Monitoring and Responding Officer
Service care Solution are currently recruiting for a Monitoring and Responding Officer in Haringey.
The Monitoring and Responding Officer will ensure calls are answered and that callers get the support they need. This will involve visiting the resident’s home to assist, along with undertaking general maintenance of equipment to ensure service is maintained.
Pay rate - £14.26 per hour / £17.54 umbrella (higher rate for unsociable hours and weekends)
Main Responsibilities
As a Monitoring and Responding Officer, you will be responsible for:
To provide excellent customer service in call handling (routine and emergency) for vulnerable service users to enable them to live independently and safely.
To operate a sympathetic and responsive call service, identifying and arranging appropriate intervention to ensure their wellbeing.
To provide guidance and signpost for wellbeing for service users.
To provide mobile response to emergency and non-critical calls to service users of the Haringey Community Alarm Service.
Assessing their needs and condition and providing or sourcing the support they require to ensure they are safe. Providing safe lifting support in accordance with guideline and best practice.
Requirements:
Full UK Driving Licence and access to own vehicle
Enhanced DBS
Experience in similar role
Working with Service Care Solutions comes with many benefits, including:
A specialist consultant within an experience and dedicated recruitment team
Excellent rates of pay
Payroll services twice a week
If you are interested in the Monitoring and Responding Officer role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!....Read more...
Job Title: Housing Officer/Senior Housing Officer Location: Teignbridge Contract: Temporary Hours: Full-time
Role Summary: We are seeking a dedicated Housing Officer/Senior Housing Officer to join our clients Private Sector Housing team. This role focuses on enforcing, maintaining, and enhancing standards in private sector housing. Key responsibilities include housing enforcement, financial assistance administration, empty homes management, and landlord liaison, ensuring quality housing for Teignbridge residents. This is a career-grade position offering opportunities for growth and development.
Key Responsibilities:
Conduct property inspections and Housing Health and Safety Rating System (HHSRS) assessments.
Advise tenants, landlords, and agencies on housing standards and legislative compliance.
Collaborate with the Housing Options team to support vulnerable clients and combat harassment and unlawful eviction.
Process grants and loans for housing improvements and adaptations.
Address long-term empty properties by engaging with owners and implementing enforcement actions.
Liaise with contractors, health professionals, and other stakeholders to ensure effective service delivery.
Requirements:
Relevant qualification or equivalent experience in housing or a related field (such as Environmental Health).
HHSRS competency certification or commitment to obtain it.
Strong problem-solving skills, with experience in customer service and negotiation.
Valid driving license and DBS check required.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk
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Right to Buy Officer
Position: Right to Buy Officer Location: Doncaster DN1
Pay Rate:
PAYE: £14.98 per hour
LTD: £17.89 per hour
Job Overview: We are recruiting for a Right to Buy Officer to process Right to Buy applications, ensuring compliance with legislation and internal policies. This role requires excellent communication skills, strong organizational abilities, and a commitment to providing outstanding customer service.
Key Responsibilities:
Manage Right to Buy applications, providing advice and support to customers throughout the process.
Conduct telephone and face-to-face interviews, including home visits, for Right to Buy applicants and financial contributors.
Ensure all applications are processed in line with statutory timescales and compliance requirements.
Liaise with internal departments, external stakeholders, and housing providers to address property valuation and boundary issues.
Maintain accurate records, case notes, and service data in line with GDPR.
Provide performance data related to service delivery and contribute to procedure updates.
Assist customers with home improvement requests, following company procedures.
Essential Criteria:
NVQ Level 2 (or equivalent) in business administration or customer care, or 3 GCSEs at A*-C.
Strong IT proficiency, including Microsoft Office.
Knowledge of Right to Buy legislation and Money Laundering Regulations.
Experience in customer service, handling complex inquiries and complaints.
Excellent communication skills—written, verbal, and interpersonal.
Desirable:
Full, valid driving license.
