Job Title: Assistant Concierge – Luxury Residential Building - LondonSalary: £30,000Location: LondonI am on the lookout for an Assistant Concierge to join this Luxury Residential Building in London. My client is looking for an experienced Assistant Concierge from a 5 Star background. As Assistant Concierge you will be the first point of contact for the residents, guests, and contractors so we are looking for someone with impeccable customer service skills. You will be overseeing the Porter and Valet role so you will need a full driving license. About the position
Meet and greet the guests on arrivalAssist the guests with their luggage and any other requestsAct as an ambassador for the brandWork alongside the concierge teamSign in contractorsProvide a 5- star service
The successful candidate
Previous experience in luxury hotels or residential buildings Impeccable level of customer service skillsMust be well presented with flawless communication skillsStrong knowledge of London and the local areaFull Driving licenseFluent in English, both written and spokenBe willing to go the extra mile
Company benefits
Competitive salaryTailored uniform provided
If you are keen to discuss the details further, please apply today or send your cv to ed@Corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
About The RoleExcellent opportunity as a Night Concierge to provide an overnight presence, making sure of our residents welfare and that our building is secure.At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for vulnerable adults.The Night Concierge will need to help ensure the safety of residents and the security of the building by being an overnight on-site presence and will:Supervise people as they enter and exit the buildingRespond to CCTV and conduct building checksEngage with vulnerable adults who live in the serviceEncourage residents to follow house rulesMaintain a night logCleaning of staff and communal areasCarry out nightly health and safety checks of building and groundsThe shift pattern for this role will be on a rota basis: 4 nights on 4 nights off, start 20:45 end 07:45 waking night with 30 minute break.About The CandidateWe need you to be naturally aligned with Salvation Army Homes values and behaviours and to demonstrate energy and passion in your contribution as a Night Concierge to transforming lives.You will be confident and be able to communicate effectively with a diverse range of people including residents, colleagues and local neighbours. We need you to have:Empathy with our client groupStrong interpersonal and communication skillsGood time managementA willingness to work night shift on a rota basisBenefits of working as a Night Concierge:
£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your career About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible''....Read more...
About The RoleExcellent opportunity as a Day Concierge to provide an on-site presence in Abbot Lodge, Salford making sure our residents are well and our building is secure. At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.The Day Concierge will need to help ensure the safety of residents and the security of the building by being an on-site presence and will:Supervise people as they enter and exit the buildingMonitor CCTV and conduct building checksEngage with vulnerable people who live in the service for up to eight weeksEncourage residents to follow house rulesMaintain a security logShift pattern for this role will be: Saturday and Sunday, 21 hrs, 6pm-12am on a 2 week rota.About The CandidateYou will instinctively work in a manner that aligns fully with values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives.You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:Empathy with our client groupStrong interpersonal and influencing skillsGood time managementA willingness to work night shift on a rota basisIn return, we’ll give you access to some great benefits. These include:
£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible....Read more...
An outstanding job opportunity has arisen for a dedicated Operations Manager. The position will include daily travel to services in the East of England area to support the specialist services operations team to manage the operation and financial/business health of state of art care services
**NMC registered nurse with relevant post-registration experience, desirable but not essential**
The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing £15M in nursing/residential homes in the East of England region
As the Operations Manager your key responsibilities include:
Develop excellent relationships with key contacts in our regions, specifically targeting the private market
To be actively lead Sales & Business Development activities for all homes
Ensure all services are fully resourced through effective recruitment management
Undertake regular audits of the homes to ensure that financial and operational processes are appropriately implemented
Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
The successful Operations Manager will receive an excellent salary of £60,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
*Monthly Car Allowance*
Annual performance related pay
Comprehensive induction programme
Career development opportunities from a fast-growing group
Generous holiday allowance
Private medical cover
Reference ID: 5630
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Norfolk area
The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing £15M in nursing/residential homes in Norfolk
**NMC registered nurse with relevant post-registration experience, desirable but not essential**
As the Operations Manager your key responsibilities include:
Develop excellent relationships with key contacts in our regions, specifically targeting the private market
Actively lead Sales & Business Development activities for all branches
Ensure all services are fully resourced through effective recruitment management
Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary up to £60,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance**
Annual performance related pay
Comprehensive induction programme
Career development opportunities from a fast-growing group
Generous holiday allowance
Private medical cover
Generous pension contribution
Reference ID: 6616
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
COREcruitment is working with a luxury Members club in Mayfair. They are a multiple site growing business. My client is recruiting for a Front of House (FOH) Reception Manager at an exclusive brand focuses on delivering exceptional customer service and managing the first point of contact for guests.Key Responsibilities:Guest Management:
Warmly welcome and greet guests, ensuring a luxury experience from arrival to departure.Handle guest requests efficiently, including reservations, special accommodations, and VIP services.Manage check-in and check-out processes, coordinating with security and valet teams as needed.
