Parking Appeals Officer
Must have good working knowledge on Parking Appeals
Key result areas/overview:
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
• To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
• To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
• To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
• To hold a Traffic and Parking Legislation knowledge and to consider appeals following 'representations' in line with legislation.
• Responsible for decision making on whether the appeal is to be accepted or rejected.
• Make suggestions for developing procedures to improve service delivery, customer focus and efficiency
• To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
• To process payments received directly at the council
• To process refunds
• To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
The candidate we need must be an excellent communicator with previous Parking Appeals experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems.
You will be required to work 36 hours per week, Monday to Friday, usually between the hours of 8am and 5pm or 9am and 6pm.
This role of Parking Appeals officer will pay between £24-£26 an hour via umbrella
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level**
*Previous Parking industry experience is essential for all parking vacancies**
....Read more...
Business Admin Apprenticeship - (Newcastle) Main duties of the job:
You will be working as part of our busy reception team ensuring our patients receive the best possible care
Job responsibilities:
This role will include (but not be limited to) :
Liaising with patients on the telephone and the front reception desk
Actioning clinical tasks
Workflow incoming mail
Processing repeat prescriptions
Assist the GPs whilst they are processing patient online triage requests
Ensuring you are aware and up to date with changes
National apprenticeship wage of £8 per hour or £10 per hour for anyone over 19 years.Training:
Business Administrator Level 3
Training Outcome:After completing the Level 3 Business Administrator apprenticeship, learners can progress into roles such as Business Support Officer, Senior Administrator, Office Coordinator, Customer Service Executive, Project Administrator, HR Administrator, or Finance Assistant, depending on their interests and strengths. With further experience, they can move into more advanced positions like Office Manager, Executive Assistant, Project Support Officer, HR Assistant, or Operations Assistant. Many learners also choose to continue their development through higher‑level qualifications, including Level 4 Project Management, Level 4 Business Analyst, Level 4 HR Support, Level 4 Marketing Executive, or management routes such as the Operations/Departmental Manager apprenticeship. These pathways support long‑term progression into supervisory, specialist, or management roles within a business.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday to Friday starting times vary from 7.30am -9.00am and finish times 4.30pm- 6.30pmSkills: Administrative skills,Attention to detail,Communication skills,IT skills,Logical,Organisation skills,Problem solving skills,Reliable,Team working....Read more...
Your time will be divided between attending classes on relevant subjects and practical experience in the workplace which will include:
Monitoring the team email account, responding quickly to questions and raising any issues with relevant colleagues.
Setting up learning spaces for meetings, events and activities.
Meeting and greeting participants for visits and events.
Sharing clear verbal and written communications internally and externally about upcoming activities and events.
Coordinating and providing for the website about the community programme.
Assist the team in maintaining an up-to-date database of community partners that is clear and compliant with data protection standards.
Providing excellent customer service for staff and participants.
Working closely with and/or supervising volunteers and casual staff.
Supporting the team to ensure that events and activities adhere to Historic Royal Palaces policy and procedures and meet the expected health, safety, security and safeguarding standards.
Working occasional weekends and evening to assist colleagues in the delivery of community events at our palaces.
Training:
Level 3 Cultural Learning Participation Officer
Functional Skills English and maths if required
Blended on/off the job training and location to be confirmed
Training Outcome:Community Partnerships Officer.Employer Description:Historic Royal Palaces (HRP) is a team of people who love and look after six of the most wonderful palaces in the world. We create space for spirits to stir and be stirred.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
Your time will be divided between attending classes on relevant subjects and practical experience in the workplace which will include:
Monitoring the team email account, responding quickly to questions and raising any issues with relevant colleagues.
Setting up learning spaces for meetings, events and activities.
Meeting and greeting participants for visits and events.
Sharing clear verbal and written communications internally and externally about upcoming activities and events.
Coordinating and providing for the website about the community programme.
Assist the team in maintaining an up-to-date database of community partners that is clear and compliant with data protection standards.
Providing excellent customer service for staff and participants.
Working closely with and/or supervising volunteers and casual staff.
Supporting the team to ensure that events and activities adhere to Historic Royal Palaces policy and procedures and meet the expected health, safety, security and safeguarding standards.
