General accounts and office administration duties predominantly within the Credit Control function.
Key responsibilities and accountabilities:
1. Answering multi-line switchboard. 2. Dealing with customers on a day-to-day basis. 3. Filing and scanning of documentation as per finance department procedures. 4. Assisting in daily accounting activities. 5. Dealing with customer queries. 6. Issuing invoices, credit notes and POD’s to customers. 7. Dealing with stock queries. 8. Issuing statements. 9. Monitoring shared inbox. 10. To assist in any other duties and provide cover as necessary. 11. To act in accordance with Health & Safety, Environmental Health, company policies and other legislation requirements. Training:Foundation covers the basic principles of accountancy and is your starting point if you’ve never studied accountancy before. You’ll learn the basic principles of accountancy, such as double-entry bookkeeping, costing and preparing financial statements, as well as how to use accountancy software.
This level is ideal if you’re new to accountancy and finance, have previously worked in an accounts department, or are looking to change your career into Accountancy. To pass this level, you'll be examined on five units. All assessments are computer-based exams (CBE). The area you will cover include Bookkeeping transactions.
Bookkeeping controls. Elements of costing. Using accounting software. Foundation Synoptic Assessment. Training will be provided either via classroom or remote sessions. An apprenticeship has to be relevant to the job you are undertaking, and you must dedicate 20% of their time towards it. Training Outcome:As the company grows there will be opportunities for career progression.Employer Description:Huttons are a ships chandlers providing provision, hardware and medical products to ships all over the country. They are an established business which has been trading for over 100 years. They are currently undergoing a sustained period of growth with turnover of over £15m expected this year. They have plans to continue growing both organically and through acquisition.Working Hours :37.5 hours per week - Monday to FridaySkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Resident Communication: Establish and maintain open channels of communication with residents, informing them about project timelines, potential disruptions, and progress updates.
Information Distribution: Prepare and distribute newsletters, notices, and other informative materials to keep residents informed.
Issue Resolution: Act as the first point of contact for resident concerns, resolving issues promptly or escalating them when necessary.
Progress Monitoring: Assist in tracking on-site progress and relay necessary information to residents.
Event Coordination: Organise and participate in resident meetings, open days, and consultation events to foster community engagement.
Impact Assessment: Monitor the effects of construction activities on the community, ensuring residents are aware of factors such as noise, dust, or road closures.
Collaborative Efforts: Work closely with construction teams, site managers, and health & safety officers to prioritise and address resident needs.
Record Maintenance: Keep accurate records of all resident communications, including emails, letters, and meeting minutes.
Administrative Support: Perform administrative tasks such as report writing and document management.
Any other reasonable management request as agreed with Senior RLO / RLO Manager.
Training:
Your training will include in-depth knowledge, skills and behaviours and will involve developing, implementing, maintaining and improving administrative services.
All training takes place at work during your working hours, not at home.
Qualification: Level 3 Business Administrator .
Training Outcome:Completion of this programme may lead to further development and employment opportunities.Employer Description:In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.
Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group.Working Hours :Working Days: Monday to Friday.
Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Multi-tasking Ability,Report Writing,Full UK Driving Licence....Read more...
Act as the first point of contact for all incoming IT support requests via phone and email
Log, track, and manage tickets using our service management platform
Ensure timely resolution of issues in line with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
Monitor business-critical systems and automated processes, taking proactive action when needed
Set up, image, and support laptops, desktops, mobile devices, and other IT equipment
Provide technical support for core systems including Office 365 and Active Directory
Liaise with third-party suppliers to escalate and monitor support calls
Collaborate with IT Projects, Development, and Business Change teams
Deliver first-time fixes for common incidents and service requests
Process hardware/software orders and raise Purchase Orders
Attend weekly online seminars, working towards a Level 3 ICT Apprenticeship
Training:Information Communications Technician Level 3.
Attend weekly online seminars, working towards a Level 3 ICT Apprenticeship.Training Outcome:You will also be studying towards a Level 3 ICT Apprenticeship, equipping you with the tools launch your career in IT support - whether you're starting from scratch or already have some experience. Throughout your apprenticeship, you'll develop skills in monitoring, maintaining and optimising systems. You'll also learn the fundamentals of cybersecurity, backup, and data protection, and build knowledge in networking, cloud services, and disaster recovery. Your problem-solving abilities will be sharpened through root cause analysis, testing, and automation.
This is an in-office position based at York Biotech Campus.Employer Description:Fera Science's origins in delivering world-class science began over 100 years ago as the Institute for Plant Pathology services. True to our heritage we are proud that our continued successes helps to address some of today’s biggest challenges, including coping with the impact of global population growth and the need to make efficient sustainable use of natural resources. Our innovations form the basis for sustainable and profitable business activity and are key to achieving leadership positions in all of our markets.Working Hours :Monday to Friday. 37.5 hours per week. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working....Read more...
As an Apprentice Parts Sales advisor, you'll learn how to work in a fast-paced parts department and develop key skills in:
Safely storing and organising parts
Receiving, checking, and handling stock deliveries
Processing customer orders and payments
Using computer systems to manage parts and orders
Identifying, sourcing, and ordering parts for vehicles
Assisting with customer enquiries and offering product advice when needed
Monitoring and solving customer problems/enquiries
Following key company procedures and working as part of a team
Training:
As a level 3 Customer Service Specialist apprentice, you will learn on the job while also receiving structured training to support your development
80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
20% of your working hours will be used for off-the-job training or study time
This off-the-job training is delivered by a qualified tutor through a mix of:
Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
Six to ten online sessions in small groups or 1:1 format across the apprenticeship
Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.Training Outcome:After this apprenticeship
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday- Friday, 8.00am- 4.30pm (Weekends could be possibility).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
The apprentice will support various departments across the Foundation, with a particular focus on the Youth Hub. Reporting to the Youth Hub Manager, they will assist the employability team with all aspects of administration.
Key responsibilities will include:
Liaising with the social media and marketing teams.
Meeting and greeting attendees at the Youth Hub.
Tracking financial bursaries.
Liaising with employers and training providers.
Monitoring and updating participants’ action plans.
