Day to day activities include but are not limited to the following:
Welcoming and greeting guests: acting as the first point of contact for visitors to the office, visitor induction and building key safety points
Onboarding new starters: Assist with introducing new starts to the rest of the team, building induction, introduction to IT systems and software used in the office, demonstrate filing systems for documentation. Record keeping
Information Technology: Use all IT and associated software programmes to deliver work of the highest standard within the office environment
Emails: Sending emails to clients, maintaining permanent records of correspondence for future use archiving
Scheduling appointments: Assist with managing calendars, diaries, formulating weekly and monthly plans, confirming client appointments: scheduling referrals and follow up appointments
Planning meetings: Assist with planning internal and external meetings (face to face, webinars and video conferences), establish scope and purpose of meeting and develop preliminary agenda, send invitations (including agenda), record minutes (written and audio transcript)
Data entry: Assist with proof reading, data verification, evaluating, updating customer data, inputting accounting data, converting, corelating and combining data, storing data in correct sequence for future reference
Filing and data storage: Filing documents (SharePoint and MS365 File Explorer), maintaining filing system for ease of access
Change Control: Assist with maintaining change and version control register, ensure only correct version of document is ‘in use’, notify team of revision changes
Local Purchase Orders: Maintain and control stock levels of office consumables, collating, verifying orders, storing and distributing office supplies
Managing and Creating written communication: Assist with drafting company policies, procedures, processes, reports, job descriptions and advertisements
Sales Order Process: Assist with preparation and issue Quotations, Purchase Orders and Sales Orders
Company Logistics: Assist with product stock control: confirmation of product receipt and despatch, packaging, shipment of products to customers, collection and delivery receipts
Training:Business Administrator Level 3.Training Outcome:On successful completion of the apprenticeship, career progression/divergence within the company may be possible:
Progression to a Level 4 or higher qualification.
Encouragement to progress to positions of greater responsibility/accountability within this dynamic and ambitious company: Project Management, Finance, Procurement, Sales.Employer Description:Croyde Medical Ltd are a medical equipment specialist. Everything we do is driven by our mission to help improve spaces for staff and patients. Our core product ranges are dedicated to the maternity and neonatal settings alongside our selection of parent & partner furniture for overnight stays. We take pride in working closely with our customers to understand and support their needs.
Our mission is to become the UK’s leading and most trusted maternity and neonatal equipment specialist, providing high quality products to our customers. We strive to enhance environments by creating strong partnerships with healthcare professionals and expanding our offering to become a full range supplier to meet evolving needs within the NHS and beyond.Working Hours :Monday to Friday 08:00 - 16:00 (including 30-minute lunch break)Skills: Communication skills,Attention to detail,Problem solving skills,Team working,Microsoft Office Skills,A willingness to learn,good time management,organised and proactive,planning & research capability,resourceful....Read more...
Summary Climate17 is proud to partner with a rapidly growing renewable energy business at the forefront of sustainable heating solutions, specialising in renewable energy sources. Committed to reducing environmental impact, they lead the way in providing innovative and eco-friendly heating solutions such as air source heat pumps, solar PV systems, and battery storage in their homes, ensuring sustainable and energy-efficient living spaces. Role Overview We are in search of a highly organised and detail-oriented Office Administrator / Customer Service Representative to become an integral part of our growing team. This individual will play a pivotal role in assisting the Directors in growing our operations, ensuring efficiency and contributing to the overall success of the company. The ideal candidate will have experience in supporting daily office operations, managing customers and administrative tasks and will be a great communicator. The role is a combination of administration, PA and HR.Key Responsibilities Office Administration:Oversee day-to-day office administration tasks, ensuring a smooth and efficient workflow.Provide exceptional customer service to our potential and existing customers, ensuring appointments with potential new customers are booked in the diary and followed up, and all new jobs are booked and completed in line with the schedule of work.Manage the ordering and organisation of materials from merchants, ensuring that we are getting the most competitive prices.Coordinate office meetings and events, including quarterly company socials – arrange dates, venues, bookings, travel, and food.Answer customer queries via phone and email.Prepare quotations and new sales orders and support customer post-sales enquiries. Contract Management to ensure compliance with MCS:Create and manage customer contracts to ensure alignment with MCS standards and regulatory requirements.Monitor contract performance and compliance throughout the project lifecycle.Maintain accurate and up-to-date contract documentation, including terms, conditions, and compliance records.Generate comprehensive reports outlining contract status, potential risks, and recommended actions.Collaborate with internal teams, including heating engineers and project managers, to facilitate clear communication and understanding of contract requirements.Act as a liaison between internal and external stakeholders, ensuring seamless collaboration and compliance.Identify areas for process improvement within the contract management framework.Implement best practices to enhance efficiency and effectiveness in contract administration. Human Resources:Manage HR system – allocate employee holidays, log sick days, create new start-up forms and processes.Maintain accurate employee records and assist with HR-related documentation.Manage and check staff expenses, inc mileage.Manage the employee review process.Assist in the recruitment process, including posting job listings and onboarding new team members.Technical SkillsProven experience as a skilled administrator.Knowledge of HR processes and best practices is a significant advantage.Exceptional organisational and time management skills.Ability to work under pressure, prioritise tasks effectively and adapt to changing priorities.Proficiency using different computer software (Google Workspace, Monday.com, Xero) is a significant advantage.Excellent written and verbal communication and literacy/numeracy skills.Handle confidential and sensitive information with the utmost discretion.Personal SkillsProactive self-starter with the ability to work independently and take initiative.Demonstrates a professional and amiable demeanour, excelling as a collaborative team player.Excellent communication and interpersonal abilities.Highly organised.Driven and keen to learn. About UsClimate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application ProcessClimate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas, and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability. If you require additional support, equipment or resources in order to participate in the job application or interview process, please let us know. ....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor. Sales Rep weekly and/or as needed and before new projects. WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly. Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor. Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased. Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer. Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely. Provide pricing for self-performing projects over $12,500. Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep. Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required. Coordinate with the Supervisor to create project schedules. Review time reports daily and make necessary corrections with the admin team. Attending all appropriate calls, meetings, and trainings. Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
OTHER SKILLS AND ABILITIES:
Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. 30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. Minimum of five years of experience in the roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly.
