Service Care Solutions are looking for a Service Desk Analyst to work within the North Yorkshire Police on a temp to perm contract basis.Location: NorthallertonJob role/responsibilities: As ICT Service Desk Analyst, you will be an integral part of the Service Delivery team, you will provide response to managing incidents and service request supporting the ICT technology strategy and road map which is intrinsically linked to the organisational priorities of the OPFCC, NYP and NYFRS. You will work in a team of Service Desk Analysts to deliver incident management and request fulfilment whilst maintaining service stability working closely with the wider ICT Team.
Provide technical support for ICT equipment, infrastructure, and applications via various channels (phone, in person, self-service), resolving issues and addressing inquiries effectively.
Respond to and manage ICT service cases, aligning with service level agreements and ensuring quality service reporting data to support broader ICT operations.
Collaborate within the Service Support Team to influence the Service Delivery strategy, aligning with the goals of OPFCC, NYP, NYFRS, and Enable NY.
Engage positively with stakeholders, gathering feedback to ensure the service desk activities meet present and future business needs. Identify and propose innovations for enhancing the service transition lifecycle to support organizational requirements.
Support incident management and request fulfilment, meeting established time and performance quality standards across the department.
Assist line management in incident and request fulfilment management, including communication with end users and third-party providers, keeping the service support manager informed of ongoing activities and outstanding issues.
Contribute to developing and implementing service support processes, compliance requirements, consulting with clients, fostering knowledge sharing, participating in relevant events, and contributing to a knowledge library following policy and process guidelines for documentation.
Requirements:
To succeed in this role, you will be educated to higher education level in a relevant discipline or be able to demonstrate experience of working in an ICT service desk function within a busy multidisciplined ICT service.
You will have a knowledge of incident and request fulfilment processes with a good attention to detail.
You will be a problem solver with analytical skills in a highly technical customer focused service environment.
With good communication skills, you will be able to form effective working relationships at all levels, and the confidence to challenge a range of internal stakeholders relating to service support matters.
You will be able to communicate in the appropriate style and language with a wide range of contacts.
You will have experience of public sector including procurement and ideally in an emergency service setting such as Police or Fire and Rescue Services.
If you are interested in this role or want further discussion, please contact Lewis O’Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a £250 referral scheme in place.....Read more...
IT Service Desk – 2nd Line Support AnalystReports To: 2nd Line Team LeaderLocation: Wilmslow/RemoteHours of Work: Mon-Fri 8 am-6 pm (Rota shifts)Salary: £28000 per annum
The RoleThe IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues.
In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives.
We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely across the UK.
This role would suit someone looking for their next role in IT having at least 1 year’s experience in a similar role preferably with ITIL and Microsoft certifications.
DutiesInclude but not limited to:• Performance and capacity monitoring of systems and environments• ISO27001 compliance monitoring and proactive/reactive management of issues• Resolution of escalated colleague service requests or incidents as assigned within SLA• Supporting 1st Line Support / Service Desk in busy periods• Set up new hardware such as PCs, Laptops, iPhones and iPads. • General end-user compute support tasks• Liaising with 3rd party Suppliers• Escalating calls where necessary to 3rd-line support• Create and manage user accounts and licences in M365, Local Active Directory and Azure Active Directory. • You will be required to travel to other offices as and when required.
Skills• Customer focussed and personal drive to deliver the best solutions • Enthusiastic to deliver the best customer service putting your colleagues at the heart of everything you do• Good communicator on the telephone, through email, and face-to-face• Proven organisational skills• Diligent, attention to detail• Great team player with the ability to act on your own initiative when required• Ability and desire to learn about the systems we support• Enjoy solving problems• Ability to prioritise your own work loads and manage expectations• Calm and focused
Technologies
Knowledge and experience in the following is crucial• Windows Platforms – Windows 10/11, Server 2012, 2016, 2019• IT Hardware• Active Directory• PowerShell• M365 / Teams / SharePoint / OneDrive• Antivirus software• Intune Endpoint Manager • Cloud Based technologies (Azure / AWS)• Autopilot• Cloud Based Telephony• ITSM Tools
Knowledge and experience in the following will be advantageous.• Hyper V• VPN, RDP • Mobile devices – iPhone, iPad• Google Suite• Apple Business Management• Multi-Tenant administration• Experience in tenant migration
Hit Apply now to forward your CV.....Read more...
IT Service Desk – 2nd Line Support AnalystReports To: 2nd Line Team LeaderLocation: Wilmslow/RemoteHours of Work: Mon-Fri 8 am-6 pm (Rota shifts)Salary: £28000 per annum
The RoleThe IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues.
In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives.
We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely across the UK.
This role would suit someone looking for their next role in IT having at least 1 year’s experience in a similar role preferably with ITIL and Microsoft certifications.
DutiesInclude but not limited to:• Performance and capacity monitoring of systems and environments• ISO27001 compliance monitoring and proactive/reactive management of issues• Resolution of escalated colleague service requests or incidents as assigned within SLA• Supporting 1st Line Support / Service Desk in busy periods• Set up new hardware such as PCs, Laptops, iPhones and iPads. • General end-user compute support tasks• Liaising with 3rd party Suppliers• Escalating calls where necessary to 3rd-line support• Create and manage user accounts and licences in M365, Local Active Directory and Azure Active Directory. • You will be required to travel to other offices as and when required.
