today to join a leading name in the commercial motor industry.
If you are interested in this advisor role, please apply now or contact Grace at E3 Recruitment....Read more...
Telematics Sales Advisor Vacancy:
Ref - 152925
- Salary: Negotiable dependant on experience
- Monday to Friday
- Company pension
- 20 days holiday plus bank holidays
- Christmas close down
- Permanent role
Our client, who are one the largest producer of trailer axles and suspension systems are currently looking for a Braking Systems Engineer to join their expanding team, the role will be based out of the Leicester area.
Key Telematics Sales Advisor Roles and Responsibilities:
- Engage with new and existing clients within the Transport sector selling their telematics products.
- Provide tailored recommendations and upsell business services.
- Build and maintain strong relationships with clients to ensure long-term satisfaction and retention.
- Achieve and exceed sales targets, contributing to the company's overall growth.
- Problem solve customer queries
Ideal Requirements as a Telematics Sales Advisor:
- Understanding of telematics is essential in this role
- Background within Telematics Sales would be an advantage
- Excellent communication and negotiation skills
If you want to hear more about the Telematics Sales Advisor role, please send us your CV by clicking apply now or by contacting Richard Haigh on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Telematics Sales Advisor Leicester
Commercial Vehicles, Truck and Trailer, Braking Systems, telematics
....Read more...
An exciting opportunity has arisen for a Senior Debt Advisor to join a well-established not-for-profit organisation focused on delivering high-quality, community-based advice services in East London and beyond.
As a Senior Debt Advisor, you will be providing tailored debt and financial advice to individuals facing complex financial challenges, while also contributing to the development of the wider service offer.
This full-time role offers a salary of £35,875 for 37-hour work week and benefits.
You will be responsible for:
* Delivering specialist debt advice and complex casework in line with regulatory standards (FCA).
* Assessing individual client needs and making appropriate internal and external referrals.
* Supporting the preparation and submission of Debt Relief Order (DRO) applications.
* Providing advice across multiple channels, including in-person, telephone, email, and online platforms.
* Liaising with partner organisations and stakeholders to ensure coordinated support for clients.
* Recruiting, onboarding and supervising volunteers and staff within the advice team.
* Maintaining accurate records and data using client management systems.
What we are looking for:
* Previously worked as a Debt Advisor, Debt Adviser, Debt Caseworker, Money Adviser, IVA Advisor, Money Support Advisor, Customer Service Advisor or in a similar role.
* Experience providing debt advice and handling complex financial casework.
* Qualified DRO Intermediary or willingness to work towards this within six months.
* Educated to degree level or holds a relevant advice or advocacy qualification.
* Awareness of the voluntary sector, with a sound understanding of the strategic and policy frameworks that shape the delivery of advice services.
* Familiarity with challenges faced by communities affected by financial hardship and social exclusion.
What's on offer:
* Competitive salary.
* 28 days annual leave plus bank holidays, increasing to 33 days with length of service
* Pension scheme with up to 4% employer matching contributions
* Access to discounted shopping and retail offers
* 1-2 work-from-home days available for administrative tasks, offered as part of wellbeing support (not contractually guaranteed)
This community-based role requires travel across London and is subject to Enhanced DBS and MoJ checks.
This is a fantastic opportunity for a Debt Advisor to join a purpose-led organisation and make a lasting difference through your expertise.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will act as the key liaison between customers and the workshop, ensuring smooth service operations and maintaining high customer satisfaction. This full-time role offers basic salary range of £29,000 - £32,000, OTE £35,000 and benefits.
You will be responsible for
? Act as primary contact for customers, managing bookings and providing workshop updates.
? Maximise workshop efficiency by scheduling jobs and upselling additional services.
? Process repair authorisations, warranty claims and accurate invoicing.
? Maintain vehicle service records and ensure parts are ordered promptly.
? Conduct pre- and post-service customer communications to ensure satisfaction.
