The Role
Civil Enforcement Officer- Southend on Sea - Full-Time (40 hours per week) - £27,352 per annum - £13.15 per hour
Do you enjoy working outdoors? helping people? and have great communication skills?
Do you have excellent customer service skills? and enjoy being on the go?
Are you over 18 and have a full UK driving Licence?
Our Civil Enforcement Officers are the eyes and ears of the local neighbourhood. Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
An exciting opening has arisen for someone who:
- Enjoys working outside, think of all that fresh air and exercise!
- Have a positive impact on your local area.
- Joining a reliable business and team, you will play a key role in your local area.
- Has excellent Customer Service and enjoy working with the public
As a Civil Enforcement Officer, you will undertake patrols enforcing and advising on Parking Restrictions. This is an important part of keeping our roads moving, ensuring public safety
- You will have excellent customer care skills and is able to converse in a friendly and effective manner.
- You will patrol public streets and council car parks to issue Penalty Charge Notices.
- You will guide the public on rules and advise about parking provisions.
- You will report any defects to street furniture, such as signs and road markings.
So what package is on offer for you?
- Full credited training
- Ongoing training and growth
- Full uniform for all weathers
- Employee discount scheme and pension scheme
- Overtime rate
- Mobile Allowance
Having a full Driving Licence or CBT licence will be to your advantage.
You will be doing shift work including weekends.
If this sounds like the opening for you then apply now and one of our team will be in touch soon.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a influencing work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the promotion openings to fulfil their potential while aiming for excellence in thei....Read more...
Civil Enforcement Officer- Hillingdon, West London - Full Time 42 Hours per week - £25,006 per annum
This role has an imminent salary up lift as new rates of pay are being discussed.
Do you enjoy working outdoors? Do you like helping people? Do you have great communication skills?
Do you have excellent customer service skills? Do you enjoy being on the go?
Are you over 18 and have a Full UK Driving Licence?
DRIVERS WANTED
Our Civil Enforcement Officers are the eyes and ears of the local neighbourhood. Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
An exciting opening has arisen for someone who:
- Enjoys working outside, think of all that fresh air and exercise!
- Have a positive impact on your local area.
- Joining a reliable business and team, you will play a key role in your local area.
- Has excellent Customer Service and enjoy working with the public
As a Civil Enforcement Officer, you will undertake patrols enforcing and advising on Parking Restrictions. This is an important part of keeping our roads moving, ensuring public safety
- Be able to demonstrate excellent customer care skills and is able to converse in a friendly and effective manner.
- Be able to patrol public streets and council car parks to issue Penalty Charge Notices.
- You will guide the public on rules and advise about parking provisions.
- And report any defects to street furniture, such as signs and road markings.
So what package is on offer for you?
- £11.45 per hour
- Full credited training
- 4 days out of 7 / 10.5 hour shifts
- Employee Discount
- Pension
- You will be entitled to 5.6 working weeks holiday per year. Your annual entitlement is based on the number of days that are worked over an average working week. If your working pattern is Monday to Friday - five days per week, you are entitled to 5.6 working weeks, which is 20 days, plus the eight customary Bank & Public holidays.
If this sounds like the opening for you then apply now and one of our team will be in touch soon.
Drivers wanted!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a influencing work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the promotion openings to fulfil their potential while aiming for excellence in their work.....Read more...
Learning and Information Officer
Service care Solution are currently recruiting for a Learning and Information Officer in Islington
The Learning and Information Officer will be responsible for working in a public library. The ideal candidate will have substantial experience in using a Library Management System and will possess good IT skills.
Main Responsibilities
As a Learning and Information Officer, you will be responsible:
Working in a public library and providing excellent customer service to visitors
Using a Library Management System to manage the library's resources
Delivering library activities to children
Assisting with the maintenance of the library's collection
Providing support to library visitors in their use of library resources
Requirements:
Experience of delivering library activities to children
Substantial experience of working in a public library
Enhanced DBS
Working with Service Care Solutions comes with many benefits, including:
A specialist consultant within an experience and dedicated recruitment team
Excellent rates of pay
Payroll services twice a week
If you are interested in the Learning and Information Officer role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!....Read more...
An exciting opportunity has arisen for a talented ServiceNow Business Analyst to come and join a leading partner, that has had tremendous growth in the past 12 months.
My client are are currently seeking a talented and experienced ServiceNow Business Analyst to join their dynamic team. This role involves playing a pivotal part in implementations and optimisation of ServiceNow solutions for their diverse clientele.
Your key responsibilities shall include:
Collaborate with stakeholders to understand and document business requirements.
Translate business needs into functional and technical specifications for ServiceNow solutions.
Conduct detailed analysis of business processes and propose enhancements.
Work closely with the development team to ensure accurate implementation of specified requirements.
Assist in the customization and configuration of ServiceNow modules.
Provide training and support to users on new and existing ServiceNow features.
....Read more...
