Customer Service Representative Jobs Found 50 Jobs, Page 2 of 2 Pages Sort by:
Telesales Executive
An exciting opportunity has arisen for a Telesales Executive to join a well-established company specialising in sourcing and managing care solutions, simplifying the procurement process while supporting the delivery of safe and reliable care. As a Telesales Executive, you will be engaging with prospective customers to generate sales and build lasting client relationships. This full-time role offers benefits and a salary range of £20,000 - £30,000 plus bonus. You Will Be Responsible For * Making outbound calls to prospective clients to introduce services and solutions. * Building rapport and maintaining strong customer relationships. * Identifying customer needs and offering tailored recommendations. * Working towards set sales targets and team objectives. * Accurately updating and maintaining records of calls and client interactions. * Keeping up to date with industry knowledge to support customer conversations. What We Are Looking For * Previously worked as a Telesales Executive, Telesales agent, Telesales advisor, Telesales representative, Call Centre Agent or in a similar role. * Ideally have background in telesales, sales, or customer service * Confident communication skills with a friendly and persuasive approach. * Strong listening skills with the ability to adapt to different personalities. * Comfortable using CRM systems and basic computer applications. What's On Offer * Competitive salary * Performance-based bonuses. * Full training programme to support your success. * Supportive and dynamic working environment. * Casual dress code. This is a fantastic opportunity to develop your career in sales with a supportive employer. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003. ....Read more...
Digital and Technology Solutions Professional Integrated Degree Apprenticeship
As an Apprentice IT Engineer, you’ll join our busy Service Desk team as the first point of contact for our customers. You'll help by answering calls, triaging tickets, and resolving incidents and service requests. You’ll divide your time between supporting our Service Desk at Waterstons and acting as an on-site representative for one of our valued clients, The Mayborn Group. Exceptional customer service is at the core of this role. We’re seeking someone who is approachable, patient, and empathetic- someone who recognises that behind every ticket, phone call, or face-to-face interaction is a person in need of support. We’re passionate about helping our apprentices grow and develop within the business. You’ll spend two days each week on-site at Mayborn’s Balliol Business Park location, with the remaining two days based at Waterstons’ office in Aykley Heads, Durham.Training:You’ll spend two days each week on-site at Mayborn’s Balliol Business Park location, with the remaining two days based at Waterstons’ office in Aykley Heads, Durham. 1 day per week at Newcastle College.Training Outcome:To join one of our many functions: Service Desk, as part of our 24h team Infrastructure monitoring, as part of 24h team Backup assurance Technical Services Employer Description:Waterstons is an IT and business consultancy founded in 1994 and headquartered in Durham, UK, with additional offices in London, Glasgow, and Sydney. The company specialises in a wide range of services including business and technology consulting, managed IT services, cyber security, software development, data and analytics, and project management. Known for its people-first culture, Waterstons offers flexible working, unlimited holidays, and a strong focus on learning and development. The firm is a trusted partner across sectors such as education, manufacturing, housing, and healthcare, and is one of only a handful of UK consultancies to hold both CREST accreditation and Certified Cyber Consultancy status from the National Cyber Security Centre. With a growing global team and ambitions to double its turnover by 2025, Waterstons continues to expand while maintaining a strong commitment to client success, innovation, and inclusivity.Working Hours :08:30 till 17:00, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Creative,Initiative ....Read more...
Customer Service Representative
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders. ESSENTIAL DUTIES AND RESPONSIBILITIES: Respond to customer calls, emails, and faxed requests in a timely and professional manner. Handle large volumes of calls, emails, and faxes. Respond to all aspects of customers' and representatives' inquiries or requests (orders, product information, stock status, pricing, shipping information, samples, etc.) Accurately key orders into the system. Manage and coordinate special pricing and customer portals. Check stock and inventory availability to confirm orders. Make special requests such as color matching, special sales order process or (ERP) orders. Ensure all orders are shipped and invoiced promptly and accurately. Keep customer and/or sales representatives advised of anticipated ship dates and any order delays. Proactively communicate changes to orders. Obtain and continuously enhance a broad knowledge of product line, prices, delivery time and similar data as required relating to the business units being serviced. Follow ISO required procedures as related to the customer service function. Troubleshoot issues regarding pricing, tracing, and tracking orders, delivery times, product information and stock availability. Suggest potential alternatives/solutions to customer concerns. Supply MSDS upon request and as required. Develop and maintain effective working relationships with team members, managers and personnel in internal departments whose functions directly or indirectly affect the service level to our customers (to aid in providing exceptional customer service). EDUCATION REQUIREMENT: High school diploma or general education degree (GED) EXPERIENCE REQUIREMENT: One to two years related experience and/or training OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Must be able to clearly communicate verbally and in written form in a professional manner. Strong proficiency with Microsoft Office applications required. Understanding of Lean Management Principles is an asset. SAP experience preferred. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally ranges between $46,057 and $52,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
B&Q TradePoint Customer Advisor Apprentice
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. Daily roles and responsibilities will include: Understanding our traders: Identify the key difference between trade and retail customers and engage with them accordingly Take ownership of my Trade Point members, understand their needs, and always do the best for them Through conversation and ownership, I understand their business needs Take ownership of delivering the four priorities daily (Service, Member, Tools, Set up) Marketing consent: Clearly understand the benefits for my Trade Point members to give marketing consent Confidence in explaining the benefits and gaining consent from my members Recruitment: Understand the recruitments for new members to join Trade Point and implement these during recruitment Confidence in approaching and discussing the Trade Point proposition with any new potential member Set Up: Create a clear, tidy and simple shopping journey for my members Consistently operate to the current trading and POS plan Service: Serve my Trade Point members in a friendly manner ensuring they leave with what they need for the day Engage in conversation whenever possible to drive stronger relationship and understand my member's needs Understand future and current jobs, to ensure I can recommend the best products and services to assist them We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits: UK Notional hourly rate £12.71 per hour An award-winning pension scheme ShareSave options 6.6 weeks holiday Employee Assistant Programme Shopping discounts Colleague wellbeing benefits As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15-months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18.75 hours per week, on a shift pattern basis, Monday - Sunday 7:00am - 10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills ....Read more...
