Banking Jobs Found 84 Jobs, Page 4 of 4 Pages Sort by:
Customer Lifecycle Manager - Retention and Engagement
The Company Our client is a reputable mutual bank, where profit for purpose is their business model and are 100% owned by their members. Due to growth, they are looking for an experienced data driven customer journey professional who can translate analytics into actionable marketing strategies that drive member engagement, retention and business growth across the business’ multiple brands and products. The role Is data part of your DNA? As the Customer Lifecycle and Engagement Manager, your role focus will be centred around the most important part of the business which is their members. You will be responsible for maximising ROI for all retention and loyalty marketing activity as well as maximising the value of the brands and products via seamless journeys, timely communications and exceptional experiences. This role will suit someone who can blend data strategy with customer journey optimisation. Key Accountabilities End to end design, delivery and optimisation of multi-channel lead nurture and retention marketing initiatives, monitoring and analysing campaign results across all channels to understand the effectiveness of strategies Responsible for reinforcing the value of the businesses’ brands and products through timely communications, seamless journeys and exceptional experiences. Responsible for developing retention marketing plans across multiple brands, building clear objectives and metrics to ensure each channel can be measured effectively Develop and execute data strategies to guide customer journey mapping Create and optimise lead nurture campaigns and push prospects to customers through the conversion funnel using data insights To be successful in this role you will have: Minimum 7 years’ experience in a strong data analysis and strategy focused role operating across CX, customer/member engagement and customer lifecycle stages and journey mapping Demonstrated experience in developing and implementing retention and customer marketing plans Commercial and analytical mindset and driven by results Experience with Google Analytics and other email platform tools as well as experience implementing and interpreting data Agency strategist experience OR retail banking experience highly regarded Why Apply? Great opportunity to work for a brand going through growth Self-starter who displays high energy and self-motivation 12 additional days off annually Next Steps If you want to work for a recognised global brand with strong culture values and the ability to grow your career this will be the opportunity for you. For a confidential discussion, please contact Ai on 0451 193 774. Alternatively, click APPLY. Parity Consulting recognise the First Nations People as the Traditional Custodians of this land and celebrate their connection and love for the country. We only partner with clients who embrace diversity and are committed to cultivating the individuality of each and every employee. We encourage people with different beliefs, abilities, backgrounds and life experiences to apply. ....Read more...
Accounting / Financial Analyst Apprenticeship
Within the apprenticeship you will have the opportunity to develop your accounting and finance skills in a practical setting. You will support your line manager and the team in providing analysis and developing financial modelling skills in addition to your study material. Some of the key tasks you will perform are: Carry out valuation bridging analysis where we compare a company or asset's current valuation to its previous valuation, highlighting the factors that caused the change. This could include changes in revenue, operating costs, market conditions, capital expenditure, or adjustments in discount rates. The goal is to break down changes in these components so that investors can understand what has driven the increase or decrease in value over time. The findings are then presented in a way that is straightforward, helping investors grasp the key insights and trends You will support experienced team members in building detailed financial models that help evaluate investment opportunities, asset performance, and financial decisions for funds. This includes assisting with key business activities like buying and selling assets, as well as refinancing deals to improve financial conditions As a new employee, the company will provide hands-on training in financial modelling techniques, guiding you through the process and teaching you how to apply these models in real-world scenarios. You'll learn best practices and gain practical experience by working alongside experts Present your analysis and financial models to clients, explaining how the results apply to real-world asset or fund performance Review legal documentation including letters of engagement and project documents Provide training and feedback to colleagues or clients on relevant topics Administrative and office support duties which may include data entry, correspondence and ad-hoc internal project support Training:At the end of the qualification, you should expect to receive a Level 3 apprenticeship and a level 3 AAT qualification. Following this, we would encourage and support you to take the level 4 AAT qualification before moving into a CIMA (Chartered Institute of Management Accountants) or CFA (Chartered Financial Analyst) qualification. You will have the option to study from home using BPP's online or online live courses or you may choose to attend in centre classrooms for your study, depending on your preference. The training is generally one day per week, however certain courses may have a block release. Functional skills in maths (if required).Training Outcome:Amberside are also keen to retain good employees and offer a varied and challenging career, including opportunities with our sister company Amberside Valuations. However if the apprentice chooses to leave once the apprenticeship is completed and with the experience gained at Amberside Valuations, apprentices will be well suited to an investment analyst role within funds or working towards investment banking if this is your preference.Employer Description:Amberside Valuations provides financial modelling and asset valuation services to fund managers who invest in infrastructure and energy transition assets. We regularly value over 300 assets for some of the largest European infrastructure investors with total fund values of over £5bn. In addition to running valuation services for our clients, we build fund financial models, financial models for the assets they invest in, and assist with their acquisitions, asset sales and refinancings. Throughout all our mandates financial modelling is a core element.Working Hours :Monday to Friday 9am to 5.30pm, shifts, may work evenings and weekends.Skills: IT skills,Attention to detail,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative ....Read more...
