Systems Support & Process Improvement AnalystLocation: Remote (Home Based – UK)Working Hours: This is a UK-based role supporting US stakeholders. Flexibility to accommodate US time zones is required from time to time, balanced with a flexible and outcome-focused approach to working hours.Employment Status: Full-TimeSalary: Competitive (DOE)We’re looking for a proven and experienced Systems Support & Process Improvement Analyst to join our established and growing branded merchandise provider operating within the US collegiate market.The Systems Support & Process Improvement Analyst is responsible for improving operational efficiency and supporting the company’s key business systems — especially Acumatica ERP, HubSpot CRM, and our point-of-sale (POS) system in a retail environment. This position focuses on developing and implementing process improvements across departments while also serving as second-line system support, managing escalated issues through HubSpot’s ticketing system.This role works closely with store managers, the operations team, and accounting to troubleshoot and resolve inventory, workflow, and system issues related to Acumatica and our POS. The ideal candidate combines strong technical aptitude, business process understanding, and foundational finance and accounting knowledge to ensure systems function effectively and align with company goals.Key ResponsibilitiesProcess Improvement & Systems Optimization
Evaluate and document existing workflows across departments (accounting, operations, retail, and procurement) and sales channels to identify inefficiencies.Design, test, and implement process and system improvements within Acumatica and integrated tools to enhance accuracy, automation, and productivity.Collaborate with department leaders to ensure process changes align with accounting standards and business requirements.Develop and maintain SOPs and training documentation for system and process workflows.Lead strategically aligned cross-functional projects that enhance data flow, operational efficiency, and user adoption using standard project management methodologiesEstablish and monitor KPIs to measure the impact of implemented improvements.
Systems Support (HubSpot, Acumatica & POS Escalations)
Act as the second line of support for system-related issues, managing and resolving escalated tickets through HubSpot.Work directly with store managers to troubleshoot inventory discrepancies, data sync errors, and workflow issues within Acumatica and the POS.Identify root causes of recurring issues and recommend process or configuration improvements.Escalate complex ERP and POS issues to external vendors or technical specialists when necessary.Collaborate with first-line support and IT partners to ensure timely and complete resolution of issues.Maintain accurate logs, escalation histories, and documentation of solutions within HubSpot.
Reporting & Data Management
Build and maintain reports and dashboards in Acumatica and HubSpot to support operational and financial decision-making.Ensure data accuracy across accounting, inventory, and sales modules.Partner with the finance and data analytics teams to support reporting, reconciliations, and month-end processes.Collaborating with the data analytics team, translate data insights into actionable recommendations for business and process optimization.
Education & Experience:
Bachelor’s degree in business administration, information systems, accounting, or a related field (or equivalent experience).3 – 5+ years of experience in systems support, ERP/CRM administration, or process improvement roles.Hands-on experience with Acumatica ERP (configuration, workflows, and reporting) is advantageous.Experience using HubSpot CRM for ticketing or issue management preferred.Understanding of basic finance and accounting principles (general ledger, AP/AR, inventory costing, etc.).Experience in a multi-location or retail environment strongly preferred.
Technical Skills:
Proficiency with ERP and CRM platforms (Acumatica, HubSpot).Familiarity with POS systems.Strong skills in Excel and data analysis; Power BI or SQL experience a plus.Ability to translate operational needs into system configurations and process improvements.
Core Competencies:
Excellent communication and cross-functional collaboration skills.Analytical thinker with a strong attention to detail.Organized and proactive, with the ability to manage multiple priorities effectively.Customer-service mindset with a focus on supporting store and business users.
INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
We are looking for a talented ServiceNow Process Architect / Consultant to join our growing team in Johannesburg. This role will suit someone who thrives on designing smart business processes, enabling digital transformation, and helping organisations unlock maximum value from the ServiceNow platform.
What Youll Be Doing
- Act as a trusted advisor and subject matter expert across ServiceNow modules including ITSM, ITOM, CSM, HRSD, ITBM, GRC, FSM, and ITAM.
- Guide clients on modern service management practices aligned to ITIL 4.
- Engage with stakeholders to capture and translate requirements into functional designs and solution blueprints.
- Shape and document new workflows and processes that improve efficiency, customer experience, and business outcomes.
- Partner with technical teams to ensure designs are built, configured, and delivered to spec.
- Prepare test scripts, support UAT, and act as the key point of contact for process-related queries.
- Deliver stakeholder training and ensure smooth adoption of new processes.