B&Q TradePoint Customer Advisor Apprentice
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. Daily roles and responsibilities will include - Understanding our traders Identify the key difference between trade and retail customers and engage with them accordingly Take ownership of my TradePoint members, understand their needs, and always do the best for them Through conversation and ownership, I understand their business needs Take ownership of delivering the four priorities daily (Service, Member, Tools, Set up) Marketing consent Clearly understand the benefits for my TradePoint members to give marketing consent Confidence in explaining the benefits and gaining consent from my members Recruitment Understand the recruitment for new members to join TradePoint and implement these during recruitment Confidence in approaching and discussing the TradePoint proposition with any new potential member Set Up Create a clear, tidy and simple shopping journey for my members Consistently operate to the current trading and POS plan Service Serve my TradePoint members in a friendly manner ensuring they leave with what they need for the day Engage in conversation whenever possible to drive stronger relationship and understand my member's needs Understand future and current jobs, to ensure I can recommend the best products and services to assist them We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits; UK Notional hourly rate £12.71 per hour An award-winning pension scheme ShareSave options 6.6 weeks holiday Employee Assistant Programme Shopping discounts Colleague wellbeing benefits As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :23 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills ....Read more...
Customer Service Representative
Join Our Dynamic Customer Service Team! We’re looking for a confident, resilient, and empathetic Customer Service Representative to be the voice of our business. If you enjoy talking to people on the phone, can handle difficult conversations with professionalism, and take pride in solving problems, we’d love to hear from you.Evinox Residential is a leading specialist in energy metering, billing, and services for communal and district heating systems. Using our in-house billing platform, we look after hundreds of communal and district schemes for both private and social housing across the UK, issuing bills for tens of thousands of customers each year. We also support many more households via our pre-payment system. This is a customer-facing role where you will be the first point of contact for residents, mainly by phone, but also by email. You’ll be responsible for handling billing queries, resolving complaints, and explaining charges clearly and professionally. Many customers may be upset or frustrated when they call, so you’ll need to stay calm, stand your ground where necessary, and still show empathy and understanding. It’s a great opportunity for someone who thrives on communication, enjoys problem-solving, and wants to play a key role in delivering excellent customer service.Essential requirements: Right to work in the UKValid driving licence and own carLiving within a 30-minute drive of Sevenoaks What you’ll do: Answer customer calls and emails promptly and professionallyHandle billing queries, payment plans, and refund requestsResolve complaints and de-escalate tense situationsSupport our debt management teamField technical queries to external partnersUpdate and maintain accurate customer recordsManage move-in/move-out queries for residentsRequest customer feedback and encourage online reviewsAssist with admin duties, including post and Welcome Packs for new tenantsEnsure GDPR and data privacy compliance Must-have skills: Strong telephone skills – confident, clear, and personableResilience under pressure – able to handle angry or upset customers without losing composureFirm but empathetic approach – balancing authority with care for vulnerable residentsProblem-solving mindset – able to explain bills and processes clearly, even to frustrated customersAttention to detail – accuracy in billing and data is essentialGood numeracy skills – confident working with figures, explaining bills, and helping customers understand their costs.Good organisation, diary management, and Microsoft Office skills (Excel & Word)Previous experience in a phone-based customer service role is strongly preferred Location: Based in Sevenoaks, with occasional travel to our Leatherhead office Benefits Include: £24,000-£28,000 Salary (Based on Skills and Experience)22 Days Holiday + Bank HolidaysCompany Bonus Scheme (after one year of employment)One day per week work-from-home optionFull training and ongoing development How to Apply: If you’re looking to make a difference in a role where you’ll be valued, challenged, and supported, apply now and join our dedicated team. https://www.evinoxresidential.co.uk/ ....Read more...
