An opportunity has arisen for a Service Advisor to join a well-established dealership offering new and used car sales, servicing, and MOTs providing full vehicle care and customer support.
As a Service Advisor, you will be supporting the service department to ensure smooth, professional, and efficient experience for every customer.
This full-time permanent role offers a salary range of OTE £25,000 - £40,000 and benefits.
You will be responsible for:
? Greeting and welcoming aftersales customers in a professional manner
? Managing service bookings and keeping customers informed throughout their visit
? Liaising with workshop and parts teams to coordinate efficient service delivery
? Advising customers on additional work and promoting relevant services
? Maintaining accurate records and delivering high standards of service
What we are looking for:
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
? Prior experience of 1 year in a customer-facing role within the motor trade
? Strong organisational skills and attention to detail
? Confidence in working in a fast-paced, high-volume environment
? Full UK driving licence
Shift:
? Monday to Friday: 08:00 - 18:00
? Saturdays: 1 in 3 rota, 08:00 - 12:30
Whats on offer:
? Competitive Salary
? Bonus structure
? 25 days holiday plus bank holidays
? Comprehensive training and ongoing professional development
? Company pension
? Employee discounts
? Gym membership
? On-site parking
This is a fantastic opportunity for a proactive individual to join a recognised and professional team.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy P....Read more...
An opportunity has arisen for a Service Advisor to join a well-established dealership offering new and used car sales, servicing, and MOTs providing full vehicle care and customer support.
As a Service Advisor, you will be supporting the service department to ensure smooth, professional, and efficient experience for every customer.
This full-time permanent role offers a salary range of OTE £25,000 - £40,000 and benefits.
You will be responsible for:
* Greeting and welcoming aftersales customers in a professional manner
* Managing service bookings and keeping customers informed throughout their visit
* Liaising with workshop and parts teams to coordinate efficient service delivery
* Advising customers on additional work and promoting relevant services
* Maintaining accurate records and delivering high standards of service
What we are looking for:
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Prior experience of 1 year in a customer-facing role within the motor trade
* Strong organisational skills and attention to detail
* Confidence in working in a fast-paced, high-volume environment
* Full UK driving licence
Shift:
* Monday to Friday: 08:00 - 18:00
* Saturdays: 1 in 3 rota, 08:00 - 12:30
Whats on offer:
* Competitive Salary
* Bonus structure
* 25 days holiday plus bank holidays
* Comprehensive training and ongoing professional development
* Company pension
* Employee discounts
* Gym membership
* On-site parking
This is a fantastic opportunity for a proactive individual to join a recognised and professional team.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Tudor Employment Agency are currently seeking a proactive and customer‑focused Customer Service Advisor to work for our client based in Sheffield, S4.The ideal candidate will be responsible for handling customer enquiries across multiple channels, ensuring timely and accurate responses in a fast‑paced environment. This role is essential to maintaining excellent service standards for members of the public on behalf of Sheffield City Council and offers opportunities for development within a dynamic customer service setting.Rate of pay: £12.21 per hour Hours of work: Monday to Friday – Working Hours between 8.00am and 6.00pm on a weekly rota basisKey Responsibilities for the Customer Service Advisor:
Communicating directly with customers via telephone, email, electronic systems, social media and face‑to‑face when requiredProcessing incoming calls, emails and service-related enquiries from members of the public across Sheffield regarding services delivered by Veolia on behalf of Sheffield City CouncilCarrying out both reactive and proactive customer service tasks to ensure contractual service levels and call targets are consistently achievedDealing with incoming calls in a professional, timely and friendly manner for both internal and external customersResponding promptly and effectively to customer enquiriesHandling and resolving complaints at the first point of contact wherever possible, ensuring customer satisfaction and business requirements are metObtaining and evaluating relevant information to resolve service issues efficientlyProcessing service requests, enquiries and complaints, ensuring all information is recorded accurately and passed to relevant teamsLiaising with internal stakeholders such as Operations and Systems Support to ensure work is completed and database amendments are made correctlyCarrying out call‑backs to customers to provide updates on progressCommunicating expected timescales for resolution clearly and professionallyMaintaining full awareness of all processes and ensuring high standards of service quality at all timesSupporting the management of a customer base of approximately 240,000 properties across Sheffield
Key Skills for the Customer Service Advisor:
Proven ability to deliver exceptional customer service across multiple communication channelsStrong listening skills and the ability to identify customer needs effectivelyAbility to work collaboratively within a team and remain calm under pressureExcellent organisational and planning skills, with the ability to prioritise tasksStrong interpersonal skills with high attention to detailProactive, adaptable and able to go the extra mile for customersFlexible and open to a broad range of tasks within a changing environmentConfident telephone manner with strong verbal communicationCompetent IT skills, including the ability to learn new systems quicklyAbility to take initiative with a genuine interest in delivering a first-class customer experience
How to ApplyIn order to be considered for the Customer Service Advisor vacancy, or for further information, please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.uk, quoting ref TEAVEOCSA/04.Applicants can also register online by clicking the link – https://tinyurl.com/ONLINECOMTEMP1For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Do you thrive on building trust and meaningful connections?A respected luxury healthcare provider in Dorset is looking for a Customer Support Advisor with a strong relationship-building mindset to help drive enquiries, build confidence, and convert interest into long-term placements — all while maintaining a genuinely people-first approach.You’ll be the first point of contact for residents and families, guiding them with empathy and professionalism while showcasing the quality, care, and values of the service.Working closely with internal teams, you’ll help ensure every enquiry is handled smoothly, confidently, and with impact.You’ll also take ownership of local brand visibility and networking, building strong referral relationships with healthcare professionals, community partners, and key stakeholders.From strengthening local awareness to nurturing long-term connections, you’ll play a visible role in driving growth and reputation.This is a full-time, permanent role for a Customer Support Advisor.Person Specification
Experience in customer support, client relations, or advisory roles within a healthcare settingExcellent communication and listening skills, with a calm and empathetic approachConfident handling sensitive conversations with professionalism and discretionFull UK driving licence and access to own vehicle
Benefits
Competitive salary with performance-related incentivesSupportive, compassionate, and inclusive working cultureOngoing training and professional developmentWellbeing support and employee benefitsClear opportunities for progression within care services....Read more...
