Customer Service Executive Jobs Found 87 Jobs, Page 4 of 4 Pages Sort by:
SALES & CLIENT RELATIONSHIP EXECUTIVE
SALES & CLIENT RELATIONSHIP EXECUTIVE ABINGDON UP TO £35,000 + EXCELLENT BENEFITS + UNIQUE OPPORTUNITY + EVENTS + LONG-TERM CAREER THE OPPORTUNITY: Do you enjoy building relationships, providing exceptional customer service and working in a role where no two days are the same?We're recruiting on behalf of a highly respected specialist business with an outstanding reputation and an incredibly loyal customer base. For over 25 years they've become one of the world's leading names within Aviation & Military Fine Art, working with collectors across the UK and internationally whilst exhibiting at prestigious airshows and events throughout the year.This isn't a traditional sales role. It's a varied position where you'll be developing relationships with existing collectors, generating new business, representing the company at major events and exhibitions, and managing the entire customer journey from initial enquiry through to worldwide delivery.You'll be joining a close-knit team of 14 people in a genuinely supportive working environment where many employees have built long and successful careers. This role has arisen as part of the company's long-term succession planning, making it an exceptional opportunity for someone looking for stability, variety and a business they can genuinely become part of.THE ROLE: Develop relationships with new and existing collectors both in person and over the phone. Represent the business at prestigious airshows, military events and country shows throughout the year. Proactively generate new business whilst providing a consultative sales approach. Manage customer orders from initial sale through to completion. Coordinate worldwide shipping and logistics for high-value artwork. Keep customers updated throughout the delivery process and ensure an exceptional after-sales experience. Build relationships with VIP clients, collectors, artists and military organisations including the RAF. Support gallery events hosted throughout the year. Work closely with colleagues to ensure every customer receives first-class service. Travel to a small number of exhibitions across the UK each year using company vehicles. Help maintain and grow relationships with an extensive database of over 25,000 active customers and an engaged social media following. THE PERSON: This role would suit someone with a background in the RAF or military or with an interest in aviation and artwork. Alternatively experience in a Retail Management, Store Management, Account Management, Showroom Manager, Gallery Manager, Sales Manager, Branch Manager or similar role in a customer facing environment. A confident communicator who enjoys building long-term relationships. Well presented, professional and articulate. Highly organised with the ability to juggle multiple priorities. Someone who enjoys taking ownership of the full customer journey rather than simply making sales. Happy to work occasional weekends when attending exhibitions and events (planned well in advance). Full UK Driving Licence. Looking for a long-term career within a friendly, close-knit business. THE BENEFITS: Salary up to £35,000 Long-term career opportunity with a highly respected business Friendly, supportive team environment Varied role combining sales, customer service and events Company vehicle provided for business travel to exhibitions Opportunity to attend prestigious aviation and military events across the UK Excellent training and ongoing support Stable business with an outstanding reputation and loyal international customer base By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Business Admin apprenticeship
As a Business Administration Apprentice, you will support the day-to-day running of the school office, helping to ensure pupils, parents, visitors, and staff receive a professional and welcoming service. Alongside your role, you will work towards achieving the Level 3 Business Administrator Apprenticeship qualification. Key Responsibilities: Provide a friendly and professional first point of contact for visitors, parents, pupils,and staff. Answer telephone calls and direct enquiries appropriately. Respond to emails and assist with general correspondence. Carry out data entry and maintain accurate school records. File, scan, photocopy, and organise documents. Support the administration of school attendance and pupil records. Assist with arranging meetings and preparing meeting rooms. Help produce letters, newsletters, and other school communications. Order and maintain office supplies. Support school events and activities where required. Ensure confidential information is handled appropriately and in line with GDPR. Carry out other administrative duties as requested by the School Business Manager or Office Team. Training Outcome:Upon successful completion of the Business Administrator apprenticeship, learners may progress into roles such as Business Administrator, Office Administrator, Team Leader, Executive Assistant, or move onto a higher-level apprenticeship, such as a Level 4 qualification, to further develop their career.Employer Description:The Rainbow Education Multi-Academy Trust (REMAT) is a network of state-funded primary schools and Church of England academies located across the Liverpool City Region. Incorporated in 2014, the trust is headquartered at Chapel Brook Trade Park in Huyton, Liverpool, and is dedicated to providing an inclusive, knowledge-rich. Our mission is to ensure that, as a school community, is to look after yourself, look after each other and look after our school. As a school, we make sure that we educate and support every child and family that comes to our school. Our school is part of a trust that ensures all of our children have the best education possible and helps them achieve and succeed. Working Hours :Monday to Friday 30 hours per week Working hours to be agreed between 8:30 am and 4:00 pm during school term time (plus any agreed working weeks).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience ....Read more...