Commissioning Engineer - Marine
Position: Marine Electronic Commissioning Engineer Job ID: 1420/19 Location: Home Based (EMEA Travel) Rate/Salary: Highly competitive – dependent on experience Benefits: Great Benefits with this business Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Marine Electronic Commissioning Engineer Typically, this person will be responsible for the electronic commissioning and technical support of the companies product. This product is a mechanical product which is electrically controlled and is sold to customers in the maritime world globally, however - this persons patch is the EMEA (Europe, Middle East & Africa). You will be the companies on-site representative, talking to customers, distributors and service agents covering commissioning, repairs, maintenance as well as emergency breakdown cover as required. Extensive travel for durations of roughly 5 days, home most weekends will be required. HSB Technical’s client is an established and well-regarded business entity. Duties and responsibilities of the Marine Electronic Commissioning Engineer: Commissioning: Perform installation checks, configuration, and commissioning of the product and it's electronic control systems, including sea trials, class trials (DNV, BV and ABS) and Dynamic Positioning trials. Maintenance and Repairs: Conduct routine maintenance, inspections and repairs of the systems to ensure optimal performance and reliability. Troubleshoot and diagnose system issues and implement timely and effective solutions. Customer Support: Provide technical assistance and support to customers, both remotely and on-site, by addressing their inquiries, resolving technical problems, and offering guidance on system operation and maintenance best practices. Training and Documentation: Train customers on the proper use, operation, and maintenance of the systems. Develop and update technical documentation, including manuals, troubleshooting guides, and service reports. Field Testing: Collaborate with internal teams and participate in field tests and trials of new products, collecting feedback and suggesting improvements to enhance system performance and functionality. Collaboration: Work closely with cross-functional teams, including engineers, project managers, and sales representatives, to ensure seamless coordination and timely resolution of customer issues. Safety and Compliance: Adhere to safety regulations, industry standards, and company policies during all field operations. Conduct risk assessments and implement appropriate safety measures. Continuous Learning: Stay up to date with emerging technologies, industry trends, and product advancements in the maritime industry. Attend training sessions, workshops, and seminars to enhance technical skills and knowledge. Qualifications and requirements for the Marine Electronic Commissioning Engineer: Education: UK Level 5 awards (HND, Foundation degree) or higher in Engineering, Electronics, or equivalent related field. Experience: Minimum of 3 years of experience as a Field Service Engineer or similar role in the maritime industry preferred however, applicants from other industries (e.g., military, automotive) will be seriously considered. Technical Skills: Strong knowledge of electronic control systems - Familiarity with mechanical drive systems, bearings, and hydraulics. Troubleshooting and Diagnostic Skills: Proficient in identifying, analysing, and resolving technical issues in electronic control systems. Ability to use diagnostic tools and software effectively. Travel Flexibility: Willingness to travel extensively, both domestically and internationally, and work in challenging environments, including ships at sea. Communication Skills: Excellent verbal and written communication skills. Ability to effectively communicate technical information to customers and internal teams. Customer Focus: Strong customer service orientation with a dedication to delivering exceptional support and building long-term customer relationships. Team Player: Ability to collaborate effectively with cross-functional teams and work independently with minimal supervision. Strong problem-solving and decision-making abilities. This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role. ....Read more...
Roofing Advisor
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco Roofing and Building Maintenance and Weatherproofing Technologies Inc (WTI) are one of North America's largest roofing manufacturers and maintenance service provider. We are obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco and WTI so unique. If you're looking for a place to build a career, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently searching for a Commercial Roofing Advisor in our Roofing and Building Maintenance Division. The Commercial Roofing Advisor is responsible for supporting the efforts of the Sales Representative in your area. This work includes but is not limited to: Preparing and/or distributing marketing materials Inspection and evaluation of the property preparing roof drawings and sketches preparing scope of work documents preparing proposals attending sales calls pricing patch and repair jobs providing technical expertise attending meetings with the architect, contractor, and/or owner Inspections Monitoring Installations Trouble shooting problems arising during installation and during the lifecycle of the roof conducting diagnostic infrared scans of roofs preparing CADD drawings Qualifications: Three to five years of related hands-on experience requiredPrior sales and/or customer related experience in roofing industry required The salary range for applicants in this position generally ranges between $58,000 and $70,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Sales Representative - STL
JOB DESCRIPTION Summary: Join our team as a Sales Representative and take charge of selling a diverse range of industry-leading products and services within the St. Louis region. You'll engage with established customers and uncover new prospects, leveraging your product expertise and relationship-building skills to drive growth and exceed targets. If you're driven, enthusiastic, and ready to grow your career-this is the role for you! Minimum Requirements: • Bachelor's in Business or a Technical degree or equivalent experience.• Minimum 1 year of individual sales experience.• Preferred: Previous industrial sales experience within the coatings industry.• Must have a valid Driver's License. Physical Requirements: • This position requires minimal physical activity.• May require lifting up to 50lbs on occasion.• May require computer usage for an extended period of time - up to 8 hours a day.• Occasional exposure to various chemicals.• May require travel up to 50%, including nighttime. Essential Functions: Drive sales growth by engaging new and existing customers with energy and enthusiasm. Be the face of our brand-educate customers on our products, services, and new innovations. Secure and renew orders while ensuring top-notch customer service and satisfaction. Strategically build and manage your sales territory through prospecting and relationship building. Collaborate with internal teams to deliver seamless customer experiences. Tackle customer concerns with confidence and provide timely solutions. Stay ahead of the curve by monitoring market trends, competitor activity, and customer needs. Work independently while staying connected with your team and leadership. Develop and execute annual sales plans targeting key markets and accounts. Step into a Field Technical Service Engineer role when needed. Champion our commitment to safety and quality in everything you do. Who We Are: Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you. What We Offer: We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. "In order to be the best, we must hire the best ."Apply for this ad Online! ....Read more...
