Prepare issue and uploading of quotations from the sales/admin queue on CRM and uploading quotations on Guardian CARE
Processing purchase orders and uploading to CRM
Uploading to and maintaining various spreadsheets
Answering telephone and directing calls
Liaising with clients via telephone and via email
Assist admin from all departments
Training:
You will achieve the Level 3 Business Administrator Apprenticeship.
You will need to attend workshops via Teams.
You will have a mentor who will work with you on a one to one basis.
In-house training will be given to support specifics of the role.
Training Outcome:There will be ongoing opportunities for progression for the rightcandidate upon completion of their apprenticeship.Employer Description:Guardian Water Treatment is a leading provider of air and water hygiene services across a range of sectors, working with facilities managers and building engineers in both domestic and commercial buildings. We provide ‘whole life’ support for a building, from consulting and construction, to monitoring, on-going cleaning, servicing and maintenance.Working Hours :Monday - Thursday, 9am - 5:30pm
Friday - 9am - 5:00pmSkills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
As a payroll administrator you will be responsible for:
Processing payroll when required
Pension uploads
Creating and distributing invoices
Sending / uploads invoices
Credit control / allocation of funds if invoice factored
Working through legal documents
Other basic admin duties will be required
Front-of-house reception duties
General team admin support
Telephone point of contact
Processing timesheets
Data entry
Report creation
Compliance duties
Purchase order production
Training:
Business Administrator Level 3 Apprenticeship
20% off-the-job training
End point assessment
English and maths functional skills if required
Training Outcome:A full-time position will be offered upon successful completion of the apprenticeship.Employer Description:Kerry Collins Recruitment was established to offer companies and candidates an alternative to corporate, often faceless employment agencies. We were boutique before boutique was fashionable! We're a team of professionals and we genuinely love what we do! All of our staff play a vital role in ensuring the seamless running of all our projects on a day to day basis - the people who make it happen!Working Hours :Monday - Friday (8.30am - 5pm) 30 minute break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Dealing with patients face to face or over the phone
Requesting repeat prescriptions
Booking appointments
Signposting to other more appropriate services
Workflow electronic documents
Read code documents
Minimum of 6 hours per week spent on apprenticeship work and training.
Training:You will be working towards your Business Admin Level 3 Qualification and attend 1-2-1 meetings via teams every month to discuss your progress with your tutor and learn about the modules. You will have a minimum of 6 hours per week to complete apprenticeship work which includes assignments, research, and training within your role. All apprenticeship work is completed in the workplace during your working hours.Training Outcome:As with any apprenticeship opportunity – if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:Bridgeway are a small, local GP surgery who provide vital services to their community. The small, friendly team of clinical staff and reception/admin staff thrive on being open and honest, and value everyone in the team; they try to organise regular out of hours activities, including weekend lunches etc. You’ll also get to enjoy the newly refurbished kitchen, with free tea, coffee and hot chocolate!Working Hours :Monday to Friday shifts between 8am and 6.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Day to Day you’ll be involved in:
Actively engage with induction processes to ensure the successful completion of their own Induction period.
Assist Lead Admin/Specialist Co-ord/Team Leader or other departmental staff to undertake all required admin tasks, focussing on delivering professional service excellence.
Effective communication with your Serco/Military/Customer and colleagues.
Undertake general administration duties in office environment.
Amendment and maintenance of any assigned spreadsheets and databases, including uploading of information to share sites SharePoint and MS Teams.
Active participation at meetings and production of action notes as required.
Liaison with visitors to establish their transport, AV, accommodation, catering needs and subsequent booking of any requirements and arrival on site/to department
Such other duties and responsibilities in support of Serco business and as requested by Serco line manager or senior management.
