Main duties include:
making and receiving calls with customers and following up to maintain good customer relationships
Learning about new products and passing on information to customers
Processing orders
Using computer systems to update records of sales and customers
Dealing with complaints and warranty claims
Offering technical support about all products
Training:The apprenticeship will be delivered on-site at your work placement offices. 80% of your time will be normal working within the business learning all aspects of the role from administrative support to retail space design on bespoke software packages. 20% will constitute off-the-job learning and will consist of a combination of virtual sessions, self-working and on-site visits by your tutor.
There will be no requirement to travel to college. The Apprentice will work towards a Customer Service level 2 qualification and receive training on various business-specific software packages such as AutoCAD, Matterport and Storeview. Training Outcome:Progression into Customer Service employment. Possibility for further training at level 3.Employer Description:Training & Apprenticeships in Construction Ltd (TrAC) is a DfE approved Flexi Job Apprenticeship Agency who will employ you for the duration of the apprenticeship and pay your salary. You should be aware that you will be placed with a host employer but you will not be employed by them. Your placement may change during the course of your apprenticeship but TrAC will employ you throughout, as well as continuing to support you into employment or further learning at the end of your apprenticeship.Working Hours :Work Week: 40-hours Monday to Friday 08:30 - 17:00
45-minutes lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Positive can-do attitude,Confidant on the telephone,Technical know how....Read more...
Your role will be varied. You will be required to:
Assist in signposting patient requests received online and over telephone, directing them to the most appropriate healthcare professional
Answer and resolve patient queries in person, by telephone and by email
Ensure patient information is accurate and up to date
Provide administrative support to doctors, nurses and other healthcare professions within the practice team assisting in administration tasks, referrals, filing, scanning and patient registrations
Participate in training and development activities to enhance knowledge and skills
Maintain confidentiality and adhere to data protection regulations at all times
Training:
SGS has elected to deliver the on-programme learning using the Level 3 Diploma for the Business Administrator
Alongside this, the apprentice will complete the Business Administration Level 3 Standard which is assessed by a range of methods to meet all the knowledge, skills and behaviours
Evidence will be collated within a portfolio of evidenceTo achieve the full Level 3, all units of the Diploma must be passed, meeting the assessment criteria
College attendance for the delivery of the Diploma is mandatory for all apprentices and is delivered as a block delivery at the Stroud Campus of SGS College
The apprentice will also be supported with regular visits to the workplace from their tutor/assessor
Training Outcome:
Full time employment
Employer Description:We are a fast-paced GP medical practice in the heart of Stroud offering primary healthcare to 15000 patients.Working Hours :37.5 hours per week working to a rota – Monday to Friday between 07.45 and 18.30 with an occasional late evening until 20.00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Providing an excellent range of activities that ensures that the child learns whilst having fun
Supporting children’s learning and development, including supporting planning and observations
Preparing and maintaining the environment and resources for the children
Preparation of food for breakfast, snack and afternoon tea
Supporting children’s self-help needs
Being creative and enthusiastic
Following safeguarding rules, undertaking First Aid training as required
Undertaking training as appropriate to meet any changes in standards or appropriate legal requirements as required
Ensuring that all Health and Hygiene requirements are always adhered to
Training:
You will gain a Level 3 Early Years Educator qualification at the end of the course
All training is completed remotely via teams, your tutor will be there to support you throughout and visit your setting
Online remote training sessions will take place once every week for the first 8 weeks and they’ll be scheduled in as and when
You will complete your Level 3 Paediatric First Aid.
Training Outcome:
After completion, you will develop into a Level 3 practitioner, with the potential of a permanent position upon successful completion. There is also the potential to go into other childcare orientated roles e.g., social work, teaching, managerial roles etc.
Employer Description:This branch is currently working towards the ‘Curiosity Approach’ which provides endless opportunities for children to develop their curiosity, awe and wonder in a calm and natural environment. We discourage bright colourful walls and excessive plastic furniture and instead we aim to create ‘a home from home’ environment to create a tranquil learning environment.Working Hours :Apprentices are required to be as flexible as possible to meet the needs of the business. Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Broking a range of insurance policies and negotiating with insurers
Helping to indentify cross-selling opportunities and potential gaps in client cover
Answering client queries via email and phone
Issuing policy documentation
Assisting with credit control
Exact day-to-day role will depend on which department the apprentice works in
Training:The apprenticeship will be delivered through one-to-one sessions with your tutor along with other online learning and CII training workshops. You will also be supported by your team and receive on the job training and coaching from Hayes Parsons to complement your studies.Training Outcome:Upon successful completion of the apprenticeship you could progress into an insurance broker role as an account handler or claims handler. Alternatively the apprenticeship will also provide you with the skills to move into a different part of the industry such as underwriting. Employer Description:The Hayes Parsons Group is made up of four companies providing specialist insurance solutions; Hayes Parsons Insurance Brokers, Admiral Marine, CMTIA and Ntegrity Insurance Solutions.
