Senior Service Advisor Team Leader Opportunity (Automotive)
We are looking for a motivated Service Reception Team Leader to support and develop a team within a high-performing automotive Aftersales department in Maidstone.
ð LOCATION Maidstone, Kent
ð¼ JOB TYPE Full-Time | Permanent
ð° SALARY & BENEFITS
- £35,000 basic + OTE £40,000£45,000
- Departmental bonus scheme
- Customer satisfaction (CSI) bonus
- Upsell / performance bonus
- Saturdays paid in addition to basic salary
- Clear progression to Service Manager
- Supportive and professional working environment
ð ABOUT THE ROLE
This is a fantastic opportunity to join a main dealership Aftersales department in Maidstone as a Senior Service Advisor / Team Leader.
You will support the daily running of the Service Reception, leading a small team of Service Advisors while ensuring exceptional customer service, efficient workshop loading, and strong commercial performance.
This role is ideal for someone looking to step into leadership and build a long-term career within automotive management.
ð§ KEY RESPONSIBILITIES
- Support and lead a team of Service Advisors
- Oversee day-to-day Service Reception operations
- Deliver outstanding customer service and maintain high CSI scores
- Manage bookings, job allocation, and workshop coordination
- Drive upselling of additional work and services
- Handle customer queries and escalations professionally
- Monitor performance and support team development
- Work closely with Aftersales and senior management
ð¤ ABOUT YOU
- Experience as a Service Advisor or Senior Service Advisor within a main dealership
- Previous team leadership, mentoring, or supervisory experience (preferred)
- Strong customer service and communication skills
- Commercial awareness with upselling experience
- Organised and able to work in a fast-paced environment
- Ambitious and motivated to progress into a Service Manager role
â° WORKING HOURS
- Monday to Friday: 08:00 18:00
- 1 in 2 Saturdays (1 in 3 negotiable): 08:00 13:00
If youre an experienced Senior Service Advisor looking to take the next step into a leadership role, apply today to be considered for this opportunity in Maidstone.....Read more...
TECHNICAL CUSTOMER SERVICE ADVISORNORTH FAMBRIDGE, CHELMSFORDCIRCA £35,000 + COMPANY BONUS THE OPPORTUNITY:
Do you have an electrical background and enjoy helping customers understand products and solve technical problems?
Get Recruited is recruiting on behalf of an established engineering business for a Technical Customer Service Advisor to join its small, friendly team. You’ll use your electrical knowledge to answer technical enquiries, support customers and keep their orders moving.
This opportunity would suit a Technical Support Advisor or Customer Service Executive with an electrical background who enjoys answering product questions and helping customers. You’ll join long-serving colleagues in a business that values health, family and work, with regular team dinners and your birthday off.
THE TECHNICAL CUSTOMER SERVICE ADVISOR ROLE:
You’ll combine the product knowledge of a Technical Support Advisor with the customer care and order administration skills of a Customer Service Executive.
Handle customer enquiries by telephone and email, asking relevant questions to understand their requirements and provide clear, accurate advice.
Explain electrical product functions and specifications, helping customers understand technical information and how components operate.
Read technical datasheets, electrical schematics and connection diagrams to answer questions about relays, control circuits and associated components.
Investigate product performance and fault enquiries, gathering information about the application, connections and symptoms to establish the next steps.
Liaise with technical colleagues and the overseas manufacturing team to resolve complex questions, keeping customers informed throughout.
Manage enquiries through the shared inbox, maintaining clear records and following outstanding queries through to resolution.
Process customer orders accurately, checking product references, quantities and requirements before entering them into the order management system.
Answer questions about availability, order progress and deliveries, coordinating with colleagues to resolve issues.
Assist with picking and packing orders when required, contributing to the practical running of a small team.
Adapt to new systems as the business introduces more automated ordering and customer administration processes.
THE PERSON:
Experience as a Technical Support Advisor, Customer Service Executive or in a similar position supporting customers with electrical or electronic products.
Alternatively, an electrical engineering background with experience explaining technical information to customers.
A sound understanding of electrical components and how they function within a circuit.
Confident reading electrical diagrams and technical datasheets, including supply voltages, relay contacts and connection arrangements.
Clear communication skills, patience and a methodical approach to investigating customer problems.
Strong attention to detail when processing orders, recording information and following up enquiries.
As a Technical Customer Service Advisor, you’ll be comfortable balancing technical enquiries, order processing and practical tasks within a small team.
A relevant technical qualification is desirable, ideally in electrical or electronic engineering.
Experience with relays, control panels or industrial automation products would be advantageous.
A Technical Support Advisor will bring experience investigating product questions; a Customer Service Executive will need the electrical knowledge to handle those conversations confidently.TO APPLY:
If you’re a Technical Support Advisor or Customer Service Executive with an electrical background, or an electrical engineering professional with customer support experience, we’d like to hear from you.