Customer Service Specialist - General Services
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc. has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio. Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST. This position is intended as a hybrid position, working part of each week on campus, and partially remote. GENERAL PURPOSE OF THE JOB: The Customer Service Specialist is responsible for delivering high-quality customer service and operational support throughout the entire order lifecycle. This role plays a critical part in ensuring timely and accurate order entry, contract compliance, and project setup while collaborating closely with internal departments including Sales, Contracts Management, Credit, Project Administration, Field Operations, Logistics, and Accounts Payable. The representative acts as a liaison between external customers and internal teams, ensuring all documentation, approvals, and pricing align with company standards. Additionally, this position supports marketing efforts and promotes data accuracy and consistent customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle high volumes of inbound calls and inquiries related to orders, project setup, and status updates. Review customer purchasing documents and submit to Legal via Outlook for compliance validation. Follow up with Contracts Management and field teams to secure outstanding contract approvals and redlined agreements. Accurately enter all orders into SAP on the same day they are received, ensuring completeness and accuracy. Communicate pertinent order and shipment information to Sales Reps and customers in a timely manner. Coordinate job site deliveries, ensuring efficient and accurate logistics scheduling. Monitor order fulfillment to ensure timely shipping and billing. Process product returns by collecting necessary details and securing proper approvals. Identify discounted orders and apply discounts as applicable. Issue credit memos within three business days of receiving necessary approvals. Maintain a customer service error rate of no more than 1%, striving for zero. Demonstrate a comprehensive understanding of interfacing functions, including Credit, Accounting, Inventory, and Purchasing. Stay informed and compliant with company policies and operational procedures. Build and sustain professional relationships with internal departments, Sales Reps, and external customers. Complete special projects and reports with a high degree of accuracy and timeliness. EDUCATION: Bachelor's degree in Business, or equivalent experience and/or training required EXPERIENCE: A minimum of 2-4 years of customer service experience Office/Business support background with 3+ years experience in a high-paced office environment. Should have prior experience working in a team environment OTHER SKILLS AND ABILITIES: Customer Service background with 2+ years experience in a high paced office environment SAP experience preferred Basic computer skills Ability to calculate figures and amounts such as discounts and percentages Ability to solve problems Possess excellent verbal and written communication skills Must have excellent phone skills Must be well organized and keep clear concise records Proactive and look for areas of improvement The high degree of flexibility and ability to multitask Must be a team player and possess a "can do" attitude Analytical abilities (recognize errors, evaluate trends, anticipate difficulties) Excellent communication skills with the ability to read, write and communicate fluently in English The salary range for applicants in this position generally ranges between $46,000 and $57,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Optical Assistant Apprentice
Conduct and Legalisation: Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws To have a good working knowledge of the Vision Express Ways of Working To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes Maintain the highest store standards possible, including the appearance of both store and own personal presentation Sales and Service: To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer To support the management team in achieving the required targeted growth in sales and profit To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions To conduct eyewear repairs and order replacements when required To participate in all stock take activity as determined by the management team Key holder duties after successful completion of silver training (if and when required) Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required Team Work and Communication: To maintain good and professional working relationships with the store team Attend and participate in morning briefs and team meetings To provide honest feedback to the management team to support ongoing improvements Any other duties or responsibilities as reasonably requested by line management Additional Responsibilities: Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring: The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe All laboratory equipment is maintained/calibrated in accordance with company guidelines Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy Duties may vary in accordance with customer demand and store structure Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing- Become a qualified Dispensing Optician Contact lens Optician - fit Contact lenses Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons Optometry courses - carry out full eye examinations and issue prescriptions Clinical representative - visiting practices introducing new frame ranges and Ophthalmic lenses In-practice trainer - You could use your knowledge to train others Other non-clinical roles: Practice Management you could complete a management course Practice ownership you could go into business yourself, partnership or franchise Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday - Friday, 9.30am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working,Patience ....Read more...
