You will be supported from day 1 and will be assigned a member of the team for mentoring.
Learning is completed remotely without any face-to-face requirements.
The apprentice will work across all areas within the office function but a significant amount of work will be related to scheduling as this is an integral part of the business.
Each day can be different depending on the priorities of the business and the office
Scheduling jobs
Scheduling engineers
Triaging customer care communications
Other responsibilities will be assigned as the individual grows within the role.Training:Business Administration Level 3 Apprenticeship Standard.
Skills for Security will deliver the apprenticeship training, remotely, twice a month.
You will be required to complete all training tasks allocated during your apprenticeship.
You will be required to complete assessments and portfolio work during your tutor led meetings and take part in any additional training courses that the company require you to complete.
The employer will mentor and coach you on the job. You will also shadow, learn and get involved in all aspects of your administrative role with our office manager.
You will attend dedicated tutor led meetings hosted via MS Teams and gather any on the job evidence needed to supplement your studies. Training Outcome:Possible progression within the companyEmployer Description:The Kirby Group started out providing electrical and security services and over the years has expanded to an Integrated facility solutions provider offering services including; security, fire, IT+ communications, electrical, lighting, HVAC Heating, Ventilation & Air Conditioning, plumbing, projects, building operations & maintenance, site audits to assess requirements, conditioning reports, planned preventative maintenance programmes, statutory inspections, compliance and specialist services.Working Hours :Monday to Friday. Shifts tbc.Skills: Communication skills,Organisation skills,Problem solving skills,Administrative skills....Read more...
Technical Support EngineerBack-Office SolutionsMaidstone, KentUp to £36,000
We’re working with a leader in outsourced back-office solutions to search for a Technical Support Engineer to join them on-site at their new offices just outside of Maidstone. The organisation has technology at their core and utilises bespoke software platforms to consult with their customers and provide back-office outsourcing solutions to SMEs across the UK. This role will lean more on project delivery.
Key Responsibilities:• Provide 1-3rd Line Support to 100+ users.• End-to-end technical project delivery.• Ensure seamless operation and security of IT infrastructure.
Background required:• Strong technical support background covering Windows 10/11 Desktop, Windows Server 2019+, Firewalls, VPNs, Hyper-V/Server Virtualisation, M365 administration/configuration.• Some project delivery experience.• Working independently rather than part of a larger/wider team.
What’s on offer:• Starting salary up to £36,000• 26 and a half days leave + bank holidays (increasing with service)• Buy and sell holiday scheme• Private Healthcare Insurance + Virtual Private GP• Retail Discounts• Pension, Income Protection, Life Cover + much more
....Read more...
An exciting opportunity has arisen for an Service Engineer / Maintenance Engineer to join a well-established construction firm, specialising in leak detection systems and trace heating solutions. This full-time role offers excellent benefits and a starting salary of £40,000.
As a Service Engineer / Maintenance Engineer you will be responsible for installing, servicing, and maintaining leak detection systems, ensuring client satisfaction and delivering exceptional service in a customer-facing environment. Full Training Provided
You will be responsible for:
? Service, maintain, and calibrate electronic leak detection systems.
? Represent the business in a professional manner when interacting with clients.
? Prepare for jobs by reviewing site plans and ensuring all necessary equipment is available.
? Solve practical problems on-site or when attending call-outs to repair faults.
? Complete paperwork electronically in a timely and accurate manner.
What we are looking for:
? Previously worked as a Service Engineer, Maintenance Engineer, Leak Detection Engineer, Commissioning Engineer, Installation engineer, Electrician, Electrical technician, Fire Engineer, Security Engineer or in a similar role.
? At least 2 years of experience.
? Electrical experience on construction sites or in fire, security, or BMS roles.
? Background in installation (ideally leak detection systems and trace heating systems)
? Knowledge of Health and Safety regulations.
? CSCS card would be preferred.
? Valid UK driving licence.
Whats on offer:
? Competitive salary
? Up to 25 days holiday
? Pension scheme.
? Private medical insurance
? Company vehicle
? Laptop, tablet, and mobile phone
? Business travel expenses paid
? Overtime availablity
? Ongoing training and development opportunities.
Apply now for this exceptional opportunity to contribute your expertise in a caring veterinary practice.
Important Information: We endeavour to process your p....Read more...
To action any asset change in compliance with the Change Control Procedure
To complete additional adhoc project work, as required
To assist the Network Manager by carrying out reasonable requests for additional duties as and when required
To keep the working area clean & tidy at all times
To attend and complete education courses and exams that are part of the Apprenticeship Programme
To ensure compliance at all times to all Health & Safety and ISO policies and procedures
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
You can progress into: Cyber Security, Network Engineering or System Engineering
Initial focus will be on you achieving your apprenticeship and becoming an ICT Technician
Employer Description:European Electronique is a leading UK systems Integrator, specializing in the delivery of secure technology platforms including Hybrid IT, Cyber Security and Networking Infrastructure. Our innovative solutions are created in partnership with first class technology vendors and the vision of our customers provides the foundation on which we build. European Electronique specializes in designing and implementing solutions for public sector institutions including, Education, Healthcare and Local Government delivering key public services.Working Hours :All details will be confirmed at interview.Skills: IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
Business Support Administrator Location: Hybrid – 2 days In Lancaster and 3 days from home
Citation Cyber are a cyber security services company based in the UK, with offices in Lancaster and Manchester. We offer a range of cyber security solutions, from threat mitigation to testing, training and much more. We are not only thought leaders in the cyber security field, but our main office is based at Lancaster University, recognised as the Centre of Excellence in Cyber Security Research.
Citation Cyber are part of the Citation group of companies, one of the UK’s leading providers in Cyber, Health and Safety, HR, Employment Law and ISO services to businesses.
We are looking for a highly organised and detail-oriented Business Support Administrator to manage bookings, credit control, and customer queries. This role requires excellent organisational skills, the ability to work to deadlines, and a customer-centric approach.
