The role will involve supporting our team, building and maintaining positive relationships with our clients and ensuring high levels of customer satisfaction. The role will also require the individual to identify opportunities, which will help grow the business for both new and existing clients, and learn the essentials of account management and customer support.
The ideal candidate will need to have a passion for building relationships, excellent communication skills, and a proactive approach to problem-solving. While previous experience in client relations or customer service is helpful, it is not required. We are looking for someone who is ready to learn, is well organised, and excited to make a positive impact within our team.
The chosen individual will be rewarded by working for a growing company, serving the rapidly growing housebuilding sector. We are searching for ambitious individuals, with a warming personality, and a desire to succeed and overcome challenges,
If you're ready to be part of our success story and grow with us into the management team, your future awaits- apply now and let your career flourish!
The most suitable person will be selected for the job in terms of their relevant experience, abilities, and qualifications. The company is committed to applying its equal opportunities policy statement at all stages of recruitment.
Role and Responsibilities:
Researching new business prospects and identifying opportunities.
Telephoning new prospects and arranging meetings to discuss our services.
Supporting the team in maintaining strong relationships with existing clients.
Assisting the Marketing Manager with campaigns and creating marketing materials.
Participating in direct marketing efforts and attending networking events.
Helping to arrange and attend client entertainment events.
Updating and maintaining CRM systems.
Completing ad-hoc tasks, such as client updates and monthly business reporting.
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 4 Sales Executive qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach, who will be available for support You receive 20% off the job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
As a young dynamic forward-thinking company, we offer excellent career development prospects for those eager to further their career.
Employer Description:JLES Group, established in December 2004, is a nationwide group of businesses offering civil engineering & infrastructure solutions to the housebuilding industry. Our mission is to address the adoption issues faced by housebuilders across the UK, whilst creating a positive experience for all our stakeholders including employees, clients, residents, and the general society.Working Hours :Standard hours are Monday to Friday 8:30am to 5:00pm, with an early finish at 4:30pm on Fridays.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Prioritisation,Time management,Flexible and adapable....Read more...
In your day to day role you will be required to:
Work in a busy customer service department
Answer any product and service questions. This could be over the telephone and email
Managing customer complaints by providing appropriate solutions
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
East Sussex College will provide the apprenticeship standard which will include Knowledge, Skills, Behaviour, Functional Skills (if needed)
As this is a work-based apprenticeship, your assessor will come to visit you in your workplace every 8-10 weeks to carry out observations, progress reviews and provide one to one support
You may be required to come into college for apprenticeship workshops and possible functional skills lessons, this will be discussed with your assessor and employer
East Sussex College will ensure Health & Safety, and Equality & Diversity
Training Outcome:
Permanent full-time employment on successful completion of the apprenticeship
Employer Description:We are an established award winning British premium electrical wiring accessories manufacturer based across three sites in St Leonards on Sea in East Sussex, manufacturing and finishing in-house in the UK.Working Hours :Monday - Thursday, 08:30 - 17.00, Friday, 08:30 - 12:00Skills: Attention to detail,Customer care skills,Problem solving skills,Patience,Build rapport swiftly,Listening,Time management....Read more...
We have a new and exciting opportunity for a Residential Sales Apprentice to join our highly successful residential team in September 2025.
This role will be located in Stow-on-the-Wold.
The successful candidate will work with our specialist residential sales team, providing assistance with the day-to-day activities of the team whilst learning how to become a successful Sales Negotiator.
Day-to-day activities will include:
Meeting and greeting clients and visitors in the office
Learning the importance of client care
Registering applicants on to the Savills database (REAPIT)
Conducting regular focused call outs to applicants on Savills database
Arranging appointments
Assisting the sales team with viewings (you will progress to carrying out your own viewings)
Assisting with marketing activities
Provide office cover and assisting in the handover and collection of keys
General office administration including updating brochure displays and digital property matches, updating online pre pitch and post pitch documents
Experience and exposure to conveyancing process
Maintain records on a daily basis, prospecting applicants and archiving where necessary
Manage own diary efficiently with respect to team members diaries
Training:
15-month training programme (Junior Estate Agent Level 2). Full on the job training provided for all skills required
20% of working time will be dedicated to learning and study
Approximately, 1 day per month will be spent on classroom training with our training provider
Training Outcome:
After you complete your apprenticeship, you will continue your career with Savills
Employer Description:Founded in the UK in 1855, Savills is one of the world's leading property agents. Our experience and expertise spans the globe, with 600 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East.