Skills• Customer focussed and personal drive to deliver the best solutions • Enthusiastic to deliver the best customer service putting your colleagues at the heart of everything you do• Good communicator on the telephone, through email, and face-to-face• Proven organisational skills• Diligent, attention to detail• Great team player with the ability to act on your own initiative when required• Ability and desire to learn about the systems we support• Enjoy solving problems• Ability to prioritise your own work loads and manage expectations• Calm and focused
Technologies
Knowledge and experience in the following is crucial• Windows Platforms – Windows 10/11, Server 2012, 2016, 2019• IT Hardware• Active Directory• PowerShell• M365 / Teams / SharePoint / OneDrive• Antivirus software• Intune Endpoint Manager • Cloud Based technologies (Azure / AWS)• Autopilot• Cloud Based Telephony• ITSM Tools
Knowledge and experience in the following will be advantageous.• Hyper V• VPN, RDP • Mobile devices – iPhone, iPad• Google Suite• Apple Business Management• Multi-Tenant administration• Experience in tenant migration
Hit Apply now to forward your CV.....Read more...
Are you an experienced Application Support Analyst or Systems Administrator? Do you have specific experience of supporting a property management application or Dynamics 365? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Application Support Analyst to add their expertise a team of application support specialists for a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement. The purpose of the role will be to provide application support, development, and maintenance, including help desk support, handling telephone queries & desk side support. You will be positive and customer satisfaction driven in the provision of help desk services over ticket and call, measuring quality, resolutions, and timing. You will also be involved in ad hoc project work, the investigation & root cause analysis of underlying system issues, as well as helping with systems configuration, data conversion and testing where necessary. Must Have
Experience providing at least second line support/systems administration on software applications.
Incident and problems management.
Experience of supporting Microsoft Dynamics 365 or a property management application such as Civica Cx, NEC Housing, MRI Housing, Capita ONE/OPENHousing, Aareon QL, MIS ActiveH, or similar.
Office 365 applications
Experience working in an ITIL environment.
Nice to Have
SQL scripting or querying
SharePoint
Information/Application Security
ITIL v3 certification
Azure
As an individual you will be analytical with excellent critical thinking skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. The role is hybrid, predominantly home-based, with travel to the office in Manchester twice a week. Alongside a competitive salary you will receive a solid benefits package that includes excellent pension, leave entitlement, as well as training, and professional development opportunities. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Front Office Manager - 4* Coastal Hotel in Wexford
MLR are seeking a passionate Front Office Manager to join this beautiful 4* coastal Hotel in Wexford.
As Front Office Manager, your role will be pivotal in orchestrating exceptional guest experiences, overseeing front desk operations, and leading a team of dedicated professionals.
You will collaborate seamlessly with department heads to drive strategic initiatives that enhance guest satisfaction, elevate service standards, and optimize revenue streams.
This is an incredible opportunity to work within a group that demonstrates a proven track record of progression and development for all team members.
For more information, please submit your CV through the link below. ....Read more...
Role: Senior Service Analyst
Location: Maidstone, Kent
£Competitive + Company Bonus & Benefits
Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours)
Our client, a leading international manufacturer, is currently recruiting an experienced Senior Service Analyst to join their site in Maidstone. This is an exciting opportunity to join a growing team within this newly established vacancy.
As a Senior Service Analyst, you will report directly to the local Service Desk Team Lead working closely with other colleagues to service impacting incidents and to fulfil requests. Knowledge of supported services and team responsibilities will be required to effectively manage escalations and reassign incidents and requests for faster resolutions.
Duties include:
- Deliver day-to-day activities for Incident Management, Request Management, and Service Desk processes whilst following the documentation available to support these activities.
- Collaborate with service analysts across all business functions to meet and where possible exceed agreed Service Level Agreements (SLAs)
- Support and lead quarterly site Service Reviews, presenting SLA reports and collaborating with business stakeholders to optimise site services.
- Follow up on end customer survey feedback to establish opportunities for future CX improvement.
- Recommend and where applicable deliver continuous improvements to operational procedures.
What we are looking for:
- Experience in Service Management or an end-user support role in a fast-paced industrial or manufacturing industry.
- Practical knowledge of IT Service Management systems and processes and the associated frameworks (ITIL or Similar)
- Experience in PowerShell / Automation Scripting, Apple IOS / Change & Request Management, Problem Management and updating technical guidance and knowledge base documentation.
- Technical knowledge of AD for user and computer management.
- Basic knowledge of Networking, WAN and LAN technologies.
- Technical knowledge of client and service OSs and Microsoft Office applications.
- Knowledge of Backup and Restore processes.
- IT Operating Model change experience.
- Experience in dealing with customers, providing telephone and remote virtual desktop support.
- Service performance measurement and reporting skills.
- Experience in communicating effectively and working as part of a team.
- Good business communication skills.
Benefits:
- On-site gym
- On-site canteen
- Competitive pension package
- EAP Schemes
- Wellbeing days
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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1st Line Support Technician - Burton-on-Trent
Join a leading healthcare company dedicated to enhancing patient care through innovative and cutting-edge technology. As our client continues to grow, they are seeking a dynamic and skilled 1st Line Support Technician to join their team.
Position Overview: As a 1st Line Support Technician, you will play a vital role in providing technical assistance and support to staff across various business departments. Your primary responsibility will be to troubleshoot and resolve technical issues promptly to ensure seamless operations across the service desk. The ideal candidate will possess excellent communication skills and strong problem-solving abilities.
Key Responsibilities:
Provide first-line technical support to end-users, including troubleshooting microsoft related technology inlcuding Windows 10/11 & Office 365.
