Main Responsibilities:
Assist the team to accurately and completely process online and traditional ticketing / fulfillment requests, back office error corrections, and non-refundable tracking
Identify and learn how to use the appropriate BCD Travel tools and systems to complete requests
Learn and enhance knowledge of the various travel industries supported (air, car, hotel, etc.)
Assist the team to use all available resources (knowledge resources, unused tickets, etc.)
Handles additional tasks as assigned
Benefits:
PMI and Dental after 2 years
Benefits portal which includes Employee Assistance Programme, discounts through shops, healthcash plan
23 days holiday
Training:
Level 3 Travel Consultant Apprenticeship Standard
Training Outcome:
Upon successful completion of the apprenticeship there will be the opportunity to progress further to become a Business Travel Consultant / Senior Business Travel Consultant
Employer Description:BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive, and help them make good choices on the road. BCD Group is a market leader in the travel industry. The privately-owned company was founded in 1975 by John Fentener van Vlissingen and consists of BCD Travel (global corporate travel management and its subsidiary BCD Meetings & Events, global meetings and events agency), Park ‘N Fly (off-airport parking) and Airtrade (consolidation and fulfillment).Working Hours :Monday - Friday, from 9.00am - 5.30pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working....Read more...
Issuing booking confirmations and travel documentation accurately and on time.
Managing booking amendments and changes for both customers and suppliers.
Supporting customers and internal sales teams with day-to-day queries.
Delivering a high standard of customer service across phone and email communication.
Resolving customer queries efficiently, aiming for first-contact resolution wherever possible.
Completing a variety of administrative tasks to support the wider operations team.
Processing customer payments accurately and securely.
Working within a fast-paced environment while maintaining excellent attention to detail.
Supporting the smooth running of customer bookings and post-booking service.
Training:
This apprenticeship leads to a formal qualification. On successful completion, you will achieve a Level 3 Travel Consultant qualification which will be added to your digital achievement record.
You will be supported throughout your journey by a dedicated Travel Assessor from our chosen training provider, who will work closely with you to ensure a positive, structured and enriching learning experience.
Training will be delivered through a blend of online and face-to-face sessions, both individually and in group settings, to provide a well-rounded learning experience.
You will have 6 hours per week within your working hours dedicated to your apprenticeship, supported by both your manager and assessor.
By learning from industry specialists and peers, you can develop the skills and confidence needed to become a qualified Travel Consultant in just over 12 months.
Training Outcome:On successful completion of the Level 3 Travel Consultant apprenticeship, you may have the opportunity to progress onto a further qualification to enhance your skills. Next steps and development opportunities will be discussed during your regular 1:1 meetingsEmployer Description:Travel Village Group is one of the UK’s leading independent cruise and travel specialists, proudly operating as a successful 4th-generation family business based in Blackpool. Our portfolio includes Travel Village, Southampton Cruise Centre, RiverCruising.co.uk, and The Holiday Village, helping customers across the UK book unforgettable cruise, river cruise, and holiday experiences. With decades of experience in the travel industry, we continue to grow through innovation, strong customer service, and an expanding digital presence across multiple brands. We combine the supportive culture of a family-run business with the excitement of working in a fast-moving and evolving industry.Working Hours :Monday - Friday: 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
A global leader in corporate travel is looking for an experienced Senior Business Travel Consultant (ERM) to join their multi-regional team.
If you have a background in crew, marine, offshore, or ERM travel and thrive in a fast-paced, client-focused environment, this could be a great next step.
The Role
As a Senior Business Travel Consultant, you’ll act as the primary point of contact for business travellers, managing complex travel requests across multiple channels.
You will:
Handle end-to-end travel arrangements with accuracy and efficiency
Provide expert consultation and proactive solutions to clients
Manage crew movements, rotations, and disruption scenarios
Identify opportunities to improve service delivery and client relationships
Support team members with guidance on processes and best practices
Contribute to projects, quality management, and operational improvements
About You
Proven experience in ERM, marine, offshore, or crew travel
Strong working knowledge of travel industry systems and processes
Advanced experience with GDS (Amadeus preferred)
Able to manage multiple priorities in a high-pressure, 24/7 environment
Detail-oriented with excellent problem-solving skills
Confident communicator with strong customer service focus
Comfortable working within a global, remote team
Location
Remote across Europe (UK, Netherlands, Spain, Italy, *Poland, Sweden, Denmark, Finland, Luxembourg, Belgium)*Hybrid option available for candidates near select Poland office locations
What’s on Offer
Flexible remote working options
Career growth within a global organisation
Competitive salary up to £32,000 depending on experience, and benefits package
Generous annual leave
Wellbeing support (mental, physical & financial)
Travel industry perks and discounts
Inclusive, collaborative work culture
Interested or want to learn more? Apply directly online or reach out for a confidential conversation to Michael@traveltraderecruitment.co.uk.