Job Title: Customer Service Coordinator (General) (Admin and Clerical) Salary: £13.69 P/H Umbrella LTD Hours: 37 Type: Temporary Ongoing Location: Exeter, EX1 Start Date: ASAP Work Pattern: Monday – Friday | 09:00 – 17:00 We are looking for a dedicated Customer Service Co-ordinator to join our client’s Business and Commercial Operations team. This vital role focuses on enabling effective customer access to a wide range of services within the Public Realm sector, ensuring the delivery of high-quality service and customer satisfaction.Key Duties and Responsibilities:
Serve as the first point of contact for public enquiries, particularly around Allotments, delivering an effective response across various communication channels.
Play a crucial role in the administration and delivery of Allotments, Bereavement Services, Car Parking, Engineering, and Public Realm Assets.
Maintain accurate records and GPS locations for assets, including allotments, tenancy/licence details, and arboricultural assets, ensuring data is up-to-date and compliant.
Prepare reports for service managers on service demand and response, showcasing your ability to analyze and present data effectively.
Manage financial transactions, including invoicing, ordering equipment, and coordinating debt recovery efforts, demonstrating your adeptness in financial systems.
What We're Looking For:
A minimum of 5 GCSEs grades A-C or equivalent, including Maths and English.
Proven experience in frontline customer support services, financial transactions, and resolving customer enquiries.
Strong knowledge of maintaining records, reporting data, and using office software for administrative services.
Excellent communication and organisational skills, with a strong customer ethos and a “can-do” attitude.
Ability to work effectively both independently and as part of a team, with a keen eye for detail and problem-solving skills.
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk....Read more...
Job Title: Public Access Officer Location: TVP/Hampshire/Fareham
Overall Purpose of the Role: To support the Public Access function, facilitating appropriate responses to requests for information and advice, ensuring the Chief Constable’s statutory obligations are lawfully discharged.
Key Accountability Areas:
Resources: Supervise IM staff activities, including health and safety, welfare, PDR, and resources across both forces.
Strategy: Identify Information Management business risks and propose mitigation recommendations.
Delivery: Maintain, produce, and analyse performance information, records, and spreadsheets using IT systems.
Contributing: Assist in creating and delivering guidance, training, and operational procedures for information management.
Relationships: Cultivate relationships with stakeholders to improve adherence to Information Management standards.
Customer Service: Provide effective service to internal and external customers on all Public Access related activities.
Research and Analysis: Research and analyse information systems in support of information management.
Disclosure: Balance necessity of disclosure against legislative requirements, ensuring risk-assessed disclosures.
Helpdesk Support: Support the IM Helpdesk, providing specialist advice on Data Protection and Freedom of Information issues.
Data Protection: Analyse and action applications for disclosure of information held in police systems under Data Protection and Freedom of Information Acts.
Publication Scheme: Maintain the Publication Scheme and update the disclosure log.
Specialist Guidance: Provide guidance to the force(s) and public via the IM Helpdesk on all IM related matters, specifically DP and FOI.
Dimensions:
Deliver services and advice to two forces with different structures, policies, cultures, and systems.
Handle sensitive, personal, and classified information according to Information Management standards and legislation.
Travel and provide resilience between both Forces as required.
Maintain working knowledge of relevant information legislation, policy, and procedure.
Regular daily contact with members of the public and receiving complaints.
Applications made under Data Protection and FOI Acts have statutory deadlines.
Characteristics of the Role:
Expertise: Good problem-solving abilities, effective communication skills, advanced user skills in office computer applications, integrity and trust, understanding of Information Management principles and legislation, experience in relevant discipline, and staff management experience.
If you would be interested in applying for the role or would like anymore information please contact Lewis on 01772 208962 or email Lewis.Ashcroft@servicecare.org.uk. ....Read more...
Job Title: Community Engagement and Development Lead
The Role - As Community Engagement and Development Lead you will raise awareness of the subject of problem gambling and promote the service within a variety of settings across the North East region.
Working across the North East region you will deliver training to help members of the public, local communities and professionals to identify problem gambling and ensure understanding/ awareness of referral and signposting pathways into the Gambling Treatment Service; actively plan and deliver community campaigns; provide advice, brief and extended brief interventions in a range of settings and develop and support a network of Community Champions for gambling related harm
Main responsibilities / duties –The role involved leading on the development and delivery of the Gambling Service community provision across the North East the post holder will:
Engage key stakeholders, publicise the work of the service, and recruit community partners.
Deliver training to help members of the public, local communities and professionals to identify problem gambling and ensure understanding/ awareness of referral and signposting pathways into the Gambling Treatment Service.
Develop and support a network of Community Champions for gambling related harm
Actively plan and deliver community campaigns including distributing materials, facilitating drops ins and running public stalls/stands.
Provide advice, brief and extended brief interventions in a range of settings across the North East.
Bring together colleagues, peers, communities, and neighbours with different lived, learnt and practised experience to share, learn and collaborate together.