Respond to support requests via phone or email and escalate complex issues to the appropriate team members when necessary.
Install, configure, and maintain computer systems, printers, and other peripherals.
Assist in user account management, including password resets and access permissions.
Document technical procedures and create knowledge base articles for end-user self-help.
Collaborate with IT team members to implement and support IT projects and initiatives.
Key Skills required:
Experience using a service desk ticketing system.
Strong knowledge of Windows operating systems (Windows 10, Windows Server) and Microsoft Office Suite.
Familiarity with Active Directory, Exchange, and basic networking concepts.
Excellent troubleshooting and problem-solving skills with a methodical approach.
Exceptional interpersonal and communication skills, with the ability to interact professionally with users at all levels.
Ability to work independently and prioritize tasks in a fast-paced environment.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) would be useful.
Salary:
For this position, my client are offering a salary of up to £24,000, plus excellent benefits.
Crimson is acting as an employment agency regarding this vacancy. The link to Crimson’s Privacy Statement is here, should you wish to view prior to applying for this vacancy.....Read more...
Are you an experienced Recruiter? Are you motivated by being in control of your earning potential?
If you thrive in dynamic, high-energy setting then your job search ends here! We are looking for an experienced recruiter, who has the drive and the passion to succeed at STR working in our esteemed Automation brand 'Talos Automation,'. You will have the opportunity to control your earning potential and develop your individual desk like is it your own business
This is an exceptional opportunity to be part of an innovative and forward-thinking international company, where your efforts will play a crucial role in shaping the future of our organization.
Working at STR
Since 2000, we have been offering specialized recruitment services via contract, direct hire and project solutions. STR Group stands as a leading recruitment entity, encompassing six distinct niche brands operating in Automation, Life Sciences, Architecture & Interior Design, Maritime, Engineering & Manufacturing, and Built Environment.
What are we looking for?
Recruitment experience in automotive industry
Strong business acumen and commercial outlook
Take initiative and take pride in your own desk
Proven financial performance in either contract or permanent recruitment
A self-starter who is target and goal oriented
Clear vision of what you want from your career and takes pride in excelling
Positive approach to everything you do
Able to demonstrate their desire for success, confidence, and self-belief
Hard working, punctual, and able to work to tight deadlines
Flexible, adaptable, and able to think outside of the box
What are we offering you?
Flexible working available (after probation period)
Modern, slick, state of the art office, with fitness centre, food service and restaurants on site
Employee of the Month & Quarter reward schemes
High achievers have the chance to go on all-paid holidays to Las Vegas, Ibiza, Miami, New York or Dubai every year!
Special work anniversary recognition, including chocolate or sweet bouquets, vouchers, champagne, bonus & additional holiday (depending on length of service)
15 vacation days plus 1 day per each year of service – maximum 20 days + public holidays
The opportunity to purchase up to 5 additional vacation days via salary sacrifice
Health care provision
A company pension scheme
Enhanced maternity/paternity leave
Birthday holiday leave
Free onsite covered parking
An Employee Referral Programme
STR commit to offer disabled people an interview if they meet the minimum criteria for the job vacancy.
Join us on this exciting journey, send your CV to talent@strgroup.co.uk to apply today!
TA is acting as an Employment Agency in relation to this vacancy.....Read more...
Shift pattern: 12 hours shifts on 5on/2off ; 2on/5off ; 5on/2off; etc.Contract: 42h per weekKey missions :
Responsible for the smooth running of the day-to-day operations of the Front Desk, entrances & lobby during the night.To consistently deliver service excellence to the residents in conjunction with the company standards, procedures and policies, keeping in view the ever-changing residents’ needs
This is a fabulous opportunity for a multi-skilled and multi-tasking Concierge-Receptionist individual to join a well-established Residential Management Company for the Night Shifts.Luxury is at its best in those new residential building and we are seeking discreet individual to provide Reception - concierge service to the residents.If you are from a residential luxury concierge background or a 5*/ luxury hotel background looking for a new challenge then please apply today.English fluency (oral and written) is mandatory. Another language always a bonus.Must have valid Rights to work in the UK. Application: Send your CV to Ed – ed@corecruitment.com....Read more...
E3 Recruitment is one of the UK’s leading recruitment agencies, we continue to trail-blaze in recruitment through the exponential growth we have accomplished since starting over 10 years ago. Our staff turnover is 6% - we invest heavily in our people, the company infrastructure and continuously support everyone who joins our family. We are an inclusivity awarded company with an ambitious plan that is freely shared and achieved year-on-year through our incredible people. We are seeking two consultants to join our Automotive and Fleet Division at our Elland Head Office. You will be provided with a warm desk of jobs ready for you, credible leads, supported by the E3R brand, and extensive resources throughout the business.Operating nationally from our office networks in Elland - Halifax, Leeds, Sheffield and London, we are able to adapt to our clients’ needs and the ever changing recruitment market environment. What’s in it for you:
Highly competitive base salary, with uncapped bonus potential, year one OTE – 50k +, Year 2 £80/100k +
Our car allowance is generous and is offered in line with targets
The opportunity to be supported by our full time Learning and Development manager, whilst working alongside leading recruitment professionals
We promote continual self-development through our bespoke in-house training academy, 121 coaching sessions, and individual personal development plans
Highly competitive holiday allowance increasing with years of service
Private Healthcare
State of the art private onsite gym and shower facilities which are free to use.
