Energy Advisor Location: Norwich Hours: 37 per week (subject to Four Day Week scheme after probation) Contract: Fixed Term until 31st March 2028 (subject to funding) Salary: £26,000 Leave: 23 days p.a. + bank holidays Application Deadline: Wednesday 1st April 2026 Interview Date: Week Commencing 6th April 2026 Reports to: Support Services ManagerAbout the RoleAs an Energy Advisor within the Future Support service, you will deliver the Norwich Energy Project, providing personalised energy advice and practical support to vulnerable households across Norwich. You will manage a full caseload, offering one-to-one guidance to help residents reduce energy bills, improve energy efficiency, and build long-term resilience against fuel poverty.This role involves supporting clients with tariff switching, understanding energy bills, smart meter use, energy debt, and practical behaviour change. You will also advocate on behalf of clients with energy providers, distribute energy-saving items where appropriate, deliver community workshops, and embed energy awareness across the wider organisation through staff training and partnership working.Key Responsibilities
Provide one-to-one energy advice and support to vulnerable householdsManage a full caseload, conducting energy assessments and developing tailored action plansSupport clients with tariff switching, bill analysis, smart meter use, and reducing energy consumptionAdvocate with utility providers to resolve issues and establish manageable payment plansDeliver workshops and community sessions to build energy confidence and practical skillsDistribute energy-saving items to eligible households and provide guidance on their useTrain and support frontline staff to identify energy issues and make appropriate referralsMaintain accurate case notes, records, and monitoring data to evidence outcomesEnsure safeguarding, data protection, health & safety, and lone-working compliance
About YouYou have substantial experience providing personalised advice and support to individuals facing hardship, ideally within energy, financial resilience, or welfare-related services. You understand fuel poverty, energy billing systems, tariff switching, smart meters, and practical ways households can reduce costs and consumption.You are confident managing a diverse caseload, delivering one-to-one sessions, and developing tailored action plans that address both immediate energy crises and longer-term resilience. You can explain complex information clearly and accessibly, building trusting relationships that empower clients to manage their energy confidently and sustainably.You are proactive, resourceful, and a strong advocate for those you support, able to work both independently and collaboratively to deliver high-quality, coordinated services.About Future ProjectsWe are a Norwich-based charity helping people transform their lives through education, health & wellbeing, skills, and employment services. Our work focuses on supporting those facing social exclusion and poverty through tailored, community-based services.We are a Real Living Wage, Disability Confident, and Four Day Week Gold Standard employer. Our staff work the 100:80:100 model of the 4-day working week, meaning they deliver 100% of their output in 80% of their contracted hours while receiving 100% pay. The role holder will be eligible to opt into this scheme following successful completion of probation and a six-month review.Additional Information
No line management responsibilitiesDBS check and right to work in the UK requiredEvening and weekend work may be required occasionallyInduction and safeguarding training providedWe are a Living Wage, Disability Confident, and Equal Opportunities employerFour Day Working Week....Read more...
Specialist ADHD Prescriber – Championing Neurodiversity
The Opportunity: Join a mission-led provider where neurodiversity is celebrated as a difference, not a deficit. We are seeking a Specialist Prescriber who is passionate about reducing stigma and designing "real-world" care plans for neurodivergent individuals across the UK.
The Role:
Deliver holistic, patient-centric ADHD care from assessment through to titration.
Collaborate within an MDT to refine prescribing protocols and patient support frameworks.
Act as an advocate for neurodiversity within a premier psychiatry-led service.
Flexibility & Benefits: Be a part of our mission with a flexible full-time contract. We prioritize your wellbeing and professional autonomy by offering bespoke scheduling that allows this to be your primary professional home.....Read more...
We are looking for a Supervising Social Worker to join a Kinship Team.
This role requires a Social Work Qualification with a minimum of 3 years post qualified experience in permanent contract/s.
About the team
This team is responsible for supporting, guiding, and overseeing foster carers to ensure that children receive safe, stable, and high-quality care. They provide regular supervision and coaching to carers, helping them develop their skills and address challenges effectively. The role also involves ensuring compliance with relevant policies and standards, completing assessments and reports, and working collaboratively with multi-agency professionals to promote each child’s well-being. Ultimately, the team serves as both an advocate and a vital link between carers, the agency, and wider support networks.
About you
A degree within Social Work (Degree/DipDW/CQSW) with post-qualifying experience in Children’s Social Work. Having a considerable amount of experience in a fostering setting is key for this position. A valid UK driving licences and vehicle is essential for this role.
What’s on offer?
£35.00 per hour umbrella (PAYE payment options available also)
Hybrid working scheme
‘Outstanding’ and ‘Good’ Ofsted 2025 report
Regular supervision offered
Stable senior leadership
Monitored caseloads through supportive management
Easily accessible offices
For more information, please get in contact
Liberty Hodder – Candidate Consultant
0118 948 5555 / 07884008267....Read more...
We are looking for a Supervising Social Worker to join a Kinship Team.
This role requires a Social Work Qualification with a minimum of 3 years post qualified experience in permanent contract/s.
About the team
This team is responsible for supporting, guiding, and overseeing foster carers to ensure that children receive safe, stable, and high-quality care. They provide regular supervision and coaching to carers, helping them develop their skills and address challenges effectively. The role also involves ensuring compliance with relevant policies and standards, completing assessments and reports, and working collaboratively with multi-agency professionals to promote each child’s well-being. Ultimately, the team serves as both an advocate and a vital link between carers, the agency, and wider support networks.
About you
A degree within Social Work (Degree/DipDW/CQSW) with post-qualifying experience in Children’s Social Work. A successful candidate will have extensive experience in a fostering setting is key for this position. A valid UK driving licences and vehicle is essential for this role.
What’s on offer?
£35.00 per hour umbrella (PAYE payment options available also)
Hybrid working scheme
‘Good’ Ofsted report
Regular supervision offered
Stable senior leadership
Monitored caseloads through supportive management
Easily accessible offices
For more information, please get in contact
Josh Sipson – Candidate Consultant
0118 948 5555 / 07775750600....Read more...
Job Description:
Our client, a leading FinTech firm, is seeking a highly experienced Lead Product Designer to spearhead design across their international business. This is a hands-on, end-to-end role with responsibility for both client-facing delivery and internal platform development. This is a remote position with access to office space in Edinburgh and London on an initial 12-month FTC.
Skills/Experience:
Essential
Product design experience.
Experience in end-to-end product design across UX and UI.
Strong ability to simplify complex information into intuitive interfaces.
Demonstrated experience of leading design processes from discovery through to launch.
