Communicate effectively with internal/external customers/service users
Maintain and update databases in accordance with legislation and local policy requirement
Complete all training associated with the role within a timely fashion
Administer prompt and accurate billing for council tax and business rates
Assist in administration of discounts, exemptions and reliefs in line with current regulations
To discuss and manage debtors accounts depending on their circumstances
Provide exceptional level of customer service to our residents via all forms of communication
To ensure data is accurate and up to date in line with local policy and GDPR
To assist the Team Leader and Head of Service with annual billing preparation
To undertake general office duties and assist on projects as and when required
Ensuring that services are delivered in compliance with existing and new Health and Safety legislation and the Council’s Health and Safety Policy and ensuring that duties are pursued in a safe manner with due regard to the Health and Safety of yourself and others
To adhere to all relevant council policies and ensure they are properly complied with throughout the activities undertaken
To carry out any other duties which fall within the broad spirit, scope, levels and purpose of this job description
Training Outcome:
Council Tax Officer
Business Rates Officer
Benefits Officer
Benefits Assessor
Welfare Officer
Revenues and Benefits Officer
Benefit Advisor
Welfare Support Worker/Advisors
Employer Description:Tewkesbury Borough Council is described as a friendly, supportive, and community-focused workplace. Employees appreciate the flexible working options, family-friendly policies, and a positive team culture. The council offers modern offices in a historic setting, a comprehensive benefits package, and opportunities for professional development. Staff often highlight the welcoming environment, helpful colleagues, and the chance to make a real difference in the local community.
As an apprentice at Tewkesbury Borough Council, you’ll be part of a friendly and supportive team that serves the local community across a diverse and vibrant borough. This is an excellent opportunity to gain hands-on experience in local government while working towards a nationally recognized qualification.Working Hours :Monday to Friday
8.30am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Initiative....Read more...
Administrator Epping £23,000 - £27,000 + Family Feel Environment + Job Security + Stability + Holiday + Flexible Working Hours + IMMEDIATE START!Are you looking for a role as Administrator in a close knit, family feel environment whilst working in a stable industry? If so, this position is perfect for you! On offer is the ability to work for a company that cares about its employees and treats them as more than just a number.This family-feel business provides unique products, This family feel company is looking for an Administrator to join the company and be there for the long term. On offer is the ability to join a company where you’ll be treated as a part of the family.As An Administrator You Will:
Answer and manage inbound and outbound calls.
Support company and client accounts through general administrative tasks.
Handle ad hoc administrative duties as required to support the office team.
As An Administrator You Must:
Have previous experience in an administrative role.
Live within a commutable distance to the office location.
Be reliable, organized, and able to manage multiple tasks efficiently.
Keywords: Administrator, Administrative Assistant, Office Administrator, Office Assistant, Receptionist, Personal Assistant, PA, Executive Assistant, Clerical Assistant, Admin Officer, Office Coordinator, Office Support, Data Entry Clerk, Front Desk Administrator, Operations Administrator, Admin Coordinator, Office Manager, Office Clerk, Administrative Coordinator, Customer Service Administrator, Secretary, Executive Secretary, Admin Support, Office Support Officer, Administrative Support, Office Executive, Business Support Administrator, Admin Clerk....Read more...
To assist the Timetabling officers with scheduling teaching and general room bookings, administration, and effective organisation
To help manage office systems to ensure that documents, records, and information can be quickly, effectively, discreetly, and readily produced when required through the maintenance of comprehensive filing systems including spreadsheets and databases
To help maintain an up-to-date teaching schedule, liaising with key staff as required to ensure timely completion of outstanding tasks
To collate information and documentation as required
To help contribute to the drafting of agendas for timetabling training sessions, and reports
To help provide an administrative service for Senior Timetabling officer as required, including diary management, scheduling meetings, attending meetings, taking notes and creating actions
To maintain full familiarity with the organisation’s administrative and academic structures
To help organise and facilitate meetings and special events; scheduling and coordinating dates and times, venues, attendance, agendas, and facilities
To carry out any other duty commensurate with the role as may reasonably be directed by the Senior Timetabling Officer
Training:The successful candidate will complete a Business Administration Level 3 Apprenticeship standard:
Functional Skills Level 2 in maths - if applicable
Functional Skills Level 2 in English - if applicable
Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday - Friday 9am - 6pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,IT skills,Team working....Read more...
As a Business Administration & Finance Apprentice, you will support the Finance Officer and wider administrative team with day-to-day financial processing and general office duties. You will gain experience using a computerised accounting system and develop strong organisational and customer service skills.
Key Duties and Responsibilities:
Finance & Accounting Support
Carrying out day-to-day financial processes in line with the Trust Finance Policy using the Arbor accounting system
Generating purchase orders and processing purchase invoices
Generating sales invoices and processing journals
Preparing the weekly BACS payment run
Supporting the Finance Officer with additional finance tasks as required
Reconciliations & Reporting
Completing reconciliations, including credit card, supplier statement and budget holder reconciliations
Supporting budget holders with day-to-day finance queries
Preparing financial reports from the accounting system as required
Customer & Stakeholder Support
Supporting parents with Arbor-related queries
Dealing with enquiries relating to invoices and orders
Ensuring invoices are processed promptly and paperwork is returned by budget holders
Administering debtor invoices and managing payments for external lettings
Trips, Visits & Lettings Administration
Assisting with the administration of school trips and visits
Supporting trip leaders and liaising with external agencies (e.g. travel companies)
Producing reports for trips from computerised systems
Monitoring the finance@, parentpayments@ and lettings@ email accounts
General Administration
General departmental administration and filing
Scanning and uploading financial invoices, remittances and supplier statements
Maintaining accurate records and supporting the smooth running of the finance office
Training:
Business Administrator Level 3 Apprenticeship
Off-the-job training and regular reviews delivered by Rochdale Training
Workplace mentoring from the school’s finance and administration team
Training Outcome:On successful completion of the apprenticeship, there may be opportunities for:
A permanent role within school administration or finance
Progression into finance, payroll or business support roles
Further qualifications within business or finance
Employer Description:Hollingworth Academy is a successful and inclusive secondary school serving the Milnrow and wider Rochdale community. The academy is committed to delivering high-quality education supported by strong operational, administrative and financial systems. This apprenticeship offers an excellent opportunity to gain hands-on experience within a busy school finance and administration team. The successful candidate will develop strong business administration and finance skills while working towards a Business Administrator Level 3 Apprenticeship.Working Hours :5 days per week (inclusive of 1 day at college). Employed for 36.25 hours per week 8am-3:45pm.Skills: Communication skills,IT skills,Organisation skills,Number skills,Team working,Reliable and professional....Read more...
