Part-Time Credit Controller (Mat Cover)
Location: Sittingbourne
Salary: Competitive, depending on experience
Hours: Part-time, flexible on days/hours
Contract: Fixed-term to cover maternity leave
The Role
Our client based in Sittingbourne are seeking a detail-oriented and proactive Part-Time Credit Controller to join their finance team on a fixed-term basis to cover maternity leave. This role is ideal for someone who thrives in a fast-paced environment and has a strong track record of managing accounts receivable, reducing aged debt and maintaining positive client relationships.
Key Responsibilities
Proactively manage and chase outstanding invoices via phone and email
Maintain accurate records of all communications and payment activity
Reconcile customer accounts and resolve any discrepancies
Produce aged debt reports and provide regular updates to management
Build and maintain strong relationships with clients to ensure timely payments
Work closely with internal teams to resolve billing issues
Assist with month-end processes as required
About You
Previous experience in a credit control or accounts receivable role
Excellent communication and negotiation skills
Strong attention to detail and organisational skills
Confident using accounting software and Microsoft Excel
Ability to work independently and manage your own workload
A proactive and professional approach
What’s on Offer
Flexible working hours to suit your schedule
Supportive and collaborative team environment
Competitive salary based on experience
If you are an experienced Credit Controller looking for a flexible, part-time opportunity, we’d love to hear from you.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd. Keep in touch with us online for job alerts, industry updates and market trends…
....Read more...
Billing Management
Support the updating, processing, and generation of invoices for product and project orders, ensuring accuracy with guidance from the team
Assist with physical billing tasks, such as preparing and sending invoices when required
Work with Supply Chain and Project Managers to learn how stage payments and milestone dates are tracked and communicated
Help review and resolve billing discrepancies by liaising with customers and internal teams, with support from senior colleagues
Milestone and Stage Payment Setup
Learn how to set up stage payment billing for new product orders based on agreed schedules
Assist in setting up milestone billing, ensuring it matches project deliverables and planned payment timings
Accounts Receivable & Credit Risk
Support the onboarding of new customers, including helping to gather information needed for setting payment terms and credit limits
Monitor accounts receivable reports and help follow up on overdue payments under supervision
Assist in resolving billing queries or disputes, ensuring a professional and customer‑focused approach
Keep accurate notes and records of customer communication related to payment
Learn how to monitor credit risk, using tools such as payment history and credit reference information with guidance from the team
Reporting and Documentation
Help generate regular billing and accounts receivable reports, ensuring data is accurate
Support the maintenance and updating of billing procedures, contributing to improvements as you learn
Customer Service
Provide friendly and timely support to customers, helping to answer basic questions about billing and payments
Build positive working relationships with customers to support smooth payment processes
Work collaboratively across departments to ensure customers receive a consistent and positive experience
Your profile
An interest in finance, credit control or business administration, and a willingness to learn
Working towards, or open to starting, a CICM Level 3 qualification as part of your apprenticeship
Basic Microsoft Excel skills, with enthusiasm to develop further
Any exposure to SAP or similar systems is a bonus, but not essential
Good attention to detail and a commitment to accuracy
Eagerness to learn in a fast‑paced environment, with support from the team
Organised and able to manage your time with guidance
A positive team player, enthusiastic about developing new skills and contributing to the department
Shows initiative and a proactive approach to learning and tasks
This role supports multiple departments and provides exposure to a wide range of operational processes.Training:Training will be delivered through Kaplan, combining on-the-job learning at Fanuc UK with structured online sessions.
The apprentice will attend regular live online classes alongside independent study, with support from their line manager and a dedicated Talent Coach.
Progress reviews will take place every 12 weeks.Training Outcome:
It is expected that the successful apprentice will reach Commercial Operations Specialist level, with the opportunity to progress and become a specialist
Employer Description:FANUC is the world leading provider of factory automation. Our machine range includes a number of Robots, Cutting, Drilling, and Injection moulding machines, Laser, motors and control systems used in automation.Working Hours :Monday to Thursday
8:00am to 4:45pm
Friday
8:00am to 3:45pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Accounts Administrator
Manston, East Kent
£24,500pa - £25,000pa + holiday, pension, parking and development
Monday to Friday 8am - 4pm
KHR is working with a leading manufacturer based near the seaside town of Ramsgate, who has an exciting position within their finance team.
