Voice Data Services Jobs Found 8 Jobs, Page 1 of 1 Pages Sort by:
CCNA Network Engineer
@mecscomms is recruiting a contract Network Engineer, home based, remote working, on behalf of a Global IT, Technology & Telecom service provider. The roles will have ownership for the management & delivery of bespoke & complex IP networks, IPVPN, IDA WAN & firewall security network solutions for global Enterprise customers. The IP Network Engineer will configure, commission, provision, implement & support service & network activation for Core, Internet, IP, Cloud & Data products. If you possess a Cisco CCNA / CCNP / CCIP / CCDP & have experience in IP networking, IPVPN, MPLS, Security, Firewalls, network operations, provisioning, implementation, configuration, migration, troubleshooting or support, I'm keen to hear from you. # Position: CCNA Network Engineer, Cisco Implementation Engineer, Deployment Engineer # Location: Home based, remote working, work from home # Duration: 12+ month contract # Hours: Monday – Friday 09.00 -17.30 # Gross Rate: £20 - inside IR35 # Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential Environment: Network Implementation Engineer, Deployment Engineer, Service Delivery, IP Network Engineer, Technician, Analyst, Network Administrator, Change Management, Delivery, Implementation, Deployment, Rollout, Service Delivery, Implementation, Configuration, Provisioning, Deployment, Support, Migration, Operations, Enterprise solutions, IT, Technology, Cloud Computing, Hosted Services, Internet, IoT, Hosting, Managed IT Solutions, Networks, Telecoms, Unified Comms, Security, Cisco, IPVPN, VPN, MPLS, WAN, LAN, BGP, RIP, EIGRP, OSPF ,ISIS, Junior, Cisco, IP, TCP/IP, OSPF, BGP, MPLS, ADSL, DSL, FTTP, FTTH, Fibre, xDSL, Ethernet, NOC, WAN, LAN, IPVPN, VPN, Data, RIP, RIPv2, EIGRP, Routers, Switches, NOC, TMC, NMC, Voice, CCNA, CCNP, CCIP, Cisco, Alcatel-Lucent, ADVA, Juniper. Key Activity: # Provisioning of Core IP, Data & Network Security solutions # Solution implementation & configuration # IP Network implementation # Remote configuration & commissioning # End to end deployment # Change & delivery management # New product deployment # Process management # Governance & Control Overview: The IP Network Engineer will be responsible for the configuration, commissioning, delivery, implementation & documentation of new customer deployments across complex IP WAN network solutions for Core, Internet, IP, Cloud & Data products including IPVPN, MPLS, Security, Firewall & IDA WAN network solutions. Responsibilities: # Provisioning of Core IP, Data & Security solutions for Enterprise customers # Configuration of solutions over IP Internet, Cloud & Managed Cisco Service Provider core networks # Translating customer solution design into robust technical solutions & their deployment # Operational activities including Network configuration & integration of customer equipment # Manage Provide, Change & Cease activity # Customer circuit deliveries & planned outages / changes # Carry out pre & post configuration testing to ensure error free installation (Layers 1, 2 & 3) # Assist with the implementation of new Internet & Cloud based products, systems & processes # Provide an escalation point for engineers requiring technical support # Provide technical representation at customer & project related meetings # Ensure quality assurance is maintained # Maintaining associated customer & network documentation Candidate Profile: Candidates will be considered from a range of backgrounds from IP support to implementation and configuration, through to junior network engineers or telecommunications graduates and candidates with CCNA certifications. Ideally you will have some previous network implementation engineering experience ideally gained within an ISP, Network Service Provider, Managed Hosting, Telecom, Technology, ICT, Cloud, Systems / Network Integrator or similar type of technology managed services provider. Your professional or academic experience is likely to include some of the following: # Network delivery for fixed-line WAN telecommunications services & product # IP, Data & Transmission principles & protocols for Network Build # Strong understanding of fixed line WAN products; Cisco, IP WAN, VPN, MPLS, Connectivity, IDA # MPLS & VPN knowledge # Experience with Routing Protocols (BGP, RIP, EIGRP, OSPF, ISIS) # Layer 2/ 3 principles & protocols to across multiple MPLS networks # Direct Internet, IP Transit, Internet Routing, RIPE database, Cisco Routers & Switches, PPP, MLPPP, Ethernet, configuring Cisco, Alcatel & Juniper devices # TCP/IP protocols & services (TCP / UDP, IPSec, VoIP, SNMP, DNS, Radius / TACACS+, BGP, EIGRP, OSPF, ISIS), Transmission fundamentals # IP network provisioning & implementation # Cisco CCNA or CCNP or CCIP or CCDP accreditation It is essential for candidates to currently hold OR be eligible to pass BPSS (Basic Check) and SC level security clearance checks. @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business. For more information or a list of current vacancies, please see our web site at mecscomms.co.uk ....Read more...