The role responsibilities outlined will be practiced, learned, and eventually mastered by the apprentice, under guidance and supervision from the line manager and their colleagues.
Day-to-day planning of operational tasks specific to the specialist area to ensure delivery in line with relevant SLAs and guidelines
Work collaboratively with the team to meet the outcomes of the service delivery plan
Develop and maintain good working relationships with our range of key stakeholders, including statutory partners, service providers, voluntary sector and internal and external customers
Process data and information, and independently interpret and analyse information to solve difficult problems
Deal with difficult customer or system queries relating to a specialist area
Support practitioners to develop business cases and board reports
Identify areas of service improvement & simplification
Support the rollout of new system modules and features, including routine upgrades, integrations, and system changes to meet organisational needs
Perform data analysis, process mapping, and impact assessments to support project objectives
Maintain accurate records and documentation for project activities
Provide general support for system and data projects, including responding to queries and assisting with troubleshooting
Training:Your training will be with:
JBC Skills Training
Training Outcome:Completion of this apprenticeship could lead to a further position as a qualified Workforce Officer - Workforce Information Systems with Warwickshire County Council.Employer Description:Warwickshire County Council is the local government authority for the county of Warwickshire, providing public services such as Social Care, Education, County Highways, Rural Services, Public Health, Fire and Rescue, plus much more. Since 2012 the Council has delivered a top class apprenticeship scheme, recruiting more than 350 apprentices, most of whom have been retained in further roles at the Council.Working Hours :Monday to Friday 9 am to 5 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Main Responsibilities
Track and support assigned learners for retention and completion
Monitor attendance and assist with academic interventions as needed
Maintain contact details for department contacts and learner statuses
Aid reenrollment efforts for progressed learners
Verify learner details on Thesis and inform relevant departments
Re-engage disengaged students for productive study
Contact and assess barriers for all assigned students
Maintain accurate records promptly
Develop customised re-engagement plans with academic collaboration
Engage with internal and external stakeholders for student retention
Follow professional guidelines for nonattending students
Ensure Retention Officer presence at all campuses
Participate in minute-taking duties
Timely maintenance of weekly reports
Serve as the primary point of contact for allocated learners
Utilise appropriate communication tools while ensuring GDPR compliance
Maintain confidentiality and data protection standards
Training:
The successful candidate will complete a Customer Service Level 3 Apprenticeship standard
Training Outcome:
Excellent progression available within the company
The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion
Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday - Friday, 9.00am - 6.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,IT skills,Team working....Read more...
The role involves handling public contact via telephone, emails and face-to-face, as well as undertaking administrative and operational tasks to support the effective and efficient operation of the Council’s temporary accommodation.
Respond to queries on behalf of the team by providing information, or direct clients to the appropriate officer as required.
Carry out administrative duties including:
Recording accommodation placements within a client’s homeless application
Collating and updating databases accurately
Accompanying officers on site visits and inspections as appropriate
Arranging client appointments for completing housing benefit forms
Develop knowledge of Council services to respond effectively to customer queries.
Attending training sessions and team meetings, contributing to the development of the team.
Build strong community links and partnerships with relevant agencies.Training:The Customer Service Practitioner Apprenticeship Standard at Level 2 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English.
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.
The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment. A total of 15 months plus functional skills if required. Prior learning and experience will also be taken into consideration.
Further information on the standard can be viewed here - https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1Training Outcome:There are many opportunities for progression within Tendring District Council - many apprentices stay within the department they undertake their apprenticeship with, others apply for positions and work in other departments. Many apprentices also progress onto a higher apprenticeship.Employer Description:Tendring District Council is the local authority covering the area, which includes the towns of Clacton, Harwich, Manningtree, Frinton, Walton and Brightlingsea.
It is responsible for a range of services, including waste collection, housing and homelessness, planning, economic growth, leisure, a theatre, and much more.Working Hours :Monday to Thursday 8.45am – 5.15pm, Friday 8.45am – 4.45pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Empathy....Read more...
Client Support OfficerLocation: Hybrid Working 3 days a week in ExeterSalary: £26,000 per annum + upto £2,400 per annumAt uCheck, we support over 30,000 businesses across the UK with accurate, affordable vetting and screening services, backed by user-friendly online systems and unrivalled client support. Our services help organisations make safer recruitment decisions, meet regulatory requirements, and reduce risk — ensuring the right people are in the right roles with confidence.We are currently looking to recruit a Client Support Officer to join our growing team in Exeter. This role is a brilliant opportunity for someone who thrives on delivering high-quality client service, enjoys working in a fast-paced environment, and wants to develop expert knowledge in our systems and screening processes. You’ll play a key part in supporting our clients, managing enquiries and applications, and contributing to the continued success of a business that’s always striving to improve.The role At Trust ID and across our Screening businesses, we assist organisations of all sizes across a range of industry sectors with our range of identity check services. By working with us, businesses are able to make more informed recruitment decisions, fulfil regulatory requirements, and mitigate risks to clients and employees.We are currently looking to recruit an experienced Finance Assistant to support our busy Finance team. This role will be varied, covering standard month-end and year-end procedures as well as providing ad-hoc support for the group finance team.• Handle written and phone enquiries efficiently, delivering a consistently high standard of service every time.• Build confidence and expertise in our bespoke systems, service knowledge and communication skills through training and development opportunities.• Act as a trusted counter-signatory for client DBS applications, always ensuring accuracy and compliance.• Play a key role within the Client Support Team by bringing a positive attitude and strong teamwork into everything you do.• Represent and champion the mission and values of the business in every client and colleague interaction.• Consistently meet (and strive to exceed) both individual and team KPI targets.• Work closely with the Client Experience Executive, Client Service Team Leader and Client Service Manager to provide reliable, proactive support.• Become highly knowledgeable in the uCheck system and our product range through ongoing self-driven learning and knowledge retention.• Support and guide newer team members by sharing product and system expertise, acting as a mentor when needed.• Deliver training sessions for new starters and existing colleagues, supporting learning and development across the team.• Take ownership of key application workflows, including those awaiting action, rejected applications, escalations, migrations, external ID checks and the automated countersigning tool.• Support business improvement by taking part in project work and system testing whenever required.