The salary range for applicants in this position generally ranges between $53,000 and $65,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor. Sales Rep weekly and/or as needed and before new projects. WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly. Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor. Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased. Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer. Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely. Provide pricing for self-performing projects over $12,500. Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep. Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required. Coordinate with the Supervisor to create project schedules. Review time reports daily and make necessary corrections with the admin team. Attending all appropriate calls, meetings, and trainings. Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
OTHER SKILLS AND ABILITIES:
Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. 30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. Minimum of five years of experience in the roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly.
The salary range for applicants in this position generally ranges between $53,000 and $65,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor. Sales Rep weekly and/or as needed and before new projects. WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly. Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor. Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased. Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer. Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely. Provide pricing for self-performing projects over $12,500. Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep. Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required. Coordinate with the Supervisor to create project schedules. Review time reports daily and make necessary corrections with the admin team. Attending all appropriate calls, meetings, and trainings. Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
OTHER SKILLS AND ABILITIES:
Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. 30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. Minimum of five years of experience in the roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly.
The salary range for applicants in this position generally ranges between $53,000 and $65,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
The role offers a diverse range of tasks assisting the team and carrying out the following tasks:
Actioning design updates and changes from the client
Creating website subpages for clients
Management task lists
Communicating with the team organising work
Making telephone calls
Working as part of the team
Preparing routine documentation
Sending and receiving email
Be involved in office-based projects
Help develop and maintain documentation, processes and procedures
Designs and produces basic reports
Sets up and submits production jobs
Training:
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider – Davidson Training UK Ltd
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
Training Outcome:
Full time position and gaining excellent experience and knowledge. It will allow you to pursue a career
Employer Description:Our SMART team provide Creative Solutions to develop a Memorable Brand Image, Functional Responsive Websites that Work Hard for businesses, Quality Business Stationary to make businesses stand out from the crowd, full Search Engine Optimisation to generate sales, cost effective Print Management and Full Customer Support to help businesses grow.Working Hours :Monday - Friday, 9.00am - 5.30pm or 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working,Initiative,Time managemeny,Work to timescales,Interest in Graphic Design,Professional telephone manner,Ability to multi-task,Personable,Quick Learner,Interpersonal Skills,Positive attitude....Read more...
Assistant to develop best practice around project management and organisational tools. Core responsibilities include, but are not limited to, coordinating logistics, scheduling training sessions, liaising with trainers, facilitators, and clients, and ensuring all necessary materials and resources are available. Additionally, handling administrative tasks such as maintaining records, processing registrations, managing budgets, and tracking project progress. The project coordinator and administrator will also need to be conscious of ensuring client satisfaction by maintaining frequent and consistent communication on a regular basis.
Responsibilities & Accountabilities
Training Coordination: Schedule and organise training sessions, ensuring trainers, venues, and materials are in place.
Client and Trainer Liaison: Communicate with clients and trainers to confirm requirements, schedules, and expectations.
Administrative Support: Manage training records, attendance, and documentation to ensure accurate record-keeping.
Logistics Management: Arrange venues, equipment, and online platforms for training delivery.
Project Tracking: Monitor project timelines, deliverables, and budgets to ensure smooth execution.
Compliance & Reporting: Ensure training programs adhere to industry standards and company policies; prepare reports as needed.
Financial Coordination: Process invoices, track expenses, and manage budgets for training projects, issue invoicing.
Issue Resolution: Troubleshoot scheduling conflicts, logistical challenges, and administrative issues as they arise.
Process Improvement: Identify opportunities to streamline workflows and enhance training efficiency, creating innovative ways to track and monitor projects effectively.
Understand Professional Learning, Development and Training market and LearningCog’s position & direction.
Lend support to the internal office team as business requires and promote continuity within the group by being a supportive and uplifting team member.
Work together with the internal team to ensure case studies & testimonials are captured and leveraged through appropriate communications.
Participate in regular training/ learning activities to maintain and develop skills and knowledge.
Administrative support to business management to ensure customer needs are taken care of as and when needed.
Any other reasonable duties as required.
Training:Provider: BROMLEY COLLEGE OF FURTHER AND HIGHER EDUCATION
On programme Training:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills in maths and English
Institute of Apprenticeship Certificate
End-Point Assessment (EPA)
Knowledge Training Test
Skills Test
Oral Questioning – underpinned by portfolio
Training Outcome:Further progression may well be available in other areas within our sector, upon successful completion of Level 3 Business Administration apprenticeship.Employer Description:Learning Cog is a cutting-edge leadership, management and sales training and development consultancy. We work with clients by integrating into their business, identifying and developing tailored proven best practice solutions, using a pragmatic and logical methodology, successfully enabling businesses to deliver, coach, drive and sustain individual, team and company elite performance resulting in outstanding business results and extraordinary growth.Working Hours :Hours/days tbc.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
We are looking to continue our growth trajectory through 2025 (and beyond) by expanding our team, including the hiring of ambitious apprentices. We are looking for a Business Administration Apprentice to support our growth ambitions.
You will also be responsible for managing a small pipeline of customers, ensuring support queries are resolved and product engagement and satisfaction remains high – mitigating future churn risk. The urgency with which we book these meetings and respond to enquiries is key as we look to acquire new logos and retain our current portfolio.