Business Analyst
Business Analyst | Telecoms | Gibraltar | Office based Business Analyst required for Telecommunications company based in Gibraltar, reporting to the Department Manager and collaborating with Senior Management, as required. As the Business Analyst you will be a subject matter expert in relation to a specific remit of technology, software, or services, and a generalist across all areas of telecommunications technology, infrastructure, software, or services within the organisation. What's on offer to you? Exciting Telecoms company with growth plans Lots of new projects Working with the senior management team What You Will Be Doing Operationally maintain and continuously improve the functions within the business or technical domain Dimension in line with business requirements Apply best practices as defined by standardisation committees, industry bodies, and vendors Track vendors’ technology evolutions and lifecycle Participate in the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities within the technical domain Contribute to the drafting, collating, and maintaining of a repository of documentation in relation to the specific technical domain Contribute to the definition and execute multi-year roadmaps aligned with the company's technical strategy and business objectives Develop within the specific area of telecommunications technology, infrastructure, software, or services as determined by the Company Business Process Analysis Analysing and optimizing business processes related to telecommunications services such as: Billing (Rate plan configurations, Discounts and promotions, Bill generation, revenue assurance, billing reports and analytics and billing system enhancements) Charging (Online/Offline charging (Ro / Rf interfaces), CDR processing (examples include Voice, SMS, Data, Roaming with associated encoding mechanisms JSON, XML, CSV, ASN.1) Product lifecycle management (Product introduction, Maturity, decline and end of life stages) Provisioning (New service activation, Service upgrades/downgrades, service suspension / termination, etc.) Identifying areas for improvement and recommending solutions Collaborating with stakeholders to define and document business requirements based on ITIL / eTOM models, encompassing concepts such as: Concept to Market (C2M) Lead to cash (L2C) Trouble to resolution (T2R) What You Will Need to Succeed in This Role 5+ years’ experience in a Business Analyst role Be a subject matter expert, in one or more areas of technology, infrastructure, software or services, whilst also being a generalist across the technical function (middle to top of scale). An Analyst on the upper part of the scale will possess an expanded skillset and considered a senior specialist Be a generalist across all areas of technology, infrastructure, software and services within the technical function (bottom to middle of scale) ITIL / eTOM models Experience with Agile, Scrum Keywords: Business Analyst | Gibraltar | Agile | Telecoms ....Read more...
Business Analyst
Business Analyst | Telecoms | Gibraltar | Office based Business Analyst required for Telecommunications company based in Gibraltar, reporting to the Department Manager and collaborating with Senior Management, as required. As the Business Analyst you will be a subject matter expert in relation to a specific remit of technology, software, or services, and a generalist across all areas of telecommunications technology, infrastructure, software, or services within the organisation. What's on offer to you? Exciting Telecoms company with growth plans Lots of new projects Working with the senior management team What You Will Be Doing Operationally maintain and continuously improve the functions within the business or technical domain Dimension in line with business requirements Apply best practices as defined by standardisation committees, industry bodies, and vendors Track vendors’ technology evolutions and lifecycle Participate in the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities within the technical domain Contribute to the drafting, collating, and maintaining of a repository of documentation in relation to the specific technical domain Contribute to the definition and execute multi-year roadmaps aligned with the company's technical strategy and business objectives Develop within the specific area of telecommunications technology, infrastructure, software, or services as determined by the Company Business Process Analysis Analysing and optimizing business processes related to telecommunications services such as: Billing (Rate plan configurations, Discounts and promotions, Bill generation, revenue assurance, billing reports and analytics and billing system enhancements) Charging (Online/Offline charging (Ro / Rf interfaces), CDR processing (examples include Voice, SMS, Data, Roaming with associated encoding mechanisms JSON, XML, CSV, ASN.1) Product lifecycle management (Product introduction, Maturity, decline and end of life stages) Provisioning (New service activation, Service upgrades/downgrades, service suspension / termination, etc.) Identifying areas for improvement and recommending solutions Collaborating with stakeholders to define and document business requirements based on ITIL / eTOM models, encompassing concepts such as: Concept to Market (C2M) Lead to cash (L2C) Trouble to resolution (T2R) What You Will Need to Succeed in This Role 5+ years’ experience in a Business Analyst role Be a subject matter expert, in one or more areas of technology, infrastructure, software or services, whilst also being a generalist across the technical function (middle to top of scale). An Analyst on the upper part of the scale will possess an expanded skillset and considered a senior specialist Be a generalist across all areas of technology, infrastructure, software and services within the technical function (bottom to middle of scale) ITIL / eTOM models Experience with Agile, Scrum Keywords: Business Analyst | Gibraltar | Agile | Telecoms ....Read more...