Training:The apprentice will complete the Level 3 Business Administrator apprenticeship through a mix of workplace learning and structured off-the-job training.
Location: Training will take place in the workplace at Peterborough United Foundation, with additional online sessions provided by the training provider.Frequency: Off-the-job training will take place for around 6 hours per week, including online workshops, project work, and dedicated study time.Support: The apprentice will be supported by their line manager, workplace mentor, and an assigned tutor/assessor, with regular progress reviews every 8–12 weeks.Training Outcome:Expected Career Progression
On successful completion of this apprenticeship, the learner will have developed strong administrative, organisational and communication skills, opening up a wide range of career opportunities.
Possible progression routes include:
Administrative Officer / AdministratorOffice Manager / Team LeaderExecutive Assistant / PAProject CoordinatorHR, Finance or Marketing Administrator (depending on interest and department exposure)Learners may also choose to continue their professional development by progressing onto further apprenticeships, such as:
Level 3 Personal TrainerLevel 4 Sports CoachLevel 4 Sales ExecutiveEmployer Description:Since the formation of the Peterborough United Foundation in 2009, the former Football in the Community Scheme has delivered a variety of projects across 4 key themes outlined by EFL in the Community and the Premier League. The 4 themes are: Sports Participation, Social Inclusion/Community Cohesion, Health and Education.Working Hours :Monday to Friday, 9:00am – 5:00pm (37.5 hours per week). Some flexibility may be required, with occasional evenings or weekends depending on events and community activities.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Patience....Read more...
You will be working in a small team in our Witham office and the role will be varied from inputting invoices, helping plan and create content to answering the phones. You will be using a variety of platforms including, Microsoft Office, Canva, WooCommerce, our Inhouse Accounting Software and a variety of Social Medial platforms.
The role would be ideal for someone who is enthusiastic, hardworking, with a can do approach and flair of creativity. You will need to be confident and professional as you will be speaking directly with customers across multiple communication channels. You will have great attention to detail as you will be checking and inputting supplier invoices as well as entering customer quotes and orders. There may also be the opportunity to attend Overseas Tradeshows.
Duties will include:
Answering the phone and transferring calls to the relevant person.
Checking and entering invoices into our in-house ERP system.
Entering sales quotes and orders.
Updating customer and supplier information.
Updating the website.
Monitoring and responding to comments and messages across all social media platforms.
Helping to create engaging content/captions for all social channels, including but not limited to Instagram, Facebook, LinkedIn and YouTube.
Support with content creation shoots.
Assist with the management of our affiliate programme.
Research and identify potential influencers aligned with our brand and target audience.
Training:
The apprentice will be working towards the Business Administrator Level 3 apprenticeship standard.
Delivered within the workplace, via online training, and at Colchester Institute Campus.
Training Outcome:Potential for permanent employment upon completion of the apprenticeship.Employer Description:RATstands Ltd design and manufacture high quality music stands, lights, staging and chairs. We are market leaders in our field and our products are used all over the world by the finest venues and musicians including Royal Albert Hall, Sydney Opera House, Abbey Road Studios, Walt Disney Concert Hall and many more.Working Hours :Monday to Friday 9am - 5pm with a 30 minutes lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Through a series of placements within the Quality function, you will gain experience of the management and review of the companies processes and procedures and their use. Using this experience, you will ensure we fulfil our contractual and regulatory requirements of our customers and stakeholders through quality planning, quality assurance, quality control and continuous improvement activities. In addition to the vocational aspects of your training, we will further your knowledge of Quality through academic studies. On successful completion of the Level 4 Quality Practitioner apprenticeship, you will be eligible for professional registration to the Chartered Quality Institute (CQI) at practitioner grade. Training Outcome:Following completion of your apprenticeship and subject to business need and your career aspirations, you will outturn into a Quality Engineer role within one of the areas of AWE.Employer Description:We’re a team of remarkable people, united by one extraordinary mission: keeping the UK safe and secure. The UK’s independent nuclear deterrent has existed for 75 years to deter the most extreme threats to our national security and way of life, helping to guarantee our safety, and that of our NATO allies.
Our work is critical. We’re delivering Astraea, the next warhead for the UK’s nuclear deterrent and pushing the boundaries of nuclear science and technology. But that’s just part of the story.
We support the UK government in a range of vital areas – from counter-terrorism to global nuclear test monitoring to building a world-class community of experts in nuclear science. This is work that protects lives and strengthens national security.
At AWE, you’ll find more than just a job. You’ll find purpose, growth, and a community like no other. Whether you're just starting out or looking to take your career to the next level, this is your chance to learn from the best, develop your skills, and be part of something truly unique.
Be extraordinary at AWE.Working Hours :9 day fortnight.
33 hrs on the short week, 8hrs 15 mins per day.
41 hrs on the long week, 8hrs 15 mins per day Monday to Thursday and Fridays 8hrs.
Please note hours may alter due to College training times.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
As a Civil degree apprentice, you will complete the following:
BEng/MEng in Civil Engineering
Day release delivery of degree with rest of time on the job learning (flexible to employer requirements)
Membership of the Institution of Civil Engineers (ICE)
Enrolment on the ICE Training scheme to attain IEng status
Inquiry-led constructive learning and technology-based assessment
Nuclear behavioural culture, safety and security
Employer focused contextual content
As a Civil Engineering Degree Apprentice, you will learn the basics of construction practice, contract management, structural mechanics, hydraulics, geotechnics, highways, land surveying and CAD before applying that learning to assess existing structures, foundations and soils through lectures and practical projects.Training Outcome:When you have completed your apprenticeship there are a range of roles available where you will be able to undertake design; work towards becoming an expert (technical authority) or manage projects through the engineering lifecycle.Employer Description:We’re a team of remarkable people, united by one extraordinary mission: keeping the UK safe and secure. The UK’s independent nuclear deterrent has existed for 75 years to deter the most extreme threats to our national security and way of life, helping to guarantee our safety, and that of our NATO allies.
Our work is critical. We’re delivering Astraea, the next warhead for the UK’s nuclear deterrent and pushing the boundaries of nuclear science and technology. But that’s just part of the story.