The role• Administrative Support: Manage all bookings, diaries, and related administrative tasks.• Credit Control: Oversee and maintain credit control processes, ensuring timely payments.• Customer Queries: Handle customer inquiries efficiently via email.• Sales Admin: Track and manage all auto-renew subscriptions, ensuring smooth renewals. Also Ensure smooth fulfilment of sales once transactions are completed.• CRM Management: Work on Pipedrive (or similar CRM) to update records and track customer interactions.• Deadline Management: Work efficiently to meet all deadlines and organisational goals.• Email Communication: Maintain professional email correspondence with clients.
Here’s a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!
Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Business Support Administrator Location: Hybrid – 2 days In Lancaster and 3 days from home
Citation Cyber are a cyber security services company based in the UK, with offices in Lancaster and Manchester. We offer a range of cyber security solutions, from threat mitigation to testing, training and much more. We are not only thought leaders in the cyber security field, but our main office is based at Lancaster University, recognised as the Centre of Excellence in Cyber Security Research.
Citation Cyber are part of the Citation group of companies, one of the UK’s leading providers in Cyber, Health and Safety, HR, Employment Law and ISO services to businesses.
We are looking for a highly organised and detail-oriented Business Support Administrator to manage bookings, credit control, and customer queries. This role requires excellent organisational skills, the ability to work to deadlines, and a customer-centric approach.
The role• Administrative Support: Manage all bookings, diaries, and related administrative tasks.• Credit Control: Oversee and maintain credit control processes, ensuring timely payments.• Customer Queries: Handle customer inquiries efficiently via email.• Sales Admin: Track and manage all auto-renew subscriptions, ensuring smooth renewals. Also Ensure smooth fulfilment of sales once transactions are completed.• CRM Management: Work on Pipedrive (or similar CRM) to update records and track customer interactions.• Deadline Management: Work efficiently to meet all deadlines and organisational goals.• Email Communication: Maintain professional email correspondence with clients.
Here’s a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!
Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
Provide technical support: Assist in diagnosing, troubleshooting, and resolving hardware and software issues faced by users, ensuring minimal disruption to their workflow
Hardware and software maintenance: Assist in the installation, configuration, and maintenance of computer systems, including operating systems, applications, and peripheral devices
IT infrastructure management: Support the setup and maintenance of network infrastructure, including switches, routers, and wireless access points
User account management: Assist in creating, modifying, and disabling user accounts, ensuring proper access permissions are maintained
Helpdesk support: Respond to IT support requests, log incidents, and follow up on pending tickets, providing timely and effective solutions to end-users
Documentation and reporting: Maintain accurate records of IT assets, service requests, and technical documentation, contributing to knowledge management and continuous improvement
IT projects and upgrades: Support the implementation of IT projects, including hardware or software upgrades, system migrations, and new technology rollouts
IT security: Adhere to security policies and assist in the implementation of security measures, including user awareness and compliance
Collaborate and learn: Work closely with the IT team, collaborating on projects, sharing knowledge, and learning from experienced technicians in the field
Professional development: Engage in ongoing training and self-study to enhance technical skills and knowledge, actively working towards achieving industry certifications
The post holder is required to support and encourage the ethos and objectives, policies and procedures of the Trust and each academy as agreed by the Board of Directors and Local Governing Bodies
ESSENTIAL CRITERIA:
Excellent problem-solving and analytical skills with attention to detail
Strong communication and interpersonal skills, with the ability to work effectively as part of a team
Basic understanding of computer hardware, operating systems, and common software applications
Ability to learn new technologies quickly and adapt to changing environments
A commitment to delivering high-quality customer service and a positive user experience
Enthusiasm for, and the commitment to, the development of ICT within schools
A willingness to continuously learn and develop professionally, keeping up to date with industry advancements
Commitment to the values of the school, particularly to raising student achievement
Team player and excellent interpersonal skills with a good level of networking expertise
Willingness to work flexible hours as required.
To be committed to safeguarding and promoting the welfare of children and young people and follow the safeguarding policy
DESIRABLE CRITERIA
Experience of Microsoft suite and Office 365
Previous IT experience: any prior experience or exposure to IT support, computer systems, hardware/software troubleshooting, or any relevant technical roles
Experience of supporting audio, visual and other classroom technologies
Experience of building and maintaining ICT equipment
Familiarity with networking concepts and protocols
Training:IT Solutions Technician Apprenticeship Level 3 Standard.
Blackburn College - day release. Training Outcome:You can pursue a career in the digital industry or advance to a Higher-Level Apprenticeship. Employer Description:The Education Partnership Trust (EPT) was established in 2012 as a not-for-profit multi-academy trust and approved academy sponsor. Our vision is to create outstanding schools which transform learning, lives and communities.Working Hours :Monday to Friday, working hours to be confirmed.Skills: Communication skills,IT skills,Problem solving skills,Analytical skills,Team working,Experience of Microsoft Suite,Experience of Office 365,Committed to safeguarding....Read more...
