Networking concepts and diagnostics
Router configuration and diagnostics
Wifi Router configuration and diagnostics
Gain Familiarity with and learn how to implement Vulnerability Checks
Gain Familiarity with and learn how to implement Cyber Essentials compliance measures.
Gain Familiarity with and learn how to implement RMM tools
Be trained to provide 1st and 2nd line IT Support
Gain familiarity with Cyber Threat Mitigation methods and their implementation
Become skilled in the implementation and management of Microsoft environments (O/S and Office 365 and associated applications)
Be introduced to Virtualisation methods
Training:
IT Solutions Technician Level 3 Apprenticeship Standard
In house Training on the job and from commercial courses
Online BCS Training resources via Cirencester College
Training Outcome:
Telecoms support and Installation Engineer
Telecoms Pre Sales Engineer
MSP Support Engineer
Employer Description:Mainstream Digital are Managed Services Provider, specialising in the provision of Telecoms Solutions, IT Services and Cyber Mitigation Services. We are a service led organisation and we differentiate ourselves by our customer orientated levels of supportWorking Hours :Monday - Friday, 09:00 - 17:30 with 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Good listener,Ability to multi-task....Read more...
The successful candidate will be working within the technical services side of our business; testing, configuring and fault-finding on a huge range of technology-related hardware.
The ideal candidate should have some basic knowledge and, more importantly, a keen interest in laptops, desktop PCs, Apple hardware and server technologies.
Typical roles and responsibilities include:
Desktop PC and Laptop software builds and imaging
Testing and fault-finding of various IT and Audio Visual Hardware
Providing Hard Drive / Solid State disk erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and Audio Visual Hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Assisting staff in general with ICT and AV equipment.
Install and maintain computer hardware, clients, laptops, audio/visual equipment and peripherals.
Updating the asset register of the IT hardware.
Working with the rest of the IT Team and reporting network problems.
Arranging repairs and replacements as necessary.
To monitor sites printer consumable levels.
Update and develop personal knowledge and skills as necessary.
To work in an autonomous manner, striving towards a zero-defect environment using predictive maintenance procedures.
To also work with a degree of flexibility in the understanding that some work may need to take place outside of school hours.
Any other task as may be reasonably requested by a member of the Leadership Team, the Network Manager or the IT Strategic Lead.
Training Outcome:This role offers the potential for a permanent position upon successful completion of the apprenticeship, contingent on performance.Employer Description:Watford Grammar School for Girls is a single gender partially selective secondary school for 1400 students. The diverse student body reflects the multiethnic community of the Watford area and are well motivated, behaved and focused. The curriculum has an academic focus, was judged Outstanding in 2008 by Ofsted, achieved the highest Progress 8 score in Hertfordshire and according to The Sunday Times is the highest achieving school of its type in England and Wales.Working Hours :Monday -Thursday 8am - 4:30pm, Friday 8am - 4pm.Skills: Communication skills,Organisation skills,Windows 10 & Microsoft Office,Basic knowledge of IT hardware,Written communication skills,Good timekeeping,Calm under pressure....Read more...
You will report into a team of three, with a qualified ICT Technician, a Senior Technician, and an ICT Director.
You will be assisting with maintaining and preparing PC's, laptops, network equipment, printers and other systems within agreed SLA's, and other supportive tasks.
The apprentice will need basic knowledge of all Microsoft related products and services; Apple Mac OS; IT industry knowledge.
Training Outcome:
To become a qualified member of the IT Team.
Employer Description:We are an Academy Trust with two schools, a secondary academy where this role is placed and an infant/junior academy. We have approximately 1300 pupils at Belfairs and approx. 180 staffWorking Hours :5 days per week Monday to Friday (with one day college release).
Hours will be 8.00am to 4.00pm with half an hour lunch.
Full time - 52 weeks.
Annual holiday allowance of 25 days per annum.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Non judgemental,Patience,Interpersonal Skills....Read more...
Regulatory Affairs and Quality Assurance Assistant – Medical Devices - Cambridge
Due to the growth of a medical devices company based in Cambridge, there is need for a new Regulatory Affairs and Quality Assurance Assistant to work with and support the company’s Quality Assurance and Regulatory Affairs Manager. The team provide quality assurance and regulatory affairs advise on the creation of new products and the improvement of existing technologies.
It would be highly advantageous if you have knowledge of design processes, but it’s not essential. This team does not just fill out quality assurance and regulatory documents; this is a team where they will be very involved with the R&D team, providing vital advice on the creation of medical devices, and ensuring the team operates within the FDA 510k, ISO 13485, and FDA 21 CFR Part 820 standards.
