Associate Specialist Jobs Found 27 Jobs, Page 2 of 2 Pages Sort by:
Technical Support Specialist
JOB DESCRIPTION Euclid Chemical is currently seeking a Technical Support Specialist to join our team at our Cleveland Campus. This role provides technical support for Euclid Chemical construction products to distributor, contractor, and residential customers, as well as internal sales and marketing staff and design professionals. This role supports customers by phone and electronic communication, participates in customer sales training, and assists with the development of new products and technical sales tools. The Technical Support Specialist is expected to provide high-quality service and support to both internal and external customers. This role also requires a strong commitment to continuous learning in product knowledge and industry experience. Key Responsibilities: ol]:!pt-0 [&>ol]:!pb-0 [&>ul]:!pt-0 [&>ul]:!pb-0" value="1">Provide and track front-line telephone and electronic service and support for Euclid Chemical construction products ol]:!pt-0 [&>ol]:!pb-0 [&>ul]:!pt-0 [&>ul]:!pb-0" value="2">Schedule and manage telephone support coverage with other Technical Support Specialists, Product Managers, and marketing staff Assist in the development of technical support tools such as product comparative guides, brochures, sell sheets, certification letters, website content, etc. Assist with product troubleshooting by proactively coordinating testing and analysis activities between sales representatives, customers, R&D/product development, customer service, and operations. ol]:!pt-0 [&>ol]:!pb-0 [&>ul]:!pt-0 [&>ul]:!pb-0" value="5">Collaborate and interact with multiple internal departments and teams ol]:!pt-0 [&>ol]:!pb-0 [&>ul]:!pt-0 [&>ul]:!pb-0" value="6">Maintain electronic product technical files ol]:!pt-0 [&>ol]:!pb-0 [&>ul]:!pt-0 [&>ul]:!pb-0" value="7">Help plan and deliver product training and demonstrations for internal and external customers ol]:!pt-0 [&>ol]:!pb-0 [&>ul]:!pt-0 [&>ul]:!pb-0" value="8">Travel occasionally to construction job sites or customer locations to provide product support Euclid Chemical offers an attractive benefits package including: Medical, Dental and Vision coverage Life Insurance, Disability, Parental Leave 401k with company match Defined benefit pension plan Generous vacation and holiday time Hybrid work model $48,000 - $60,000 plus annual bonus program based on % of salary (determined by education and experience) Education and Experience: ol]:!pt-0 [&>ol]:!pb-0 [&>ul]:!pt-0 [&>ul]:!pb-0" value="1">Associate degree or equivalent industry experience ol]:!pt-0 [&>ol]:!pb-0 [&>ul]:!pt-0 [&>ul]:!pb-0" value="2">Previous call center support experience or experience in a related field ol]:!pt-0 [&>ol]:!pb-0 [&>ul]:!pt-0 [&>ul]:!pb-0" value="3">Construction and/or concrete knowledge preferred Skills/Requirements: Proficient in Microsoft Office Suite SAP knowledge or acumen to learn Excellent communication and listening skills Ability to manage multiple priorities and tasks with a sense of urgency Effective team player Self-motivated and quick learner Dedication to customer service and support Ability to travel occasionally Multi-language capabilities is a plus Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies. With over 110 years of experience, we provide innovative solutions to the construction and restoration markets through our extensive range of treatments, sealants, coatings, sealers, and decorative products. Recognized as a 2024 NE Ohio Top Workplace by Energage, Euclid Chemical prides itself on fostering a people-first culture that values collaboration, respect, and growth. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability. ABOUT US The Euclid Chemical Company, based in Cleveland, Ohio, is a leading manufacturer of products for the concrete and masonry construction industry in North America. For over a century, Euclid Chemical has developed strong relationships with contractors, specifiers, owners, building materials suppliers and concrete producers offering high quality products and industry leading technical support. Euclid Chemical provides products and technologies that include: admixtures, fiber, integral color, shotcrete, grouts, repair mortars, bonding agents, adhesives, coatings, curing and sealing compounds, dry shake hardeners, joint fillers, sealants, densifiers, waterproofing, repair and other products. Our leading brands, including Euco, Eucon, Plastol, Increte, Tuf-Strand, Fiberstrand, Dural, Vandex, QWIKjoint, and EucoRepair are known in the concrete industry for innovation and high quality, verified through ISO 9001 certification. With the expertise to provide complete solutions for every concrete project, Euclid Chemical provides in-house support services including research and development, petrographic analysis, continuing education seminars, contractor and distributor training programs and consultation services for contractors, architects, engineers and owners. Leveraging these strengths, Euclid Chemical is a trusted partner for success in the challenging concrete construction market.Apply for this ad Online! ....Read more...
