Tudor Employment Agency are currently recruiting for Customer Service Advisor for our client based in Stafford, ST16, on a Permanent basis.This is an excellent opportunity for an aspiring or existing customer service advisor to broaden their skillset. The client offers luxury motorhomes and allied services including maintenance, repair and bespoke installation.Our client offers a robust personal development programme including both internal and external training: You will be funded on a NVQ in Customer Service and NVQ in Business Administration, as well as role-specific training to increase your brand and product knowledge.Experience within a car sales environment or similar would be highly advantageous.Benefits for a Customer Service Advisor:
Exceptional facilitiesExtensive personal development programme including NVQ in Customer Service and Business AdministrationJob progression availableChristmas bonus and company paid Christmas partyFriendly and nurturing teamNiche industry sectorStaff use of company motorhome for leisureCompany provided Jacket Potato lunches each FridayHealthcare including optical and dentalLife insuranceCompetitive pension
Salary for the Customer Service Advisor:£26,000 - £27,000 Dependant on experience and to be reviewed after 3 month probation periodAdditional bonus structure dependant on department performanceThe Customer Service Advisor must:
Have previous Customer Service experience Be professional in appearance and natureAn interest in cars, motorhomes or travel would be advantageousExperience / Knowledge of Keyloop or Kerridge would be advantageous
Duties of the Customer Service Advisor:
Take ownership of the customer and their vehicle from point of sale throughout the product lifeWork under the instruction of the Service Centre Manager and Operations ManagerMeet and greet all customers upon arrivalQualify the customer to achieve accurate diagnostic informationCommunicate with allied departments including the workshopCommunicate and approve any additional work needed on vehiclesManage the logistics and parking of all vehicles on siteUpsell allied products and servicesContinually update the CRM with accurate client details and vehicle historyRespond to any customer enquiries within two hours of receiptProvide reception cover as needed
Hours of work for a Customer Service Advisor:Monday-Friday, 8am-5pmMust work one out of three Saturdays, 9AM-1PMIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV tocommercial@tudoremployment.co.uk.Applicants can also register online by clicking the link - http://tinyurl.com/PERMF0RMFor information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Senior Service Advisor - AutomotiveHuntingdon£33,000 - £37,000 Basic + Bonus + Family Feel Business + Progression + Package + Immediate Start
Are you an experienced Senior Service Advisor from an automotive background looking to join a growing, family-owned business where you’ll lead a team, work closely with customers, and make a direct impact on service delivery and customer satisfaction? You'll enjoy a great company culture and be looked after.
This is a fantastic opportunity for a Senior Service Advisor who has knowledge of the automotive sector, organised, people focused and confident managing a team. If you’re looking for stability, a supportive team culture and some progression longterm this will be your ideal role!
Your role as a Senior Service Advisor will include:
* Senior Service Advisor role - Automotive sector * Leading and supporting a small team of advisors * Ensuring quotes and invoices have been done properly * Make sure everything is done to a high standard when customers pick up the car
As a Senior Service Advisor you will have:
* Background as a service manager / supervisor / advisor or similar* Good knowledge of Automotive sector* Leadership skills - experience managing a team * Excellent client service and communication skills* Organised, detail-oriented, and confident in a fast-paced environment* Based within commutable distance of HuntingdonApply now or call Georgia on 07458163040 for immediate consideration! Keywords: service advisor, manager, supervisor, automotive, car garage, huntingdon, cambridge, peterborough, st neots, welllingboroughThis vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Please visit our website to view other positions we are currently handling.Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed....Read more...
An exciting opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will be the main point of contact for customers, coordinating service bookings and supporting workshop operations.
This full-time permanent role offers basic salary range of £28,000 - £32,000 plus £4,000 performance-based bonus.
You will be responsible for:
? Managing customer bookings and providing timely updates on vehicle progress
? Processing work authorisations and ensuring accurate invoicing
? Maintaining vehicle records and service history efficiently
? Overseeing workshop diary to optimise capacity and utilisation
? Ensuring all post-service follow-ups are completed and customer satisfaction is maintained
? Coordinating MOT bookings and verifying test documentation
? Ordering parts and arranging sub-contracted work where necessary
? Supporting overall service operations to enhance the reputation of the organisation
? Promoting additional workshop services and repairs where appropriate
What we are looking for:
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator
? Proven experience in an automotive service environment.
? Possess experience working with either HGV or light commercial vehicles.
? Basic technical knowledge of commercial vehicles.
? Strong customer service and communication skills.
? Ability to multitask in a fast-paced environment.
? Strong organisational and administrative skills with attention to detail
Shifts:
? Monday - Friday:9am - 6pm
? 1 in 4 Saturday: 8am - 12pm (additional salary paid at 1.5)
What's on offer:
? Competitive salary
? Annual bonus based on performance
? Generous annual leave including bank holidays,
? Cycle-to-work scheme
? Free on-site parking
? Personal accident cover
? Corporate uniform
? Referral bonus
? Pater....Read more...
The Company:
Been established for over 30 years.
A globally recognised pioneer in research, design and product development.
Fantastic career potential and progression.
The Role of the Product Advisor
The main role as the new Product Advisor is to sell a portfolio of seating, standing, mobility, sleeping therapy and bathroom equipment.
Demonstrating and advising customers to identify their needs and suggest appropriate solutions.
You will also conduct assessments, set-ups and reviews of equipment in schools, homes or clinics to ensure appropriate solutions to a child's postural needs.
Selling into Education, Health and Social i.e. Special Schools, Social Care, NHS.
Most accounts have some products so it’s about upselling into these accounts and really nurturing them.
Will be supported by a first- class Customer and Sales Support Team.
Covering: North London, Hertfordshire, Oxfordshire, Buckinghamshire & Bedfordshire
Benefits of the Product Advisor
£30k-£45k basic salary
Bonus of £12k-£16k
Van
Phone
Laptop
Health benefits
Pension
25 days holiday
The Ideal Person for the Product Advisor
Ideally looking for someone that comes from a related background and dealing with children. (Seating, standing, mobility, sleeping therapy and bathroom equipment).
Must be really amiable, friendly, consultative in your approach.
Occupational Therapist with good commercial awareness and acumen.
Will consider OTs/Physiotherapists preferably with commercial experience or OTs/Physios with the ability to adapt to a commercial role.
