Telematics Sales Advisor Vacancy:
Ref - 152925
- Salary: Negotiable dependant on experience
- Monday to Friday
- Company pension
- 20 days holiday plus bank holidays
- Christmas close down
- Permanent role
Our client, who are one the largest producer of trailer axles and suspension systems are currently looking for a Braking Systems Engineer to join their expanding team, the role will be based out of the Leicester area.
Key Telematics Sales Advisor Roles and Responsibilities:
- Engage with new and existing clients within the Transport sector selling their telematics products.
- Provide tailored recommendations and upsell business services.
- Build and maintain strong relationships with clients to ensure long-term satisfaction and retention.
- Achieve and exceed sales targets, contributing to the company's overall growth.
- Problem solve customer queries
Ideal Requirements as a Telematics Sales Advisor:
- Understanding of telematics is essential in this role
- Background within Telematics Sales would be an advantage
- Excellent communication and negotiation skills
If you want to hear more about the Telematics Sales Advisor role, please send us your CV by clicking apply now or by contacting Richard Haigh on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Telematics Sales Advisor Leicester
Commercial Vehicles, Truck and Trailer, Braking Systems, telematics
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Parts Advisor Chesterfield
£26,000 - £27,000 basic + Bonus / Commission Structure (OTE £30,000+) + Supportive Employer + Stability + Good Working Environment + Package + Immediate Start
Are you a parts advisor looking to work for a market leader while earning well with a bonus and commission scheme? If so, this is a great opportunity to join a true OEM world leader!
Work for a company who are leaders within their industry and who can offer you job security. They provide their employees with industry leading training aimed at improving and furthering their skillset. A great opportunity for a parts advisor looking for a job for life.
This market leading firm manufactures heavy mechanical equipment and machinery used in the construction industry worldwide. As this company has been established for a long time they have great relationships with clients and a reputation that speaks for itself. As a parts advisor you will benefit from unparalleled job security whilst being able to boost your earnings through commission and bonuses.
Your Role As A Parts Advisor:
* Parts Advisor - Workshop / Office based role * Be the first point of contact for customers and engineers * Sell and up-sell on parts orders and enquiry * Provide expert advice to customers * Provide quotes upon enquiries The Successful Parts Advisor Will Have:
* A background from a sales / customer service role * A strong technical attitude and ability to learn * Proactive mindset * Live commutable to Chesterfield
Please apply or contact Sam Eastgate for immediate consideration
Keywords: parts advisor, customer service advisor, engineering, technical, Chesterfield, Sheffield, Dronfield, mansfield
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.....Read more...
An excellent opportunity has arisen for a Customer Service Administrator to join a well-established company specialising in home energy-efficiency upgrades. Their services include insulation, solar panel installation, and low-carbon heating systems for homes across the UK.
In this full-time, office-based role, you'll play a vital part in coordinating energy efficiency programmes and delivering a high standard of service to customers and third-party partners.
Key Responsibilities:
? Coordinating customer appointments for home energy surveys and installations
? Managing inbound and outbound calls and emails
? Updating third-party lead generators on customer and job progress
? Maintaining accurate records across internal databases and spreadsheets
? Ensuring a smooth and professional customer experience from start to finish
? Handling customer queries and complaints in a timely and efficient manner
What We're Looking For:
? Previous experience in a similar role such as:
Customer Service Administrator, Customer Support Coordinator, Client Services Executive, Customer Service Advisor, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Specialist or Customer Support Administrator
? Ideally, you will have experience working in Renewable Energy, Sustainability, Environmental Services, Utilities, Retrofit or housing sectors.
? Alternatively, you may come from a call centre background, working for companies that support energy providers such as E.ON, OVO, British Gas, EDF, Octopus, or similar
? Experience handling billing, energy queries, appointment bookings, or customer complaints is highly desirable
? Familiarity with Microsoft Office, Google Suite, and PDF tools
? Excellent verbal and written communication skills, particularly over the phone and via email
? Minimum of 4 years proven customer service experience
What's on Offer:
? Competitive salary (£24,000 - £28,000 DOE)
? Profit-r....Read more...
An excellent opportunity has arisen for a Customer Service Administrator to join a well-established company specialising in home energy-efficiency upgrades. Their services include insulation, solar panel installation, and low-carbon heating systems for homes across the UK.
In this full-time, office-based role, you'll play a vital part in coordinating energy efficiency programmes and delivering a high standard of service to customers and third-party partners.