It would be ideal if you have both quality assurance and regulatory affairs knowledge. However, people have moved into this role from either regulatory affairs or quality assurance background, but with a general knowledge in the other side.
It is essential that you have medical devices knowledge, especially ISO 13485 and FDA 510k knowledge. Although writing submissions will not be a major part of your role, you will relay information to the teams responsible for this, so ideally you will have done this in the past or at least assisted.
Ideally, you will have QMS experience. If you do have this knowledge, I would advise making it clear on your CV as this is highly desirable in this role.
The products this company has been developing are industry-changing and will improve the lives of people around the world.
It is expected that you would hold a 1st or 2:1 degree within an engineering or sciences discipline along with some experience within regulatory affairs or quality assurance. Although experience working within a medical devices R&D or design team is more important than education.
This is a growing company; due to this, they offer career progression, excellent salary, benefits package, the chance to work on life-improving devices, and share options.
If you have regulatory affairs knowledge in the medical devices sector and are looking for a challenging role, then apply now.
I expect a lot of interest in this role, and the company are looking to recruit quickly. So, if you are interested in this role, I suggest applying immediately or risk missing out.
For more information, please feel free to call Andrew Welsh, Director of Medical Devices recruitment, Science recruitment and Biotech recruitment specialists Newton Colmore Consulting, on +44 121 268 2240 or make an application, and one of our team at Newton Colmore Consulting will contact you.....Read more...
Make a positive change – work for The Alcohol & Drug ServiceWe are looking for a full-time Substance Misuse Recovery Worker - Criminal Justice based in Doncaster.Salary: £22390 - £27062 doe (pay award pending)The Alcohol & Drug Service (ADS) are a registered charity who have been transforming the lives of people affected by drugs and alcohol misuse for over 40 years.Aspire is a partnership between ADS and Rotherham, Doncaster and South Humber NHS Foundation Trust (RDaSH). It combines the strengths of both NHS provision under the leadership of a consultant with the strengths of the voluntary sector provided by ADS. The partnership has worked together for over 20 years providing Drug and Alcohol Services to our local communities. It is a forward thinking and innovative partnership that works closely with the recovery communities it serves to provide flexible, responsive services which offer the best possible outcomes for its service users and community it serves.It is an extremely exciting time to be working in the drug and alcohol field with significant new career opportunities being created.The criminal justice team are working with people involved in the judicial system supporting them to lead meaningful lives. This team works very closely with the courts, probation and prisons to support and steer people away from a life of crime and offending often underpinned by addiction issues.If you have relevant experience in the substance misuse field and a level 3 Tackling Substance misuse or equivalent, we would like to hear from you.We provide a comprehensive package of accredited courses and for newly qualified Social Workers we support the ASYE programme.PLEASE NOTE: You need to hold a valid Right to Work in the UK, unfortunately we are unable to support sponsorship visas.Salary & Benefits:In return, ADS are offering:
Generous annual leave, 29 days annual leave per annum, rising to 31 after 2 years’ service and 34 after 5; plus, Public HolidaysAttractive Pension Package (6% employer contribution)Health SchemeTraining opportunities in line with the personalised learning and development planEnhanced sick payAlong with joining ADS at a time of exciting and fast-growing change
Working at ADS is more than a job, it’s an investment of time to make a difference to the lives of people with substance misuse issues and their families.PLEASE NOTE: WE DO NOT ACCEPT CV’STo apply click on the link provided and you will be redirected to the company website.This post is exempt from the Rehabilitation of Offenders Act 1974. The ADS is an equal opportunity employer, committed to diversity. We promote the fair and equal treatment of potential and existing employees and service users.....Read more...
Provide first-line technical support to end-users via phone, email and in person.
Diagnose and resolve hardware, software, and network issues in a timely manner.
Assist in the installation, configuration and maintenance of computer systems, applications and peripherals.
Set up and configure user accounts, permissions and passwords.
Collaborate with senior IT staff to escalate and resolve complex technical issues.
Document and maintain accurate records of IT support requests and resolutions.
Contribute to the development and maintenance of IT documentation and knowledge base articles.
Keep up to date with emerging technologies and industry trends.
Training Outcome:Potential of full-time employment at end of apprenticeship.Employer Description:One Man, One Tipper, one dream, may seem a distant memory, but the dream is very much a reality, as we find ourselves approaching 40 years since the business started trading.
Now operating over 600 HGV vehicles from over 40 separate sites, employing in excess of 1,000 local people, gives an indication of the scale to which the business has evolved over the years and explains why the Mick George Group has grown to become one of the leading suppliers to the Construction Industry in the heart of East Anglia and East Midlands.