This will be a predominantly accounts payable role but the daily duties of the Accounts Administrator will include:
- Accounts payable processing, weekly supplier payments, reconciliation & reporting
- Bank & cash processing, reconciliation & reporting
- Month-To-Date, Year-To-Date expense processing, control, reconciliation & reporting
- Monthly accrual/prepayment accounting & reporting from the Balance Sheet
- Monthly departmental spend
- Reconciliation & reporting of annual & monthly spend returns
- Monthly Good Received Not Invoice (GRNI) control and reconciliation
- Monthly intercompany reconciliation
- Adhoc customer service cover, processing sales orders, resolving queries, communicating with customers and colleagues, high attention to detail, and great telephone manner
- Accounts receivable processing, credit control, reconciliation
- Ad hoc financial analysis/reconciliation
- Any other duties reasonably assigned
Candidate Profile
- 1+ years of experience in a similar finance role
- Studying towards or certified in AAT
- Achieved relevant A-levels/Degrees
- Hold a full UK driving licence
- Ability to build relationships with customers and process orders
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Accounts ClerkSalary: £15 per hourLocation: Sheffield, S3 Monday to Thursday 9.30am – 2.30pmOur client is looking for a detail oriented and proactive accounts clerk to support the finance function and help keep everything running smoothly behind the scenes. If you enjoy working with numbers and being part of a collaborative team this could be the role for you.What you will be doing:1. Financial Record Keeping
Maintains accurate books of accountsRecords income, expenses, assets, and liabilitiesUsing the accounting software, Sage 50
2. Managing Payments & Receipts
Handles customer invoices and collections (Accounts Receivable)Manages supplier payments (Accounts Payable)Tracks outstanding due
3. Financial ReportingPrepares:
Profit & Loss statementsBalance SheetsCash Flow statementsProvides reports to management
4. Budgeting & Cost Control
Helps prepare budgetsMonitors expensesSuggests cost-saving measures
What we’re looking for:
Previous experience in an accounts or finance role. Strong attention to detail and good numerical skillsProficiency in accounting software and Microsoft Excel for financial analysisGood communication skills and team orientedAbility to manage workload and meet deadlinesProblem-solving skills
If you’re ready to take the next step in your finance career and want to part of a team that values accuracy, reliability, and growth, we would love to hear from you, INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Processing purchase and sales invoices accurately
Assisting with accounts payable and receivable tasks
Reconciling accounts and maintaining financial records
Supporting the finance team with reports and administrative tasks
Training:The apprentice will receive on-the-job training within the finance team, supported by experienced colleagues. In addition, they will attend Mid Kent College on a day-release basis (typically one day per week) to work towards their apprenticeship. Training Outcome:If a position is available in the business, we would like the apprentice to move to the next level.Employer Description:Onwave UK Ltd is a growing technology company delivering innovative digital solutions to support businesses in improving efficiency and performance. We pride ourselves on being agile, forward-thinking, and committed to developing our people within a collaborative and supportive environment. Working Hours :Monday to Friday 08:30 to 17:00 hours. 40 hours per week with a 30-minute unpaid lunch break. Office-based.
25 days annual leave plus bank holidaysSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
ITALIAN SPEAKING CREDIT CONTROLLER
SOUTH WEST LONDON
(OFFICE BASED - FLEXIBILITY AFTER 12 MONTHS)
£35,000-£36,000 (POSS NEGO. TO £37,000)
THE ROLE:
We’re working with a long standing, design-led manufacturing business based in Central London, with a strong European presence, particularly Italy. They’re now looking for an Italian speaking Credit Controller to take ownership of a key ledger, managing European accounts and supporting cash flow across the business.
This Italian speaking Credit Control role is hands on and gives you real ownership, more than just chasing debt, it’s about building relationships and keeping accounts running smoothly.WHAT YOU’LL BE DOING:
Managing day to day Italian speaking Credit Control across Italian and UK customer accounts
Allocating incoming payments and keeping financial records accurate and up to date
Chasing overdue invoices and resolving payment queries in a professional, timely way
Reviewing credit applications and supporting decisions around account setup and credit limits
Monitoring agent commissions, as well as handling refunds and account adjustments
Producing regular reporting on aged debt and outstanding balances
Managing documentation including remittances, statements, and invoice requests
Working closely with internal teams to resolve customer queries and keep things running smoothly
Providing cover across the team when needed and supporting process improvements where possible
THE PERSON:
Fluent Italian and English
Minimum of 2–3 years’ experience in Credit Control or Accounts Receivable
Confident managing your own ledger
Comfortable dealing with international clients
Strong Excel skills (ERP experience an advantage)
TO APPLY:
Please send your CV for the Italian Speaking Credit Controller role via the advert for immediate consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Job Title: Finance Officer Location: Redhill, Surrey (office-based role) Salary: £27-30k, based on experience Job Type: Full-time / Permanent Working Hours: Working hours 37.5 per week Monday to FridayWe are looking for a reliable and detail‑focused Finance Officer to join our on‑site finance team in Redhill. This is a hands‑on role, ideal for someone who enjoys working collaboratively with colleagues, and taking ownership of day‑to‑day finance operations.This position is fully office‑based and suits someone who values routine, structure, and working as part of a close‑knit team environment.Why Join Us?