Finance & Administration Executive
£32,000 + Excellent BenefitsA vacancy has arisen for a Finance & Administration Executive to join the Operations, Finance & Administration team. This is a fantastic opportunity to be part of a dynamic, forward-thinking Chambers and to gain valuable experience of working in a support team within a busy commercial chambers.Our client is a leading commercial barristers' chambers, with a thriving domestic and international practice, specialising in providing services across the areas of construction and engineering; energy and natural resources; infrastructure and utilities; international arbitration; IT and technology; offshore construction and marine engineering; planning and environment; procurement; competition; and associated professional negligence.The successful Finance & Administration Executive duties will include purchase ledger, sales ledger, petty cash and bank and credit card reconciliation, using Xero Accounts and LEX. This role will report to the Head of Finance and the Head of Operations and will work in conjunction with the COO and all other teams.Key Responsibilities All basic accounts duties for sales ledger, purchase ledger, bank reconciliation and petty cash. Processing all barrister payments on bespoke system. Reconciling payments received. Using Xero Account software and LEX. Process month end invoices, statements and barristers VAT reports all on Xero. Year-end financial reports for barristers. Credit card statement reconciliation. Data processing, payments, data checking and filing. Helping barristers with professional indemnity insurance and practising certificates. Liaising and managing suppliers and getting best deals available. Managing our mobile contract keeping us informed of changes to roaming costs etc. Online banking. Reception cover. Assisting with changes to room layouts and furniture removals etc. as and when required (e.g. for in-house seminars, chambers’ lunches etc.). Assisting with conference refreshment requirements. Help with setting up internal and external events. Liaising with other departments and assisting in other areas to ensure smooth running of Chambers. Any other tasks as reasonably required by the Head of Finance and the Head of Operations. Additional Responsibilities Undertaking ad-hoc organisation of tasks for barristers such as celebrations, dinners and Christmas parties, assisting the marketing team as required. Marketing – Chambers seeks to promote itself actively with clients and potential clients. These activities may take place outside of normal office hours. The post-holder may therefore be expected to provide support such as greeting guests on a small number of occasions during the year. Any other tasks as reasonably required to assist other departments as approved by the Head of Finance or the Head of Operations. Skills & Experience Educated to A Level standard with a minimum of 2 A Levels and university degree preferred. Experience of Xero Accounts/LEX preferred but not essential (training will be provided). Team player able to work unsupervised and under pressure. Good problem-solving abilities. Excellent communication skills - both written and oral. Excellent people skills and the ability to build strong internal relationships. Polite, friendly and of smart appearance. Demonstrate a positive attitude and a willingness to learn. Ability to handle confidential information discreetly. Good IT skills with experience of O365. Benefits 20 days holiday plus bank holidays (rising to 22 days after one year and 25 days after two years) 6% pension contribution Bonus scheme Season ticket loan Permanent health insurance Private medical insurance Half day 'birthday' holiday Following completion of probation Chambers supports candidates undertaking financial qualifications This is a superb opportunity for a highly organised individual with a positive outlook, excited by the prospect of a career within the legal sector. You will be part of a small team that works closely together to deliver outstanding service. ....Read more...