Excellent written and verbal communication skills, with confidence presenting to senior stakeholders.
Experienced in collaborating with Engineering, Product, Solution Architecture, business teams and other designers.
Comfortable working within a complex technical environment.
Expertise in Figma and willingness to adopt new tools when required.
Experience managing small teams and overseeing capacity planning.
Ability to influence and advocate for design at executive level.
High attention to detail, curiosity about human behaviour and a drive to learn in a fast-paced environment.
Desirable
Experience designing FinTech or white-label SaaS products.
Exposure to low-code platforms.
Strong understanding of how AI can enhance design processes.
Experience conducting user research.
Experience working with globally distributed teams.
Core Responsibilities:
Evolve the organisation’s design strategy, ensuring alignment with business goals and delivery of high-quality solutions.
Shape future design direction in line with changing priorities and global growth objectives.
Act as a custodian of design and user experience across the business, maintaining consistency and excellence across client delivery and platform development.
Own and develop the global design system in collaboration with engineering, ensuring scalability and suitability for a white-label environment.
Lead end-to-end design work across sales assets, client solutions and platform enhancements.
Transform ambiguous ideas and complex requirements into clear and intuitive user experiences.
Manage and mentor a small design team across Europe and Australia.
Oversee capacity planning, workload allocation and team development.
Partner with global stakeholders including product managers, engineers, solution architects, SMEs and senior executives to influence product direction and champion user-centred design.
Support sales efforts by creating design concepts and assets in response to client needs and market demand.
Stay up to date on design trends, emerging tools and innovative technologies including AI.
Advocate for enhancements to improve client solutions, platform capability and internal design processes.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16300
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS....Read more...
Are you an experienced Technical Sales Manager - Interconnect with a strong background in interconnect solutions, connectors, and cable assemblies? This is a fantastic opportunity to join a leading global provider of custom-engineered connector and cable solutions, supporting Aerospace, Defence, Space, Energy, Industrial, and Transport markets.
As the Technical Sales Manager - Interconnect, you will play a pivotal role in supporting customer projects from design-in phase through to full lifecycle delivery. Acting as the bridge between engineering teams, procurement, programme managers, and sales, you will develop technically sound, commercially viable interconnect solutions. You will focus on electronic and fibre-optic connectors, cable assemblies, and complete interconnect systems, driving sustainable franchise growth and long-term design wins.
Key responsibilities of the Technical Sales Manager – Interconnect job covering the UK:
Deliver the full range of ADM interconnect solutions, including connectors, fibre-optics, and cable assemblies.
Build and maintain strong relationships with engineering, procurement, and programme teams.
Assess customer requirements, identify optimal technical solutions, and advocate effectively.
Generate and convert design-in opportunities into design wins.
Deliver customer presentations, product introductions, Lunch & Learn sessions, and roadshows.
Provide technical sales training to internal and external sales teams.
Skills & experience required for the Technical Sales Manager – Interconnect job covering the UK:
Extensive experience in technical sales, applications engineering, or design engineering within the interconnect industry.
Strong experience with major connector and interconnect manufacturers.
Deep understanding of Aerospace, Defence & Military market dynamics.
Excellent communication, presentation, negotiation, and organisational skills.
Ability to manage multiple design projects simultaneously.
To apply for the Technical Sales Manager – Interconnect job, please send your CV and covering to Ben Wiles at Bwiles@redlinegroup.Com, or for more information contact me on 01582 878816.....Read more...
In your daily work, you will interact with a variety of teams within the organisation (e.g. technical, procurement, manufacturing, and operational) and external organisations, such as customers, suppliers and certification bodies when required. The individual will be expected to be an advocate for implementing Quality Practice and Governance.
A typical day will include internal meetings to review quality performance, such as gathering and analysing quality performance data, inspection or audit findings, carrying out audits or inspections, stakeholder visits, interacting with people from other functions to plan the quality delivery system for their area of responsibility. Individuals will also support and develop people within and outside the Quality Function.
They work within the Quality function in Dartford under the guidance of the central Quality team.
Quality Practitioners are part of the QA/QC Job Family and the parent Technical Function, which ensures technical excellence, assurance and performance across all projects and opportunities from pre-project, early engagement and work winning through to detailed delivery. The Technical function is part of our Engineering Enterprise and is aligned with our overall strategy to maximise DFMA, Digital Engineering, and Early Engagement.
Quality Practitioners will receive the appropriate on and off the job training to allow you to become an experienced Laing O'Rourke Quality Practitioner.Training Outcome:Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship.Employer Description:The Trade and Technical Apprenticeship programme provides you with a formal college education, leading to a Level 2 and/or 3 apprenticeship standards in your chosen vocation. You will also gain a broad set of trade technical skills through on-the-job training, supported by our qualified and experienced workforce, and construction professionals. A dedicated mentor and approved training provider will work closely with you, providing regular feedback on your progress towards completing your apprenticeship.Working Hours :40 hours per week, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
The Quality Engineering function is responsible for covering a diverse range of Supplier and Engineering issues across Press, Body, Paint and General Assembly.
Key activities include:
Support the Manufacturing and Quality Operations teams by providing technical leadership to ensure internal and external supplier quality is always maintained
Ensure the provision of a rapid response to problems experienced by customers to quickly contain issues and generate solutions that ensure continuity of production
Work closely with suppliers/customers/Service providers to ensure good working relations and excellent communication channels are maintained
Raise outstanding Engineering concerns with the responsible QPL/Design teams. Steer critical items through Stellantis’ engineering escalation process
Training Outcome:
If successful in gaining permanent employment there is potential to progress though the Plant Quality/ Manufacturing/ Engineering organisations with no limit to progression
Employer Description:We are Stellantis, born in 2021 and created through the merger of Groupe PSA and FCA Group. Stellantis is a provider of distinctive, exciting, and sustainable mobility solutions. Our Company’s strength lies in the diversity and passion of our 300,000 people all around the world and the rich portfolio of iconic automotive brands. Peugeot, Citroen, DS, Opel, Alfa Romeo, Fiat, Vauxhall and Jeep are just a few of the well-known names that sit in the Stellantis family. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. If you want to make an impact and launch a career in an automotive global leader, we want to hear from you!Working Hours :Monday - Thursday, 07:00 - 15:40 (20 Minute unpaid lunch break daily) Friday, 07:00 - 11:10Skills: Communication skills,IT skills,Problem solving skills,Analytical skills,Team working....Read more...