We support the UK government in a range of vital areas – from counter-terrorism to global nuclear test monitoring to building a world-class community of experts in nuclear science. This is work that protects lives and strengthens national security.
At AWE, you’ll find more than just a job. You’ll find purpose, growth, and a community like no other. Whether you're just starting out or looking to take your career to the next level, this is your chance to learn from the best, develop your skills, and be part of something truly unique.
Be extraordinary at AWE.Working Hours :9 day fortnight.
33 hrs on the short week, 8hrs 15 mins per day.
41 hrs on the long week, 8hrs 15 mins per day Monday to Thursday and Fridays 8hrs.
Please note hours may alter due to College training times.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
You will develop practical skills in social media marketing, content creation, and campaign management while contributing to the organisation’s strategic marketing goals.
Key Responsibilities
As a Marketing Apprentice, you will work under the guidance of experienced marketing professionals to:
Contribute to Strategic Marketing: Support the development, delivery, and evaluation of strategic marketing activities, including social media campaigns aligned with the marketing plan.
Conduct Research: Utilise primary and secondary research methods to gather insights and inform marketing decisions, with a focus on social media trends and audience preferences.
Content Creation and Management: Source, create, and edit engaging social media content (e.g., posts, graphics, and videos) in collaboration with colleagues, ensuring brand consistency.
Manage Marketing Materials: Support the cataloguing and organisation of offline and digital marketing assets, ensuring easy access and practical use.
Social Media Publishing and Engagement: Publish, monitor, and respond to editorial, creative, or video content across social media platforms, fostering audience engagement.
Administrative Support: Assist with the administration of marketing activities, including scheduling posts, organising campaign assets, and updating project trackers. Supporting the sales team with CRM tasks and customer liaison including email, phone and social media
CRM Management: Use the organisation’s customer relationship management (CRM) system to maintain accurate customer data and support targeted marketing efforts.
Stay Ahead of Trends: Identify and leverage emerging social media trends, tools, and technologies to enhance campaign effectiveness.
Budget Monitoring: Contribute to tracking marketing expenditures to ensure campaigns stay within specified budgets.
Campaign Analysis: Monitor, optimise, analyse, and evaluate social media marketing campaigns to measure performance and recommend improvements.
Training:Training will be delivered in the workplace; no college attendance required. Training Outcome:Completion of the apprenticeship will allow learners to wholly or partially satisfy the requirements for an Affiliate (Professional) member of the CIM (Chartered Institute of Marketing) and/or Digital Marketing Institute or Data and Marketing Association.Employer Description:Site Equip comprises of Site Event and Site Build. Supplying sanitation and welfare to the events, construction and building industries across the South since 1988.Working Hours :Monday to Friday, 8.30am to 5.00pm, 37.5 hours a week (1-hour unpaid lunch).Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Act as the first point of contact for the Academy
Always ensure the safety and security of the Academy, monitoring all entry/exit cameras
Answering the telephones and taking messages
Communicating with parents/carers on all aspects of student’s Academy life, taking messages andforwarding to relevant members of staff
Receive, sort and deliver all packages and mail
Organise and send post when and where necessary
Sign in and out visitors
Ensure safeguarding procedures are followed by visitors to reception at all times
Ensure the reception area is consistently kept smart and tidy
Ensure the academy diary/calendar is updated and events shared with relevant people
Support in producing letters and certificates
Coordinate rewards material (such as certificates, post cards, letters) and distribute to relevant staff
Order school milk and fruit and check delivery
Follow instructions and complete tasks given
Undertake first day calling for absent pupils and update the register
Sign in late pupils and update the register including reason for lateness
Collate late slips and identify parents who need to be contacted
Training:
Business Administration Level 3
20% off the job training
Tutor support via online platform
Training Outcome:
Permanent role considered on completion of the apprenticeship
Level 4 School business professional qualification available
Employer Description:At Academy Transformation Trust (ATT), our ambition is that every person who passes through our
schools and colleges becomes an educated person – able to take a rightful place in the community of
educated people and to join what Robert Maynard Hutchins called “the Great Conversation.” An ATT
education stresses history, the scientific mode of thinking, the disciplined use of language, a wide-ranging
knowledge of the arts and religion, and the continuity of human enterprise. We aspire for everyone,
regardless of their starting point, to leave us capable, competent, and confident.Working Hours :Monday to Friday- Term time only
37 hours per week total
Daily hours to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Transport Administrator – Hatfield – Earn up to £31,458 per annum – Night Shift - Immediate Start – Apply Now!Are you looking for an exciting new opportunity? Are you a night owl? Ignition Driver Recruitment are looking for Transport Administrators in Hatfield to work with our client, who is one of the UK's leading parcel delivery and distribution networks. We are specifically recruiting for the night shift and you must be able to demonstrate experience working in a Transport environment. Employee Benefits: Competitive Salary: Up to £31,458 per annumImmediate Starts: Begin earning immediatelyWeekly Pay: Payday every FridayOvertime Opportunities: Boost your earningsExcellent Facilities: Comfortable break areasVending machinesSubsidised canteenFree, secure car parkingProfessional Development:Full trainingFree upskilling opportunitiesCareer Growth: Excellent opportunitiesHours: Full-time hours (Thursday to Monday) Roles & Responsibilities: Providing administrative support in the Transport Office at nightBriefing and de-briefing driversHanding out vehicle keys and keeping records for the sameMonitoring incoming communications and actioning requirements/requestsCompleting DVLA ChecksUpdating the Transport Management System (TMS) and other software systemsMonitor and ensure compliance in all working processesProvide cover support for the Transport team in the event of absenceThis role may require other duties, so it would be beneficial if you were flexible and willing to learn new skills. Working Hours: Our client is looking for someone to work the night shift so apply today to discuss your options with our Recruitment team. About you: If you are a hard-working individual, who relishes a new challenge, we would love to hear from you. You will be a UK resident and will be able to travel to and from the site for your shift. We are unable to assist with VISA applications and cannot assist with relocation. Interested?If you are looking for a new opportunity, and have previous experience working in Administration and ideally within a Transport Office, why not click to apply today?....Read more...