If you think the role of Product Advisor is for you, apply now!
Consultant: Rio Barclay
Email: riob@otrsales.co.uk
Tel no. 020 8629 5144
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The Company:
Been established for over 30 years.
A globally recognised pioneer in research, design and product development.
Fantastic career potential and progression.
The Role of the Product Advisor
The main role as the new Product Advisor is to sell a portfolio of seating, standing, mobility, sleeping therapy and bathroom equipment.
Demonstrating and advising customers to identify their needs and suggest appropriate solutions.
You will also conduct assessments, set-ups and reviews of equipment in schools, homes or clinics to ensure appropriate solutions to a child's postural needs.
Selling into Education, Health and Social i.e. Special Schools, Social Care, NHS.
Most accounts have some products so it’s about upselling into these accounts and really nurturing them.
Will be supported by a first- class Customer and Sales Support Team.
Covering: South West London, West London, Hertfordshire, Oxfordshire, Buckinghamshire, Surrey
Benefits of the Product Advisor
£30k-£45k basic salary
Bonus of £12k-£16k
Van
Phone
Laptop
Health benefits
Pension
25 days holiday
The Ideal Person for the Product Advisor
Ideally looking for someone that comes from a related background and dealing with children. (Seating, standing, mobility, sleeping therapy and bathroom equipment).
Must be really amiable, friendly, consultative in your approach.
Occupational Therapist with good commercial awareness and acumen.
Will consider OTs/Physiotherapists preferably with commercial experience or OTs/Physios with the ability to adapt to a commercial role.
If you think the role of Product Advisor is for you, apply now!
Consultant: Rio Barclay
Email: riob@otrsales.co.uk
Tel no. 020 8629 5144
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The Company:
Been established for over 30 years.
A globally recognised pioneer in research, design and product development.
Fantastic career potential and progression.
The Role of the Product Advisor
The main role as the new Product Advisor is to sell a portfolio of seating, standing, mobility, sleeping therapy and bathroom equipment.
Demonstrating and advising customers to identify their needs and suggest appropriate solutions.
You will also conduct assessments, set-ups and reviews of equipment in schools, homes or clinics to ensure appropriate solutions to a child's postural needs.
Selling into Education, Health and Social i.e. Special Schools, Social Care, NHS.
Most accounts have some products so it’s about upselling into these accounts and really nurturing them.
Will be supported by a first- class Customer and Sales Support Team.
Covering: Warwickshire, Shropshire, Cheshire and Leicestershire.
Benefits of the Product Advisor
£30k-£45k basic salary
Bonus of £12k-£16k
Van
Phone
Laptop
Health benefits
Pension
25 days holiday
The Ideal Person for the Product Advisor
Ideally looking for someone that comes from a related background and dealing with children. (Seating, standing, mobility, sleeping therapy and bathroom equipment).
Must be really amiable, friendly, consultative in your approach.
Occupational Therapist with good commercial awareness and acumen.
Will consider OTs/Physiotherapists preferably with commercial experience or OTs/Physios with the ability to adapt to a commercial role.
If you think the role of Product Advisor is for you, apply now!
Consultant: Rio Barclay
Email: riob@otrsales.co.uk
Tel no. 020 8629 5144
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
An exciting opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will be the main point of contact for customers, coordinating service bookings and supporting workshop operations.
This full-time permanent role offers basic salary range of £28,000 - £32,000 plus £4,000 performance-based bonus.
You will be responsible for:
* Managing customer bookings and providing timely updates on vehicle progress
* Processing work authorisations and ensuring accurate invoicing
* Maintaining vehicle records and service history efficiently
* Overseeing workshop diary to optimise capacity and utilisation
* Ensuring all post-service follow-ups are completed and customer satisfaction is maintained
* Coordinating MOT bookings and verifying test documentation
* Ordering parts and arranging sub-contracted work where necessary
* Supporting overall service operations to enhance the reputation of the organisation
* Promoting additional workshop services and repairs where appropriate
What we are looking for:
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator
* Proven experience in an automotive service environment.
* Possess experience working with either HGV or light commercial vehicles.
* Basic technical knowledge of commercial vehicles.
* Strong customer service and communication skills.
* Ability to multitask in a fast-paced environment.
* Strong organisational and administrative skills with attention to detail
Shifts:
* Monday - Friday:9am - 6pm
* 1 in 4 Saturday: 8am - 12pm (additional salary paid at 1.5)
What's on offer:
* Competitive salary
* Annual bonus based on performance
* Generous annual leave including bank holidays,
* Cycle-to-work scheme
* Free on-site parking
* Personal accident cover
* Corporate uniform
* Referral bonus
* Paternity pay (full 2 weeks)
* Additional leave for service loyalty
* Pension scheme and salary sacrifice options
* Health and wellbeing support including mental health first aiders
* Support for career development and multi-manufacturer training
This is a fantastic chance to progress your career with a leading commercial vehicle service provider!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Mortgage Advisor – Hybrid (Birmingham) Up to £50,000 basic + Bonuses | Realistic OTE £75,000 Hybrid Working – 2/3 days in Birmingham office + remote flexibility
Are you an experienced Mortgage Advisor looking to take your career to the next level with a reputable firm? We’re looking for a driven and customer-focused individual to join our clients mortgage team in Birmingham, offering a fantastic opportunity to earn uncapped commission with a realistic OTE of £75,000+.
What You'll Be Doing:
Provide expert mortgage and protection advice tailored to individual client needs.
Manage and convert a steady flow of warm leads provided by the business.
Guide clients through the full mortgage process, from initial consultation to completion.
Maintain up-to-date knowledge of the mortgage market, lenders, and compliance regulations.
Build long-term relationships through exceptional service and trusted advice.
What We’re Looking For:
CeMAP qualified (or equivalent) – essential.
Proven experience as a Mortgage Advisor, ideally with whole-of-market or multi-lender exposure.
Strong understanding of mortgage products and current industry regulations.
Excellent communication and interpersonal skills.
Self-motivated with a target-driven mindset.
Comfortable working in a hybrid model – office-based in Birmingham 2–3 days per week.
What’s In It For You:
Up to £50,000 basic salary (depending on experience).
Uncapped bonus structure – Realistic OTE of £75,000+.
warm leads provided.
Flexible hybrid working setup.
Supportive team culture and ongoing professional development.