Sales Apprentice
1. Inside Sales Handle inbound customer enquiries and develop confidence in making outbound calls. Learn quotation processes, pricing frameworks, and sales order procedures. Develop skills in objection handling and product recommendations. Learn how to manage and influence existing B2B customers, achieving growth & retention targets whilst reducing client churn. 2.New Business Development Support prospecting and lead-generation activities. Learn how to qualify customer needs and prepare commercial proposals. Gain experience in sales pitching, pipeline management, and CRM systems. 3. Account Management Work with experienced Account Managers to support existing client relationships. Understand how to deliver excellent customer service, manage renewals, and identify opportunities for growth. Learn how to analyse customer data to support decision making. 4. Branch Network Experience Spend time within our operational branches to develop a first-hand understanding of our products, services, and customer interactions. Learn how branch teams support customers, fulfil orders, and contribute to sales performance at a local level. Build strong product and operational knowledge that will support your effectiveness in a sales role. 5. Product & Marketing Learn how we build and position our product range. Gain insight into campaign planning, product launches, and market research. Understand how product intelligence supports the sales cycle and customer conversations. 6. Apprenticeship Training As part of your 36‑month programme, you will complete: 20% off‑the‑job learning, including online modules, project work, coaching, and self-directed study. Block-release training on campus, delivered by Leeds Trinity University Regular progress reviews with your line manager and apprenticeship mentor. A final End-Point Assessment (EPA) to achieve your official apprenticeship qualification. Training:This apprenticeship combines practical on‑the‑job learning with dedicated off‑the‑job training, including attendance at planned block-release learning delivered on campus by Leeds Trinity University. Upon successful completion of the apprenticeship, you will gain an integrated degree in Business to Business Sales Professional. Training Outcome:On completion of the Business to Business Sales Degree Apprenticeship, apprentices can progress into roles such as Business Development Executive, Account Manager, Key Account Manager, Sales Manager.Employer Description:Northgate Vehicle Hire Limited is one of the UK’s leading commercial vehicle hire and mobility solutions providers, supplying and managing fleets for businesses across a wide range of sectors. The company offers flexible vehicle hire, fleet management, maintenance, and mobility services through a nationwide network of branches, helping organisations keep their vehicles operational and their businesses moving efficiently.Working Hours :Monday to Friday 9 am to 5 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Business Development Manager
Business Development Manager Location: UK – Remote / Hybrid with UK Travel An exciting opportunity has arisen for a Business Development Manager to join a global Electronics Manufacturing Services (EMS) organisation supporting customers across a broad range of high-technology industries. The company provides complete electronic manufacturing solutions, including rapid prototyping, printed circuit board assembly (PCBA), electro-mechanical assembly, cable and wire harness assembly, box build, testing, maintenance, repair and overhaul (MRO), supporting customers from product development through to full-scale production. Operating internationally with multiple manufacturing facilities, the business partners with OEMs ranging from innovative start-ups to global multinational organisations across defence, industrial, medical, energy, communications and other high-reliability sectors. This is a customer-facing commercial role responsible for developing new business opportunities and growing existing customer relationships across the UK. Working closely with engineering, operations, quality and supply chain teams, you will identify opportunities, manage complex sales cycles and deliver profitable growth through a consultative sales approach. This role would suit an experienced Business Development Manager or Technical Sales professional with a strong background in Electronics Manufacturing Services (EMS) or electronic manufacturing who enjoys developing strategic customer relationships and securing new business. Main Responsibilities of the Business Development Manager (UK – Remote / Hybrid): Develop and execute business development strategies aligned with company growth objectives Identify and secure new business opportunities across defence, industrial, medical, energy, communications and other advanced technology sectors Build, manage and convert a strong pipeline of opportunities, including long and complex sales cycles Develop long-term relationships with OEMs, procurement teams, engineering leaders and key decision-makers Present, negotiate and close commercial proposals, quotations and supply agreements Drive profitable growth through effective pricing, margin management and commercial negotiation Act as the primary commercial contact during customer onboarding and new product introduction phases Work closely with Engineering, Operations, Quality and Supply Chain teams to develop customer-focused manufacturing solutions Monitor market trends, customer requirements and competitor activity to identify new commercial opportunities Support the development of value propositions and service offerings aligned with market requirements Represent the business at customer meetings, exhibitions and industry events across the UK Maintain accurate CRM records, sales forecasts and pipeline reporting