We are looking for a Supervising Social Worker to join a Kinship Team.
This role requires a Social Work Qualification with a minimum of 3 years post qualified experience in permanent contract/s.
About the team
This team is responsible for supporting, guiding, and overseeing foster carers to ensure that children receive safe, stable, and high-quality care. They provide regular supervision and coaching to carers, helping them develop their skills and address challenges effectively. The role also involves ensuring compliance with relevant policies and standards, completing assessments and reports, and working collaboratively with multi-agency professionals to promote each child's well-being. Ultimately, the team serves as both an advocate and a vital link between carers, the agency, and wider support networks.
About you
A degree within Social Work (Degree/DipDW/CQSW) with post-qualifying experience in Children's Social Work. A successful candidate will have extensive experience in a fostering setting is key for this position. A valid UK driving licences and vehicle is essential for this role.
What's on offer?
£34.45 per hour umbrella (PAYE payment options available also)
Hybrid working scheme
Regular supervision offered
Stable senior leadership
Monitored caseloads through supportive management
Easily accessible offices
For more information, please get in contact
Josh Sipson - Candidate Consultant
0118 948 5555 / 07775750600....Read more...
We are looking for a Supervising Social Worker to join a Kinship Team.
This role requires a Social Work Qualification with a minimum of 3 years post qualified experience in permanent contract/s.
About the team
This team is responsible for supporting, guiding, and overseeing foster carers to ensure that children receive safe, stable, and high-quality care. They provide regular supervision and coaching to carers, helping them develop their skills and address challenges effectively. The role also involves ensuring compliance with relevant policies and standards, completing assessments and reports, and working collaboratively with multi-agency professionals to promote each child’s well-being. Ultimately, the team serves as both an advocate and a vital link between carers, the agency, and wider support networks.
About you
A degree within Social Work (Degree/DipDW/CQSW) with post-qualifying experience in Children’s Social Work. A successful candidate will have extensive experience in a fostering setting is key for this position. A valid UK driving licences and vehicle is essential for this role.
What’s on offer?
£35.00 per hour umbrella (PAYE payment options available also)
Hybrid working scheme
‘Good’ Ofsted report
Regular supervision offered
Stable senior leadership
Monitored caseloads through supportive management
Easily accessible offices
For more information, please get in contact
Josh Sipson – Candidate Consultant
0118 948 5555 / 07775750600....Read more...
Expert Customer Support and Escalation Management: Act as a professional advocate for customer service, handling complex or technical requests, complaints, and queries, and serving as an escalation point for ongoing problems
Knowledge Sharing and Team Support: Utilise deep understanding of the organisation’s products and services to share knowledge and support the wider team, fostering a culture of continuous learning and improvement
Data Analysis and Digital Proficiency: Gather and analyse customer data to drive service improvements, effectively using organisational and generic IT systems, and staying aware of emerging digital technologies
Training:
Customer Service Specialist Level 3
The apprentice will do their training at Unit 1 Nottingham South and Wilford Industrial Estate, NG117EP - training schedule has yet to be agreed. Details will be made available at a later date
Functional Skills in English and maths if required
Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an individual member at the professional level.
Should you choose to progress on a customer service career path, you may be eligible for further professional membership, including management
Training Outcome:Customer Services Manager.Employer Description:Join our fast-paced and growing online pharmacy, where you'll gain hands-on experience in warehouse operations, stock management, and order fulfillment. This is a fantastic opportunity to earn while you learn, develop valuable skills, and kickstart a career in logistics and supply chain. If you're hardworking, eager to grow, and looking for a supportive team, apply now and be part of our success story!Working Hours :Monday to Friday, between 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Residential Children’s Support WorkerLocation: TottenhamSalary: £30,000 per annumHours: 37–40 hours per weekShift Pattern: Day Shifts 07:45 – 20:15Benefits: Every other weekend offJob Type: Full-Time, PermanentNurse Seekers are proud to be recruiting on behalf of a well-established children’s residential care provider for passionate and dedicated Support Workers to join their supportive and professional team.The service provides a holistic, child-centred environment where children and young people are supported to flourish emotionally, socially, and developmentally. Therapeutic approaches are embedded into daily care, ensuring children’s individual needs, wishes, and well-being are always prioritised.The RoleAs a Support Worker, you will play a vital role in the daily lives of children and young people. You will act as a positive role model, offering consistent care, guidance, and emotional support within a safe and nurturing family-style environment. You will support children to build resilience, develop confidence, and achieve their full potential.Key ResponsibilitiesChildren & Young People:
Safeguard and promote the welfare of children and young people at all timesDevelop positive, meaningful relationships built on trust and respectSupport physical, emotional, behavioural, cultural, and educational needsEncourage positive behaviour and set clear, consistent boundariesSupport access to education, healthcare, therapy, and community activitiesPromote independence and life skills through daily living supportEncourage participation in care planning and review meetingsPrepare healthy meals and maintain a clean, safe living environmentRecognise and respond to safeguarding concerns including exploitation risksAdvocate for children and support them to achieve their individual goals
Professional Responsibilities:
Work as part of a consistent, supportive teamMaintain accurate and timely written and digital recordsFollow policies, procedures, and safeguarding frameworksBuild strong professional relationships with external agenciesAttend team meetings, supervision, training, and appraisalsWork towards or hold a Level 3 Diploma in Residential Childcare
Person Specification – Essential Criteria
GCSE level education or equivalentWillingness to undertake training and continuous professional developmentPrevious experience (paid or unpaid) working with children and young peopleBasic knowledge of safeguarding legislation and children’s homes regulationsAbility to build positive relationships with children presenting emotional or behavioural challengesHonest, reliable, empathetic, and resilientStrong written and IT skills for recording and reporting....Read more...