Working occasional weekends and evening to assist colleagues in the delivery of community events at our palaces.Training:Level 3 Cultural Learning Participation Officer
Functional Skills English and Maths if required
Blended on/off the job training and location to be confirmed
Training Outcome:Community Partnerships OfficerEmployer Description:Historic Royal Palaces (HRP) is a team of people who love and look after six of the most wonderful palaces in the world. We create space for spirits to stir and be stirred.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
The school attracts pupils from a wide area beyond its catchment, which reflects our popularity and the high regard the wider community has for the school. We are committed to achieving the very best for our pupils and expect all staff to share this commitment.
The Apprentice will play a key role in supporting:
Administration
Respond to enquiries from parents and outside agencies with high standard of customer service.
Data & Reporting
Use of ICT systems including Word, Excel, PowerPoint, Teams and inhouse systems to produce letters, mail merges, spreadsheets, presentations, communications to parents
Training Outcome:A Level 3 Business Administration Apprenticeship offers a great opportunity to gain practical administrative skills while working in a busy school environment. It allows you to earn a qualification, build real workplace experience, and develop confidence in a supportive setting perfect for anyone looking to start a strong career in administration.
On completion, you could progress into roles such as Finance, Officer/Attendance Officer and through further training and qualifications qualify as a School Business Manager.Employer Description:White Court School is a 3-form entry School with over 600 children including Little Acorns Nursery.Working Hours :8:00 am — 4:00 pm, Wednesday to Friday.
This includes 5-6 hours off-the-job training time (e.g. online classes, shadowing, coursework).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Team working,Initiative,Non judgemental,Patience,Sense of Humour,Flexible,Adaptable,Good Time Management,Honest,Respectful....Read more...
North West Housing Services is a purpose-led co-operative based in Liverpool, operating across the North West of England. We are a leading provider of housing management, maintenance, property investment, and financial services to housing co-operatives, small housing associations, and leaseholders.
What We Offer
30 days annual leave Flat-rate performance bonusEnhanced pension contributions Employee health coverEssential car user allowance Flexible and hybrid working
We are seeking an Assistant Client Services Officer to join our Housing Services team. This is an excellent opportunity for someone experienced, customer focussed and working in housing administration, who may be looking to take the next step, in their housing career. You will work alongside other administrators and report to the Senior Client Services Officer you will be responsible for ensuring the effective delivery of housing management services to our members, including lettings, rent arrears control, and void control. You will also provide administrative support to the wider Housing Team , maintain positive relationships and build trust with our members. You will also be expected to attend meetings outside of normal office hours. If you wish to join a dynamic team and take the next step in your housing career this role is the right fit for you. This is a challenging and rewarding opportunity for a confident professional, with positive outlook, collaborative skills, excellent communication skills and a willingness to learn. Essential Requirements
Minimum of 12 months experience providing housing management servicesGood standard of general education, literacy and numeracyGood written and oral communication skillsKnowledge of housing legislation and good practiceAbility to work under pressure to meet deadlinesExcellent IT skillsCommitment to high standards of service deliveryA full driving licence and access to a car are essential.
How to Apply Please submit an up-to-date CV and covering letter (max 2 pages) outlining your suitability for the role to: june.carroll@nwhousing.org.uk by 12.00 noon on the 10 April 2026.Applicants shortlisted for interview will be contacted by Friday 17 April 2026.
If you have not been contacted by the interview date, please assume you have not been contacted.....Read more...
Greeting customers and helping them with enquiries about things like housing, waste & recycling, and planning
Responding to customers by phone, email, online forms and face‑to‑face
Supporting reception and keeping the front‑of‑house looking great
Encouraging customers to self‑serve using our digital tools.
Working with teams across the Council to get customers the answers they need
Learning how to handle sensitive enquiries and support vulnerable residents
Keeping our systems and records up to date
Training Outcome:
Progression on to the Customer Service Level 3 Apprenticeship
Completion of this Apprenticeship could lead to a role as a Customer Service Officer
Employer Description:At Waverley Borough Council, ee provide a range of services including housing, planning, refuse collection, recycling, environmental services, council tax collection, leisure faciltites, playgrounds and parks as well as support for vulnerable people.
We contribute to local communities and make a difference to those who live and work in the Waverley Borough. Working with us means that we unvest in you and your career in a fair and flexible workng environment.
We are an ambitious organisation with clearly defined priorities. All our work stems from the aim to deliver local, open and interactive government, create a strong and resilient local economy and to protect our environment by taking effective action to tackle the Climate Emergency. We believe in delivering good quality housing for people of all incomes, effective stratgic planning to meet the needs of our communities, and delivering projects that improve the health and wellbeing of our residents.
Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Answering calls professionally and calmly, taking relevant information on board, to provide first-time fix solutions
Contacting contractors and assisting with the day to day and routine maintenance works along with the compliance works
Planning works with the tenant and/or support workers to ensure a smooth and efficient process for the works to be completed
Delivery of excellent customer services
Managing the support inbox
Entry of repairs onto SASSHA
Updating SASSHA repair status
Chasing of contractors for timely completion of works
Coding of repair invoices in preparation for finance team
Research of new contractors
When new contractors are employed, ensure they are registered or work directly under the supervision of a government approved scheme such as BAFE, NICEIC or Gas Safe
Achieving and improving the service delivery standards, identifying any areas of concern for improvement
General & Intensive Housing Management Responsibilities
Assist with the property visits reporting and associated work
Working collaboratively with internal and external partners to achieve agreed objectives
Training:
No college realise day
1-1 session with your tutor
Off the job training
Training Outcome:
Opportunity for full time role upon completion
Employer Description:Support the organisation by:
1. Assisting our operational team to deliver a day to day repairs service and improvement works to their homes.
2. Providing them with exceptional administrative support for our specialised supported housing service.
3. Undertaking a level 2 apprenticeship in Housing and Property Management.
The role provides practical experience as you begin your career in the housing and property sector, covering tenancy management, customer service, and housing operations, supporting residents and the wider housing team.
You’ll work closely with the Senior Maintenance and Compliance Officer to ensure maintenance and repairs are actioned in line with timescales and in accordance with government regulations.Working Hours :Monday to Friday Between 8.30am and 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
Delivering animal feed and farm supplies to customers across the Southwest
Driving safely and efficiently while representing the company professionally
Loading and unloading vehicles safely
Carrying out daily vehicle checks and reporting any issues
Planning routes and adapting to delivery requirements
Completing delivery paperwork accurately
Providing excellent customer service
Training:As part of your employment, you will be enrolled in a Level 2 Urban Driver Apprenticeship, delivered in partnership with Trans Plant Mastertrain. Throughout the programme, you will develop valuable industry knowledge and practical skills, including achieving your LGV Category C licence and Driver Certificate of Professional Competence (CPC).
All training will take place within your normal working hours. You will be supported throughout your learner journey by a dedicated mentor at Harpers Feeds, as well as a Skills Officer from Trans Plant Mastertrain, ensuring guidance and support at every stage, so it is a really great way to earn while you learn!Training Outcome:Progress on to a full time, permanent contract as a HGV driver.Employer Description:Harpers Feeds produces high-quality animal feed for livestock, focusing on nutrition, sustainability, and consistent performance. They support farmers with reliable products, expert advice, and tailored feeding solutions to improve animal health, productivity, and farm efficiency.Working Hours :40 hours per week, Monday to Friday.
Overtime available (including weekends and bank holidays).Skills: Communication skills,Initiative,Patience....Read more...
This is a great opportunity to gain real experience tackling anti-social behaviour, supporting residents, and working with partners like the Police and Fire Service.
You’ll earn while you learn and work towards a Level 4 Anti-Social Behaviour and Community Safety Officer Apprenticeship qualification.
You'll help respond to reports of anti-social behaviour, support community safety projects and campaigns.
You'll work with partners, including Police and housing organisations and help residents access support and services whilst gaining practical experience in local government.Training:Online learning every week.Training Outcome:Support Mobile Multifunctional roles.Employer Description:Newcastle-under-Lyme is a borough with big ambitions. We’ve already started our transformation, however, we still need to find better ways of doing things because we are determined to do the very best we can for our communities. If our vision is to be the best, then we need the best people working for us. Our people are at the heart of what we do and have the freedom to innovate, grow and develop. We recruit people who share our vision and values; people who have the drive to deliver our ambitious Council plan.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Non judgemental,Patience,Physical fitness....Read more...