Free parking
The ability to work with leading UK and International businesses.
A warm desk with vacancies ready to fill.
Free fruit, plus an extensive work event calendar including meals out, parties, team building experiences, plus the opportunity to attend industry related conferences and events
We create long-term careers for our people.
A healthy workforce is of paramount importance to us, both physical and mental health.
We offer one of the most comprehensive private health plans provided in the market today.
We automatically increase basic salaries for people who are over-performing.
Our culture is supportive, fun, empowering, inclusive, progressive, flexible, sharing, and hard working.
The ability to become a specialist and niche recruiter with a leading UK recruitment business.
We would love to speak to people who have one or more of the following:
You have previously worked as a recruitment consultant within a professional appointment capacity, twinned with experience of managing permanent assignments in a 360 capacity
You have worked with a CRM system
You passionate about providing world-class service to clients and candidates alike, with a passion to meet new people and get out there
If of interest, apply now! Alternatively if you would , like a private chat about the position please contact Andrew Joseph ....Read more...
Job Title – Licensing Support Administrator Location –Walker NE6 Contract – Temp - Sept Hours – Full-time, Monday to Friday, 8:00 am - 4:00 pm Role summary – Are you looking for a role where you can contribute to a dynamic team environment while utilising your administrative and customer service skills? This client has two exciting opportunities for Licensing Support Administrators to join their team Key Responsibilities:
Support the licensing team by inputting and processing licensing applications related to taxis.
Maintain accurate records and databases for licensing activities.
Assist with booking MOT schedule tests and managing related administrative tasks.
Provide excellent customer service at a busy reception desk.
Utilize ICT skills to efficiently handle inquiries and correspondence.
Requirements:
Strong customer service skills with the ability to handle inquiries professionally.
Proficiency in Microsoft Office packages (Word, Excel, Outlook).
Excellent organizational skills with a keen eye for detail.
Ability to multitask and prioritize tasks effectively in a fast-paced environment.
Previous experience in a similar administrative role is desirable but not essential.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk....Read more...
A client within the Public Sector based in West Yorkshire is currently recruiting for a Structural Engineer to join their team as soon as possible. The client is offering a full time, temporary position on an ongoing basis with the ideal candidate having experience of working within a local authority.
The Role
Key purpose of the role is to have detailed knowledge of structural issues associated with new build, extensions, remodelling and refurbishment of all building types* Domestic / Commercial / Schools / Sports Centres / Care Homes) including historic and listed buildings.
Key responsibilities will include but not be limited to:
Environmental and contaminated land and property assessments including undertaking desk-based studies and procuring specialist site investigations, advising on flood risk and drainage strategies and undertaking land profiling exercises
Manage demolition contracts and land remediation schemes from feasibility stage to completion of works on site.
Preparing briefs/requirements for suppliers to complete major capital schemes from site suitability assessments, structural design and detailing, drainage design to completion of works on site.
Structural design i.e. reinforced concrete, composite structure, timber, masonry and structural steel. Structural design and feasibility assessments. Structural surveys and investigations including stability and condition assessments.
The Candidate
To be considered for this role you will require knowledge of traditional and system-built properties including general advice on maintenance and repair.
The below skills would be beneficial for the role:
A working knowledge of desk studies, site investigation
Long term monitoring and health and safety inspections of owned properties
Party Wall assessments and advice in accordance with the Party Wall Act
The client is looking to move quickly with this role and as such are offering £30 – £35 per hour Umbrella LTD Inside IR35.
How to Apply
If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.
Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.
Referral Bonus
If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.
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Full time Receptionist with great customer service skills needed for a leading importer & distributor in North London N4
THE ROLE
As Receptionist you will be the initial point of contact for meeting and greeting visitors, including providing information and hospitality to clients. As well as reception duties there will be some general office administration - filing / checking stock / helping with meetings, ordering stationary, supplies etc.
Working hours for this role are 8.30 am to 5.30 pm, Monday to Friday
THE COMPANY
Our London based client is one of Europe’s leading importers and distributors of quality products from around the world. Friendly and fun office atmosphere
THE PERSON
As Receptionist you will ideally have some experience in a similar customer facing role. You will also need:
excellent customer service skills
knowledge of Word, Excell, Outlook etc
a friendly disposition
excellent communication skills
Working hours for this role are 8.30 am to 5.30 pm, Monday to Friday
If you wish to be considered for the role of Receptionist, please forward your CV quoting reference 240538C
WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK
Applications are invited with experience in: receptionist customer service front desk reception administration office communication Word North London N4 jobs....Read more...
JOB DESCRIPTION
DAP is looking to hire IT Service Desk Analyst based at Dallas, TX, and supporting Dallas plant & Garland Distribution Center. The IT Service Desk Analyst is responsible for maintaining, supporting and troubleshooting desktop, laptop, RF handhelds, and mobile devices, as well as providing end user support. Primary functions also include the management and analysis of currently deployed technology and provide recommendations for future improvements and optimizations.
Responsibilities
End User Activity
Evaluate incoming tickets to identify patterns, analyze current toolset and gather end-user requirements to provide recommendations for optimization. Manage incoming support tickets from end users, including documenting details, providing troubleshooting steps and resolution. Install, maintain and support end user software.
End Point Activity
Manage the end point lifecycle process and make recommendations for optimization. Lead efforts, and provide guidance on, defining the future end point strategy. Manage the configuration of new end points (laptop, desktop, RF). Manage End Point vendor relationships.
