Main responsibilities will be those of an Employment Lawyer. This will include giving advice in relation to Employment Law, policy, governance, conducting litigation; and where necessary and appropriate appearing as advocate in Court and at tribunals (including the ET), hearings, and inquiries. Other responsibilities will relate to other work carried out by the Litigation Team, particularly in relation to civil litigation and assisting with clerking education appeals during busy periods.
Responsibilities
To attend and advise such committees, sub-committees and other groups and panels of the Council as instructed by the Director of Governance and Legal.
Provide general legal advice to Members of the Council and Officers of the Council and to associated bodies, companies and organisations as instructed by the Director of Governance and Legal.
Implement or secure the implementation of those decisions of the Council relating to legal matters as may be allocated by the Director of Governance and Legal or relevant Operational Manager
Conduct litigation on behalf of the Council, be responsible for the care and conduct of such proceedings and act as the Council’s advocate before Courts, inquiries, hearings and tribunals including contested hearing.
Negotiate and draft contracts, agreements, instruments of governance, and the like.
Prepare matters and papers for any form of legal or quasi legal proceedings and undertake any statutory or administrative task ordinarily required of Legal Services by the Council.
Deal with disputes and complaints.
Keep abreast of developments in the law and to advise the Council through the Director of Governance and Legal Services from time to time on such matters as will impinge upon its functions.
Assist in the provision of a comprehensive legal service to the Council
To support the work of senior staff and assist the work of junior staff on legal issues
Requiements
Qualified Solicitor or barrister with current practising certificate or equivalent qualification with ability to practice
Experience and knowledge of Employment law or the ability to acquire them quickly
Experience of litigation
Practical knowledge of public law
Effective advocate
Excellent communication skills, both written and oral
Good drafting skills
Ability to work as an effective part of a professional team to deliver complex issues
Competent IT user
Ability to travel to various locations
....Read more...
A long-standing law firm in the Liverpool area is seeking a Family Solicitor with Children panel membership to join its team. This is a great opportunity for someone with solid experience in matrimonial and child care work who is looking for a more grounded, supportive environment and a steady stream of quality legal aid and private family work.
About the Role:
This is a solicitor/advocate role with a strong focus on public law children matters. Youll manage your own caseload involving care proceedings, guardianship issues, and a mix of legal aid and privately funded work. Regular court advocacy is a key part of the role, and you'll be supported by a knowledgeable and approachable team. Theres also the option to contribute to business development and team growth if thats something you enjoy.
What this firm are looking for:
- Children Panel membership essential
- At least 3 years PQE in family law
- Solid advocacy skills and experience acting as a Solicitor/Advocate
- Previous involvement in guardianship and child care proceedings
- A good understanding of legal aid processes
- Confident managing sensitive and sometimes complex client matters
- Strong communication and time management skills
This is a great opportunity to join a long-established firm with a strong local reputation and a supportive, down-to-earth team. Youll be working in an environment that values quality over volume, with a genuine focus on delivering high-standard care work. The firm also offers flexibility around working patterns, including part-time and part-hybrid options, making it a role that can fit around your life while still offering meaningful and rewarding legal work.
If youre looking to join a friendly and approachable team alongside a new challenge then please get in touch with Justine on 0161 914 7357 or email your CV to j.forshaw@clayton-legal.co.uk....Read more...
The successful candidate will be required to work 22.5 hours per week, working across Monday - Sunday on a rota basis covering early (8AM - 4PM), mid (9AM - 5PM) and late (12PM - 8PM) shifts. There is a requirement to work 2 weekends out of every 4.In this position, you will be expected to;- Hold a caseload of 6 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly- Complete comprehensive risk and needs assessments- Interview and assess the suitability of referrals to the criteria and objectives of the project and provide written feedback to unsuccessful applicants- Ensure that residents ready to move on have an appropriate network of support and resources to aid their transition to independent living- Build supportive relationships with the young people while maintaining professional boundaries- Support clients to participate in Education, Training, Employment and Volunteering opportunities- Liaise and advocate with external agencies including local authorities, benefits agencies, referral agencies and other statutory and voluntary bodies as appropriate.- Deal with challenging behaviour in an appropriate and sensitive manner and record meetings and incidents appropriately- Ensure a safe and secure environment and maintain high standards of health and safety within the project- Manage collection of service charge and petty cash.Please note: this role involves lone workingTo apply for this role, you must have;- Experience of working with young people experiencing homelessness- Experience of working in a residential housing project for young people- Experience of holding a caseload, conducting support plans, risk assessments and needs assessments- Experience of involving clients in the way services are designed to meet their needs- Knowledge and understanding of the principle causes and effects of youth homelessness- Knowledge of the support needs of young people and how they might be best met including what statutory and voluntary resources are available- Knowledge of Health and Safety and anti-discriminatory working practices, and the implications of both in the working environment- Able to demonstrate clear understanding of Safeguarding requirements and procedures- Able to demonstrate clear professional boundaries- The ability to use IT systems including Microsoft Office and databasesCandidates should confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.....Read more...
