Parking Appeals Officer
Must have good working knowledge on Parking Appeals
Key result areas/overview:
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
• To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
• To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
• To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
• To hold a Traffic and Parking Legislation knowledge and to consider appeals following 'representations' in line with legislation.
• Responsible for decision making on whether the appeal is to be accepted or rejected.
• Make suggestions for developing procedures to improve service delivery, customer focus and efficiency
• To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
• To process payments received directly at the council
• To process refunds
• To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
The candidate we need must be an excellent communicator with previous Parking Appeals experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems.
You will be required to work 37+ hours per week, Monday to Friday, usually between the hours of 8am and 5pm or 9am and 6pm however there maybe more flexibility for the right candidate.
This role of Parking Appeals officer will pay between £20.00 - £21.00 Ltd PH.
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level**
*Previous Parking industry experience is essential for all parking vacancies**
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The Role
Mobile Civil Enforcement Officer - Lambeth - 42.5 hours per week -£30690.91 per annum PLUS mobile allowance
£30,690.91 per annum PLUS up to £1824.90 mobile allowance* per annum
Do you enjoy working outdoors? helping people? and have great communication skills?
Do you have excellent customer service skills? and enjoy being on the go?
Are you over 18 and have a full manual UK driving licence?
Civil Enforcement Officers are the eyes and ears of the local area. Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines. You will be working alongside the Council at our Lambeth base, with permanent guaranteed hours as a Civil Enforcement Officer. So, could this role be for you?
What can you expect as a Civil Enforcement Officer?
Youll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- Yes, youll be issuing parking tickets but you wont have targets as this job is about creating a positive impact on the local neighbourhood.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will provide a high level of all-round customer service, providing the public with useful info and advice.
Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Parking Enforcement Officers themselves, so this could be a great place to start your career.
What will you bring?
- Excellent customer service skills
- Driving licence
- Good spoken and written English
- Full UK Manual, clean Driving License of CBT license
Full time working hours. 42.5 hours per week. 5 days out of seven. 8.5 hour shifts. Mon-Sun. As per rota.
We believe that working for APCOA is great. We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer:
- Up to 28 days holiday per annum (includes BH)
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- Employee Discount Scheme
IDEAL CANDIDATE WILL HAVE FULL UK DRIVING LICENCE AND BE WILLING TO DRIVE AND GO ON MOPED WHEN Required
*mobile allowance to be paid during hours driving
If you're the sort of person who enjoys being on the go, the role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch.
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£27,285 + Hybrid Working + Great BenefitsIn order to ensure a consistent, gold standard service is delivered to each of our client’s highly valued customers, a dynamic, highly organised Graduate Technical Officer with a relevant scientific degree and a passion for continued learning is required to join an industry leading provider of radiation protection services who, for 30 years, have worked proudly at the forefront of Medical Physics.IRS are the largest single provider of radiation protection and associated services to users of ionising and non-ionising radiations. Working closely with the NHS and private hospital sectors, their customer base also includes veterinary and dental practitioners, small individual and large group practices, as well as security, industrial and education sector organisations.
Based at our client’s Lichfield site and working collaboratively within the wider IRS team, the successful candidate will be required to conduct on-site service maintenance visits and operational checks across a wide-ranging suite of cutting-edge equipment at sites throughout the UK. All necessary training will be provided of course, giving you the skills required to succeed in this important customer facing role, allowing you to build on our client’s reputation as a world leading provider of radiation protection services.Key Responsibilities
To conduct, in accordance with the quality management system, pre- and post-survey administrative duties to prepare survey data for reporting.
To undertake safety testing, i.e., surveys of equipment and the environment where ionising and non-ionising radiation equipment or radioactive materials are used. This will primarily consist of medical and dental equipment used in healthcare, though may involve equipment used in other industries.
Provide technical support to the RPA function, under supervision, when appropriate.
Provide support to the Quality Assurance team, utilising bespoke software tools.
Provide customer training as appropriate.
Conduct checks and maintenance on all equipment including, vehicles, and radiation testing equipment.
Oversee the co-ordination of technical equipment calibration with the approved calibration service.
Communicate any faults or deficiencies to the Divisional Scientific Officer
Skills & Experience
A science related degree qualification is essential.
A full driving license is essential because of the travel involved. Company vehicles are provided for travel.
Proficiency in Microsoft Office applications including Word and Excel.
Able to demonstrate team leadership.
Experience of data analysis.
Good interpersonal skills
Good problem-solving skills.
Due to the nature of the role, the post holder should be willing and able to work on-site at locations across the UK. As a result, it is anticipated that approximately 15-20 overnight stays per year will be required in order to succeed in this role. This is a fantastic opportunity for an ambitious Graduate Technical Officer looking to begin their career with a growing, highly renowned organisation in an exciting role offering an array of training and professional development opportunities designed to develop your career quickly as possible.In return for your support, an attractive salary and benefits package is on offer, including hybrid remote working options, use of a company vehicle, pension scheme, 25 days annual leave + bank holidays, employee assistance programme, sick pay and on-site parking. Apply now!MaxAd Recruitment are working in Partnership with IRS to source candidates.....Read more...
As a Housing Regulation Officer Apprentice, you will support landlords and tenants, ensuring their homes meet safety and health standards.
Key responsibilities:
Handle customer queries related to privately rented dwelling, including Houses in Multiple Occupation (HMO)
Support in conducting inspections and risk assessments for properties in the private rented sector
Support landlords and tenants to ensure compliance with legal obligations and maintain tenant welfare
Investigate complaints and carry out inspections
Provide advice and guidance to ensure regulatory compliance.
Support in taking enforcement action when required, including preparing for tribunal or court cases
Training:Regulatory Compliance Officer Level 4 (Higher national certificate) Apprenticeship Standard:
The Credit Services Association (CSA) blended - learning delivery
Flexible combination of online group workshops, e-learning, structured workplace learning, tutorials, and mini projects
Training Outcome:
To move into a permanment postion with the Private Sector Housing Service
Employer Description:Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.
Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: Careers Portal - Find jobs with Portsmouth City CouncilWorking Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Non judgemental....Read more...
About The RoleThe Housing Management Officer will provide general administrative support to the Management team to include financial transactions, invoicing, stock control and ordering supplies, working with all relevant teams to ensure the delivery of a customer focused service to Salvation Army Homes customers. What you will be doing:
Supporting the team in ensuring all new clients/customers to the service complete and sign all relevant paperwork in relation to their occupancy and monitor the progress of all housing benefit claims, whilst ensuring all clients are supported to pay their fees via an Allpay card or Standing Order.Proactively monitoring and reporting any arrears weekly, keeping the team informed of any issues or concerns. Achieving arrears levels within target through effective management of rent and service chargeDelivering an effective and generic housing management service to tenants in an allocated geographical patch as well as residents at The Limes. Ensuring the service is in line with good practice, policies and procedures.Liaising with our Asset Management and Customer Services colleagues to ensure all repairs are completed in a timely fashion and to work with any Maintenance Contractors on site to ensure repairs are completed to a high standardEffectively managing the termination of tenancies and ensure prompt allocation to a suitable new applicant. Administering the Allocations Policy, ensuring properties are let, minimising rent loss, and void turnaround times, within agreed targets and liaising with Local Authorities and other referral agencies.Implementing the appropriate action in cases of any breaches of tenancy agreement including anti-social behaviour, neighbour nuisance, racial harassment, any other form of harassment, and domestic violence in liaison with statutory and non-statutory bodies.About The CandidateWhat we're looking for in our Housing Management Officer:
Demonstrable experience in a similar role or administration; being able to produce accurate and timely reports and management informationKnowledge of Health & Safety legislationKnowledge of the social housing sector would be advantageousDemonstrable empathy with the client groupConfident and capable communicator with the ability to inspire, engage and challengeAbility to communicate and work with other agencies effectively Excellent Numeracy/Mathematical skillsBenefits of working as a Housing Management Officer:In return for helping to transform lives, we’ll give you access to some great benefits. These include:
26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
Parking Enforcement Officer - Permanent - Full-time - £12.35 per hour
Do you enjoy working outside and would like to have a positive impact on your local area?
Would you like to work for a large and diverse company, but in a small and friendly team?
Do you have a full clean UK driving licence?
Does this sound like you?
We are recruiting for Parking Enforcement Officers in Skegness. This is an incredibly important role for the community, keeping the roads safe, accessible and moving.
Responsibilities.
- You will be responsible for ensuring that all drivers follow parking policies on public streets and in car parks.
- You will ensure emergency vehicle access is not blocked, and the road is safe for all members of the public!
Parking Enforcement Officers patrol public streets and local council car parks to ensure that car parking regulations are being followed. You would issue Penalty Charge Notices, report defective signs and road markings, identify and report abandoned vehicles, and advise motorists where required.
What will you bring?:
- Excellent customer service and communication skills with an appropriate level of English.
- A desire to work outdoors as you could be walking quite long distances in all weathers on patrol.
- A full UK clean drivers licence is required.
What is on offer to you?:
- One week full training (£300 bonus on completion of a adequate 3-month probation)
- Full Uniform
- One late shift per week will be 11.30 21.30 the other 4 shifts will be daytime hours notified in advance.
- £12.35 hourly rate
So, could you be our next Parking Enforcement Officer? If this sounds like an opening for you then apply now
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the company. We offer an inspiring work atmosphere where successes are shared through an employee of the month scheme and regular social gatherings.....Read more...
Shampoo/conditioning hair
Customer Service, including making clients' drinks/booking appointments
Keeping the salon clean and tidy
Training to cut, style and finish, colour and perm hair
Work to develop knowledge, skills and professional behaviours in line with the apprenticeship standard
Training:Day release is mandatory (every Monday at Redditch or Worcester Campus) along with support from a Learning Skills Development Officer (LSDO) and additional work based learning. Training Outcome:On successful completion of the apprenticeship, there may be the opportunity for the apprentice to become a full-time stylist within the salon.Employer Description:Abstract Hair Studio in Stourport-on-Severn is run by Kristan De Torre and have experience in successfully training and developing Level 2 Hair Apprentices alongside HoW College.Working Hours :Between salon opening times of Tuesday - Friday 09:00 - 18:00 and Saturday 08:30 - 16:00Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
An office-based role with site visits on construction sites and site surveys of existing buildings. Working as part of internal and wider project design team. Designing building services for refurbishment & new builds including heating, lighting, ventilations systems etc. producing technical drawings using Autocad and Revit.Assisting Co-ordination with other disciplines and specialistsAssisting preparation of building service designs, calculations, specifications and reports Assisting engineers in managing projects
Base working knowledge of AutoCAD and Microsoft software
Good working ethic
Attention to detail
Training:This course will enable you to meet the demands of employers in the construction and the built environment sector and adapt to a constantly changing world; with specific emphases on the design, manufacture, and installation of housing, using off-site, factory-built and new digital technologies such as BIM and construction management programmes
The course is delivered part-time, enabling you to fit learning around your work and other commitments.
You will study at NTU Mansfield University Hub, with access to fantastic buildings, and all of the tools and technology you need for studying on this course.
Level 4 Construction Design and Build technician qualification upon successful completion of the apprenticeship.Training Outcome:The course's focus on specialist technical skills and knowledge, typical jobs related to this course may include:
Housing Design Technician
Housing Project Manager
Off-site Construction Manager
BIM Technician
Digital Design Technician
Architectural Technologist
Planning Officer
Building Control Officer
Employer Description:Built Environment Consulting are a team of Mechanical and Electrical Building Services Consulting Engineers providing building services design for heating, ventilation, lighting, small power, fire alarms, security. The BEC office is located in the Lace Market Nottingham with close public transport linksWorking Hours :Monday to Friday, 9.00am to 5.00pm.
Lunch -30 minutes.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Interest in sustainability....Read more...