Hayes Parsons Insurance Brokers is one of the South West’s largest independent insurance brokers and provides bespoke insurance and risk management advice to several niche industries including construction, life science and technology, education, marine, museums, and heritage. We also provide personal insurance services for mid and high net worth individuals.
The Admiral Marine team are based in Salisbury and provide yacht and boat insurance to people sailing in the UK and around the world.
The CMTIA team sell liability insurance to market traders and stall holders across the UK. This product is only sold online and so has a strong digital presence.
Ntegrity is also based in Bristol and is a specialist insurance broker providing professional indemnity insurance to accountants, solicitors and freelancers.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative....Read more...
Duties will include:Conduct initial candidate screenings over the phone, via Teams, or in person.Assist in scheduling and coordinating interviews with hiring managers.Be involved in on-site interviews with candidates when required.Identify potential candidates through job boards, social media, and databases.Post job advertisements on various platforms to attract suitable candidates.Attend recruitment events and job fairs to meet potential candidates.Visit client sites to conduct interviews and support hiring processes.Accurately input candidate information into recruitment databases.Maintain and update candidate records, ensuring compliance with company policies.Assist in preparing and issuing employment contracts.Ensure all necessary paperwork is completed and stored correctly.Verify candidates' right to work documents and ensure compliance with legal requirements.Conduct background checks, including reference checks and criminal record screenings.Training:
Level 3 Recruiter apprenticeship standard
Teaching and developing the skills, knowledge, and behaviours required to become a competent Recruiter will take place entirely in the workplace, with no need for day release. One-to-one tutoring sessions will be provided by a dedicated tutor, who will design a bespoke curriculum plan tailored to your strengths and areas for development.Training Outcome:Long term career prospects, pay-roll rise, promotion may be available on successful completion.Employer Description:We are an independent Recruitment agency based in Birmingham specialising in the Industrial market. Formed in 2002 by Nick East and Nigel O’Donnell after a long career with one of the largest providers in the recruitment industry. The company has sustained steady growth with many of the companies who dealt with us in year one are still with us.Working Hours :Mon - Fri 8am - 5pm (1 hour unpaid lunch)Skills: Administrative skills,Attention to detail,Communication skills,Creative,Customer care skills,Driving License,Initiative,IT skills,Organisation skills,Problem solving skills,Sales Skills,Team working....Read more...
Over the course of the next 2 years, we will help you to develop your skills and gain the experience required for you to progress your career within adult care.
We will do this by:
On the job development and experience
Apprenticeship based exercises to help broaden your knowledge
Mentoring from experienced colleagues
Offering great in-house training opportunities, including Moving and Handling and the use of hoists
The services we provide at Boston are person centred to a wide range of individuals helping them to achieve their aspirations, contribute to the local community and to live life to the full. The teams have a wide range of skills and experience and they are always looking to share their skills – what could you bring to the team?Training:Adult Care Worker Level 2 Apprenticeship Standard:
You'll gain work-based experience within our teams, learning from colleagues and bringing new ideas to the role
Boston College will deliver the apprenticeship, you'll attend college workshops and be supported by a dedicated tutor
Training Outcome:
A career within the adult care sector
Employer Description:LCC is committed to providing an excellent person-centred approach for the people we support. At our bases around the county, we provide day opportunities predominantly to adults with learning and/or physical disabilities and older adults. As an Apprentice Support Worker, you will work as part of a team, offering a variety of activities, both on site and in the local community.Working Hours :Working across the week, hours and times will be dependent on the team you'll work with, and more details of this can be provided by contacting the team.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Provide a professional customer point of contact for all enquiries to recruitment and resourcing
Assist with advertising of jobs and promotion of the advertising function to generate additional income for the service
Provide a helpdesk service for managers and customers on all aspects of the recruitment systems
Maintain electronic files and databases, ensuring council policy, including GDPR is adhered to
Work with colleagues in the team to collaborate and support each other and make improvements to current ways of working
Conduct administration duties, including pre-employment checks
Receive training to be able to undertake additional duties as required, commensurate with the level of the job
Training:Successful completion of this apprenticeship gives you an accredited Human Resources qualification at level 3 (CIPD).
