Service Advisor Main Dealership Manchester
Our client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in Manchester
Basic salary - £28,500
OTE - £36,000
Hours 8am to 6pm
5 days a week
Saturday rota 8am to 1pm (1 in 3)
Key role and responsibilities for this Service Advisor role in Manchester
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
Minimum requirements for this Service Advisor role in Manchester
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience of using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks
Service Advisor - Main Dealership Manchester....Read more...
Job description
Service Advisor Main Dealership Liverpool
Our client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in Bolton
Basic salary - £28 500
OTE - £36,000
Hours 8am to 6pm
5 days a week
Saturday rota 8am to 1pm (1 in 3)
Key role and responsibilities for this Service Advisor role in Liverpool
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
Minimum requirements for this Service Advisor role in Liverpool
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience of using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks
Service Advisor - Main Dealership Liverpool....Read more...
Service Advisor Main Dealership Bolton
Our client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in Bolton
Basic salary - £28 500
OTE - £36,000
Hours 8am to 6pm
5 days a week
Saturday rota 8am to 1pm (1 in 3)
Key role and responsibilities for this Service Advisor role in Bolton
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
Minimum requirements for this Service Advisor role in Bolton
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience of using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks
Service Advisor - Main Dealership Bolton....Read more...
Service Advisor Main Dealership Stockport
Our client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in Stockport
Basic salary - £28,500
OTE - £36,000
Hours 8am to 6pm
5 days a week
Saturday rota 8am to 1pm (1 in 3)
Key role and responsibilities for this Service Advisor role in Stockport
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
Minimum requirements for this Service Advisor role in Stockport
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience of using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks
Service Advisor - Main Dealership Stockport....Read more...
Service Advisor Main Dealership Knutsford
Our client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in Knutsford
Basic salary - £28,000
OTE - £36,000
Hours 8am to 6pm
5 days a week
Saturday rota 8am to 1pm (1 in 3)
Key role and responsibilities for this Service Advisor role in Knutsford
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
Minimum requirements for this Service Advisor role in Knutsford
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience of using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks
Service Advisor - Main Dealership Knutsford....Read more...
Service Advisor - Agricultural Dealership - Esher
Holt Automotive are working on behalf of a main dealership in the Agricultural Sector for their branch in Esher. They have the requirements for an experienced Service Advisor/Administrator to join their successful service team on a part-time basis. Previous experience within a similar environment & experience with internal systems is required.
- Part-time or Full-time Hours available.
- Salary DOE + Bonus Opportunity
- 27.5 hours per week - 9am to 2.30pm Monday to Friday
- Company benefits, 32 Days annual leave inc Bank (Full-time) Sick pay, Pension etc.
Key role and responsibilities for this Service Advisor role in Esher:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
Minimum requirements for this Service Advisor role in Esher:
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience of using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks
Service Advisor - Agricultural Dealership - Esher....Read more...
Service Advisor - Agricultural Dealership - Albourne
Holt Automotive are working on behalf a main dealership in the Agricultural Sector. They have the requirements for an experienced Service Advisor/Administrator to join their successful service team. Previous experience within a similar environment & internal systems required.
- Part-time or Full-time Hours available
- Salary DOE + Bonus Opportunity
- 25 to 40 hours per week between 8am and 5pm Monday to Friday.
- Company benefits, 32 Days annual leave inc Bank (Full-time) Sick pay, Pension etc.
Key role and responsibilities for this Service Advisor role in Albourne:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
Minimum requirements for this Service Advisor role in Albourne:
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience of using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks
Service Advisor - Agricultural Dealership - Albourne....Read more...
Service Advisor - £27,000 basic Main Dealership Northampton
Our client, a main dealership in Northampton is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £27,000 with an excellent benefits package.
- 8am-5:30pm Monday - Friday
- 1 in 2 Saturday 8am-12pm
- Pinnacle access
Key Service Advisor Roles and Responsibilities:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- As a Service Advisor you will advise on timescales and collection arrangements
Minimum Service Advisor Requirements:
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
Service Advisor - £27,000 basic Main Dealership Northampton
Job Type - Permanent
Hours - Full time
Job Title - Service Advisor....Read more...
Service Advisor - £31,000 Main Dealership Chingford
Our client, a main dealership in Chingford is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000 with an excellent benefits package.
