We are looking for a Supervising Social Worker to join a Kinship Team.
This role requires a Social Work Qualification with a minimum of 3 years post qualified experience in permanent contract/s.
About the team
This team is responsible for supporting, guiding, and overseeing foster carers to ensure that children receive safe, stable, and high-quality care. They provide regular supervision and coaching to carers, helping them develop their skills and address challenges effectively. The role also involves ensuring compliance with relevant policies and standards, completing assessments and reports, and working collaboratively with multi-agency professionals to promote each child's well-being. Ultimately, the team serves as both an advocate and a vital link between carers, the agency, and wider support networks.
About you
A degree within Social Work (Degree/DipDW/CQSW) with post-qualifying experience in Children's Social Work. A successful candidate will have extensive experience in a fostering setting is key for this position. A valid UK driving licences and vehicle is essential for this role.
What's on offer?
£34.45 per hour umbrella (PAYE payment options available also)
Hybrid working scheme
Regular supervision offered
Stable senior leadership
Monitored caseloads through supportive management
Easily accessible offices
For more information, please get in contact
Josh Sipson - Candidate Consultant
0118 948 5555 / 07775750600....Read more...
We are looking for a Supervising Social Worker to join a Kinship Team.
This role requires a Social Work Qualification with a minimum of 3 years post qualified experience in permanent contract/s.
About the team
This team is responsible for supporting, guiding, and overseeing foster carers to ensure that children receive safe, stable, and high-quality care. They provide regular supervision and coaching to carers, helping them develop their skills and address challenges effectively. The role also involves ensuring compliance with relevant policies and standards, completing assessments and reports, and working collaboratively with multi-agency professionals to promote each child's well-being. Ultimately, the team serves as both an advocate and a vital link between carers, the agency, and wider support networks.
About you
A degree within Social Work (Degree/DipDW/CQSW) with post-qualifying experience in Children's Social Work. A successful candidate will have extensive experience in a fostering setting is key for this position. A valid UK driving licences and vehicle is essential for this role.
What's on offer?
£35.00 per hour umbrella (PAYE payment options available also)
Hybrid working scheme
'Outstanding' Ofsted reports
Regular supervision offered
Stable senior leadership
Monitored caseloads through supportive management
Easily accessible offices
For more information, please get in contact
Josh Sipson - Candidate Consultant
0118 948 5555 / 07775750600....Read more...
We are looking for a Supervising Social Worker to join a Kinship Team.
This role requires a Social Work Qualification with a minimum of 3 years post qualified experience in permanent contract/s.
About the team
This team is responsible for supporting, guiding, and overseeing foster carers to ensure that children receive safe, stable, and high-quality care. They provide regular supervision and coaching to carers, helping them develop their skills and address challenges effectively. The role also involves ensuring compliance with relevant policies and standards, completing assessments and reports, and working collaboratively with multi-agency professionals to promote each child's well-being. Ultimately, the team serves as both an advocate and a vital link between carers, the agency, and wider support networks.
About you
A degree within Social Work (Degree/DipDW/CQSW) with post-qualifying experience in Children's Social Work. A successful candidate will have extensive experience in a fostering setting is key for this position. A valid UK driving licences and vehicle is essential for this role.
What's on offer?
£35.00 per hour umbrella (PAYE payment options available also)
Hybrid working scheme
'Outstanding' and 'Good' Ofsted reports
Regular supervision offered
Stable senior leadership
Monitored caseloads through supportive management
Easily accessible offices
For more information, please get in contact
Josh Sipson - Candidate Consultant
0118 948 5555 / 07775750600....Read more...
