JOB DESCRIPTION
Mid-Atlantic Region (PA, NJ, MD, DE)
Join the FinishWorks Team
FinishWorks is a leading provider of high-performance coating solutions for wood, metal, and plastic applications. We pride ourselves on delivering innovative products, technical expertise, and exceptional customer service throughout North America.
We are seeking an experienced and motivated Technical Sales & Service Representative to drive business growth and provide outstanding customer support throughout our Mid-Atlantic territory.
Position Summary
As a Technical Sales & Service Representative, you will be responsible for generating new business opportunities, maintaining and growing existing customer accounts, and providing technical support to customers within your assigned territory. You will serve as the primary representative of FinishWorks and play a critical role in strengthening customer relationships while identifying new opportunities for growth.
Key Responsibilities
Develop and execute territory growth plans.
Identify and pursue new business opportunities.
Maintain and strengthen relationships with existing customers.
Conduct customer visits, product demonstrations, and technical consultations.
Partner with customers to understand coating challenges and recommend solutions.
Collaborate with internal teams to ensure customer satisfaction and project success.
Monitor market trends, competitive activity, and industry developments.
Maintain an active sales pipeline and provide regular forecasting updates.
Support product trials, troubleshooting, and application evaluations.
Represent FinishWorks professionally at customer locations and industry events.
Qualifications
Bachelor's degree in Business, Sales, Marketing, Chemistry, Manufacturing, or a related field preferred.
Previous experience in industrial sales, technical sales, coatings, manufacturing, chemicals, or related industries.
Strong relationship-building and customer service skills.
Ability to communicate technical information effectively to diverse audiences.
Strong organizational and time-management abilities.
Self-motivated with the ability to work independently.
Proficiency with Microsoft Office and CRM systems.
Valid driver's license and willingness to travel extensively throughout the assigned territory.
What We Offer
Competitive base salary
Commission-based incentive opportunity
Comprehensive benefits package
Paid time off and holidays
Professional development opportunities
Supportive team environment
Opportunity to influence growth within a strategic sales territory
Why FinishWorks?
This position offers the opportunity to take ownership of a growing territory with significant market potential. You will work directly with customers, help shape regional growth strategies, and contribute to the continued success of a respected industry leader.Apply for this ad Online!....Read more...
JOB DESCRIPTION
Technical Service Representative
Department: Sales
Reports To: Regional Sales Manager
Status: Exempt (Salaried)
Position Overview
The Technical Service Representative is responsible for managing day-to-day service needs for assigned customer accounts and territories. This role ensures effective product performance, supports customer operations, and delivers high-quality technical service through on-site support, troubleshooting, and training.
Key Responsibilities
Provide hands-on technical service and support for coatings and finishing processes
Troubleshoot customer issues and deliver timely, effective solutions
Conduct on-site product testing, refinement, and process improvement
Train customer personnel on product use and application techniques
Maintain accurate documentation of service activities and process changes
Perform process audits to ensure quality and consistency
Stay current on product knowledge and industry trends
Collaborate with internal teams to resolve complex technical challenges
Represent the company professionally at customer sites, trade shows, and industry events
Provide regular updates and reports on service activities and performance
Qualifications
Required:
High school diploma or equivalent
Minimum of 1 year of finishing or related laboratory/formulation experience
Valid driver's license and ability to travel frequently
Preferred Skills & Abilities:
Strong troubleshooting and problem-solving skills
Excellent communication and interpersonal skills
Ability to train and influence customer personnel
Strong organizational and analytical abilities
Self-motivated with a proactive, results-driven mindset
Proficiency in Microsoft Office (Word, Excel)
Ability to work independently and manage multiple priorities
Physical & Work Requirements
Ability to lift up to 50 lbs regularly and up to 100 lbs occasionally
Frequent standing, walking, bending, and travel to customer sites
Work performed in manufacturing environments with exposure to coatings and solvents (PPE provided)
Why Join FinishWorks?
Opportunity to work directly with customers and make a measurable impact
Dynamic role combining technical expertise and customer engagement
Supportive team environment with opportunities for growth and developmentApply for this ad Online!....Read more...
JOB DESCRIPTION
Sales Representative
Key Resin Company - GA & SC
Are you ready to take the next step in your sales career with a stable, growing company? Key Resin Company, a high-performance flooring manufacturer, is seeking a Sales Representative to join our team and help expand our presence in Georgia & South Carolina. This is a fantastic opportunity to work with a respected manufacturer known for our experience, quality, and customer service.
We offer a comprehensive benefits package, including:
Health, dental, and vision insurance
Company-paid life and disability coverage
Paid time off including parental and volunteer
401(k) match and pension plan
Key Responsibilities
Develop and maintain strong relationships with current and prospective customers, including installation contractors, architects/engineers, and facility owners
Provide exceptional customer service, technical support, and jobsite assistance
Prepare and manage accurate customer and project files, including quotes
Represent Key Resin at tradeshows and industry association meetings as needed
Qualifications
2+ years of sales experience in a technical or construction-related industry; experience in resinous or epoxy terrazzo flooring preferred
Bachelor's degree in business, marketing, or related field (or equivalent experience)
Solid understanding of B2B sales and customer relationship management
Proficiency in CRM systems and Microsoft Office Suite
Willingness to travel 60-70% of the time
Ideal Candidate
Detail-oriented and highly organized
Dependable and self-motivated
Strong communication, problem-solving, and interpersonal skills
Eager to learn and grow within our industryJoin us and be part of a company that values your contributions and supports your professional growth.
Apply today to start your journey with Key Resin!Apply for this ad Online!....Read more...
Technical Sales Executive Generators & Temporary Power
Location: Poole
Salary: £40,000 £55,000 + Annual Bonus+ Company Car
Hours: Monday Friday
We're recruiting on behalf of a leading national hire business for an experienced Technical Sales professional to join their specialist Power division.
This is a great opportunity for someone with a solid technical background in diesel generators or temporary power equipment, ideally with hire industry experience, who's looking to join a well-established name with real scope to grow the region.
What\'s on Offer
- Market leading basic and bonus.