Training:
L3 Business administrator Apprenticeship Standard
Training Outcome:As a successful Serco apprentice, you will be provided with unparalleled support throughout the duration of your programme and beyond with endless opportunities for career progression within the business.Employer Description:At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.Working Hours :Mon- Fri - 37 hours a week, shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
General admin
Supporting staff with day-to-day admin tasks
Purchasing
Project support
Data collection
Office organisation
Compliance support (Quality/Environmental/H&S)
Document and folder management
Employee timesheet & holiday management
Invoicing (subcontractor & supplier)
Emailing and/or phoning suppliers / clients
Arranging calendars / events
The list is non-exhaustive, a full job spec would be drawn up prior to employment.Training:Work-place based training with visits from your assigned college tutor. Training Outcome:
Possible progression into office manager and/or similar construction related office roles
Employer Description:Oakland Joinery & Interiors was started in 2018 by Ricky Price & Paul Meir after recognising an opportunity to provide high level, commercial joinery services to the construction sector.
Specialising in the supply and installation of commercial joinery and interior refurbishment contracts for varied clients across all sectors, with a focus on education, new-build & construction, public sector and leisure & hospitality. We have a wealth of experience working closely with some of the largest construction companies in the UK.
Our background in large scale commercial contracts means that we are able to fully project manage contracts from start to finish, completing on time, on budget and to the highest standards.
Our objectives and commitments include:
• To satisfy and exceed client expectations, achieving repeat business
• To embed quality management, offering a ‘right first time’ methodology
• To apply risk-based thinking, ensuring consistent ‘on time – on budget’ project delivery for clients
• To commit to staff through training and development of apprentices whilst promoting growth from within at all levels
• To be responsible for our environment by reducing emissions to both land and air, focusing on ‘cradle to grave’ whole life considerations.Working Hours :Monday - Friday
8.30am - 4.30pmSkills: IT skills,Attention to detail,Administrative skills,Team working,Initiative,Punctual,Enthusiastic,Self-motivated....Read more...
This role in Facilities offers a range of responsibilities in a fast-paced environment where scheduled tasks can readily change at short notice to meet demand. It also offers a range of exposure across the organisation. You’ll be working closely with the Facilities Engineer, ensuring all day-to-day facilities focused tasks and requirements are scheduled, prioritised and completed.
Working at The Cambridge and engaging with your Business Administration studies will enable you to gain the essential skills required to plan, implement and evaluate admin activities, and upon successful completion, you will be a Level 3 Business Administrator with valuable experience of working within financial services.
· Everyday admin tasks, emails, invoicing & data entry
· Collaborating with the Facilities Engineer to organise, prioritise & schedule the work for the week/day ahead
· Planning regular site inspection and maintenance
· Liaising with the Facilities Engineer and 3rd party contractors
· Dealing with internal adhoc service calls
· Signposting our internal customers and managing expectations
· Respond to help desk requests from all Society Locations and Team Members. Prioritise workload and tasks alongside the Facilities Engineer to ensure the service provided is always excellent
· Deal with all incoming post and distribute to relevant teams. Process outgoing post
· Keep track of the Society’s stationery expenditure and report to the Facilities Manager on bi-monthly basis
· Maintain the Society’s training matrix to make sure all team members are up to date with all Facilities based training including Health & Safety requirements
· Schedule all planned preventative maintenance visits. Forward plan tasks to ensure key services are maintained in line with contracts, agreements, and service level commitments
· Take day to day responsibility for all matters relating to Facilities admin including ensuring all invoices are processed and submitted for payment in a timely manner
· Respond to helpdesk request and action in the absence of facilities team members, this may include visiting branches and other locations to support with minor manual handling request
· Support the Facilities Manager to ensure the HO building and all branches meet Health & Safety requirements and that facilities comply with all applicable legislationTraining:L3 Business Administration, via work mentor and Cambridge Regional College.
The Level 3 Business Administrator qualification is for individuals working within a business administration environment. The role of a business administrator is to deliver high quality products and services to the customers of their organisation.