- Contribute to continuous improvement initiatives and knowledge sharing within the team.
- Build strong client relationships by consistently delivering high-quality outcomes.
What Were Looking For
- 4+ years experience working with ServiceNow and IT Service Management frameworks.
- Proven background in process design, configuration, and consulting.
- Experience across multiple ServiceNow modules (at least three of: ITSM, ITOM, CSM, HRSD, ITBM, FSM, ITAM, GRC).
- ServiceNow CSA (Certified System Administrator) required.
- At least three Certified Implementation Specialist (CIS) certifications.
- ITIL 4 Foundation certification.
- Strong communication skills with the ability to engage at all levels of a business.
- Track record of mentoring, problem-solving, and delivering projects in Agile environments.....Read more...
Sales Development Manager to help drive facility utilization boosting revenue and supporting growth.
Experience
Stakeholder management, internal and external.
Excellent communication and presentation skills, with the ability to engage and influence various audiences.
Strategic relationship management and team collaboration.
Seeking and capitalizing on new commercial opportunities.
Public grant funding landscape and the bid process.
CRM systems
Public sector funding and procurement models.
Engineering facility promotion, awareness, marketing and increasing utilization
Role
Increase Facility Utilization: Work with technical leads to promote and raise awareness of Engineering, Aerospace and Robotic facilities.
Business Development.
Sales Pipeline Management.
Lead the development of new business cases driving facility investment.
Public Sector Procurement own the public sector procurement processes.....Read more...
Sales Development Manager to help drive facility utilization boosting revenue and supporting growth.
Experience
Stakeholder management, internal and external.
Excellent communication and presentation skills, with the ability to engage and influence various audiences.
Strategic relationship management and team collaboration.
Seeking and capitalizing on new commercial opportunities.
Public grant funding landscape and the bid process.
CRM systems
Public sector funding and procurement models.
Engineering facility promotion, awareness, marketing and increasing utilization
Role
Increase Facility Utilization: Work with technical leads to promote and raise awareness of Engineering, Aerospace and Robotic facilities.
Business Development.
Sales Pipeline Management.
Lead the development of new business cases driving facility investment.
Public Sector Procurement own the public sector procurement processes.....Read more...
Sales Development Manager to help drive facility utilization boosting revenue and supporting growth.
Experience
Stakeholder management, internal and external.
Excellent communication and presentation skills, with the ability to engage and influence various audiences.
Strategic relationship management and team collaboration.
Seeking and capitalizing on new commercial opportunities.
Public grant funding landscape and the bid process.
CRM systems
Public sector funding and procurement models.
Engineering facility promotion, awareness, marketing and increasing utilization
Role
Increase Facility Utilization: Work with technical leads to promote and raise awareness of Engineering, Aerospace and Robotic facilities.
Business Development.
Sales Pipeline Management.
Lead the development of new business cases driving facility investment.
Public Sector Procurement own the public sector procurement processes.....Read more...
Sales Development Manager to help drive facility utilization boosting revenue and supporting growth.
Experience
Stakeholder management, internal and external.
Excellent communication and presentation skills, with the ability to engage and influence various audiences.
Strategic relationship management and team collaboration.
Seeking and capitalizing on new commercial opportunities.
Public grant funding landscape and the bid process.
CRM systems
Public sector funding and procurement models.
Engineering facility promotion, awareness, marketing and increasing utilization
Role
Increase Facility Utilization: Work with technical leads to promote and raise awareness of Engineering, Aerospace and Robotic facilities.
Business Development.
Sales Pipeline Management.
Lead the development of new business cases driving facility investment.
Public Sector Procurement own the public sector procurement processes.....Read more...
The Regulatory International Operations organization spans over ten Pfizer offices in more than seven time zones. Each year the group supports approximately 40,000 submissions to 175 countries around the world, within both established and emerging markets. The group operates in a dynamic business environment and is a key contributor in ensuring quality dossiers are submitted on time to Health Authorities for the Pfizer portfolio. The Global Registrations & Renewal Support (GRRS) team are a team of operational experts that sit under Regulatory International Operations.
The GRRS team has a strong continuous improvement, project management and change management focus. The team specializes in sourcing Regulatory certificates and samples for the Emerging Market submissions while constantly evaluating and redesigning existing regulatory and operational processes. The team also perform cross-functional critical issue remediation and lead project/change management initiatives at a global scale.
As the Pharmaceutical Industry evolves Regulatory Operations act as a key stakeholders in the innovation, design, and implementation of new technical solutions, process designs and deployment through the global teams and networks.