Drive continuous improvement across sales processes and customer engagement activities Requirements of the Business Development Manager (UK – Remote / Hybrid): Proven experience in Business Development, Sales or Account Management within Electronics Manufacturing Services (EMS) or a related electronic manufacturing environment Strong understanding of electronic manufacturing processes including PCBA, box build, electro-mechanical assembly or cable assembly Demonstrable success generating new business and managing complex, consultative sales cycles Excellent communication, negotiation and presentation skills Strong commercial awareness with the ability to deliver profitable and sustainable growth Experience building relationships with customers at engineering, procurement and executive level Self-motivated, proactive and results-driven with excellent organisational skills Ability to manage multiple opportunities and priorities simultaneously Willingness to travel throughout the UK to customer sites and industry events Desirable: Experience selling Electronic Manufacturing Services into defence, industrial, medical, energy, communications or other high-technology sectors Understanding of aerospace and defence quality standards including AS9100 Technical or engineering qualification, or equivalent industry experience Experience using CRM systems and sales forecasting tools Knowledge of global manufacturing, contract manufacturing or offshore supply chain models To apply for this Business Development Manager opportunity, please send your CV to Kishan Chandarana at Redline Group. Kchandarana@redlinegroup.Com ....Read more...
Membership Business Administrator Apprentice
Key accountabilities Deliver excellent customer service by responding to membership and general enquiries via telephone, email and website, providing accurate information and promoting the benefits of CDI membership and professional registration. Under the guidance of the Membership & Finance Lead, manage the full membership administration process, including processing applications, renewals, upgrades, lapses and account updates. Provide membership administration support to the Membership & Finance Lead for bulk and partner-funded membership schemes. Maintain the integrity and accuracy of membership data by performing regular data verification and cleansing activities and maintain accurate membership records in line with agreed procedures and service standards. Support prospective and existing members by providing guidance on membership options, eligibility criteria, member benefits, website access, and account functionality, helping to maximise member engagement and retention. Administer member communications, including membership welcome packs (badge and certificates), login details, renewal reminders, and other membership-related correspondence. Monitor and manage shared inboxes and communication channels, ensuring enquiries are acknowledged and resolved within appropriate timescales Handle frontline complaints and account queries professionally, working with colleagues across the organisation to resolve issues and ensure a positive member experience. Coordinate the handling of returned quarterly magazines, liaising with members to update address information and facilitating the reissue of copies as appropriate. Finance Support membership-related financial administration, including processing purchase orders, raising and amending invoices, submitting supplier forms, identifying unallocated payments, supporting credit notes and refunds, and assisting with debt recovery activities as required. Team responsibilities Work collaboratively with colleagues across CDI departments to support database maintenance, audience list management, testing of membership processes and systems, and the resolution of membership-related queries. Provide general administrative support to the organisation, including handling post, maintaining membership resources and office supplies, and undertaking other duties appropriate to the level of the role. Attend conferences and team days when required. General responsibilities Contribute to the continuous improvement of membership processes, systems, and member services by identifying opportunities to enhance efficiency, data quality, and the overall member experience. Ensure all your work complies with GDPR and data protection requirements. Training:The apprentice will be allocated with an assessor who will visit them within the workplace once every 6- 8 weeks. In addition, they will attend an online lesson once every other week. The apprentice must complete a minimum of 6 hours off the job each week.Training Outcome:A business administration apprenticeship provides a strong foundation for a career in office and business support, with opportunities to progress into more senior roles as you gain experience. A typical career path begins as a Business Administrator, followed by Senior Administrator or Office Coordinator, and can lead to positions such as Office Manager, Executive Assistant, Operations Manager, or Business Manager.Employer Description:The CDI is proud to be the professional body for all aspects of career development, supporting members across the UK and internationally in their work with clients of all ages. We champion the profession and the vital role it plays in empowering individuals, strengthening the economy, and enriching society. Membership is essential for careers practitioners who want to access our full range of benefits - from professional recognition and resources to training, networking, and advocacy. Working Hours :Full-time apprenticeship position, working 9:00am to 5:15pm in the office, with dedicated study time provided to complete apprenticeship training and coursework.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative ....Read more...