Provide administrative support to the HR Operations Division, including accurate and timely data input across HR systems and consistency of processes
Process orders and invoices in line with financial regulations, and maintain accurate financial records
Maintain HR databases and produce routine statistical reports for management
Respond to basic HR enquiries to ensure an effective, customer‑focused service
Manage incoming and outgoing mail (paper, electronic, and payslips) to support timely communication
Assist with the management of Disclosure and Barring Service (DBS) processes, including renewals and re‑checks, ensuring compliance with legal requirements and Council policy, as well as act as a counter signatory
Oversee the wider Disclosure and Barring Service (DBS) renewal activity by reviewing data and reports and providing accurate information to managers
Maintain and update filing systems to ensure information is accurate and accessible
Assist with collecting, distributing, and monitoring HR records, including supporting internal and external audits
Provide general clerical support such as ordering stationery and photocopying to support team efficiency
Support project work across the Division, including FOI (Freedom of Information) and SAR (Subject Access Request) requests
Work in line with Council objectives, procedures, data systems, and record‑keeping requirements ensuring accurate and timely input
Comply with Council policies on health and safety, equal opportunities, customer care, and core values
Undertake any other duties appropriate to the grade to support overall service delivery
Training:
The apprentice will attend Riverside College every other Friday, from 9am- 2pm
Training Outcome:As you approach the end of your apprenticeship, you will receive guidance and support from our dedicated Apprenticeship Officer in applying for opportunities within Halton Borough Council. We are eager to ensure that any apprentice that joins us as an apprentice, is given every chance to secure permanent, long-term employment with us.Employer Description:Halton Borough Council is the local authority responsible for the borough of Halton, a unitary authority in Cheshire, England. All our colleagues at Halton have made a positive commitment to delivering great outcomes for our communities. Whoever joins us will share that passion for outstanding service, and strongly align with the values which define our workplace culture; Working Together – building fantastic relationships with colleagues and customers. Continuous Improvement – Keeping great service delivery at the heart of everything we do. Personal Growth – Learning, growing and developing ourselves. Accountability – doing what we say we are going to do. Inspiring Leadership – positive roles models and leading by example.Working Hours :Monday- Thursday, 9:00- 17:30
Friday, 9:00- 16:40Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Number skills,Logical,Team working....Read more...
Initially you will support the delivery of social padel sessions, introductory sessions and events
As you gain more confidence and experience you will deliver more on court experience and coaching sessions
You will work towards and gain your Level 2 Padel Instructor qualification through the programme to support your delivery of sessions
Assist with the day-to-day centre operations, including bookings, leagues, food and beverage service and event delivery in line with company policies
A good understanding of ongoing core products, promotions and prices
Promote PadelHaus products, services and packages
Create and build links with local partners to promote and build awareness around Padel
Support the delivery of Padel tournaments, coaching sessions, and social play to a high standard
Delivering outstanding customer experiences by welcoming, assisting and engaging with all visitors
Be empowered to handle customer queries, complaints and feedback professionally through all channels, escalating to management where necessary
Place the customer at the heart of everything you do
Build and maintain good relationships with all team members
Be willing to take on jobs to support your team members
Training:Community Sport and Health Officer Level 3.
The training will take place in the workplace, this will be delivered through fortnightly webinars, online training and practical workshops in the workplace.Training Outcome:On completion of the apprenticeship, there will be full time opportunities within in club which can include full-time team member & padel coach.Employer Description:At PadelHaus, we are passionate about creating a welcoming and inclusive environment where people of all abilities can discover and enjoy the exciting sport of padel. Our mission is to build a vibrant community where players can stay active, improve their skills, and connect with others who share a love for the game.Working Hours :Shifts to be agreed at interview, will include weekend and evening work.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Padel/Racquet Experience....Read more...
As a Fraud Investigator, your work will change based on business needs, so adaptability and flexibility are essential.
Key Responsibilities:
Request necessary evidence from designated sources using Authorised Officer powers and the Operational Intelligence Service
Collaborate with other departments and organisations like Local Authorities, Police and HMRC within the framework of any existing partnership agreements
Research and gather information for investigations, ensuring it meets legal standards
Complete Requests for Information (RFIs) as neededRecord, retain, and review collected materials for criminal investigations for Disclosure purposes
Recommend next steps for action to Team Leaders for consideration
Conduct Interviews under Caution as per legal guidelines under the Police and Criminal Evidence Act 1984 (England and Wales) and Common Law (Scotland)
Prepare prosecution cases following Crown Prosecution Service (CPS) and National File Standard guidance (England & Wales) and in line with Crown Office & Procurator Fiscal Service guidance in (Scotland)
Attend court and give evidence in criminal cases and appeal tribunals
Maintain quality standards by following DWP policies and procedures, and CFCD operational instructions
Work effectively within a team and contribute to team goals
Promote fraud awareness within DWP and to external partners.