Do you thrive on building trust and meaningful connections?A respected luxury healthcare provider in Dorset is looking for a Customer Support Advisor with a strong relationship-building mindset to help drive enquiries, build confidence, and convert interest into long-term placements — all while maintaining a genuinely people-first approach.You’ll be the first point of contact for residents and families, guiding them with empathy and professionalism while showcasing the quality, care, and values of the service.Working closely with internal teams, you’ll help ensure every enquiry is handled smoothly, confidently, and with impact.You’ll also take ownership of local brand visibility and networking, building strong referral relationships with healthcare professionals, community partners, and key stakeholders.From strengthening local awareness to nurturing long-term connections, you’ll play a visible role in driving growth and reputation.This is a full-time, permanent role for a Customer Support Advisor.Person Specification
Experience in customer support, client relations, or advisory roles within a healthcare settingExcellent communication and listening skills, with a calm and empathetic approachConfident handling sensitive conversations with professionalism and discretionFull UK driving licence and access to own vehicle
Benefits
Competitive salary with performance-related incentivesSupportive, compassionate, and inclusive working cultureOngoing training and professional developmentWellbeing support and employee benefitsClear opportunities for progression within care services....Read more...
Do you thrive on building trust and meaningful connections?A respected luxury healthcare provider in Dorset is looking for an Admissions Advisor with a strong relationship-building mindset to help drive enquiries, build confidence, and convert interest into long-term placements — all while maintaining a genuinely people-first approach.You’ll be the first point of contact for residents and families, guiding them with empathy and professionalism while showcasing the quality, care, and values of the service.Working closely with internal teams, you’ll help ensure every enquiry is handled smoothly, confidently, and with impact.You’ll also take ownership of local brand visibility and networking, building strong referral relationships with healthcare professionals, community partners, and key stakeholders.From strengthening local awareness to nurturing long-term connections, you’ll play a visible role in driving growth and reputation.This is a full-time, permanent role for a Admissions Advisor.Person Specification
Experience in customer support, client relations, or advisory roles within a healthcare settingExcellent communication and listening skills, with a calm and empathetic approachConfident handling sensitive conversations with professionalism and discretionFull UK driving licence and access to own vehicle
Benefits
Competitive salary with performance-related incentivesSupportive, compassionate, and inclusive working cultureOngoing training and professional developmentWellbeing support and employee benefitsClear opportunities for progression within care services....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering inquiries.
Greet customers in a professional and courteous manner, ensuring a positive service experience.
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times.
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers.
Coordinate with the parts department to ensure timely availability of required components for service appointments.
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections.
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions.
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately.
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers.
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness.
Training:
The programme typically lasts for 14 months, and you’ll achieve a nationally recognised qualification (Customer Service Practitioner Level 2)
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Stewartby
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Mazda Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:We are thrilled to announce that Beechwood Derby, our family-run business, has been honoured with the prestigious AM Award for Best Customer Care in 2024! We're incredibly proud to have been recognised for our unwavering commitment to providing exceptional service and care to our valued customers. The Automotive Management Awards night is widely recognized as the pinnacle of excellence and is often referred to as the "Oscars of the Motor Trade”, there is no higher accolade in the Motor Industry! The award for Best Customer Service is adjudicated by a panel of six industry leading judges who meticulously assess all aspects of the business, including feedback from various social media platforms. Beechwood’s commitment to excellence and customer satisfaction has positioned them as the No 1 dealer in the UK for customer service, surpassing competitors from over 4,500 dealerships across all brands, from Ferrari and Aston Martin to Bentley, among others. We extend our heartfelt thanks to all our loyal customers for their continued support and trust in Beechwood Derby.Working Hours :Monday - Friday, 8.30am - 5.30pm. However, each of our dealers will have different requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering enquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:
The programme typically lasts for 14-months, and you’ll achieve a nationally recognised qualification (Customer Service Practitioner Level 2)
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Daventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Further details will be made available at a later date
Training Outcome:There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:With years of experience, Rates is one of the most passionate leading experts in Ford Vehicles. Having been in the motor trade for a long time, our expert teams understand your vehicle needs to the fullest.