Please send your CV for the Technical Customer Service Advisor role via the advert for immediate consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
TECHNICAL SUPPORT COORDINATORNORTH FAMBRIDGE, CHELMSFORDCOMPETITIVE SALARY + COMPANY BONUS THE OPPORTUNITY:
Do you have an electrical background and enjoy helping customers understand products and solve technical problems?
Get Recruited is recruiting on behalf of an established engineering business for a Technical Customer Service Advisor to join its small, friendly team. You’ll use your electrical knowledge to answer technical enquiries, support customers and keep their orders moving.
This opportunity would suit a Technical Support Advisor or Customer Service Executive with an electrical background who enjoys answering product questions and helping customers. You’ll join long-serving colleagues in a business that values health, family and work, with regular team dinners and your birthday off.
THE TECHNICAL SUPPORT COORDINATOR ROLE:
You’ll combine the product knowledge of a Technical Support Advisor with the customer care and order administration skills of a Customer Service Executive.
Handle customer enquiries by telephone and email, asking relevant questions to understand their requirements and provide clear, accurate advice.
Explain electrical product functions and specifications, helping customers understand technical information and how components operate.
Read technical datasheets, electrical schematics and connection diagrams to answer questions about relays, control circuits and associated components.
Investigate product performance and fault enquiries, gathering information about the application, connections and symptoms to establish the next steps.
Liaise with technical colleagues and the overseas manufacturing team to resolve complex questions, keeping customers informed throughout.
Manage enquiries through the shared inbox, maintaining clear records and following outstanding queries through to resolution.
Process customer orders accurately, checking product references, quantities and requirements before entering them into the order management system.
Answer questions about availability, order progress and deliveries, coordinating with colleagues to resolve issues.
Assist with picking and packing orders when required, contributing to the practical running of a small team.
Adapt to new systems as the business introduces more automated ordering and customer administration processes.
THE PERSON:
Experience as a Technical Support Advisor, Customer Service Executive or in a similar position supporting customers with electrical or electronic products.
Alternatively, an electrical engineering background with experience explaining technical information to customers.
A sound understanding of electrical components and how they function within a circuit.
Confident reading electrical diagrams and technical datasheets, including supply voltages, relay contacts and connection arrangements.
Clear communication skills, patience and a methodical approach to investigating customer problems.
Strong attention to detail when processing orders, recording information and following up enquiries.
As a Technical Customer Service Advisor, you’ll be comfortable balancing technical enquiries, order processing and practical tasks within a small team.
A relevant technical qualification is desirable, ideally in electrical or electronic engineering.
Experience with relays, control panels or industrial automation products would be advantageous.
A Technical Support Advisor will bring experience investigating product questions; a Customer Service Executive will need the electrical knowledge to handle those conversations confidently.TO APPLY:
If you’re a Technical Support Advisor or Customer Service Executive with an electrical background, or an electrical engineering professional with customer support experience, we’d like to hear from you.
Please send your CV for the Technical Customer Service Advisor role via the advert for immediate consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Optical Customer Service Advisor – Caerphilly
Salary: Up to £25,565 per year plus quarterly bonusHours: Full Time, 37.5 hours per week, Monday to Friday, 9am–5pm
Zest Optical are working with an established optical laboratory in Caerphilly to recruit a full time Optical Customer Service Advisor.
This is an excellent opportunity for an experienced Optical Assistant looking to take their career in a different direction, using their optical knowledge in an office-based customer service role.
You will support optical practices with product enquiries and orders, building relationships with customers and working closely with the laboratory team. With no weekend working and the potential for hybrid working after probation, the role offers an appealing change from practice-based hours.
Optical Customer Service Advisor – Role
Act as a key point of contact for optical practices by telephone and email
Use your optical knowledge to provide advice on products and services
Process customer orders accurately and keep records up to date
Monitor orders and keep customers informed of progress
Work closely with production, logistics and dispatch teams to resolve queries and minimise delays
Handle customer concerns professionally, taking ownership of enquiries through to resolution
Keep your product knowledge up to date through ongoing training
Full time, permanent position
Monday to Friday, 9am–5pm, with no weekends
Potential for hybrid working following probation
Optical Customer Service Advisor – Requirements
Previous experience working within an optical practice is essential
Good understanding of optical products and the day-to-day needs of a practice
A friendly, professional telephone manner and clear written communication
Enjoy helping customers and finding practical solutions to queries
Accurate administration skills and strong attention to detail
Confident using computer systems and Microsoft Office
Able to prioritise your workload and remain calm during busy periods
A reliable team player with a strong work ethic
GCSE Maths and English at grade C or equivalent
Optical Customer Service Advisor – Salary and Benefits
Up to £13.11 per hour, equivalent to approximately £25,565 per year
Quarterly bonus equivalent to 6% annually
Total annual earnings of approximately £27,098 with the full bonus
33 days’ annual leave including bank holidays
Monday to Friday working with no weekends
Potential for hybrid working after probation
Ongoing training and development
Ready to use your optical experience in a role with no weekends?
