To provide general office and customer service support including filing and photocopying and archiving of records
Paying, receiving and processing payments via computerised systems and the raising of debtor accounts under the direction of the Parking Case Officers Manager, Admin Support Officer
Receiving and processing related correspondence and applications
Dealing with related enquiries over the telephone or face to face in reception
Assist with ticket reconciliation's under the direction of Parking Enforcement Officers, Supervisors or Managers
Prepare and process applications for road closures under the direction of a Parking case Officer
Liaise with managers, other office staff, the public and other outside agencies as necessary under the guidance of the Parking and Operations Manager, Parking Case Officer, Section 106 and Play Officer and Cleaning Supervisor
To assist with the preparation of all team meetings within the Parking and Public Realm service including recording minutes, maintaining records of all meetings internally and with outside agencies and the general public
Provide support to the Parking and Operations Manager and Admin Support Officer
You will be expected to attend and record your entitlement of 20% off-the-job training that is provided either by the organisation or the training provider for the purpose of achieving the knowledge, skills and behaviours of the apprenticeship standard relating to this post
To assist with pitch bookings, record keeping, and staff time sheets
Any other duties requested
Training:
Customer Service Practitioner Apprenticeship Standard qualification at Level 2
The Customer Service Practitioner Apprenticeship Standard at Level 2 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English, if required
Delivery will be in the workplace with an assessor or coach through a combination of assessment, coaching, training and mentoring
The minimum duration on the apprenticeship is 12 months, with an additional 3 month for an externally assessed end point assessment
A total of 15 months plus functional skills, if required
Prior learning and experience will also be taken into consideration
Further information on the standard can be viewed here:
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1 Training Outcome:
Upon completion there may be an opportunity to apply for further apprenticeship positions within the authority
There will also be opportunities to apply for vacancies within the local authority
This qualification will ensure you gain a good understanding and experience within an office environment which will open many opportunities either within the local authority or with an external employer
Employer Description:Tendring District Council is the local authority covering the area, which includes the towns of Clacton, Harwich, Manningtree, Frinton, Walton and Brightlingsea.
It is responsible for a range of services, including waste collection, housing and homelessness, planning, economic growth, leisure, a theatre, and much more.Working Hours :The post holder will be required to work office hours, Monday to Thursday, 8.45am - 5.15pm and Friday, 8.45am - 4.45pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Parking Appeals Officer
Must have good working knowledge on parking appeals
Key result areas/overview
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
• To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
• To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
• To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
• Make suggestions for developing procedures to improve service delivery , customer focus and efficiency
• To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
• To liaise with SMPP on financial issues and use the council’s ledger
• To process payments received directly at the council
• To process refunds
• To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
You will be required to work 36+ hours per week, Monday to Friday, including between the hours of 8am and 5pm (hybrid)
This role of Parking Appeals officer will pay between £26 via umbrella
Hybrid working available.
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level**
*Previous Parking industry experience is essential for all parking vacancies**
....Read more...
Parking Appeals Officer
Must have good working knowledge on Parking Appeals
Key result areas/overview:
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
• To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
• To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
• To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
• To hold a Traffic and Parking Legislation knowledge and to consider appeals following 'representations' in line with legislation.
• Responsible for decision making on whether the appeal is to be accepted or rejected.
• Make suggestions for developing procedures to improve service delivery, customer focus and efficiency
• To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
• To process payments received directly at the council
• To process refunds
• To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
The candidate we need must be an excellent communicator with previous Parking Appeals experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems.
You will be required to work 36 hours per week, Monday to Friday, usually between the hours of 8am and 5pm or 9am and 6pm.
This role of Parking Appeals officer will pay between £24-£26 an hour via umbrella
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level**
*Previous Parking industry experience is essential for all parking vacancies**
....Read more...
Liverpool, £27,300 + Hybrid Working + Great BenefitsIn order to ensure a consistent, gold standard service is delivered to each of our clients’ highly valued customers, a dynamic, highly organised Graduate Technical Officer with a relevant scientific degree and a passion for continued learning is required to join an industry-leading provider of radiation protection services who, for 30 years, have worked proudly at the forefront of Medical Physics.IRS are the largest single provider of radiation protection and associated services to users of ionising and non-ionising radiations. Working closely with the NHS and private hospital sectors, their customer base also includes veterinary and dental practitioners, small individual and large group practices, as well as security, industrial and education sector organisations.
Based at our client’s Lichfield site and working collaboratively within the wider IRS team, the successful candidate will be required to conduct on-site service maintenance visits and operational checks across a wide-ranging suite of cutting-edge equipment at sites throughout the UK. All necessary training will be provided of course, giving you the skills required to succeed in this important customer-facing role, allowing you to build on our client’s reputation as a world-leading provider of radiation protection services.Key Responsibilities
To conduct, in accordance with the quality management system, pre- and post-survey administrative duties to prepare survey data for reporting.
