We are seeking an experienced ServiceNow Technical Architect to join a leading organisation in Johannesburg. This role requires strong technical expertise across multiple ServiceNow modules, combined with the ability to design, develop, and deliver scalable enterprise solutions. The ideal candidate will have solid implementation experience and the ability to guide both clients and internal teams.
Key Responsibilities
- Architect, design, and implement ServiceNow solutions across multiple modules.
- Work closely with stakeholders to gather requirements and translate them into technical solutions.
- Configure and develop ServiceNow applications, workflows, and integrations.
- Provide technical expertise and ensure solutions follow best practices.
- Participate in design workshops, solution reviews, and technical discussions.
- Support and mentor junior team members.
- Deliver projects aligned with ITIL and Agile methodologies.
Required Skills & Experience
- 5+ years of hands-on ServiceNow experience across multiple modules:
- ITSM (IT Service Management)
- ITOM (IT Operations Management)
- CSM (Customer Service Management)
- TSM (Telecom Service Management)
- HR Service Delivery
- ITBM (IT Business Management)
- Service Portal & Mobile Development
- Integration Hub & API Integrations
- Strong background in designing, configuring, and developing ServiceNow applications and integrations.
- Understanding of ITIL and Agile methodologies.
- Strong problem-solving and communication skills.
- Ability to work independently and as part of a team.
Why Join? This is a fantastic opportunity to advance your career in ServiceNow while working on impactful projects in South Africa. Youll gain exposure to a wide range of modules, innovative technologies, and enterprise-level implementations.....Read more...
POS system configuration: Configure systems according to client specifications
Backoffice system administration: Maintain and troubleshoot POS and Backoffice systems
Account management: Support the setup and maintenance of customer and vendor accounts within the POS system
Training: maintain excellent product knowledge and provide training sessions to clients and stakeholders
Hardware preparation: Prepare hardware for installations, including setup and testing
Compliance documentation: Ensure all compliance documentation is accurate and up to date
Repairs and maintenance: Assist in managing repairs and maintenance of POS hardware
Inventory control: Help manage inventory levels and ensure timely restocking of necessary components
Courier dispatches: Manage courier dispatches for hardware deliveries and returns
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Based in Braintree, Lolly is a leading software and technology firm in the hospitality sector producing a wide range of state-of-the-art technology solutions including robot waiters, facial verification, mobile apps, EPoS and payment solutions. Our mission is to make technology simple, by implementing the best solution, incorporating the most reliable intuitive technology and to follow this with first class after-sales customer care.
We are one of the leading omni-channel retailers across the UK, but more than that, we are a great place to work. We value you and your development. We pride ourselves on giving our team members the opportunity and continued training and development to enable them to progress their personal and professional skills.
Our aim is to create a fun and creative environment, where your success is paramount to ours and you are given the right tools, support, and platform to achieve your goals. More than that, we want every team member to be happy in their work and feel they can contribute and add value to the business.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Team working....Read more...