Production Engineer
Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build, and operate their assets more safely, sustainably, and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative but work well within a team. The role As a Production Engineer You will be part of the Falmouth Hub production team, based in Cornwall, at our world leading workshop. At Falmouth we design, build, and maintain our assets and drilling equipment. You will be the interface between a range of teams which includes design, procurement, workshops, subcontract manufacturers and suppliers; working closely with each department to ensure all production activities are completed in a timely manner and to a high standard. We are looking for a production engineer that enjoys working across multiple departments and can communicate effectively, continuously problem solving and providing solutions to ensure the department are adding value to the services they provide. You will take ownership and assist on several innovative and exciting projects. You will liaise and collaborate with Project Managers, Operational Staff, and Suppliers, on technical and commercial issues. If you are someone who enjoys variety in their role, and enjoys problem solving any challenge that is shown, then this is the role for you. Who we’re looking for: Experience as a Production Engineer, in manufacturing or similar background Someone who has clear communication skills Someone who is a motivated self-starter Someone who is customer focused. What we offer: Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So, bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team. Extensive career & training opportunities both nationally and internationally. Competitive salary accompanied by an attractive package including contributory pension scheme & Life Assurance Option to lease an electric car. Private Medical Insurance Site Allowances Cycle to work Scheme Our view on diversity, equity, and inclusion At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge, and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour, and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together create a safe and liveable world’ – and to each other. Apply for this ad Online! ....Read more...
Teles Sales Agent
Role: Teles Sales Agent Location: Dublin Description Our client is recruiting for a Teles Sales Agent, on a permanent basis, to join a growing team based in our HQ in Dublin. The role reports to the Customer Service Manager. Our client are a second-generation Irish family business that has been involved in the waste management business for over 40 years. Committed to recycling and are constantly innovating and educating to reduce the amount of waste that goes to landfill. All operational processes focus on facilitating recycling, composting and even turning household waste into a sustainable energy source! Key Responsibilities: Handle high volume inbound & outbound calls, emails and webchats in an effective and efficient manner. Occasional Field Sales Campaign. Handle customer issues and complaints in a manner that is empathetic, sensitive and confident. Deliver consistent performance through adherence to the appropriate processes. Effectively analyse moderately complex information and /or unusual situations using a variety of techniques. Work within a team to meet and exceed individual/team performance targets including SLA’s. Demonstrate initiative whilst operating within a team and set high standards of professionalism in all business dealings. Analyse, evaluate and complete work in accordance with agreed standards and limits. Liaise with other departments as necessary. Carry out any other tasks or responsibilities as required in the role. Ensure that the company’s culture is maintained by providing feedback to management on any customer service issues or concerns. Ensure that the customer has an exceptional customer experience. Maintain knowledge of current products and services, as well as new product releases and promotions. Supporting Sales Team Leader with new outbound campaigns and customer satisfaction projects Personal Skillset: Customer Service – Handle calls, emails and webchats coming into the business and pre-call planning / preparation, understand the importance of voice, being polite and engaging, an active listener blocking out distractions, able to establish customer's wants, able to deliver attention grabbing statements whilst outlining needs. Able to handle objections. Administration – Accurately and efficiently handle incoming and outgoing mail in a manner that complies with regulatory requirements. Customer Focus – Increase customer satisfaction through the delivery of excellent service. People and Workflow Management – Manage own time and priorities and can remain focused, positive and enthusiastic when issues are encountered. Colleagues – Work positively as part of a team and in supporting and motivating others to achieve team objectives. Operational Effectiveness – Deliver consistent performance through adherence to the appropriate processes. Desirable Business Skillset: A minimum of 1 years` experience in a busy and productive customer focused environment. Competency in PC packages including the MS office suite and Excel in particular. Experience in a call center type environment desirable Work experience in a role with a high priority on data entry accuracy and the requirement to meet strict timelines desirable. A proven ability to work in a fast-paced environment with a varied and challenging workload. Benefits: Competitive salary Uncapped commission & bonus Holiday entitlement 20 days plus 9 bank holidays Free parking on site Training and Development - Support with continuous development Progression Opportunities Employee Assistance Programme. Schedule: 8-hour shift Day shift Monday to Friday Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland. Applications submitted without the necessary visa in place will not be considered. MC ....Read more...
