Quality Assurance Service Manager
About the Role
London Borough of Haringey are seeking a Quality Assurance Service Manager to oversee all CQC quality assurance work through a dedicated team and working with colleagues across council directorates. The role will be responsible for ensuring that all the CQC quality statements are met and where they are not met, plans are in place and identified practitioners allocated to undertake the identified actions.
Main Responsibilities
Implement strengths-based, person centred outcome focused support that maximises independence and improves quality of life
Ensure legal literacy and compliance through teams and practice of the key legislative frameworks within adult social care
Prepare and implement the workforce learning and development aspect of the workforce plan for Adult Social Care staff that promotes a culture of continual learning and improvement
Assure safeguarding practice and service delivery, including quality assurance of social work practice and support development of robust models of auditing and quality assurance of professional practice
Lead on systems improvement that provides transformational change to residents in how services are delivered through co-production
Ensure the best quality social care is delivered to vulnerable residents and provide a crucial element of future CQC inspections
Provide high quality advice, support and assistance to Managers and Practitioners, the members on relevant Adult Social care strategies, policies, and projects
Advise on evidence-based social work practices and ensure social workers and their managers are able to use research in their practice
Ensure all service areas are inspection ready and services are assessed, improved and ready for future inspections
Have line management responsibilities for staff within the service ensuring the management duties and functions are carried out to the corporate expected standards
Provide draft responses to any members enquiries, complaints, and Ombudsman investigations and contribute to the strategic development of relevant policies, processes and guidance
Requirements
Proven experience as a Quality Assurance Service Manager or similar role
Qualified Social Worker including SWE registration
Strong knowledge of CQC quality assurance work and legislative frameworks within adult social care
Experience in workforce learning and development
Experience in quality assurance of social work practice and safeguarding practice and service delivery
Ability to lead on systems improvement that provides transformational change to residents in how services are delivered through co-production
Excellent communication and interpersonal skills
If you have the required skills and experience for this role, please apply with your updated CV via email to Ashley.Brown@servicecare.org.uk or call 01772 208 964.....Read more...
Bodyshop Manager:
- Salary: in the region of £50,000 plus bonus and car allowance
- Hours: 45 hours, Monday to Friday
- Pension, Staff Discounts, Life Assurance
Our client, a busy Bodyshop/Accident Repair Centre in Edinburgh are currently looking for an experienced Bodyshop manager.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role or as a Workshop Control is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtrecruitment.com to discuss further.
Bodyshop Manager £50,000 Bodyshop Edinburgh
Bodyshop Manager, Site Manager, General Manager, Workshop Manager,....Read more...
This HSEQ Manager role is on a contract basis (duration to be discussed) working on a site investing millions into expansion and upgrades across the operation. this position is offering rates of between £800 – 1000 / day dependant of experience, as well as flexibility with home working on a Friday.
Taking this opportunity would mean working for a leading global producer of chemical products. This is a key manufacturing company relied on by many industries and this HSEQ Manager role is critical to ongoing operation.
The HSEQ Manager will manage the Health, Safety, Environmental and Quality service in the Capital Project. With responsibility for relevant input to front end and detailed Engineering, as well as leadership of Technical Safety Engineering and Quality Management service (QA/QC).
Responsibilities of the HSEQ Manager ;
The HSEQ Manager will be responsible for the preparation and implementation of the project Quality Management plan.
You will cover technical Safety Engineering input into facilities design (HAZOP / HAZID), risk assessment and the legal requirements.
You will be responsible for providing advice on legal requirements for projects such as CDM, COMAH requirements, Hazardous Substances consents, Environmental Permits and other licences, as well as the drafting of permit and license applications.
Responsibility for supporting risk assessments throughout the lifecycle of projects, such as HAZOP and other process safety studies, CEDOIF and other environmental assessments, manual handling / lifting, COSHH.
Tasked with ensuring environmental considerations such as decarbonisation, energy efficiency, water efficiency and waste are considered and managed throughout the project lifecycle.
You will liaise with site sustainability responsible person to ensure any changes are considered, controlled / managed appropriately.
Ensure human factors considerations are assessed and managed throughout the project lifecycle.
Guarantee compliance with ISO 14001 environmental and ISO9001 quality management systems, and company corporate safety and process safety standards, throughout the project lifecycle, and provide support and auditing throughout the construction and commissioning phases.
To be successful in this HSEQ Manager position, you will hold a degree or chartership qualification in an Engineering discipline, as well as a NEBOSH OH&S diploma level 6 or equivalent. You will have proven senior leadership experience within a similar role, and relevant industry (Chemical, Petrochemical, COMAH etc.)
Please apply directly for further information regarding this HSEQ Manager role.
....Read more...
My client a global and leading name in Power in Crewkerne are recruiting for a Quality manager
Whether its industrial embedded computing, custom lithium battery packs, secure communication systems, antennas, or imaging technology they design, manufacture and supply it.
The Role of the Quality Manager will consist of :
This role encompasses the following responsibilities:
- Managing the day-to-day activities and priorities of the Quality Team, in line with business requirements
- Setting goals and objectives for the team, holding 1-2-1 and team meetings
- Developing the skills and knowledge of the team, career path and succession planning
- Promote and develop a culture of Safety, Health, Environmental and Quality and Continuous Improvement across the site.