The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis covering early (8AM - 4PM), mid (9AM - 5PM) and late (12PM - 8PM) shifts. There is a requirement to work 2 weekends out of every 4.In this position, you will be expected to;- Hold a caseload of 6 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly- Complete comprehensive risk and needs assessments- Interview and assess the suitability of referrals to the criteria and objectives of the project and provide written feedback to unsuccessful applicants- Ensure that residents ready to move on have an appropriate network of support and resources to aid their transition to independent living- Build supportive relationships with the young people while maintaining professional boundaries- Support clients to participate in Education, Training, Employment and Volunteering opportunities- Liaise and advocate with external agencies including local authorities, benefits agencies, referral agencies and other statutory and voluntary bodies as appropriate.- Deal with challenging behaviour in an appropriate and sensitive manner and record meetings and incidents appropriately- Ensure a safe and secure environment and maintain high standards of health and safety within the project- Manage collection of service charge and petty cash.Please note: this role involves lone workingTo apply for this role, you must have;- Experience of working with young people experiencing homelessness- Experience of working in a residential housing project for young people- Experience of holding a caseload, conducting support plans, risk assessments and needs assessments- Experience of involving clients in the way services are designed to meet their needs- Knowledge and understanding of the principle causes and effects of youth homelessness- Knowledge of the support needs of young people and how they might be best met including what statutory and voluntary resources are available- Knowledge of Health and Safety and anti-discriminatory working practices, and the implications of both in the working environment- Able to demonstrate clear understanding of Safeguarding requirements and procedures- Able to demonstrate clear professional boundaries- The ability to use IT systems including Microsoft Office and databasesCandidates should confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.....Read more...
The Opportunity Hub UK is actively seeking dynamic Asset Finance Executives to join the high-performing team of a leading Finance Leasing company. In this role, you will be instrumental in driving business growth, cultivating client relationships, and promoting tailored asset finance solutions. This is a fantastic opportunity to contribute to the success of a well-established financial institution while advancing your career in the competitive field of asset finance. Asset Finance Executive (based in Cheshire, Salary: £25k plus commission scheme) Here's what you'll be doing:Spearhead the identification and pursuit of new business opportunities within the asset finance sector.Foster and maintain robust client relationships, gaining insights into their financial needs and objectives.Showcase and advocate for the value and benefits of the company's asset finance solutions.Collaborate seamlessly with internal teams to ensure efficient processing of finance agreements and service delivery.Stay abreast of market trends, competitor activities, and industry regulations to provide informed insights.Here are the skills you'll need:Proven track record in asset finance sales or related financial servicesStrong sales and negotiation prowess, evidenced by a history of meeting and surpassing targets.Exceptional communication and interpersonal skills essential for building lasting client relationships.Financial acumen and the ability to comprehend intricate financial products.Results-oriented mindset, coupled with a proactive approach to business development.Knowledge of relevant industry regulations and compliance standards.Here are the benefits of this job:Competitive salary of £25k plus commission schemeHybrid workingAccess to ongoing professional development and training opportunities to foster continuous growth.Thrive in a dynamic and collaborative work environment with ample opportunities for career progression.Work Permissions: Candidates must have the right to work in the United Kingdom. Unfortunately, visa sponsorship is not available at this time. This role offers a unique opportunity to contribute to the growth of a respected financial institution while advancing your career in the dynamic sector of asset finance. If you are passionate about finance, sales, and making a meaningful impact, this position is the gateway to a successful and fulfilling career with our client.....Read more...
Dining Room Manager – Washington, VA – Up to $110kWe’re teaming up with a luxury inn that’s all about unforgettable food, warm hospitality, and cozy charm—all wrapped up in a stunning setting. Picture world-class dining, genuine smiles, and an experience that’s as welcoming as it is refined. We’re on the hunt for a Dining Room Manager who’s passionate about great service and ready to help create magical moments for every guest.Perks and Benefits
Considering a move? Relocation support is available to help you settle in smoothly.Join a team delivering unforgettable experiences in a world-class hospitality setting.Competitive extended benefits including – health, vision and 401K
The RoleYou will be working closely with the Restaurant Manager and act as the leadership’s representative on the floor, overseeing all aspects of the guest experience. Serving as the face of the establishment, you will advocate on behalf of guests to ensure every visit is transformative, restorative, and memorable. Key responsibilities include tracking repeat guests and driving new business opportunities. You remain attentive to guests’ needs and sensitivities, proactively addressing any concerns to make sure every guest feels genuinely welcomed and cared for—just like a gracious host welcoming visitors into their home.What they are looking for:
Passionate about food and wine, with solid knowledge in both.Proven experience in luxury dining operations, including leadership roles.Experience as a Table Captain, Concierge, or Front Desk Manager is seen as an asset.Level 1 Wine Certification a must!Knowledge of conducting labour cost and loss prevention.