Finance Assistant Consultant Apprentice
Some duties that may be expected of you when on site include, but are not limited to, the following. Ensure that all transactions actioned, and advice given is in line with the client’s financial policies, DfE guidance and within statutory financial regulations Purchase Ledger Duties: Posting the documents below to the client's accounting software in a timely manner with great accuracy Purchase requisition Purchase orders Goods received notes Purchase invoices Ensure that all expenditure is recorded against the relevant nominal code and cost centre, and that the correct VAT code is used Receive and check statements from suppliers Investigate and action any issues that arise with regards to creditors Sales Ledger Duties: Raise sales invoices as requested by the client on the accounting system in a timely manner Ensure that all income is recorded against the relevant nominal code and cost centre, and that the correct VAT code is used Ensure that all requests for sales invoices are processed and sent to debtors promptly Ensure that all invoices are monitored and chased so that prompt payment is received Any other sales ledger maintenance duties requested by the client Bank Account Duties: Ensure that paying in slips/ remittances are received and processed on the accounting system in a timely manner Other Balance Sheet Items: Ensure that petty cash returns are received and processed on the accounting system in a timely manner and that a month-end reconciliation is undertaken to ensure that actual funds held balance to the ledger Ensure that credit card returns are received and processed on the accounting system in a timely manner Income Duties: Post all relevant grant income received Although the majority of your working day will be on site, fulfilling a role or tasks as set by the client, there are additional responsibilities that this level of role comes with such as: Looking for opportunities to promote our services such as Helpdesk/Connect/Software/Consultancy (yourself and others) Ensuring you are always delivering added value to clients Complete all internal training as required by EduFin within the timeframes given Any other duties as required from the Directors and Seniors Training:Assistant Accountant - Level 2 Apprenticeship Standard (A level): This is to gain a Level 2 AAT qualification. This apprenticeship role is split 80/20 between working and earning with the employer gaining valuable hands-on skills, and learning & gaining qualifications with Solveway Apprenticeships. You will attend remote learning sessions, one day a week for the duration of the apprenticeship. Further training details will be made available at a later date.Training Outcome:After successfully achieving the AAT Level 2 qualification, the candidate will be considered for the Level 3 AAT Apprenticeship training and/or the opportunity to progress to a more senior level with the firm and a career within accountancy. Edufin offers a clear and supportive progression route for those looking to build a career in education finance: Apprentice Consultant → Junior Consultant → Associate Consultant → Consultant → Senior Consultant The AAT qualification is one of the most recognised in the Finance industry and could lead to you studying for your ACCA or equivalent through Edufin if you so wish. You will be supported through your training with the firm, shadowing our consultants on site to start with and then be able to assist us with finance assistant roles, working your way up to consultancy days as you gain experience.Employer Description:Edufin is a specialist consultancy that supports schools and academies with their finance operations. The business was founded by a group of directors who previously worked with ESF, a widely used education finance software. They identified a gap in the market—schools needing practical, hands-on finance support—and built Edufin to provide exactly that. Edufin consultants work directly with schools, helping with anything from day-to-day finance tasks like processing invoices to longer-term projects and high-level consultancy. Support can last from a few weeks to several years, and while most clients are visited on-site, some roles are fully remote. They are a friendly team at Edufin and have a positive, upbeat, happy culture. They pride themselves on being flexible for their staff and provide a good work life balance, but in return they want commitment and passion from their staff.Working Hours :Working hours will vary depending on your work location: In the office: 9:00am - 5:00pm (1-hour lunch). At home: 9:00am - 5:30pm (1-hour lunch). On-site at a school: 9:00am - 4:30pm (45-minute lunch). Working days TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...