Commercial Officer
A leading defence engineering and manufacturing organisation is seeking an experienced Commercial Officer to join its growing team.
This is an excellent opportunity for a commercially minded professional with experience in contract review, risk management and stakeholder engagement who enjoys supporting complex engineering programmes within a highly regulated environment.
What's on Offer:
Up to £45,000 per annum DOE
Permanent position
Monday-Friday, 37.5 hours per week
33 days holiday, including bank holidays
Flexi-time - accrue up to an additional 12 days annual leave per year
Pension - up to 8% employer contribution
Death in Service - up to 5x basic salary (if enrolled in the pension scheme)
Healthcare Cash Plan - reimbursement towards eligible healthcare appointments, including dental, physiotherapy and other treatments
Opportunity to work on major defence and engineering programmes
The Role:
Working within the Commercial Team, you'll support the management of customer contracts throughout their lifecycle, helping to ensure commercial risks are identified, contractual obligations are met, and the organisation's commercial position is protected.
Key responsibilities include:
Reviewing contracts, purchase orders, terms and conditions, and commercial documentation
Identifying contractual risks, liabilities and opportunities
Supporting contract negotiations, amendments and change management activities
Working closely with Project Managers to ensure contractual compliance throughout programme delivery
Assessing the commercial impact of programme changes, including cost, schedule and scope implications
Maintaining contract records, correspondence and governance documentation
Supporting stakeholder engagement while protecting the company's commercial interests
What You'll Need:
Previous experience in a Commercial Officer, Contracts Officer or similar commercial role
Experience reviewing and interpreting customer contracts and terms & conditions
Strong understanding of contractual risk, liabilities and commercial governance
Experience managing contract changes, variations and amendments
Excellent stakeholder management and communication skills
Strong attention to detail with the ability to assess commercial implications and provide practical advice
Experience within Defence, Aerospace, Engineering, Manufacturing, Infrastructure or other highly regulated sectors would be highly advantageous.
Please note: This role is subject to UK security and export control regulations. Eligibility may be affected by nationality, previous citizenship and place of birth. You must have the Right to Work in the UK and satisfy the required security clearance criteria.
If you're an experienced Commercial Officer looking to develop your career within a complex defence environment, click Apply or contact Tracie Norton for further details.....Read more...
Community Health and Engagement Officer (CHEO) £ 16.47 per hourPermanent, part time to Full time Hours availableMonday to Friday up to 8 Hours per day, flexible start timeWe have an exciting opportunity for a Community Health & Engagement Officer to join our Surrey Wheelchair Services in Woking . Ross Care is a fast-growing business and a leading provider of Wheelchair Services across the country. We work closely with NHS, Local Authority and Social Care Organisations providing a complete outsourced service driving high quality.As the Community Health and Engagement Officer you will create and manage a stakeholder relationship plan to ensure all key stakeholders are engaged and play an active role in the service provision. You will contribute to service quality assurance procedures, recruiting and leading a service users board, support our complaints process and support ongoing service improvement activities. You will be highlighting the importance of using lived experience in service improvement and promote the social model of disability within the service.Key ResponsibilitiesService User Engagement
Promoting the importance of user lived experience in the company, community and among external stakeholders.Creating, recruiting, and developing a service user forum/service improvement board to meet with on a quarterly basis to oversee improvement and question the local service centre staff. Attending internal meetings to stay up to date with daily operations of the service and to be the advocate for user experience.
Quality Monitoring & Improvement
Attending the monthly contract review meetings with the Integrated Care Board.Using the input from service users gained from meetings of the service user forum and other engagement with users to refine existing practice and highlight areas that need improvement.Implementing improvements following complaints.Feedback from Service Users through formal mechanisms.
Service User Support
Supporting users who are not eligible to have a wheelchair provided by the service, helping to identify options availableSupporting Service Users to navigate the complaints process.Making information available via signposting to other services – other health professionals, social care, MIND, charities, citizens advice etc.