Opportunities for progression within a growing business.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
We are seeking a proactive and enthusiastic Customer Services Advisor to joina small, riendly team. This is a full-time, office-based role where you’ll play a key part in delivering exceptional customer service and ensuring the smooth running of our daily operations. The role is full time and office based offering a starting salary from £25,000, experience and skills will be considered. Based just outside Brackley.
Key Responsibilities for the Customer Service Advisor:
Deliver outstanding customer service: Provide professional and friendly support to all customers, ensuring a positive and efficient experience from initial contact through to completion.
Handle incoming calls and emails: Respond promptly and professionally to customer enquiries, offering accurate information and support at every stage.
Communicate effectively: Demonstrate excellent communication skills, both verbal and written, with the ability to convey detailed and sometimes technical information clearly, confidently, and professionally to customers and colleagues.
Process and review reports: Check and interpret detailed information with accuracy, ensuring all relevant data is recorded and acted upon appropriately.
Coordinate deliveries and installations: Schedule and manage deliveries, liaising with colleagues, and third-party providers to ensure timely completion and customer satisfaction.
Maintain records: Update and manage customer databases, ensuring information is recorded accurately and in compliance with company procedures.
Key Skills Required for the Customer Service Advisor:
Excellent verbal communication skills: Have ability to engage confidently and professionally with customers, in handling enquiries and escalations calmly and effectively. The ideal candidate will demonstrate strong customer-focused skills, including empathy, patience, and resilience.
Strong written skills: Confident in drafting professional emails, with the ability to convey detailed information clearly and professionally to customers
Proficient in Microsoft Office and general computer systems / databases
Strong attention to detail: A high level of details and accuracy is required
Organisational skills: Be highly organised with the ability to manage multiple tasks, prioritise workloads, and meet deadlines.
Experience: Previous experience in a similar role is an advantage; however, full training will be provided for the right candidate.
Own transport essential
What's in it for you?
Competitive salary No weekends - Monday to Friday 08:30 – 17:30 Free onsite parking Supportive team environment Holiday: 28 Days Holiday (Inc Bank Holidays) and Christmas shutdown Salary: Starting from £25,000 experience & skills will be considered
Employ Direct is a subsidiary of Cameo Consultancy. All suitable applications will be forwarded to our client, and they will be in touch with you directly.
....Read more...
Job Title: Full-Time Outbound Sales AdvisorLocation: Head Office located in Stafford Employment Type: Full-TimeDepartment: Retail OperationsCompetitive starting Salary, commensurate with experience plus commission/ bonus package.About The CompanyOur client is passionate about delivering an exceptional retail experience across every one of their stores nationwide. As a growing leader in the Motability industry, they are committed to operational excellence, innovation, and empowering their teams to succeed.Role OverviewDo you thrive on building connections and creating opportunities? As an Outbound Sales Advisor, you’ll take the lead in reaching out to potential and existing customers, sparking interest in mobility products, and opening doors to new sales. You’ll combine confidence, empathy, and determination to achieve results while helping people make choices that improve their day-to-day lives. With full training and ongoing support, this role is perfect for someone who enjoys a challenge and loves turning conversations into results.Key Responsibilities
Make proactive outbound calls to new and existing customers, introducing products and services.Build interest and create opportunities for new sales through confident, engaging conversations.Advise on mobility products, ensuring solutions match customer needs.Assist customers in making informed purchasing decisions.Accurately process orders, including payment handling.Stay up to date on product knowledge, pricing, and promotions.Develop long-term customer relationships with empathy and professionalism.Keep accurate records of interactions in the CRM system.Collaborate with colleagues across departments to deliver a seamless customer experience.
Skills & Experience
Previous sales, retail, or customer service experience (telephone-based outbound sales is highly desirable).Confident communicator with strong persuasion and listening skills.Warm and professional manner, balancing sales focus with genuine customer care.Basic computer literacy, including CRM or order-processing systems.
If this sounds like the opportunity for you, please apply ASAP.*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website.....Read more...
The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Duties will include:
Working with customers to meet their requirements and giving advice on additional parts and services
Matching orders against stock items and sourcing parts, while offering competitive prices
Working as a team and independently to reach set goals and KPIs
Delivering fantastic customer service while remaining efficient and focused on your tasks
Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
Managing goods in and out
Working with suppliers, placing orders or returns and processing paperwork accurately
Working to a high level of customer service at all times and remain courteous and police to customers
Training:Candidates will work towards achieving Level 2 Customer Service Practitioner Apprenticeship Standard.
They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications
Standard Training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Bespoke Hyundai certified training
Regular in dealer review and assessment visits
Functional skills if needed
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1Training Outcome:
Possible permanent position on the completion of the apprenticeship
On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k
Employer Description:Originally established in 2003 as West Riding Motor Group, we quickly began to build a trusted, family-run company that customers can rely on. We have partnered with some of the world’s largest motor manufactures including Toyota, Lexus, MG & Hyundai.
At West Riding, we understand the importance of giving back to the local community and be “Admired Locally”. Our retailers currently support local schools in Blackburn and Burnley, charities in Farnworth and fundraising events across Greater Manchester. It is through these activities that we build relationships with our customers.
We aim to employ like-minded people who want to deliver a superior level of customer service and look for innovative ways to improve our offering. As such, we have built a dedicated and friendly team who will always go the extra mile.Working Hours :Monday - Friday, 8.00am - 5.00pm with a 30-minute lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Whilst studying for your qualification, you will work on a variety of different projects such as:
Working on repairs such as skirting boards, walls, doors
Working on plumbing and draining
Customer care/service
Carpentry/joinery
Floor and wall tiling
Plastering and rendering
Ventilation
Painting and decorating
Guttering services
Understanding of health and safety
Training:The Level 2 Apprenticeship includes;
Level 2 Property Maintenance Operative Standard Apprenticeship
CSCS Test
Functional Skills maths and English
As part of the apprenticeship programme, attendance is required at our Skills Group training centre for one day per week. All other aspects of the qualification will be delivered on-site by the employer. You will have regular visits every six to eight weeks from your designated Skills Group assessor, who will monitor your progress during your apprenticeship training.Training Outcome:On completion of your Level 2 Apprenticeship with the company, an opportunity for full-time employment may be available for the right candidate.