Key Responsibilities:
? Coordinating customer appointments for home energy surveys and installations
? Managing inbound and outbound calls and emails
? Updating third-party lead generators on customer and job progress
? Maintaining accurate records across internal databases and spreadsheets
? Ensuring a smooth and professional customer experience from start to finish
? Handling customer queries and complaints in a timely and efficient manner
What We're Looking For:
? Previous experience in a similar role such as:
Customer Service Administrator, Customer Support Coordinator, Client Services Executive, Customer Service Advisor, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Specialist or Customer Support Administrator
? Ideally, you will have experience working in Renewable Energy, Sustainability, Environmental Services, Utilities, Retrofit or housing sectors.
? Alternatively, you may come from a call centre background, working for companies that support energy providers such as E.ON, OVO, British Gas, EDF, Octopus, or similar
? Experience handling billing, energy queries, appointment bookings, or customer complaints is highly desirable
? Familiarity with Microsoft Office, Google Suite, and PDF tools
? Excellent verbal and written communication skills, particularly over the phone and via email
? Minimum of 4 years proven customer service experience
What's on Offer:
? Competitive salary (£24,000 - £28,000 DOE)
? Profit-r....Read more...
Parts Advisor Milton Keynes£30,000 - £38,000 + Hybrid working + Progression + Become a technical specialist + Training + Package + Immediate startAre you looking for a growing manufacturing company and is in need of a Parts Advisor to help with the technical side of the business. Work for a company with commitment to consistent training and development that empowers you to advance your career. Ideal for ambitious individuals seeking progression opportunities, including building a team under you.As a Parts Advisor you'll deal with anyone from customers to engineers. Engage with customers to understand their technical needs and provide tailored technical solutions that align with their requirements. If you're ready to take the next step in your career and make a difference to the company's growth plans, apply now.Your Role As A Parts Advisor Will Include:* First point of contact for customers - providing quotes and technical support * Stock levels - in house and for engineers * Involved with scheduling for engineers too * A lot of technical advice and knowledgeAs A Parts Advisor You Will Have:* Knowledge of Parts is ideal* Customer service experience is needed* Self starter personality and motivated* Live commutable to Milton Keynes areaIf interested, please apply and call Georgia on 07458163040 for immediate consideration.Keywords: parts specialist, parts advisor, technical parts, technical sales, buckingham, brackley, milton keynes, oxford
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Please visit our website at futureengineer.co.uk to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
An exciting opportunity has arisen for an Optical Dispenser to join a reputable and well-established optical retailer known for delivering professional eye care and stylish eyewear solutions in a welcoming, customer-centric setting.
As an Optical Dispenser, you will be leading daily dispensing operations while maintaining high retail and clinical service standards. This role can be full-time or part-time offering a salary range of £28k - £30k pro rata and benefits.
You will be responsible for:
? Supervising and supporting the team to uphold service excellence
? Dispensing optical products including measurements, adjustments, and frame selection
? Ensuring prescriptions are interpreted and executed accurately
? Collaborating with optometrists to maintain cohesive patient care
? Managing stock levels and supplier relationships
? Overseeing retail presentation and visual merchandising
? Monitoring performance metrics and supporting retail sales targets
What we are looking for:
? Previously worked as an Dispensing Optician, Optician, Optical Dispenser, Optical Advisor, Optical Consultant, Optics Sales Advisor, Optical Retail Advisor,Optical Retail Assistant or in a similar role
? Have at least 2 years' experience in optical dispensing within the UK
? Strong product knowledge across frames and lenses
? Highly organised with excellent attention to detail
? Effective in stock management and supplier coordination
? Clear understanding of compliance with relevant NHS/GOS and health & safety standards
What's on offer:
? Competitive salary
? Bonus scheme
? Discounts on optical products and services
? Pension scheme
? Flexible working hours
? No weekend work
This is a fantastic opportunity to step into a leadership role within a dynamic optical retail environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in....Read more...
Customer Service Advisor
Fantastic opportunity to join an exceptionally high-calibre and growing IT service provider as Customer Service Advisor.
You will be responsible for providing exceptional customer service by supporting the business’s award-winning range products and services. You will provide first line customer service support, serving as the first point of call for end users when they require basic technical assistance. While an interest or experience working in a technology focussed role would be beneficial, it is not a requirement and full training will be provided.