Job Responsibilities:
This role will support initiatives of varying complexity, for which Regulatory Operations is either an owner or a major stakeholder.
The GRRS apprentice will:
Work in a busy, diverse regulatory environment developing critical business skills and be a valued member of a multidisciplinary team
Day-to-day delivery of regulatory certificates & product samples, working closely with senior leaders of the organisation
Logistics coordination:
Contribute to and manage global projects which aim to drive growth, improve business process and overall consolidate Pfizer’s position as the premier pharmaceutical company. Typical projects can include working on business transformation, building new capabilities, increasing business efficiency, re-designing complex processes or program management efforts in the regulatory operations arena
Partner with internal & external colleagues to support the operation and evaluation of existing processes, driving continuous improvement, learning and applying a variety of continuous improvement tools and methodologies
Main duties and Responsibilities:
Support business analysis and project management efforts to assist in ensuring the success of a broad variety of global initiatives and projects
Issue resolution and escalation for assigned projects
Recognise and analyze potential issues and provide a systematic approach to the solutions of these issues while noting any practical constraints
Contribute business solutions through influential partnerships with internal and external colleagues
Act as a key contributor within the areas of process development, decision making, and change management in the context of regulatory operations
Support cross-functional, global teams as appropriate
Develop and maintain documented procedures and guidelines as necessary
Support in future recruitment of Undergraduates and/or apprentices
Training:
Training for this apprenticeship will be completed online
Training Outcome:
Upon successful completion of the apprenticeship, you will be eligible to apply for other positions within the business
Employer Description:As the specialists in skills for science and technology, our purpose is to make sure your business; your people and our industry are future ready. We are a not-for-profit charitable organisation with a family of commercially focused companies committed to supporting the skills, needs and ambitions across the UK science and technology sector.Working Hours :Monday - Thursday, 9.00am - 5.25pm, Friday, 9.00am - 4.05pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Service Operations Business Analyst required to help further develop my clients Field Maintenance Management business systems across Europe.
The ideal candidate will understand field equipment repair, maintenance and services operations and have data analysis skills including SQL reporting.
Skills
Analytical experience supporting a Service process.
Experience of Field Service Management systems.
SQL report writing experience
Manufacturing, Aerospace, Biotech, Defence or similar capital equipment services knowledge or processes and workflows.
Bachelor???s degree in Business, IT, engineering, or a related.
Good conceptual, analytical, and communication skills.
Power BI or similar analytical tools.
Responsibilities
Understanding, documenting and mapping Equipment Services delivery processes.
Analysing the Service Operations business needs and identify Services problems or optimisation opportunities.
Developing Field Service Management documentation including requirements documents, use cases, user stories, workflows, test scenarios, test cases, training materials etc.
Engaging with the Service team and the IT team to develop and maintain reports, dashboards, and forecasts using Power BI and other data analysis tools e.g. SQL report writing. ....Read more...
Service Operations Business Analyst required to help further develop my clients Field Maintenance Management business systems across Europe.
The ideal candidate will understand field equipment repair, maintenance and services operations and have data analysis skills including SQL reporting.
Skills
Analytical experience supporting a Service process.
Experience of Field Service Management systems.
SQL report writing experience
Manufacturing, Aerospace, Biotech, Defence or similar capital equipment services knowledge or processes and workflows.
Bachelor???s degree in Business, IT, engineering, or a related.
Good conceptual, analytical, and communication skills.
Power BI or similar analytical tools.
Responsibilities
Understanding, documenting and mapping Equipment Services delivery processes.
Analysing the Service Operations business needs and identify Services problems or optimisation opportunities.
Developing Field Service Management documentation including requirements documents, use cases, user stories, workflows, test scenarios, test cases, training materials etc.
Engaging with the Service team and the IT team to develop and maintain reports, dashboards, and forecasts using Power BI and other data analysis tools e.g. SQL report writing. ....Read more...
MANAGEMENT ACCOUNTANTCENTRAL LONDON (4 Days Office | 1 Day Home)£55,000 to £65,000 + BENEFITS
THE COMPANY:
We’re partnering with a highly successful, PE-backed organisation operating from its London Head Office. Following significant investment and continued growth, the business is now looking to hire an experienced Management Accountant to support the Financial Controller and play a key role in developing a robust month-end close and reporting structure.This is a newly formed team, so the successful candidate must be comfortable building and embedding processes from the ground up, improving reporting, implementing controls, and thriving in a fast-paced environment.This is a fantastic opportunity for a qualified accountant with a continuous improvement mindset, who enjoys business partnering, adding value, and helping shape a growing finance function.THE MANAGEMENT ACCOUNTANT:
As Management Accountant, you’ll be reporting to the Group Financial Controller, you’ll take ownership of the management accounting process, ensuring accurate and timely reporting across the group.