Competitive salary and benefits package.Access to a pension schemeAdditional holiday of 22 days p.a. + bank holidaysOpportunity to develop your finance experience within a supportive, on‑site teamHands‑on exposure to a broad range of finance activities
Key responsibilitiesYou will be responsible for supporting the smooth running of the finance function, including:Accounts Payable
Processing supplier invoices accurately and efficientlyPreparing and processing bank paymentsMaintaining supplier records and resolving queriesProcessing and reconciling employee expense claims in line with company policy
Accounts Receivable
Assisting with client invoicingMaintaining records of clients' invoice details and purchase order information
Month‑End Support
Maintaining the fixed asset register and calculating monthly depreciationPreparing and reviewing prepayments and accrualsProcessing intercompany transactions and reconciling balances
About you
You’ll be well suited to this role if you have:
At least 2 years’ experience in a finance or accounts roleExperience supporting month‑end processesConfidence using Excel for day‑to‑day finance tasksExperience with finance systems (Xero experience is preferred but not essential)Strong attention to detail and the ability to work to deadlines
Nice to have (but not essential):
Exposure to multi‑entity or intercompany accountingExperience in the energy sector
Please note that this role is 100% office‑based in Redhill. We may review applications and arrange interviews on a rolling basis, and the role may be offered before the advertised closing date. Early applications are encouraged.....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. We are looking for a Credit Analyst to support the Tremco Roofing & Building Maintenance division. This is intended to be a hybrid position, in which the individual would work both remotely as well as onsite at our Beachwood, OH location.
GENERAL PURPOSE OF THE JOB: Provide a superior level of credit and collection expertise within clear and concise guidelines. Responsible for the collection of A/R and credit review of orders. Must display a high degree of tact, professionalism and cooperation with customers, management, sales force and internal personnel.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Establish credit lines for new and existing accounts Credit release all orders within company policy Collection of all receivables for a specific geographic area Develop payment plans for all past due accounts Assist regional managers in controlling receivables to meet the standards of the division Assess problem accounts and make recommendations Analysis and interpretation of financial statements Prepare monthly receivable commentaries and various reports Maintain knowledge of all bonding and lien laws in assigned states Identify discrepancies in a timely manner
EDUCATION:
Associates degree, BS/BA degree preferred
EXPERIENCE:
Credit and/or customer service background with 1-2 years of credit experience
SKILLS AND ABILITIES:
Must understand state laws, tax laws, timing requirements and types of financial securities Knowledge or understanding of financial statements, perform ratio analysis of customers' financial statements Knowledge of credit/accounting principles, practices, procedures on automated systems Knowledge of SAP and GETPAID a plus
OTHER QUALIFICATIONS:
Must have the ability to assess problem accounts and make recommendations Ability to determine eligibility for materials release to an account who is not financially able to handle the purchase Must exercise good sound business decisions that would not result in a monetary loss to Tremco CPG Inc High degree of flexibility requiring excellent customer service skill and orientation Excellent communication skills with the ability to read, write and communicate fluently in English The salary range for applicants in this position generally ranges between $55,000 and $63,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Bookkeeping & transaction processing.
Assisting with processing supplier invoices & credit notes, including obtaining approvals, checking goods received data, and matching to purchase orders.
Purchase & sales ledger support.
Supporting with the logging, coding, matching & preparation of invoices for payment.
Supporting with cash allocation by matching customer receipts to accounts (aligned with accounts receivable tasks.)
Reconciliations & month end tasks.
Running Aged Creditor Reports and supporting follow up of outstanding balances.
VAT & compliance support.
