Fostering Enquiry Officer
Service care Solution are currently recruiting for a Fostering Enquiry Officer in Hammersmith and Fulham.
The Fostering Enquiry Officer will work as part of a response team leading on enquiries from the public regarding fostering, providing an excellent customer focused service to enquirers in line with statutory guidelines and locally set business rules
Pay rate – £19.33 PAYE / £24 Umbrella
Main Responsibilities
As a Fostering Enquiry Officer you will be responsible for:
To undertake required administration, tracking and facilitation within delivery of this role.
The ability to be creative, with an ability for lateral and innovative thinking.
To see projects through to successful completion in challenging circumstances.
To be able to work with and speak to the public, offering information in a personable manner.
To engage with targeted community groups and networks to raise the awareness of the fostering
service and generate enquiries with prospective carers.
Requirements:
Experience in similar role
IT literate experience of using Word and Excel
Enhanced DBS
Working with Service Care Solutions comes with many benefits, including:
A specialist consultant within an experience and dedicated recruitment team
Excellent rates of pay
Payroll services twice a week
If you are interested in the Fostering Enquiry Officer, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!....Read more...
Service Charge Officer London Bridge Full Time – Hybrid TemporaryWe have the fantastic opportunity for the right candidate to join a team based in London Bridge, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office based and 3 days working from home. The Service Charge Officer will be responsible for the accurate production of service charge statements, answering customer queries, and ensuring administrative tasks are completed promptly. Requirements
Strong previous experience in an administrative role
Previous experience within a Housing Association is desirable
Able to plan and prioritise high volume workloads
Able to work under pressure and to tight deadlines
Strong attention to detail, self-motivated
Excellent IT skills, including using Excel, Access, Powerpoint, and Word
Excellent communication skills both verbal and written
Role Expectations
Effectively manage service charge enquiries, providing a responsive, excellent, customer-focused and efficient service
Co-ordinate and manage the end-to-end case management process, including customer contact, investigation and providing a clear and comprehensive response to the query
Producing clear, understandable breakdowns and summaries of service charges for customers
Proactively contact customers promoting the team as a key point of contact for any service charge concerns
Calculate and produce accurate actual and estimated service charges statements
Monitor and analyse the service charge spend on each scheme monthly, investigating and resolving any variations and where required or appropriate, proactively communicating with customers about these variations
Investigate queries, ensuring invoices and costs have been correctly allocated
Liaise with key internal and external partners
Respond to customer enquiries using case management techniques, investigating and escalating issues as necessary
The pay range for the role is £23.00 per hour LTD company rate. The PAYE equivalent is £19.61 per hour, inclusive of holiday. If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk....Read more...
Job Title – Housing Officer
Location – London N1
Contract – Temp ongoing
Hours – 37
Role summary – One of the largest housing associations in the UK is looking for an experienced Housing Officer to provide high-quality housing management services to their residents across London. Managing a patch of 150-200 residents, this role offers a variety of tasks ensuring no two days are the same
Key Responsibilities:
Reviewing and managing rent accounts
Conducting anti-social behaviour (ASB) interviews and implementing action plans
Managing void properties: taking back empty homes, advertising, and re-letting
Conducting inspections for mould and damp
Carrying out home visits and addressing resident concerns
Collaborating with internal departments to resolve housing issues
Liaising with external stakeholders such as councils, MPs, and social services
Conducting estate inspections to maintain safety and cleanliness
Managing repairs and ensuring timely resolution
Setting up resident accounts and providing support to colleagues
Requirements:
Previous experience in a Housing Officer role
Strong communication and customer service skills
Knowledge of housing law (desirable)
Housing-related qualifications (desirable)
Experience handling customer complaints (desirable)
Ability to manage multiple tasks and adapt to changing priorities
Problem-solving skills and accountability
Respect for diversity and inclusivity
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk
....Read more...
Parking Appeals Officer
Must have good working knowledge on parking appeals
Key result areas/overview
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
• To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
• To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
• To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
• Make suggestions for developing procedures to improve service delivery , customer focus and efficiency
• To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
• To liaise with SMPP on financial issues and use the council’s ledger
• To process payments received directly at the council
• To process refunds
• To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. Uniform will be provided for the role; however you will be expected to provide your own black shoes.
You will be required to work 37+ hours per week, Monday to Friday, including between the hours of 8am and 5pm.