The qualification is an opportunity for you to develop understanding of and skills in a wide range of administrative activities such as information management, event co-ordination and implementing procedures and systems.Training Outcome:Subject to successful completion of the apprenticeship we will work with the apprentice to continue their development within Facilities and encourage further growth within the role.Employer Description:The Cambridge is an independent, mutual society which has been integral to the community since 1850. We provide funding for people buying their own homes and are a trusted home for people in a position to save. It is the 13th largest in the UK based on total assets of more than £1.9 billion at Dec 2023. It is a member of the Building Societies Association. We will be celebrating our 175-Year anniversary.Working Hours :Monday to Friday, 8:45am – 5pm, with 1 hour lunch, (36.25 hours per week)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Data entry( new clients and candidates)
Inbound and outbound calls
Admin support
Customer service
Training:
The candidate will come into college one day a month and rest will be done on teams.
Training Outcome:
Could lead to a permanent position.
Employer Description:Agricultural Recruitment Specialists® are the international market leader in recruitment and executive search for agriculture, farming, food, horticulture and equine.Working Hours :Monday to Thursday, 8.30am - 4.30pm.
Friday, hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Support with patient consultations
Dispensing medicine
General admin
Dealing with over-the-counter and phone enquiries
Use of the computer and the pharmacy-specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:
Level 3 Pharmacy Technician Apprenticeship
Mentor/Manager support within the pharmacy
In-house training
Register with the GPhC upon completion
Training Outcome:Full-time permanent role for the right person.Employer Description:ER Pharmacy is a community pharmacy based in Hull offering NHS prescriptions in-branch and for local home delivery. ER Pharmacy also offers clinical services provided by friendly and qualified pharmacy staff.Working Hours :Monday to Sunday- shifts will be discussed at interview.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Taking bookings for vehicles
Dealing with customer enquiries by phone and email
Ordering and organisation of car parts
General administration tasks to support the business
Training:You will be completing a Level 3 Business Admin apprenticeship and will attend Newcastle College one day per week.Training Outcome:Upon completion of this apprenticeship, there may be an opportunity for a full-time job.Employer Description:The original Volkswagen Audi Group specialist in the North East of England. The only specialist to have all the required diagnostic equipment and specialist tooling purchased directly from the manufacturer. Access to all key programming, software updates, component protection, latest current flow diagrams and workshop repair manuals, as well as campaigns and technical product information. We have extensive product knowledge of over 25 years, allowing us to see almost every problems and issues there are to see!Working Hours :8.30am - 5.30pm Monday - Friday, ½-hour lunchSkills: Communication skills,IT skills,Organisation skills,Administrative skills,Team working....Read more...
Patient consultations
Dispensing medicine
General admin
Use of the computer and the pharmacy specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:Level 2 Pharmacy Services Assistant Apprenticeship Standard, which includes:
Level 1/2 functional skills in maths and English (if required)
End-Point Assessment (EPA)
In-house training
GPHC approved dispensing and over-counter qualification
Training Outcome:
Full-time role for the right person or further potential for other training such as a Level 3 Pharmacy Technician apprenticeship
Employer Description:Noor Pharmacy is located on Waterworks Road in Birmingham. We dispense medicines and offer professional advice. We are committed to providing excellent services and professional advice for you and your family.Working Hours :Monday to Friday 1.30pm - 6.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
We are looking for someone who is excited by their role and inspired by working with young people from all different backgrounds, displays relentless passion and enthusiasm for striving for the very best, and has a keen eye for detail, good capacity for planning and pre-empting potential obstacles.
Key tasks and responsibilities:
The office team is currently undergoing a reorganisation. Your role would involve a number, but not all, of the below tasks:
Undertake reception duties: answer general telephone and face-to-face enquiries, and sign in visitors
Maintaining and updating the school calendar
Assist with pupil first aid/welfare duties: looking after sick pupils, liaising with parents/staff, etc.
Provide general advice and guidance to staff, pupils, parents and others
Manage the school’s main email account, respond to email enquiries from parents, staff and others
Provide general admin support, e.g. photocopying, filing, etc.
Maintain manual and computerised pupil records/management information systems
Produce lists/information/data as required e.g. pupil’s data
Assist in arrangements for school trips, events and afterschool clubs
Administration of Reception Class admission each year: arranging visits, communication, liaising with Reading Borough Council, etc.