- Evaluate systemic processes covering key operations and recommend continuous improvement initiatives.
- Manage approved Continuous Improvement projects by coordinating resources and monitoring progress to the conclusion of the project.
- Engage colleagues in continuous improvement, through training, coaching and leading effective CI meetings so they apply excellent lean techniques and methodologies.
- Managing of all related non-conformance issues.
- Implement action plans to improve performance where KPIs show deficiencies in processes and develop department KPI's where required.
- Assist with the introduction of additional quality standards and oversee the successful management and accreditation of current business certifications such as ISO9001, 14001, 45001 and Atex / IEC 80079-34.
- Analyse and the reporting of data for accidents, incidents, near misses and identify root cause analysis to improve operational practice.
- Ensure the business is legally compliant with all health, safety, environmental and other relevant legislation.
The type of Quality Manager we are looking for
You will have a flexible and adaptable approach to your workload. You will be curious and open minded and keen to seek out evolving and innovative ways to add value. You will be able to work effectively and inclusively with a range of people. You will be determined and resourceful and driven to deliver the best results for the business. You will be driven to ensure that tasks are completed thoroughly and within deadlines. You will be eager to learn new skills and seek development opportunities in the course of your employment.
Key Competencies of a Quality Manager:
- Having previous responsibility for Safety, Health, Environmental, Quality and Compliance is essential.
- Excellent verbal and written communication skills as this is a customer faced role.
- Ability to compose clear and concise reports & documentation.
- Problem solving using LEAN techniques such as 8D, 5 Whys, and Ishikawa to identify problem root causes and effective corrective / preventative actions.
- Ability to initiate, plan and organise.
- Proficient in using all Microsoft office packages.
- Management of successful Internal and External ISO audits.
The following are a benefit but not a requirement:
- IOSH Managing Safely or NEBOSH would be advantageous.
- Lead Auditor qualification would be advantageous.
- Knowledge of one or more rigorous quality standards such as aerospace, medical and UL requirements would be advantageous.
- Knowledge around the EU battery directive / new EU battery regulation would be advantageous.
- Experience of Advanced Product Quality Planning (APQP) and Product Part Approval Process (PPAP) requirements.
What's in it for me ?
Benefits
26 days holiday plus bank holidays, increasing to 29 days with long service
Discretionary Bonus once a year
Salary Sacrifice Pension
4 x Salary Death in Service payment
If this sounds like your next role in Quality Management please apply or call Ian at Holt Engineering on 07734406996
Access to Westfield Healthcare scheme, including:
- Corporate Healthcare Plan
- Employee Assistance program
- Wellbeing App
- Discount scheme
Cycle to Work Scheme
Eligible for enrolment in Employee Share Scheme after 12 months service.
....Read more...
General Manager Private members club – £140k+ NEW ROLE ALERT! NEW ROLE ALERT! NEW ROLE ALERT! Please drop me your cv if you have London experience in the private members sector, at General Manager level for this luxury PVT members club in the West End. Our client manages an esteemed network of exclusive members' clubs spanning Europe and the UK, committed to delivering top-notch service and exceptional quality. Their range of offerings encompasses upscale restaurants, stylish bars, and exclusive private members' spaces that also feature coworking facilities. This progressive company is actively growing, with two exciting new venues in the pipeline, providing a stable work environment and seeking to welcome innovative and dynamic professionals. The General Manager
Ideally your background will be fine dining restaurants & private members clubs with an emphasis on quality produce & premium service. Someone that has worked within a private member’s club/ would needed to apply for this role. My client is after established, proven managers so you will need a minimum of 3 years as a Senior General Manager or Operations Manager/Director at the highest level. The ability to govern & motivate a large team will be paramount here, as well as overseeing other department heads
The Venues
Stylish and sophisticated, the venues provide an excellent place to excel in your career and develop with a quality company.
Interested in this amazing challenge? Contact Stuart Hills with your updated CV COREcruitment are experts in recruiting for the service sector. We currently have over 700 live roles across the UK, Middle East, Europe, North America, South East Asia, Africa and Australia. To view other great opportunities please check out our website at COREcruitment or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities.....Read more...
This HSEQ Manager role is working on a site investing millions into expansion and upgrades across the operation. Alongside the salary of up to £90,000, this position includes a benefits package with is inclusive of up to 10% annual bonus, 10% employer pension contribution, private health care, life assurance, 28 days holiday plus bank holidays and home working on a Friday. Progression is a genuine opportunity with this company given their ambitious but stable growth and investment strategy. (Outside IR35 contractors will be considered as well as staff/permanent applicants).
Taking this opportunity would mean working for a leading global producer of chemical products. This is a key manufacturing company relied on by many industries and this HSEQ Manager role is critical to ongoing operation.
The HSEQ Manager will manage the Health, Safety, Environmental and Quality service in the Capital Project. With responsibility for relevant input to front end and detailed Engineering, as well as leadership of Technical Safety Engineering and Quality Management service (QA/QC).