• Bring a continuous improvement mindset, always looking for smarter, better ways to enhance performance and the client experience.About you• Strong customer service and people skills, with a genuine focus on helping clients.• Clear, confident communication, both written and verbal.• Good organisation and time management, able to balance multiple priorities.• A positive, enthusiastic team player who enjoys collaboration.• Adaptable and comfortable in a fast-paced, evolving environment.• Solutions-focused, proactive and keen to improve how things are done.• Eager to learn, develop and grow within a successful, growing business.• It keeps the energy and culture while being easy to scan and digest. Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Client Support OfficerLocation: Hybrid Working 3 days a week in ExeterSalary: £26,000 per annum + upto £2,400 per annumAt uCheck, we support over 30,000 businesses across the UK with accurate, affordable vetting and screening services, backed by user-friendly online systems and unrivalled client support. Our services help organisations make safer recruitment decisions, meet regulatory requirements, and reduce risk — ensuring the right people are in the right roles with confidence.We are currently looking to recruit a Client Support Officer to join our growing team in Exeter. This role is a brilliant opportunity for someone who thrives on delivering high-quality client service, enjoys working in a fast-paced environment, and wants to develop expert knowledge in our systems and screening processes. You’ll play a key part in supporting our clients, managing enquiries and applications, and contributing to the continued success of a business that’s always striving to improve.The role At Trust ID and across our Screening businesses, we assist organisations of all sizes across a range of industry sectors with our range of identity check services. By working with us, businesses are able to make more informed recruitment decisions, fulfil regulatory requirements, and mitigate risks to clients and employees.We are currently looking to recruit an experienced Finance Assistant to support our busy Finance team. This role will be varied, covering standard month-end and year-end procedures as well as providing ad-hoc support for the group finance team.• Handle written and phone enquiries efficiently, delivering a consistently high standard of service every time.• Build confidence and expertise in our bespoke systems, service knowledge and communication skills through training and development opportunities.• Act as a trusted counter-signatory for client DBS applications, always ensuring accuracy and compliance.• Play a key role within the Client Support Team by bringing a positive attitude and strong teamwork into everything you do.• Represent and champion the mission and values of the business in every client and colleague interaction.• Consistently meet (and strive to exceed) both individual and team KPI targets.• Work closely with the Client Experience Executive, Client Service Team Leader and Client Service Manager to provide reliable, proactive support.• Become highly knowledgeable in the uCheck system and our product range through ongoing self-driven learning and knowledge retention.• Support and guide newer team members by sharing product and system expertise, acting as a mentor when needed.• Deliver training sessions for new starters and existing colleagues, supporting learning and development across the team.• Take ownership of key application workflows, including those awaiting action, rejected applications, escalations, migrations, external ID checks and the automated countersigning tool.• Support business improvement by taking part in project work and system testing whenever required.• Bring a continuous improvement mindset, always looking for smarter, better ways to enhance performance and the client experience.About you• Strong customer service and people skills, with a genuine focus on helping clients.• Clear, confident communication, both written and verbal.• Good organisation and time management, able to balance multiple priorities.• A positive, enthusiastic team player who enjoys collaboration.• Adaptable and comfortable in a fast-paced, evolving environment.• Solutions-focused, proactive and keen to improve how things are done.• Eager to learn, develop and grow within a successful, growing business.• It keeps the energy and culture while being easy to scan and digest. Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Key Responsibilities:
Assist with general office tasks such as filing, data entry, and record keeping
Answer and direct phone calls, take messages and manage communications
Greet visitors and assist with inquiries, demonstrating excellent customer service
Support the preparation and organisation of documents
Maintain office supplies inventory and place orders when necessary
Assist in scheduling meetings, appointments, and events
Help with mail distribution and the management of incoming and outgoing correspondence
Participate in projects and meetings, taking notes and following up on action items
Collaborate with team members to enhance office efficiency and productivity
Training:You will complete you Business and Level 3 standard and you Functional Skills in maths and English.
You will attend a monthly class at Chiltern Training Ltd in the Reading town centre.Training Outcome:Beginning as an apprentice administrator can serve as a solid foundation for a successful career in administration and office management. Here's a typical career progression path that one might take starting from this position:
Senior Administrator
Office Manager
Executive Assistant
Project Coordinator/Manager
Operations Manage
Director of Administration/Chief Operating Officer
Employer Description:SwimExpert, is the UKs leading swimming improvement service. We offer private swimming lessons guaranteed to improve your swimming technique!
Whether it’s one to one private adult swimming lessons or swimming lessons for children, we can ensure that your swimming will improve. All of our swimming teachers are specially trained, hand-picked and have years of swimming teaching experience to help you improve.
Swim Expert teach swimmers of all ages, from 2 years to over 70 years (you’re never too old to learn). Our client's abilities range from hydrophobic beginners who want to conquer their fear and gain water confidence, to national standard competition swimmers and international triathletes who want to tweak their technique. We have accomplished instructors who have experience with all abilities, and many years of swimming teaching, and swimming themselves to help you achieve your goals.Working Hours :You will work full time, Monday - Friday, 9.00am - 5.00pm, shifts may vary.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Working within a busy school office at the Grange Academy, daily tasks will include:
Providing a welcoming, courteous and helpful first point of contact for parents, pupils and visitors
Answering and redirecting telephone calls
Ensuring required actions for site access are completed, for example, updating visitor lists and issuing ID badges
Supporting the Attendance Officer in maintaining accurate records
Providing administrative support including photocopying, filing and completing standard forms
Assisting with finance processes such as ordering and payments
Updating and maintaining information systems and administrative processes
Maintaining accurate student records
Assisting with daily distribution of internal and external mail
Complying with all school policies and procedures, including safeguarding, security, confidentiality and data protection, as well as reporting all concerns
Participate in training and development activities
Attending and taking part in meetings as required
Providing excellent customer service
Delivering administrative support to support the smooth running of the school
Working alongside highly trained and supportive staff
Any other tasks appropriate to the role and grade as required
Carry out any other duties reasonably requested by the Principal
The successful applicant will have the required qualifications for entry and be keen to develop new knowledge, skills and behaviours within the working environment, alongside attending college once a fortnight. Training:
Business Administrator, Level 3
Fortnightly attendance at Riverside College, Widnes
Training Outcome:There may be opportunities to apply for vacancies within the organisation if these arise.Employer Description:The Grange Academy is a school catering for pupils age 3-16 and creates an exceptional learning environment that supports pupils to achieve their full potential.
