As an ICT Technician Apprentice, you will support our internal IT systems and technical operations. You will develop practical skills in IT support, hardware diagnostics, data security, and system maintenance while working closely with technical, operations, and compliance teams.
This role is ideal for someone with a strong interest in IT who wants to build a career in technical support, infrastructure, or IT operations.
Provide first-line technical support to internal users
Assist with the setup, configuration, and maintenance of IT hardware and devices
Diagnose and troubleshoot basic hardware, software, and connectivity issues
Support the secure handling, testing, and processing of IT equipment
Learn and follow data security and compliance procedures (GDPR, WEEE, ISO standards)
Maintain accurate records of IT assets, faults, and resolutions
Assist with system updates, backups, and basic network support
Liaise with operations teams to support smooth service delivery
Follow health, safety, and environmental policies
Support general administrative and documentation tasks related to IT operations
Training:This apprenticeship is delivered through a blended learning approach, combining on-the-job training with study toward a Level 3 ICT Technician qualification.
You will develop skills and knowledge in:
IT hardware and operating systems
Network fundamentals and connectivity
Technical fault diagnosis and resolution
Cyber security, data protection, and compliance
Asset management and documentation
Customer and user support principles
Professional communication and teamwork
Health, safety, and environmental best practices
Training Outcome:Career progression opportunities on completion of this apprenticeship.Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday: 9am - 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience,Ability to follow procedures,Strong interest in IT and tech....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Autocare Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As an Autocare Technicians/Mechanics apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults.
Testing of parts and systems to ensure correct working.
Following checklists to ensure all critical parts of vehicles are examined.
Carrying out bumper to bumper overview, service, and inspection.
Maintenance of electronic systems including on- board entertainment systems.
Completion of legible and accurate paperwork for the customers and centres records.
Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as an Autocare Technician/Mechanic.
Desired skills & Experience:
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme.
We are looking for people who have some experience in the motor industry either with formal training at Level 1 or having worked at or within a similar organisation. You should be passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn.
Teamwork.
Strong communication.
Customer Service.
Interest in vehicle engineering.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.
Level 1 in Light Vehicle Maintenance and Repair is desirableTraining:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants are required to travel to a centrally located training facility to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and the training centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the apprenticeship programme, you will receive the following:
Level 2 Apprenticeship Standard in Autocare Technician.
Certificate in Automotive Refrigerant Handling.
Level 2 qualification for safe isolation of electric and hybrid vehicles.
Brand specific certifications.
Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair.
What we offer:
Block release training.
A full Halfords toolkit, uniform and work boots supplied.
A mentor in your garage to support you through the apprenticeship.
40 hour working week if you are under 18 or 44 hours per week if you are over 18.
Permanent role upon successful completion of your apprenticeship.
Continued development and training opportunities with Hybrid/Electric Vehicle and MOT training.
Training Outcome:Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network.Employer Description:At Halfords, we're all about the journey. With more than 600 stores with over 10,000 colleagues, we're the UK's leading retailer of automotive and cycling products. We are also the leading operator in MOT, tyres, car servicing and car repairs - pleasing more than 750,000 customers every year. We pride ourselves in offering the highest quality motoring products to ensure you get the job done safely and efficiently. The Halfords apprenticeship programme will equip you with all the skills, knowledge and behaviours you need to start a successful career with us. We have over 700 garages across England, Scotland and Wales where our highly trained Technicians carry out MOT’s, car servicing and repairs for over one million customers a year. As a Halfords apprentice, you will master a range of technologies across all kinds of cars – that’s a lot of valuable, career enhancing knowledge. Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
This is your chance to develop your coaching skills while working in a supportive environment. You’ll gain hands-on experience delivering multisport activities, working directly with children, and playing an active role in the growth of a small but ambitious business.
What You’ll Do:
Design (with support) and deliver engaging multisport training programmes
Teach core techniques and strategies across different sports
Promote teamwork, participation, and sportsmanship
Assess ability levels and provide constructive feedback
Organise and supervise practice sessions and events
Create a positive, safe, and encouraging learning environment
Training:
Monthly online tutorials with a dedicated tutor
Training Outcome:
Full-time Multisports Coach (potential permanent role available)
Employer Description:I'm Sam and the founder of Clements Multisport Coaching. I have been playing sports all my life and it is a dream to be able to coach and run a business all around sport! Our mission is to provide all children the chance to try exciting and unique sports to give them an opportunity to find a new, active, healthy passion.Working Hours :Shifts varying between 5–8 hours.