Workplace Learning
Provided with a 1:1 Tutor
Delivery - Virtual interactive workshops
Training Outcome:
At the end of the apprenticeship programme, it is anticipated that you will be employment ready, and will be given the opportunity to apply for any available permanent employment opportunities within the service and across the council.
Employer Description:Calderdale Metropolitan Borough Council is the local authority of the Metropolitan Borough of Calderdale in West Yorkshire, England. Calderdale is set in the beautiful South Pennines in West Yorkshire, a vibrant Metropolitan Borough, and an active part of Leeds City Region.
With a career move to Calderdale Council, you will find a meaningful way to contribute. You will also make a real difference to others. With over 600 services, we offer a wide variety of roles. So, you can use your skills and experience to help others and make Calderdale a better place for everyone.Working Hours :Monday - Friday, 9.00am to 5.00pm. Flexible working hours, including home-working (subject to the needs of the role).Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills....Read more...
As a member of the Centralised Outpatient Services team, the post holder will have responsibility for answering a wide variety of calls and queries from patients every day. On average, each call handler answers approximately 80 calls per day in a challenging environment.
Reporting to the Outpatients Team Leader, the post holder will ensure the responsive and professional standards of the North Bristol Outpatients Team are always maintained.
We are looking for talented individuals willing to work hard, with a positive attitude and with a flexible approach to change who can make a significant contribution to the important work of this highly performing team.Training:This role includes the study of the nationally recognised apprenticeship standard - Level 2 Customer Service Practitioner and will include:
Gaining a nationally recognised qualification via our dedicated onsite Apprenticeship Centre.
Having dedicated 1:1 tutor meetings monthly, and attending classroom lessons on site at our Learning and Research building every month.
Gaining knowledge of the structure, function, and values of the NHS and an understanding of the scope of their role within customer service.
Developing skills to identify customer needs, preferences, and expectations, and how this can enhance the overall customer experience through effective communication and problem-solving, as well as much more.
A wide range of support resources available to you, and time given to study and attend lessons. As well as access to peer and mentor support.Training Outcome:We have over 350 careers in the NHS, so progression could be into various roles.Employer Description:There are over 12,000 reasons why North Bristol NHS Trust is a place to be #NBTProud of. We support and care for every member of staff, every carer, every visitor, and will always put the patient first.Working Hours :37.5 hours per week. Shifts TBC (Contact Centre opening hours 08:00 - 17:00, Monday to Friday, part time applicants considered).Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
A broad range of accounting and finance tasks will be undertaken providing experience across our activities. Tasks at some point would include:
Accounts preparation and bookkeeping
Matching the bank feeds
Month-end journals
Understanding the various accounting software in use
VAT returns
Payroll
Personal tax
Business tax
General admin, including a lot of ad-hoc duties, assisting the owners in both administration, finance and other duties, getting to really know the business.
Training:You will undertake the Level 2 “Accounts / Finance Assistant” Apprenticeship (an Intermediate Apprenticeship in Accounting), with full support from Accountancy Learning as part of their Flexible Apprenticeship Programme.
This is a blended learning experience for apprentices which incorporates multiple teaching methods to suit the learning styles of our apprentices. We have on demand learning materials that can be accessed at any time alongside face-to-face contact with a personal tutor either via Microsoft teams, or at one of our college sites once a week.
The other four days a week will be spent in the office where you will undertake further practical and theoretical training.
Training Outcome:It is expected, should you be the right candidate for the job, that you will stay with the company following successful completion of your apprenticeship to undertake further qualifications and increase your responsibility in the office.Employer Description:Bray Accountants was founded in 1978 and has successfully expanded into the largest accountancy practice in Tiverton, Devon. Each partner has their own specialist knowledge and experience which, when brought together as a team, enables us to provide a wide range of services and expertise.Working Hours :Monday to Thursday from 9.00am to 5.15pm & Friday 9.00am to 5.00pm with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Accuracy,Excel skills....Read more...
You will support our Contract Admin team in day-to-day running of Havering Depot, and provide administrative support to the wider organisation, including the senior management team.
Providing general administration support to the contract Manager and wider teams to ensure efficient operations.
Engage, support, and interact with internal and external clients.
Compiling, maintaining, and updating records on various systems
Undertake administrative tasks using Microsoft Office applications
Assist in budgeting, expense tracking, and financial reporting activities
Monitor stationary supplies, refreshments, and IT consumables.
Liaising with couriers and suppliers
Contributing to team effort by accomplishing related tasks as needed
Training:Business Administrator Level 3.
This is a work-based apprenticeship, and you will be support by FCC and Skillcert throughout the qualification. You will be directly mentored by your line manager at FCC and also monthly support from your tutor at Skillcert. Training Outcome:For the right candidate and on successful completion of the apprenticeship you will complete a formal review and if you pass this there will be on offer of full-time employment.Employer Description:FCC Environment –the waste and resource management company that looks at the bigger picture.