This opportunity is well-suited for a Campaign/Account Manager with proven expertise in managing app meta and Google, handling substantial budgets within an agency setting. The ideal candidate will demonstrate a track record of successfully running campaigns and simultaneously managing accounts for a minimum of one year.The Opportunity Hub UK is partnering with the UKs leading Mobile Apps Marketing Agency to help find a talented Campaign/ Account Manager to join their Rapidly growing team!As a leading force in the User Acquisition team, you will be responsible for managing the accounts of our clients as well as leading their marketing campaigns. This role offers huge scope for professional development, along with the chance to directly impact client successHere are the skills you'll need:Proven experience (2 years +) in managing paid social campaigns on platforms such as Meta, TikTok, and GoogleExtensive expertise in developing and executing data-driven UA strategies across multiple channels, including App Store/Play Store and Google Ads.Proven ability to manage and optimize substantial budgets for maximum ROI.In-depth knowledge of app meta optimization and Google UA campaign management.Exceptional communication and interpersonal skills, building trust and rapport with clients and internal stakeholders.A passionate advocate for data-driven decision making, adept at analysing campaign performance and translating insights into actionable strategies.A proactive and collaborative team player with a relentless focus on achieving exceptional results.A continuous learner who stays abreast of the latest UA trends and adapts strategies accordingly.Here's what you'll be doing:Develop and execute comprehensive comprehensive paid social advertising strategies across various platforms, including Meta, TikTok, Snap and Google.Continuously optimise campaigns based on data analysis, A/B testing, and industry best practices.Manage client relationships, proactively understanding their needs and exceeding expectations.Translate complex campaign data into clear and actionable insights for internal and external stakeholders.Collaborate with the wider UA team to share best practices and ensure campaign alignment.Stay up-to-date on emerging UA trends and technologies, actively recommending and implementing innovations.Work Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:Competitive salary package £40,000 - £45,000 based on experience.Flexible hybrid working arrangements offering both office and remote options.Be part of a dynamic and high-growth team tackling ambitious projects.Opportunity for continuous learning and professional development.Collaborative and supportive work environment where your contributions are valued.This is an exciting opportunity for an experienced UA professional to make a significant impact in a rapidly growing team. If you possess the skills and passion to excel in this dynamic role, please submit your application today!....Read more...
About the Role
This is a varied role dealing with Customers & Engineers on a daily basis, in a busy Service Desk Department.
The key responsibilities for this role include;
Logging Call Outs from Customers
Ensuring that we have the correct paperwork from Customer
Checking our system to clarify works status as new job / ongoing works
Dealing with Customer queries & updating Customers on Job Status
Preparing Weekly Update Spreadsheet for Larger Customer
E-mailing / Calling Customers to update on Parts ETA / Job Completion
Downloading information for completed jobs from engineers
Moving Job forward to next relevant step in Job completion process
E-mailing Engineers Job Sheets to Facility Management Customers
Checking engineers paperwork & preparing for invoicing
Checking Job Sheets & Expense Claims against Engineers Weekly Timesheets to ensure all Paperwork received & completed
Preparing completed jobs for invoicing
Managing Large Jobs & Projects
Ensuring that all Equipment / Parts required are ready for start of projects
Liaising with Customers to ensure that site access / assistance is arranged
Liaising with any Subcontractors
Training:Apprentices will be required to attend training at least once a week either via remote opnline class or at our Harrow or Hayes Campuses completing necessary mandatory training and units associated with the apprenticeship.
Our Account Manager, industry-trained assessor and Learning Advocate support apprentices to deliver our high-quality training programmes.
The apprentice will be required to complete:
QCF Framework
Employment Rights and Responsibilities
Skills, Knowledge and Behaviours
Standard and End Point Assessment
Functional Skills in English, Maths and ICT (if required)
Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:Permanent role and progression within the company.Employer Description:We deliver a dedicated maintenance and repair facility, providing a swift, reliable service any time of day or night.
Service To Match Your Business Needs
All our services are bespoke offering our customers a specific response to suit their individual operational requirements.
Fast Response Guaranteed
We have a dedicated customer helpline staffed by our own operatives 24 hours a day, 365 days a year.