Telemarketer
Telemarketer CO Home Improvements Competitive Salary + Commission Structure Leyland 30 hours per weekBenefits:Commission Structure | 25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Personal development programmes through courses and training | Free parking About us:We are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you. About the Role:We’re looking for an enthusiastic and self-motivated Lead Generation Executive to join our growing telemarketing team. Reporting to the Lead Generation Team Leader, you’ll play an important role in driving new business opportunities by engaging with potential customers and promoting our range of home improvement products.You’ll be responsible for making outbound calls to generate new leads, booking appointments for the sales team, and supporting customer engagement across digital channels. The role also involves responding to social media comments, engaging with potential customers to build interest, and managing online live chat to capture enquiries and convert them into qualified leads.Responsibilities: Conduct outbound calls to potential customers to introduce Clearview Home Improvements products and services. These customers are either previous customers or requested information online.Engage with customers in a professional and friendly manner, building rapport and creating a positive impression.Accurately capture customer details and schedule follow-up appointments for the sales team.Manage and support online live chat interactions, providing timely and helpful responses to convert enquiries into qualified leads.Overcome objections effectively and confidently promote our home improvement solutions.Work towards achieving set targets and key performance indicators (KPIs).Provide feedback on customer responses and contribute to improving marketing strategies. What we are looking for: This is an excellent opportunity for individuals who are confident, chatty, and persuasive, with a passion for customer engagement. You will have the following: Previous experience in a role in telemarketing, telesales, or a similar sales role.Confident, outgoing, and persuasive communicator with excellent interpersonal skills.Self-motivated and target-driven with a results-oriented mindset.Ability to handle objections and maintain a positive attitude.Strong verbal communication skills and the ability to articulate product features clearly.Comfortable working in a fast-paced, high-energy environment. If the above sounds like you, we would like to hear from you!How to apply:Ready to start your career with us? Apply with your updated CV. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Sales Executive Apprentice Level 4
We are looking for someone who has a background in Hospitality to specialise in the growth of our Hospitality sector. Ideally, experience in any front or back of house roles, with an understanding of the challenges the sector faces and how apprenticeships can support businesses through upskilling their existing staff or adding to their teams. The successful candidate will play an important role in growing employer partnerships, promoting apprenticeship programmes and supporting organisations to develop their people through learning and skills development. As a Sales Executive Apprentice, you will learn how to identify opportunities, build meaningful employer relationships and support businesses in understanding the value of apprenticeships. Working closely with experienced colleagues, you will develop the knowledge, skills and behaviours needed to become a successful sales professional while embodying the values and culture of Skern Skills. Key responsibilities Business Development & Sales Identify and engage with prospective employer partners across priority sectors Generate new business opportunities through prospecting, networking, referrals and digital engagement Support the development and management of a sales pipeline using Hubspot CRM system Arrange and attend employer meetings, both virtually and face-to-face Research organisations and understand their workforce development needs Present apprenticeship programmes and skills solutions confidently and professionally Prepare tailored proposals and solutions aligned to employer objectives Support contract discussions and apprenticeship onboarding processes Follow up enquiries and maintain regular contact with prospective and existing employers Relationship Management Build positive and trusted relationships with employers Deliver an outstanding customer experience from first contact through to programme enrolment Work collaboratively with internal teams to ensure a smooth learner and employer journey Gather employer feedback and market intelligence to support service improvement Marketing & Market Intelligence Support campaigns that raise awareness of apprenticeship opportunities Identify trends within local and regional labour markets Share intelligence and insights with colleagues to contribute to strategic growth plans Promote the Skern Skills brand across networking events, employer forums and community activities Hours: 32 hours per week - Salary: £22,000 - Location: Home Based. Preferably in Staffordshire, Birmingham & surrounding areas. Why join Skern Skills? Be part of an organisation committed to creating positive life change through learning Access a wide range of CPD opportunities tailored to support your professional growth Competitive holiday allowance, with the option to purchase additional unpaid leave Receive extra annual leave after two years' continuous service Access online GP