Optical Assistant Apprentice
Key Responsibilities of the Role (But not limited to the role): Conduct and Legalisation: Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws To have a good working knowledge of the Vision Express Ways of Working To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes Maintain the highest store standards possible, including the appearance of both store and own personal presentation Sales and Service: To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer To support the management team in achieving the required targeted growth in sales and profit To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer To provide accurate and knowledgeable advice and guidance to meet each customer's specific needs through the recommendations made, selection and purchase of all types of eyewear and eye-care solutions To conduct eyewear repairs and order replacements when required To participate in all stock, take activity as determined by the management team Key holder duties after successful completion of silver training (if and when required) Make decisions within the agreed scope of your role on matters relating to the day-to-day retail operation within your store, escalate to line manager where required Teamwork and Communication: To maintain good and professional working relationships with the store team Attend and participate in morning briefs and team meetings To provide honest feedback to the management team to support ongoing improvements Any other duties or responsibilities as reasonably requested by line management Additional Responsibilities: Where applicable, to use in-store laboratory equipment in the production and manufacture of high-quality eyewearensuring: The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe All laboratory equipment is maintained/calibrated in accordance with company guidelines Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy Duties may vary in accordance with customer demand and store structure Training:Optical Assistant 2022 Level 3.Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing- Become a qualified Dispensing Optician Contact lens Optician - fit Contact lenses Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons Optometry courses - carry out full eye examinations and issue prescriptions Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses In-practice trainer - You could use your knowledge to train others Other non-clinical roles: Practice Management you could complete a management course Practice ownership you could go into business yourself, partnership or franchise Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday 9:30am to 5pmSkills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working ....Read more...
Optical Assistant Apprentice
Key Responsibilities of the Role (But not limited to the role): Conduct and Legalisation Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws To have a good working knowledge of the Vision Express Ways of Working To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes Maintain the highest store standards possible, including the appearance of both store and own personal presentation Sales and Service To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer To support the management team in achieving the required targeted growth in sales and profit To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions To conduct eyewear repairs and order replacements when required To participate in all stock take activity as determined by the management team. Key holder duties after successful completion of silver training (if and when required) Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required Team Work and Communication To maintain good and professional working relationships with the store team Attend and participate in morning briefs and team meetings To provide honest feedback to the management team to support ongoing improvements Any other duties or responsibilities as reasonably requested by line management Additional Responsibilities: Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring; The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe All laboratory equipment is maintained/calibrated in accordance with company guidelines Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control. The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy. Duties may vary in accordance with customer demand and store structure Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing- Become a qualified Dispensing Optician. Contact lens Optician - fit Contact lenses. Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons. Optometry courses - carry out full eye examinations and issue prescriptions. Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses. In-practice trainer - You could use your knowledge to train others. Other non-clinical roles: Practice Management you could complete a management course. Practice ownership you could go into business yourself, partnership or franchise. Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday, 9:30am to 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working ....Read more...
Optical Assistant Apprentice
Key Responsibilities of the Role (But not limited to the role): Conduct and Legalisation Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements. To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws. To have a good working knowledge of the Vision Express Ways of Working. To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes. Maintain the highest store standards possible, including the appearance of both store and own personal presentation. Sales and Service To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey. To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer. To support the management team in achieving the required targeted growth in sales and profit. To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer. To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions. To conduct eyewear repairs and order replacements when required. To participate in all stock take activity as determined by the management team. Key holder duties after successful completion of silver training (if and when required). Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required. Team Work and Communication To maintain good and professional working relationships with the store team. Attend and participate in morning briefs and team meetings. To provide honest feedback to the management team to support ongoing improvements. Any other duties or responsibilities as reasonably requested by line management. Additional Responsibilities: Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring; The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe. All laboratory equipment is maintained/calibrated in accordance with company guidelines. Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control. The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy. Duties may vary in accordance with customer demand and store structure. Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing- Become a qualified Dispensing Optician. Contact lens Optician - fit Contact lenses. Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons. Optometry courses - carry out full eye examinations and issue prescriptions. Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses. In-practice trainer - You could use your knowledge to train others. Other non-clinical roles: Practice Management you could complete a management course. Practice ownership you could go into business yourself, partnership or franchise. Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday, 9:30am to 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working ....Read more...
Optical Assistant Apprentice
Key Responsibilities of the Role (But not limited to the role): Conduct and Legalisation: Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws To have a good working knowledge of the Vision Express Ways of Working To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes Maintain the highest store standards possible, including the appearance of both store and own personal presentation Sales and Service To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer To support the management team in achieving the required targeted growth in sales and profit To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions To conduct eyewear repairs and order replacements when required To participate in all stock take activity as determined by the management team Key holder duties after successful completion of silver training (if and when required) Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required Team Work and Communication: To maintain good and professional working relationships with the store team Attend and participate in morning briefs and team meetings To provide honest feedback to the management team to support ongoing improvements Any other duties or responsibilities as reasonably requested by line management. Additional Responsibilities: Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring; The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe All laboratory equipment is maintained/calibrated in accordance with company guidelines Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy Duties may vary in accordance with customer demand and store structure Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing- Become a qualified Dispensing Optician Contact lens Optician - fit Contact lenses Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons Optometry courses - carry out full eye examinations and issue prescriptions Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses In-practice trainer - You could use your knowledge to train others Other non-clinical roles: Practice Management you could complete a management course. Practice ownership you could go into business yourself, partnership or franchise. Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday 9:30am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills ....Read more...