Role Responsibilities
First point of contact for all inbound customer calls received into the main support number(s). Providing day-today support to the end-user base
Escalate unresolved issues to 1st/2nd line support
Responsible for ensuring incident reports/queries are properly logged in the ITSM (IT Service Management), tool
Ensure excellent customer service
Manage requests for changes
Experience
Excellent customer service skills
Strong desire for a career within IT
Proficient at a basic level using IT hardware e.g., computers & printers
Good admin skills, ensuring key notes are taken and organised accordingly
No experience needed however, you will have good basic IT skills
In return our client is offering a salary of up £22,250 increasing to £23,795 after probation (Hybrid working)
Harrogate based office. ....Read more...
An excellent opportunity has arisen for a Customer Service Administrator to join a well-established company specialising in home energy-efficiency upgrades. Their services include insulation, solar panel installation, and low-carbon heating systems for homes across the UK.
In this full-time, office-based role, you'll play a vital part in coordinating energy efficiency programmes and delivering a high standard of service to customers and third-party partners.
Key Responsibilities:
* Coordinating customer appointments for home energy surveys and installations
* Managing inbound and outbound calls and emails
* Updating third-party lead generators on customer and job progress
* Maintaining accurate records across internal databases and spreadsheets
* Ensuring a smooth and professional customer experience from start to finish
* Handling customer queries and complaints in a timely and efficient manner
What We're Looking For:
* Previous experience in a similar role such as:
Customer Service Administrator, Customer Support Coordinator, Client Services Executive, Customer Service Advisor, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Specialist or Customer Support Administrator
* Ideally, you will have experience working in Renewable Energy, Sustainability, Environmental Services, Utilities, Retrofit or housing sectors.
* Alternatively, you may come from a call centre background, working for companies that support energy providers such as E.ON, OVO, British Gas, EDF, Octopus, or similar
* Experience handling billing, energy queries, appointment bookings, or customer complaints is highly desirable
* Familiarity with Microsoft Office, Google Suite, and PDF tools
* Excellent verbal and written communication skills, particularly over the phone and via email
* Minimum of 4 years proven customer service experience
What's on Offer:
* Competitive salary (£24,000 - £28,000 DOE)
* Profit-related bonus scheme
* Company pension
* Cycle to work scheme
* Free on-site parking
* Regular company events
* Join a growing, mission-led team working to reduce carbon emissions across UK households
This is a fantastic opportunity for a motivated Customer Service Administrator or Call Centre professional to step into the energy efficiency sector and make a real impact.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An excellent opportunity has arisen for a Customer Service Administrator to join a well-established company specialising in home energy-efficiency upgrades. Their services include insulation, solar panel installation, and low-carbon heating systems for homes across the UK.
In this full-time, office-based role, you'll play a vital part in coordinating energy efficiency programmes and delivering a high standard of service to customers and third-party partners.
Key Responsibilities:
* Coordinating customer appointments for home energy surveys and installations
* Managing inbound and outbound calls and emails
* Updating third-party lead generators on customer and job progress
* Maintaining accurate records across internal databases and spreadsheets
* Ensuring a smooth and professional customer experience from start to finish
* Handling customer queries and complaints in a timely and efficient manner
What We're Looking For:
* Previous experience in a similar role such as:
Customer Service Administrator, Customer Support Coordinator, Client Services Executive, Customer Service Advisor, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Specialist or Customer Support Administrator
* Ideally, you will have experience working in Renewable Energy, Sustainability, Environmental Services, Utilities, Retrofit or housing sectors.
* Alternatively, you may come from a call centre background, working for companies that support energy providers such as E.ON, OVO, British Gas, EDF, Octopus, or similar
* Experience handling billing, energy queries, appointment bookings, or customer complaints is highly desirable
* Familiarity with Microsoft Office, Google Suite, and PDF tools
* Excellent verbal and written communication skills, particularly over the phone and via email
* Minimum of 4 years proven customer service experience
What's on Offer:
* Competitive salary (£24,000 - £28,000 DOE)
* Profit-related bonus scheme
* Company pension
* Cycle to work scheme
* Free on-site parking
* Regular company events
* Join a growing, mission-led team working to reduce carbon emissions across UK households
This is a fantastic opportunity for a motivated Customer Service Administrator or Call Centre professional to step into the energy efficiency sector and make a real impact.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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The JLR retail apprenticeship programme is geared toward training the right candidate to become a qualified Customer Service Advisor. But what does a Customer Service Advisor do?