The BDR is the first human interaction many leads will have with us as a company. Confidently representing our brand, the way we do business and the values we uphold are fundamental. Crucially, this role sets the tone for the ongoing relationship our customers have with us.
The BDR must be a quick learner, autonomous and self-motivated. They want to work in an agile data-driven sales environment. Flexibility and ingenuity are key requirements.
Research and manage the prospect database
Introduce leads to the value of Edozo
Meet and exceed the number of booked & attended meetings and contributed activations via inbound & outbound activity
Manage the lead pipeline and ensure quality control
Manage a small pipeline of customers to mitigate churn
Provide Customer Support
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager which are relevant to your role within the company to meet the overall business needs.Training:As a Business Administrator Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time (minimum 6 hours weekly) will be dedicated towards training and learning new skills.
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.Training Outcome:Excellent prospects for progression to a full-time position for the right candidate.Employer Description:Edozo is a fast growing PropTech business that creates mapping and data technology to improve the efficiency of the commercial property sector. With a proven product and over 500 clients, including a number of the top 10 property consultancies in the UK, it is an exciting time to join us. We are looking to continue our growth trajectory through 2024 (and beyond) by expanding our team, including the hiring of ambitious apprentices. As a company that is growing every year, we will provide a great environment for anyone looking to start and progress their career.Working Hours :Monday to Friday, 9am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Self Motivated,Good attendance,Enthusiasm,Competitive,Extrovert....Read more...
A business professional position which involves a combination of customer service, administrative duties, and ensuring the smooth operation of the salon.
Job Responsibilities:1. Greeting Clients: Welcome clients as they arrive, creating a friendly and professional atmosphere.
2. Booking Appointments: Answer phone calls, respond to emails, and manage the salon's booking system to schedule and confirm appointments.
3. Client Check-in & Check-out: Ensure that clients are checked in and out promptly, managing payments and handling transactions (cash, card, or online).
4. Answering Enquiries: Provide information to clients about services, pricing, and products offered by the salon.
5. Product Sales: Assist in retailing hair products, offering recommendations, and processing sales.
6. Coordinating with Stylists: Communicate client preferences, cancellations, or special requests to the stylists and other salon staff.
7. Other Ad Hoc duties as required.Training:Working towards a Level 3 Business Administrator apprenticeship standard. Training schedule has yet to be agreed. An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. Details will be made available at a later date.
Knowledge
The organisation: Understands organisational purpose, activities, aims, values, vision for the future, resources, and the way that the political/economic environment affects the organisation.
Value of their skills: Knows organisational structure and demonstrates understanding of how their work benefits the organisation. Knows how they fit within their team and recognises how their skills can help them to progress in their career.
Stakeholders: Has practical knowledge of managing stakeholders and their differing relationships with an organisation. This includes internal and external customers, clients and/or suppliers. Liaises with internal/external customers, suppliers, or stakeholders from inside or outside the UK. Engages and fosters relationships with suppliers and partner organisations.
Relevant regulation: Understands laws and regulations that apply to their role, including data protection, health & safety, compliance etc.Training Outcome:On successful completion of the apprenticeship there is a possibility of a future job role.Employer Description:Professional hair salon was established 33 years ago in the heart of Truro. We are a team of 12 friendly hair professionals who love our chosen career.We constantly strive for fantastic customer service and educate ourselves to give the top hair experience which includes in salon training and also trips further afield to London.Working Hours :Working Days: Monday to Saturday with a day off in the week.
Working Times: 9am to 5.30pm - may vary at times. Sometimes we may work later with special events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative....Read more...
Take the lead in a dynamic administrative role where organisation meets impact and every day brings something new. This forward-thinking company is a leader in sustainable heating solutions, with a strong focus on renewable energy technologies, particularly air source heat pumps. Alongside its core mission, the business also operates a thriving bathroom design and renovation venture. With a commitment to innovation, sustainability and quality service, the company is growing quickly and offers a collaborative and fast-paced environment. They are now looking for a detail-oriented and highly organised Office Administrator to support daily operations, customer service, HR and administrative processes. This is an excellent opportunity to grow with a company that is shaping the future of sustainable living. Here's What You'll Be Doing:Managing day-to-day office administration to ensure smooth operationsHandling customer communication, booking appointments and coordinating work schedulesOrdering materials and liaising with merchants to ensure competitive pricingPreparing quotations and sales orders and managing post-sales supportResponding to customer queries by phone and email in a timely and professional mannerCoordinating meetings and planning internal company social eventsCreating and managing customer contracts, ensuring they align with MCS standardsMonitoring compliance and maintaining accurate contract records and reportsLiaising with internal teams and external stakeholders to ensure contract claritySupporting process improvements in contract and project managementMaintaining employee records, managing holidays and absences and onboarding new staffSupporting recruitment processes and employee reviewsLogging staff expenses and ensuring compliance with HR documentationHere Are The Skills You'll Need: Strong experience in office administration or similar roles Excellent organisational and time management skills Confident using business software, particularly Google Workspace Experience using Monday.com is highly desirable Familiarity with HR processes and systems is a strong advantage Excellent written and verbal communication skills High level of discretion when handling sensitive or confidential information Ability to prioritise, work independently and adapt to changing priorities Friendly, professional and a collaborative team player Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here Are The Benefits Of This Job: Competitive salary of £23,000 to £28,000 depending on experience Company pension scheme On-site parking Opportunity to work in a fast-growing and purpose-led business Choosing a career in the sustainable energy and home design sector means joining an industry at the heart of environmental progress. This role offers the chance to develop a broad skill set in operations, administration and customer care while contributing to a company that prioritises innovation, sustainability and meaningful impact.....