General IT Duties
Maintain a working relationship with people of varying personalities. Participate in monthly maintenance downtime as needed. Participate in on-call support rotation. Assist with other facets of IT Infrastructure operations as needed.
Requirements
Associate degree or specialty technical training required. 1 to 2 years of experience with imaging, maintaining, and troubleshooting desktops, laptops, and mobile devices. 1 to 2 years of technical knowledge of Microsoft Windows and MAC OS operating systems. 1 to 2 years of experience with troubleshooting the Microsoft Office suite of applications. Knowledge of TCP/IP principals, including DNS and DHCP Ability to manage and deliver multiple priorities in a constrained timeline. Problem solver will need to analyze cause and effect relationships as they relate to IT Operations. Ability to successfully manage relationships with people that have varying personalities. Ability to identify business and IT technical requirements. Ability to support cross-team collaboration to ensure your focus area integrates with the overall solutions. Excellent oral and written communication
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
Are you a passionate and driven individual, with a deep understanding of the software industry? Do you thrive in a past paced environment and have the skills to identify top talent? If so, we have just the role for you working for STR Group as a Senior Software Recruitment Consultant!
You will have the opportunity to control your earning potential and develop your individual desk like is it your own business. This role isn’t just about filling positions, it is about shaping the future of tech and bringing together the right people. You’ thrive in a dynamic environment, and make a significant impact on the software industry.
Working at STR
STR have been providing specialist permanent and contract recruitment services since 2000 and is comprised of 6 niche brands, working in Life Sciences, Architecture & Interior Design, Automation, Maritime, Engineering & Manufacturing and Built Environment.
What are we looking for?
As a Software Recruitment Consultant, you will be at the forefront of connecting expectational software professionals with exciting career opportunities.
Proven experience in recruitment, preferably in the software or IT industry
Strong business acumen and commercial outlook
Take initiative and take pride in your own desk
Proven financial performance in either contract or permanent recruitment
A self-starter who is target and goal oriented
Clear vision of what you want from your career and takes pride in excelling
Positive approach to everything you do
Able to demonstrate their desire for success, confidence, and self-belief
Hard working, punctual, and able to work to tight deadlines
Flexible, adaptable, and able to think outside of the box
What are we offering you?
Competitive, market leading basic salary
Structured, clear, performance-based career progression opportunities with the ability to fast-track promotions
Up to 30% commission scheme
Opportunity for Leadership Training & Development
Flexible and hybrid working available
Modern, slick, state of the art offices with breakout areas and dedicated kitchen (including Pool & Football tables)
Breakfast club
Company wide monthly offsite Business meetings
Employee of the Month & Quarter
Quarterly Directors Lunches at 5* restaurants
Annual Conference, Summer & Christmas parties celebrating with the whole company
Special work anniversaries, including chocolate or sweet bouquet, voucher, champagne, bonus & additional holiday depending on length of service!
23 days holiday plus bank holidays (rising by one day each year of service capped at 28 days)
You can purchase up to 5 days extra holiday
Health care cash plan and optional private health care from Day 1!
Company Pension scheme
Enhanced Maternity/paternity leave
Birthday off
Drinks fridge
Free onsite parking
Cycle to work scheme
Employee Referral Programme
STR commit to offer disabled people an interview if they meet the minimum criteria for the job vacancy.
We would love to talk to you about opportunities at STR and more importantly - what we can offer you and your career. Apply directly today!
TA is acting as an Employment Agency in relation to this vacancy.....Read more...
Are you passionate about shaping the future of architecture and interior design? Do you thrive on connecting exceptional talent with remarkable opportunities? Do you want access to one of the best commission structures in the industry?
Working with international clients and candidates we are looking for Experienced Recruiters, who have the drive and the passion to succeed at STR. You will have the opportunity to control your earning potential and develop your individual desk like is it your own business. Our team plays a pivotal role in bringing together brilliant designer, architects and visionaries with the most innovate firms and projects.
Working at STR
STR have been providing specialist permanent and contract recruitment services since 2000 and is comprised of 7 niche brands, working in Life Sciences, Architecture & Interior Design, Automation, Maritime, Engineering & Manufacturing and Built Environment.
What are we looking for?
Proven experience in recruitment, preferably in architecture or interior design
Strong business acumen and commercial outlook
Take initiative and take pride in your own desk
Proven financial performance in either contract or permanent recruitment
A self-starter who is target and goal oriented
Clear vision of what you want from your career and takes pride in excelling
Positive approach to everything you do
Able to demonstrate their desire for success, confidence, and self-belief
Hard working, punctual, and able to work to tight deadlines
Flexible, adaptable, and able to think outside of the box
What are we offering you?
Competitive, market leading basic salary
Structured, clear, performance-based career progression opportunities with the ability to fast-track promotions
30% commission scheme
Opportunity for Leadership Training & Development
Flexible and hybrid working available
Modern, slick, state of the art offices with breakout areas and dedicated kitchen (including Pool & Football tables)
Breakfast club
Company wide monthly offsite Business meetings
Employee of the Month & Quarter
Quarterly Directors Lunches at 5* restaurants
Top 10 Billers have the chance to go on all paid holiday to Las Vegas, Ibiza, Miami, New York or Dubai every year!
Annual Conference, Summer & Christmas parties celebrating with the whole company
Special work anniversaries, including chocolate or sweet bouquet, voucher, champagne, bonus & additional holiday depending on length of service!