Review, build and improve a strong and efficient month-end close process, ensuring accurate journal entries, reconciliations and reporting outputs.
Prepare monthly management accounts, annual accounts and statutory reporting, including variance analysis and insightful commentary.
Build, prepare and maintain accurate balance sheet reconciliations, including accruals, prepayments, fixed assets, and intercompany transactions.
Review revenue and P&L performance versus budget/forecast with senior stakeholders (including MDs across group companies), discussing performance drivers and maintaining accountability.
Ensure reporting meets internal standards, governance requirements, and is consistently audit-ready
Continuously review and enhance accounting processes, internal controls and workflows across the finance function.
Assist with the assessment and implementation of a new finance system.
Identify inefficiencies and implement automation, standardisation and best practice processes.
Support audit and compliance activity by ensuring documentation, processes and controls remain robust.
Lead audit evidence collection and assist with statutory accounts preparation.
Prepare and submit VAT returns and ONS returns.
Deliver ad-hoc financial analysis to support business decision-making.
THE PERSON:
Must be a Qualified Accountant (ACA / ACCA / CIMA) – Strong Finalists will be considered.
Strong experience as a Management Accountant, leading month-end and year-end close, variance analysis and financial reporting.
Strong technical accounting knowledge with a solid grasp of controls and compliance.
Advanced Excel skills are essential, and experience with accounting systems such as Xero and/or QuickBooks is highly desirable.
A strong process improvement mindset, with the ability to implement streamlined workflows and robust financial controls.
Confident communicator with excellent business partnering skills, comfortable liaising with senior stakeholders.
Proactive, hands-on and comfortable working in a fast-moving environment where processes are being built and improved.
TO APPLY:Please send your CV for the Management Accountant role via the advert for immediate consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
This role combines change management, communications, and project leadership to drive CTRSE’s transformation initiatives. You will lead strategic projects, ensure organisational changes are understood and adopted, and deliver clear, engaging communications that align with Pfizer’s purpose: “Breakthroughs that change patients’ lives.”
Communication and Change Management: Ownership, review and scheduling of CTRSE change and communication requests. Prepare organisational communications for distribution both internal and externally to CTRSE. Developing and maintaining instructional documents, procedures and guidelines to support change within our organisation and continuous improvements efforts
Project Management: Oversight and contributing to team and global projects which define and streamline essential business processes to increase efficiency and reduce time
Project Lead: Leading and presenting in meetings to share innovative ideas and strategies which will enhance the implementation of new or revised processes that are driven by internal and external guidelines
Global Projects: Executing partnership with colleagues globally to assist in ensuring the success of a broad variety of global initiatives, projects and business solutions
Process Development/Improvement: Accountability for process development or improvement, decision making, and change management for CTRSE
Training:
Training for this apprenticeship will be done online
Training Outcome:
Upon successful completion of the apprenticeship, you will be eligible to apply for other positions within the business
Employer Description:As the specialists in skills for science and technology, our purpose is to make sure your business; your people and our industry are future ready. We are a not-for-profit charitable organisation with a family of commercially focused companies committed to supporting the skills, needs and ambitions across the UK science and technology sector.Working Hours :Monday - Thursday, 9.00am - 5.25pm and Friday, 9.00am - 4.05pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Equipment Services Operations Analyst required to help further develop my clients Field Service Management business systems across Europe.
The ideal candidate will understand field equipment repair, maintenance and services operations and have data analysis skills including SQL reporting.
Skills
Analytical experience supporting a Service process.
Experience of Field Service Management systems.
SQL report writing experience
Manufacturing, Aerospace, Biotech, Defence or similar capital equipment services knowledge or processes and workflows.
Bachelor???s degree in Business, IT, engineering, or a related.
Good conceptual, analytical, and communication skills.
Power BI or similar analytical tools.
Responsibilities
Understanding, documenting and mapping Equipment Services delivery processes.
Analysing the Service Operations business needs and identify Services problems or optimisation opportunities.
Developing Field Service Management documentation including requirements documents, use cases, user stories, workflows, test scenarios, test cases, training materials etc.