Our scale gives us wide-ranging specialist and local knowledge, and we take pride in providing best-in-class advice as we help individuals, businesses and institutions make better property decisions.Working Hours :You will be expected to work five days in the office Monday to Friday. Your working hours will depend on the office you are located in, but will fall within 8.30am - 6.00pm. You may need to participate in a Saturday rota.Skills: Attention to detail,Organisation skills,Number skills,Team working,Initiative,Word and Excel skills,Written skills,Punctual and reliable,Keen and enthusiastic,Thirst for knowledge,Self-motivation....Read more...
Support with tasks around data presentation, creating tables, graphs, charts, etc to showcase findings that will be presented to various audiences.
Gain an understanding of systems such as LEAP, SRA, and Excel – you will remove duplicate entries, correct spelling errors, complete blank fields, and remove any obsolete data.
Collate and format data for further analysis and reporting – this analysis and reporting will support staff meetings, identifying trends for the current market, and research for further business.
Support with providing evidence to team members by scanning and creating PDF formats and versions of any documentation. This will then need to be uploaded into the case management system which involves a range of platforms across Microsoft Office 365.
Prepare documentation and contact letters for clients and cross-reference information to confirm information is correct.
Ensure contact details are accurate and support with sorting letters to be posted
Training:Full training and support will be provided by your workplace mentor and from the Baltic team.Training Outcome:Possible progression upon completion of the apprenticeship Employer Description:Are you ready to embark on a dynamic journey in the realm of Data ? Look no further, Adkirk Law are currently seeking a detail-oriented individual to join them as a Data Apprentice.
You will be immersed in a variety of tasks aimed at enhancing your skills in data presentation and analysis. Your responsibilities will include creating visually compelling tables, graphs, and charts to communicate findings to diverse audiences. You'll gain proficiency in systems such as LEAP, SRA, and Excel, where you'll refine data by removing duplicates, correcting errors, and ensuring completeness. Collating and formatting data for analysis and reporting will be integral to supporting staff meetings, identifying market trends, and contributing to further business research.Working Hours :Monday – Friday 9:00 AM – 5:00 PM (1 hour break)Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
Communicating over the telephone with customers, clients and colleagues.
Managing email inboxes.
Scheduling with Surveyors/Installers
Organise and report data.
Use of spreadsheets.
Managing in-house computer systems.
Collating photographic evidence for installs
Answering incoming calls to the office.
Compiling project files
Use of bespoke software.
Any other admin duties as requested.
Training:
Level 3 Business Administration Apprenticeship Standard qualification
End-Point Assessment
Training Outcome:
For the right person there is the chance to secure full time employment and the opportunity to progress on to higher level qualifications.
Employer Description:Broad Oak are an installer of Heating and Insulation measures. We have been helping homeowners under various schemes for the last 8 years. We are very reputable installers who have all the relevant accreditation's in place and all of our installs are independently checked upon completion for your peace of mind. All our work is done in house by our own team of professionally trained Surveyors and Engineers.Working Hours :To be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Understanding the structure of the organisation; the products and services it delivers; the external market and sector within which it operates; where their role fits in the organisation; the ‘Values’ by which it operates and how these apply to their role
Basic understanding of HR in their sector and any unique features. Good understanding of HR legislation and the HR Policy framework of the organisation. Sound understanding of the HR Policies that are relevant to their role. Knows where to find expert advice
Understanding the role and focus of HR within the organisation; its business plan / priorities and how these apply to their role
Understanding the systems, tools and processes used in the role, together with the standards to be met, including the core HR systems used by the organisation
Delivering excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Building managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Using agreed systems and processes to deliver service to customers. Taking the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Planning and organising their work, often without direct supervision, to meet commitments and KPIs
Using sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Taking ownership through to resolution, escalating complex situations as appropriate
Dealing effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapting their style to their audience. Building trust and sound relationships with customers. Handling conflict and sensitive HR situations professionally and confidentially