Senior UI/UX Designer – FinTech Trading & Digital Banking Platforms – Linz / Hybrid
(Key skills: UI/UX Design, FinTech, Digital Banking, Trading Platforms, Product Design, Figma, Design Systems, Prototyping, User Research, Interaction Design, Agile)
Our client is a forward-thinking financial technology company building next-generation platforms that power digital banking, trading and wealth management services. As a Senior UI/UX Designer, you will play a key role in defining how customers interact with complex financial products, translating technical workflows into elegant, intuitive user experiences.
In this role, you will work on the end-to-end design process for critical digital products — from discovery and research through wireframes, prototypes and polished user interfaces. You will collaborate closely with product managers, engineers and business stakeholders to design solutions that balance usability, performance and regulatory considerations.
You will help establish and maintain scalable design systems and ensure a consistent user experience across web and mobile platforms. A strong understanding of user-centred design principles is essential, as the products will often involve complex workflows such as onboarding, portfolio management, trading or financial reporting. The ability to simplify dense financial data into clear visual interactions will be highly valued.
Working within an Agile product environment, you will contribute to usability testing, design reviews and continuous improvement initiatives. You’ll also act as a design advocate within the organisation — mentoring colleagues, promoting best practices and helping raise the overall design maturity of the product teams.
The ideal candidate will bring proven experience designing digital products within FinTech, financial services or complex enterprise platforms. Expertise with tools such as Figma, Sketch, Adobe XD or similar is expected, alongside strong portfolio evidence demonstrating intuitive interfaces and thoughtful interaction design. Experience designing data-heavy interfaces or financial workflows is particularly beneficial.
This is an excellent opportunity to join a collaborative FinTech environment where design has a direct impact on how modern financial services are delivered to customers.
Location: Linz, Austria / Hybrid working Salary: €45,000 - €65,000 + Benefits
Language: German – C1 (minimum)
Applicants must have the right to work in Austria.
NOIRAUSTRIAREC NOIREUROPEREC....Read more...
At Oaklea Trust, you will be responsible for supporting individuals to achieve their goals through:
Daily living skills and personal care.
Travel support and medication assistance.
Developing and maintaining independent living skills.
Accessing community-based activities, including college, work, social, and leisure opportunities.
The duration of the apprenticeship will last 12 months.
Working hours will be 35 hours per week, which will include one day per week at college, undertaking the theory work with your Social Care Tutor.
Over the 12 months, you will gain hands-on experience working within Barrow-In-Furness and Ulverston area supporting customers with varying needs, learning and physical disabilities.
Your apprenticeship will include 20% of your contracted hours to be "Off The Job" training. This will generally be attendance at Furness College. However, this could also include attendance at meetings, attending training, coaching and mentoring. A personalised plan will be developed for each apprentice.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. Training Outcome:Discuss with employer. Employer Description:At Oaklea Trust, we work in partnership with the individuals we support – our customers. We are guided by the Seven Keys to Citizenship: Love, Freedom, Life, Purpose, Help, Money, and Home.
Every employee wants a purposeful job, to do something meaningful. At Oaklea, we can give you that. You will have opportunities to develop as a person, a colleague, a leader, and an advocate. You’ll make new friends and feel inspired to reach your full potential.
We will ask a lot of you, but you will get back so much more. With us, it is never “just a job.” In return for your dedicated hard work and passion, we offer real meaning and purpose in your work.Working Hours :To be discussed at interview.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Receptionists are the first point of contact for patients with a wide range of backgrounds and needs. You will be greeting patients and assisting them with their appointments, paperwork and any other requirements. Diligence and attention to detail will help recognise urgent queries so these can be managed appropriately.
Processing new patient registrations
Answering the phone
Accompany visitors into building
Filing and photocopying
Using other IT systems like, Emis, AccuRx Patchs to record patient data send patient messages for appointments campaigns like flu campaign. Collating the replies
Scanning documents into patients’ records using DOCMAN system
Updating the surgery website as and when required
Recording
Participating in mandatory training such as Safeguarding, CPR
Working with the rest of the GP Practice team to ensure the smooth-running Booking appointments after learning the EMIS System
Scanning of the practice
Training:Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.
Our Account Manager, industry-trained assessor and Learning Advocate support apprentices to deliver our high-quality training programmes.
The apprentice will be required to complete:
Apprenticeship Standard
End Point Assessment
Functional Skills in English, maths and ICT (if required)
Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:
You can progress to a Lead Reception role, Senior Administrator or to Practice Management
Receptionists have been trained up as Health Care Assistants in our practice, which is the first step towards a clinical role treating patients within GP Practice
There are also training and upskilling opportunities to expand your knowledge and skills and to meet with other receptionists
Employer Description:Hillingdon Health Centre is a Doctors surgery based in west London.Working Hours :Monday - Friday, working hours TBCSkills: Communication skills,Organisation skills,Attention to detail,Patience,Non judgemental,IT skills,Customer care skills,Team working,Administrative skills....Read more...
Dining Room Manager – Washington, VA – Up to $110kWe’re teaming up with a luxury inn that’s all about unforgettable food, warm hospitality, and cozy charm—all wrapped up in a stunning setting. Picture world-class dining, genuine smiles, and an experience that’s as welcoming as it is refined. We’re on the hunt for a Dining Room Manager who’s passionate about great service and ready to help create magical moments for every guest.Perks and Benefits
Considering a move? Relocation support is available to help you settle in smoothly.Join a team delivering unforgettable experiences in a world-class hospitality setting.Competitive extended benefits including – health, vision and 401K
The RoleYou will be working closely with the Restaurant Manager and act as the leadership’s representative on the floor, overseeing all aspects of the guest experience. Serving as the face of the establishment, you will advocate on behalf of guests to ensure every visit is transformative, restorative, and memorable. Key responsibilities include tracking repeat guests and driving new business opportunities. You remain attentive to guests’ needs and sensitivities, proactively addressing any concerns to make sure every guest feels genuinely welcomed and cared for—just like a gracious host welcoming visitors into their home.What they are looking for:
Passionate about food and wine, with solid knowledge in both.Proven experience in luxury dining operations, including leadership roles.Experience as a Table Captain, Concierge, or Front Desk Manager is seen as an asset.Level 1 Wine Certification a must!Knowledge of conducting labour cost and loss prevention.
If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot com – declan@corecruitment.comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Are you ready to make a real difference in someone’s life? Do you have the passion, dedication, and heart to support adults with learning disabilities and autism to live their best lives?.
At Leading Lives we are looking for a compassionate and committed person to join our vibrant team as a Support Worker Apprentice. This role focuses on supporting our customers to live the life they choose and you’ll be a key part of helping people live independently, confidently, and joyfully.