The Perfect Candidate – The perfect candidate should have experience working within a Gambling or Addiction setting with good knowledge in this area. Some experience delivering training/ groups is desirable.
Essential Criteria -
Candidates must hold a minimum level 4 qualification in a relevant field i.e. health and social care, social work, education, community, mental health, health promotion or equivalent and be capable of independent travel across the North East region.....Read more...
Full service, well-respected law firm looking to recruit a Government and Infrastructure Solicitor into their Manchester offices.
This legal practise is Top 20 ranked and strives to be transparent, approachable and pragmatic when it comes to not just their loyal client base, but their employees too who receive a competitive salary for the area, flexible working options and a fantastic benefits package including generous pensions and private healthcare.
Within this Government and Infrastructure Solicitor role, your duties will include advising clients on non-contentious commercial matters, acting for public bodies and private sector organisations. Matters may include: - Major projects, particularly regeneration - Commercial agreements relating to collaborations, joint ventures and outsourcing - Alternative service delivery models, including wholly- and jointly-owned companies, mutualisation and shared services - Public law advice; powers, procurement, and state aid
The successful candidate will ideally have previous experience within Commercial, Public-sector work, is able to work well as part of a team and has excellent client care skills. This is a fantastic opportunity for a Newly Qualified Solicitor to really establish themselves at an award-winning law firm, for the long-term.
If you are interested in this Manchester based Government and Infrastructure Solicitor role, please contact Cherie Smith at Sacco Mann on 0161 831 6890 or email your CV to cherie.smith@saccomann.com
To hear about the other legal opportunities that we have available then please visit our website. Alternatively, if you know anyone suitable for this role then please let them or us know as we offer a reward for successful referrals. You can see our full terms on our website.
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Service Care Legal are recruiting on behalf of a London Borough Council who are seeking a Childcare Lawyer to join their team on a locum basis. Please find below further details regarding the role and the requirements for the position.
ROLE: Childcare LawyerLOCATION: North LondonRATE: £45.00 to £55.00 per hourCONTRACT: 37 hours per week, 3 months ongoing contract
Please note that this role would require office attendance 1 day per week.
The Childcare Lawyer Role
To manage and progress a full caseload of Childcare Law matters through to completion
Cases will be related to children’s social care, public law care proceedings, child protection, adoption and fostering and public law duties in relation to children in need and looked after children
To undertake advocacy up to contested hearings
The Person
A qualified Solicitor, Barrister or Legal Executive with a minimum of 12 months PQE within Childcare Law
Experience in dealing with public childcare matters on behalf of a public sector organisation would be essential
Comfortable in undertaking care proceedings when required to do so
The Benefits
Flexible working arrangements
Weekly payroll options
If this Childcare Lawyer sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on 01772 208969, or email Lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250.....Read more...
Are you an experienced ServiceNow expert with a deep understanding of the ServiceNow Source to Pay module? Do you thrive in a dynamic ServiceNow environment, leading technical ServiceNow teams to deliver innovative ServiceNow solutions? If so, we have an exciting opportunity for you!
A leading ServiceNow partner known for its commitment to innovation and excellence within the ServiceNow eco-system are on a mission to transform the IT service management space using the power of ServiceNow, and they are seeking a ServiceNow Lead Technical Consultant to play a pivotal role in their journey.
Key Responsibilities:
Lead and oversee the implementation of the ServiceNow Source to Pay module.
Collaborate with stakeholders to define and implement best practices for Sourc
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The Role
Civil Enforcement Officer Knowsley - Full Time 40 hours - £11.44 per hour -£23,795.20
Do you enjoy working outdoors, helping people and have great communication skills? Do you have excellent customer service skills and enjoy being on the go? Are you over 18?
So, what can you expect as a Civil Enforcement Officer (CEO)?
- Youll be helping members of the public by patrolling public streets and council car parks, advising and upholding parking restrictions.
- Yes, youll be issuing parking tickets, but you won't have targets as this job is about creating a positive impact on the local community.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will be encouraged to provide a high level of all-round customer service, providing the public with useful information and advice.
As you can see being a CEO is an important job, so could this role be for you? One of the main aims of Civil Enforcement Officers, is to reduce pollution and ensure the safety of the local community.
We are looking for:
- Enthusiastic and community-based people with customer service experience
- The ability to communicate confidently with people from all walks of life.
- If you're the kind of person who enjoys being active, the role could be ideal as you'll spend most of your time in the open air.
- Full training, along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers themselves so this is a great place to start your career.
We believe that working for Apcoa is great. Why? We are always thinking of creative ways to give more to our employees. Here is a sample of some of the current benefits on offer:
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- 28 days holiday (incl. bank holidays) pro rata
- Employee Discount Scheme
40 hours per week any 5/7
So, what are you waiting for? APPLY NOW and speak to one of our recruitment colleagues to discuss how your skills or experience may suit the role.
APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business. With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential.....Read more...