Additional Information: This role may require occasional travel for home visits. Flexible working is essential, with a focus on safeguarding and providing a high standard of service.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk
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Job Title: Finance Officer Division/Department: Alliance Finance Department Reports to: Senior Finance Officer Location: Middlemoor HQ (serving both Devon & Cornwall and Dorset Police forces)
Job Details
Contract Type: 9-month contract
Pay Rate: £16.18 per hour (umbrella rate)
Funding Allocation: Devon & Cornwall – 69.3%, Dorset – 30.7%
Role Overview
Service Care Solutions is recruiting a Finance Officer on behalf of the Devon & Cornwall and Dorset Police Alliance. This role is based at Middlemoor HQ, with responsibilities across the Alliance Finance Department. The Finance Officer will manage central purchasing, oversee exchequer functions, and provide financial support, including handling seized funds and assisting with major operations. This position is key in ensuring value for money across financial activities, adhering to police financial policies, and delivering high-quality, cost-effective services.
Key Responsibilities
Purchasing & Procurement: Handle purchase requests, process invoices, manage supplier relationships, and oversee stock and orders.
Accounts Management: Raise sales invoices, track outstanding payments, produce debtor reports, and arrange write-offs if needed.
Cash Handling: Conduct cash collections and deposits, ensuring compliance with audit and financial regulations.
Financial Administration: Process urgent payments, international transfers, and assist with treasury management. Respond to FOI requests and support audits.
Supplier & Customer Relations: Manage a supplier database, provide purchasing advice, and ensure transactions are compliant and transparent.
Essential Criteria
Strong communication and customer service skills
Proven accuracy in financial administration
Effective time management and organizational abilities
Proficiency with financial software, including spreadsheets and word processing
Trustworthiness and experience in handling financial responsibilities
Additional Information
Working Hours: Mon-Thu 8:40 am - 5 pm, Fri 8:40 am - 3:40 pm, with 40 minutes for lunch. Flexitime available.
Location: Middlemoor HQ, with some travel to other police stations if needed.
Vetting: Required due to cash handling responsibilities.
Application Information
For more details or to apply, please contact Lewis Ashcroft at Lewis.Ashcroft@servicecare.org.uk. Service Care Solutions is handling the recruitment process for this position on behalf of the police force.....Read more...
Security and Parking Officer - Bedford Hospital - 24 Hours per week - £14,277.12 per Annum
Do you have an SIA license?
Do you enjoy working outside?
Are you a security focused person?
Do you have experience in customer service?
If you answered yes to the above, then read on!
We currently have an opening for a Security and Parking Officer at Bedford Hospital. Security and Parking Officers are essential for access and safety for patients and staff. As a Security Officer you will protect the hospital against loss, theft and damage. You will monitor and patrol the car parks as well as giving clear directions. You will provide customer service to both the public and staff within the Hospital.
Please note, shifts will be on a rotation basis: 2-3 weeks on days and 2-3 weeks on nights. 2 days a week, including weekends
What you will do:
- You will provide safety and car park patrolling provision to our clients NHS hospital.
- You will patrol the hospital site ensuring the safety and security of the site and its users.
- You will have a role in the efficient running of the car park and control room, whilst working towards continuous progress in all these areas.
- You will need to demonstrate excellent communication skills, both written and verbal, and be able to work in a fast paced but caring atmosphere.
If you hold a current, valid SIA license, then click "apply" today and one of our team will be in touch soon!
Must be 18 or over to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
Security and Parking Officer - Bedford Hospital - 40 Hours per week - £23,795.20 per Annum
Do you have an SIA license?
Do you enjoy working outside?
Are you a security focused person?
Do you have experience in customer service?
If you answered yes to the above, then read on!
We currently have an opening for a Security and Parking Officer at Bedford Hospital. Security and Parking Officers are essential for access and safety for patients and staff. As a Security Officer you will protect the hospital against loss, theft and damage. You will monitor and patrol the car parks as well as giving clear directions. You will provide customer service to both the public and staff within the Hospital.
Please note, shifts will be on a rotation basis: 2-3 weeks on days and 2-3 weeks on nights. 5 days a week, including weekends
What you will do:
- You will provide safety and car park patrolling provision to our clients NHS hospital.
- You will patrol the hospital site ensuring the safety and security of the site and its users.
- You will have a role in the efficient running of the car park and control room, whilst working towards continuous progress in all these areas.
