The Transactional Finance Apprentice is a key role within the Councils Transactional Services in our Finance Directorate. This apprentice role offers the opportunity to develop valuable and varied experience within a busy Payments & Income team.
This apprenticeship with have a line manager, workplace mentor, inclusive employment manager and a dedicated apprentice programme tutor.
On successful completion of the apprenticeship, the post holder will progress to the substantive post of Payments & Income Assistant.
Notwithstanding the detail in this Job Role Profile, the job holder will undertake such work as may be determined by the Manager from time to time, up to or at a level consistent with the Principal Responsibilities of the job.
Many services and customers span across the Borough and therefore you may be required to work at any location in Cheshire West and Chester.
This role is classed as ‘agile’ which means that the post holder’s primary base will be to work from home, as well as at Council offices and across the Borough, as required.
Apprenticeship length for this Level 2 Accounts or Finance Assistant Apprenticeship alongside AAT Level 2 Certificate in Accounting 12 months and 3-month duration to sit the End Point Assessment
With appropriate support and supervision, the Apprentice will…
• Process information activities to ensure accuracy in maintaining financial operating, procedures systems, undertaking checking, coding and reconciliations.• Operate and maintain schedules, records and systems for work areas, to ensure admin processes are conducted effectively and efficiently. • Respond to routine and complex enquiries, both verbal and in writing from a wide range of contacts, using judgement in formatting responses so advice is consistent in accordance with agreed policies and within defined procedures. • Assist with the preparation of statistical and financial information from systems, collate and present information for use by senior staff for operational/ budget management and policy development purposes. • Assist with monitoring the operation of processes and advising on improvements in the post holders specific work area, to contribute to the achievement of the overall service objectives.• Ensure communication channels (upwards/downwards/lateral) are fully utilised to ensure that uncertainty is removed, and services are delivered effectivelyTraining:Training will be delivered through a blend of workplace learning and formal off‑the‑job training.
Most training will take place at the apprentice’s normal place of work, with additional learning delivered by the training provider through college attendance, online learning, workshops, or Microsoft Teams.
Training will take place on a regular basis throughout the apprenticeship, with protected time during working hours to attend training sessions, complete learning activities, and prepare for assessments.
The exact schedule will be agreed between the apprentice, line manager, and training provider as part of the individual training plan.Training Outcome:On successful completion of the apprenticeship, the post holder will progress to the substantive post of Payments & Income Assistant.Employer Description:Local government is a diverse and dynamic environment, built on a foundation of many different occupations working together. From frontline services to strategic planning, every role contributes to shaping communities and improving lives. It’s a place where collaboration, innovation, and public service come together to make a real difference.
At Cheshire West and Chester Council, we’re proud of our commitment to excellence and inclusion. Our achievements speak for themselves:
Top 100 Apprenticeship Employer
Apprentice Employer of the Year Award
Gold Award – Armed Forces Covenant
Disability Confident Leader
Recognised as a Good Investor in People
We’re dedicated to building a stronger future where everyone plays their part in creating thriving, caring, and sustainable communities. Here, you can grow your career while making a meaningful impact. We take pride in doing things differently—delivering vital services that touch every aspect of people’s lives. Our work spans a wide range of exciting change programmes designed to tackle challenges across the borough and drive positive outcomes for all.
Working Hours :Monday to Friday 9am up to 3pm
This role is classed as ‘agile’ which means that the post
holder’s primary base will be to work from home, as well as
at Council offices and across the Borough, as required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
· Provide administrative support to Sutherland & Co Law including all general clerical duties, photocopying , taking messages, and shredding documents
· Management and distribution of incoming and outgoing post
· Answering incoming calls, taking messages, communicating to the relevant person the details of the call, logging information, data entry, ensure there is a record of client information.
· Cover reception taking calls dealing with clients.
· Greet any clients to the office in a professional manner, provide refreshments when appropriate.
· Maintain office Filing /archive system in both hard and electronic format.(Full training will be provided)
· Operate internal Case Management system Filepro.(Full training will be provided)
· Manage diary, organise meetings and events communicate details effectively.