PR Manager
PR Manager Location: Daresbury Base Salary: £40k to £45k DOE Company: Large professional services organisation Full time: 3 days in the office and 2 days working from home. Type of role: Permanent Focus of role: Are you a savvy PR specialist who can think on your feet? This role is an exciting role for an experienced PR specialist who is well versed in Big Brand, Crisis Management , Risk Assessment, Content Creation & Social. You should have experience working for a high-profile brand/brands, be comfortable with sometimes challenging media situations and probing data requests. In this role, you'll lead the charge in shaping and executing PR strategies for our client and its different business units, making sure they're in line with their overall business objectives. Our client needs someone who can smoothly handle both proactive and reactive PR tactics, and dive into four key thought leadership areas. You'll be working closely with our client's Press Agency and diving deep into their big affairs team, so strong people skills are a must. While open to candidates from diverse sectors and backgrounds, preference will be given to those with experience in the energy sector, ideally possessing a blend of B2B and B2C expertise. The Role: Develop and implement PR strategies for the Group and its business units, incorporating social media and media relations. Collaborate with PR agencies to execute strategies and appoint additional support when necessary. Contribute to broader external communications plans and identify PR opportunities within our sectors. Cultivate strong relationships with internal and external stakeholders, including regulatory bodies and media outlets. Manage media inquiries and coordinate responses across business units, maintaining a library of responses. Monitor daily media coverage and leverage opportunities for engagement. Measure PR impact through regular metrics and reports. Coordinate with Digital Communications and Stakeholder Engagement teams to create accurate and compelling external content. Provide media training and connect Directors and Senior Leaders with relevant media and agencies. Oversee content publication and act as editorial oversight for other content creators within the organisation. Draft proactive and reactive media releases with input from subject matter experts. Maintain and execute crisis communications plans. Offer support and advice for colleague events and other communications activities. Stay updated on marketing and communications best practices to enhance strategies and materials. Ensure communication aligns with TAG's brand guidelines and tone of voice. Collaborate with Group Communications team members to deliver top-notch PR and communications support. Who are we looking for? Proficient in Microsoft Office (Excel, Word, PowerPoint) with strong IT skills. Experience in Big Brand PR management, with exceptional content writing abilities. Skilled in managing PR agencies, media inquiries, and press release distribution. Degree-level qualification in a related field and CIPR membership/qualification. Experienced in omni-channel B2B and B2C communications, including direct engagement with journalists. Able to handle reactive media inquiries alongside proactive PR campaign management. Proficient in managing social channels to complement media relations and other PR efforts. Capable of developing presentations, scripts, and corporate materials such as annual reports. Self-motivated with a strong team-player mindset, capable of responding dynamically to changing situations while maintaining quality. Proactive, positive, and creative communications professional with exceptional written, editorial, and presentation abilities. Able to manage own workload, drive collaboration, and coordinate campaigns with key stakeholders to achieve objectives. Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At We Are Adam, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! We are more than happy to discuss any reasonable adjustments that you may require. Interested? Please apply now. We look forward to hearing from you! ....Read more...