Our core values are built on honesty, experience and trust so that you can be sure when buying a vehicle with us, our expert advisers will provide a hassle free and transparent service.
Our team is friendly and approachable and are always eager to assist our customers in finding the right vehicle.
The doors to our showroom are always open to visitors and customers alike, so come to our dealership in and meet the ideal Ford vehicle to suit your business needs.
We care about the practicality and comfort of your commercial vehicle just as much as you do, and that is why we understand how important it is to own the most appropriate car for you. At Rates we will provide you with professional specialist advice on a range of personalised finance options and any vehicle offers we have available.Working Hours :Monday - Friday, 8.30am - 5.30pm.
However, each of our dealers will have different requirements (to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
Optical Customer Technical Support Advisor – Milton Keynes Full Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor while keeping you close to the technical side of optics, this could be a strong next step.
Apply Now To apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
Make outbound calls to new and existing customers to introduce products and services
Follow up enquiries, quotes, and previous customer interactions
Provide day-to-day administrative support to the sales team
Process sales orders accurately and in a timely manner
Maintain and update customer records and sales databases
Liaise with customers via phone and email, responding to enquiries professional
Assist with reports, spreadsheets, and general office tasks
Work closely with other departments to ensure smooth sales processes
Maintain and update customer records accurately on the CRM system
Identify sales opportunities and pass qualified leads to senior sales staff
Support account managers with customer communication and order processing
Learn product knowledge and confidently communicate key benefits to customers
Assist with sales campaigns, promotions, and customer outreach activities
Deliver a professional and friendly customer experience at all times
Training:Level 3 Business Administrator apprenticeship standard:
This is an Advanced Apprenticeship in Business Administration and will include a combination of on and off the job training in the workplace. You will have monthly mentoring and guidance at work from a Craven College Learning & Development Advisor and monthly online seminars.
After approximately 18-months you will be entered to undertake an End Point Assessment, to complete your apprenticeship.Training Outcome:
Potentially leading to permanent employment on successful completion of the apprenticeship
This will be reviewed regularly throughout the apprenticeship and a decision made prior to completion and achievement
Employer Description:We are one of Europe’s leading suppliers of ID cards and ID card printers and the official UK & Ireland distributor for Matica Technologies. Our extensive card printing range enables businesses to efficiently produce their own ID cards. Working closely with our valued network of resellers, we offer specialist ID solutions that are used across a wide range of industries. Our innovative digital access solutions support venues & events throughout the world.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Positive attitude....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK National hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities. Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and EnglishTraining Outcome:Ongoing training and development.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :25 hours per week, Saturday and Sunday, between the hours of 7am-10pmSkills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK National hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:
Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Saturday and Sunday, between the hours of 7.00am - 10.00pmSkills: Team Working,Organisation Skills....Read more...
Senior IT Security Architect – Financial Services – Lugano / Hybrid
(Key skills: IT Security Architecture, Cybersecurity, Security Frameworks, Cloud Security, Network & System Security, Identity & Access Management, Secure Design, Threat Modelling, Security Standards (ISO 27001, NIST), Risk Management, Architecture Governance, Stakeholder Advisory)
Are you an experienced security architect with a passion for designing robust, scalable and compliant security solutions in complex environments? Do you want to work at the forefront of protecting critical financial services platforms and customer data? If so, we have an exciting opportunity for you to influence security strategy and shape secure architectures at scale.
Our client, a highly reputable financial services organisation, is seeking a Senior IT Security Architect to lead the design and implementation of enterprise-level security architectures across business-critical systems. You will play a strategic role in shaping how secure digital services are delivered across the organisation, advising on security standards, controls and optimisations that protect both customers and internal operations.
As Senior IT Security Architect, you will partner with cross-functional teams including cloud engineering, software development, infrastructure, risk and compliance. You will define secure architecture patterns for both on-premise and cloud services, review designs and implementations, and ensure alignment with regulatory and internal security requirements. You’ll be instrumental in developing threat models, conducting security risk assessments and embedding secure design principles into project lifecycles.
In this role, you will develop security reference architectures, recommend security controls, and guide technical teams on secure implementation practices. You will be a trusted advisor to senior stakeholders, providing insight on emerging threats, vulnerability mitigations and compliance obligations. You’ll help maintain and enhance the organisation’s security frameworks and contribute to continuous improvement of security governance and monitoring capabilities.
The ideal candidate will bring extensive experience in security architecture — particularly within financial services, banking or other regulated sectors — and a strong understanding of security frameworks such as ISO 27001, NIST, OWASP and CIS Controls. You’ll be comfortable working with cloud platforms (e.g., Azure, AWS), identity and access management solutions, encryption technologies and enterprise networking/security stacks. Your ability to communicate complex security concepts to both technical and non-technical stakeholders will be key to your success.
This is a rare opportunity to own security architecture for an organisation where digital innovation, data protection and security best practices are integral to the business strategy. You’ll join a collaborative team that values experience, initiative and leadership — and you’ll have significant influence over the future of secure technology delivery.