Shifts to be confirmed.Skills: Team working,Creative,Initiative,Physical fitness,Must Drive,Confident and enthusiastic....Read more...
You'll work three days a week in our charity shops – learning all aspects of charity retail but with a specific focus on online sales and social media.
You'll be working one day a week in our offices supporting the existing team with our communications (including social media).
Studying one day a week (within the offices) working towards their Level 2 Customer Service Apprenticeship.Training:East Sussex College will provide the apprenticeship framework which will include Knowledge, Skills, Behaviour, Diploma (if included), Functional Skills. Weekly/block college attendance for Trade, Engineering and Hairdressing apprenticeships.
East Sussex College will ensure Health & Safety, and Equality & Diversity.
Training Outcome:This is a fixed term post for duration of apprenticeship only as it is being funded by an external charity.Employer Description:HARC is a registered charity providing specialist welfare benefit advice and representation to people of all ages in East Sussex and beyond.
With our free and confidential service, we aim to address inequalities, relieve poverty and improve the quality of life for vulnerable and disadvantaged people.
As well as our Advice Service based at Renaissance House in St Leonards we have two community-based charity shops (in Hastings and St Leonards).Working Hours :Monday to Friday
6 hours a day – exact hours to be agreed
3 days a week based at our Queens Road Charity shop
2 days a week based in our offices within Renaissance House (1 day will be focused on study)Skills: Communication skills,Customer care skills,Team working,Desire to learn,Interest to work in retail,Good interpersonal skills....Read more...
Gain a comprehensive understanding of road surfacing, construction materials, and processes.
Develop skills in operating mobile plant equipment.
Participate actively in safety briefings and risk assessments, suggesting ways to reduce safety risks.
Display a proactive attitude towards health and safety, reporting near misses and unsafe behaviours.
Liaise effectively with customers and the general public to maintain a high level of safety on site.
Life on site! You will work both inside and outside, sometimes in a dusty or confined environment. However, your health and safety are our number one priority and full protective clothing is provided. Your colleagues are also there to help and look out for you, as safety is everyone’s responsibility.
Training:Your learning will be delivered through block release, and accommodation and travel expenses will be covered.Training Outcome:Batching operative.Employer Description:As the UK’s leading sustainable construction materials, road contracting and building products business, we’re a unique place to work in that we influence the future of the UK. It's something we’re extremely proud of and enjoy sharing that passion with colleagues who decide to join us, whatever your background. Our hugely diverse areas of work require a broad range of skillsets, learning styles and approaches to work. We really do have a role for anyone, whether you’re practically minded and suited to hands-on roles, or better placed leading on business strategy with a keen eye for data and trends. We’re looking for good people who share our values and want to make a difference, welcoming diversity of thought, experience and skillsets.Working Hours :Monday - Friday, times to be confirmed.Skills: Team working....Read more...
Learn to raise relevant documentation required in the purchasing process
Develop a foundational understanding of BEL Valves quality requirements
Ensure documentation is accurate and maintained to a high standard
Support the business in ensuring procurement processes are being adhered to and are operating effectively
Convert quotations into Purchase Orders in order to complete direct orders
Support with budget pricing and deliveries, using knowledge and experience of team members
Contribute to product quality by assisting in supplier investigations, gaining insights into corrective actions for continuous improvement
Training:You will complete a 2 year apprenticeship specialising in sourcing, purchasing and managing the acquisition of goods and services for BEL Valves and will study with our Training Partner, completing a portfolio of evidence to prove your competence to achieve a Level 3 Advanced Apprenticeship Standard in Procurement and Supply (CIPS) as well as receiving additional role specific training. Training Outcome:The right candidate might move into any number of roles, including:
Buyer
Senior Buyer
Purchasing Manager
Employer Description:BEL Valves, part of the British Engines Group, is a global business with a strong brand delivered over 60 years.
BEL Valves offers design, manufacture, testing and aftermarket care of high integrity valves and actuators to critical offshore and onshore projects, within the oil and gas, power and renewables sectors.