Responsibilities of the HSEQ Manager ;
The HSEQ Manager will be responsible for the preparation and implementation of the project Quality Management plan.
You will cover technical Safety Engineering input into facilities design (HAZOP / HAZID), risk assessment and the legal requirements.
You will be responsible for providing advice on legal requirements for projects such as CDM, COMAH requirements, Hazardous Substances consents, Environmental Permits and other licences, as well as the drafting of permit and license applications.
Responsibility for supporting risk assessments throughout the lifecycle of projects, such as HAZOP and other process safety studies, CEDOIF and other environmental assessments, manual handling / lifting, COSHH.
Tasked with ensuring environmental considerations such as decarbonisation, energy efficiency, water efficiency and waste are considered and managed throughout the project lifecycle.
You will liaise with site sustainability responsible person to ensure any changes are considered, controlled / managed appropriately.
Ensure human factors considerations are assessed and managed throughout the project lifecycle.
Guarantee compliance with ISO 14001 environmental and ISO9001 quality management systems, and company corporate safety and process safety standards, throughout the project lifecycle, and provide support and auditing throughout the construction and commissioning phases.
To be successful in this HSEQ Manager position, you will hold a degree or chartership qualification in an Engineering discipline, as well as a NEBOSH OH&S diploma level 6 or equivalent. You will have proven senior leadership experience within a similar role, and relevant industry (Chemical, Petrochemical, COMAH etc.)
Please apply directly for further information regarding this HSEQ Manager role.
....Read more...
Finance manager – Kirklees£400-500 per dayFixed term contract – Full TimeKey Accountabilities
You will be responsible for providing a comprehensive, high quality, financial service including the management and supervision of staff.You will be a visible leader, manage resources effectively, and be passionate about making a difference.In doing this you will be expected to provide and share information in a clear and concise manner to build understanding.You will have management responsibility for a finance team, be a positive role model, and ensure commitment towards team goals and Service vision and priorities.It will be your responsibility to performance manage your team and ensure we deliver to our customers.You will look to create positive working relationships and be committed to developing your team and yourself.You will also support the Head of Service by being a member of the Finance Manager Group.Provision of a comprehensive, high quality and timely financial management service that is directed and controlled in accordance with statutory, financial and Council procedures.Achievement of corporate and Service objectives.Continuation of high-quality financial processes, together with assisting in their improvement and further development through review, evaluation and challenge of practice and current expectations and by recommending and overseeing the implementation of change.Aiding the Service Director, and Head of Service in the development and maintenance of financial planning processes.
For more information please contact Mason at MasonM@4recruitmentservices.comRecruitment is done in line with safe recruitment practices. We are an equal opportunity agency.....Read more...
Technical Manager Tiverton C£45 - 50,000 DOE plus Excellent Benefits My client, a highly successful food / drinks manufacturer, is looking to recruit a Technical Compliance manager for one of their sites. The successful Compliance Manager will be the main compliance representative during customer audits whether that be for BRC or Retailer audits. You will report to the Head of Compliance at the company's sister site This is a key role within the company, and you will be the main contact for technical queries. As a key auditor we are looking for someone who can build relationships with the site managers and the Quality / Technical manager, working closely to help drive standards across the group. Technical Manager / Compliance Manager Key Duties will include: ·Auditing, carry out internal auditing, BRC and customer audits. ·Health & Safety - You would be the main site H&S representative. ·Manage Pest Control ·Technical support, complete technical specifications, ensure retailer website alerts are responded to, primary contact for retailer visits, ·Legal Compliance. ·HACCP leader on site Technical Manager / Compliance Manager Key skills for the role: Fundamentally the successful Compliance Manager will have previous compliance / auditing experience including BRC knowledge gained whilst working in the drinks, food or pharmaceutical sector and experience in delivering training courses. ·Experience of auditing and dealing with auditors in particular BRC/GFSI ·Experience of delivering training courses ·Legal Labelling experience ·Experience of HACCP systems (Level 3) ·Experience of Quality Management Systems. ·Experience of Food Safety Systems ·Desired experience of SAP systems ·Desired experience of managing people. ·Desired experience of Food Safety Culture systems. Technical Manager / Compliance Manager Salary and Benefits: A salary of between £45,000 - 48,000 doe Pension 9% (5/4), Perkbox, cycle scheme, long service awards, refer a friend recruitment. This role would suit candidates who have previously worked in roles such as Technical Services Manager, Compliance Manager, Auditor, QMS manager, Quality Systems Manager, Supplier Assurance Manager, Technical Manager. This role is located between Taunton and Exeter just off the M5 ....Read more...