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The role of the Territory/Rep Administrator is to support the Sales Rep with administrative duties, to keep the rep in the field as much as possible.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Entering and tracking all project orders Salesforce OLI Order Entry Communicate with CMs Strategic Alignment Tracking Assisting with Concur reports, entering on rep's behalf. Working in OLI for customer reports, RoofTec quotes, Grainger proposals, etc. Requesting Tremcare Quotes Submitting GC Requests Forms for team Pulling OLI reports for customers/reps Creating Material Lists in Salesforce for Reps/Contractors Requesting pricing for warranty renewals/extensions, Tremcare, P&Rs Using Power Apps for P&R Requests Training reps on Power Apps Submitting documents for contracts, insurance requests, etc. Ordering supplies, samples Tracking of all project progress/product estimates in Salesforce Working with reps to enter all YE/Quarterly Estimates Tracking all drops/new contacts/meetings/roof inspections for SRTs Building OMNIA Project Manuals Completing any other paperwork as needed Develop relationships with contractors and customers Attend project/customer meetings as needed (Pre-cons, progress meetings, etc.) Weekly WTI meetings for each rep (Running, taking notes, coordinating) Coordinating access and background checks as needed for secure sites, for both Tremco and WTI employees Managing communication between WTI techs and customers for Tremcare schedules and project schedules. Warranty Renewal/Extension Tracking/Submitting all paperwork Regional resource for whenever someone (Customer, WTI, Tremco, Contractor) has a question.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Understand the underpinning business processes that support you in providing excellent service to our customers
How to navigate the businesses internal systems and external portals to process customer requests
Know your internal and external customers and how their behaviour may require different approaches from you
Understand how to analyse, use and present a range of information to provide stakeholder insight
Find solutions that meet your organisations needs as well as the customer requirements
Through advanced questioning, listening and summarising negotiate mutually beneficial outcomes
Manage challenging and complicated situations within your level of authority and make recommendations to enable and deliver change to service or strategy
Demonstrate brand advocacy, values and belief when dealing with customer requests to build trust, credibility and satisfaction.
Data entry
Use of bespoke software and navigating internal spreadsheets
Any other general admin duties upon request
Customer service admin; processing new sales orders, collections
Assist the invoice team
Recieving and making calls
Assist with office housekeeping and admin projects
Offer excellent customer service to our retailers via email and telephone
Engage with consumers who are looking for product information
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Further training available
Permanant position within the company
Employer Description:Our mission is centered around simplicity. Providing products and services your business needs, no matter where you are, no matter the size, age or industry.
'Anytime, Anywhere'
Providing UK nationwide coverage on all the fuel card networks and a next day delivery service for bulk fuel, we offer a truly reliable service for all your fuel requirements.Working Hours :Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Understand the underpinning business processes that support you in providing excellent service to our customers
How to navigate the businesses internal systems and external portals to process customer requests
Know your internal and external customers and how their behaviour may require different approaches from you
Understand how to analyse, use and present a range of information to provide stakeholder insight
Find solutions that meet your organisations needs as well as the customer requirements
Through advanced questioning, listening and summarising negotiate mutually beneficial outcomes
Manage challenging and complicated situations within your level of authority and make recommendations to enable and deliver change to service or strategy
Demonstrate brand advocacy, values and belief when dealing with customer requests to build trust, credibility and satisfaction
Data entry
Use of bespoke software and navigating internal spreadsheets
Any other general admin duties upon request
Customer service admin; processing new sales orders, collections
Assist the invoice team
Recieving and making calls
Assist with office housekeeping and admin projects
Offer excellent customer service to our retailers via email and telephone
Engage with consumers who are looking for product information
Training:Business Administrator Level 3.Training Outcome:
Further training available
Permanant position within the company
Employer Description:Our mission is centered around simplicity. Providing products and services your business needs, no matter where you are, no matter the size, age or industry.
'Anytime, Anywhere'
Providing UK nationwide coverage on all the fuel card networks and a next day delivery service for bulk fuel, we offer a truly reliable service for all your fuel requirements.Working Hours :Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
JOB DESCRIPTION
Position Summary:
Carboline Global is seeking a Service Center Administrator to work at their Distribution Center in Green Bay, WI. This candidate will be responsible for administering and coordinating all daily service center activities. These activities may include but are not limited to filing, documentation, reviewing of orders and shipments, running reports, handling calls from customers, sales, or customer service.
Requirements:
High School Diploma, Experience with Microsoft Office, 1-year prior office related work experience, excellent verbal, written and interpersonal skills, along with an ability to work well with others and analyze data recognizing trends and taking action to improve. Ability to read and interpret documents such as procedure manuals, operating and maintenance manuals and safety rules. Ability to use a computer for all company required processes, procedures, and trainings.
Job Responsibilities:
Handle all incoming calls including customers, providing directions to the Service Center, providing information regarding orders, routing calls to appropriate individuals to assure accurate information is provided. Assist with will-call customers. Print various documentation such as: Bill of Ladings, Packing Slips, and PIC lists. Prepare all shipping paperwork. Contacts freight lines to arrange order pickups. Complete miscellaneous filing, typing, copying and other projects that are necessary to keep the day-to-day workflow of the service center organized. Data entry in computer on all shipments leaving the facility such as pro #'s from truck lines, freight charges. Provide customer service assistance to all Customer Service Representatives to assist them in obtaining the necessary information they need to get their shipments out. Run various reports as requested. Back up warehouse functions of cycle count during annual inventory. Communicates with the manufacturing plant, scheduling, shipment, and delivery of product. May involve prioritizing and negotiating product availability, partial shipments, or splitting shipments. Follows up daily on order status and notifies CSRs or sales rep of any changes. Operates the LN computer system for Sales and Replenishment order shipments. Review orders for special requirements of customers and ensure that the information is conveyed to the appropriate warehousemen. Works with Corporate Traffic Department to make cost efficient shipments. Perform additional duties as assigned. Commit to the Company's safety and quality programs.