You will be able to discuss your onward options with your designated careers advisor.Employer Description:With more than 25 years of experience in property maintenance, MSB Property Services know the industry like the back of their hands. There’s no challenge too big or too small and they dedicate their utmost energy to every project they take on.Working Hours :The working hours will be around 40 hours per week, Monday to Friday, hours may vary slightly depending on workload and travel time (to be confirmed).
You will be required to attend Skills Group on a Monday for your Off The Job Training.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Creative....Read more...
Duties to include but are not limited to:
Working as a mobile Gas/Mechanical engineer across the county of Cornwall delivering planned (scheduled) preventative maintenance and responding to routine and emergency reactive calls received via the contract Help Desk.
Learning and using Safe Systems of Work & HSAW Act 1974 in the delivery and completion of all work(s).
Assisting the Mobile Engineer in the completion of jobs including mechanical and small fabric.
Meeting and working with a diverse range of council customers excluding housing and schools.
Working with the Council’s Computer Aided Facilities Management (CAFM) Concerto software receiving and updating jobs using hand-held technology.
Training:
You will be working towards a Level 3 Plumbing apprenticeship standard.
You will receive support from an assessor and an apprenticeship advisor.
You will be required to attend Cornwall College Camborne on a weekly basis.
Training Outcome:Possibility of progression to full time employment on the Lorne Stewart Cornwall Council TFM Contract.
Lorne Stewart Facilities is a personal non-hierarchical organisation. We provide training and mentoring but encourage ideas, innovation and empowerment. The organisation is an ideal place to get noticed for the right reasons, learn, add value and progress.Employer Description:Lorne Stewart is one of the UKs leading independent building services companies. The group provides a range of specialist skills harnesses through our mechanical and electrical, facilities and offsite modular design and construction business. We provide customers with high quality building service solutions throughout the construction and operation of all building assets.
Lorne Stewart Facilities provides facilities management services including operation and maintenance of an extensive range of buildings and properties in diverse business sectors including transport, commercial, public and residential.
In April 2022, Lorne Stewart Facilities was awarded a five year contract to provide Total Facilities Management (TFM) services to Cornwall Council. This contract is county-wide for all Council owned and leased- properties excluding housing and schools.
Lorne Stewart Facilities working with Corserv Facilities Ltd provides the Council with statutoryWorking Hours :Monday to Friday, 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As a Customer Service Apprentice, you’ll work in the heart of the business, supporting customers and engineers to keep operations running smoothly. Your typical duties may include:
· Answering customer enquiries by phone and email, providing helpful and professional responses.
· Booking jobs, updating diaries, and coordinating locksmith visits.
· Inputting and maintaining accurate customer and booking data.
· Managing office administration tasks such as filing, document updates, and inventory tracking.
· Communicating with customers, engineers, and suppliers to ensure great service from start to finish.
You’ll be fully supported by experienced team members and receive on-the-job training to develop your skills and confidence.Training:Working towards a Level 2 Customer Service Practitioner apprenticeship standard, including Functional Skills if required.
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.
The apprentice will spend 20% of their working hours in off the job activities and training. On the job and off the job training will be delivered in the workplace. Training Outcome:After successfully completing the Level 2 Customer Service Practitioner apprenticeship, you could progress into a permanent role such as Customer Service Advisor, Scheduler, or Office Administrator. With further training, you could move into senior administrative or customer service management roles within the business or wider industry.Employer Description:Gray’s Locksmiths are a long-established Nottingham-based
business, proudly serving customers since 1987. Specialists in
locksmithing, key cutting, and security solutions, they have built a
strong reputation for quality workmanship and outstanding
customer care. Their experienced team combines traditional skills
with modern technology to provide reliable and professional
services for both domestic and commercial customers across the
region.Working Hours :Monday to Friday, 8:30am – 5:00pm with a 30-minute lunch break.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Confidence,Building rapport,Knowledge of Word and Excel....Read more...
The Company:
A market leading manufacturer and distributor of medical products.
Seeing continual and exponential growth.
A fantastic career opportunity.
The Role of the Regional Clinical Trainer
Providing training and clinical support to nurses and other clinicians on a new exciting portfolio of IV access devices.
You will be liaising with theatre managers, sisters, nurses, neonatal departments, ITU/CCU/ICU, A&E
Working from home, visiting hospitals across the South Thames region.
Responsible for influencing stakeholders and ensuring trials and training leads to positive customer experiences and outcomes.
Will be a lot of demo style short sessions in hospitals and some stand up face to face sessions that the successful candidate will deliver.
Benefits of the Regional Clinical Trainer
£40k basic salary
£17k bonus
Car allowance £7.5k per year
Business mileage paid
Phone
Laptop
25 days holiday
Life assurance
Pension.
The Ideal Person for the Regional Clinical Trainer
Amazing opportunity for someone that wants to join a good company that rewards people.
Ideally looking for someone with a little commercial experience, maybe a year as a nurse advisor with some training experience – either training patients or other nurses.
Must have some exposure to IV/Vascular Access/Venepuncture.
Registered as a nurse, Active PIN.
Highly motivated person, the role is challenging, exciting and rewarding.
Big preference for commercial experience but not definitely essential.
Must be au fait with IT packages such as Excel, PowerPoint etc.
Must be happy driving, it’s a big region and there will be plenty of overnight stays.
If you think the role of Regional Clinical Trainer is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Service Supervisor - AutomotiveHuntingdon£32,000 - £36,000 Basic + Family Feel Environment + Growing Company + Bonus + Progression + Package + Immediate Start
Are you an experienced Service Supervisor from an automotive background looking to join a growing, family-owned business where you’ll lead a team, work closely with customers, and make a direct impact on service delivery and customer satisfaction? You'll enjoy a great company culture and be looked after.
This is a fantastic opportunity for a Service Supervisor who has knowledge of the automotive sector, organised, people focused and confident managing a team. If you’re looking for stability, a supportive team culture and some progression longterm this will be your ideal role!
Your role as a Service Supervisor will include:
* Service Supervisor role - Automotive sector * Leading and supporting a small team of advisors * Ensuring quotes and invoices have been done properly * Make sure everything is done to a high standard when customers pick up the car
As a Service Supervisor you will have:
* Background as a service manager / supervisor / advisor or similar * Good knowledge of Automotive sector * Leadership skills - experience managing a team * Excellent client service and communication skills * Organised, detail-oriented, and confident in a fast-paced environment * Based within commutable distance of HuntingdonApply now or call Georgia on 07458163040 for immediate consideration! Keywords: service supervisor, automotive, car garage, huntingdon, cambridge, peterborough, st neots, welllingboroughThis vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Please visit our website to view other positions we are currently handling.Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed....Read more...