This role of Parking Appeals officer will pay between £22.00 - £24.00Ltd PH.
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level**
*Previous Parking industry experience is essential for all parking vacancies**
....Read more...
Parking Appeals Officer
Must have good working knowledge on Parking Appeals
Key result areas/overview:
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
• To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
• To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
• To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
• To hold a Traffic and Parking Legislation knowledge and to consider appeals following 'representations' in line with legislation.
• Responsible for decision making on whether the appeal is to be accepted or rejected.
• Make suggestions for developing procedures to improve service delivery, customer focus and efficiency
• To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
• To process payments received directly at the council
• To process refunds
• To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
The candidate we need must be an excellent communicator with previous Parking Appeals experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems.
You will be required to work 36 hours per week, Monday to Friday, usually between the hours of 8am and 5pm or 9am and 6pm.
This role of Parking Appeals officer will pay between £22.99 via umbrella
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level**
*Previous Parking industry experience is essential for all parking vacancies**
....Read more...
Parking Appeals Officer
Must have good working knowledge on Parking Appeals
Key result areas/overview:
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
• To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
• To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
• To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
• To hold a Traffic and Parking Legislation knowledge and to consider appeals following 'representations' in line with legislation.
• Responsible for decision making on whether the appeal is to be accepted or rejected.
• Make suggestions for developing procedures to improve service delivery, customer focus and efficiency
• To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
• To process payments received directly at the council
• To process refunds
• To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
The candidate we need must be an excellent communicator with previous Parking Appeals experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems.
You will be required to work 37+ hours per week, Monday to Friday, usually between the hours of 8am and 5pm or 9am and 6pm however there maybe more flexibility for the right candidate.
This role of Parking Appeals officer will pay between £18.00 - £20.00Ltd PH.
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level**
*Previous Parking industry experience is essential for all parking vacancies**
....Read more...
The Role
Civil Enforcement Officer - Grantham - Full-Time; 45 hours - £27,144 per annum
Do you enjoy working outside?
Would you like to have a positive impact on your local area?
Are you 18 or older?
An exciting prospect has arisen for a Civil Enforcement Officer in Grantham. Civil Enforcement Officers ensure that all drivers follow parking policies on public streets and in car parks. They are an important part of keeping our roads moving and ensuring public safety.
This opening would suit someone who:
- Enjoys working outside, think of all that fresh air and exercise!
- Will have a positive impact on your local area.
- Wants to join a reliable business and team, you will play a key role in your local area.
- Has excellent Customer Service skills and enjoy working with the public
Does this sound like you?
As a Civil Enforcement Officer you will undertake patrols enforcing and advising on Parking Restrictions. This is an important part of keeping roads moving and ensuring public safety.
So, what will you bring?
- You will have excellent customer care skills and is able to converse in a friendly and effective manner.
- You will patrol public streets and council car parks to issue Penalty Charge Notices.
- You will guide the public on rules and advise about parking provisions.
- You will report any defects to street furniture, such as signs and road markings.
APCOA offers full training and development for our successful applicants. Many of our current managers started out as Civil Enforcement Officers, so APCOA will give you the chance to kickstart your career!
At APCOA, we are always trying to think of new ways to reward our hardworking staff! Some of the benefits on offer to you are:
- £27,144 per annum FTE
- 45 hours per week or 27 hours per week
- 20 days annual leave plus 8 Bank Holidays
We also provide, uniform, employee awards, a discount scheme and a pension scheme.
So, could you be our next Parking Enforcement Officer? If this sounds like an opening for you then apply now and one of our team will be in touch very soon!
....Read more...
The Role
Mobile Civil Enforcement Officer - Lambeth - Full-Time; 42.5 hours per week -£13.95 per hour plus mobile allowance when driving!
£30,690.91 per annum PLUS up to £1824.90 mobile allowance* per annum
Looking for Full UK Driving licence
Location: Streatham.
Do you enjoy working outdoors? helping people? and have great communication skills?
Do you have excellent customer service skills? and enjoy being on the go?
Are you over 18 and have a full manual UK driving licence?
Civil Enforcement Officers are the eyes and ears of the local area. Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines. You will be working alongside the Council at our Lambeth base, with permanent guaranteed hours as a Civil Enforcement Officer. So, could this role be for you?
What can you expect as a Civil Enforcement Officer?