Networking and Communication
Networking with professionals in other services to promote knowledge of the wheelchair service and to highlight areas for improvementsNetworking with local and national disability organisations.Some use of local social media to promote service user engagement.Producing a local newsletter and providing other service users relevant information.
What are we looking for?
Lived experience of vulnerable children and adults, gained through personal or carer use, including personal experience of wheelchair and other healthcare equipment and services, within a home, health, or social care setting.experience of strategic and project planning and decision making.Experience of managing multiple workstreams with ability to prioritise and organise work effectivelyGood interpersonal skills, including demonstrable knowledge and practice of customer care including conflict management.Good written and verbal communication skills.Good IT skills and ability to contribute to the production of communications material aimed at service users.Understanding and willingness to use social media for service user engagement.Marketing/PR experience would be advantageous.Understanding of research and audit processes advantageous.A UK driving licence is essential.
What can we offer you?
£ 16.47 per hourPermanent, part time to Full time Hours availableMonday to Friday up to 8 Hours per day, flexible start timeUp to 33 days holiday (including bank holidays)Company Pension SchemeLife Assurance
INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
You’ll receive full training and support throughout your apprenticeship. You’ll start by getting to know the team, Council services and office environment, supporting with a range of admin tasks such as gathering information and pulling together statistics. As your confidence grows, you’ll gradually take on more customer-facing responsibilities and work towards becoming a confident Apprentice Customer Service Officer.
No two days will be the same! You’ll learn how to support customers, solve problems and help people access the services they need, while also gaining a broader understanding of how a busy office team works.
You’ll start by supporting experienced colleagues with administrative tasks and, as you develop your skills, you’ll take on more responsibility for speaking with customers by telephone, email and face-to-face.
Key Duties:
Learn about Gravesham Borough Council services and how they support local residents
Support the team with general administrative tasks, including gathering information and statistics
Develop your IT, organisation and communication skills
Build your confidence in speaking with customers by telephone, email and face-to-face
Progressively take on more responsibility for responding to customer enquiries
Provide helpful and friendly advice and guidance to customers
Help customers resolve queries and problems
Work alongside experienced colleagues in a busy and supportive team
Develop the skills and confidence to progress into a Customer Service Officer role
Benefits:
A minimum of 23 Days Annual Leave plus bank holidays
Membership to Local Government Pension Scheme - Local Government Pension Scheme
Access to over 1000+ instant discounts from favourite retailers, restaurants, food delivery services and attractions via our benefits portal VivUp
Career development, training opportunities and access to e-learning
Access to eye care vouchers and VDU Glasses
External Occupational Health service
Cycle to Work Scheme
Access to an employee assistance programme 24/7
Hybrid Working (minimum two days in the office per week)
Free parking
Octopus Electric Vehicles Salary Sacrifice Scheme
Important Information:
Local Government Reorganisation:
In April 2028 Local government in Kent is moving to a new unitary council structure. If you join us now, you will be employed by Gravesham Borough Council in the first instance, but staff are expected to transfer to the new organisation under TUPE arrangements in April 2028. This means your continuity of employment and existing terms and conditions will be protected.Training:As part of your apprenticeship, you will be enrolled onto a nationally recognised Level 2 Customer Service Practitioner via our training partner, Learning Skills Partnership. Your apprenticeship typically takes 15-months to complete and is fully supported through work-based learning, this means that all training is done at the workplace eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.Training Outcome:This is a fantastic opening to apply for permanent employment upon completion of the apprenticeship.Employer Description:We are committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves. A range of services have been provided to over 106,000 people and 4,000 businesses.
The Borough of Gravesham, situated in the north west corner of Kent, covers 25,000 acres of the most varied countryside in south east England. Bordered by the River Thames to the north, it is at the heart of Thames Gateway and has a significant role to play in the regeneration of a major government growth area.Working Hours :Monday to Friday (an hour for lunch), working hours TBC.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Life Sciences Graduate – Customer Service Officer
Birmingham | Office Based | Up to £26,000 + 20% Bonus
Are you a recent Life Sciences graduate looking for your first commercial role?