Location: Lugano, Switzerland / Hybrid working
Salary: CHF 100,000 – CHF 120,000 + Bonus + Pension + Benefits
Applicants must have the right to work in Switzerland.
NOIRSWITZERLANDREC
NOIREUROPEREC....Read more...
As a Customer Service Apprentice, you will support the Learner Services Team with a wide range of customer service and administrative duties. You will develop strong communication, organisational, and digital skills while contributing to the smooth day-to-day running of learner and apprenticeship services.
Key areas of work include:
Providing front desk reception cover, welcoming learners, clients, employers, and members of the public in a friendly and professional manner.
Handling enquiries via face-to-face contact, telephone, and email, ensuring accurate information and timely responses.Supporting learner enrolment, onboarding, and the completion of learner documentation.
Maintaining accurate learner and apprenticeship records, both digital and paper-based.
Assisting with apprenticeship paperwork, compliance evidence, and data entry.
Liaising with employers regarding documentation, learner reviews, and general enquiries.
Managing appointment bookings and directing visitors and calls appropriately.
Preparing certificates, letters, and other routine administrative documents.
Supporting the Apprenticeship Manager with audit preparation and reporting tasks.
Assisting with general office administration, including meeting scheduling, communications, and system housekeeping.
Training:The apprentice’s training will take place both at work and through college days with ON Course South West. Most of the practical training and day-to-day learning will happen in the workplace, allowing the apprentice to gain valuable hands-on experience. Additionally, there will be regular college sessions held at ON Course South West, where the apprentice will develop their knowledge and complete coursework in a classroom environment.
Training will typically occur on a set day at OCSW, with the remainder of the time spent working and applying skills on the job. This combination ensures a balanced approach to learning, blending practical work-based training with formal study.
The college sessions take place at:ON Course South West, Coburg House, Mayflower Street, Plymouth, PL1 1QX.Training Outcome:After successfully completing the Customer Services Level 2 Apprenticeship, apprentices will have developed a strong foundation of customer service skills and knowledge, enabling them to progress into a range of career opportunities. Where a suitable role is available within the business, we are happy to support the apprentice in applying for a permanent position.
Alternatively, we are committed to helping apprentices explore other career pathways and will provide guidance and support with job applications and interview preparation to help them secure a role that aligns with their skills and interests.
Potential career progression routes may include roles such as Customer Service Advisor, Senior Customer Service Assistant, Contact Centre Operative, or Team Leader. Apprentices may also choose to continue their development through further study, such as a Level 3 Customer Service Apprenticeship or related qualifications.
This apprenticeship provides an excellent stepping stone for individuals looking to build a successful career in customer service and related sectors.Employer Description:ON Course South West is a well-established training provider dedicated to delivering high-quality apprenticeships and vocational training across the South West region. We specialise in supporting individuals to develop the skills and knowledge needed to succeed in their chosen careers, working closely with employers to provide tailored training solutions. Our experienced team is committed to guiding apprentices throughout their learning journey, combining practical workplace experience with structured college-based study. We pride ourselves on offering excellent support to both apprentices and employers, ensuring positive outcomes and long-term career progression.Working Hours :Monday - Friday 8:45am-5pm (to be discussed at the interview).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Heating Engineer Support AdvisorSalary: £26,000 to £35,000 DOE + bonus + benefitsLocation: Home-based (must live in Yorkshire – occasional meetings/training in Huddersfield)Hours: Monday to Friday, 9:00am – 5:30pmAqualine is a market-leading supplier of saunas, steam rooms and premium wellness equipment for domestic and commercial customers. Due to continued growth, we are looking for an experienced Heating Engineer Support Advisor to join our team.This role is ideal for a qualified heating engineer, installer or service engineer who is looking to move off the tools into a stable, home-based position, while still using their engineering knowledge every day.This role is not suitable for IT, software, telecoms or office-only backgrounds. Applicants must have real-world heating or installation experience.The RoleYou will act as the main engineering support contact for our sauna and steam room range, helping customers, installers and colleagues with installation guidance, fault diagnosis and product selection.Using your existing heating and electrical knowledge, you will support real-life installation scenarios, advise on power and heating requirements, and help resolve issues efficiently.As the role develops, you will also support internal training and help build clear installation and support materials for the wider team.Key Responsibilities
Providing engineering support via phone and emailAdvising on heating requirements, electrical connections, controls and safe installationSupporting fault-finding on sauna heaters, steam generators and control systemsGuiding installers through real-world on-site scenariosRecommending suitable products and accessories and supporting sales where appropriateProcessing orders and updating customer recordsLiaising with warehouse and suppliers regarding stock and deliveriesCreating simple installation guides, videos and support documentsAssisting with internal training for colleagues and new starters
Essential Experience
Minimum 2 years’ experience as a heating engineer, installer or service engineerFormal heating or electrical qualifications (NVQ, City & Guilds, apprenticeship or equivalent)Strong understanding of heating systems, electrical supplies, controls and fault diagnosisComfortable speaking with customers and installers by phoneLogical, practical problem-solving approachGood written English and attention to detailBasic IT skills (email, CRM, Excel)
Desirable (but not essential)
Experience with renewables or solar installationsBackground in HVAC, plant, spa, pool or building services environmentsPrevious support, senior engineer or mentoring experienceInterest in wellness or home improvement products
Requirements
Must be based in Yorkshire and able to attend occasional meetings/training in HuddersfieldProven, stable employment historyDedicated home office with reliable wired internet connectionPrior experience working remotely preferredExclusive commitment to Aqualine (no other employment or side businesses)References and background checks will be completed in line with GDPR and insurance requirements
Why Join Aqualine?We are a growing, close-knit team with ambitious plans. You’ll play a key role in supporting customers and shaping our engineering support function, with the opportunity to develop into a senior support or training-focused position.If you enjoy solving problems, helping installers get things right first time, and using your engineering knowledge without being on site every day, this role offers the best of both worlds. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
We are looking for a driven individual to join our Customer Service team to assist in delivering an outstanding customer experience as first point of contact. As a customer service parts advisor, you will deliver exceptional customer service, maximise sales opportunities and gain excellent product knowledge.