To undertake safety testing, i.e., surveys of equipment and the environment where ionising and non-ionising radiation equipment or radioactive materials are used. This will primarily consist of medical and dental equipment used in healthcare, though may involve equipment used in other industries.
Provide technical support to the RPA function, under supervision, when appropriate.
Provide support to the Quality Assurance team, utilising bespoke software tools.
Provide customer training as appropriate.
Conduct checks and maintenance on all equipment including, vehicles, and radiation testing equipment.
Oversee the coordination of technical equipment calibration with the approved calibration service.
Communicate any faults or deficiencies to the Divisional Scientific Officer
Skills & Experience
A science-related degree qualification is essential.
A full driving license is essential because of the travel involved. Company vehicles are provided for travel.
Proficiency in Microsoft Office applications, including Word and Excel.
Able to demonstrate team leadership.
Experience of data analysis.
Good interpersonal skills
Good problem-solving skills.
Due to the nature of the role, the post holder should be willing and able to work on-site at locations across the UK. As a result, it is anticipated that approximately 15-20 overnight stays per year will be required in order to succeed in this role. This is a fantastic opportunity for an ambitious Graduate Technical Officer looking to begin their career with a growing, highly renowned organisation in an exciting role offering an array of training and professional development opportunities designed to develop your career quickly as possible.In return for your support, an attractive salary and benefits package is on offer, including hybrid remote working options, use of a company vehicle, pension scheme, 25 days annual leave + bank holidays, employee assistance programme, sick pay and on-site parking. Apply now!MaxAd Recruitment are working in Partnership with IRS to source candidates.....Read more...
We are seeking a motivated and organised Admin/Data Level 3 Apprentice to join our growing legal support team.
This role is ideal for someone looking to develop a career in legal administration, data handling, and customer service, with exposure to basic accounting and finance tasks.
The successful candidate will receive structured training while gaining hands-on experience in a professional legal environment.
Administrative & Data Duties:
Accurately input, manage, and update client and case data using internal systems
Maintain digital and physical filing systems in line with data protection regulations
Prepare and format legal documents, correspondence, and reports
Support paralegals and legal staff with general administrative tasks
Ensure accuracy, completeness, and confidentiality of all records
Customer Service Responsibilities:
Act as a first point of contact for clients via phone, email, and in person
Provide professional, courteous, and timely responses to client enquiries
Update clients on case progress where appropriate and escalate queries when needed
Build and maintain positive client relationships
Handle sensitive information with discretion and professionalism
Accounting & Finance Support:
Assist with invoicing, billing, and payment trackingRecord financial data accurately using spreadsheets or accounting software
Support reconciliation of client accounts under supervision
Assist with expense tracking and basic financial reporting
Follow company procedures and compliance requirements related to finance
General Duties:
Support compliance with legal, regulatory, and internal policies
Assist with audits, data checks, and quality assurance tasks
Participate fully in apprenticeship training, reviews, and assessments
Carry out any other reasonable duties as required
Training:
All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources.
This ensures apprentices can develop their skills while balancing work commitments
Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities to progress into roles such as:
Legal Administrator
Paralegal Support Officer
Accounts or Finance Administrator
Data or Compliance Officer
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Main Responsibilities:
Track and support assigned learners for retention and completion
Monitor attendance and assist with academic interventions as needed
Maintain contact details for department contacts and learner statuses
Aid reenrollment efforts for progressed learners
Verify learner details on Thesis and inform relevant departments
Re-engage disengaged students for productive study
Contact and assess barriers for all assigned students
Maintain accurate records promptly
Develop customized re-engagement plans with academic collaboration
Engage with internal and external stakeholders for student retention
Follow professional guidelines for nonattending students
Ensure Retention Officer presence at all campuses
Participate in minute-taking duties
Timely maintenance of weekly reports
Serve as the primary point of contact for allocated learners
Utilise appropriate communication tools while ensuring GDPR compliance
Maintain confidentiality and data protection standards
Training:
The successful candidate will complete a Customer Service Level 3 Apprenticeship standard
Training Outcome:
Excellent progression available within the company
The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion
Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday - Friday, 9.00am - 6.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,IT skills,Team working....Read more...