? Keep reception area presentable and comply with all health & safety standards.
? Stay updated on manufacturer requirements and maintain professional standards.
What we are looking for:
? Previously worked as a Service Advisor or in a similar role.
? Ideally have experience working with HGV or light commercial vehicles.
? Basic technical knowledge of commercial vehicles.
? Strong customer service and communication skills.
? Ability to multitask in a fast-paced environment.
Shifts:
? Monday - Friday:5:30am - 2:30pm, 8:00am - 5:00pm, 10:00am - 7:00pm
? 1 in 3 Saturday mornings: 7:00am - midday
What's on offer:
? Competitive salary
? 30 days holiday including bank holidays
? Employer Statutory Pension Scheme
? Free Class IV MOT per year
? Mental Health First Aiders
? Referral bonus if you introduce your technician friends (£1500!)
? Paternity pay - Full 2 weeks pay
? Personal Accident Scheme
? Corporate uniform provided
? Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important In....Read more...
Key Accountability & Responsibilities
To work as part of a team delivering a first-class, professional customer service, ensuring that, where possible, customer enquiries, payments and complaints are resolved at the first point of contact
To greet customers in a friendly, professional and courteous manner
To work within established procedures for each service request, including logging, processing and progress chasing enquiries, adhering to service level agreements and quality standards to maximise customer satisfaction
To maintain electronic and written records of letters and forms received, information given, services requested and complaints made, to ensure accuracy of information and efficiency when dealing with customers
In conjunction with the Service Advisor/Senior Service Advisor, to encourage feedback on services provided and recognise the changing needs of the service, and make recommendations to the
Service Manager/Depot Manager for service improvement
To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception
To assist the Service Advisor/Senior Service Advisor in giving repair estimates and price quotations and offer repair suggestions
To obtain customer authorisation and order numbers
Training:Level 3 Business Administrator Apprenticeship.
This apprenticeship is delivered through work-based learning, which means that all training is done at the workplace, eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.Training Outcome:This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Ford and Slater has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed.Employer Description:The company was founded in 1928 and has a distinguished history as a franchised commercial vehicle dealer. Ford & Slater was acquired by Peter Strevens in 1991 and the Directors of Ford & Slater comprise Strevens family members and other senior managers. Certain key milestones in recent years include the following: •Over £10 million invested in new dealerships in the last ten years •Eleven dealerships across the East Midlands and East of England, over 525 employees •Seven ATFs across the group •Winner of the Motor Transport Apprenticeship of the Year Award in 2018 •Winner of the PACCAR Financial International Dealer of the Year in 2018 •Noden Truck Centre was acquired in January 2019 •Winner of Retail Sales of the Year in 2018 •Winner of DAF's International Dealer of the Year 2020 As a privately-owned company we take a long-term view. The Company owns the majority of its dealerships, profits have been re-invested since 1991 and security of employment is very important. Our Mission Statement is to exceed our customer’s expectations by offering high quality transport services in an ethical manner at competitive prices. We will achieve this by utilising the synergies within our dealership group, offering innovative solutions and a “one-stop shop” provided by highly motivated and skilled long-term employees, reinvesting profits to provide modern, safe premises. DAF Trucks is our only truck manufacturer relationship, consequently our interests are wholly aligned with DAF Trucks unlike other dealers with competing manufacturer relationships. DAF Trucks is a subsidiary of PACCAR Inc, the worldwide quality leader in the design and manufacture of premium light, medium and heavy-duty commercial vehicles.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Do you have a passion for all things automotive? Could you deliver a great standard of customer service? Then it’s time you considered a career with Ford and Slater. We are looking for passionate individuals with a love of all things that drive.