Youll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- Yes, youll be issuing parking tickets but you wont have targets as this job is about creating a positive impact on the local neighbourhood.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will provide a high level of all-round customer service, providing the public with useful info and advice.
Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Parking Enforcement Officers themselves, so this could be a great place to start your career.
What will you bring?
- Excellent customer service skills
- Driving licence
- Good spoken and written English
Full time working hours. 42.5 hours per week. 5 days out of seven. 8.5 hour shifts. Mon-Sun. As per rota.
We believe that working for APCOA is great. We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer:
- Up to 28 days holiday per annum (includes BH)
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- Employee Discount Scheme
IDEAL CANDIDTE WILL HAVE FULL UK DRIVING LICENCE AND BE WILING TO DRIVE AND GO ON MOPED WHEN Required
*mobile allowance to be paid during hours driving
If you're the sort of person who enjoys being on the go, the role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch.
....Read more...
Visiting Officer Enfield, London Temporary Full Time Are you ready to deliver a customer-focused, professional visiting service in a dynamic local government environment? Join Enfield Council as a Visiting Officer and make a difference in the community by supporting vital financial assessments and income-related services.
THE ROLE As a Visiting Officer, you will play a key role in providing a high-quality visiting collection and assessment service across the Assessment Hub. Key responsibilities:
Conduct inspections of empty or altered properties.
Carry out residency checks and verification assessment visits.
Assist housebound or vulnerable customers with no advocacy or family support.
Handle income-related collection visits and assessments for council reductions or reliefs.
Offer clear, technical advice to customers, ensuring a positive and professional experience.
Maintain up-to-date records of customer interactions and work undertaken.
Collaborate with colleagues to improve processes and adopt efficient ways of working.
THE CANDIDATE We are seeking a candidate with a proven track record in a similar role, with strong technical and communication skills. Key requirements:
Experience in delivering visiting services within a collection/assessment environment.
Familiarity with income-related assessments, changes in circumstances, and claims.
Strong IT proficiency and technical knowledge.
Excellent written and oral communication skills.
A commitment to continuous professional development.
THE CONTRACT Temporary – 3 months The pay rate for the role is £24.50 per hour LTD company rate. The PAYE equivalent is £20.89 to per hour, inclusive of holiday.
HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call 01772 208966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!....Read more...
Engage local communities with the Museum of Oxford’s 50th birthday celebration project
Collect new stories about local heritage and share them with the public Plan and deliver workshops in the museum and the community
Create new labels, a temporary exhibition, digital content and collect oral histories for the museum’s collection
Complete a Level 3 Cultural Learning and Participation Officer Apprenticeship
Training:Up to 20% of your placement with the museum will be dedicated to training, and as part of this training, you will complete a Level 3 Cultural Learning and Participation Officer Apprenticeship with Westminster Adult Education Service.
Alongside support from the museum team, they will support your placement and create structure for your learning and coursework. Training Outcome: Cultural Learning and Participation Officer.Employer Description:Our ambitious leadership team and dedicated staff are working hard building a world class city for
everyone. Oxford City Council has accelerated plans to build more affordable and council housing
in the city. We provide services to help reduce inequality and improve the health and wellbeing of
Oxford’s residents and are taking a lead on reducing emissions and increasing biodiversity to
become a net carbon neutral city of the future.
We are a supportive and collaborative bunch of people working towards shared goals, where new
ideas and initiatives are valued. We strive to deliver service excellence, take accountability for our
actions and communicate with honestly and respect. There has never been a more exciting time to
join us! Help us to build successful places in which to live and work and build a fairer, greener city
in which everyone can thriveWorking Hours :Monday - Friday. Shifts tbc.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Homeless Prevention Officer Conwy, North Wales Temporary Full-time Are you passionate about making a difference in the lives of those at risk of homelessness? Join a dynamic team within Conwy’s Regulatory & Housing Services as a Homeless Prevention Officer to deliver tailored interventions and support to those in need. THE ROLE As a Homeless Prevention Officer, you will take a person-centred approach to case management, working to prevent homelessness and supporting those affected. Key responsibilities include:
Delivering advice and information on housing options to individuals and families at risk of homelessness.
Developing and implementing Personal Housing Plans with a focus on “reasonable steps” to prevent or relieve homelessness.
Liaising with partner agencies, including health, social care, and law enforcement, to address housing needs.