- Company car
- Full-time, permanent position
- Join a specialist division within a major national hire business
The Role
- Managing and developing relationships with existing customers across the region
- Identifying and winning new business opportunities
- Driving hire revenue across generators, temporary power and associated equipment (pumps experience also considered)
- Working closely with depot, regional and national sales teams to identify opportunities
- Building relationships with key decision-makers, including senior procurement and management contacts
- Preparing and delivering customer presentations where required
- Attending customer sites, trade days and regional sales meetings
- Maintaining accurate customer records and sales reporting
- Working closely with operational teams to ensure a high standard of service
The Ideal Candidate
- Previous hire industry experience
- Technical knowledge of diesel generators or temporary power equipment (pumps or wastewater treatment experience also welcome)
- Proven background in sales, business development, account management or technical sales
- Confident developing existing accounts as well as winning new business
- Strong commercial and customer relationship skills
- Comfortable dealing with customers at all levels, including senior decision-makers
- Full UK driving licence
This would suit someone currently working as a Technical Sales Representative, Area Sales Manager, Business Development Manager, Sales Engineer, Generator Sales Specialist, Power Hire Sales Representative, or similar.
Apply today with your CV, or get in touch with Matt to discuss further on 07739277676 or matt@holtautomotive.co.uk....Read more...
The Opportunity Hub UK is actively seeking driven Sales Development Representative to join a renowned PR company, driving business growth and client engagement in the dynamic world of public relations.Sales Development Representative (based in London, Salary: £25k - £30k plus great commission structure)Here's what you'll be doing:Utilizing inbound leads and innovative technology to identify new business prospects, source potential clients and new customers within the designated sectorContacting senior PR and Communications professionals to introduce our services and establish valuable connections.Collaborating with the team to maintain a robust Customer Relationship Management (CRM) system.Acting as a lead generation powerhouse, connecting with prospective clients via various channels.Tailoring presentations to each client's specific needs, highlighting key takeaways and showcasing our service portfolio.Maintaining records and generating insightful reports to track progress and forecast sales opportunities.Actively contributing to achieving the company's mission and vision.Here are the skills you'll need:Minimum of 12 months' experience in B2B sales or lead generation.Proven success in telephone lead generation and selling to B2B clients.Strong track record in roles such as recruitment sales, publishing sales, or software/SaaS sales.Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse audiences.Confident and persuasive approach, adept at negotiation and building rapport.Analytical mindset with strategic thinking abilities.Genuine focus on customer needs and relationship building.Strong work ethic with a results-oriented mindset.Excellent command of the English language.Proficiency in report writing and presentation skills.Work Permissions:You must be legally entitled to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:Competitive base salary between £25k - £30k with great commission structure.Opportunities for professional development within a supportive team.Hybrid working environment, offering flexibility between office and remote working.Chance to be part of a global organization with potential relocation opportunities.Are you ready to take the next step as a Sales Development Representative?If you're a self-motivated and target-driven individual with a passion for B2B sales, we'd love to hear from you.....Read more...
Technical Sales Executive Pumps & Pump Hire
Location: Totton
Salary: £45,000 £60,000 + Company Car
Hours: Monday Friday
We're recruiting on behalf of a leading national hire business for an experienced Technical Sales professional to join their specialist Pump division.
This is a great opportunity for someone with a solid technical background in pumps, pump hire or associated equipment, ideally with experience within the hire industry, who's looking to join a well-established name with real scope to grow the region.
What\'s on Offer
- Market-leading basic salary and bonus
- Company car
- Full-time, permanent position
- Join a specialist division within a major national business
- Excellent opportunity to develop and grow an established regional customer base
The Role
- Managing and developing relationships with existing customers across the region
- Identifying and winning new business opportunities
- Driving hire revenue across pumps, pump systems and associated equipment
- Working closely with depot, regional and national sales teams to identify opportunities
- Building relationships with key decision-makers, including senior procurement and management contacts
- Preparing and delivering customer presentations where required
- Attending customer sites, trade days and regional sales meetings
- Understanding customer requirements and providing technically suitable pump and hire solutions
- Maintaining accurate customer records and sales reporting
- Working closely with operational and hire teams to ensure a high standard of service
The Ideal Candidate
- Previous hire industry experience
- Technical knowledge of pumps, pump hire, drainage, dewatering or associated equipment
- Proven background in sales, business development, account management or technical sales
- Confident developing existing accounts as well as winning new business
- Strong commercial and customer relationship skills
- Comfortable dealing with customers at all levels, including senior decision-makers
- A practical understanding of pump applications and customer requirements
- Full UK driving licence
This would suit someone currently working as a Technical Sales Representative, Area Sales Manager, Business Development Manager, Sales Engineer, Pump Sales Specialist, Pump Hire Sales Representative, or similar.
Apply today with your CV, or get in touch with Matt to discuss further on 07739277676 or matt@holtautomotive.co.uk.....Read more...
Field Sales Representative
Automotive Parts & Trade Sales
Basic Salary up to £35-38k (DOE) + Bonus | OTE £42,500+ Company Car & Fuel Card Field-Based | East Kent Region Ideal locations: Canterbury, Ashford, Whitstable, Herne Bay, Faversham, Dover, Deal, Folkestone, Hythe, Sandwich, Broadstairs, Ramsgate, Margate and surrounding areas.
Are you an ambitious automotive parts sales professional who enjoys building relationships, winning new business, and growing customer accounts?
This is an exciting opportunity to join a globally recognised vehicle manufacturer, helping independent garages and workshops access genuine automotive parts and manufacturer-backed programmes. As a Field Sales Representative, you'll take ownership of a defined territory, developing existing customer relationships while identifying and securing new business opportunities.
If you're motivated by targets, enjoy being out with customers, and have experience selling automotive parts or aftermarket products, we'd love to hear from you.
The Role
As a key member of the field sales team, you'll be responsible for driving B2B sales performance across your territory, supporting the growth of a well-established automotive parts programme.
Your responsibilities will include:
Growing sales of genuine automotive parts to independent garages and workshops.
Developing strong relationships with existing customers and increasing account performance.