Core activities are managed from the head office in Newcastle upon Tyne, with international projects supported from a local and satellite network.Working Hours :Monday to Friday - pattern not confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
We pride ourselves on our strong customer focus whilst always striving for professional excellence. Our team play a vital role in achieving this and we work hard to achieve a positive and progressive environment where everybody can thrive in their roles.
As a successful candidate you will have experience working as an Apprentice Plasterer.
Key Learning Skills:
Day to day Plastering repairs working in Social Housing
Full wall skimming & damp proofing on tenanted properties
Work independently as well as part of a team
Ensure exceptional levels of customer care
Bring additional trade skills or be willing to upskill where appropriate
Submission of daily and weekly paperwork accurately and on time
General Responsibilities:
We are committed to achieving a high standard of Health and Safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation
To take a full role in the implementation of personal development through appraisals and to participate in any identified training or development opportunities
Training:
Level 2 Plasterer at Redcar & Cleveland College
Functional skills maths and English, if required
Training Outcome:The successful candidate will undertake a 36-month contract with the opportunity of a full-time position at the end of the apprenticeship.Employer Description:Vision Building Services Ltd was established in 2006 and is a family-run business based in Stockton providing Building and Property services across the North East of England.
Established to achieve a total solution, one stop building company that offers a complete in-house service for both Domestic and Commercial clients with a strong emphasis on customer care, quality and price.Working Hours :Monday - Thursday 08.00 - 17.00, Friday 08.00 - 14.00.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Willingness to study,Health & Safety awareness,Positive work ethic,Eager to learn,Able to follow instructions,Time management,Enthusiastic....Read more...
Use a range of joinery hand toolds, portable machines such as drills, sanders and routers
Assembling stairs of medium complexity
Work to manufactuing schedules and plans
Operate various woodwork machinery
Understanding job sheet and componenet part information
Problem solving
Identify material defects during the manufactuing process
Prepare component parts for assembly inluding positioning and fixing
Apply adhesive and fixings in line with assembly instructions
Apply paint and sealers as the job schedule demands
Pre-fit additional components
Support the team leader with departmental goals and objectives.
Install glazing in accordance with product specification
Working to tight deadlines
Working in squads
Training Outcome:A permanent position may be available upon successful completion of the apprenticeship programme.Employer Description:Our name stands for distinction, quality, service and satisfaction.Whether you are looking for a standard or bespoke staircase, we have the solution for you. All staircases are manufactured in our purpose-built factory, custom designed to meet your requirements.
We're based in Teesside, but cover most areas of the UK.Working Hours :Monday - Thursday, 7.30am - 4.30pm.
Friday, 7.30am - 1.30pm.Skills: Communication skills,Organisation skills,Hand/Eye Coordination,Friendly,Punctual,Eager to listen and learn....Read more...
Performing basic service tasks & developing skills in removal and reconditioning of components
Progressing to perform more complex service & repair tasks, both at the dealership & out in the field
Assisting qualified Technicians as needed
Reporting weekly to a mentor or Service Manager regarding ongoing activities and progression
Maintaining the condition of inventory, tools & equipment
Following all safety rules and regulations
Training:When successful you will be awarded the:
Level 2 Land-Based Service Engineer Apprenticeship Standard:
Functional Skills maths & English (if required)
Training schedule has yet to be agreed. Details will be made available at a later date. Training Outcome:
As a fully qualified John Deere Turf Technician, you will have access to further development opportunities within the company, extending your skills with additional training in areas such as compressed gas handling, welding, and, abrasive wheels, as well as going on to achieve LTA levels 3 and 4 (Master Technician) qualifications
Employer Description:Tallis Amos Group Ltd (TAG) are a long established company supplying and supporting Agricultural, Turf and Residential machinery from a comprehensive array of machinery partners including John Deere, Kramer, Pottinger, Sumo, Pichon, Shelbourne Reynolds, Sulky, Teagle, Stihl & Husqvarna.
We pride ourselves on having local in-house expertise for all the products we supply. Knowledgeable sales representatives to help you select the best machine for your needs and a skilled after-sales team on hand to provide backup and support when you need it, wherever you're working.
With roots going back to 1912, that’s over 100 years’ experience in the agricultural business. 2023 marks the 56th year as a John Deere dealer. Meaning that you can buy with confidence today and tomorrow.Working Hours :Monday to Friday, between the hours of 8.00am - 6.00pm.