Staff Management:
Supervise and train front-of-house receptionists and concierge staff.Create staffing schedules to ensure adequate coverage during peak times.Lead and motivate the team to deliver outstanding service, fostering a positive and professional atmosphere.
Operational Oversight:
Oversee smooth daily operations at the reception, including bookings, cancellations, and last-minute changes.Coordinate with event managers and other departments (kitchen, bar, security) to ensure seamless service.Ensure the reception area meets the venue’s luxury brand standards in both appearance and service.
Customer Service:
Handle complaints or issues professionally, resolving them to the satisfaction of guests.Monitor guest feedback and work to continually improve service standards.Build long-lasting relationships with regular clients and members, offering personalized experiences.
Financial & Reporting:
Assist in managing budgets related to front-of-house operations, staffing, and supplies.Prepare reports on guest attendance, satisfaction, and feedback, as well as revenue-related matters such as reservation fees
Key Skills and Qualifications:
Exceptional Customer Service Skills: Experience in hospitality or high-end service environments, with the ability to meet the expectations of a discerning clientele.Leadership & Management: Proven experience in team management, particularly in a hospitality or luxury setting.Communication: Excellent interpersonal skills to interact with guests, team members, and other departments.Attention to Detail: Ability to manage the finer details of guest experiences, from first impressions to problem resolution.Knowledge of Luxury Hospitality: Strong understanding of high-end service standards, particularly in exclusive venues or members clubs.Technical Skills: Proficiency with booking systems, POS software, and reporting tools.
If you are interested, please send your CV to Sophie at Sophie@corecruitment.com or contact her directly on 0207 539 5589....Read more...
The successful candidate will be required to work 37.5 hours per week, working across Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 1 - 3 months, with the possibility of extension. Please note; you'll be managing 5 young people services in the Greenwich boroughIn this position, you will be required to:- Manage 4 Project Workers, 4 Night Workers and 1 Day Concierge; providing effective line management, supervision, training and development opportunities, overseeing staff recruitment and rota management- Actively direct team members in their day-to-day work to ensure that young people receive a consistent, high quality and responsive service- Ensure that each client has an individual package of support with regular formal and informal key working, and an up-to-date co-produced support and safety plan- Oversee the reports regarding missing young people, to lead on coordinating a joined up response with statutory services, as well as directing a variety of approaches for non-engaging clients- Lead on developing the recruitment, training, and the use of volunteers across the YP services in response to clients' needs within schemes- Maintain positive working relationships with the Local Authority Commissioning Team, Pathways and referral agencies- Oversee referrals ensuring they meet the criteria and service specification and ensure that referrals are interviewed, assessed and accepted / rejected in line with policy- Ensure that preparation for move-on begins once the young person moves into the service and to lead on the development and roll out of a comprehensive package of life skills training which is available to all- Ensure consistent monitoring of the quality of support delivered daily, through working alongside staff in meetings and through consistent review of support delivery and housing management duties- As directed by the Regional Services Manager, to contribute to organisational and statutory monitoring and reporting within set deadlines- Ensure the property is maintained to a high standard and that effective systems are in place to ensure all areas of housing management are efficient and offer value for money, with voids kept to a minimum and rental income maximised- Ensure that staff and volunteers are aware of and fulfil their responsibilities within the organisations Health and Safety procedural framework, have completed the required training and adhere to organisational policy and procedure at all times- Ensure that all property risk assessments are reviewed and updated at regular intervals- Ensure that staff are committed to safeguarding children and vulnerable adultsTo apply for this role, you must have:- Experience of effectively managing staff that work with the range of issues involved in the delivery of quality services to young people who may be at risk or looked after with complex needs including offending and gang affiliation- Demonstrable understanding of effective practice in responding to the needs of looked after children and care leavers aged 16 and 17, as well as local authority statutory duties- Proven track record of staff and service management and demonstrable ability to manage staff performance and motivate staff members to perform effectively- Experience of managing accommodation-based services with a variety of tenures and knowledge of the associated housing management and health and safety requirements- Essential: experience managing multiple services- High level of numeracy, literacy and comprehension in order to be able to contribute to budget setting, monitor expenditure, write reports and review, analyse and extrapolate from written information- Ability to co-ordinate the work of a number of individuals or agencies to get tasks completed to time and to specification- Strong networking skills and proven ability to build positive working relationships with internal and external stakeholders in order to establish or improve services to service users....Read more...