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online!....Read more...
As a Business Administrator Apprentice at our company, the candidate will play a vital role in supporting the smooth operation of our motorbike parts distribution business. The apprentice will gain hands-on experience in business administration while developing key skills in organisation, communication, and problem-solving.
Their responsibilities will include:
1. Administrative Support
Assisting with daily office tasks, including responding to emails, answering phone calls, and managing paperwork.
Organising and maintaining records, invoices, and supplier/customer details.
Supporting the team with scheduling meetings and handling correspondence.
2. Inventory & Order Processing
Assisting in managing stock records and updating inventory databases.
Helping process customer orders and liaising with suppliers.
Ensuring accurate documentation for deliveries and returns.
Inventory management
Postage of packages
3. Customer Service & Communication
Supporting customer inquiries via phone, email, and online platforms.
Assisting with order tracking and providing updates to customers.
Learning how to handle basic customer service issues professionally.
4. E-commerce & Digital Support
Assisting with listing products on online marketplaces such as eBay and Amazon.
Helping to monitor website orders and online customer interactions.
Learning basic data entry and reporting for business insights.
5. Business Development & Marketing Support
Assisting with social media posts and marketing campaigns.
Helping to prepare promotional materials and maintain customer engagement.
Supporting outreach to potential partners and suppliers.
Training:Training will be provided by Chelmsford College. Training is delivered by our 1:1 based tutors both virtually and in the workplace.Training Outcome:Successful completion of the apprenticeship will result in a level 3 qualification in Business Administration. There may also be opportunities for progression within the company.Employer Description:An Architect and Project Manager who have started an e-Commerce and online sales of motorbike parts.Working Hours :Monday to Friday, from 10.00am - 4.00pm.Skills: Organisational skills,Communication skills,Attention to detail,IT skills,Customer Service,Problem solving,Time management,Initiative,Willingness to learn....Read more...
The role is varied and interesting and you'll be involved in various office duties within the team. We are looking for someone who has a desire to learn and enjoy taking on the responsibilities of an important role within the office. You will work very closely with the sales team despatching stock and dealing with the warehouse. You will also need to liaise with our warehouse staff on a daily basis. You will also take on other responsibilities as your understanding of the business increases.
You need to be someone who is happy dealing with people on the telephone, be customer focussed and enjoy being busy. Some IT experience such as Email and Office would be very advantageous. You need be able to work as part of a growing team and able to work on their own initiative.
Training will be provided to carry out the full range of responsibilities.
Duties to include:
Keeping on top of emails
Despatching orders
Raising invoices
Posting and sending correspondence and samples
Researching products/sourcing new suppliers
Raising purchase orders
Purchasing products
Stock control
Customs clearance
Dealing with hauliers/transport
Dealing with warehouse queries
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional skills in maths and English up to level 2 (if required)
Training Outcome:Upon completion of the apprenticeship you will receive a permanent, full-time contract.Employer Description:Orbital Industries is a family run packaging company with over 35 years' experience in the industry. We work across an array of sectors including industrial, farming, waste, e-commerce and so much more. Over the last few years, we have been working on developing and building the company. This includes building an online platform to sell our products and drastically increasing the products we have on offer to our customers. You will be instrumental in continuing this growthWorking Hours :Monday - Friday, 9.00am - 5.00pm (30-minutes lunch each day)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Roles and responsibilities include:
Maintaining accreditations including ISO.
Effectively communicating via telephone and emails.
Maintaining H&S systems, ensuring documentation is correct and updated.
Organising and scheduling meetings and appointments.
Diary management.
Maintaining and updating training records.
Ordering office and plant supplies for site.
General admin and carrying out administrative duties such as filing, typing, copying, scanning etc.
Developing improved relationships with clients and business development.
To achieve profitable growth, create new business and manage current ones.
Site visits and audits in order to fully understand the complexities of site set up to enhance your knowledge of the industry.
Training:
Full on-the-job and off-the-job training will be delivered and supported by our Training Provider – Davidson Training UK Ltd.
All training will be carried out within the workplace during working hours.
Level 2 Functional Skills in English and Mathematics (if required).
Full training will be given leading to a recognised Business Administrator Apprenticeship Level 3 qualification.
Training Outcome:Future prospects for a full-time position within our organisation should you be successful within the progression of your apprenticeship. Potential progression to specify in Sales Admin, Health & Safety Co-ordinator, Trainee Contract Manager.Employer Description:At Best Environmental Solutions Ltd we specialise in Asbestos Removal & Management within both the commercial and domestic sectors. We are an accredited licensed contractor offering a wide range of environmental and reinstatement works at competitive rates.
We are fully licensed by the Health and Safety Executive and are at the forefront of the industry, leading the way in our Procedures and Environmental Policies. We offer cost effective asbestos abatement works without compromising safety.
We are committed to providing the highest quality environmental works and feel strongly about maintaining and improving the quality of the environment around us for the community and our staff.
Our highly trained team are equipped with specialist respiratory and personal protective equipment to carry out all asbestos abatement works and most types of other hazardous substance removals.Working Hours :Monday to Friday, 8 hour shifts. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Confident & outgoing,Self-motivated,Responsible & Reliable,Lead generation....Read more...
General duties:
• Meet and greet visitors.• Answer and direct phone calls.• General office support roles.• Ordering stationery, PPE, company merchandise• Support social activities and functions such as Christmas parties, hotel bookings, catering bookings.• Prepare meeting rooms.
Data inputting:
• Booking timesheets.• Scanning paperwork and saving to relevant files.
Purchase ledger:
• Invoice checking.• Statement checking.• Sorting purchase ledger queries.
Sales:
• Schedule demonstration vehicles, including all vehicle movements and specifications.