Supporting access to the private rental sector by fostering positive relationships with landlords and letting agents.
Maintaining accurate and secure case records for effective case management and reporting.
Conducting outreach activities and home visits to deliver community-based support.
Championing excellent customer service and ensuring compliance with GDPR and safeguarding protocols.
THE CANDIDATE The ideal candidate will have previous experience in a similar role, working with vulnerable individuals and families in housing need. Additional requirements include:
Knowledge of housing legislation, particularly the Housing (Wales) Act 2014.
Experience in multi-agency collaboration and case management.
Strong IT skills, including proficiency in Microsoft Office and database management.
The ability to work under pressure, managing a diverse and demanding caseload.
A commitment to equality, diversity, and delivering high-quality customer service.
THE CONTRACT
Temporary - 3 months ongoing
The pay rate for the role is £20.00 per hour LTD company rate. The PAYE equivalent is £17.05 per hour, inclusive of holiday.
HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call 01772 208966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!....Read more...
Income Officer Location: London SE1 Salary: Circa £37,000 per annum Contract: Permanent Are you passionate about delivering excellent customer service and making a difference in the housing sector? We are recruiting for an Income Customer Service Officer to join a housing provider. This is a fantastic opportunity to contribute to the financial well-being of residents and the success of the organisation. About the Role You will play a key part in managing rent accounts and housing-related debts. Your responsibilities will include:
Proactively managing rent arrears in line with policies and procedures.
Negotiating repayment agreements and taking corrective actions when agreements are not upheld.
Supporting residents by referring them to welfare benefit and debt support services to maximize income.
Preparing cases for court proceedings and representing the organisation in hearings when necessary.
Identifying and supporting vulnerable residents through appropriate referrals.
About You To succeed in this role, you will need:
Knowledge of housing law, debt recovery, and welfare benefits.
Experience in credit control or income collection within a customer service setting.
A self-motivated approach with excellent organizational skills.
Proven experience presenting cases in court and understanding of legal remedies.
A commitment to delivering high-quality services to residents and stakeholders.
Why Join Us? This organisation is committed to providing safe and affordable homes, alongside dependable local services. By joining their team, you will play a pivotal role in enhancing customer satisfaction and improving lives. How to Apply:If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk....Read more...
The Role
Civil Enforcement Officer - Sandwell - Full Time; 42.5 hours per week - £27,492.40 per annum
Do you enjoy working outside? Do you have a Full Clean UK Driving licence? Do you have customer service experience?
If the answer is "YES" then keep reading!
We have new openings for someone who:
- Wants to have a positive impact on your local area.
- Has excellent Customer Service skills and enjoys working with the public.
- as interest in joining a reliable business and team, playing a key role in your local community.
As a Civil Enforcement Officer, you will patrol the Sandwell area - enforcing and advising on Parking Restrictions. This is an important part of keeping our roads moving and ensuring public safety.
What will you do?
- You will patrol public streets and council car parks on a company moped or in a car to issue Penalty Charge Notices.
- Advise customers and members of the public on the rules and parking provisions
- Report on any defects to street furniture, such as signs and road markings.
What will you bring?
- You will have excellent customer service skills.
- The skill to speak to people in a friendly but effective way
- Full UK Driving licence
- Experience in security is desirable but not essential
What's on offer to you?
- Full time employment; 42.5 hours per week
- shifts can be any 5 days from 7
- £27,492.40 per annum
- A full credited training programme is provided, with continued assistance for career growth.
- Benefits including pension, employee discount scheme etc.
- Weather appropriate uniform.
If this sounds like an opening for you then apply now and one of our team will be in touch very soon.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a influencing work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Job Title: Customer Services Officer (Grants)
Salary: £12.83 PAYE (Inclusive of Holiday Pay) | £14.24 LTD Umbrella P/H
Hours: 36.25 Hours Per Week Type: Temporary Ongoing Location: Leicestershire, LE67 Start Date: ASAP Work Pattern: 08:45am – 17:00pm | Monday – Friday
We are seeking a motivated Customer Services Officer (Grants) to join our client’s busy and dynamic team. Based in our new Customer Centre within the Belvoir Shopping Centre in Coalville, this role offers free parking and the opportunity to make a meaningful impact in the community.
Key Duties and Responsibilities:
Customer Interaction: Answer calls quickly and efficiently, demonstrating empathy and professionalism. Identify customer issues and provide practical solutions.