Technical Manager Tiverton C£45 - 50,000 DOE plus Excellent Benefits My client, a highly successful food / drinks manufacturer, is looking to recruit a Technical Compliance manager for one of their sites. The successful Compliance Manager will be the main compliance representative during customer audits whether that be for BRC or Retailer audits. You will report to the Head of Compliance at the company's sister site This is a key role within the company, and you will be the main contact for technical queries. As a key auditor we are looking for someone who can build relationships with the site managers and the Quality / Technical manager, working closely to help drive standards across the group. Technical Manager / Compliance Manager Key Duties will include: ·Auditing, carry out internal auditing, BRC and customer audits. ·Health & Safety - You would be the main site H&S representative. ·Manage Pest Control ·Technical support, complete technical specifications, ensure retailer website alerts are responded to, primary contact for retailer visits, ·Legal Compliance. ·HACCP leader on site Technical Manager / Compliance Manager Key skills for the role: Fundamentally the successful Compliance Manager will have previous compliance / auditing experience including BRC knowledge gained whilst working in the drinks, food or pharmaceutical sector and experience in delivering training courses. ·Experience of auditing and dealing with auditors in particular BRC/GFSI ·Experience of delivering training courses ·Legal Labelling experience ·Experience of HACCP systems (Level 3) ·Experience of Quality Management Systems. ·Experience of Food Safety Systems ·Desired experience of SAP systems ·Desired experience of managing people. ·Desired experience of Food Safety Culture systems. Technical Manager / Compliance Manager Salary and Benefits: A salary of between £45,000 - 48,000 doe Pension 9% (5/4), Perkbox, cycle scheme, long service awards, refer a friend recruitment. This role would suit candidates who have previously worked in roles such as Technical Services Manager, Compliance Manager, Auditor, QMS manager, Quality Systems Manager, Supplier Assurance Manager, Technical Manager. This role is located between Taunton and Exeter just off the M5 ....Read more...
One of the UK’s foremost independent care providers is now looking for someone experiencedin care home management to join them as the General Manager (Registered Manager) for their premier home in Scotland.Specialising in bespoke nursing and dementia care, the home is led by a provider consistently rated for quality and resident experience – a group well-known for providing exceptional care for people needing some extra support to live well.As Registered Manager, you will have full autonomy in managing the home’s operations, with the benefit of additional support, resources, and infrastructure available from across such a well-established network. You’ll also focus on enacting positive change through continuous team and service development, in addition to monitoring governance strategies that ensure care consistently meets and surpasses Care Inspectorate standards as expected of a premium service.Success in your role will be rewarded through service quality bonuses of up to £10,000, in addition to automatic profit share bonuses that can reach up to 100% of your salary.Should you be open to moving for your ideal role, a significant support package can be discussed to aid relocation to Scotland*.This is a permanent, full-time (40h) position for a General Manager (Registered Manager). Person specification:
(Essential) Recent experience as a Registered Manager for a care home, to have achieved positive inspection results (ratings “Good” and above) during this time(Essential) Experience managing care homes with 40+ bed capacity(Essential) Experience managing care homes with at least 50% private occupancy(Essential) Sound practical knowledge of elderly and dementia care(Desirable) Professional training as a Registered Nurse (RN Adult / RMN / RNLD)
Benefits / enhancements include:
Relocation support package*Automatic enrolment into profit share scheme, with the opportunity to earn up to 100% of your salary in bonusesQuality bonuses up to £10,000Company pension scheme (8% ER)Reimbursed NMC renewal fees if applicableSubstantial learning & development opportunitiesExtensive range of holiday, retail, and leisure discountsLife insurance coverageHealth and wellbeing assistance programmeRecognition awardsAnd more!....Read more...
One of the UK’s foremost independent care providers is now looking for someone experiencedin care home management to join them as the General Manager (Registered Manager) for their premier home in Scotland.Specialising in bespoke nursing and dementia care, the home is led by a provider consistently rated for quality and resident experience – a group well-known for providing exceptional care for people needing some extra support to live well.As Registered Manager, you will have full autonomy in managing the home’s operations, with the benefit of additional support, resources, and infrastructure available from across such a well-established network. You’ll also focus on enacting positive change through continuous team and service development, in addition to monitoring governance strategies that ensure care consistently meets and surpasses Care Inspectorate standards as expected of a premium service.Success in your role will be rewarded through service quality bonuses of up to £10,000, in addition to automatic profit share bonuses that can reach up to 100% of your salary.Should you be open to moving for your ideal role, a significant support package can be discussed to aid relocation to Scotland*.This is a permanent, full-time (40h) position for a General Manager (Registered Manager). Person specification:
(Essential) Recent experience as a Registered Manager for a care home, to have achieved positive inspection results (ratings “Good” and above) during this time(Essential) Experience managing care homes with 40+ bed capacity(Essential) Experience managing care homes with at least 50% private occupancy(Essential) Sound practical knowledge of elderly and dementia care(Desirable) Professional training as a Registered Nurse (RN Adult / RMN / RNLD)
Benefits / enhancements include:
Relocation support package*Automatic enrolment into profit share scheme, with the opportunity to earn up to 100% of your salary in bonusesQuality bonuses up to £10,000Company pension scheme (8% ER)Reimbursed NMC renewal fees if applicableSubstantial learning & development opportunitiesExtensive range of holiday, retail, and leisure discountsLife insurance coverageHealth and wellbeing assistance programmeRecognition awardsAnd more!....Read more...