Civil Enforcement Officer Knowsley - Full Time 40 hours - £10.42 per hour
Do you enjoy working outdoors, helping people and have great communication skills? Do you have excellent customer service skills and enjoy being on the go? Are you over 18?
So, what can you expect as a Civil Enforcement Officer (CEO)?
- Youll be helping members of the public by patrolling public streets and council car parks, advising and upholding parking restrictions.
- Yes, youll be issuing parking tickets, but you won't have targets as this job is about creating a positive impact on the local community.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will be encouraged to provide a high level of all-round customer service, providing the public with useful information and advice.
As you can see being a CEO is an important job, so could this role be for you? One of the main aims of Civil Enforcement Officers, is to reduce pollution and ensure the safety of the local community.
We are looking for:
- Enthusiastic and community-based people with customer service experience
- The ability to communicate confidently with people from all walks of life.
- If you're the kind of person who enjoys being active, the role could be ideal as you'll spend most of your time in the open air.
- Full training, along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers themselves so this is a great place to start your career.
We believe that working for Apcoa is great. Why? We are always thinking of creative ways to give more to our employees. Here is a sample of some of the current benefits on offer:
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- 28 days holiday (incl. bank holidays) pro rata
- Employee Discount Scheme
40 hours per week any 5/7
So, what are you waiting for? APPLY NOW and speak to one of our recruitment colleagues to discuss how your skills or experience may suit the role.
APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business. With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential.
....Read more...
Job Title – Customer Service Advisor
Location – London
Contract – Temp
Hours – 35.00
Role summary –
The client is seeking a Customer Service Advisor to join their team in London. The successful candidate will be responsible for ensuring that complaints are dealt with and responded to within time frames and monthly targets are met. The candidate will also ensure that all duties are being carried out satisfactorily and to the required professional standard and the processing of payments and invoices as required.
Key Responsibilities:
Dealing with complaints and responding to them within time frames
Ensuring that all duties are being carried out satisfactorily and to the required professional standard
Processing payments and invoices as required
Monitoring complaints and enquiries concerning service delivery and liaising with other parts of Property Services in the investigation of complaints from the public or local workers
Attending and minuting meetings, including public meetings, as directed by the Customer Services Manager
Maintaining effective internal communication systems to ensure the speedy generation and receipt of information
Assisting the CSM in ensuring that internal and external meetings are serviced and surgeries are held to enable customers to engage with the service
Assisting in the planning and implementation of customer consultation exercises in conjunction with partners to ensure that customer needs are identified and learning is implemented by service providers
Maintaining the highest professional standards for the Property Service administration service in accordance with Policy, and monitoring service delivery to ensure that the required standards are attained
Providing the administration and support services in such a manner as to ensure that good public relations are maintained at all times
Using and assisting others to use Information Technology systems to carry out duties in the most effective and efficient manner. Using a computer terminal for the input and extraction of data whilst carrying out duties associated with this post
Performing any other reasonable, minor and non-recurring duties, appropriate to the post, as determined by the Customer Services Manager
Requirements:
Considerable proven administrative and finance experience including extensive experience of office computer and cash handling systems
Considerable proven experience of delivering front line customer focused services, including experience of responding to and resolving complaints
Experience of working in a construction or contract administration environment with knowledge of contracts, maintenance and project management
Experience of working in a social housing environment
To have a good knowledge of housing and repairs services and able to deal appropriately and effectively with tenants and leaseholders both in person and on the telephone
To be numerate and literate commensurate with the requirements of the post
Ability to investigate and respond formally to complaints and members enquiries and deal with a range of correspondence
Ability to maintain record systems and administrative procedures, in support of the housing service
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
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The Role
Civil Enforcement Officer Bexley - CBT, Moped rider required.
£25,282.40 per annum (FTE)
42.5 Hours per week, pay rate £11.44, plus Mobile allowance.
Part time hours can be offered.
Do you enjoy working outdoors?
Do you like helping people and have great communication skills?
Do you have excellent customer service skills and enjoy being on the go?
Are you over 18?
We appreciate that employees want a work life balance and helping you find it is important to us. Working alongside the Council from either of the Bromley bases, you could be offered flexible part time hours as a Civil Enforcement Officer.
So, what can you expect as a Parking Enforcement Officer?
- You will be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- Yes, you will be issuing parking tickets but you wont have targets as this job is about creating a positive impact on the local neighbourhood.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will provide a high level of all-round customer service, providing the public with useful knowledge and advice.
So, could this role be for you?
Civil Enforcement Officers are the eyes and ears of the local area. Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines. If you're the sort of person who enjoys being on the go, APPLY NOW and a recruitment colleague will be in touch.
We provide full training along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers, so this could be a great place for you to start your career.
Here is a sample of some of the current benefits on offer:
- 28 days holiday (includes BH)
- Employee Discount Scheme
- Work place Pension
- Free Uniform
- Access to Learning & Development
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work setting where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have L&D chances to fulfil their potential while aiming for excellence in their work.....Read more...