appointments, prescriptions and physiotherapy for you and your dependants Enjoy 50% off stays at our residential centres for you and your family Free, confidential counselling and wellbeing support whenever you need it Training:Throughout your apprenticeship, you will develop expertise in: Sales planning and pipeline management Customer engagement and relationship development Consultative selling and needs analysis Presenting solutions and handling objections Negotiation and closing techniques Market research and commercial awareness Digital sales and CRM systems Customer experience management Collaborative working across internal and external stakeholders Training Outcome: Once you have successfully completed your apprenticeship there may be the opportunity for a permanent position Employer Description:Skern Skills is an independent training provider offering excellence in its courses & services. As an approved Main Apprenticeship provider we offer both end to end apprenticeships in a number of standards as well as behavioural programmes to upskill existing employees, with the client's values fully embedded at every stage. Operating nationally and offering bespoke packages, we're here to provide life changing adventures and transformative training.Working Hours :Monday- Friday Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative ....Read more...
Level 4 Sales Executive Apprentice
We are looking for someone who has a background in the outdoors to specialise in the growth of our outdoor sector. Ideally, experience or knowledge of outdoor education, a passion for the outdoors, through training or sports with an understanding of the challenges the sector faces and how apprenticeships can support businesses through upskilling staff or adding to teams. The successful candidate will play an important role in growing employer partnerships, promoting apprenticeship programmes and supporting organisations to develop their people through learning and skills development. As a Sales Executive Apprentice, you will learn how to identify opportunities, build meaningful employer relationships and support businesses in understanding the value of apprenticeships. Working closely with experienced colleagues, you will develop the knowledge, skills and behaviours needed to become a successful sales professional. Key responsibilities: Business Development & Sales Identify and engage with prospective employer partners across priority sectors. Generate new business opportunities through prospecting, networking, referrals and digital engagement. Support the development and management of a sales pipeline using Hubspot CRM system. Arrange and attend employer meetings, both virtually and face-to-face. Research organisations and understand their workforce development needs. Present apprenticeship programmes and skills solutions confidently and professionally. Prepare tailored proposals and solutions aligned to employer objectives. Support contract discussions and apprenticeship onboarding processes. Follow up enquiries and maintain regular contact with prospective and existing employers. Relationship Management Build positive and trusted relationships with employers. Deliver an outstanding customer experience from first contact through to programme enrolment. Work collaboratively with internal teams to ensure a smooth learner and employer journey. Gather employer feedback and market intelligence to support service improvement. Marketing & Market Intelligence Support campaigns that raise awareness of apprenticeship opportunities. Identify trends within local and regional labour markets. Share intelligence and insights with colleagues to contribute to strategic growth plans. Promote the Skern Skills brand across networking events, employer forums and community activities. Hours: 32 hours per week - Salary: £22,000 - Location: Home Based. Preferably in Hampshire/Wiltshire/Sailsbury areas. Why join Skern Skills? Be part of an organisation committed to creating positive life change through learning. Access a wide range of CPD opportunities tailored to support your professional growth. Competitive holiday allowance, with the option to purchase additional unpaid leave. Receive extra annual leave after two years' continuous service. Access online GP appointments, prescriptions and physiotherapy for you and your dependants. Enjoy 50% off stays at our residential centres for you and your family. Free, confidential counselling and wellbeing support. Training:Throughout your apprenticeship, you will develop expertise in: Sales planning and pipeline management. Customer engagement and relationship development. Consultative selling and needs analysis. Presenting solutions and handling objections. Negotiation and closing techniques. Market research and commercial awareness. Digital sales and CRM systems. Customer experience management. Collaborative working across internal and external stakeholders. Training Outcome:Once you have successfully completed your apprenticeship there may be the opportunity for a permanent position.Employer Description:At Skern, we're passionate about helping people grow. Through Skern Adventure and Skern Skills, we deliver outdoor education, apprenticeships, professional training and workforce development that create positive change through lasting learning. For over 50 years, we've been helping people build confidence, develop skills and shape brighter futures by creating meaningful learning experiences that make a lasting difference. Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Logical,Administrative skills,Team working ....Read more...