North West Housing Services is a purpose-led co-operative based in Liverpool, operating across the North West of England. We are a leading provider of housing management, maintenance, property investment, and financial services to housing co-operatives, small housing associations, and leaseholders.What We Offer
30 days annual leave Flat-rate performance bonusEnhanced pension contributions Employee health coverEssential car user allowance Flexible and hybrid working
We are seeking an experienced and customer-focused Building Safety & Compliance Team Leader to join our Property Services team. Reporting to the Property Services Manager, you will be responsible for the effective delivery of statutory building safety and compliance programmes, ensuring homes meet all regulatory requirements.You will lead key compliance areas including gas servicing, fire safety, asbestos management, and electrical safety, and line-manage the Performance & Service Improvement Officer, supporting high-quality data, performance monitoring, and continuous improvement.This is a challenging and rewarding opportunity for a confident leader with strong technical knowledge, collaborative skills, and a solutions-focused approach.Essential Requirements
HND in Building Studies or equivalentNEBOSH Certificate or equivalentProven experience managing or supervising staffStrong background in building safety and compliance deliveryExperience managing contracts and contractor performanceIn-depth knowledge of health and safety legislation for residential buildingsExcellent communication and interpersonal skills
A full driving licence and access to a car are essential.How to ApplyPlease submit an up-to-date CV and covering letter (max 2 pages) outlining your suitability for the role to: june.carroll@nwhousing.org.uk by 12.00 noon on the 3 March 2026. ....Read more...
You will play a key role in supporting contractors as they apply for and move into specialist roles, using a digital recruitment portal to manage information, compliance, and communication. Full training will be provided alongside a nationally recognised apprenticeship qualification.
Key Responsibilities
Supporting the Recruitment Co-ordinator with day-to-day administrative tasks
Using a digital portal to guide contractors through application and onboarding processes
Assisting contractors with uploading documents and completing required information
Monitoring application progress and ensuring records are accurate and up to date
Communicating with contractors via phone, email, and the portal
Preparing and maintaining recruitment and compliance documentation
Liaising with internal teams to ensure smooth placement processes
Maintaining confidentiality and handling sensitive information professionally
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration.Training Outcome:On successful completion of the apprenticeship, there may be opportunities to progress into roles such as Recruitment Administrator, Recruitment Co-ordinator, or Compliance Officer, depending on performance and business needs.Employer Description:Possibl has been recognised by our clients as one of the top agencies in the UK for attracting talent in the Digital Learning, L&D, Talent & OD, and UX / UI arena’s. Our consultants dedicate their time on a daily basis giving the best possible service to both client and candidates. Over the last 8 years Possibl have offered a number of recruitment services across Permanent, Contract, Retained Searches and IR35 Solutions.Working Hours :Between 9am to 5pm, Monday to Friday.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Organisation skills,Team working....Read more...
As a Fraud Investigator, your work will change based on business needs, so adaptability and flexibility are essential.
Key Responsibilities:
Request necessary evidence from designated sources using Authorised Officer powers and the Operational Intelligence Service
Collaborate with other departments and organisations like Local Authorities, Police and HMRC within the framework of any existing partnership agreements
Research and gather information for investigations, ensuring it meets legal standards
Complete Requests for Information (RFIs) as neededRecord, retain, and review collected materials for criminal investigations for Disclosure purposes
Recommend next steps for action to Team Leaders for consideration
Conduct Interviews under Caution as per legal guidelines under the Police and Criminal Evidence Act 1984 (England and Wales) and Common Law (Scotland)
Prepare prosecution cases following Crown Prosecution Service (CPS) and National File Standard guidance (England & Wales) and in line with Crown Office & Procurator Fiscal Service guidance in (Scotland)
Attend court and give evidence in criminal cases and appeal tribunals
Maintain quality standards by following DWP policies and procedures, and CFCD operational instructions
Work effectively within a team and contribute to team goals
Promote fraud awareness within DWP and to external partners.
Communicate confidently and professionally with internal staff and external agencies
Training:
Counter Fraud Investigator Apprenticeship Level 4
Functional Skills in English and maths if required
Training Outcome:
The apprenticeship for the Apprentice Fraud Investigator role is designed to work towards achieving Category C Investigator practitioner level membership of the Government Counter Fraud Profession (GCFP)
On achievement of the apprenticeship, you will be required to complete an annual self-assessment to evidence your knowledge, skills, and experience
Employer Description:The Department of Work and Pensions is a major Government Department, handling jobs, training, unemployment benefits and pensions.Working Hours :You may be required to work any time between the hours:
7.45am & 8.00pm on any day between Monday - Friday, &
8.45am to 5.00pm on Saturday.
Working pattern to be agreed with successful applicants.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience,Leadership skills,Decision making skills,Developing self and others,Adaptability....Read more...