If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot com – declan@corecruitment.comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Jarrodean is proud to partner with Royal Cornwall Hospitals NHS Trust with whom we welcome applications from suitably experienced Senior Midwives to join the Senior Leadership Team as Band 8D Director of Midwifery. Offering an £8,000 relocation package, we are searching for an exceptional, dynamic midwife to lead services, inspire the workforce, and make a lasting impact on the future of maternity services at three sites across beautiful Cornwall and one in the Isles of Scilly.Each year the Trust looks after over 4000 women and their babies and are proud of their full UNICEF Baby Friendly accreditation achived in 2012 and are now working towards the UNICEF Gold award. The Trust serves a population of around 570,000 people, increasing significantly during peak season and employs 6,700 staff with a budget of £580 million.As the Director of Midwifery, you will be at the forefront of delivering safe, compassionate, high-quality care while working to align strategic and operational goals and ensuring that the Trusts maternity services remain 'good' as rated by CQC.Your leadership will shape the professional development of midwives, advocate for the highest standards of care and drive the continuous improvement of the Trusts services.You will work with key stakeholders such as the Maternity & Neonatal Voices Partnership, and local and regional systems fostering a positive culture of safety and learning.You will have experience driving strategic change and be able to foster an inclusive, positive work culture and have exceptional communication skills to motivate and inspire teams to deliver outstanding care.Person requirements- NMC-registered Midwife - A proven track record of operational service management at a senior level in an acute hospital environment, including staff management and financial management- Experience in a senior midwifery leadership position at band 8a or above- Qualified to Masters level- Post-graduate Management qualification For an informal, confidential discussion please contact Shayne Parfrey or Jane Armstrong on 01480 262 480 or nursing@jarrodean.com - a detailed job description available upon request.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we are offering a generous £1,000 Bonus for any successful friend or colleague referrals specifically for this role.....Read more...
Key accountabilities:
Provide general administrative support to the team, including filing, photocopying, scanning, and data input
Maintain and update records, systems, and spreadsheets to ensure accurate information is stored and accessible
Respond to phone and email enquiries in a professional and timely manner
Support meeting arrangements, including booking rooms and coordinating online meetings
Help organise and maintain office supplies and stationery
Assist with incoming and outgoing post and deliveries
Undertake project support tasks and basic research as directed
Collaborate closely with colleagues to ensure seamless communication and effective service delivery
Maintain confidentiality and follow GDPR and data protection protocols
Engage fully with training, reviews, and off-the-job learning required as part of the apprenticeship programme
Training:
The apprentice will attend an online lesson once per month to work towards the Business Administrator Level 3 Standard
In addition, the apprentice will be allocated with an assessor who will visit them within the workplace once every 6-8 weeks
Training Outcome:
There is potentially a permanent position available for the right candidate, on completion of the apprenticeship
Employer Description:The Career Development Institute (CDI) is the UK’s professional body for the career development sector with around 5,000 members. Our purpose is to set standards, advocate for and promote high quality career development for all.
Our members help people define their career goals, identify their strengths and development needs,
The CDI provides a wide range of services to our members including a comprehensive programme of continuous professional development (CPD), ranging from events and training courses, to webinars, masterclasses, one-day courses and networking activities.
We also play a key role in the development and recognition of standards, including supporting work on the Higher Apprenticeship: Career Development Professional, undertaking research to identify ways to improve the experience of learners wishing to join the profession and contributing to policy discussions related to career development.
We are committed to enabling everyone working at the CDI, in the profession and among clients to thrive. We therefore encourage diversity within the sector and would particularly welcome applications from individuals from under-represented communities – see ‘Working for the CDI’ at the end of this advert for more details along with the benefits we offer.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
This opportunity is well-suited for a Campaign/Account Manager with proven expertise in managing app meta and Google, handling substantial budgets within an agency setting. The ideal candidate will demonstrate a track record of successfully running campaigns and simultaneously managing accounts for a minimum of one year.The Opportunity Hub UK is partnering with the UKs leading Mobile Apps Marketing Agency to help find a talented Campaign/ Account Manager to join their Rapidly growing team!As a leading force in the User Acquisition team, you will be responsible for managing the accounts of our clients as well as leading their marketing campaigns. This role offers huge scope for professional development, along with the chance to directly impact client successHere are the skills you'll need:1 year of demonstrably successful experience managing both UA campaigns and client accounts at an agency level.Extensive expertise in developing and executing data-driven UA strategies across multiple channels, including App Store/Play Store and Google Ads.Proven ability to manage and optimise substantial budgets for maximum ROI.In-depth knowledge of app meta optimisation and Google UA campaign management.Exceptional communication and interpersonal skills, building trust and rapport with clients and internal stakeholders.A passionate advocate for data-driven decision making, adept at analysing campaign performance and translating insights into actionable strategies.A proactive and collaborative team player with a relentless focus on achieving exceptional results.A continuous learner who stays abreast of the latest UA trends and adapts strategies accordingly.Here's what you'll be doing:Develop and execute comprehensive UA campaigns across App Store/Play Store, Google Ads, and other relevant channels.Continuously optimise campaigns based on data analysis, A/B testing, and industry best practices.Manage client relationships, proactively understanding their needs and exceeding expectations.Translate complex campaign data into clear and actionable insights for internal and external stakeholders.Collaborate with the wider UA team to share best practices and ensure campaign alignment.Stay up-to-date on emerging UA trends and technologies, actively recommending and implementing innovations.Work Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:Competitive salary package £35,000 - £40,000 based on experience.Flexible hybrid working arrangements offering both office and remote options.Be part of a dynamic and high-growth team tackling ambitious projects.Opportunity for continuous learning and professional development.Collaborative and supportive work environment where your contributions are valued.This is an exciting opportunity for an experienced UA professional to make a significant impact in a rapidly growing team. If you possess the skills and passion to excel in this dynamic role, please submit your application today!....Read more...