Coach Core’s vision is to drive social mobility through apprenticeships and sport, so that every young person can reach their true potential and inspire those around them. Since our launch in 2012, we have worked with over 150 of the biggest sports providers, youth clubs and charities in the country, supporting over 500 young people.
The Community Sport and Health Officer role is the perfect opportunity to understand the role of sport and physical activity in the community, and as a coach with Live! You will be helping to run fully accessible and inclusive learning, personnel development and social activities for children, young people and adults with disabilities.
You will be leading sports, fitness, health and wellbeing activities across all groups and clubs, including; ‘Active Live!’ commissioned Adult day service, ‘All Stars’ after school and holiday clubs for young people and supporting ‘Our Best Chance’ Cancer awareness & prevention programme and Live! Inclusive adapted cycle project ‘Give it a Spin’ with support and guidance from the project managers in each area and disability support workers who will enable the members to fully engage.
Making the best use of the municipal park in which we are based, you will have access to a cycle path, skate park, football pitches, MUGA outside and an activity hall / dance studio, training room with interactive SMARTBoard and sensory room / quiet space for delivery. The average day runs between 9.30am and 3.30pm on the Day Service and 3.30pm and 5.30pm for the afterschool club.
What your apprenticeship includes:
A mixture of face-to-face and online catch-ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off-the-job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
The chance to get Functional Skills in English and maths (if you don’t already have GCSE or equivalents)
Working towards a level 3 Community Sport and Health Officer apprenticeship over the course of 12-18 months
We particularly welcome applicants from underrepresented communities.Training Outcome:If successful, this could lead to a full-time, permanent role after completion of qualification.Employer Description:Live! Cheshire is a small charity based in Chester, UK providing recreational, social and development activities for people of all ages and abilities to enjoy.Working Hours :30 hours a week - 25hrs delivery and 5hrs non-contact time for portfolio work, exact days and shifts TBC.Skills: Communication skills,Customer care skills,Team working,Patience....Read more...
The job will be working in the service team so customer service and/or administration skills will be required as the below is a brief summary of the role:
Handle incoming service queries via phone & email
Respond to customer inquiries and provide support via Phone & email
Accurately document customer interactions, issues, and resolutions within our CRM system
Preparing, costing and sending documentation to clients and engineers
Preparing permits and site induction information for submission to clients
Collaborate with internal departments to ensure smooth service delivery
Resolve customer complaints and queries with efficiency and professionalism
Organising accommodation for engineers
Co-ordinating courier collections & site access equipment
Raising departmental invoices
Process customer orders
Any other reasonable task as required by the Customer Support Manager
Training:
Business Administrator Level 3
All training will be in within the workplace
Our TDR training officer will attend monthly visits
End point assessment
Training Outcome:Upon successful completion a full-time position may be offered.Employer Description:The original manufacturers of Speedor, our world leading industrial doors are engineered for endurance. At Hart Doors, we pride ourselves on the performance and reliability of our industrial doors and the reassurance that gives you. Our doors are trusted the world over and manufactured to suit your exact requirements, so they will fit seamlessly into any application year after year.
Durability and longevity are at the forefront of our designs. Our industrial doors are engineered to provide you with more than 20 years of stress-free service.Working Hours :Monday - Friday 8.30am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Notice Processing Officer
In order to be considered for this opportunity you must meet the following criteria:
* extensive knowledge of Parking legislation and TMA 2004
* ability to manage 30-35 letters per day
**City & Guilds in Notice Processing Essential**
General Overview:
* To provide a responsive service to users of Parking services
* Dealing with correspondence, appeals, permits, telephone calls, income, refunds, complaints, court and bailiffs.
* To represent the organisational where necessary at adjudication, attend seminars and other working groups and functions.
Dimensions of Job:
1. To work within a team of officers providing the customer interface in Parking Services including correspondence, appeals, permits, telephone calls, income, invoicing, refunds, complaints, court, bailiffs and data entry.
2. To represent the organisation at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate.
3. To keep the Team Leader informed on cases, appeals win rates, problems with the computerised systems, process or procedures.
4. Make suggestions for developing procedures to improve service delivery, customer focus and efficiency.
5. To assist the Team Leader with reconciling payments received from various internal and external sources, trace errors and resolve.
6. To liaise with SMPP on financial issues and use the council’s ledger.
7. To process payments received.
8. To process refunds.
9. To provide the highest level of customer care as the first point of contact for teams dealing with all aspects of parking including complex and contentious cases.
This job role will be paying £23.86 umbrella
**Please note, you must have previous experience in a similar role in order to apply**
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Dealing with relevant Environmental Health complaints and requests for service from residents, visitors and other businesses and investigating them in line with local practice, good practice guidance, statutory guidance, and relevant legislation.
Liaising with internal departments and external agencies where case referrals are necessary.
Working with businesses and others to provide information, guidance and advice to help them comply with relevant legislation and achieve compliance.
Inspecting, auditing, and monitoring compliance in relation to the varying Acts and Regulations which apply to the defined area of Environmental Health, including assessing the risks/hazards to public health, safety, or of nuisance presented by non-compliance.
To make written recommendations/reports and provide the supporting intelligence and evidence for Officers in relation to suspected non-compliances and offences
Collecting and analysing data to build a picture of compliance, to allow the targeting of resources and enforcement.
To plan, organise and prioritise own workload, completing weekly schedules and co-ordinating tasks with team members.
Managing relationships with businesses and other stakeholders, and providing good customer service
To assist in developing policies, procedures and good practice guidance.
To maintain the case management system and run accurate reports, using and understanding the Arcus Salesforce system.
To update web pages and liaise with the communications team as necessary
To attend meetings as and when requested in line with the relevant Environmental Health team.
To support the work of colleagues within the wider service, including undertaking administrative tasks, visits, etc.
Training Outcome:This is a temporary role in the council, so after completing our apprenticeship in Regulatory Compliance within Environmental Health, career progression can follow several paths depending on the individual's interests, qualifications, and experience. Here's a breakdown of typical routes and opportunities:
Regulatory Compliance Officer (Level 4) roles: This is often the first formal role after completing the apprenticeship. This is around ensuring businesses and individuals comply with relevant laws and regulations in areas like food safety, housing standards, licencing, or environmental protection.