Not content with the original but limited construction service offering; the company has formed an impressive portfolio of varied service provisions, for contractors, tradesmen and householders alike.
We specialise in Bulk Excavation & Earthmoving Services, Demolition and Environmental Removal, a wide range of Skip Hire and Waste Management Services and Aggregate & Concrete Supply. With landfill sites, waste transfer stations and quarries spread geographically, we are able to offer bespoke, cost-effective solutions to commercial, trade and residential customers.
Our aim is to ensure that we provide the highest possible standards to each and every stakeholder that comes in to contact with any aspect of our business, whether that be as an employee, supplier, customer or other.
Our in-depth industry knowledge and experience, plus an unwavering commitment to providing reliable and professional services, has led the Mick George Group to become the number one choice in the Construction Industry.Working Hours :Monday - Friday. Rota basis between 06:30am - 06:30pm.Skills: Communication skills,Problem solving skills,Team working,Strong interest in IT,Basic IT Knowledge,Interpersonal skills,Proactive,Customer focused attitude,Ability to work effectively,Able to work independently....Read more...
IT Engineer – Stockton on Tees
Up to £40,000 PA
IT department within a leading construction engineering business seeking a highly proactive and analytical IT Engineer.
Responsibilities include logging of tickets and managing through to resolution (both hardware and software), and installation and configuration of new hardware, software, and services. This role is a standalone role which is predominately 2nd through to 3rd Line, with some 1st line when required.
You must have a solid understanding of helpdesk responsibilities, procedures, policies, and workflows and be able to work effectively under pressure.
You’ll require experience supporting the following:
- Windows OS Support (Windows 10)
- Active Directory and Office 365 Admin
- Microsoft Teams
- Supporting AV products
- Ideally an understanding of web gateway filtering.
- An understanding of networking concepts including support of VPN’s
- Experience working on a Service Desk / management and prioritization of ticket queues.
- Any experience with ServiceNow will be highly favored
....Read more...
Processing customer orders
Tracking and processing new orders and refunds
Responding to customer complaints
Updating customer information in the company database
Providing information about new and existing products and services
Making sales and processing payments
Performing administrative tasks as assigned by your Supervisor
Training:
The training will be done remotely via Suffolk New College's online learning platform
It will take place every Wednesday between 9am and 5pm
Training Outcome:
A permanent customer service adviser, team leader and then Manager of Customer Experience
Employer Description:Bryson Products Limited is a well established business that was incorporated over 50 years ago. It sources and supplies PPE to the construction sector in the UK. The Company's vision is to be the sustainable supplier of choice for construction and fit out contractorsWorking Hours :Monday- Friday
8am- 5pm
(One hour unpaid lunch break daily)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Patience....Read more...
Engage with SMEs and introduce tailored marketing solutions
Build strong relationships and identify customer needs
Close deals and maximize your earnings with every sale
Work towards achievable targets with unlimited earning potential
Training:IT Technical Salesperson Level 3 Apprenticeship Standard:
All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources
This ensures apprentices can develop their skills while balancing work commitments
Training Outcome:
Ongoing career development and progression opportunities upon successful completion of the apprenticeship
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Head of System Engineering (m/w/d)
~ Applicants must speak German to a C1 Level ~
(Tech stack: Windows Server, Virtualization, VPN, Switching & Routing, PowerShell, Citrix, Microsoft Azure, SQL Server, Docker, Kubernetes, Linux Server Systems)
Do you want to take the next step in your IT leadership career?
Our client is a forward-thinking company dedicated to delivering innovative IT solutions. They are looking for a Head of System Engineering to lead a team of skilled engineers, oversee IT infrastructure, and drive automation projects. Applicants should have a skill set that encompasses some or all the following (full training will be provided to fill any gaps in your skill set): Windows Server, Virtualization, VPN, Switching & Routing, PowerShell, Citrix, Microsoft Azure, SQL Server, Docker, Kubernetes, and Linux Server Systems.
No prior experience in a specific industry is required, but leadership experience in IT system engineering is essential.
The tech stack primarily includes Windows Server and cloud solutions, but experience with Linux and automation tools is desirable.
Their benefits include the following:
Discretionary Bonus
Company pension
30 days vacation + Christmas days off
Remote working
Team events
Location: Rotkreuz, Switzerland / Hybrid
Salary: CHF 120,000 - 140,000 + Bonus + Pension + Benefits
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
We continue to be a leading recruitment agency and can help you make the right career decisions!