In your daily work, you will interact with a variety of teams within the organisation (e.g. technical, procurement, manufacturing, and operational) and external organisations, such as customers, suppliers and certification bodies when required
The individual will be expected to be an advocate for implementing Quality Practice and Governance
A typical day will include internal meetings to review quality performance, such as gathering and analysing quality performance data, inspection or audit findings, carrying out audits or inspections, stakeholder visits, interacting with people from other functions to plan the quality delivery system for their area of responsibility. Individuals will also support and develop people within and outside the Quality Function
They work within the Quality function in Dartford under the guidance of the central Quality team
Quality Practitioners are part of the QA/QC Job Family and the parent Technical Function, which ensures technical excellence, assurance and performance across all projects and opportunities from pre-project, early engagement and work winning through to detailed delivery. The Technical function is part of our Engineering Enterprise and is aligned with our overall strategy to maximise DFMA, Digital Engineering, and Early Engagement
Quality Practitioners will receive the appropriate on and off the job training to allow you to become an experienced Laing O'Rourke Quality Practitioner
Training Outcome:
Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship
Employer Description:Our Technical Apprenticeship programme is developed for individuals with a passion for construction and engineering. It combines college and work-based training, allowing you to build your skills and gain a recognised qualification while working on some of the most exciting projects in the UK.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
The Opportunity Hub UK is actively seeking dynamic Asset Finance Executives to join the high-performing team of a leading Finance Leasing company. In this role, you will be instrumental in driving business growth, cultivating client relationships, and promoting tailored asset finance solutions. This is a fantastic opportunity to contribute to the success of a well-established financial institution while advancing your career in the competitive field of asset finance.Asset Finance Executive (based in Cheshire, Salary: £25k plus commission scheme)Here's what you'll be doing:Spearhead the identification and pursuit of new business opportunities within the asset finance sector.Foster and maintain robust client relationships, gaining insights into their financial needs and objectives.Showcase and advocate for the value and benefits of the company's asset finance solutions.Collaborate seamlessly with internal teams to ensure efficient processing of finance agreements and service delivery.Stay abreast of market trends, competitor activities, and industry regulations to provide informed insights.Here are the skills you'll need:Proven track record in asset finance sales or related financial servicesStrong sales and negotiation prowess, evidenced by a history of meeting and surpassing targets.Exceptional communication and interpersonal skills essential for building lasting client relationships.Financial acumen and the ability to comprehend intricate financial products.Results-oriented mindset, coupled with a proactive approach to business development.Knowledge of relevant industry regulations and compliance standards.Here are the benefits of this job:Competitive salary of £25k plus commission schemeHybrid workingAccess to ongoing professional development and training opportunities to foster continuous growth.Thrive in a dynamic and collaborative work environment with ample opportunities for career progression.Work Permissions: Candidates must have the right to work in the United Kingdom. Unfortunately, visa sponsorship is not available at this time.This role offers a unique opportunity to contribute to the growth of a respected financial institution while advancing your career in the dynamic sector of asset finance. If you are passionate about finance, sales, and making a meaningful impact, this position is the gateway to a successful and fulfilling career with our client.....Read more...
Residential Children’s Support WorkerLocation: TottenhamSalary: £30,000 per annumHours: 37–40 hours per weekShift Pattern: Day Shifts 07:45 – 20:15Benefits: Every other weekend offJob Type: Full-Time, PermanentNurse Seekers are proud to be recruiting on behalf of a well-established children’s residential care provider for passionate and dedicated Support Workers to join their supportive and professional team.The service provides a holistic, child-centred environment where children and young people are supported to flourish emotionally, socially, and developmentally. Therapeutic approaches are embedded into daily care, ensuring children’s individual needs, wishes, and well-being are always prioritised.The RoleAs a Support Worker, you will play a vital role in the daily lives of children and young people. You will act as a positive role model, offering consistent care, guidance, and emotional support within a safe and nurturing family-style environment. You will support children to build resilience, develop confidence, and achieve their full potential.Key ResponsibilitiesChildren & Young People:
Safeguard and promote the welfare of children and young people at all timesDevelop positive, meaningful relationships built on trust and respectSupport physical, emotional, behavioural, cultural, and educational needsEncourage positive behaviour and set clear, consistent boundariesSupport access to education, healthcare, therapy, and community activitiesPromote independence and life skills through daily living supportEncourage participation in care planning and review meetingsPrepare healthy meals and maintain a clean, safe living environmentRecognise and respond to safeguarding concerns including exploitation risksAdvocate for children and support them to achieve their individual goals
Professional Responsibilities:
Work as part of a consistent, supportive teamMaintain accurate and timely written and digital recordsFollow policies, procedures, and safeguarding frameworksBuild strong professional relationships with external agenciesAttend team meetings, supervision, training, and appraisalsWork towards or hold a Level 3 Diploma in Residential Childcare
Person Specification – Essential Criteria
GCSE level education or equivalentWillingness to undertake training and continuous professional developmentPrevious experience (paid or unpaid) working with children and young peopleBasic knowledge of safeguarding legislation and children’s homes regulationsAbility to build positive relationships with children presenting emotional or behavioural challengesHonest, reliable, empathetic, and resilientStrong written and IT skills for recording and reporting....Read more...