Engineering support:
• Type approval administration and documentation.• General support duties as required.
Reporting and IT:
• Compile and update various reports/schedules using IT software such as Microsoft Office.• Share information effectively with colleagues. • Internal H&S and quality audits.
Accountabilities & Commitments Required:
Commitment to uphold the company values.
• Strive to deliver exceptional customer focus whilst learning and understanding the Business KPI’s and targets.• Confidence to engage in a working group as well as working on their own to deliver, within required timescales.Training:
Business Administrator Level 3 apprenticeship standard
End Point Assessment
Work Based Training
Monthly Assessor Sessions
Training Outcome:There may be a permanent position offered upon successful completion of the apprenticeship to the right candidate with further progression options in the future.Employer Description:Dennis Eagle, part of the Terberg Environmental Group, is a world leader in the design and manufacture of refuse collection vehicles, with an established reputation for supplying quality products that meet the highest expectations in terms of performance, cost and delivery. Committed to the continued development of innovative solutions for the waste and recycling market, the company provides complete vehicle solutions, producing refuse collection bodies, chassis and bin lifts. Its comprehensive product portfolio offers a configuration to suit every application, and this is backed-up by unrivalled customer service provided by the largest aftersales and support structure in the industry.Working Hours :Monday - Friday 8:30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Working to Deadlines,Task Prioritising,Good Timekeeper,Positive Attitude,Perseverance & Determination....Read more...
JOB DESCRIPTION
Be a part of Stonhard and be a part of something big. We are a world-leading manufacturer and installer of seamless floors, walls and lining systems and we offer diverse and challenging careers throughout the world. We are also part of RPM Performance Coatings, an organization that generates more than $1.6 billion in annual revenue, employs over 4,600 people and maintains sales operations in more than 65 countries. We are growing and we love what we do. Does this sound like your kind of place?
Job Purpose
The Compliance Administrator, Subcontractors, will play a pivotal role ensuring all project related subcontractors meet company compliance requirements, regulatory standards, and contractual obligations. Responsibilities include monitoring and enforcing requirements to meet company policies, industry regulations, and contractual agreements. Cultivates positive relationships with internal and external stakeholders to ensure open communication and collaboration.
Principal Accountabilities
The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The actual duties required of this position may vary. Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation. Facilitate and manage compliance submissions as needed. Set up and maintains installation partner information, including Agreements, Amendments, banking information, and insurance, adhering to Stonhard vendor setup policies. Acts as customer service point of contact for subcontractors, including processing installer tool and supply purchases and invoicing. Coordinates weekly installer accounts payable statements and related transactions; transmits to accounting for payment. Audits weekly payment activity and raise concerns to Supervisor and Stonhard leadership. On an ongoing basis, monitors and coordinates subcontractor compliance with Master Installation Agreement requirements; including but not limited to insurance policy limits and renewals, per project certified payroll, and MIA addendums. Assists in the creation of per project subcontract agreements; maintains documentation and monitors project progress Monitors per project compliance requirements related to Stonhard and installation partner Controlled Insurance Programs. Ensures on-time Controlled Insurance Program enrollments for Stonhard and subcontractors, including monthly payroll reporting, monitoring, and closeout. Monitors Stonhard state contractor licenses ensuring compliance and on-time renewal. Develop and recommend document retention requirements as needed. Develops and maintains necessary reporting to remain compliant. Other responsibilities as assigned by supervisor or Stonhard leadership. Supports other administrative responsibilities, as assigned. Cross-trained in contract team and sales administration responsibilities.
Experience |Education | Certifications
BA/BS degree is preferred or equivalent combination of education and experience. 4-7 years related experience in compliance, project administration, sales operations, or customer service. Experience with subcontractor administration and compliance Project insurance requirements, including Owner Controlled Insurance Programs, preferred. Ability to handle multiple tasks, prioritize effectively, and manage time efficiently Keeping records, documents, and project files organized and easily accessible. Excellent written and verb communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated
Benefits and Compensation
The salary range for applicants in this position generally ranges between $52,000 and $55,000. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law. In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
ABOUT US
YOUR CAREER. OUR ORGANIZATION. THINK WE'RE A FIT? Be a part of Stonhard and be a part of something big. We are a world-leading manufacturer and installer of seamless floors, walls and lining systems and we offer diverse and challenging careers throughout the world. We are also part of RPM Performance Coatings, an organization that generates more than $1.6 billion in annual revenue, employs over 4,600 people and maintains sales operations in more than 65 countries. We are growing and we love what we do. Does this sound like your kind of place?
BENEFITS
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent insurance and financial benefits program. Stonhard, being part of RPM Performance Coatings, is able to combine its resources to offer a substantial and comprehensive benefits package.Apply for this ad Online!....Read more...
Assistant to develop best practice around project management and organisational tools. Core responsibilities include, but are not limited to, coordinating logistics, scheduling training sessions, liaising with trainers, facilitators, and clients, and ensuring all necessary materials and resources are available. Additionally, handling administrative tasks such as maintaining records, processing registrations, managing budgets, and tracking project progress. The project coordinator and administrator will also need to be conscious of ensuring client satisfaction by maintaining frequent and consistent communication on a regular basis.
Responsibilities & Accountabilities
Training Coordination: Schedule and organise training sessions, ensuring trainers, venues, and materials are in place.
Client and Trainer Liaison: Communicate with clients and trainers to confirm requirements, schedules, and expectations.
Administrative Support: Manage training records, attendance, and documentation to ensure accurate record-keeping.
Logistics Management: Arrange venues, equipment, and online platforms for training delivery.
Project Tracking: Monitor project timelines, deliverables, and budgets to ensure smooth execution.
Compliance & Reporting: Ensure training programs adhere to industry standards and company policies; prepare reports as needed.