North West Housing Services is a purpose-led co-operative based in Liverpool, operating across the North West of England. We are a leading provider of housing management, maintenance, property investment, and financial services to housing co-operatives, small housing associations, and leaseholders.What We Offer
30 days annual leave Flat-rate performance bonusEnhanced pension contributions Employee health coverEssential car user allowance Flexible and hybrid working
We are seeking a dynamic, experienced and customer-focused Client Services Officer (Housing) to join our Housing Services Team. Reporting to the Client Services Manager, you will play a key role in delivering high quality housing services to our Member organisations.You will be responsible for the delivery of housing management services including lettings, rent arrears control, void control and tenancy management. You will work closely with member organisations to maintain positive relationships and building trust. You will provide administrative support and guidance and produce reports for our members committee meetings, which you will be expected to attend.This is a challenging yet rewarding role offering an excellent opportunity to join an established, hardworking team, dedicated to providing high quality services to our member organisations.Essential Requirements
Minimum of 12 months’ experience providing housing management servicesGood standard of general education, literacy and numeracyGood written and oral communication skillsKnowledge of housing legislation and good practiceAbility to work under pressure and meet deadlinesGood IT skillsCommitment to high standards of service delivery
We are a learning organisation and will support staff undertaking relevant professional qualificationsA full driving licence and access to a car are essential.How to ApplyPlease submit an up-to-date CV and covering letter (max 2 pages) outlining your suitability for the role to: june.carroll@nwhousing.org.uk by 12.00 noon on the 3 March 2026.....Read more...
Main Duties:
Support the Land Mangement Team in operating, monitoring and providing continual improvement to all systems of work, technical support functions and operational procedures for the team.
Support with administration functions, eg seasonal recruitment, training records, uniform, equipment & Personal Protective Equipment issue, operational reporting data, correspondance, FOI’s, health and safety, equipment & machinery allocation and management & monitoring systems etc.
Assist with data input in support of budget management across the teams budgets to ensure data essential for resource allocation is up to date. Support with monitoring petty cash, purchasing, income, recharges and invoicing of customers.
Support with data entry for the development and delivery of the Asset Management database.
Assist with technical support necessary to monitor, record and report infoamtion related to the resources and delivery required to support service strategies that are required by the Land Management Team and Green Sefton.
Support with the administration of, and monitor the performance, of customer enquires, including corporate complaints, Freedom of Information Act queries, Fixed Penalty Notices. Providing feedback against core works monitoring and resource allocation.
Support the management and maintenance effective systems to support core operations and resources management, including stock monitoring for the continual provision of consumables, materials, fuels, parts, equipment, tools required to deliver frontline operational activities.
Assist with the management of queries (internal and external to the Council) and process responses to those queries, including work scheduling, standards of service delivery, invoicing for services provided, issuing of recharges and invoices.
Training:
Level 3 Business Administrator Apprenticeship Standard
The training will be delivered at the workplace
Training Outcome:
Apprentice will receive on-programme support from an Apprenticeship Officer and Careers, information, advice and guidance support during the last 2 months of their Apprenticeship contract
Job-seeking support is also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme. Inclusive Recruitment - We are proud to be an organisation which embraces diversity and difference. We employ colleagues who each bring their own unique skills to deliver an excellent service to our customers. We always recruit the most talented people for any role, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation. We aim to be reflective of the communities that we operate in. We promote diversity and encourage applicants from all backgrounds. Visit Inclusive Recruitment (sefton.gov.uk) for further information regarding the Council’s approach to Inclusive Recruitment. Equal Opportunities Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.Working Hours :Monday - Friday, Monday – Friday 8am – 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Assisting with stock analysis and maintaining accurate inventory records
Supporting purchasing activities and delivery tracking
Processing sales orders and liaising with customers
Producing basic reports to support decision making
Assisting the technical department with internal food safety standards
General office admin.
Training Outcome:After completing a Business Administration Apprenticeship, learners have several strong progression routes, depending on their interests and performance.
Typical next steps include:
Career Progression Options
Business Administrator / Senior Administrator
Taking on more responsibility, managing processes, systems, or supporting senior staff
Office Manager / Operations Administrator
Overseeing office operations, coordinating teams, managing suppliers, and improving efficiency
Specialist Roles, such as:
HR Administrator / HR Assistant
Finance or Accounts Assistant
Project Support Officer
Customer Service or Client Relationship Executive
Further Training & Qualifications
Progression onto a Level 4 or Level 5 apprenticeship, such as:
Business Analyst
Operations / Departmental Manager
HR Consultant or Partner
Professional qualifications (e.g. CIPD, AAT, ILM) depending on the chosen pathway
Long-Term Career Pathways
With experience and further development, learners can progress into roles such as:
Business Manager
Operations Manager
HR Manager
Project Manager
This apprenticeship provides strong transferable skills, communication, organisation, problem-solving, and digital administration, that are valued across almost every industry, making it a flexible and future-proof starting point.Employer Description:Surepac is an industry-leading cardboard packaging manufacturer and we excel in producing cardboard packaging that safeguards contents, showcases products on shelves, and elevates brand presence, all while prioritising sustainability. Our goal is to help your offerings command attention, captivate consumers, and drive sales within the diverse landscape of the food and beverage industries.
