Children's Centre Early Years Practitioner
Job Description
The Children's Centre Early Years Practitioner will play a vital role in contributing to the Children's Centre core offer by achieving Development Matters outcomes and objectives aligned with Early Years Foundation Stage (EYFS) statutory framework, and Redbridge Council's strategies and action plans relevant to Early Years.
The successful candidate will work collaboratively with the Children's Centres and Early Years Play and Development (EYPaD) Centre Teams to deliver high-quality services and improve outcomes for children and families. They will facilitate groups for families with children under 5 years based on Development Matters and EYFS framework.
Identifying families who may require additional support, providing information about local services and/or sign-post or refer to Children's Centres will be a key responsibility of this role. The Early Years Practitioner will also offer parents advice and guidance to optimize their visit and promote home learning in line with Children's Centres core offer.
Key Responsibilities
Contribute to Children's Centre core offer by achieving Development Matters outcomes and objectives aligned with Early Years Foundation Stage statutory framework, and Redbridge Council's strategies and action plans relevant to Early Years.
Work collaboratively with the Children's Centres and Early Years Play and Development Centre Teams to deliver high-quality services and improve outcomes for children and families.
Facilitate groups for families with children under 5 years based on Development Matters and EYFS framework.
Identify families who may require additional support, provide information about local services and/or sign-post or refer to Children's Centres.
Offer parents advice and guidance to optimise their visit and promote home learning in line with Children's Centres core offer.
Requirements
Level 3 Early Years Childcare qualification or equivalent.
Experience of working with children and families in a Children's Centre or Early Years setting.
Knowledge of Development Matters and Early Years Foundation Stage statutory framework.
Good communication and interpersonal skills.
Commitment to safeguarding and promoting the welfare of children and young people.
How to Apply
If you are interested in this Children's Centre Early Years Practitioner role, please submit your CV via email to Ashley.Brown@servicecare.org.uk or call the office on 01772 208 964.
** We also offer a £250 referral bonus should you refer a successful candidate.....Read more...
Position: Community Centre Manager
Location: North Dublin
Salary: Neg DOE
The Job: The Community Centre Manager is responsible for the overall management of the daily operations of a Community Centre in the Fingal area, including reporting to the Board/Representatives of the Board, management and engagement of clients and activities, and general management including staff management. They will be the main point of contact for the Centre’s and, in line with the Community Centres2019; mission, aims and objectives.
Responsibilities:
To act as the main point of contact for Community Centre’s.
Report directly to the Board of Management/Representative on strategic planning, financial matters, pricing and staff- issues on a monthly basis. Along with development and implementation of good Governance Policies and Procedures
Develop Business Plan and Marketing Plans that will build on the existing income streams, provide future direction for the Centre, promote further community engagement, and increase awareness and footfall into the Centre’s.
Implementation of the Community Centre’s Business aims and objectives.
Develop close working relationships with all stakeholders (including but not limited to e.g. Local Development Groups, Resident Associations, local Schools, Empower, Foróige, DDLETB, Local Garda, Fingal County Council and Fingal County Council Community Department and local groups and organisation etc. to ensure that there is a suitable healthy environment for everyone using the Centres.
Develop close working relationships with all Clients.
Evacuation & Emergency Procedures - Be fully familiar with the health and safety policies and procedures and ensure that the appropriate procedures are applied in the event of an emergency/ lead in all fire evacuation drills / Ensure the appropriate emergency services are contacted and liaise with them on arrival / Ensure that calm is maintained at all times.
Provide a welcoming and warm environment for all customers and visitors to the Centre.
Respond to initial enquiries including showing potential hirers for the Centre around, answer the telephone, replying to e-mails, using online tools etc.
Ensure all processes/procedures are implemented.
Produce monthly reports, letters and other documentation as directed.
Ensure effective maintenance of the building – including maintenance programmes, ensuring the supervision of contractors and others regarding work in the building in line with the safe system of work.
Financial management to include – developing/manage the Centre’s budgets to ensure income and expenditure are in line with targets, financial systems are adhered to, and financial information is prepared for the annual audit.
To apply for relevant grants and funding for the Centre’s to ensure financial sustainability of the Centre(s) and expand on the current range of services etc.
Staffing - recruitment/Selection of Staff and daily management, motivation and development of staff, carrying out performance reviews etc. Ensure salaries/hours worked are summited accurately and on time to payroll.
Ensure all Environmental, Health and Safety guidelines are met and maintained and that approved safe system of work (including Permit to Works) are adhered to.
Coffee Shop Management – work with the Coffee Shop Manager and have an oversight over the general day to day operation and financial management of the coffee shop whilst continuing to develop the business within the coffee shop as a social enterprise.
Maintain confidentiality on all matters relating to the Centre’s users and general Centre’s business.
Overseeing invoicing of all Clients in a timely manner and payment of same to ensure healthy cash flow and avoidance of bad debts.
Maintain appropriate filing systems and records.
Liaise with Key holding company and participate on keyholding out of hours contact list.
Manage and maintain an up-to-date pre planned maintenance schedule
Manage budgets in conjunction with the Board of Directors.
To have excellent problem-solving abilities and have the ability to resolve challenging situations in a calm, effective and timely manner.