Key Account Executive - Northwest US
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: Leverages industry and product knowledge to drive key accounts from the top down while influencing indirect field resources in the same accounts from the bottom up. Provides dedicated key account management, encourages, supports and develops field sales resources, strengthens internal and external relationships, increases revenues, drives market awareness, and improves customer dependence. Develops high, wide and deep relationships with the largest and most complex customers and key stakeholders to increase revenue, drive brand loyalty and ensure customer satisfaction. Pursues relationships with potential new key accounts and seeks business expansion opportunities with current customers. Enters sales-related information and data in salesforce.com daily, reviews and analyzes account details to enhance customer relationships and drive revenue growth, measures results and outcomes in account records. Supports national/key accounts and other strategic customers, gathers, and collects voice of customer feedback, and acts as a conduit with internal departments for research or action on issues raised. Provides direction and guidance for key accounts, meet or exceeds annual sales targets or quotas and suggest product improvements or expanding sales channels. Provides subject matter expertise for strategic initiatives (Panelization/Off-Site Construction/Nudura/Wall Systems or other area of expertise) to uncover business opportunities; build partnerships, relationships, connections; assist in developing relevant systems and processes, etc. in support of meeting established revenue targets. Leverages detailed knowledge of products and services offered to ensure that products and services consistently meet customer needs. Visits customer locations and work sites periodically to ensure customer satisfaction, promote ongoing business and expand reach within commercial and residential build projects. Collaborates with sales leadership to identify key opportunities for revenue growth and product targets within assigned region for inclusion in annual sales compensation planning. Analyzes customer's technical specifications, recommends the best product configuration and installation process, and estimates implementation effort, time, and resources. Uses technical knowledge of product offerings to advise and support sales teams with pricing estimates, sales quotations, requests for proposals and implementation guidance based on customer requirements. Reviews sales proposals for accuracy, completeness, and quality. Develops and delivers technical product presentations and materials used to engage customers and prospects and educate sales teams. Collaborates with sales teams to troubleshoot problems, develop solutions, and deliver customer training. Works with the Learning department to implement sales training and onboarding programs to prepare salespeople to discuss products and engage with potential customers or opportunities. Designs and delivers training sessions on company products, business practices, industry context, competitive information, and other topics as needed. Coaches field sales representatives on product categories technical value, proper execution of strategies, value proposition and general best practices. Evaluates and provides timely feedback to field sales representatives for growth, professional development, and opportunities for betterment When requested, participates in progress evaluations for field sales representatives tasked with driving the specialized scope EDUCATION: Bachelor's degree in engineering, building construction, sales/marketing, or other related field preferred; or experience in lieu of degree. Minimum High School Diploma or GED with 7 years of construction industry experience EXPERIENCE: A minimum of 7 years of technical sales, field support, sales training, business development, and customer/account management experience is required; or a minimum of 10 years of specialty industry-related experience in lieu of a degree Experience in the construction industry such as an architect, engineer, construction manager, or installation is preferred. Understanding ICF, masonry, or rebar is a plus. Understanding how a building is constructed is highly preferred. Master-level trade experience preferred OTHER SKIL.LS & ABILITIES: Proven account management and customer service skills. Deep product knowledge and the ability to share that knowledge with others in a learning capacity. Intermediate Microsoft Office Skills (Word, Excel, PowerPoint, SharePoint, Team, and Outlook) Ability to develop, maintain, and foster strong business relationships. Demonstrated knowledge of sales systems, processes, and expectations. Strong listening, interpersonal, and communication skills (oral and written). Ability to collect and gather feedback, identify most pressing issues/concerns, collaborate with others to resolve and follow-up to close the communication loop. Ability to mentor, coach and develop field sales personnel focused within same discipline. Ability to influence and gain support from indirect field sales reports to drive key account alignment with sales execution at the local level. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs. BENEFITS & COMPENSATION: The salary range for applicants in this position generally ranges between $99,000 and $128,700 plus incentive compensation. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ABOUT US Tremco Construction Products Group is the industry's only provider of comprehensive systems and services for all six sides of the building enclosure. Whether new construction or restoration, commercial, residential, in-field or in-plant - structures with CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired. For restoration and renovation of existing structures, Tremco CPG's six-sided solutions deliver demonstrable performance at the lowest possible life-cycle costs, and ensure peace of mind through long-term warranties and maintenance programs. Tremco CPG represents the combined power of Dryvit Systems, Nudura Inc., Willseal and Tremco Incorporated's Commercial Sealants & Waterproofing, Roofing & Building Maintenance, along with affiliates Weatherproofing Technologies (WTI) and Weatherproofing Technologies Canada.Apply for this ad Online! ....Read more...