- Monday to Friday 8 till 6 and every other Saturday.
- 22 days holiday (plus bank holidays)
Key Service Advisor Roles and Responsibilities:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- As a Service Advisor you will advise on timescales and collection arrangements
Minimum Service Advisor Requirements:
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
Service Advisor - £31,000 Main Dealership Chingford
Job Type - Permanent
Hours - Full time
Job Title - Service Advisor ....Read more...
Service Advisor - £25,000 Main Dealership Amersham
Our client, a main dealership in Amersham is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a strong OTE.
- 8am to 6pm Monday to Friday
- Saturdays on Rota basis 8am to 1pm
- OTE £12,000 bonus
Key Service Advisor Roles and Responsibilities:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- As a Service Advisor you will advise on timescales and collection arrangements
- Produce job cards on the in-house computer system
Minimum Service Advisor Requirements:
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience in using commercial databases
Service Advisor - £25,000 Main Dealership Amersham
Job Type - Permanent
Hours - Full time
Job Title - Service Advisor
If you are interested in this Service Advisor role, please apply today! ....Read more...
Service Advisor - £26,000 Independent Garage High Wycombe
Our client, an independent garage in High Wycombe is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £26,000 with an excellent benefits package.
- Monday to Friday 08:00 17:30
- Holiday: 20 days, rising to 23 Days after 3 years service (1 day for each year
worked) + bank holidays
Key Service Advisor Roles and Responsibilities:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- As a Service Advisor you will advise on timescales and collection arrangements
- Produce job cards on the in-house computer system
Minimum Service Advisor Requirements:
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience in using commercial databases
Service Advisor - £26,000 Independent Garage High Wycombe
Job Type - Permanent
Hours - Full time
Job Title - Service Advisor
If you are interested in this Service Advisor role, please apply today! ....Read more...
Job Role: Senior Service Advisor
Hours: 45 hours per week (0800-1800 M-F, 0800-1300 Saturdays on a rota paid as extra)
Salary: £30,000 basic OTE £42,500
We are recruiting for a high-performing Senior Service Advisor to join a dynamic and successful Prestige Dealership, offering an excellent bonus package and company benefits.
This is the perfect opportunity for someone looking to utilise their experience in their motor trade and stepping into a more senior role.
- £34,000 basic OTE £42,500
- 45 hours per week (0800-1800 M-F, 0800-1300 Saturdays on a rota paid as extra)
- Progression & training
Key Senioir Service Advisor Roles and Responsibilities:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers needs
- Advise on timescales and collection arrangements
- Produce job cards on the in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
Minimum Senior Service Advisor Requirements:
- Experience in a similar role as a Parts / Service Advisor in a Main Dealership
- An ability to sell additional products and services to customer
- Experience in using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks and people
If you are looking for your next motor trade move, simply hit apply below or speak to Eric Duxbury @ Holt Recruitment
Senior Service Advisor - OTE £42,500 Main Dealership Guildford Area ....Read more...
Service Advisor Norwich
Are you an experienced Service Advisor looking for a new opportunity in Norwich? Look no further!
Position: Service Advisor
Location: Norwich
Salary: £26,000 Basic, and potential of £32,000 OTE
Hours: Full time position
Requirements:
Must have experience as a Service Advisor, Service Admin, or equivalent within the motor trade.
Ability to sell additional products and services to customers.
Proficiency in using commercial databases.
Responsibilities:
Ensure customers are informed of required Service and repair work to their vehicles professionally.
Advise customers on timescales and collection arrangements.
Produce job cards on the in-house computer system.
Ensuring great customer service!
Benefits:
Competitive salary starting at £26,000.
Career progression opportunities.
Employee discount on car and servicing
Structured pension scheme
Performance bonuses
If you have the experience and skills to excel as a Service Advisor, apply here or email me at troy.ohagan@holtautomotive.co.uk....Read more...
Service Advisor Coventry
Are you an experienced Service Advisor looking for a new opportunity in Coventry? Look no further!
Position: Service Advisor
Location: Coventry
Salary: £26,000 Basic, and potential of £32,000 OTE
Hours: Full time position
Requirements:
Must have experience as a Service Advisor, Service Admin, or equivalent within the motor trade.
Ability to sell additional products and services to customers.
Proficiency in using commercial databases.
Responsibilities:
Ensure customers are informed of required Service and repair work to their vehicles professionally.