Optical Assistant Apprentice
Key Responsibilities of the Role (but not limited to the role): Conduct and Legalisation: Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws To have a good working knowledge of the Vision Express Ways of Working To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes Maintain the highest store standards possible, including the appearance of both store and own personal presentation Sales and Service: To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer To support the management team in achieving the required targeted growth in sales and profit To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer To provide accurate and knowledgeable advice and guidance to meet each customer's specific needs through the recommendations made, selection and purchase of all types of eyewear and eye-care solutions To conduct eyewear repairs and order replacements when required To participate in all stock, take activity as determined by the management team Key holder duties after successful completion of silver training (if and when required) Make decisions within the agreed scope of your role on matters relating to the day-to-day retail operation within your store, escalate to line manager where required Teamwork and Communication: To maintain good and professional working relationships with the store team Attend and participate in morning briefs and team meetings To provide honest feedback to the management team to support ongoing improvements Any other duties or responsibilities as reasonably requested by line management Additional Responsibilities: Where applicable, to use in-store laboratory equipment in the production and manufacture of high-quality eyewearensuring: The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe All laboratory equipment is maintained/calibrated in accordance with company guidelines Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy Duties may vary in accordance with customer demand and store structure Training:Optical Assistant 2022 Level 3.Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing- Become a qualified Dispensing Optician Contact lens Optician - fit Contact lenses Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons Optometry courses - carry out full eye examinations and issue prescriptions Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses In-practice trainer - You could use your knowledge to train others Other non-clinical roles: Practice Management you could complete a management course Practice ownership you could go into business yourself, partnership or franchise Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday 9:30am to 5pmSkills: Communication skills,Organisation skills,Customer care skills,Team working ....Read more...
Optical Assistant Apprentice
Key Responsibilities of the Role (but not limited to the role): Conduct and Legalisation Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws To have a good working knowledge of the Vision Express Ways of Working To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes Maintain the highest store standards possible, including the appearance of both store and own personal presentation Sales and Service To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer To support the management team in achieving the required targeted growth in sales and profit To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions To conduct eyewear repairs and order replacements when required To participate in all stock take activity as determined by the management team Key holder duties after successful completion of silver training (if and when required) Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required Team Work and Communication To maintain good and professional working relationships with the store team Attend and participate in morning briefs and team meetings To provide honest feedback to the management team to support ongoing improvements Any other duties or responsibilities as reasonably requested by line management Additional Responsibilities: Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring: The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe All laboratory equipment is maintained/calibrated in accordance with company guidelines Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control. The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy. Duties may vary in accordance with customer demand and store structure Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing- Become a qualified Dispensing Optician. Contact lens Optician - fit Contact lenses. Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons. Optometry courses - carry out full eye examinations and issue prescriptions. Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses. In-practice trainer - You could use your knowledge to train others. Other non-clinical roles: Practice Management you could complete a management course. Practice ownership you could go into business yourself, partnership or franchise. Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday, 9:30am to 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working ....Read more...
Optical Assistant Apprentice
Key Responsibilities of the Role (But not limited to the role): Conduct and Legalisation Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws To have a good working knowledge of the Vision Express Ways of Working To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes Maintain the highest store standards possible, including the appearance of both store and own personal presentation. Sales and Service To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer To support the management team in achieving the required targeted growth in sales and profit To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions To conduct eyewear repairs and order replacements when required To participate in all stock take activity as determined by the management team. Key holder duties after successful completion of silver training (if and when required) Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required. Team Work and Communication To maintain good and professional working relationships with the store team Attend and participate in morning briefs and team meetings To provide honest feedback to the management team to support ongoing improvements Any other duties or responsibilities as reasonably requested by line management. Additional Responsibilities:Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring; The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe All laboratory equipment is maintained/calibrated in accordance with company guidelines Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control. The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy. Duties may vary in accordance with customer demand and store structure. Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing- Become a qualified Dispensing Optician. Contact lens Optician - fit Contact lenses. Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons. Optometry courses - carry out full eye examinations and issue prescriptions. Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses. In-practice trainer - You could use your knowledge to train others. Other non-clinical roles: Practice Management you could complete a management course. Practice ownership you could go into business yourself, partnership or franchise. Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday 9:30am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills ....Read more...
Optical Assistant Apprentice
Key responsibilities of the role (but not limited to the role): Conduct and Legalisation: Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws To have a good working knowledge of the Vision Express Ways of Working To take personal responsibility for your own development, ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes Maintain the highest store standards possible, including the appearance of both store and your own personal presentation Sales and Service: To act as a Vision Express brand ambassador, creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer To support the management team in achieving the required targeted growth in sales and profit To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections for every Vision Express customer To provide accurate and knowledgeable advice and guidance to meet each customer's specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions To conduct eyewear repairs and order replacements when required To participate in all stock take activity as determined by the management team Key holder duties after successful completion of silver training (if and when required) Make decisions within the agreed scope of your role on matters relating to the day-to-day retail operation within your store. Escalate to line manager where required Team Work and Communication: To maintain good and professional working relationships with the store team Attend and participate in morning briefs and team meetings To provide honest feedback to the management team to support ongoing improvements Any other duties or responsibilities as reasonably requested by line management. Additional Responsibilities: Where applicable, to use in-store laboratory equipment in the production and manufacture of high-quality eyewear ensuring: The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe All laboratory equipment is maintained/calibrated in accordance with company guidelines Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy Duties may vary in accordance with customer demand and store structure Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part-time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing – Become a qualified Dispensing Optician Contact lens Optician - fit Contact lenses Low vision specialist helps people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-optical aids such as bump-ons Optometry courses – carry out full eye examinations and issue prescriptions Clinical representative – visiting practices introducing new frame ranges and ophthalmic lenses In-practice trainer – You could use your knowledge to train others Other non-clinical roles: Practice Management – you could complete a management course Practice ownership – you could go into business yourself, partnership or franchise Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday between 9:30am to 5pm.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working ....Read more...