Identifying and converting new business opportunities within your territory.
Promoting manufacturer campaigns, initiatives, and sales promotions.
Delivering engaging sales presentations to maximise sales opportunities.
Expanding and maintaining a robust customer database to support long-term growth.
Providing exceptional customer service that strengthens customer loyalty and retention.
Planning and managing your territory effectively to maximise sales potential and productivity.
Monitoring customer activity and market opportunities to drive sustainable business growth.
What We're Looking For
We're looking for a motivated, customer-focused sales professional who combines strong commercial awareness with a passion for the automotive industry.
You'll bring:
Previous experience in automotive parts sales, either within a vehicle manufacturer, dealer network, motor factor, or automotive aftermarket environment.
A proven track record of achieving and exceeding sales targets.
Strong business development skills and the ability to identify and win new customer accounts.
Excellent communication and relationship-building abilities.
A consultative sales approach with a focus on delivering outstanding customer service.
The confidence to present products, promotions, and sales solutions effectively.
Strong organisational skills and the ability to manage a territory independently.
A self-motivated attitude with the drive to continually grow sales and customer engagement.
Why Join?
Represent a respected global automotive brand.
Manage your own territory and build lasting customer relationships.
Excellent earning potential with salary, bonus, company car, and fuel card.
Join a business committed to growth, innovation, and customer excellence.
Genuine opportunity to make an impact and develop your career within the automotive sector.
Interested?
Ready to take the next step in your automotive sales career?
Apply today with your CV or contact Kayleigh Bradley at Glen Callum Associates for a confidential discussion on 07908 893621.
Ref: 4384KB – Field Sales Representative (Automotive Parts)
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
JOB DESCRIPTION
The Euclid Chemical Company is seeking a customer-focused, detail-oriented professional to join our team as a Customer Service Representative. In this role, you will serve as a key point of contact for customers and sales personnel, ensuring orders are processed accurately and efficiently while delivering an exceptional customer experience.
Position Summary
The Customer Service Representative is responsible for providing outstanding service to customers and strong support to the sales team. This position manages the order fulfillment process from order entry through shipment and invoicing, ensuring all transactions are completed accurately, promptly, and in accordance with company procedures.
Why join our team? Euclid Chemical offers an attractive package for personnel, company benefits included but are not limited to:
Medical, Dental and Vision coverage
Life Insurance, Disability, Parental Leave
401k with company match
Defined benefit pension plan
Generous vacation and holiday time
Employee Stock Purchase Plan
Life Insurance
Salary: $48,000 - $55,000 plus annual bonus based on a percentage of your salary (determined by education and experience)
Key Responsibilities:
Respond to customer inquiries and process incoming orders via phone and other communication channels.
Enter sales orders into SAP accurately and on the same day they are received.
Review orders to ensure all information is complete and correct prior to processing.
Provide timely and accurate information to customers, sales representatives, and management.
Coordinate shipments, including job site deliveries and shipments from multiple warehouse locations throughout the United States.
Ensure orders are shipped and invoiced accurately and on schedule.
Process customer complaints and return requests, including:
Preparing complaint documentation
Issuing return authorizations
Securing required approvals
Maintain documentation and records for approved exceptions and special requests.
Enter customer quotes as provided by sales representatives.
Process product returns and credits as required.
Collaborate effectively with internal departments including Credit, Accounting, Inventory Control, Traffic, and Purchasing.
Build and maintain positive working relationships with colleagues and cross-functional partners.
Support continuous process improvement initiatives.
Perform additional duties and responsibilities as assigned.
Qualifications:
Required
High school diploma, GED, or equivalent combination of education and experience.
Previous customer service experience.
Experience working effectively in a collaborative team environment.
Strong computer and data-entry skills.
Exceptional verbal and written communication skills.
Preferred
Customer service experience within a manufacturing environment.
SAP or other ERP/MRP system experience.
Experience managing order fulfillment, shipping coordination, or logistics-related activities.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Vernon Hills, IL
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm)
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As our Product Support Representative, after extensive (paid) training, you will be the go-to problem solver for the end user of RO products. You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service. This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service. Check out https://www.rustoleum.com for all the products and brands under the Rust-Oleum umbrella.
Responsibilities:
Communicates with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer issues.
Utilize product documentation as well as received training to support consumers across a wide assortment of products.
Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Obtain and examine all relevant information to assess validity of problems and to determine possible causes.
Collaborate with other departments in the organization on the investigation and documentation of reported issues.
Requirements: This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to accommodate our customers' needs.
3+ years' experience in customer service, preferably in a call center environment
Outstanding listening and communication skills. Must possesses a strong customer focus
Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope
Technical adaptability; should have the ability to learn new software, systems, etc. easily
Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues
Salary Range: $23.00 - $25.00/hour
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave). Rust-Oleum offers (9.5) paid holidays and (2) floating holiday per year.
We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
JOB DESCRIPTION
Title: Sales Representative
Location: Tennessee
Compensation: We offer a flexible compensation structure that may be structured as fully commissioned or base salary initially, transitioning to a commission-based plan after approximately 24 months.
Summary:
Join our team as a Sales Representative, where you'll be responsible for promoting a broad portfolio of industry-leading products across Tennessee. You'll work closely with established customers while actively identifying new business opportunities, leveraging your product knowledge, curiosity, and relationship-building strengths to fuel growth. If you enjoy engaging with customers, tackling challenges, and proudly representing trusted, best-in-class solutions, this role offers a hands-on opportunity to make a real impact.
Minimum Requirements:
Bachelor's in Business or a Technical degree or equivalent experience.
Minimum 1 year of individual sales experience.
Must have a valid Driver's License.
Preferred: Previous industrial sales experience within the coatings industry.
Physical Requirements:
This position requires minimal physical activity.
May require lifting up to 50lbs on occasion.
May require computer usage for an extended period of time - up to 8 hours a day.
Occasional exposure to various chemicals.
May require travel up to 60%, including nighttime.
Essential Functions:
Generate revenue growth by engaging both new and existing customers through a proactive, solution-oriented sales approach.
Serve as a confident brand ambassador, educating customers on products, services, and emerging innovations.