Job Specification: Project/Contracts ManagerLocation: Bexley, London Position: Project/Contracts ManagerWorking Hours: Monday to FridayIndustry: Fire & Security (Passive Fire Industry) About the Client: Our client is a well-established and leading fire & security company based in the borough of Bexley, specialising in providing high-quality fire protection solutions across a range of sectors. With a focus on safety, reliability, and innovation, they are seeking to expand their team with a skilled and experienced Project/Contracts Manager to manage and oversee key projects. Role Overview: The Project/Contracts Manager will be responsible for the management and successful delivery of projects within the passive fire industry. The successful candidate will have a proven track record in project management, ideally within the fire protection sector, with a strong understanding of passive fire safety measures. This role will also require leadership skills, as the individual will be expected to build and lead a team. Key Responsibilities:Project Management: Oversee multiple fire protection projects from inception to completion, ensuring they are delivered on time, within scope, and within budget.Team Leadership: Build, manage, and develop a strong project team, ensuring resources are allocated efficiently and effectively.Client Liaison: Serve as the main point of contact for clients, ensuring excellent customer service and managing client expectations throughout the project lifecycle.Compliance & Standards: Ensure all projects meet industry standards, codes, and regulations within the fire safety sector, particularly passive fire safety.Risk Management: Identify potential project risks and develop mitigation strategies to minimize delays or cost overruns.Reporting: Provide regular project progress reports, including financial tracking, project timelines, and key deliverables to senior management.Coordination: Work closely with internal teams, contractors, and suppliers to ensure smooth project execution.Skills & Experience: Essential:Significant experience working within the passive fire industry, with a solid understanding of fire protection systems and passive fire safety measures.Proven experience in managing fire protection projects, ideally in a contracts or project management role.Strong leadership skills, with experience in building and developing a project team.Excellent communication skills and the ability to liaise with clients, contractors, and internal teams.Strong organizational and problem-solving skills.Ability to work under pressure and manage multiple projects simultaneously.Full UK driving licence.Desirable:Relevant qualifications or certifications in fire safety, project management, or construction.Experience working with or managing large-scale fire protection projects.Familiarity with fire safety compliance and regulations.Benefits:Competitive salary based on experience.Monday to Friday working hours.Opportunity to work with a leading fire & security company.Career progression and professional development opportunities.Supportive work environment with a focus on team development.How to Apply: If you have the relevant experience and are looking for a new challenge in the fire & security industry, please apply now by submitting your CV.....Read more...
Holt Executive is partnered with a leading electro-optics design and manufacturing business, seeking a highly skilled Senior Software Engineer to join their innovative team, supporting cutting-edge video and imaging processing products.
Key Responsibilities for Senior Software Engineer:
- Design, develop, and test application software and Linux drivers for video applications on custom embedded hardware.
- Provide technical support and integration assistance to international customers.
- Develop system specifications, test documentation, and unit tests in a continuous integration environment.
- Fault-find, debug, and resolve issues in complex systems.
- Assist with the administration and successful delivery of engineering projects.
- Continuously improve team procedures and working practices.
- Opportunity to take on team-leading responsibilities if desired.
Key Experience for Senior Software Engineer:
Essential:
- Degree in Computer Science, Electronics, Mathematics, or Physics.
- Proven experience in C++ development for Windows and Linux using Microsoft Visual Studio.
- Expertise in Linux driver development for ARM processors.
- A team player with initiative and adaptability in an Agile environment.
- Strong technical leadership experience.
Desirable:
- Experience in video processing or computer vision algorithms.
- Video streaming application development and HMI development using OpenGL.
- Familiarity with CUDA, OpenCV, and GPU computing technologies.
- Experience interfacing with custom hardware and FPGAs.
- Customer-facing experience.
- Coaching and mentoring abilities to support team talent development.
Why Join?
- Flexible hours: 37.5-hour week with lunchtime finishes on Fridays.
- Hybrid working: Enjoy the flexibility of remote and onsite work.
- Annual leave: 28 days, plus Christmas closure and a holiday purchasing scheme.
- Pension: Matched contributions up to 5%.
- Wellbeing support: Access to remote GP services, mental health pathways, physiotherapy consultations, and more.
- Professional growth: Excellent learning and development opportunities.
- Additional perks: Electric vehicle salary sacrifice scheme, gym discounts, high street rewards platform, and regular sports/social activities.
Security Clearance
Applicants must be eligible for UK Security Clearance, requiring proof of identity, employment history, and UK residency for at least five years.
Ready to make a difference?
Apply now to join a team where innovation meets impact. Your expertise will drive solutions that are relied upon in critical environments worldwide.
....Read more...
Holt Executive is partnered with a leading electro-optics design and manufacturing business, seeking a highly skilled Senior Software Engineer to join their innovative team, supporting cutting-edge video and imaging processing products.
Key Responsibilities for Senior Software Engineer:
- Design, develop, and test application software and Linux drivers for video applications on custom embedded hardware.
- Provide technical support and integration assistance to international customers.
- Develop system specifications, test documentation, and unit tests in a continuous integration environment.
- Fault-find, debug, and resolve issues in complex systems.
- Assist with the administration and successful delivery of engineering projects.
- Continuously improve team procedures and working practices.
- Opportunity to take on team-leading responsibilities if desired.
Key Experience for Senior Software Engineer:
Essential:
- Degree in Computer Science, Electronics, Mathematics, or Physics.
- Proven experience in C++ development for Windows and Linux using Microsoft Visual Studio.
- Expertise in Linux driver development for ARM processors.
- A team player with initiative and adaptability in an Agile environment.
- Strong technical leadership experience.
Desirable:
- Experience in video processing or computer vision algorithms.
- Video streaming application development and HMI development using OpenGL.
- Familiarity with CUDA, OpenCV, and GPU computing technologies.
- Experience interfacing with custom hardware and FPGAs.
- Customer-facing experience.
- Coaching and mentoring abilities to support team talent development.
Why Join?
- Flexible hours: 37.5-hour week with lunchtime finishes on Fridays.
- Hybrid working: Enjoy the flexibility of remote and onsite work.
- Annual leave: 28 days, plus Christmas closure and a holiday purchasing scheme.
- Pension: Matched contributions up to 5%.
- Wellbeing support: Access to remote GP services, mental health pathways, physiotherapy consultations, and more.
- Professional growth: Excellent learning and development opportunities.
- Additional perks: Electric vehicle salary sacrifice scheme, gym discounts, high street rewards platform, and regular sports/social activities.
Security Clearance
Applicants must be eligible for UK Security Clearance, requiring proof of identity, employment history, and UK residency for at least five years.
Ready to make a difference?
Apply now to join a team where innovation meets impact. Your expertise will drive solutions that are relied upon in critical environments worldwide.....Read more...
Firmware Engineer – Complex Technology
Newton Colmore is working with a research company in Cambridge, and we are searching for an electronics and firmware engineer to join their team.
This company work on highly complex research programmes, developing devices and applications for the defence and security industries. They are now looking for an engineer to join the team and take lead on electronics and firmware-focused research. You will be working alongside physicists, mechanical engineers and fellow electronics engineers in world-class labs and workspaces in Cambridge.