Duties:
Promote good customer relations
Identify accurately customer requirements
Locate, issue and document the sale of parts to customers and workshops, inspecting for quality prior to supply
Maintain and continually improve the quality of service provided to the customer
Trained - to receive, inspect and check documentation of all incoming parts
Trained - to adequately package material, which is to be dispatched from the parts department
To carry out any additional duty relative to the parts department as requested
Training:Training is delivered in the workplace with visits from S&B Automotive Academy's Customer Service Account Manager both face-to-face and over the phone. The Account Manager will also offer support, advice and guidance by monitoring progress through the use of electronic logbook which both employer and the apprentice will have access to 24/7 365 days a year.Training Outcome:Apprenticeships are a unique way to begin a career where you get hands‐on training, technical classroom instruction, and a paycheck all at the same time. There are lots of different ways you can use your skills from this apprenticeship to expand in the future.Employer Description:Moto-Tech Fleet Servicing is one of the largest independent garages in Bristol with branches in both St Philips and Bedminster. With prices considerably cheaper than that of a main dealer, we provide value for money combined with a professional, friendly and honest approach.
We offer a full range of garage services including MOTs (Class IV, V & VII), Servicing, Diagnostics & Repairs. We cover all makes of cars and light commercial vehicles. Fleet servicing specialistsMoto-Tech are specialists in Fleet Servicing, whether you have a small or large fleet of vehicles, owned or leased, we can offer you a tailored solution that will save your company both time and money.
We are approved agents for most leasing companies, including Arval, ARI Fleet, Fleet Assist., GE, HSBC, Hitachi, PHH, Carillion, Lloyds, Lombard, Lex Autolease, Masterlease, Inchcape, Northgate, Pendragon, Seven Asset, Venson, Velo and more…Working Hours :Monday- Friday
7:30am- 5pm
40 Hours a weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Field Customer Success Manager – RestaurantsLocation: Los Angeles (North America Travel Required)Salary: $70,000 - $85,000 plus bonus Our client is a global FoodTech company focused on transforming the restaurant industry with innovative solutions that enhance food quality and operational efficiency. They are now seeking a Customer Success Manager to join their growing team.In this key role, you will launch and manage pilot trials with customers across North America, showcasing the financial and environmental benefits of the product. You will build strong relationships and ensure successful implementations.This role requires strategic thinking, hands-on execution, and excellent interpersonal skills. If you are passionate about customer success, experienced in project management, and open to frequent travel to deliver measurable impact for clients, we want to hear from you.Responsibilities:
Design, implement, and manage pilot trials with customers across North America, demonstrating the product’s value while tracking key success metrics and reporting insights to inform continuous improvement.Build and maintain strong, long-lasting relationships with key customer stakeholders, acting as a trusted advisor and ensuring successful adoption and loyalty.Develop and deliver training programs for customer staff, enabling them to effectively use and champion the product internally.Manage multiple complex projects and third-party vendors, coordinating installation, support services, and ensuring timely, high-quality delivery.Recruit, onboard, and lead a high-performing Customer Success team while representing the company at industry events, gathering feedback, and acting as a passionate product evangelist.
Qualifications:
Bachelor’s degree in Business, Marketing, Hospitality, Environmental Science, or a related field, with 5+ years in customer success, account, or project management, ideally in restaurants, hospitality, or commercial kitchens.Proven experience managing pilot programs, new product introductions, and multiple complex projects, with proficiency in project management tools and CRM software (e.g., Salesforce).Strong understanding of operational and environmental challenges in restaurant and commercial kitchen settings, with the ability to translate technical information clearly to diverse audiences.Exceptional communication, interpersonal, and relationship-building skills, with a track record of engaging senior-level executives and fostering trust.Highly organized, proactive, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment, with willingness to travel extensively across North America.