A Customer Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians/Mechanics, scheduling vehicle service work. They will handle administrative and customer relations aspects of service department operations.
Some of the duties include:
Interpreting customer concerns and comments and liaising with Service Technicians
Booking/scheduling vehicle services
Liaising with customers about any additional work required
Estimating time and costs associated with repairs
Handling customer complaints
Responding to customer requests
Tracking the vehicle through the workshop
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.
Please note, the Customer Service Advisor role varies slightly by employer based upon the specific needs within the location.
As the main point of contact with our customers you will require exceptional communication skills with the ability to multi-task and meet their expectations.
Application numbers for the JLR retail apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process.
Key personal skills to demonstrate include:
A willingness to learn
Teamwork
Quality focus
Personal responsibility and resilience
Problem solving
Training:As well as employment in our retailer, you will be given the training and support you need to develop both personally and professionally.
Using a combination of classroom-based training, e-learning, practical training, and application of learning, you will be guided by your trainers and personal mentor along the road to success.
This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
JLR specific certifications
Training Outcome:
There are lots of opportunities to develop your career within our expanding retail network
Once qualified, the earning potential for a Customer Service Advisor is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship
Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification. Embedded within your training are the JLR global training materials
This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium, and long term career path
Employer Description:JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses.
We are looking for people who share our passion to join our highly successful retail apprenticeship programme. We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans.Working Hours :Monday - Friday, 08:30 – 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
Safe storage of partsHandling storing receiving stock, payments, procedures, identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT
A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service
Training:
We use a blended learning approach
Face to face with a Skillnet Skills Coach
Mentor in the workplace
Visits throughout the apprenticeship to the MAN Training Academy
Training Outcome:
Mentor
Team Leader
Employer Description:Fishlake Commercial is a family-owned business that was established in 1984 and has grown steadily over the years
A real commitment to our customers ensures you will receive top quality service 7 days a week, we make excellent customer service and maximum vehicle uptime out top priority.
We are a multi franchise dealer providing a wide range of services some of them include...
Out of hours servicing at a flat rate While you wait servicing and repairs Zero lead time for most of our workshop bookings Diagnostic and repair of Air Conditioning Systems including bus & coach Laser wheel alignment Warranty & R&M repairsWorking Hours :Monday to Friday (weekends may be required) this will be conformed at Interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Patience....Read more...
Answering both internal & external calls
Message taking
Diary management
Ticket Logging
Scanning and photocopying
General admin duties as necessary
Training Outcome:This Business Administration apprenticeship allows learners to enter a range of careers upon completion- they may choose to continue as an Administrative Assistant with Cornerstone, or enter other administrative roles in a range of sectors. The apprenticeship also allows learners to enter other job roles such as Receptionist, Customer Service Manager, Customer Service Advisor and more. Employer Description:Cornerstone is a multi award winning leading provider of business solutions based in the North East of England. They offer a range of services from Telephone Services, and IT Solutions to Hardware and Equipment services.Working Hours :Monday to Friday 9AM-5PM with a 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
An exciting opportunity has arisen for an Optical Dispenser to join a reputable and well-established optical retailer known for delivering professional eye care and stylish eyewear solutions in a welcoming, customer-centric setting.
As an Optical Dispenser, you will be leading daily dispensing operations while maintaining high retail and clinical service standards. This role can be full-time or part-time offering a salary range of £28k - £30k pro rata and benefits.
You will be responsible for:
* Supervising and supporting the team to uphold service excellence
* Dispensing optical products including measurements, adjustments, and frame selection
* Ensuring prescriptions are interpreted and executed accurately
* Collaborating with optometrists to maintain cohesive patient care
* Managing stock levels and supplier relationships
* Overseeing retail presentation and visual merchandising
* Monitoring performance metrics and supporting retail sales targets
What we are looking for:
* Previously worked as an Dispensing Optician, Optician, Optical Dispenser, Optical Advisor, Optical Consultant, Optics Sales Advisor, Optical Retail Advisor,Optical Retail Assistant or in a similar role
* Have at least 2 years' experience in optical dispensing within the UK
* Strong product knowledge across frames and lenses
* Highly organised with excellent attention to detail
* Effective in stock management and supplier coordination
* Clear understanding of compliance with relevant NHS/GOS and health & safety standards
What's on offer:
* Competitive salary
* Bonus scheme
* Discounts on optical products and services
* Pension scheme
* Flexible working hours
* No weekend work
This is a fantastic opportunity to step into a leadership role within a dynamic optical retail environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Sales Executive / International Property AwardsJob Type: Full Time, PermanentLocation: Chelmsford, EssexWorking Hours: Monday - FridaySalary: 1st Year OTE £32,000Benefits:
Basic salary £24,000 - £26,000Uncapped commission.Realistic OTE:
Year 1: £32,000 +Year 2: £35,000 +Year 3: £40,000 +
Join a long-standing company looking to grow rapidly.Opportunities for International Travel.On-site ParkingConvenient City Centre Location with great travel links.Monthly Incentives.Monday – Friday working schedule.