Win, retain, and grow customer business by delivering high-quality service and trusted support.
Develop and manage an assigned territory through targeted prospecting, relationship cultivation, and consistent follow-through.
Partner closely with internal teams to deliver a positive customer experience from start to finish.
Respond to customer inquiries and challenges with timely, practical solutions.
Monitor market trends, competitive activity, and evolving customer needs to uncover new business opportunities.
Operate independently in the field while maintaining alignment and communication with leadership and peers.
Create and execute annual sales plans focused on priority accounts and strategic markets.
Leverage Salesforce to manage the sales pipeline, document customer interactions, and maintain accurate account and opportunity data.
Assist with Field Technical Service Engineer responsibilities as business needs require.
Champion company standards for safety, quality, and professionalism in all activities.
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best."Apply for this ad Online!....Read more...
We're seeking a candidate with a full UK driver's licence to operate a 3.5t caged vehicle for the county-wide collection of nappies and Absorbent Hygiene Products (AHP) waste. As a key representative of the service, you'll contribute to maintaining community cleanliness and promoting environmentally responsible waste management.In the Bulking Station Driver role, you will be:
Following a collection round, completing the round, whilst providing a high level of service.Operating the assigned collection vehicle (pick-up or other non-LGV) and associated equipment.Collecting nappies and clinical waste county-wide, transport them, and discharge at designated locations as needed.Following designated routes to collect and empty recycling containers, clinical bins, and sacks.Ensuring recycling bins and containers are returned to the correct location after collection, clear any spillages, and leave replacement sacks at properties.
To be considered for the Bulking Station Driver role, you will need:
Full UK driving licence A good work ethic, physically fit due to the nature of the role and happy to work outdoors.Experience of manual work and safe manual handling procedures.Strong customer service and communication skills.Your own steel toe cap safety boots, other PPE will be provided.
This is a temporary role, ongoing for the period of around 10 weeks. The role offers a hourly pay rate of £12.71 per hour plus holiday pay and enhanced rates for weekend working. Working hours may vary but will normally be from 7.00am to 15:00pm and may include the occasional weekends and bank holidays over the festive period.....Read more...
JOB DESCRIPTION
An excellent opportunity has arisen for a results-driven sales achiever to join the Euclid Chemical team as a Sales Representative in the Cincinnati, OH and Indiana territory. Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies. With over 110 years of experience, we provide innovative solutions to the construction and restoration markets through our extensive range of treatments, sealants, coatings, sealers, and decorative products. Recognized as a 2024 NE Ohio Top Workplace by Energage, Euclid Chemical prides itself on fostering a people-first culture that values collaboration, respect, and growth.
Why join our team? Euclid Chemical offers an attractive package for full time personnel, company benefits include but are not limited to:
Medical, Dental and Vision coverage
Life Insurance
Short Term/Long Term Disability
Parental Leave
401k with company match
Defined benefit pension plan
Employee Stock Purchase Plan
Vacation and holiday time
Company vehicle or car allowance
SALARY: $80,000 - $90,000 plus monthly commissions
About the position:
As a Sales Representative you will be expected to actively seek out and engage customer prospects across the Dayton, OH and Indiana area. This will include calling on distributors and producers, as well as working with contractors, specifiers, and owners to sell Euclid Chemical's wide range of products.
Responsibilities:
Present, promote and sell products/services to existing and prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maintain positive business and customer relationships
Reach out to customer leads
Expedite the resolution of customer problems and complaints, collaborating with Customer Services, to maximize satisfaction
Achieve agreed upon sales targets and outcomes within scheduled timeframes
Coordinate sales effort with team members and other departments
Analyze the territory/market's potential, track sales and status reports
Supply management with reports as requested on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Continuously improve through feedback
Other duties as required.
Education & Experience:
High School Diploma
Bachelor's degree- preferred but not required.
Additional Professional Development Credits/Certifications in Industry advantageous.
3+ years proven work experience in outside sales.
Excellent knowledge of MS Office
Familiarity with CRM practices
Ability to build productive professional relationships
Key Competencies:
Sales Ability/Persuasiveness- Presents products, services, or ideas in a manner that clearly shows how they would meet needs and provide benefits; builds confidence in the products, services, or ideas. Uses appropriate techniques to move others to action or to gain agreement; leverages supportive factors, overcomes or minimizes barriers, and addresses unique needs and preferences of key decision makers. Makes favorable impressions by interacting with prospective customers in a manner that builds effective relationships.
Customer Focus- Listens to customers (internal and external) and addresses needs and concerns. Keeps customers informed by providing status reports and progress updates. Delivers on service commitments. Meets established or agreed upon deadlines. Maintains strong relationships with customers. Uses initiative to improve outcomes, processes, or measurements.
Communication- Communicates in a clear and concise manner. Uses appropriate grammar, pronunciation and tone to enhance understanding. Demonstrates professionalism and tailors communication style to needs of the recipient.
Negotiation- Explores positions and alternatives and determines minimal or ideal conditions of both parties during negotiations. Develops a strategy for giving on some points and standing firm on others to achieve desired outcomes
Planning/ Organization- Identifies more critical and less critical activities and tasks; adjusts priorities when appropriate. Ensures that required equipment and/or materials are in appropriate locations so that own and others' work can be done effectively. Effectively allocates own time to complete work; coordinates own and others' schedules to avoid conflicts. Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently. Uses time effectively to prevent irrelevant issues or distractions from interfering with work completion.
Interpersonal Skills- Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions and activities.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
An excellent opportunity has arisen for a results-driven sales achiever to join the Euclid Chemical team as a Sales Representative in the Pacific Northwest territory. Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies. With over 110 years of experience, we provide innovative solutions to the construction and restoration markets through our extensive range of treatments, sealants, coatings, sealers, and decorative products. Recognized as a 2024 NE Ohio Top Workplace by Energage, Euclid Chemical prides itself on fostering a people-first culture that values collaboration, respect, and growth.