Apprentice Commercial Support Coordinator – Burgess Hill
Account Management: · Coordinate Quarterly Service Review (QSR) meetings with existing customers. · Maintain regular communication with customers to ensure high levels of satisfaction. · Support contract renewals and customer retention activities. · Gather customer feedback and testimonials. · Identify opportunities for additional services and pass leads to the Business Development team. · Build strong, long-term customer relationships. Contract Mobilisation: · Coordinate the mobilisation of new maintenance contracts. · Act as the link between the Sales and Operations teams to ensure a seamless customer handover. · Ensure all contract documentation and customer information is complete and accurate. · Track mobilisation progress and resolve issues where required. · Deliver a smooth onboarding experience for every new customer. Commercial & Pricing Support: · Support the Business Development team with pricing planned maintenance contracts. · Prepare renewal quotations for existing customers. · Assist with project and quoted works pricing. · Produce professional quotations and supporting documentation. · Support tender submissions and commercial proposals. CRM & Commercial Administration: · Maintain accurate customer records within Salesforce. · Create and manage customer sites and asset information. · Produce reports and dashboards to support the commercial team. · Manage commercial documentation. · Support pipeline management and sales administration. General Support: · Handle inbound customer enquiries. · Coordinate customer meetings. · Support marketing initiatives where required. · Assist with commercial improvement projects. · Provide general administrative support to the Commercial team. Training:Training will be with Swarm Training, a national apprenticeship provider in the UK. The successful candidate will work towards a Level 4 Sales Executive apprenticeship which takes 15-18 months to complete. The apprentice must complete a minimum of 6 hours per week during working hours, with monthly training sessions conducted by a tutor (on video - some face to face may be possible), with tasks assigned to be completed during those hours.Training Outcome:The company is passionate about developing people. The successful candidate will receive structured training and exposure across every area of the commercial function, providing a clear pathway into future roles such as: · Commercial Account Manager · Customer Success Manager · Business Development Manager · Commercial Manager You'll work alongside experienced professionals across Sales, Operations, Finance and Engineering, gaining valuable knowledge of the Facilities Management industry.Employer Description:Voltix Services is a leading facilities maintenance provider, delivering planned preventative maintenance, reactive maintenance, statutory compliance and specialist engineering services across London and the Southeast.Working Hours :• This is a full-time office role with site visits – 40 hours • Monday – Thursday, 8.00am – 5.00pm (1 hour for lunch) • Friday 8.00am – 5.00pm (1 hour for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills ....Read more...
