Customer Account Manager Jobs   Found 79 Jobs, Page 4 of 4 Pages Sort by: Relevance Date

Apprentice Sales Support Officer

Here in Partnerships, we’re all about what makes our customers tick. From attending a conference to find new business, to managing relationships to help our customers boost their performance, our jobs are busy, varied and extremely rewarding. The role: We’re looking for an enthusiastic individual early in their career who is keen to learn business operations, customer service administration, reporting, and relationship support in a fast-paced commercial environment. You’ll provide organised, proactive administrative and reporting support to the Sales & Partnerships function, acting as a first point of contact for incoming requests, maintaining accurate CRM data, supporting campaigns/communications, and helping the wider team work efficiently. What you’ll be doing: You’ll support the sales and partnerships team across a range of activities, including:  · Act as first point of contact for the team inbox and phone line, triaging and routing requests promptly with same-day responses where possible. Handle common partner and admin queries (e.g. account access, contact updates, onboarding information, campaign updates).  Log interactions accurately in CRM and Zendesk, escalating complex issues with a clear summary to the line manager.  Maintain and audit partner/agent records in the CRM, supporting data hygiene, tagging accuracy and website user administration.  Produce and distribute agreed daily/weekly reports and support Trading Pack inputs using provided templates. Support campaign and incentive delivery, including maintaining distribution lists, cross-checking eligibility and logging engagement. Assist with outbound communications and partner updates, proofing content in line with brand guidelines.  Provide general admin support across the Sales & Partnerships function, including meeting coordination, note-taking and occasional travel/expenses admin. Training:The candidate will follow a Level 3 apprenticeship programme and study towards a full standard as a Business Administrator. This training will be structured and delivered by Cheshire College – South & West. If you do not already hold GCSEs at grade A-C / 8-4 in English and Maths, you may be required to complete Functional Skills in the related subjects to attain Level 2 Functional Skills.Training Outcome:A full-time role is potentially available on successful completion of the apprenticeship.Employer Description:As renowned travel industry heavyweights (if we do say so ourselves), the Travel Innovation Group offers a wealth of unique services via our three companies; Lime, Aviate and Calrom. So, what exactly do we do? We began with our bespoke tech which provides market-leading flight booking systems for the world's leading airlines to the travel trade to book the world’s most recognisable travel brands. Our service is legendary in the industry (for all the right reasons) and thanks to this foundation, our growth continues to skyrocket with new, exciting products launching regularly, from cruise packages to luxury hotel booking services. What can we say – we’ve always been innovators at heart! While we now have offices, people and partners across the globe, the hub of the action remains at our thriving Cheshire Oaks (UK) HQ and we’re looking for exceptional talent to join us, to succeed with us and to grow with us.Working Hours :09:00 – 17:30, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working ....Read more...

Administrative Assistant

Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams:  the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events.  In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance.  The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The Administration Assistant will report to the Executive Assistant & Manager of Corporate Administration.  This position plays a critical role in linking our daily administration activities and will need to have a high degree of attention to detail, project coordination skills, exceptional customer service, confidentiality and align to organizational process, templates, and standard operating procedures.Our ideal candidate will be an individual that enjoys administrative tasks, is technically proficient, enjoys contributing to a high performing team and has great interpersonal skills.Why join our Team? Exhilarating and fun-loving cultureFlexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In conjunction with the Executive Assistant & Manager of Corporate Administration, the duties for this position include but are not limited to:General Administration & Reception Administration tasks including filing, photocopying, and postage (maintain & fill as needed).Develop & manage confidential excel & Momentus databases.Report & presentation coordination in standardized templates and formats.Provide break relief for PNE reception and coverage if necessary.Take, transcribe (all formats) and distribute minutes of meetings as directed.Maintain photocopy room, office supplies and arrange service requests as needed.Maintain Admin lunchroom, turning on dishwasher at the end of the day and emptying in the morning, ensuring adequate supplies and ordering more when needed.Order corporate business cards as needed.Gift basket/thank you card coordination as needed. Sales Administration Supports sales & corporate partnerships with: Client documentation support including background/credit research, contracts event memos, invoicing and survey distribution & reporting.Attendance tracking for annual report.Weekly cross checks for consistency of event details between all PNE websites, FAQs and signage.FAQ facilitation & distribution with support from TicketLeader.Sales venue, competitor and lead research, data entry for Momentus.Reconciling expense statements for senior managers. Community Administration Supports Account Manager Facility Sales with:   Coordinating the community ice clients by managing the client bookings, contracts, invoicing, payments and communication to operations. Supports Communications & Community Engagement Manager with: Distribution of community donations.Community outreach meetings coordination and communications.Internal and external communication materials. What else? Must have successful completion of Grade 12.Must have a minimum of 4 years of work experience within an administrative capacity.Successful completion of an Administrative Certification program considered an asset.Must have advanced proficiency in computer applications including but not limited to MS Office Suite, Teams with a minimum typing speed of 50 words per minute.Must have a keen attention to detail with strong written and verbal communication skills, including but not limited to: Excellent customer service skills (communication skills both written (email/letters etc.) and verbal (phone) and can manage thru difficult/conflict conversations with clients.Excellent knowledge of business English, punctuation, grammar and vocabulary. Must have strong time management skills with: Ability to perform assigned tasks within expected deadlines, utilizing prescribed work methods and procedures.Ability to take initiative to be proactive with the ability to function with some independence and under pressure and ability to meet multiple service demands as the same time.Flexibility to easily accept changing priorities and tasks as delegated. Ability to follow established procedures and to use initiative and judgment as required.Ability to deal with confidential matters and use discretion.Ability to facilitate gathering information from multiple departments.Must be available to work from 8:30AM – 4:00PM, Monday – Friday.Must be available to work on-site in this role.Candidates must undergo a Criminal Record Check. Who are you? Team player.Committed to striving for excellence.Skilled at time management.Organized and detail oriented. Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.  ....Read more...