Why join our team? Euclid Chemical offers an attractive package for full time personnel, company benefits include but are not limited to:
Medical, Dental and Vision coverage
Life Insurance
Short Term/Long Term Disability
Parental Leave
401k with company match
Defined benefit pension plan
Employee Stock Purchase Plan
Vacation and holiday time
Company vehicle or car allowance
SALARY: $80,000 - 95,000 base plus monthly commissions
Summary:
As a Sales Representative you will be expected to actively seek out and engage customer prospects across the Pacific NW area. This will include calling on distributors and producers, as well as working with contractors, specifiers, and owners to sell Euclid Chemical's wide range of products.
Responsibilities:
Present, promote and sell products/services to existing and prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maintain positive business and customer relationships
Reach out to customer leads
Expedite the resolution of customer problems and complaints, collaborating with Customer Services, to maximize satisfaction
Achieve agreed upon sales targets and outcomes within scheduled timeframes
Coordinate sales effort with team members and other departments
Analyze the territory/market's potential, track sales and status reports
Supply management with reports as requested on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Continuously improve through feedback
Other duties as required.
Education & Experience:
High School Diploma
Bachelor's degree- preferred but not required.
Additional Professional Development Credits/Certifications in Industry advantageous.
3+ years proven work experience in outside sales.
Excellent knowledge of MS Office
Familiarity with CRM practices
Ability to build productive professional relationships
Key Competencies:
Sales Ability/Persuasiveness- Presents products, services, or ideas in a manner that clearly shows how they would meet needs and provide benefits; builds confidence in the products, services, or ideas. Uses appropriate techniques to move others to action or to gain agreement; leverages supportive factors, overcomes or minimizes barriers, and addresses unique needs and preferences of key decision makers. Makes favorable impressions by interacting with prospective customers in a manner that builds effective relationships.
Customer Focus- Listens to customers (internal and external) and addresses needs and concerns. Keeps customers informed by providing status reports and progress updates. Delivers on service commitments. Meets established or agreed upon deadlines. Maintains strong relationships with customers. Uses initiative to improve outcomes, processes, or measurements.
Communication- Communicates in a clear and concise manner. Uses appropriate grammar, pronunciation and tone to enhance understanding. Demonstrates professionalism and tailors communication style to needs of the recipient.
Negotiation- Explores positions and alternatives and determines minimal or ideal conditions of both parties during negotiations. Develops a strategy for giving on some points and standing firm on others to achieve desired outcomes
Planning/ Organization- Identifies more critical and less critical activities and tasks; adjusts priorities when appropriate. Ensures that required equipment and/or materials are in appropriate locations so that own and others' work can be done effectively. Effectively allocates own time to complete work; coordinates own and others' schedules to avoid conflicts. Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently. Uses time effectively to prevent irrelevant issues or distractions from interfering with work completion.
Interpersonal Skills- Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions and activities.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
An excellent opportunity has arisen for a results-driven sales achiever to join the Euclid Chemical team as a Sales Representative in the Virginia, Maryland, and Delaware territory. Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies. With over 110 years of experience, we provide innovative solutions to the construction and restoration markets through our extensive range of treatments, sealants, coatings, sealers, and decorative products. Recognized as a 2024 NE Ohio Top Workplace by Energage, Euclid Chemical prides itself on fostering a people-first culture that values collaboration, respect, and growth.
Why join our team? Euclid Chemical offers an attractive package for full time personnel, company benefits include but are not limited to:
Medical, Dental and Vision coverage
Life Insurance
Short Term/Long Term Disability
Parental Leave
401k with company match
Defined benefit pension plan
Employee Stock Purchase Plan
Vacation and holiday time
Company vehicle or car allowance
SALARY: $75,000 - $78,000 plus monthly commissions
About the position:
As a Sales Representative you will be expected to actively seek out and engage customer prospects across the Virginia, Maryland, and Delaware area. This will include calling on distributors and producers, as well as working with contractors, specifiers, and owners to sell Euclid Chemical's wide range of products.
Responsibilities:
Present, promote and sell products/services to existing and prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maintain positive business and customer relationships
Reach out to customer leads
Expedite the resolution of customer problems and complaints, collaborating with Customer Services, to maximize satisfaction
Achieve agreed upon sales targets and outcomes within scheduled timeframes
Coordinate sales effort with team members and other departments
Analyze the territory/market's potential, track sales and status reports
Supply management with reports as requested on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Continuously improve through feedback
Other duties as required.
Education & Experience:
High School Diploma
Bachelor's degree- preferred but not required.
Additional Professional Development Credits/Certifications in Industry advantageous.
3+ years proven work experience in outside sales.
Excellent knowledge of MS Office
Familiarity with CRM practices
Ability to build productive professional relationships
Key Competencies:
Sales Ability/Persuasiveness- Presents products, services, or ideas in a manner that clearly shows how they would meet needs and provide benefits; builds confidence in the products, services, or ideas. Uses appropriate techniques to move others to action or to gain agreement; leverages supportive factors, overcomes or minimizes barriers, and addresses unique needs and preferences of key decision makers. Makes favorable impressions by interacting with prospective customers in a manner that builds effective relationships.
Customer Focus- Listens to customers (internal and external) and addresses needs and concerns. Keeps customers informed by providing status reports and progress updates. Delivers on service commitments. Meets established or agreed upon deadlines. Maintains strong relationships with customers. Uses initiative to improve outcomes, processes, or measurements.
Communication- Communicates in a clear and concise manner. Uses appropriate grammar, pronunciation and tone to enhance understanding. Demonstrates professionalism and tailors communication style to needs of the recipient.
Negotiation- Explores positions and alternatives and determines minimal or ideal conditions of both parties during negotiations. Develops a strategy for giving on some points and standing firm on others to achieve desired outcomes
Planning/ Organization- Identifies more critical and less critical activities and tasks; adjusts priorities when appropriate. Ensures that required equipment and/or materials are in appropriate locations so that own and others' work can be done effectively. Effectively allocates own time to complete work; coordinates own and others' schedules to avoid conflicts. Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently. Uses time effectively to prevent irrelevant issues or distractions from interfering with work completion.
Interpersonal Skills- Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions and activities.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
DAP is looking to hire Customer Service Representative at our Baltimore, MD Location.