Begin developing an understanding of UK accounting standards and VAT legislation relevant to daily tasks.
Collaborating with internal teams to resolve invoicing discrepancies or disputes.
Supporting senior accountants with ad hoc tasks as directed.
Contributing to the planning and reviewing of finance tasks and workflow improvements.
Minimum of 6 hours per week spent on apprenticeship work and training.
Further details about this role & duties involved will be provided as part of our screening process.
Training:You'll work towards the AAT Level 2 Certificate in Accounting through monthly 1-to-1 online sessions (via MS Teams - so NO classroom OR college). Your AAT Tutor will support you with the study and completion of the mandatory qualification 'Certificate in Accounting.' This contains 4 modules that will each take approximately 2 months each to complete. You will sit a mandatory online exam after completing each module that you must pass in order to gain your AAT Level 2 qualification.Training Outcome:As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:Complete IT Systems are proud to serve all types and sizes of businesses. For over thirteen years they have become a leading provider of IT solutions, products and services across the UK. Customers can select from the widest range of the latest and most robust Information Technology products available to solve pain points or facilitate new business growth.Working Hours :Monday to Friday, 9.00am to 5.30pm (1 hour lunch).Skills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Number skills,Organisation skills,Problem solving skills,Team working....Read more...
The Finance Assistant Apprenticeship at Malvern Panalytical offers a structured rotational programme across the Finance department, enabling you to gain hands on experience across a broad range of functions, including Accounts Payable, Accounts Receivable, Financial Reporting and Financial Planning & Analysis (FP&A) whilst working toward recognized accounting qualifications.
MAIN PURPOSE OF APPRENTICESHIP:
Malvern Panalytical are committed to developing the next generation of recruits through the apprentice scheme. Apprentices will work towards formal apprenticeship qualifications whilst making a valuable contribution to the business under the guidance of experienced mentors, line managers and tutors. Together, apprentices will develop the knowledge, skills, and work habits needed to excel in their careers.
The apprentice will have a structured rotational programme across the Finance function to have hands on experience within each of the departments, incorporating: Accounts Payable, Accounts Receivable, Finance Reporting & Financial Planning & Analysis (FP&A).
Fully funded training will be provided by BPP where you will be supported through AAT level 3 and level 4 qualifications over your 3 year apprenticeship.
REPORTING LINE:
Reporting to the Early Careers lead within Finance, apprentices will also be paired with an experienced mentor for the duration of the apprenticeship. Day to day workload management will switch to the relevant host department as the programme progresses. The partner training provider will also appoint a tutor to support the apprentice through completion of the apprenticeship standard requirements and end point assessment. There are currently two other finance apprentices at MP who will support you during you qualifications.
RESPONSIBILITIES:
To include, but not limited to:
Attending classes, training, and participating in as many learning opportunities as possible
Contributing to the host department, but also learning about other aspects of the company
Observing health and safety procedures
Completing all tests, assignments, and other required evaluations
Working in the office and traveling to other sites and training as required
Keeping a log of everything learned
COMMUNICATION:
Naturally inquisitive & confident to ask questions/seek clarity
Able to build professional relationships with colleagues and clients
Approachable and happy to work as part of a team
Positively receiving constructive feedback
ACCOUNTABILITY:
Supporting the finance function through gaining of finance experience across multiple teams and passing all AAT exams
KEY PERFORMANCE INDICATORS:
Completing business requests on time and to a high standard based on prioritisation
Participation and passing of assigned Studies
Ensuring finance activities meet standards and policy guidelines
Training:BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:
Fully supported apprenticeship with prospects to join the team after completion
Employer Description:The integration of Malvern Panalytical, Micromeritics, and SciAps.
Together we are a powerful and highly complementary combination of market-leading technologies.
We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories.
More than 92,000 of our instruments are used every day in our customers’ laboratories. Customers value us not only for the power of our analytical technologies, but also for the depth of our expertise. We are their partners in discovery.
Customers see the difference when they use our instruments and feel the difference when they deal with our people.
Malvern Panalytical instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure.
Micromeritics manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity.
SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment. SciAps is the Center of Excellence for our handheld instruments.
We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia. We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support.
We are committed to achieving Net Zero in our operations by 2030, and across our total value chain by 2040.
We are part of Spectris. Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do – our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive.
Malvern Panalytical, Micromeritics & SciAps: Your Partners in DiscoveryWorking Hours :Level 3 & 4 AAT over 3 years
Monday to Friday.