Account Manager

Account ManagerSalary: £30,000 – £38,000 plus annual bonusLocation: Fantastic Leeds city centre officeWork model: Flexible working based in LeedsHoliday: 28 days, plus bank holidays and your birthdayWe’re looking for experienced marketeers that are passionate about great results and amazing client service to deliver our web, social and email campaigns You Platforms is a content marketing agency with owned audiences across Leeds-List, Yorkshire-List and Manchester-List.What makes us unique is that we have access to incredible data science that drives the success of our client work. This means that we steer client campaigns on to the right track and can have real confidence in our ability to deliver results.We create novel, multi-channel, native advertising campaigns that make our readers want to take action and we’re looking for people to deliver them for our clients. You’ll be taking responsibility of the process from onboarding through to rebooking so you’ll need to be an excellent communicator and comfortable regularly making calls and attending meetings with our portfolio of clients.Here are a few of the ways that we’re different:– Our average time on page is 6X the industry average – We achieve 400% more conversions – We have an almost unbelievable bounce rate of just 5.9%This role manages campaigns from onboarding through to rebooking, alongside taking an active responsibility in leading the team and ensuring our commercial success. You’ll have access to years of audience insights that tells us what inspires readers to act and interact with our clients, so you can be confident in delivering the results that your client needs, not what they’re getting from traditional media. We call it doing what’s right, not what’s easy.And you’ll share in our success. When your clients win, so do you, with our annual bonus scheme in client services.About the jobWhat you'll be doing Managing multi-channel digital campaigns from start to finishRegularly communicating with clients and stakeholders by email, phone and through meetingsManaging briefs through our studioManaging senior stakeholdersKeeping clients happy and campaigns on scheduleWorking with our business development team to onboard clientsClearly communicating with clients so they always feel valuedCreating project plans, managing deadlines and handling resourcesGathering info, assets and insights for client campaignsAnalysing campaign performance and identifying improvementsUnderstanding digital media trends so that we're always ahead of the curveRetaining and rebooking clients by providing fantastic customer serviceTaking responsibility for our commercial success There’s huge development potential for those that contribute to our commercial success.About youYou’ll need to be a people person that is fiercely candid and charismatic with your clients so that you create a seamless client experience that delivers exceptional results and long-lasting commercial relationships. As well as at least 4 years commercial digital marketing experience, you’ll need top-notch organisational skills and a love of exceeding expectations in a fast-paced environment. High levels of literacy and numeracy are essential as is knowledge of GA4. You must have a qualification in marketing and be able to effectively communicate digital marketing concepts.Professional memberships in marketing are an advantage.   INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...

Brand Ambassador, PNE Prize Home Lottery

Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams:  the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events.  In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance.  The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.  At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. We are looking for talented individuals to join our PNE Gaming Team and play a key role in promoting and marketing the lottery and the Fair at the PNE. The PNE Prize Home Lottery is the oldest charity lottery in BC.  The PNE Prize Home Lottery Brand Ambassador visits shopping centers and community events throughout Metro Vancouver to relay key messages about the PNE Prize Home Lottery, giving guests the opportunity to review the prize package, ask questions and purchase tickets on location.Why join our Team? Exhilarating and fun-loving culture Flexible work environment  Opportunity for free or discounted tickets to shows, events, sports games, and much more  Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands Competitive compensation package Opportunity to create lasting memories and friendships!  What will you do this year?In your role as a PNE Prize Home Lottery Brand Ambassador, your primary accountabilities will be to: Sell Prize Home Lottery tickets by inputting customer information onto a Tablet linked to our POS system; provide information on the Prize Home Lottery at off-site locations such as Malls, centres, and outdoor community events, as well as on the PNE Site.Work with the Assistant Manager, Gaming Operations and other staff on all matters pertaining to the sale of tickets by vendors and to accurately account for sale of ticketsOversee PH Lottery display, ensuring display is kept organized and assets such as tablets and debit terminals are kept secured.Ensure orders placed and payment taken match for end of shift reconciliation.Perform other related duties as assigned. What else? Successful completion of Grade 12Must be at least 19 years of age by May 18, 2026.Must have a vehicle to transfer the lottery display to and from the mall or community eventsMinimum of 1-2 years of customer service experiencePrevious cash handling and balancing experiencePrevious experience with promotions, sales or as a Sales Representative is an assetAble to commute to various locations and the P.N.E. siteProficiency in a second language is an assetAble to work independently, staying at an assigned mall/shopping centre boothProvide exceptional and friendly guest serviceAble to work with little supervisionMust be self-motivated and have an outgoing attitude that will encourage guests to purchase lottery ticketsEnsure that P.N.E. dress code is adhered to at all timesAvailable on a part-time basis, including days, evenings and weekends (2-4 Shifts/week) until September 7th, 2026,Candidates must undergo a Criminal Record Check. Who are you? PassionateOut-goingSkillful communicatorProactiveReliableMethodical Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.  ....Read more...