Hardship Support: Work directly with individuals facing challenges related to food and fuel poverty. Gather precise information through effective questioning to assess their needs.
Service Signposting: Guide customers to appropriate services and resources, ensuring they receive the support required.
Council Services Assistance: Respond to queries about a wide range of council services, including waste collection schedules, and handle any follow-up actions.
Team Support: Cover team operations during staff absences or vacancies, ensuring a seamless customer service experience.
Flexibility: Adapt to a dynamic workload, including tasks assigned by management, to support the team's overall effectiveness.
Record Keeping: Accurately record interactions and outcomes using a variety of ICT software tools.
What We’re Looking For:
Experience: Previous experience in a customer-facing role, particularly involving direct contact with the public.
Skills: Excellent communication skills, both verbal and written, with the ability to listen, empathize, and build rapport quickly.
Resilience: A calm and adaptable approach to problem-solving, especially when dealing with customers in challenging situations.
Technical Competence: Proficiency in using ICT software packages for data recording and service tracking.
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk....Read more...
Civil Enforcement Officer- Hillingdon, West London -Full time; 42 hours per week - £26,033.28 per annum
Full Time = 42 Hours per week ; 4 days per week; 4 X 10.5 hour shifts
Do you enjoy working outdoors? Do you like helping people? Do you have great communication skills?
Do you have excellent customer service skills? Do you enjoy being on the go?
Our Civil Enforcement Officers are the eyes and ears of the local neighbourhood. Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
An exciting opening has arisen for someone who:
- Enjoys working outside, think of all that fresh air and exercise!
- Have a positive impact on your local area.
- Joining a reliable business and team, you will play a key role in your local area.
- Has excellent Customer Service and enjoy working with the public
As a Parking Enforcement Officer, you will undertake patrols enforcing and advising on Parking Restrictions. This is an important part of keeping the roads moving, ensuring public safety
- Be able to demonstrate excellent customer care skills and is able to converse in a friendly and effective manner.
- Be able to patrol public streets and council car parks to issue Penalty Charge Notices.
- You will guide the public on rules and advise about parking provisions.
- And report any defects to street furniture, such as signs and road markings.
So what package is on offer for you?
- £26033.28 per annum
- Full credited training
- Employee Discount
- Pension
If this sounds like the opening for you then apply now and one of our team will be in touch soon.
Driving licence or CBT would be beneficial!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a influencing work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the promotion openings to fulfil their potential while aiming for excellence in their work.....Read more...
The Role
Parking Enforcement Officer- Hillingdon, West London -Full time; 42 hours per week - £26,033.28 per annum
Full Time = 42 Hours per week ; 4 days per week; 4 X 10.5 hour shifts
Do you enjoy working outdoors? Do you like helping people? Do you have great communication skills?
Do you have excellent customer service skills? Do you enjoy being on the go?
Our Civil Enforcement Officers are the eyes and ears of the local neighbourhood. Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
An exciting opening has arisen for someone who:
- Enjoys working outside, think of all that fresh air and exercise!
- Have a positive impact on your local area.
- Joining a reliable business and team, you will play a key role in your local area.
- Has excellent Customer Service and enjoy working with the public
As a Parking Enforcement Officer, you will undertake patrols enforcing and advising on Parking Restrictions. This is an important part of keeping our roads moving, ensuring public safety
- Be able to demonstrate excellent customer care skills and is able to converse in a friendly and effective manner.
- Be able to patrol public streets and council car parks to issue Penalty Charge Notices.
- You will guide the public on rules and advise about parking provisions.
- And report any defects to street furniture, such as signs and road markings.
So what package is on offer for you?
- £26033.28 per annum
- Full credited training
- Employee Discount
- Pension
If this sounds like the opening for you then apply now and one of our team will be in touch soon.
Driving licence or CBT would be beneficial!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a influencing work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the promotion openings to fulfil their potential while aiming for excellence in their work.....Read more...
The Role
Environmental Enforcement Officer - Lambeth - Full-Time; 42.5 hours - £34,458.02 per annum
Do you enjoy working outdoors?
Do you care about the environment, neighbourhood and helping the public?
Do you have excellent customer service skills and enjoy being on the go?
Could you be our next Environmental Enforcement Officer?
As an Environmental Enforcement Officer, you will enforce local laws to protect the area from litter, dog fouling, various other breaches, and local bye-law violations. So, what can you expect as an EEO?