Have you gained customer service experience through a part-time job, placement or previous role?
We're recruiting on behalf of a growing business within the Life Sciences sector, offering an excellent opportunity to join a friendly, supportive team where you'll gain valuable industry experience and build a long-term career.
The Role
As part of the Customer Service team, you'll play a key role in delivering an outstanding customer experience while supporting the wider sales team.
You’ll be responsible for:
Processing customer orders and quotations
Managing customer enquiries via phone and email
Resolving customer queries and escalating technical issues when required
Supporting the field sales team with administration and customer communications
Maintaining accurate customer information and pricing
Helping to improve customer service processes
You'll have:
A Life Sciences degree (essential)
Excellent communication and customer service skills
Customer service experience gained through work, placements or alongside your studies
Strong organisational skills and attention to detail
Good Microsoft Office skills
A positive attitude and willingness to learn
What's on Offer?
Salary of up to £26,000
20% annual bonus based on personal and company KPIs
Full training and ongoing support
Modern offices with parking and an on-site gym
25 days' holiday plus bank holidays and Christmas shutdown
Office based
Pension scheme
Career development within the Life Sciences industry
If you're ready to take the first step in your career and combine your scientific knowledge with a customer-focused role, we'd love to hear from you.
....Read more...
Resident Liaison Officer - Glasgow - Salary up to £30,000 DOE CBW are currently recruiting for an experienced Resident Liaison Officer to join a leading Renewables team based in Glasgow. The role is focused on ensuring residents are kept fully informed, supported and engaged before, during and after works take place. The successful candidate will build strong relationships with residents, respond to queries and concerns, coordinate information with project teams, and help minimise disruption associated with construction activities. This is a Glasgow-based position with regular travel throughout Scotland, reflecting the geographical spread of current and future projects. Key Responsibilities:Act as the principal contact for residents throughout the lifecycle of works.Provide clear, accurate and timely information regarding planned works, programme dates, access requirements, progress and completion.Build positive and professional relationships with residents, maintaining trust and confidence throughout the project.Identify resident concerns at an early stage and ensure appropriate action is taken.Communicate changes to programmes, working arrangements or planned activities promptly.Ensure residents understand what to expect before, during and following works to their property or communal areas.Undertake regular visits to properties and residential areas affected by project activities.Engage directly with residents to understand their experience and identify any issues requiring attention.Record and follow up resident queries, requests and concerns through to resolution.Identify individual circumstances or additional support requirements and ensure these are communicated to the appropriate members of the project team.Arrange and participate in resident information meetings, briefings and engagement sessions.Prepare and distribute relevant project information and updates.Support residents in understanding project schedules, key milestones and expected completion dates.Receive and manage resident complaints and concerns in a professional and constructive manner.Work with the relevant project, site and management personnel to investigate and resolve issues.Keep residents informed of progress where an issue cannot be resolved immediately.Monitor outstanding matters and ensure appropriate follow-up takes place.Escalate significant, recurring or unresolved issues to the appropriate level of management.Report hazards, incidents, environmental concerns or other matters requiring management attention.Person Specification:Excellent verbal and written communication skills.Strong interpersonal skills and the ability to establish positive relationships with a wide range of people.A professional, approachable and empathetic manner.Strong listening skills and the ability to understand and respond appropriately to resident concerns.Effective problem-solving and conflict-resolution skills.Ability to remain calm and professional when dealing with challenging situations.Strong organisational and administrative skills.Ability to manage multiple enquiries, priorities and deadlines.Good attention to detail and accurate record keeping.Previous experience in a resident-facing, customer service, community engagement or similar role.Experience within construction, housing, property, facilities management, refurbishment or a related environment would be advantageous.Understanding of the challenges and sensitivities associated with working in occupied residential properties.Experience of handling customer complaints, enquiries or service issues.Familiarity with maintaining electronic records and using digital systems.Salary & Benefits:Salary up to £30,000 DOEOngoing training and professional development.Career progression within a growing renewable energy business.Company pension.Supportive team environment with a strong focus on quality, safety and continuous improvement.....Read more...