International Property Media is currently hiring Property Awards Sales Executives to work in our Chelmsford, Essex and Newcastle locations on a salary plus uncapped commission basis.We’re inviting confident professionals with excellent communication skills to be part of an exciting sales environment that supports and rewards the global property industry. Business Overview:International Property Media is a globally active organisation established since 1989, operating across the following fields: The International Property Awards, International Events and Luxury Magazine Publishing.The Property Awards is the world's largest and most prestigious programme recognising excellence in the property industry with huge brand awareness and customer satisfaction worldwide. Our sales and business activities stretch across the world, and have included the creation and operation of highly esteemed events in Bangkok, Kuala Lumpur, Toronto, Dubai, Shanghai and London.At International Property Media, we continuously strive towards creating an exciting, innovative, collaborative and welcoming culture where everyone’s input is valued. We believe that an open and diverse culture is the key to continuous improvement and personal development, providing everyone with the tools to reach their full potential. We are now looking for proactive individuals who can embrace our work culture and core values, whilst providing a key role to help our company achieve its long-term goals.The Opportunity – Sales Executive / Client Services Advisor:
Join a competitive and expanding sales team where your skills will be recognised and rewarded.Build strong and lasting rapport with our prestigious client base.Gain experience selling multiple products including Awards Entries, Print Media & Digital Media.Work with leading companies in the world of Architecture, Interior Design, Property Development & Real Estate Agents.You will be fully trained in order to develop your knowledge and understanding across our product range.Provide guidance and support for clients in compiling and supplying their Awards entries.Introduce existing clients to additional products and up-sell where appropriate.Support the Customer Services department in general.
Role Responsibilities – Sales Executive / Client Services Advisor:
You will be speaking to international prospects, introducing the International Property Awards, encouraging them to enter their projects and represent their region.You will be researching potential new prospects as well as following up on existing leads.Build up your pipeline with successful clients that can be approached for a wide range of other products, including Awards presentations, events, advertising in winner publications and our magazine International Property & Travel.You will build and manage your client base and have the chance to reapproach them for following yearly cycles of The International Property Awards.
Requirements – Sales Executive / Client Services Advisor:
A background in sales is preferable, however we also acknowledge and embrace candidates with an eagerness to learn and a desire to succeed.Target driven and self-motivated.Excellent Communication Skills are a must - good telephone manner and strong spoken and written English skills.Due to the international nature of the business, flexibility is required with working hours to accommodate different time zones.Additional languages are useful but not essential.....Read more...
An opportunity has arisen for a Customer Service Administrator to join a well-established company specializing in home energy-efficiency upgrades providing services such as insulation, solar panel installation, and low-carbon heating systems.
As a Customer Service Administrator, you will be supporting the coordination of energy efficiency programmes and ensuring high-quality service delivery to customers. This full-time office-based role offers a salary range of £24,000 - £28,000 and benefits.
You will be responsible for:
? Coordinating customer appointments for home surveys and installations
? Managing inbound and outbound communications via telephone and email
? Providing timely updates to third-party partners involved in lead generation
? Maintaining accurate records across spreadsheets and internal databases
? Ensuring a seamless customer journey through every stage of the service
? Responding to enquiries and resolving issues in a professional manner
What we are looking for:
? Previously worked as a Customer Service Administrator, Customer Support Coordinator, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Administrator or in a similar role.
? Confident using Microsoft Office, Google Suite, and PDF tools
? Proven customer service background, ideally 4 years.
? Experience in housing or scheduling within a maintenance or energy sector is advantageous
? Excellent verbal and written communication, particularly over the phone and via email
What's on offer:
? Competitive Salary
? Bonus scheme
? Company pension plan
? Cycle to work initiative
? Free on-site parking
? Company events
This is a fantastic opportunity for a Customer Service Administrator to join a growing team making a real difference to energy efficiency across the UK.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Addition....Read more...