Shifts to be confirmed.Skills: Attention to detail,Analytical skills,Team working,Microsoft Excel,Powerpoint & Word,Proactive,Confident,Results driven,Willingness to learn,Commitment to grow,Methodical approach to tasks....Read more...
Hotel Financial Controller | Frankfurt / Hamburg | €65,000I am seeking a Hotel Financial Controller to take ownership of the day-to-day financial operations for an international hospitality group with a presence across Germany. This is a hands-on, high-ownership role that sits at the heart of the hotel's finance function, connecting on-site operations with corporate reporting requirements.Reporting to the Finance Business Partner – Germany and overseeing two direct reports, you will ensure the integrity of all financial reporting, lead the month-end close process, and act as the primary finance partner for the hotel's operational leadership.Your Experience
Hotel Finance: Minimum 2 years in financial management, ideally within hospitality or a service-based industryQualifications: University degree-level education; part-qualified accountant profile welcomeReporting: Proven ability to produce accurate P&Ls, balance sheets, cash flow reports, and VAT returns to strict deadlinesSystems: Experience with SAP or comparable ERP systems; strong Microsoft Office 365 skillsCommunication: Comfortable presenting financial information to non-financial stakeholders across all levelsLanguages: Proficient in both written and spoken German; English required for corporate reporting
Your Responsibilities
Operational Finance: Prepare bookkeeping entries and manage day-to-day financial reporting; oversee bank reconciliations, cash banking, and safeguarding of cash floatsMonth-End Close: Produce monthly P&Ls, balance sheet reconciliations, audit packs, and variance commentary to tight corporate deadlinesForecasting & Budgeting: Lead the preparation of hotel annual budgets and rolling forecasts; support the operations team with financial insights by departmentCompliance: Ensure timely and accurate preparation of VAT returns and city tax; assist with statutory reporting and internal/external auditsAccounts Oversight: Coordinate accounts payable and receivable functions in support of the hotel operationCash Flow Reporting: Prepare cash flow reports for corporate submission on scheduleBanking: Act as the main point of contact for the hotel's bankTeam Leadership: Supervise and support the finance assistant; ensure the team has the tools and guidance to fulfil their responsibilities
Perks and Benefits
Leave: 30 days annual leavePension: Company pension schemeEquipment: Laptop and mobile phone providedLocation: Based on-site – Frankfurt or HamburgLanguages: German-speaking essential
....Read more...
Finance Business Partner Location: Frankfurt, Germany Salary: €65,000 + bonus Languages: English required (additional languages a plus)Join a leading international hospitality group and take on a key finance leadership role supporting operations across South Germany. This position offers the opportunity to combine strategic business partnering with hands-on financial leadership in a dynamic, multi-site environment.Reporting into senior finance leadership, you will act as a trusted advisor to operational teams while leading the regional accounting function. You’ll play a central role in driving performance, improving processes, and ensuring strong financial governance across the cluster.Key Responsibilities
Lead and develop the regional accounting team, including junior staff and traineesOversee day-to-day finance operations across multiple sites, ensuring alignment with corporate policies and industry standardsAct as a strategic business partner to hotel and operational leadership, providing insights to support decision-makingManage monthly closings, financial reporting, forecasts, and ad-hoc analysisEnsure accurate and timely preparation of monthly and annual financial statementsMonitor and optimise accounts receivable and payable processesAnalyse operational KPIs and implement measures to improve financial performanceOwn and enhance financial systems and tools, driving efficiency and automationCollaborate cross-functionally with departments such as HR, Revenue Management, and OperationsAct as the main point of contact for audits and ensure compliance with relevant regulations and standards
Requirements
Degree in Finance, Accounting, or a related fieldSeveral years of experience in finance within the hospitality sectorProven leadership experience managing and developing teamsStrong understanding of financial operations, reporting, and controllingAnalytical mindset with the ability to translate data into actionable insightsExperience with financial systems and ERP toolsStructured, hands-on, and solution-oriented approachStrong communication skills in English; additional languages are beneficial
....Read more...
JOB DESCRIPTION
Key Responsibilities
Greet customers and sales representatives courteously and professionally via phone, email, and in person.
Provide accurate information about products, services, and company policies.
Restock Shelves, create visual displays, and ensure the store is clean, organized, and properly labeled as directed by management.
Assist with inventory management, including receiving shipments and conducting stock counts.