Key Accountability & Responsibilities
To work as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact
To greet customers in a friendly, professional and courteous manner
To work within established procedures for each service request including logging, processing and progress chasing enquiries, adhering to service level agreements and quality standards to maximise customer satisfaction
To maintain electronic and written records of letters and forms received, information given, services requested and complaints made, to ensure accuracy of information and efficiency when dealing with customers
In conjunction with Service Advisor/Senior Service Advisor, to encourage feedback on services provided and recognise the changing needs of the service, and make recommendations to the Service Manager/Depot Manager for service improvement
To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception
To assist the Service Advisor/Senior Service Advisor to give repair estimates and price quotations and offer repair suggestions
To obtain customer authorisation and order numbers
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college
The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly
Training Outcome:
This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Ford and Slater has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed
Employer Description:The company was founded in 1928 and has a distinguished history as a franchised commercial vehicle dealer. Ford & Slater was acquired by Peter Strevens in 1991 and the Directors of Ford & Slater comprise Strevens family members and other senior managers. Certain key milestones in recent years include the following: •Over £10 million invested in new dealerships in the last ten years •Eleven dealerships across the East Midlands and East of England, over 525 employees •Seven ATFs across the group •Winner of the Motor Transport Apprenticeship of the Year Award in 2018 •Winner of the PACCAR Financial International Dealer of the Year in 2018 •Noden Truck Centre was acquired in January 2019 •Winner of Retail Sales of the Year in 2018 •Winner of DAF's International Dealer of the Year 2020 As a privately-owned company we take a long-term view. The Company owns the majority of its dealerships, profits have been re-invested since 1991 and security of employment is very important. Our Mission Statement is to exceed our customer’s expectations by offering high quality transport services in an ethical manner at competitive prices. We will achieve this by utilising the synergies within our dealership group, offering innovative solutions and a “one-stop shop” provided by highly motivated and skilled long-term employees, reinvesting profits to provide modern, safe premises. DAF Trucks is our only truck manufacturer relationship, consequently our interests are wholly aligned with DAF Trucks unlike other dealers with competing manufacturer relationships. DAF Trucks is a subsidiary of PACCAR Inc, the worldwide quality leader in the design and manufacture of premium light, medium and heavy-duty commercial vehicles.Working Hours :Days and shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
As an apprentice at Hettle Andrews, you will spend your first few weeks being introduced to our different departments, understanding our CRM system and gaining an understanding of how we operate. You will gain experience across all areas of our business, including Client Service, Claims, Risk Services, DUA and Finance.
You will then join the Client Service Team, where you will receive full training on our CRM system and start to shadow a “Client Advisor”. Your main responsibilities will involve :-
Provide support to the Client Service Team
Drafting documents ready for review by Client Advisors
Processing Mid-Term Adjustments
Support to Client Advisor during renewal process
Work on maintaining client records up to date on our CRM system
Answering incoming calls and directing to the appropriate team
Building relationships with clients and insurers
Attend Client/Insurer meetings to gain experience
Provide support to Claims Team, DUA and Risk Services teams as required
Training:Your apprenticeship will be delivered online and accessed from your employers site address.Training Outcome:There will be the opportunity to progress into a full-time role in either the Client Advisor / Claims / Broking / Risk Services department. This will include the continuation of CII qualifications and ongoing professional development. Employer Description:AssuredPartners is a top 10 global insurance broker, with a strong and growing presence across the UK. We specialise in delivering bespoke insurance and risk management solutions to businesses of all sizes. Our people-first culture, entrepreneurial spirit, and commitment to professional development make us a standout employer in the insurance sector. We’re passionately professional in everything we do, but what sets us apart from other insurance brokers is our desire to learn, to grow and to deliver the best service we can.
The first step for us is to build a relationship with our clients so we can develop a true understanding of their business and the sector they operate in, and so gain insight into their individual needs.Working Hours :Monday – Friday 9am-5pm (flexible working available)
1 hour lunch.
3 days (Tues,Weds/Thurs) in office / 2 days (Mon,Fri) at home.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Number skills....Read more...