Environmental Health Technician roles or Officer – these roles support Environmental Health Practitioners (EHPs) in inspections and enforcement.
Here is a list of sectors you can work in:
Local government (councils and regulatory bodies)
Public health agencies
Environmental consultancies
Housing associations
Private sector compliance teams
Further Education & Qualifications
Environmental Health Practitioner (Integrated Degree Apprenticeship) is a work-based learning programme that leads to full EHP status.
NEBOSH / IOSH Certifications - Widely recognised in health and safety careers.
Specialist Courses -In areas like food safety auditing, housing law, or environmental protection.Employer Description:Ashford Borough Council is a local authority which provides services to residents in Ashford, Tenterden and a large network of surrounding villages.
Our services include keeping the streets clean and collecting rubbish, renting out social housing (council houses and flats), providing leisure facilities and play areas and processing council tax and housing benefits.
We deal with local planning applications for everything from a conservatory to major developments, and if you are buying a home in the borough we can provide you with a comprehensive land search service.
We issue licenses for taxis and licensed premises, look after parks and open spaces, and parking around the borough.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Logical,Team working,Initiative,Non judgemental,Telephone skills,Interpersonal skills,UK driving license....Read more...
Assist to provide a front-line service to customers across Middlesbrough and Stockton-on-Tees local authority areas accessing the digital lettings platform to ensure that housing need is met
Accompany Lettings and Nominations officer where relevant and appropriate to undertake home visits and provide advice/support surgeries in appropriate venues across the boroughs of Middlesbrough and Stockton-on-Tees
Assist to ensure lettings and nominations are dealt with in accordance with legislation and agreed policies and agreements
Training:Business Administrator Level 3.Training Outcome:There is the potential for you to secure long-term employment with the Council upon completion of your qualification, and the ability to also apply for internal vacancies restricted to employees throughout your apprenticeship.Employer Description:Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work. We truly value our Apprentices and recognise that they enable us to identify new talent and build new skills in our workforce.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Key Responsibilities:
Provide general administrative support to various departments
Answer and direct phone calls and emails professionally
Maintain accurate records and filing systems (digital and paper-based)
Schedule meetings, take minutes, and distribute agendas
Assist with data entry, document preparation, and database management
Support the processing of invoices, orders, and other financial records
Greet visitors and handle basic reception duties
Contribute to project work and office improvement initiatives
Maintain confidentiality and comply with data protection regulations
Training:
Practical experience in a business environment
Mentoring and support from TDR training officer once a month
Development of essential office and communication skills
A Level 3 Business Administrator Apprenticeship Qualification (or equivalent)
Potential progression into a permanent administrative or business role
Training Outcome:Potential progression into a permanent administrative or business roleEmployer Description:Established in 2013, Trinity Precision Engineering is a quality-first, high-end machining specialist
Operating from our facility in the North East of England, we are ideally placed to serve our customers based across the UK. We have extensive experience of delivering world-class precision engineering solutions on time and to specification to companies at the forefront of their industry, including motorsport, aerospace and defence.
We believe quality and customer service has been key to our success and we pride ourselves on developing long-lasting successful relationships with clients. Our knowledgeable and skilled team deliver an unparalleled service and can support you at each stage of the process, from initial concept and prototype to manufacture and delivery.Working Hours :Monday - Friday between 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Assessment of loan applications to the Credit Union in line with policy and delegated authority limits
To provide support and guidance to members on behalf of the Bradford District Credit Union
To develop good working relationships with colleagues to support the delivery of Credit Union services and showing at all times professionalism and respect
To promote fairness and inclusion across all Credit Union service provision and employment through personal example and open commitment
To carry out any other duties as may be required, which are reasonable in terms of the nature and level of the post
Evaluate, process and assess loan applications, making decisions with delegated lending authority
To provide credit control with information following requests to support with decision making, including information that may relate to a complaint/Ombudsman request/decision
Maintain key Credit Union systems including the IT system, banking system and other manual filing systems
To support the Senior Lending & Member Services Officer and Lending & Member Services Lead with any internal or external audit requirements and ensuring a robust control framework is being adhered to at all times
To take phone calls and answer emails to support the loans team
To assist the Senior Lending & Member Services Officer and Lending & Member Services Lead in a system transformation through reviewing policies and procedures and system testing
Promote continuous improvement by:
Maintaining knowledge of relevant guidance
Ensure quality and consistency of financial information
Promoting governance and risk management awareness and the maximising of resources to improve value for money
To support Member Services when necessary to ensure effective delivery of the front end service
To carry out any other office duties that may be required by management
Training:Business Administrator Level 3 Apprenticeship Standard:
You must attend college one day per month
All work uploaded online to Aptem
Training Outcome:
Role Advancement: If the opportunity is to arise, the potential to move into a more senior role
Skill Enhancement: Development of professional skills in financial services and customer relations
Educational Opportunities: Access to training programmes and potentially further education in finance or related fields
Diverse Career Paths: Exposure to various departments, leading to a broad range of career paths within BDCU
Leadership Potential: Long-term potential to grow into supervisory or management positions
Industry Network: Building connections within the financial services sector for future opportunities
Personal and Professional Growth: Gaining valuable experience and knowledge for personal financial understanding and career development
Employer Description:Bradford District Credit Union (BDCU) is a progressive non-profit ethical community bank owned by its members. With 10,000 members, we take pride in our 30 years of dedicated service. As a rapidly growing organisation, we serve as a community development hub by leading on innovate projects and events, collaborating with various partners to offer community and commercial projects aimed at fostering a savings culture.
At BDCU, we provide a "Faith Friendly" alternative to high street banks, predatory lenders, and costly money lenders. Our primary focus is to encourage savings through a range of accounts, including savings accounts and junior savings accounts. Additionally, we offer loans to our members and individuals in need of financial support. We extend our services to companies as well, providing savings and loan options to their staff, promoting safe and responsible financial practices.Working Hours :Monday - Thursday, 8.30am - 4.30pm and Friday, 8.30am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Financial Awareness,Time Management....Read more...