Liaise with Pobal contact, ensuring all requirements/policies etc in are in place and adhered to (where applicable)
Liaise with the CE Supervisor in relation to CE participants.
Liaise with TUS Supervisor in relation to TUS participants.
Requirements:
Capability to handle authority and delegate responsibility.
Excellent interpersonal and communication skills
Solution minded.
Understand safe working practices and health and safety legislation.
Ability to work as part of a team or self-directed.
Analytical
Well-organised and capable of prioritising own work
IT Literate with an innovative flair
Flexible, honest, and reliable
Experience working with/in not-for-profit organisations.
Strong financial management experience
2+ years in a Management position with experience
Experience in managing KPIs and client
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in the Ireland.
....Read more...
Job Title: Contact Centre Manager Hours: Full time – Monday to Friday Type: Fixed term for 12 months covering Maternity Location: Southwark, SE1 Salary : £50,000 Per annum Our client are looking for a Contact centre manager to manage all aspect of the Contact Centre’s daily operation and service delivery covering maternity for 12 months managing a team of up to 25 people, you will be pivotal in the overall performance and success of the Customer Experience team You will:
Ensure enquiries from all access channels -calls, email, web portal chatbot and social media are handled and responded to in a timely manner, and in line with our corporate objectives
Be maintaining wait time within the proposed target, delighting customers by offering a first-class service, adhering to Wandles’ service offer
Be working with team leaders monitoring calls to assess and improve the quality of staff performance
Develop contact centre academy to centre of excellence.
Be managing poor performance
Develop a culture of resolutions at the first point of contact including complaints handling
Be tracking user feedback, key performance indices and other statistics
Prepare reports and where appropriate making presentations as required
Be working across the organisation to reduce avoidable contact, collaboratively resolving customers enquiries by taking ownership
Be taking responsibility and championing use of all systems including the CRM system (Dynamics) for the frontline and wider organisation
Be communicating service goals so that contact centre staff understand their role
Role modelling values and create a positive working culture
Be setting and meeting performance targets and carrying out periodic 121 and appraisals
Be recruiting and maintaining staffing level to the agreed establishment
Be responsible for training and development of staff, ensuring well rounded knowledge of all frontline service
Be working closely with all stakeholders including IT, telephony service provider, Mears, K&T and other contractors in ensuring operation readiness
What you will need to have:
Proven supervisory experience in the call centre industry, preferably within Social Housing
Proven mentoring, coaching, motivating skills and staff upskilling
Proven experience in introducing a continuous improvement culture, customer satisfaction, putting the customer at the heart of what we do
Excellent communication skills - oral and written skills, people management, innovation, and problem-solving skills
Strong organisational, planning, and analytical skills
Excellent knowledge of MS Office, especially 'Excel' and ILM in Management
Good knowledge of the contact centre, processes, and industry trends
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to ryan.curwen@servicecare.org.uk....Read more...
Job Title – Customer Service Adviser
Location – Sutton
Contract – Temp
Hours – 35
Role summary –
This client is currently seeking a highly motivated and skilled individual to join their team as a Customer Service Adviser. The successful candidate will be responsible for providing exceptional customer service to residents in the Sutton Area, dealing with a variety of enquiries related to services offered by the client. This is a minimum 6-month placement, with the potential for extension, and will involve office working whilst training with flexibility on hybrid once up to speed.
Key Responsibilities:
Dealing with a variety of resident enquiries for services offered by the client eg Waste Services, Homeless and Highways.
Managing complex calls and emails in a professional and timely manner.
Providing excellent verbal and digital communication skills.
Experience and confidence in using contact centre technology.
Experience in customer service environment.
Flexible hybrid working including a minimum of 1-2 days in the office after training.
Requirements:
Contact Centre and basic business administration skills.
Excellent verbal and digital communication skills.
Experience and confidence in using contact centre technology.
Experience in customer service environment.
Local knowledge of Sutton Area would be beneficial.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
....Read more...
MOT Tester - Eltham - MOT Tester
Job Title - MOT Tester
Location - ,Eltham
Salary £35000 - £40,000
We are working with a well established family run independent service centre in the Eltham area who are looking for an experienced MOT Tester to join their busy Service Department
The MOT Teser role comes with a basic salary of £35,000 - £40,000 dependent on experience.
MOT Tester Roles and Responsibilities:
- Undertake all MOTs for the site as well as complete standard servicing and fault analysis if required
- Liaise with customers regarding work carried out
- Complete work to dealer standards, adhere to manufacturer procedures and processes
Required skills needed for the MOT Tester role:
- A valid MOT Licence and you will be a fully qualified MOT Tester
- Level 2 - 3 (NVQ or City and Guilds or IMI Qualification) in Vehicle Repair.
- A full UK Driving licence
- Experience in using the latest diagnostic systems (desirable but not essential)
If you want to hear more about the MOT Tester role, please send us your CV by clicking apply now or by contacting Rachael Mortimer on 07885881841 or rachael.mortimer@holtrecruitment.com to discuss further.
MOT Tester - £35,000 -£40,000 - Family Run Independent Service Centre Eltham ....Read more...