Click Apply to send your CV, or contact Rebecca Wood at Zest Optical for a confidential chat about the opportunity.
Send us a message on Whatsapp!....Read more...
CUSTOMER SERVICE ADVISOR – NEWCASTLE UNDER LYME - £26,500 - £30,000 PLUS COMMISSIONAre you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences while driving sales? Join our clients’ vibrant team as a Customer Service and Sales Agent, where your fun and motivated spirit will help push the boundaries of customer service and sales excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue.COMPANY BACKGROUNDOur client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow month on month and gain a reputation for offering a competitive service and second to none customer service. This is a small business and every single employee is a member of the family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Deliver Exceptional Service: Engage with customers in a friendly and upbeat manner, providing them with incredible support and assistance.Sales Dynamo: Harness your customer service and communication skills to promote and sell our products and services. Achieve and exceed targets by empathising with customer needs and providing tailored solutions. NO COLD CALLINGMotivated Team Player: Collaborate with fellow team members to sales brainstorm creative ideas and strategies that elevate our service and sales game.Innovate & Progress: Take the initiative to learn new things and provide suggestions for assisting the business growth.Feedback Champion: Embrace feedback enthusiastically, using it as a tool for growth.
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsCustomer focusedSelf-motivatedAble to manage complaints professionallyKeen to drive business forwardIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Working 2 shifts Monday to Friday 9am-5.30pm and 9.30am-6pmWorking 1 Saturday per month 9am-3pm20 days holiday plus Bank HolidaysOnsite Parking£26,500 - £30,000 plus commissionFantastic opportunity to build a careerExcellent ongoing training and supportFun days and eventsFeel valued everyday
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – NEWCASTLE UNDER LYME - £26,500 - £30,000 PLUS COMMISSION....Read more...
Optical Customer Technical Support Advisor – Milton Keynes Full Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor while keeping you close to the technical side of optics, this could be a strong next step.
Apply Now To apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
Optical Customer Technical Support Advisor – Milton KeynesFull Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor/lab while keeping you close to the technical side of optics, this could be a strong next step.
Apply NowTo apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
Senior IT Security Architect – Financial Services – Lugano / Hybrid
(Key skills: IT Security Architecture, Cybersecurity, Security Frameworks, Cloud Security, Network & System Security, Identity & Access Management, Secure Design, Threat Modelling, Security Standards (ISO 27001, NIST), Risk Management, Architecture Governance, Stakeholder Advisory)
Are you an experienced security architect with a passion for designing robust, scalable and compliant security solutions in complex environments? Do you want to work at the forefront of protecting critical financial services platforms and customer data? If so, we have an exciting opportunity for you to influence security strategy and shape secure architectures at scale.
Our client, a highly reputable financial services organisation, is seeking a Senior IT Security Architect to lead the design and implementation of enterprise-level security architectures across business-critical systems. You will play a strategic role in shaping how secure digital services are delivered across the organisation, advising on security standards, controls and optimisations that protect both customers and internal operations.
As Senior IT Security Architect, you will partner with cross-functional teams including cloud engineering, software development, infrastructure, risk and compliance. You will define secure architecture patterns for both on-premise and cloud services, review designs and implementations, and ensure alignment with regulatory and internal security requirements. You’ll be instrumental in developing threat models, conducting security risk assessments and embedding secure design principles into project lifecycles.
In this role, you will develop security reference architectures, recommend security controls, and guide technical teams on secure implementation practices. You will be a trusted advisor to senior stakeholders, providing insight on emerging threats, vulnerability mitigations and compliance obligations. You’ll help maintain and enhance the organisation’s security frameworks and contribute to continuous improvement of security governance and monitoring capabilities.
The ideal candidate will bring extensive experience in security architecture — particularly within financial services, banking or other regulated sectors — and a strong understanding of security frameworks such as ISO 27001, NIST, OWASP and CIS Controls. You’ll be comfortable working with cloud platforms (e.g., Azure, AWS), identity and access management solutions, encryption technologies and enterprise networking/security stacks. Your ability to communicate complex security concepts to both technical and non-technical stakeholders will be key to your success.
This is a rare opportunity to own security architecture for an organisation where digital innovation, data protection and security best practices are integral to the business strategy. You’ll join a collaborative team that values experience, initiative and leadership — and you’ll have significant influence over the future of secure technology delivery.