NOIRSWITZERLANDREC
NOIREUROPEREC
NOIREURNET
NC/SM/HOS120140....Read more...
To maintain and administer 1st line and 2nd line Telephone Support service desk services.
Management of IT assets (laptops, desktops, mobile phones, printers etc.) reporting directly to the IT Service Desk Manager, completing set out long-term/short-term projects, ongoing daily tasks, quality control checks, implementing hardware handling processes.
Working closely and in conjunction with Service Desk Team members, monitoring and managing call queues, tickets and emails. Ensuring new starters and leavers are processed correctly and on time. Identify priority cases and jobs, actioning promptly.
Investigate, troubleshoot, and fix any incidents assigned to you, or escalate them to the relevant team.
Ensure security and strict confidentiality.
Communicate effectively to with customers, internal and external to the organisation.
Training:You will be allocated the time required during the working week to attend learning sessions that support your apprenticeship course.Training Outcome:Our apprenticeships are the perfect way to gain new skills and earn while you learn. The apprenticeship offers a clear pathway to a rewarding career within our IT Department. Employer Description:We are Polaris, one of the UK’s largest leading communities of children’s service providers.
Within the community, we have independent fostering and adoption agencies that have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Education, and bespoke children’s services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We’re ambitious for our children and young people, families, and staff, and believe in their futures.Working Hours :Monday - Friday between 9am - 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills....Read more...
Orthodontist Jobs in Sunshine Coast, Queensland, Australia (High earning opportunity, Visa, $20k relocation, well-equipped specialist orthodontic clinic, superb support with busy referral base). ZEST Dental Recruitment is seeking to recruit an Orthodontist.
Full or part-time Specialist Orthodontist
Sunshine Coast, Queensland
Specialist Orthodontic Clinic
$500,000 to $750,000 (conservative earnings, no cap)
Visa sponsorship available
Range of benefits and perks
$20,000 relocation allowance
High-earning opportunity - negotiable package commensurate with experience and qualifications
High-specification clinic with cutting-edge technology
Optional mentorship programme
Team boasts extensive specialist training, ensuring the highest standard of care.
Basic GP healthcare coverage and additional benefits
Superb Google reviews
Future partnership and equity share potential via affordable buy-in model
Reference: DW6531
Zest Dental is working in partnership with a specialist orthodontic clinic in Sunshine Coast, Queensland and we are seeking a dedicated and talented orthodontist, who is looking for a rewarding position, in a superb environment and utilising the latest technology and techniques.
The clinic has five clinical chairs in addition to two treatment coordinator chairs, thus, you will be working in a collaborative and rewarding environment with like-minded colleagues. The practice is busy, with around 800 patients and it provides a good mix of both aligner and brace treatments. Thus, you will be utilising your full skill set.
The clinics provide a comprehensive range of treatments using advanced equipment such as OPG/Ceph machines, CBCT, Itero, and Trios scanners.
If relocating to the Sunshine Coast, it really is as spectacular as it is beautiful. You will enjoy breathtaking beaches, lush rainforests, and picturesque hinterland, providing endless opportunities for outdoor activities and relaxation. And benefits from a subtropical climate with warm summers and mild winters, making it a perfect year-round destination.
The area provides excellent schools, safe communities, and plenty of family-friendly activities, making it an ideal place to raise a family.
You will have access to world-class surfing, hiking, boating, and numerous outdoor recreational activities, catering to all interests and fitness levels. And experience a vibrant local culture with markets, festivals, and a strong sense of community.
With high-quality healthcare facilities and services ensure peace of mind for you and your family. You can enjoy a diverse culinary scene with fresh local produce, renowned restaurants, and nearby wineries.
Affordable Living: More affordable cost of living compared to major cities, with a range of housing options to suit different needs and budgets.
Convenient Location: Proximity to Brisbane and excellent transport links, including a local airport, make it easy to travel for work or leisure.
Work-Life Balance: Embrace a balanced lifestyle with a mix of professional opportunities and leisure activities, allowing you to achieve a fulfilling career and personal life.
Candidates will be AHPRA registered or qualified from Australia, UK, Ireland, or Canada, or be registered or qualified in New Zealand or have undertaken the ADC examination to ensure automatic AHPRA registration. For further information regarding this orthodontist position, confidential enquiries can be made by submitting your CV to ZEST Dental. All applications and enquiries will be treated in the strictest of confidence.
Contact: Darran WalentaEmail: Telephone: UK: +44 114 238 1729 | AU: +61 730 534 271....Read more...