Technical Compliance Manager Tiverton C£45 - 50,000 DOE plus Excellent Benefits My client, a highly successful food / drinks manufacturer, is looking to recruit a Technical Compliance manager for one of their sites. The successful Compliance Manager will be the main compliance representative during customer audits whether that be for BRC or Retailer audits. You will report to the Head of Compliance at the company's sister site This is a key role within the company, and you will be the main contact for technical queries. As a key auditor we are looking for someone who can build relationships with the site managers and the Quality / Technical manager, working closely to help drive standards across the group. Compliance Manager Key Duties will include: ·Auditing, carry out internal auditing, BRC and customer audits. ·Health & Safety - You would be the main site H&S representative. ·Manage Pest Control ·Technical support, complete technical specifications, ensure retailer website alerts are responded to, primary contact for retailer visits, ·Legal Compliance. ·HACCP leader on site Key skills for the role: Fundamentally the successful Compliance Manager will have previous compliance / auditing experience including BRC knowledge gained whilst working in the drinks, food or pharmaceutical sector and experience in delivering training courses. ·Experience of auditing and dealing with auditors in particular BRC/GFSI ·Experience of delivering training courses ·Legal Labelling experience ·Experience of HACCP systems (Level 3) ·Experience of Quality Management Systems. ·Experience of Food Safety Systems ·Desired experience of SAP systems ·Desired experience of managing people. ·Desired experience of Food Safety Culture systems. Salary and Benefits: A salary of between £45,000 - 48,000 doe Pension 9% (5/4), Perkbox, cycle scheme, long service awards, refer a friend recruitment. This role would suit candidates who have previously worked in roles such as Technical Services Manager, Compliance Manager, Auditor, QMS manager, Quality Systems Manager, Supplier Assurance Manager, Technical Manager. This role is located between Taunton and Exeter just off the M5 ....Read more...
General Manager Location: Victoria, BCCompensation Package: $60,000 - $100,000 (Salary + Bonus + Tips)I am working with an exciting client with 4 restaurant locations around BC. With a focus on providing exceptional service and promoting a conscious dining culture, the company has established itself as a leader in the industry and are seeking a General Manager to join their team!Responsibilities:
Oversee all aspects of restaurant operations, including staffing, inventory management, customer service, and financial performanceDevelop and implement strategic plans to achieve business objectives, such as increasing sales, improving profitability, and enhancing guest satisfactionRecruit, hire, train, and supervise staff members to ensure high-quality service and adherence to company standardsCreate and manage budgets, monitor expenses, and optimize costs to maximize profitability while maintaining quality
Ideal General Manager:
2+ years’ experience in a high volume full-service restaurantStrong problem-solving abilities and the ability to handle guest complaints and resolve issues quickly and diplomaticallyWarm, friendly, focused, and professional demeanor, with an inclusive presence that fosters a welcoming atmosphere for guests and colleagues alikeStrong leadership skills with the ability to effectively manage and motivate a diverse team
If you’re interested in this opportunity, please send your resume to Dylan today!COREcruitment are experts in recruiting for the service sector. We currently have live roles across the UK, Middle East, Europe, North America, Southeast Asia, Africa and Australia. To view other great opportunities please check out our website at www.corecruitment.comFollow COREcruitment on your favorite social networks - Facebook, Twitter, LinkedIn and Instagram. ....Read more...
An outstanding new job opportunity has arisen for a dedicated Area Manager to work for a new care operator and be at the forefront of an exciting new care revolution. Our client will provide support for people with learning disabilities needs who would benefit from their supported living homes
Our Client is looking for an Area Manager to register and commission a brand new service which will cater to adults with learning disabilities within the Great Yarmouth, Norfolk area. The ideal Manager would have experience of starting a new service and putting everything in place and also tender for care packages in order to bring the home to 100% occupancy, recruit staff and usher in a staffing team in order to make this home a success. You will also initially be the homes registered manager
The company has plans to open further services over the years and as the company grows there will be opportunities for promotions within the company so this is a great opportunity for someone to earn a very senior position
As an Area Manager your key responsibilities include:
You will work closely with the board of directors in order to ensure positive outcomes.
Recruit a staffing team in line with the demands of the service.
Apply for and gain CQC registration for this service.
With passion and focus you will build an environment where the company values can flourish
Work towards all company targets are achieved through your effective leadership
Promote the highest standards of care and service – ensuring quality standards are maintained within all aspects of the business
seek opportunities to strengthen professional relationships and identify business development opportunities and networks
Support ensuring a homely & safe environment that meets service user’s individual needs and integration with the local community
To have extensive knowledge and understanding of the Care Quality Commission and service user’s with learning disabilities and mental health needs
The following skills and experience would be preferred and beneficial for the role:
You must hold an NVQ/QCF Level 5 in Health & Social Care or similar
You will have a background of managing staff and of working at Operations Manager level .