This opportunity is well-suited for a Campaign/Account Manager with proven expertise in managing app meta and Google, handling substantial budgets within an agency setting. The ideal candidate will demonstrate a track record of successfully running campaigns and simultaneously managing accounts for a minimum of one year.The Opportunity Hub UK is partnering with the UKs leading Mobile Apps Marketing Agency to help find a talented Campaign/ Account Manager to join their Rapidly growing team!As a leading force in the User Acquisition team, you will be responsible for managing the accounts of our clients as well as leading their marketing campaigns. This role offers huge scope for professional development, along with the chance to directly impact client successHere are the skills you'll need:1 year of demonstrably successful experience managing both UA campaigns and client accounts at an agency level.Extensive expertise in developing and executing data-driven UA strategies across multiple channels, including App Store/Play Store and Google Ads.Proven ability to manage and optimise substantial budgets for maximum ROI.In-depth knowledge of app meta optimisation and Google UA campaign management.Exceptional communication and interpersonal skills, building trust and rapport with clients and internal stakeholders.A passionate advocate for data-driven decision making, adept at analysing campaign performance and translating insights into actionable strategies.A proactive and collaborative team player with a relentless focus on achieving exceptional results.A continuous learner who stays abreast of the latest UA trends and adapts strategies accordingly.Here's what you'll be doing:Develop and execute comprehensive UA campaigns across App Store/Play Store, Google Ads, and other relevant channels.Continuously optimise campaigns based on data analysis, A/B testing, and industry best practices.Manage client relationships, proactively understanding their needs and exceeding expectations.Translate complex campaign data into clear and actionable insights for internal and external stakeholders.Collaborate with the wider UA team to share best practices and ensure campaign alignment.Stay up-to-date on emerging UA trends and technologies, actively recommending and implementing innovations.Work Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:Competitive salary package £35,000 - £50,000 based on experience.Flexible hybrid working arrangements offering both office and remote options.Be part of a dynamic and high-growth team tackling ambitious projects.Opportunity for continuous learning and professional development.Collaborative and supportive work environment where your contributions are valued.This is an exciting opportunity for an experienced UA professional to make a significant impact in a rapidly growing team. If you possess the skills and passion to excel in this dynamic role, please submit your application today!....Read more...
This opportunity is well-suited for a Campaign/Account Manager with proven expertise in managing app meta and Google, handling substantial budgets within an agency setting. The ideal candidate will demonstrate a track record of successfully running campaigns and simultaneously managing accounts for a minimum of one year. The Opportunity Hub UK is partnering with the UKs leading Mobile Apps Marketing Agency to help find a talented Campaign/ Account Manager to join their Rapidly growing team! As a leading force in the User Acquisition team, you will be responsible for managing the accounts of our clients as well as leading their marketing campaigns. This role offers huge scope for professional development, along with the chance to directly impact client success Here are the skills you'll need:Proven experience (2 years +) in managing paid social campaigns on platforms such as Meta, TikTok, and GoogleExtensive expertise in developing and executing data-driven UA strategies across multiple channels, including App Store/Play Store and Google Ads.Proven ability to manage and optimize substantial budgets for maximum ROI.In-depth knowledge of app meta optimization and Google UA campaign management.Exceptional communication and interpersonal skills, building trust and rapport with clients and internal stakeholders.A passionate advocate for data-driven decision making, adept at analysing campaign performance and translating insights into actionable strategies.A proactive and collaborative team player with a relentless focus on achieving exceptional results.A continuous learner who stays abreast of the latest UA trends and adapts strategies accordingly.Here's what you'll be doing:Develop and execute comprehensive comprehensive paid social advertising strategies across various platforms, including Meta, TikTok, Snap and Google.Continuously optimise campaigns based on data analysis, A/B testing, and industry best practices.Manage client relationships, proactively understanding their needs and exceeding expectations.Translate complex campaign data into clear and actionable insights for internal and external stakeholders.Collaborate with the wider UA team to share best practices and ensure campaign alignment.Stay up-to-date on emerging UA trends and technologies, actively recommending and implementing innovations.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job:Competitive salary package £40,000 - £45,000 based on experience.Flexible hybrid working arrangements offering both office and remote options.Be part of a dynamic and high-growth team tackling ambitious projects.Opportunity for continuous learning and professional development.Collaborative and supportive work environment where your contributions are valued.This is an exciting opportunity for an experienced UA professional to make a significant impact in a rapidly growing team. If you possess the skills and passion to excel in this dynamic role, please submit your application today!....Read more...