Data Administration Apprentice
This apprentice position is responsible for the practice administration, bookkeeping, client support and front office reception at our Harpenden office. This is an excellent opportunity for a capable individual who enjoys working as part of a team to deliver excellent client service. The ideal candidate will be looking to develop their skills in a rapidly growing and dynamic, multi-office business using industry leading software applications with support from a multi award winning national accountancy network. Key Responsibilities: Answer telephone calls, emails, front office reception enquiries and arrange meetings in a timely, courteous and efficient manner Support practice banking, bookkeeping, credit control and supplier payment activities accurately posting transactions to practice and client records Accurately update and maintain client records and database applications Support digital document management and scanning activities Support marketing and brand awareness duties including developing and delivering key seasonal client campaigns Support maintenance of practice compliance activities including anti-money laundering and due diligence checks. Support Senior Management Team in collating weekly KPI’s to work towards the HRH team and Client Partner portfolio targets for the financial year Complete all TaxAssist Academy Practice Administration courses Job Requirements: Quality of work:accuracy, thoroughness, completeness. Assignments are completed using standard work-papers/templates to a high standard that are ready for review. Partners can complete their reviews and communicate with the client within assigned review budgets. All in and out client correspondence is filled in TaxCalc and Virtual Cabinet Administration: Checks fees, raises invoices on time, follows up on unpaid debts, and completes accurate time records Productivity: assignments are completed within the budgeted time and costs (to achieve 3 X salary & NI fee target) which are always checked before commencing work. Colleague always checks the agreed Client “Record Quality” factored into client fees and escalates any issues with the Partners for resolution with the client before spending time Client Development & Satisfaction: Clients worked on are satisfied with our service and would rate us a minimum of 8 or 9 out of 10. They would recommend us to their friends and family. Client concerns/issues are escalated to Partners. Client requests and communications are acknowledged within 1 day and fully responded to within agreed time frame. Opportunities to broaden our services to clients are identified. Where our services are appropriate personal contacts are introduced as new clients. Teamwork and Communication: Colleague is a positive and effective team player. Treats colleagues with dignity and respect. Communicates issues or problems within the team and with the Partners as necessary. Helps colleagues Desired Personal Qualities A friendly, open personality with excellent interpersonal and client service skills A person who enjoys working as part of a dynamic team Excellent telephone manner and skills Excellent time management and multi-tasking prioritisation skills Training: Training Biweekly classes (length 3 hours) alternating between Data+ and Excel/Power BI (NB: Exams optional) Training Outcome: After successfully completing the Data Technician Level 3 course, you will have the opportunity to progress to a more senior position within the company and take on more responsibilities Employer Description:At TaxAssist Accountants, we know that our people are key to the success of our company. We hire people who are talented, career driven and who embrace our values of delivering excellent client service through collaborative teamwork. Experience the rewarding and varied nature of working with small businesses and individuals in a friendly local business atmosphere. Work for an employer who invests in colleague career development with significant opportunities for growth and development including ongoing training provided by the TaxAssist Academy.Working Hours :Monday- Friday 8.30am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Day Shift Engineer
Day Shift Engineer - Client Direct - Critical Banking Environment - London - £50,000 + bonus + AP Training 📍 About the Role: Exciting opportunity to work In House / Client Direct for a very well known financial institution in London. My client is looking for a Day Shift Maintenance Engineer to be based across 2 critical / commercial buildings next to each other in London. The successful candidates will be electrically or mechanically biased (C&G / NVQ) with a proven track record in commercial building maintenance, ideally within a critical site (i.e. Bank, Data centre, Blue chip office etc). Working with the maintenance team on site, he or she will be required to carry out mechanical, electrical and fabric maintenance to the following. In return the company is offering a competitive package of £50,000 + 10% bonus + AP Training and £1,500 once training complete. 💼 What’s in it for you?£50,000 + 10% bonus£1,500 HV/LV or Mechanical AP payment1 in 7 call out + 2x hourly rate if called outOvertime available at 2x rate on weekdays and weekends (once AP training complete)HV/LV or Mechanical AP Training within 3-6 monthsPension contribution from employer (candidate does not have to contribute)26 shifts holidayPrivate Health Insurance Dental PlanInterest Free Season Ticket LoanLife insurance 4x salaryA lot of progression available 🕒 Working Hours:Day Shift (10 - 12 hour shifts)3 on, 1 off, 3 on, 3 off, 4 on, 7 off, 4 on, 3 off Later start on Saturdays & Sundays 🔧 Key Responsibilities:Ensure that Planned Preventative Maintenance & Reactive maintenance is carried out to all client assets through operation of Planned Preventative Maintenance System.Ensure that plant faults and defects are swiftly remedied to maintain the plant in serviceable order at all times.Ensure that suitable spares are available to carry out maintenance of the above plant.Ensure that comprehensive maintenance records are completed in the form of job sheets.Ensure that Method Statements and Risk