Planning Enforcement officer – Rochdale£40 per hourContract – Full Time:Duties/Responsibilities:
To investigate enquiries or complaints arising out of alleged breaches of planning control including unauthorised uses of land and buildings. (Note: this does not include unauthorised development or uses of Client-owned property which will be matters dealt with by the appropriate land-owning Service).To investigate enquiries and complaints regarding the condition of land and buildings. (Note: this does not include action over the condition of land and buildings in Client ownership which will be matters dealt with by the appropriate land owning Service).To investigate alleged breaches of planning conditions or legal agreement and through the monitoring of development sites, including minerals extraction and waste disposal sites, ensure compliance with the approved plans and conditions of any planning permission, or terms of any legal agreement.To investigate enquiries or complaints regarding the illegal stationing of caravans on Client owned land and take action to secure their removal, once instructed by the Borough Solicitor to do so.To liaise effectively with and be aware of the responsibilities, duties and enforcement powers of other internal Services and external agencies to ensure all enquiries and complaints are dealt with efficiently and effectively.To collect evidence, prepare correspondence, legal notices and files for delegated authorisation to proceed with any necessary legal action.To prepare enforcement appeal statements and prosecution files, and give evidence for Appeals attending as necessary public inquiries, tribunals, court hearings or similar proceedings.To advise the public and Members of the Client on the progress and actions related to specific enforcement cases, including the preparation and presentation of reports to relevant Township Planning Sub Committees or attending other Committees, working groups of the Client or public meetings where necessary.To update and maintain accurate files and records relating to investigations into enquiries, complaints and enforcement proceedingsTo liaise with Officers from other Services to develop and implement proactive procedures for the regular monitoring of developments for which planning permission has been granted to ensure compliance with approved plans and conditions of any planning permission.To maintain all pertinent records of activities and time recording for statistical returns and administrative and professional purposes.
To find out more information please contact Lily at Lilye@4recruitmentservices.comRecruitment is done in line with safe recruitment practices. We are an equal opportunity agency.....Read more...
Job Advert: Contact and Scrutiny OfficerLocation: Avon and Somerset - Office of the Police & Crime Commissioner (OPCC)/working from home Salary: £14.41 - £18.64Term: Temporary 6-month fixed-term contract
Main Purpose of the Role: As a Contact and Scrutiny Officer, you will play a crucial role in providing exceptional customer service to individuals contacting the Police and Crime Commissioner. Your responsibilities will include managing incoming communications, supporting the PCC in statutory functions such as handling complaints and Freedom of Information requests, and ensuring the representation of PCC’s views across various communication channels.
Main Responsibilities:
Monitor and manage incoming communications, including telephone calls, emails, and postal correspondence, directing them to the appropriate channels within the OPCC.
Conduct research to prepare high-quality responses to public inquiries, collaborating with relevant ASP lead officers and staff.
Provide professional and customer-focused responses to correspondence from individuals or organisations, under the strategic oversight of the Scrutiny and Assurance Managers.
Collaborate with Communications and Engagement colleagues to ensure consistent representation of the PCC’s views in external communications.
Support the sharing of relevant information and insights with OPCC colleagues to facilitate a cohesive approach to ASP scrutiny and partnership working.
Assist the PCC in carrying out statutory functions such as serving Police Appeal Tribunals and responding to Freedom of Information requests.
Aid in the oversight of police handling of complaints, including research and escalation of concerns when necessary.
Maintain efficient contact handling and information management systems, contributing to their ongoing development.
Demonstrate professional and efficient customer service skills in all interactions with members of the public and stakeholders.
Person Specification: The ideal candidate will possess:
Experience or knowledge within a local authority, policing, or relevant public/voluntary sector organisation (Desirable).
Previous experience in a customer-focused role (Essential).
Strong customer service skills and the ability to make risk-based decisions (Essential).
Capability to manage a diverse workload with competing deadlines and adapt to changing priorities (Essential).
Proficiency in analysing and presenting information in various formats (Essential).
Excellent written and verbal communication skills, with an understanding of confidentiality and information governance (Essential).
Strong ICT skills and competence in using various IT packages (Essential).
Proven ability to handle stakeholder interactions effectively and professionally, establishing confidence and credibility (Essential).
Detail-oriented with excellent organisational and planning skills (Essential).
Ability to identify and mitigate risks effectively (Essential).
Contact Details:
To apply for this role, please send your CV and cover letter to Lewis.Ashcroft@servicecare.org.uk. For any inquiries, please contact Lewis Ashcroft at 01772 208962....Read more...
Account Manager - Telecom / Cloud Sales - Existing Accounts
Location: North of England /Scotland
Salary: £75,000 - £90,000
Excellent corporate benefits package
Our client, a highly successful, respected and market leading communications provider of Cloud, Unified Communications, Connectivy and Voice solutions is looking to appoint an experienced Account Manager to pick up the reigns on a set of accounts and very healthy existing pipeline of business - the successful applicant will be hitting target from day one!