An amazing new job opportunity has arisen for a committed Clinical Quality and Audit Lead to work in an exceptional brand new neurological centre opening soon in May 2024 based in the Chigwell, Essex area. You will be working for one of UK’s leading health care providers
This Neurological Centre will be a 22-bed service that delivers specialist 24-hour nursing and therapy services for people with complex long-term neurological conditions
**To be considered for this position you must be a registered practitioner with the NMC or the HCPC is desirable**
As a Clinical Quality and Audit Lead your key responsibilities include:
You will provide a high profile, visible clinical leadership to the team at the centre
Promote and safeguard the wellbeing and interests of all service users, employees and visitors
Complete clinical audits within the service to support the site in becoming the best that it can be
Lead a Continuous Improvement plan at the site in line with the CQC
The following skills and experience would be preferred and beneficial for the role:
An excellent understanding of audit standards and clinical governance
Experience in undertaking clinical audit activities
Have the ability and willingness to use a variety of IT systems
Experience in analysing clinical information and creating reports for internal/external stakeholders
Able to deliver education and training associated with clinical audits
Demonstrate communication skills of a high level including written and verbal communication, ability to listen and summarise and presentation skills
The successful Clinical Quality and Audit Lead will receive an excellent salary up to £40,000 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
**£5,000 Welcome Bonus**
The equivalent of 33 days annual leave – plus your birthday off!
Subsidised meals and free parking
Wellbeing support and activities
Career development and training
Pension contribution
Life Assurance
Enhanced Maternity Package
Flexible working opportunities
Reference ID: 6635
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Early Years - Room Leader
Location: Slough Borough Council
Salary: £21.75ltd per hour
Job Description
This company is seeking an experienced Early Years Room Leader to join their team in a children's Centre/family hub. The successful candidate will be responsible for overseeing the team and delivering high-quality early years provision that promotes and supports the needs of all children through effective holistic care and education in line with the Early Years Foundation Stage.
Key Responsibilities
Jointly oversee a Children's Centre staff team.
Ensure the delivery of high-quality early years provision in line with statutory requirements.
Assist with financial sustainability.
Support staff to deliver effective early years provision.
Requirements
Experience in a similar role.
Knowledge of the Early Years Foundation Stage (EYFS).
Excellent communication and leadership skills.
Ability to work well in a team.
Flexibility to work 37 hours per week over 4 days.
How to Apply
If you are interested in this exciting opportunity, please submit your CV and cover letter to erin.webbe@servicecare.org.uk. We look forward to hearing from you!....Read more...
We are looking for a Qualified Social Worker to join a Family Assessment Centre.
ONLY APPLY IF YOU ARE A QUALIFIED SOCIAL WORKER, REGISTERED WITH SOCIAL WORK ENGLAND
About the team
You’ll be working for an ‘Outstanding’ Ofsted rated Family Assessment Centre who provide residential and community-based parenting assessments. You will hold a small caseload, working within a multidisciplinary team, undertaking expert assessments instructed by Family Courts and Local Authorities.
About you
The successful candidate will need a BA Honors or master’s degree in social work to be considered for this role. Experience of working with families and children in a Safeguarding setting, and previous experience doing Family Assessments is essential. You must also hold a full drivers license and access to your own vehicle.
What’s on offer?
A competitive salary (Dependant on experience)
Small caseload
Continued professional development support.
Attractive relocation package
Job type: Full-time / Permanent
For more information, please get in contact.
Sarah Tomlin, 07425 728375.
stomlin@charecruitment.com
#IND-CH-SCLWK-PRM24....Read more...
We are looking for a Qualified Social Worker to join a Family Assessment Centre.
ONLY APPLY IF YOU ARE A QUALIFIED SOCIAL WORKER, REGISTERED WITH SOCIAL WORK ENGLAND
About the team
You’ll be working for an ‘Outstanding’ Ofsted rated Family Assessment Centre who provide residential and community-based parenting assessments. You will hold a small caseload, working within a multidisciplinary team, undertaking expert assessments instructed by Family Courts and Local Authorities.
About you
The successful candidate will need a BA Honors or master’s degree in social work to be considered for this role. Experience of working with families and children in a Safeguarding setting, and previous experience doing Family Assessments is essential. You must also hold a full drivers license and access to your own vehicle.
What’s on offer?
A competitive salary (Dependant on experience)
Small caseload
Continued professional development support.
Attractive relocation package
Job type: Full-time / Permanent
For more information, please get in contact.
Sarah Tomlin, 07425 728375.
stomlin@charecruitment.com
#IND-CH-SCLWK-PRM24....Read more...
Vehicle Damage Assessor / VDA / Vehicle Estimator:
- Salary: up to £45,000 plus bonus
- Hours: Monday to Friday
- Benefits: 23 days holiday plus bank holidays, pension, multiple discounts plus much more.
- Permanent role
We have a fantastic opportunity for an experienced Vehicle Damage Assessor / Vehicle Accident Damage Estimator to join an established Accident Repair Centre in the Sunderland area.
This is NOT a trainee role, to be considered for this role you must be currently working in an accident repair centre in an identical role or have done so in the last 3 years.
You must have working experience of Audatex (or similar estimating software) and ideally hold an ATA VDA.