Sales & Marketing Apprentice
We're looking for an enthusiastic and confident apprentice to join our team, working across both sales and marketing. This is a fantastic opportunity for someone early in their career who wants to build a broad commercial skill set combining sales administration, client-facing communication, and marketing activity while gaining a recognised qualification. To give you the best possible foundation, we'll start you on the Business Administration Level 3 apprenticeship (or the Customer Service apprenticeship, depending on fit) for the first 12–15 months. This builds the core administrative, communication and organisational skills the role needs, while giving you exposure to marketing-focused tasks alongside your day-to-day work. Once you've built that foundation, there's a clear route to progress onto the Marketing Executive Level 4 apprenticeship meaning you could achieve two qualifications while growing your experience and responsibility within the business. Key Responsibilities Sales support: Assisting the sales team with administration, from initial enquiry through to case completion Maintaining accurate records on our CRM system Liaising with clients and lenders by phone and email Supporting the preparation of finance applications and paperwork Helping to identify and follow up on new business opportunities Marketing support: Assisting with social media content and scheduling Supporting email marketing campaigns and newsletters Helping to maintain and update the company website Assisting with the creation of marketing materials and case studies Supporting event and networking activity What We're Looking For: A genuine interest in sales, with confidence to speak with clients and colleagues An interest in developing marketing skills alongside sales administration Strong communication skills, both written and verbal Well organised, with good attention to detail A proactive, can-do attitude and willingness to learn Comfortable using Microsoft Office (Word, Excel, Outlook) GCSEs (or equivalent) in English and Maths, grade 4/C or above Training: Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship. We can hire apprentices at any time and hold regular workshops for those on the course. These workshops occur once every 2 weeks both online and in our academy in Bristol City Centre You will get specific 1-2-1 tutoring and regular reviews between you tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work If required, we can also provide Functional Skills in maths and English, throughout your apprenticeship Training Outcome:This apprenticeship pathway provides the opportunity to achieve two qualifications, hands-on experience across sales and marketing in a growing business, with support and mentoring from an experienced team. After completion, there is the chance to build a long-term career with a business that invests in its people.Employer Description:Pinnacle Business Finance is a commercial finance brokerage based in Bristol, sourcing finance solutions for businesses across the South West and, increasingly, nationwide. Founded in 2020, we've grown steadily and now have a team of 9 and we're looking to grow further. We're a close-knit, fast-paced business where everyone's contribution is visible and valued, and where an apprentice will get genuine hands-on exposure to both sales and marketing from day one.Working Hours :Monday - Friday, 09:00–17:00 (1 hour unpaid lunch break daily). 37.5 hours per week.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Presentation skills,Team working,Initiative ....Read more...
Head of Operations
Head of Operations – Iconic Scaling Drinks brand – London – Up to £100,000 plus package I am very excited to be partnered with one of the most publicized and growing brands in the market now. This brand has shown an exceptional level of performance, with a range of categories defining products and an iconic founder team. When you think green, you think of these guys!We are looking for an experienced and commercially minded Head of Operations to join their fast-growing drinks business at an exciting stage of growth. This is a senior leadership role responsible for building a scalable operational function that enables the business to continue its rapid expansion.Reporting to the executive leadership team, you will oversee the end-to-end operational strategy, leading supply chain, logistics, systems, and continuous improvement initiatives. You will play a key role in implementing technology, optimising processes, introducing AI-enabled efficiencies, and ensuring our operations can support significant future growth.This is a hands-on leadership role with 5 days per week in the London office. The ideal “must haves” will be leadership, scaling business and supply chain management. What You’ll Get Competitive salary, share scheme and travel allowanceFun, dynamic and supportive working cultureChance to shape and lead the full channel with a category defining brand. Head of Operations role includes: Develop and execute the operational strategy to support the company's continued growth and scalability.Lead, coach and develop a team of Supply Chain Managers and wider operations personnel.Oversee end-to-end supply chain, including procurement, production planning, inventory, warehousing and logistics.Build and manage strategic relationships with manufacturers, co-packers, 3PL providers and key suppliers.Lead the implementation, optimisation and ongoing development of ERP and operational systems.Drive digital transformation by introducing technology, automation and AI solutions to improve efficiency and decision-making.Establish scalable processes, governance and operational best practices across the business.Monitor operational KPIs, budgets and performance, identifying opportunities to improve service, efficiency and cost.Partner with Commercial, Finance, Sales and Product teams to support business objectives and new product launches.Lead continuous improvement initiatives to enhance operational performance and customer service.Identify operational risks and implement robust mitigation and business continuity plans. The ideal Head of Operations candidate: Proven senior operations leadership experience within an FMCG business, ideally in food or drinks.Demonstrated success scaling operations within a fast-growing business.Strong experience leading and developing high-performing operational and supply chain teams.Track record of implementing ERP systems and driving technology-enabled business transformation.Extensive experience managing complex supply chains, manufacturing partners and logistics providers.Strong commercial acumen with excellent analytical and problem-solving skills.Experience leveraging data, automation and AI to improve operational performance and efficiency.A collaborative, hands-on leadership style with the ability to influence stakeholders and drive change in a fast-paced environment. If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram ....Read more...