Engaging with the Service team and the IT team to develop and maintain reports, dashboards, and forecasts using Power BI and other data analysis tools e.g. SQL report writing. ....Read more...
Equipment Services Operations Analyst required to help further develop my clients Field Service Management business systems across Europe.
The ideal candidate will understand field equipment repair, maintenance and services operations and have data analysis skills including SQL reporting.
Skills
Analytical experience supporting a Service process.
Experience of Field Service Management systems.
SQL report writing experience
Manufacturing, Aerospace, Biotech, Defence or similar capital equipment services knowledge or processes and workflows.
Bachelor???s degree in Business, IT, engineering, or a related.
Good conceptual, analytical, and communication skills.
Power BI or similar analytical tools.
Responsibilities
Understanding, documenting and mapping Equipment Services delivery processes.
Analysing the Service Operations business needs and identify Services problems or optimisation opportunities.
Developing Field Service Management documentation including requirements documents, use cases, user stories, workflows, test scenarios, test cases, training materials etc.
Engaging with the Service team and the IT team to develop and maintain reports, dashboards, and forecasts using Power BI and other data analysis tools e.g. SQL report writing. ....Read more...
Truck Sales Executive
Job Title: Truck Sales Executive
Location: Newcastle
Salary: Realistic OTE up to £70000 per annum
Hours: Monday to Friday - 8am to 5.30pm
My client, a large commercial vehicle manufacturer, is seeking to add to their team with the addition of a Truck Sales Executive.
Truck Sales Executive Job Role:
- Working as part of a sales team, youll be responsible for reaching out to local business customers to assess their business vehicle needs.
- You will manage the end-to-end business customer experience, ensuring options are tailored to business customer needs.
- Identify local businesses with a requirement to purchase trucks
- Guide customers through their purchase, providing outstanding customer service as the face of the brand
- Meet individual sales targets
- Assist in ensuring a steady flow of enquiries from multiple channels through prospecting and marketing
- Maintain a specialist knowledge of manufacturer vehicles and options, participating in regular knowledge updates
- Manage the vehicle handover process, ensuring compliance with process
- Adhere to industry regulations relating to the sale of vehicles
Truck Sales Executive Requirements
- To be a successful Truck Sales Executive you would need to have previous experience in heavy commercial vehicle sales.
- Influencing skills with the ability and confidence to convert enquiries to sales
- Excellent customer management skills to build long lasting relationships
- Professionalism, with a commitment to adhering to process and procedure
- Individuals who demonstrate the Marshall Values of People, Customers, Integrity and Innovation
Truck Sales Executive Benefits
- Company Vehicle
- 25 Days Holiday + Bank Holidays
- Excellent Commission Structure
- Private Health Care
- Contributory Pension
If you are interested in this Truck Sales Executive role please contact John Barnes at Holt Recruitment on 079555 081 481 or send you CV via this advert.....Read more...
Production Manager required for a Global leading manufacturer, representing 13 brands sold across 80 countries.This company employs over 1900 staff globally and are actively searching for a Production Manager for their West Yorkshire manufacturing facility.The successful Production Manager will be easily able to commute to HUDDERSFIELD from surrounding towns & cities, including Wakefield, Halifax, Brighouse, Barnsley, Dewsbury and Leeds.Key Responsibilities of the Production Manager will include:
Provide leadership and management guidance to the Production function of the business, which includes sixteen direct reports
Ensure the manufacturing process is operating as efficiently as possible, implementing Continuous Improvement, Lean manufacturing and Right first time principles
Develop new Standard Operating Procedures and reduce non-conformance reports and warranty claims
Cultivate and promote a positive workplace culture around Continuous Improvement and quality
Work collaboratively with department leaders to ensure process optimisation
Develop and implement KPI’s to drive operational reporting and efficiency
Promote policy and process changes across multiple levels of stakeholders
For the Production Manager , we are keen to receive CV’s from candidates who possess:
Experience as a Production Manager or similar, within a Manufacturing environment
Experience leading a multi-discipline manufacturing process
Experience with Lean Manufacturing principles such as Lean Six, 5S and Kaizen.
The ability to implement change management in an established business
Confidence to challenge current processes and justify changes
Salary & Benefits:
£45,000 to £50,000 per annum depending on experience
8% Combined pension (5% Employee and 3% Employer)
Enhanced maternity and Paternity pay
Cycle to work scheme
7am – 4pm Monday to Friday (40 hours per week)
To apply for this position, please click “Apply Now” and attach a copy of your CV. Alternatively, please contact Natalie Cooper at E3 Recruitment for more information....Read more...