Save Money Through Maintenance
Regular maintenance of catering equipment is not only a legal requirement but also ensures reliability, prolongs lifespan, reduces operating costs and above all reduces hazards to the user.
Spares Management – Independent & Unbiased
As an independent maintenance & repair specialist we have no affiliations towards a particular manufacturer and so have the ability to shop around for spares to ensure we provide our customers with the quickest delivery possible and the fairest available price.Working Hours :Monday - Friday, 8.00am - 5.00pm, with 1 hour lunch.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills....Read more...
Help prepare documents, reports, agendas, and presentations and other project-related correspondence
Organise and maintain project documentation and shared folders in an organised and accessible format
Use relevant IT packages and systems (e.g. Microsoft Office, ClickUp) to draft correspondence, create proposals and analyse data
Input, collate and maintain data to support project monitoring, evaluation and reporting
Track tasks, timelines, and project milestones as directed by the Project Manager
Assist with budget tracking and resource ordering as guided by the Project Manager
Assist in the delivery of project activities through effective administration, communication and stakeholder engagement
Assist the Project Manager to ensure high-quality project activities are consistently delivered across BCUSU
Support the setup, scheduling, and smooth running of project activities and meetings
Coordinate project events and liaise with the relevant departments to support their successful delivery
Act as a point of contact for project-related queries
Provide clear, consistent and timely updates to stakeholders
Develop the knowledge, skills and behaviours required by the Business Administrator apprenticeship standard (ST0070), working towards a Level 3 qualification
Complete all required off-the-job training in line with the agreed training plan
Apply learning from the apprenticeship to day-to-day work, demonstrating continuous development
Build and maintain an evidence based portfolio aligned to the Business Administrator Level 3 Apprenticeship standard ST0070
Attend regular progress reviews with the Project Manager and training provider, acting on feedback to support development
Work towards successful completion of the End-Point Assessment and achievement of the Level 3 qualification
Uphold and demonstrate the values and expected staff behaviours of BCUSU in working towards achieving the BCUSU vision
Committed to working as part of a team, and in collaboration with the wider BCUSU staff team, to support the delivery of BCUSU Strategy 24+
Ensure compliance with all BCUSU policies and procedures, including but not limited to health & safety, GDPR, financial and HR
Complete all mandatory training and any other training and supervision sessions identified as beneficial to the job role, post holder, or apprenticeship requirements
Promote the BCUSU equality, diversity & inclusion, wellbeing and sustainability agendas, embedding principles within all relevant aspects of the role
Make decisions within the defined level of responsibility
Effectively communicate with university staff, students and relevant external stakeholders
Undertake other duties that may be assigned by the employer, as might reasonably be expected within the grade of the post
Training:
There is no requirement to attend college, as assessors visit apprentices in their workplace and the apprenticeship delivery is flexible, with remote options available
You will be working towards a Level 3 Business Administration apprenticeship
Training Outcome:While a full-time position with the company after completing the apprenticeship cannot be guaranteed, the employer will have a better understanding closer to the end of the apprenticeship of whether they are able to take on a full-time member of staff.
In the meantime, you'll gain a broad range of transferable skills and valuable experience within a supportive team environment. There may also be opportunities to progress into a full-time role or explore other apprenticeship opportunities.Employer Description:Birmingham City Students' Union (BCUSU) is your student-led union - here from day one to enrich every part of university experience. As an independent charity working alongside Birmingham City University (BCU), we exist to advocate for all students and enhance your academic, social, and personal journey. BCUSU is an equal opportunity employer that is committed to diversity and inclusion in the workplace.Working Hours :Monday - Friday, 9.00am to 5.00pm.Skills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Organisation skills,Problem solving skills,Team working....Read more...
Community Health and Engagement Officer (CHEO) £ 16.47 per hourPermanent, part time to Full time Hours availableMonday to Friday up to 8 Hours per day, flexible start timeWe have an exciting opportunity for a Community Health & Engagement Officer to join our Surrey Wheelchair Services in Woking . Ross Care is a fast-growing business and a leading provider of Wheelchair Services across the country. We work closely with NHS, Local Authority and Social Care Organisations providing a complete outsourced service driving high quality.As the Community Health and Engagement Officer you will create and manage a stakeholder relationship plan to ensure all key stakeholders are engaged and play an active role in the service provision. You will contribute to service quality assurance procedures, recruiting and leading a service users board, support our complaints process and support ongoing service improvement activities. You will be highlighting the importance of using lived experience in service improvement and promote the social model of disability within the service.Key ResponsibilitiesService User Engagement
Promoting the importance of user lived experience in the company, community and among external stakeholders.Creating, recruiting, and developing a service user forum/service improvement board to meet with on a quarterly basis to oversee improvement and question the local service centre staff. Attending internal meetings to stay up to date with daily operations of the service and to be the advocate for user experience.