This opportunity is well-suited for a Campaign/Account Manager with proven expertise in managing app meta and Google, handling substantial budgets within an agency setting. The ideal candidate will demonstrate a track record of successfully running campaigns and simultaneously managing accounts for a minimum of one year.The Opportunity Hub UK is partnering with the UKs leading Mobile Apps Marketing Agency to help find a talented Campaign/ Account Manager to join their Rapidly growing team!As a leading force in the User Acquisition team, you will be responsible for managing the accounts of our clients as well as leading their marketing campaigns. This role offers huge scope for professional development, along with the chance to directly impact client successHere are the skills you'll need:Proven experience (2 years +) in managing paid social campaigns on platforms such as Meta, TikTok, and GoogleExtensive expertise in developing and executing data-driven UA strategies across multiple channels, including App Store/Play Store and Google Ads.Proven ability to manage and optimize substantial budgets for maximum ROI.In-depth knowledge of app meta optimization and Google UA campaign management.Exceptional communication and interpersonal skills, building trust and rapport with clients and internal stakeholders.A passionate advocate for data-driven decision making, adept at analysing campaign performance and translating insights into actionable strategies.A proactive and collaborative team player with a relentless focus on achieving exceptional results.A continuous learner who stays abreast of the latest UA trends and adapts strategies accordingly.Here's what you'll be doing:Develop and execute comprehensive comprehensive paid social advertising strategies across various platforms, including Meta, TikTok, Snap and Google.Continuously optimise campaigns based on data analysis, A/B testing, and industry best practices.Manage client relationships, proactively understanding their needs and exceeding expectations.Translate complex campaign data into clear and actionable insights for internal and external stakeholders.Collaborate with the wider UA team to share best practices and ensure campaign alignment.Stay up-to-date on emerging UA trends and technologies, actively recommending and implementing innovations.Work Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:Competitive salary package £40,000 - £45,000 based on experience.Flexible hybrid working arrangements offering both office and remote options.Be part of a dynamic and high-growth team tackling ambitious projects.Opportunity for continuous learning and professional development.Collaborative and supportive work environment where your contributions are valued.This is an exciting opportunity for an experienced UA professional to make a significant impact in a rapidly growing team. If you possess the skills and passion to excel in this dynamic role, please submit your application today!....Read more...
About the Role
This is a varied role dealing with Customers & Engineers on a daily basis, in a busy Service Desk Department.
The key responsibilities for this role include;
Logging Call Outs from Customers
Ensuring that we have the correct paperwork from Customer
Checking our system to clarify works status as new job / ongoing works
Dealing with Customer queries & updating Customers on Job Status
Preparing Weekly Update Spreadsheet for Larger Customer
E-mailing / Calling Customers to update on Parts ETA / Job Completion
Downloading information for completed jobs from engineers
Moving Job forward to next relevant step in Job completion process
E-mailing Engineers Job Sheets to Facility Management Customers
Checking engineers paperwork & preparing for invoicing
Checking Job Sheets & Expense Claims against Engineers Weekly Timesheets to ensure all Paperwork received & completed
Preparing completed jobs for invoicing
Managing Large Jobs & Projects
Ensuring that all Equipment / Parts required are ready for start of projects
Liaising with Customers to ensure that site access / assistance is arranged
Liaising with any Subcontractors
Training:Apprentices will be required to attend training at least once a week either via remote opnline class or at our Harrow or Hayes Campuses completing necessary mandatory training and units associated with the apprenticeship.