Build customer relationships
Carry out wellbeing checks
Support independence
Complete support plans
Signpost to services
Work with partners
Support activities
Carry out health & safety checks
Maintain records
Training:Housing and Property Management Level 3.
Training takes place in the workplace with monthly 1:1 support sessions on Teams, online workshops every 6 - 8 weeks, and 8‑weekly reviews with your manager and Development Coach. You’ll also complete 6 hours of paid off‑the‑job learning each week as part of your apprenticeship commitments.Training Outcome:After completing the apprenticeship, you’ll be ready to take the next step into housing, wellbeing or community support roles. Many apprentices progress into Independent Living Officer, Tenancy Support, Community Engagement, or wider housing and customer service roles across Calico. You may also choose to work towards higher‑level housing qualifications and continue developing specialist skills for a long‑term career in the sector.Employer Description:The Calico Group is a not‑for‑profit organisation providing housing, support, healthcare, employability and construction services across Lancashire. Calico Homes delivers safe, high‑quality and affordable homes, working closely with customers and communities to help them thrive. Across the Group, teams are committed to creating positive change, supporting people, and building stronger neighbourhoods. As an employer, Calico offers a supportive culture, strong values and a focus on developing future talent through meaningful apprenticeship opportunities.Working Hours :Monday - Friday, working hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
As an HR Support Administrator, you’ll support the smooth running of our HR department.
Your day may include:
Booking interviews
Updating employee records
Responding to staff queries
Completing recruitment checks and preparing HR documents
This is a varied role, ideal for someone organised, approachable and keen to develop their HR career.Training:HR Support Level 3.
A 100% tailored training and assessment programme will be delivered to support you throughout your apprenticeship, (14 - 18 months including endpoint assessment) topics covered include:
Business and Customer Awareness
Communication skills
Building a team
HR legislation
HR functions, roles and plans
Systems and processes
Service delivery
Problem solving
Change and improvement techniques
HR base data and info
Resilience
Emotional intelligence
Training Outcome:Full-time Role - HR Administrator.
After completing the apprenticeship, there are plenty of opportunities to progress within HR. You could move into roles such as HR Administrator, HR Officer or HR Advisor, taking on more responsibility and supporting more complex employee matters. You could also work towards further HR qualifications, including CIPD, and eventually progress into specialist, senior or HR management roles.Employer Description:Vivid Care Services is a growing care provider delivering person-centred support across supported living, home care, outreach and short breaks. We are passionate about helping people live safely, independently and with greater choice and control. Our values focus on compassion, integrity, respect and continuous improvement, while investing in our staff through training, development and opportunities to grow their careers.Working Hours :Monday to Friday 9am - 5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Support the finance team with a range of day-to-day accounting tasks
Process invoices, payments and expense claims while building accuracy and attention to detail
Reconcile bank statements and help check financial records
Assist with sales and purchase ledger work to keep records up to date
Help prepare financial reports and spreadsheets
Maintain accurate records and organise finance files
Respond to routine finance queries from colleagues
Use accounting software and Microsoft Excel to record and analyse information
Follow company procedures and maintain confidentiality
Apply your apprenticeship learning in the workplace and develop your accounting knowledge
Training:
Your training during the apprenticeship will combine on-the-job learning with off-the-job training
20% of your contracted working hours will be dedicated to the off-the-job training
You will complete your Level 3 Assistant Accountant apprenticeship via a blended learning delivery plan, combining online study with face-to-face sessions at Sutton Coldfield College
Online learning will be delivered by Mindful Education
You will attend Sutton Coldfield College for in-person training sessions
You will develop the knowledge, skills and behaviours required to complete your apprenticeship and succeed in the role
You will apply your learning in the workplace with support from your employer and training provider
Training Outcome:After completing the Assistant Accountant Level 3 apprenticeship, you could progress into roles such as:
Accountant
Management Accountant
Finance Officer
Accounts Technician
Payroll or audit roles
You may also choose to continue your studies with a higher-level accounting qualification.Employer Description:BullionByPost is a Birmingham-based online precious metals retailer and part of Jewellery Quarter Bullion Limited. Founded in 2008, the company has grown from a small start-up in Birmingham’s Jewellery Quarter into one of the UK’s leading online bullion dealers. BullionByPost specialises in the sale of gold, silver, platinum and palladium bars and coins, providing customers with a straightforward, secure and customer-focused way to buy and sell precious metals. The business combines retail, technology, finance, operations, marketing and customer service, creating a diverse and fast-paced working environment. With a strong focus on customer service, innovation and continued growth, BullionByPost offers apprentices the opportunity to develop valuable skills and gain practical experience within an established and growing Birmingham-based business.Working Hours :Monday - Friday, 8:30am - 5:00pm, with a one-hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Analytical skills,Logical,Team working,Initiative,motivated....Read more...