Quality Monitoring & Improvement
Attending the monthly contract review meetings with the Integrated Care Board.Using the input from service users gained from meetings of the service user forum and other engagement with users to refine existing practice and highlight areas that need improvement.Implementing improvements following complaints.Feedback from Service Users through formal mechanisms.
Service User Support
Supporting users who are not eligible to have a wheelchair provided by the service, helping to identify options availableSupporting Service Users to navigate the complaints process.Making information available via signposting to other services – other health professionals, social care, MIND, charities, citizens advice etc.
Networking and Communication
Networking with professionals in other services to promote knowledge of the wheelchair service and to highlight areas for improvementsNetworking with local and national disability organisations.Some use of local social media to promote service user engagement.Producing a local newsletter and providing other service users relevant information.
What are we looking for?
Lived experience of vulnerable children and adults, gained through personal or carer use, including personal experience of wheelchair and other healthcare equipment and services, within a home, health, or social care setting.experience of strategic and project planning and decision making.Experience of managing multiple workstreams with ability to prioritise and organise work effectivelyGood interpersonal skills, including demonstrable knowledge and practice of customer care including conflict management.Good written and verbal communication skills.Good IT skills and ability to contribute to the production of communications material aimed at service users.Understanding and willingness to use social media for service user engagement.Marketing/PR experience would be advantageous.Understanding of research and audit processes advantageous.A UK driving licence is essential.
What can we offer you?
£ 16.47 per hourPermanent, part time to Full time Hours availableMonday to Friday up to 8 Hours per day, flexible start timeUp to 33 days holiday (including bank holidays)Company Pension SchemeLife Assurance
INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
As an autonomous practitioner the nurse is responsible for the care delivered, demonstrating critical thinking and skills in clinical decision-making in the management of patients. They will work collaboratively within the general practice team to meet the needs of patients, support the delivery of policy and procedures, and provide nurse leadership as required.
Key Responsibilities
Clinical practice
Assess, plan, develop, implement and evaluate treatment programmes that promote health and well-being
Assess, plan, implement and evaluate individual treatment plans for patients with a known long-term condition
Prescribe for a range of conditions within scope of practice. Meet with nurse prescribing lead GP at regular intervals to debrief and review prescribing.
Proactively identify, diagnose and manage treatment plans for patients at risk of developing a long-term condition as appropriate
Work with other health care professionals to diagnose, monitor, manage and treat long-term conditions, including non-drug-based treatment methods using a management plan, and in line with national and local policies and practice needs
Review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols
Work with patients in order to support adherence to prescribed treatments/compliance
Provide information and advice on prescribed or over-the-counter medication on medication regimens, side-effects and interactions
Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care/nurse triage
Support patients to adopt health promotion strategies that promote patients to manage their own health needs, and those of family members where appropriate, applying the principles of self-care
Support and manage health needs of women presenting for family planning and cervical cytology consultations
Recognise, assess and refer patients presenting with mental health needs in accordance with the NSF for Mental Health
Implement and participate in vaccination and immunisation programmes for both adults and children
Advise, support and administer vaccinations where appropriate for patients travelling abroad, giving relevant travel health advice linking with the current guidelines/websites
Promote and deliver evidence-based care for patients presenting with aural conditions
Meet the needs of patients presenting for opportunistic/routine wound care
Communication
Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment
Communicate with and support patients receiving ‘bad news’
Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
Anticipate barriers to communication and take action to improve communication.
Ability to work with interpreters and patients who’s first language isn’t English
Understand the implications of cultural differences to health and needs of the practice population
Maintain effective communication with individuals and groups within the practice environment and with other community organisations/ health care workers.
Act as an advocate when representing patients and colleagues
Training:
You will be required to attend a series of in-person and online teaching blocks with Sheffield Hallam University.
Training Outcome:
Become a degree-qualified nurse through a work-based apprenticeship, preparing you to lead the nursing care in diverse health and social care settings. On completion you will be registered with the Nursing & Midwifery Council (NMC).
Employer Description:Page Hall Medical Centre is a diverse practice in a deprived area of Sheffield, with a high proportion of ethnic minority patients, and patients whose first language isn’t English.
A cultural awareness of the issues that patients from different ethnic backgrounds may have in this country; their country of origin and how this would impact on their health and the way we provide the care for our patients is a necessary quality for the GPN to have.
The post holder is responsible for the delivery of general practice nursing to the whole practice population.Working Hours :Shift patterns to be confirmedSkills: Communication skills,Customer care skills,Problem solving skills,Team working,Non judgemental,Patience....Read more...
JOB DESCRIPTION
Summer 2027 Internship Opportunity!
Title: EH&S Intern
Location: Lake Charles, Louisiana
Summary:
Are you ready to kickstart your career with a company that's making a global impact? Carboline is looking for motivated, curious, and driven students to join our team for an unforgettable summer internship experience! This immersive 12-week program (Anticipated: May 17, 2027 - August 6, 2027), offers a unique opportunity to gain valuable experience, build lasting connections, and make a meaningful impact-all before heading back to campus.