To provide the day-to-day administration and support to the Service Desk.
The post holder will:
Provide administrative support to the Service Dept
Administer approximately 3000 calls per month to include creation, allocation, checking, invoicing and completion
Administration of CRM and CASH
Establish all new business contracts and associated administration
Provide guidance, support and training on the Company’s bespoke software systems whilst maintaining and updating records to ensure the information is accurate and up-to-date
Completion of Service Desk emails
The post holder is responsible for:
The creation and administration of routine maintenance calls to clients
The effective distribution of work to the routine service engineers on a daily basis
Monitoring and checking of service reports for quotations and chargeable parts etc. on a daily basis
Sending routine service dockets to meet customer requirements
Pursuing customer contract renewal orders
Creating routine service invoices
Invoicing chargeable calls
Updating and administration of CRM
Liaising with engineers/customers on a daily basis
JOB DESCRIPTION:
Responding to Service Desk and own emails in a timely manner
The organisation and monitoring of the ‘on call’ system
Producing and maintaining engineering documents
Setting up all new routine business with associated charges and schedules
The planning and coordination of service visits
Departmental diary management
Arranging repair/follow-up calls within 2 working days
Managing customer enquiries including invoicing queries
Call handling/answering telephones
Providing the administrative function and support for the CASH system
Importing and exporting data using Query Builder within CASH
Training:All training will take place in the workplace. Your TDR Training Officer will attend your company and assess you on the job.
Upon succesful completion you will gain a Level 3 Business administrator apprenticeship standard.Training Outcome:Full-time position upon completion of the apprenticeship.Employer Description:Established in 1989 we have steadily grown into a leading fire and security provider across the North of England. With our head office in Newcastle and a Yorkshire branch in Leeds, we employ 70 dedicated staff to ensure our customers’ requirements are satisfiedWorking Hours :Monday to Friday 8.30am to 5.00pm (1-hour lunch unpaid)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working....Read more...
Position: Head of Department Residential Property
Location: Liverpool
Salary: DOE
Hybrid working available
Overview:
Our client, a highly regarded and forward-thinking legal services provider, is seeking an experienced and inspiring legal leader to join their Residential Property division. This is a fantastic opportunity for a dynamic legal professional to play a key leadership role in a fast-evolving, client-centric business. Youll be at the forefront of driving service excellence, team development, and operational performance.
The Role:
As Head of Legal Services, you will be responsible for delivering exceptional legal services tailored to client needs, ensuring full compliance with both internal policies and external regulatory requirements. Representing the firm as a true ambassador, you will promote its services with professionalism and integrity.
Key Responsibilities:
- Provide inspirational leadership across the department, fostering a culture of empowerment, accountability, and high performance.
- Develop and maintain open, effective communication channels within and across teams, building a cohesive, collaborative working environment.
- Lead your team through ongoing change as the property market and business processes evolve, ensuring clarity, engagement, and alignment with company goals.
- Champion a strong client-first culture, balancing legal excellence with a focus on the customer experience.
- Drive continuous improvement by turning complaints into opportunities for learning and service enhancement, working closely with the Compliance Officer for Legal Practice (COLP).
- Leverage internal technical expertise and reporting tools to support operational decision-making and ensure the team is resourced effectively and efficiently.
- Collaborate with the Finance team to maintain accurate 12-month forecasts and align staffing levels with business needs.
- Build strong internal and external relationships to enhance service delivery and grow the client base.
Candidate Profile:
- Qualified Solicitor, CILEX, or Licensed Conveyancer
- Minimum of 4 years PQE
- Proven leadership and management experience within a legal environment
- Strong people management, communication, and interpersonal skills
- Commercially aware with a strategic mindset and ability to network effectively
- Committed to delivering excellent client service and driving team development
Whats on Offer:
- 25 days holiday plus bank holidays
- Employee referral bonus scheme
- Health cash plan fully covered
- Company pension scheme
- Death in service benefit
- Employee Assistance Programme
- Hybrid/flexible working options with full home office setup provided
- Unlimited access to professional development via the in-house training academy
If this role sounds of interest call Rebecca on 0151 2301 208 or send across your up to date CV to r.davies@clayton-legal.co.uk....Read more...
Your role will be to ensure the smooth operation of payroll and that all contractors are compliant with company, client, and legal requirements. You will be responsible for keeping all systems and data up to date, while providing friendly, accessible, and high-quality customer service that reflects the company’s values.
Duties will include:Contractor Timesheets & Payroll• Submit and verify timesheets meet deadlines and accuracy standards• Chase missing or unapproved timesheets• Resolve timesheet and payroll queries• Clear payroll with Line Manager, flagging any issuesCompliance & Documentation• Verify right to work and collect references per client requirements• Process DBS checks and ensure all compliance documents are complete and signed• Maintain accurate contractor files, regularly chasing missing information• Keep CRM and databases up to date in line with GDPRCommunication & Admin Support• Handle general phone, email, and payroll enquiries• Log and escalate correspondence, compliments, and complaints appropriately• Provide ad-hoc support to meet team targets• Keep Line Manager informed of compliance progressTraining:Teaching and learning the skills, knowledge and behaviours within Business AdministrationTraining Outcome:Upon successful completion of the apprenticeship, there may be an opportunity to progress into a permanent role such as a Compliance Officer or Payroll Administrator. The role offers long-term development in administration, compliance, and data management, with potential to gain further qualifications and take on increased responsibilities.Employer Description:Tempting Recruitment first opened our doors in 2018 and since then we have gone about rapidly growing our business and market space. We have offices based in Croydon, London and Dartford, Kent, but our reach stretches throughout the whole of the United Kingdom. We are a vastly experienced and friendly team who strive to be successful at what we do.Working Hours :Mon - Fri 8:30 a.m. - 5:30 p.m.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,Initiative,IT skills,Logical,Non judgemental,Organisation skills,Patience,Problem solving skills,Sales Skills,Team working....Read more...