....Read more...
Phase 1: Service & Operations (Months 1–9)
Post-Booking Support: Managing guest enquiries and assisting travellers after their initial booking is confirmed.
Logistics Review: Checking visa requirements, medical protocols, and travel documentation for accuracy.
Technical Data Entry: Utilising internal and external booking platforms to manage guest itineraries.
Compliance Auditing: Ensuring all guest data and transactions adhere to GDPR and Package Travel Regulations.
Geographic Research: Studying port details and global maps to provide expert travel advice.
Phase 2: Sales & Consultancy (Months 10–16)
Consultative Selling: Handling new enquiries to match customers with specific cruise lines and cabin types.
Financial Costing: Calculating complex travel quotes, managing profit margins, and balancing turnover.
Lead Management: Following up with previous guests to build rapport and secure repeat business.
Upselling: Identifying opportunities to add value to bookings through excursions, upgrades, or extended packages.
Objection Handling: Communicating with hesitant leads to provide product clarity and close sales. Training:Phase 1: The Service Foundation (Months 1–9)
Focus: Technical proficiency, logistics, and "The Cost of Error."
Mentorship & Shadowing: Pair with "Industry Veterans" to observe how they handle complex guest issues and navigate the "mechanics" of a voyage.
Geography & Port Workshops: Structured sessions to master global port layouts, seasonal weather patterns, and local attractions to become a "walking atlas."
Systems Training: Hands-on "Sandbox" sessions with internal booking CRM and external supplier platforms.
Compliance Boot camps: Deep dives into the legal side of travel, including:
GDPR: Protecting guest data.
Package Travel Regs: Understanding guest protection and company liability.
Health & Safety: Mastering visa and medical protocols.
The Service Desk: Daily real-world application by supporting guests post-booking to understand the impact of errors.
Phase 2: Sales Excellence (Months 10–16)
Focus: Commercial acumen, relationship management, and high-value closing.
Consultative Sales Coaching: Shifting from "order taking" to expert advice. Training focusses on matching customer needs to the right cruise line and cabin.
Commercial Finance Training: Learning the "Business of Travel"—understanding the difference between Turnover vs. Profit and how to maximise margins.
The Art of the Upsell: Learning how to identify value-add opportunities (upgraded suites, excursions) that enhance the guest experience.
Rapport & Retention Workshops: Techniques for building a loyal client base through personalised follow-ups and CRM management.
Qualification Preparation: Dedicated study time and portfolio building to complete your Nationally Recognised Level 3 Qualification.
Ongoing Professional Development
Earn While You Learn: You will have regular "Off-the-job" training hours dedicated to your qualification.
Expert Reviews: Monthly progress meetings with mentors to review sales targets, technical accuracy, and career goals.
Product Immersions: Opportunities to learn directly from cruise line representatives about new ships and itineraries. Training Outcome:Immediate Post-Apprenticeship: Graduate Sales Consultant.
Once you earn your Level 3 Travel Consultant qualification, you transition from an apprentice to a full Sales or Customer Service role based on business needs.
Rewards: You move onto their commission structure. At this stage, your earning potential increases significantly based on your ability to convert leads into bookings.
Iglu has a strong history of promoting from within. Many of their current managers started as agents. A follow-on career path could look like this:
Assistant Sales Manager: Helping to run a sales pod, coaching agents, and monitoring daily targets.
Sales Manager: Overseeing larger teams, focusing on workforce planning and hitting department-wide KPIs.
Specialist Sales & Service Manager: Managing specific departments like Cruise Sales or Customer Resolution.Employer Description:Founded in 1998 and now part of Flight Centre Travel Group, Iglu.com is the UK’s leading specialist for cruise and ski travel. Through brands like Iglu Cruise and Planet Cruise, we offer expert, independent advice and over 20,000 holiday options. We prioritize innovation and expertise, recently winning UK Cruise Awards 2026 (Carnival UK).Working Hours :Monday to Friday 9am to 5:30pmSkills: Communication skills,Attention to detail,Organisation skills....Read more...