Key role and responsibilities as an Estimator / Vehicle Damage Assessor:
- You will undertake the inspection of accident damaged vehicles, assessing the full extent of the damage, costs of repair and time frames.
- You will ensure our work providers menu pricing schedules and repair methodologies and key information for each contract is being adhered too on each job.
- You will work within our guidelines to ensure that the workflow volume meets targets.
- Use computerised estimating systems.
- Liaise regularly with insurance and accident management companies with any updates or queries relating to relevant jobs.
- Contact customers to provide updates
Minimum requirements as an Estimator / Vehicle Damage Assessor:
Must have experience using estimating software (ideally Audatex)
ATA is advantageous but not essential
Ensure customer expectations are met and demonstrate great service skills
If you want to hear more about the Estimator / Vehicle Damage Assessor role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Estimator / Vehicle Damage Assessor £60,000 Sunderland Bodyshop
VDA, Vehicle Damage Assessor, Vehicle Estimator....Read more...
Vehicle Damage Assessor / VDA / Vehicle Estimator:
- Salary: up to £40,000 plus bonus
- Hours: Monday to Friday
- Benefits: 23 days holiday plus bank holidays, pension, multiple discounts plus much more.
- Permanent role
We have a fantastic opportunity for an experienced Vehicle Damage Assessor / Vehicle Accident Damage Estimator to join an established Accident Repair Centre in the Leicester area.
This is NOT a trainee role, to be considered for this role you must be currently working in an accident repair centre in an identical role or have done so in the last 3 years.
You must have working experience of Audatex (or similar estimating software) and ideally hold an ATA VDA.
Key role and responsibilities as an Estimator / Vehicle Damage Assessor:
- You will undertake the inspection of accident damaged vehicles, assessing the full extent of the damage, costs of repair and time frames.
- You will ensure our work providers menu pricing schedules and repair methodologies and key information for each contract is being adhered too on each job.
- You will work within our guidelines to ensure that the workflow volume meets targets.
- Use computerised estimating systems.
- Liaise regularly with insurance and accident management companies with any updates or queries relating to relevant jobs.
- Contact customers to provide updates
Minimum requirements as an Estimator / Vehicle Damage Assessor:
Must have experience using estimating software (ideally Audatex)
ATA is advantageous but not essential
Ensure customer expectations are met and demonstrate great service skills
If you want to hear more about the Estimator / Vehicle Damage Assessor role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Estimator / Vehicle Damage Assessor £50,000 Leicester Bodyshop
VDA, Vehicle Damage Assessor, Vehicle Estimator....Read more...
Lead Vehicle Damage Assessor / VDA / Vehicle Estimator:
- Salary: up to £45,000 plus bonus
- Hours: Monday to Friday
- Benefits: 23 days holiday plus bank holidays, pension, multiple discounts plus much more.
- Permanent role
We have a fantastic opportunity for an experienced Vehicle Damage Assessor / Vehicle Accident Damage Estimator to join an established Accident Repair Centre in the Blackburn area.
This is NOT a trainee role, to be considered for this role you must be currently working in an accident repair centre in an identical role or have done so in the last 3 years.
You must have working experience of Audatex (or similar estimating software) and ideally hold an ATA VDA.
Key role and responsibilities as an Estimator / Vehicle Damage Assessor:
- You will undertake the inspection of accident damaged vehicles, assessing the full extent of the damage, costs of repair and time frames.
- You will ensure our work providers menu pricing schedules and repair methodologies and key information for each contract is being adhered too on each job.
- You will work within our guidelines to ensure that the workflow volume meets targets.
- Use computerised estimating systems.
- Liaise regularly with insurance and accident management companies with any updates or queries relating to relevant jobs.
- Contact customers to provide updates
Minimum requirements as an Estimator / Vehicle Damage Assessor:
Must have experience using estimating software (ideally Audatex)
ATA is advantageous but not essential
Ensure customer expectations are met and demonstrate great service skills
If you want to hear more about the Estimator / Vehicle Damage Assessor role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Estimator / Vehicle Damage Assessor £50,000 Blackburn Bodyshop
VDA, Vehicle Damage Assessor, Vehicle Estimator....Read more...
Vehicle Damage Assessor / VDA / Vehicle Estimator:
- Salary: up to £42,000 per annum plus Bonus and OT
- Hours: 42.5 hours, Monday to Friday
- 23 days holiday plus bank holidays, pension, life assurance, salary sacrifice car scheme, multiple discounts plus much more.
- Permanent Role
We have fantastic opportunities for an experienced Vehicle Damage Assessor / Vehicle Accident Damage Estimator to join an established Accident Repair Centre in the Doncaster area.
To be considered for this role you must be currently working in an accident repair centre in an identical role or have done so in the last 3 years.
You must have working experience of Audatex (or similar estimating software) and ideally hold an ATA VDA.
Key role and responsibilities as an Estimator / Vehicle Damage Assessor:
- To conduct vehicle inspections in order to produce an accurate repair estimate/costs.
- You will ensure our work providers menu pricing schedules and repair methodologies and key information for each contract is being adhered too on each job.
- You will work within our guidelines to ensure that the workflow volume meets targets.