JOB DESCRIPTION
Title: Sales Representative
Location: Chicago, Illinois
Summary:
Are you a strategic sales professional with a track record of driving growth and building lasting client relationships? This is your opportunity to take ownership of a high-potential territory in the Chicago, IL region-representing a portfolio of industry-leading products and services. In this role, your initiative, insight, and execution will directly influence your success and open doors to accelerated career advancement. If you're motivated by challenge, autonomy, and the ability to shape your own trajectory within a performance-driven organization, we invite you to bring your expertise and elevate what's possible.
Minimum Requirements:
Bachelor's degree in Business, a Technical field, or equivalent experience.
At least 1 year of proven success in individual sales.
Preferred: Experience in industrial sales, especially within the coatings industry.
Must possess a valid Driver's License.
Physical Requirements:
Minimal physical activity required.
Occasional lifting of up to 50 lbs.
Ability to work on a computer for extended periods (up to 8 hours/day).
Occasional exposure to chemicals.
Willingness to travel 50%-75%, including overnight stays.
Essential Functions:
Establish and grow a high-potential territory in the Chicago region by identifying untapped markets and cultivating new customer relationships.
Position yourself as a trusted advisor, educating clients on our product portfolio and delivering tailored solutions that drive measurable value.
Develop and execute a strategic territory plan focused on long-term growth, account penetration, and market share expansion.
Navigate complex sales cycles with confidence, leveraging your industry knowledge and consultative approach to close business.
Collaborate cross-functionally with technical service, customer support, and operations teams to ensure seamless execution and customer satisfaction.
Respond to customer needs and challenges with urgency, professionalism, and a commitment to delivering results.
Continuously monitor market dynamics, competitive activity, and customer feedback to refine your approach and stay ahead of trends.
Operate with a high degree of autonomy while maintaining alignment with broader sales objectives and leadership expectations.
Support field technical service efforts when needed to reinforce product performance and customer trust.
Champion our values of safety, quality, and service in every customer interaction and business decision.
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best."Apply for this ad Online!....Read more...
Follow prescribed scoping methodologies to create accurate and detailed Statements of Work (SOWs) across cyber security services.
Participate in scoping calls with customers, initially shadowing senior consultants and gradually developing to independently lead discussions.
Collaborate with technical delivery teams to validate scoping accuracy and ensure client expectations are aligned with service capabilities.
Work closely with the Sales Team to provide structured technical input during the pre-sales process, ensuring opportunities are scoped correctly from the outset.
Support the continuous improvement of scoping frameworks and templates, providing feedback to enhance efficiency and accuracy.
Develop technical product and service knowledge to a level that enables clear, confident conversations with both technical and non-technical stakeholders.
Contribute to the handover process to PMO and Delivery teams, ensuring smooth transition from scoped engagement to delivery.
Training:Why choose our Cyber Security Engineer Level 4 apprenticeship?
The Cyber Security Engineer apprentice can help to design, build and test secure networks, security products or systems to help protect your organisation against cyber threats.
QA is a market leader in cyber security training, with a state-of-the-art immersive cyber gamified learning, giving apprentices a hands-on learning experience in simulating a real cyber threat.
QA's exclusive partnership with Circadence Corporation, the pioneer of the hands-on gamified learning platform Project Ares®, allows us to uniquely incorporate hands-on scenario training into our cyber security apprenticeships. The Project Ares platform offers a totally immersive experience, using automated features to support skills adoption with an in-game advisor, Athena, who advises our players through scenario-based challenges. The platform scenarios replicate the unpredictability and escalating levels of complexity that cyberattacks can present. It drives high levels of engagement through leaderboards and badges, elements used widely in the gaming world.
QA’s Cyber Security Engineer Level 4 apprenticeship programme enables the apprentice to:
Develop problem-solving and critical thinking skills in a safe, but realistic environment
Apply all of the acquired skills throughout the programme, with added scoring of players and opponent actions with replay for object assessment
Take part in hands-on training and active-learning models that increase retention rates by 75% so that cyber apprentices can prepare for real-world challenges
Tools and technologies learned:
Apprentices will learn to use Project Ares, Python, Microsoft Azure, Microsoft PowerShell, Linux and AWS.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Founded at the beginning of the dot.com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.
At Claranet, we’re experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We’re committed to understanding their problems, delivering answers quickly, and making a lasting impact to their business. We are agile, focused and experienced in business modernisation. Our approach helps customers make genuine, significant shifts in their business strategy, to deliver financial savings, boost innovation, and create a resilient business. We continually invest in our people and the latest technologies, so our customers get peace of mind knowing that they have access to the best talent and services.
In the UK we have over 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Customer care skills,Analytical skills....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.
Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist Apprenticeship Standard, including Functional Skills if required.