An opportunity has arisen for a Customer Service Administrator to join a well-established company specializing in home energy-efficiency upgrades providing services such as insulation, solar panel installation, and low-carbon heating systems.
As a Customer Service Administrator, you will be supporting the coordination of energy efficiency programmes and ensuring high-quality service delivery to customers. This full-time office-based role offers a salary range of £24,000 - £28,000 and benefits.
You will be responsible for:
? Coordinating customer appointments for home surveys and installations
? Managing inbound and outbound communications via telephone and email
? Providing timely updates to third-party partners involved in lead generation
? Maintaining accurate records across spreadsheets and internal databases
? Ensuring a seamless customer journey through every stage of the service
? Responding to enquiries and resolving issues in a professional manner
What we are looking for:
? Previously worked as a Customer Service Administrator, Customer Support Coordinator, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Administrator or in a similar role.
? Confident using Microsoft Office, Google Suite, and PDF tools
? Proven customer service background, ideally 4 years.
? Experience in housing or scheduling within a maintenance or energy sector is advantageous
? Excellent verbal and written communication, particularly over the phone and via email
What's on offer:
? Competitive Salary
? Bonus scheme
? Company pension plan
? Cycle to work initiative
? Free on-site parking
? Company events
This is a fantastic opportunity for a Customer Service Administrator to join a growing team making a real difference to energy efficiency across the UK.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Addition....Read more...
The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Duties will include: Working with customers to meet their requirements and giving advice on additional parts and services Matching orders against stock items and sourcing parts, while offering competitive prices Working as a team and independently to reach set goals and KPIs Delivering fantastic customer service while remaining efficient and focused on your tasks Incoming and outgoing call handling, face-to-face transactions, and IT-based communications Managing goods in and out Working with suppliers, placing orders or returns and processing paperwork accurately Working to a high level of customer service at all times and remain courteous and police to customers Training:Candidates will work towards achieving Level 2 Customer Service Practitioner apprenticeship stanard. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications. https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1 Level 2 Customer Service Practitioner apprenticeship standard, Standard Training will include: Nationally recognised qualifications IMI level 2 Certificate in Customer Service for the Automotive Industry ATA Accreditation Customer Service Advisor Bespoke Hyundai certified training Regular in dealer review and assessment visits Functional skills if needed Training Outcome:Possible permanent position for the right candidate on the completion of the apprenticeship. On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k. Employer Description:At Brayleys, we pride ourselves on offering exceptional service across every aspect of the automotive journey.
Founded in 2003, our company has grown from its roots as a family-run business to become a trusted name in the automotive sector, representing 9 leading manufacturers: Nissan, Kia, Mazda, Renault, Dacia, Hyundai, Honda, Suzuki, and Honda Bikes. With 30 locations across the North West, Midlands, and Greater London areas, we are well-positioned to meet the needs of our diverse customer base.Working Hours :Monday – Friday
8am – 5pm with a 30 min lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Generic Tasks
Under general supervision and within limits of authority and product licences, support Agent / Senior Agent in respect of Agency Sales. Contribute towards the strategic growth of the Agency and demonstrate high levels of Customer Service support, maximising potential customer retention and delivering customer satisfaction.
Review and advise upon customer General Insurance requirements
Handle incoming sales enquiries via telephone and email - provide quotations and close sales
Handle Incoming customer enquiries for products within your licenced remit
Act as Life Introducer to obtain appointments for Financial Advisor and NASC team
Identify and initiate cross -sell opportunities and activities to new and existing customers
Acquire and maintain knowledge of NFU Mutual General Insurance products for applicable product licences or in line with agreed personal development strategy
Develop and sustain effective working relationships with customers, all Agency, NFU Mutual and supporting business development staff
Support colleagues with General Agency duties during holiday / sickness absence where appropriate licences or knowledge exist
Administer all networking instructions to meet Agency completion standards
Implement customer payment transactions and processing procedures to maintain Agency credit control
Comply with all applicable sections of the NFU Mutual General Insurance Compliance Manual for the Agency Network, the Agent's Claims Guide, the Agency Guide and any local Agency procedures
Produce correspondence to required timeframes and quality standards
Perform other duties as assigned by Agent / Senior Agent in relation to the general operational tasks of the business
Tasks specific to your role
Handle Incoming customer enquiries for products within your licenced remit
Promote Financial Services and make appointments for the Agency Financial Advisor
Work as a team with incoming call volumes to assist with a fairly distributed workload
Continual training to develop skills and maximise personal opportunity
Knowledge, Skills and Attributes
Be able to communicate effectively, both written and verbal. This may include writing to customers such as within post call letters.