Administration for Year 6 leavers, including liaising with destination schools (in due course)
Assisting with the administration of paperwork for SATs
Coordination and administration of after-school clubs plus any lunchtime or after-school activities
Be aware of and comply with policies and procedures relating to safeguarding, child protection, health and safety, security, equal opportunities, confidentiality and data protection, reporting all concerns to an appropriate person
Contribute to the overall ethos, values and aims of the school
Appreciate and support the role of other professionals
Attend and participate in relevant meetings as required
Participate in training and other learning activities and performance development as required
Undertake any other duties of a similar nature as required by the School Operations Manager
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin qualification which will help start your career and give you an insight into the business processes and procedures
Our training is all complete remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off the job training during this apprenticeship which is included in your weekly working hours
Training Outcome:Potential permanent employment for the right candididate.Employer Description:The Heights Primary is an inclusive school, with the children at the heart of everything. We have highly qualified, experienced and dedicated staff who ensure that learning is adapted to children’s individual needs.
We are part of the Bellevue Place Education Trust (BPET), a family of high-performing primary schools across London and Berkshire. We have a clear vision to deliver the highest standards of education, blended from the best of the state and independent sectors. We strive for all children to Learn, Enjoy, Succeed.Working Hours :Monday to Friday, 8am to 4pm,
Term time including 5 INSET days and 3 weeks holiday working.Skills: Communication skills,IT skills,Attention to detail,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities
1. Recruitment and selection - regularly liaising with hiring managers, publishing new job opportunities, scheduling interviews across all stages of our recruitment process.
2. Provide admin support to the Head of HR & Talent. Assisting with day to day operations of the HR function.
3. Maintain accurate information on BreathHR system. Input, update, and audit records on our HR system; extracting basic information and producing required reports.
4. Working closely with Head of HR & Talent to provide prompt and relevant support to departments throughout New Era Fuels.
Provide HR administrative support primarily focussed on:
Recruitment and selection:
Regularly liaising with Senior Management Team or hiring managers on their recruitment needs.
Posting roles on job boards and monitoring the response.
Scheduling interviews across all stages of the recruitment process.
Responding to queries and concerns from candidates.
Liaising with Senior Management Team to schedule interviews and to ensure both candidates and the hiring manager have the information they need to support the process.
Collating candidate information to present to the hiring manager, including CVs and application forms.
Pre-employment and new starter processes-
Right to work and DBS checks if required.
Prepping Induction pack and first day HR administration.
HR systems:
Input, update, and audit records on our HR system for new starters, current employees, and leavers.
Extracting basic information and producing required reports.
General HR admin:
Assisting with day-to-day operations of the HR function.
A first point of contact for HR queries relating to systems information and recruitment, escalating to Head of HR & Talent where appropriate.
Maintain all employee records accurately and efficiently.
Producing letters and other HR related correspondence.
Support the management of the DBS process, ensuring employees have the correct DBS status.
Processing Leavers Questionnaires and record data for future analysis.
Assisting the HR team with ad hoc projects and duties as required.
Corporate Social responsibility:
Being an advocate for companywide events such as team bonding activities and wellbeing for the company.
Training:HR Support Level 3.
Your apprenticeship:
Upon successful completion of your apprenticeship, you will gain a Level 3 CIPD Level 3 Foundation Certificate.
You will study your apprenticeship one day per week and this will be done remotely at work. Training Outcome:Two previous apprentices enrolled in 2020 and are now fully employed members of staff within both HR and Finance teams where they are continuing to develop but are also relied upon all members of staff including Senior management.Employer Description:New Era Fuels is well-established fuel and lubricants company that is growing from strength to strength, built on over 100 years of expertise in the fuel and lubricants industry. As one of the top 10 fuel distributors in the UK, our customers know we’re always committed to delivering exemplary customer service, responding quickly to their needs whenever they require.