- Use computerised estimating systems
- Calculate costings and the time required to complete all necessary repairs
- Liaise regularly with insurance and accident management companies with any updates or queries relating to relevant jobs.
- Contact customers to provide updates
Minimum requirements as an Estimator / Vehicle Damage Assessor:
Must have experience using estimating software (ideally Audatex)
ATA is advantageous but not essential
Ensure customer expectations are met and demonstrate great service skills
If you want to hear more about the Estimator / Vehicle Damage Assessor role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtrecruitment.com to discuss further.
Estimator / Vehicle Damage Assessor £42,000 + Bonus Doncaster Bodyshop
VDA, Vehicle Damage Assessor, Vehicle Estimator....Read more...
Vehicle Damage Assessor / VDA / Vehicle Estimator:
- Salary: up to £45,000 plus bonus
- Hours: Monday to Friday
- Benefits: 21 days holiday plus bank holidays, pension, multiple discounts plus much more.
- Permanent role
We have a fantastic opportunity for an experienced Vehicle Damage Assessor / Vehicle Accident Damage Estimator to join an established Accident Repair Centre in the Coventry area.
This is NOT a trainee role, to be considered for this role you must be currently working in an accident repair centre in an identical role or have done so in the last 3 years.
You must have working experience of Audatex (or similar estimating software) and ideally hold an ATA VDA.
Key role and responsibilities as an Estimator / Vehicle Damage Assessor:
- You will undertake the inspection of accident damaged vehicles, assessing the full extent of the damage, costs of repair and time frames.
- You will ensure our work providers menu pricing schedules and repair methodologies and key information for each contract is being adhered too on each job.
- You will work within our guidelines to ensure that the workflow volume meets targets.
- Use computerised estimating systems.
- Liaise regularly with insurance and accident management companies with any updates or queries relating to relevant jobs.
- Contact customers to provide updates
Minimum requirements as an Estimator / Vehicle Damage Assessor:
Must have experience using estimating software (ideally Audatex)
ATA is advantageous but not essential
Ensure customer expectations are met and demonstrate great service skills
If you want to hear more about the Estimator / Vehicle Damage Assessor role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Estimator / Vehicle Damage Assessor £50,000 Coventry Bodyshop
VDA, Vehicle Damage Assessor, Vehicle Estimator....Read more...
Vehicle Damage Assessor / VDA / Vehicle Estimator:
- Salary: up to £40,000 plus bonus
- Hours: Monday to Friday
- Benefits: 23 days holiday plus bank holidays, pension, multiple discounts plus much more.
- Permanent role
We have a fantastic opportunity for an experienced Vehicle Damage Assessor / Vehicle Accident Damage Estimator to join an established Accident Repair Centre in the Mansfield area.
This is NOT a trainee role, to be considered for this role you must be currently working in an accident repair centre in an identical role or have done so in the last 3 years.
You must have working experience of Audatex (or similar estimating software) and ideally hold an ATA VDA.
Key role and responsibilities as an Estimator / Vehicle Damage Assessor:
- You will undertake the inspection of accident damaged vehicles, assessing the full extent of the damage, costs of repair and time frames.
- You will ensure our work providers menu pricing schedules and repair methodologies and key information for each contract is being adhered too on each job.
- You will work within our guidelines to ensure that the workflow volume meets targets.
- Use computerised estimating systems.
- Liaise regularly with insurance and accident management companies with any updates or queries relating to relevant jobs.
- Contact customers to provide updates
Minimum requirements as an Estimator / Vehicle Damage Assessor:
Must have experience using estimating software (ideally Audatex)
ATA is advantageous but not essential
Ensure customer expectations are met and demonstrate great service skills
If you want to hear more about the Estimator / Vehicle Damage Assessor role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Estimator / Vehicle Damage Assessor £50,000 Mansfield Bodyshop
VDA, Vehicle Damage Assessor, Vehicle Estimator
....Read more...
Senior Vehicle Damage Assessor / VDA / Vehicle Estimator:
- Salary: up to £45,000 plus bonus
- Hours: Monday to Friday
- Benefits: 23 days holiday plus bank holidays, pension, multiple discounts plus much more.
- Permanent role
We have a fantastic opportunity for an experienced Vehicle Damage Assessor / Vehicle Accident Damage Estimator to join an established Accident Repair Centre in the Oldham area.
This is NOT a trainee role, to be considered for this role you must be currently working in an accident repair centre in an identical role or have done so in the last 3 years.
You must have working experience of Audatex (or similar estimating software) and ideally hold an ATA VDA.
Key role and responsibilities as an Estimator / Vehicle Damage Assessor:
- You will undertake the inspection of accident damaged vehicles, assessing the full extent of the damage, costs of repair and time frames.
- You will ensure our work providers menu pricing schedules and repair methodologies and key information for each contract is being adhered too on each job.
- You will work within our guidelines to ensure that the workflow volume meets targets.
- Use computerised estimating systems.
- Liaise regularly with insurance and accident management companies with any updates or queries relating to relevant jobs.