Be able to problem solve, use your own initiative and judgement
Demonstrate attributes of honesty, integrity, due skill, care and diligence
Possess good IT skills to use General Microsoft Office programmes and specific NFU Mutual systems such as iFaces, iAchieve, CRM and Bridge.
Sales and Customer service skills connecting basic knowledge of General Insurance products
Be engaging and accepting of an all inclusive environment and willing to support and coach others where required
Limit of Authority
No regulated advice to be given or implied on cover for unlicenced General Insurance products
No regulated advice to given or implied relating to claims for unlicenced General Insurance products
Claims authority as per the Agency Delegated Claims Authority
Underwriting authority as per the on-line Underwriting Manual
No regulated advice to be given or implied on Financial Services products
BillingCenter authority as per on-line Process manual.Training:You will work towards your:
Insurance Practitioner L3 – Junior Broker Apprenticeship.Training will be via Davies, virtually. 6 hours per week off the job training.Training Outcome:Upon successful completion of your apprenticeship, our business has a wide range of roles/skills that could could be suitable.Employer Description:Financial Services BusinessWorking Hours :Monday to Friday, 9.00 to 17.00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working....Read more...
Assisting with and completing all trade daily administrative tasks
Assisting with the monitoring and actioning of the trade issue log. To learn to identify reoccurring issues and resolving these issues with the customer to ensure Ellgia deliver successful services
Understanding and actioning driver service/site requests which could consist of updating customer accounts with access instructions, access codes, health and safety tasks etc.
Understanding and learning the range of customer types Ellgia have and learning how to deal with problems in order to put forward to sales for an account review/resolution
Learning the products and services Ellgia offer in order to identify opportunities for upselling of products and/or services
Processing of broker orders, service amendments and enquiries or queries
Understanding the basics of the management reports to enable these to be updated regularly
Providing administrative support to the Leicester team
Training:Qualification:
Level 3 Apprenticeship Standard in Business Administrator
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
Delivery Method
Within the first 15-months additional training is delivered at Loughborough College, one morning a week for 12-weeks, dates are subject to enrolment date
Online portfolio to update with learning and development completed onsite
Diarised visits from dedicated Trainer/Assessor
Training Outcome:Upon successful completion of the apprenticeship there is scope for the applicant to progress into a Customer Service Advisor role.Employer Description:Ellgia specialises in offering bespoke, cost-effective environmental solutions to commercial, trade and residential customers ensuring the highest levels of service, compliance, and management information for waste management and disposal services.Working Hours :Monday - Friday: 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering enquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:
The programme typically lasts for 14-months, and you’ll achieve a nationally recognised qualification (Customer Service Practitioner Level 2)
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Daventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Further details will be made available at a later date
Training Outcome:There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:Welcome to Group 1 Ford Basingstoke, located on Aldermaston Road, Hampshire.
Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Ford test-drive, book an Ford service or MOT, value your current Ford or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.Working Hours :Monday - Friday, 8.30am - 5.30pm.
However, each of our dealers will have different requirements (TBC).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
CUSTOMER SERVICE ADVISOR – TALKE - £25400 plus performance bonus after 6 monthsDue to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect time to get on board and be a key player in their success. Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you.COMPANY BACKGROUNDOur client is a leading independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. Entering their 10th year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service. This is a family run business and every single employee is a member of that family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Dealing with high volume incoming callsResolving customer issues in a timely mannerLiaise with external contractors to arrange and manager resolutions to the queries raisedDealing with a variety of questions and queriesPromoting the benefits of using the services the company providesAssisting with contract renewals and retaining customersDealing with complaintsMaintaining accurate customer records using the inhouse system
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Week One Shifts: 8am-4.30pmWeek Two Shifts: 9am – 5.30pmWeek Three Shifts: 10.30am-7pmWorking 1 in 3 Saturdays per month (9am-5pm) with a day off in lieu20 days holiday plus Bank HolidaysOnsite Parking£25400 plus performance bonusFantastic opportunity to build a careerRecreational break out roomsExcellent ongoing training and supportFun days and eventsFeel valued everydayRecognition awards
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – TALKE - £25400 plus performance bonus after 6 months....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service.