We care for both our customers and the environment. We help local authorities and businesses minimise the amount of waste that goes to landfill by transforming it into valuable resources, and we retrieve the full value of the resources we collect and process, so they can be used again and again. Waste that cannot be recycled, we transform into energy.Working Hours :Normal working hours are between 08:30 until 17;00 Monday to Friday which includes 30-minutes unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Working with plants (general care, watering and maintenance)
Helping maintain the surrounding grassed areas and bushes
Helping keep the garden centre clean, tidy and safe
Heavy lifting required
Working outside during all seasons
Helping customers with horticulture queries and requests
Working at the tills serving customers. Till training will be given
Pricing and merchandising stock, ensuring great availability for our customers
Assisting with stock control and replenishment
Unloading and checking off deliveries
Experience within customer service is preferable, however not essential
A positive attitude towards learning about the role is much more important!
Training:The successful candidate will complete Level 2 Horticulture Apprenticeship Standard. This will be delivered in the workplace, with a tutor visiting once a month, and day release at Houghall College once a week.Training Outcome:Possibility of permanent employment for the right person. Employer Description:Small family owned garden centre in the North East of England.
Here at Clay's Garden Centre Ltd, we are an established business based in Washington, that prides ourselves on offering a range of garden equipment, plants and accessories at a reasonable price. Based in Peel Retail Park, we are open 7 days a week with ample free parking nearby.
Our friendly staff are very experienced, and can help you choose from our wide range of garden products. Whether it's some new plants for a decorative border or you want a set of garden chairs, we will be able to help. We also have a coffee shop in our garden centre, and look forward to your visit.Working Hours :Monday–Sunday between 9am–4pm. Please note that this will be a 5-day working week, so when weekends are worked there will be two days off during the week.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative,Patience....Read more...
You will largely be working on bookkeeping, VAT and accounts preparation projects but will also assist in some of the day to day functions that are essential to keeping the office running smoothly.
As a Finance Accounts Assistant, your duties will include but are not limited to:
Supporting the current team in their duties
Purchase and sales ledgers postings
Bank reconciliations
Completing all credit control duties
Month-end procedures
Analyse bank statement up to trial balance
Processing UK and completing VAT Returns
Using Pivot Table to summarise Income and Expenses
Completing other duties as required
The ideal candidate needs to be organised, enthusiastic, friendly, reliable and trustworthy with excellent communication skills and a high attention to detail. You will need to be ready to adapt to a wide range of tasks that could arise and vary from day to day. Training:Our training is typically one day a week. We have classroom learning and flexible LIVE online learning with our qualified tutor, based in Hertfordshire.
You will be working towards gaining the Finance Assistant Apprenticeship AAT Level 2 qualification.Training Outcome:After successful completion of this apprenticeship, you could be considered for further study on the AAT Level 3 Accounts Assistant Apprenticeship, and/or career progression within the company.Employer Description:CAG Accounting Services Ltd is an independent firm of qualified accountants and tax specialists servicing businesses and individuals across the UK. We work closely with our clients to find new ways of generating value, reducing lead time, cutting costs and delivering operational efficiencyWorking Hours :9.00am - 5.00pm
Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Summary of the apprenticeship role:
As a trade supplier apprentice, you will be working in all aspects of the business, from stock control, customer service and sales. This is a fantastic opportunity for someone like you to start your career in the Electrical Wholesale sector.
We are looking for a highly motivated apprentice to join our busy branch.
After full training, responsibilities will include:
Managing stock in and out
Picking and packing customer orders
Liaising with customers on the trade counter
Store transfers & stock control
Completing the sales paperwork in the office
Raising quotations
Taking payments
Sales calls to customers/suppliers
Processing orders on the computer system
Answering customer enquiries
Training:
As an apprentice, you will complete a Trade Supplier Level 2 qualification with a national training provider
Your apprenticeship training will focus on your job, is completed at the workplace, and you will be allocated a tutor and a study session in your working week
Components of the Trade Supplier Level 2 Apprenticeship:
Competence/Knowledge-based qualification
Functional Skills - maths/English (if required)
End Point Assessment – Final Knowledge Test, Observation and Discussion
Apprentices without Level 1 English and maths must achieve this level and take the test for level 2 before taking the end-point assessment
Training Outcome:Excellent opportunity for the right person upon successful completion of the apprenticeship. Employer Description:We have been experts in electrical appliances since 1988
As a manufacturer of product with a portfolio of multichannel brands, Bluestem Group operates in several sales channels; supporting independent and national retailers, wholesalers and distributors as well as B2B and facilities management.Working Hours :Monday - Friday, 8.00am - 5.00pm with 1 hour lunch.Skills: Communication skills,IT skills,Organisation skills,Number skills,Physical fitness,Timekeeping,Eager to gain a qualification....Read more...