Post Sales Equipment Services Operational Research Analyst required to help further develop my clients Field Servics business systems across Europe.
The ideal candidate will understand field equipment repair, maintenance and services operations and have data analysis skills including SQL reporting.
Skills
Analytical experience supporting a Service process.
Experience of Field Service Management systems.
SQL report writing experience
Manufacturing, Aerospace, Biotech, Defence or similar capital equipment services knowledge or processes and workflows.
Bachelor???s degree in Business, IT, engineering, or a related.
Good conceptual, analytical, and communication skills.
Power BI or similar analytical tools.
Responsibilities
Understanding, documenting and mapping Equipment Services delivery processes.
Analysing the Service Operations business needs and identify Services problems or optimisation opportunities.
Developing Field Service Management documentation including requirements documents, use cases, user stories, workflows, test scenarios, test cases, training materials etc.
Engaging with the Service team and the IT team to develop and maintain reports, dashboards, and forecasts using Power BI and other data analysis tools e.g. SQL report writing. ....Read more...
Are you an experienced Business Analyst with a proven ability in delivering concurrent business solutions within IT/change programmes and projects? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to work on formulating, developing, and taking responsibility for end-to-end business solutions within a change portfolio. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of modern environment championing continual improvement. The purpose of the role will be to take a lead on all business analysis facets of large or complex business change and technology programmes and shape the associated business outcomes. Your day-to-day responsibilities will include driving the business goals ensuring that they are understood and documented; engaging with key stakeholders to complete robust analysis in line with the overall delivery plan; using Lean and Lean Six to drive efficiencies and improvements, the production of artefacts such as Process architectures, Process Designs, Logical Data Models, Agile user Journeys amongst others; working to continuously improve business analysis practice; mentoring and supporting direct reports; requirement gathering ensuring robust elicitation & validation; translating business requirement into function & technical specifications by engaging with internal & external stakeholders; improving existing business processes, artefact production, solution support and user acceptance testing; and change impact assessments amongst other responsibilities. Must Have
Demonstrable commercial experience of effectively working independently as a Business Analysis.
A track record of delivering tangible process improvements utilising Lean, Six Sigma or other process improvement techniques.
Experience of Business Process Modelling, leveling methods and/or BPMN 2.0 experience.
Previous experience of delivering in both an Agile/Scrum and iterative/Waterfall environment.
Robust artefact creation and documentation.
Some formal certification such as BCS Foundation as a minimum, and evidence of working towards BCS Diploma Business Analysis certification (or similar level)
Nice to Have
Experience of Cloud Adoption projects and/or ERP SaaS solutions such as Oracle Fusion, Salesforce, SAP, Microsoft Dynamics 365 or similar
Experience in property management processes such as Income Management, Rents, Service Charges,
Leasehold, Estates, Tenancies, Allocations, Lettings, Repairs, Maintenance, Assets, Customers, or similar.
Lean or Lean Six Sigma accreditation.
As an individual you will have a strong and proven analytical background with working on large and complex projects and programmes from the concept stage through to the operational acceptance, excellent problem-solving skills, and attention to detail, be a self-starter comfortable with taking responsibility for delivery. You will have excellent interpersonal skills, the ability to think on your feet and be ultimately goal orientated. Alongside a competitive salary you will receive an impressive benefits package that includes bonus scheme, generous employer matched pension, flexible working, generous leave entitlement, life/health insurance and professional development. The role will be hybrid based, with one or two days spent in the office in Hampshire on a weekly basis If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Business Analyst – Transformation – BirminghamHybrid –Birmingham Salary £45,000 - £50,000 per annum My client is currently seeking a Business Analyst to come on board to provide business analysis and design for IT and business transformation projects. This role is centred on gathering, analysing, and documenting business requirements to ensure solutions align with both industry-specific needs and overall enterprise goals.Key Responsibilities:• Business requirement gathering: Create clear requirement documentation, including process models, user stories, and functional specifications.• Process mapping: Perform in-depth analysis of current business processes to identify opportunities for improvement and optimisation in alignment with transformation objectives. Develop process maps, workflows, and diagrams to clearly visualise both existing processes and proposed changes for stakeholders. Ensure that all process development initiatives support the overarching goals of the transformation program.• Testing Implementation Support: Support project and delivery teams during testing by validating that solutions meet business requirements. Work closely with the testing team to ensure test cases are comprehensive and aligned with business needs. Additionally, provide assistance during implementation to ensure stakeholders are prepared and new systems are smoothly adopted.• Continuous Improvement: Identify and implement opportunities for continuous improvement and process optimisation in alignment with transformation objectives.• Stakeholder Management: Serve as the liaison between business units, project teams, and technical teams, ensuring shared understanding of requirements and expectations. Provide regular progress updates to stakeholders on requirements gathering, analysis, and project delivery, ensuring all communications are clear, concise, and tailored to both technical and non-technical audiencesInterested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy
....Read more...