Consistently supporting colleagues /collaborating within the team and HR to achieve results. Building/maintaining strong working relationships with others in the team and across HR where necessary
Identifying opportunities to improve HR performance and service; acting on them within the authority of their role
Supporting implementation of HR changes/projects with the business
Maintaining required HR records as part of services delivered. Preparing reports and management information from HR data, with interpretation as required
Keeping up to date with business changes and HR legal/policy/process changes relevant to their role
Seeking feedback and acts on it to improve their performance and overall capability
Truthful, sincere and trustworthy in their actions. Showing integrity by doing the right thing. Maintaining appropriate confidentiality at all times. Having the courage to challenge when appropriate
Adapting positively to changing work priorities and patterns when new tasks need to be done or requirements change
Displaying energy and enthusiasm in the way they go about their role, dealing positively with setbacks when they occur. Staying positive under pressure
Other Ad Hoc Admin duties
Training:
HR Support Level 3 Apprenticeship Standard
Training Outcome:
Becoming a qualified HR professional
Employer Description:The JRL Group encompasses 35+ divisions delivering bespoke solutions for the most complex construction projects. We offer managed integrated construction solutions, with an annual turnover in excess of over £600m. Our portfolio of exciting projects include the Landmark Pinnacle, refurbishment of Regents Crescent and Royal Mint Gardens. We take pride in our diverse, flexible and skilled workforce, giving our people opportunities and confidence to innovate and succeed.Working Hours :Monday to Friday 7.30am to 4.00pm, times may vary depending on project; we normally work 42.50 hours per week, but times will be adjusted for apprentices younger than 18Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Non judgemental,Patience....Read more...
The role offers an exciting opportunity to join the fast paced Legal, Regulatory and Compliance team. Which currently includes 5 permanent qualified lawyers, 2 legally qualified paralegals, 5 regulatory/compliance professionals and 6 operational support operatives.
This is an ideal opportunity intended for entrants into the legal profession and provides candidates with a unique opportunity to apply their legal knowledge in a commercial context. Practical legal experience is therefore welcomed but not necessary.
Successful candidates will gain exposure to a variety of challenging legal matters such as GDPR, contracts and litigation.
The role offers work in the dynamic team and includes working directly with external lawyers litigating on complex high value disputes. Candidates will gain valuable exposure in preparing for trial and attending court.
Successful candidates will also work closely with all stakeholders and senior management to reduce the legacy debt and improve customer experience in our bulk litigation work. There are also opportunities to work alongside our commercial counsel in their work on GDPR and negotiating and putting in place contracts.
The successful applicants will be highly motivated problem solvers who are able to manage their time and conflicting obligations well and process , analyse and evaluate large sets of data. We are looking for critical thinkers who can improve the efficiency and effectiveness of debt recovery.
Duties:
To be able to explain clearly to customers the circumstances around their account and draft and negotiate settlement agreements
To own the customer’s enquiry or issue from receipt to resolution, ensuring that promised actions are completed, and the customer is kept up to date via the debt collection agency or solicitor
Work with the internal team and/or external solicitors to conduct litigation
To accurately identify the root cause of the customer’s situation and produce accurate litigation triage forms so next steps can be determined by a qualified solicitor
To adhere to all regulations, policies and guidelines
To assist in on-the-job training and development of other team members and provide specialist support to deliver outstanding performance
Support with legal matters, including GDPR, review and negotiation of contracts including simple variation agreements and support on more complex matters
Conduct legal & regulatory research as required
Carry out administration, including writing letters, filing documents, taking notes, etc
Training:
Solicitor Level 7 (Master's degree) Apprenticeship Standard
Training Outcome:
It is expected that the successful Paralegal will qualify as a solicitor and may be promoted to Legal Counsel at Water Plus, if an opening is available
Employer Description:We’re the UK's largest water retailer and trusted by over 360,000 business customers throughout England and Scotland. From supermarkets to multinational manufacturers, national chains to corner shops, the public sector to charities, we support organisations of all sizes across all sectors with their water accounts. And we’re award winners for our work that’s helping our customers to save water and lower their environmental impact too.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Interpersonal skills,Typing skills,Minute taking skills,IT literate,Reliable,Adaptable and flexible,Confidential,Methodical,Sensible,Pragmatic,Diplomatic and tactful,Results driven,Determined....Read more...