Join a fast-paced, hands-on internship where safety meets innovation. As an EH&S Intern, you'll be an active contributor to our safety culture-conducting audits, supporting training programs, maintaining critical safety equipment, and engaging directly with teams across the facility. You'll help drive real improvements in workplace health and safety while gaining valuable experience in manufacturing and industrial safety. Ideal candidates are forward-thinking, detail-oriented, and ready to make an impact.
What You'll Gain:
Meaningful, hands-on experience working on impactful projects that contribute to Carboline's success.
Exposure to cross-functional collaboration and insight into how a global organization operates.
Professional development opportunities, including mentorship from experienced leaders.
A chance to enhance your skills and apply classroom knowledge in a real-world setting.
Participation in team-building activities and a workplace culture that values innovation, integrity, and growth.
Minimum Requirements:
Currently pursuing a degree in Industrial Safety, Environmental Health, or a related field.
Preferred: completed 30 credit hours.
Experience or interest in manufacturing, industrial safety, or industrial hygiene is a plus.
Available to work 30-40 hours per week from May through August.
Strong communication, organization, teamwork, and interpersonal skills.
A proactive attitude and willingness to learn.
Physical Requirements:
Expect light physical activity and extended computer use (up to 8 hours/day).
Occasional visits to the production floor will require proper footwear and PPE.
Must be able to lift/move up to 15 pounds as needed.
Occasionally exposed to moving mechanical parts; noise level is typically moderate.
Students must have housing arrangements in or near Lake Charles, LA for the summer, as housing allowance is not provided.
Essential Functions:
Conduct safety audits, walkthroughs, and reviews to identify opportunities for improvement.
Assist with the preparation, scheduling, and delivery of engaging safety training sessions.
Interact with team leaders and employees to promote safety and health awareness.
Stock and maintain PPE and first aid equipment to ensure readiness and compliance.
Track and organize safety training records and databases for accuracy and accessibility.
Support incident investigations and contribute to the development of corrective action plans.
Participate in or lead Employee Safety Advocate meetings to foster a culture of safety.
Assist in the development and revision of safety policies and procedures.
Champion Carboline's commitment to safety and quality by adhering to all relevant policies and procedures.
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best."Apply for this ad Online!....Read more...
A standout CRM & Retention Manager opportunity for a lifecycle marketing specialist ready to own retention as a genuine revenue channel, not just execute campaigns.A female-founded, purpose-driven intimates brand is hiring a CRM & Retention Manager to take full ownership of retention and lifecycle marketing as a core commercial channel. This is a scaling, mission-led ecommerce business that is redefining everyday intimate essentials for a new generation — combining a bold brand narrative with a real commitment to reducing the environmental footprint of everyday garments. The CRM & Retention Manager will sit at the heart of the customer experience, with direct accountability for lifetime value, repeat purchase rate and retention performance.This is a role with real autonomy and progression on offer. It is ideal for someone who has already run CRM end-to-end and is now looking for greater ownership, commercial impact and a clear path to grow within a fast-moving team.The Role at a GlanceReporting to the Ecommerce Director, you will own the CRM channel from strategy through to execution and reporting. You will treat email, SMS and loyalty as owned revenue channels in their own right, building the lifecycle journeys, segmentation and testing roadmap that drive measurable, incremental growth.What You'll OwnThe CRM channel as a core revenue driver, with accountability for retention, LTV and repeat purchase rateEnd-to-end lifecycle journeys (welcome, post-purchase, winback, replenishment, browse abandon) underpinned by a clear testing roadmapAdvanced segmentation and personalisation, ensuring the right message reaches the right customer at the right momentThe campaign calendar across email and SMS, aligned to trading moments and product launchesList growth strategy, including on-site opt-in optimisation, acquisition flows and subscriber healthEmail deliverability end-to-end: sender reputation, list hygiene, suppression management and inbox placementSMS as a first-class owned channel with its own strategy, automation flows and performance targetsThe loyalty programme strategy, including points, VIP tiers, referral mechanics and re-engagementThe CRM and martech stack, from platform evaluation through to implementation oversight and optimisationCohort analysis, LTV modelling and CRM dashboards that translate data into actionable growth opportunitiesRelationships with external agencies, freelancers and platform vendors, owning scope, briefing and QAWhat You'll BringA strong foundation in CRM and lifecycle marketing, with proven experience owning CRM as a revenue channel rather than simply running campaignsHands-on experience with email and SMS platforms such as KlaviyoA solid grasp of email deliverability best practice and list health managementA track record of growing a CRM subscriber base, not just maintaining oneConfidence working with data — comfortable with cohort analysis, LTV modelling and building reports that shape strategic decisionsFamiliarity with martech evaluation and platform management; you know what good looks like and can advocate for the right stackExperience managing loyalty and retention programmesA commercial mindset focused on measurable growth, plus the drive to take ownership in a small, fast-paced teamWork PermissionsYou must have the right to work in the United Kingdom. [Placeholder — sponsorship status was not specified in the brief. Please confirm whether visa sponsorship is available so this section can be finalised.]Benefits & Perks25 days' holiday plus bank holidaysPension with 4% employer contributionPrivate medical insurance with Bupa Select, plus life insuranceSalary sacrifice dental insuranceQuarterly product allowance and monthly team lunchesTraining, development and personal enrichment opportunities, plus volunteering daysHybrid working (three days in the London office)Why This Is a Career Worth BuildingRetention and lifecycle marketing have moved from a back-office function to one of the most commercially valuable disciplines in modern ecommerce. As acquisition costs climb, brands that retain and grow their existing customers win — and the professionals who can prove that impact are in high demand. This CRM & Retention Manager role offers genuine channel ownership, board-level visibility of your numbers, and the chance to shape retention strategy for a brand with a clear sense of purpose. For an ambitious lifecycle marketer, it is a platform to grow into senior CRM and retention leadership.This CRM & Retention Manager opportunity in London is brought to you by The Opportunity Hub UK — connecting talented professionals with career-defining roles.....Read more...
