A reputable commercial firm, boasting a remarkable 150-year history in delivering top-notch legal services, is currently expanding its team. This firm strikes the perfect balance between offering high-quality legal advice and maintaining a personalised, client-centric approach.
An opportunity has arisen for a skilled Receptionist / Secretarial Assistant to join the team on a full-time basis in the Wirral area. This pivotal role involves being the welcoming face of the firm and ensuring smooth office operations.
In this dual role, you will warmly greet and assist visitors upon arrival, handle incoming phone calls, and efficiently manage appointments. Additionally, you'll be responsible for maintaining a tidy and inviting reception area, providing essential secretarial and administrative support to senior staff, drafting documents, correspondences, and assisting with transcription tasks. Liaising with clients and other stakeholders to facilitate seamless communication will also be part of your responsibilities.
The successful candidate will have proven experience in reception and secretarial duties, with exceptional telephone etiquette and strong organisational skills. Excellent communication skills and a client-focused approach are essential, along with previous customer service experience, demonstrating a friendly and professional demeanor.
Proficiency in Microsoft Office Suite is required, and familiarity with Proclaim case management and Bighand Audio is advantageous. Prior experience in similar roles, such as reception and private client secretarial positions are preferred as the role will be working very closely with a Private Client Partner.
By joining this esteemed firm it will mean becoming part of a supportive and dynamic team dedicated to providing outstanding legal services. Here, your skills will be valued, and your contributions will play a crucial role in the firm's success. If you're seeking a fulfilling role where professionalism meets a personalised touch, this opportunity is for you.
There is a competitive salary on offer and if this sounds like the role for you, please email your current CV to j.forshaw@clayton-legal.co.uk or please call Justine for an informal chat on 0161 914 7357.
Clayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market, and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
London based role with Head Office located in Ealing, Greater London, W5 5SA Are you looking for an exciting opportunity in the facilities management industry? Our client, Landmark Facilities Management is a small independent business based in Ealing Broadway.Due to their success and growing client list, they are currently recruiting an Office Administrator to assist their growing team. As the successful candidate, you:Are highly organised, detail-oriented and capable of multitasking.Will be providing essential administrative support that enables other staff members to focus on their core responsibilities. Have strong communication and interpersonal skills, this is critical for the role. Are someone who will ensure the smooth running of a busy office and support the management team by carrying out office support duties.As the successful candidate, you will:Assist in ensuring the smooth and efficient running of administration activities within the companys office.Be managing the work request and job completion process for work carried out by both internal engineers and external subcontractors.Ensure all work requests are actioned and completed within the relevant SLA timescaleEnsure the work request database is accurately maintained at all times and work request status information is current and accurateEnsure all work requests are actioned on the day they are received Key ResponsibilitiesAssisting with the management of the help desk, receiving work requests, liaising with subcontractors and internal engineers and the management of the work request process through to job completion using XRM or a similar database systemMonitoring all incoming work requests and producing job sheets and subcontractor work requests as requiredTracking and following up all work requests through to completion ensuring the status of any request can be determined at any time and efficient manner and information is feedback so the client can be kept informedAssisting with the preparation of client invoicesProviding a weekly update on work requestsEnsuring the smooth running of the office Additional Responsibilities Assist in the production of monthly statistics for work requests and work completedGeneral office administrative and dutiesActing as office receptionistAssisting with post room and courier services as requiredAssisting with or carrying out any other reasonable duties for which they have been trained and are competent.To work flexibly and be prepared to perform other reasonable duties either at the normal place of work or other Company establishmentsCarry out all duties in a safe manner and in accordance with the Companys Health & Safety Policies and ProceduresPresent a professional and friendly image to all clients, customers and potential customersChasing payment of invoices You will:Be analytical with good IT skills and knowledge of MS Office productsHave strong administration skills, accurate with a good eye for and close attention to detailBe used to working to strict deadlines, working quickly, steadily and consistently.Be confident with an excellent telephone mannerBe resilient and persistent in chasing people and ensuring that results are obtainedBe able to develop robust relationships with subcontractors and internal engineers which enables them to chase people effectively and get resultsBe able to monitor and track work requests and chase subcontractors, suppliers and engineers to ensure that appropriate action is taken.Be a good team player with a flexible and proactive approach to workHave excellent organisational and prioritisation skillsHave A-Level or equivalent (preferred)Have customer service: 4 years (preferred)Have administrative experience: 3 years (required)Driving Licence (beneficial)Language: English Spanish (beneficial) As the successful candidate, our client offers:Salary: £26,000.00-£28,000.00 per year negotiable depending on experience.Auto Enrolment Pension Scheme(Nest)Company PhoneCompany credit cardHours per week 40 hoursFull-time, Permanent Contract with 3 month probation periodLondon based role with Head Office located in Ealing, Greater London: reliably commute or plan to relocate before starting work (required) Benefits:Flexitime, Sick payMonday to Friday....Read more...