Advise customers on timescales and collection arrangements.
Produce job cards on the in-house computer system.
Ensuring great customer service!
Benefits:
Competitive salary starting at £26,000.
Career progression opportunities.
Employee discount on car and servicing
Structured pension scheme
Performance bonuses
Birthday as paid leave
Critical illness cover
If you have the experience and skills to excel as a Service Advisor, apply here or email me at troy.ohagan@holtautomotive.co.uk....Read more...
Service Advisor Cambridge
Are you an experienced Service Advisor looking for a new opportunity in Cambridge? Look no further!
Position: Service Advisor
Location: Cambridge
Salary: £26,000 - £32,000 Basic, and potential of £40,000 OTE uncapped
Hours: Monday Friday, 1-3 Saturdays
Requirements:
Must have experience as a Service Advisor, Service Admin, or equivalent within the motor trade.
Ability to sell additional products and services to customers.
Proficiency in using commercial databases.
Responsibilities:
Ensure customers are informed of required Service and repair work to their vehicles professionally.
Advise customers on timescales and collection arrangements.
Produce job cards on the in-house computer system.
Ensuring great customer service!
Benefits:
Competitive salary Depending on experience at £26,000.
Career progression opportunities.
Employee discount on car and servicing
Structured pension scheme
If you have the experience and skills to excel as a Service Advisor, apply here or email me at troy.ohagan@holtautomotive.co.uk....Read more...
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country.
Optical Customer Service Advisor - Role
To resolve all returns queries in a timely, accurate and consistent manner by ensuring that glasses are analysed accurately and data from company MI systems is used to give the correct information and outcome.
To ensure that departmental KPI's are met on a daily/monthly basis.
To provide technical information regarding frames and lenses to Opticians
When applicable, to supply advice on the dispensing of glasses in order to resolve queries from practices
To build a rapport with key clients
To deal with inbound calls/queries in a polite and efficient manor - ensuring the customer is left satisfied.
To fully interact with the supply chain across the relevant sites
To support the coaching and monitoring process within the returns team and to ensure that calls made to store comply with all the relevant criteria making a 'perfect call'
Optical Customer Service Advisor – Requirements
Previous experience of working as an Optical Assistant
Attention to detail
Organised
Able to build rapport
Good at multitasking
Excellent customer service skills
Optical Customer Service Advisor – Package
Working 37.5 hours a week
Monday to Friday 9am to 5pm
Salary between £20,000 to £23,000
This is an excellent opportunity for an Optical candidate to work within a different environment whilst still ensuring your offer excellent standards of customer service at all times.
To apply for this role please send a copy of your CV or alternatively call 0114 238 1726.....Read more...
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country.
Optical Customer Service Advisor - Role
To resolve all returns queries in a timely, accurate and consistent manner by ensuring that glasses are analysed accurately and data from company MI systems is used to give the correct information and outcome.
To ensure that departmental KPI's are met on a daily/monthly basis.
To provide technical information regarding frames and lenses to Opticians
When applicable, to supply advice on the dispensing of glasses in order to resolve queries from practices
To build a rapport with key clients
To deal with inbound calls/queries in a polite and efficient manor - ensuring the customer is left satisfied.
To fully interact with the supply chain across the relevant sites
To support the coaching and monitoring process within the returns team and to ensure that calls made to store comply with all the relevant criteria making a 'perfect call'
Optical Customer Service Advisor – Requirements
Previous experience of working as an Optical Assistant
Attention to detail
Organised
Able to build rapport
Good at multitasking
Excellent customer service skills
Optical Customer Service Advisor – Package
Working 37.5 hours a week
Monday to Friday 9am to 5pm
Salary is between £20,000 to £23,000
This is an excellent opportunity for an Optical candidate to work within a different environment whilst still ensuring your offer excellent standards of customer service at all times.
To apply for this role please send a copy of your CV or alternatively call 0114 238 1726.....Read more...
Customer Service Advisor
Location: Newry,Down
Salary: Very Competitive + Excellent Benefits
The Client:
Our client is a well-established automotive firm, offering a wide range of products and services to the transport industry.
The Role:
As a Customer Service Advisor, youll play a pivotal role in ensuring exceptional customer service and operational efficiency.
Responsibilities:
? Serve as the primary point of contact for customers, addressing their needs courteously.
? Manage service schedules and database efficiently.
