An exciting opportunity has become available for a Sales Executive to join a reputable Car Repair Centre, specialising in comprehensive car repair services for a diverse range of vehicles.
As a Service Advisor, you will be responsible for managing customer enquiries, selling high-value repair packages. This role offers a salary of £35,000 - £38,000 and benefits.
You will be responsible for:
? Greet clients and manage vehicle check-ins and check-outs
? Provide updates to clients and upsell services where appropriate
? Schedule appointments and manage bookings to avoid overbooking
? Respond to customer inquiries via phone, email, and online
? Sell repair packages, parts, and services to customers
? Maintain accurate customer records and service details
? Assist with inventory management and order parts as needed
? Coordinate with the workshop team to meet service requirements
? Handle customer complaints and queries professionally
What we are looking for:
? Previously worked as a Garage Service Advisor, Vehicle Repair Service Advisor, Service Advisor, Service Adviser, Service receptionist, Service administrator or in a similar role.
? Experience in sales / customer service.
? Ideally have 1 year of experience as Service Advisor.
? A solid understanding of vehicle mechanics and internal components.
? Strong verbal and written communication skills
? A valid UK driving licence.
This is an excellent opportunity to join a stable, supportive organisation and make a real impact within a national sales role.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights....Read more...
An exciting opportunity has become available for a Sales Executive to join a reputable Car Repair Centre, specialising in comprehensive car repair services for a diverse range of vehicles.
As a Service Advisor, you will be responsible for managing customer enquiries, selling high-value repair packages. This role offers a salary of £35,000 - £38,000 and benefits.
You will be responsible for:
* Greet clients and manage vehicle check-ins and check-outs
* Provide updates to clients and upsell services where appropriate
* Schedule appointments and manage bookings to avoid overbooking
* Respond to customer inquiries via phone, email, and online
* Sell repair packages, parts, and services to customers
* Maintain accurate customer records and service details
* Assist with inventory management and order parts as needed
* Coordinate with the workshop team to meet service requirements
* Handle customer complaints and queries professionally
What we are looking for:
* Previously worked as a Garage Service Advisor, Vehicle Repair Service Advisor, Service Advisor, Service Adviser, Service receptionist, Service administrator or in a similar role.
* Experience in sales / customer service.
* Ideally have 1 year of experience as Service Advisor.
* A solid understanding of vehicle mechanics and internal components.
* Strong verbal and written communication skills
* A valid UK driving licence.
This is an excellent opportunity to join a stable, supportive organisation and make a real impact within a national sales role.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has become available for a Sales Executive to join a reputable Car Repair Centre, specialising in comprehensive car repair services for a diverse range of vehicles.
As a Sales Executive, you will be responsible for managing customer enquiries, selling high-value repair packages. This role offers a salary of £35,000 - £38,000 and benefits.
You will be responsible for:
? Greet clients and manage vehicle check-ins and check-outs
? Provide updates to clients and upsell services where appropriate
? Schedule appointments and manage bookings to avoid overbooking
? Respond to customer inquiries via phone, email, and online
? Sell repair packages, parts, and services to customers
? Maintain accurate customer records and service details
? Assist with inventory management and order parts as needed
? Coordinate with the workshop team to meet service requirements
? Handle customer complaints and queries professionally
What we are looking for:
? Previously worked as a Garage Sales Executive, Vehicle Repair Sales Executive, Sales Advisor, Sales Consultant, Workshop Sales Executive, Business Manager or in a similar role.
? Experience in sales / customer service.
? Ideally have 1 year of experience as Service Advisor or Sales Executive
? A solid understanding of vehicle mechanics and internal components.
? Strong verbal and written communication skills
? A valid UK driving licence.
This is an excellent opportunity to join a stable, supportive organisation and make a real impact within a national sales role.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your in....Read more...
An exciting opportunity has become available for a Sales Executive to join a reputable Car Repair Centre, specialising in comprehensive car repair services for a diverse range of vehicles.
As a Sales Executive, you will be responsible for managing customer enquiries, selling high-value repair packages. This role offers a salary of £35,000 - £38,000 and benefits.
You will be responsible for:
* Greet clients and manage vehicle check-ins and check-outs
* Provide updates to clients and upsell services where appropriate
* Schedule appointments and manage bookings to avoid overbooking
* Respond to customer inquiries via phone, email, and online
* Sell repair packages, parts, and services to customers
* Maintain accurate customer records and service details
* Assist with inventory management and order parts as needed
* Coordinate with the workshop team to meet service requirements
* Handle customer complaints and queries professionally
What we are looking for:
* Previously worked as a Garage Sales Executive, Vehicle Repair Sales Executive, Sales Advisor, Sales Consultant, Workshop Sales Executive, Business Manager or in a similar role.