As a result of new business and further expansion, we are looking to employ a full-time Finance Apprentice to join our successful Finance team.Working Hours :Monday - Friday 08.00am - 17.00pm with 1 hour lunch break
No weekend workSkills: Communication skills,Attention to detail,Organisation skills,Team working,Non judgemental,Confidentiality....Read more...
We are looking to recruit an IT Support Technician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.
Your main roles and responsibilities will include:
Managing all incidents and IT support requests from receipt to resolution & closure
Helping resolve IT/technical incidents for a range of devices (PCs, laptops, tablets, printers/scanners and interactive boards, etc.)
Keeping accurate records of all site information using IT service management tools
Providing excellence customer service to end users, such as staff & students
Ensuring service level agreements are met
Promptly completing any admin paperwork/documentation.
Throughout the duration of the apprenticeship, you will receive training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The skills, knowledge, and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT industry.Training:Information Communications Technician Apprenticeship Level 3 including Functional Skills in maths and English.Training Outcome:Possible full-time role upon successful completion of the apprenticeship.Employer Description:Sweethaven deliver secure and sustainable managed IT solutions for businesses and the educational sector across the South East of England. Sweethaven is part of the inTEC GROUP.Working Hours :Monday - Friday (08:00 - 17:00)Skills: Team Working,Organisation Skills....Read more...
Raising purchase orders, ensuring all information is accurate & complete
Working with suppliers to confirm purchase order details and delivery schedules; ensuring internal stakeholders & systems are updated
Tracking progress, and ensuring all records and transactions are up to date
Monitoring stock levels, and actioning accordingly
Receiving customer orders and processing through internal systems
Maintaining order information and delivery schedules in internal systems
Ensuring customers are informed of any potential delays or issues related to their orders
Coordinating with different internal departments to ensure orders are managed to client requirements
Generating regular reports for management, on sales performance, department activity and delivery metrics
Learning all aspects of processing quotes and jobs to client requirements through various internal functions
Supporting Client Service Managers with general admin and client liaison
Training Outcome:Opportunity to progress into a sales role following the successful completion of the apprenticeship.Employer Description:EBI is one the UK's leading print suppliers, providing award winning solutions incorporating new technologies, new innovations and a diverse range of inhouse production capabilities.Working Hours :Monday to Friday 8.30am to 5pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Initiative,Proficiency in Microsoft Suite,Quick learner,Excellent attention to detail,Ability to prioritise tasks,Ability to manage projects,Ability to work under pressure,Positive attitude,Willingness to learn....Read more...
Support with patient consultations
Dispensing medicine
General admin
Dealing with over the counter and phone enquiries
Use of the computer and the pharmacy specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:Level 3 Pharmacy Technician Apprenticeship
Mentor/Manager support within the pharmacy
In-house training
Register with the GPhC upon completion
All training is delivered by Woodspeen remotely to the workplace via Teams. There is no travelling involved for training.Training Outcome:
There is opportunity to secure full-time permanent role for the right person.
Employer Description:Pill Post Pharmacy is a NHS community pharmacy in Barnsley, focused on providing free prescription collection and free prescription delivery under the NHS contract to patients living in England. We also provide free clinical Services to our patients.
We are a friendly business that wants to inspire and encourage our patients to achieve their optimum health and well-being. We take pride in what we do and strive for excellence.
We now also offer a travel vaccinations clinic and a new Pharmacy first service which allows patients to get antibiotics for common infections if clinically indicated.Working Hours :Monday to Saturday, shifts will be discussed at interview.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Role Summary
This is an exciting apprenticeship opportunity within our Homeworking Operations Team, based in our Head Office in Sunderland. The main purpose of this role is to support over 450 homeworking agents with any queries they may have. This role involves answering calls, responding to emails and assisting our agents through live chat. Our customers are at the forefront of everything we do, so exceptional customer service experience is required.
Key Responsibilities
Deal with all Homeworking Queries from our agents
Assist with admin and support emails
File audits / Booking Reports
To ensure that all bookings are administered professionally and within given timescales
Report any issues/improvements where appropriate
Liaising with all Hays Divisions & head office teams to resolve any issues
Completion of assigned reports as allocated by the team leader / manager
Training:Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.