Our Account Manager, industry-trained assessor and Learning Advocate support apprentices to deliver our high-quality training programmes.
The apprentice will be required to complete:
QCF Framework
Employment Rights and Responsibilities
Skills, Knowledge and Behaviours
Standard and End Point Assessment
Functional Skills in English, Maths and ICT (if required)
Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:Permanent role and progression within the company.Employer Description:We deliver a dedicated maintenance and repair facility, providing a swift, reliable service any time of day or night.
Service To Match Your Business Needs
All our services are bespoke offering our customers a specific response to suit their individual operational requirements.
Fast Response Guaranteed
We have a dedicated customer helpline staffed by our own operatives 24 hours a day, 365 days a year.
Save Money Through Maintenance
Regular maintenance of catering equipment is not only a legal requirement but also ensures reliability, prolongs lifespan, reduces operating costs and above all reduces hazards to the user.
Spares Management – Independent & Unbiased
As an independent maintenance & repair specialist we have no affiliations towards a particular manufacturer and so have the ability to shop around for spares to ensure we provide our customers with the quickest delivery possible and the fairest available price.Working Hours :Monday - Friday, 8.00am - 5.00pm, with 1 hour lunch.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills....Read more...
Help prepare documents, reports, agendas, and presentations and other project-related correspondence
Organise and maintain project documentation and shared folders in an organised and accessible format
Use relevant IT packages and systems (e.g. Microsoft Office, ClickUp) to draft correspondence, create proposals and analyse data
Input, collate and maintain data to support project monitoring, evaluation and reporting
Track tasks, timelines, and project milestones as directed by the Project Manager
Assist with budget tracking and resource ordering as guided by the Project Manager
Assist in the delivery of project activities through effective administration, communication and stakeholder engagement
Assist the Project Manager to ensure high-quality project activities are consistently delivered across BCUSU
Support the setup, scheduling, and smooth running of project activities and meetings Coordinate project events and liaise with the relevant departments to support their successful delivery
Act as a point of contact for project-related queries
Provide clear, consistent and timely updates to stakeholders
Develop the knowledge, skills and behaviours required by the Business Administrator apprenticeship standard (ST0070), working towards a Level 3 qualification
Complete all required off-the-job training in line with the agreed training plan
Apply learning from the apprenticeship to day-to-day work, demonstrating continuous development
Build and maintain an evidence based portfolio aligned to the Business Administrator Level 3 Apprenticeship standard ST0070
Attend regular progress reviews with the Project Manager and training provider, acting on feedback to support development
Work towards successful completion of the End-Point Assessment and achievement of the Level 3 qualification
Uphold and demonstrate the values and expected staff behaviours of BCUSU in working towards achieving the BCUSU vision Committed to working as part of a team, and in collaboration with the wider BCUSU staff team, to support the delivery of BCUSU Strategy 24+
Ensure compliance with all BCUSU policies and procedures, including but not limited to health & safety, GDPR, financial and HR Complete all mandatory training and any other training and supervision sessions identified as beneficial to the job role, post holder, or apprenticeship requirements
Promote the BCUSU equality, diversity & inclusion, wellbeing and sustainability agendas, embedding principles within all relevant aspects of the role
Make decisions within the defined level of responsibility
Effectively communicate with university staff, students and relevant external stakeholders Undertake other duties that may be assigned by the employer, as might reasonably be expected within the grade of the post
Training:
There is no requirement to attend college, as assessors visit apprentices in their workplace and the apprenticeship delivery is flexible, with remote options available
You will be working towards a Level 3 Business Administration apprenticeship
Training Outcome:While a full-time position with the company after completing the apprenticeship cannot be guaranteed, the employer will have a better understanding closer to the end of the apprenticeship of whether they are able to take on a full-time member of staff.