As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:
Upon completion, apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership
Employer Description:At Startin Group, we believe that the success of our business begins with the happiness and well-being of our staff. That’s why we focus on our employees just as much as we do on our customers, ensuring that every member of our team feels valued, supported, and empowered to thrive. We understand that a positive work environment isn’t just about the job itself—it’s about creating a culture where you’re genuinely cared for, where your voice matters, and where your growth is a priority. We invest in you with tools and resources designed to support your mental health, professional development, and day-to-day experience at work. Our dedicated mental health app provides easy access to support when you need it, recognising that your well-being is essential to your success. To ensure seamless communication across our organisation, we’ve developed an intranet where you can stay informed, share ideas, and connect with colleagues. Regular 1-1 meetings with your manager mean you’ll always know where you stand, have the chance to share your feedback, and feel supported in achieving your personal and professional goals. Our commitment to fostering a strong culture of communication and growth means that you’ll be working in an environment where collaboration is encouraged, and your contributions are genuinely appreciated. From our focus on mental health initiatives to providing ongoing development opportunities, we ensure that our employees aren’t just another number—they’re a valued part of the Startin Group family. So why not take the next step in your career and see what it’s like to work in an environment where you’re truly supported? Apply today to experience why so many of our staff choose to grow and stay with Startin Group. Your career starts here—join the Startin Group team and discover a workplace that’s dedicated to your success.Working Hours :Monday - Friday, full-time and may require the occasional weekend work where required. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Job Title: Account ExecutiveSalary: €35,000 - €40,000 gross per annum based on experience + bonusLocation: Milan, ItalyImmediate StartAn international hospitality organization is seeking an Account Executive to oversee and support a portfolio of 30–40 hotels across Southern Europe. The role is focused on maximizing partner satisfaction, strengthening day-to-day relationships, providing technical guidance, and ensuring profitability across multiple distribution channels. This position is suited for a candidate who combines hospitality knowledge with strong technical and account management skills.The ideal candidate is proactive, detail-oriented, and customer-focused, with a strong ability to balance operational support and relationship management. They will thrive in a fast-paced, international environment and be able to collaborate across multiple internal departments.Key Responsibilities
Be the main point of contact for 30–40 hotels in the region.Build and maintain strong, long-term partner relationships.Provide proactive support to maximize satisfaction and retention.Support the wider portfolio with administrative tasks, including commission claims, RFPs, and group inquiries.Coordinate onboarding and system set-ups for new hotel partners.Troubleshoot technical issues in collaboration with internal tech teams.Train hotel staff on distribution tools and updates.Conduct regular check-ins to identify opportunities and challenges.Advise partners on best practices to enhance performance and visibility.Maintain accurate CRM data and account records.Deliver personalized, high-touch support to partner hotels.Act as a trusted advisor, providing insights that drive results.Manage inquiries and escalations promptly and effectively.
Qualifications
3+ years of experience in account management, client services, or hotel operations.Familiarity with hospitality systems (CRS, PMS, channel managers) strongly preferred.Excellent communication and interpersonal skills.Ability to work independently, prioritize effectively, and manage multiple accounts.Fluency in English and Italian required; additional European languages preferred.Willingness to travel (20–30% of the time).
Job Title: Account ExecutiveSalary: €35,000 - €40,000 gross per annum based on experience + bonusLocation: Milan, ItalyImmediate StartIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social……http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
Are you ready to start a meaningful career? Broadstone have an opportunity to join their multi award-winning business.
• Supporting in the processing of team workloads, through responding to enquiries, calculating and settling member benefit entitlements, creating and maintaining scheme records and liaising with third parties• Managing workloads to ensure that agreed service standards or targets are met, escalating any concerns• Answering inbound telephone and email enquiries, ensuring that appropriate verification checks are undertaken• Collating periodical client information/reports• Contributing to scheme event activities or projects• Developing technical competency by attending technical briefings, understanding benefits structures and using formal scheme documentation
Our apprenticeship opportunities will give you the technical skills, qualifications and experience to create a successful and rewarding career within the pensions sector.
What we are looking for:• Educated to A Level or equivalent• Ability to demonstrate strong numeracy skills• Commitment to completing apprenticeship qualification• The successful candidate must, by the start of the employment, have permission to work in the UK
We offer:• Competitive salary• 25 days holiday plus bank holidays (with option of buying more)• Generous pension scheme• Fully supported study program• Health cash plan (Level 1)• Additional optional benefits (including holiday purchase, carbon offsetting and tech discounts)• Social events• Volunteering opportunities
How you will be supportedFull training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen nextNew applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:• More about this vacancy and any others you are suitable for• Any training you need to complete• What the next steps will beTraining:Level 3 Pensions Advisor apprenticeship standardTraining Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:Broadstone is the Top (Third Party) Pensions Administrator for the 4th successive year.
We are an industry leading financial consultancy offering a wide range of services in pensions, investments, and employee benefits. We have been offering rewarding and challenging careers since 1989, and we pride ourselves in the investment we have made to support people in taking their first steps on the career ladder into a professional role.
Our apprenticeship opportunities will give you the technical skills, qualifications and experience to create a successful and rewarding career within the pensions sector.
Broadstone are committed to building an inclusive working environment, valuing diversity, equity and inclusion based on age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.Working Hours :Monday to Friday 9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Team working,Able to work independently,Willing to learn,Hardworking,Able to prioritise....Read more...
Customer Operations Advisor Contract: Full-time, Permanent (Mon-Fri 9am – 5pm) Location: Norwich / Hybrid (3 days in office)Benefits: Pension, Health Plan, 5 weeks’ holiday, plus birthday day off, plus 8 paid Bank Holidays, Holiday Purchase Scheme, Gym discounts. About us Operating in the UK since 1993, Citation ISO provides professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for almost 30 years, with the aim of ‘making businesses better’. Our growth plans are ambitious, and we’re part of the private equity-owned Citation Group. Our customer base has grown significantly over the past few years, and this growth will continue – that’s where you come in. About You For this role, you will need the following key skills & attributes: • Previous demonstrable experience of delivering to KPIs, with a background in administration, customer service or support. • Your accuracy is a key strength. • You will have a passion for delivering exceptional service to customers and colleagues. • Motivated and resilient, adaptable, strong organisational skills with the ability to multitask/prioritise appropriately • You will love to build great relationships and build rapport easily, creating strong relationships with customers and colleagues using a collaborative manner to achieve desired results. Excellent listening and negotiation skills, along with good verbal and written communication skills • Ability to understand and retain complex procedures. • Natural problem solver and decision-making skills • You will have a high level of attention to detail and commitment to quality • Can do attitude • Computer literacy, including strong knowledge of Word, Outlook and Excel • Previous experience of working CRMs advantageous • Knowledge of ISO Certification advantageous, but not essential Purpose of the role The primary function of the role is to quote, contract and process existing client requests for mid-contract changes, including issuing new contracts and addenda in a timely response. Key tasks: • Mid-Contract enquiries; handling client queries who are already in contract, including advising on new account set up, any one-off services needed and ongoing audit requirements, quoting contract fee amendments, issuing new contracts or contract addenda and updating all relevant systems/departments with relevant changes • Contract Addendums: produce relevant client contract(s) and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Process File checks of new sales; o Check all new sales approved for Citation BDM, Citation GIST and Norwich Sales to confirm that all relevant paperwork has been completed accurately and that Salesforce CRM and Filemaker records have been created correctly. - Confirm data accuracy by cross-checking contract values and relevant discounting with current Price Books. Confirm ASCB suitability by cross-checking new service form output versus reasons for seeking document, ensuring relevant problem resolution emails are retained on Salesforce. o Once all criteria have been met, create all relevant client files, documents, and Manager approve for Diary Management to be able to schedule appointments. • Work with Managers to resolve issues; Work with GIST Manager to resolve any queries associated with Citation GIST sales. Work with the Head of Sales to resolve any queries associated with Norwich and BDM sales. • Novation Agreements; produce Deeds of Novation and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Change of Certificate Details; email Change of Certificate Details forms to the client, once receive,d process of pass to 2nd Line team for further review (i.e. change of cert scope) • Handle customer enquiries IVR option; ensure timely response times and aim to resolve queries on first contact • Live chat; provide live chat support • Customer communication; maximise the use of technology to ensure that customer contact is timely, professional and meets customer expectations e.g. live chat, email, etc. • Customer enquiries; progression of customer enquiries workstream, including sales and ISOMentor inboxes to ensure timely response, achieving internal targets and KPIs. • Client feedback; proactively help gather customer feedback data and report trends to Customer Operations Manager regarding the service provided, in order to ensure our customer journey continues to improve. • Personal development; ensure your own continuous professional development by keeping abreast of current retention and development techniques and trends • Any other duties as required Key Skills: • Motivated and target-driven with a proactive, can-do attitude• Strong attention to detail and confident handling data• Good communication skills (written and verbal)• Organised and able to manage multiple tasks effectively• Quick to learn new systems, products, and processes• Comfortable working cross-functionally in a team environment• Basic proficiency in Microsoft Word, Outlook, and Excel• Experience using CRM systems (Salesforce desirable)• Reliable, adaptable, and ready for any challenge....Read more...