You will need to be able to demonstrate success and experince selling Communation solutions as above. Candidates with specific experience selling into Public Sector accounts will be of real interest - although this is not essential: what our client is really looking for is experienced, driven account manager with a solid Communications Sales track record.
To be considered please submit a well-constrcuted CV highlighting your career and sucesses to date.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: telecom, telecomunication, cloud, unified communication, commuinications, VoiP, Hosted Voice, Hosting Manager Service, Solution, public sector, healthcare, blue light, central, local government, authority authorities connectivity MPLS, Framework, phone system, SIP, mobile, account, manager, business development, new business, director, infrastructure, professional service, Edge, security, SDWAN, data centre AWS Azure, SAAS UCAAS contact centre
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Job Title: Office Administrator Location: High Wycombe, HP11Hours: 8am-5pm – 40 hour weekSalary: £22,600per annumAre you available immediately to start a new role with a great company? Do you enjoy the buzz of supporting customers in a busy office environment? Are you interested in joining a fun, hard-working team? Then this role is for you. We offer a Great team environment, supportive and motivational management and providing a service that really does make a difference. A fantastic opportunity for a Customer Service Administrator to join a local and growing business, working full time hours in the High Wycombe area.Full training is given Key duties will include: Supporting incoming queries from customers, by phone or emailResponding to inquiries within the required SLA’sLogging all correspondence on the internal systemLiaising with external colleagues and supporting the field-based team with arranging appointmentsAll other office admin as requiredThe successful candidate will:Have demonstrable experience of working within a fast-paced, customer focused environment Be dedicated, reliable and always committed to delivering an excellent service to customers Show excellent attention to detail Have strong communication skillsEasily accessible with public transport with both bus routesPrevious successful candidates have come from a background within: Customer Service Advisers, Customer Service Agents, Customer Services Executives, Customer Service Supervisors/Team Leaders Customer Support, Help-Desk Executives, Retention Agents, Administration, Office Support, Retail, Telesales etc.Office location within close proximity of High Wycombe Town Centre, easily commutable by car or public transport from: High Wycombe, Downley, Princes Risborough, Marlow, Lane End, Wooburn Green, Bourne End, Beaconsfield....Read more...
Environmental Enforcement Officer Hillingdon - Full-Time - £22,880.00 per annum
Do you have experience of enforcement work? Do you enjoy working outdoors?
Do you like caring for the environment and helping the public?
Do you have excellent customer service skills and enjoy being on the go? Could you be our next Environmental Enforcement Officer?
You will need to be over 18 to apply and having a full clean Driving Licence
As an Environmental Enforcement Officer, you will enforce local laws to protect the area from litter, dog fouling, various other breaches, and local byelaw violations. So, what can you expect as an EEO?
Youll be helping members of the public, patrolling streets and upholding environmental conducts.
The Role:
- To monitor and enforce within the London Borough of Hillingdon by foot patrol, undertake inquiries and pursue action where appropriate.
- Take action to councillor and public enquiries /complaints regarding local environmental quality and anti-social behaviour.
- To issue Fixed Penalty Notices for offences where appropriate.
- Record witness statements and conduct interviews under caution when required.
- Followed with the validation and verification of personal details of offenders.
- The preparation of and submission of relevant cases for prosecution. In conjunction with legal services in presenting prosecution cases to court, attending as a witness when necessary
- Ensure effective and efficient recording of work details and case progression including the use of computer software
- And the building of good working relationships with key service areas and other key agencies including the Police.
What you'll bring:
- Experience of undertaking enforcement work.
- Experience of carrying out awareness raising/promotional work.
- Knowledge of environmental services such as cleansing and waste collection.
- Have the ability to communicate effectively to different audiences and work as part of a team.
- Be reliable, self-motivated, and capable of dealing with potentially argumentative people/situations.
- Have the ability to develop, implement and follow policies/procedures.
- Be able to deal with complaints and resolve complex issues
Be able to work flexible hours and act as cover for other enforcement staff during periods of absence.
Demonstrate an understanding of Health and Safety and data protection when dealing with confidential matters.
What we offer:
· £22,880 per annum
· 40 hours per week
· Overtime
· Bonus
· Free Car parking
· Training and Development
· Pension
· Great supportive team and career prospects
So, what are you waiting for? APPLY NOW
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a influencing work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.....Read more...