If you are keen to discuss the details further, please apply today or send your cv to Nas at COREcruitment dot comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Apply core cyber security concepts to AWS-based cloud environments, including identity, network, workload, and data security
Advise on protection against common cloud and AWS threats, such as misconfigurations, excessive permissions, exposed services, and insecure workloads
Identify, assess, and help remediate common cloud misconfigurations across AWS accounts and services
Identify and support the resolution of vulnerabilities on cloud-based workloads, including virtual machines and containerised applications
Monitor and respond to security alerts generated by security tooling, escalating and investigating issues with support from senior engineers
Administer and support security tooling, including native AWS security services and third-party platforms
Produce security insight and posture reports that help customers understand their current risk and improvement areas
Assist in developing remediation plans for security findings, vulnerabilities, and configuration issues
Support the implementation of cyber security tools and services within customer cloud environments
Advise on compliance and regulatory alignment, helping customers understand how security controls map to frameworks and standards (e.g. ISO, CIS, NIST, etc.)
Maintain clear documentation of findings, actions taken, and recommendations
Training:Why choose our Cyber Security Engineer Level 4 Apprenticeship?
The Cyber Security Engineer apprentice can help to design, build and test secure networks, security products or systems to help protect your organisation against cyber threats.
QA is a market leader in cyber security training, with a state-of-the-art immersive cyber gamified learning, giving apprentices a hands-on learning experience in simulating a real cyber threat.
QA's exclusive partnership with Circadence Corporation, the pioneer of the hands-on gamified learning platform Project Ares®, allows us to uniquely incorporate hands-on scenario training into our cyber security apprenticeships. The Project Ares platform offers a totally immersive experience, using automated features to support skills adoption with an in-game advisor, Athena, who advises our players through scenario-based challenges. The platform scenarios replicate the unpredictability and escalating levels of complexity that cyberattacks can present. It drives high levels of engagement through leaderboards and badges, elements used widely in the gaming world.
QA’s Cyber Security Engineer Level 4 apprenticeship programme enables the apprentice to:
Develop problem-solving and critical thinking skills in a safe, but realistic environment
Apply all of the acquired skills throughout the programme, with added scoring of players and opponent actions with replay for object assessment
Take part in hands-on training and active-learning models that increase retention rates by 75% so that cyber apprentices can prepare for real-world challenges
Tools and technologies learned:
Apprentices will learn to use Project Ares, Python, Microsoft Azure, Microsoft PowerShell, Linux and AWS
Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average
Employer Description:As an all-in Premier Amazon Web Services (AWS) partner, we empower you to optimise, modernise, and drive growth for your businesses through their use of the world’s largest cloud computing platform. We do this by providing bold advice, clear guidance, and smart solutions that make AWS work for you. Learn from master-of-one architects who know AWS better than the people inside it. And get more for your investment as we leverage our status with AWS to navigate funding programmes, share resources, and pinpoint cost-savings in your spend.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Problem solving skills....Read more...
The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
This is an exciting role with first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
Working with customers to meet their requirements and giving advice on additional parts and services
Matching orders against stock items and sourcing parts, while offering competitive prices
Working as a team and independently to reach set goals and KPIs
Delivering fantastic customer service while remaining efficient and focused on your tasks
Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
Managing goods in and out
Working with suppliers, placing orders or returns and processing paperwork accurately
Always working to a high level of customer service and remain courteous and police to customers
Training:Candidates will work towards achieving Level 2 Customer Service Practitioner apprenticeship standard. They will also be required to study towards achieving Level 2 maths and English functional skills if they do not already hold equivalent qualifications.
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Level 2 Customer Service Practitioner apprenticeship standard.
Standard Training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Bespoke Hyundai certified training
Regular in dealer review and assessment visits
Functional skills if needed
Training Outcome:
Possible permanent position on the completion of the apprenticeship
Further opportunities to develop career to become a fully qualified master technician and MOT tester
On completion of the apprenticeship the average salary of a light vehicle technician is anywhere between 24k-27k. While most experienced technicians may earn up to £33k per year
Employer Description:Your Hyundai main dealer, MotorFair, Birmingham, is a family-owned business committed to quality service.
Founded by Mr. Derrick Grieveson in 1953 as Worcester Carsales, we have been serving motorists in Birmingham, Worcestershire, and the West Midlands for over 70 years. In 1963, we relocated to Hylton Road, Worcester. Derrick’s son, Stuart Grieveson, now our Managing Director, joined the company in 1973. Over the last 25 years, we’ve acquired multiple new car franchised dealerships in the West Midlands.
Three generations of the Grieveson family, including three of Derrick’s grandchildren, proudly work within the company.Working Hours :Monday- Friday, 8.00am- 5.00pm with a 30-min lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
The Kia Light Vehicle Technician Apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia vehicle technician, qualifying them to be responsible for:
Servicing vehicles
Repairing and replacing faulty parts and components
Advising the Service Advisor about faults and required repairs
Contact with customers about work required
Diagnosing and repairing complex vehicle faults
Training:Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, apprentices will receive the following teaching, learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face-to-face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Training Outcome:
Upon completion of the Kia Technician Apprenticeship, apprentices have the opportunity to transition into Senior Technician, Master Technician, EV Specialist, and Service/Aftersales Manager roles
Kia is committed to growing the automotive talent pool with Electric Vehicle Specialists
Employer Description:About Us - Clarks of KidderminsterOur Mission is to provide a quality service exceeding customer expectations, leading to growth and security for all.At Clarks of Kidderminster, our mission is to provide exceptional service that exceeds customer expectations, ensuring growth and security for all.
