ServiceNow Architect - Arabic Speaking

We are seeking an experienced ServiceNow Technical Architect with fluency in Arabic to join a leading technology consulting organisation in Dubai. This is a fantastic opportunity to work on large-scale, high-impact ServiceNow projects, partnering with enterprise clients across the region. Role Overview: As a Technical Architect, you will lead the design, development, and implementation of scalable ServiceNow solutions. Acting as a trusted advisor, you will work closely with clients to translate business requirements into robust, best-practice technical designs, while mentoring delivery teams and ensuring high-quality outcomes. Key Responsibilities: - Lead the architecture, design, and deployment of ServiceNow solutions across multiple modules. - Translate client requirements into technical specifications and solution designs. - Develop, configure, and integrate ServiceNow applications and workflows. - Ensure adherence to ServiceNow best practices, coding standards, and platform governance. - Drive integrations using REST, SOAP, and other APIs. - Provide technical leadership and mentorship to consultants and developers. - Oversee platform upgrades, releases, and performance optimisation. - Collaborate with stakeholders to ensure successful adoption of solutions. Required Skills & Experience: - Fluent in Arabic and proficient in English. - 6+ years of hands-on ServiceNow experience across ITSM, ITOM, CSM, HRSD, or ITBM. - Proven experience as a ServiceNow Technical Architect, CTA / CMA certification would be advantageous. - Strong background in Service Portal development, mobile apps, and integrations. - ITIL v4 Foundation certification. - Excellent stakeholder engagement, problem-solving, and leadership skills. Desirable: - Experience working in the Middle East or on multilingual projects. - Additional ServiceNow certifications (CIS, CAD, CSA). Why Join: - Work with a forward-thinking consultancy delivering cutting-edge ServiceNow solutions. - Collaborate with an expert, multicultural team. - Attractive salary package + relocation support to Dubai. - Opportunities for career progression and continuous learning.