Join Our CICA Team as a Litigation Lawyer – Make a Real Difference!Salary: 30k – 35K (Dependant on Experience)Monday to Friday – Full Time 38.75 hours per weekLeeds LS8 2AL – office based – free parkingAre you an experienced CICA specialist looking to take the next step in your career? Do you thrive in a fast-paced environment where attention to detail and excellent client service are key? If so, we have an exciting opportunity for you!Our well-established and highly respected and award-winning solicitors’ firm is seeking a Criminal Injury Compensation Claims Litigation Lawyer to help progress cases and secure fair compensation for our clients. For more information on Criminal Injury Compensation please refer to the CICA section of our website.If you’re looking for a varied and rewarding role in a supportive team where you can contribute to truly make a difference in people’s lives, we’d love to hear from you!When applying, please include a cover letter.Main responsibilities
Manage a caseload of CICA claims from initial instruction through to resolution.Provide clear advice to clients on eligibility, evidence requirements, and compensation levels under the CICA scheme.Prepare, submit, and progress CICA applications, including appeals and tribunal hearings.Liaise with medical experts, witnesses, and other professionals to build strong cases.Review police and medical evidence.Draft legal documents, correspondence, and detailed submissions for appeals.Advocate on behalf of clients in CICA appeals and hearings (where applicable).Maintain accurate case records, ensuring compliance with regulatory and internal policies.Keep up to date with legislative and procedural developments relating to CICA.
Person SpecificationEssential Criteria RequiredExperience
Previous CICA experience within a legal practice environment.Knowledge of the CICA scheme and/or compensation claims processes preferred.Experience of working in a client/customer facing or customer service role
Skills
Excellent client care skills with the ability to handle sensitive matters with empathy.Ability to manage a busy caseload and work to deadlines.Strong legal drafting, research, and analytical skills.Ability to produce high quality and accurate work. Ability to analyse information and use good judgement to make decisions.IT proficiency, including case management systems and Microsoft Office.Capable of using diplomacy, tact and sensitivity when dealing with othersExcellent team player who can get on with othersAbility to handle sensitive informationAbility to work autonomously and as a team.Good information technology skills - must be adept in use of MS Office, particularly Word and Outlook, and ideally case management systems to a basic level, internet and email.Possess commercial awareness
Behavioural characteristics
Compassionate and client-focused, with a commitment to achieving the best outcomes.Strong communicator, able to explain complex legal issues in plain language.Is resilient, able to manage difficult situations internally.Self-motivated, organised, and proactive in case management.Team player with a flexible approach to work.
Interested in this Litigation Lawyer role? Please apply with your updated CV. INDHS ....Read more...
Join Our CICA Team as a Litigation Lawyer – Make a Real Difference!Salary: 30k – 35K (Dependant on Experience)Monday to Friday – Full Time 38.75 hours per weekLeeds LS8 2AL – office based – free parkingAre you an experienced CICA specialist looking to take the next step in your career? Do you thrive in a fast-paced environment where attention to detail and excellent client service are key? If so, we have an exciting opportunity for you!Our well-established and highly respected and award-winning solicitors’ firm is seeking a Criminal Injury Compensation Claims Litigation Lawyer to help progress cases and secure fair compensation for our clients. For more information on Criminal Injury Compensation please refer to the CICA section of our website.If you’re looking for a varied and rewarding role in a supportive team where you can contribute to truly make a difference in people’s lives, we’d love to hear from you!When applying, please include a cover letter.Main responsibilities
Manage a caseload of CICA claims from initial instruction through to resolution.Provide clear advice to clients on eligibility, evidence requirements, and compensation levels under the CICA scheme.Prepare, submit, and progress CICA applications, including appeals and tribunal hearings.Liaise with medical experts, witnesses, and other professionals to build strong cases.Review police and medical evidence.Draft legal documents, correspondence, and detailed submissions for appeals.Advocate on behalf of clients in CICA appeals and hearings (where applicable).Maintain accurate case records, ensuring compliance with regulatory and internal policies.Keep up to date with legislative and procedural developments relating to CICA.
Person SpecificationEssential Criteria RequiredExperience
Previous CICA experience within a legal practice environment.Knowledge of the CICA scheme and/or compensation claims processes preferred.Experience of working in a client/customer facing or customer service role
Skills
Excellent client care skills with the ability to handle sensitive matters with empathy.Ability to manage a busy caseload and work to deadlines.Strong legal drafting, research, and analytical skills.Ability to produce high quality and accurate work. Ability to analyse information and use good judgement to make decisions.IT proficiency, including case management systems and Microsoft Office.Capable of using diplomacy, tact and sensitivity when dealing with othersExcellent team player who can get on with othersAbility to handle sensitive informationAbility to work autonomously and as a team.Good information technology skills - must be adept in use of MS Office, particularly Word and Outlook, and ideally case management systems to a basic level, internet and email.Possess commercial awareness
Behavioural characteristics
Compassionate and client-focused, with a commitment to achieving the best outcomes.Strong communicator, able to explain complex legal issues in plain language.Is resilient, able to manage difficult situations internally.Self-motivated, organised, and proactive in case management.Team player with a flexible approach to work.