Overview of the companyA well-established, mid-sized accountancy practice based in central London. With a strong reputation spanning over three decades, they've built an impressive portfolio of clients across various sectors. They're particularly known for their supportive learning environment and exceptional graduate development programme, making them an ideal place for ambitious accounting graduates to begin their careers. The firm offers a collaborative, modern working environment where new talent can thrive alongside experienced professionals. Their commitment to professional development is evidenced by their comprehensive training programme and high retention rates. As they continue to grow, they're seeking fresh talent to support their expansion while maintaining their high standards of service delivery. This is an excellent opportunity for a graduate looking to build a career with a respected firm that values innovation, professional growth, and work-life balance.Overview of the roleWe're seeking a bright, ambitious accounting graduate to join our dynamic finance team. This role offers exceptional exposure to various aspects of financial operations and provides a structured path toward professional qualifications.Key responsibilitiesAssist in preparing monthly management accounts and financial statementsSupport the accounts payable and receivable processesParticipate in month-end closing proceduresHelp with bank reconciliations and cash flow monitoringContribute to statutory reporting and tax compliance activitiesCollaborate with senior team members on special projectsKey requirements2:1 degree or above in Accounting, Finance, or related disciplineStrong analytical skills and attention to detailExcellent Microsoft Excel proficiencyKeen interest in pursuing professional qualifications (ACCA/ACA)Solid communication and organisational abilitiesProactive approach to problem-solvingPerks and benefits of the roleFull study support for professional qualificationsStructured training programme25 days holiday + bank holidaysPrivate healthcarePension schemeRegular social eventsHybrid working optionsCity centre office locationCareer Development We're committed to nurturing talent and supporting your journey toward becoming a qualified accountant. You'll work alongside experienced professionals who will mentor your development and help you build a strong foundation for your career in finance. How to Apply Please submit your CV and a covering letter explaining why you're the ideal candidate for this position.....Read more...
Level 3 Qualified Nursery PractitionerZero2Five are proud to be partnering with a quality nursery setting in Kemsley, Sittingbourne who are looking for an experienced Level 3 Qualified Nursery Practitioner to join their skilled team in delivering a high standard of learning, development and care for children aged 0-5 yearsKey Responsibilities
Over 2 years of experience working in nursery or childcare environmentsHolds a Level 3 qualification in childcareStrong understanding of the EYFS Framework, with the ability to create engaging learning opportunitiesKnowledgeable in safeguarding procedures and health & safety practicesDisplays a caring, nurturing, and positive attitude toward childrenProfessional conduct with excellent communication skills
Requirements
To help ensure the nursery meets Ofsted requirements at all times. To work with other professionals in the local area for the benefit of children and families.To liaise closely with parents/carers, informing them about the nursery and its curriculum, exchanging information about children’s progress and encouraging parents’ involvement.To undertake any other reasonable duties as directed, in accordance with the nursery aims and objectivesTo work in partnership with senior management.To provide a safe, caring, stimulating educational environment, both indoors and outdoors, at all times.To understand and work to nursery policies and procedures, including how to deal with child protection issues appropriately and how to respond to incidents, accidents, complaints and emergenciesTo ensure records are properly maintained, e.g. daily attendance register, accident and incident book, risk assessmentsTo plan activities which ensure each child is working towards the EYFS.
To deliver an appropriate play based Early Years Foundation Stage (EYFS) curriculum that enables children to make individual progress. Recording and monitoring accident, incidents and risk assessmentsTo be a key person for up to 12 children.
Benefits:
Competitive salaryGenerous holiday scheme that increases with service (1 day added for every 3 years of service)28 days leave per yearOngoing professional development and trainingPension scheme
Apply online today or send your CV to keira@zero2five.co.uk and take the first step toward your next exciting career move.....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Manager (Technology Solutions) will help drive organizational transformation through innovative technology solutions aligned with strategic business objectives. This role will focus on EBuilder & CMiC. The role must navigate a complex and challenging operational landscape while balancing shifting priorities and deliver exceptional outcomes focused on simplicity. Key responsibilities include, but are not limited to, system administration and support, researching, strategizing and proposing new and/or different solutions, assisting IT and external partners with system implementations, integrations, data/process-migration, requirements building, and User Acceptance Testing. This position will be responsible for project management, development, communication, training and all documentation related to specific WTI/C Technology Solutions. Partnerships will include WTI, WTC, Tremco CPG and RPM leadership, Business Admin Operations, Corporate IT, External & Potential Partners, Sales, and WTI and WTC field personnel for General Contracting and General Services. This position is remote and reports to the Director, Business Systems WTI/C.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Formulate and improve upon best practices in support of organizational goals. Conduct and foster professional and timely communication (utilizing a wide array communication methods) with multiple business areas for work-related matters. Develop and manage strategic initiatives in partnership with the business to improve processes in support of internal and external operations. Understand and translate Tremco CPG and WTI/C business operations initiatives Be a change agent. Advocate for necessary changes by researching and re-imagining how we execute through different tech solutions. Establish metrics and benchmark data, develop reports for specific programs, and report outcomes to internal and external stakeholders. Continually explore ways to engage with the business and build new relationships. Provide outstanding customer service to both internal and external customers and stakeholders. Travel as needed for presentations, training, team meetings, etc. Participate in or lead team meetings, presentations, focus groups, committees, etc. Perform any other duty and/or project as required or assigned by the Director, Business Systems WTI/C.
Systems Support Responsibilities
User Support & Troubleshooting
Main business liaison for end-users as it pertains to WTI/C technology solutions. First level diagnostics and resolution for issues related to mobile apps, scheduling, integrations, and data sync. Issue/ Error log management.
System Monitoring & Incident Management
Monitor system health, performance, and connectivity in partnership with corporate IT. Proactively identify issues or potential issues and escalate to the appropriate team(s) for recurring or critical issues. Monitor and follow-up on escalated issues. If required, identify, implement and train on any required workarounds until issues are resolved. Log, track, and resolve support tickets from Service Now or other communication methods. Maintain documentation of issues and resolutions for analytics.