Assist with the delivery of ICT Infrastructure whilst working as part of a team and under the supervision of a Senior IT Officer - Infrastructure.
Support the ICT service to deliver efficient operation and control of the IT and/or Telecommunications infrastructure (comprising physical or virtual hardware, software, network services and data storage) either on-premises or to end-users provisioned as cloudservices that is required to deliver and support the information systems needs of an organisation.
Assist in installing and configuring computer systems, diagnosing hardware and/or software faults, solving technical and applications problems, either remotely or in person. Some examples of these issues are slow performance, connection problems, and an inability to access data. Support the team in the support and maintenance of systems, including software maintenance, incident management, testing, and implementation.
Participate in the rollout of new technologies and upgrades.
Maintain accurate documentation of systems, procedures, and configurations.
Provide first-line support to internal users, escalating issues when necessary.
Learn and apply best practices in cybersecurity, data protection, and IT service management.
Assist with administrative support relating to the work of the service and help in the delivery of an effective and responsive ICT service.
Supporting a high standard of customer care, dealing with customers in person, by email and on the telephone, developing strong working relationships with system users allowing solutions to be developed in close collaboration.
Training:
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician qualification
Workplace Learning
Provided with a 1:1 Tutor
Block Delivery - Virtual workshops
Training Outcome:
At the end of the apprenticeship programme, it is anticipated that you will be employment ready, and will be given the opportunity to apply for any available permanent employment opportunities within the IT Service and across the Council
Employer Description:Calderdale Metropolitan Borough Council is the local authority of the Metropolitan Borough of Calderdale in West Yorkshire, England. Calderdale is set in the beautiful South Pennines in West Yorkshire, a vibrant Metropolitan Borough, and an active part of Leeds City Region.
With a career move to Calderdale Council, you will find a meaningful way to contribute. You will also make a real difference to others. With over 600 services, we offer a wide variety of roles. So, you can use your skills and experience to help others and make Calderdale a better place for everyone.Working Hours :Monday - Friday, 9.00am - 5.00pm. Flexible working hours, including homework (subject to the needs of the role). The role may on occasion require working outside the flexible working hours to support service delivery.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Patience....Read more...
Collate, manage and analyse relevant datasets to inform both operational and strategic decision-making
Use a variety of analytical techniques in a creative way to draw inferences and make recommendations to support the business
Identify information/intelligence gaps that impact on our ability to understand an issue
Proactively identify and evaluate new sources of information that will add value to analytical products
Present analytical findings in verbal, written and visual formats to both internal and external audiences
Build and maintain relationships with internal service areas and external agencies to facilitate the exchange of information
Maintain an awareness of developments within business intelligence and apply that learning to enhance analytical products
Proactively identify the range of existing interventions and circumstances affecting the lives of individual families
Support the on-going development and maintenance of relevant core information systems
Represent the Business Intelligence Service in meetings
Deputise for Business Intelligence colleagues when necessary
Ensure integrity, fairness and a consideration of the needs of others is incorporated into daily duties and relationships with colleagues
Work closely with colleagues in the Business Intelligence Service and other relevant business areas
Work collaboratively with colleagues across Enabling Services and the wider organisation in your role ensuring the council effectively uses robust evidence as the basis for its decision making
Contribute positively to the development of a customer-focused culture, and promote the Council's vision, outcomes, and core priorities
Any other duties allocated by the Business Intelligence Analyst or Business Intelligence Service Manager which are within the scope of the grade
Carry out duties in accordance with the Council’s Information Security Standards and Human Resource Policies; compliance with the Data Protection Act, Freedom of Information Act and any other relevant legislation that directly affects service delivery
Training:
This apprenticeship will provide you with the Level 4 Data Analyst Apprenticeship qualification and an additional qualification, the DA-100 Analyst Data with Microsoft Power BI module, delivered by QA Ltd
Training will be delivered by QA in line with modules that include online workshops and regular check ins from an assessor. Functional skills level 2 also included if required
More information about this apprenticeship can be found here:
https://www.qa.com/apprenticeships/data/data-analyst-level-4/Training Outcome:
It is Warwickshire County Council policy to seek that all our apprentices are retained in a further position, subject to performance and completion of the apprenticeship, and an available vacancy
Progression from this apprenticeship is most like to become a Business Intelligence Officer; however there may be opportunity to progress into other data related positions within the organisation too, subject to availability
Employer Description:Warwickshire County Council is the local government authority for the county of Warwickshire, providing public services such as Social Care, Education, County Highways, Rural Services, Public Health, Fire and Rescue, plus much more. Since 2012 the Council has delivered a top class apprenticeship scheme, recruiting more than 380 apprentices, most of whom have been retained in further roles at the Council.Working Hours :Monday to Friday, generally 9.00am - 5.00pm, but in line with our flexible working policy.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Your duties will include:
Assist as required with a wide range of engineering duties including in the preparation of engineering drawings, specifications, and reports
Operate computerised systems and software for the preparation of reports, designs and for asset/fault management purposes
Maintain and update asset management databases
Contribute to site surveys, measurements, and setting out tasks
Assist with the investigation of complaints relating to Street Lighting, Traffic Signals &; UTC
Liaise as required with contractors, suppliers, and other appropriate agencies both internal and external
Support the design and specification of street lighting schemes, preparing technical drawings, layouts, and lighting calculations
Learn to use industry standard Lighting Reality design software
Use CAD and other engineering software to produce technical drawings
Assist in the delivery of traffic signal refurbishment and installation projects
Support the design and commissioning of traffic signal systems
Attend site visits, contractor meetings, and on-site commissioning activities
Learn to use Urban Traffic Control (UTC) and other intelligent transport systems such as In View, UTC-UX and Stratos (Traffic signal design, phasing, and operation and gain knowledge SCOOT, MOVA, or other adaptive control systems
Gain understanding of traffic modelling and signal design software
Training:
Qualification - Level 4 Civil Engineering Senior Technician Apprenticeship
The training will require 1 day a week attendance at college
Training Outcome:
Apprentice will receive on programme support from an Apprenticeship Officer and Careers, Information, Advice and Guidance support during the last 2-months of their Apprenticeship contract
Job seeking support is also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme.Working Hours :Monday - Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Purpose
To provide customer-focused, efficient and effective administrative support to the Strategic Transport and Highways team, including project support where required.