Support the Business Executive with day-to-day administration, action tracking, meeting preparation and Mission Atlas records
Maintain accurate spreadsheets, trackers, digital files and document-control records
Assist with finance administration, including invoices, purchase orders, debtor and creditor trackers, payroll data collation and basic reconciliations under supervision
Draft professional emails, letters, reports, meeting notes and action logs
Liaise professionally with colleagues, suppliers, commissioners and the training provider
Help improve processes, data quality and the effective use of approved business systems
Handle employee, service-user and financial information confidentially and securely
Complete all apprenticeship learning, protected off-the-job training and portfolio activities
Training:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
Potential progression to Finance Assistant, Business SupportOfficer, Payroll/Accounts Administrator or Mission AtlasCoordinator
Further study, such as AAT, may be supported subject to performance and business need
Employer Description:DLS Social & Healthcare Ltd is a CQC-regulated care providersupporting adults and young people across Somerset. Wecombine compassionate, person-centred services with stronggovernance, digital systems and continuous improvement. Theapprentice will join a supportive office team and receive structuredmentoring.Working Hours :Monday to Friday, 9:00am to 5:00pm, with a 30-minute unpaid
lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Keen to learn....Read more...
To coordinate and support the director of HR, payroll and risk and HR Manager in the management of the recruitment and selection process, including but not limited to:
Organising and leading, with support from the HR Team Manager(s)/HR Officer, recruitment meetings
To undertake the administration of the recruitment and selection process, acting as the key HR contact/liaison for specific recruitment drives
To prepare adverts, liaising with the relevant principal/service head to ensure a successful recruitment drive
To ensure that applicants are contacted throughout the recruitment and selection process, ensuring all administrative arrangements for the selection process are made
To maintain an up-to-date record of all job descriptions and person specifications
To adhere to the Trust’s safer recruitment practices in the administration of recruitment and selection and ensure new recruits have undergone and completed the necessary pre-employment checks, that these are recorded in a timely and accurate fashion on the single central record, and to draw any concerns or anomalies to the attention of the director of HR, payroll and risk/HR manager and principal/service Head. Following up on outstanding vetting checks as necessary
To advise on the administration of staff recruitment, selection and appointments, escalating more complex queries to the director of HR, payroll and risk/HR manager
To manage the starter and leaver administration process, including drafting and sending out offer letters and contracts; liaising with payroll; adding/removing details to/from the internal management and other systems (SCR, iTrent); ensuring the accurate entry on all e-files
Under the direction of the director of HR, payroll and risk/HR manager, maintain an up-to-date suite of template letters and forms, enabling the effective production of offer letters and contracts of employment
Training:
HR Support Standard Level 3
English and maths (if required) Level 2
Training Outcome:This role has the potential to become permanent on successful completion of the apprenticeship. Employer Description:Paradigm Trust (Paradigm) is a not-for-profit educational trust with schools in Ipswich and Tower Hamlets that are free and open to all. Paradigm has a very simple ethos: to develop and sustain great schools where we can make the biggest difference to pupils. Our values are: Integrity – doing the right thing even when no one is watching; Excellence – enabling everyone to achieve more through education and Community – working together; learning from, and supporting, others.Working Hours :37 hours per week/52 weeks per year with annual leave allowance.