23 days holiday plus bank holidays (rising by one day each year of service capped at 28 days)
You can purchase up to 5 days extra holiday
Health care cash plan and optional private health care from Day 1!
Company Pension scheme
Enhanced Maternity/paternity leave
Birthday off
Drinks fridge
Free onsite parking
Cycle to work scheme
Employee Referral Programme
STR commit to offer disabled people an interview if they meet the minimum criteria for the job vacancy.
We would love to talk to you about opportunities at STR and more importantly - what we can offer you and your career. Apply directly today and be the architect of your own career!
TA is acting as an Employment Agency in relation to this vacancy.....Read more...
COMMERCIAL ACCOUNT EXECUTIVELEEDS£40,000 - £50,000
THE OPPORTUNITY:
Join a renowned insurance brokerage in Leeds as a Commercial Account Executive. With an established book of business, this role offers a warm desk, a flexible hybrid split, and the opportunity to work for one of the oldest and most established brokerages in the UK.
ACCOUNT EXECUTIVE RESPONSIBILITIES:
Provide exceptional broking services, ensuring high-quality customer service and positive outcomes for clients.
Cultivate strong relationships with brokers, insurers, and service providers.
Negotiate with insurers to secure optimal terms for clients.
Understand the needs and challenges of brokers and clients, taking a proactive approach to problem-solving.
Add value to clients at every interaction and address issues constructively.
Support team leaders and adhere to placement strategies set by the Insurer Relationship & Placement Manager.
Maintain knowledge of the role and contribute to team efficiency and development plans.
THE IDEAL CANDIDATE:
Minimum of 3 years' experience in commercial account handling or broking.
GCSE or equivalent education required, with A Level or degree-level qualifications preferred.
CII qualifications are advantageous but not essential.
Proficiency in MS Office is required, with prior experience in broking software preferable.
Strong negotiation and influence skills are necessary for dealing with insurers and brokers.
Full UK Drivers License
TO APPLY:
If you possess the required skills and experience, please submit your CV for immediate consideration. Interviews are currently being scheduled.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Electrical Handyperson - FM - Full Time - Central Belt - Salary up to £32,000 A new opportunity for a Electrical 18th Edition to join a leading Facilities Management company in the Central Belt on a permanent basis. This position will see you deal with small electrical works such as planned and reactive maintenance tasks. Key responsibilities: ● Ensure that all planned and reactive maintenance tasks are delivered to agreed timelines and SLA’s / KPI’s, including emergency lighting, and remedial works.● Responsibility for ensuring that all relevant help desk calls (both planned and reactive) are fully completed with sufficient information and are either; signed offor a work order is created within our system, and returned for further scheduling.● Oversee associated specialist subcontractors working on sites and ensure they fulfil their obligations of their contracts and undertake their work effectively andsafely.● Worked in a similar role covering multiple sites and be familiar with reactive and planned electrical maintenance. Requirements: ● Worked as an electrical mate and hold 18th edition.● Good customer service skills.● Ability to work as an individual and as part of a team.● Proven track record working in facilities maintenance.● Good time management and organisational skills.● Clean driving license. Package: ● Salary up to £32,000● Company van● 25 days holidays + Bank holidays.● Overtime at 1.5 and 2.0● Company pension.● Career progression. To apply for this position please forward your CV to Aimee@cbwstaffingsolutions.com....Read more...
Electrical Improver - FM - Full Time - Central Belt - Salary up to £32,000 A new opportunity for a Electrical 18th Edition approver to join a leading Facilities Management company in the Central Belt on a permanent basis. This position will see you deal with small electrical works such as planned and reactive maintenance tasks. Key responsibilities: ● Ensure that all planned and reactive maintenance tasks are delivered to agreed timelines and SLA’s / KPI’s, including emergency lighting, and remedial works.● Responsibility for ensuring that all relevant help desk calls (both planned and reactive) are fully completed with sufficient information and are either; signed offor a work order is created within our system, and returned for further scheduling.● Oversee associated specialist subcontractors working on sites and ensure they fulfil their obligations of their contracts and undertake their work effectively andsafely.● Worked in a similar role covering multiple sites and be familiar with reactive and planned electrical maintenance. Requirements: ● Worked as an electrical mate and hold 18th edition.● Good customer service skills.● Ability to work as an individual and as part of a team.● Proven track record working in facilities maintenance.● Good time management and organisational skills.● Clean driving license. Package: ● Salary up to £32,000● Company van● 25 days holidays + Bank holidays.● Overtime at 1.5 and 2.0● Company pension.● Career progression. To apply for this position please forward your CV to Aimee@cbwstaffingsolutions.com....Read more...
Desktop Support Engineer
An exciting opportunity for fast-tracked career progression has arisen with a leading IT Service Provider based in Leeds. Specialising Cloud, Connectivity, Unified Communications & Collaboration technologies and services, this industry leader has expanded rapidly through both organic growth and acquisition, and is in need of several further ambitious IT support analysts to provide technical support to their enterprise scale customers.
You will be a part of an energised and experienced IT support team, providing internal technical support for a broad range of leading cloud products and services, underpinned by excellent customer service. The business has a strong ethos of upskilling and hiring from within, working closely with you to plan and support your career progression within the organisation right from the outset. Many of the organisations senior technical specialists and managers have progressed rapidly from the service desk.
Role Responsibilities (condensed):
Offer a high level of technical IT support to a variety of clients at second-line level
Ensure incidents are resolved in line with SLAs
Escalate any unresolved issues to 3rd Line support
Ensure internal documentation is developed and maintained
Learning and development; staying up-to-date and expanding your technical knowledge
Required experience, skills and knowledge
Experience in a 2nd line technical IT support role, supporting Microsoft Windows based OS and systems.