The customer is everything at DAP and our Customer Service Representatives take first class care of them. They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 9:30 am - 6:00 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner.
Assist customers in both USA and Canada locations in order status, tracking shipments, and processing returns or exchanges.
Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions.
Document all customer interactions and maintain accurate records in our system.
Proactively identify opportunities to enhance the customer experience and contribute to process improvements.
REQUIREMENTS:.
Must be able to work 9:30 am - 6:00 pm
High School (or equivalent)
Effective communications skills - verbal and written, SAP experience a plus
Grace under pressure - remain positive and focused to the task at hand
Effective problem-solving skills - quick on your feet and can think outside of the box
Ability to multi-task and prioritize work all with a sense of urgency
Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$19 - $22 per hour.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Understanding our traders
Identify the key difference between trade and retail customers and engage with them accordingly
Take ownership of my TradePoint members, understand their needs, and always do the best for them
Through conversation and ownership, I understand their business needs
Take ownership of delivering the four priorities daily (Service, Member, Tools, Set up)
Marketing consent
Clearly understand the benefits for my TradePoint members to give marketing consent
Confidence in explaining the benefits and gaining consent from my members
Recruitment
Understand the recruitment for new members to join TradePoint and implement these during recruitment
Confidence in approaching and discussing the TradePoint proposition with any new potential member
Set Up
Create a clear, tidy and simple shopping journey for my members
Consistently operate to the current trading and POS plan
Service
Serve my TradePoint members in a friendly manner ensuring they leave with what they need for the day
Engage in conversation whenever possible to drive stronger relationship and understand my member's needs
Understand future and current jobs, to ensure I can recommend the best products and services to assist them
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK Notional hourly rate £13.10 per hour#An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:Customer Service Practitioner Apprenticeship Level 2, including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis. Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
By the end of your apprenticeship, you will be able to:
Install fenestration products to deadline in line with agreed designs
Read and interpret drawings and plans
To escalate issues as a priority in line with procedure
Understand and work to quality systems and operating procedures as instructed
Complete and maintain accurate, timely documentation and records as required by the business
Contribute to the continuous improvement of processes and practices operated by the company
Ensure information is communicated effectively to team leaders / supervisors
Be proactive in ensuring you are up to date with all product information and specification details
As a representative of Malbern Windows, you are expected to present yourself and your team to the highest standards and strive to deliver excellent levels of customer service, internally and externally
Maintain good communication with your team and the office staff to enable successful co-ordination of scheduling and sharing of information
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:Malbern Windows has been transforming homes across Manchester and the North West since 1983. From energy-efficient uPVC windows and composite doors to bespoke conservatories and fully insulated garden rooms, everything we supply is custom manufactured in the UK and installed by our own skilled, in-house team.Working Hours :Monday - Friday 7.00am - 4.00pm.Skills: Communication skills,Attention to detail,Number skills,Team working,Physical fitness,Good practical skills,Safety conscious,Enthusiastic,Hardworking,Confident,Well presented,Reliable,Excellent timekeeping....Read more...
JOB DESCRIPTION
Title: Sales Representative
Location: Lake Charles, LA
Summary:
Are you a bold, results-driven sales professional ready to make your mark? Take the lead in selling a powerful lineup of industry-leading products and services across the St. Louis region. You'll connect with loyal customers, uncover new opportunities, and use your expertise to drive growth and exceed your goals. If you're competitive, energetic, and ready to accelerate your career-this is your opportunity to shine.
Minimum Requirements:
Bachelor's degree in Business, a Technical field, or equivalent experience.
At least 1 year of proven success in individual sales.
Preferred: Experience in industrial sales, especially within the coatings industry.
Must possess a valid Driver's License.
Physical Requirements:
Minimal physical activity required.
Occasional lifting of up to 50 lbs.
Ability to work on a computer for extended periods (up to 8 hours/day).
Occasional exposure to chemicals.
Willingness to travel up to 50%, including overnight stays.
Essential Functions:
Build and grow customer relationships through proactive engagement and exceptional service.
Promote and educate customers on products, services, and industry-leading solutions.
Drive sales growth by developing new business and expanding existing accounts.
Manage territory performance through strategic prospecting, account planning, and relationship development.
Collaborate with internal teams to deliver a seamless customer experience.
Respond to customer needs and challenges with urgency and professionalism.
Monitor market trends, competitive activity, and customer opportunities within the territory.
Work independently while maintaining strong communication with leadership and team members.
Develop and execute annual sales plans focused on key markets and growth opportunities.
Provide field-based technical support and product guidance as needed.
Maintain a strong commitment to safety, quality, and customer satisfaction.
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best."Apply for this ad Online!....Read more...
JOB DESCRIPTION
Title: Sales Representative
Location: Dallas, TX
Summary:
Are you a bold, results-driven sales professional ready to make your mark? Take the lead in selling a powerful lineup of industry-leading products and services across the St. Louis region. You'll connect with loyal customers, uncover new opportunities, and use your expertise to drive growth and exceed your goals. If you're competitive, energetic, and ready to accelerate your career-this is your opportunity to shine.
Minimum Requirements:
Bachelor's degree in Business, a Technical field, or equivalent experience.
At least 1 year of proven success in individual sales.
Preferred: Experience in industrial sales, especially within the coatings industry.
Must possess a valid Driver's License.
Physical Requirements:
Minimal physical activity required.
Occasional lifting of up to 50 lbs.
Ability to work on a computer for extended periods (up to 8 hours/day).
Occasional exposure to chemicals.
Willingness to travel up to 50%, including overnight stays.
Essential Functions:
Build and grow customer relationships through proactive engagement and exceptional service.
Promote and educate customers on products, services, and industry-leading solutions.
Drive sales growth by developing new business and expanding existing accounts.
Manage territory performance through strategic prospecting, account planning, and relationship development.
Collaborate with internal teams to deliver a seamless customer experience.
Respond to customer needs and challenges with urgency and professionalism.
Monitor market trends, competitive activity, and customer opportunities within the territory.
Work independently while maintaining strong communication with leadership and team members.