- You will need to demonstrate excellent communication skills, both written and verbal, and be able to work in a fast paced but caring atmosphere.
If you hold a current, valid SIA license, then click "apply" today and one of our team will be in touch soon!
Must be 18 or over to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
Security and Parking Officer - Bedford Hospital - 40 Hours per week - £23,795.20 per Annum
Do you have an SIA license?
Do you enjoy working outside?
Are you a security focused person?
Do you have experience in customer service?
If you answered yes to the above, then read on!
We currently have an opening for a Security and Parking Officer at Bedford Hospital. Security and Parking Officers are essential for access and safety for patients and staff. As a Security Officer you will protect the hospital against loss, theft and damage. You will monitor and patrol the car parks as well as giving clear directions. You will provide customer service to both the public and staff within the Hospital.
Please note, shifts will be on a rotation basis: 2-3 weeks on days and 2-3 weeks on nights. 5 days a week, including weekends
What you will do:
- You will provide safety and car park patrolling provision to our clients NHS hospital.
- You will patrol the hospital site ensuring the safety and security of the site and its users.
- You will have a role in the efficient running of the car park and control room, whilst working towards continuous progress in all these areas.
- You will need to demonstrate excellent communication skills, both written and verbal, and be able to work in a fast paced but caring atmosphere.
If you hold a current, valid SIA license, then click "apply" today and one of our team will be in touch soon!
Must be 18 or over to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
Parking Appeals Officer
Must have good working knowledge on Parking Appeals
Key result areas/overview:
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
• To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
• To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
• To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
• To hold a Traffic and Parking Legislation knowledge and to consider appeals following 'representations' in line with legislation.
• Responsible for decision making on whether the appeal is to be accepted or rejected.
• Make suggestions for developing procedures to improve service delivery, customer focus and efficiency
• To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
• To process payments received directly at the council
• To process refunds
• To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
The candidate we need must be an excellent communicator with previous Parking Appeals experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems.
You will be required to work 36 hours per week, Monday to Friday, usually between the hours of 8am and 5pm or 9am and 6pm.
This role of Parking Appeals officer will pay between £22.99 via umbrella
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level**
*Previous Parking industry experience is essential for all parking vacancies**
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Mobile Civil Enforcement Officer - Lambeth - Full-Time; 42.5 hours per week - Up to £30,964.50 per annum
£29,139.60 per annum PLUS up to £1824.90 mobile allowance* per annum
Looking for Moped Riders/CBT or Full UK Driving licence willing to go on moped when required
Location: Streatham.
Do you enjoy working outdoors? helping people? and have great communication skills?
Do you have excellent customer service skills? and enjoy being on the go?
Are you over 18 and have a CBT licence?
Civil Enforcement Officers are the eyes and ears of the local area. Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines. You will be working alongside the Council at our Lambeth base, with permanent guaranteed hours as a Civil Enforcement Officer. So, could this role be for you?
What can you expect as a Civil Enforcement Officer?
Youll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- Yes, youll be issuing parking tickets but you wont have targets as this job is about creating a positive impact on the local neighbourhood.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will provide a high level of all-round customer service, providing the public with useful info and advice.
Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Parking Enforcement Officers themselves, so this could be a great place to start your career.
What will you bring?
- Excellent customer service skills
- CBT licence/Driving licence
- Good spoken and written English
Full time working hours. 42.5 hours per week. 5 days out of seven. 8.5 hour shifts. Mon-Sun. As per rota.
We believe that working for Apcoa is great. We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer:
- Up to 28 days holiday per annum (includes BH)
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- Employee Discount Scheme
*Basic salary of £29,139.74 per annum with the extra drivers/CBT allowance of up to £1824.90 per annum - subject to criteria including hours on foot/driving etc
IDEAL CANDIDTE WILL HAVE FULL UK DRIVING LICENCE AND BE WILING TO DRIVE AND GO ON MOPED WHEN Required
If you're the sort of person who enjoys being on the go, the role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch.