* Experience in sales / customer service.
* Ideally have 1 year of experience as Service Advisor or Sales Executive
* A solid understanding of vehicle mechanics and internal components.
* Strong verbal and written communication skills
* A valid UK driving licence.
This is an excellent opportunity to join a stable, supportive organisation and make a real impact within a national sales role.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Application Processing:
Submitting full mortgage applications, managing documents (proof of income, ID), and ensuring everything meets lender requirements.
Client Communication:
Acting as the main contact for clients, providing updates, answering queries, and resolving issues.
Liaison:
Coordinating with lenders, solicitors, and other third parties to gather information (e.g., medicals, valuations).
File Management:
Maintaining accurate digital and physical files, updating systems (like eKeeper), and ensuring data is current.
Compliance:
Ensuring all activities adhere to industry regulations and company standards.
Post-Completion Tasks:
Handling account changes (name/address), processing payments, and managing redemption statements.
Essential Skills & Experience:
Strong organisational and multitasking abilities.
Excellent written and verbal communication skills.
Attention to detail and methodical approach.
Proficiency with MS Office (Word, Excel) and mortgage software.
Ability to work under pressure and meet deadlines.
Discretion and professionalism.
Training Outcome:Mortgage Advisor or Protection Advisor.Employer Description:Award Winning Firm with a leading Changemaker.
Opportunity to build a career in Financial Services.Working Hours :Monday to Friday between 9am- 5.30pm - needs to be flexible as per business needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Richmond Motor Group Southhampton are currently seeking a Service Advisor Apprentice to join their dealership. This is an exciting reception-based role, working towards a level 2 customer service qualification, which also offers first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
Acting as the first point of contact for all customers entering the dealership and ensuring they receive the best customer service experience
Upselling and cross-selling additional products and services
Booking in cars for MOT's and service
Liaising with workshop vehicle technicians for updates with vehicle repair timescales
Liaising with customers in a professional, polite and courteous manner, both face to face and via the telephone
Working to a high level of customer service at all times
General ad hoc duties as and when required
Training:
Candidates will work towards achieving Level 2 Customer Service Practitioner apprenticeship standard qualification.
They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications.
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Level 2 Customer Service Practitioner apprenticeship standard,
Standard Training will include:
· Nationally recognised qualifications
· IMI level 2 Certificate in Customer Service for the Automotive Industry
· ATA Accreditation Customer Service Advisor
· Bespoke Hyundai certified training
· Regular in dealer review and assessment visits
· Functional skills if neededTraining Outcome:
Possible permanent position on the completion of the apprenticeship
On completion of the apprenticeship, the average salary of a parts and service advisor is anywhere between 22k-28k
Employer Description:Founded by Managing Director Michael Nobes, and originally Richmond Hyundai in 1995, the Richmond Motor Group has seen incredible growth in a relatively short period of time, collecting many awards and accolades along the way.
The government scrappage scheme in 2010 saw Richmond become the UK's Number 1 scrappage dealer, taking hundreds of old and inefficient vehicles off the road and replacing them with cleaner, greener models, and the business has been Europe's number one Hyundai dealer for several years.
The business has developed from the small Portsmouth showroom to today’s multi-site, multi-million pound dealerships on the South Coast. Richmond Motor Group now operates from 7 locations which includes 13 showrooms covering Hampshire, West Sussex and Surrey and works with 6 different franchises.
Despite the significant growth of the business, our values remain the same and the family friendly feel of the original business continues and we make sure to put our customers at the heart of our business.Working Hours :Monday - Friday, 8.00am - 5.00pm with a 30 min lunch.Skills: Communication skills,IT skills,Organisation skills,Team working....Read more...
An exciting opportunity has arisen for a Customer Service Coordinator to join a reputable company in the calibration industry. This permanent role offers salary range of £25,000 - £30,000 (DOE) and benefits.
As a Customer Service Coordinator, you will play a vital role in delivering reliable and proactive support, forming an integral part of the organisation's customer-focused strategy.
You will be responsible for:
? Deliver high-quality customer service with empathy and professionalism.
? Develop strong internal relationships across admin and operational teams.
? Manage customer queries efficiently and in a well-organised manner.