A word-class provider of materials testing technologies is looking for a Technical Sales Manager to nurture existing accounts and drive sustainable growth. You will work closely with the service and customer experience teams to maintain strong client relationships, identify business opportunities, and deliver exceptional service.
Responsibilities
Build and grow trusting relationships with key accounts.
Manage large accounts and contract renewals, including upselling services.
Coordinate account reviews and ensure proposals are accurate and timely.
Identify new business opportunities and recover past customers.
Collaborate with sales teams to implement local and global business strategies.
Maintain accurate business management systems and contribute to process improvements.
Skills and Competencies
Strong technical sales and contract negotiation skills.
Ability to manage key accounts and build long-term relationships.
Excellent communication skills in English (written and verbal).
Customer-focused, proactive, and organized.
Team player with the ability to work independently.
Qualifications and Experience
Relevant experience in technical sales or account management.
Proven track record of selling profitable service products.
Strong business development and financial understanding.
Full UK driving license.
Additional Info
Office and field-based role (up to 60% travel).
Performance measured through KPIs such as customer satisfaction, contract renewals, and service delivery metrics.
....Read more...
Operational Analyst required to work in operational research team providing analytical support to commercial programs. You will use internal data integration and analysis tools to gather, analyse, and report on data and also provide project management support to operations driving process improvements.
Requirements
Experienced driving organisational change and continuous improvement.
Advanced computer proficiency, including Microsoft Office (Word, Excel, Outlook), with the ability to adapt to internal IT systems.
Aviation industry operations experience.
Responsibilities
Maintain data structure integrity and governance within the system.
Support the data intelligence tools, data integration and reporting for operational teams.
Support leadership team with continuous improvement initiatives, including project management to ensure proper execution and integration.
Collaborate with workforce and management to understand business needs and proactively address them.....Read more...
Maintaining and updating the internal HR databases; enter, upload, cleanse and remove data and documentation in accordance with GDPR guidelines
Develop effective working relationships with stakeholders and employees to enable the delivery of a first-class HR service. Respond to basic HR related queries and provide data/information where required.
Supporting with new starter process together with the induction and onboarding of new hires to provide a seamless experience
Supporting with the administration of any contractual changes and the end-to-end leaver process
Filing of electronic personnel documentation and carrying out audits as and when required
Tracking of time and attendance data to support the sickness management process
Support with recruitment practices by supporting with the advertising of vacancies, carrying out screening telephone conversations and arranging interviews
Assisting with training course bookings, collating training information and providing feedback.
Produce various HR related documents and letters as and when required
Reception cover on an ad-hoc basis
Training:
Maintaining and updating the internal HR databases; enter, upload, cleanse and remove data and documentation in accordance with GDPR guidelines
Supporting with new starter process together with the induction and onboarding of new hires to provide a seamless experience
Supporting with the administration of any contractual changes and the end-to-end leaver process
Training Outcome:To develop into a HR Administrator role.Employer Description:A.C. Goatham & Son is a family-owned fruit-growing and packing business based in Hoo / Rochester, Kent. Founded in 1947 our core business is the growing, packing and distribution of top fruit (Apples & Pears)Working Hours :Monday – Friday 8 am -5 pm with 1 hour unpaid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Advert Ref: RMW1198
East Sussex
Attractive Salary plus company benefits
A world leader in design and manufacturing of leading edge technologies is looking for a Quality Manager to be based at their site in East Sussex to join their growing engineering team.
The role of Quality Manager will be responsible for ensuring site Quality Management processes and procedures meet the requirements of International standards, customer requirements and company global standards.
The main responsibilities for the job of Quality Manager:
- To successfully improve product and process quality.
- To plan and lead internal quality management system audits to relevant international standards.
- Implementation and maintenance of the site annual Quality plan aligned to both local and group level Quality objectives.
A successful candidate for the Quality Manager job will have the following:
- Recent experience in a quality position with an ISO 9001, AS9100 or TS16949 certified organisation.