Supporting children's learning and development
Engaging children in fun and educational activities
Ensuring a safe and stimulating environment
Observing and recording children's progress
Assisting with daily routines such as meals, nap times, and outdoor play
Working closely with a team of experienced childcare professionals
Minimum of 6 hours per week spent on apprenticeship work and training
Training:
Working towards your Early Years Practitioner Level 2 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including child development from birth to 7 years, safeguarding, promoting wellbeing, supporting activities, purposeful play & educational programmes, and more
You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer
All apprenticeship work and training is completed in the workplace, during working hours
Training Outcome:
As with any apprenticeship opportunity – if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business
Employer Description:The Syston Day Nursery offers a homely, calm and stimulating environment for the children to learn and develop. The classrooms are bright, spacious and include a wide variety of resources and equipment which are developmentally appropriate, offering the opportunity for play and exploration.
Their professional staff team are experienced, fully trained and qualified to look after children from 6 weeks up to 5 years in a nurturing, happy and fun environment. They establish excellent relationships with parents and work in partnerships to support the children to reach their full potential.Working Hours :Monday to Friday shifts between 8am and 6pm.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Supporting children's learning and development
Engaging children in fun and educational activities
Ensuring a safe and stimulating environment
Observing and recording children's progress
Assisting with daily routines such as meals, nap times, and outdoor play
Working closely with a team of experienced childcare professionals
Minimum of 6-hours per week spent on apprenticeship work and training
Training:Working towards your Early Years Educator Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including risk management, key person & attachment, learning & development, and more! You will be given a minimum of 3-hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3-hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.
Training will include paediatric first aid qualification.Training Outcome:As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:The Syston Day Nursery offers a homely, calm and stimulating environment for the children to learn and develop. The classrooms are bright, spacious and include a wide variety of resources and equipment which are developmentally appropriate, offering the opportunity for play and exploration.
Their professional staff team are experienced, fully trained and qualified to look after children from 6 weeks up to 5 years in a nurturing, happy and fun environment. They establish excellent relationships with parents and work in partnerships to support the children to reach their full potential.Working Hours :Monday to Friday shifts between 8am and 6pm.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
General Administration:
Assist with data entry, document processing, and filing
Maintain and update spreadsheets and databases
Handle incoming calls, emails, and correspondence professionally
Organise and maintain office supplies and equipment
Assist in creating and updating records, reports, and company documentation
Sales & Customer Support:
Support the Sales Team with quotations, order processing, and follow-ups
Update customer records and CRM system
Liaise with customers to confirm orders, schedule appointments, and provide updates
Aftercare & Service Support:
Assist in logging aftercare issues and coordinating appointments
Communicate with engineers and customers regarding service visits
Maintain records of completed aftercare work and ensure follow-ups are scheduled
Accounts & Financial Support:
Assist in processing invoices, purchase orders, and payments
Support the accounts team with basic bookkeeping tasks
Help maintain financial records and ensure documentation is organised
Operational & Installations Support:
Liaise with installers and surveyors to ensure job schedules run smoothly
Assist in preparing documentation for installations and service jobs
Support with stock and material ordering when needed
Training:
Business Administrator Level 3
All apprenticeship training will take place in the workplace
You will have a tutor who delivers the training 1-1, and a mentor within your company to support you through your programme
Training Outcome:Career progression within the company.Employer Description:Softview is a family run business of which has been trading for over 28 years. We supply and install double glazing, including windows, doors, conservatories and roofline. We are a small business with under 10 employee’s and 6 installation teams. We pride ourselves of excellent customer service and the quality of our product and installations.Working Hours :Monday - Friday 8.30am - 5pm 1-hour lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Initiative,Time management,Willing to learn....Read more...
Data Management: Add new contacts and update information for existing records in the CRM system, ensuring all data is accurate and up-to-date
Deadline Adherence: Complete assigned tasks within set deadlines to support ongoing data management and project needs
Data Cleaning: Assist in regular data cleaning tasks to maintain the integrity and accuracy of the database
Research and Categorisation: Conduct research on contacts and categorise them accurately within the CRM to enhance data usefulness for business operations
Attention to Detail: Possesses a strong eye for detail and delivers work with exceptional accuracy
Technical Proficiency: Excellent IT skills, particularly in Google Sheets, and a basic understanding of CRM systems
Business Knowledge: Familiarity with company business structures is advantageous
Growth Mindset: Eager to learn, develop skills, progress within the role, and take on additional responsibilities as needed
Training:Next Level will work closely with you to complete your Level 3 Business Administration Apprenticeship. We can hire apprentices at any time and hold regular workshops for those on the course.