Recruitment Consultant - Bellshill – £28-£30k p/a DoE - Exciting Career Opportunity - Apply Today!Ignition Driver Recruitment are currently recruiting for a 360° Recruitment Consultant, to be based at our office in Bellshill. The office works closely with a range of local clients, while actively building new relationships across the area to expand our presence.Do you:Have demonstrable experience working within recruitment?Have a passion for sales and business development?Have the ability to think on your feet?Have the capability to learn quickly?Have the drive and determination to push yourself in a challenging environment?If the answer to all of the above is YES, we would love to hear from you. In return for your hard work and dedication, we will invest the time needed to ensure your initial learning curve is more than successful, and that you are fully integrated into not only the branch team but the organization as a whole.Your own full UK driving licence is essential, as travel to client sites is required, but when based in the office you will be within walking distance of all local amenities in a thriving city centre. There is also free parking available, and excellent public transport links.Recruitment Consultant - Role & ResponsibilitiesResponsible for the end-to-end booking process of HGV driversAttend regular meetings with new and existing clients for both servicing and also business growthParticipate and promote all engagement initiatives with teamsWorking for a number of high profile clients, recruiting, booking & managing predominantly HGV DriversAdvertising, Screening and Interviewing potential HGV driversClient and Candidate engagement and hands on people managementPlease note that whilst this role is mostly managing HGV drivers, there may be some requirement to deal with warehousing flex-employees also.Recruitment Consultant - Working HoursThe role is Monday to Friday, and we are looking for someone who can meet the requirement for flexibility when it comes to working hours and days. It is a full-time role, therefore 37.5 hours a week standard, but there will be requirements during busier periods for longer working hours and potential weekend working.You will also be required to undertake an on-call facility,which is based on a rota, so you will not be on call all the time.Recruitment Consultant - Candidate RequirementsYou will have excellent interpersonal skills, experience of building and maintaining relationships internally and externallyYou must be able to work under your own initiative, as well as part of a larger teamYou should be confident with your own time managementYou will have a pragmatic approach to problem-solvingYou will be able to demonstrate 12 months experience working in a similar roleRecruitment Consultant - The PackageFinancial:Excellent salary prospectsWeekly Pay (Friday)Death In ServiceCompany Contribution Pension SchemeWelfare:An extra day off during your birthday monthFantastic employee engagement initiativesAnnual Summer Garden PartyAnnual Black Tie Christmas EventTeam events throughout the yearIndependent HR team for training, advice and supportWorking in a vibrant and exciting atmosphereProfessional Development:Fantastic career development opportunitiesExcellent employee growthContinuous training opportunitiesEmployee mentoringRegular performance assessments to enhance career progressionIf you think you have what it takes to join this expanding team, and you would like to chat to someone further about the role, the company and your prospects with the business, please click to apply today.Our hiring manager will review your CV, and give you a call for an informal chat before hopefully, progressing you through to the next stage for a formal interview.....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, and so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any questions or complaints
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:Our apprenticeships offer a great route into a varied and exciting career with TUI.Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Learning & Development Business Partner
Remote with travel across Leeds & the North£50,000 + Benefits
Candidate must be based within commutable distance of Leeds and be able to travel across the North
An exciting opportunity for an experienced Learning & Development professional to join a growing organisation within the care, support, and education sector.
This role will focus on designing and delivering engaging learning programmes, supporting leadership development, managing LMS systems, and coordinating apprenticeship and development pathways across the organisation.
Key Requirements:
Previous experience in Learning & Development
Experience within care, education, or a regulated environment
Strong LMS and administrative skills
Excellent stakeholder management and communication skills
Experience with apprenticeships and professional development programmes desirable
CIPD Level 5 or equivalent desirable
This is a fantastic opportunity for someone passionate about developing people, driving continuous improvement, and supporting a positive learning culture.
To apply or find out more, contact:
Zoe Brown – Recruitment Consultant....Read more...
An exciting opportunity has arisen for an Associate Director - Transport Planner to join a well-established multidisciplinary planning and development consultancy, delivering strategic advice across a broad range of development and infrastructure projects.
As an Associate Director, you will deliver complex transport planning commissions across a variety of development schemes. This is a hybrid working role, with office attendance required Tuesday to Thursday, offering a salary of circa £55,000 plus benefits.
The Candidates without full software experience may still be considered where they demonstrate strong client relationships or an established order book.