Main roles and Responsibilities:
Communicate effectively and sensitively with customers taking into account their personal communication style.
Liaise effectively with families, paid carers and others who have an interest in the support provided to the customer.
Supporting people with daily living skills and independence.
Being a strong advocate for the people we support and their families.
Providing personal care with dignity and respect.
Building meaningful relationships and communicating effectively.
Administering medication safely and responsibly.
Providing personal care with dignity and compassion.
We believe in investing in our people. As part of your journey with us, you’ll be expected to complete the Level 2 or 3 Support Worker Apprenticeship. We’ll support your development with dedicated study days and ongoing guidance to help you succeed and become qualified.
Training:
The learner will be studying the Adult Care Worker Level 2 Apprenticeship Standard qualification.
There may be an opportunity to study the Lead Adult Care Worker Level 3 Apprenticeship Standard qualification, provided relevant experience is stated.
Training Outcome:We have an excellent track record with our past apprentices, with apprentices successfully gaining their apprenticeship with many gaining permanent positions.Employer Description:Leading Lives provides high quality social care support for people with learning disabilities, autism and complex needs across Suffolk and beyond in the home and in the community.
We are an employee owned, not-for-profit social enterprise. Any surplus we make is re-invested back into services for our customers or in the local community through our Community Benefit Fund.Working Hours :Monday - Friday, between 9:00am and 17:00pmSkills: Communication skills,Customer care skills,Team working,Initiative,Patience....Read more...
Are you ready to make a real difference in someone’s life? Do you have the passion, dedication, and heart to support adults with learning disabilities and autism to live their best lives?.
At Leading Lives we are looking for a compassionate and committed person to join our vibrant team as a Support Worker Apprentice. This role focuses on supporting our customers to live the life they choose and you’ll be a key part of helping people live independently, confidently, and joyfully.
Main roles and Responsibilities:
Communicate effectively and sensitively with customers taking into account their personal communication style
Liaise effectively with families, paid carers and others who have an interest in the support provided to the customer
Supporting people with daily living skills and independence
Being a strong advocate for the people we support and their families
Providing personal care with dignity and respect
Building meaningful relationships and communicating effectively
Administering medication safely and responsibly
Providing personal care with dignity and compassion
We believe in investing in our people. As part of your journey with us, you’ll be expected to complete the Level 2 or 3 Support Worker Apprenticeship.
We’ll support your development with dedicated study days and ongoing guidance to help you succeed and become qualified.Training:
The learner will be studying the Adult Care Worker Level 2 Apprenticeship Standard qualification
There may be an opportunity to study the Lead Adult Care Worker Level 3 Apprenticeship Standard qualification, provided relevant experience is stated
Training Outcome:
We have an excellent track record with our past apprentices, with apprentices successfully gaining their apprenticeship with many gaining permanent positions
Employer Description:Leading Lives provides high quality social care support for people with learning disabilities, autism and complex needs across Suffolk and beyond in the home and in the community.
We are an employee owned, not-for-profit social enterprise. Any surplus we make is re-invested back into services for our customers or in the local community through our Community Benefit Fund.Working Hours :Monday - Friday, between 9.00am - 5.00pmSkills: Communication skills,Customer care skills,Team working,Initiative,Patience....Read more...
Are you ready to make a real difference in someone’s life? Do you have the passion, dedication, and heart to support adults with learning disabilities and autism to live their best lives?.
At Leading Lives we are looking for a compassionate and committed person to join our vibrant team as a Support Worker Apprentice. This role focuses on supporting our customers to live the life they choose and you’ll be a key part of helping people live independently, confidently, and joyfully.
Main roles and Responsibilities:
Communicate effectively and sensitively with customers taking into account their personal communication style.
Liaise effectively with families, paid carers and others who have an interest in the support provided to the customer.
Supporting people with daily living skills and independence.
Being a strong advocate for the people we support and their families.
Providing personal care with dignity and respect.
Building meaningful relationships and communicating effectively.
Administering medication safely and responsibly.
Providing personal care with dignity and compassion.
We believe in investing in our people. As part of your journey with us, you’ll be expected to complete the Level 2 or 3 Support Worker Apprenticeship. We’ll support your development with dedicated study days and ongoing guidance to help you succeed and become qualified.Training:
The learner will be studying the Adult Care Worker Level 2 Apprenticeship Standard qualification.
There may be an opportunity to study the Lead Adult Care Worker Level 3 Apprenticeship Standard qualification, provided relevant experience is stated.
Training Outcome:We have an excellent track record with our past apprentices, with apprentices successfully gaining their apprenticeship with many gaining permanent positions.Employer Description:Leading Lives provides high quality social care support for people with learning disabilities, autism and complex needs across Suffolk and beyond in the home and in the community.
We are an employee owned, not-for-profit social enterprise. Any surplus we make is re-invested back into services for our customers or in the local community through our Community Benefit Fund.Working Hours :Monday - Friday, between 09:00 and 17:00.Skills: Communication skills,Customer care skills,Team working,Initiative,Patience....Read more...
Waking Nights Residential Children’s Support WorkerLocation: TottenhamSalary: £30,000 per annumHours: 37–40 hours per weekBenefits: Every other weekend offJob Type: Full-Time, PermanentNurse Seekers are proud to be recruiting on behalf of a well-established children’s residential care provider for passionate and dedicated Support Workers to join their supportive and professional team.The service provides a holistic, child-centred environment where children and young people are supported to flourish emotionally, socially, and developmentally. Therapeutic approaches are embedded into daily care, ensuring children’s individual needs, wishes, and well-being are always prioritised.The RoleAs a Support Worker, you will play a vital role in the daily lives of children and young people. You will act as a positive role model, offering consistent care, guidance, and emotional support within a safe and nurturing family-style environment. You will support children to build resilience, develop confidence, and achieve their full potential.Key ResponsibilitiesChildren & Young People:
Safeguard and promote the welfare of children and young people at all timesDevelop positive, meaningful relationships built on trust and respectSupport physical, emotional, behavioural, cultural, and educational needsEncourage positive behaviour and set clear, consistent boundariesSupport access to education, healthcare, therapy, and community activitiesPromote independence and life skills through daily living supportEncourage participation in care planning and review meetingsPrepare healthy meals and maintain a clean, safe living environmentRecognise and respond to safeguarding concerns including exploitation risksAdvocate for children and support them to achieve their individual goals
Professional Responsibilities:
Work as part of a consistent, supportive teamMaintain accurate and timely written and digital recordsFollow policies, procedures, and safeguarding frameworksBuild strong professional relationships with external agenciesAttend team meetings, supervision, training, and appraisalsWork towards or hold a Level 3 Diploma in Residential Childcare
Person Specification – Essential Criteria
GCSE level education or equivalentWillingness to undertake training and continuous professional developmentPrevious experience (paid or unpaid) working with children and young peopleBasic knowledge of safeguarding legislation and children’s homes regulationsAbility to build positive relationships with children presenting emotional or behavioural challengesHonest, reliable, empathetic, and resilientStrong written and IT skills for recording and reporting....Read more...