In the meantime, you'll gain a broad range of transferable skills and valuable experience within a supportive team environment. There may also be opportunities to progress into a full-time role or explore other apprenticeship opportunities.Employer Description:Birmingham City Students' Union (BCUSU) is your student-led union - here from day one to enrich every part of university experience. As an independent charity working alongside Birmingham City University (BCU), we exist to advocate for all students and enhance your academic, social, and personal journey. BCUSU is an equal opportunity employer that is committed to diversity and inclusion in the workplace.Working Hours :Monday - Friday, 9.00am to 5.00pm.Skills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Organisation skills,Problem solving skills,Team working....Read more...
Community Health and Engagement Officer (CHEO) £ 16.47 per hourPermanent, part time to Full time Hours availableMonday to Friday up to 8 Hours per day, flexible start timeWe have an exciting opportunity for a Community Health & Engagement Officer to join our Surrey Wheelchair Services in Woking . Ross Care is a fast-growing business and a leading provider of Wheelchair Services across the country. We work closely with NHS, Local Authority and Social Care Organisations providing a complete outsourced service driving high quality.As the Community Health and Engagement Officer you will create and manage a stakeholder relationship plan to ensure all key stakeholders are engaged and play an active role in the service provision. You will contribute to service quality assurance procedures, recruiting and leading a service users board, support our complaints process and support ongoing service improvement activities. You will be highlighting the importance of using lived experience in service improvement and promote the social model of disability within the service.Key ResponsibilitiesService User Engagement
Promoting the importance of user lived experience in the company, community and among external stakeholders.Creating, recruiting, and developing a service user forum/service improvement board to meet with on a quarterly basis to oversee improvement and question the local service centre staff. Attending internal meetings to stay up to date with daily operations of the service and to be the advocate for user experience.
Quality Monitoring & Improvement
Attending the monthly contract review meetings with the Integrated Care Board.Using the input from service users gained from meetings of the service user forum and other engagement with users to refine existing practice and highlight areas that need improvement.Implementing improvements following complaints.Feedback from Service Users through formal mechanisms.
Service User Support
Supporting users who are not eligible to have a wheelchair provided by the service, helping to identify options availableSupporting Service Users to navigate the complaints process.Making information available via signposting to other services – other health professionals, social care, MIND, charities, citizens advice etc.
Networking and Communication
Networking with professionals in other services to promote knowledge of the wheelchair service and to highlight areas for improvementsNetworking with local and national disability organisations.Some use of local social media to promote service user engagement.Producing a local newsletter and providing other service users relevant information.
What are we looking for?
Lived experience of vulnerable children and adults, gained through personal or carer use, including personal experience of wheelchair and other healthcare equipment and services, within a home, health, or social care setting.experience of strategic and project planning and decision making.Experience of managing multiple workstreams with ability to prioritise and organise work effectivelyGood interpersonal skills, including demonstrable knowledge and practice of customer care including conflict management.Good written and verbal communication skills.Good IT skills and ability to contribute to the production of communications material aimed at service users.Understanding and willingness to use social media for service user engagement.Marketing/PR experience would be advantageous.Understanding of research and audit processes advantageous.A UK driving licence is essential.
What can we offer you?
£ 16.47 per hourPermanent, part time to Full time Hours availableMonday to Friday up to 8 Hours per day, flexible start timeUp to 33 days holiday (including bank holidays)Company Pension SchemeLife Assurance
INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
A Local Authority is looking for a Qualified Social Worker for their Support and Safeguarding Team in Greater Manchester area. This is a permanent and full-time position that is hybrid working.
You must have a Diploma/Degree in Social Work and have the right to work in the UK (no VISA sponsorship available)
About the team
This local authority’s vision is that their teams are offering the right help at the right time and that at all levels their interventions make life better for children and families. This team is committed to ensuring workload is manageable and they have been recognised for their support they give to social workers to develop their skills.
About the job
Safeguard children from abuse, neglect, and harm.