Optical Assistant Apprentice
Key Responsibilities of the Role (But not limited to the role): Conduct and Legalisation: Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws To have a good working knowledge of the Vision Express Ways of Working To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes Maintain the highest store standards possible, including the appearance of both store and own personal presentation Sales and Service: To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer To support the management team in achieving the required targeted growth in sales and profit To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions To conduct eyewear repairs and order replacements when required To participate in all stock take activity as determined by the management team Key holder duties after successful completion of silver training (if and when required) Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required Team Work and Communication: To maintain good and professional working relationships with the store team Attend and participate in morning briefs and team meetings To provide honest feedback to the management team to support ongoing improvements Any other duties or responsibilities as reasonably requested by line management Additional Responsibilities: Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring: The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe All laboratory equipment is maintained/calibrated in accordance with company guidelines Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy Duties may vary in accordance with customer demand and store structure Training:Optical Assistant 2022 Level 3 Apprenticeship StandardTraining Outcome: The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing- Become a qualified Dispensing Optician Contact lens Optician - fit Contact lenses Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons Optometry courses - carry out full eye examinations and issue prescriptions Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses In-practice trainer - You could use your knowledge to train others Other non-clinical roles: Practice Management you could complete a management course Practice ownership you could go into business yourself, partnership or franchise Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday - Friday, 9.30am - 5.00pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working ....Read more...
Optical Assistant Apprentice
Key responsibilities of the role (but not limited to the role): Conduct and Legalisation Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements. To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws. To have a good working knowledge of the Vision Express ways of working. To take personal responsibility for your own development, ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes. Maintain the highest store standards possible, including the appearance of both store and your own personal presentation. Sales and Service To act as a Vision Express brand ambassador, creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey. To relentlessly deliver the best customer service through the Vision Express ways of working and behaviour, every day to every customer. To support the management team in achieving the required targeted growth in sales and profit To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer. To provide accurate and knowledgeable advice and guidance to meet each customer's specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions. To conduct eyewear repairs and order replacements when required. To participate in all stock-taking activities as determined by the management team. Keyholder duties after successful completion of silver training (if and when required). Make decisions within the agreed scope of your role on matters relating to the day-to-day retail operation within your store. Escalate to line manager where required. Team Work and Communication To maintain good and professional working relationships with the store team. Attend and participate in morning briefs and team meetings. To provide honest feedback to the management team to support ongoing improvements. Any other duties or responsibilities as reasonably requested by line management. Additional Responsibilities: Where applicable, to use in-store laboratory equipment in the production and manufacture of high-quality eyewear ensuring; The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe. All laboratory equipment is maintained/calibrated in accordance with company guidelines. Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control. The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy. Duties may vary in accordance with customer demand and store structure. Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part-time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing – Become a qualified Dispensing Optician. Contact lens Optician - fit Contact lenses. Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-optical aids such as bump-ons. Optometry courses – carry out full eye examinations and issue prescriptions. Clinical representative – visiting practices introducing new frame ranges and Ophthalmic lenses. In-practice trainer – You could use your knowledge to train others. Other non-clinical roles: Practice Management you could complete a management course. Practice ownership. You could go into business yourself, partnership or franchise. Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday between 9:30am to 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working ....Read more...
Optical Assistant Apprentice
Key Responsibilities of the Role (But not limited to the role): Conduct and Legalisation: Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws To have a good working knowledge of the Vision Express Ways of Working To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes Maintain the highest store standards possible, including the appearance of both store and own personal presentation Sales and Service: To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer To support the management team in achieving the required targeted growth in sales and profit To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions To conduct eyewear repairs and order replacements when required To participate in all stock take activity as determined by the management team Key holder duties after successful completion of silver training (if and when required) Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required Team Work and Communication: To maintain good and professional working relationships with the store team Attend and participate in morning briefs and team meetings To provide honest feedback to the management team to support ongoing improvements Any other duties or responsibilities as reasonably requested by line management Additional Responsibilities: Where applicable, to use in-store laboratory equipment in the production and manufacture of high-quality eyewear ensuring: The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe All laboratory equipment is maintained/calibrated in accordance with company guidelines Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy Duties may vary in accordance with customer demand and store structure Training:Optical Assistant 2022 Level 3.Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing- Become a qualified Dispensing Optician Contact lens Optician - fit Contact lenses Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons Optometry courses - carry out full eye examinations and issue prescriptions Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses In-practice trainer - You could use your knowledge to train others Other non-clinical roles: Practice Management you could complete a management course Practice ownership you could go into business yourself, partnership or franchise Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday 9:30am to 5pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working ....Read more...