· Open and close files sending supporting documents to clients
· Support Senior Conveyancers in all appropriate mattersTraining:The training will run along side your work day You will access the learning via on line platform with 6 weekly modules one to one coaching sessions with a designated coach, a 12 weekly review with your manager and DAMAR coach. You will have daily time allocated to training from your work day, it is all on line.Training Outcome:Upon completion of your Business Administration apprenticeship and with experience in this sector, you could progress from admin assistant to supervisor or office manager. You could also move into other departments, Accounts Employer Description:Caroline Sutherland the Managing Director and sole owner, together with her team have over 50 years experience, providing unique legal services to the public and businesses. We are a friendly modern and approachable law firm specialising in various areas of law , giving jargon free legal advice, a personal service and an understanding approach. Our commitment to Equality Inclusion and Diversity is entrenched in our culture and fundamental to our continued success. Caroline Sutherland has made her reputation as an employer on excellence in people development, she fosters an environment for learning and development and delivers robust career paths for recruits, she has created a talent pool that has been grown from first entry level Business Administration Apprentices.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,Attention to detail,Team working....Read more...
Act as the first point of contact for parents and visitors arriving at the school.
Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner.
Seek support from other colleagues where necessary to respond to complex enquiries.
Respond to messages promptly and accurately, passing on information to relevant staff members as necessary.
Assist staff and children with the information and support they need.
Manage and organise completed forms from parents.
Organise and distribute incoming and outgoing post.
Provide administrative support to staff as needed.
Assist with checking and distribution of stock.
Carry out filing, printing, laminating and photocopying. Maintain the operation of the printer and photocopier to ensure it is ready to use at all times, resolving any issues as necessary.
Keep records in accordance with the school’s record retention schedule and data protection law, ensuring information security and confidentiality at all times.
Operate the school's computer systems for recording and retrieving purposes, including the production of spreadsheets, inventories, databases, accounts and other information as required.
To requisition supplies, and to check and record deliveries of supplies to the school.
Manage the lost property.
To maintain attendance registers on a daily basis and telephone parents of absentees on the first day of absence if the school has not been notified of a reason for absence.
To liaise with the Senior Admin Assistant/Headteacher for children with persistent absence.
Write and send email responses that are professional and uphold the school’s vision and values.
Update and distribute online and offline communications, e.g. letters, newsletters, school website.
Training:
Training will be delivered by LMP Education remotely.
You will work with a tutor on a 121 basis where you will receive support throughout.
Training Outcome:
You may be offered a permanent position with the school after completion of the apprenticeship.
Employer Description:We are a larger than average sized infant school, with capacity for 222 children from Foundation Stage 2 to Year 2. We have a two form entry into Foundation Stage 2 with a standard intake number of 60 children, which may rise or fall within the year.
We are situated in a residential part of Rotherham, close to the motorway, General Hospital and town centre. We are fortunate to share a pleasant and extensive site with Sitwell Junior School, with whom we have close liaison; this helps us provide a continuity of education for children from 4-11 years. We are very proud to be a diverse and multi-cultural school, with over 20 languages represented!Working Hours :Monday to Friday 8.45 - 3.15pm, 1 hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Non judgemental,Hard Working....Read more...
Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The Administration Assistant will report to the Executive Assistant & Manager of Corporate Administration. This position plays a critical role in linking our daily administration activities and will need to have a high degree of attention to detail, project coordination skills, exceptional customer service, confidentiality and align to organizational process, templates, and standard operating procedures.Our ideal candidate will be an individual that enjoys administrative tasks, is technically proficient, enjoys contributing to a high performing team and has great interpersonal skills.Why join our Team?
Exhilarating and fun-loving cultureFlexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!
What will you do this year?In conjunction with the Executive Assistant & Manager of Corporate Administration, the duties for this position include but are not limited to:General Administration & Reception
Administration tasks including filing, photocopying, and postage (maintain & fill as needed).Develop & manage confidential excel & Momentus databases.Report & presentation coordination in standardized templates and formats.Provide break relief for PNE reception and coverage if necessary.Take, transcribe (all formats) and distribute minutes of meetings as directed.Maintain photocopy room, office supplies and arrange service requests as needed.Maintain Admin lunchroom, turning on dishwasher at the end of the day and emptying in the morning, ensuring adequate supplies and ordering more when needed.Order corporate business cards as needed.Gift basket/thank you card coordination as needed.
Sales Administration
Supports sales & corporate partnerships with:
Client documentation support including background/credit research, contracts event memos, invoicing and survey distribution & reporting.Attendance tracking for annual report.Weekly cross checks for consistency of event details between all PNE websites, FAQs and signage.FAQ facilitation & distribution with support from TicketLeader.Sales venue, competitor and lead research, data entry for Momentus.Reconciling expense statements for senior managers.