Whether you require simple corrugated custom cardboard solutions or seek bespoke printed packaging, Surepac is a top-tier UK packaging manufacturer poised to surpass your needs.Working Hours :Monday - Thursday, 09:00 - 16:45 and Friday, 08:00 - 15:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical....Read more...
At Gilks we are passionate about harnessing the next generation of skilled Plumbers. Through our continued investment in our apprenticeship schemes, we provide you with the relevant knowledge and practical hands-on experience, to prepare you for a thriving career in the plumbing industry.
Once you complete your apprenticeship and qualify as a Plumber you will have the skills and knowledge to forge ahead with a career path in mechanical engineering. You will have a variety of opportunities to progress, working across a range of on-site projects, becoming a supervisor, or moving across as a trainee estimator or into contract management. We support continuous development, and those with the passion and skills to succeed can progress within the business.
What you'll learn:
Installation, maintenance, and repair of advanced plumbing systems
Diagnosing and fixing complex plumbing issues
Understanding building codes and safety regulations
Working with modern tools and technologies
Customer service skills and client management
Finishing techniques to create smooth, durable surfaces
Training:On joining Gilks, you will instantly become part of our team. You will be supported from day one by our Apprenticeship Officer, along with senior leaders and our team of experienced and qualified mechanical engineers. Our aim is to help you reach your potential to become an intrinsic member of our team.
You will receive a structured learning program that combines on-the-job training with classroom instruction and learning. The successful candidate will follow a Level 3 programme and study towards a full Standard as a Plumbing and Domestic Heating Technician. This training will be structured and delivered by Cheshire College – South & West. Apprentices will be supported via an agreed training plan. The apprentice will receive regular visits with a dedicated Cheshire College assessor. The assessor will set individual learning tasks as part of the apprentice’s workplace training that will incorporate your daily roles and duties.Training Outcome:Future career progression and a full-time job within the successful Ethikos Group, which includes GILKS. The chance to broaden your career horizons and gain further training within mechanical engineering.Employer Description:As a JIB member company, Gilks have provided commercial electrical and mechanical installation, maintenance, test and inspection services to customers nationally for over 60 years, and have built a solid reputation based on trust, and innovation. Our contracted work extends across several sectors, including NHS, Education, Care Homes, Health, Construction and Defence. With an extensive client base, we are still proud to provide the flexibility, and excellence in customer service and support of an independent business, whilst having the expertise and capabilities to manage and work within major contracts. We invest significantly into training and developing both new and experienced talent.Working Hours :Working Monday-Friday between 8am-4:30pm.Skills: Communication skills,Attention to detail,Team working,Initiative,Responsible....Read more...
The Apprentice Programmes Officer supports Blossom LGBT’s work to increase employability prospects for LGBTQIA+ young adults (16–30) by helping to deliver programmes that build both soft and hard skills needed for employment.
The role contributes to the delivery of Peer-to-Peer Hubs, specialist programmes and mentoring schemes, supporting group facilitation, engagement, and inclusive learning spaces, alongside administrative responsibilities such as curriculum planning, casework, monitoring, and volunteer management. The postholder also supports project work aimed at improving the quality, consistency, and impact of Blossom’s services and programmes subsequently gaining experience in a variety of charity functions including social media, fundraising and outreach.
This is a hands-on role offering an exciting oppourtinity to gain insight in direct programme delivery with administration and project work, all supporting young people to move closer to employment, education, or training.
Programme and service deliveryHands-on support with the delivery of Blossom’s programmes and services, including (but not limited to) Peer-to-Peer Hub sessions focusing on building soft skills related to employment, employability mentoring, and accelerator programmes focused on hard skill development. Supporting facilitation, engagement, and inclusive learning environments for our service users.
Participant support and engagementBuilding a “caseload” of young adults and supporting them to remain engaged across Blossom’s support ecosystem, including maintaining accurate case notes, monitoring participation and outcomes, and proactively encouraging ongoing involvement, with appropriate escalation of concerns.
Programme and services logisticsSupporting the practical and logistical elements of programme and service delivery, including session planning support, room bookings, resource preparation, volunteer rotas, equipment set-up, travel coordination, and ensuring activities run smoothly and on time, in line with participant needs and programme plans.