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Housing Officer Preston £26,250 per annum Permanent Full time We are seeking a dedicated and experienced Housing Officer to join a team supporting vulnerable asylum seekers in Preston. As a Housing Officer, you will ensure a high standard of accommodation and compliance with the Asylum Accommodation and Support Services Contract (AASC), focusing on the safety and well-being of service users across Preston. THE ROLE Key responsibilities include:
Conduct monthly inspections of properties to ensure safety and compliance.
Oversee onboarding and withdrawal of properties as per Local Operating Procedures.
Identify and report property faults, categorizing them for prompt response.
Undertake minor property repairs within trained scope and provided toolkit.
Administer operational cash for utility top-ups and emergency payments.
Manage customer complaints and support issue resolution.
Participate in the on-call rota to ensure 24/7 service availability.
THE CANDIDATE Candidates should ideally have experience in a property-related role, though a strong commitment to supporting asylum seekers and excellent communication skills are more important. You should also bring:
A solid background in face-to-face roles with strong people skills.
Confidence in conflict management and resolution.
Strong organizational abilities to handle a demanding workload.
A valid UK driving licence, with willingness to travel between properties.
The ability to work collaboratively with colleagues and external partners.
THE CONTRACT Permanent Full-time, 37.5 hours per week, Monday - Friday (on-call rota every 10 weeks) Salary: £26,250 Company car provided HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772208966 to discuss the role further. Further positions available in locations across the North West - please ask for additional info if interested....Read more...
Security and Parking Officer - Royal Stoke University Hospital Night shifts - 48 Hours Per week - £28,554.24 Per Annum
Do you have an SIA license? Do you enjoy working outside? Are you a security focused person? Are you looking for flexible shifts to suit your other commitments?
If you answered yes to the above, then read on!
We currently have an opening for a Nights Security and Parking Officer at Royal Stoke University Hospital. This includes some weekends.
Security and Parking Officers are essential for access and safety for patients and staff. As a Security Officer you will protect the hospital against loss, theft and damage. You will monitor and patrol the car parks as well as giving clear directions. You will provide customer service to both the public and staff within the Hospital.
What you will do:
- You will provide safety and car park patrolling provision to our clients NHS hospital.
- You will patrol the hospital site ensuring the safety and security of the site and its users.
- You will have a role in the efficient running of the car park and control room, whilst working towards continuous progress in all these areas.
- You will be measured against a set of Key Performance Indicators. You will be given the chance to make a real difference to the service that we provide.
- You will need to demonstrate excellent communication skills, both written and verbal, and be able to work in a fast paced but caring atmosphere.
If you have a current, valid SIA license or are interested in training for one, then click "apply" today and one of our team will be in touch soon!
Must be 18 or over to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
Housing Officer Manchester £26,250 per annum Permanent Full time We are seeking a dedicated and experienced Housing Officer to join a team supporting vulnerable asylum seekers in Manchester. As a Housing Officer, you will ensure a high standard of accommodation and compliance with the Asylum Accommodation and Support Services Contract (AASC), focusing on the safety and well-being of service users across Manchester. THE ROLE Key responsibilities include:
Conduct monthly inspections of properties to ensure safety and compliance.
Oversee onboarding and withdrawal of properties as per Local Operating Procedures.
Identify and report property faults, categorizing them for prompt response.
Undertake minor property repairs within trained scope and provided toolkit.
Administer operational cash for utility top-ups and emergency payments.
Manage customer complaints and support issue resolution.
Participate in the on-call rota to ensure 24/7 service availability.
THE CANDIDATE Candidates should ideally have experience in a property-related role, though a strong commitment to supporting asylum seekers and excellent communication skills are more important. You should also bring:
A solid background in face-to-face roles with strong people skills.
Confidence in conflict management and resolution.
Strong organizational abilities to handle a demanding workload.
A valid UK driving licence, with willingness to travel between properties.
The ability to work collaboratively with colleagues and external partners.
THE CONTRACT Permanent Full-time, 37.5 hours per week, Monday - Friday (on-call rota every 10 weeks) Salary: £26,250 Company car provided HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772208966 to discuss the role further. Further positions available in locations across the North West - please ask for additional info if interested....Read more...