Your work will be highly confidential and top secret, meaning that you will need to attain security clearance in order to be successful in this role.
I am unable to disclose any project examples in this advert but the company would be able to shed more light on current and past projects throughout the interview process.
The company offer tailored salaries to meet your requirements, which come along with performance bonuses and market-leading employer pension contributions, plus a variety of other benefits. This company dedicate time and resources to their engineer’s development.
It is expected that you will have prior experience with developing electronics and firmware solutions for complex devices, coupled with strong academics. The role is open on experience level, as the company prioritise skills over years of experience and so it can be tailored to fit the right engineer.
For more information, make a confidential application now and a member of our team will be in touch with more details.
Newton Colmore Consulting is a specialist recruitment company within the Medical Devices, Scientific Engineering, Data Science, Machine Learning, Scientific Software, Robotics, Science, Electronics Design, New Product Design, Human Factors, Regulatory Affairs, Quality Assurance and Field Service Engineering sectors.
....Read more...
IT Support Analyst
End User Technical Support
Didcot, Abingdon, Oxford, Oxfordshire
@mecscomms is recruiting for a contract – End User Support Specialist& IT Support Analyst to provide technical assistance & ensure the smooth operation of IT systems within a large Global Enterprise environment. The role involves 1st & 2nd line support, troubleshooting hardware & software issues, managing user accounts, supporting LAN/WAN networks & optimising the end-user experience across Microsoft 365, M365, MS Active Directory, Windows & Mac OS environments & wireless technologies.
If you’re experienced in the management, administration, support, monitoring, troubleshooting, installation, configuration, deployment & rollout of IT services across: Microsoft Windows Server, Microsoft Exchange, Active Directory, Azure, SQL, Office 365, M365, SCCM, Skype, MS Teams, IP Networking, Cisco, Firewalls, Routing, Switching etc. I'm keen to hear from you.
Position: Technical Support, Helpdesk, Desktop Support, Service Desk Engineer, IT Support, 2nd Line.
Location: Didcot, Abingdon, Oxford, Oxfordshire, OX14 4SE
Base: Office based on site, 5 days per week
Nature: Full time, temporary contract, Inside IR35
Duration: 24+ month contract
Hours: Monday – Friday, 09.00 – 17.30
Gross Rate: £30.00 per hour
Environment: IT, Technology, Cloud, Hosted Services, Internet, Technical Support, Helpdesk, Service Desk, Microsoft Windows Server, Microsoft Exchange, Active Directory, Azure, SQL, Office 365, M365, SCCM, Skype, MS Teams, IP Networking, Cisco, Firewalls, Networking, Routing, Switching, Load balancers, Netscaler, F5, VMware, vSphere, Hyper-V, Azure, AWS, Storage, SAN, NAS, Citrix, Xenapp
Key Activity:
• Desktop support
• Troubleshooting
• Problem solving
• Diagnostics
• Hardware & software management
• Networking
• Installation, maintenance & configuration
• System monitoring
• IT inventory management
• Knowledgebase maintenance
• Trouble ticket management
Overview:
The technical support specialist will have responsibility for providing IT technical assistance to clients, either remotely or in person, through various channels like deskside in person, via phone, email, or chat. Typically you'll be involved in troubleshooting, problem-solving & providing customer support for technology issues, requiring strong communication, analytical, & problem-solving skills.
Responsibilities:
• Provide first-line technical support to end-users, in person or via email, phone or chat
• Diagnose, troubleshoot & resolve hardware & software issues
• Install, configure & maintain computer systems, applications & peripherals
• Manage user accounts, permissions & access control within Active Directory
• Assist with the setup, deployment & maintenance of IT equipment (laptops, printers, mobile devices)
• Support LAN/WAN network connectivity & troubleshoot wireless connectivity issues
• Document & track support requests using a ticketing system, ensuring timely resolution
• Provide user training on IT systems, security best practices & new technologies
• Ensure compliance with IT policies & cybersecurity protocols
• Collaborate with cross-functional IT teams to resolve complex issues & improve system performance
• Assist with software updates, patches & system upgrades
• Conduct routine system checks to ensure optimal performance & security
• Participate in IT projects, system migrations & business-wide technical initiatives
Candidate Profile:
Candidates should possess previous experience within a Technical Support, Helpdesk or Service Desk environment to a 2nd line level. You’ll need strong analytical & problem solving skills with the ability to manage multiple, concurrent tasks.
You’ll be experienced in deskside customer support, administration, support, monitoring, trouble shooting, installation, configuration, deployment & rollout of virtual & on premise solutions. Your skills, experience & attributes should include as many of the following as possible:
• Bachelor’s degree in Information Technology, Computer Science or a related field
• Experience in technical support, customer support or network troubleshooting
• Strong knowledge of Windows & Mac OS environments
• Familiarity with Microsoft 365 administration, Active Directory & cloud-based applications
• Network & Infrastructure solutions (LAN, WAN, Wireless, Internet, Connectivity, MPLS, SD-WAN)
• MS communication & collaboration suite (Azure, M365, O365, Teams, Skype, Active Directory)
• Cyber security (intrusion prevention & detection, threat management, PCI compliance)
• Unified Communications (unified comms, contact centre, IP telephony, Teams, Skype)
• SharePoint administration
• TCP/IP networking, switches, routers, firewalls & protocols
• Experience with remote support tools & IT ticketing systems
• Knowledge of ITIL best practices (preferred)
• Certifications such as Microsoft Certified Professional (MCP), CompTIA A+ or ITIL Foundation are a plus.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
An exciting opportunity has arisen for an Service Engineer / Maintenance Engineer to join a well-established construction firm, specialising in leak detection systems and trace heating solutions. This full-time role offers excellent benefits and a starting salary of £40,000.
As a Service Engineer / Maintenance Engineer you will be responsible for installing, servicing, and maintaining leak detection systems, ensuring client satisfaction and delivering exceptional service in a customer-facing environment. Full Training Provided
You will be responsible for:
* Service, maintain, and calibrate electronic leak detection systems.