Assessments are prepared, reviewed and utilized for all tasks (PPM and reactive) carried out to ensure safe working practices.Lighting (Small installation, Fault-finding, Lamping, Changing ballast's, Control panel, Power distribution)Emergency lightingAir Conditioning - Air Handling Units / Fan Coil Unit (Filter changes, cleaning)Chillers - Re-setWater Treatment (Temperature checks / Not dosing)Monitor mechanical plantPumps, motorsBMS System - Monitor (i.e. Hot & Colds)Undertake all allocated tasks and perform them in a timely and professional manner.Be proactive in identifying and reporting faults with building services equipment and take steps to resolve them.Be proactive to ensure all H&S issues are reported/escalated as required.Maintain informal communications with Client staff members related to service levels and issues.Report service affecting issued to the site management team for formal communication with the client.Remain flexible with regard to site attendance and tasks undertaken within personal competency.Be fully aware of relevant Health and Safety and general legislative matters.Escort specialist subcontractors ✅ Requirements:Electrically or Mechanically qualified Level 3 / HNC / HNDYou must be able to provide copies of your trade certificates (Essential)Will need to pass security clearance A proven track record in commercial building maintenanceAn understanding of critical plant: Chillers, HVAC, UPS systems, Cooling Towers etcExcellent customer skills Ideally multi skilled Highly desirable (Not essential)High Voltage - Experience / Qualification - Current📩 Ready to Apply? Send your CV to Fin@cbwstaffingsolutions.comOr call 0203 583 3099 and ask for Fin to learn more! ....Read more...
Investment Banking Degree Apprentice
The role of the degree apprentice is to gain a deep understanding of the structure of the Financial Services industry with a focus on secondary market trading and client relationships. You will learn the businesses from the ground up by assisting more experienced colleagues, then progressing to more independent tasks with greater influence and responsibility. Sound understanding of the financial product landscape, client/customer segments that the organisation delivers to and trading and risk management will be gained. You will participate in a range of activities : Preparing trade ideas for clients Deal processing Pricing products Quantitative analysis Risk management tasks Training:Our specialised BSc (Econ) in Applied Finance programme combines the academic rigour of Queen Mary University of London's academic excellence with the achievement of industry-recognised professional qualifications and work experience within partner organisations. Designed to build diversity in the financial profession, this programme will support you to develop the skills necessary to become a highly competent professional who excels in the financial sector. With a specially designed curriculum, the programme will take a block teaching approach which is strongly supported with online independent learning activities and workplace learning. In particular, the block-teaching approach for the on-campus teaching enables apprentices to have uninterrupted periods on the trading floor outside of the on-campus periods, which is essential for their understanding of how financial markets operate. Apprentices will develop deep understanding of: The structure of the Financial Services industry and in particular the role their part of the sector and organisation plays; the purpose of the function in which they work and how their function relates to the wider business The relevant Financial Services legal and regulatory framework and ethics, and the purpose behind them The relevant Financial Services products and services and a broad understanding of the organisation’s policies and procedures Proficiency in relevant IT skills, and organisation and Financial Services specific software/systems, as required to deliver the role outcomes The programme follows a block-teaching approach for the on-campus teaching, as this enables apprentices to have uninterrupted periods on the trading floor outside of these periods, which is essential for their understanding of how financial markets operate. The intensive on-campus sprints are designed to provide in depth coverage of the academic knowledge and skills required, which apprentices will then apply in the workplace between sprints. In this period, learning and teaching will continue through online material and assessments (formative and summative) to keep apprentices engaged with their studies and enable them to learn at their own pace. The work-based modules enhance these elements by providing important opportunities for students to engage in structured learning activities in the workplace, which will build workplace specific knowledge and skills, develop professional behaviours, and facilitate the implementation of the academic and technical capabilities developed as part of the apprenticeship programme.Training Outcome: Upon successful completion of the Apprenticeship, candidates will have the opportunity to apply for a full-time Analyst position with CIBC Employer Description:We are a leading and well-diversified North American financial institution committed to creating enduring value for our clients, team, communities and shareholders as we activate our resources to create positive change and contribute to a more secure, equitable and sustainable future. At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will: • Thrive: Benefit from an open and approachable culture • Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity across our global offices • Develop: Grow your skills and career through ongoing learning opportunities, individual development planning, and comprehensive product training • Prosper: Share in our collective success with a competitive salary, incentive pay, employee banking benefits, health benefits program, and employee share purchase planWorking Hours :Shift Days (including college day): Monday- Friday Day Hours: 7 Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Number skills,Team working,Initiative,Highly Motivated ....Read more...