Housing Officer Chester / Cheshire £26,250 per annum Permanent Full time We are seeking a dedicated and experienced Housing Officer to join a team supporting vulnerable asylum seekers in Chester. As a Housing Officer, you will ensure a high standard of accommodation and compliance with the Asylum Accommodation and Support Services Contract (AASC), focusing on the safety and well-being of service users across Chester and Ellesmere Port. THE ROLE Key responsibilities include:
Conduct monthly inspections of properties to ensure safety and compliance.
Oversee onboarding and withdrawal of properties as per Local Operating Procedures.
Identify and report property faults, categorizing them for prompt response.
Undertake minor property repairs within trained scope and provided toolkit.
Administer operational cash for utility top-ups and emergency payments.
Manage customer complaints and support issue resolution.
Participate in the on-call rota to ensure 24/7 service availability.
THE CANDIDATE Candidates should ideally have experience in a property-related role, though a strong commitment to supporting asylum seekers and excellent communication skills are more important. You should also bring:
A solid background in face-to-face roles with strong people skills.
Confidence in conflict management and resolution.
Strong organizational abilities to handle a demanding workload.
A valid UK driving licence, with willingness to travel between properties.
The ability to work collaboratively with colleagues and external partners.
THE CONTRACT Permanent Full-time, 37.5 hours per week, Monday - Friday (on-call rota every 10 weeks) Salary: £26,250 Company car provided HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772208966 to discuss the role further. Further positions available in locations across the North West - please ask for additional info if interested....Read more...
Housing Officer Liverpool £26,250 per annum Permanent Full time We are seeking a dedicated and experienced Housing Officer to join a team supporting vulnerable asylum seekers in Liverpool. As a Housing Officer, you will ensure a high standard of accommodation and compliance with the Asylum Accommodation and Support Services Contract (AASC), focusing on the safety and well-being of service users across Liverpool. THE ROLE Key responsibilities include:
Conduct monthly inspections of properties to ensure safety and compliance.
Oversee onboarding and withdrawal of properties as per Local Operating Procedures.
Identify and report property faults, categorizing them for prompt response.
Undertake minor property repairs within trained scope and provided toolkit.
Administer operational cash for utility top-ups and emergency payments.
Manage customer complaints and support issue resolution.
Participate in the on-call rota to ensure 24/7 service availability.
THE CANDIDATE Candidates should ideally have experience in a property-related role, though a strong commitment to supporting asylum seekers and excellent communication skills are more important. You should also bring:
A solid background in face-to-face roles with strong people skills.
Confidence in conflict management and resolution.
Strong organizational abilities to handle a demanding workload.
A valid UK driving licence, with willingness to travel between properties.
The ability to work collaboratively with colleagues and external partners.
THE CONTRACT Permanent Full-time, 37.5 hours per week, Monday - Friday (on-call rota every 10 weeks) Salary: £26,250 Company car provided HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772208966 to discuss the role further. Further positions available in locations across the North West - please ask for additional info if interested....Read more...
Housing Officer Carlisle £26,250 per annum Permanent Full time We are seeking a dedicated and experienced Housing Officer to join a team supporting vulnerable asylum seekers in Carlisle. As a Housing Officer, you will ensure a high standard of accommodation and compliance with the Asylum Accommodation and Support Services Contract (AASC), focusing on the safety and well-being of service users across Carlisle. THE ROLE Key responsibilities include:
Conduct monthly inspections of properties to ensure safety and compliance.
Oversee onboarding and withdrawal of properties as per Local Operating Procedures.
Identify and report property faults, categorizing them for prompt response.
Undertake minor property repairs within trained scope and provided toolkit.
Administer operational cash for utility top-ups and emergency payments.
Manage customer complaints and support issue resolution.
Participate in the on-call rota to ensure 24/7 service availability.
THE CANDIDATE Candidates should ideally have experience in a property-related role, though a strong commitment to supporting asylum seekers and excellent communication skills are more important. You should also bring:
A solid background in face-to-face roles with strong people skills.
Confidence in conflict management and resolution.
Strong organizational abilities to handle a demanding workload.
A valid UK driving licence, with willingness to travel between properties.
The ability to work collaboratively with colleagues and external partners.
THE CONTRACT Permanent Full-time, 37.5 hours per week, Monday - Friday (on-call rota every 10 weeks) Salary: £26,250 Company car provided HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772208966 to discuss the role further. Further positions available in locations across the North West - please ask for additional info if interested....Read more...