Mobile App Support
Assist end users with mobile app setup, usage, and troubleshooting. If/When applicable, ensure proper syncing between mobile and backend systems.
Testing & Validation
Support testing of new features, patches, and integrations in partnership with Corporate IT. Help communicate and validate bug fixes prior to system updates before deployment. Help coordinate, monitor and receive feedback during User Acceptance Testing, track all issues/requests and follow through in partnership with corporate IT to resolution
Training & Documentation
Create training programs and post-go-live support. Remain business point of contact through to resolution. Create user guides, videos, FAQs, and training materials. Conduct all end-user training to new and existing end users. Develop change management strategies to support user adoption.
Integration Support
Partner with corporate IT and external partners for troubleshooting issues, monitoring data flows and ensuring synchronization between integrated systems.
Project Management Responsibilities
Project Planning & Execution
Define project scope, goals, and deliverables aligned with business objectives. Develop detailed project plans, timelines, and identify required resources in partnership with the business, corporate IT and external partners.
Stakeholder Management
Act as the primary liaison between business units, IT, and external vendors. Facilitate communications and manage expectations across all stakeholders.
Team Coordination
Lead cross-functional teams including consultants, developers, and support staff. Assign tasks, monitor progress, and ensure timely delivery.
Risk & Issue Management
Identify project risks and develop mitigation strategies in partnership with the Business, Corporate IT and external partners. Research and identify issues that may impact timelines, scope, or quality.
Budget & Resource Management
Manage project budgets, track expenses, and ensure cost-effective delivery. Optimize resource utilization across project phases. Manage contract administration process including change orders and NDAs.
Quality Assurance
Ensure deliverables meet quality standards and business requirements. Oversee testing, validation, and user acceptance processes in partnership with the business and Corporate IT.
Reporting & Documentation
Provide regular status updates to leadership. Maintain comprehensive project and system documentation, including lessons learned.
EXPERIENCE: Four to seven years related experience and/or training.
CERTIFICATES, LICENSES, REGISTRATIONS: PMIS Certification preferred.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
£28,000 - £31,000 + Bonus + Great BenefitsAre you an experienced Legal Cashier looking for a stable, long-term role where you can use your skills in a friendly, supportive, and award-winning law firm?We’re delighted to be recruiting on behalf of a forward-thinking, innovative and people-focused law firm, recently named “2024 Law Firm of the Year” by LawNet. With multiple offices across the Thames Valley and a reputation for quality legal services, they pride themselves on delivering peace of mind to both clients and colleagues alike.A new opportunity has arisen for a Legal Cashier to join their busy Finance Team in Newbury. This is a permanent, full-time position offering variety, responsibility, and the chance to be part of a collaborative team in a business that values work-life balance.Working as part of the Finance Team, you’ll play a key role in providing financial support and compliance, handling a wide range of financial transactions including:
Verifying and processing bank payments and receipts
Bank reconciliations and transfers
Accurately completing financial transactions linked to residential property matters
Analysing and processing client invoices and disbursements
Processing card payments and client interest postings
Monitoring compliance with Solicitors Accounts Rules, including file and balance reviews
Dealing with incoming finance post, emails, and telephone queries
Skills & Experience
At least 2 years’ legal cashiering experience
Strong numeracy, accuracy, and attention to detail
Good time management skills, able to work under pressure without compromising accuracy
Excellent communication skills, able to build strong and trusted relationships with colleagues and clients
IT proficiency, particularly MS Office and internet banking systems
This is an excellent opportunity for a Legal Cashier who enjoys a stable, dedicated role where they can focus on their strengths and deliver real value over the coming years.What’s On Offer
Competitive salary, negotiable on experience.
Flexible leave policy
Pension and life assurance
Medical health cash plan, wellbeing tools & advice, plus access to a Virtual GP
A supportive, friendly and inclusive culture that values teamwork, recognition and work-life balance
If you’re a dedicated Legal Cashier who thrives in a collaborative environment and you’re looking for a stable, rewarding role with a respected law firm, we’d love to hear from you. Apply now!....Read more...
An amazing new job opportunity has arisen for a committed Care & Compliance Manager to work in an exceptional care home based in the Ely, Cambridgeshire area. You will be working for one of UK’s leading health care providers
A purpose-built space overlooking the cathedral and the countryside, a welcoming care community where residents enjoy comfort, companionship and 24/7 award-winning residential and dementia care
**To be considered for this position you must hold NVQ/QCF Level 4 in Health & Social Care**
As the Care & Compliance Manager your key responsibilities include:
Providing support and guidance to care staff to ensure that all care requirements are met and result in care planning and delivery that is effective
Lead, manage and develop the work of the staff team, under the supervision of the Registered Manager, by setting objectives and supervising staff
Utilise the company’s Care Quality Monitoring Tools to any Care and Safeguarding of Adults concerns to ensure issues are identified and effectively addressed.
Taking overall responsibility for the home in the absence of the General Manager
The following skills and experience would be preferred and beneficial for the role:
Experience of managing staff in a care home or similar environment
Working knowledge of MCA and DOLS
High level of care knowledge
You will be a strong communicator with excellent organisational skills
You will have a keen understanding of person centered-care
Experience of working in a dementia unit or a dementia home for at least 2 years
The successful Care & Compliance Manager will receive an excellent salary of £43,551 per annum. This exciting position is a permanent full time role working through day shifts from Monday to Friday. In return for your hard work and commitment you will receive the following generous benefits:
Free learning and development
Free DBS, 25 days paid holiday (plus Bank Holidays)
Company pension scheme – employer’s contribution matched up to 6%
2x Salary Death in Service benefit
Medical Health Benefit
Length of Service Awards
Voluntary Lifestyle Benefits
Employee Assistance Programme
Reference ID: 7018
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An amazing new job opportunity has arisen for a committed Care & Compliance Manager to work in an exceptional care home based in the Ely, Cambridgeshire area. You will be working for one of UK’s leading health care providers
A purpose-built space overlooking the cathedral and the countryside, a welcoming care community where residents enjoy comfort, companionship and 24/7 award-winning residential and dementia care
**To be considered for this position you must hold NVQ/QCF Level 4 in Health & Social Care**
As the Care & Compliance Manager your key responsibilities include:
Providing support and guidance to care staff to ensure that all care requirements are met and result in care planning and delivery that is effective
Lead, manage and develop the work of the staff team, under the supervision of the Registered Manager, by setting objectives and supervising staff
Utilise the company’s Care Quality Monitoring Tools to any Care and Safeguarding of Adults concerns to ensure issues are identified and effectively addressed.