Must be driven, motivated and committed to providing industry leading care and service
Demonstration of strong leadership and management qualities are essential, as is a dynamic and flexible approach to the role
Knowledge of various learning disabilities and complex needs, along with empathy and sensitivity to the unique challenges individuals may face
Ability to inspire and motivate teams, provide clear direction, and lead by example
The successful Area Manager will receive an excellent salary of £45,000 - £65,000 per annum PLUS Bonuses when KPI’s are reached. This exciting position is a permanent full time role working on days. In return for your hard work and commitment you will receive the following generous benefits:
*Performance Bonus*
Annual Leave
Pension plan
Career development and progression
Employee Assistance Programme
Reference ID: 6564
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Position: Product Manager - Engine DivisionLocation: Buckinghamshire, UKSalary: £70K-£75K Our client is a World Leader in the Motor Manufacturing industry and supplier of top-tier commercial and residential engines, catering primarily to the Turfcare and garden equipment sector, as well as general industrial applications. With a strong foothold in the market, they are renowned for their commitment to innovation, quality, and customer service. Job Description:As the Product Manager for the Engine Division, you will spearhead the development and growth of their engine sales business across the designated EMEA trading area. Your role will encompass devising comprehensive strategies, managing OEM relationships, overseeing sales, marketing, and aftersales teams, and ensuring the highest standards of service quality. Key Responsibilities:Develop and implement strategic plans to drive engine sales growth through OEMs and distributor networks within the EMEA region.Manage the overall representation and service quality of the aftersales and parts network throughout the trading area.Create annual budgets and activity plans, ensuring alignment with financial targets.Provide leadership and direction to the UK-based sales, marketing, and aftersales teams, fostering skill development and talent acquisition as needed.Support the Sales Manager in nurturing positive relationships with OEM partners.Report directly to the Senior Manager based in the Engine Department. Required Experience:Minimum 2 years of leadership experience in a comparable role, with proficiency across all main departmental functions.At least 10 years of commercial experience in the engine business or related B2B product sales, preferably within Turfcare, Agriculture, or Construction markets.Familiarity with international markets and a track record of success in global business environments.Knowledge of GPE (General Purpose Engine) market or experience in Turfcare/Agriculture/Construction OEM standards and practices is highly advantageous.Preferred qualifications include an Engineering and/or Business degree. Additional Information:This role offers a hybrid working environment, allowing for a mix of office and remote workdays.You must be willing to travel extensively across Europe and occasionally globally.If you meet the requirements and are ready to lead the charge in driving our clients engine division's success to new heights please get in touch with sarah@cpi-selection.co.uk....Read more...
Customer Services Manager
Location: Wokingham, Berkshire
Salary: £46k - £54k (DOE) + Excellent Benefits
The Client:
Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
The Role:
As a Customer Services Manager, you will manage and lead the customer service team to maintain and improve client relationships and operational goals.
Responsibilities:
* Create and implement policies and procedures for customer service.
* Establish and convey standards for service.
* Cultivate customer relations through networking.
* Oversee daily operations of the service team.
* Delegate tasks effectively for departmental efficiency.
* Ensure resources for service delivery.
* Review and manage customer complaints.
* Handle escalated service issues.
* Implement strategies for service quality enhancement.
Requirements:
* Previously worked as a Customer Services Manager or in a similar role.
* At least 3 years of experience in a management role.
* Have industry experience.
* Background in customer service and leadership roles.
* Understanding of customer service principles and practices.
* Strong product knowledge.
* Degree in Business Administration or relevant field.
* Skilled in CRM and MS Office.
* Ideally have experience in aviation maintenance / parts or possess a CSM background in technical fields.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords : Customer Service Manager, Customer Service, Client Relationship, Business Support, Team leader, Manager, Engineering, Aerospace
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Assistant General ManagerSalary: $60,000 - $68,000 per annumLocation: Washington, DCMy client is a well-known global restaurant chain who offers a unique and flavorful dining experience. Committed to quality and customer satisfaction, it provides a vibrant and welcoming atmosphere for its guests. They are seeking an Assistant General Manager to oversee the daily operations.Responsibilities:
Ensuring exceptional guest experiences by maintaining high standards of service, ambiance, and food quality in accordance with the restaurant's standardsManaging and training front-of-house staff to deliver impeccable service and uphold the restaurant's brand imageImplementing and enforcing restaurant policies, procedures, and health and safety regulations to ensure compliance and maintain a safe and sanitary environment for guests and staffAssisting with scheduling, payroll, and budgeting processes to ensure efficient staffing levels and financial performance
Ideal Assistant General Manager:
Proven experience in a restaurant management roleExcellent communication and interpersonal abilities, with a focus on delivering exceptional customer serviceYou will have experience with labour budgets, writing schedules, and able to develop, mentor, and supervise large teams
If you’re interested in this opportunity, please send your resume to Ashley today!COREcruitment are experts in recruiting for the service sector. We currently have live roles across the UK, Middle East, Europe, North America, Southeast Asia, Africa and Australia. To view other great opportunities please check out our website at www.corecruitment.comFollow COREcruitment on your favorite social networks - Facebook, Twitter, LinkedIn and Instagram. ....Read more...