We aspire to excellence, through instilling our core values and providing a range of opportunties, and this helps us to devlelop well-rounded students that are fully prepared for their life beyond the Grange Academy. Working Hours :You will work 32.5 hours per week throughout the calendar year (all year round).Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working,Meeting deadlines,Accurate,Commitment to confidentiality,Able to work under pressure,Able to prioritise,Honest, loyal and fair,Promotes ethos of the school,Committed to school values,Commitment to safeguarding,Commitment to equality....Read more...
Key Responsibilities:
Customer & Supplier Communication:
Respond to customer inquiries promptly, confirming receipt and updating them on progress.
Communicate with suppliers to request quotes, arrange shipments, and negotiate pricing.
Price Comparison & Markup Calculations:
Use the provided Excel templates to compare supplier prices and calculate appropriate markups for products.
Know how to use basic Excel formulas and shortcuts including calculating percentage markup/ increase, multiplication, and sums
Ensure accurate record-keeping of customer requests and supplier quotes.
Order Management:
Track and manage orders, ensuring all details are properly documented.
Coordinate shipping logistics with international couriers and prepare required shipping documents (Commercial Invoice, Courier Commercial Invoice, and Packing List).
Documentation:
Prepare, duplicate, and modify documents such as quotes, invoices, and packing lists as per the established process.
Update and maintain internal tracking sheets (e.g., price comparison and purchase order trackers).
Daily Acknowledgements:
Ensure customer inquiries are acknowledged daily, even if full responses are still pending, to provide excellent customer service.
Write blogs:
Write a minimum 2 blogs a month for our website
Requirements:
Technical acumen – ability to read engineering data sheets, able to extract key information.
A reliable laptop/computer and a strong internet connection.
A phone for calling suppliers.
Proficient in Microsoft Word and Excel.
Strong communication skills for interacting with both customers and suppliers.
Ability to follow standard operating procedures closely.
Ability to work independently and manage time effectively.
Training:The apprenticeship will be delivered by Oxford Professional Education. You will attend two x 2 hour online workshops each month and be supported with a monthly one to one trainer session. Training Outcome:This apprenticeship provides a strong foundation for a long-term career in procurement and supply-chain roles within the engineering sector. After completing the programme, successful candidates can progress into positions such as Procurement Coordinator, Supply-Chain Assistant, Technical Buyer, or Project Support Officer. With experience, there is potential to move into more senior roles, including Project Manager, Procurement Specialist, Operations Coordinator, or Account Manager.
Because we supply high-value technical products to clients across the UK and internationally, this apprenticeship also opens opportunities to work on large-scale engineering projects in sectors such as energy, aviation, construction, and technology.Employer Description:At Prowling Lions, we supply world-class engineering goods and services to clients in the UK and internationally — from major London government buildings to luxury hotels, airports and leading electric companies. In this role, you’ll gain hands-on experience in procurement, logistics and engineering supply-chain management, helping reduce delivery times and costs while supporting clients with technical advice on high-spec engineering products.Working Hours :Monday – Friday, 9am - 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Initiative,Excel Formula Skills....Read more...
Handling emergency and non-emergency calls. You will have to be able to remain calm whilst taking control of a call and getting as much information as possible by asking the right questions and recording that information so it is relayed to the officers responding
Crime Recording - using our systems to take reports of crime and making sure everything is recorded according to guidelines.
Working with partner agencies to record other incidents in which the Police play a role
Signposting members of public to more appropriate agencies when it is not a matter dealt with by Police
Dealing with requests/queries via online platforms
Training:
The apprenticeship takes approximately 18 months to achieve. Once completed, you will receive a level 3 apprenticeship in emergency service contact handling
During the apprenticeship you will receive structured on and off-the-job development, which will include classroom training and personalised tutoring, to develop your competence in responding to emergency and non-emergency calls
The on and off-the-job development includes the use of communication systems and software, communication skills, risk assessment and decision-making, and technical knowledge and understanding of incidents relevant to policing
The development is predominately delivered in blocks of learning
The first 5 weeks of training will most likely be based at Kidlington (HQ North or South). After that, it will be at the location you are applying for
Training Outcome:Progression opportunities include:
Those within the department and control room, such as becoming a supervisor or/and operational manager
Becoming a Police Officer
Applying for internal roles within Thames Valley Police
Employer Description:Preventing and thoroughly investigating crime, supporting victims and bringing offenders to justice. This commitment can’t be achieved by any one person alone; it relies upon a team of over 8,000 staff, officers and volunteers, working alongside partner agencies and the public.
Together, we aim to build stronger, more resilient communities, providing a modern police force which meets the needs of the public we serve.
Exciting challenges lie ahead – new digital technologies and ways of working are transforming the way we protect our communities. To ensure we deliver a high-quality service, we require the very best talent to be a part of the TVP family.
This is your opportunity to take on a role with pride and confidence, inspiring change in our communities.
It’s a unique and rewarding career. A career worth living.Working Hours :6 on 4 off.
2 earlies ranging from 07:00 to 17:00.
2 lates ranging from 10:00 to 02:00 (Sun-Thurs) or 03:00 (Fri & Sat).
2 Nights ranging from 21:00 to 07:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Non judgemental,Patience....Read more...
Acting as a first point of contact for both internal & external enquiries alongside the HR Team
Monitoring & responding to the HR inbox within the CRM system alongside the HR team
Supporting the HR Officer & providing admin support for all recruitment activities & processes including placing adverts on various platforms, collating & sharing completed application forms, preparing documents for shortlisting etc.
Providing support to the HR team, advising Headteachers and School Business Managers on effective recruitment processes and providing information on HR policies & procedures
Providing admin support on the Central team's single central record, including carrying out DBS & pre-employment checks via the online platforms
Providing admin support on the HR system (SAMpeople), drafting starters, leavers and adjustment forms for the Central Team during the transition to SAMpeople for approval by the appropriate Line Manager, keeping information up to date
With guidance from the HR Team support with queries from schools regarding SAMpeople and directing as appropriate
Minimum of 6 hours per week spent on apprenticeship work and training
Training:You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including business fundamentals, legislation & policies, role fundamentals, and HR service fundamentals.