Taking overall responsibility for the home in the absence of the General Manager
The following skills and experience would be preferred and beneficial for the role:
Experience of managing staff in a care home or similar environment
Working knowledge of MCA and DOLS
High level of care knowledge
You will be a strong communicator with excellent organisational skills
You will have a keen understanding of person centered-care
Experience of working in a dementia unit or a dementia home for at least 2 years
The successful Care & Compliance Manager will receive an excellent salary of £43,551 per annum. This exciting position is a permanent full time role working through day shifts from Monday to Friday. In return for your hard work and commitment you will receive the following generous benefits:
Free learning and development
Free DBS, 25 days paid holiday (plus Bank Holidays)
Company pension scheme – employer’s contribution matched up to 6%
2x Salary Death in Service benefit
Medical Health Benefit
Length of Service Awards
Voluntary Lifestyle Benefits
Employee Assistance Programme
Reference ID: 7018
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An amazing new job opportunity has arisen for a committed Care & Compliance Manager to work in an exceptional care home based in the Ely, Cambridgeshire area. You will be working for one of UK’s leading health care providers
A purpose-built space overlooking the cathedral and the countryside, a welcoming care community where residents enjoy comfort, companionship and 24/7 award-winning residential and dementia care
**To be considered for this position you must hold NVQ/QCF Level 4 in Health & Social Care**
As the Care & Compliance Manager your key responsibilities include:
Providing support and guidance to care staff to ensure that all care requirements are met and result in care planning and delivery that is effective
Lead, manage and develop the work of the staff team, under the supervision of the Registered Manager, by setting objectives and supervising staff
Utilise the company’s Care Quality Monitoring Tools to any Care and Safeguarding of Adults concerns to ensure issues are identified and effectively addressed.
Taking overall responsibility for the home in the absence of the General Manager
The following skills and experience would be preferred and beneficial for the role:
Experience of managing staff in a care home or similar environment
Working knowledge of MCA and DOLS
High level of care knowledge
You will be a strong communicator with excellent organisational skills
You will have a keen understanding of person centered-care
Experience of working in a dementia unit or a dementia home for at least 2 years
The successful Care & Compliance Manager will receive an excellent salary of £43,551 per annum. This exciting position is a permanent full time role working through day shifts from Monday to Friday. In return for your hard work and commitment you will receive the following generous benefits:
Free learning and development
Free DBS, 25 days paid holiday (plus Bank Holidays)
Company pension scheme – employer’s contribution matched up to 6%
2x Salary Death in Service benefit
Medical Health Benefit
Length of Service Awards
Voluntary Lifestyle Benefits
Employee Assistance Programme
Reference ID: 7018
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
Specialist Orthodontist Job in Canberra, ACT, Australia. Join Canberra’s Leading Orthodontic Team, Visa Sponsorship, High Patient Volume, and Strong Team Support. ZEST Dental Recruitment, working in partnership with Embrace Orthodontists and one of the most respected specialist orthodontic teams in Canberra, is seeking to recruit a Specialist Orthodontist.
Specialist Orthodontist
Canberra, Australian Capital Territory
Independently owned by a specialist orthodontist
Work across three high-spec clinics across Canberra within 15 minutes of one another
Canberra’s number one aligner orthodontist, with over 400 Invisalign starts annually
Established for over 20 years, with thousands of starts each year
Support from experienced orthodontic therapists and a dedicated team of 30+ including treatment coordinators, reception, and clinical staff
Visa sponsorship available, with full support including licence fees
Digital workflow including Dental Monitoring, indirect bonding, and six iTero intra-oral scanners
Across three clinics, facilities include 15+ chairs, two 3D iCAT machines, and three X-ray units
Reference: DW5123
This is an exceptional opportunity to join a high-performing, independently owned orthodontic clinic known for clinical excellence, innovation, and an outstanding team culture. Whether you're an experienced orthodontist or more recently qualified looking to expand your case volume, you'll thrive in a fully supported environment with the freedom to focus on patient care.
Enjoy the lifestyle and community of Australia's capital city while working in a practice that blends digital innovation with personal support. Canberra, Australia’s capital city, offers an exceptional blend of vibrant urban living and access to stunning natural beauty. Known for its excellent schools, cultural attractions, and leafy suburbs, it’s a city that balances professional opportunity with a relaxed lifestyle. With numerous parks, lakes, and bike paths, Canberra is perfect for outdoor enthusiasts, while its thriving food and arts scene keeps things fresh and exciting. Just a short drive from the Snowy Mountains and the South Coast, it’s a fantastic base for both work and play.
Successful candidates will be Specialist Orthodontists, AHPRA registered, or be able to register as a specialist having qualified from Australia, UK, Ireland, or Canada, or be registered in or qualified from New Zealand, or you will have undertaken the ADC examination.
For further information regarding this orthodontist position, confidential enquiries can be made by submitting your CV to ZEST Dental. All applications and enquiries will be treated in the strictest of confidence.
ZEST Dental has been helping dentists and dental practices in Australia, the UK, and throughout the world to find their perfect job match since 2006.....Read more...
We are proud to be working with a well-established and fast-growing leader in the design, manufacture, and servicing of critical components to national infrastructure with a reputation built on quality, innovation, and sustainability.
This is an exciting opportunity to join their team as a Health, Safety & Environmental (HSE) Advisor, helping to drive and maintain a culture of safety, compliance, and continuous improvement in line with ISO14001 & ISO45001 standards.
Key Responsibilities As the HSE Advisor, you will play a pivotal role in ensuring that environmental, health, and safety standards are maintained and continuously improved across the business. Your duties will include:
Supporting the HSE Manager in maintaining ISO14001 & ISO45001 externally audited standards.