Assess risks and investigate child protection concerns.
Support children and families to improve safety and wellbeing.
Develop and review child protection plans.
Manage cases and maintain accurate records.
Work with schools, healthcare professionals, police, and other agencies.
Prepare reports and participate in legal proceedings when required.
Advocate for the best interests, safety, and welfare of children.
About you
The successful candidate will have a social work degree with post qualification experience in Children’s Social Work whilst having an up-to-date understanding of relevant fostering legislation. This is a growing team with long-term potential to progress into a senior position and beyond when opportunities arise.
What's on offer?
A salary of £39,862 - £42,839 dependent on experience
26 days of annual leave plus bank holidays
Market Supplement for Level 3 Social Worker of £2,400
Excellent CPD training & development opportunities
Further benefits
For more information, please contact Samantha Cunningham
07825213518 / scunningham@charecruitment.com
What do you get from working with me?
CV enhancement
Application form enhancement
Access to many jobs in the market
One central point of contact
Interview preparation assistance
Expert consultation
Questions answered
Offer negotiation
....Read more...
A standout CRM & Retention Manager opportunity for a lifecycle marketing specialist ready to own retention as a genuine revenue channel, not just execute campaigns.A female-founded, purpose-driven intimates brand is hiring a CRM & Retention Manager to take full ownership of retention and lifecycle marketing as a core commercial channel. This is a scaling, mission-led ecommerce business that is redefining everyday intimate essentials for a new generation — combining a bold brand narrative with a real commitment to reducing the environmental footprint of everyday garments. The CRM & Retention Manager will sit at the heart of the customer experience, with direct accountability for lifetime value, repeat purchase rate and retention performance.This is a role with real autonomy and progression on offer. It is ideal for someone who has already run CRM end-to-end and is now looking for greater ownership, commercial impact and a clear path to grow within a fast-moving team.The Role at a GlanceReporting to the Ecommerce Director, you will own the CRM channel from strategy through to execution and reporting. You will treat email, SMS and loyalty as owned revenue channels in their own right, building the lifecycle journeys, segmentation and testing roadmap that drive measurable, incremental growth.What You'll OwnThe CRM channel as a core revenue driver, with accountability for retention, LTV and repeat purchase rateEnd-to-end lifecycle journeys (welcome, post-purchase, winback, replenishment, browse abandon) underpinned by a clear testing roadmapAdvanced segmentation and personalisation, ensuring the right message reaches the right customer at the right momentThe campaign calendar across email and SMS, aligned to trading moments and product launchesList growth strategy, including on-site opt-in optimisation, acquisition flows and subscriber healthEmail deliverability end-to-end: sender reputation, list hygiene, suppression management and inbox placementSMS as a first-class owned channel with its own strategy, automation flows and performance targetsThe loyalty programme strategy, including points, VIP tiers, referral mechanics and re-engagementThe CRM and martech stack, from platform evaluation through to implementation oversight and optimisationCohort analysis, LTV modelling and CRM dashboards that translate data into actionable growth opportunitiesRelationships with external agencies, freelancers and platform vendors, owning scope, briefing and QAWhat You'll BringA strong foundation in CRM and lifecycle marketing, with proven experience owning CRM as a revenue channel rather than simply running campaignsHands-on experience with email and SMS platforms such as KlaviyoA solid grasp of email deliverability best practice and list health managementA track record of growing a CRM subscriber base, not just maintaining oneConfidence working with data — comfortable with cohort analysis, LTV modelling and building reports that shape strategic decisionsFamiliarity with martech evaluation and platform management; you know what good looks like and can advocate for the right stackExperience managing loyalty and retention programmesA commercial mindset focused on measurable growth, plus the drive to take ownership in a small, fast-paced teamWork PermissionsYou must have the right to work in the United Kingdom. [Placeholder — sponsorship status was not specified in the brief. Please confirm whether visa sponsorship is available so this section can be finalised.]Benefits & Perks25 days' holiday plus bank holidaysPension with 4% employer contributionPrivate medical insurance with Bupa Select, plus life insuranceSalary sacrifice dental insuranceQuarterly product allowance and monthly team lunchesTraining, development and personal enrichment opportunities, plus volunteering daysHybrid working (three days in the London office)Why This Is a Career Worth BuildingRetention and lifecycle marketing have moved from a back-office function to one of the most commercially valuable disciplines in modern ecommerce. As acquisition costs climb, brands that retain and grow their existing customers win — and the professionals who can prove that impact are in high demand. This CRM & Retention Manager role offers genuine channel ownership, board-level visibility of your numbers, and the chance to shape retention strategy for a brand with a clear sense of purpose. For an ambitious lifecycle marketer, it is a platform to grow into senior CRM and retention leadership.This CRM & Retention Manager opportunity in London is brought to you by The Opportunity Hub UK — connecting talented professionals with career-defining roles.....Read more...