You will be helping members of the public, patrolling streets and upholding environmental conducts.
What you will do:
- You will monitor and enforce within the London Borough of Lambeth by foot patrol, make enquiries and pursue action where appropriate
- You will examine reports of littering, fly tipping and dog fouling and other similar offence
- You will issue Fixed Penalty Notices for offences where appropriate
- You will prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed
- You will record witness statements and conduct interviews under caution when required
- You will validate and verify personal details of offenders
- You will build good working relations with key service areas and other agencies including the Police
What you will bring:
- Experience of enforcement work (including security work)
- Knowledge of environmental services such as cleansing and waste collection (desired)
- Skill to converse well to different audiences and work as part of a team
- Be able to deal with complaints and resolve complex issues
- Enthusiasm and a positive can do attitude to work
So, could this role be for you?
Our Enforcement Officers the eyes and ears of the local area. Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders. You'll be making a real difference to the local area!
Many of our current managers started out with us as Enforcement Officer, so this could be a great place to start your career!
At APCOA, we are always thinking of creative ways to reward our employees. Here is a sample of some of the current benefits on offer:
£34,458.02 per annum
42.5 hours per week- working any 5 from 7 days, including weekends and bank holidays
20 days annual leave plus 8 Bank Holidays
Training and Promotion
Employee Discount Scheme
Pension Scheme
If you enjoy being on the go and having an important role in the local area, this role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work.....Read more...
Civil Enforcement Officer Knowsley - Full Time 40 hours - £11.44 per hour - £23,795.20 per annum
Do you enjoy working outdoors, helping people and have great communication skills? Do you have excellent customer service skills and enjoy being on the go? Are you over 18?
So, what can you expect as a Civil Enforcement Officer (CEO)?
- Youll be helping members of the public by patrolling public streets and council car parks, advising and upholding parking restrictions.
- Yes, youll be issuing parking tickets, but you won't have targets as this job is about creating a positive impact on the local community.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will be encouraged to provide a high level of all-round customer service, providing the public with useful information and advice.
As you can see being a CEO is an important job, so could this role be for you? One of the main aims of Civil Enforcement Officers, is to reduce pollution and ensure the safety of the local community.
We are looking for:
- Enthusiastic and community-based people with customer service experience
- The ability to communicate confidently with people from all walks of life.
- If you're the kind of person who enjoys being active, the role could be ideal as you'll spend most of your time in the open air.
- Full training, along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers themselves so this is a great place to start your career.
We believe that working for Apcoa is great. Why? We are always thinking of creative ways to give more to our employees. Here is a sample of some of the current benefits on offer:
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- Employee Discount Scheme
40 hours per week any 5/7
So, what are you waiting for? APPLY NOW and speak to one of our recruitment colleagues to discuss how your skills or experience may suit the role.
APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business. With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential.
....Read more...
Civil Enforcement Officer - Kingston - Full time; 42.4 hours per week - £29,061.50 per annum
Do you enjoy working outdoors, helping people and have great communication skills?
Do you have excellent customer service skills and enjoy being on the go?
Are you over 18 and have a full UK Drivers License?
If the answer is "YES" then keep reading as there are new openings for someone who:
- Wants to have a positive impact on their local area
- Has excellent Customer Service skills and enjoys working with the public
- Has an interest in joining a reliable team, playing a key role in the local community
So, what can you expect as a Civil Enforcement Officer?
Youll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions. Yes, youll be issuing parking tickets, but you wont have targets as this job is about creating a positive impact on the local neighbourhood.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will provide a high level of all-round customer service, providing the public with useful information and advice.
- You will need excellent customer care skills, being able to speak to people in a friendly but effective way is a very important part of the role.
Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers themselves, so this could be a great place to start your career. We believe that working for Apcoa is great. We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer:
- Up to 28 days holiday per annum (includes BH)
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- Employee Discount Scheme
Working Hours: 42.5 hours per week, 5 days of 7 as per rota
So, if you're the sort of person who enjoys being on the go, this role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch shortly .
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business. With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential.....Read more...
Mobile Civil Enforcement Officer - Richmond - Full time; 42.5 hours per week - £29,061.50 per annum
Do you enjoy working outdoors? Have great communication skills?
Do you have excellent customer service skills and enjoy being on the go?
Are you over 21* and have a full UK Drivers License?