* Represent the business in a professional manner when interacting with clients.
* Prepare for jobs by reviewing site plans and ensuring all necessary equipment is available.
* Solve practical problems on-site or when attending call-outs to repair faults.
* Complete paperwork electronically in a timely and accurate manner.
What we are looking for:
* Previously worked as a Service Engineer, Maintenance Engineer, Leak Detection Engineer, Commissioning Engineer, Installation engineer, Electrician, Electrical technician, Fire Engineer, Security Engineer or in a similar role.
* At least 2 years of experience.
* Electrical experience on construction sites or in fire, security, or BMS roles.
* Background in installation (ideally leak detection systems and trace heating systems)
* Knowledge of Health and Safety regulations.
* CSCS card would be preferred.
* Valid UK driving licence.
Whats on offer:
* Competitive salary
* Up to 25 days holiday
* Pension scheme.
* Private medical insurance
* Company vehicle
* Laptop, tablet, and mobile phone
* Business travel expenses paid
* Overtime availablity
* Ongoing training and development opportunities.
Apply now for this exceptional opportunity to contribute your expertise in a caring veterinary practice.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
We are currently recruiting for Prototype Wire People in the Blandford area.
Main Tasks for a prototype Wirer:
Production of wiring looms/cable assemblies: comfortable with crimping, soldering, lacing & splicing to aerospace standards
Wiring of cabinets and fixtures
Attributes:
Extensive knowledge of cable types, connectors, cable assembly techniques and applications
Able to liaise with in-house engineers with technical queries and provide build solutions for prototype assemblies
Understanding of engineering drawings, wiring schedules and circuit diagrams
Able to solder to a consistently high standard
Familiar with a variety of mil spec connectors, cable production techniques
Able to work to IPC 620 Class 3
Able to work to deadlines
Tidy, methodical and accurate
Own standard wiring tools (specialised tools will be supplied)
Able to work independently
Good team player
Willing to provide on-site support at customer premises when required
ESD awareness
Qualifications and Experience:
Prototype assembly experience in similar work essential (ideally within the Defense / Aerospace sector)
IPC 620 certified
Demonstrated capability by skills test
Full driving license
Possess all requirements for successfully meeting formal Security Check (SC) criteria
If you are interested please apply or call Ian at Holt Engineering on 07734406996....Read more...
Providing IT support to both internal teams and external clients.
Troubleshooting technical issues across various software and hardware platforms.
Assisting with system maintenance, updates, and installations.
Learning about networking, cybersecurity, and cloud-based services.
Working as part of a dedicated IT support team to ensure smooth daily operations.
Engaging with customers to provide high-quality technical support.
Training:
L3 Information communications technician Apprenticeship Standard
Training Outcome:Possible full-time position within the business and progression to Level 4. Employer Description:Unilink Software is an award-winning company providing innovative software solutions for the criminal justice sector. Their work makes a real difference, improving efficiency and security in prisons, probation, and law enforcement. With a supportive and flexible working environment, Unilink Software is the perfect place to start your IT career.Working Hours :Monday to Friday, shifts TBC.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Senior Data Engineer (Python / SQL / Data Clean Room / AdTech)UK Remote | £80K-£120K + BenefitsA fast-scaling UK-based data start-up (backed by a successful US scale-up) is looking for a Senior Data Engineer to join their remote team. This company is making waves in the data clean room space, helping businesses unlock the power of their data while keeping privacy and security at the forefront.The Role
This is an opportunity for an experienced Python and SQL-focused Data Engineer to work on large-scale privacy-first data solutions. The role is hands-on, with plenty of scope to design, build, and optimise secure data pipelines in a high-growth environment.What They're Looking For
Strong Python & SQL experience for data engineering. Hands-on experience in a data clean room environment. Familiarity with cloud platforms (AWS, GCP, or Azure) and big data tech. Knowledge of privacy-enhancing technologies (PETs) and data governance. Problem-solving mindset and experience working in fast-moving, scaling teams.What’s on Offer?
High-impact role in a fast-growing data start-up. Salary £80K - £120K + great benefits. Fully remote (UK-based). Opportunity to work on cutting-edge data privacy and security solutions.....Read more...
Cloud Monitoring & Data Analyst
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Location: Kingston Upon Thames
Salary: up to £70,000
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About the company
Our client is a global leader in body-worn video technology, dedicated to enhancing safety, innovation, and progress.
Your Qualifications, Technical Skills and Experience
Essential
• Previous experience of setting up automated alerts, managing dashboards, and generating reports to improve system reliability and customer experience.
• 3+ years’ experience in cloud monitoring, data analysis, or DevOps support.
• Strong knowledge of Microsoft Azure services (App Service, SQL Database, Blob Storage, Azure Monitor, Application Insights, Log Analytics).
• Proficiency in KQL (Kusto Query Language) for log analysis.
• Experience with automation scripting (PowerShell, Python, or Azure Functions).
Desirable
• Familiarity with SIEM tools (Splunk, ELK, Azure Sentinel)
• Microsoft Certified: Azure Administrator Associate (AZ-104)
• Microsoft Certified: Azure Solutions Architect Expert (AZ-305)
• Microsoft Certified: Azure Security Engineer Associate (AZ-500)
Your Personal Skills and Attributes
• Strong analytical mindset and ability to translate data into actionable insights.
• Excellent problem-solving skills and ability to work independently.
Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity. Or email lukeg@justit.co.uk
....Read more...
Our Cavendish Nuclear business plays a pivotal role in cleaning up the nuclear legacy and creating a world where nuclear plays a key contribution to protecting our nation, ensuring energy security and meeting net zero commitments. Through our Nuclear Services, we provide essential support to both operational power plants and those entering defuelling and decommissioning, offering spares, upgrades, and technical expertise across all areas of the nuclear industry.