Roles and responsibilities, but not limited to;• Live the mission, values and drivers every day• Support business services to ensure service targets are being met and all processes are followed• Support the business services team to instil processes, quality of service and industry best practices throughout your service area• Ensure all requests are logged and managed to completion on the service management tool• Follow processes as set out in mapping tool and identify any areas where they can be improved upon• Support IT hardware on site, including basic repairs, wireless and wired network troubleshooting, reimaging and initial software triage across all academies within our trust• Rapid on-site response to incidents that are affecting teaching and learning in the classroom• Maintain asset information relating to IT equipment when it is moved/deployed or disposed of across our trust• Active involvement in yearly refresh projects for on-site devices and other refresh initiatives• Escalate issues impacting on your ability to meet specific objectives to the IT Team Leader, ensuring issues are flagged in a timely manner.• Manage workload and relationships over several academies• Maintain and complete checklists for daily/weekly/monthly tasks as set out by the IT Team Leader• Work flexibly across a number of academies as required to enable effective service delivery• Committed to complete projects, tasks and off-the-job training to complete the apprenticeship• Engage fully in the trusts professional growth process to fulfil personal potential and be able to participate effectively in the implementation of our trust’s strategic big moves• Attend meetings/training and carry out administrative tasks and duties as specified on the trust calendar• Consistently implement all trust policies and contribute to decision-making and consultation procedures• Report any safeguarding concerns immediately to a Designated Safeguarding Lead• Carry out any other reasonable duties as requested by your line managerTraining:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:Potential full-time role upon successful completion of the apprenticeship programme.Employer Description:We are a well-established school trust of 16 schools and a college serving the communities of Bradford, Leeds, Liverpool and Manchester. These consist of 11 secondary academies, three primary academies, two all-through academies and one college.Working Hours :Monday to Friday. Exact shifts to be confirmed.Skills: Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Patience....Read more...
Provide Technical support – Assist in troubleshooting hardware/software and network issues for end-users; escalating complex problems to senior IT staff when necessary
Install and Configure Systems – Support the setup, installation and configuration of IT hardware (Laptops, desktops, mobile phones, A/V kit in meeting rooms) and software under supervision
Maintain IT infrastructure and asset database – Perform regular hardware upgrades and take a stock check of IT Kit on a monthly/weekly basis
Document Processes & SOP’s – ensure known issue and their solutions are documented as knowledge base articles for future reference
Learn and apply Cybersecurity practices – Follow organizational security protocols and best practices
Training:The programme will be delivered in partnership with our training provider, Velocity Academy, via a block release delivery model. Delivered remotely, you will have approximately 5 study weeks over the first 12 months on the programme. At the end of the apprenticeship you will go through an End Point Assessment to ensure occupational competence prior to progressing your career with Hitachi Rail.Training Outcome:
Network Administration
Cyber Security
End User Support
Employer Description:Hitachi Rail is driving the Mobility Transition - helping every passenger, customer and community enjoy the benefits of more connected, seamless and sustainable transport. Our mission is to deliver superior, original technology and products for mobility projects around the world. Our products are designed to make sustainable mobility a reality across all areas of the global railway sector.
Everything that we do at Hitachi Rail is underpinned by our values;
Wa (Harmony): We need to show respect to our colleagues, our suppliers, our clients and our stakeholders. We show respect to earn respect.
Makoto (Sincerity): We should act with integrity in all we say and do, this shows that we are sincere in holding to our stated values. We maintain fairness in all our dealings; our reputation is founded on how we go about our business.
Kaitakusha – Seishin (Pioneering Spirit): We lead with ambition, seeking new challenges; we are not afraid to be flexible and adapt to the changing needs of our business.Working Hours :Monday to Friday with occasional weekend or evening work to help with project work.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As an Apprentice DevOps Engineer in the APIM Team, your key responsibilities are:
Work as part of the team, to ensure that service level agreements are being met
Monitor the service and develop innovative solutions to identified issues
Support internal teams with onboarding onto the APIM service
The Logging, Monitoring and Alerting (LMA) team are responsible for providing a standard approach to all monitoring and alerting in the Met Office. These supported tools are critical for enabling all of the Met Office’s production services and are utilised across a number of different infrastructures i.e. AWS Cloud, Azure Cloud, Linux, etc. As a core service provider, you will have exposure to a number of different technical teams within the Met Office. The key skills that we are looking for from an Apprentice DevOps Engineer with the LMA Team are:
The ability to work as part of a team and when required, to work autonomously
Enjoy problem solving - can develop innovative solutions to identified issues
Support internal teams onboarding onto the LMA service
Programming/scripting knowledge or experience preferably using Python
Training:We would look for you to join us in September 2025 with your apprenticeship training beginning shortly afterwards. You would have 1 day per week dedicated to your 20% off the job training. The training will mostly be delivered online as well as self study with the training provider, QA.