Resolve customer issues, including complaints, returns, and other concerns.
Initiate workflows for new paint match requests from customers.
Maintain detailed records of customer interactions and transactions.
Create and manage customer accounts, collaborating with Accounts Receivable and Credit to establish payment terms.
Process orders (phone, email, or in person) with accurate pricing and details.
Troubleshoot common issues and suggest solutions.
Handle payments received from customers and sales representatives.
Collaborate with local and regional Operations, sales, and Customer Service teams to ensure timely and complete order processing.
Identify opportunities to increase sales by recommending alternative or complementary products and services.
Maintain active communication with customers to resolve issues promptly and keep them informed.
Collect customer feedback to improve the overall experience.
Skills and Abilities
Strong written and verbal communication skills. Ability to speak Spanish is a plus.
Basic math skills for transactions and the ability to learn POS or inventory software.
Effective problem-solving abilities to resolve issues efficiently.
Active listening skills to address customer needs and concerns.
Comprehensive knowledge of company products and services or the ability to learn quickly.
Ability to foster positive interactions with team members and customers, even in challenging situations.
Optimistic mindset with a focus on achieving positive outcomes.
Flexibility to adapt communication styles as needed.
Familiarity with ERP and CRM systems; experience with MS Dynamics Finance & Operations, Shopify, and/or Salesforce is a plus.
High school diploma or equivalent.
Experience
Previous experience in customer service or a related field is preferred but not required; training will be provided for candidates with transferable skills.
Reasoning and Accountability
Prioritize and complete tasks as assigned with a proactive approach to responsibilities.
Perform duties with discretion and maintain confidentiality, particularly with employee-related information.
Physical Demands
Ability to stand for long periods, walk the sales floor, and lift merchandise up to 40lbs.
Regular use of hands for typing, handling objects, and reaching with arms.
Work Environment
Office setting with controlled air temperatures.
Periodic exposure to shipping, receiving, and production areas, which may have regulated heating but minimal air conditioning.
Light exposure to airborne chemicals within production environments.
Key Performance Indicators (KPIs)
Completion of duties accurately and on time.
Adherence to instructions and assigned responsibilities.
Punctual time and attendance.
Consistent achievement of high customer satisfaction levels. Apply for this ad Online!....Read more...
JOB DESCRIPTION
Essential Functions:
Direct responsibility for Profit and Loss within the District, including weekly Accounts Receivable follow up.
Hire, train, develop, motivate, and shape image of Territory Managers.
Conduct quarterly TM plan and review sessions.
Spends four days per week in the field with TM's calling on Stonhard customers. This includes assisting in presentations and managing ongoing installation projects.
Monitors activities such as calls, and quotes and measures performance directly related to invoicing
Monitors activities such as calls and quotes, and measures performance directly related to invoicing.
Actively monitors, directs, and secures Impact Projects
Checks in daily with all TM's within the district.
Compiles reports for the General Manager evaluating TM's performance. Responsible for invoice forecasting and monitors and reports on installation performance and follow-up with customers
Works closely with CMG group/Installation crews to ensure successful installations with the district
Interacts with other departments to advance the sales cycle
Minimum Requirements:
Proven experience working as an area sales manager or in a field sales manager job
Track record of meeting and exceeding sales targets
Outstanding written, oral and interpersonal skills
Excellent leadership and motivational skills
Familiar with specific account base or general markets.
Demonstrates a thorough knowledge of Salesforce (SFA) and its uses.
Spend a minimum of 4 days per week in the field with TMs calling on Stonhard customers.
Outstanding negotiation and consultative sales skills.
A proven ability to manage projects and clearly communicate key project tasks.
Valid Driver's License
Preferred Requirements:
Bachelor's degree in marketing, communications, business management, or related field is preferred.
Physical Requirements:
While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
The employee is frequently required to stand, walk and reach with hands and arms.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Must be able to physically transport samples case and literature to customers (approximately 40 pounds in weight).
Must possess reliable transportation (driving time in a typical day - 75%).
This position requires wearing a hard hat, safety glasses, gloves, steel-toed boots, high-visibility vest, and depending on the task, may also require ear protection, respirators, safety harnesses, and specialized protective clothing, while on the worksite.Apply for this ad Online!....Read more...
Join us as a Finance Graduate and play a vital role in supporting our commercial growth, operational efficiency, and strategic transformation.