? Coordinate PSV appointments and workshop job cards.
? Conduct outbound sales and customer care calls, nurturing key customer relationships.
? Generate maintenance contract quotes and sales.
? Collaborate with Workshop Foreman for job planning and efficiency.
? Communicate additional work requirements to customers, providing accurate quotations.
? Ensure customer satisfaction by adhering to Volvo Customer Commitments and handling complaints effectively.
? Perform general administration tasks, including report generation, paperwork management, and word processing.
Requirements:
? Previously worked as a Customer Service Advisor or in a similar role.
? GCSE level education, including Maths and English.
? Strong administration and organisational skills.
? Skilled in computer operations.
? Experience in service reception or franchised car / heavy vehicle dealership would be desirable.
? Prior mechanical knowledge would be beneficial.
? Full UK driving licence.
Benefits:
? Health insurance
? Life insurance
? Bonus scheme
? Pension scheme
? Office perks
? Free parking
? Free work laptop
? Cycle to work scheme
? Employee development programs
? Gym membership or wellness programs
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In app....Read more...
Service Advisor
Location: Preston, Lancashire
Salary: Basic £25,200 (OTE £32,600) + Excellent Benefits
Job Type: Full Time, Permanent, Monday - Friday
The Client:
Our client is a prominent automotive services provider, providing new and used cars at great price.
The Role:
As a Service Advisor, you will handle customer service and repair needs, document vehicle details accurately, optimise workshop capacity, and conduct recall procedures according to manufacturer guidelines.
Duties:
? Handle customer service and vehicle repair needs efficiently and courteously.
? Maintain department standards and promptly address customer complaints.
? Provide estimates and liaise between customers and technicians.
? Ensure proper invoicing and payment processing.
? Maintain customer files and warranty documentation accurately.
? Plan workshop capacity with the team and adhere to Manufacturer's guidelines.
? Ensure compliance with safety regulations and company policies.
? Supervise staff and maintain a pleasant customer area.
? Document repair orders accurately and obtain necessary approvals.
Requirements:
? Previously worked for 2 years as a Service Advisor or in a similar role.
? Stay updated on warranty procedures and documentation.
? Maintain knowledge of warranty, customer care, and manufacturers information.
? Familiarity with computerised recording procedures.
? Hold a driver licence and UK work authorisation.
? Completion of relevant manufacturer training courses.
Shift:
? Monday to Friday 8.00am to 5.30pm
? 1 in 3 Saturdays 8.30am to 12.30pm.
Benefits:
? Company events
? Company pension
? Cycle to work scheme
? Employee discount
? Free flu jabs
? On-site parking
Apply now for this exceptional opportunity to contribute to a successful automotive dealership and advance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying ....Read more...
Customer Service Advisor
Location: Newry,Down
Salary: Very Competitive + Excellent Benefits
The Client:
Our client is a well-established automotive firm, offering a wide range of products and services to the transport industry.
The Role:
As a Customer Service Advisor, youll play a pivotal role in ensuring exceptional customer service and operational efficiency.
Responsibilities:
* Serve as the primary point of contact for customers, addressing their needs courteously.
* Manage service schedules and database efficiently.
* Coordinate PSV appointments and workshop job cards.
* Conduct outbound sales and customer care calls, nurturing key customer relationships.
* Generate maintenance contract quotes and sales.
* Collaborate with Workshop Foreman for job planning and efficiency.
* Communicate additional work requirements to customers, providing accurate quotations.
* Ensure customer satisfaction by adhering to Volvo Customer Commitments and handling complaints effectively.
* Perform general administration tasks, including report generation, paperwork management, and word processing.
Requirements:
* Previously worked as a Customer Service Advisor or in a similar role.
* GCSE level education, including Maths and English.
* Strong administration and organisational skills.
* Skilled in computer operations.
* Experience in service reception or franchised car / heavy vehicle dealership would be desirable.
* Prior mechanical knowledge would be beneficial.
* Full UK driving licence.
Benefits:
* Health insurance
* Life insurance
* Bonus scheme
* Pension scheme
* Office perks
* Free parking
* Free work laptop
* Cycle to work scheme
* Employee development programs
* Gym membership or wellness programs
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Advisor, Service Adviser, service representative, customer service, vehicle, automotive, job, service executive
....Read more...