An outstanding job opportunity has arisen for a dedicated Operations Manager. The position will include daily travel to services in the East of England area to support the specialist services operations team to manage the operation and financial/business health of state of art care services **NMC registered nurse with relevant post-registration experience, desirable but not essential** The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing £15M in nursing/residential homes in the East of England region As the Operations Manager your key responsibilities include:· Develop excellent relationships with key contacts in our regions, specifically targeting the private market· To be actively lead Sales & Business Development activities for all homes· Ensure all services are fully resourced through effective recruitment management· Undertake regular audits of the homes to ensure that financial and operational processes are appropriately implemented· Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills The following skills and experience would be preferred and beneficial for the role:· Proven experience in managing operations in a care home or similar healthcare setting· Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service· Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry· Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders· Ability to analyse data and make informed decisions to achieve business objectives· Knowledge of best practices in quality care and environment for elderly residents· Ability to work independently and collaboratively in a fast-paced environment The successful Operations Manager will receive an excellent salary of £60,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:*Monthly Car Allowance*· Annual performance related pay· Comprehensive induction programme· Career development opportunities from a fast-growing group· Generous holiday allowance· Private medical cover Reference ID: 5630To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk....Read more...
You will be a permanent member of the Leisure Centre Team carrying out job roles such as General Assistant, Recreation Assistant, Concierge, Swimming Teacher & Fitness Instructor. The job roles that you are rotated for will be dependant on which qualifications you have achieved as well as the needs of the centre.
The Leisure Team Member - Apprentice role is an ideal opportunity to work, learn and develop your career within GLL.
Customer Experience
- Understanding the services and products on offer to assist with customer questions and queries
- Supporting different types of customers with different needs
- Supporting the centre in gaining customer feedback on our products and services including dealing with customer complaints
- Support the centre to deliver swimming lessons where required (qualification dependant)
- Sharing knowledge with customers on the role exercise plays in health and wellbeing
- Conducting customers' gym inductions and health screening where required (qualifications dependant)
- Planning and delivering exercise sessions to meet customers' health and fitness goals
People Experience
- Supporting GLL's visions and values
- Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and General Manager
- Ensure all training and qualification deadlines are met in agreement with your tutor and manger
- Achieve and maintain all necessary qualifications including ongoing CPD training
- Keep up-to-date with trends and developments in the leisure industry
Business Performance
- Have a understanding of GLL and its position in the Health & Fitness Industry
- Understand the performance of the centre(s) that you are working in and the external and internal factors that can affect performance
Operations Performance and risk management
- Support the centre to open and close the building
- Supervising and lifeguarding customers in swimming pools
- Setting up and taking down different types of equipment for activities such as badminton, exercise classes and 5-a-side football
- Cleaning and maintenance of different areas of the centre
Personal Effectiveness and Development
- Demonstrates and lives GLL People with Purpose values
- Personally demonstrates equality, inclusion and diversity in their behaviours and actions
- Attend all monthly workshops and progress meetings as per your apprenticeship standard
- Fully participates and engages in GLL Management meetings, development programmes and on going assessment of performance
- Develops skills through shared learning and peer learning community.
- Discusses own performance, learning and development needs with their line manager, which is reflected in a live personal development plan.