Develop and execute annual sales plans focused on key markets and growth opportunities.
Provide field-based technical support and product guidance as needed.
Maintain a strong commitment to safety, quality, and customer satisfaction.
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best."Apply for this ad Online!....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and water-tight structures.
Tremco CPG Inc. has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio. Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently hiring a CUSTOMER SERVICE COMPLIANCE SPECIALIST. This remote position provides support across the Mountain and Pacific time zones. Qualified candidates must be able to work a schedule that aligns with business hours in those regions.
GENERAL PURPOSE OF THE JOB:
The Customer Service Compliance Specialist is responsible for delivering high-quality customer service and operational support throughout the entire order lifecycle. This role plays a critical part in ensuring timely and accurate order entry, contract compliance, and project setup while collaborating closely with internal departments including Sales, Contracts Management, Credit, Project Administration, Field Operations, Logistics, and Accounts Payable. The representative acts as a liaison between external customers and internal teams, ensuring all documentation, approvals, and pricing align with company standards. Additionally, this position supports marketing efforts and promotes data accuracy and consistent customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Handle high volumes of inbound calls and inquiries related to orders, project setup, and status updates.
Review customer purchasing documents and submit to Legal via OnBase for compliance validation.
Follow up with Contracts Management and field teams to secure outstanding contract approvals and redlined agreements.
Coordinate with Accounts Payable for vendor onboarding and information verification.
Collect and track pre-award documentation including bonds, insurance certificates, and W-9 forms.
Conduct compliance reviews for new project setups to ensure contractual obligations are met.
Maintain and submit accurate General Contracting sales reports and daily new order reports for Marketing.
Accurately enter all orders into SAP on the same day they are received, ensuring completeness and accuracy.
Communicate pertinent order and shipment information to Sales Reps and customers in a timely manner.
Coordinate job site deliveries, ensuring efficient and accurate logistics scheduling.
Monitor order fulfillment to ensure timely shipping and billing.
Process product returns by collecting necessary details and securing proper approvals.
Verify that discounted orders are supported by an approved Special Price Form.
Issue credit memos within three business days of receiving necessary approvals.
Maintain a customer service error rate of no more than 1%, striving for zero.
Demonstrate a comprehensive understanding of interfacing functions, including Credit, Accounting, Inventory, and Purchasing.
Stay informed and compliant with company policies and operational procedures.
Build and sustain professional relationships with internal departments, Sales Reps, and external customers.
Complete special projects and reports with a high degree of accuracy and timeliness.
EDUCATION:
Bachelor's degree from four or 5-year college or university
EXPERIENCE:
Office/Business support background with 3+ years' experience in a high-paced office environment
SKILLS AND ABILITIES:
SAP experience preferred
Customer Service background
Basic computer skills
Ability to calculate figures and amounts such as discounts and percentages
Ability to solve problems
Possess excellent verbal and written communication skills
Must have excellent phone skills
Must be well organized and keep clear, concise records
Proactive and look for areas of improvement
The high degree of flexibility and ability to multitask
Must be a team player and possess a "can do" attitude
Analytical abilities (recognize errors, evaluate trends, anticipate difficulties)
Excellent communication skills with the ability to read, write and communicate fluently in English
The base salary range for applicants in this position generally ranges between $52,000 and $56,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Apply for this ad Online!....Read more...
Based in Sevenoaks, with regular travel to our Leatherhead office during trainingJoin our dynamic customer service teamWe’re looking for a confident, resilient and empathetic Customer Service Representative to be the voice of our business.If you enjoy talking to people on the phone, can handle difficult conversations professionally and take pride in solving problems, we’d love to hear from you.About usEvinox Residential is a leading specialist in energy metering, billing and services for communal and district heating systems.Using our in-house billing platform, we look after hundreds of communal and district schemes for private and social housing providers across the UK, issuing bills to tens of thousands of customers each year. We also support many more households through our pre-payment system.This is a customer-facing role where you will be the first point of contact for residents, both by phone and email.You’ll be responsible for handling billing queries, resolving complaints and explaining charges clearly and professionally. Many customers may be upset or frustrated when they call, so you’ll need to remain calm, stand your ground where necessary and still show empathy and understanding.This is a great opportunity for someone who thrives on communication, enjoys problem-solving and wants to play a key role in delivering excellent customer service.What you’ll do
Answer customer calls and emails promptly and professionallyHandle billing queries, payment plans and refund requestsResolve complaints and de-escalate tense situationsSupport our debt management teamRefer technical queries to external partnersUpdate and maintain accurate customer recordsRequest customer feedback and encourage online reviewsAssist with administrative duties, including post and welcome packs for new tenants
Essential requirements
Right to work in the UKA valid driving licence and access to your own carLiving within a 45-minute drive of Sevenoaks
Skills and experience
Strong telephone skills, with a confident, clear and personable mannerResilience under pressure and the ability to handle angry or upset customers without losing composureA firm but empathetic approach, balancing authority with care for vulnerable residentsA problem-solving mindset and the ability to explain bills and processes clearlyExcellent attention to detail, as accuracy in billing and customer data is essentialGood numeracy skills, with the confidence to work with figures, explain bills and help customers understand their costsGood organisational and diary-management skillsCompetence using Microsoft Office, particularly Excel and WordPrevious experience in a telephone-based customer service role is strongly preferred
LocationThe role is based in Sevenoaks, with regular travel to our Leatherhead office during training.Salary and benefits
22 days’ holiday plus bank holidaysCompany bonus scheme after one year of employmentOption to work from home one day per weekAutomatic enrolment into the company pension scheme after three months of employment
How to applyIf you’re looking to make a difference in a role where you’ll be valued, challenged and supported, apply now to join our dedicated team.....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
The Technical Sales Representative ensures that the assigned revenue, margin, and product mix objectives, within the corporate business framework, are met or exceeded. This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts. This position will also own and manage all related performance and service metrics for the assigned accounts in the Houston territory.
The candidate must live in the territory to support it. We prefer the candidate to live in the center of the region which is Houston, TX
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration. Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2 plus years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two plus years related experience and/or training
Construction knowledge (i.e., waterproofing, air barriers, framing, modular, glazing etc.)
