We are looking for an experienced Salesforce Industries Administrator & Developer to join an international project team supporting expansion into the Belgian market. The systems currently serve the Dutch market, and your role will be to ensure seamless adaptation and support for Belgium’s specific business needs.
You will work with cutting-edge technologies including cloud-based and serverless solutions, contribute to solution design, and be hands-on in implementation. You are a team player who enjoys Agile ways of working, takes ownership of deliverables, and thrives in a collaborative environment.
Key Responsibilities:
Extend Salesforce platform to support Belgian market requirements.
Collaborate with cross-functional teams to translate business requirements into technical solutions.
Develop, configure, and maintain Salesforce solutions including Apex, Aura, and Lightning Web Components.
Work with cloud-based infrastructure and serverless architecture.
Required Skills & Experience:
Salesforce Administrator and Developer Certifications (must-have).
Strong experience in Salesforce Service Cloud and/or Sales Cloud.
Proficiency in:
Apex Programming Language – Expert level
Salesforce Lightning Aura Components – Expert level
Lightning Web Components
Experience in Applications Architecture and Mobile Architecture – Advanced level
Experience with source control tools like Git or Bitbucket.
....Read more...
We are seeking an experienced ServiceNow Technical Architect with fluency in Arabic to join a leading technology consulting organisation in Dubai. This is a fantastic opportunity to work on large-scale, high-impact ServiceNow projects, partnering with enterprise clients across the region.
Role Overview:
As a Technical Architect, you will lead the design, development, and implementation of scalable ServiceNow solutions. Acting as a trusted advisor, you will work closely with clients to translate business requirements into robust, best-practice technical designs, while mentoring delivery teams and ensuring high-quality outcomes.
Key Responsibilities:
- Lead the architecture, design, and deployment of ServiceNow solutions across multiple modules.
- Translate client requirements into technical specifications and solution designs.
- Develop, configure, and integrate ServiceNow applications and workflows.
- Ensure adherence to ServiceNow best practices, coding standards, and platform governance.
- Drive integrations using REST, SOAP, and other APIs.
- Provide technical leadership and mentorship to consultants and developers.
- Oversee platform upgrades, releases, and performance optimisation.
- Collaborate with stakeholders to ensure successful adoption of solutions.
Required Skills & Experience:
- Fluent in Arabic and proficient in English.
- 6+ years of hands-on ServiceNow experience across ITSM, ITOM, CSM, HRSD, or ITBM.
- Proven experience as a ServiceNow Technical Architect, CTA / CMA certification would be advantageous.
- Strong background in Service Portal development, mobile apps, and integrations.
- ITIL v4 Foundation certification.
- Excellent stakeholder engagement, problem-solving, and leadership skills.
Desirable:
- Experience working in the Middle East or on multilingual projects.
- Additional ServiceNow certifications (CIS, CAD, CSA).
Why Join:
- Work with a forward-thinking consultancy delivering cutting-edge ServiceNow solutions.
- Collaborate with an expert, multicultural team.
- Attractive salary package + relocation support to Dubai.
- Opportunities for career progression and continuous learning.....Read more...
End User Support Analyst – BAU – Cardiff (Onsite Fulltime)
Inside IR35 – £300 Agreed assignment rate may be subject to change depending on applicable legislation or solution through which services are performed.
Shifts will be 8AM-4PM or 10AM-6PM.
Onsite 5 days per week due to the nature of the contract.
Key Skills & Responsibilities.
Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment
Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS Exchange Server
Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and WiFi.
Skilled in configuring Firmware/BIOS to meet standards.
Experienced in installing, updating, and troubleshooting all supported versions of Microsoft Windows OS.
Competent in deployment, updating, and remediation of Microsoft Office suites.
Enterprise-level Mobile Device Management using MobileIron: device enrollment,
Familiar with enterprise endpoint management tools such as Microsoft SCCM, McAfee PGP, and BitLocker for updates and software installs.
Knowledgeable in device pre-boot configuration, imaging, and deployment processes via Microsoft SCCM and MDT.
Comfortable maintaining logs of queries and resolutions.
Excellent communication skills – verbal, written and presentation
Proven ability to engage directly with users of all technical skill levels across the business, providing clear and effective support
Interested?! Send your up-to-date CV to Dean Sadler-Parkes at Crimson for review
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.....Read more...