As an Accelerated Mechanical Engineering Apprentice, you’ll be an integral part of our Engineering team, gaining practical experience in delivering projects for customers and directly applying your academic learning to real-world challenges.
You’ll contribute to projects at every stage, from concept development to manufacturing readiness. With guidance from experienced colleagues, you’ll rotate through different engineering departments and play an active role in key projects, continuously developing your skills and expertise.
As part of this fast-tracked programme, you will be involved in:
Developing CAD models and detailed engineering and manufacturing drawings using tools like Autodesk Inventor.
Performing scoping calculations and solving technical and engineering problems.
Ensuring compliance with customer, national, and international standards and regulations.
Creating technical and design documentation to support the delivery of engineering solutions.
Supporting assembly, manufacturing testing, and operational teams with technical guidance.
Developing technical solutions across the design lifecycle (from concept design to detailed design and design for manufacture).
Assessing designs for risk and hazards, focusing on nuclear and radiological safety.
Receiving specialised nuclear industry training through NSAN (National Skills Academy Nuclear).
Expanding your engineering skills with additional training in areas such as Machinery Directives, UKCA/CE marking, and Risk and Safety Management.
This programme is ideal for individuals eager to combine academic study with work-based learning, all within a supportive team environment dedicated to excellence.Training:You’ll study to obtain the Nuclear Scientist and Nuclear Engineer (integrated degree) apprenticeship standard. On completion of the apprenticeship, you will hold a BEng (Hons) in Mechanical Engineering, accredited by the Engineering Council. You will also be eligible to apply for Incorporated Engineer (IEng) registration with the IMechE and Engineering Council.Training Outcome:At the end of the programme, you will have acquired the skills and experience to move into an Engineering role, with a competitive annual salary of c.£41,837. We’ll also support you in achieving professional registration through the Institution of Mechanical Engineering (IMechE).
The skills you develop in this programme provide an excellent foundation for a successful future in engineering, which could see you progress into roles like Senior Engineer and Principal Engineer, and beyond. Other potential career routes include Subject Matter Expert, Project Management and Safety Specialist roles.Employer Description:Babcock is an international defence, aerospace and security company operating in our focus countries of the UK, Australasia, Canada, France and South Africa, with exports to additional markets with potential to become focus countries. We meet our customers’ key requirements of affordability, availability, and capability by delivering engineering, support and critical systems to defence and civil markets.Working Hours :Monday to Friday, hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
As an IT Apprentice you will play a crucial role in ensuring our technology systems run smoothly and efficiently for our customers. You will work alongside experienced IT professionals, providing first-line support to our customers and assisting with the maintenance, configuration, and troubleshooting of hardware, software, and network systems. This apprenticeship will provide you with the foundation to become a skilled Digital Solutions Technician.
Day to day tasks:
Provide first-line IT support to end-users, resolving technical issues via phone, email, and in person
Assist with setting up, configuring, and maintaining hardware and software systems
Troubleshoot network, hardware, and software problems, ensuring minimal downtime by diagnosing and resolving
Support the implementation and testing of digital solutions
Collaborate with IT teams on system upgrades, deployments, and documentation
Maintain accurate records of technical issues and solutions
Learn and apply best practices in cybersecurity and data protection
Training:Your apprenticeship training will lead to the Digital Solutions Technician at Level 3 and will be delivered remotely with scheduled tutorials with an experienced tutor from Estio Training. Topics covered will include Working in IT, Testing & Problem Solving, Introduction and Extended Networks, Security and Cloud Systems. Training Outcome:Fidelity is part of the Hermitage Innovation Group. We really value our people and pride ourselves on our loyal team. We genuinely see this as a career opportunity for the right candidate. Employer Description:EPoS industry leaders for over 25 years
At Fidelity EPoS, we are one of the UK’s leading providers of fully integrated EPoS systems. Our solution has been built to support retail and hospitality businesses from a single system. Making it the ideal solution for many business types.
Over the last 25+ years, we have evolved into experts in the supply and support of highly functional, robust and easy to use electronic point of sale systems. Our enviable platform and support service keep our customers choosing to work with us for an average of 10 years.Working Hours :37.5 hour week working Monday to Friday. Your exact hours will be discussed and agreed at interview.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Logical,Team working,Keen in interest in IT,Microsoft Office Products....Read more...
Senior Electronics Engineer – Dorset or Beaconsfield (Hybrid) – Competitive Salary + Bonus + Ex. Benefits – Permanent We are seeking an experienced Senior Electronics Engineer to join our growing team. This role offers the opportunity to work on cutting-edge technology, supporting the full development lifecycle from design to testing. The ideal candidate will have a strong background in both analogue and digital electronics and experience in designing complex systems. This position requires sole UK nationals due to security clearance requirements.Benefits:
Competitive Pay & Bonus – Salary subject to negotiation plus 5% annual bonus.
Flexible & Hybrid Working – Two days onsite, flexible hours, TOIL, and 9-day working fortnight (optional).
Career Growth & Leadership Development – Access to training programmes, leadership development and mentorship opportunities with good progression opportunities.
Comprehensive Benefits – 25 days holiday (buy/sell option), private healthcare, life cover (4x salary), and retail discounts.
Key Responsibilities:
Requirement Analysis & Decomposition – Interpret system requirements and break them down into hardware specifications.
Electronics & Firmware Development – Design, develop, and review electronic circuits and firmware across full system, sub-system, and board-level designs.
Technical Oversight – Ensure the technical solution aligns with customer, legislative, and business requirements throughout the project lifecycle.
Project Leadership – Act as Project Engineering Lead or Work Package Manager, overseeing engineering activities and ensuring successful project execution.
Testing & Integration – Oversee initial test and integration, including formal testing to validate design performance.
Documentation & Compliance – Produce and approve technical documentation such as management plans, design documents, and test specifications while ensuring adherence to industry standards.
Mentoring & Team Support – Provide guidance and mentorship to junior engineers, supporting their development within the team.
Stakeholder Engagement – Liaise with customers, suppliers, and cross-disciplinary teams (mechanical, software, systems, and project management) to resolve issues and ensure smooth project progress.