Your Rotations:
You’ll rotate through four core areas of our Finance team, including:
Internal Audit:
Transactional Finance:
Get hands-on experience with the day-to-day operations that keep our business moving: Accounts Payable, Accounts Receivable, and Cash Management
Financial Reporting, Internal Audit & Control:
Work on month-end processes, audit preparation, Internal audit, compliance, and statutory reporting
Commercial Finance:
Partner with teams across Buying, Marketing, central functions and Retail to support product performance analysis, category profitability, and promotional strategy
Financial Planning & Analysis (FP&A)
Contribute to business-wide planning, forecasting, and strategic modelling to drive better financial outcomes
You’ll also gain exposure to projects that focus on automation, sustainability, and transformation - helping us shape the future of finance at Holland & Barrett.
Who are the customers for this role?
Internal Finance Team
Commercial and Operations teams (Business Partnering)
Senior Leadership Team and external auditors (as required)
Scale & Authority:
Planning - Short to medium-term planning cycles for budgeting, forecasting, and reporting timelines
Decision Making - Supports decisions through detailed analysis and insights; no independent authority
Financial Accountability - No direct budget ownership; responsible for supporting financial monitoring and reporting
Impact of role - Enhances financial accuracy, improves forecasting, and supports operational and strategic decisions
What needs to be done?
Assist in preparing accurate and timely financial reports and management information
Participate in annual budget and periodic forecasting processes
Support financial control activities including reconciliations and month-end tasks
Key Responsibilities/ Activities:
Develop and maintain financial models to support commercial decisions
Identify and recommend improvements to financial processes and systems
Work closely with operational teams to provide financial insights and drive value
Contribute to project work such as systems implementations or change initiatives
What Key Performance Indicators will be measured to evaluate success?
Timeliness and accuracy of financial reports and models
Contribution to budgeting and forecasting accuracy
Impact and quality of process improvement initiatives
Positive feedback from internal stakeholders
Achievement towards professional qualifications (e.g., CIMA, ACCA)
Training Outcome:
Fixed term contract for 3 years
Potential for permanent role upon completion of apprenticeship
Employer Description:At Holland & Barrett, we’re on a mission to make health and wellness a way of life for everyone. As one of the UK’s leading health and wellness retailers, we’re transforming into a digitally-led, insight-driven business – and finance is at the heart of that journey.
Join us as a Finance Graduate and play a vital role in supporting our commercial growth, operational efficiency, and strategic transformation.
Our 3-year Finance Graduate Scheme is designed to fast-track your career within one of the most dynamic areas of our business. Over the course of the programme, you'll complete 3x 12-month placements across key areas of the Finance function, building a broad foundation while working towards a fully funded professional qualification (CIMA/ACCA/ACA).
At Holland and Barrett, we live our values, and take an EPIC approach to everything that we do:
Expertise
A sense of trust…
We’re true experts and everything we do is based on brilliant knowledge, which builds trust in our brand, with customers and each other.
Pioneering
A sense of curiosity…
We’re curious, push boundaries, explore opportunities and try new things - innovating to benefit our customers and the business
Inclusive
A sense of belonging…
We’re collaborative, embrace diverse perspectives, thinking and approaches, and together deliver the best outcomes for customers and the business
Caring
A sense of wellbeing…
We’re focused on the health and wellness of our colleagues, customers and wider community, and we’re proactive in improving them and our sustainability?
This is underpinned by our leadership behaviours:
Customer Obsession
We create a customer focused environment, anticipating, understanding and meeting customers’ needs, putting them at the heart of all we do.
Delivering Results
We take ownership and accountability for our work, are prepared with plans, execute brilliantly, deliver on our promises, and relentlessly improve results
Belief in our people
We trust and support each other, create a safe environment where people can be themselves, show empathy, coach and develop others and give recognition.
Positivity and Pace
We’re positive, bringing energy to our work and interactions, we act with pace, use failures to fuel our success, have a can-do approach and celebrate achievements.
Purposefully Inspiring
We’re passionate about our purpose, inspiring and enthusing others by painting pictures and telling stories about the future and setting clear direction.
Bravery and Confidence
We’re courageous and face into challenges, quickly bounce back from setbacks and remain confident in our plans adapting our approach as needed.
Collaborate and Connect
We work together to deliver our plans, share information generously, build connections, actively listen, value different perspectives and considerately provide feedback.
Act on Data and Insight
We use data, insight, outside in perspectives and experience to understand opportunities make decisions, balance risk, and develop plans and actions.Working Hours :Monday to Friday.