- Contact customers to provide updates
Minimum requirements as an Estimator / Vehicle Damage Assessor:
Must have experience using estimating software (ideally Audatex)
ATA is advantageous but not essential
Ensure customer expectations are met and demonstrate great service skills
If you want to hear more about the Estimator / Vehicle Damage Assessor role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Estimator / Vehicle Damage Assessor £50,000 Oldham Bodyshop
VDA, Vehicle Damage Assessor, Vehicle Estimator....Read more...
The Job
The Company:
Our client is a prominent player in the UK's electrical wholesaling industry.
They pride themselves on being one of the largest distributors of electrical products, offering an extensive selection of top-quality items sourced from renowned global manufacturers.
With a vast network comprising of hundreds of locations across the UK, they ensure seamless operations and unparalleled customer service.
Their commitment to excellence extends beyond mere product distribution; They strive to provide a comprehensive solution by granting access to hundreds of thousands of items coupled with efficient same-day delivery services.
Moreover, what sets them apart is their dedication to fostering expertise within their teams.
They empower their employees to become industry specialists, equipping them with the knowledge and skills needed to serve customers better.
This unique approach ensures that they not only deliver the products required but also offer in-depth insights and support expected from a trusted wholesaler.
The Role of the Profit Centre Manager
Efficiently manage inventory by placing orders and overseeing stock levels to ensure adequate supply and minimize shortages.
Supervise and lead a team of employees, fostering a collaborative and productive work environment.
Take charge of site management responsibilities, ensuring smooth operations and maintaining a high standard of service delivery.
Cultivate strong client relationships through effective communication and networking activities.
Conduct sales activities both on-site and during client meetings, showcasing the extensive range of electrical products and services offered.
Coordinate with clients to understand their needs and provide tailored solutions to meet their requirements.
Collaborate with the sales team to develop strategies for business growth and expansion within the electrical wholesaling industry.
Stay updated on industry trends and market developments to identify new opportunities and enhance competitiveness.
Uphold company standards of excellence by adhering to policies and procedures and promoting a culture of continuous improvement.
Benefits of the Profit Centre Manager
£40,000 - £50,000
Uncapped Annual Bonus
25 Days Holiday + BH
Healthcare
Car, Phone, Laptop provided
The Ideal Person for the Profit Centre Manager
You will possess a background or experience in the electrical industry, demonstrating knowledge of electrical products, systems, and terminology. This familiarity will enable them to effectively understand and communicate with customers, providing informed solutions to their needs within the electrical wholesaling sector.
You are motivated and dedicated, with a track record of success derived from being assertive and straightforward in your interactions with customers. Your proactive approach should lead to tangible results in sales and customer satisfaction.
You will have experience in running and managing teams, demonstrating the ability to push for progress and foster growth within an established team. A strong networker, you should be socially active and adept at building and maintaining relationships. Attending events and engaging with customers should come naturally to them, allowing for effective expansion of the company's client base.
With a sales-driven mindset, you should actively pursue opportunities to engage with customers, both on-site and during external meetings.
You will be profit-focused, with a keen understanding of business acumen. You should possess the ability to make strategic decisions that contribute to the company's bottom line while ensuring customer satisfaction.
If you think the role of Profit Centre Manager is for you, apply now!
Consultant: Lisa Spiteri ?
Email: lisas@otrsales.co.uk
Tel no. 0208 397 4114?
Candidates must be eligible to work and live in the UK.?
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in Your market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Service Care Solutions are looking for a Customer Support Officer to work within the Transport for Greater Manchester on a contract basis.Location: ManchesterJob role/responsibilities: To be the first point of contact for all customer and stakeholder enquiries, ensuring an excellent customer service is provided during every customer contact.
Effective use of a variety of contact channels in handling customer enquiries.
Handle all customer and stakeholder queries, requests and reports received to TfGM Contact Centre, via telephone or in writing.
Logging customer feedback relating to public transport.
Support service for colleagues in Travel shops.
Complete relevant administration processes relating to contact centre services.
Ensure you comply with all organisational policies and relevant legislation.
Knowledge/Experience required:
Experience of dealing with customers or stakeholders by telephone with the ability to relay information clearly and concisely, delivering excellent customer service in all interactions.
Excellent written skills with the ability to compose letters, emails and other correspondence using customer focussed language and tone.
Experience of liaising with internal colleagues to resolve issues.
Experience of working within an organisations policies and procedures.
Demonstrable success in a target driven role.
Experienced user of Microsoft Office and Database systems.
Experience of handling difficult customer or stakeholder interactions and reaching a positive conclusion.
Qualifications required:
Educated to GCSE or level equivalent.
If you are interested in this role or want further discussion, please contact Lewis O’Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.....Read more...
Council Tax Officer / Revenues & Benefits Officer Lewisham, London Temporary (6 Month Contract – Possibility to Extend) Hours Per Week: 35.00 (Hybrid Role, 40% office-based)We are seeking a dynamic and experienced Council Tax Officer / Revenues & Benefits Officer to join our team. This role is essential in ensuring the smooth operation of council tax administration, encompassing billing, discounts & exemptions, and recovery processes.Key Requirements:
Recent experience in a revenues environment, with a focus on call centre operations.
Minimum of 2 years recent experience specifically in Council Tax administration.
Familiarity with Enterprise and Academy systems is highly desirable.
Exceptional communication skills, both verbal and written, to effectively engage with diverse stakeholders.