The Independent Mental Health Advocate (IMHA) plays a vital role in ensuring that individuals subject to the Mental Health Act have access to independent advocacy support, enabling them to understand their rights, express their views and participate in decisions affecting their care and treatment.What we offer:
A positive, friendly and supportive working environment.Salary of £30,303 per annum for unqualified candidates, with salary progression upon achieving the IMHA qualification.25 days' holiday, plus bank holidays.Additional leave entitlement after 5 years' serviceCompany pension.Additional day off for your birthday.Buy additional annual leave scheme.Training & development opportunities, including support to achieve the IMHA qualification if required.
The opportunity to make meaningful difference to the lives of vulnerable people within the local community.All of our team members are expected to:
Communicate clearly and professionally in all interactionsUphold Stockport Advocacy's values, policies, procedures and the Advocacy Charter and Code of Practice for Advocates.Demonstrate integrity and honestyActively participate in supervision, training and team meetingsTake responsibility for continuing professional development and keep up to date with legalisation and advocacy practice.
You will also:
Understand the Mental Capacity Act and its application in practice.Be able to manage a varied and complex caseload effectively.Demonstrate excellent communication, negotiation and interpersonal skills.Have a good understanding of the principles and purpose of advocacy.Strong IT skills, including Microsoft Office and CRM systemsHold a full UK driving licence
The post-holder will provide confidential, person-centred advocacy to individuals experiencing mental health challenges and will support people to have their voices heard within health and social care systems. Working across hospital wards, care settings, supported living environments and within the community, the role involves promoting rights, choice and independence while ensuring that people are empowered to participate fully in decisions affecting their lives.The successful candidate will work closely with healthcare professionals, social care practitioners, families and carers while maintaining the independence and impartiality that is fundamental to effective advocacy.Core duties:
Provide confidential one-to-one Independent Mental Health Advocacy, supporting individuals to understand their rights, express their views, wishes and feelings, and participate in decisions about their care and treatment.Promote and encourage self-advocacy wherever possible, empowering individuals to have their voices heard within health and social care systems.Deliver advocacy support to people with a range of needs, including mental health conditions, learning disabilities, autism, physical or sensory impairments, acquired brain injuries and dementia.Work across a variety of settings, including hospitals, care homes, supported living services and community environments.Manage and prioritise an individual caseload, ensuring support is delivered effectively, professionally and within required timescales.Undertake both instructed and non-instructed advocacy, including supporting individuals who may lack capacity to communicate their wishes.Liaise, communicate and negotiate effectively with health and social care professionals, service providers, families, carers and partner agencies.Attend and support individuals at meetings and hearings, including Mental Health Tribunals, Hospital Managers' Hearings, safeguarding meetings, care planning reviews and other relevant forums.Respond to enquiries and referrals, provide information and guidance, and signpost individuals to appropriate services where advocacy support cannot be provided.Maintain accurate, confidential and up-to-date records, identify and report safeguarding concerns, and ensure compliance with legislation, professional standards and organisational policies.
Contribute to the ongoing development of Stockport Advocacy through participation in supervisionOther key requirements for the role:Essential
Understanding of the principles and role of advocacy.Understanding of the Mental Capacity Act.Experience working within health, social care or a related support environment.Excellent communication, listening and negotiation skills.Ability to manage a complex and varied caseload effectively.Ability to maintain accurate, confidential and accessible records.Understanding of safeguarding responsibilities and reporting requirements.Ability to work independently, use initiative and make sound decisions.Commitment to ethical practice and the values of independent advocacy.Full UK driving licence and access to a vehicle for work purposes.
Desirable
Certificate or Diploma in Independent Advocacy, including units required for IMHA practice.Previous training in the Mental Capacity Act.Previous training in Safeguarding Adults and Safeguarding Children.Previous training in Equality, Diversity and Inclusion.Qualifications in Health and Social Care.Training in Non-Instructed Advocacy.Training in Confidentiality and Data Protection.Experience of working within mental health services or supporting vulnerable adults.