You will work towards a Level 2 Customer Service Apprenticeship
Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice
Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
Assist in the planning, scheduling, and posting social media content
Monitor engagement and report on performance metrics
Write and edit posts and articles to promote the brand and engage with the audience
Support in optimising website content to improve search enginerankings through keyword research, on-page SEO, and contentadjustments
Assist in planning, executing, and monitoring digital marketingcampaigns, ensuring deadlines and objectives are met
Use analytic tools to track campaign performance and web traffic
Work closely with the digital marketing team, attend training sessions, and help with admin tasks
Training:Multi-channel Marketer Level 3 Apprenticeship Standard:
At the end of the apprenticeship the student will have practical skillsessential for a career in digital marketing
They will learn and understand the impact of digital marketing tools and social media on business success and demonstrate the effective use of various techniques and tools in marketing campaigns
Training Outcome:
Opportunity to stay permanently with the company
Employer Description:Technology Online Group is the world’s only B2B technology marketing
firm with a monthly reach over 1 million. We work with tech companies
to assess and develop their strategy, identify the key activities for
growth, and deliver integrated campaigns that build their brand,
improve demand capture and conversion.
Our robotics platforms are the trusted source for news, events, products
and tech, and include SurgicalRoboticsTechnology.com,
RoboticVehicleTechnology.com and HumanoidRoboticsTechnology.com.Working Hours :Monday - Friday, 8.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
To provide administrative support to the Chief Executive Secretariat to help manage output, workflow and meet deadlines
To prioritise, plan and co-ordinate your workload efficiently
Supporting the Executive Secretary in diary management (e.g. setting up meetings for the Chief Executive, 1:1s, meetings with Directors).
Support the planning and organisation of meetings on behalf of the Chief Executive, including the preparation of agendas, distribution of papers, attendance at meetings to record actions and follow up as necessary
Dealing with face to face queries, phone calls (incoming and outgoing), room bookings for meetings
Monitor, prioritise, acknowledge and distribute incoming email and correspondence
Handle and process manual or computerised information, with care, accuracy, confidentiality and security
To undertake word processing, photocopying, filing and any other admin tasks as required
Meeting and greeting a wide range of visitors, both internal and external to the Council
Using the main computer packages, Microsoft Word, Excel, PowerPoint and Outlook
Any other appropriate duties as and when required
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will be delivered on site through monthly workshops
Training Outcome:
There may be the possibility of a permanent position on succesful completion of the apprenticeship
Employer Description:Here at Solihull Council we want to ensure that all our citizens have an equal chance to share in Solihull’s success. We do this by putting our customers at the heart of everything we do.
We recognise that our employees are the key factor in achieving our vision. As such, we are always on the lookout for talented individuals, who want to make a real positive difference to people’s lives and can help us to continue building on our success.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
The tech support role will entail:
Shadowing our Technical Manager who progressed through the apprenticeship route
Reading and completing drawings
Liaising with other departments i.e Sales, Accounts, Production and Installation
An aspect of admin work
Training:Formal training is delivered at HWGTA, located in Hereford (HR4 9SX) or Worcester (WR4 9GN):
Level 3 comprises of:
Duration approximately 40-45 months.
Years 1/2 is a combination of off-the-job training at HWGTA Training Centre as well as training on site with your employer. This includes 26-42 weeks within the training Centre plus 1 day per week in a classroom setting to cover practical and theory aspects and complete EAL Level 3 Diploma in Advanced Manufacturing Engineering - Development Knowledge
Years 3/4 based full time in company developing skills in preparation for the end point assessment to gain your level 3 qualification.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End-Point Assessment.
Additional training for functional skills in English and Maths will be undertaken if needed.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.Training Outcome:For the right candidate, this could lead to a permanent position supporting the Technical Manager.Employer Description:Ledbury Welding and Engineering is one of the UK’s leading bulk fuel manufacturers, supplying most of the major supermarket chains with our modular filling stations, as wells as providing bulk fuel storage facilities for hauliers, coach companies etc.Working Hours :Monday to Thursday 08.00 – 16.30 hrs
Friday 08.00 – 15.30 hrs
Half an hour unpaid lunch break. Paid coffee break mid morningSkills: Team working,Eager to learn,Take instruction,Hard working,Conscientious,Good timekeeping,Positive attitude,Enthusiastic....Read more...