ACM metal panels
Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travel extensivelywithin assigned territory.
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The base salary range for applicants in this position generally starts at $87,550 and goes up based on experience plus incentive compensation. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online!....Read more...
JOB DESCRIPTION
Candidates located in Florida markets preferred.
Employer Description:
Legend Brands is a growing multi-vertical manufacturer serving restoration, cleaning, and construction professionals; performance automotive cooling markets; fish hatchery and aquaculture operations; through a portfolio of industry-leading brands including Dri-Eaz, Mediclean, UnSmoke, OdorX, Sapphire Scientific, Prochem, Chemspec, Flex-A-Lite, and Marisource.
Job Summary:
The Account Manager - MRO is responsible for growing sales in the assigned geographic territory. Identify and develop new and existing relationships into new sales opportunities. Develop pull through demand from end users by demonstrating how our products and programs solve their problems.
Supervision Responsibility:
None
Essential Duties:
Manage all phases of sales to end-customers and other assigned account(s) for Legend Brands products and team business- from sales calls and presentations as well as inquiries regarding orders, shipments and products.
Identify prospective customers.
Manage and work with independent sales organizations to promote sales in the field.
Consult with customers to offer our products and programs.
Create and implement both long- and short-term sales objectives.
Work as a liaison between the end customer and distributors to fully understand the needs of both.
Forecast Units/Revenue.
Perform other related duties as assigned.
Minimum Qualifications:
Bachelor's Degree required
Minimum of 3 years of experience selling into complex sales environments, or at least 5 years of experience selling solutions with an average 90-180 day sales cycle. Work with regional or national distributors is helpful
Previous experience working local events and trade shows effectively to generate leads, initiate meaningful conversations, and build awareness of solutions
Proven history of identifying and building strong relationships with prospects through a consultative and strategic approach
Travel 30% - 45% required
Prior MRO, Facilities Maintenance or Jan San channel experience preferred
Certifications
None
Employment Standards
The requirements listed below are representative of the knowledge, skills, and/or abilities (KSA's) required.
Knowledge of MS Office.
Demonstrated success managing extended sales processes with multiple influencers and decision-makers.
Strong communication, discovery, and presentation skills, both in person and over the phone.
Experience selling into the facilities space is preferred, but not required
Strategic thinker with the ability to navigate diverse organizational structures and decision hierarchies.
Skilled at engaging with C-level executives, operations leaders, and technical professionals.
Highly motivated, disciplined, and effective at balancing persistence with professionalism.
Team Collaboration: Work closely with internal teams, including customer service, marketing, and operations, to ensure customer satisfaction and timely product delivery
Comfortable working both independently and collaboratively in a performance-driven environment. Knowledge of HubSpot is helpful. Familiarity with a CRM is essential
Skilled in in sales prospecting and sales presentations
Skilled in weekly/monthly reporting of sales vs. forecast
Ability to work remotely and in person with end customers and distributor sales personnel
Ability to travel to customers, trade events, and corporate headquarters as needed
Ability to partner with business units across the organization
Ability to pass a pre-employment background check
Hiring Range
Between $86K - $105K annually - position is commission eligible
Benefits
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!
Additional Considerations
Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's
All job offers are contingent upon satisfactory pre-employment drug test and background screening.Apply for this ad Online!....Read more...
JOB DESCRIPTION
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems. With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL PURPOSE OF THE JOB:
The Quality Manager oversees the quality process to ensure key business metrics and customer product requirements are met. Key responsibilities for the role include but are not limited to ensuring quality of raw materials, custom color orders, and finished products, serving as the primary liaison for third party testing, implementing Lean and Six Sigma processes, and continuous improvement with responsibility for ISO quality systems and compliance.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversee all quality related functions, manage ISO quality systems, and lead lean/six sigma initiatives (including Hoshin/policy deployment) in the plant.
Develop lean and sustainable saving plans and facilitate small K generation and implementation.
Develop quality standards/test/inspection plans for raw materials and finished products (specification, sample size and frequency).
Develop and administer product and process audits to ensure standard work executed on the manufacturing floor and in the lab.
Participate in the development of specifications for processing, products, and materials.
Oversee all lab functions and personnel, assuring safety and integrity of operations.
Develop and deliver robust training programs to ensure compliance with standards.
Lead all product compliance activities to ensure certification.
Act as the designated site representative and primary liaison for external accreditation bodies (e.g., FM, UL).
Establish testing and sampling parameters, align product specification with required testing standards, document what constitutes a "pass" or "fail" based on consumer specifications or engineering tolerances, and schedule third-party agency testing to avoid production bottlenecks and shipping delays.
Enact product holds and utilize inventory control systems to quarantine affected batches and prevent accidental shipment.
Create and execute Corrective and Preventive Action (CAPA) plans to address manufacturing process issues and verify the fix with subsequent testing rounds.
Collaborate with other departments and assist with vendor quality or supply issues as well as vendor selection and qualification.
Manage customer complaints by responding to and leading the root cause investigation, corrective action implementation and follow up, as well as the SAP quality process.
Interact professionally and timely both verbally and in writing with customers, product management and sales force.
EDUCATION REQUIREMENT:
Bachelors degree in quality, chemistry, chemical engineering, materials, polymer, business management or related field.
EXPERIENCE REQUIREMENT:
Minimum of 5 years experience in developing and administering quality programs (Lean, ISO, Six Sigma) and chemical batch making operations. Color matching experience is a plus.
CERTIFICATES, LICENSES, REGISTRATIONS:
LEAN/Six Sigma certification
ISO certification
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Strong communication (verbal, written, presentation, and listening) skills
Proven problem solving and analysis skills.
Knowledge of inventory control systems; SAP experience a plus.
Ability to build and manage a team
Strong safety orientation
Team player with strong collaboration skills
Must possess leadership qualities
TRAVEL REQUIRED: Occasional travel may be request to attend training or company meetings/events.
WORK LOCATION: Onsite
PHYSICAL DEMANDS:Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $105,265 and $131,581. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