CUSTOMER SERVICE ADVISOR – CREWE - £23,920 BASIC SALARY + EXCELLENT BENEFITSWe are working with a prestige company who are on the top employers in the Crewe area. Due to an internal promotion and continuing success, we are recruiting for experienced Customer Service Advisors to join their supportive and friendly team. The start date will be the beginning of May.COMPANY BACKGROUNDEstablished over 20 years ago, the company has continued to grow. A market leader in their field, their customers are King but so are their employees. Our client, truly looks after their staff, recognises hard work, achievements and dedication. They offer a relaxed but busy working environment, excellent training and support on an ongoing basis and career progression.CUSTOMER SERVICE ADVISOR JOB PURPOSETo represent the company and deal with all incoming queries, questions, enquiries and process orders. Customers can contact the department via the telephone, live chat and email. Maintaining the highest level of customer service at all times. Ensuring every customer is a happy customer.The successful Customer Service Advisor will be able to say YES, to the following:-- Are you passionate about providing excellent Customer Service at all times?- Do you have experience working in an office/call centre based Customer Service environment?- Are you PC literate using Word and Excel?- Do you possess excellent communication skills both verbal and written?- Do you want to be part of a vibrant Customer Service team?CUSTOMER SERVICE ADVISOR KEY RESPONSIBILITIES:
Provide a top-notch customer service experience for all customersDeliver a prompt and efficient service to all enquiriesDealing with queries via the telephone, email and live chatProcess orders, returns, payments and refundsArrange deliveriesResolved order issuesOffer solutions for all queries received
CUSTOMER SERVICE ADVISOR KEY REQUIREMENTS:
Minimum 2 years’ experience in an office/call centre customer service environmentHave a genuine passion and interest in customer servicesExperience dealing with complaintsBe a real “people” personNaturally positive communicatorPC Literate using Word and ExcelExcellent attention to detailAble to prioritiseAttentive listening skillsCapable, ambitious and professional
CUSTOMER SERVICE ADVISOR BENEFITS AND PACKAGE:
Salary £23,920 (increasing as you learn and develop)Monthly cash incentivesExcellent training and development on an ongoing basisStarting at level 1 you will quickly have the opportunity to develop and with that will come pay reviews.Competitive annual leaveWorking Monday to Friday 9.45am-6.15pmEmployee assistance programmeCompany eventsStaff Recognition awardsAn open, friendly, supportive and fun working environmentGenuine opportunity for career progressionCycle to work schemeAnnual salary reviewsGenerous cash awards for long term service after 5 yearsOn site parking
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – CREWE - £23,920 BASIC SALARY + EXCELLENT BENEFITS....Read more...
Job Title: Customer Service Advisor
Location: Liverpool
Contract: Temp – ongoing
Salary: £14.30 Umbrella p/h
Service Care Solutions are looking for a Customer Service Advisor for our clients in Liverpool. You will be responsible for delivering excellent customer service and provide resolutions o enquiries.
Key Responsibilities:
To oversee individual inquiries, grievances, and customer requests.
To actively contribute to the ongoing enhancement of customer access to high-quality, cost-effective services.
To support the organisations dedication to Best Value and exceptional customer service.
To achieve proficiency in all facets of services provided through the Careline Service, with comprehensive training provided.
To adeptly utilise pertinent ICT systems and aid in creating, developing, and managing records, files, and statistical information.
To furnish accessible and comprehensive information and advice to customers regarding all Careline services, staying current with service-related updates.
To formulate, enhance, and uphold procedures and working practice codes that foster a quality-driven approach to service delivery.
Suitable Candidates experience: –
Experience on working within a customer focused role.
Experience of responding, handling and resolving challenging customer queries.
Experience in customer service soft skills including empathy and taking ownership.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208 966 or send an E-Mail to arran.fitchie@servicecare.org.uk....Read more...
Service Advisor
Location: Colne, Lancashire
Salary: Basic £25,200 (OTE £32,600) + Excellent Benefits
Job Type: Full Time, Permanent, Monday - Friday
The Client:
Our client is a prominent automotive services provider, providing new and used cars at great price.
The Role:
As a Service Advisor, you will handle customer service and repair needs, document vehicle details accurately, optimise workshop capacity, and conduct recall procedures according to manufacturer guidelines.
Duties:
? Handle customer service and vehicle repair needs efficiently and courteously.
? Maintain department standards and promptly address customer complaints.