Interested in this Litigation Lawyer role? Please apply with your updated CV. INDHS ....Read more...
At Arts Council, you will provide a customer facing service for the organisation by responding to telephone, online and written customer enquiries, maintain up to date knowledge about our projects, follow administrative processes and share information in order for us to respond to enquiries effectively.
Key Responsibilities:
Delivering a timely, accurate and high quality service to internal and external customers.
Responding to telephone, online and written enquiries.
Undertaking basic research where required.
Maintaining an overview of Arts Council projects and initiatives, identifying any gaps in information held.
Acting as an advocate for the Arts Council, representing Customer Services at meetings.
Providing administrative support to the Head of Customer Services.
Candidates are required to comply with the Arts Council's Equality and Diversity policy, for which training will be given. You will work closely with colleagues at all levels across the organisation to ensure consistent information on projects and initiatives is offered to customers and colleagues. You will be expected to work as part of a team that relies on open communication, flexibility and the ability to work with a diverse range of people.
What will you gain from the apprenticeship?
Level 3 Customer Service Specialist Apprenticeship qualification.
Extensive experience gained in a Customer Service Environment.
Understanding of the Arts and Culture sector.
Excellent benefits.
Working for an organisation with a genuine commitment to learning and development, in a supportive and collaborative environment.
Benefits:
Wellbeing Support.
Flexible and hybrid working.
Annual leave: 25 days, plus bank holidays and an additional three days leave at Christmas.
Pension scheme and life assurance.
Learning and development.
Shopping discount.
Arts Council are committed to building an inclusive employer and workplace and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council. Disabled, D/deaf and/or neurodivergent people, those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce so we particularly encourage applications from people in these groups.
At Arts Council, you will be working towards a Customer Service Specialist Apprenticeship level 3 over the course of 18 months.
This vacancy will close for applications of the 18th October at 11:59pm.Training:Customer Service Specialist Apprenticeship Level 3, including Functional Skills in Maths and English.Training Outcome:Comprehensive career transition training to help you secure your next role once you have completed your apprenticeship.Employer Description:We are the national development agency for creativity and culture. We have set out our strategic vision in Let's Create that by 2030 we want England to be a country in which the creativity of each of us is valued and given the chance to flourish and where everyone of us has access to a remarkable range of high quality cultural experiences. We invest public money from Government and The National Lottery to help support the sector and to deliver this vision.Working Hours :Monday to Friday, 7 Hours per day, between the hours of 8.00am and 6.00pm. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Are you passionate about helping children grow, learn, and thrive? As a Childcare Apprentice, you will be joining a warm, supportive, and dedicated nursery team committed to providing a safe, stimulating, and nurturing environment for young children.
Working closely with experienced childcare professionals, you’ll gain hands-on experience in planning and leading age-appropriate activities, observing and supporting children’s development, and building strong partnerships with parents. This role will provide you with valuable skills and knowledge that will set the foundation for a rewarding career in early years education.
What You’ll Gain
First-hand experience in safeguarding and caring for children
Practical knowledge of child development and early years learning
The opportunity to work as part of a collaborative, supportive team
Confidence in planning and delivering activities that support children’s growth
A clear pathway for progression within childcare and education
As a Childcare Apprentice, you will:
Support the care, wellbeing, and development of children in a safe and nurturing environment
Assist in planning and leading engaging, age-appropriate activities to encourage learning and creativity
Observe and record children’s progress to support their individual needs
Promote positive relationships with parents, carers, and colleagues
Uphold safeguarding and health & safety standards at all times
Employee Benefits
4-day working week for a great work-life balance
Uniform provided at no cost
Good local transport links for easy commuting
Open-door management style with supportive leadership
Lots of opportunity for progression within the organisation
What We’re Looking For
A genuine passion for working with young children
Motivation to achieve their full potential
A willingness to learn and develop new skills
A caring, positive, and proactive attitude
Strong communication and teamwork skills
Training:It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.
This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.
This will give you every chance to achieve the highest grade possible! On completion of this 18 month apprenticeship you will have gained; Early Years Educator Level 3.Training Outcome:
Possibility of a full time role after the completion of the apprenticeship
Employer Description:Looking for a fun, welcoming place to work where your opinions are valued? We are a new setting based in Wellingborough that are looking for a Level 2 Early Years Apprentice to join the team to undertake their EYE L3. We promote independence in Early Years, allowing children to advocate for themselves and we work with babies to 5 years of age. There will be lots of opportunity for progression with us and you will have the opportunity to not only work in the new setting but also to work across our established setting in Irchester.Working Hours :4 Days Per Week (08:00-18:00)
To be confirmed.Skills: Communication skills,IT skills,Attention to detail....Read more...