Lawyer – Children services£50 per hourHybrid working Contract – Full Time:Duties/Responsibilities:
Provide the People Directorate with high quality advice and assistance to enable the Client to deliver its statutory duties in respect of children.Handle the majority of active casework in respect of child protection cases; includes advocacy in courts and tribunals. There may be an opportunity to develop your knowledge in adult protection and mental health work.Provide high quality legal advice and assistance with specialist experience within child protection and public law proceedings, including adoption. This post will support Children's Social Care to meet its statutory obligations in relation to safeguarding children.Ensure that the Client manages its resources effectively, delivering value for money, exploiting opportunities to drive out inefficiencies and generating income where appropriate.To advise the Client, through its officers, directorate and committees, on legal matters primarily, but not exclusively, relating to child protection and public law proceedings including adoption. Representing the Client in public law proceedings in the Family Proceedings Court and County Court and attendance at meetings as required.Advocacy, personally and through Counsel, at Court, Tribunals and elsewhere.To draft and settle legal documentation.To assist and cover for other team members as necessary.To ensure compliance with and fulfilment of the postholder’s professional obligations (training, conduct, etc.), as a legal practitioner.To maintain up-to-date knowledge of the relevant law and advise the team of any implications for their work.To undertake such other legal and administrative work as may be allocated, including assisting other teams as necessary.Ensure the effective and efficient implementation of Client policies and the achievement of Client objectives, including financial ones.To present and participate in training to the Children's Social Care team (internal clients).To assist as required in Performance Reviews of Legal Services to ensure that legal services are delivered efficiently and cost effectively.To provide such other duties commensurate with the grading of the post as the Strategic Head of Service (Legal & Governance), from time to time, may decide.Mentor and supervise more junior legal staff (albeit it is not anticipated that the applicant will have any direct reports.)Communicate effectively with your job share partner to ensure continuity of service delivery.
To find out more information please contact Lily at Lilye@4recruitmentservices.comRecruitment is done in line with safe recruitment practices. We are an equal opportunity agency.....Read more...
Service Care Solutions has an exiting opportunity to work as a Ground and Street Operatives for a local authority in Rotherham. Role Overview:The main role is to work as part of a team, or as an individual to assist in delivering a quality environmental cleansing maintenance, horticultural and grounds maintenance service across the borough.Key Responsibilities:
Carry out environmental cleansing, horticultural and grounds maintenance work for example emptying bins, removal of litter by hand or specialist cleansing equipment, removal of weed growth, handling and disposing of waste materials and drug litter, winter salting duties, chemical control, upkeep of verges and green spaces, utilising pedestrian or specialist grounds maintenance equipment, assisting with maintenance of shrubs and other plants, sports pitch maintenance erection / dismantling of sports posts and assisting with sports markings.
Operate, secure and check powered tools, plant and equipment, recognising and reporting defects and maintenance issues.
Provide directions and general assistance to the public.
Report accident or damage to property, street defects, and assist on enviro-crime enforcement operations.
Assist with the delivery of campaigns, events and initiatives.
Complete daily and weekly record sheets and forms.
Requirements:
Experience in the operation of using powered tools, plant and equipment.
Experience of manual working in an outdoor environment.
Experience of handling waste materials.
Understanding of Health and Safety requirements.
Experience of dealing / being in contact with the general public.
Working in an environment where literacy and numeracy skills have been demonstrated.
Full UK Driving Licence desirable but not essential.
If you have any questions, please call on 01772 208967 or email honorata.bzowska@servicecare.org.uk ....Read more...
Environmental Enforcement Officer - Lambeth - Full-Time - £32818.50 per annum
Do you enjoy working outdoors?
Do you care about the environment, neighbourhood and helping the public?
Do you have excellent customer service skills and enjoy being on the go?
Could you be our next Environmental Enforcement Officer?
As an Environmental Enforcement Officer, you will enforce local laws to protect the area from litter, dog fouling, various other breaches, and local bye-law violations. So, what can you expect as an EEO?
You will be helping members of the public, patrolling streets and upholding environmental conducts.
What you will do:
- You will monitor and enforce within the London Borough of Lambeth by foot patrol, make enquiries and pursue action where appropriate
- You will examine reports of littering, fly tipping and dog fouling and other similar offence
- You will issue Fixed Penalty Notices for offences where appropriate
- You will prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed
- You will record witness statements and conduct interviews under caution when required
- You will validate and verify personal details of offenders
- You will build good working relations with key service areas and other agencies including the Police
What you will bring:
- Experience of enforcement work (including security work)
- Knowledge of environmental services such as cleansing and waste collection (desired)
- Skill to converse well to different audiences and work as part of a team
- Be able to deal with complaints and resolve complex issues
- Enthusiasm and a positive can do attitude to work
So, could this role be for you?
Our Enforcement Officers the eyes and ears of the local area. Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders. You'll be making a real difference to the local area!
Many of our current managers started out with us as Enforcement Officer, so this could be a great place to start your career!
At APCOA, we are always thinking of creative ways to reward our employees. Here is a sample of some of the current benefits on offer:
£32,818.50 per annum (£14.85 per hour)
42.5 hours per week- working any 5 from 7 days, including weekends and bank holidays
20 days annual leave plus 8 Bank Holidays
Training and Promotion
Employee Discount Scheme
Pension Scheme
If you enjoy being on the go and having an important role in the local area, this role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work.....Read more...