Saturday's may be required during busy periods (exact shifts and breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Dealing with incoming and outgoing phone calls
Diary management and sending out appointment letters
Creating clinical letters from tapes or written notes
Minute taking
Supporting Team PA and wider team with all aspects of admin tasks
Completing apprenticeship training within the required timeframe
Training Outcome:Completing a Business Administration Level 3 apprenticeship opens the door to a wide range of career opportunities. Many apprentices go on to secure permanent roles in administration and may specialise in areas such as project management or team leadership. You will also be well placed to continue your development and career progression through higher-level apprenticeships.Employer Description:We provide specialist NHS mental health, learning disability and neurodevelopment services in South East England. We care for people at home, in hospital and through our community services. Our services are for people of all ages across Sussex. Our services are rated 'good' by the Care Quality Commission.Working Hours :Monday to Friday 9am-3pmSkills: Communication skills,IT skills,Organisation skills,Administrative skills,Analytical skills....Read more...
As an apprentice working for Auto Windscreens, you will be learning the day-to-day life of a windscreen technician. You will be working in one of our local fitting centres on customers' vehicles, this will include:
Repairing chips in glass
The replacement of windscreens and body glass on a variety of vehicles
With cars becoming more and more technology-focused, you will also learn tasks like recalibration of sensors for features like automatic wipers, automatic braking and lane detection
Training:
The majority of your time would be spent working with a mentor in your fixed base location and monthly visits from an assessor
When you first join the company, you will visit our head office for your initial induction and training, and you will also receive your company uniform while on your visit
There will be set training days away with the technical training team at head office throughout your apprenticeship and at the end of the programme, you will be trained to a Level 3 Glazing Technician
Training Outcome:
After successfully completing the apprenticeship, the right candidate may become a qualified Windscreen Technician
Employer Description:Auto Windscreens is one of the leading and fastest growing automotive glazing companies in the UK.
As a multi-award winning apprentice employer, Auto Windscreens lead the industry in the training and certification of our colleagues and offer an excellent opportunity for personal development.
Auto Windscreens is part of the Markerstudy Group of companies; Innovation is at the heart of our business whether it be robotic lifting devices, wet weather canopies or the use of new technology in our customer service and operational departments.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Patience,Physical fitness....Read more...
As a Creative Content Apprentice, you will support the planning, production, and delivery of engaging digital content across multiple marketing channels. Working closely with the Marketing Team, you will help strengthen our online presence, support learner recruitment, and contribute to the ongoing development of the OCSW brand.
Key areas of work include:
Assisting with the planning, design, and creation of engaging digital content aligned to the OCSW brand
Creating graphics, short-form videos, and written content for use across social media and digital campaigns
Capturing photos and videos of learner activity, events, and courses for marketing purposes
Supporting the development and maintenance of content calendars and campaign schedules
Publishing content across platforms including Facebook, Instagram, LinkedIn, and TikTok
Monitoring engagement, reach, and basic analytics to support continuous improvement
Assisting with responding to comments and messages where appropriate, in line with brand guidelines
Supporting newsletters, website updates, and basic content editing tasks
Assisting with the creation of learner case studies, success stories, and employer features
Helping prepare marketing materials for events, campaigns, and community outreach activities
Training:The apprentice’s training will take place both at work and through college days with ON Course South West. Most of the practical training and day-to-day learning will happen in the workplace, allowing the apprentice to gain valuable hands-on experience. Additionally, there will be regular college sessions held at ON Course South West, where the apprentice will develop their knowledge and complete coursework in a classroom environment.
Training will typically occur on a set day at OCSW, with the remainder of the time spent working and applying skills on the job. This combination ensures a balanced approach to learning, blending practical work-based training with formal study.
The college sessions take place at:ON Course South West, Coburg House, Mayflower Street, Plymouth, PL1 1QX.Training Outcome:After successfully completing the Content Creator Level 3 Apprenticeship, apprentices will have developed a strong foundation of creative, technical and digital skills, preparing them for a range of career opportunities within the content and digital marketing sector. Where a suitable role is available within the business, we are happy to support the apprentice in applying for a permanent position.
Alternatively, we are committed to supporting apprentices in exploring wider career options and will provide guidance with job applications and interview preparation to help them secure a role that aligns with their skills, strengths and interests.
Potential career progression routes may include roles such as Content Creator, Digital Marketing Assistant, Social Media Executive, Marketing Assistant or Junior Content Producer. Apprentices may also choose to continue their professional development through further study, such as higher-level digital marketing or creative media qualifications.