Director, Market Development – Science Based Targets Network (SBTN)Location: USA ET-friendly Time zone, including UK and EuropeWe are seeking an outstanding Market Development Director to join the Science Based Targets Network (SBTN). This role is an exciting opportunity to drive corporate adoption of sustainability targets, grow SBTN’s market presence, and help scale the organisation’s impact on global nature commitments.About the RoleThe Market Development Director will lead corporate engagement to drive adoption of SBTN methodologies, strengthen partnerships, and manage knowledge products to ensure usability and scale. The role is central to achieving SBTN’s target of 600 validated companies by 2030.Project Overview and ContextFounded in 2019 as a civil-society and science-led coalition, SBTN is setting the global standard for corporate action on nature. Having completed its first phase of developing methods enabling companies to set and validate targets for nature (land, freshwater, ocean, biodiversity), SBTN is now executing its scaling strategy. This rests on three pillars:• Mass mobilization to make adoption feasible and incentivized• Sector-based acceleration in high-impact value chains• Place-based action linking global standards to local outcomesCore ResponsibilitiesDesign and execute market development plans to generate high-quality corporate leads and convert them to validated corporates.Define and implement go-to-market strategy for adoption in key sectors and geographies.Identify and remove barriers in the adoption pipeline, streamlining engagement from early interest to validated commitments.Manage and optimise the corporate engagement pipeline, collaborating with NGO and industry partners.Build strategic relationships with senior executives and sustainability leaders.Coordinate with Communications, Marketing, and Technical teams to ensure consistent and effective messaging.Develop strategic partnerships with consultants, coalitions, NGOs, investors, regulators, and policymakers.Oversee knowledge product and capacity-building tool development to support adoption.Represent SBTN at high-level meetings, events, and media opportunities.Key Qualifications8+ years in corporate sustainability, consulting, or strategic engagement roles.Proven ability to influence senior corporate leaders and secure commitments.Experience managing adoption or sales pipelines with metrics and analytics.Strong leadership skills with a track record of enabling and guiding teams.Outstanding communication skills and ability to engage diverse stakeholders.Cross-functional collaboration experience, aligning technical, marketing, and communications teams.Language skills (French, Japanese, or Mandarin) are a strong plus.Leadership & Cultural FitResults-oriented leader passionate about driving measurable outcomes.Collaborative facilitator who empowers teams to succeed.Influential advocate capable of articulating value propositions clearly.Strong alignment with environmental and social goals.Why Join UsThis is a unique opportunity to drive global impact by accelerating corporate action for nature, while working with leading sustainability stakeholders. The role offers the chance to shape strategy within a dynamic, purpose-driven organisation.External StakeholdersCorporate sustainability officers (CSOs), senior executives, NGOs, industry bodies, funders, and advisory councils.Specifications• Pay: $120,000 – $210,000 depending on experience• Location: ET-friendly time zone preferred• Position: Full-time, remoteHow to ApplyPlease submit your application (CV and cover letter) by email to:Kris Kobi, Director – Sustainability, Energy & Climate ChangeEmail: kris@climate17.comUse the subject line: “Application: Director, Market Development – [Your Name]”.Applications will be reviewed on a rolling basis. Early submissions are encouraged, with priority given to those received by October 10.....Read more...
Customer Solutions SpecialistSalary: £30,000 to £35,000 per annum dependent on skills and experienceLocation: Leeds HQ office based, 5 days per weekJob type: Full-timeWhat we offerAt Build Concierge, we want you to feel valued, supported and inspired to grow.Our benefits include:
Career growth in a start-up -Shape your role, make a real impact and grow alongside a fast-scaling business with clear progression opportunities30 days’ holiday (rising to 35)- plus an extra day off annually to celebrate your Build Concierge work anniversaryWellbeing support – confidential Employee Assistance Programme and access to WisdomAI, our online wellbeing toolVibrant workplace atmosphere – a buzzing, collaborative Leeds office with free on-site parking and close to The Springs shopping centreCelebrations & Team socials – from our Summer Soiree to our End-of-Year Party, plus regular team events to celebrate wins big and smallPerks that make a difference – Branded workwear from day one, Bright Exchange discounts and a competitive salary with room to progress as we grow
At Build Concierge, we are redefining how businesses engage with their customers. Our AI-powered Customer Engagement Platform helps organisations cut down on heavy administration, automate everyday tasks and deliver exceptional service with ease. Backed by more than £4 million in investment and led by Martin Port, the founder of BigChange and Masternaut, we are a high-growth company with the drive and expertise to scale quickly.We are at a truly exciting stage in our journey. With a talented and ambitious team already in place, we are building a workplace where innovation, collaboration and individual contribution are celebrated. This is your chance to join early, play a pivotal role in shaping customer success, and grow with a company on the rise.About the roleWe are looking for a Customer Solutions Specialist to join our growing team. This role blends technical skill with strong people skills, helping our customers unlock the full value of our platform.You will be hands-on with onboarding, guiding clients through setup and ensuring they feel supported from day one. You will work directly with customers to design workflows, support integrations and provide clear technical guidance on areas such as API calls and data handling. At the same time, you will act as a trusted partner, listening, advising and ensuring our clients’ needs are met at every stage.Day to day, you will collaborate closely with colleagues across Sales, Product and Engineering, making sure customer feedback is acted upon and solutions are delivered quickly and effectively.Responsibilities include but not limited to:
Lead onboarding for new clients, ensuring smooth implementation and adoption.Work with customers to design and optimise workflows tailored to their business.Provide technical support on integrations, including APIs, webhooks, authentication and data transformation (CSV/Excel).Deliver training sessions and create helpful resources to build customer confidence.Troubleshoot issues and liaise with Product and Engineering to resolve them quickly.Act as a customer advocate, sharing insights and ideas to shape product development.