Communicate confidently and professionally with internal staff and external agencies
Training:
Counter Fraud Investigator Apprenticeship Level 4
Functional Skills in English and maths if required
Training Outcome:
The apprenticeship for the Apprentice Fraud Investigator role is designed to work towards achieving Category C Investigator practitioner level membership of the Government Counter Fraud Profession (GCFP)
On achievement of the apprenticeship, you will be required to complete an annual self-assessment to evidence your knowledge, skills, and experience
Employer Description:The Department of Work and Pensions is a major Government Department, handling jobs, training, unemployment benefits and pensions.Working Hours :You may be required to work any time between the hours:
7.45am & 8.00pm on any day between Monday - Friday, &
8.45am to 5.00pm on Saturday.
Working pattern to be agreed with successful applicants.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience,Leadership skills,Decision making skills,Developing self and others,Adaptability....Read more...
Looking to join a leading organisation offering a flexible, part-time opportunity? This role is ideal if you enjoy working with people, building relationships, and supporting student employability within a university setting. In the Work-Related Learning Officer role, you will be:
Supporting the delivery of work-related learning (WRL) opportunities, including sourcing, monitoring, and assessing placements, and providing guidance before, during, and after placements Delivering administrative support and managing the recording of WRL provision across the organisation to ensure a standardised approach Liaising with individuals, staff, and external placement providers to ensure a smooth and consistent experience Promoting WRL opportunities, increasing engagement, and sourcing placements Advising and supporting people to access WRL opportunities and develop key skills aligned to employability outcomes
To be successful, you will need:
Previous experience in a similar engagement or service-based roleA relevant professional qualificationStrong communication skills and confidence engaging with external organisations Knowledge of WRL activities or similar initiatives within education Proficiency in Microsoft Office, databases, social media tools and applications A proactive, customer-focused approach with high levels of organisation and attention to detail
This is a temporary opportunity until 26th June 2026, based on site in Wrexham, working part time - 2 days per week (Tuesday plus one other day), starting on £15 per hour plus benefits. If you’re looking for a varied role where you can make a real impact on student experience, we’d love to hear from you.....Read more...
Assisting with responding to tenant and landlord enquiriesproperty maintenance & repair
Logging and tracking maintenance issues
Liaising with contractors and suppliers
Following up on repair progress and ensuring timely completion
Conducting basic property checks alongside senior team members
Helping to ensure properties meet legal and safety requirements
Organising safety certificates
Maintaining accurate records and updating internal systems
Assisting with tenancy renewals and documentation
Supporting routine property inspections
Taking notes, photos, and preparing simple inspection reports
Learning how to identify maintenance needs and report them appropriately
Answering phones and emails
Filing, data entry, and updating spreadsheets
Supporting the team with day-to-day administrative tasks
Training:Housing and Property Management Level 3.Training Outcome:Typical Career Progression After the Apprenticeship:
Property Management Assistant/Junior Property Manager - This is the natural next step. You’d start taking ownership of a small portfolio, handling day‑to‑day tenant and landlord queries, coordinating maintenance, and supporting compliance tasks with more independence
Property Manager - With experience, you’d manage your own full portfolio of properties. This includes inspections, renewals, contractor management, problem‑solving, and building strong relationships with landlords. You become the main point of contact and trusted advisor
Senior Property Manager - At this stage, you’d oversee larger or more complex portfolios, mentor junior staff, handle escalations, and contribute to improving processes within the team. You’re seen as a leader in the department
Team Leader/Property Management Supervisor - You’d begin managing people as well as properties - supporting the team, allocating workloads, training new starters, and ensuring service standards are met
Head of Property Management/Operations Manager - This is a strategic role focused on running the department, improving systems, managing budgets, and shaping the company’s service delivery. In a small business like Jo & Co, this can be a very hands‑on and influential position
Alternative Career Paths - Property management opens doors to other areas too:
Lettings Negotiator/Lettings Manager
Client Accounts/Property Finance
Compliance Officer
Inventory Clerk/Inspection Specialist
Sales Progressor or Estate Agency roles
Property Marketing/Customer Experience roles
Employer Description:At Jo & Co we are dedicated to providing exceptional services in Property Management. We pride ourselves on our commitment to excellence, safety, and innovation. We’re a small team with a big heart — supportive, collaborative, and committed to helping you succeed.