Before applying, we recommend you consider if the delivery method suits your learner needs along with whether you feel you are committed to your own development and training, as this element forms a significant aspect of a modern apprenticeship.
The job may be suitable for hybrid working.
All details will be confirmed upon interview.Training Outcome:There is potential for it to develop into a permanent position on successful completion of your apprenticeship.Employer Description:Everything we do is based on world-leading science and enhanced by the close working relationships we have with partners around the globe. We collect and make sense of massive amounts of data every day, using cutting-edge technology to deliver it into the hands of the people that need it, when it matters.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Team working,Non judgemental....Read more...
You will have the opportunity to work alongside highly experienced colleagues on IT projects as well as be given encouragement to explore the areas of IT which interest them the most within a supportive environment.
Your tasks will include:
Provide the first port of call for issues raised by users concerning IT hardware and connectivity – working with other team members as necessary to diagnose and resolve faults
Create end user accounts in line with company policies and procedures
Document all resolutions within helpdesk
Document any revised or new procedures working with other team members
Communicate all resolutions promptly and effectively and always providing a high level of customer service
Assist the Security & Infrastructure lead in projects and new system setups
Setting up new hardware e.g. Laptops and Desktop computers
Training:
This training programme is completed via an Apprenticeship Standard at level 3 and learners will achieve a Pearson Level 3 Information Communications Technician qualification
Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment
Regular training contact will support the learner to develop the occupation standard’s knowledge, skills and behaviours. The learner will build a portfolio of evidence-based on real work projects
The Apprenticeship Standard has three pathways to choose from:
Support Technician
Network Technician
Digital Communications Technician
Training Outcome:This will provide a solid foundation into IT Support as a career and can lead to promotion to IT support technician from which the successful candidate can narrow their skills into various trajectories including Network Engineering, Security Specialist, Cloud Computing Engineer.Employer Description:Amphenol LTD is a manufacturing site within the family of companies that forms the Amphenol Corporation, a global interconnect specialist generating in excess of $8 billion yearly revenue with over 74,000 employees.
Employing around 260 people at the site in Whitstable, Kent, Amphenol LTD offers a full design and manufacturing service for a large range of connectors and interconnect solutions, including cable assembly, over-moulding and electronic packaging. In the age of globalisation, Amphenol LTD is proud to have retained full end-to-end manufacturing capability for its products in the UK, whilst having opened access to low cost manufacturing sites around the world to complement its offering to customers globally.Working Hours :Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am - 1.30pm.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Willing to learn,Reliable....Read more...
Responding to helpdesk requests remotely and providing timely technical support.
Taking help desk calls, logging and tracking calls, and ensuring that all issues are properly recorded and resolved.
Performing hardware and software repairs in their well-equipped workshop facility.
Assisting with the installation of hardware and software, ensuring seamless integration and functionality.
Carrying out network documentation and reporting, to maintain accurate records.
Assisting with sourcing IT equipment and software to support ongoing projects.
Participating in on-site visits to educational institutions, providing technical assistance and troubleshooting as needed.
Training:Through an online platform with Baltic Apprenticeships, qualified trainers.Training Outcome:Potential for a full-time job role upon completion.Employer Description:Partnership Education is a leading provider of educational solutions, dedicated to transforming the learning experience for students and educators alike. As an IT Support Apprentice, you will have the chance to work alongside their experienced team and contribute to their mission of empowering educational institutions.Working Hours :Monday - Friday, between 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills....Read more...
Provide first-line technical support to end-users via phone, email, and in person.
Logging of Tickets for all received requests recording all
Assist with the setup, maintenance, and troubleshooting of computer systems, hardware, and software.
Support the installation and configuration of operating systems, applications, and software updates.
Help maintain and manage user accounts, passwords, and permissions in Active Directory.
Monitor and respond to IT support requests, ensuring timely resolution of issues.
Assist with network administration tasks, including basic troubleshooting and maintenance of network devices.
Participate in IT projects and initiatives, providing support and contributing to team objectives.
Document technical issues and solutions, maintaining accurate records in the ticketing system.
Continuously learn and stay updated with new technologies and best practices in IT support.
Training:
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Training Outcome:
The role has the potential of growing into its own role or the chance of progression throughout the sub departments within the Unified Communication department (help desk, project managers etc).