Working days are Monday to Friday, 8.30am to 4.30pm (can be flexible).
Time for study included in working hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Self Motivated,Flexible,Time Management....Read more...
Your duties will include to work alongside the Early Years Practitioners and Assistants and contribute, under guidance, to the following:
The delivery of high quality, flexible and affordable childcare within the Nursery to meet the needs of the families of that community
The promotion of equality of opportunity and inclusive policies and practices in all aspects of the work of the childcare provision and the Nursery
The provision of an inclusive, stimulating and secure care and learning environment for young children
Effective links with parents/carers as directed to ensure positive and effective relationships between the parents/carers and staff
Team planning and discussion with supervisory staff to ensure individual children’s needs can be met effectively
The appraisal and supervision system in order to receive regular and ongoing support and guidance and constructive feedback on personal practice and roles and responsibilities
The key worker system
The provision of inclusive high quality, caring and stimulating environment which promotes the children’s development and learning
The delivery of a creative and innovative range of play and learning experiences, making full use of indoor and outdoor opportunities
The assessment of individual children’s needs and the care and development programmes to meet those needs
Effective communication with staff, parents, school colleagues, other agencies and the local community
Ensuring that OFSTED inspection requirements are met
Personal responsibility for following relevant policies and procedures including those relating to Safeguarding Children, Health and Safety, security, confidentiality and data protection
Training:
Qualification - Level 2 Early Years Practitioner
The training will be delivered at the workplace.
Training Outcome:
Apprentice will receive on programme support from an Apprenticeship Officer and Careers, Information, Advice and Guidance support during the last 2 months of their Apprenticeship contract
Job seeking support is also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme.Working Hours :Monday - Friday, 8.30am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The apprentice will work as part of the reception and administration team, supporting the smooth day-to-day running of the practice. Duties will include:
Receiving, assisting and directing patients to the appropriate service or healthcare professional in a courteous, efficient and effective manner.
Providing administrative support to the practice team and maintaining a positive and friendly image to patients and visitors, both in person and over the telephone.
Developing a thorough knowledge of practice procedures and working in accordance with practice protocols and policies.
Filing correspondence into patient medical records.
Scanning, photocopying and electronically filing documents as required.
Processing online consultation requests via the practice's online consultation system (AMGP).
Monitoring and processing practice email communications.
Booking patients in and assisting with patient enquiries.
Issuing completed repeat prescriptions to patients in line with practice procedures.
Covering all reception duties as required.
Processing requests for same-day and future appointments by telephone and face-to-face.
Handling home visit requests and other patient queries.
Maintaining confidentiality and ensuring accurate patient records are updated where appropriate.
Training:What training will the apprentice take and what qualification will the apprentice get at the end?
The apprentice will undertake the Level 2 Customer Service Practitioner Apprenticeship Standard (or the apprenticeship standard being delivered by your training provider).
Training will be delivered primarily in the workplace at Pemberton Surgery, where the apprentice will gain practical experience and develop the knowledge, skills and behaviours required for the role.
There is no day release to college. The apprentice will complete all training within the practice, supported by experienced colleagues and a dedicated apprenticeship tutor. The tutor will visit the practice regularly to provide coaching, assess progress and support the apprentice throughout their programme.Training Outcome:Successful completion of the apprenticeship may lead to a permanent role within Pemberton Surgery. The successful candidate will gain valuable experience in healthcare administration and patient services, with opportunities to develop their skills and progress into more senior reception, administration or care navigation roles.Employer Description:Pemberton Surgery is a busy general practice with a patient population of 10,250 patients.
We are situated in a purpose-built health centre which is shared by 2 GP practices, community clinic and a dentist.