Few days will be the same. However, we would like to work with an apprentice eager to help shape and embed new business processes which support all our users in their customer journey whether they’re on a mission to get more active, be healthier or attain high-performance competition standards
You’ll be involved in all facets of the department to understand end to end how things work and be given latitude for your coursework to choose projects where business processes can be implemented or improved
At the core of a customer service business is marketing, how we add value to our users, and how we capture more value from their continued patronage. Much of the work will revolve around our commercial facing work, be that how we can better engage and retain users in their subscriptions, or how we expand into new business opportunities
You’ll experience collaboration with colleagues across the university, learning how to manage multiple tasks efficiently while building strong communication and organisational skills
This is a new role and as such the appointee will be able to help shape the opportunity with management to meet their own development goals and help shape the future direction of our department on behalf of our customers
You will be:
Passionate about trying a career that helps more people to become more active, more often
Prioritising your tasks and manage deadlines in a fast-paced environment
Supporting the team in producing accurate documents, plans, budgets or reports
Working on customer communications across a range of media that improves our audience reach
Experiencing the end-to-end business processes that support customer and staff needs, from car park permits to banking, from managing activity timetable to customer newsletters
Improving customer retention through arranging appointments, calls, follow-ups or assisting with surveys with our customer base to check on satisfaction
Assisting with the marketing, customer communications and retailing of our products, events, courses and memberships and helping ensure the team are able to track performance
A creative thinker, identifying opportunities to streamline processes and improve efficiency
Support colleagues in across finance & business, operations, sports development, grounds or initiatives from the Pro-Vice Chancellor for External Engagement, Sport and Community
We will also wrap around additional learning opportunities and professional development, through webinars or attending events and conferences in support of a professional membership for Chartered Institute for Managing Sport and Physical Activity (CIMSPA). We will purchase this annual professional membership of CIMSPA for the duration of your apprenticeship. Training:Duration:
15-months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Off-the-job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career.Employer Description:We are the largest employer in Oxfordshire with around 17,000 staff working in and around Oxford in a huge range of roles. Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region. We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :This is an 18-month fixed term apprenticeship contract. You will be based at Iffley Road Sports Centre but may be required to work across the university sites from time to time. Some evening or weekend working for events outside regular office hours. Exact shifts TBC.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Written communication skills,Clear verbal communication,Accuracy,High level of professionalism,Microsoft Office experience,Accuracy and timekeeping,Working or competing in a team,Sports orientated,Advocate for physical activity....Read more...
JOB DESCRIPTION
Director, User & Market Insights
Reports To: Vice President, Strategy & Execution (Insights & Category Management)
Location: Vernon Hills, IL
Travel: Up to 15-20%
Position Summary
Rust-Oleum is seeking a strategic, business-focused leader to serve as Director, User & Market Insights. This role will lead the development and execution of insight strategies that drive profitable growth across multiple product platforms, brands, channels, and customer segments.
The Director will champion the voice of the user, shopper, and market across the organization, translating qualitative and quantitative research into actionable business recommendations that inform innovation, portfolio strategy, pricing, brand development, commercialization, and go-to-market decisions.