- IRCA/CQI chartership is preferred
- QMS lead auditor trained is mandatory
- A demonstrated track record of continuous improvement across various business functions.
- Experience of Electro-mechanical or electronics industry preferred but not essential.
- Business or technically based degree preferable
- Practical experience of supporting the design process from a quality perspective
This is a fantastic opportunity for a Quality Manager to join a global leader offering fantastic career progression opportunities and very competitive salaries.
APPLY Now! For interested and qualified applicants for the Quality Manager job in East Sussex, please send your updated CV to Ricky Wilcocks and email rwilcocks@redlinegroup.Com or call 01582 87 8810 or 079317 88834.....Read more...
A growing photonics engineering company is looking for an experienced Business Development Manager with experience in photonics and a passion for optics, lasers, physics and all things related to light detection and measurement.
Requirements
Sales or business development experience and mindset, interest in hunting new clients.
Photonics industry experience.
Negotiation, strategic decision making and analytical abilities.
Excellent written and spoken English
Scientific background in physics, optics, or electronic engineering.
Responsibilities
Drive the sales process, from prospect to deal close.
Build and maintain strong relationships with clients.
Achieve and exceed sales targets.
Identify new market opportunities and establish strategic partnerships.
Manage key accounts providing post sales support.
Collaborate with senior management on strategic planning and reporting.....Read more...
A growing photonics engineering company is looking for an experienced Business Development Manager with experience in photonics and a passion for optics, lasers, physics and all things related to light detection and measurement.
Requirements
Sales or business development experience and mindset, interest in hunting new clients.
Photonics industry experience.
Negotiation, strategic decision making and analytical abilities.
Excellent written and spoken English
Scientific background in physics, optics, or electronic engineering.
Responsibilities
Drive the sales process, from prospect to deal close.
Build and maintain strong relationships with clients.
Achieve and exceed sales targets.
Identify new market opportunities and establish strategic partnerships.
Manage key accounts providing post sales support.
Collaborate with senior management on strategic planning and reporting.....Read more...
Management Accountant Location: Hybrid - Wilmslow 3 days, 2 days from homeSalary: CompetitiveWe’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow. And that’s where we come in – taking the stress out of it all to make life simpler and smoother for business owners.As our business has grown in scale, we’ve established a dedicated Group function to sit alongside our divisional structure. This central hub houses the costs of shared services and, over the past three years, we’ve steadily consolidated departments into it. The result is greater efficiency, stronger scalability, and a structure that seamlessly supports both our existing brands and the new businesses we bring on board.The role We are looking for an ambitious, dynamic, hard-working finance professional to join the team. This is an excellent opportunity for a qualified / part-qualified accountant to develop and grow in an exciting, ambitious business environment. This role is responsible for the management of accounts of the Group function, including month and year-end close, budgeting and forecasting (P&L, balance sheet and cash flow). There are significant opportunities to develop, improve and add value to the business, and the candidate must have a passion to drive change and make a difference.Monthly Reporting• Developing and driving efficiencies in the month-end process for the business unit • Preparation of monthly management accounts including P&L, Balance Sheet and Cashflow• Ensure all income, expenditure and capex is correctly accounted for, monitored and any variances to budget and prior year are analysed and understood• Ensure financial reports are accurate and delivered to deadline• Presentation of monthly results of the Group function including completing accurate and insightful commentary for inclusion in Board and Investor reports• Monthly reconciliation of balance sheet and control accounts • Preparation of monthly invoices for recharges from the Group to the other business unitsFinancial Planning & Analysis• Preparation of forecasts for the Group function• Regular tracking of performance versus budget and prior year, including monthly meetings with budget owners to track performance / spend against budget• Challenging budget holders regarding spend and proactively identifying opportunities and risks associated with the cost base• Production of short term cashflow forecasts• Support with tracking of business and financial KPIsOther• Leading the annual audit process for the Group functions, providing requested information in a timely manner and having the knowledge to be the go-to person for questions • Identify process improvements from both an efficiency and internal control perspective and take ownership for dthe evelopment and implementation of solutionsAbout you • Qualified or part-qualified accountant (ACA, ACCA or CIMA)• Experience of producing monthly management accounts and related financial reporting• Solutions-focused and continuous improvement mindset• Excellent interpersonal skills and an ability to engage non-Finance colleagues • Advanced Excel and data manipulation are essential• Ability and desire to work in a fast-paced and ever-evolving environment• Experience of working in or with PE-backed businesses is preferable, but not essential Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