Product Owner (Jira) – SaaS – Linz, Austria / Hybrid
(Key skills: Product Owner, Jira Service Management, ITSM, SaaS Product Delivery, Backlog Management, Agile (Scrum & Kanban), Stakeholder Engagement, Requirement Definition, Product Roadmapping, CI/CD, Continuous Improvement, Data & Reporting, Automation)
Are you a strategic product professional with a passion for delivering exceptional SaaS solutions that enable superior service and operational effectiveness? Do you want to lead the evolution of a critical platform used across client support, IT operations and enterprise service delivery? If so, this could be the next step in your career.
Our client, a rapidly growing international SaaS business, is seeking a Product Owner for Jira Service Management to drive product direction, delivery excellence and user value for their service management platform. This product plays a central role in how internal teams and customers engage with IT services, request support, automate workflows, and access data insights — making it core to the success of the business and its clients.
As the Product Owner, you will own the product backlog and work closely with cross-functional Agile teams (including engineering, UX, QA and DevOps) to refine requirements, prioritise features and ensure delivery of high-value enhancements. You’ll collaborate with stakeholders across IT, customer success, sales, and operations to translate business needs into clear, actionable user stories and acceptance criteria. You’ll also work with end users to gather feedback, ensure alignment with product vision, and maintain a sharp focus on usability, scalability, automation and performance.
You will define and maintain the product roadmap, manage feature prioritisation against business goals, and support iterative releases using Agile frameworks such as Scrum and Kanban. Leveraging metrics, usage data and customer feedback, you will advocate for continuous improvement, drive process optimisation and enable teams to deliver efficient, resilient and user-centric solutions. You’ll also work with reporting and analytics to ensure the product supports key performance insights and service metrics.
The ideal candidate will bring solid experience as a Product Owner or similar role within SaaS or ITSM technology, especially where Jira Service Management or related platforms form a cornerstone of operational delivery. You should have excellent stakeholder management skills, a strong understanding of Agile delivery practices, and the ability to influence product direction through collaboration and data-driven decisions. Experience with cloud services and integrations, automation tools, and CI/CD processes will further support your success in this role.
This is an exciting chance to shape the future of a core service platform within a global SaaS organisation that values innovation, user experience and operational excellence. You’ll be joining a collaborative environment where your leadership will influence product success and drive meaningful impact for customers and internal teams alike.
Location: Linz, Austria/ Hybrid working
Salary: €50,000 – €75,000 + Bonus + Benefits
Applicants must have the right to work in Austria.
NOIRAUSTRIAREC
NOIREUROPEREC
NOIREURNET....Read more...
Key Responsibilities:
Assist in developing, testing, and maintaining AI and machine learning models
Support data collection, cleaning, labeling, and basic analysis
Help implement AI solutions using Python and common ML libraries
Participate in model evaluation, performance monitoring, and documentation
Collaborate with cross-functional teams on AI-driven projects
Learn and apply best practices in data privacy, ethics, and responsible AI
Continuously build skills through training, mentoring, and self-study
What You’ll Learn:
Identify opportunities for automation to drive operational improvement and cost savings. Advocate for responsible implementation, balancing the pursuit of efficiency with fairness, transparency, and a commitment to supporting workforce wellbeing
Provide input into the implementation of AI and automation solutions that extend beyond low-or no-code platforms
Collaborate when needed with technical teams such as architects and leads to enable the successful delivery of automation opportunities
Evaluate available AI, automation tools and platforms
Facilitate and support with the design and delivery of workshops and solution design sessions
Simplify processes and design workflows that exploit AI and automation
Configure and adapt low-or no-code tools to solve problems and drive efficiencies
Apply AI automation solutions to add value. For example, chatbots, summarisation, and automation platforms such as cloud SaaS and PaaS services
Develop, document and test integrated digital workflows. Produce documents to meet audience requirements such as technical and end-user materials
Keep colleagues, stakeholders and line managers informed on progress
Provide training and or user guides for adopted tools, adapting content and format to audience needs
Support teams with change management and adoption activities.
Monitor and refine automations incorporating feedback from end- users to improve
Measure and report on productivity, efficiency and value improvement savings
Ensure personal compliance and support stakeholders with digital ethics, security, and privacy including governance, auditing, explainability, and documentation of decision-making
Keep up to date with AI automation trends, opportunities, and risks to inform current and future practice
Required Skills & Qualifications
Strong interest in artificial intelligence, data science, or software development
Basic understanding of programming (Python preferred)
Familiarity with concepts such as data analysis, statistics, or algorithms (academic or self-taught is fine)
Willingness to learn, ask questions, and take feedback
Good communication and teamwork skills
Training:
Level 4 Artificial intelligence (AI) and automation practitioner
Level 2 Functional Skills in maths and English (if required)
Training Outcome:Upon successful completion of the apprenticeship, the right candidate could progress to be offered a full-time position.Employer Description:Our client was established in 2006 with a mission to offer parents the very best in baby and child safety products.Working Hours :Monday- Friday, between 8.30am- 5.00pm.
37.5 hours a week.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Logical,Team working....Read more...