Outreach and engagementSupporting the growth and reach of Blossom’s services through outreach activities, events, and social spaces, helping connect new LGBTQIA+ young adults with our programmes.
Monitoring, evaluation, and learningContributing to the collection of monitoring and evaluation data, including attendance, feedback, and outcomes, and supporting reflective learning to improve service quality and impact.
Volunteer supportAssisting with volunteer coordination and engagement, including supporting volunteers during delivery, helping with onboarding processes, and maintaining clear communication under the guidance of Programme Managers.
Training:Training will take place in the workplace remotely during your working hours by one of our qualified delivery tutors, this will be blended with workshops and 1-2-1 support.Training Outcome:Progression to a higher level qualification and withn the company.Employer Description:Blossom began in 2019 as a grassroots initiative, born from the living rooms of passionate volunteers committed to transforming the way LGBTQIA+ young adults connect, grow, and thrive. What started as a small idea soon uncovered a much larger challenge: the systemic barriers to stability, opportunity, and inclusion that disproportionately affect LGBTQIA+ young adults.
Over the years, we have grown into a leading, community-led organisation driving meaningful change across the United Kingdom. By our fifth anniversary, we had expanded our reach, delivering impactful programmes designed to promote equality, advance education, and relieve poverty for our service users. Our work focuses on breaking down the systemic and interpersonal barriers that prevent LGBTQIA+ people —particularly those under 30—from accessing sustainable employment, social inclusion, and economic stability.
Our ethos remains as strong as ever, with a dedication to creating a world where LGBTQIA+ young adults can overcome discrimination, thrive in safe and supportive communities, and access the tools and opportunities needed to succeed with dignity and purpose. Working Hours :Full-time (37.5 hours per week) includes every Saturday and occasional evenings.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The Apprentice Programmes Officer supports Blossom LGBT’s work to increase employability prospects for LGBTQIA+ young adults (16–30) by helping to deliver programmes that build both soft and hard skills needed for employment.
The role contributes to the delivery of Peer-to-Peer Hubs, specialist programmes and mentoring schemes, supporting group facilitation, engagement, and inclusive learning spaces, alongside administrative responsibilities such as curriculum planning, casework, monitoring, and volunteer management. The postholder also supports project work aimed at improving the quality, consistency, and impact of Blossom’s services and programmes subsequently gaining experience in a variety of charity functions including social media, fundraising and outreach.
This is a hands-on role offering an exciting oppourtinity to gain insight in direct programme delivery with administration and project work, all supporting young people to move closer to employment, education, or training.
Programme and service delivery:Hands-on support with the delivery of Blossom’s programmes and services, including (but not limited to) Peer-to-Peer Hub sessions focusing on building soft skills related to employment, employability mentoring, and accelerator programmes focused on hard skill development. Supporting facilitation, engagement, and inclusive learning environments for our service users.
Participant support and engagement:Building a “caseload” of young adults and supporting them to remain engaged across Blossom’s support ecosystem, including maintaining accurate case notes, monitoring participation and outcomes, and proactively encouraging ongoing involvement, with appropriate escalation of concerns.
Programme and services logistics:Supporting the practical and logistical elements of programme and service delivery, including session planning support, room bookings, resource preparation, volunteer rotas, equipment set-up, travel coordination, and ensuring activities run smoothly and on time, in line with participant needs and programme plans.
Outreach and engagement:Supporting the growth and reach of Blossom’s services through outreach activities, events, and social spaces, helping connect new LGBTQIA+ young adults with our programmes.
Monitoring, evaluation, and learningContributing to the collection of monitoring and evaluation data, including attendance, feedback, and outcomes, and supporting reflective learning to improve service quality and impact.
Volunteer support:Assisting with volunteer coordination and engagement, including supporting volunteers during delivery, helping with onboarding processes, and maintaining clear communication under the guidance of Programme Managers.
Training:Training will take place in the workplace remotely during your working hours by one of our qualified delivery tutors, this will be blended with workshops and 1-2-1 support.Training Outcome:Progression to a higher level qualification and withn the company.Employer Description:Blossom began in 2019 as a grassroots initiative, born from the living rooms of passionate volunteers committed to transforming the way LGBTQIA+ young adults connect, grow, and thrive. What started as a small idea soon uncovered a much larger challenge: the systemic barriers to stability, opportunity, and inclusion that disproportionately affect LGBTQIA+ young adults.
Over the years, we have grown into a leading, community-led organisation driving meaningful change across the United Kingdom. By our fifth anniversary, we had expanded our reach, delivering impactful programmes designed to promote equality, advance education, and relieve poverty for our service users. Our work focuses on breaking down the systemic and interpersonal barriers that prevent LGBTQIA+ people —particularly those under 30—from accessing sustainable employment, social inclusion, and economic stability.