Community Administration
Supports Account Manager Facility Sales with:
Coordinating the community ice clients by managing the client bookings, contracts, invoicing, payments and communication to operations.
Supports Communications & Community Engagement Manager with:
Distribution of community donations.Community outreach meetings coordination and communications.Internal and external communication materials.
What else?
Must have successful completion of Grade 12.Must have a minimum of 4 years of work experience within an administrative capacity.Successful completion of an Administrative Certification program considered an asset.Must have advanced proficiency in computer applications including but not limited to MS Office Suite, Teams with a minimum typing speed of 50 words per minute.Must have a keen attention to detail with strong written and verbal communication skills, including but not limited to:
Excellent customer service skills (communication skills both written (email/letters etc.) and verbal (phone) and can manage thru difficult/conflict conversations with clients.Excellent knowledge of business English, punctuation, grammar and vocabulary.
Must have strong time management skills with:
Ability to perform assigned tasks within expected deadlines, utilizing prescribed work methods and procedures.Ability to take initiative to be proactive with the ability to function with some independence and under pressure and ability to meet multiple service demands as the same time.Flexibility to easily accept changing priorities and tasks as delegated.
Ability to follow established procedures and to use initiative and judgment as required.Ability to deal with confidential matters and use discretion.Ability to facilitate gathering information from multiple departments.Must be available to work from 8:30AM – 4:00PM, Monday – Friday.Must be available to work on-site in this role.Candidates must undergo a Criminal Record Check.
Who are you?
Team player.Committed to striving for excellence.Skilled at time management.Organized and detail oriented.
Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
The key accountability is for ensuring that individual pupils and/or small groups, under the direction and supervision of a class teacher, make sustained and, when needed rapid, progress in all aspects of their learning at school on a lesson by lesson basis and over time.
Teaching Assistants will provide support to enable class teachers to generate pace and rigour in lessons and support a robust approach to assessment as a crucial part of the continuous learning platform needed to progress.
Professional Responsibilities:
Implement structured learning activities/teaching programmes and support pupils in accessing learning activities under the guidance of the class teacher
Provide feedback to pupils in relation to their progress and achievement in order for pupils to reach their next steps
Assist with classroom activities safely ensuring that the physical learning space and the resources in it are conducive to pupil learning
Be able to use a range of strategies to deal with classroom behaviour and understand individual behavioural needs to ensure pupils’ learning needs are met
Be familiar with, and comply with a full range of policies and procedures relating to child protection, health, safety, security and confidentiality reporting all concerns to an appropriate person to ensure pupils’ wellbeing
Provide clerical/admin support and undertake basic recording keeping in respect of pupil learning, behaviour management, and child protection as directed
Monitor and evaluate pupil responses to learning activities through a range of assessment and monitoring strategies against pre-determined learning objectives, providing feedback and reports to teachers in order to provide evidence of the range and level of progress and attainment
Contribute to the overall work/aims of the school and, in liaison with the teacher, establish constructive relationships and communicate with other agencies/professionals, in order to support the achievement and progress of pupils
Undertake training and other learning activities and attend relevant meetings (within contracted hours) as required to ensure own continuing professional development.
Support the Christian ethos of the school
Training:
Level 3 Teaching Assistant Apprenticeship Standard:
Preparation for End Point Assessment
Work-based and tutor-supported online training
https://skillsengland.education.gov.uk/apprenticeships/st0454-v1-1
English and maths functional skills at level 2 if required
Training Outcome:
Potential for permanent employment on Kent Scheme of Pay
Employer Description:Our school is an inclusive community where everyone is valued, respected and challenged to achieve their full potential.
At St John's we want every day to be a learning opportunity. We aim to keep well-being at the centre of all we do and we want all children, parents and staff to feel happy and safe.
We are building a community that reflects the Church of England's Vision for Education:
Educating for wisdom, knowledge and skills
Educating for hope and aspiration
Educating for community and living well together
Educating for dignity and respect
Working Hours :Monday - Friday, 8.00am - 3.30pm (with a 30 min unpaid lunch break) term time onlySkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Creative,Non judgemental,Patience,Flexibility and Trust,Professional conduct,Confidentiality,Being respectful,Communicate with teachers,Engage professionally,Work well within the team,Understand children’s needs,Observation Skills....Read more...