An exciting opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will act as the key liaison between customers and the workshop, ensuring smooth service operations and maintaining high customer satisfaction. This full-time role offers basic salary range of £29,000 - £32,000, OTE £35,000 and benefits.
You will be responsible for
* Act as primary contact for customers, managing bookings and providing workshop updates.
* Maximise workshop efficiency by scheduling jobs and upselling additional services.
* Process repair authorisations, warranty claims and accurate invoicing.
* Maintain vehicle service records and ensure parts are ordered promptly.
* Conduct pre- and post-service customer communications to ensure satisfaction.
* Keep reception area presentable and comply with all health & safety standards.
* Stay updated on manufacturer requirements and maintain professional standards.
What we are looking for:
* Previously worked as a Service Advisor or in a similar role.
* Ideally have experience working with HGV or light commercial vehicles.
* Basic technical knowledge of commercial vehicles.
* Strong customer service and communication skills.
* Ability to multitask in a fast-paced environment.
Shifts:
* Monday - Friday:5:30am - 2:30pm, 8:00am - 5:00pm, 10:00am - 7:00pm
* 1 in 3 Saturday mornings: 7:00am - midday
What's on offer:
* Competitive salary
* 30 days holiday including bank holidays
* Employer Statutory Pension Scheme
* Free Class IV MOT per year
* Mental Health First Aiders
* Referral bonus if you introduce your technician friends (£1500!)
* Paternity pay - Full 2 weeks pay
* Personal Accident Scheme
* Corporate uniform provided
* Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
The Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core.
Elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Duties will include:
Working with customers to meet their requirements and giving advice on additional parts and services
Matching orders against stock items and sourcing parts, while offering competitive prices
Working as a team and independently to reach set goals and KPIs
Delivering fantastic customer service while remaining efficient and focused on your tasks
Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
Managing goods in and out
Working with suppliers, placing orders or returns and processing paperwork accurately
Working to a high-level of customer service at all times and remain courteous and police to customers
Training:Level 2 Customer Service Practitioner Apprenticeship Standard:
Candidates will work towards achieving Level 2 Customer Service Practitioner Apprenticeship Standard
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Standard Training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Regular in dealer review and assessment visits
Functional skills if needed
Training Outcome:
Possible permanent position on the completion of the apprenticeship
On completion of the apprenticeship the average salary of a parts advisor is anywhere between 22k-28k
Employer Description:Quickco has a long and successful history being one of the UK’s largest multi-franchise Genuine parts distributors. Our sites are stockists of Ford, Vauxhall, Citroen, Peugeot, & more. As part of Pendragon PLC, OE manufacturers form the cornerstone of our parts strategy and product range.Working Hours :Monday - Friday, 8.00am - 5.00pm with a 30-minute lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Recruit4staff is proud to represent its client, a leading Manufacturing company, in its search for a Internal Sales Executive to work from in their, modern, leading facility based in Telford.For the successful Internal Sales Executive, our client is offering;
Competitive salary of between £25,000 - £30,000 depending on experienceWorking - 8:15am - 4:30pm with a 3:30pm finish on FridaysPermanent Position within a thriving Manufacturing businessHybrid working available after training periodPension schemeBirthday holidayInternal trainingCommission is available based on Sales/Invoicing up to a maximum of £10,000
The Role of the Internal Sales Executive;
Dealing with new and existing customer base, receiving, and evaluating enquiries, generating written or verbal quotations, order receipt, order entry, acknowledgement and works orders.Liaising with new and existing customers regarding product prices, availability and advise on full product range and services.Engaging with customers to converting quotations into sales.Proactively seeking out new customers to increasing sales.Management of key accounts and the administration responsibilities.To help constantly improve the companies customer service, quoting, order processing and conversion rates.