Customer Operations Advisor Contract: Full-time, Permanent (Mon-Fri 9am – 5pm) Location: Norwich / Hybrid (3 days in office)Benefits: Pension, Health Plan, 5 weeks’ holiday, plus birthday day off, plus 8 paid Bank Holidays, Holiday Purchase Scheme, Gym discounts. About us Operating in the UK since 1993, Citation ISO provides professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for almost 30 years, with the aim of ‘making businesses better’. Our growth plans are ambitious, and we’re part of the private equity-owned Citation Group. Our customer base has grown significantly over the past few years, and this growth will continue – that’s where you come in. About You For this role, you will need the following key skills & attributes: • Previous demonstrable experience of delivering to KPIs, with a background in administration, customer service or support. • Your accuracy is a key strength. • You will have a passion for delivering exceptional service to customers and colleagues. • Motivated and resilient, adaptable, strong organisational skills with the ability to multitask/prioritise appropriately • You will love to build great relationships and build rapport easily, creating strong relationships with customers and colleagues using a collaborative manner to achieve desired results. Excellent listening and negotiation skills, along with good verbal and written communication skills • Ability to understand and retain complex procedures. • Natural problem solver and decision-making skills • You will have a high level of attention to detail and commitment to quality • Can do attitude • Computer literacy, including strong knowledge of Word, Outlook and Excel • Previous experience of working CRMs advantageous • Knowledge of ISO Certification advantageous, but not essential Purpose of the role The primary function of the role is to quote, contract and process existing client requests for mid-contract changes, including issuing new contracts and addenda in a timely response. Key tasks: • Mid-Contract enquiries; handling client queries who are already in contract, including advising on new account set up, any one-off services needed and ongoing audit requirements, quoting contract fee amendments, issuing new contracts or contract addenda and updating all relevant systems/departments with relevant changes • Contract Addendums: produce relevant client contract(s) and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Process File checks of new sales; o Check all new sales approved for Citation BDM, Citation GIST and Norwich Sales to confirm that all relevant paperwork has been completed accurately and that Salesforce CRM and Filemaker records have been created correctly. - Confirm data accuracy by cross-checking contract values and relevant discounting with current Price Books. Confirm ASCB suitability by cross-checking new service form output versus reasons for seeking document, ensuring relevant problem resolution emails are retained on Salesforce. o Once all criteria have been met, create all relevant client files, documents, and Manager approve for Diary Management to be able to schedule appointments. • Work with Managers to resolve issues; Work with GIST Manager to resolve any queries associated with Citation GIST sales. Work with the Head of Sales to resolve any queries associated with Norwich and BDM sales. • Novation Agreements; produce Deeds of Novation and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Change of Certificate Details; email Change of Certificate Details forms to the client, once receive,d process of pass to 2nd Line team for further review (i.e. change of cert scope) • Handle customer enquiries IVR option; ensure timely response times and aim to resolve queries on first contact • Live chat; provide live chat support • Customer communication; maximise the use of technology to ensure that customer contact is timely, professional and meets customer expectations e.g. live chat, email, etc. • Customer enquiries; progression of customer enquiries workstream, including sales and ISOMentor inboxes to ensure timely response, achieving internal targets and KPIs. • Client feedback; proactively help gather customer feedback data and report trends to Customer Operations Manager regarding the service provided, in order to ensure our customer journey continues to improve. • Personal development; ensure your own continuous professional development by keeping abreast of current retention and development techniques and trends • Any other duties as required Key Skills: • Motivated and target-driven with a proactive, can-do attitude• Strong attention to detail and confident handling data• Good communication skills (written and verbal)• Organised and able to manage multiple tasks effectively• Quick to learn new systems, products, and processes• Comfortable working cross-functionally in a team environment• Basic proficiency in Microsoft Word, Outlook, and Excel• Experience using CRM systems (Salesforce desirable)• Reliable, adaptable, and ready for any challenge....Read more...