You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer.Training Outcome:
As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business
Employer Description:Derby Diocesan Academy Trust (DDAT) was formed in 2014 in response to the national Academy and Free School Programme and provides a Diocesan home to schools (Church or non-Church) either choosing or requiring an academy solution. DDAT strives to help ensure the sustainability of highly valued church schools, even in the unfortunate circumstances that a school is required to move away from being maintained by the local authority in order to secure rapid school improvement.Working Hours :Monday to Friday 9am to 5pm (min. 2 days in office, the rest working from home/ at schools).Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Organisation skills,Patience,Presentation skills,Problem solving skills,Team working....Read more...
To assist with (in any order as required):
Face to face provision of information to residents and visitors at enquiry point, and by telephone.
Maintaining a stock of tourist and resident information leaflets.
Providing information for residents in online and print formats, e.g. produce a newsletter.
Maintaining the tourist information point in George Lane car park.
Explore social media and App opportunities to improve information provision for residents and visitors.
Updating Explore Wiltshire Marlborough App.
Creating content – e.g., writing news articles for the Council’s website, press releases, social media, or in print to support events, projects, or consultations.
Adding to the Council’s stock of photographs of the town.
Telephone and front office enquiries, signposting callers to other service providers where relevant.
Council communications and marketing via council media and the website.
Providing support and assistance to the administrative team for a range of core Council activities, services, meetings, and events as required.
Undertaking other tasks relevant to the needs of the business.
The overall workload will be coordinated and prioritised in liaison with the line manager who will be the Corporate Services Officer (and supported by the Town Clerk), with a weekly, monthly, or quarterly work schedule planned and agreed.
The post holder (apprentice) will need to undertake a project to meet their training requirements e.g devising a ‘property management schedule’.Training:Business Administration Level 3 at New College Swindon.Training Outcome:Possible employment in a similar role in the local government sector, or related role. There will be no guaranteed job offer at the end of the apprenticeship.Employer Description:Marlborough Town Council is the local governing body for the historic market town of Marlborough in Wiltshire, responsible for representing the community and managing a range of local services. It oversees facilities such as community buildings, allotments, street lighting, and the Grade II–listed Town Hall, which also serves as its meeting place. The council works alongside Wiltshire Council on planning matters, supports local events and initiatives, and raises funds through a portion of council tax to maintain and improve the town. Its elected councillors, including a mayor, meet regularly to make decisions that support the wellbeing and development of Marlborough.Working Hours :30 hours to include: 5hrs study time, some evening and weekend working, for which time of in lieu will be taken by arrangement.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Reliable and trustworthy,Willingness to learn,Awareness of civic propriety....Read more...
We are recruiting on behalf of a car insurance accident and claims company.
Your full role and responsibilities will be set out by your employer.
NextStep Training will provide you with all of the on-the-job training needed to help you upskill in your role. Your 20% off-the-job learning will be built into your working week to support your development.
You will be working towards the Level 3 Business Administrator Apprenticeship Standard, which includes:
Knowledge, Skills and Behaviours tailored to administrative responsibilities
Level 2 Functional Skills in maths and English (if required)
Qualifications Required:
Strong written and spoken English – Essential
Basic IT knowledge and digital literacy – Desirable
Willingness to learn and grow within a business environment – Essential
Skills Required:
Strong organisational skills
Strong telephone skills
Candidates must be comfortable with cold calling and speaking to people on the phone frequently
Answering customer queries
Database knowledge
This apprenticeship provides a strong foundation in business operations and is ideal for individuals looking to start or grow their career in administration. Successful completion can lead to a range of administrative, coordination, and supervisory roles across various industries.Training:Training is delivered through a flexible combination of in-person sessions at our training centre and online learning with our experienced tutors. Apprentices will use the Laser Learning platform to complete and submit coursework, monitor their progress, and stay engaged throughout their programme. Attendance for monthly lessons is required.Training Outcome:Completing the Level 3 Business Administrator Apprenticeship opens the door to a wide range of administrative and operational roles across various industries. This qualification equips individuals with the knowledge, skills, and behaviours required to support and improve business operations effectively.
After completing the Level 3 apprenticeship, individuals typically move into roles such as:
Senior Administrator
Office Coordinator
Team Assistant
Executive Assistant
Project Support Officer
Customer Service Supervisor
HR or Finance Assistant (depending on business area)
As experience builds, individuals often take on more responsibility, leading to opportunities to manage teams or business functions. To support this development, learners may progress onto the:
Next Step: Level 5 Operations/Departmental Manager Apprenticeship advanced qualification is ideal for those looking to step into mid-to-senior management roles.
The course focuses on:
Strategic planning and project management
Leading and developing teams
Financial and operational control
Managing performance and delivering results
Building stakeholder relationshipsCoaching and mentoring
On completion, learners are equipped to take on roles such as:
Operations Manager
Office or Practice Manager
Business Development Manager, Project Manager
Department Manager
Regional or Area Manager
Employer Description:Next Step Training Ltd is an apprenticeship and skills training provider, funded by the Department for Education, delivering apprenticeships in London and across England. We have been in operation since 2012 and during this time have built an established reputation as a reliable and employer-led training provider. We work together with employers and individual learners to design and deliver training programmes that meets both learners and their employers’ needs. Our goal of is to empower as many individuals as possible to reach their full potential, helping them on their journey to find meaningful career that is rewarding. We help to empower businesses with industry-expert staff so they can provide the very best learning experience to their workforce to perform better.Working Hours :Monday to Friday, varied shifts between 6:30am - 6:00pm.
No weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Head of Commercial SalesSalary: £90,000 pa + excellent benefitsShipley- Full Driving Licence required – National travelFull timeCompany BackgroundSovereign Health Care (SHC) is a not-for-profit health care cash plan provider with over 150 years of heritage, supporting around 65,000 customers across the UK. Our purpose is simple: better health is for everyone. As a mutual organisation, we reinvest our profits into our members and communities, having donated over £7 million to health and wellbeing causes in the past decade.With customers at the heart of everything we do, SHC is now entering an important phase of growth through our Mission 2030 strategy, focused on sustainable expansion, new products and broader distribution. This role will play a key part in delivering those ambitions.Role OverviewThe Head of Commercial Sales is a senior leadership role responsible for shaping and delivering Sovereign Health Care’s sales strategy across all commercial channels. Reporting to the Chief Executive Officer, you will lead the sales function and drive revenue and membership growth across both B2B and B2C markets.You will combine strategic planning with hands-on leadership, focusing on corporate and intermediary-led growth, individual policy sales, new product launches and the development of new markets and distribution channels. Working closely with the Executive team, you will contribute to overall business strategy and present performance, insights and growth proposals to the Board.Key Qualifications & Experience
Significant experience within the UK health insurance, healthcare or employee benefits sector, with a strong background in business development and salesA proven track record in senior sales leadership roles, delivering sustained revenue and customer growthExperience leading and developing sales teams across multiple channelsStrong knowledge of intermediary-led distribution, including working with brokers, consultants and third-party partnersA good understanding of the UK health insurance market, competitive landscape and regulatory environment, including FCA and Consumer Duty requirementsStrong commercial and strategic thinking skills, with experience contributing to business planning, growth initiatives or market entry strategiesEducation is less important than experience, although a degree-level qualification is expected; professional insurance qualifications are advantageousA full UK driving licence and willingness to travel nationallyAlignment with Sovereign Health Care’s not-for-profit values and purpose-led approach
Key Skills & Competencies
Strategic vision with the ability to translate long-term objectives into practical, achievable sales plansStrong leadership and people management skills, with the ability to motivate, develop and inspire high-performing teamsExcellent communication and influencing skills, comfortable engaging with senior stakeholders, partners and Board membersStrong relationship-building capability, both externally with intermediaries and internally across the organisationA data-driven, results-focused mindset, using insight and analysis to inform decisions and improve performanceAn innovative and adaptable approach, open to new ideas and ways of working in a changing marketA genuine customer-centric approach, ensuring ethical sales practices and positive customer outcomes at all times
Benefits
Car allowanceBonus (TBC)Holiday entitlement increasing with length of serviceFree car parkingHealth Cash Plan benefitsUp to 10% defined contribution pensionEnhanced family leave
How to ApplyPlease submit your CV and a covering letter, outlining your suitability for the role and your motivation for joining Sovereign Health Care. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Your duties will include;
Support for the Pupil;
Establish good working relationships with pupils, acting as a role model and setting high expectations as part of a key worker role.
Provide consistent support to all pupils, responding appropriately to individual pupil needs.
Promote inclusion and acceptance of all pupils.
Encourage pupils to interact with others and engage in activities led by the teacher.
Promote self-esteem and independence, employing strategies to recognise and reward achievement within established school procedure.
To observe and assess children in accordance with development matters.
Use specialist (curricular/learning) skills/training/experience to support pupils.
Support for the Teacher;
Provide minimal clerical/administration support (e.g. photocopying, typing, filing, collecting money, etc.)
Assist with the display of children’s work.
Establish and maintain an appropriate learning environment under the supervision of the teacher.
Contribute to lesson planning, evaluating and adjusting lessons/work plans as appropriate.
Monitor and evaluate pupils’ responses to learning activities through observation and planned recording of achievement against pre-determined learning objectives.
Provide objective and accurate feedback and reports as required, to the teacher on pupil achievement, progress and other matters, ensuring the availability of appropriate evidence.
Be responsible for keeping and updating records in agreed format with the teacher, contributing to reviews of systems/records as requested.
Assess routinely using observation and accurately record achievement/progress.
Promote positive values attitudes and good pupil behaviour, dealing promptly with conflict and incidents and encouraging pupils to take responsibility for their own behaviour in line with established school policy.
Liaise sensitively and effectively with parents/carers as agreed with the teacher within role/responsibility and participate in feedback sessions/meetings with parents under teacher’s supervision.
The post holder may reasonably be expected to undertake other duties commensurate with the level of responsibility that may be allocated from time to time.
Training:
Qualification - Level 3 Teaching Assistant Apprenticeship.
The training will be delivered at the workplace.
Training Outcome:
Apprentice will receive on programme support from an Apprenticeship Officer and Careers, Information, Advice and Guidance support during the last 2 months of their Apprenticeship contract
Job seeking support is also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme. Inclusive Recruitment - We are proud to be an organisation which embraces diversity and difference. We employ colleagues who each bring their own unique skills to deliver an excellent service to our customers. We always recruit the most talented people for any role, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation. We aim to be reflective of the communities that we operate in. We promote diversity and encourage applicants from all backgrounds. Visit Inclusive Recruitment (sefton.gov.uk) for further information regarding the Council’s approach to Inclusive Recruitment. Equal Opportunities Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.Working Hours :Monday - Friday, 8.30am - 3.15pm (45 minute lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
Main Duties:
Assist, as required, members of the Strategic Transport Planning and Investment team in the development of transport policies and proposals in support of the Council’s corporate strategy and objectives
Support the collection of necessary transport data and survey information and assist the team in analysis work to help inform strategy and project work
Assist in the co-ordination and monitoring of the schemes and projects within the Transport Capital Programme
Provide information on projects and strategies for inclusion in Committee Reports and Briefing Notes
Assist in the preparation of project/technical reports, dashboards and other information relating to the delivery of projects, including the provision of accurate financial information
Assist in the preparation of information to be included in consultation and engagement activities
Attend engagement activities, reviews of potential schemes, site visits, contractor meetings, and on-site commissioning activities
Contribute to site surveys and measurements
Maintain accurate records of meetings and site visits as required
Assist with the investigation of queries and complaints relating to schemes delivered within Transport Planning
Assist in ensuring that the information on the Councils’ website on the development of schemes and strategy work is maintained and relevant
Support appropriate monitoring and evaluation plans for schemes when completed, including the procurement and analysis of data
Demonstrate effective communications with staff, the general public and other stakeholders, including the Liverpool City Region Combined Authority. Support public consultation events as required
Assist in the administration and development of focus, co -production and specific interest groups in support the of transport projects and strategies
Assist the team in the financial monitoring of projects and programmes
Develop a good overall understanding of National and Regional Transport Policies, Programmes, Design Guides and funding streams
Undertake other duties as may reasonably be required, which are consistent with the role and level of responsibility of this post
Training:
Level 3 Transport Planning Technician Apprenticeship Standard
The training will be delivered at the workplace
Training Outcome:
Apprentice will receive on-programme support from an Apprenticeship Officer and Careers, information, advice and guidance support during the last 2 months of their Apprenticeship contract
Job-seeking support is also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme. Inclusive Recruitment - We are proud to be an organisation which embraces diversity and difference. We employ colleagues who each bring their own unique skills to deliver an excellent service to our customers. We always recruit the most talented people for any role, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation. We aim to be reflective of the communities that we operate in. We promote diversity and encourage applicants from all backgrounds. Visit Inclusive Recruitment (sefton.gov.uk) for further information regarding the Council’s approach to Inclusive Recruitment. Equal Opportunities Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.Working Hours :Monday - Friday, 9.00am - 5.00pm (7.20 hours per day on a flexitime basis) and may be required to work outside of normal hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Your duties will include:
Support for the Pupil:
Establish good working relationships with pupils, acting as a role model and setting high expectations as part of a key worker role
Provide consistent support to all pupils, responding appropriately to individual pupil needs
Promote inclusion and acceptance of all pupils
Encourage pupils to interact with others and engage in activities led by the teacher
Promote self-esteem and independence, employing strategies to recognise and reward achievement within established school procedure
To observe and assess children in accordance with development matters
Use specialist (curricular/learning) skills/training/experience to support pupils
Support for the Teacher:
Provide minimal clerical/administration support (e.g. photocopying, typing, filing, collecting money, etc.)