Working Hours :Monday - Friday 9am - 4pm. Some weekend work needed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Handling emergency and non-emergency calls. You will have to be able to remain calm whilst taking control of a call and getting as much information as possible by asking the right questions and recording that information so it is relayed to the officers responding
Crime Recording - using our systems to take reports of crime and making sure everything is recorded according to guidelines.
Working with partner agencies to record other incidents in which the Police play a role
Signposting members of public to more appropriate agencies when it is not a matter dealt with by Police
Dealing with requests/queries via online platforms
Training:
The apprenticeship takes approximately 18 months to achieve. Once completed, you will receive a level 3 apprenticeship in emergency service contact handling
During the apprenticeship you will receive structured on and off-the-job development, which will include classroom training and personalised tutoring, to develop your competence in responding to emergency and non-emergency calls
The on and off-the-job development includes the use of communication systems and software, communication skills, risk assessment and decision-making, and technical knowledge and understanding of incidents relevant to policing
The development is predominately delivered in blocks of learning
The first 5 weeks of training will most likely be based at Kidlington (HQ North or South). After that, it will be at the location you are applying for
Training Outcome:Progression opportunities include:
Those within the department and control room, such as becoming a supervisor or/and operational manager
Becoming a Police Officer
Applying for internal roles within Thames Valley Police
Employer Description:Preventing and thoroughly investigating crime, supporting victims and bringing offenders to justice. This commitment can’t be achieved by any one person alone; it relies upon a team of over 8,000 staff, officers and volunteers, working alongside partner agencies and the public.
Together, we aim to build stronger, more resilient communities, providing a modern police force which meets the needs of the public we serve.
Exciting challenges lie ahead – new digital technologies and ways of working are transforming the way we protect our communities. To ensure we deliver a high-quality service, we require the very best talent to be a part of the TVP family.
This is your opportunity to take on a role with pride and confidence, inspiring change in our communities.
It’s a unique and rewarding career. A career worth living.Working Hours :6 on 4 off.
2 earlies ranging from 07:00 to 17:00.
2 lates ranging from 10:00 to 02:00 (Sun-Thurs) or 03:00 (Fri & Sat).
2 Nights ranging from 21:00 to 07:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Non judgemental,Patience....Read more...
Undertake administrative tasks, for example, record keeping (both manual and computerised), filing, responding to routine correspondence, photocopying, message taking, word processing, data input and retrieval, as required
Assist with the distribution of incoming mail and despatch of outgoing mail as required
Receive enquiries by telephone, face to face and email and take appropriate action to ensure that such enquiries are properly responded to, learning to make appropriate decisions to either responding personally or redirecting to an appropriate officer
Provide support to staff members as appropriate, including arranging meetings, appointments and diary maintenance and co-ordination, and to take minutes/notes of meetings and undertake appropriate follow up action
Assist in the analysis, preparation, compilation and distribution of statistical and other information, through the formulation of reports and documentation
Learn to work effectively as part of a team as well as on own initiative, including undertaking research and being involved in the development, implementation and improvement of administrative services and procedures
Maintain up to date and accurate records
Assist in a range of financial or related activities, including ordering, invoice processing, maintenance of accounts, charging systems and appropriate records, administration of allowances, grants and agency payments, assessment for and collection of income, payment of fees, provision of stationery, conduct inventories etc.
Conform to, actively commit to and promote DCC Customer Service Standards both with internal and external customers when using any communication media including telephone, email and face to face
Adhere to existing working practices, methods, procedures, undertake relevant training anddevelopment activities and to respond positively to new and alternative systems
Work with information technology and associate systems in accordance with County Council policies and to observe data protection guidelines, policies and procedures
Co-operate with the Council in complying with relevant health and safety legislation, policies and procedures in performance of the duties of the post
Carry out the duties and responsibilities of the post in compliance with the County Council’s Equal Opportunities policies
Understand and comply with the County Council’s Environmental policies
Maintain an excellent level of attendance at apprentice training sessions and successfully achieve the required level 3 qualification
Training:
Starting in May, the duration of your Apprenticeship contract will be 20 months
You will work towards a Level 3 Business Administrator qualification
You will be supported by a combination of training and practical work experience
Training Outcome:
This is an extremely exciting time to join us as we are expanding our apprenticeship offer to invest in the future Council workforce
There are no guarantees of employment at the end of the Step In Programme, but we would expect the apprentice to apply for further employment, ideally within the Council or within the wider Devon economy
Employer Description:At Devon County Council, we work together to improve life across Devon for everyone. We want to create a place that people enjoy living in, as well as a place that you enjoy working.Working Hours :Monday - Friday, 9.00am - 5.00pm. However, there is the option of flexible working arrangements.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative,Keen and enthusiastic to learn,motivated to succeed,Able to listen carefully,Resilient....Read more...