Flexibility is crucial, with the ability to adapt to various tasks and responsibilities.
Proven ability to handle challenging customers in a call centre environment.
Key Responsibilities:
Demonstrate a commitment to delivering excellent customer service in a customer-focused environment.
Organise workload efficiently to meet targets and deadlines, both independently and as part of a team.
Maintain detailed knowledge of housing & council tax benefit legislation to ensure compliance.
Process housing benefit claims accurately and efficiently, adhering to relevant regulations.
Exhibit self-motivation, flexibility, and resourcefulness in fulfilling job duties.
Uphold trustworthiness and reliability in all aspects of the role.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk ....Read more...
Roaming Vehicle Damage Assessor / VDA / Estimator:
- Salary: up to £40,000 plus bonus
- Hours: Monday to Friday
- Benefits: 23 days holiday plus bank holidays, pension, car allowance
We have fantastic opportunities for an experienced Roaming Vehicle Damage Assessor / VDA / Estimator to join an established Accident Repair Centre to cover multiple sites in North West England.
To be considered for this role you must be currently working in an accident repair centre in an identical role or have done so in the last 3 years.
You must have working experience of Audatex (or similar estimating software) and ideally hold an ATA VDA.
Key role and responsibilities as an Roaming Vehicle Damage Assessor / VDA / Estimator:
- To conduct vehicle inspections in order to produce an accurate repair estimate/costs.
- You will ensure our work providers menu pricing schedules and repair methodologies and key information for each contract is being adhered too on each job.
- You will work within our guidelines to ensure that the workflow volume meets targets.
- Use computerised estimating systems
- Calculate costings and the time required to complete all necessary repairs
- Liaise regularly with insurance and accident management companies with any updates or queries relating to relevant jobs.
- Contact customers to provide updates
Minimum requirements as an Roaming Vehicle Damage Assessor / VDA / Estimator:
- Must have experience using estimating software (ideally Audatex)
- ATA is advantageous but not essential
- Ensure customer expectations are met and demonstrate great service skills
- This Role requires you to cover multiple sites so you will need to be flexible with travelling.
- You must hold a valid Drivers Licence for this role (ideally no points)
If you want to hear more about the Roaming Vehicle Damage Assessor / VDA / Estimator role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Roaming Vehicle Damage Assessor / VDA / Estimator £45,000 Northwest Bodyshop
VDA, Vehicle Damage Assessor, Vehicle Estimator....Read more...
An exciting new job opportunity has arisen for a committed Registered General Nurse to work in an exceptional brand new neurological centre opening soon in May 2024 based in the Chigwell, Essex area. You will be working for one of UK’s leading health care providers
This Neurological Centre will be a 22-bed service that delivers specialist 24-hour nursing and therapy services for people with complex long-term neurological conditions
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As a Nurse your key duties include:
Providing a high standard of care to people with mental illness and personality disorder
Developing therapeutic relationships to optimise patient engagement
Following all codes of conduct, standards and legislation, respecting the rights of others and promoting ethical practice
Contributing to patient assessments, compiling a plan of care alongside the individual, and monitoring patient progress
At a more senior level, you’ll also need to lead shifts as well as mentoring and supporting student nurses and other members of the team
The following skills and experience would be preferred and beneficial for the role:
Strong team-working skills
A high level of self-motivation and a flexible approach
A positive attitude and be naturally caring and compassionate
A commitment to high-quality care and to values and evidence-based practice
The successful Nurse will receive an excellent salary of £39,000 per annum. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
**£5,000 Welcome Bonus**
The equivalent of 33 days annual leave – plus your birthday off!
Free meals and parking
Wellbeing support and activities
Career development and training
Pension contribution
Life Assurance
Enhanced Maternity Package
Flexible working opportunities
Reference ID: 6622
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An amazing new job opportunity has arisen for a committed Clinical Quality and Audit Lead to work in an exceptional brand new neurological centre opening soon in May 2024 based in the Chigwell, Essex area. You will be working for one of UK’s leading health care providers This Neurological Centre will be a 22-bed service that delivers specialist 24-hour nursing and therapy services for people with complex long-term neurological conditions **To be considered for this position you must be a registered practitioner with the NMC or the HCPC is desirable** As a Clinical Quality and Audit Lead your key responsibilities include:· You will provide a high profile, visible clinical leadership to the team at the centre· Promote and safeguard the wellbeing and interests of all service users, employees and visitors· Complete clinical audits within the service to support the site in becoming the best that it can be· Lead a Continuous Improvement plan at the site in line with the CQC The following skills and experience would be preferred and beneficial for the role:· An excellent understanding of audit standards and clinical governance· Experience in undertaking clinical audit activities· Have the ability and willingness to use a variety of IT systems· Experience in analysing clinical information and creating reports for internal/external stakeholders· Able to deliver education and training associated with clinical audits· Demonstrate communication skills of a high level including written and verbal communication, ability to listen and summarise and presentation skills The successful Clinical Quality and Audit Lead will receive an excellent salary up to £40,000 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:**£5,000 Welcome Bonus**· The equivalent of 33 days annual leave – plus your birthday off!· Subsidised meals and free parking· Wellbeing support and activities· Career development and training· Pension contribution· Life Assurance· Enhanced Maternity Package· Flexible working opportunities Reference ID: 6635To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk....Read more...