To manage the Strategic Transport and Highways team mailboxes and casework systems, ensuring timely and accurate responses to internal and external enquiries, complaints, and Freedom of Information (FOI) requests.
To deliver a wide range of both routine and more complex administrative tasks in order to support the effective and efficient delivery of services within the Strategic Transport and Highways team.
To support the accuracy, maintenance, and development of data and information systems in response to changing needs and to ensure effective implementation and review.
To provide on-going support and guidance to the colleagues/Admin Officers
Responsibilities
Support, guide and mentor the Admin Assistants on all aspects of the work, including providing input into the PES process as required.
Receive, sort, distribute and respond to incoming and outgoing post (including via electronic systems) for the team.
File records in an accurate and timely fashion and maintain electronic or paper filing systems.
Photocopy, scan and index documents to ensure information can be distributed to intended recipients.
Collate, print and distribute documents or materials as required by the team.
Take accurate minutes or notes at meetings, panels or other events (including more complex or sensitive situations), ensuring confidentiality is maintained at all times.
Support the maintenance of records and monitoring for service budgets and contract registers.
Manage and respond to all internal and external queries, complaints, and information requests, including more complex casework.
Raise Purchase Orders (PO’s) and process invoices and be responsible for authenticating invoices and payments in accordance with the Council’s financial procedures and regulations.
Undertake general office management tasks, including supporting Business Continuity and Health & Safety processes, completing Display Screen Equipment (DSE) or other risk assessments and maintaining corporate registers or contract lists.
Research and collate information and respond to complaints and Freedom of Information (FOI) requests, in support of Team and Service Managers, liaising with staff and managers to ensure that deadlines are met.
Coordinate recruitment activity for temporary and permanent staff (in conjunction with individual services and HR)
Coordinate induction and training sessions for new staff within the department.
Work flexibly across the Strategic Transport and Highways service to provide cover for other officers as required.
Order and issue stationery, supplies and other equipment (including service-specific items) when requested, following standard approval processes and ensuring the safe and secure storage of items.
Receive deliveries and check goods received against purchase order forms.
Manage both routine and more complex enquiries from customers via telephone, face-to-face, web or email in a sensitive, courteous and professional manner
Provide basic information on individual services, processes or legislation/procedures and signpost to other sources of information (including relevant officer or service).
Extract information from systems or databases and provide reports to managers as part of service, departmental, organisational or national reporting requirements.
Undertake both basic and more complex information searches when required (using the internet, intranet or other sources).
Provide project management support as requested.
Requirement
Must have Enhanced DBS.
Excellent ICT skills including spreadsheets, databases and word processing.
Good demonstrable experience of providing a high-quality and comprehensive administrative service, delivering core business processes to agreed performance standards.
Good demonstrable experience of dealing with the public face to face, by telephone and via web enquiries.
Experience of mentoring, guiding and training other staff on a daily basis.
Confident user of core business ICT systems.
Highly developed customer care skills, including an ability to deal sensitively with a wide range of customers and maintain good relationships with internal or external partners (within the public, private and voluntary sectors).
If interested, please subit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
Purpose
To provide customer-focused, efficient and effective administrative support to the Strategic Transport and Highways team, including project support where required.
To manage the Strategic Transport and Highways team mailboxes and casework systems, ensuring timely and accurate responses to internal and external enquiries, complaints, and Freedom of Information (FOI) requests.
To deliver a wide range of both routine and more complex administrative tasks in order to support the effective and efficient delivery of services within the Strategic Transport and Highways team.
To support the accuracy, maintenance, and development of data and information systems in response to changing needs and to ensure effective implementation and review.
To provide on-going support and guidance to the colleagues/Admin Officers
Responsibilities
Support, guide and mentor the Admin Assistants on all aspects of the work, including providing input into the PES process as required.
Receive, sort, distribute and respond to incoming and outgoing post (including via electronic systems) for the team.
File records in an accurate and timely fashion and maintain electronic or paper filing systems.
Photocopy, scan and index documents to ensure information can be distributed to intended recipients.
Collate, print and distribute documents or materials as required by the team.
Take accurate minutes or notes at meetings, panels or other events (including more complex or sensitive situations), ensuring confidentiality is maintained at all times.
Support the maintenance of records and monitoring for service budgets and contract registers.
Manage and respond to all internal and external queries, complaints, and information requests, including more complex casework.
Raise Purchase Orders (PO’s) and process invoices and be responsible for authenticating invoices and payments in accordance with the Council’s financial procedures and regulations.
Undertake general office management tasks, including supporting Business Continuity and Health & Safety processes, completing Display Screen Equipment (DSE) or other risk assessments and maintaining corporate registers or contract lists.
Research and collate information and respond to complaints and Freedom of Information (FOI) requests, in support of Team and Service Managers, liaising with staff and managers to ensure that deadlines are met.
Coordinate recruitment activity for temporary and permanent staff (in conjunction with individual services and HR)
Coordinate induction and training sessions for new staff within the department.
Work flexibly across the Strategic Transport and Highways service to provide cover for other officers as required.
Order and issue stationery, supplies and other equipment (including service-specific items) when requested, following standard approval processes and ensuring the safe and secure storage of items.
Receive deliveries and check goods received against purchase order forms.
Manage both routine and more complex enquiries from customers via telephone, face-to-face, web or email in a sensitive, courteous and professional manner
Provide basic information on individual services, processes or legislation/procedures and signpost to other sources of information (including relevant officer or service).
Extract information from systems or databases and provide reports to managers as part of service, departmental, organisational or national reporting requirements.
Undertake both basic and more complex information searches when required (using the internet, intranet or other sources).
Provide project management support as requested.
Requirement
Must have Enhanced DBS.
Excellent ICT skills including spreadsheets, databases and word processing.