Apprentices would be expected to work between 2 sites SL2 1QX & SL1 3UQ)
Assist the teachers in preparing the classrooms and clearing up after use, keeping the classroom in good order
In conjunction with the teacher, to proactively provide challenging learning opportunities
To help with the planning, preparing, monitoring and assessing of the learning activities
To implement strategies for teaching and learning differentiated to differing groups and pupils
To be familiar with pupils’ individual targets, EHCP outcomes and individual lesson plans
To use initiative and proactively facilitate the progress, integration and inclusion of pupils
To supervise pupils at breaks and lunch
To accompany pupils on trips and outside learning
Ensure the safety of pupils, staff, and yourself using Team Teach
Support pupils during integration opportunities or work experience placements
Provide general admin support to the teacher
In collaboration with the class teacher liaise with parents and other professionals, maintaining a professional approach at all times
To be responsible for promoting and safeguarding the welfare of pupils
To provide support for pupils' emotional and social development by encouraging and modelling positive relationships
To use ICT to support the teaching and preparation of resourcesTo follow the school's behaviour policy to support pupils
Following school procedures to attend to pupils’ social, health, physical, behavioural and medical needs in accordance with individual pupils' plans
Be aware of key school policies and procedures, especially the health and safety and safeguarding policies, and report concerns to the appropriate person
Respect the confidentiality of pupil information and respond sensitively to pupils' needs
To proactively improve your own practice through observation, training and discussion
All staff to work towards the school development objectives, promoting a mutually respectful, professional and positive school environment
Training:
The successful candidate will obtain a Level 3 Teaching Assistant SEND Pathway Apprenticeship standard qualification
Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 08:30 - 15:30 with a 30-minute lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Working primarily on the library floor, this campus-based post acts as a first point of help and advice for library users, helping them access and use our extensive range of printed and electronic resources. Duties include managing the library environment, ensuring health and safety procedures are observed, ensuring students observe the Library Code of Conduct, liaising with security, reporting, and progressing maintenance issues and defects relating to the building, its environmental controls and equipment on all floors.
You will contribute towards staffing the library Help Desk and Reception desk, other service points and front-line duties as required.
As part of the library team, you will assist in the delivery of a high quality, customer focused library and open access IT services, which support the teaching and learning, and research activities of the University as well as promoting use of the library and its resources.
You will also be required to participate in shelving activities and demonstrate an understanding of manual handling guidelines, which will be required when lifting heavy items. The postholder will participate in administrative duties including data input, carrying out admin processes, meeting and greeting users.
This will also include dealing with enquiries face to face, via email and our ticketing systems, over the phone and via other support mechanisms as utilised by new department name in the future, taking part in promotional and training events to ensure an excellent customer experience for library users.
The Customer Support Assistant will work closely with the Drill Hall Library Team in a variety of ways to help them enhance the customer experience.
Main duties and Responsibilities:
This role is 27 hours per week, with 5 hours per day spread over 4 days, and one dedicated study day of 7 hours. Actual working days / times to be agreed as per the needs of the service.
Deliver an excellent customer experience including assisting users on how to use library resources and equipment.
Participate in roaming support to help our users become confident and independent users of the resources available to them.
Assist users with directional and initial information enquiries.
Provide front-line support using the Library Management System to carry out various tasks and reports, assist users with the operation of library equipment and resources, and attend to basic problems, reporting faults as appropriate to ensure that our users have an excellent customer experience.
Assist with the day-to-day operations of services and space, keeping the space in good order through regular tidying, shelving and filing, in accordance with best health and safety practice and security guidelines.
Support the Library Student Worker Team (LITSAs), helping to coordinate and monitor their work and activities so that all front-line tasks are undertaken.
Perform daily checks of the study environment, fixtures and fittings, reporting issues to the relevant department and ensuring these are seen through to completion.
Support users with routine use of IT, such as using basic software, LapSafe laptop loans, printing and Wi-Fi.
Proactively monitor and manage library bookable spaces including Group Study Rooms, dealing with these in a prompt manner.
Uphold Information and Library Services policies and procedures.
Participate in Library Services meetings and support Information and Library Services-wide projects, groups and activities as required.
Other duties arising from the needs of the service.
Training:The apprentice will receive full on the job training from the employer as well as 20% off the job training, they will also have access to a full wrap around service from SCL.Training Outcome:The apprentice can progress to a team leader role if desired once they have completed their apprenticeship.Employer Description: University of Greenwich, a modern university with three campuses in London and Kent. Working Hours :Hours will be confirmed at the interview stage .Skills: IT skills,Customer care skills,Communication skills,Organisation skills,Administrative skills....Read more...