Shifts to be confirmed.
Interview date and assessment centre will be June 17th 10am-1pmSkills: Team working,Strong analytical skills,Strong numerical skills,Confident communicator,Proficiency in Microsoft Excel,Effective written skills,Verbal communication,Adaptability,Eagerness to learn....Read more...
JOB DESCRIPTION
Principal Duties and Responsibilities
The responsibilities include the following (other duties may be assigned):
Lead, coach, and develop customer service team members by setting clear performance expectations, establishing goals, conducting performance evaluations, and providing ongoing feedback to drive engagement and productivity.
Foster a positive, collaborative, and accountable team environment that encourages continuous improvement and professional growth.
Ensure team members are effectively trained in customer service best practices, product knowledge, company policies, and internal systems through the development and maintenance of SOPs and training materials.
Act as the primary escalation point for complex customer inquiries and complaints, ensuring timely, professional, and satisfactory resolution.
Analyze customer feedback, service metrics, and operational data to identify trends and implement process improvements that enhance efficiency and customer satisfaction.
Support the organization's transition from a traditional customer service model to a proactive, end-to-end customer experience approach.
Perform system and regression testing related to customer service processes and workflows to ensure system accuracy and functionality.
Coordinate and submit help desk tickets for system or equipment issues impacting team performance and follow through to resolution.
Monitor Microsoft Dynamics 365 (D365) data and system queries to identify errors and implement corrective actions, ensuring order-to-invoice accuracy and operational efficiency.
Collaborate cross-functionally with Sales, Accounts Receivable, Operations, and Distribution teams to ensure a seamless and consistent customer experience.
Qualifications
Experience and Education Required
Minimum of 3-5 years of experience in customer service or customer support roles
At least 2 years of experience in a lead or supervisory role.
Demonstrated experience handling escalated customer issues and resolving complex service challenges.
Experience working with CRM or ERP systems and customer service platforms.
Education and Experience Preferred
Bachelor's degree in Business Administration, Operations Management, or a related field.
5+ years of direct supervisory experience in a customer service or customer experience environment.
Experience in a manufacturing or distribution environment.
Experience with Microsoft Dynamics 365 (D365) or similar ERP systems.
Prior experience leading process improvement initiatives or participating in continuous improvement programs.
Specific Knowledge, Skills, and Abilities Required
Strong understanding of customer service principles, customer experience strategies, and service recovery techniques.
Ability to lead, motivate, and develop a team in a fast-paced environment.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Proficiency in Microsoft Office (Excel, Word, Outlook) and reporting/analytics tools.
Ability to analyze data, identify trends, and translate insights into actionable improvements.
Ability to collaborate effectively with cross-functional teams, including Sales, Operations, Finance, and Distribution.
Adaptability and willingness to embrace change and support system/process enhancements.
Reasoning Ability
Ability to define problems, collect and interpret data, establish facts, and draw valid conclusions.
Ability to manage complex customer situations by evaluating multiple variables and determining the most appropriate course of action.
Capable of balancing customer needs with business objectives to make sound, timely decisions.
Ability to develop and implement practical solutions to improve processes, efficiency, and customer satisfaction.
Strong critical thinking skills with the ability to anticipate issues and proactively address them.
Certificates, Licenses, and Registrations
None Required
Physical Demands
The physical demands described here are representative of those required to successfully perform the role's essential functions. Reasonable accommodations will be made for individuals with disabilities.
Prolonged periods of sitting at a desk and working on a computer.
Walking through office and manufacturing environments, using appropriate personal protective equipment.
Ability to climb stairs, bend, stoop, and lift or move up to 50 pounds.
Standing, reaching, talking, seeing, hearing, and writing as part of day-to-day activities.
Work Environment
The work environment is representative of those an employee would encounter in a normal office environment position with some exposure in the manufacturing and distribution center environments. This position could travel up to 10% of the year, depending upon business needs.
Key Performance Indicators (KPIs)
Timeliness and effectiveness of issue resolution, including escalation turnaround time.
Volume and trend of customer complaints and successful resolution rates.
Team productivity and service level adherence.
Employee engagement and retention within the customer service team.
Adoption and effectiveness of process improvements and system enhancements.
Data accuracy and quality within CRM/ERP systems. Cross-functional stakeholder satisfaction with customer service support.Apply for this ad Online!....Read more...