Good demonstrable experience of providing a high-quality and comprehensive administrative service, delivering core business processes to agreed performance standards.
Good demonstrable experience of dealing with the public face to face, by telephone and via web enquiries.
Experience of mentoring, guiding and training other staff on a daily basis.
Confident user of core business ICT systems.
Highly developed customer care skills, including an ability to deal sensitively with a wide range of customers and maintain good relationships with internal or external partners (within the public, private and voluntary sectors).
If interested, please subit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
Job Title: Business Unit Director – Mechanical, Fire & Smoke Department: Operations – Mechanical, Fire and Smoke Location: Offices in Sevenoaks, Kent Reporting to: Chief Operating Officer (COO) Salary: £80,000 - £100,000 per annum (depending on experience) Role Summary: CBW are partnering with a leading specialist in mechanical, fire, and smoke services to recruit a Business Unit Director to oversee the Mechanical, Fire and Smoke division. This is a pivotal leadership position with full accountability for operational and financial performance, team development, and service delivery. The successful candidate will be responsible for driving growth, improving efficiencies, and maintaining high standards of health & safety, compliance, and customer service in line with the company’s core values: Customer Centricity, Operational Excellence, Safety First, Ownership, and Results Driven. Key Responsibilities: Strategic Leadership:Define and deliver strategic plans aligned to company objectives, focused on sustainable growth and profitability.Set clear goals and operational objectives for the business unit, ensuring alignment with wider corporate strategy.Monitor performance, proactively adjusting plans to meet or exceed KPIs.Operational Excellence:Lead the day-to-day operations, ensuring efficiency, high performance, and profitability.Oversee resource allocation (personnel, budget, tools) to maximise productivity.Drive continuous improvement across processes, reducing costs and enhancing operational delivery.Financial Performance:Full P&L responsibility for the division, including budgeting, forecasting, and reporting.Drive revenue growth through strategic planning and rigorous cost control, including accurate job costing and regular margin analysis.Deliver detailed performance and financial reports to the board and senior leadership.Team Leadership & Development:Lead, mentor, and develop a team of managers, engineers, and coordinators.Identify skills gaps and oversee training, coaching, and succession planning.Implement clear role responsibilities and performance management to maintain high standards across the team.Customer & Stakeholder Management:Act as the key point of contact for internal and external stakeholders, building strong, long-term relationships.Lead client meetings, manage expectations, and handle escalations where required.Work collaboratively across departments to ensure cohesive service delivery.Business Development & Market Growth:Analyse market trends, competitor activity, and client needs to identify growth opportunities.Lead on business development initiatives, contributing to new business wins and expansion into new markets.Support innovation in service delivery to ensure competitive market positioning.Health, Safety & Compliance:Champion a culture of “Safety First” across all operations.Ensure strict compliance with industry regulations, health & safety standards, and company policies.Oversee team training, PPE compliance, risk assessments, and project sign-offs, especially on high-risk or subcontractor-involved works.Reporting & Communication:Provide regular operational and financial updates to the COO and senior management.Maintain clear communication channels across departments and with clients.Lead regular team and stakeholder meetings with documented action points and follow-ups.KPIs & Success Indicators:Promotion of a proactive health & safety culture.High customer satisfaction scores.Achievement of financial targets (turnover, margin, subcontractor spend, WIP).Positive team engagement and development outcomes.Efficient job costing and project close-outs.Required Skills & Qualifications:Proven experience in a senior operational leadership role (Director level).Sector experience within mechanical, fire, or smoke industries is essential.Strong commercial acumen with excellent financial and data analysis skills.Excellent communication, leadership, and team development capabilities.Highly organised with an ability to manage multiple priorities under pressure.Experience managing compliance, health & safety, and risk management frameworks.Preferred Skills & Qualifications:ILM or similar leadership qualifications preferred.Ambitious, driven, and looking for career progression within a fast-growing business.Strategic thinker with a long-term view on business development and growth.High customer focus and service delivery mindset.....Read more...
Security Team LeadCompetitive Salary Location Sandwich, Kent – Shift Work (4 on- 4 Off) – Full TimeAre you looking for a role that will keep you busy and is never boring?Our client partners with a variety of companies that offer high quality laboratory, office and manufacturing facilities and they are looking for a Security Team Lead to work with tenants to ensure their security whilst on the site.Duties and responsibilities: • Contribute to protecting the security and safety of buildings, equipment, staff, tenants, and visitors. • Responsible for delivering security services across the park including patrolling the property, monitoring surveillance equipment, inspecting buildings, equipment, responding to alarms, reporting irregularities, incident investigation, report generation and informing violators of policy and procedures, responding to and/or liaising with relevant authorities in the event of an onsite incident/emergency. • Working 24/7 you will be responsible for the day-to-day activity of the shift security officer/s in delivering security services.• You will be responsible for ensuring task are completed in a professional and timely manner and meet relevant legislation whilst maintain outstanding customer service. • Meeting agreed targets and those of the team as a whole• Efficient running of the team• Assist with developing plans for team activities to include strategy to achieve agreed targets.• Assist with preparation and agreement of individual action plans and targets for all team members.• Carry out presentations relating to security.• Delegate authority and responsibility to team with supervision, accountability, and review• Set an example for team members of commitment, security knowledge, work ethics and habits and personal character.Requirements:• Have excellent communication skills, both written and oral.• Able to listen to communications via the radio or other telephony.• Ability to perform lengthy foot patrols by day and night in all weather conditions.• Demonstrate a strong customer focus.• Experience of working within the Security Industry.• Hold a current SIA Licence – for guarding (or equivalent).• Be computer literate and experienced with computer software – Microsoft Office, Access control, Intruder alarm and fire alarm systems.• Have a ‘Can do’ attitude.• Hold a full current clean driving licence (must be over 21 – insurance requirement)• PSS-CCTV licenseBenefits:• Employee discount• Free parking• Sick pay• Annual leave• Company pension• On-site gym• Additional leave• Canteen• Discounted gym membership• On-site parking....Read more...