Financial Coordination: Process invoices, track expenses, and manage budgets for training projects, issue invoicing.
Issue Resolution: Troubleshoot scheduling conflicts, logistical challenges, and administrative issues as they arise.
Process Improvement: Identify opportunities to streamline workflows and enhance training efficiency, creating innovative ways to track and monitor projects effectively.
Understand Professional Learning, Development and Training market and LearningCog’s position & direction.
Lend support to the internal office team as business requires and promote continuity within the group by being a supportive and uplifting team member.
Work together with the internal team to ensure case studies & testimonials are captured and leveraged through appropriate communications.
Participate in regular training/ learning activities to maintain and develop skills and knowledge.
Administrative support to business management to ensure customer needs are taken care of as and when needed.
Any other reasonable duties as required.
Competencies/Skills
This individual must possess strong organisational and time management skills to efficiently handle multiple training projects and deadlines. Excellent communication and interpersonal skills are essential for liaising with clients, trainers, and internal teams. The role requires attention to detail and problem-solving abilities to manage logistics, resolve scheduling conflicts, and ensure the smooth execution of training programs. Proficiency in administrative tasks, including document management, budgeting, and reporting, is crucial, along with technical skills to navigate learning management systems, scheduling software, and virtual training platforms. The ability to work independently and as part of a team, maintainconfidentiality, and adapt to changing priorities ensures success in this dynamic role.
Knowledge of the Insights Discovery platform and psychometric tool would be beneficial but not an essential requirement.
Your performance and development in the role will be discussed with you in a quarterly Personal Development Review (PDR) meeting and on a more in-depth basis annually. Your performance will be measured by:● Meeting monthly agreed KPI’s● Assessment of achievement of personal and business objectives● Assessment against competencies defined in this Job ProfileTraining:Provider: BROMLEY COLLEGE OF FURTHER AND HIGHER EDUCATION
On programme Training:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills in maths and English
Institute of Apprenticeship Certificate
End-Point Assessment (EPA)
Knowledge Training Test
Skills Test
Oral Questioning – underpinned by portfolio
Training Outcome:Upon successful completion of the Level 3 Business Administration Apprenticeship, there may be opportunities for further progression within other areas of our team.Employer Description:Learning Cog is a cutting-edge leadership, management and sales training and development consultancy. We work with clients by integrating into their business, identifying and developing tailored proven best practice solutions, using a pragmatic and logical methodology, successfully enabling businesses to deliver, coach, drive and sustain individual, team and company elite performance resulting in outstanding business results and extraordinary growth.Working Hours :Monday to Friday 9:00am - 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Hire Controller Basildon £30,000 - £35,000 + Pension + Holidays + Training + Immediate Start Work in a well-established company as a Hire Controller offering a supportive work environment, where every day brings new challenges and opportunities for growth. Receive constant recognition, appreciation and enjoy unparalleled job security. A recognised leader in equipment and tool rental who have been around for over 35 years are now looking for a Hire controller. You’ll receive on the job training to excel in your role. Be a part of a team that values and rewards your hard work with appreciation and be more than just a number. The Hire Controller role will include:
Customer & Order Management: Handle customer enquiries, process hire contracts, manage accounts, and ensure accurate billing.
Logistics & Fleet Coordination: Schedule deliveries/collections, track equipment availability, and liaise with transport and workshop teams.
Administration & Reporting: Maintain hire records, process invoices, and generate reports on performance and customer trends.
The successful Hire Controller will have:
Previous customer service experience, ideally with an admin background.
Strong organisational and communication skills, with the ability to handle multiple tasks simultaneously.
A commitment to providing excellent service and supporting the team with daily tasks.
A proactive and flexible approach to work.
For immediate consideration, contact Wesley on 020 4578 4570 or apply today. Keywords: hire controller, administrator, equipment rental, customer service, admin, logistics, fleet coordination, operations, compliance, hire contracts, customer relationships, sales support, reporting, Basildon, UK. This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Please visit our website at futureengineer.co.uk to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants; however, due to the sheer volume of responses, we can only guarantee that shortlisted candidates will be contacted.....Read more...
Key responsibilities:
Handle incoming and outgoing calls, including general enquiries, sales, technical and support queries, and complaints, ensuring they are filtered and dealt with appropriately
Monitor and respond to emails in a timely and professional manner
Providing clients with updates on their project progress
Requesting necessary information from clients to facilitate project completion
Generating invoices and taking payment information
Offering general administrative support to the team, including data entry, scheduling, and document management
What we're looking for:
A quick thinker with excellent problem-solving skills
Strong communication skills with the ability to articulate effectively at all levels
A proactive and dynamic attitude, ready to take initiative
Ability to manage multiple tasks efficiently and work well under pressure
Keen attention to detail and strong organisational skills
Basic proficiency in Microsoft Office (Word, Excel, Outlook) is desirable
What you'll gain:
Hands-on experience in a dynamic digital agency environment
Development of key administrative, communication, and business skills
The opportunity to work with a talented and supportive team
Career progression opportunities within the company
If you’re enthusiastic, eager to learn, and ready to kick-start your career in administration, we’d love to hear from you! Apply now and become a part of our vibrant team.Training:
Business Administrator Apprenticeship Level 3
Location - 6 Pioneer Court, Darlington DL1 4WD
Working 5 days per week including one day for study at Darlington College
Training Outcome:
After successful completion of the apprenticeship, a long-term position will be considered
Employer Description:Dash Media Productions is a creative powerhouse, delivering cutting-edge websites and digital solutions for a wide range of clients—from thriving restaurants and bars across the UK to high-profile names like Rio Ferdinand and IBF World Champion Daniel Dubois, as well as leading organisations like the NHS and the British Cardiovascular Society.