To support and advocate for the mission and objectives of Cub, The Modern Nursery
To contribute to the curriculum delivery within an allocated room, ensuring that practice and provision meet the statutory requirements of the Early Years Foundation Stage
To work as a Key Person to a group of children; this role includes:
Building warm, supportive relationships with children based on trust and respect
Working in positive partnerships with parents and carers, and sharing information promptly and professionally
The completion of ongoing observations and accurate assessments of children
Using these assessments, alongside your knowledge of the child’s interests, to plan stimulating and engaging activities
Maintaining accurate and informative records relating to the children’s development, and supporting the children to make excellent progress
To maintain the health, safety, and security of all children through a vigilant approach to risk assessment, hygiene, and welfare
To follow all nursery policies and procedures, and support less experienced colleagues to do the same
To have a confident knowledge of safeguarding, with a full understanding of policies and procedures, to act and respond when necessary, and support less experienced colleagues to do the same
To take an inclusive approach with regard to special educational needs and disabilities
To engage positively with visitors and external agencies
To contribute and engage in the wider development of the nursery, including the Cub Curriculum
To provide cover in other rooms as required
To keep up to date with current developments and research, and disseminate updates to the team
To be an effective and supportive team member who communicates professionally with others
Training:
All training will take place at the nursery, at your place of work
This will be delivered to you face-to-face, with your own dedicated tutor, whether one-to-one or in small groups with other students. Group sizes are max of 6 students
Your coaching sessions happen once a month or more often if needed. The training is unique and tailored to your learning needs. We come to you
Training schedule is unique to each student to meet their individual needs
Support is always here; this is something we pride ourselves on and the consistency of the same tutor throughout your course
Training Outcome:
Lead on to a higher early years role
Employer Description:Cub is a nurturing early years nursery committed to providing exceptional early years education. With a passionate and experienced team, Cub offers a safe, inspiring environment where every child is supported to explore, learn, and grow. Focused on building strong relationships with families and creating a positive workplace for staff, Cub is dedicated to giving children the best possible start in life.Working Hours :Monday to Friday (hours depend on apprentice age). Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
To support and advocate for the mission and objectives of Cub, The Modern Nursery
To contribute to the curriculum delivery within an allocated room, ensuring that practice and provision meet the statutory requirements of the Early Years Foundation Stage
To work as a Key Person to a group of children; this role includes:
Building warm, supportive relationships with children based on trust and respect
Working in positive partnerships with parents and carers, and sharing information promptly and professionally
The completion of ongoing observations and accurate assessments of children
Using these assessments, alongside your knowledge of the child’s interests, to plan stimulating and engaging activities
Maintaining accurate and informative records relating to the children’s development, and supporting the children to make excellent progress
To maintain the health, safety, and security of all children through a vigilant approach to risk assessment, hygiene, and welfare
To follow all nursery policies and procedures, and support less experienced colleagues to do the same
To have a confident knowledge of safeguarding, with a full understanding of policies and procedures, to act and respond when necessary, and support less experienced colleagues to do the same
To take an inclusive approach with regards to special educational needs and disabilities
To engage positively with visitors and external agencies
To contribute and engage in the wider development of the nursery, including the Cub Curriculum
To provide cover in other rooms as required
To keep up to date with current developments and research, and disseminate updates to the team
To be an effective and supportive team member who communicates professionally with others
Training:
All training will take place at the nursery, at your place of work
This will be delivered to you face-to-face, with your own dedicated tutor, whether one-to-one or in small groups with other students. Group sizes are max of 6 students
Your coaching sessions happen once a month or more often if needed. The training is unique and tailored to your learning needs. We come to you
Training schedule is unique to each student to meet their individual needs
Support is always here; this is something we pride ourselves on and the consistency of the same tutor throughout your course
Training Outcome:
Lead on to a higher early years role
Employer Description:Cub is a nurturing early years nursery committed to providing exceptional early years education. With a passionate and experienced team, Cub offers a safe, inspiring environment where every child is supported to explore, learn, and grow. Focused on building strong relationships with families and creating a positive workplace for staff, Cub is dedicated to giving children the best possible start in life.Working Hours :Monday to Friday (hours depend on apprentice age). Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Providing first line IT support to staff, students, and visitors, via all the Service Desk’s contact methods, developing the skills and confidence required to operate as a fully effective first line analyst.
Gaining exposure to selected second line support activities as part of the apprenticeship, working alongside colleagues to develop an understanding of the full scope of IT Service Desk support.
Ensure all user interactions are accurately recorded within the IT Service Management (ITSM) tool, maintaining complete and precise ticket documentation. Capture every contact and action taken, enabling effective handovers, consistent service delivery, and full visibility of previous activity.
Identifying trends within recent and ongoing issues by monitoring incoming incident records and collaborating with colleagues.
Utilising skills, experience, and documented knowledge to provide solutions to users for the majority of reported issues.
Accurately triage more complex or time-consuming issues to other support teams, by building a thorough understanding of our services and support teams.
Developing a broad understanding of the University’s organisational structure, business functions, strategic aims, and key stakeholders to accurately assess the impact of issues.
Participating in ITIL-based Incident and Problem Management in line with documented processes.
Updating the Status Page for system outages to keep the wider University informed and sharing updates in the collaboration channel.
Being an advocate for our users proactively escalating issues where IT support is not meeting expected service levels to help ensure timely resolution and the delivery of excellent customer service.
Contributing to the creation and maintenance of knowledge base articles, ensuring documentation is easy to follow, written in plain English and tailored to the correct audience.
Any other duties that may reasonably be required in line with your position within IT Services or to help deliver excellent customer service.
Supports equality and values diversity, moderates own behaviour to avoid unfair discriminatory impact or bias on others.
Training Outcome:
Technical Support Analyst
Desktop Support Specialist
Team Leader
Employer Description:A world top 100 university and part of the prestigious Russell Group, the University of Birmingham makes important things happen. Delivering groundbreaking research and excellent research led teaching. People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum, and botanical gardens.Working Hours :Usually Monday - FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Full-Time; Contract (February 17 – July 16, 2026)Date Posted: January 16, 2026Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The PNE fosters a challenging, dynamic and rewarding environment, and you will be surrounded by other committed and passionate team members striving to be the best. Join us in being a part of the global celebration of soccer as a host city for the FIFA Fan Festival™ that will leave lasting memories for our guests!Why join our Team?
Be part of an international celebration of soccer and culture in VancouverWork in a fast-paced, high-energy environmentOpportunity to create lasting memories and friendshipsStaff discounts and perks during the event
What will you do this year?In your role as an Assistant Manager, Marquee Events, F&B your primary accountabilities will be to:
Assist with planning and execution of concession operations for FIFA Fan Festival™, ensuring efficient service and high-quality standardsOversee staffing schedules and ensure appropriate coverage for all concession stands during the eventManage recruitment, orientation, and training of concession staffCoordinate inventory administration for concessions, including ordering, receiving, and tracking food and beverage productsEnsure compliance with FOODSAFE, Serving It Right, liquor licensing, and all applicable regulationsLiaise with vendors and partners to maintain smooth concession operationsTroubleshoot operational issues and maintain superior service standards throughout the eventProvide leadership and guidance to staff, managing performance and fostering a positive team environmentUphold a clean, safe, and well-maintained concession environmentPerform other related duties as required
What else?