The practice team comprises of 4 GP partners, 2 salaried GPs, 3 practice nurses, an HCA, a Clinical Pharmacist, a pharmacy technician, Practice manager, Operations manager, Business Support Officer, Reception Manager, Reception supervisor, and 12 admin/receptionist. We are also a training practice hosting Trainee GP’s and Student Nurses and GP Registrars.
We are a very friendly, hardworking and supportive team who deals with the ever-changing face of general practice effectively.
We are active members of our Primary Care Network and are members of a GP federation.
Working Hours :Monday to Friday between 8am and 6.30pm - 37.5 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Non judgemental,Patience....Read more...
You will work within the regulatory service whilst studying towards a degree in environmental health on an apprenticeship programme. The course is delivered in collaboration with Middlesex University London, and at the end of the training you will gain a BSc Honours degree in Environmental Health by completing a 4-year programme.
You will be supporting the functions within the food safety, health & safety, environmental protection and private sector housing as directed by the Service Manager and team leader for the relevant area. You will transfer between the various areas during the four years to allow you to obtain relevant experience for the qualification work-based learning.
You will be required to maintain an effective balance between your study and work time ensuring that all coursework is completed on time, and in accordance with the study programme as directed by the University.
To work within the regulatory service to protect and improve the health, quality, and safety through the application of skills learned at a vocational level and local level within the service ensuring excellent customer service is provided meeting customer expectations and achieving service standards
To monitor case workload and liaise with officers on case investigations ensuring high standards of record management and case progression is adhered to in accordance with legislation
To support with site visits and inspections, ensuring you record and participate in recording findings, resolutions, and case outcomes with officers from within the service
As knowledge and competency develops, to carry out sampling, monitoring and survey work as necessary across the range of environmental health functions
To maintain case files electronically on the council database and support with general administration, preparing case files, statements, inspection notes, reports and letters as an example
Manage your time, effort and resources effectively so that you develop good working practices to enable you to plan and organise your work to achieve learning required, personal and team objectives
As an apprentice it is an essential requirement for your continued employment under the scheme to attend and engage with learning at college and/or obtain relevant qualifications
Training:Environmental Health Practitioner (integrated degree) Level 6.
Training will take place both in the workplace and at Middlesex University, Hendon Campus, The Burroughs, London NW4 4BT. The apprentice will attend university in line with the degree timetable and spend the remainder of their working week gaining practical experience across Environmental Health functions within the Council.Training Outcome:This apprenticeship provides a pathway into a professional career in Environmental Health. Successful completion will lead to a BSc (Hons) in Environmental Health and the opportunity to pursue professional status as an Environmental Health Practitioner. Graduates may progress into Environmental Health Officer roles in local government, regulatory services or related public health fields.Employer Description:Barking and Dagenham is a borough that’s changing for the better. Over the past few years, we’ve been working hard to transform how we deliver services and support our community. We’re proud of our diverse and vibrant population, and we’re committed to building a borough where everyone feels respected, included, and empowered.We have a laser focus on delivering for our residents – whether it’s tackling the inequalities people face or, quite simply, delivering the best services every day.We’re creating the conditions and opportunities for people to thrive here –to make Barking and Dagenham a place people are proud of and where they want to live, work, study and stay. Ultimately, we want everyone in Barking and Dagenham to have a good quality of life and to feel like they want to put down roots, raise their family, be part of the community and get involved.As an Investors in People Gold Award employer, we’re serious about supporting our staff. From flexible working, professional training and career development to wellbeing initiatives, we want our people to feel valued and supported in everything they do.Our values, known as DRIVE, shape how we work:
Deliver our best every day – and do what we promise
Respond in a prompt, positive way to our community’s needs
Inspire others with our attitudes and actions
Value people for who they are and what they can do
Engage with others to improve our resilience and flexibility
We’re proud to be an equal opportunity employer and welcome applications from people of all backgrounds and experiences.Working Hours :Monday to Friday, 9am to 5pm. Some evening and weekend work may be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