Conducting internal audits and managing corrective actions.
Delivering engaging toolbox talks and safety briefings to employees.
Assisting with accident/incident investigations and recommending corrective measures.
Producing HSE reports, statistics, newsletters, and bulletins for managers and committees.
Monitoring and challenging unsafe practices and behaviours across the site.
Managing waste processes and driving environmental improvements.
Supporting external audit preparation and facilitating compliance across the business.
Requirements Experience & Qualifications:
Minimum of 3 years’ experience in a dedicated HSE role.
Strong understanding of production/manufacturing processes.
Experience with COSHH assessments.
Skilled in risk assessments and method statements.
Track record of facilitating external audits.
Experience delivering toolbox talks.
Environmental compliance knowledge.
Skills & Attributes:
Organised, detail-oriented, and able to work independently or as part of a team.
Strong communication skills (both written and verbal).
Proactive, self-motivated, and solutions-focused.
Ability to follow company policies and meet deadlines effectively.
Benefits
Salary up to £34,500 p/a (depending on experience)
25 days holiday per year plus bank holidays.
Company pension scheme (5% matched contributions).
Life assurance scheme.
Access to mental health support and counselling.
Staff discount service.
Flexible working hours.
Cycle to Work scheme.
Onsite parking and EV charging.
Career development opportunities including additional academic/training courses.
Be part of a fast-growing and future-focused industry.
To apply for this position, please click “Apply Now” and attach a copy of your CV. Alternatively, please contact Alex Feather at E3 Recruitment for more information.....Read more...
A fantastic opportunity has arisen for an experienced Senior Mission Operations Engineer to join a growing and dynamic space engineering team in Harwell, supporting current and future orbital missions.
This position offers the chance to take a leading role in all phases of mission operations, from feasibility and early development, through LEOP, routine operations, and end-of-life management. Its a broad and varied role that combines responsibilities across mission planning, spacecraft operations, systems engineering, and mission management.
Youll be part of a small, highly skilled team developing and operating next-generation space missions with the freedom to innovate, drive improvements, and shape the operational approach across a growing fleet of spacecraft.
For this role we can consider visa sponsorship and relocation support.
What Youll Do
- Act as an operations technical lead across multiple missions and projects.
- Provide mentorship and guidance to less experienced operations engineers.
- Perform real-time spacecraft operations during routine and critical mission phases.
- Develop and maintain mission operations procedures, validation tests, and tools.
- Contribute to planning, scheduling, and coordination with spacecraft engineering, flight dynamics, and ground systems teams.
- Prepare mission documentation, including user manuals and operations plans.
- Support development of mission operations concepts and operability requirements.
- Lead anomaly investigations, performance monitoring, and trend analysis.
- Participate in 24/7 operations shifts during key mission events as required.
What Youll Bring
- Degree in a relevant engineering discipline.
- 510 years of satellite industry experience, ideally in real-time spacecraft operations for LEO missions.
- Strong understanding of satellite subsystems (AOCS/GNC or OBDH advantageous).
- Hands-on experience with mission control systems, operations tools, and simulators.
- Proven ability to perform under pressure and manage anomalies calmly and effectively.
- Excellent problem-solving skills and attention to detail.
- Ability to develop and deliver innovative operations concepts for multi-satellite missions.
- Confident communicator, fluent in English (CEFR Level B2 / TOEIC 700+).
Desirable Skills
- Experience with SCOS-2000 mission control systems.
- Knowledge of systems engineering principles for operations.
- Familiarity with formation flying or close-proximity satellite operations.
- Understanding of flight dynamics, orbital mechanics, and ECSS operations standards.
Whats on Offer
- Flexible and hybrid working environment.
- Opportunities to work on cutting-edge space missions and technologies.
- Relocation and visa sponsorship support where applicable.
- 25 days annual leave (increasing with service) plus bank holidays.
- Private healthcare, life insurance, and long-term sick pay.
- Modern facilities including new office and cleanroom.
- Friendly, collaborative, and international team culture.
If youre passionate about space operations, thrive in dynamic mission environments, and want to play a key role in shaping the future of sustainable space missions, wed love to hear from you.
RW....Read more...
Linux Engineer – Zurich, Switzerland/ Hybrid
(Key skills: Linux System Engineering, Kubernetes, Docker, CI/CD Automation, GitOps, Observability, Cloud-Native Platforms, Linux Administration (Debian, Ubuntu, CentOS), Service Discovery, Load Balancing, Helm / ArgoCD, Monitoring & Logging Tools, Platform Reliability, Technical Problem Solving)
Are you excited by building and operating resilient, cloud-native infrastructure where you get both freedom and responsibility to influence the technology stack? Are you someone who thrives on maintaining mission-critical systems, improving observability, and working with Kubernetes and containerised platforms? If so, this is an excellent opportunity to join a SaaS infrastructure team with real impact.
Our client, an international SaaS company expanding its European platform capabilities, is recruiting a Linux Engineer to strengthen their infrastructure engineering team. You will contribute to designing, operating and optimising containerised platforms, automating deployments, ensuring high availability, and empowering the product teams with robust infrastructure services.
In this role, you’ll be responsible for architecting, deploying and running Kubernetes-based environments and responsible for the full lifecycle of these platforms—from designing architecture through to day-to-day operations. You will operate and evolve managed services in areas like web hosting, application services, email delivery, ensuring performance, stability, and secure configuration. You’ll also drive CI/CD pipeline automation, introduce GitOps practices (Helm, ArgoCD), and ensure observability using tools like Prometheus and Grafana. You’ll take ownership for resolving complex incidents, engaging with stakeholders when issues arise, and working closely with internal teams to deliver feature enhancements and system improvements.
You should have substantial experience working in Linux administration (Debian, Ubuntu, CentOS) and be comfortable with container technologies such as Docker and Kubernetes. Experience with service discovery, load balancing, observability tooling (e.g. Prometheus, Grafana), and GitOps workflows will be expected. A methodical mindset, strong analytical skills, ability to remain calm under pressure, and effective communication will be critical. This role will also benefit from prior experience in SaaS or platform environments where uptime, security, and scalability are key.