These workshops occur once every 2 weeks online.
You will get specific 1-2-1 tutoring and regular reviews between your tutor, manager, and yourself to ensure you are meeting deadlines and staying on top of your work. These may be online or in person at your place of work.
If required, we can also provide Functional Skills in maths and English throughout your apprenticeship.Training Outcome:Upon successful completion of the apprenticeship, there is the possibility of conversion to full-time employment and further training. Employer Description:At Commercial Property Advisors (CPA), our mission is simple yet profound: to offer unparalleled business rates services with a focus on integrity, innovation, and client success. Founded by David Tanswell in 2016, we have rapidly grown into a trusted name in the realm of commercial property consultancy.Working Hours :Monday to Thursday, 8:15 AM to 4:45 PM; Friday, 8:15 AM to 1:30 PM.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative....Read more...
Answering phones/emails/enquiries
Posting job's online using different IT software
Interview candidates via phone/Teams/F2F
Source candidates based on company's requirements
Shortlist candidates, prepare and send their CVs to your consultants
Post promotions on Facebook/LinkedIn/TikTok
Attend exhibition events to attract new candidates
Provide professional customer service to clients and candidates - transfer call to a necessary department
Prepare contracts and complete all the necessary paperwork for successful apprentices
Right to work checks/ID checks/DBS checks
Keep the ATS organised and up to date
Make quality phone calls to your candidates to check on them
Build up strong and professional relationship with candidates
Training:Teaching and developing the skills, knowledge, and behaviours required to become a competent Recruiter will take place entirely in the workplace, with no need for day release. One-to-one tutoring sessions will be provided by a dedicated tutor, who will design a bespoke curriculum plan tailored to your strengths and areas for development.Training Outcome:Successful apprentices will have the opportunity to progress into a full-time recruitment role, with potential career growth into senior consultancy or sales positions.Employer Description:The Apprenticeship Centre has been providing Courses and Qualifications to various industries and associated sectors for over 11 years. We work to place the right people with the right businesses and our national network of trainers know all the latest teaching methods and skills for the different industries we represent. As well as placing apprentices our trainers can also work alongside your existing staff to deliver a wide range of apprenticeship qualifications. Our courses range from Business Admin to manufacturing all the way through to Management. If apprenticeships aren’t the right option for you we also offer Stand Alone NVQs.Working Hours :Monday - Friday 09:00 - 17:00Skills: Administrative skills,Attention to detail,Communication skills,Creative,Customer care skills,Initiative,IT skills,Logical,Number skills,Organisation skills,Problem solving skills,Sales Skills,Team working....Read more...
Raising Sales invoices – Service.
Chasing overdue debt in a timely manner to reduce debtors’ day.
Processing new customer application forms & completing required credit checks.
Applying for Credit Insurance, ensuring the company risk is kept to a minimum.
Sending Customer Statements monthly.
Liaising with customers to resolve queries in a timely manner.
Allocating customer receipts on Xero/Sage.
Ensuring the correct VAT treatment is applied to invoices, including DRC.
Working closely with the finance team to improve processes and controls within the Sales Ledger function.
Adhering to EA-RS social values whilst undertaking all business tasks.
Minimum of 6 hours per week spent on apprenticeship work and training.
Training:Working towards your Level 2 AAT Qualification you’ll attend monthly online 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your Tutor to learn Modules including general business, understanding your organisation, accounting systems & processes, basic accounting & ethical standards. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.
The Level 2 AAT includes a Mandatory Qualification ‘Certificate in Accounting’ made up of 4 modules/exams including Introduction to Bookkeeping, Principles of Bookkeeping Controls, Principles of Costing & The Business Environment.Training Outcome:
As with any apprenticeship opportunity – if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.
Employer Description:EA-RS Fire Engineering are a leading UK specialist in fire detection, fire alarms, fire suppression, water mist and sprinkler systems. To meet their customer requirements, they work to understand individual business needs and offer dedicated fire systems consultancy.Working Hours :Monday to Friday, 8.30am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Team working,Initiative,Time management,Prioritisation,Positive attitude,Motivation....Read more...