Housing Officer Coventry / Northampton £26,250 per annum Permanent Full time We are seeking a dedicated and experienced Housing Officer to join a team supporting vulnerable asylum seekers in the Midlands. As a Housing Officer, you will ensure a high standard of accommodation and compliance with the Asylum Accommodation and Support Services Contract (AASC), focusing on the safety and well-being of service users across Coventry and Northampton. THE ROLE Key responsibilities include:
Conduct monthly inspections of properties to ensure safety and compliance.
Oversee onboarding and withdrawal of properties as per Local Operating Procedures.
Identify and report property faults, categorizing them for prompt response.
Undertake minor property repairs within trained scope and provided toolkit.
Administer operational cash for utility top-ups and emergency payments.
Manage customer complaints and support issue resolution.
Participate in the on-call rota to ensure 24/7 service availability.
THE CANDIDATE Candidates should ideally have experience in a property-related role, though a strong commitment to supporting asylum seekers and excellent communication skills are more important. You should also bring:
A solid background in face-to-face roles with strong people skills.
Confidence in conflict management and resolution.
Strong organizational abilities to handle a demanding workload.
A valid UK driving licence, with willingness to travel between properties.
The ability to work collaboratively with colleagues and external partners.
THE CONTRACT Permanent Full-time, 37.5 hours per week, Monday - Friday (on-call rota every 10 weeks) Salary: £26,250 Company car provided HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772208966 to discuss the role further....Read more...
Title: Administration/Order Processing Officer
Location: Dublin 12
Salary: €30,000
Our client is seeking a person to join the operations team as an Administration/Order Processing Officer reporting to the Operations Manager.
Duties include:
Customer Order processing
Ordering product(s) from suppliers as instructed
Receiving, checking and storing product from suppliers
Preparing orders for collection and shipping to customers
Liaising with Manufacturers/Suppliers and Shippers as required
Supporting Sales and external Customers regarding availability of products, lead times, delivery dates, freight costs etc.
The ideal candidate would have the following profile:
Self-motivated enthusiastic individual
Leaving Certificate or equivalent
IT Literate and competent in Microsoft Office [Excel, Outlook and Word]
Good administration skills
Good communication skills [oral and written]
Order processing experience minimum 1year+
Customer Service experience would be an advantage
Experience/knowledge of SAP Business One an advantage
The position is a progressive full-time position with comprehensive training provided.
AC....Read more...
Parking Patrol Officer – Network Rail Services – Birmingham - 4 on 4 off Shifts - 42 Hours Per Week - £12 Per Hour Do you have a valid Driving licence?Are you customer focused?Do you work well in a team?Does this sound like you?If so, an exciting opening has arisen for a Parking Patrol Officer to join our Network Rail team based at Liverpool Lime Street. The aim of the role is to provide security patrols, resolve customer concerns and maintain the company standards of quality, cleanliness and safety.4 on 4 off shift pattern with working Hours including days, nights and weekends.What you will do:
You will conduct security patrols in line with client instructionsYou will provide a high standard of customer service for all car park usersYou will undertake foot patrols of the car parkYou will monitor, deter and report criminal doings
You will maintain company standards of cleanliness, including removal of graffitiYou will build and maintain good working relationships with our client and customersWhat you will bring:
You will have good problem solving skillsYou will be friendly and able to work in a team
You will have excellent customer service skillsYou will have good communication skillsThis role requires a valid UK Driving LicenseIf this sounds like you, then APPLY NOW and come and join our Friendly team!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
Parking Patrol Officer – Network Rail Services – Liverpool Lime Street Car Park - Flexible Hours - £12 Per Hour Do you have a valid SIA licence?Are you customer focused?Do you work well in a team?Does this sound like you?If so, an exciting opening has arisen for a Parking Patrol Officer to join our Network Rail team based at Liverpool Lime Street. The aim of the role is to provide security patrols, resolve customer concerns and maintain the company standards of quality, cleanliness and safety.Flexible working Hours including days, nights, weekends, and Bank Holidays.What you will do:
You will conduct security patrols in line with client instructionsYou will provide a high standard of customer service for all car park usersYou will undertake foot patrols of the car parkYou will monitor, deter and report criminal doings