Requirements:
Extensive Experience in Electronics/Firmware Engineering – Proven track record across the full project lifecycle, from design and development to testing and in-service support.
Background in Analogue and Digital Electronics Design – Hands-on experience with circuit design, schematic development, and PCB layout – with ECAD experience.
Project Delivery Experience – Ability to deliver reliable solutions on time and within budget, preferably in a fixed-price contract environment.
Multidisciplinary Team Collaboration – Comfortable working with Project Management, Systems, Mechanical, and Software Engineering teams to resolve issues and drive project success.
Relevant Technical Expertise – Knowledge of EMC, electrical safety, signal integrity, power electronics, RF, sonar, or high-speed digital design, along with experience in prototyping, testing, and verification.
Security Clearance Eligibility – Must be capable of obtaining SC clearance and be a sole UK national due to security requirements
How to apply: To apply for this excellent opportunity, please send your CV or contact Rob Hutchings at 02392 314679.....Read more...
Data Engineer - Leading Pharmaceutical Company - Manchester
(Tech Stack: Data Engineer, Databricks, Python, Power BI, AWS QuickSight, AWS, TSQL, ETL, Agile Methodologies)
About the Role: We are seeking a talented and experienced Data Engineer on behalf of our client, a leading Software House. This is a fully remote position, offering the opportunity to work with cutting-edge technologies and contribute to exciting projects in a collaborative environment.
About the Role: Our client is seeking an experienced Data Engineer to join their team in Manchester. This hybrid position involves working within the pharmaceutical industry, focusing on the design, development, and maintenance of data pipelines, ETL processes, and databases. The role is ideal for someone passionate about improving processes, ensuring data quality, and maintaining compliance with regulatory standards. focusing on designing, developing, and maintaining data pipelines, ETL processes, and databases. If you are passionate about driving continuous improvement and ensuring data quality and compliance, we want to hear from you.
Key Responsibilities:
Design, develop, maintain, and optimise data pipelines, ETL processes, and databases.
Drive continuous improvement by refining processes, products, and identifying new tools, standards, and practices.
Collaborate with teams across the business to define solutions, requirements, and testing approaches.
Assist with process definition, ensuring compliance with organisational processes and regulatory standards.
Ensure compliance with regulatory requirements and standards and audit readiness.
Automate and monitor data and data processes, ensuring data quality and integrity.
Share knowledge and provide guidance on databases and data.
Maintain up-to-date, accurate, and concise documentation of database configurations and processes.
Work across the team to deliver best practice infrastructure and infrastructure deployment and management processes.
Essential Skills/Experience:
A good degree in a relevant subject or equivalent professional experience in a data role.
At least 3 years’ professional experience developing data pipelines and ETLs using Microsoft products.
Minimum 1 year of experience working with cloud-native technologies like Azure Data Factory.
Demonstrable experience of delivering technical work within time and budget constraints.
Good understanding of data security best practices.
Experience in supporting ETLs or data pipelines crucial to a production system.
Experience working in a cross-functional team to deliver technical solutions.
Desirable Skills:
Experience with SQL Server, SSIS, Azure Data Factory, and Azure SQL.
Experience with Cloud and Infrastructure as Code, particularly in an Azure setting using Bicep.
Understanding of DevOps practices and the associated benefits.
Skill in database testing including unit, performance, stress, and security testing.
Experience working in an agile team.
Experience working in a highly regulated industry and with highly sensitive data.
Exposure to large data solutions like Snowflake, Trino, Synapse, Azure Data Lake, and Databricks.
Experience in data science using R, Stata, or Python.
Familiarity with Atlassian tools such as JIRA, Confluence, and BitBucket.
Understanding of clinical trials, GCP, and GxP.
What We Offer:
Hybrid working model with flexibility between remote and office-based work.
Competitive salary and benefits package.
Opportunity to work on innovative projects within the pharmaceutical industry.
Collaborative and supportive work environment.
Professional development and career growth opportunities.
Location: Remote Working UK
Salary: £45,000 – £55,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote work is available.
To apply for this position please send your CV to Matt Jones at Noir.
NOIRUKTECHREC
NOIRUKREC
NC/RG/DE....Read more...
Are you a ServiceNow Technical Consultant with a passion for Integrated Risk Management (IRM) and Governance, Risk & Compliance (GRC)? Looking to work with a forward-thinking organisation that values innovation, collaboration, and continuous growth?We’re working on behalf of a fantastic client who is looking to expand their ServiceNow practice with an experienced Technical Consultant specialising in IRM/GRC. This is an exciting opportunity to join a dynamic and growing team, delivering impactful solutions to high-profile clients across various sectors.What you’ll be doing:
Working on end-to-end implementations of ServiceNow IRM/GRC solutionsGathering and translating client requirements into technical designs and configurationsDeveloping and configuring applications and modules within the ServiceNow platformSupporting delivery teams with best practice guidance and technical leadershipCollaborating with stakeholders and cross-functional teams to ensure successful project delivery
What we’re looking for:
Solid experience working as a ServiceNow Technical Consultant, ideally in a consultancy or enterprise environmentProven experience with ServiceNow IRM, GRC, and ideally Security OperationsStrong understanding of ServiceNow’s platform capabilities and best practicesAbility to work closely with clients, translating business needs into technical solutionsServiceNow certifications (e.g., CSA, CIS-GRC, CIS-Risk) are highly desirable
What’s in it for you?
Work for a highly respected organisation within the ServiceNow ecosystemFully remote role – flexibility to work from anywhere in the UKCompetitive salary and bonus structureOngoing training, certification support, and career development opportunitiesThe chance to work on exciting, large-scale projects with real impact
If you're ready to take the next step in your ServiceNow career and specialise in IRM/GRC with a team that values your expertise, we’d love to hear from you!....Read more...