Conduct regular spot checks and field visits to monitor and support care staff performance
Address concerns from service users or staff promptly and professionally during service delivery
Ensure compliance with company policies, CQC standards, and other regulatory requirements
Maintain accurate records of care delivery, incidents, and feedback, implementing corrective actions as needed
Conduct staff inductions, supervisions, appraisals, and identify training needs for development
Support recruitment processes, including interviews and onboarding of new staff
Assist in developing and reviewing care plans to meet service users' changing needs
Collaborate with coordinators to ensure adequate staff coverage and effective rota management
Build strong relationships with service users, families, and stakeholders to ensure satisfaction
Provide timely updates and feedback to management on field operations and care delivery
Training:
The apprentice will be working towards the Lead Adult Care Worker Level 3 Apprenticeship Standard including the City & Guilds Level 3 Diploma in Adult Care
Apprentices will receive 1-to-1 tutor support from an assessor with tuition arranged on an individual basis
Training Outcome:
We are hoping that upon successful completion the apprentice will be promoted to a full time Field Care Supervisor at Stivic Care Services
Sponsor the staff on any identified training that will support career progression as long as they are working for the organisation
Employer Description:Stivic Care Services LTD is a trusted provider of home care services that is registered with Care Quality Commission. Our mission is to provide compassionate, high-quality home care that empowers individuals to live with dignity, independence, and a sense of well-being. We aspire to set the standard for home care by continuously improving our services, embracing new technologies, and ensuring that every client feels valued, respected, and cared for. Our office is located about 5 minutes’ walk from Colchester Town Centre – close to public transport and local amenities.Working Hours :Monday - Friday, 9.00am - 5.30pm with a one hour break. Must work one weekend a month (you would work only 3 weekdays if required to work weekend). Minimum of 30 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Join us in providing children with the chance to slow down and reconnect with nature. As a Nursery Apprentice, you will help create an enriching environment where children can engage in outdoor learning, develop creativity, and learn about their natural surroundings. You’ll work closely with experienced staff, gaining valuable experience in early years education and development.
Main Responsibilities:
Support outdoor Forest School sessions and nature-based activities.
Assist with growing fruits, vegetables, and herbs alongside the children.
Help care for on-site pets (rabbits, snails, and fish) and maintain daily routines.
Assist in preparing healthy snacks and supporting the children’s nutrition.
Engage children in creative play using natural resources and promote problem-solving skills.
Work under supervision to gain experience in child development and document progress.
Training:It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.
This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.
This will give you every chance to achieve the highest grade possible! On completion of this 18 month apprenticeship you will have gained; Early Years Practitioner - L2.Training Outcome:Possibility of a full time role after the completion of the apprenticeship. Progression available to Level 3 Early Years Educator if you have already acquired a Level 2.Employer Description:Our setting is warm, cosy and inviting.
Children gain a sense of belonging and enjoy every day with their "Blossom Family".
Children can engage in Nature based activities, lots of messy play and expand on their imagination with curious resources.
The children learn to respect one another, expand on their experiences and make close bonds with the staff and children.
The children are invited to engage in every day task's, such as preparing healthy snack's and dinners and using real crockery and utensils in their play. This helps the children to build social, communication, problem solving skills, as well as life skills.Working Hours :Monday-Friday (9AM-3PM)Skills: Communication skills,Creative,Non judgemental....Read more...
Provide technical support to end-users via phone, email, or in person.
Assist in troubleshooting hardware and software issues, escalating complex problems as necessary.
Install and configure computer systems, software, and network devices.
Set up and maintain user accounts, passwords, and permissions on various systems.
Perform regular system updates and software patches.
Assist with network maintenance and monitoring.
Support and maintain local area networks (LAN), wide area networks (WAN), and other IT infrastructure.
Document issues, resolutions, and any actions taken in support logs.
Provide training and guidance to end-users on basic software, hardware, and IT best practices.
Collaborate with the IT team to ensure smooth and efficient daily operations.
Take part in projects to improve systems, software, and processes.
Maintain and manage hardware inventory, including computers, printers, and other IT equipment.
Assist with data backup and recovery procedures.
Training:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Throughout the program, you will receive dedicated support from your tutor to ensure your success. This will include support in completing any necessary Functional Skills in English and maths.Upon completing your apprenticeship, you will be awarded the Level 3 Information Communication Technician Apprenticeship Standard.
All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments.Training Outcome:Ongoing career development and progression opportunities upon successful completion of the apprenticeship.Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday to Friday 8.30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Social Media
DM Listening & Community Engagement
Website & Blog Support
Stats & Strategy
Event Planning
Admin & Reports
Stakeholder Engagement
Research & Idea Generation
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:
Brand management
Content creation, SEO and utilising AI
Online and offline marketing, including Google Ads certification
You will undertake the ground-breaking Professional Apprenticeships Multi Channel Marketer Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated provider, and also hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The training is delivered using a hybrid model and can be delivered fully remotely if needed. You will have monthly 1-2-1s with your assigned tutor, along with monthly group sessions, where one topic will be covered in detail, and you will have the opportunity to meet and work with all the other apprentices on the course.