Employer Description:The company has a family atmosphere and therefore someone who can socialise and has a fun but professional personality is very important. We can teach the candidates about Telecoms, but not impact too much on their individual personality. Happy to teach from scratch if it means that the person we are bringing on board is the right person. We have quarterly staff socials, Director lunches (which you are voted on via your manager), an employee benefits scheme, dress-down Fridays, Google Review incentives, and much more.Working Hours :Monday to Friday.
Shifts To Be Confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
As a technical sales apprentice, you will be immersed in the sales process and gain hands-on experience in a range of sales functions. You will work closely with our experienced sales team, helping us expand our client base, manage customer relationships, and contribute to achieving our sales targets. This is an excellent opportunity to build your career in sales within the IT industry.
Key Responsibilities
Assist the sales team in identifying new business opportunities and generating leads.
Support the preparation of sales presentations, proposals, and product demos.
Help manage and maintain relationships with existing clients to ensure customer satisfaction and loyalty.
Conduct market research to understand industry trends and customer needs.
Assist in the administrative tasks associated with sales, including data entry, updating CRM systems, and preparing reports.
Work closely with the marketing team to align sales efforts with promotional activities.
Attend meetings, training sessions, and events to enhance knowledge of our products and services.
Training:IT Technical Salesperson Level 3 Apprenticeship Standard:
All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources
This ensures apprentices can develop their skills while balancing work commitments
Training Outcome:
Ongoing career development and progression opportunities upon successful completion of the apprenticeship
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday between 8.30am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Provide 1st line support as a member of our helpdesk team. You will be communicating with our clients by phone and email (using our bespoke ticketing system). You will act as the first response to all inbound calls and assign all ticket request, escalating to higher teams where needed.
Ensure all new tickets are allocated within the team promptly as well as regularly updating customers on the status of tickets in your queue.
Actioning support requests.
Building new laptops/desktops following a pre-determined build process.
Responsible for performing the daily checks for customers, ensuring backups were successful, new tickets are assigned to an engineer. This also involves hosting a meeting each morning to discuss the results and raise new alerts.
Responding to incoming monitoring alerts from customer servers, such as low disk space alerts or stopped services.
Dealing with hardware break fix requests, balancing updating the customer with chasing a 3rd party for further updates or changes to the situation.
Using remote software applications for advanced troubleshooting and software deployment.
Occasional involvement in projects related work, i.e. cyber security, infrastructure installations etc.
Training:
Online through a portal with online specalist trainers
Training Outcome:
Potential full time job role upon completion
Employer Description:We are offering an amazing opportunity for an enthusiastic individual to begin a career in IT! Keep reading to find out more.
Redpalm was founded in 2010 as a value-added reseller, a one-stop shop to provide companies with their IT supplies. Realising that our clients needed more, namely IT support services and technical expertise, Redpalm expanded into managed services. Working as a team and encouraging a positive culture is important to us at Redpalm.Working Hours :Service desk shifts cover between 8.00am and 6.00pm, Monday to Friday, with an on-call requirement following a team rota,Skills: Communication skills,IT skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
-Assisting customers with IT support queries via email, chat, and phone.- Learning how to diagnose and resolve basic technical issues.- Helping with data uploads and working with Excel spreadsheets to format information for our systems.- Supporting the team with setting up and managing Single Sign-On (SSO) and other integrations.- Documenting common issues and updating the knowledge base to help customers self-serve.- Collaborating with different departments, including Customer Support and Account Management.- Identifying potential system improvements and feeding ideas into the team.Training:
Comprehensive introductory modules to technical concepts
Level 3 Information Communications Technician apprenticeship standard
Training for all pathways of your IT career (support technician, network technician, digital communications technician)
Specialising in a portfolio of evidence for the Support Technician pathway
e-learning training materials
Bi-weekly virtual classroom training on all options of the apprenticeships
Access to virtual labs to develop technical competency
Monthly work-based coaches visits and competency checks
9 am – 5 pm Support desk for technical support
Personal Learning and Thinking Skills and Key Skills development
Option for vendor and technical certificates- e.g. CompTIA
Training Outcome:This is a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech).We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme.Employer Description:iAM Compliant is a web-based (SaaS) scalable safety management tool, specifically designed to help you with everyday health and safety compliance, reporting, eLearning and more. You can create regular tasks, assign jobs, produce reports, and even prevent potential issues happening before they occur.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience....Read more...
About the Role:
We are seeking an experienced Level 2 Support Analyst to join a dynamic IT team in Queensland. This role is ideal for a highly skilled professional with strong technical expertise, excellent problem-solving skills, and a passion for providing exceptional IT support. You will be responsible for handling escalations, assisting Level 1 technicians, managing IT infrastructure, and ensuring smooth IT operations within the organization.