If the answer is "YES" then keep reading as we have new openings for someone who:
- Wants to have a positive impact on their local area
- Has excellent Customer Service skills and enjoys working with the public
- Has an interest in joining a reliable team, playing a key role in the local community
So, what can you expect as a Civil Enforcement Officer?
Youll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions. Yes, youll be issuing parking tickets, but you wont have targets as this job is about creating a positive impact on the local community.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will provide a high level of all-round customer service, providing the public with useful information and advice.
- You will need excellent customer care skills, being able to speak to people in a friendly but effective way is a very important part of the role.
Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers themselves, so this could be a great place to start your career. We believe that working for Apcoa is great. We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer to you:
- Up to 28 days holiday per annum (includes BH)
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- Employee Discount Scheme
- Working 5 days of 7 as per rota
Shift Patterns:
07:30am 17:00
09:30am 19:00
13:30pm 23:00
So, if you're the sort of person who enjoys being on the go, this role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch shortly .
*Applicants must be over 21 for insurance purposes
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business. With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential.....Read more...
Civil Enforcement Officer - Southwark- Full-Time; 42.5 Hours per week - up to £30,964.64* per annum
£29,139.74 per annum plus mobile allowance for drivers* - Driving Licence Preferred
Do you enjoy working outside?
Would you like to have a positive impact on your local area?
An exciting prospect has arisen for a Civil Enforcement Officer in Southwark. Civil Enforcement Officers ensure that all drivers follow parking policies on public streets and in car parks. They are an important part of keeping the roads moving and ensuring public safety.
This opening would suit someone who;
- Enjoys working outside, think of all that fresh air and exercise!
- Wants to join a reliable business and team, you will play a key role in your local area.
- Has excellent Customer Service skills and enjoy working with the public.
- Likes to be part of a large diverse team but can work by yourself without too much direction.
- Is resilient, reliable, and conscientious.
Does this sound like you? If so, what will you bring?
- You will have excellent customer care skills and is able to converse in a friendly and effective manner.
- You will patrol public streets and council car parks to issue Penalty Charge Notices.
- You will guide the public on rules and advise about parking provisions.
- And you will report any defects to street furniture, such as signs and road markings.
- Full Driving license desirable
APCOA offers full training and development for successful applicants. Many of our current managers started out as Civil Enforcement Officers, so APCOA will give you the chance to kickstart your career!
At APCOA, we are always trying to think of new ways to reward hardworking staff! Some of the benefits on offer to you are:
- *£29,139.74 per annum or £13.15 per hour basic salary plus up to £1824.90 annual driver's allowance*
- 42.5 hours per week, any five days of seven as per rota
- 20 days annual leave plus 8 Bank Holidays
We also provide, uniform, employee awards, a discount scheme, and a pension scheme.
*Mobile allowance subject to terms
So, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then apply now and one of our team will be in touch very soon
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an influencing work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.....Read more...
Job Title – Neighbourhood Response Officer
Location –SE20 & BR6
Contract – Temporary
Hours – Full-time, 37 hours per week
Salary – £24.52 Umbrella rate / £19.75 PAYE
Role Summary – We are seeking a dedicated and proactive Neighbourhood Response Officer to ensure our neighbourhoods remain clean, safe, and desirable places to live. The role involves working collaboratively with various teams, resident groups, and external partners to deliver neighbourhood improvements, address anti-social behaviour (ASB), and support vulnerable residents.
Key Responsibilities:
Develop and deliver neighbourhood plans and local offers.
Carry out estate inspections and prioritise fire safety risk assessments.
Engage with local resident groups to promote community development and events.
Collaborate with local partners on neighbourhood safety and ASB matters.
Address tenancy breaches, support vulnerable residents, and assist with tenancy sustainment.
Attend court proceedings, provide witness statements, and conduct evictions if required.
Undertake property condition checks and assist with major incidents or tenant decants.
Requirements:
Experience in customer service and working with external partners.
Strong communication skills with the ability to adapt to various audiences.
Proven ability to develop effective relationships with teams and external agencies.
Resilience and a proactive approach to problem-solving.
Full driving licence and access to a vehicle.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk
....Read more...