Minimum 2–3 years of experience in a management role within the Food & Beverage industry, with a strong focus on concession operations or large-scale eventsSuccessful completion of Grade 12; post-secondary education in a related field is considered an assetStrong knowledge of concession operations, food safety, and liquor licensing regulationsExcellent leadership and people management skillsAbility to remain calm under pressure and manage multiple prioritiesStrong administrative and tech skills, including Microsoft OfficeOutstanding written and oral communication skillsMust be able to work an event-based schedule, including evenings and weekends during FIFA Fan Festival™Successful candidates must undergo a Criminal Record Check.
Who are you?
Passionate about food service and guest experienceAn effective leader with concession experienceProactive and detail-orientedExcellent time-management skillsSolid work ethicAn advocate for excellent guest service
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $30 - $31 per hour. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca....Read more...
This role will require you to interact with a variety of departments within the organisation (engineering, supply chain/procurement, manufacturing, and service delivery departments) and external organisations, such as customers, suppliers and certification bodies when required. Being the advocate for implementing Quality Practice and Governance.
A typical day will likely include:
Pre-test quality assurance of equipment built within Vertiv’s local factory
Working to a checklist and ensuring that everything on the checklist is compliant prior to releasing the equipment to the systems test part of the process
Final inspection of the equipment - Quality Assurance process (after successful test of the equipment). This involves cleaning the equipment, fitting all removable panels/covers, taking photographs, providing a user manual/installation instructions, collating all build, test and QA documentation and filing onto the system
The QA engineer also interacts with people from other functions to plan the quality delivery system for their area of responsibility. Individuals will also support and develop people within and outside the Quality Function.Training:Quality Practitioner Level 4.
This apprenticeship is day release in based Rotherham.
You will develop the knowledge, skills and behaviours required to support quality management and continuous improvement within the organisation.
You will develop an understanding of the organisation’s operating environment, including the markets it operates in, key stakeholders and factors that influence organisational strategy and performance. This includes awareness of legislative, regulatory and customer requirements that affect how products and services are delivered.
You will gain knowledge of how stakeholder needs influence organisational priorities and how contractual and commercial requirements impact quality objectives. You will also learn how to identify customer and stakeholder requirements and translate these into measurable quality objectives using recognised quality tools and techniques.
The programme will develop your understanding of risk and opportunity management, including how to identify, assess and manage risks related to products, services, processes and supply chains. You will learn about the lifecycle of products and services, and the role quality plays throughout design, development, production, support and closure stages.
You will also gain knowledge of process design and improvement methods, including tools such as process mapping, SIPOC and Value Stream Mapping. In addition, you will learn how organisations plan, measure and monitor quality objectives and how auditing is used to assess compliance and drive improvement.
The apprenticeship will introduce you to business improvement approaches such as data analysis, root cause analysis and measurement systems analysis. You will also learn about organisational change, the drivers behind improvement initiatives and the importance of building a strong quality culture.
You will develop an understanding of the principles of quality management systems and the importance of maintaining professional development within the quality profession.
You will develop practical skills to support quality management activities. This includes the ability to identify and apply relevant legal, regulatory and industry requirements affecting the organisation.
You will develop strong communication skills to engage effectively with internal and external stakeholders using appropriate verbal, written and visual methods. You will also learn how to gather, interpret and analyse quality-related data using tools such as Pareto analysis, statistical methods and trend analysis.
You will gain experience applying quality improvement tools and techniques to improve processes, products and services. This includes identifying risks and opportunities, supporting improvement actions and contributing to continuous improvement initiatives.
You will learn how to plan and conduct audits of systems, processes or products, as well as how to assess measurement systems and interpret technical or stakeholder requirements to support operational processes.
You will also develop your ability to identify gaps in performance, develop improvement plans and apply structured problem-solving techniques to address root causes and implement sustainable improvements. You will also support the communication of the organisation’s quality strategy and help engage stakeholders in quality-related activities.
You will demonstrate a commitment to continuous improvement and the promotion of best practices within the organisation. Professionalism, diligence and the ability to consider the wider organisational context will be key aspects of the role.
You will act with integrity, demonstrating honesty, openness and ethical behaviour in your work. A strong customer focus will also be essential, ensuring that customer requirements remain central to all activities.Training Outcome:On completion of the apprenticeship, the successful candidate could secure a role in a successful, dynamic company.Employer Description:At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distribute networks. We can help some of the largest names in the industry bring new capacity online faster and at a lower cost when research and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software and solutions, and is complemented by a network of nearly 250 service centres worldwide.Working Hours :Monday to Friday - 9am - 5pm with unpaid lunch break of 30-minutesSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Enthusiastic,Punctual....Read more...
Your purpose:
To undertake administrative and operational duties across the various departments within the MIS and Exams services
To work within the MIS Directorate and operate flexibly with tasks as required, which will include travel to other sites, some evening and occasional Saturday working
Provide a high level of customer service to stakeholders throughout the college
In your role, you will be accountable for:
Providing a high standard of data inputting and checking, including student enrolments, timetabling, and exams processes
Working with the Funding Returns and Audit & Compliance teams to ensure data meets the collection requirements as specified by the college or funding agency
Assisting with the collating and checking of evidence for both internal and external audits and compliance checks
Maintaining effective filing systems, electronic and manual for the Directorate
Working with the Student Records and curriculum administration teams to support the data and MIS requirements for curriculum and the wider college
Working with the exams team to support the examination function within the college, including processing registrations, exam bookings, claims and invigilation
Dealing with enquires and queries received, including telephone and in person from both internal and external customers
Assisting and supporting in the production and maintenance of work instructions, guides and other documentation required around MIS processes and procedures
Working flexibly across various departments and sites depending on workloads and time of year
Working effective as both part of a team and as an individual in order to meet priorities and deadlines
Providing a high standard of professionalism and customer service that positively reflects yourself, the Directorate and college
There are things that we are all accountable for, whatever your role, these are:
Embedding safeguarding into your/ your teams working practices and escalating any safeguarding concerns immediately in line with the College’s safeguarding policy
Embedding Health and Safety best practices and ensuring a safe working environment for everyone within your area of responsibility, according to the Health and Safety at Work Act.
Being a champion and advocate for Equality and Diversity throughout College
Behaving in a manner that displays British values
Being committed to reviews of your performance and your own Continuous Professional Development
Any other duties commensurate with your role that may be required from time to time.