You’ll be joining a forward-thinking, infrastructure-driven business with a culture that values continuous learning, technical craftsmanship, and scalability. You’ll have the freedom to evaluate new technologies, suggest improvements, and shape how the platform evolves. Hybrid working is supported, allowing you to balance on-site collaboration with remote work.
Location: Zurich, Switzerland / Hybrid working
Salary: CHF 80,000 – CHF 130,000 + Bonus + Benefits
Applicants must have the right to work in Switzerland.
NOIRSWITZERLANDREC
NOIREUROPEREC
NOIREURNET....Read more...
An opportunity has arisen for a Senior Property Manager to join a well-established estate agency known for their proactive approach to lettings and tenant relations across the Edinburgh residential market.
As a Senior Property Manager, you will be responsible for overseeing a residential property portfolio while leading and supporting a team of property managers to ensure service excellence across all operations.
This role offers starting salary of £35,000 plus annual OTE bonus up to £4,200 and benefits.
You Will Be Responsible For
* Overseeing the day-to-day management of residential properties, including maintenance, inspections, and compliance.
* Managing budgets, maintenance schedules, and ensuring all works are completed to a high standard.
* Reviewing portfolio performance and identifying opportunities for operational improvements.
* Building and maintaining strong relationships with landlords and tenants.
* Managing escalated issues and ensuring swift, professional resolutions.
* Preparing and monitoring property budgets.
* Providing regular reports and insights on portfolio performance.
* Ensuring all managed properties meet Scottish legislation and safety standards.
* Handling complex cases including disputes, evictions, and deposit adjudications.
What We Are Looking For
* Previously worked as a Property Manager, Portfolio Manager, Estate Manager, Block Manager, Lettings Manager, Tenancy Manager or in a similar role
* At least 3 years of experience within residential property management, including 2 years in a senior or supervisory position.
* Comprehensive understanding of Scottish property legislation and compliance procedures.
* Strong leadership skills with the ability to motivate and support a team.
* Financial literacy with the ability to manage and analyse budgets effectively.
* Competence in property management systems and related software.
* ARLA / Letwell qualification (or currently working towards one).
* Experience managing HMO portfolios is highly desirable.
What's On Offer
* Competitive salary
* Annual performance-related bonus up to £4,200 OTE.
* 31 days annual leave (inclusive of statutory days).
* Additional quarterly KPI rewards.
* A collaborative, values-led working culture where achievements are recognised.
* Regular team incentives, social events, and company gatherings.
This is a fantastic opportunity to join a respected property management organisation where your expertise will truly make an impact.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An incredible new job opportunity has arisen for a dedicated Regional Service Quality Manager to oversee and maintain high-quality care services across the care home group, predominantly within the East Anglia region but with occasional requirements further afield based on company needs
**To be considered for this position you must be qualified as a Nurse either RGN or RMN with a valid NMC Pin. **Will also accept non-nurses must have an NVQ/QCF Level 5 in Health & Social Care**
This health care company provides trusted care in the comfort of an individual’s home to allow them to stay living there independently. They offer a concierge service, hourly care or live-in care
As the Regional Service Quality Manager your key responsibilities include:
Responsible for ensuring and maintaining high-quality care services across our care home group
Work closely with the operations team, care home managers, and staff to promote a culture of excellence, continuous improvement, and resident satisfaction
Monitoring, evaluating, and enhancing service quality standards in line with regulatory requirements and company policies
Provide guidance and support to care home managers to ensure compliance and the delivery of exceptional care
The following skills and experience would be preferred and beneficial for the role:
Proven experience in a similar role within the healthcare or care home industry
Sound knowledge of relevant regulatory requirements CQC
Strong leadership, communication, and interpersonal skills
Excellent problem-solving and decision-making abilities
Attention to detail and ability to manage multiple priorities effectively
Demonstrated commitment to resident-centred care and continuous improvement
The successful Regional Service Quality Manager will receive an excellent salary of £55,000 per annum. This exciting position is a permanent full time role working 40 hours a week on days from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance*
25 days annual leave plus bank holidays entitlement
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Full DBS disclosure paid for
Reference ID: 6415
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
As an Apprentice IT Engineer, you’ll join our busy Service Desk team as the first point of contact for our customers. You'll help by answering calls, triaging tickets, and resolving incidents and service requests.
You’ll divide your time between supporting our Service Desk at Waterstons and acting as an on-site representative for one of our valued clients, The Mayborn Group.
Exceptional customer service is at the core of this role. We’re seeking someone who is approachable, patient, and empathetic- someone who recognises that behind every ticket, phone call, or face-to-face interaction is a person in need of support.
We’re passionate about helping our apprentices grow and develop within the business.
You’ll spend two days each week on-site at Mayborn’s Balliol Business Park location, with the remaining two days based at Waterstons’ office in Aykley Heads, Durham.Training:You’ll spend two days each week on-site at Mayborn’s Balliol Business Park location, with the remaining two days based at Waterstons’ office in Aykley Heads, Durham.
1 day per week at Newcastle College.Training Outcome:To join one of our many functions:
Service Desk, as part of our 24h team
Infrastructure monitoring, as part of 24h team
Backup assurance
Technical Services
Employer Description:Waterstons is an IT and business consultancy founded in 1994 and headquartered in Durham, UK, with additional offices in London, Glasgow, and Sydney. The company specialises in a wide range of services including business and technology consulting, managed IT services, cyber security, software development, data and analytics, and project management. Known for its people-first culture, Waterstons offers flexible working, unlimited holidays, and a strong focus on learning and development. The firm is a trusted partner across sectors such as education, manufacturing, housing, and healthcare, and is one of only a handful of UK consultancies to hold both CREST accreditation and Certified Cyber Consultancy status from the National Cyber Security Centre. With a growing global team and ambitions to double its turnover by 2025, Waterstons continues to expand while maintaining a strong commitment to client success, innovation, and inclusivity.Working Hours :08:30 till 17:00, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