We are a family-owned dealership with a proud history of serving motorists across Shropshire, Herefordshire and the West Midlands for over 70 years. Established in 1953 by Mr. Derrick Grieveson under the name Worcester Carsales, our business has grown significantly while staying true to its customer-first values.
Our Services
Franchised Dealer for Kia, Omoda and Jaecoo – Offering the latest models with expert guidance.Electric & Hybrid Vehicles – A range of eco-friendly options to support a greener future.Motability Specialist – Helping eligible customers gain independence with tailored vehicle solutions.Quality Used Cars – A wide selection of approved pre-owned vehicles, ensuring reliability and value.Our CommitmentWith over seven decades of experience, our success is built on trust, customer satisfaction, and community engagement. We continue to reinvest in state-of-the-art facilities, staff development, and outstanding customer service.
We proudly serve Droitwich, Kidderminster, Bewdley, Stourport-on-Severn, Kingswinford, Kinver, Cleobury Mortimer, Bridgnorth, Stourbridge, Worcester, providing a friendly and professional experience for every customer.
At Clarks of Kidderminster, we believe that putting customers first ensures long-term success—a philosophy that has been at the heart of our family business for generations.Working Hours :Apprentices will be expected to work Monday–Friday, shifts to be confirmed (with the exception of weekends as per the requirements of the dealership).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Are you an experienced Principal Firmware Engineer ready to take ownership of firmware strategy and delivery for cutting-edge laser and photonics systems? This is a senior, high-impact role where you’ll lead firmware development for advanced embedded platforms supporting industries such as medical devices, life sciences, semiconductors, space, and quantum technologies.
This opportunity offers the chance to shape global firmware standards, drive innovation, and mentor teams while delivering robust, high-quality embedded solutions that meet customer and business objectives.
Key responsibilities of the Principal Firmware Engineer job based in Southampton:
Lead the research, development, testing, and maintenance of firmware for new and existing laser systems.
Drive the creation of firmware concepts, roadmaps, and strategic plans aligned with organisational goals.
Design, develop, test, and debug embedded firmware using C/C++ for complex hardware platforms.
Develop algorithms for measurement data processing and create interface and communication protocol code.
Implement and maintain build systems, automated testing, and continuous integration pipelines.
Ensure firmware meets design, quality, reliability, and cost-effectiveness standards.
Manage projects from concept and design through unit testing and handover to production.
Conduct code reviews and ensure documentation captures designs, tests, policies, and procedures.
Establish and maintain global best practice procedures across engineering teams and sites.
Act as a key subject matter expert and advisor to internal stakeholders.
Track deliverables, set priorities, and provide regular progress reports to senior leadership.
Drive continuous improvement across processes, products, and services within the firmware function.
Skills & knowledge required of the Principal Firmware Engineer job based in Southampton:
Expert-level proficiency in C/C++ and embedded firmware development.
Strong understanding of communication protocols networked and industrial interfaces.
Experience with automated testing, CI/CD pipelines, and build systems.
Knowledge of scripting languages and test automation frameworks.
Strong project management, time management, and organisational skills.
Ability to work collaboratively across engineering, R&D, product, and project teams.
Strong communication skills and the ability to operate effectively in a fast-changing, high-growth environment.
Innovative mindset with a strong customer and quality focus.
Degree in Computer Engineering, Electrical Engineering, or a related discipline.
Proven experience setting up and leading a firmware function.
Strong background in system design, planning, and delivering complex engineering projects.
Experience in the photonics industry and within fast-paced, growing environments.
If this Principal Firmware Engineer job based in Southampton could be of interest, send your CV to bwiles@redlinegroup.Com or call Ben on 01582 878816 to discuss in more detail.
....Read more...
JOB DESCRIPTION
Title: Sales Representative
Location: Kansas City, Missouri
Summary:
Are you a strategic sales professional with a track record of driving growth and building lasting client relationships? This is your opportunity to take ownership of a high-potential territory in the Kansas City, MO region-representing a portfolio of industry-leading products and services. In this role, your initiative, insight, and execution will directly influence your success and open doors to accelerated career advancement. If you're motivated by challenge, autonomy, and the ability to shape your own trajectory within a performance-driven organization, we invite you to bring your expertise and elevate what's possible.
Minimum Requirements:
Bachelor's degree in Business, a Technical field, or equivalent experience. At least 1 year of proven success in individual sales. Preferred: Experience in industrial sales, especially within the coatings industry. Must possess a valid Driver's License.
Physical Requirements:
Minimal physical activity required. Occasional lifting of up to 50 lbs. Ability to work on a computer for extended periods (up to 8 hours/day). Occasional exposure to chemicals. Willingness to travel 50%-75%, including overnight stays.
Essential Functions:
Establish and grow a high-potential territory in the Kansas City, MO region by identifying untapped markets and cultivating new customer relationships. Position yourself as a trusted advisor, educating clients on our product portfolio and delivering tailored solutions that drive measurable value. Develop and execute a strategic territory plan focused on long-term growth, account penetration, and market share expansion. Navigate complex sales cycles with confidence, leveraging your industry knowledge and consultative approach to close business. Collaborate cross-functionally with technical service, customer support, and operations teams to ensure seamless execution and customer satisfaction. Respond to customer needs and challenges with urgency, professionalism, and a commitment to delivering results. Continuously monitor market dynamics, competitive activity, and customer feedback to refine your approach and stay ahead of trends. Operate with a high degree of autonomy while maintaining alignment with broader sales objectives and leadership expectations. Support field technical service efforts when needed to reinforce product performance and customer trust. Champion our values of safety, quality, and service in every customer interaction and business decision.