General user account management; Active Directory, Office 365 etc.
Server, virtualisation and storage solutions
Cisco Networking – Switches / routers / firewalls
VoIP telephony solutions
…… The business provide and support many other technologies – these are the core requirements (full Job Description available)
Remuneration:
Salary of up to £35,000 PA
Excellent employment benefits package and supported learning, development and career progression.
Note that this is a hybrid based position. Free parking onsite. (Monday-Friday) ....Read more...
AV Service Delivery Manager – I am looking for someone who lives and breaths the world AV service. This position requires a technical AV VC individual who comes from the AV corporate or residential integration or on site market place. This is not a position based on site this is an office based position. You will need to be a highly organised individual who understands the ins / outs of the world AV service and maintenance. The role will see you being an integral part of the team who can take charge of all aspects of the service department / team and work to help deliver a first class service offering:
Role Overview:
1) Overall responsibility and ownership for customer service levels, client retention, Service Division performance, Service Level Agreement (SLA) and KPI achievement.
2) Management of the Service Team as well as being hands on, approachable and focused on both internal and external resolution.
3) Ownership of the Service Desk strategy. This includes planning, process implementation, improvement and updating, KPI setting and measurement
4) High levels of communication with all clients to ensure good relationships and high levels of customer satisfaction.
5) Creating and delivering weekly reports, regular performance analysis and client specific ticket reports. Metric driven.
6) Deal with any client complaints and manage escalations, where necessary.
7) Manage the process of fault resolution from taking the initial call, tech support, visit coordination, engineer visits with full knowledge of the issues, correct equipment and historical data from any previous visits through to report and resolution.
8) Management of communications to ensure returns, repairs and orders are documented, placed and goods received/delivered in an appropriate time frame.
9) Onboard new clients, including introductions and assignment of dedicated resource to ensure a seamless client experience. This will be achieved by ensure all departments collaborate and communicate on a continuous basis, sharing relevant information and up to date documentation.
If this is the new role that you are craving then please send me your full technical CV to find out more.
YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV
AV A/V A-V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VC VIDECONFERENCE MTRS MTR CRESTRON LUTRON ILIGHT LIGHTING SOUND CEDIA MDU MDUS SMARTHOME AUTOMATION CONTROL AVIXA AUDIO AUDINATE DANTE QSYS Q-SYS DSP BI-AMP SERVICE MAINTENANCE PREVENTATIVE ITIL SUPPORT BUCKINGHAMSHIRE BERKSHIRE BRKS HERTS HERTFORDSHIRE LONDON OXFORDSHIRE BEDS BEDFORDSHIRE....Read more...
Sacco Mann is a leading legal and IP recruitment specialist – we have been working in this sector for 27 years and have a long-established prestigious client base. We are now looking to recruit a Recruitment Consultant for our Private Practice team in our Leeds office. Our Private Practice team is a hugely successful and market leading division, with great scope to continue its growth. We are a close knit, well-bonded team that has a collegiate and collaborative approach, a great reputation across the market and an unparalleled set of connections.
About the Recruitment Consultant Role:
Join a successful (overproducing) team,
There is a ‘warm desk’ to pick up, in a market where we are already well established with a large, varied client base of law firms – from major international brand names to boutique commercial outfits and high street practices, which makes this a robust market to operate in.
Will suit a recruiter with experience in either Legal Recruitment or a similar professional sector recruitment.
Focuses on the attraction and placement of legal professionals including Solicitors and Partners in the Private Practice market – working across all areas of legal practice (both commercial and consumer).
This is one of our core teams and a marketplace where we have been highly active for over twenty years.
We will tailor the role to suit the experience and skill set of the incoming person although it is fair to say that in all respects the focus is on providing a quality service to a lucrative, high demand, candidate led market.
£200,000 plus billing levels are very achievable.
Also:
We are very conscious that personal development should never cease, and we will provide a comprehensive and bespoke training programme to ensure that you have the information, skills and expertise that will allow you to be ‘the best version of yourself'.
We have in-depth knowledge of our market. We are highly respected by both candidates and clients. People enjoy working with us, they value our opinion and have learnt that they can trust us. This makes our job so much more enjoyable, rewarding and successful.
Personal development and career progression is something we focus on, there are no barriers to career progression and progression is entirely based on ability and delivery rather than being time barred or restricted in any way.
We do not have a heavily KPI focused working environment – managers truly understand the market you will be working in and will work closely with you to agree a structure and the best way to approach your desk but ultimately – once up and running - you will have a lot of freedom and autonomy to engage with your clients and candidates in the way that works best for you and your desk.
We have a blended working from home/working from the office environment and have found that this works really well. Being together as a team sharing information, intelligence, tips, successes and woes is really productive and thoroughly enjoyable, but we also enjoy the ability to work from home and focus on our desks. We envisage this more flexible way of working to be the future for us, a balance that is effective from both a professional and personal perspective.
What sort of values and strengths work well at Sacco Mann?
Recruitment requires us to be switched on, thinking, assessing and looking for solutions at all times. We don’t work silly hours, but we do work hard in the hours we put in.
Self-motivation is critical. We are excellent at providing support, direction, advice, encouragement and empathy – that is readily available throughout the business and the people who are the most successful embrace this and combine this with a personal maturity and responsibility. We give people plenty of autonomy, Legal Recruitment is a field where developing your own style is entirely viable and beneficial, our role is to help you do this.