To facilitate the communication flow and smooth administration through the following:
Initiating, arranging and securing company and client meetings for Portfolio Managers & Specialists and notifying the relevant attendees
Responsible for diary management and meeting co-ordination
Organise global travel itineraries
Processing expense claims, ensuring these comply with Company policy
Deal with returned foreign currency and send all outgoing expense reports to accounts
Arrange conference rooms, AV equipment, dial in numbers and videoconference facilities
General admin tasks including phone coverage, distribution of mail and messages
Filing, maintenance of attendance records, call reports
Updating excel spreadsheet and Outlook with internal and external contacts
Review of invoices to ensure accuracy prior to approval
Updating/maintaining the Master database for the International Equity Team
Keeping track of movements within the portfolios
Adhoc Research projects from the Specialists/ reporting Manager
Process payment of invoices and vendor payments through “TeamConnect and Smaart” system
Cover for executive assistants
Training:20% off your working week will be dedicated to 'Off the job training' - ie apprenticeship studies which are completed online during work hours. This will include independent self paced learning, online tutorials alongside other apprentices and 1:1 coaching.Training Outcome:After your Data Technician apprenticeship, you have the opportunity to progress into HR, Recruitment, Sales, Marketing & PR, Real Estate, Office Management, Business Management. Most of the above can be completed in a higher-level qualification.Employer Description:Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals.Working Hours :9.00am - 5.30pm, Monday - Friday in person.Skills: Attention to detail,Organisation skills,Analytical skills,Team working,Initiative,Microsoft Office Applications,Adaptable....Read more...
To support the office in administration roles as determined by the Lead Patient Co-ordinators
Supporting the processing of post – both paper and electronic
Assisting with the patient registration process
Answering the telephone and dealing with patient queries.
Providing a good service to patients
Booking appointments for a variety of clinicians
Handling the surgeries social media platforms and advertising national awareness campaigns
Supporting the IT team with their day to day duties
Liaising with GPs, nurses, admin and patients to ensure smooth running of surgery
Training:The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the Apprentice develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment.
For this Apprenticeship Standard, learners can benefit from the completion of the BTEC Level 3 Diploma in Business Administration and the Apprentice will be required to undertake knowledge tests within this programme and build a portfolio of evidence that will prepare them for Gateway once agreed between the Employer, Apprentice and Trainer to prepare for End Point Assessment.
Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment via Functional Skills training.Training Outcome:
Throughout the apprenticeship you will gain skills and experience which are transferable to a variety of occupations. Upon successful completion of your apprenticeship, there may also be the potential to gain a permanent position within the company
Employer Description:We are a busy GP surgery with over 19,400 registered patients. We pride ourselves on being patient centred and quality focused.Working Hours :Monday to Friday
Working hours to be confirmed between 07:30- 20:00Skills: Communication skills,IT skills,Team working,Good initiative,Motivated,Willing to learn....Read more...
File purchase orders and delivery notes on a daily basis
To learn how to log service calls on the system and allocate jobs
Process meter readings
Assist with invoicing and inputting
Record information accurately on CRM system
Learn how to log and dispatch items to be sent to the courier
All follow up admin and support to the wider team
Answer calls and deal with customer queries
Adhere to good health & safety practices in the office
Ensure good housekeeping in the office and warehouse
Maintain good working relationships with all staff within the KRL Group
Ordering stationery or equipment
Analysing data
Producing reports
Training:Level 3 Apprenticeship in Business Administration consisting of:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship. There will also be an end point assessment. Training Outcome:
After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education
Employer Description:KRL provide Photocopiers, office printers and document solutions that help make office life easier
We’ll help you reduce the cost of your office printers and copiers and help you manage your documents more efficiently.