Key Responsibilities* Undertake site assessments and support land promotion work
* Prepare transport statements, transport assessments, and technical reports
* Develop travel plans and sustainable mobility strategies
* Carry out junction and network modelling
* Support development planning and infrastructure studies
* Analyse transport data, produce forecasts, and prepare clear reporting outputs
* Engage with clients, stakeholders, and multidisciplinary teams
Essential Requirements* Previous experience as an Associate Director, Chartered Transport Planner, Transport Planning Consultant, Principal Transport Planner, Senior Principal Transport Planner, Transport Planning Director, Head of Transport Planning, Transport Planning Manager , Development Transport Planning Lead, Infrastructure Transport Planner Lead, Transport Modelling Lead, Principal Development Transport Planner, Highways Development Planning Lead, Transport Strategy Associate Director, Senior Transport Planner, Development Planning Transport Associate Director or in a similar senior transport planning role
* Minimum of 8 years' experience in transport planning or a related field
* Chartered member of CIHT (Chartered Institution of Highways and Transportation), CILT (Chartered Institute of Logistics and Transport), or TPS (Transport Planning Society)
* Proven track record in delivering development planning and infrastructure-related projects
Desirable / Flexible Requirements* Experience with ARCADY, PICADY, TRICS, TEMPro, and AutoCAD is preferred but not essential where candidates demonstrate strong client relationships, an established order book, strong commercial capability, or exceptional client-facing experience
What's on Offer* Competitive salary circa £55,000
* Pension scheme
* Life insurance
* Cycle to Work scheme
* Enhanced maternity scheme
* BUPA private healthcare
Apply NowIf you are an experienced Transport Planner looking for your next Associate Director opportunity, apply today to join a dynamic team and further develop your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for an Associate Director - Transport Planner to join a well-established multidisciplinary planning and development consultancy, delivering strategic advice across a broad range of development and infrastructure projects.
As an Associate Director, you will deliver complex transport planning commissions across a variety of development schemes. This is a hybrid working role, with office attendance required Tuesday to Thursday, offering a salary of circa £55,000 plus benefits.
The Candidates without full software experience may still be considered where they demonstrate strong client relationships or an established order book.
Key Responsibilities
* Undertake site assessments and support land promotion work
* Prepare transport statements, transport assessments, and technical reports
* Develop travel plans and sustainable mobility strategies
* Carry out junction and network modelling
* Support development planning and infrastructure studies
* Analyse transport data, produce forecasts, and prepare clear reporting outputs
* Engage with clients, stakeholders, and multidisciplinary teams
Essential Requirements
* Previous experience as an Associate Director, Chartered Transport Planner, Transport Planning Consultant, Principal Transport Planner, Senior Principal Transport Planner, Transport Planning Director, Head of Transport Planning, Transport Planning Manager , Development Transport Planning Lead, Infrastructure Transport Planner Lead, Transport Modelling Lead, Principal Development Transport Planner, Highways Development Planning Lead, Transport Strategy Associate Director, Senior Transport Planner, Development Planning Transport Associate Director or in a similar senior transport planning role
* Minimum of 8 years' experience in transport planning or a related field
* Chartered member of CIHT (Chartered Institution of Highways and Transportation), CILT (Chartered Institute of Logistics and Transport), or TPS (Transport Planning Society)
* Proven track record in delivering development planning and infrastructure-related projects
Desirable / Flexible Requirements
* Experience with ARCADY, PICADY, TRICS, TEMPro, and AutoCAD is preferred but not essential where candidates demonstrate strong client relationships, an established order book, strong commercial capability, or exceptional client-facing experience
What's on Offer
* Competitive salary circa £55,000
* Pension scheme
* Life insurance
* Cycle to Work scheme
* Enhanced maternity scheme
* BUPA private healthcare
Apply Now
If you are an experienced Transport Planner looking for your next Associate Director opportunity, apply today to join a dynamic team and further develop your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for an Associate Director - Transport Planner to join a well-established multidisciplinary planning and development consultancy, delivering strategic advice across a broad range of development and infrastructure projects.
As an Associate Director, you will deliver complex transport planning commissions across a variety of development schemes. This is a hybrid working role, with office attendance required Tuesday to Thursday, offering a salary of circa £55,000 plus benefits.
The Candidates without full software experience may still be considered where they demonstrate strong client relationships or an established order book.