For more informaton about this role and our client, please apply here. ....Read more...
The Independent Mental Health Advocate (IMHA) plays a vital role in ensuring that individuals subject to the Mental Health Act have access to independent advocacy support, enabling them to understand their rights, express their views and participate in decisions affecting their care and treatment.This role could be suitable for candidates with previous experience as a Support Worker, Mental Health Support Worker, Care Coordinator, Key Worker, Healthcare Assistant, Recovery Worker, Social Care Worker, Advocacy Worker, Learning Disability Support Worker or similar. What we offer:
A positive, friendly and supportive working environment.Salary of £30,303 per annum for unqualified candidates, with salary progression upon achieving the IMHA qualification.25 days' holiday, plus bank holidays.Additional leave entitlement after 5 years' serviceCompany pension.Additional day off for your birthday.Buy additional annual leave scheme.Training & development opportunities, including support to achieve the IMHA qualification if required.
The opportunity to make meaningful difference to the lives of vulnerable people within the local community.All of our team members are expected to:
Communicate clearly and professionally in all interactionsUphold Stockport Advocacy's values, policies, procedures and the Advocacy Charter and Code of Practice for Advocates.Demonstrate integrity and honestyActively participate in supervision, training and team meetingsTake responsibility for continuing professional development and keep up to date with legalisation and advocacy practice.
You will also:
Understand the Mental Capacity Act and its application in practice.Be able to manage a varied and complex caseload effectively.Demonstrate excellent communication, negotiation and interpersonal skills.Have a good understanding of the principles and purpose of advocacy.Strong IT skills, including Microsoft Office and CRM systemsHold a full UK driving licence
The post-holder will provide confidential, person-centred advocacy to individuals experiencing mental health challenges and will support people to have their voices heard within health and social care systems. Working across hospital wards, care settings, supported living environments and within the community, the role involves promoting rights, choice and independence while ensuring that people are empowered to participate fully in decisions affecting their lives.The successful candidate will work closely with healthcare professionals, social care practitioners, families and carers while maintaining the independence and impartiality that is fundamental to effective advocacy.Core duties:
Provide confidential one-to-one Independent Mental Health Advocacy, supporting individuals to understand their rights, express their views, wishes and feelings, and participate in decisions about their care and treatment.Promote and encourage self-advocacy wherever possible, empowering individuals to have their voices heard within health and social care systems.Deliver advocacy support to people with a range of needs, including mental health conditions, learning disabilities, autism, physical or sensory impairments, acquired brain injuries and dementia.Work across a variety of settings, including hospitals, care homes, supported living services and community environments.Manage and prioritise an individual caseload, ensuring support is delivered effectively, professionally and within required timescales.Undertake both instructed and non-instructed advocacy, including supporting individuals who may lack capacity to communicate their wishes.Liaise, communicate and negotiate effectively with health and social care professionals, service providers, families, carers and partner agencies.Attend and support individuals at meetings and hearings, including Mental Health Tribunals, Hospital Managers' Hearings, safeguarding meetings, care planning reviews and other relevant forums.Respond to enquiries and referrals, provide information and guidance, and signpost individuals to appropriate services where advocacy support cannot be provided.Maintain accurate, confidential and up-to-date records, identify and report safeguarding concerns, and ensure compliance with legislation, professional standards and organisational policies.Contribute to the ongoing development of Stockport Advocacy through participation in supervision
Other key requirements for the role:Essential
Understanding of the principles and role of advocacy.Understanding of the Mental Capacity Act.Experience working within health, social care or a related support environment.Excellent communication, listening and negotiation skills.Ability to manage a complex and varied caseload effectively.Ability to maintain accurate, confidential and accessible records.Understanding of safeguarding responsibilities and reporting requirements.Ability to work independently, use initiative and make sound decisions.Commitment to ethical practice and the values of independent advocacy.Full UK driving licence and access to a vehicle for work purposes.
Desirable
Certificate or Diploma in Independent Advocacy, including units required for IMHA practice.Previous training in the Mental Capacity Act.Previous training in Safeguarding Adults and Safeguarding Children.Previous training in Equality, Diversity and Inclusion.Qualifications in Health and Social Care.Training in Non-Instructed Advocacy.Training in Confidentiality and Data Protection.Experience of working within mental health services or supporting vulnerable adults.
For more informaton about this role and our client, please apply here. ....Read more...