? Liaise with clients and team members to clarify requirements and prepare accurate technical quotations.
? Act as the primary contact for customer communication via phone and email.
? Maintain up-to-date and accurate order information within internal systems.
? Adhere to procedures aligned with ISO17025 and ISO9001 quality standards.
? Conduct initial contract reviews and quality checks on incoming work orders.
? Identify and escalate customer complaints appropriately to support swift resolution.
? Assist the logistics function in coordinating timely deliveries.
What we are looking for:
? Previously worked as a Customer Service Coordinator, Customer Support Coordinator, Customer Service Executive, Customer Support Executive, Client Services Coordinator, Customer Relations Coordinator, Customer Service Administrator, Client Support Administrator, Customer Care Coordinator, Customer Service Advisor or in a similar role.
? Possess customer service experience, preferably in a technical environment.
? Skilled in Microsoft 365 apps, especially Outlook.
? Customer-focused with excellent communication skills.
Ready to take on this exciting challenge? Apply today and become a part of our clients success story!
Important Information: We endeavour to process your personal....Read more...
You will become an important part of the office team, helping customers and supporting our engineering operations. FTP Electrical provides nationwide electrical compliance services which include fixed wire testing, PAT testing, fire alarm servicing, emergency lighting inspections, thermal imaging and more. Your role will be key in keeping everything running smoothly.
Typical duties will include:
Handling customer enquiries by phone and email
Booking and scheduling appointments for engineers
Providing updates to customers and ensuring records are accurate
Liaising with internal colleagues to help resolve queries
Learning about the different services FTP Electrical provides and how they support customer safety
General administrative tasks that help the office work efficiently
Preparing paperwork for engineers and ensuring files are complete
This is a busy environment where communication, confidence and a positive attitude are important.Training:You will complete the Level 2 Customer Service Practitioner apprenticeship through Hull College. Training will include a mix of workplace learning, online sessions and regular meetings with an assessor. You will develop skills in communication, professionalism, teamwork, organisation and customer handling while gaining experience from the FTP Electrical team.Training Outcome:On successful completion of the apprenticeship, you may have the opportunity to move into a permanent Customer Service role. With experience, you could progress into roles such as Customer Service Advisor, Scheduler, Service Coordinator or similar positions within the compliance, facilities or electrical services sector.Employer Description:We focus on delivering the highest quality customer service and impartial advice, offering high-quality PAT testing for both commercial and domestic clients.
Our qualified engineers ensure compliance with electrical safety regulations, so you can focus on what matters most.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
An exciting opportunity has arisen for a Customer Service Coordinator to join a reputable company in the calibration industry. This permanent role offers salary range of £25,000 - £30,000 (DOE) and benefits.
As a Customer Service Coordinator, you will play a vital role in delivering reliable and proactive support, forming an integral part of the organisation's customer-focused strategy.
You will be responsible for:
* Deliver high-quality customer service with empathy and professionalism.
* Develop strong internal relationships across admin and operational teams.
* Manage customer queries efficiently and in a well-organised manner.
* Liaise with clients and team members to clarify requirements and prepare accurate technical quotations.
* Act as the primary contact for customer communication via phone and email.
* Maintain up-to-date and accurate order information within internal systems.
* Adhere to procedures aligned with ISO17025 and ISO9001 quality standards.
* Conduct initial contract reviews and quality checks on incoming work orders.
* Identify and escalate customer complaints appropriately to support swift resolution.
* Assist the logistics function in coordinating timely deliveries.
What we are looking for:
* Previously worked as a Customer Service Coordinator, Customer Support Coordinator, Customer Service Executive, Customer Support Executive, Client Services Coordinator, Customer Relations Coordinator, Customer Service Administrator, Client Support Administrator, Customer Care Coordinator, Customer Service Advisor or in a similar role.
* Possess customer service experience, preferably in a technical environment.
* Skilled in Microsoft 365 apps, especially Outlook.
* Customer-focused with excellent communication skills.
Ready to take on this exciting challenge? Apply today and become a part of our clients success story!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.
Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist Apprenticeship Standard, including Functional Skills if required.
As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:
Upon completion, apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership
Employer Description:At D.M. Keith we're more than just a workplace. We're a family.
We know that finding a meaningful and rewarding job can be a long journey. Our goal is to make that process as easy as possible for you, and to create a work environment that's satisfying - one where you'll look forward to coming to every day. Start your journey with us today!Working Hours :Monday - Friday, full-time and may require the occasional weekend work where required. Working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