Property Officer - Leasehold Harrow, London Temporary Full time – Hybrid/Remote Are you experienced in leasehold property management and ready to join a dynamic team in Harrow? We are seeking a candidate to deliver high-quality services to leaseholders and freeholders while contributing to the success of the Resident Services team. THE ROLE As a Property Officer, you will manage a portfolio of properties, ensuring leasehold services are delivered effectively and efficiently. Your responsibilities will include:
Managing service charge income, including billing, collection, and addressing arrears.
Conducting statutory consultations and handling major works projects.
Preparing Right to Buy applications from inception to completion.
Resolving leaseholder queries related to assignments, enfranchisement, and service charges.
Ensuring compliance with leasehold covenants and addressing breaches.
Representing the Council in legal proceedings, including court cases and Leasehold Valuation Tribunals.
Working collaboratively with internal and external teams to maximise income and resolve issues.
THE CANDIDATE The ideal candidate will have previous experience in a similar leasehold property management role. You will also have:
A sound understanding of relevant legislation, including the Landlord and Tenant Act 1985 and the Commonhold & Leasehold Reform Act 2002.
Experience in service charge calculations, billing, and arrears recovery.
Knowledge of statutory consultation processes for major works.
Strong communication skills and the ability to provide excellent customer service.
Excellent organisational skills and attention to detail.
THE CONTRACT
Temporary – 3 months
Full-time hours – 36 weekly
Central or remote working options available
The pay rate for the role is £22.00 per hour LTD company rate. The PAYE equivalent is £18.76 per hour, inclusive of holiday.
HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call 01772 208966 to discuss the role in more detail!....Read more...
Job Title: Housing Officer Location: Flexible - Main office/hub and remote working Contract: Temporary Hours: Full-time, 37 hours per week
Salary: £20.33 PAYE – £24.27 LTD
Role Summary: We are currently seeking a Housing Officer to join a dynamic housing team. You will play a key role in supporting residents, managing tenancies, and ensuring the safety and wellbeing of individuals in your care. The ideal candidate will be empathetic, proactive, and committed to delivering a high level of customer service.
Key Responsibilities:
Provide effective housing management services, including welfare checks and tenancy support.
Manage complex cases and work collaboratively with multi-agency partners to resolve issues.
Conduct tenancy audits, inspections, and ensure properties are maintained to a high standard.
Address tenancy breaches, manage ASB cases, and offer solutions such as mediation and neighbour agreements.
Support safeguarding by applying professional curiosity and escalating concerns where necessary.
Promote resident involvement and assist in accessing online services and other support.
Contribute to policy and procedure reviews to improve service delivery.
Support income management teams to ensure rental and service charge income is maximised.
Requirements:
Experience in housing management, including tenancy enforcement and managing nuisance or harassment cases.
Good knowledge of housing legislation and relevant tenancy enforcement procedures.
Strong communication and interpersonal skills, with the ability to work independently and as part of a team.
Ability to work flexibly and travel to various locations as required.
A valid UK driving licence and access to a vehicle are desirable.
Willingness to complete any necessary professional qualifications.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk
....Read more...
Job Title – Housing Officer Location – London SE1 Contract – Temp Hours – 37 Salary – PAYE – 20.88 – LTD – 24.93 Role summary – As the Housing Officer, you will be responsible for managing a designated patch, ensuring high levels of engagement with residents and other stakeholders. This varied role will see you handling tenancy queries, enforcing tenancy conditions, supporting vulnerable residents, and collaborating with internal teams to deliver top-quality services. The position offers a blend of in-office and remote working, with flexible, hybrid arrangements. Key Responsibilities:
Responding to resident inquiries and handling tenancy-related assignments such as mutual exchanges and successions.
Addressing breaches of tenancy agreements, working closely with internal teams to support residents and resolve issues.
Ensuring timely action on fire risk assessments and managing void properties.
Liaising with community safety teams to address concerns and lead on tenancy enforcement.
Conducting tenancy visits and managing repairs or safeguarding issues.
Maintaining accurate records and contributing to continuous improvement of service delivery.
Participating in a paid emergency duty rota (one week every 8-10 weeks).
Candidate Profile:
A relevant housing qualification or significant experience in housing management is desirable.
Ability to work in a fast-paced, changing environment and manage multiple priorities.
Strong interpersonal and relationship-building skills, with a focus on delivering high standards of customer service.
A valid driver’s license and access to a vehicle are essential for this role.
Excellent communication and IT skills, with knowledge of Microsoft Word and Excel.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk....Read more...