In your role, you will be accountable for:
Prepare and issue invoices, reminder and exclusion letters and monthly statements
Check and bank cash received from across college
To update income to Open Accounts ensuring that VAT is correctly applied on each category of income
To request and process credit notes where needed on receipt of appropriate authorisation
Create products on the college online store
Undertake credit control through to recommendation for legal action for an agreed range of customers accounts
Work with curriculum areas to resolve customer account issues
Assist in the monitoring of Advanced Learner Loans and Student Loans
Maintain records of any debt collection action taken in the finance system
Liaise with audit teams if required
Work as part of the enrolment team covering finance elements of the process
Open and distribute incoming mail and email on a rota basis
Update job manuals in area of responsibility on a regular basis
Support the Income Manager with ad hoc requests as they arise
Work within the Purchase Ledger function as required, supporting the accurate and timely processing of supplier invoices, payments and related queries
To assist in general finance office cover where required
Build effective working relationships with managers and advise on processes within the postholders remit, to facilitate the best outcomes for the college
Any other duties commensurate with the level of the post that may be required from time to time
There are things that we are all accountable for, whatever your role, these are:
Embedding safeguarding into your/your teams working practices and escalating any safeguarding concerns immediately in line with the college’s safeguarding policy
Embedding Health and Safety best practices and ensuring a safe working environment for everyone within your area of responsibility, according to the Health and Safety at Work Act
Being a champion and advocate for Equality and Diversity throughout college
Behaving in a manner that displays British values
Being committed to reviews of your performance and your own Continuous Professional Development
To be successful in this role you will have the following:
Technical & People Skills/Impact & Influence:
Ability to use initiative and be innovative in resolving issues quickly and decisively
Excellent organisational skills with the ability to handle and prioritise multiple tasks and deadlines
Excellent communication skills both written and verbal and to a wide range of audiences
Ability to work well as part of a team
Flexible attitude to work and working hours
Demonstrable record of success in a customer service working environment, and a commitment to providing a first-class service
It would be desirable if you have an understanding of accounting processes, and how the different process streams interact
It would be desirable if you have evidence of working with others to improve practice
College values and behaviours:
Evidence of being able to demonstrate our college values in action:
Kindness
Unity
Excellence
Please take a look at our website for more information on our values.Training:The broad purpose of the occupation is to carry out accounting and finance tasks. These tasks support the creation of items such as financial statements and other data. Their work is carried out under supervision following set procedures for most tasks. Such tasks may include financial data entry, reconciling figures, trial balances, double-entry bookkeeping, handling accounts payable and receivable. The accounts or finance assistant is responsible for assisting accountants with routine duties. These can vary depending on the team structure and size of business. They use digital finance and accounting systems and tools to collate and enter data.
An accounts or finance assistant’s work would include tasks such as financial and accounting data entry and basic bookkeeping duties. They will also work with sales or purchase ledgers. They will run calculations to ensure that records and payments are correct and may be involved in the recording of cash transactions.
All Accounts/Finance Assistants will gather work-based evidence and attend classes to meet the required Knowledge, Skills and Behaviours.
We will be delivering the industry recognised AAT (Association of Accounting Technician) Certificate in Accounting Level 2 as part of this apprenticeship standard. This qualification comprises four mandatory units:
Introduction to Bookkeeping
Principles of Bookkeeping Controls
Principles of Costing
The Business Environment
The duration of the apprenticeship is 15-months; to allow confirmation of successful examination results/re-sits as well as completion of the required End Point Assessment.
The two End Point Assessment methods are:
Assessment method 1 - knowledge test - integrated
Assessment method 2 - interview: Structured interview (supported by a portfolio of evidence summary)
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all induction session, lessons, work-based training/support sessions
Complete all required assignments by the required timeline.
Build up your portfolio of evidence on-going
Access support from tutor/assessor/manager as and when required
Training Outcome:Whilst there will be no guarantee of a substantive position with the college at the end of the period, the college will guide, support and encourage suitable apprentices to apply for appropriate vacancies as and when they arise.
The college has a very good record of supporting workers through in-house apprenticeships, and many apprentices have secured employment with the college beyond their apprenticeship.
There may be a full-time position for the candidate to apply for, subject to successful completion of the apprenticeship and employment targets.Employer Description:Our mission is creating opportunities, changing lives and this is at the heart of everything we do. The college has a common set of values for both students and staff: Kindness, Unity and Excellence, and they define how we behave and interact with each other. Kirklees College is a uniquely vocational college whose student community reflects the diversity of the local area. We offer inspirational teaching in industry standard, state-of-the-art facilities and ensure curriculum is developed with employers to enable students to progress. At Kirklees College we aim to foster an honest and compassionate approach to ourselves, our people and environment, develop a shared purpose across our community, and set a culture of high aspiration, expectation and success. We strive to be ahead of the curve in our approach to teaching and learning and be a first-choice provider for students and industry alike. With over 10,000 students on full-time and part-time courses, and apprenticeships, we provide seven bespoke centres across the Kirklees region, from two main centres based in Dewsbury and Huddersfield, and dedicated learning centres for Animal Care, Construction, Engineering, Process Manufacturing and Higher Education.Working Hours :Monday to Thursday - 8.30am until 5pm, Friday 8.30am until 4.30pm. Predominantly based at Waterfront Centre with requirement to travel to other sites.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Microsoft Office....Read more...