Support all areas of the business including sales, marketing, operations, and administration and interacting with internal or external customers
Working to increase efficiency by supporting and working across teams, as well as helping to resolve issues
Using IT packages and systems (including Microsoft Office, Hubspot, Wordpress, Zuper) to write letters, emails, proposals, as well as to record and analyse data
Updating and reviewing databases, ensuring information is recorded accurately
Assisting with drafting correspondence, writing reports, and inputting/ reviewing work
Maintaining positive relationships within the team and across the organisation, promoting collaborative working
Communicating with internal and external customers, either in person, on the telephone, in writing or on digital platforms
Assisting with queries from inside and outside the organisation, while representing the organisation
Reviewing processes and providing suggestions for improvements, sharing administrative best-practice across the organisation
Managing work priorities and time to meet deadlines and to complete tasks effectively, while managing expectations
Organising meetings and events, taking minutes and action logs as needed
Assisting with project management, including helping to plan, monitor and report on projects
Assist with customer enquiries, prepare quotes, and manage the sales process from start to finish
Work with our suppliers and installation teams to coordinate orders and installations
Help support the planning and scheduling of servicing and maintenance work, including follow-up actions after bollard services
Learn how to source and order products from a range of manufacturers
Learn how to use our CRM system (HubSpot) to manage customer relationships and track opportunities
Assist in developing and sending email marketing campaigns to drive repeat business
Training:
Business Administrator Level 3 Apprennticeship Standard
Apprentices must attend college sessions once a week (term-time) at the Ipswich Road campus, located near Norwich city centre
Training Outcome:
A position may be available for the right candidate following successful completion of the apprenticeship
The business is looking for somebody who wants to develop and gain a full-time position following their apprenticeship
You may prefer to focus in a particular area, whether that be sales/operations or office management, in which case we may be able to progress you into a more specific role in the future.Employer Description:Rhino Security has specialised in the perimeter protection of private and commercial property for the last 32 years, establishing itself as a trusted advisor with exceptional levels of customer service. We excel in specifying, supplying, installing and maintaining security posts, bollards and barriers throughout the UK, with the sole aim of delivering peace of mind and deterring criminal activity.
All our security bollard and barrier ranges include products with different specifications and styles so that you can choose items that will deliver on your security and aesthetic requirements, whether that be telescopic or static, manual or automatic. We also stock a range of cycle shelters and stands, as well as crash-rated street furniture solutions.
Our added value comes in the form of a dedicated Aftercare team, coupled with annual maintenance plans which ensure our client’s sites remain secure and fully operational.
A brief history:
Founded in 1992 by George ‘Tony’ Hamerton, our company began with the goal to improve perimeter security for car dealerships across the UK. After an early career working with some of the world’s most recognised automotive brands, Tony spotted a significant gap in the market. Partnering with the Great British Bollard Company (now Marshalls Street Furniture) as the main agent for the East of England, Tony set out to build a business focusing on providing top-quality security solutions.
In his Bedford Rascal van loaded with demonstration bollards, Tony drove across the country and grew his business into a trusted provider. He supplied and installed perimeter security solutions for hundreds of car dealerships, including bollards, barriers, fencing and CCTV. Along the way, he introduced a bollard servicing offering, with Annual Servicing Plans designed to keep our clients’ security solutions in top condition year-round.
For over 30 years, we’ve built a reputation for delivering exceptional customer service, which has led to long-standing, highly valued relationships with many of our clients. Much of our business comes from customers who have trusted us for decades, a testament to our dedication to high-quality service and support.
In 2022, Tony’s son, James, took the helm. James brought a fresh perspective to the business after a successful career in Sales and Project Management in London’s office design and fit-out sector. His goal has been to modernise and expand, ushering the company into its next chapter of growth. This transformation includes adopting new, streamlining technologies, expanding our product range, and enhancing our supplier network to better serve our existing and new customers.
Now, two and a half years into this exciting new era, we’ve grown stronger than ever. With a supply and installation service covering the entirety of the UK, plus shorter lead times thanks to our new warehouse facility, we are ready for the future. Our turnover and headcount in the last two years has also doubled, from £1m-2m and 5-10 respectively.
We are proud to say that while our company continues to evolve, our core values remain unchanged: “Deliver outstanding customer service and always do right by our clients and partners.” This is reflected in our current average customer review ratings of 4.8/5 on Trustpilot and 4.9/5 on Feefo, where we also plant a tree for every review we receive with a minimum of 100 a month.Working Hours :Monday to Thursday, 08:30 - 17:00 (60-minute paid lunch)
Friday, 09:00 - 16:00 (college day, unpaid lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Reliable and self-motivated,Adaptable....Read more...
Outbound Sales Consultant - Office based
Dover, Kent Area£23,100 plus commission (ote £27,000 first year) + time off incentives.Permanent - Full Time 08:45 – 17:00 M-F****Own transport desirable due to location****Outbound Sales Consultant – Full Time - No Weekends or Evenings!Supercharge Your Career as an Outbound Sales Advisor – Full-Time OpportunityAre you bursting with energy, positivity, and a passion for building connections? Do you thrive in a fast-paced environment where every day is different, and success is celebrated? If this sounds like you, we’ve got the perfect opportunity!About the RoleWe’re looking for enthusiastic and driven individuals to join our client’s friendly sales team as Outbound Sales Advisors. This is a full-time role where you’ll have the chance to develop your skills, be supported by a fantastic team, and grow within a company that’s been thriving in the transport, logistics and fuel industry for over 40 years.What You'll Be Doing
Building and managing your own portfolio of business clients.Making outbound calls to prospective customers, offering top-tier fleet fuel procurement services.Working closely with an experienced team leader who will coach and guide you to success.Driving business growth while achieving personal and team goals.
Hours:
Monday to Friday, 08:45 – 17:00
What We’re Looking ForWe’re not just filling a role – we’re seeking motivated professionals who are:
Full of energy and enthusiasm – your positivity is infectious.Eager to learn and grow – we’ll invest in your development, and your ambition will take you further.Resilient and adaptable – you thrive in a fast-paced, target-driven environment.Customer-focused – delivering a first-class experience is your top priority.
What’s in It for You?This isn’t just a job – it’s the beginning of an exciting journey with incredible rewards, including:
30 days holiday per year, including bank holidays – because work-life balance matters.A fantastic commission and bonus structure – your hard work pays off.Free, secure onsite parking – stress-free commuting every day.Regular financial incentives and quarterly big-ticket prizes worth £3000!Access to Fuel Partner rewards points and discounted diesel.Reduced rates for MOTs and vehicle servicing.Ongoing training and development opportunities to boost your career.Fun team events and social evenings – because we believe in celebrating success.
Ready to Join the Team?If you’re ready to step into a dynamic role with a company that values your growth, rewards your efforts, and supports your success, don’t wait. Apply now and fuel your future with us!Note: Own transport is desirable due to the location.Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.Do not hesitate to contact us about this or any other roles.
....Read more...