Retreat and Guest Relations Manager
Position Title: Retreat and Guest Relations ManagerSalary: Up to £44,000 per annum + BenefitsHours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidaysBased at Ampleforth Abbey YO62 4ENLine Manager: Head of Guest OperationsKey relationships: The Monastery Lead for HospitalityLine management of: 2 x Retreat Coordinators1 x Event CoordinatorVolunteers within Retreats & Events About Ampleforth AbbeyAmpleforth Abbey is home to the UK’s largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action.Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room.Ampleforth Abbey Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, “Choosing a Future Together”, to ensure a sustainable, faith-led future for the Abbey.Supporting the Monastic Community’s charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences.If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you!Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Ampleforth Benedictine Community.The main responsibilities are as follows but are not limited to:-1. Guest Relations and Front of House for Ampleforth Abbey Trust Provide a first point of Benedictine welcome to all guests, visitors and enquirers.Working closely with the Monastic Lead, manage and implement the annual programme of retreats.Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests.Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events.Oversee guest arrivals, check-in/check-out processes.Oversee the provision of a Benedictine welcome to all group and event visitors.Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors.Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements.Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guest's satisfaction.Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations. 2. Team Leadership & Management Set the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience.Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Community’s aims.Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings.Participate in all Ampleforth Abbey Trust team meetings appropriate to the Role of Guest Relations Manager.Lead regular team meetings for the management of the team’s workload and the delivery of efficient and proactive guest support services.Conduct regular performance reviews to develop the skills and personal development of the Coordination team members.Lead or arrange training for team members, appropriate to their role.Set clear performance targets for retreat and event bookings.Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trust’s Policies and Procedures. 3. Reservations & Revenue Management Manage the booking calendar for Ampleforth Abbey Trust.Oversee all individual and group retreat reservations.Oversee the coordination of all group tours bookings.Optimise room occupancy and venue space utilization.Handle complex customer enquiries and escalations efficiently.Process invoices, deposits and final billing reports accurately.Track and report on key KPIs.Present monthly performance summaries and guest feedback analysis. 4. Conferences, Concerts & Events Management Serve as the primary contact for all external hire arrangements.Negotiate contracts, rates and terms for corporate conferences and events.Coordinate ticketing, seating plans and logistics for events and concerts.Liaise with internal and external caterers, audio visual technicians, and facilities’ teams for the smooth delivery of all events.Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events. 5. Customer Experience & Quality Control Ensure the Benedictine charism of Hospitality is at the heart of the guest experience.Create a warm, welcoming, professional Benedictine guest experience for all guests.Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis.Ensure special guest requirements and dietary needs are logged and delivered. Ensure all health and safety compliance requirements and documentation are fulfilled across the guests’ experience. Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience at Ampleforth Abbey.About You Previous experience in a similar roleStrong leadership and team management skillsBe a team player, flexible and reliable with a can-do attitudeExcellent guest service and communication abilitiesGood organisational skills with excellent attention to detailStrong problem-solving skills with the ability to manage multiple priorities.Own transport requiredExperience working in a heritage, visitor attraction, or faith-based settingInterest in history, heritage, or monastic traditionCalm, approachable, and professional mannerRespect and support for the spiritual and historic nature of the AbbeyAbility to work in a sometimes quiet, reflective environment Working Conditions Includes weekends, bank holidays, and occasional eventsFast-paced environment during peak visitor seasons Benefits Up to 8% employer-matched pensionLife assuranceFree lunch during working hoursFree on-site parking20% discount at the Tea room and Abbey ShopCycle to Work SchemeChristmas ClosureHistoric Houses and Yorkshire Great Houses, Castles and Gardens passes to borrowEmployee Assistance programmeRetail savings platform50% discount on fitness suite, swimming and other activities at St Albans Centre Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references.Interested? If you feel that you possess the relevant skills and experience, then please submit your CV for review. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...