Civil Enforcement Officer - Lincoln - Full-Time - 45 hours per week - Salary - £27,144 per annum
Do you enjoy working outside?
Would you like to have a positive impact on your local area?
Do you have a full UK driving licence? - This is essential, Please do not apply if you do not.
If you answered yes, then this may be the opportunity for you as we are Recruiting Civil Enforcement Officers in Lincoln.
Civil Enforcement Officers are an important part of the local community. You will be responsible for ensuring that all drivers follow parking regulations on public streets and in car parks. You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public!
What will you do? :
- Patrol public streets and local council car parks to ensure that car parking regulations are being followed.
- Record and issue Penalty Charge Notices.
- You will check parking meters and car park equipment and report damage or faults.
- Report defective signs and road markings, identifying and reporting abandoned vehicles.â¯
- You will explain regulations to motorists and advise them about parking facilities.â¯
- Check tickets and attend to minor machine faults.
- Ensure car parks and their facilities are clean, tidy and satisfactory
What will you bring? :
- Excellent customer service skills.
- You will have good spoken and written English and arithmetic skills.
- Strong communication skills.
- Proficient in Microsoft Word and Excel.
- You will have experience or the desire to work outdoors.
- Resilience as you could be walking quite long distances on patrol.
*Shifts are 45 hours per week over 5 shifts. 1 shift per week will be until midnight the other 4 shifts will be daytime hours notified in advance*
£11.60 per hour
You will be provided with full training and uniform. So, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then apply now and one of our team will be in touch very soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
The Role
Civil Enforcement Officer - Walsall - Part time - 24 Hours - £11.71 per hour - £14,614.08 per annum
Do you hold a full and clean UK driving licence? This is Essential, please do not apply if you do not
Would you enjoy working outdoors?
Do you have good communication skills?
Do you want to make a difference in your local area?
Civil Enforcement Officers walk a beat around an assigned area to ensure the neighborhood stays safe and clean.
What will your duties be?:
- To enforce on-street permitted parking policies and issue Penalty Charge Notices (PCN's) to vehicles in breach of these codes.
- To record, report and take appropriate action on any defects found in street furniture, including signs and road markings, or any suspect vehicles in accordance with local procedure.
- To represent the Company and the Council by promoting good public relation and providing advice and knowledge concerning parking related matters.
- To use your radio and Hand-Held Computer Terminal (HHCT) equipment in a proper manner in accordance with practices.
- To attend when needed judgment hearings to give endorsing information in connection with contested PCNs
- To report all issues and PEN's issued to your supervisor at the end of each shift.
What you will bring:
- Good written and spoken English
- Excellent customer service skills
- A willingness to work outside in all weather conditions
- A smart and professional attitude
You will be working shifts; 3 days out of 7, Monday to Sunday, between 07:00 and 22:00 as per rota. Our Civil Enforcement Officers are an important part of the local area. You will be in charge of ensuring that all drivers follow parking rules on public streets and in car parks. You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public!
In return for your hard work, we are offering:
20 days annual leave plus 8 bank holidays (P/T With be Pro rata)
Pension scheme
Uniform provided.
Employee of the Month Award scheme
Discount scheme
Credit for loyal worker's scheme
Training prospects
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential. ....Read more...
Civil Enforcement Officer - Walsall - Part time - 24 Hours - £11.33 per hour - £14,139.84 per annum
Do you hold a full and clean UK driving licence? This is Essential, please do not apply if you do not
Would you enjoy working outdoors?
Do you have good communication skills?
Do you want to make a difference in your local area?
Civil Enforcement Officers walk a beat around an assigned area to ensure the neighborhood stays safe and clean.
What will your duties be?:
- To enforce on-street permitted parking policies and issue Penalty Charge Notices (PCN's) to vehicles in breach of these codes.
- To record, report and take appropriate action on any defects found in street furniture, including signs and road markings, or any suspect vehicles in accordance with local procedure.
- To represent the Company and the Council by promoting good public relation and providing advice and knowledge concerning parking related matters.
- To use your radio and Hand-Held Computer Terminal (HHCT) equipment in a proper manner in accordance with practices.
- To attend when needed judgment hearings to give endorsing information in connection with contested PCNs
- To report all issues and PEN's issued to your supervisor at the end of each shift.
What you will bring:
- Good written and spoken English
- Excellent customer service skills
- A willingness to work outside in all weather conditions
- A smart and professional attitude
You will be working shifts; 3 days out of 7, Monday to Sunday, between 07:00 and 22:00 as per rota. Our Civil Enforcement Officers are an important part of the local area. You will be in charge of ensuring that all drivers follow parking rules on public streets and in car parks. You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public!
In return for your hard work, we are offering:
20 days annual leave plus 8 bank holidays (P/T With be Pro rata)
Pension scheme
Uniform provided.
Employee of the Month Award scheme
Discount scheme
Credit for loyal worker's scheme
Training prospects
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential. ....Read more...