Location: Lugano, Switzerland / Hybrid working
Salary: CHF 100,000 – CHF 120,000 + Bonus + Pension + Benefits
Applicants must have the right to work in Switzerland.
NOIRSWITZERLANDREC
NOIREUROPEREC....Read more...
CREDIT CONTROLLER MACCLESFIELD, CHESHIRE UP TO £29,200 + EXCELLENT BENEFITS
THE OPPORTUNITY: We're partnering with a well-established and growing business in Macclesfield that is looking to recruit an experienced Credit Controller to join its successful finance team. The successful Credit Controller will take ownership of an extensive customer ledger, focusing on maximising cash collection, reducing outstanding debt and managing customer relationships. You'll be joining an established team within a fast-paced business that boasts an impressive portfolio of clients, where you'll have the opportunity to make a real impact on cash flow and financial performance.
THE CREDIT CONTROLLER ROLE:
Managing an extensive customer ledger, ensuring outstanding debts are collected efficiently and within agreed payment terms
Proactively contacting customers by telephone and email to chase overdue payments and reduce aged debt
Building strong relationships with customers to encourage prompt payment and resolve outstanding queries
Handling challenging conversations with customers professionally and confidently to secure payment commitments
Monitoring customer accounts, identifying overdue balances and escalating potential financial risks
Investigating and resolving payment discrepancies, outstanding invoices and customer account queries
Working towards strict cash collection targets, SLAs and KPIs to support the achievement of financial objectives
Maintaining accurate records of customer communications, payment arrangements and collection activity
Liaising with internal departments to resolve disputes and ensure outstanding balances are collected
Supporting the wider credit control team with debt reduction initiatives and improvements to collection processes
THE PERSON:
Previous experience within a Credit Controller, Collections Advisor or Debt Recovery role within an office-based or call centre/contact centre environment
Proven experience managing customer ledgers and proactively chasing outstanding payments
Confident making high volumes of outbound calls and handling difficult conversations with customers
Strong understanding of credit control processes, cash collection and debt reduction
Previous experience with computerised accounting software is beneficial
Results-driven with experience working towards KPIs, targets and strict deadlines
Excellent communication and negotiation skills with the ability to build rapport quickly
Strong IT skills, numeracy and attention to detail
Highly organised with the ability to manage competing priorities and work effectively under pressure
Resilient, proactive and confident when dealing with challenging customer situations
TO APPLY: Please send your CV for the Credit Controller role via the advert for immediate consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
CREDIT CONTROLLER (TEMPORARY) MACCLESFIELD, CHESHIRE £14.77 PER HOUR + IMMEDIATE START TEMPORARY CONTRACT
THE OPPORTUNITY: We're partnering with a well-established and growing business in Macclesfield that is looking to recruit an experienced Credit Controller to join its successful finance team. The successful Credit Controller will take ownership of an extensive customer ledger, focusing on maximising cash collection, reducing outstanding debt and managing customer relationships. You'll be joining an established team within a fast-paced business that boasts and impressive portfolio of clients, where you'll have the opportunity to make a real impact on cash flow and financial performance.
THE CREDIT CONTROLLER ROLE:
Managing an extensive customer ledger, ensuring outstanding debts are collected efficiently and within agreed payment terms
Proactively contacting customers by telephone and email to chase overdue payments and reduce aged debt
Building strong relationships with customers to encourage prompt payment and resolve outstanding queries
Handling challenging conversations with customers professionally and confidently to secure payment commitments
Monitoring customer accounts, identifying overdue balances and escalating potential financial risks
Investigating and resolving payment discrepancies, outstanding invoices and customer account queries
Working towards strict cash collection targets, SLAs and KPIs to support the achievement of financial objectives
Maintaining accurate records of customer communications, payment arrangements and collection activity
Liaising with internal departments to resolve disputes and ensure outstanding balances are collected
Supporting the wider credit control team with debt reduction initiatives and improvements to collection processes
THE PERSON:
Previous experience within a Credit Controller, Collections Advisor or Debt Recovery role within an office-based or call centre/contact centre environment
Proven experience managing customer ledgers and proactively chasing outstanding payments
Confident making high volumes of outbound calls and handling difficult conversations with customers
Strong understanding of credit control processes, cash collection and debt reduction
Results-driven with experience working towards KPIs, targets and strict deadlines
Experience working with computerised accounting software would be advantageous
Excellent communication and negotiation skills with the ability to build rapport quickly
Strong IT skills, numeracy and attention to detail
Highly organised with the ability to manage competing priorities and work effectively under pressure
Resilient, proactive and confident when dealing with challenging customer situations
Available to start immediately or at very short notice following a video interview is essential
TO APPLY: Please send your CV for the Credit Controller role via the advert for immediate consideration. INTERVIEWS ARE BEING ARRANGED FOR SUITABLE CANDIDATES.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