Technical Manager DARTMOUTH £35,000 - £40,000 + Company bonus scheme We are currently recruiting a Technical Manager for food manufacturer whose focus is very much championing organic and ethically sourced ingredients. The site in Dartmouth is part of a wider food group and is undergoing huge development and modernisation. The successful Technical Manger will report into the Group Technical Manager and will manage the site QA manager.You would be responsible for all technical activities on site. This will include, providing the site with a first-class technical service, which involves day to day management of the Quality Assurance team. You will also provide technical advice to all departments and customers to maintain long-lasting relationships. Technical Manager Roles and Responsibilities: ·Provide reports and summaries to allow easy trend analysis and monitoring of important quality and food safety KPI's (customer complaints, micro results, quality control information), allowing generation of robust improvement plans. ·Initiate and ensure internal/external audits are conducted as per agreed schedule and any resulting non-conformances are dealt with in a timely and appropriate manner. ·Responsible for the Technical relationship with customers and showing retail customers around the site. ·Being primary contact for BRC audit ·Deal with customer complaints, facilitating investigations and ensuring preventative measures are in place. Technical Manger Skills / Experience Required:·Food / Drink BRC Compliance experience ·Can do attitude. ·Previous Management experience ·Happy to work on a small / medium sized site. Salary and Benefits ·Up to £40,000 DOE ·Performance related bonus scheme ·Pensions scheme ·Cycle to work scheme. ·25 days annual leave + bank holidays ·37.5hrs per week If the role is of Interest, then apply today....Read more...
Our client an established and growing Food Manufacturing / Processing business are currently looking to recruit an experienced Technical Manager with a food industry background. As Technical Manager you will have key responsibility for:
Act as the technical and compliance contact for customers, service providers and a growing team
Advise the product development team of all relevant food safety guidance and legislation
Ensure product packaging compliance
Liaise with team members on all matters related to product quality and report back to the relevant people
Complete inbound product checks of all raw materials
Provide additional QC support during production runs
Key Responsibilities:
Act as the Technical and Compliance contact for customers and service providers.
Act as Technical Support for the growing team where required, providing monthly reporting on compliance, growing, pest & disease, product quality, customer issues and complaints
Advise product development team of all relevant food safety guidance and legislation
Ensure product packaging compliance
Liaise with the site team on all matters related to product quality and report back as appropriate
Complete inbound product checks of all raw materials and components
Provide additional QC support during production runs
Manage weekly, monthly, quarterly and annual tasks associated with the Quality Management System.
Lead the annual BRC certification renewal audit
Oversee the HACCP, TACCP & VACCP systems
Product & service supplier approval and management
Corrective actions, non-conformances
Manage laboratory testing compliance, finished product release, recall program, document control and traceability programs
Responsible for management and development of raw material and final product specifications
Managing the technical@ inbox and Outlook calendar.
Manage the Organic certification compliance and annual renewal audit
Experience Requirements:
Experience in a Technical Management / Quality Assurance role within the Food Manufacturing Industry Sector or closely allied sector
Have a good knowledge of HACCP TACCP & VACCP systems
Understanding of trace testing
Strong Excel knowledge and skills
Excellent attention to detail - quality controlling
Experience within BRC - Supply chain assurance
Must have experience in running a QMS
....Read more...
Engineering Manager opportunity in the Littlehampton area!
An established and developing manufacturing company based in the Littlehampton area is looking for an Engineering Manager to join their team due to company growth.
Benefits of the role of Engineering Manager
Salary of £55,000 - £60,000
33 Days Holiday – Increasing with Service
Pension – Employee contribution 6%, Employer Contribution 10%
Fully Funded Private Health Care
Service Related Awards
Paid Overtime
The Engineering Manager must have good leadership skills to be able to implement strategy that ensures sustainable operation of the site; including, planning and implementation of maintenance and to drive the team forward using great management!
Skills and Qualifications needed for the Engineering Manager
Previous Manufacturing industry experience
5 years’ experience within Manufacturing
Relevant Eng Degree / Qualification
Knowledge and awareness of safety procedures
The role of Engineering Manager will be to ensure the compliance and safety in all maintenance activities and to ensure that the assets of the site allow to consistently meet the Health and Safety quality standards.
Please apply directly below for further information regarding this Engineering Manager position!....Read more...
Registered Manager - CQCCheltenham£38,000 - £45,000Registered Manager required for a Cheltenham based care and support service, delivering quality care across Gloucestershire.The service enables adults with disabilities, complex needs and mental health conditions, to thrive in a variety of care settings.The company offer a person-centered approach, that involves the people that they support in all areas and provide them with the platform to achieve, regardless of disability.Required:
Positive attitude.Have or be working towards QCF Level 5/NVQ Level 4 or equivalent.Ability to think fast and act quickly and appropriately with each person.Follow and implement CQC processes and procedures.
This is a fantastic opportunity to join a thriving, growing business that can offer career progression as well as a varied workload, in a host of locations across Gloucester and Cheltenham.The key to the companies success has been down to offering quality care and offering continued support and development to its staff.For more information on the role, please call Rhys Jones in the Cheltenham, Safehands office.....Read more...
Food Service Manager - South Dublin
MLR are looking for a Food Service Manager to join this high paced and much-loved property in South Dublin.
With the emphasis on quality service, our client is looking for a vibrant individual who is passionate about their career choice. You will be responsible for the delivery of high standards of product and service, while promoting a professional and positive image to all customers and staff.
The ideal candidate for this role will be ambitious and hardworking, with a can-do attitude. The ability to motivate those around you along with excellent training and communication skills is a must for this role.