What our client is looking for in a Internal Sales Executive;
Demonstrate previous sales / internal sales experience - ESSENTIALPossess an excellent, confident telephone mannerConfident in dealing with existing / new customersFamiliarity with Microsoft Office Have a strong level of self motivationPossess a positive mindset & attitude
Key skills or similar Job titles: Sales Executive, Field Sales Executive, Business Development Manager, Internal Sales Executive, Sales Advisor, Sales Administrator, Sales and Customer Service Advisor.Commutable From; Telford, Hortonwood, Stafford Park, Halesfield, Bridgnorth, Wolverhampton, Newport, Market Drayton, ShrewsburyFor further information about this and other positions please apply now.This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Ltd which is operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
£60,000 – £70,000 + Hybrid Working + Excellent BenefitsA progressive and values-driven financial services provider is seeking a commercially-minded Finance Business Partner to join their high-performing team. This is a standout opportunity for an ambitious finance professional to take ownership of client portfolios, drive strategic insights, and help businesses scale with confidence.This varied and impactful role goes beyond reporting – you’ll be an advisor, a strategist and a driver of positive change. It’s perfect for someone who enjoys solving problems, thrives in a fast-paced environment, and is passionate about using technology and AI to streamline finance operations.Key Responsibilities
Lead the production of accurate, timely management accounts and board packs
Build strong client relationships and act as a trusted business advisor
Support automation and continuous process improvement initiatives
Ensure compliance across payroll and finance operations
Mentor and support junior colleagues, championing team development
What We’re Looking For
Proven experience in finance, with strong analytical and commercial acumen
Management experience (of any team size) with a collaborative leadership style
Excellent communication skills and client-facing confidence
A naturally curious mindset with a drive to learn and improve
Tech-savvy and enthusiastic about using AI to enhance processes
Experience in customer service or client support roles (advantageous)
Proactive, solution-focused, and adaptable in a dynamic environment
Confident working both independently and within a team
Keen to make a strategic impact and grow with an innovative company
As a proud B-Corp certified business, the company is committed to balancing profit with purpose. They prioritise employee wellbeing, environmental sustainability, and making a meaningful social impact. This is a chance to be part of an organisation where values and culture truly matter. If you’re ready to make your mark, apply now!....Read more...
As a Customer Service Apprentice, you'll play a key role in supporting clients and ensuring smooth day-to-day operations.
Typical tasks include:
Answering calls and emails to assist customers and schedule services
Updating client records and managing booking confirmations
Supporting the team with enquiries, complaints, and general admin tasks
Attending internal training and completing daily study assignments as part of your apprenticeship
Helping improve customer experience through feedback and service tracking
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
Training will be provided by Ginger Nut Training
Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support where required
Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment
Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise
To support learning, we utilise online resources mapped to the apprenticeship and all learners are given access to LinkedIn Learning, and other bespoke channels designed to support their apprenticeship
Training Outcome:
Upon successful completion of the apprenticeship, the apprentice will be considered for a permanent role within the company
Career progression routes include Customer Service Advisor, Client Support Executive, or Office Administrator
High-performing individuals may also progress into team leadership or specialist service roles as the business grows
Employer Description:About Rosecrest Group Ltd
Rosecrest Group Ltd is a London-based, multi-service property firm providing expert support across surveying, trades, and customer service. We are regulated by RICS and pride ourselves on delivering high-quality, responsive services to residential and commercial clients.
Alongside our surveying division, we operate cleaning, decorating, maintenance, and adaption services-supporting housing providers, tenants, and private homeowners across Greater London.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
An opportunity has arisen for a Self-Employed Mortgage Adviser to join a highly regarded financial services organisation known for its client-centric approach and supportive environment. Our client provides expert advice across a range of mortgage products, offering tailored solutions to a broad and loyal client base.
As a Mortgage Adviser, you will be advising clients on suitable mortgage solutions, managing the process from enquiry through to completion. This self employed role offers hybrid working and benefits.
