Position: Clinical Lead – South West England
Company: OneCall24 Healthcare
Location: To cover South West England (Travel to Bristol, Chelthenham and Swindon)
Type: Full - time
Role Summary
The role of the Clinical Lead is to support the person-centred delivery of quality-based care functions within OneCall24 Healthcare, across all our service users within specific regions. The role also supports the day-to-day care delivery activities within the Complex Care teams, as the needs of the client and business dictate. The Clinical Lead needs to be flexible to the requirements of our clients and the business and ensure that the reputation of the business is that of a company who provides a safe and effective service which enhances the lives of our customers.
Key Responsibilities:
· Implementation of new care packages
· Re-assessment of clinical tasks/requirements
· Experience in paediatric nursing/care and tracheotomy management.
· Care planning and risk assessments – initial and ongoing
· New client meetings (where required)
· Medication and clinical audits
· Clinical supervision, for Registered Nurses working on our care packages
· Competency sign off and management
· Clinical liaison with the MDT where required.
· To provide standard and emergency support to the regional Care functions of OneCall24 Healthcare.
· To provide clinical oversight in accordance with current best practices, according to policy and procedures, agreed standards, legislative requirements, relevant regulations under the CQC
· Direction of the Operations Manager and Clinical Management, and within the financial plans agreed from time-to time.
· To support the Care services within OneCall24 Healthcare in accordance with agreed standards.
· To deliver ensure that all care is delivered in line with person-centred care plans and bespoke service user requirements, to include:
Long term conditions (eg. Cerebral Palsy, MND, Ehlers Danlos Syndrome, MS).
Ventilation.
Tracheotomy.
Spinal Injury.
Acquired brain injury.
Paediatric complex care.
Learning disability.
End of life care.
Medication management.
Diet and nutrition management.
· The role will also include ensuring that our care teams have the relevant skills to provide personal care and support to all clients, including bathing, washing and preparing/supporting with mealtimes (as/where appropriate), and all other personal care tasks as required, ensuring that all of their personal care needs are met.
· Ensuring that care staff are properly trained in the use of specialist medical equipment.
· Understand and work within the structure and ethos of OneCall24 Healthcare.
· To work in line with the OneCall24 Healthcare mission, vision, values.
· Develop effective working relationships with the care teams and Management team within OneCall24 Healthcare.
· To maintain clinical skills at a current level and undertake such training and development as may from time-to-time be required to maintain practices as up-to date.
· As required, to lead and /or take part in audit processes to monitor quality and safe adherence to Complex Care delivery.
· Assist in the development and support of staff through spot checking as required along with feedback and planning of resultant actions where required.
· Daily travel will be required within this role.
Essential Requirements
Registered Nurse (Adult) with a valid NMC pin
Experience in paediatric nursing/care and tracheotomy management.
Proven experience within complex care and/or community care settings
Strong knowledge of CQC regulations, clinical governance, and best practice standards
Demonstrated experience in care planning, risk assessments, and clinical audits
Confident providing clinical supervision, competency assessment, and staff development
Experience working with MDT teams and external healthcare professionals
Sound knowledge of managing complex clinical needs, including:
Ventilation and tracheotomy care
Neurological and long‑term conditions
Spinal and acquired brain injuries
Medication management and end‑of‑life care
Ability to work independently while supporting operational teams
Flexible approach with willingness to travel daily
Full UK driving licence and access to a vehicle
Why Choose OneCall24 Healthcare?
Be part of a leading healthcare provider delivering high‑quality, person‑centred complex care
A senior clinical role with real influence over care quality and service development
Supportive leadership team with strong clinical governance structures
Opportunity to work across diverse and specialist care packages
Ongoing professional development and clinical skill enhancement
Competitive salary
Make a meaningful impact by improving outcomes and quality of life for service users
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