The first point of contact for IT support via phone, email and ticketing system
Log, categorise and prioritise incoming support requests accurately
Troubleshoot and resolve basic hardware, software and network issues
Assist with setting up and configuring PCs, laptops, mobile devices and peripherals
Escalate more complex issues to the internal Support team where appropriate
Perform routine maintenance tasks such as password resets and user account management
Maintain accurate records and documentation of support tasks and resolutions
Support the onboarding and offboarding process of staff by setting up or deactivating IT accounts and equipment
Participate in training and development activities as part of the apprenticeship
Follow all company policies and procedures, including data protection and security best practices
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:We are the people that bring you experts in soft FM services who are committed to enhancing spaces to enrich lives.
Our brands are trusted by thousands of organisations across the UK to clean, secure and enhance workplaces, education environments, public transport, leisure destinations, open spaces and the critical links that keep our country running. As Churchill’s group of specialist business continues to grow, we stay true to our foundations of local service delivery, agility, and flexibility, and listening to what our customers want. This is embedded in our belief that to deliver the best service for our clients and partners real expertise and knowledge is needed.
Our sibling brands deliver facilities services in the cleaning, security, water hygiene, housing and guest services sectors offering each market a comprehensive solution for their needs.Working Hours :The team work on a 9-day rota over 2-weeks, so they get a day off every fortnight. 75-hours over 2 weeks, between 8am - 5:30pm on a rota.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Team working....Read more...
Account Director – FM Service Provider – London Liverpool Street – Up to £95,000 An exciting opportunity has arisen to work for a leading FM Service Provider at one of London’s most iconic buildings, situated near Liverpool Street. CBW are currently recruiting for an experienced Account Director to oversee the hard services delivery within this prestigious commercial property. The successful candidate will be technically qualified (M&E) and must demonstrate a strong background in commercial building maintenance, ideally with previous experience in a Senior Account Manager or Operations Manager role. You will be responsible for managing and developing a high-profile hard services contract within a dynamic and demanding environment, with significant scope for future growth and progression. Hours of workMonday to Friday - 08:00am to 17:00pmPackage:£90-95K+ packageAnnual Bonus (performance related)26 days holidayKey ResponsibilitiesLead the day-to-day management and operational delivery of all hard FM services within a prestigious, high-rise commercial building near London Liverpool StreetProvide strategic direction while ensuring hands-on, tactical execution to maintain high levels of client satisfaction.Serve as the primary client relationship manager, building strong, collaborative partnerships with key stakeholders.Demonstrate excellent influencing, negotiation, and communication skills to ensure alignment between client expectations and service delivery.Maintain strong financial control, overseeing budgets, forecasts, cost reductions, and margin performance for the site.Effectively manage any conflict or crisis situations with professionalism and a solutions-driven mindset.Ensure that all contractual commitments and SLAs are met or exceeded through robust operational planning and delivery.Promote a culture of continuous improvement and identify opportunities for service innovation and added value across the site.Implement and communicate company policies and processes, ensuring full compliance across all operations on site.Build and manage a high-performing on-site team, including technical engineers and support staff, ensuring appropriate training, development, and succession planning.Collaborate with other senior managers and departments to ensure alignment with broader business objectives and best practices.Drive growth by identifying and delivering additional service opportunities or small works projects within the building.Prepare and manage financial plans for the contract, focusing on revenue, profitability, WIP reduction, and debt control.Conduct regular reviews and audits to ensure compliance with all statutory, health & safety, and quality obligations.Foster a strong customer-centric culture and ensure exceptional service delivery to building occupiers and stakeholders.Support business development activities as needed, including site visits, solution presentations, and the mobilisation of new services.Act as the accountable lead for all client interactions on site, ensuring transparent and consistent communication.Hold line management responsibility for a small on-site team, including engineering and contract support personnel.Ensure high performance and engagement through regular reviews, appraisals, and effective people management practices.Bring a proven track record of leadership within hard FM services, ideally at Account Manager level or above, with technical qualifications (M&E) being essential.RequirementsQualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher.A proven track record in commercial building maintenanceAbility to communicate both verbally and in writing with all levels of staff and clients.Ability to manage and prioritise a demanding and varying workload.Excellent communication and customer service skillsExperience managing a mobile contractFinancial - P&L ExperiencePlease send your CV to Katie at CBW Staffing Solutions for more information.....Read more...