? Provide estimates and liaise between customers and technicians.
? Ensure proper invoicing and payment processing.
? Maintain customer files and warranty documentation accurately.
? Plan workshop capacity with the team and adhere to Manufacturer's guidelines.
? Ensure compliance with safety regulations and company policies.
? Document repair orders accurately and obtain necessary approvals.
Requirements:
? Previously worked for 2 years as a Service Advisor or in a similar role.
? Stay updated on warranty procedures and documentation.
? Maintain knowledge of warranty, customer care, and manufacturers information.
? Familiarity with computerised recording procedures.
? Hold a driving licence and UK work authorisation.
? Completion of relevant manufacturer training courses.
Shift:
? Monday to Friday 8.00am to 5.30pm
? 1 in 3 Saturdays 8.30am to 12.30pm.
Benefits:
? Company events
? Company pension
? Cycle to work scheme
? Employee discount
? Free flu jabs
? On-site parking
Apply now for this exceptional opportunity to contribute to a successful automotive dealership and advance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your b....Read more...
Service Advisor
Location: Preston, Lancashire
Salary: Basic £25,200 (OTE £32,600) + Excellent Benefits
Job Type: Full Time, Permanent, Monday - Friday
The Client:
Our client is a prominent automotive services provider, providing new and used cars at great price.
The Role:
As a Service Advisor, you will handle customer service and repair needs, document vehicle details accurately, optimise workshop capacity, and conduct recall procedures according to manufacturer guidelines.
Duties:
* Handle customer service and vehicle repair needs efficiently and courteously.
* Maintain department standards and promptly address customer complaints.
* Provide estimates and liaise between customers and technicians.
* Ensure proper invoicing and payment processing.
* Maintain customer files and warranty documentation accurately.
* Plan workshop capacity with the team and adhere to Manufacturer's guidelines.
* Ensure compliance with safety regulations and company policies.
* Supervise staff and maintain a pleasant customer area.
* Document repair orders accurately and obtain necessary approvals.
Requirements:
* Previously worked for 2 years as a Service Advisor or in a similar role.
* Stay updated on warranty procedures and documentation.
* Maintain knowledge of warranty, customer care, and manufacturers information.
* Familiarity with computerised recording procedures.
* Hold a driver licence and UK work authorisation.
* Completion of relevant manufacturer training courses.
Shift:
* Monday to Friday 8.00am to 5.30pm
* 1 in 3 Saturdays 8.30am to 12.30pm.
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Free flu jabs
* On-site parking
Apply now for this exceptional opportunity to contribute to a successful automotive dealership and advance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Advisor, Service Adviser, Service Receptionist, Service Administrator, warranty administrator, Motors, Cars, automotive, Car dealership
....Read more...
Service Advisor
Location: Colne, Lancashire
Salary: Basic £25,200 (OTE £32,600) + Excellent Benefits
Job Type: Full Time, Permanent, Monday - Friday
The Client:
Our client is a prominent automotive services provider, providing new and used cars at great price.
The Role:
As a Service Advisor, you will handle customer service and repair needs, document vehicle details accurately, optimise workshop capacity, and conduct recall procedures according to manufacturer guidelines.
Duties:
* Handle customer service and vehicle repair needs efficiently and courteously.
* Maintain department standards and promptly address customer complaints.
* Provide estimates and liaise between customers and technicians.
* Ensure proper invoicing and payment processing.
* Maintain customer files and warranty documentation accurately.
* Plan workshop capacity with the team and adhere to Manufacturer's guidelines.
* Ensure compliance with safety regulations and company policies.
* Document repair orders accurately and obtain necessary approvals.
Requirements:
* Previously worked for 2 years as a Service Advisor or in a similar role.
* Stay updated on warranty procedures and documentation.
* Maintain knowledge of warranty, customer care, and manufacturers information.
* Familiarity with computerised recording procedures.
* Hold a driving licence and UK work authorisation.
* Completion of relevant manufacturer training courses.
Shift:
* Monday to Friday 8.00am to 5.30pm
* 1 in 3 Saturdays 8.30am to 12.30pm.
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Free flu jabs
* On-site parking
Apply now for this exceptional opportunity to contribute to a successful automotive dealership and advance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Advisor, Service Adviser, Service Receptionist, Service Administrator, warranty administrator, Motors, Cars, automotive, Car dealership
....Read more...