Technology Degree Apprentice
The role of the degree apprentice is to undertake all requirements during the solution development life-cycle from analysis, design, code, build, test, implementation and support. Follow a systematic methodology for initiating, planning, executing, controlling, and closing technology solutions projects using industry standard processes, methods, techniques and tools to execute and manage projects. Communicate effectively with a range of stakeholders both technical and non-technical at all levels of influence and responsibility. Design, build and test high-quality software solutions. You may also be required to work with other team members on the wider solution and product managers and UX designers in implementing solutions. You will apply software engineering principles to all stages of the solution life-cycle, undertaking analysis and design, development of code and data requirements whilst also ensuring security feature are addressed. As well as creating new code, you can support existing code by troubleshooting, reverse engineering and conducting root cause analysis. You will typically work as part of a large collaborative team and will have responsibility for significant elements of software solutions. Our degree apprentices will engage in continuous professional development and mentoring others in the development and implementation of digital and technical solutions. You will participate in a range of activities : Software development in key languages (python/java/C#/C++) Systems design System resilience Data management Quality assurance testing Micro-services based architectures Dashboards Dev ops Training:Our specialised BSc in Digital and Technology Solutions combines the academic rigour of Queen Mary University of London's academic excellence with practical work experience within leading employer organisations. During the programme, candidates will create digital and technology solutions that enable businesses to develop new products and services and increase productivity. The programme emphasises a hands‑on approach to learning programming skills. On completion of the programme, Degree Apprentices will be able to: Critically analyse a business domain in order to identify the role of information systems Identify organisational information requirements and model data solutions using conceptual data modelling techniques Undertake a security risk assessment for a simple IT system and propose resolution advice Apply organisational theory, change management, marketing, strategic practice, human resource management and IT service management to technology solutions development Whilst the weekly delivery takes place at the LCIOT, your sprint teaching will take place at Mile End. You will attend lectures, seminars, labs and tutorials during your on campus days. Your on campus requirement will be one day per week plus one week sprint teaching each semester and you will be in teaching during Semester A, B and C. Your on campus time will be a minimum of 20% of your total weekly working hours and averages about 5-10 hours contact time. Further information about the programme can be found here: https://www.qmul.ac.uk/undergraduate/coursefinder/courses/2025/digital-and-technology-solutions-software-engineering/Training Outcome:Upon successful completion of the Apprenticeship, candidates will have the opportunity to apply for a full-time Analyst position with CIBC. Employer Description:We are a leading and well-diversified North American financial institution committed to creating enduring value for our clients, team, communities and shareholders as we activate our resources to create positive change and contribute to a more secure, equitable and sustainable future. At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will: • Thrive: Benefit from an open and approachable culture • Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity across our global offices • Develop: Grow your skills and career through ongoing learning opportunities, individual development planning, and comprehensive product training • Prosper: Share in our collective success with a competitive salary, incentive pay, employee banking benefits, health benefits program, and employee share purchase planWorking Hours :Shift Days (including college day): Monday - Friday. Day Hours: 7.Skills: Communication skills,Number skills,Team working,Motivated ....Read more...