The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering inquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
The programme typically lasts for 14-months, and you’ll achieve a nationally recognised qualification
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:At Startin Vauxhall, we offer a full range of new and used car sales, servicing, parts, and aftersales across the West Midlands. As a dealership backed by Vauxhall’s heritage of quality and innovation, we’re large enough to provide competitive deals yet small enough to ensure friendly, efficient service. Our commitment to outstanding customer satisfaction, fair trade-ins, and exceptional service standards is our priority, with glowing customer testimonials reflecting our dedication.Working Hours :Monday - Friday, 8.30am - 5.30pm. However, each of our dealers will have different requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
An opportunity has arisen for a Customer Service Administrator to join a well-established company specializing in home energy-efficiency upgrades providing services such as insulation, solar panel installation, and low-carbon heating systems.
As a Customer Service Administrator, you will be supporting the coordination of energy efficiency programmes and ensuring high-quality service delivery to customers. This full-time office-based role offers a salary range of £24,000 - £28,000 and benefits.
You will be responsible for:
* Coordinating customer appointments for home surveys and installations
* Managing inbound and outbound communications via telephone and email
* Providing timely updates to third-party partners involved in lead generation
* Maintaining accurate records across spreadsheets and internal databases
* Ensuring a seamless customer journey through every stage of the service
* Responding to enquiries and resolving issues in a professional manner
What we are looking for:
* Previously worked as a Customer Service Administrator, Customer Support Coordinator, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Administrator or in a similar role.
* Confident using Microsoft Office, Google Suite, and PDF tools
* Proven customer service background, ideally 4 years.
* Experience in housing or scheduling within a maintenance or energy sector is advantageous
* Excellent verbal and written communication, particularly over the phone and via email
What's on offer:
* Competitive Salary
* Bonus scheme
* Company pension plan
* Cycle to work initiative
* Free on-site parking
* Company events
This is a fantastic opportunity for a Customer Service Administrator to join a growing team making a real difference to energy efficiency across the UK.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Customer Service Administrator to join a well-established company specializing in home energy-efficiency upgrades providing services such as insulation, solar panel installation, and low-carbon heating systems.
As a Customer Service Administrator, you will be supporting the coordination of energy efficiency programmes and ensuring high-quality service delivery to customers. This full-time office-based role offers a salary range of £24,000 - £28,000 and benefits.
You will be responsible for:
* Coordinating customer appointments for home surveys and installations
* Managing inbound and outbound communications via telephone and email
* Providing timely updates to third-party partners involved in lead generation
* Maintaining accurate records across spreadsheets and internal databases
* Ensuring a seamless customer journey through every stage of the service
* Responding to enquiries and resolving issues in a professional manner
What we are looking for:
* Previously worked as a Customer Service Administrator, Customer Support Coordinator, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Administrator or in a similar role.
* Confident using Microsoft Office, Google Suite, and PDF tools
* Proven customer service background, ideally 4 years.
* Experience in housing or scheduling within a maintenance or energy sector is advantageous
* Excellent verbal and written communication, particularly over the phone and via email
What's on offer:
* Competitive Salary
* Bonus scheme
* Company pension plan
* Cycle to work initiative
* Free on-site parking
* Company events
This is a fantastic opportunity for a Customer Service Administrator to join a growing team making a real difference to energy efficiency across the UK.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
This is an apprenticeship role.
A Customer Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians, scheduling vehicle service work.
They will handle administrative and customer relations aspects of service department operations.
Their duties may vary slightly from employer to employer depending on the size of the company, but they commonly include:
Interpreting customer concerns and comments and liaising with technicians
Booking/scheduling vehicle services
Liaising with customers about any additional work required
Estimating time and costs associated with repairs
Handling customer complaints
Responding to customer requests
Tracking the vehicle through the workshop
Towards the end of the apprenticeship all candidates will be required to produce a high level project to improve and develop business needs
The successful candidate will work towards a level 3 customer service specialist qualification on a remote basis over a 15 month period.Training:Level 3 Customer Service Specialist Standard - 15-18 months Remote deliver of online webinars and in dealer working.Training Outcome:Permanent role upon successful & satisfactory completion of the apprenticeship.Employer Description:As a family-run dealership since 1946, we pride ourselves on offering a huge range of models available immediately, with specialists in both business sales and Motability.Working Hours :40-hours between 8am - 6pm Monday - SaturdaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