Key Responsibilities
* Undertake site assessments and support land promotion work
* Prepare transport statements, transport assessments, and technical reports
* Develop travel plans and sustainable mobility strategies
* Carry out junction and network modelling
* Support development planning and infrastructure studies
* Analyse transport data, produce forecasts, and prepare clear reporting outputs
* Engage with clients, stakeholders, and multidisciplinary teams
Essential Requirements
* Previous experience as an Associate Director, Chartered Transport Planner, Transport Planning Consultant, Principal Transport Planner, Senior Principal Transport Planner, Transport Planning Director, Head of Transport Planning, Transport Planning Manager , Development Transport Planning Lead, Infrastructure Transport Planner Lead, Transport Modelling Lead, Principal Development Transport Planner, Highways Development Planning Lead, Transport Strategy Associate Director, Senior Transport Planner, Development Planning Transport Associate Director or in a similar senior transport planning role
* Minimum of 8 years' experience in transport planning or a related field
* Chartered member of CIHT (Chartered Institution of Highways and Transportation), CILT (Chartered Institute of Logistics and Transport), or TPS (Transport Planning Society)
* Proven track record in delivering development planning and infrastructure-related projects
Desirable / Flexible Requirements
* Experience with ARCADY, PICADY, TRICS, TEMPro, and AutoCAD is preferred but not essential where candidates demonstrate strong client relationships, an established order book, strong commercial capability, or exceptional client-facing experience
What's on Offer
* Competitive salary circa £55,000
* Pension scheme
* Life insurance
* Cycle to Work scheme
* Enhanced maternity scheme
* BUPA private healthcare
Apply Now
If you are an experienced Transport Planner looking for your next Associate Director opportunity, apply today to join a dynamic team and further develop your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for an Associate Director - Transport Planner to join a well-established multidisciplinary planning and development consultancy, delivering strategic advice across a broad range of development and infrastructure projects.
As an Associate Director, you will deliver complex transport planning commissions across a variety of development schemes. This is a hybrid working role, with office attendance required Tuesday to Thursday, offering a salary of circa £55,000 plus benefits.
The Candidates without full software experience may still be considered where they demonstrate strong client relationships or an established order book.
Key Responsibilities
* Undertake site assessments and support land promotion work
* Prepare transport statements, transport assessments, and technical reports
* Develop travel plans and sustainable mobility strategies
* Carry out junction and network modelling
* Support development planning and infrastructure studies
* Analyse transport data, produce forecasts, and prepare clear reporting outputs
* Engage with clients, stakeholders, and multidisciplinary teams
Essential Requirements
* Previous experience as an Associate Director, Chartered Transport Planner, Transport Planning Consultant, Principal Transport Planner, Senior Principal Transport Planner, Transport Planning Director, Head of Transport Planning, Transport Planning Manager , Development Transport Planning Lead, Infrastructure Transport Planner Lead, Transport Modelling Lead, Principal Development Transport Planner, Highways Development Planning Lead, Transport Strategy Associate Director, Senior Transport Planner, Development Planning Transport Associate Director or in a similar senior transport planning role
* Minimum of 8 years' experience in transport planning or a related field
* Chartered member of CIHT (Chartered Institution of Highways and Transportation), CILT (Chartered Institute of Logistics and Transport), or TPS (Transport Planning Society)
* Proven track record in delivering development planning and infrastructure-related projects
Desirable / Flexible Requirements
* Experience with ARCADY, PICADY, TRICS, TEMPro, and AutoCAD is preferred but not essential where candidates demonstrate strong client relationships, an established order book, strong commercial capability, or exceptional client-facing experience
What's on Offer
* Competitive salary circa £55,000
* Pension scheme
* Life insurance
* Cycle to Work scheme
* Enhanced maternity scheme
* BUPA private healthcare
Apply Now
If you are an experienced Transport Planner looking for your next Associate Director opportunity, apply today to join a dynamic team and further develop your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Consultant – International Development & Franchising (Foodservice) Location: Remote (France-based) with travel across France, Benelux, and SwitzerlandEmployment Type: Full-timeLanguages: English and French fluency Our client is a premier, European-based strategic advisory firm that serves as the bridge between global restaurant brands and private equity groups. They specialize in the high-level execution of international expansion and franchising strategies for some of the world’s most recognized hospitality names.We are seeking a commercially-driven professional to lead business development initiatives across France, Benelux, and French Switzerland. This is a sophisticated, "consultative selling" role that goes beyond traditional sales—it is about finding the right long-term partners for global brands. THE ROLEReporting to the Head of International Development, you will lead the charge in identifying and securing franchise and Joint Venture (JV) partners. You will manage the entire lifecycle of a deal, from initial lead generation to the final agreement signature.Key Responsibilities:
Strategic Lead Generation: Identify and activate discussions with high-net-worth operators, investment groups, and potential franchise partners.Deal Progression: Lead prospects through a rigorous qualification and discovery process, conducting professional brand presentations and managing complex negotiations.Market Intelligence: Conduct deep-dive research to identify companies that match specific client target profiles.Market Presence: Act as a front-facing expert at key industry networking events and exhibitions (e.g., Franchise Expo Paris) to drive brand visibility.Relationship Management: Cultivate strong ties between international brands and local operators, ensuring seamless communication and reporting.