Assist with the display of children’s work
Establish and maintain an appropriate learning environment under the supervision of the teacher
Contribute to lesson planning, evaluating and adjusting lessons/work plans as appropriate
Monitor and evaluate pupils’ responses to learning activities through observation and planned recording of achievement against pre-determined learning objectives
Provide objective and accurate feedback and reports as required, to the teacher on pupil achievement, progress and other matters, ensuring the availability of appropriate evidence
Be responsible for keeping and updating records in agreed format with the teacher, contributing to reviews of systems/records as requested
Assess routinely using observation and accurately record achievement/progress
Promote positive values attitudes and good pupil behaviour, dealing promptly with conflict and incidents and encouraging pupils to take responsibility for their own behaviour in line with established school policy
Liaise sensitively and effectively with parents/carers as agreed with the teacher within role/responsibility and participate in feedback sessions/meetings with parents under teacher’s supervision
The post holder may reasonably be expected to undertake other duties commensurate with the level of responsibility that may be allocated from time to time
Training:
Qualification - Level 3 Teaching Assistant Apprenticeship.
The training will be delivered at the workplace.
Training Outcome:
Apprentice will receive on programme support from an Apprenticeship Officer and Careers, Information, Advice and Guidance support during the last 2 months of their Apprenticeship contract
Job seeking support is also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme. Inclusive Recruitment - We are proud to be an organisation which embraces diversity and difference. We employ colleagues who each bring their own unique skills to deliver an excellent service to our customers. We always recruit the most talented people for any role, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation. We aim to be reflective of the communities that we operate in. We promote diversity and encourage applicants from all backgrounds. Visit Inclusive Recruitment (sefton.gov.uk) for further information regarding the Council’s approach to Inclusive Recruitment. Equal Opportunities Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.Working Hours :Monday - Friday, 8.30am - 4.00pm (30 min lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
Key Accountabilities:
Learn and assist with the administration of recruitment and selection processes, including using the Council’s Applicant Tracking System and DBS platform, while observing how to create a positive candidate experience
Support the team in progressing candidates through recruitment stages promptly, learning how service level agreements and performance indicators are met
Respond under guidance to basic recruitment enquiries from potential applicants, developing confidence in representing the Staffordshire County Council Employer Brand professionally
Assist Resourcing Advisors in preparing and distributing job descriptions, person specifications, and advertisements, learning how these attract a diverse and relevant applicant pool
Observe and begin to provide advice to managers on recruitment processes and policies, under supervision, to build knowledge and confidence
Support administration for new starters, including helping to prepare induction arrangements and ensuring accurate records, while learning the importance of smooth onboarding
Learn to draft offer letters and contracts using templates, ensuring accuracy under supervision and understanding council policies and procedures
Provide general clerical support to the Resourcing and Recruitment Team, while learning best practices for handling confidential information securely
Assist with record-keeping, ensuring candidate and job information is stored correctly in line with data protection regulations and retention schedules
Help keep stakeholders informed by updating progress under guidance and learning how to escalate issues appropriately to your manager
Support employer brand initiatives, learning how diversity and inclusion are promoted and how Staffordshire County Council is positioned as an employer of choice
Observe and assist in offering advice to applicants about careers and using recruitment systems, developing an understanding of the digital tools and processes the team use
Attend career events with the team if needed, providing administrative support and learning how to promote the Council effectively to potential candidates
Assist with redeployment processes, learning how to speak sensitively with managers and employees in line with the policy
Support People Services projects as required, gaining understanding of work the wider People Services team do and the related administrative tasks
Keep up to date with changes in employment law and recruitment practices by engaging in training and development opportunities provided
Training:
Training delivery is based on a blended model of one-to-one sessions every 4 weeks, with group sessions, webinars, online courses, video, and additional support as required
Training Outcome:
On successful completion of the apprenticeship, the learner could progress into a permanent recruitment or HR administration role within Staffordshire County Council or the wider public sector, with opportunities to further develop into senior administrative, HR officer or recruitment specialist roles
Employer Description:The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively. We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future. We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The governors of Fagley Primary School are looking to appoint an enthusiastic and highly skilled Apprentice Admin Assistant to support the School Business Manager and wider school.
The successful candidate will:
A dynamic and creative team player, with excellent interpersonal skills
Eager to learn new skills and processes
Calm with a positive and confident manner
Academically able
RESPONSIBILITIES:
ORGANISATION:
Undertake reception duties, answering routine telephone and face to face enquiries and signing in visitors
To support/assist in the supervision of students on work experience, trainees and voluntary helpers
Assist with pupil first aid/welfare duties, looking after sick pupils, liaising with parents/staff etc.
To administer the provision of confidential secretarial, word processing, financial and other support services to the school
To provide reports, newsletters and to work with Inclusion Mentor to increase attendance in school and to keep up to date records on SIMS along with inputting data, after registers are taken and to make absence calls. Send correspondence for non-attendance and issue penalty notices
Liaise with Bradford Council Admissions regarding admissions to school
Maintain and update Arbor database for all pupils including new starters and leavers
To order requisitions for school supplies
Ensure all uniform is ordered when necessary and there is sufficient stock available in school
Ensure inventory system is kept up to date and ID badges ordered and entered onto the system when required
Update Teachers2Parents text messaging service for staff, pupils and various groups and send messages when required
Update website with newsletters, attendance and after school information
To assist in providing reception duties when required
ADMINISTRATION:
Provide a high level of clerical support e.g. record and circulate messages to other members of staff, diary management, photocopying, filing, scanning, emailing, complete routine forms, sort and distribute mail, ensuring supplies of internal forms are kept well stocked
Maintain manual systems
Maintain and collate pupil reports
Data inputting of computerised records/management information systems
Produce data/information/basic reports as required e.g. pupils’ data
Undertake typing, word-processing and other IT based tasks (letters, memos, minutes etc).