Key Account Executive - Northwest US
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: Leverages industry and product knowledge to drive key accounts from the top down while influencing indirect field resources in the same accounts from the bottom up. Provides dedicated key account management, encourages, supports and develops field sales resources, strengthens internal and external relationships, increases revenues, drives market awareness, and improves customer dependence. Develops high, wide and deep relationships with the largest and most complex customers and key stakeholders to increase revenue, drive brand loyalty and ensure customer satisfaction. Pursues relationships with potential new key accounts and seeks business expansion opportunities with current customers. Enters sales-related information and data in salesforce.com daily, reviews and analyzes account details to enhance customer relationships and drive revenue growth, measures results and outcomes in account records. Supports national/key accounts and other strategic customers, gathers, and collects voice of customer feedback, and acts as a conduit with internal departments for research or action on issues raised. Provides direction and guidance for key accounts, meet or exceeds annual sales targets or quotas and suggest product improvements or expanding sales channels. Provides subject matter expertise for strategic initiatives (Panelization/Off-Site Construction/Nudura/Wall Systems or other area of expertise) to uncover business opportunities; build partnerships, relationships, connections; assist in developing relevant systems and processes, etc. in support of meeting established revenue targets. Leverages detailed knowledge of products and services offered to ensure that products and services consistently meet customer needs. Visits customer locations and work sites periodically to ensure customer satisfaction, promote ongoing business and expand reach within commercial and residential build projects. Collaborates with sales leadership to identify key opportunities for revenue growth and product targets within assigned region for inclusion in annual sales compensation planning. Analyzes customer's technical specifications, recommends the best product configuration and installation process, and estimates implementation effort, time, and resources. Uses technical knowledge of product offerings to advise and support sales teams with pricing estimates, sales quotations, requests for proposals and implementation guidance based on customer requirements. Reviews sales proposals for accuracy, completeness, and quality. Develops and delivers technical product presentations and materials used to engage customers and prospects and educate sales teams. Collaborates with sales teams to troubleshoot problems, develop solutions, and deliver customer training. Works with the Learning department to implement sales training and onboarding programs to prepare salespeople to discuss products and engage with potential customers or opportunities. Designs and delivers training sessions on company products, business practices, industry context, competitive information, and other topics as needed. Coaches field sales representatives on product categories technical value, proper execution of strategies, value proposition and general best practices. Evaluates and provides timely feedback to field sales representatives for growth, professional development, and opportunities for betterment When requested, participates in progress evaluations for field sales representatives tasked with driving the specialized scope EDUCATION: Bachelor's degree in engineering, building construction, sales/marketing, or other related field preferred; or experience in lieu of degree. Minimum High School Diploma or GED with 7 years of construction industry experience EXPERIENCE: A minimum of 7 years of technical sales, field support, sales training, business development, and customer/account management experience is required; or a minimum of 10 years of specialty industry-related experience in lieu of a degree Experience in the construction industry such as an architect, engineer, construction manager, or installation is preferred. Understanding ICF, masonry, or rebar is a plus. Understanding how a building is constructed is highly preferred. Master-level trade experience preferred OTHER SKIL.LS & ABILITIES: Proven account management and customer service skills. Deep product knowledge and the ability to share that knowledge with others in a learning capacity. Intermediate Microsoft Office Skills (Word, Excel, PowerPoint, SharePoint, Team, and Outlook) Ability to develop, maintain, and foster strong business relationships. Demonstrated knowledge of sales systems, processes, and expectations. Strong listening, interpersonal, and communication skills (oral and written). Ability to collect and gather feedback, identify most pressing issues/concerns, collaborate with others to resolve and follow-up to close the communication loop. Ability to mentor, coach and develop field sales personnel focused within same discipline. Ability to influence and gain support from indirect field sales reports to drive key account alignment with sales execution at the local level. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs. BENEFITS & COMPENSATION: The salary range for applicants in this position generally ranges between $99,000 and $128,700 plus incentive compensation. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ABOUT US Tremco Construction Products Group is the industry's only provider of comprehensive systems and services for all six sides of the building enclosure. Whether new construction or restoration, commercial, residential, in-field or in-plant - structures with CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired. For restoration and renovation of existing structures, Tremco CPG's six-sided solutions deliver demonstrable performance at the lowest possible life-cycle costs, and ensure peace of mind through long-term warranties and maintenance programs. Tremco CPG represents the combined power of Dryvit Systems, Nudura Inc., Willseal and Tremco Incorporated's Commercial Sealants & Waterproofing, Roofing & Building Maintenance, along with affiliates Weatherproofing Technologies (WTI) and Weatherproofing Technologies Canada.Apply for this ad Online! ....Read more...