You will be enrolled on a Leisure Team Member apprenticeship level 2 programme which takes approximately 18months to complete as well as completing the following qualifications throughout the length of your apprenticeship:
- National Pool Lifeguard Qualification (NPLQ)
- First Aid at Work (Level 3)
- STA Award in Teaching Swimming
- STA Certificate in Teaching Swimming
- Level 2 Gym InstructorTraining:
Leisure Team Member Apprenticeship L2 including Functional Skills in Maths and English
Training Outcome:GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 Leisure Duty Manager apprenticeship once they have completed their Level 2.Employer Description:White Horse Leisure and Tennis Centre is a state-of-the-art leisure centre, located in Abingdon, Oxfordshire. The centre offers a variety of facilities including: a gym, fitness class studio, 8 lane swimming pool, teaching pool, 2 squash courts, 8 badminton court sports hall, sauna & steam room, 6 indoor tennis courts and 4 artificial grass courts. The Centre provides highly-reputable junior and adult sports courses, and also offers a variety of kid's activities including soft play, children's Working Hours :5 days a week including some weekend. Shifts ranging 6am to 2pm or 2pm to 11pm. TBC.Skills: Team Working,Organisation Skills....Read more...
You will be a permanent member of the Leisure Centre Team carrying out job roles such as:
General Assistant
Recreation Assistant
Concierge
Swimming Teacher
Fitness Instructor
The job roles that you are rotated for will be dependent on which qualifications you have achieved as well as the needs of the centre.
The Leisure Team Member - Apprentice role is an ideal opportunity to work, learn and develop your career within GLL.
Customer Experience:
Understanding the services and products on offer to assist with customer questions and queries
Supporting different types of customers with different needs
Supporting the centre in gaining customer feedback on our products and services including dealing with customer complaints
Support the centre to deliver swimming lessons where required (qualification dependant)
Sharing knowledge with customers on the role exercise plays in health and wellbeing
Conducting customers’ gym inductions and health screening where required (qualifications dependant)
Planning and delivering exercise sessions to meet customers’ health and fitness goals
People Experience:
Supporting GLL’s visions and values
Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and General Manager
Ensure all training and qualification deadlines are met in agreement with your tutor and manger
Achieve and maintain all necessary qualifications including ongoing CPD training
Keep up to date with trends and developments in the leisure industry
Business Performance:
Have a understanding of GLL and its position in the Health & Fitness Industry
Understand the performance of the centre(s) that you are working in and the external and internal factors that can affect performance
Operations Performance and risk management:
Support the centre to open and close the building
Supervising and lifeguarding customers in swimming pools
Setting up and taking down different types of equipment for activities such as badminton, exercise classes and 5-a-side football
Cleaning and maintenance of different areas of the centre
Personal Effectiveness and Development:
Demonstrates and lives GLL People with Purpose values
Personally, demonstrates equality, inclusion and diversity in their behaviours and actions
Attend all monthly workshops and progress meetings as per your apprenticeship standard
Fully participates and engages in GLL Management meetings, development programmes and ongoing assessment of performance
Develops skills through shared learning and peer learning community
Discusses own performance, learning and development needs with their line manager, which is reflected in a live personal development plan
Training:You will be enrolled on a Leisure Team Member apprenticeship level 2 programme which takes approximately 18-months to complete as well as completing the following qualifications throughout the length of your apprenticeship:
National Pool Lifeguard Qualification (NPLQ)
First Aid at Work (Level 3)
STA Award in Teaching Swimming
STA Certificate in Teaching Swimming
Level 2 Gym Instructor
Training Outcome:GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 Leisure Duty Manager apprenticeship once they have completed their Level 2.Employer Description:White Horse Leisure and Tennis Centre is a state-of-the-art leisure centre, located in Abingdon, Oxfordshire. The centre offers a variety of facilities including: a gym, fitness class studio, 8 lane swimming pool, teaching pool, 2 squash courts, 8 badminton court sports hall, sauna & steam room, 6 indoor tennis courts and 4 artificial grass courts. The Centre provides highly-reputable junior and adult sports courses, and also offers a variety of kid’s activities including soft play, children's birthday parties and swimming lessons. We have a wide selection of memberships available with no long term contract, so whether you are looking for a full access membership or pay as you go access, we will find something suitable for you.Working Hours :5 days a week including some weekend. Shifts ranging 6am to 2pm or 2pm to 11pmSkills: Communication skills,Attention to detail,Organisation skills,Team working....Read more...