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all induction sessions, lessons and work-based training/support sessions
Complete all required assignments with by the required timeline
Build up your portfolio of evidence on-going
Access support from your tutor/assessor and your manager
Training:Overview of Customer Service Level 2 Apprenticeship Standard:
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation
Your core responsibility will be to provide a high-quality service to customers
The standard covers the following:
Knowledge:
Knowing your customers
Understanding the organisation
Meeting regulations and legislation
Systems and resources
Your role and responsibility:
Customer experience
Product and service knowledge
Skills:
Interpersonal skills
Communication
Influencing skills
Personal organisation
Dealing with customer conflict and challenge
Behaviours / Attitude:
Developing self
Being open to feedback
Team working
Equality - treating all customers as individuals
Presentation – dress code, professional language
Right first time
You will complete an End Point Assessment this will involve the following:
Showcase/Portfolio
Interview
Practical Observation
Professional Discussion
You are given time off, one day per week to study; you are required to attend Kirklees College, Huddersfield Centre, you will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:
There may be an opportunity for a full-time job opportunity at the end of the apprenticeship, subject to satisfactory employment and completion of the apprenticeship and if there is a role available
Employer Description:Our mission is creating opportunities, changing lives and this is at the heart of everything we do. The college has a common set of values for both students and staff: Kindness, Unity and Excellence, and they define how we behave and interact with each other. Kirklees College is a uniquely vocational college whose student community reflects the diversity of the local area. We offer inspirational teaching in industry standard, state-of-the-art facilities and ensure curriculum is developed with employers to enable students to progress. At Kirklees College we aim to foster an honest and compassionate approach to ourselves, our people and environment, develop a shared purpose across our community, and set a culture of high aspiration, expectation and success. We strive to be ahead of the curve in our approach to teaching and learning and be a first-choice provider for students and industry alike. With over 10,000 students on full-time and part-time courses, and apprenticeships, we provide seven bespoke centres across the Kirklees region, from two main centres based in Dewsbury and Huddersfield, and dedicated learning centres for Animal Care, Construction, Engineering, Process Manufacturing and Higher
Education.Working Hours :Monday to Friday – you may have to work across other centres and also work some evenings/weekends to cover open evenings/enrolment.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Excellent Attendance,Excellent Timekeeping....Read more...
Position: Bereavement Training & Partnerships Manager
Location: Remote (UK) - regular travel required (car and driving licence essential)
Start date: ASAP
Commitment: Full-time
The Company
We're Octopus Legacy: one of the fastest growing tech companies in the country, part of the UK's most exciting and best-trusted group (you may have heard of some of our sister companies…) and we have a mission.
We're on a path to scale, aiming to become a household name while transforming a long-established industry and helping our customers prepare for, and find support after, death.
But we can't do it alone, and that's why we're assembling a team of top performers to build with us.
Ready to be part of something big?
The Role
The National Bereavement Service (NBS) is the specialist training arm supporting this mission. Our offer is growing rapidly, with long-term partnerships including Cadent Gas and Mercer Marsh, alongside a landmark 3-year research project with the University of Manchester to streamline death administration across public and private sectors.
Following a period of significant growth, we are seeking an experienced and confident Training Manager to lead the development and delivery of our national bereavement training programmes.
This hands-on leadership role is suited to a qualified trainer who can translate research-led insight into engaging, trauma-informed training for corporate, charity, and public sector audiences. You will help shape our national training offer through innovative programme design, delivery across key partnerships, and the ongoing strategic development of the NBS training provision.
Key Responsibilities
Training Design & Innovation
Evidence-Based Development: Support the development of evidence-based training programmes, integrating academic insights and real-world casework insights.
Content Translation: Translate complex subject matter into accessible, engaging learning content for professionals across health, social care, financial services, legal, and public-sector settings.
Digital Transformation: Drive the creation of training videos, case studies, and webinars, including the development of virtual delivery models and blended learning formats.
Accreditation & Frameworks: Create CPD-accredited programmes and "Train the Trainer" frameworks to ensure scalable impact.
Continuous Improvement: Lead the improvement of curricula by incorporating adult learning principles and evaluating programme effectiveness using qualitative and quantitative data.
Resource Creation: Develop toolkits, guidance materials, and new products that expand revenue and strengthen professional competence in bereavement support and safeguarding.
Partnerships & Stakeholder Engagement
Strategic Delivery: Work collaboratively to deliver training across key corporate and regulated sector partnerships.
Regulatory Awareness: Maintain a good understanding of vulnerability frameworks, such as Consumer Duty (FCA/Ofgem), and apply this context to training content where relevant.
National Industry Representation: Act as a primary spokesperson for NBS at partnership meetings and national industry conferences. You must be comfortable and commanding when speaking to large audiences on stage to advocate for improved bereavement standards.
Delivery & Team Leadership
Operational Oversight: Manage the coordination of the national delivery calendar and lead the delivery of our more complex or bespoke training commissions.
Mentorship & Quality: Provide guidance, coaching, and reflective practice support to internal trainers and external professionals to ensure delivery aligns with psychological safety standards.
Capability Building: Develop internal capability through mentoring and structured learning pathways, helping teams navigate emotionally complex work with resilience and compassion.
Who You Are
Expert Facilitator: An experienced L&D professional with a grounding in psychology or adult learning, experienced in delivering training within emotionally sensitive environments.
Outstanding Communicator: Confident engaging stakeholders across corporate, public, and charitable sectors.
Research Literate: Comfortable translating complex academic material into practical workplace solutions.
Strategic & Hands-on: Able to move between high-level programme design, detailed governance, and compassionate facilitation.
Values-Led: A collaborative leader committed to professional, empathetic, and ethical bereavement support.
Proactive: Highly organised with the flexibility to travel regularly
Why Join Us
As part of Octopus Legacy, you'll join a values-driven organisation committed to improving how workplaces respond to grief, while supporting the wellbeing and development of our people.
Our Mission
Octopus Legacy is the place to plan for death and find support after loss. When people think about planning for death they think about wills, life insurance and funerals. We take these cold processes and turn them into something more human. Share more than money: leave voice notes, music, recipes. Shape a legacy that connects you while you're here. And after you're gone.
Founded by Sam after his mum died suddenly, we're a group of people who work in death because we've been affected by it. We know the difference a good plan makes, and what it's like when there isn't one.
Death can come between us, leaving mess, legal fees, frustration. But it can also make us stronger. We see a world where people talk openly about death, and work out the real meaning of legacy, one that connects to them. We're here to make that world happen.
Benefits
Octopus share incentive scheme
27 days holiday + extra day off for your Birthday
Vitality Health & Life Insurance
Pension scheme
Enhanced parental leave
Free Will & LPAs + discounts on other Octopus services
Cycle to Work Scheme and EV Salary Sacrifice Scheme
Octopus Giving: matched charitable fundraising up to £500
Octopus Springboard: support to build your own ideas
We know that to be truly innovative, we need to have a diverse team around us. That is why Oc
....Read more...