Job Title – Housing Choices Administration Support Officer
Location – LE67
Contract – TEMP – Running til end of June
Hours – 36.25
Role summary –
This company is seeking a highly skilled and experienced Housing Choices Administration Support Officer to join their team. The successful candidate will be responsible for providing administrative support and customer service to this company's housing applicants. The ideal candidate must have excellent administrative skills, be computer literate, and comfortable dealing with customers over the phone. The successful candidate will be challenged with supporting this company during a busy time, as they manage the transfer of all their current housing applicants onto a new lettings system while implementing a new allocations policy.
Key Responsibilities:
Provide administrative support to this company's housing applicants.
Deal with customers over the phone
Work partly out of this company's customer service centre in Coalville
Manage the transfer of all current housing applicants onto a new letting system
Implement a new allocation policy
Requirements:
Excellent administrative skills
Computer literate
Comfortable dealing with customers over the phone
Ability to work partly out of this company's customer service centre in Coalville.
Ability to work remotely.
Experience in managing the transfer of data onto a new system.
Experience in implementing new policies.
Strong attention to detail
Ability to multitask and prioritise workload.
Excellent communication skills
Ability to work well under pressure.
A positive and proactive attitude
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
....Read more...
A fantastic new job opportunity has arisen for a committed Head of Care to work in an exceptional care centre based in the Salisbury, Wiltshire area. You will be working for one of UK’s leading health care providers
This is a special care centre which offers an elegant home environment with compassionate, individualised care in relaxing, friendly and homely households. They provide services like long term residential care and dementia respite care
**To be considered for this position you must hold an NVQ/QCF Level 3 in Health & Social Care or equivalent be willing to work towards 4 or 5**
As the Head of Care your key duties include:
Support the Home Manager with the management of the Home to ensure that the highest standards of care are delivered and maintained at all times
Carry out initial assessments of potential residents, produce individual care plans and support both residents and their families through the process
Responsible for rota planning, employee recruitment and both induction and mandatory training, ensuring that the needs of our residents are recognised, assessed and met where possible
Monitor and manage individual employee performance to ensure standards are upheld, addressing any issues as they arise through the appropriate channels
The following skills and experience would be preferred and beneficial for the role:
Previous management experience in a multidisciplinary care environment
Experience of leading a team of staff Marketing/Business acumen in a care setting
Ability to manage multiple priorities effectively
Must be able to demonstrate literacy and numeracy skills
Ability to work within strict legislative and financial constraints
The successful Head of Care will receive an excellent salary up to £30,975 per annum. This exciting position is a permanent full time role for 37.5 hours a week working day shifts on Monday-Friday from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
30 days holiday (including Bank Holidays)
A Company pension
Life assurance
Free uniform
Free DBS
Access to our Employee Assistance Programme
Blue Light Card and “My Rewards” programme, offering you discounts on shopping, days out, restaurants and much more
Reference ID: 6633
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Clinical Lead (RGN) - Ware, Hertfordshire Location: Westgate House Care Centre, Tower Road, Ware, Herts, SG12 7LPSalary: £23.00 to £24.00 per hourHours: 40 hours per week, Monday to SundayJob type: Full time, permanentCome and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateWestgate House Care Centre is a 109 bedded Care Centre caring for elderly residents with a variety of nursing needs, including nursing care, dementia care, respite care, intermediate care and palliative care. Westgate House was built in 2006 and is equipped to offer residents the complete care package.As Clinical Lead, you will support the Head of Clinical Services and Home Manager to ensure the highest achievable standards of care are delivered to residents, whilst working within the defined company policies and procedures and that all nursing and care practices are evidence based and reflect current trends.What’s in it for you?
Ongoing training, support and mentorship with career progressionSupport in achieving additional qualifications, including nationally recognised qualificationsWorkplace pension scheme‘Refer a Friend’ scheme with financial rewardsGreat benefits package, including long service awards and access to a wide range of offers and discounts from hundreds of high street and online stores
About the role:
Ensuring clinical excellence in the home and leading a team of care staff to ensure the delivery of an excellent standard of carePromoting independence and dignity and positively enhancing the lives of individuals in our careReducing Health & Safety risks and keep up to date with all current regulatory standardsDisplaying exceptional people management skills by creating and leading a team of willing and dedicated staff identifying strengths and weaknesses withinDeveloping staff through supervision and mentorshipProviding and keeping up to date with relevant trainingWork ‘on the floor’ as a nurse to lead by example and monitor staff in the Home on a daily basis, reporting findings to Head of Clinical Services and Home Manager
About you:
The right to live and work in the UKQualification as a Registered General Nurse (RGN)Strong clinical skills with a valid and current NMC registration and pin numberKnowledge of the care standards and other regulatory bodies (e.g. CQC)Excellent communication, teamwork and management skillsBe able to establish and maintain relationships with colleagues and key professionalsA passion for elderly care and clinical excellencePrevious experience providing nursing care in an elderly setting
If this sounds like the role you are looking for, apply today!We reserve the right to close this vacancy once we receive suitable applications, therefore, early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB....Read more...