Azure AI Data Engineer - Bern, Switzerland
(Azure AI Data Engineer; Tech stack: Python, C#, Azure Machine Learning, Azure Databricks, Azure Data Lake Storage, Azure Data Factory, Synapse Analytics, Event Hubs, Snowflake, Redshift, BigQuery, SQL Server, MySQL, PostgreSQL, MongoDB, Cassandra, Erwin, IBM InfoSphere, NiFi, Talend, Apache Spark, Azure DevOps, CI/CD, Bicep, Docker, Kubernetes, Power BI, Tableau, Git, Apache Airflow, LangChain, Hugging Face, Compliance & AI security frameworks; Azure AI Data Engineer)
Our client are hiring Azure AI Data Engineers in Bern to contribute to a trailblazing Machine Learning platform that redefines real-time predictive analytics. Our client specialises in creating bespoke AI solutions for industries like finance, healthcare, and logistics, offering a next-generation data architecture that integrates seamlessly with large-scale, mission-critical systems. This is your chance to work alongside AI pioneers on projects that push the boundaries of natural language processing, computer vision, and neural network optimisation.
Our client is looking for passionate Azure AI Data Engineer candidates with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): (Tech stack: Python, C#, Azure Machine Learning, Azure Databricks, Azure Data Lake Storage, Azure Data Factory, Synapse Analytics, Event Hubs, Snowflake, Redshift, BigQuery, SQL Server, MySQL, PostgreSQL, MongoDB, Cassandra, Erwin, IBM InfoSphere, NiFi, Talend, Apache Spark, Azure DevOps, CI/CD, Bicep, Docker, Kubernetes, Power BI, Tableau, Git, Apache Airflow, LangChain, Hugging Face, Compliance & AI security frameworks; Azure AI Data Engineer)
All Azure Data AI Engineer positions come with the following benefits:
Shares in the company.
Pension scheme (8%).
An annual training allowance of CHF 4,500.
27 days holiday (excluding Public Holidays) plus your birthday off.
Flexible working hours.
Location: Bern, Switzerland/ Hybrid Working
Salary: CHF 110,000 - CHF 130,000 + Bonus + Pension + Benefits
To apply for this position please send your CV to Charlie Skipper at Noir.
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
NOIRSWITTZERLANDREC
NOIREUROPE
NOIREURNET
NC/CS/DATA110130....Read more...
Provide first-line technical support, responding to IT Helpdesk queries from staff and students via phone, email, and in-person.
Troubleshoot and resolve hardware, software, and network issues, escalating complex problems when necessary.
Log and track support requests in the IT Helpdesk, ensuring timely resolution and accurate documentation.
Assist with the setup, configuration, and maintenance of IT equipment, including desktops, laptops, printers and mobile devices.
Support user account management, including password resets, access permissions, and system security settings.
Provide guidance and training to users on IT best practices, cybersecurity awareness, and software usage.
Assist in the deployment and maintenance of classroom technology, including interactive displays and audio-visual equipment.
Participate in IT projects, contributing to system upgrades, network improvements, and service enhancements.
Continuously develop technical knowledge and skills through on-the-job learning and academic studies.
Follow IT policies and procedures to ensure compliance with data protection, security, and acceptable use policies.
Training:
BSc (Hons) Digital & Technology Solutions.
Delivered through blended learning.
Training Outcome:At the successful completion of the 4-year degree apprenticeship, the postholder will have a permanent role at the College supporting the IT Manager to further develop and support East Norfolk’s IT Provision.Employer Description:East Norfolk is a vibrant and successful sixth form, the largest A Level provider in Norfolk and the college of choice for 1800 students. EN offers an unrivalled curriculum with over 90 A level and BTEC subjects at Level 3 and Level 2 and 14 T Level options. The curriculum is constantly evolving, and with some of the best teachers around supporting their learning, students can be assured of success. Based in the very heart of Gorleston, the College campus is just a few minutes walk from the bustling high street and the fantastic sandy beach. Our students travel from all over Norfolk and North Suffolk - from North Walsham to Southwold. They are attracted to EN because of our outstanding reputation for success, which has been built up over 43 years. The College currently has a 99.2% A level pass rate.Working Hours :Monday to Thursday 8am to 4:30pm,
Friday 8am to 4pm.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Technical Support & Troubleshooting - Diagnose and resolve faults in cloud telephony, routers, switches, and networks via phone, email, and remote access tools
Installation & Maintenance - Configure, test, install, and repair IT & telephony equipment, ensuring systems are ready for deployment
Remote & On-Site Support - Respond to faults, moves, additions, and changes while providing assistance to customers and colleagues
VoIP & Network Monitoring – Use Wireshark, Magic, and BroadWorks to analyse VoIP performance and check device configurations
Documentation & Compliance – Accurately log work orders, reports, and stock control, ensuring adherence to ISO9001 service standards
Security & Policy Adherence - Follow security protocols for password resets, backups, and compliance with company policies
Training:
Information Communications Technician Level 3 Apprenticeship Standard
We were the first apprenticeship training provider to undergo a full digital transformation and move all our training online
Duration: 12 Months and up to 3 Months End Point Assessment
Training Outcome:
Completing an apprenticeship is an excellent way to achieve your professional goals and take your career to new heights
Apprenticeship programmes not only equip you with the skills needed to succeed in your chosen field, but they also help you build organisational and leadership skills, develop a deeper understanding of your industry and navigate its challenges with confidence
With this competitive edge, we’ve seen apprentices become line managers, heads of departments – and even company directors
Employer Description:Fourteen IP are the world’s leading provider of AI and cloud telephony solutions for the hospitality sector, helping hotels worldwide streamline operations and enhance guest experiences. Their Evolution Voice cloud telephony service is used in over 350,000 hotel rooms across 25 countries, while their AI-powered Evolution Virtual Agent (EVA) manages millions of guest calls, improving efficiency for hotels.
As a growing and innovative company, they are looking for a motivated and tech-savvy individual to join their team as an IT Support Apprentice. This is a fantastic opportunity for someone passionate about technology, networking, and troubleshooting to gain hands-on experience in a rapidly expanding industry.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Initiative....Read more...