This apprenticeship offers an excellent stepping stone for individuals looking to build a successful career in content creation, digital marketing and the wider creative industries.Employer Description:ON Course South West is a well-established training provider dedicated to delivering high-quality apprenticeships and vocational training across the South West region. We specialise in supporting individuals to develop the skills and knowledge needed to succeed in their chosen careers, working closely with employers to provide tailored training solutions. Our experienced team is committed to guiding apprentices throughout their learning journey, combining practical workplace experience with structured college-based study. We pride ourselves on offering excellent support to both apprentices and employers, ensuring positive outcomes and long-term career progression.Working Hours :Monday - Friday, 9.00am - 5.00pm (to be discussed at the interview).
Some weekend events and evening events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As a Customer Service Apprentice, you will support the Learner Services Team with a wide range of customer service and administrative duties. You will develop strong communication, organisational, and digital skills while contributing to the smooth day-to-day running of learner and apprenticeship services.
Key areas of work include:
Providing front desk reception cover, welcoming learners, clients, employers, and members of the public in a friendly and professional manner.
Handling enquiries via face-to-face contact, telephone, and email, ensuring accurate information and timely responses.Supporting learner enrolment, onboarding, and the completion of learner documentation.
Maintaining accurate learner and apprenticeship records, both digital and paper-based.
Assisting with apprenticeship paperwork, compliance evidence, and data entry.
Liaising with employers regarding documentation, learner reviews, and general enquiries.
Managing appointment bookings and directing visitors and calls appropriately.
Preparing certificates, letters, and other routine administrative documents.
Supporting the Apprenticeship Manager with audit preparation and reporting tasks.
Assisting with general office administration, including meeting scheduling, communications, and system housekeeping.
Training:The apprentice’s training will take place both at work and through college days with ON Course South West. Most of the practical training and day-to-day learning will happen in the workplace, allowing the apprentice to gain valuable hands-on experience. Additionally, there will be regular college sessions held at ON Course South West, where the apprentice will develop their knowledge and complete coursework in a classroom environment.
Training will typically occur on a set day at OCSW, with the remainder of the time spent working and applying skills on the job. This combination ensures a balanced approach to learning, blending practical work-based training with formal study.
The college sessions take place at:ON Course South West, Coburg House, Mayflower Street, Plymouth, PL1 1QX.Training Outcome:After successfully completing the Customer Services Level 2 Apprenticeship, apprentices will have developed a strong foundation of customer service skills and knowledge, enabling them to progress into a range of career opportunities. Where a suitable role is available within the business, we are happy to support the apprentice in applying for a permanent position.
Alternatively, we are committed to helping apprentices explore other career pathways and will provide guidance and support with job applications and interview preparation to help them secure a role that aligns with their skills and interests.
Potential career progression routes may include roles such as Customer Service Advisor, Senior Customer Service Assistant, Contact Centre Operative, or Team Leader. Apprentices may also choose to continue their development through further study, such as a Level 3 Customer Service Apprenticeship or related qualifications.
This apprenticeship provides an excellent stepping stone for individuals looking to build a successful career in customer service and related sectors.Employer Description:ON Course South West is a well-established training provider dedicated to delivering high-quality apprenticeships and vocational training across the South West region. We specialise in supporting individuals to develop the skills and knowledge needed to succeed in their chosen careers, working closely with employers to provide tailored training solutions. Our experienced team is committed to guiding apprentices throughout their learning journey, combining practical workplace experience with structured college-based study. We pride ourselves on offering excellent support to both apprentices and employers, ensuring positive outcomes and long-term career progression.Working Hours :Monday - Friday 8:45am-5pm (to be discussed at the interview).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Key responsibilities:
Providing administrative support across the Learner Services Team and Apprenticeships, including data entry, document preparation, filing, and record management
Supporting learner enquiries and communication with learners, employers, and stakeholders via telephone, email, and in person
Assisting with enrolment, onboarding, and maintaining accurate learner and apprenticeship records in line with data protection requirements
Supporting apprenticeship administration, including compliance documentation, evidence gathering, and preparation for audits and reviews
Assisting with scheduling meetings, preparing agendas, and taking notes where required
Maintaining electronic and manual filing systems, ensuring information is accurate, accessible, and confidential
Processing information where accuracy and attention to detail are essential
Supporting general office and operational processes to ensure the smooth running of the service
Contributing ideas to improve administrative systems, processes, and learner experience
Undertaking other duties appropriate to the grade of the post
Training:The apprentice’s training will take place both at work and through college days with ON Course South West. Most of the practical training and day-to-day learning will happen in the workplace, allowing the apprentice to gain valuable hands-on experience.