You will be responsible for:
? Evaluating clients' financial circumstances to identify suitable mortgage options
? Delivering tailored mortgage advice based on current products, rates, and lending criteria
? Supporting clients with the completion of mortgage applications and required documentation
? Keeping abreast of regulatory updates and market developments
? Building trusted relationships with clients, lenders, and industry contacts
? Handling client queries in a timely and professional manner
What we are looking for:
? Previously worked for 1 year as a Mortgage Advisor, Mortgage Adviser, Mortgage Broker, Mortgage Consultant, Mortgage Specialist or in a similar role.
? Possess experience in financial services or a related field (preferable)
? CeMAP qualification
? Strong understanding of mortgage products and the application process
? A track record of delivering excellent customer service
What's on offer:
? Leads provided
? No monthly fees
? Access to social media support
? Administrative support to reduce non-advisory workload
? Work with high-net-worth and sports industry clients
? First-year OTE: £50,000 - £60,000
? Second-year OTE: £75,000+
This is a fantastic opportunity for a Mortgage Adviser to take control of your career and earnings in a supportive, flexible environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this ....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service.
The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering enquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
The programme typically lasts for 14 months, and you’ll achieve a nationally recognised qualification
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Startin is a family-owned Motor business, trading since 1840 and always within or around Worcestershire. We have an enviable reputation for customer care and our business grows on its recommendation from our customers. We would be delighted to have you as a Startin Vauxhall Customer.
Here at Startin Vauxhall Redditch, you can browse through the entire Vauxhall Range. Staff are on hand to find you the perfect Vauxhall. We provide expertise to customers in Redditch, Worcestershire and the surrounding areas in the Midlands – including Bromsgrove, Alcester, Alvechurch, Bidford-on-Avon, Cotteridge, Feckenham and Selly Oak.
We can look after your car needs, be it an outright purchase or finance sale, a fleet or business requirement or Motability sales & information. We have a forecourt brimming with Approved Used Vauxhalls too. Not forgetting the great aftersales backup with a fully equipped service department, spares/accessories and Vauxhall apparel.
Call us today on 01527 918032 to speak to a member of our team and your Vauxhall dealer in Redditch.Working Hours :Monday - Friday, between 8.30am - 5.30pm. However, each of our dealers will have different requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
👩⚕️ About the RoleAs a Pharmacy Services Assistant Apprentice, you will:
Support the dispensing and supply of medicines
Offer excellent customer service and health advice
Work alongside experienced pharmacists and healthcare professionals
Maintain stock and ensure pharmacy hygiene standards
Learn about over-the-counter medications and pharmacy procedures
🛠 Full training will be provided – no prior experience is required!Training:Apprentices attend live virtual classes and interactive workshops via video conferencing platforms, led by experienced pharmacy assessor.
Learning is aligned with your daily tasks in the pharmacy. You’ll apply new knowledge directly in your role, with support from both your employer and tutor.
Your tutor will conduct monthly check-ins with you and your line manager to ensure you're on track and developing the required skills and behaviours.
You’ll complete short assignments and build a portfolio of evidence to demonstrate your knowledge, skills, and behaviours throughout the apprenticeship.Training Outcome:1. Full-Time EmploymentMany apprentices are offered permanent roles upon completing their apprenticeship. Possible job titles include:
Pharmacy AssistantDispensary AssistantCounter Assistant (OTC)2. Level 3 Pharmacy Technician ApprenticeshipProgression to the Level 3 Pharmacy Technician (Integrated) Apprenticeship is a natural next step. This leads to:
Registration with the General Pharmaceutical Council (GPhC) as a Registered Pharmacy TechnicianGreater responsibility in clinical services, dispensing, and managing medicines3. Specialist Roles in Healthcare or RetailDepending on your interests, you could move into:
Medicines Counter ServicesHealth & Wellbeing Advisor rolesNHS or hospital pharmacy support roles4. Further Education & TrainingYou may choose to study further qualifications such as:
NVQs or diplomas in health and social careCustomer service or team leadership qualificationsClinical training to specialise in areas such as vaccinations or diabetes care supportEmployer Description:Wrens Nest Pharmacy is at the heart of the Dudley community, committed to providing friendly, efficient, and high-quality pharmaceutical care. We pride ourselves on excellent service, expert knowledge, and supporting our local residents with their health needs.Working Hours :Monday to Friday: 9:00 AM – 6:00 PM.