As a key member of the Strategy & Execution organization, this leader will build an insights-driven culture by partnering closely with Product Management, Marketing, Sales, R&D, Finance, Category Management, and Executive Leadership to identify growth opportunities and influence strategic decisions.
The ideal candidate combines strong research expertise, business acumen, exceptional storytelling ability, and proven experience leading teams that transform data into competitive advantage.
Key Responsibilities
Insights Leadership & Strategy
Develop and lead the enterprise research agenda aligned with business growth priorities and platform strategies.
Establish a fact-based understanding of users, shoppers, category dynamics, competitive activity, and emerging trends.
Lead the identification of critical business questions and knowledge gaps requiring research and analysis.
Ensure insights activities directly support innovation, brand growth, pricing strategy, commercialization, demand generation, and customer engagement.
Create a long-term roadmap that prioritizes research investments based on business impact and growth opportunities. Research & Analytics
Provide oversight for all qualitative and quantitative research initiatives.
Determine appropriate methodologies and research designs to address strategic business questions.
Lead advanced research programs including:
Segmentation
Concept and innovation testing
Packaging evaluation
Shopper journey research
Brand health tracking
Price elasticity studies
Customer and user experience studies
Competitive benchmarking
Integrate insights from internal data, syndicated sources, custom research, and secondary intelligence to create holistic business recommendations.
Ensure research quality, methodological rigor, and actionable deliverables. Business Partnership & Strategy
Serve as a strategic advisor to executive leadership and functional teams.
Translate complex consumer, shopper, and market information into clear business implications.
Develop executive-ready insights stories that influence organizational priorities and investment decisions.
Lead quarterly insights reviews and strategic learning sessions across business platforms.
Advocate for the end-user and shopper perspective in innovation, portfolio planning, and commercialization discussions. Team Leadership
Recruit, develop, coach, and mentor a high-performing insights team.
Create clear development plans and learning opportunities for team members.
Establish best practices, processes, and governance for research execution and knowledge management.
Foster a culture of curiosity, continuous learning, strategic thinking, and business impact.
Manage workload prioritization, resource allocation, and vendor partnerships. [ Vendor & Knowledge Management
Lead strategic relationships with research suppliers and analytics partners.
Evaluate and onboard research vendors to ensure access to best-in-class capabilities.
Optimize research spending and ensure efficient use of budget.
Build and maintain a centralized insights repository that enables access to historical learning and accelerates decision-making across the organization.
Qualifications
Required
Bachelor's degree in Marketing, Business, Consumer Insights, Market Research, Analytics, Statistics, Psychology, Sociology, Economics, or related field.
8+ years of progressive experience in market research, consumer insights, shopper insights, customer analytics, or related disciplines.
3+ years of people leadership experience.
Expertise designing and interpreting both qualitative and quantitative research.
Experience managing external research agencies and vendor partnerships.
Strong strategic thinking and business acumen.
Exceptional presentation and storytelling capabilities.
Proven ability to influence senior leaders and cross-functional stakeholders.
Strong analytical skills with the ability to synthesize multiple data sources into actionable business recommendations.
Preferred
Consumer Packaged Goods experience.
Home Improvement, Hardware, Paint, Building Materials, or Cleaning category experience.
Familiarity with innovation research, pricing research, and category management applications.
Experience using modern insight platforms and advanced analytics tools.
Leadership Competencies
Strategic Mindset
Anticipates future market opportunities and translates insights into growth strategies.
Business Acumen
Understands commercial drivers, customer needs, competitive dynamics, and profitability levers.
Influence & Communication
Creates compelling narratives that drive action and organizational alignment.
Learning Agility
Embraces new approaches, methodologies, technologies, and changing business conditions.
Talent Development
Builds and develops high-performing teams through coaching and mentorship.
Cross-Functional Leadership
Collaborates effectively across Product Management, Marketing, Sales, Category Management, Finance, and R&D.
Accountability
Delivers measurable business outcomes through disciplined execution and prioritization.
Salary Target Range: $140,000 - $160,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Rust-Oleum offers 9.5 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