Our ethos remains as strong as ever, with a dedication to creating a world where LGBTQIA+ young adults can overcome discrimination, thrive in safe and supportive communities, and access the tools and opportunities needed to succeed with dignity and purpose. Working Hours :Full-time (37.5 hours per week) includes every Saturday and occasional evenings. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Undertake administrative tasks, for example, record keeping (both manual and computerised), filing, responding to routine correspondence, photocopying, message taking, word processing, data input and retrieval, as required
Assist with the distribution of incoming mail and despatch of outgoing mail as required
Receive enquiries by telephone, face to face and email and take appropriate action to ensure that such enquiries are properly responded to, learning to make appropriate decisions to either responding personally or redirecting to an appropriate officer
Provide support to staff members as appropriate, including arranging meetings, appointments and diary maintenance and co-ordination, and to take minutes/notes of meetings and undertake appropriate follow up action
Assist in the analysis, preparation, compilation and distribution of statistical and other information, through the formulation of reports and documentation
Learn to work effectively as part of a team as well as on own initiative, including undertaking research and being involved in the development, implementation and improvement of administrative services and procedures
Maintain up to date and accurate records
Assist in a range of financial or related activities, including ordering, invoice processing, maintenance of accounts, charging systems and appropriate records, administration of allowances, grants and agency payments, assessment for and collection of income, payment of fees, provision of stationery, conduct inventories etc.
Conform to, actively commit to and promote DCC Customer Service Standards both with internal and external customers when using any communication media including telephone, email and face to face
Adhere to existing working practices, methods, procedures, undertake relevant training and development activities and to respond positively to new and alternative systems
Work with information technology and associate systems in accordance with County Council policies and to observe data protection guidelines, policies and procedures
Co-operate with the Council in complying with relevant health and safety legislation, policies and procedures in performance of the duties of the post
Carry out the duties and responsibilities of the post in compliance with the County Council’s Equal Opportunities policies
Understand and comply with the County Council’s Environmental policies
Maintain an excellent level of attendance at apprentice training sessions and successfully achieve the required level 3 qualification
Training:Starting in March 2026, the duration of the apprenticeship contract will be 18-20-months.
Apprentices will work towards a Level 3 Business Administration qualification. This will be supported by a combination of training and practical work experience.Training Outcome:
This is an extremely exciting time to join us as we are expanding our apprenticeship offer to invest in the future Council workforce
There are no guarantees of employment at the end of the Step In Programme, but we would expect the apprentice to apply for further employment, ideally within the Council or within the wider Devon economy
Employer Description:At Devon County Council, we work together to improve life across Devon for everyone. We want to create a place that people enjoy living in, as well as a place that you enjoy working.Working Hours :37 hours per week, Monday to Friday 9am to 5pm. However, there is the option of flexible working arrangements. 18-20-month contract.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative,Keen and enthusiastic to learn,motivated to succeed,Able to listen carefully,Resilient....Read more...
Key responsibilities:
Providing administrative support across the Learner Services Team and Apprenticeships, including data entry, document preparation, filing, and record management
Supporting learner enquiries and communication with learners, employers, and stakeholders via telephone, email, and in person
Assisting with enrolment, onboarding, and maintaining accurate learner and apprenticeship records in line with data protection requirements
Supporting apprenticeship administration, including compliance documentation, evidence gathering, and preparation for audits and reviews
Assisting with scheduling meetings, preparing agendas, and taking notes where required
Maintaining electronic and manual filing systems, ensuring information is accurate, accessible, and confidential
Processing information where accuracy and attention to detail are essential
Supporting general office and operational processes to ensure the smooth running of the service
Contributing ideas to improve administrative systems, processes, and learner experience
Undertaking other duties appropriate to the grade of the post
Training:The apprentice’s training will take place both at work and through college days with ON Course South West. Most of the practical training and day-to-day learning will happen in the workplace, allowing the apprentice to gain valuable hands-on experience.
Additionally, there will be regular college sessions held at ON Course South West, where the apprentice will develop their knowledge and complete coursework in a classroom environment.
Training will typically occur on a set day at OCSW, with the remainder of the time spent working and applying skills on the job. This combination ensures a balanced approach to learning, blending practical work-based training with formal study.