Undertake routine administration, e.g. registers/school meals/arranging and coordinating meetings on behalf of other school staff/room bookings/minute taking/retrieve and disseminate information as appropriate to the needs of the school/school lettings and other uses of school premises
ATTENDANCE:
Attendance Officer
Complete daily attendance checks
Ensure the attendance policy procedure is followed
Complete attendance monitoring tracker
Analyse whole school attendance and compare to national standards
To track and report on improvements through analysis
Track and report on consistently low attendance
Analysis of absence of specific children with next steps in place to remedy this through meetings with parents/carers
Home visits in line with attendance policy
Training:Business Administrator Level 3.
The apprentice is expected to log six hours per week in off the job training. This will include monthly online training sessions with the tutor, monthly assessor workplace visits and time set aside in the workplace for self-study and coursework to complete their apprenticeship portfolio.Training Outcome:
The administration role may be a gateway to further career opportunities, such as management or senior support roles
The employer is looking to offer a permanent position upon successful completion of the apprenticeship
Employer Description:At Fagley Primary we offer: A positive, safe and caring environment with a learning culture for all. A commitment to your professional development. A committed and hardworking staff team who are working together to develop excellence and enjoyment and a curriculum where every child matters. A positive school ethos that celebrates success and is committed to inclusion.Working Hours :Monday to Friday, 9am - 5pm. Please discuss working week and hours at interview. Term time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
1. Marketing plan: To support the implementation of the Sport Structures marketing plan across all service areas, contributing ideas and activity under the guidance of the Director of Digital and Associate Marketing Manager.
2. Business development support: To work alongside the Business Development team to support marketing activity linked to business development opportunities, including assisting with data entry and communications using marketing systems and tools.
3. Social media activity: To support the delivery of the social media strategy by creating, scheduling, and posting content across relevant platforms, building online engagement and supporting awareness of Sport Structures’ products, services, and education and training opportunities, with guidance from senior colleagues.
4. Campaign delivery: To support the development and delivery of marketing campaigns that showcase Sport Structures’ products, services, and impact, contributing to the creation of engaging written, visual, and video content and assisting with monitoring campaign performance.
5. Content creation: To create accurate, engaging, and inclusive marketing content across a range of formats, ensuring all outputs align with brand guidelines and organisational values.
6. Data management: To support the maintenance of the Sport Structures CRM system, ensuring contact records are accurate and up to date, and assisting with the management of segmented marketing lists in collaboration with colleagues.
7. Digital reporting tools: To use digital analytics and reporting tools (including website and social media insights) to monitor audience engagement and campaign performance, supporting the preparation of reports and dashboards shared with the internal team.
8. Brand and consistency: To apply brand guidelines consistently across marketing materials and support the development of branded templates and documentation to ensure a professional and consistent organisational identity.
9. Processes and procedures: To support the development and use of internal marketing processes and procedures, contributing to efficient and effective ways of working.
10. Understanding trends: To develop an understanding of digital marketing trends and emerging technologies, with support, and to share learning that may help improve marketing activity and customer engagement.
11. Events and engagement: To support the planning and delivery of marketing and promotional events, including attending events online or in person where required, to raise awareness of Sport Structures’ work.
12. Training and development: To actively engage in the Level 3 Multi-channel Marketer Apprenticeship, completing required learning, assessments, and development activities, and applying learning to the workplace.
13. Equality and diversity: To promote equality, diversity, and social inclusion through marketing activity and day-to-day working practices, contributing positively to an inclusive working environment.
14. Health and safety: To comply with organisational health and safety policies, procedures, and safe working practices.
15. Other duties: To undertake other duties appropriate to the role, in line with the post holder’s level of responsibility, training, and development needs.Training Outcome:
Progression to other Marketing Roles could be achieved from this qualification, including the potential of a full time role within company
Employer Description:We are a sport consultancy and education and training provider and have been working in the sector Since 2002, We have two companies – Sport Structures Limited and Sport Structures Community Interest Company (CIC). Both companies work together to provide an excellent service and the remit of the CIC is to re-invest back into sport. We pride ourselves on being a company with a social conscience.
Our vision is:
Our Vision
Transform sport and physical activity through empowering and inspiring people.
Achieved through:
Our delivery of high-quality products and servicesThe development of innovative solutions that drive change and maximise the impactProviding accessible learning and development opportunities.
Our Mission
Provide solutions that add value and drive positive change, reflecting the diverse needs of sport and physical activity.
Our values:
Passion
Integrity
Excellence
Togetherness
Our guiding principles both reflect our cultural values and where our expertise lies. If in doubt speak to our people or partners.
People at the heart of what we do
We will develop individuals and organisations. Our Team will be the best they can be
Agile-to-sector needs
Our offer adds value and is flexible to respond to diverse needs. We are committed to supporting the sector, providing sustainable outcomes.
We are socially conscious
Implicitly our behaviours and interventions will make a positive difference to the environments and communities we support.
culture of delivering excellence
Our reputation for delivering high-quality services will be recognised and enhanced through a continuous improvement mindset.
By 2028 we want to be:
The trusted training provider for lifelong learningBuilding resilient organisationsDeveloping a future-ready workforceOperationally and digitally excellentAdvocate our value to create positive change in sport.We are very positive about staff development and this position is available for someone seeking to start a career in marketing and it will be supported by undertaking the Level 3 Multi-channel Marketer Apprenticeship. The role will be supported by the Director of Digital and an associate Marketing Manager working one-day a week as well as the tutor delivering the apprenticeship.
The previous incumbent of the Role of Senior Project Officer – Marketing and Business development has left the marketing in a strong position with clear metric targets for awareness and growth. This new position will build on this sound base.
Are you ready for the challenge?Working Hours :Monday to Thursday
9am- 5pm
Friday
9am- 4:30pmSkills: Communication skills,Organisation skills,Team working,Creative....Read more...