Who We Are: Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer: We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best."Apply for this ad Online!....Read more...
Core Duties:
Assist with the management of applications responding to queries where possible or forwarding to relevant member of team
Manage the access care planning application for all Care Support Workers and office based staff
Assisting with payroll queries and arranging the monthly payroll to our finance team
Monitoring and communicating with all Care Support Workers in relation to the care planning application
Working alongside care coordinator to arrange working shift for all staff and assisting with the monthly rotas
Process timesheet requests and queries
Taking responsibility for scheduling all meetings, and storing meeting minutes as per company policies
You will be responsible for answering calls and monitoring electronic monitoring system
Keep all administrative trackers up to date and accurate on a weekly basis, updating the team on any changes/concerns
Develop and maintain relationships with clients; community-based workers and outside agencies - including commissioners
Working with the senior team - ensuring governance planner and tasks are being implemented in a timely manner - following up on any overdue tasks
Schedule and monitor Care Assistants calls on a weekly and daily basis; considering Client/Care Assistant suitability and logistics
Identify and report areas of recruitment needs
Assist the care manager with Client care plans and reviews
Participate in the ‘on call’ rota and provide an up-to-date handover
Assist with the processing of DBS referrals, liaising with the relevant HR Advisor and logging cases that have been submitted
Ensure the maintenance of employee records, ensuring complete accuracy and confidentiality
Provide a high level of customer service to all stakeholders
Support the team in the delivery of its objectives demonstrating a ‘can do’ attitude and adopting a flexible and resourceful approach
Support the recruitment team with project administration as and when required
Training:Business Administrator Level 3.Training Outcome:Full-time employment with Trailblazer and a well-constructed career path.Employer Description:Trailblazer Social Care is a Care Quality Commission (CQC) registered organisation. We deliver professional care based on both the healthcare requirements and personal preferences of our clients. Our services include
Rapid Response, Palliative and end of life care and Personalised care.Working Hours :Monday to Friday 8am until 4pm or 9am until 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Relationship Building Skills,Time Management,Confidentiality,Professionalism,Friendly,Professional....Read more...
OPTICAL ASSISTANT JOB STOCKPORT
Full Time Optical Assistant Independent Opticians, Stockport, Greater Manchester
A modern independent Opticians in Marple, Stockport is looking for a full time Optical Assistant to join its small, friendly team.
The practice has a strong reputation in the local community for thorough eye care, using the latest diagnostic technology including OCT, as well as offering contact lenses, myopia management for children and hearing care. Patients choose them for the time they take, the continuity of care and the personal service they receive.
The Practice
Fully private Independent, traditional Opticians with a modern, beautiful practice
Community based, with a loyal patient base and many long-standing families
Small, close-knit team of 3–4 people and very low staff turnover
Comprehensive clinical services, including advanced eye examinations with OCT and contact lens care
Myopia management for children and dedicated kids eye care
Hearing care available on-site
Wide choice of frames and sunglasses to suit all budgets, including brands such as Ted Baker, Stepper and Silhouette
Optical Assistant – Key Responsibilities
Meeting and greeting patients, creating a warm and welcoming first impression
Booking and managing appointments
Dispensing single vision, bifocal and varifocal lenses
Supporting patients with frame styling and selection
Taking accurate measurements and fitting frames
Adjustments, repairs and general aftercare
Helping with social media content and promoting the practice locally
Maintaining high standards of clinical support and customer service
Working Pattern & Salary
Full time, 4.5 days per week including Saturday morning
35 hours per week
Practice opening hours:
Tuesday to Friday 8.45am to 5.30pm
Saturday 8.45am to 1.00pm
Salary range £23,000 to £24,000 for 35 hours depending on experience
Monthy bonus scheme
Optical Assistant – Requirements
Previous experience working as an Optical Assistant / Optical Advisor / Dispensing Assistant in an Opticians is highly desirable
Confident dispensing skills and comfortable making frame and lens recommendations
Warm, personable and patient focused
A genuine team player who enjoys working in a small, supportive team
Calm, professional and confident when speaking with patients of all ages
Proud to deliver the level of care expected from a high quality independent practice
Keen to learn, develop and take on more responsibility over time
This would suit an Optical Assistant who enjoys working in a relaxed, personal setting where you can really get to know your patients.
How To Apply
To avoid missing out on this Optical Assistant job in Stockport, please send your CV to Rebecca Wood using the Apply link as soon as possible.Send us a message on Whatsapp!....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments, bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department, so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.
Teamwork: Liaison with all the relevant departments, including workshop and management, to deliver an amazing customer experience.
Promotion: Assisting with the sale of accessories and service plans.
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn.
Teamwork.
Strong communication.
Customer Service.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard.
Brand specific certifications.
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers. Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