Apprentice Mortgage Adviser
Once experienced and qualified, the successful candidate will be responsible for providing to customers a full advice and recommendation service in accordance with the firm’s values, scope of service, regulatory and compliance requirements whilst maintaining excellent customer satisfaction. Principal tasks (with supervision during the training period): To be undertaken in compliance at all times with the firm’s policies and procedures. Using effective questioning skills to establish customer needs, recommend the most suitable product to the customer face to face or over the phone Be the customer’s primary contact throughout the mortgage application process up to the point of mortgage completion Ensure that all advice is given on the basis of a full and detailed fact find which complies with both the firm’s and the FCA’s requirements Maintain accurate and relevant customer records Present appropriate recommendations in a clear, concise and accurate manner, both verbally and in writing Project a professional image to your customers, colleagues and all relevant third parties Build strong customer relationships and provide an excellent customer experience, whilst adhering at all times to the firm’s procedures and the FCAs regulations and guidance Comply with the Conduct Rules Maintain an excellent knowledge of lender mortgage products, underwriting and affordability requirements Maintain an up to date knowledge of all other products and services offered by the firm and associated companies During fact find process gather sufficient information to establish the customer’s needs for general insurance and pure protection products and, where appropriate, make a personal recommendation Act promptly and in an appropriate and courteous manner in response to any customer complaints in accordance with firm’s procedures Understand what Treating Customers Fairly (TCF) means in regard to the firm and embed this fully within your work Actively participate in one-to-one review meetings, coaching and training as required by your Supervisor Meet agreed performance goals Maintain your professional expertise through course attendance, reading of financial journals, and further training where relevant, in line with but not limited to CPD requirements laid down within the firm’s Training and Competence scheme Ensure that your knowledge and use of the Client Management System is accurate and appropriate; maintain and develop this knowledge Deal with general tasks and special projects that are customer or mortgage advice related Attend functions to promote the firm’s products and services, as necessary Attend internal or external meetings as required Undertake any other related tasks requested by the Supervisor Training:Level 3 Mortgage Adviser apprenticeship standard. The Mortgage Adviser apprenticeship is perfect for those looking to develop the knowledge and skills required to work within this specialised role, as well as obtaining a regulatory qualification. Through job-based training and study towards a highly respected benchmark qualification, the apprentice will become a competent and confident mortgage adviser Key Learning Outcomes: A broad understanding of the financial services sector An understanding of the role of the appropriate regulatory bodies The importance of relationship building with clients and colleagues Understanding of processes and procedures relevant to the rol How to develop commercial awareness Building skills and capabilities within an organisation Professional Qualifications: Certificate in Mortgage Advice and Practice (CeMAP1,2,3) - awarded by The London Institute of Banking and Finance (LIBF). The apprentice is assigned a dedicated experienced mentor to guide them through the programme. Regular scheduled interactions with the apprentice ensure they are developing the knowledge, skills and behaviours required to become competent in the role. To help prepare the apprentice for the CeMAP qualification, Apprentices are provided with Simply Academy’s CeMAP resource package, alongside a structured study plan supported by a series of live revision sessions with our CeMAP tutors.Training Outcome:There is an opportunity to be offered a permanent post for the right candidate.Employer Description:The Mortgage Packager Ltd has been established since 2001 specialising in advising and arranging mortgages, re-mortgages, secured loans and general insurance. The Mortgage Packager has a personal approach and we’ll do our best to fit around your lifestyle, including being available evenings and weekends. If you are too busy, or live too far away to meet in person, we can provide advice & support by telephone, email and through the post.Working Hours :Monday to Friday, start and end times flexible, but must be able to work at least 2 afternoons until 5.30pm, exact working hours TBCSkills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Patience,Proactive,Motivated ....Read more...