Optical Assistant Apprentice
Key Responsibilities of the Role (But not limited to the role): Conduct and Legalisation Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws To have a good working knowledge of the Vision Express Ways of Working To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes Maintain the highest store standards possible, including the appearance of both store and own personal presentation Sales and Service To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer To support the management team in achieving the required targeted growth in sales and profit To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions To conduct eyewear repairs and order replacements when required To participate in all stock take activity as determined by the management team. Key holder duties after successful completion of silver training (if and when required) Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required Team Work and Communication To maintain good and professional working relationships with the store team Attend and participate in morning briefs and team meetings To provide honest feedback to the management team to support ongoing improvements Any other duties or responsibilities as reasonably requested by line management. Additional Responsibilities: Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring; The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe All laboratory equipment is maintained/calibrated in accordance with company guidelines Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy Duties may vary in accordance with customer demand and store structure Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing- Become a qualified Dispensing Optician Contact lens Optician - fit Contact lenses Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons Optometry courses - carry out full eye examinations and issue prescriptions Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses In-practice trainer - You could use your knowledge to train others Other non-clinical roles: Practice Management you could complete a management course Practice ownership you could go into business yourself, partnership or franchise Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday, 9:30am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working ....Read more...
Field Technical Representative
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: The Field Technical Representative ensures proper application of Tremco CPG products in accordance with all company and industry guidelines by providing on-site application and problem resolution. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide independent support for primary territory product lines. Recommend products and solutions outside of primary product lines with occasional direction. Ensure compliance with best practice standards for application or installation to protect against and mitigate potential warranty issues. Provide site support by performing general and complex product applications/installations. Perform substrate analysis using specialty equipment. Keep up-to-date technically on practical procedures, specialized techniques to apply new knowledge within the field. Provide field support by collecting data for project or product specific testing and interpreting results. Recommend application and installation policies within technical literature. Coordinate 3rd party testing certification/approvals. Provide live and/or web-based training for internal staff and/or external customers. Create instructional hands-on demonstrations in a classroom, distributor locations, or job site settings showing application or installation of products. Exercise clear and confident communication of product lines and construction practices during presentation delivery. Support qualified applicator program and/or authorized product installation program. Use relevant information and individual judgment to determine whether designs, applications, and installations comply with local codes, industry standards, and regulations. Maintain records associated with job site visits and project completions. Aids in new product review to ensure product feasibility and value engineering aspects. Ensure customer satisfaction and works to resolve issues for optimal outcomes. Provide feedback on customer recommendations and suggestions. EDUCATION REQUIREMENT: High school diploma or general education degree (GED). CERTIFICATION REQUIREMENT: Driver's license. EXPERIENCE REQUIREMENT: 4-7 years Technical Service, Construction, Project Management, Field Management, or similar experience. Hands-on experience with product applications or installation of commercial sealants and waterproofing. Possess a general understanding of field-testing methods and techniques. OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Building and construction knowledge of materials, methods, and the tools involved in the construction or restoration of buildings or other structures. Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. Knowledge of chemical composition, structure, and properties of substances and of the chemical processes and transformations they undergo. This includes chemistry of current and future products and systems. Customer Service skills, including needs assessments and evaluation of customer satisfaction. Excellent communication, listening, and interpersonal skills, with the ability to work collaboratively with internal teams and external partners. High level of attention to detail and organizational skills, with the ability to effectively manage timelines, meet deadlines, and manage project scope. Strong problem-solving skills with the ability to manage multiple, simultaneous projects with competing priorities. Proficient in Microsoft Office (Word, Excel, Outlook) Ability to travel up to 50% within assigned region. Travel may be on short notice with overnight stays. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs. BENEFITS AND COMPENSATION: The hourly rate/salary range for applicants in this position generally ranges between $81,717.11 and $102,146.13 . This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Technical Sales Representative - New York, NY
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. This position is in the Tremco Commercial Sealants and Waterproofing Division CSW Business Unit for New Commercial Construction Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration. Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets. The Technical Sales Representative ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded. This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts. This position will also own and manage all related performance and service metrics for the assigned accounts in the New York territory. ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations. Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory. Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives. Drives product specifications and project opportunities throughout assigned territory. Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution. Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts. Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals. Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit. Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process. Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives. Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc. Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect. Attends and presents business unit products and services at industry conventions and trade shows. Maintains extensive product knowledge in all product lines and service offerings. Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company. Performs other related duties as required, requested or assigned. EDUCATION Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience EXPERIENCE Four to ten years of related experience and/or training in the construction industry. A minimum of two years of customer service experience is preferred Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Assembly line related product segments Basic knowledge of product chemistries Insulated Concrete Forms knowledge/experience a plus OTHER SKILLS AND ABILITIES: Ability to travel extensivelywithin assigned territory. Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict. Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook. Accepts and utilizes feedback effectively. Reads an audience and adjust style and approach accordingly. Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally starts at $85K and goes up based on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...