Key Responsibilities:
Provide Level 2 technical support and troubleshoot IT issues efficiently.
Assist Level 1 technicians and escalate issues to Level 3 when necessary.
Maintain and support network infrastructure, including firewalls, switches, and PCs.
Administer and support Microsoft Intune and Azure environments.
Perform hardware imaging and asset management.
Monitor and manage IT service tickets, SLAs, and ITSM systems.
Work closely with internal stakeholders to ensure seamless IT support.
Apply ITIL best practices for incident, problem, and change management.
Provide exceptional customer service and maintain strong communication with end users.
Key Requirements:
8+ years of experience in IT support.
Advanced knowledge of TCP/IP, Linux OS, and Windows Operating Systems.
Strong expertise in networking, hardware stacks, firewalls, and security protocols.
Proficiency in Microsoft Intune and Azure administration.
Demonstrated experience in IT asset management and imaging.
ITIL and ITSM experience, with a strong understanding of SLA management.
Ability to manage stakeholder expectations and provide effective IT solutions.
Strong communication skills and a team-oriented mindset.
What’s in It for You?
Work with a dynamic and supportive IT team.
Gain valuable experience in a fast-paced IT environment.
Competitive contract rate.
Opportunity to expand your technical expertise and career growth.
If you're a Level 2 Support Engineer looking to take the next step in your career, we’d love to hear from you!
If you think this would be the ideal next role for you and you have the desired experience, then please click on the link below or send your resume directly to Nick at nchua@parityconsulting.com.au
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness.
Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us.
....Read more...
A leading law firm with a strong presence across the North West is seeking an experienced Executive Administrator to join its Family team based in Southport. Recognised as one of the UKs Top 100 Best Companies to Work For, this firm fosters a dynamic culture focused on achieving outstanding results for clients while nurturing and developing exceptional talent.
The successful Executive Administrator will provide professional, efficient, and accurate administrative support to the Family team. This pivotal role ensures compliance standards are upheld while delivering exceptional client service.
Key responsibilities include operating a Case Management System, which requires competent IT skills, and contributing to the seamless functioning of a busy legal team.
Youll be great for this position if you are:
A confident communicator with excellent interpersonal skills.
A Legal EA or Senior Legal Administrator with exceptional attention to detail and organisational abilities.
The sort of person that thrives in a fast-paced, commercial environment.
Proficient with IT systems and have a readiness to adapt to new technologies; in particular, candidates with SOS case management are of great interest.
This is more than just a role; its an opportunity to be part of a forward-thinking firm that values its people as highly as its clients. The firms innovative approach creates a rewarding workplace that prioritizes development, collaboration, and professional growth.
If this role sounds of interest, please click "APPLY" or email a copy of your updated CV to Justine at j.forshaw@clayton-legal.co.uk.....Read more...
We’re on the lookout for a new Bar and Waiting Apprentice to join our team!
New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift in the bar, it’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more.
Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
As part of our Bar and Waiting team, you’ll be the face of our pubs, creating and maintaining a vibrant and welcoming atmosphere.
* Be responsible for taking orders, serving and upselling our fantastic food and drinks* Be passionate about providing brilliant customer service* Care about the wider team, turning your hand to support wherever needed* Gain people, marketing and operational skills whilst getting paid for it!* Be encouraged to grow and develop whilst achieving a long-term career (if that’s what you’re after)
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre, we have a range of career pathways to suit all.
What you get from us: You’ll be joining a pub company that’s been voted Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits, including:
* 30% off at all our pubs, restaurants, and hotels* A reliable hours contract, to give you the security you deserve* Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink* Flexible and part time hours offered to work around your family or higher education* Exciting range of high street, online discounts and cashback offers* Fantastic range of apprenticeship programmes to support your career* A friendly and lively atmosphere, working alongside passionate and diverse teammates* Access to Licenced Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.
At Marston’s, you will be working towards your Food and Beverage Team Member Level 2 Apprenticeship qualification over the course of 15 months.
Marston’s. Where people make pubs.Training Outcome:Marston’s offer ongoing training and support and actively encourages their employees to progress.Employer Description:We’ve been running pubs and brewing beer in one form or another for more than 185 years – a heritage that we’re incredibly proud of! Today we operate more than 1,400 pubs, bars and hotels.Working Hours :Minimum of 25 hours per week. Shift work including evenings and weekends, exact days and shifts to be confirmed.Skills: Communication skills,Customer care skills,Team working....Read more...