EXPERIENCE & SKILLS
Industry Background: Proven experience in Business Development or Sales within the restaurant or franchising sectors is essential.C-Suite Fluency: You must be comfortable interacting with and presenting to C-level professionals, institutional investors, and business owners.Communication: Exceptional oral and written skills in both English and French are mandatory. Additional European languages are a significant advantage.Autonomous Mindset: As this is a remote-first role, you must be highly organized, proactive, and capable of working independently while maintaining a high-performance pipeline.Passion: A genuine, deep-seated passion for the foodservice and hospitality industry.
WHY JOIN THIS FIRM?
Global Exposure: Work with some of the most iconic and high-growth restaurant brands in the world.Elite Networking: Build a powerful professional network within the global Private Equity and hospitality investment space.Flexibility: Enjoy a remote-first working environment with the support of a multi-national team of experts.Progression: Structured, performance-based career growth within a top-tier advisory firm.Package: Competitive compensation including a base monthly retainer and a performance-based incentive scheme.
If you are a high-performing business development professional with a strategic mind and a love for the food industry, apply today. Sent you CV to beatrice@corecruitment.com ....Read more...
London / Remote, £65,000 - £75,000 + BenefitsAs part of a continued period of growth and technology evolution, an experienced and commercially minded Technology Operations Lead is required to take ownership of a modern, partner-led IT function where success is built on collaboration, trust and strong consultative relationships, not internal headcount.Working closely with a highly experienced CIO-level consultant and senior leadership team, this role is fundamentally about building and orchestrating high-performing partnerships across a carefully selected network of third-party technology providers. You will act as the critical link between the business and its technology ecosystem, ensuring all parties operate with shared accountability, clear communication and a genuine sense of ownership.Rather than adopting a traditional in-house IT model, the organisation has made a deliberate decision to leverage specialist external partners across infrastructure, development, cyber security and support. As such, your role is not to “do” everything, but to bring people together, challenge constructively, align priorities and drive the right outcomes, ensuring technology consistently supports and enables the wider business.Alongside operational leadership, you will take a proactive role in identifying, documenting and managing technology-related risks, ensuring appropriate mitigation strategies are in place and continuously reviewed in line with business priorities and evolving threats.This is a hands-on, high-impact role where success is defined by your ability to lead through influence, build trusted relationships and create a culture of partnership across internal stakeholders and external suppliers alike.Key Responsibilities
Act as the primary interface between the business, end users and third-party technology partners
Coordinate day-to-day IT operations, ensuring smooth delivery of infrastructure, support and platform services
Manage and develop supplier relationships, driving a collaborative, partnership-led approach to problem solving
Take ownership of IT incidents and service issues, coordinating resolution across multiple stakeholders
Translate business requirements into clear, actionable briefs for external providers
Challenge and validate supplier solutions, ensuring quality, suitability and value
Monitor service performance against SLAs and KPIs, proactively identifying risks and improvements
Identify, document and maintain a clear view of technology and operational risks, ensuring appropriate mitigation and treatment plans are in place
Work with internal stakeholders and external partners to manage and reduce risk exposure across infrastructure, security and service delivery
Ensure appropriate escalation of technical, operational or security-related risks and issues
Support onboarding of new technologies, partners and services as the business evolves
Contribute to the ongoing development of the technology roadmap alongside senior leadership
Provide hands-on support across device management, first-line staff queries and troubleshooting, alongside domain administration, supplier liaison and user training
Skills & Experience
Strong background in IT infrastructure or end-user technology, ideally progressed from hands-on technical roles (e.g. support, desktop, infrastructure engineering)
Proven experience managing third-party IT vendors and delivering outcomes through a partnership model
Experience identifying and managing IT or operational risks, including documentation and mitigation planning
Ability to coordinate multiple stakeholders and suppliers without defaulting to “hands-on fixing”
Good understanding of cloud environments, Microsoft technologies and modern infrastructure landscapes
Awareness of cyber security principles and when to appropriately engage specialist providers
Experience operating in environments where IT services are largely outsourced or partner-delivered
Excellent relationship management and communication skills across technical and non-technical audiences
Commercially aware, pragmatic and solutions-focused
Highly self-motivated, proactive and comfortable working autonomously
Strong communication skills to effectively support both internal teams and external partners
As the successful applicant, you’ll be naturally collaborative and consultative in approach, with the judgement to know when to challenge, when to escalate and when to step back and let specialist partners deliver.The position is remote, with occasional travel to London and supplier locations as required.If you’re looking for a role where you can take real ownership, build meaningful partnerships and play a central role in shaping how technology is delivered across a fast-growing organisation, we would be very interested to hear from you. Apply now!....Read more...