You will maintain company standards of cleanliness, including removal of graffitiYou will build and maintain good working relationships with our client and customersWhat you will bring:
You will have good problem solving skillsYou will be friendly and able to work in a team
You will have excellent customer service skillsYou will have good communication skillsThis role requires a valid SIA LicenseIf this sounds like you, then APPLY NOW and come and join our Friendly team!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
Parking Patrol Officer – Network Rail Services – Liverpool Lime Street Car Park - Flexible Hours - £12 Per Hour Do you have a valid SIA licence?Are you customer focused?Do you work well in a team?Does this sound like you?If so, an exciting opening has arisen for a Parking Patrol Officer to join our Network Rail team based at Liverpool Lime Street. The aim of the role is to provide security patrols, resolve customer concerns and maintain the company standards of quality, cleanliness and safety.Flexible working Hours including days, nights, weekends, and Bank Holidays.What you will do:
You will conduct security patrols in line with client instructionsYou will provide a high standard of customer service for all car park usersYou will undertake foot patrols of the car parkYou will monitor, deter and report criminal doings
You will maintain company standards of cleanliness, including removal of graffitiYou will build and maintain good working relationships with our client and customersWhat you will bring:
You will have good problem solving skillsYou will be friendly and able to work in a team
You will have excellent customer service skillsYou will have good communication skillsThis role requires a valid SIA LicenseIf this sounds like you, then APPLY NOW and come and join our Friendly team!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
Job Title: Operations Support Officer Salary: £12 – £13 P/H PAYE (Inclusive of Holiday Pay) | £14 - £15 P/H LTD Umbrella Hours: 37 Hours Per Week Type: Temporary Ongoing Location: Barnsley, S70 Start Date: ASAPAre you passionate about contributing to the efficient delivery of construction services? Join our team as an Operations Support Officer, where you’ll support operational excellence and ensure high-quality service for all clients.Key Duties and Responsibilities:
Collaborate on delivery and performance management plans.
Contribute to service improvements, enhancing efficiency and eliminating waste.
Assist in producing detailed reports on installations, repairs, maintenance, and job costs.
Handle tenant, client, and customer queries while maintaining excellent customer service.
Prepare essential documentation, including correspondence, requisitions, and void property paperwork.
Ensure proper calibration and maintenance of tools and equipment for gas and solid fuel operations.
Provide technical support across Capital Works projects and Repairs and Maintenance initiatives.
Offer administrative assistance, such as minute-taking for Tool Box Talks.
Qualifications and Experience:
Educated to NVQ Level 3 (or equivalent) or have relevant work experience in a similar role.
Strong background in construction, engineering, maintenance, or a related field.
Proficient in using Microsoft Office and bespoke databases to support operations.
Excellent communication skills and the ability to develop productive relationships with internal and external stakeholders.
Commitment to equality, diversity, and safe working practices.
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk....Read more...
Service Care Solutions are working alongside a local authority in Solihull, for an Insurance Officer to join their team. Please find a description of the role belowLocation: Solihull. Hours: 37 per week. Salary: £14.65-£15.10 per hour (umbrella/ltd) Contract: 12 months on going.Requirements:
UK experience is essential.
This is a junior role. Looking for someone computer literate who can confidently work with spreadsheets.
Ideally would like a candidate who has some insurance experience.
Good customer facing skills.
Hybrid: 2 days in the office (Thursdays for team meetings and Fridays)
Officer is required to help support professional insurance advise to departments.
Desirable to have knowledge of insurance policies, terms and conditions, claims process, claims settlement negotiations and local authority risk insurances.
If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.If you have any questions or queries, please don't not hesitate to ask.....Read more...
Job Title: Homeownership Officer
Location: London SE1
Contract: Temp ongoing
Hours: Full-time
Role Summary: Our client is seeking a professional, dedicated Homeownership Officer to provide comprehensive leasehold management services. In this role, you will ensure all aspects of service delivery are aligned with legislation, best practices, and leaseholder terms. You’ll have the opportunity to manage your own portfolio of leasehold and shared ownership properties, focusing on providing a responsive, customer-centered experience.