Could you be our next big estate agent?
We are recruiting on behalf of one of our clients for an Estate Agent Apprentice in Barking.
Our client is looking for an apprentice that is committed, reliable and serious in starting a Housing and Property Management qualification that will be ongoing for a minimum of 8-month (apprenticeship depends on your input).
If this is something that you can commit to, please read below and apply with us today!
Please note, candidates MUST have a valid UK driving licence to be considered for this position.
Benefits:
Regular team events
Free or discounted travel
Company car, phone and laptop included
Online lessons, no need to come to our training centre each time!
Discounted or free council tax
Special and exclusive discounts on 350+ retail stores
28 days paid holiday (including bank holidays)
Company pension
Company rewards and incentives
Commission pay
Structured career path
Key Responsibilities:
Contribute positively within a team setting
Must be able to work Monday to Friday 9:00am until 6pm and Saturdays 10am until 4pm
Assisting with the management of rental properties, ensuring high levels of tenant satisfaction
Supporting tenants with queries, maintenance requests, and tenancy agreements
Conducting property inspections and ensuring compliance with safety and legal requirements
Assisting with rent collection, lease renewals, and resolving tenant disputes
Keeping accurate records of property management activities
Gaining knowledge of housing legislation, policies, and best practices
Delivering excellent customer service to tenants, landlords, and stakeholders
Skills & Qualifications:
Show your commitment and willingness to learn on your apprenticeship course
Be confident in speaking to clients
Sales experience highly desirable
A positive approach to learning and gaining new skills through teamwork and training
A genuine interest in the housing and property sector is a MUST
Strong communication and organisational skills
Ability to work independently and as part of a team
Basic IT skills, including Microsoft Office
Willingness to learn and develop in a fast-paced environment
If you believe you have what it takes to commit to this amazing apprenticeship opportunity to kick start your housing and property journey, apply now!Training:Housing and Property Management Level 3.
Training is delivered through a flexible combination of in-person sessions at our training centre and online learning with our experienced tutors. Apprentices will use the Laser Learning platform to complete and submit coursework, monitor their progress, and stay engaged throughout their programme. Attendance for monthly lessons is required.Training Outcome:Completing the Level 3 Business Administrator Apprenticeship opens the door to a wide range of administrative and operational roles across various industries. This qualification equips individuals with the knowledge, skills, and behaviours required to support and improve business operations effectively.
After completing the Level 3 apprenticeship, individuals typically move into roles such as:
Senior Administrator
Office Coordinator
Team Assistant
Executive Assistant
Project Support Officer
Customer Service Supervisor
HR or Finance Assistant (depending on business area)
As experience builds, individuals often take on more responsibility, leading to opportunities to manage teams or business functions. To support this development, learners may progress onto the:
Next Step: Level 5 Operations/Departmental Manager Apprenticeship advanced qualification is ideal for those looking to step into mid-to-senior management roles.
The course focuses on:
Strategic planning and project management
Leading and developing teams
Financial and operational control
Managing performance and delivering results
Building stakeholder relationships
Coaching and mentoring
On completion, learners are equipped to take on roles such as:
Operations Manager
Office or Practice Manager
Business Development Manager, Project Manager
Department Manager
Regional or Area Manager
Employer Description:Next Step Training Ltd is an apprenticeship and skills training provider, funded by the Department for Education, delivering apprenticeships in London and across England. We have been in operation since 2012 and during this time have built an established reputation as a reliable and employer-led training provider. We work together with employers and individual learners to design and deliver training programmes that meets both learners and their employers’ needs. Our goal of is to empower as many individuals as possible to reach their full potential, helping them on their journey to find meaningful career that is rewarding. We help to empower businesses with industry-expert staff so they can provide the very best learning experience to their workforce to perform better.Working Hours :Monday to Friday, varied shifts between 6:30am - 6:00pm.
No weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