We specialise in helping businesses just like yours with office printer, copier and scanner hardware, and document management solutions.
You’ll benefit from our unique position as a completely independent dealer, with a dedicated and friendly team that puts customer care first.
Great service makes KRL the preferred print partner for over 800 businesses in the region.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Research and create engaging content for publication
Updating Social Media Channels
Marketing on blogs and written content
Analysing activities on Adwords and SEO
Updating a variety of websites using WordPress and adding regular content
Monitor and track campaign results
Organising and producing reports
Provide support to the team and all other admin tasks
Source data from already identified, trusted sources in secure manner
Blend data by combining data from various sources and formats to explore its relevance for business needs
Validate results of analysis using various techniques
Communicate results verbally, through reports and technical documentation
Store, manage and share data securely
Work with colleagues to understand the purpose and related process of different data requests to ensure requirements are fulfilled
Training:Apprentice Standard Multi Channel Marketer Level 3 includes End Point Assessment
1 day per week at Sheffield College City Campus in term time
Knowledge content includes:
Module 1 BCS principles of coding exam
Module 2 BCS Marketing Principles
Module 3 Google IQ
Training Outcome:Sustained employment for the committed candidate to progress with ongoing training to develop an exciting career in the marketing services within our company.Employer Description:Our health-focused pharmacy clinic offers personalised, comprehensive care with a strong focus on preventative disease management. Our expert pharmacists are proficient in numerous medical services, such as health assessments, diagnostic screenings, vaccinations, and medication management. We strive to improve patient health outcomes and life quality by working intimately with individuals and other medical professionals to formulate custom health plans. Our convenient clinic provides a centralized location for all your health needs, eliminating the need for multiple appointments and simplifying your healthcare experience. Rely on our dedicated pharmacists to help you achieve optimal health.Working Hours :Monday to Thursday 9am to 6pm
Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Role Summary
This is an exciting apprenticeship opportunity within our recruitment team based here in our Head Office in Sunderland. The role will be to work within the employed recruitment team where you will be responsible for building relationships with hiring managers to fully understand their needs. You will be required to advertise and attract candidates through various channels to ensure vacancies are filled within a given timeline. You will need to ensure all candidates records are kept fully up to date along with other recruitment admin duties.
Key Responsibilities
Review and process all internal and external applications, ensuring these are logged onto the database within 24 working hours of receipt
Forward shortlisted applications to the recruiting manager/ Regional Sales Manager
Arrange interviews for shortlisted applicants
Ensure interview notes/ feedback received from recruiting manager within given timescales
Communicate outcome of interviews to the applicants
Process job vacancy requests, ensuring these are advertised on the relevant job boards
Arrange induction for new starters, ensuring all relevant departments are kept up to date with progress
Process incoming/ outgoing post
Assist with recruitment activity, apprentice assessment days and promotional events
Training:Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.
You will work towards a Level 2 Customer Service Apprenticeship
Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice.
Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
Role Summary
An exciting opportunity to join our Cruise Commercial team based here in our Head Office in Sunderland. The aim of this role is to proactively manage all admin that comes into the Cruise Commercial Department. To assist the team to maximise our earning potential for the Group by negotiating the best commercial terms along with additional marketing and funding support from our suppliers.
Key Responsibilities
Maximising overall sales throughout the group, by identifying products that would be suitable to market, with the support from the suppliers.
Creating innovative concepts and ideas for in-house marketing campaigns
Support relationship management with the Sales, Product and Marketing departments to ensure funding opportunities from suppliers are maximised in order for personal and department KPI’s to be achieved.
Deal with branch queries for suppliers such as commission, price matches, errors, and general queries and use problem solving skills to bring to resolution.
Continual review of all internal processes and procedures, ensuring agreed departmental processes and procedure documents are maintained
Providing exceptional customer service at all times.
Willingness to participate in and deliver training appropriate to own development.
Effectively perform administrative duties.
Training:Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on-the-job.
You will work towards a Level 2 Customer Service Apprenticeship
Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice.
Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