Key Responsibilities:
Address day-to-day inquiries related to leasehold and shared ownership.
Support finance teams with service charge verification and ensure accurate charge allocations, including sinking funds.
Oversee Right to Acquire applications, lease extensions, remortgages, and resales.
Manage Section 106 schemes, focusing on service standards, budgets, and end-of-year accounts.
Coordinate the Section 20 Consultation process and collaborate on arrears recovery.
Maintain up-to-date records across systems and databases and assist in policy and procedure reviews.
Facilitate partnerships with neighbourhood, development, sales, and maintenance teams for smooth property management.
Requirements:
Degree or equivalent, with membership in the Association of Residential Managing Agents (ARMA) or the Chartered Institute of Housing.
Demonstrated experience in frontline leasehold management, including Section 20 consultation, service charge verification, and management of mixed tenure schemes.
Strong understanding of leasehold management regulations, with a proactive approach to customer service and dispute resolution.
Excellent communication and numeracy skills, with the ability to manage complex accounts and maintain accuracy under pressure.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk
....Read more...
Triage Officer Sevenoaks 6 Month FTC 16 Hours Per Week £14,716 pro-rata (£34,033 FTE)We are recruiting a Triage Officer for a Housing Association based in Sevenoaks to manage referrals and support residents in maximising income and accessing essential services.THE ROLE As a Triage Officer, you will be responsible for receiving, assessing, and triaging referrals as the first point of contact for Communities team services. You will support the distribution of hardship funding and collaborate with internal and external teams to provide excellent customer service.
Receive and prioritise referrals for Communities services
Monitor and manage the Communities Hub mailbox
Answer telephone and email queries from internal and external customers
Provide advice to residents on managing debts, maximising income, and sustaining tenancies
Signpost residents to welfare support and external grants as needed
Administer financial transactions, ensuring payments are processed accurately
Coordinate the distribution of food, energy, and fuel vouchers
Deputise for the Performance and Reporting Officer as needed
THE CANDIDATE The ideal candidate will have previous experience in a similar role within the housing or social care sector. You will also have:
Knowledge of welfare benefits and tenancy sustainment
Understanding of debt-related issues and financial exclusion
Experience using Microsoft Teams, Word, Excel, and Outlook
Strong organisational skills, able to manage competing demands under pressure
Ability to liaise with colleagues, tenants, and external stakeholders
THE CONTRACT
16 Hours Per Week
6 Month Fixed Term Contract
£14,716 pro-rata (£34,033 FTE) per year, plus benefits
HOW TO APPLY To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 01772 208966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!....Read more...
Civil Enforcement Officer- Hillingdon, West London -Full time; 42 hours per week - £26,033.28 per annum
Full Time = 42 Hours per week ; 4 days per week; 4 X 10.5 hour shifts
Do you enjoy working outdoors? Do you like helping people? Do you have great communication skills?
Do you have excellent customer service skills? Do you enjoy being on the go?
Are you over 18 and have a CBT?
MOPED RIDERS WANTED
Our Civil Enforcement Officers are the eyes and ears of the local neighbourhood. Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
An exciting opening has arisen for someone who:
- Enjoys working outside, think of all that fresh air and exercise!
- Have a positive impact on your local area.
- Joining a reliable business and team, you will play a key role in your local area.
- Has excellent Customer Service and enjoy working with the public
As a Civil Enforcement Officer, you will undertake patrols enforcing and advising on Parking Restrictions. This is an important part of keeping our roads moving, ensuring public safety
- Be able to demonstrate excellent customer care skills and is able to converse in a friendly and effective manner.
- Be able to patrol public streets and council car parks to issue Penalty Charge Notices.
- You will guide the public on rules and advise about parking provisions.
- And report any defects to street furniture, such as signs and road markings.
So what package is on offer for you?
- £11.92 per hour
- Full credited training
- Employee Discount
- Pension
If this sounds like the opening for you then apply now and one of our team will be in touch soon.
Drivers wanted!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a influencing work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the promotion openings to fulfil their potential while aiming for excellence in their work.....Read more...