Dental Nurse
Suffolk University Senior dental nursePermanent contract 37.5 hours per week Salary starting from £25k The University of Suffolk Dental Community Interest Company (CIC) is an exciting Dental Social Enterprise and innovative collaboration between the University of Suffolk and the Suffolk and North East Essex Integrated Care Board, seeking to provide high-quality NHS dental services to the population of Suffolk through the brand new, state of the art clinical facilities situated on the scenic Ipswich Waterfront. Embracing the latest technology and innovation, the facility will offer fully equipped surgeries, intraoral cameras, digital radiography, and access to CBCT diagnostics. As a new provider of NHS dental care in the region the Dental Social Enterprise is well-placed to offer ordinary dental care delivered with extraordinary care. Our ethos is all about enabling dental care, improving oral health by increasing access to dental services and at the same time providing opportunities for those starting or continuing a dental career in the East of England. In line with current good practice and optimum care delivery, an opportunity to deliver person-centered care with a focus on prevention, stabilisation, and disease management. Purpose of the job: To be part of a wider dental team providing dental nurse support and work alongside dentists, dental therapists/hygienists, receptionists in the care of service users. This will include assisting in the full range of dental care provided to service users of the dental service from supporting with routine examinations to advanced specialist treatments Main Duties and Responsibilities Communication: Welcoming and receiving service users into the dental service Reassure service users and explain dental procedures especially when there may be communication difficulties. Monitor, support and reassure service users through relevant behavioural techniques. Monitor service users, identify any complications and take the necessary actions consistent with agreed local and national protocols. Record treatment, for example, baseline charting, clinical treatments and periodontal charting from the dental operator’s instructions. Undertake reception duties when required e.g., greeting service users, answering the telephone, making appointments, explaining service user charges and collecting service user charges Liaise with the dental team, senior leaders and wider colleagues to maintain the effective running of the dental service. Clinical: In collaboration with the wider dental team decide when service users need to be seen urgently. Anticipate the operator’s requirements across a broad range of clinical procedures; practising four-handed dentistry to improve speed, efficiency and comfort for the service user Assist the operator in organising the days activities. Monitor day lists and appointment diary and update as necessary. Prepare the surgery for use at the beginning of the session and clear up at the end of the session. Arrange for the timely supply of materials and laboratory work. Prepare filling and impression materials, instruments, equipment, dressings and syringes as requested by the dental operator. Use equipment such as hand instruments, aspiration equipment, etc, in a manner which minimises the risk of cross infection or soft tissue injury. Maintain hand pieces, aspirators and other equipment. Utilise keyboard skills for data entry on dental software programme. Give oral health and diet advice in line with evidence based national guidelines i.e., DH Delivering Better Oral Health. Assist the dental operator in the provision of dental treatment and to supervise the service user until they are fit to leave the dental service Provide pre-operative and post-operative instructions for service users in agreement with the operator. Accompany dental team members on outreach visits, as required and assist them throughout treatment. Undertake general clerical duties including dealing with petty cash, the collection/banking of service users’ payments, selling dental aids to the public and to balance all monies received at the end of the day. Assist with the ordering of general and pharmaceutical supplies and processing documentation for payment. Demonstrate own activities or workplace routines to new or less experienced staff in own work area Record treatment i.e., includes baseline charting, clinical treatments and periodontal charting from the operator’s instructions. Decontaminate and handle instruments often contaminated with blood, saliva and debris in line with infection control guidance. Maintain an aseptic working environment throughout and clear up at the end of the session ensuring that high standards are maintained. Professionalism, Leadership and Management: To be responsible for promoting the Organisation’s values and high-performance standards both individually and as a team, in the achievement of our strategic objectives and priorities Act within the General Dental Council’s (GDC) ethical guidance and standards commensurate to that of a dental professional. To build a strong external image of clinical excellence for the organisation and create opportunities to enhance the profile of the social enterprise and its services, ensuring high social responsibility. Act within other professional laws and systems including Health and Safety, Freedom of Information Act and Data Protection Legislation. Observe all policies and procedures and maintain the Staff Confidentiality Code of Conduct at all times. Follow and implement clinical policies and procedures to comply with legislation. Apply safe working practices and take responsibility for own actions. Support other members of the dental and wider healthcare team in the interest of service users. Demonstrate a commitment to lifelong learning through education, training and practice against agreed occupational standards and in accordance with GDC guidance. Apply an evidence-based approach to learning, practice, clinical judgement and decision making and utilise critical thinking and problem-solving skills. Take responsibility for personal development planning and reflective practice. Maintain professional behaviour and appearance, including being punctual and polite. Effectively manage own time and resources ....Read more...