Saturday: 9:00 AM – 1:00 PM.
Sunday: Closed
Apprenticeship working hours will typically fall within these times.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
£24,500 + Hybrid Working + Great BenefitsIn order to ensure a consistent, gold standard service is delivered to each of our client’s highly valued clients, a customer focussed individual with a naturally polite and professional disposition is required to join an industry leading provider of radiation protection services who, for 30 years, have worked proudly at the forefront of Medical Physics.IRS are the largest single provider of radiation protection and associated services to users of ionising and non-ionising radiations. Working closely with the NHS and private hospital sectors, their customer base also includes veterinary and dental practitioners, small individual and large group practices, as well as security, industrial and education sector organisations.Based at our client’s Liverpool HQ and reporting to the Operations Manager, the successful candidate will provide a wide-ranging, customer centric support and advisory service which will include elements of marketing, quotations, administration, credit control and, of course, customer service. As such, applications are encouraged from job seekers that enjoy being part of a fast-paced working environment in which no two days are the same. At the heart of it all is a consistent drive towards delivering customer satisfaction with every client interaction.All necessary training will be provided to the candidate that can demonstrate a warm, engaging personality with the ability to deliver a fully rounded operational advisory service. Key Responsibilities
Maintain accurate and up-to-date customer records at all times
Distribute marketing material for appropriate services
Respond to queries regarding appropriate services from prospective customers
Provide quotations for appropriate services to prospective new customers
Regularly update customer contract schedules with Dosimetry information
File all customer contract details appropriately
Answer phone call queries received and provide first-line customer service support for Dosimetry and RPA queries
Record all queries received, either by telephone or email, on the CE Database
Liaise with suppliers over delivery, administration and reporting of dosimeters where required
Assist in the establishment and implementation of business unit appropriate services/procedures
Assist with any appropriate invoicing queries and respond to customers in a timely manner.
Contact all customers who do not pay within the agreed contractual time frames to request prompt payment
Send appropriate correspondence to non-paying customers
Contribute to the Company R&D programme, where required
Assist with training new staff within the team
Skills & Experience
Previous experience in a customer focussed role
Proficiency in Microsoft Office applications including Word and Excel.
Able to demonstrate the ability to work as part of a team
Good interpersonal skills
Good problem-solving skills
Able to pivot quickly in response to changing priorities
Knowledge of warehouse operations – desirable
An understanding of scientific terminology - desirable
This is a wonderful opportunity for an ambitious Operations Advisor looking to further their career with a growing, highly renowned organisation in an exciting role offering an array of training and professional development opportunities designed to develop your career quickly as possible.In return for your support, an attractive salary and benefits package is on offer including hybrid remote working options, use of a company vehicle, pension scheme, 25 days annual leave + bank holidays, employee assistance programme, sick pay and on-site parking. Apply now!....Read more...
Dutch Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Dutch speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonus • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• European passport or identity card • Native Dutch/Level C2 • The training will be given in English, you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Dutch Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Dutch speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonus • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• European passport or identity card • Native Dutch/Level C2 • The training will be given in English, you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Dutch Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Dutch speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonus • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• European passport or identity card • Native Dutch/Level C2 • The training will be given in English, you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Norwegian Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Norwegian speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Norwegian/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Norwegian Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Norwegian speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Norwegian/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Swedish Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Swedish speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Swedish/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Swedish Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Swedish speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Swedish/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Danish Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Danish speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:•Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Danish/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