The programme is designed to mould you into a high-level, all-rounded digital marketer. You will learn in detail about:
Principles of Marketing
Social media
Brand management
Creating content
Evaluating and reviewing campaigns
Paid media (PPC) and much more
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:There is the opportunity to grow individually in the sector and in marketing.Employer Description:Full-service marketing agency that helps businesses grow by providing tailored marketing strategies. They specialise in social media management, content creation, website support, and event planning, aiming to elevate brands through creative and data-driven approaches. Their focus is on building strong client relationships, boosting online presence, and driving measurable results for businesses.Working Hours :Monday to Friday, between 9am to 5pm (may need out of hours and the odd weekend to attend events, but this isn’t to often and time in lieu will be given for this).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
As an IT Apprentice you will play a crucial role in ensuring our technology systems run smoothly and efficiently for our customers. You will work alongside experienced IT professionals, providing first-line support to our customers and assisting with the maintenance, configuration, and troubleshooting of hardware, software, and network systems. This apprenticeship will provide you with the foundation to become a skilled Digital Solutions Technician.
Day to day tasks:
Provide first-line IT support to end-users, resolving technical issues via phone, email, and in person
Assist with setting up, configuring, and maintaining hardware and software systems
Troubleshoot network, hardware, and software problems, ensuring minimal downtime by diagnosing and resolving
Support the implementation and testing of digital solutions
Collaborate with IT teams on system upgrades, deployments, and documentation
Maintain accurate records of technical issues and solutions
Learn and apply best practices in cybersecurity and data protection
Training:Your apprenticeship training will lead to the Digital Solutions Technician at Level 3 and will be delivered remotely with scheduled tutorials with an experienced tutor from Estio Training. Topics covered will include Working in IT, Testing & Problem Solving, Introduction and Extended Networks, Security and Cloud Systems. Training Outcome:Fidelity is part of the Hermitage Innovation Group. We really value our people and pride ourselves on our loyal team. We genuinely see this as a career opportunity for the right candidate. Employer Description:EPoS industry leaders for over 25 years
At Fidelity EPoS, we are one of the UK’s leading providers of fully integrated EPoS systems. Our solution has been built to support retail and hospitality businesses from a single system. Making it the ideal solution for many business types.
Over the last 25+ years, we have evolved into experts in the supply and support of highly functional, robust and easy to use electronic point of sale systems. Our enviable platform and support service keep our customers choosing to work with us for an average of 10 years.Working Hours :37.5 hour week working Monday to Friday. Your exact hours will be discussed and agreed at interview.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Logical,Team working,Keen in interest in IT,Microsoft Office Products....Read more...
Providing an excellent range of activities that ensures that the child learns whilst having fun.
Supporting children’s learning and development, including supporting planning and observations.
Preparing and maintaining the environment and resources for the children.
Preparation of food for breakfast, snack and afternoon tea.
Supporting children’s self-help needs.
Being creative and enthusiastic.
Following safeguarding rules Undertaking First Aid training as required.
Undertaking training as appropriate to meet any changes in standards or appropriate legal requirements as required.
Ensuring that all Health and Hygiene requirements are always adhered to.
Training:
You will gain a Level 3 Early Years Educator qualification at the end of the course.
All training is completed remotely via teams, your tutor will be there to support you throughout and visit your setting.
Online remote training sessions will take place once every week for the first 8 weeks and they’ll be scheduled in as and when.
You will complete your Level 3 Paediatric First Aid.
Training Outcome:After completion, you will develop into a Level 3 practitioner, with the potential of a permanent position upon successful completion. There is also the potential to go into other childcare orientated roles e.g., social work, teaching, managerial roles etc.Employer Description:Bobblewood Nursery is based in a beautiful old farmhouse in the East Leicestershire village of Bushby. It is lovingly owned and managed by Susan Cowling, a former Early Years lead teacher who left a much loved job for a dearly held dream. Our Bobblewood dream team is comprised of passionate experienced Early Years Educators who love what they do and are committed to providing children with the rich quality experiences we know will help them learn, grow and thrive. Together; children, staff and parents, we are a caring community that genuinely values, deeply respects and continually consults to provide children with the quality childhoods they deserve.Working Hours :Apprentices are required to be as flexible as possible to meet the needs of the business. The average working week will be between 30-40 hours, Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...