Additionally, there will be regular college sessions held at ON Course South West, where the apprentice will develop their knowledge and complete coursework in a classroom environment.
Training will typically occur on a set day at OCSW, with the remainder of the time spent working and applying skills on the job. This combination ensures a balanced approach to learning, blending practical work-based training with formal study.
The college sessions take place at:
ON Course South West, Coburg House, Mayflower Street, Plymouth, PL1 1QX.Training Outcome:
After successfully completing the Business Administration Apprenticeship, apprentices will have developed a strong foundation of skills and knowledge that can open up various career opportunities
If there is a suitable role available within the business, we are happy to support the apprentice in applying for a permanent position
Alternatively, we are also committed to helping apprentices explore other career options and will provide support with job applications and interviews to help them secure a role that matches their skills and interests
Career progression routes could include roles such as Administrative Officer, Office Manager, Personal Assistant, or further study to specialise in areas like Human Resources, Marketing, or Business Management
This apprenticeship serves as an excellent stepping stone for anyone looking to build a successful career in business administration and related fields
Employer Description:ON Course South West is a well-established training provider dedicated to delivering high-quality apprenticeships and vocational training across the South West region. We specialise in supporting individuals to develop the skills and knowledge needed to succeed in their chosen careers, working closely with employers to provide tailored training solutions. Our experienced team is committed to guiding apprentices throughout their learning journey, combining practical workplace experience with structured college-based study. We pride ourselves on offering excellent support to both apprentices and employers, ensuring positive outcomes and long-term career progression.
Working Hours :Monday - Friday between 8.45am -and 5.00pm (to be confirmed at interview)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Receive all patients and visitors to the practice in a pleasant efficient manner, ensuring they are booked in and that the appropriate person is notified of their arrival
Answer the telephone promptly and deal with enquiries in a helpful and courteous manner, taking messages where appropriate and passing them on accordingly
Book and schedule patient appointments using the electronic booking system, ensuring that their confidentiality is maintained at all times
Accepting and handling prescriptions, letters, forms and specimen bottles/containers
Perform receptionist duties as required by the Assistant Practice Manager and Practice Manager
Registering new patients, temporary residents, emergency patients and those requiring immediate treatment
Following up results and referrals with the hospital
Ordering ambulances both routine and emergency
The role of Receptionist will be required to work at our surgeries based in Meir Park and Meir Primary Care Centre. There may also be the opportunity to cover other shifts supporting our other services at Basford and other locations across the North Staffordshire area (Longton, Bradwell, Biddulph, Cheadle, Shelton and Werrington). Therefore, a driving licence and use of own car is desirable.
Receptionists are the first point of contact for patients both by telephone and arriving for their appointment. Hours of work will be between 8am and 6.30pm Monday to Friday and there may also be the requirement to work the occasional Saturday. Our services operate between 8.00am and 6.30pm, 5 days per week. There may be on occasion the requirement to work to support our wider Federation services until 8pm.Training:
Customer Service Practitioner Level 2 Apprenticeship Standardhttps://www.instituteforapprenticeships.org/apprenticeships/st0072-v1-1
Training Outcome:
Could lead to a permanent position for the right candidate.
Employer Description:Our surgery is run and lead by The North Staffordshire GP Federation who seek to ensure that practices provide enhanced, integrated, patient centred care.Working Hours :30 – 37.5 hours per week, over 5 days, shifts TBC.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
Processing invoices and payments
Bank reconciliations and finance admin
Data entry and using accounting software
Supporting payroll and month end tasks
Working closely with finance managers and accountants
Training Outcome:At the end of completion there will be the opportunity to grow within the company.Employer Description:At Accounting for Good CIC, everything we do is driven by a belief that financial confidence and inclusion change lives. We support people, organisations and systems to remove barriers, build resilience and create opportunities — helping communities thrive and shaping a fairer, more inclusive economy.
Our mission, vision and values guide every decision we make and every service we deliver.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