The ideal candidate
You will be someone who thrives on problem-solving, enjoys working with technology and takes pride in helping others succeed.
Ideally, you will bring:
Experience with workflow design or process mapping.Knowledge of APIs or system integrations.Strong analytical skills and an eye for detail.Excellent communication and relationship-building skills.A proactive, adaptable and curious approach to your work.
Interested? If you feel that you possess the relevant skills and experience then apply now with your latest CV for this Customer Solutions Specialist opportunity. INDLS ....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Manager (Technology Solutions) will help drive organizational transformation through innovative technology solutions aligned with strategic business objectives. This role will focus on EBuilder & CMiC. The role must navigate a complex and challenging operational landscape while balancing shifting priorities and deliver exceptional outcomes focused on simplicity. Key responsibilities include, but are not limited to, system administration and support, researching, strategizing and proposing new and/or different solutions, assisting IT and external partners with system implementations, integrations, data/process-migration, requirements building, and User Acceptance Testing. This position will be responsible for project management, development, communication, training and all documentation related to specific WTI/C Technology Solutions. Partnerships will include WTI, WTC, Tremco CPG and RPM leadership, Business Admin Operations, Corporate IT, External & Potential Partners, Sales, and WTI and WTC field personnel for General Contracting and General Services. This position is remote and reports to the Director, Business Systems WTI/C.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Formulate and improve upon best practices in support of organizational goals. Conduct and foster professional and timely communication (utilizing a wide array communication methods) with multiple business areas for work-related matters. Develop and manage strategic initiatives in partnership with the business to improve processes in support of internal and external operations. Understand and translate Tremco CPG and WTI/C business operations initiatives Be a change agent. Advocate for necessary changes by researching and re-imagining how we execute through different tech solutions. Establish metrics and benchmark data, develop reports for specific programs, and report outcomes to internal and external stakeholders. Continually explore ways to engage with the business and build new relationships. Provide outstanding customer service to both internal and external customers and stakeholders. Travel as needed for presentations, training, team meetings, etc. Participate in or lead team meetings, presentations, focus groups, committees, etc. Perform any other duty and/or project as required or assigned by the Director, Business Systems WTI/C.
Systems Support Responsibilities
User Support & Troubleshooting
Main business liaison for end-users as it pertains to WTI/C technology solutions. First level diagnostics and resolution for issues related to mobile apps, scheduling, integrations, and data sync. Issue/ Error log management.
System Monitoring & Incident Management
Monitor system health, performance, and connectivity in partnership with corporate IT. Proactively identify issues or potential issues and escalate to the appropriate team(s) for recurring or critical issues. Monitor and follow-up on escalated issues. If required, identify, implement and train on any required workarounds until issues are resolved. Log, track, and resolve support tickets from Service Now or other communication methods. Maintain documentation of issues and resolutions for analytics.
Mobile App Support
Assist end users with mobile app setup, usage, and troubleshooting. If/When applicable, ensure proper syncing between mobile and backend systems.
Testing & Validation
Support testing of new features, patches, and integrations in partnership with Corporate IT. Help communicate and validate bug fixes prior to system updates before deployment. Help coordinate, monitor and receive feedback during User Acceptance Testing, track all issues/requests and follow through in partnership with corporate IT to resolution
Training & Documentation
Create training programs and post-go-live support. Remain business point of contact through to resolution. Create user guides, videos, FAQs, and training materials. Conduct all end-user training to new and existing end users. Develop change management strategies to support user adoption.
Integration Support
Partner with corporate IT and external partners for troubleshooting issues, monitoring data flows and ensuring synchronization between integrated systems.
Project Management Responsibilities
Project Planning & Execution
Define project scope, goals, and deliverables aligned with business objectives. Develop detailed project plans, timelines, and identify required resources in partnership with the business, corporate IT and external partners.
Stakeholder Management
Act as the primary liaison between business units, IT, and external vendors. Facilitate communications and manage expectations across all stakeholders.
Team Coordination
Lead cross-functional teams including consultants, developers, and support staff. Assign tasks, monitor progress, and ensure timely delivery.
Risk & Issue Management
Identify project risks and develop mitigation strategies in partnership with the Business, Corporate IT and external partners. Research and identify issues that may impact timelines, scope, or quality.
Budget & Resource Management
Manage project budgets, track expenses, and ensure cost-effective delivery. Optimize resource utilization across project phases. Manage contract administration process including change orders and NDAs.
Quality Assurance
Ensure deliverables meet quality standards and business requirements. Oversee testing, validation, and user acceptance processes in partnership with the business and Corporate IT.
Reporting & Documentation
Provide regular status updates to leadership. Maintain comprehensive project and system documentation, including lessons learned.
EXPERIENCE: Four to seven years related experience and/or training.
CERTIFICATES, LICENSES, REGISTRATIONS: PMIS Certification preferred.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