Fully remote position with travel required as part of the role. The successful candidate will join a collaborative and well-supported team with numerous opportunities for engagement and knowledge-sharing, ensuring they remain fully connected.
]There is a strong commitment to personal and professional development, with support, guidance, and resources available.
Lead Generation/Pipeline Development:
Identify and engage prospective employers and learners through outbound activity (calls, emails, LinkedIn, events)
Generate a consistent pipeline of qualified leads aligned to organisational growth targets
Research target organisations, sectors, and key decision-makers within education, skills, and workforce development
Qualify leads effectively against eligibility, need, and readiness to progress
Sales Planning:
Set and track activity targets (calls, meetings, conversions) in line with sales forecasts
Prioritise high-potential sectors, employers, and learner groups to maximise return on effort
Develop and refine outreach plans tailored to education and training opportunities
Customer Engagement:
Communicate confidently and professionally with a wide range of stakeholders, including employers, learners, and partners
Adapt communication style to suit different audiences, ensuring clarity and engagement
Build rapport quickly to establish trust and credibility in early-stage conversations
Customer Needs:
Use effective questioning and active listening to understand organisational skills gaps, workforce needs, and learner goals
Identify opportunities to align training programmes and apprenticeships to customer objectives
Guide early-stage conversations to create interest and a clear value proposition
Proposing/Presenting Solutions:
Clearly articulate the value of education and training programmes, including apprenticeships, qualifications, and workforce development solutions
Present key features, benefits, and outcomes in a way that resonates with employers and learners
Support the transition of qualified leads to the sales team with well-informed handovers
Negotiation/Objection Handling:
Anticipate common objections (e.g. funding, time commitment, programme relevance) and respond confidently
Balance customer expectations with organisational requirements, ensuring realistic and compliant outcomes
Closing/Conversion:
Secure commitment for next steps, such as booked meetings, enrolment discussions, or referrals
Use appropriate and ethical closing techniques to progress leads through the pipeline
Sector Awareness:
Gather insights on industry trends, funding changes, and competitor activity within the education and training sector
Share intelligence with internal teams to refine targeting and messaging
Customer Experience Management:
Deliver a positive and engaging impression of the organisation
Manage enquiries efficiently and ensure timely follow-up
Proactively address concerns to maintain interest and momentum
Digital & CRM Skills:
Use digital tools and platforms (e.g. CRM systems, LinkedIn, email automation tools) to identify, track, and nurture leads
Maintain accurate records of all interactions and pipeline activity
Monitor performance metrics to continuously improve lead generation
Success Measures:
Volume and quality of leads
Conversion rates from lead to qualified opportunity
Number of meetings/enrolment discussions secured
Contribution to learner enrolments and employer partnerships
Training:
On the job training with an experienced team
Training Outcome:
This is a permanent position with a structured development path; on successful completion of the apprenticeship there is the opportunity to progress
For example, into a Sales Consultant role, or other roles within the business, for instance facilitation or team management
Employer Description:Over the past 43 years, Dove Nest Group has developed and delivered world-class training and development solutions that enable organisations to unlock their potential through the development of their people.Working Hours :Monday-Friday, 08:30 - 17:00.
1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Relationship building skills,Microsoft software experience,Self motivated,Resilient,Driven,Confident,Engaging,UK driving licence....Read more...