The college sessions take place at:
ON Course South West, Coburg House, Mayflower Street, Plymouth, PL1 1QX.Training Outcome:
After successfully completing the Business Administration Apprenticeship, apprentices will have developed a strong foundation of skills and knowledge that can open up various career opportunities
If there is a suitable role available within the business, we are happy to support the apprentice in applying for a permanent position
Alternatively, we are also committed to helping apprentices explore other career options and will provide support with job applications and interviews to help them secure a role that matches their skills and interests
Career progression routes could include roles such as Administrative Officer, Office Manager, Personal Assistant, or further study to specialise in areas like Human Resources, Marketing, or Business Management
This apprenticeship serves as an excellent stepping stone for anyone looking to build a successful career in business administration and related fields
Employer Description:ON Course South West is a well-established training provider dedicated to delivering high-quality apprenticeships and vocational training across the South West region. We specialise in supporting individuals to develop the skills and knowledge needed to succeed in their chosen careers, working closely with employers to provide tailored training solutions. Our experienced team is committed to guiding apprentices throughout their learning journey, combining practical workplace experience with structured college-based study. We pride ourselves on offering excellent support to both apprentices and employers, ensuring positive outcomes and long-term career progression.
Working Hours :Monday - Friday between 8.45am -and 5.00pm (to be confirmed at interview)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Could you be our next big estate agent?
We are recruiting on behalf of one of our clients in Bethnal Green area.
Our client is looking for apprentices that are committed, reliable and serious in starting a Housing and Property Management qualification that will be ongoing for a minimum of 8 month (Apprenticeship depends on your input).
If this is something that you can commit to, please read below and apply with us today!
Benefits:
Regular team events
Free or discounted travel
Online lessons, no need to come to our training centre each time!
Discounted or free council tax
Special and exclusive discounts on 350+ retail stores
28 days paid holiday (including bank holidays)
Company pension
Company rewards and incentives
Commission pay
Structured career path: Potential of becoming employed upon apprenticeship completion
Key Responsibilities:
Contribute positively within a team setting
Must be able to work 10:00am until 4:30pm
Assisting with the management of rental properties, ensuring high levels of tenant satisfaction
Supporting tenants with queries, maintenance requests, and tenancy agreements
Conducting property inspections and ensuring compliance with safety and legal requirements
Assisting with rent collection, lease renewals, and resolving tenant disputes
Keeping accurate records of property management activities
Gaining knowledge of housing legislation, policies, and best practices
Delivering excellent customer service to tenants, landlords, and stakeholders
Skills & Qualifications:
Show your commitment and willingness to learn on your apprenticeship course
Be confident in speaking to clients
A positive approach to learning and gaining new skills through teamwork and training
Must have English and maths
A genuine interest in the housing and property sector is a MUST
Strong communication and organisational skills
Ability to work independently and as part of a team
Basic IT skills, including Microsoft Office
Willingness to learn and develop in a fast-paced environment
If you believe you have what it takes to commit to this amazing apprenticeship opportunity to kick start your housing and property journey, apply now!Training:Housing and Property Management Level 3.
Training is delivered through a flexible combination of in-person sessions at our training centre and online learning with our experienced tutors. Apprentices will use the Laser Learning platform to complete and submit coursework, monitor their progress, and stay engaged throughout their programme. Attendance for monthly lessons is required.Training Outcome:Completing the Level 3 Business Administrator Apprenticeship opens the door to a wide range of administrative and operational roles across various industries. This qualification equips individuals with the knowledge, skills, and behaviours required to support and improve business operations effectively.
After completing the Level 3 apprenticeship, individuals typically move into roles such as:
Senior Administrator
Office Coordinator
Team Assistant
Executive Assistant
Project Support Officer
Customer Service Supervisor
HR or Finance Assistant (depending on business area)
As experience builds, individuals often take on more responsibility, leading to opportunities to manage teams or business functions. To support this development, learners may progress onto the:
Next Step: Level 5 Operations/Departmental Manager Apprenticeship advanced qualification is ideal for those looking to step into mid-to-senior management roles.
The course focuses on:
Strategic planning and project management
Leading and developing teams
Financial and operational control
Managing performance and delivering results
Building stakeholder relationships
Coaching and mentoring
On completion, learners are equipped to take on roles such as:
Operations Manager
Office or Practice Manager
Business Development Manager, Project Manager
Department Manager
Regional or Area Manager
Employer Description:Next Step Training Ltd is an apprenticeship and skills training provider, funded by the Department for Education, delivering apprenticeships in London and across England. We have been in operation since 2012 and during this time have built an established reputation as a reliable and employer-led training provider. We work together with employers and individual learners to design and deliver training programmes that meets both learners and their employers’ needs. Our goal of is to empower as many individuals as possible to reach their full potential, helping them on their journey to find meaningful career that is rewarding. We help to empower businesses with industry-expert staff so they can provide the very best learning experience to their workforce to perform better.Working Hours :Monday to Friday, varied shifts between 6:30am - 6:00pm.
No weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