We don’t just build websites; we craft experiences. With a buzzing in-office culture, our team thrives on collaboration, creativity, and the occasional office playlist debate. Follow us on Instagram (@dashmediaproductions) for a behind-the-scenes look at our projects and office life!Working Hours :Working Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Ensure all customer queries and enquiries are dealt with effectively and in a timely manner, promoting a centre of excellence in Customer Service
Taking payments and following through with invoicing
Ensure customers are kept informed of any delays or developments as soon as possible
Load customer appointments on to the system, paying attention to detail to ensure all information is input accurately and in full
Ensure all data is kept up to date
Create and process daily reports, and complete to deadlines
Control and coordination of regional Field Support Engineers daily and weekly diaries
Acting as a conduit between the Field Support Engineers and the customer
Placing warranty and service calls for FSE and 3rd party engineers
Assist with customer pre-calls, to confirm appointments/delivery details
Familiarisation with full range of Grant products and uses
Liaise with sales for any opportunities to promote Grant product range to homeowners / installers
Any other duties that may need to be carried out
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Permanent Role as Customer Service Administrator
Progress up to Team Lead
Transfer to other internal teams
A lot of soft skills obtained that can be transferred to other customer service teams outside of the organisation
Employer Description:Grant has been designing and manufacturing reliable heating products for nearly four decades. From award winning oil-fired condensing boilers to the latest renewable products, our heating systems have a reputation for quality that is second to none.Working Hours :8 hours Monday to Thursday and 7.5 hours on Friday. 2 weeks of early shifts: 7.30am - 4.30pm (4.00pm on Friday) and 2 weeks of late shifts: 9.00am - 6.00pm (8.30am - 5.00pm on Friday).Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The WTI Regional Dispatcher is responsible to assist and support the WTI Supervisors and Foreman in the assigned region. This position ensures the regional responsibilities are managed, tracked and executed timely. Key responsibilities include ensuring training for new hires is scheduled, reports are consolidated and communicated to the WTI Supervisor, and key metrics are tracked and communicated back to the corporate management team. The Regional Dispatcher has excellent communication and organizational skills. This position is also responsible for the scheduling and oversite of project volume for an assigned region. Ensuring project volume is managed and executed within established business rules and objectives. Key responsibilities include accurate field reporting, timely completion of jobs and project backlog management. This position will have authority to make scheduling changes as required to manage scope changes, unplanned work, and weather related changes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assist with the scheduling and onboarding of regional new hires Assist with schedule communication to regional Sales Representatives and management Knowledge of State prevailing wage and Davis Bacon Process timecard and expense approvals Oversee the task lifecycle for regional project volume: Planning Scheduling Optimizing Dispatching Executing Completing Reporting Work with WTI Supervisors to manage projects Develop project crews Determine planned finish dates to update SLA Communicate project information to Business Operations Project Administrator for SAP updates Scheduling Emergency work, or non-scheduled work and tracking in jeopardy projects. Understanding scheduling rules and objectives and expected system behavior End of day status checks Complete the end of month job site inspection processing Update scheduling criteria Train new supervisors on field software tools Microsoft Power Apps Concur OneDrive SharePoint Among others Maintain resource calendars to allow or restrict overtime, and manage summer and/or winter hours Be available to provide Tier 3 support for field emergency calls Perform any other duty and/or project as required or assigned by the WTI GS Operations Manager. The salary range for applicants in this position generally ranges between $53,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Answer telephone calls, helping where possible and transfer calls internally
Create and update records, keeping the digital filing in order and ensuring that compliance expectations are met on all documentation.
Assist with customer enquiries
Provide a front of house service for all company visitors
Maintain the office set up and internal systems
Provide administrative support for all staff
Book appointment for viewings/valuations
Training:
NVQ Level 3 Business Administrator
Maths and English functional skills training if necessary
Dedicated Juniper Skills Coach for on-the-job training
Training Outcome:
Possible full-time position within the business.
Employer Description:Michaels Estates was founded in November 2020 as our director, who has a property portfolio with over 50 properties, was continuously let down by other estate agencies for a multitude of reasons such as: poorly managing his properties, late rental payments, avoid time and poor communication. After speaking with several different landlords this appeared to be a reoccurring issue; so, to resolve this Michaels Estates was formed. With our professional team keeping Michaels Estates running 6 days a week, we promise our landlords a stress-free experience.
What makes us better?
It's simple really, we only take upto 100 landlords at any one time, this allows us to maintain and thoroughly manage our properties as well as deliver the professional standard we guarantee our landlords and vendors. Unlike other estate agents in Leicester, Michaels Estates only charge 0.8% to sell your property and 8% to let your property out with us click here to view our sales page for detailed information. Furthermore, Michaels Estates pride ourselves on our pricing scheme, most estate agencies across Leicestershire charge between 1-2% to sell your property and 12-14% to rent whereas we believe our high standard service shouldn't come with an extra cost.
How do we utilise our social media?
At Michaels Estates we have a multitude of social media platforms such as: Instagram, Twitter, Tik Tok and Facebook. We decided to utilise our social media mainly by posting informative, company and property posts across all our media sites. Our Tik Tok is predominately used to inform and educate a diverse audience with property knowledge and advice, helping people with any queries or concerns. All our social media sites are designed to not only show the company but also allow the public to engage and ask questions as we are always wanting to help.
Why should you join our journey?
Michaels Estates is an independent estate agency with high aspirations for the future. Since being established we have achieved a lot such as building strong and trusted relationships with landlords, vendors and tenants and hope to maintain these relationships. Everyday our knowledge and our business expands with our company values behind us; honesty, integrity towards security- and we would love for you to join our journey to help you, sell, rent or find your home.Working Hours :Monday - Friday, 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Patience....Read more...