This is a great opportunity for someone who likes leading from the front with a hands-on approach. If this position is for you, please apply through the link below....Read more...
An exciting new job opportunity has arisen for a Deputy Care Home Manager to work in an exceptional residential care home based in the Lydney, Gloucestershire area. You will be working for one of UK’s leading health care providers
This care home provides quality support based on respect for those who use our service, their right to make choices, maintain dignity and receive the best of care to suit individual needs
**To be considered for this role you must have an NVQ/QCF Level 3 or 4 in Health & Social Care**
As the Deputy Manager your key responsibilities include:
Support the Home Manager in ensuring that the home is maintained in accordance with our regulatory bodies
Line manage the senior team to ensure high standards of care and service are achieved within the home to regulatory standards
Support the Service or Home Manager in managing the home to ensure the best level of care is provided
The following skills and experience would be preferred and beneficial for the role:
Commitment to delivering high quality care
Previous deputy managerial experience in a similar environment
Strong working knowledge of regulatory standards
Fine tuned decision making skills
Excellent organisational and communication skills
Flexibility and strong “can do” attitude
The successful Deputy Manager will receive an excellent salary of £11.90 per hour and the annual salary is £24,752 per annum. This exciting role is a Full Time role working 40 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
Enhanced disclosure cost coverage
Comprehensive induction and commitment to ongoing training
28 days annual leave including bank holidays
Online benefits and cash back rewards
Cycle to work scheme
SMART Pension option
Reference ID: 5426
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
Sirona Medical are recruiting for a Social Work Practice Manager for a Local Authority in London. If you are available and interested in working with Sirona Medical as a Social Work Practice Manager, please do not delay in contacting us. Job Role: This particular role is based within London. The Practice Manager will be reporting to a Team Manager, to manage and professionally supervise a number of qualified & support staff and to support other colleagues. To be responsible for ensuring the delivery of high quality and legally compliant social care practice to agreed standards for the staff within the remit of the post. To undertake the full legal range of social care assessments and develop person-led support plans that meet the needs and outcomes of individuals.Sirona Medical will be providing the Social Work Practice Manager on an agency contract. This is a full time agency post 36 hours per week. As a Social Work Practice Manager, you must have a degree in Social Work, recent experience supervising staff, Social Work England Registation. What Sirona Medical will offer you: - Great pay rates dependent on specialities. - Variation of locations you want to be booked. - A dedicated recruitment consultant - 24 hour support. - Fast track registration with efficient compliance process. - An Excellent Referral Bonus Scheme! We also supply Social Workers through to Team Managers/IRO's nationwide. Sirona Medical is a Healthcare Recruitment Agency supplying staff across many sectors within the UK. Sirona Medical has an excellent reputation for providing reliable Healthcare Professionals to Local Authorities. We are renowned for our fast, friendly and high quality service. Our thorough recruitment process ensures that we only provide the very best talent to our clients. With over 60 years combined experience in the recruitment industry, our experienced Recruiters are always available to provide you with the highest service levels. Sirona Medical believes in the ethics of providing more than just a service, but a relationship that allows both clients and candidates, to feel that no matter the query, request or demand, we will meet and exceed your expectations. Talk to real human, a real recruiter not a computer or an order filler, honestly we don’t bite, please give us a call when you are free or contact us via the advertisement apply button, alternatively send us an email. Please contact the Social Work Department at Sirona Medical for more information socialwork@sirona-medical.co.uk....Read more...
An exciting new job opportunity has arisen for a committed Nurse Deputy Home Manager to work in an exceptional care home based in the Stourbridge, Dudley area. You will be working for one of UK's leading health care providers
This care home offers temporary accommodation for respite and rehabilitation offering the highest possible standards of care and support to older people with dementia and our philosophy is to see beyond the illness recognising the wider needs of the individual
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As the Deputy Manager your key responsibilities include:
Assist the Service Manager in providing leadership to staff in order to deliver the highest possible quality of care within a safe working and living environment
Lead the nursing teams to provide high quality, person centred care and support in way which promotes: dignity; privacy; safety and independence and which promotes equality & diversity for everyone living and working in the Service
Support the Service Manager to manage the effective use of resources, including those which impact on the financial performance of the Service, and maintain high levels of occupancy
Comply with all regulatory and legislative requirements at all times
Ensure the smooth and effective running of the transitional unit within the home and liaise with external health professionals
Provide Clinical Leadership and supervision within the Service
Will have full accountability for Infection Control implementation and audit throughput the service
The following skills and experience would be preferred and beneficial for the role:
Show leadership qualities and lead by example
Have excellent clinical skills
Be hard working and willing to go the extra mile for patients
Show empathy and warmth to patients
You should have good Dementia care experience
Able to write and audit care plans
Assist in assessments
Experience in managing staff and ensuring the service runs smoothly
The successful Deputy Manager will receive an excellent salary of £41,864.31 per annum. This exciting position is a permanent full time role for 37.5 hours a week on days shifts. In return for your hard work and commitment you will receive the following generous benefits:
35 days annual leave
Individualised professional development programmes
Refer a Friend Scheme of up to £1,000
Retail/Leisure/Holiday and travel discounts
Reference ID: 3327
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...