Enthusiasm is also a core attribute, its infectious and this team use that as a way of powering on to extra success.
We work in close knit groups, and we genuinely have each other’s backs. This is non-negotiable. We proactively support each other, we cover each other’s jobs, provide each other with extra market information and intelligence. We all step in to support, help and encourage each other and the result is that we are all individually better placed and better informed and more successful.
We treat people like adults and expect them to behave like adults and they do! We have high expectations; we like people who also have high expectations and one of the key roles of the business is to help people achieve their goals. This is also really important going forward, the business is in an exciting position, well established, well respected, well-funded and ambitious.
The Rewards:
Success deserves to be appropriately rewarded and that is exactly what we aim to do. Each person:
Receives a generous basic salary that is formally reviewed in April every year.
We offer an unrivalled commission structure with no threshold.
There is a company quarterly bonus, this is worth up to £5,000 per person per annum.
Softer benefits include the opportunity to earn extra holidays, more income, annual leave and vouchers.
Wider benefits include private medical insurance, pension, Buy & Sell Holiday Scheme and many more.
To find out more about working as a Recruitment Consultant at Sacco Mann call 0113 245 3338 or apply now. ....Read more...
Manage Service Analyst
Join a dynamic team as a Managed Services Specialist. Dive into a role where you'll oversee operations, streamline processes, and ensure seamless communication between various teams.
Make an impact in a thriving environment where your expertise shapes superior service delivery.
Roles Responsibilities
Support the internal software.
Facilitating communication between data centres and customers.
Coordinating with Managed Service, Technical Services, Internal Service Desk, Development, and Implementation teams through effective communication
Meeting operational SLA’s
Support the Head of Enterprise Operations with daily processing responsibilities, including:
Supervising, verifying, and finalising daily processing and batch tasks.
Generating Control Reports to validate the conclusion of business cycles.
Collaborating with both direct and banking partner clients to ensure business.
What you’ll need
Experience within a support background.
ITIL Knowledge (V3 or V4) within Service Management.
SQL knowledge and Experience, 2012/2014/2019 and SQL Querying Skills
Understanding of Relational Databases.
PowerShell experience beneficial
Sound like something you'd be keen to find out more about? Great - drop us an application & we'll aim to review this asap. If you look like a potentially good fit, we'll give you a call to chat through the role in a bit more depth & discuss next steps.
You can also directly contact Rebekah Lamont at 0131 270 6622 or rlamont@fpsg.com
Equal Opportunities
FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.
We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process....Read more...
Office Manager – East London! £40,000 plus bonus! Office ManagerLocation: East LondonSalary: £40,000 plus bonus I am working with a fantastic client based in East London who are looking for an Office Manager to join them. This role will also be managing the Co-Working area. They are seeking an Office & Workspace Manager to join the exceptional team. You will play a pivotal role in maintaining our standards of excellence and ensuring seamless day-to-day operations.Key Responsibilities:
Efficiently manage office administrative operations, ensuring high standards of cleanliness and functionality.Oversee Front Desk operations, providing timely support to internal stakeholders and maintaining smooth office operations.Support the Workspaces, fostering strong tenant relationships and ensuring operational excellence.Manage partnerships, suppliers, and contractors, ensuring adherence to company policies and procedures.Coordinate IT & Telecoms functions, ensuring systems are up-to-date and liaising with third-party IT support.Handle finance administration duties, including purchase orders, invoicing, and budget management.
Qualifications:
Strong background in office management, customer service, and administration.Proficiency in Microsoft Office Suite & Apple Products.Excellent communication and organizational skills.Ability to multitask, problem-solve, and work efficiently under pressure.
If you are keen to discuss the details further, please send me your CV to sophie@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors.....Read more...
Do want you to be part of a team where you feel valued and celebrate ongoing success !
Service Care Solutions have an exciting opportunity for an associate recruitment consultant to join our well-established Social Work Division.
This is a well-established desk, so the ability to build relationships within the social care sector is key, with both Clients and potential candidates. You may not have recruitment experience, but you may have a wealth of experience in the social care Sector. Key is you have the drive and passion to succeed.
You will be joining a great team of both trainee and experienced consultants, who achieve a great work life balance and celebrate ongoing success in their field.
About You:
You’re Driven to achieve results.
You’re ambitious and looking for a way to accelerate your career.
You want an employer who is as committed to you as you are to them.
You want to work in a challenging environment with a fun and family-orientated culture.
You don’t need recruitment experience, just a real drive to succeed.
Customer service experience in a Call Centre/Retail environment is desirable.
The Serious Details:
Basic Salary of £25,000 with the potential to fast track to £28,000
Great commission structure.
Flexible & Hybrid working plus early finish on a Friday.
Lancashire MIND well being coaching sessions.
30 days annual leave, increasing by 1 day per each year of service up to 5 years.
In-house Training Academy with access to tailored courses
We offer limitless progression opportunities.
The Sociable stuff:
Monthly & quarterly awards ceremonies with free grub and refreshments.
Quarterly lunch clubs for award winners.
Black tie annual awards ceremony, including a 3-course meal and entertainment.
Team nights out, competitions and incentives.
Recreational break out area with pool table and care simulator.
If you fancy joining our award winning team, BIBA’s Medium Business of the year and Red Rose Employer of the year, hit the apply button and start your application today.....Read more...
