Long-Term Contract Lab Technician opportunity based in Cambridgeshire
Our client, a world class development company who are global leaders in their industry, are currently in the midst of a number of new product introduction programmes to release to the market. As part of this exciting new period of growth, they are looking to recruit a number of experienced professionals to help them make these products a reality.
This role will involve supporting the test of sophisticated hardware in a controlled environment. You will be involved in using liquids, solvents and chemicals to test the efficiency of prototypes and the hardware within, and produce reports for the development team with your findings. The role would suit someone who has worked in a clean-room type environment and is familiar with hardware testing for similar products.
Key Skills required – Contract Lab Technician, Cambridgeshire:
- Experience of hardware testing – build and test
- Lab/R&D test environment
- Experience of working with inks/solvents/chemicals testing aspects such as viscosity
This contract will not accept candidates operating via a PSC, therefore you will be required to work via an Umbrella company.
For more information or to apply for the Contract Lab Technician opportunity in Cambridgeshire, please contact Laura Preston – Lpreston@Redlinegroup.Com / 01582 878823 quoting reference LMP1024....Read more...
An exciting job opportunity has arisen for a RF Electronics Repair Technician based in Norwich, Norfolk to join the market leader involved within an exciting technology sector.
Due to continued growth, they are seeking a RF Electronics Repair Technician to be involved with development and progression of multiple projects.
The RF Electronics Repair Technician’s job responsibilities will include:
- Developing measurement processes for automated systems, utilising test, and measurement instruments. Predominantly working on RF solutions.
- Working with colleagues to identify the resources needed to execute the calibration plan
- Interface with Hardware and Software Engineers and the wider team to review system requirements and construct effective test strategies
- Contributing to the entire hardware/software development life cycle from initial business requirements to deployment, production, and service support
Key skills and experience for the RF Electronics Repair Technician job based in Norwich, Norfolk:
- BSc in Electrical and Electronic Engineering or equivalent experience
- Experience in the test and measurement field utilizing T&M instrumentation including calibration techniques
- Sound understanding of measurement uncertainty analysis and testing RF products
This is a fantastic job opportunity to join a well-established, successful Norwich, Norfolk based company who are investing very heavily in R&D.
To find out more about the RF Electronics Repair Technician job or other potential jobs we currently have at the moment, please contact Ricky Wilcocks on 01582 878834 or 079317 88834 or kindly email your most up to date CV and covering letter to Rwilcocks@redlinegroup.Com....Read more...
The successful candidate will be working within the technical services side of our business; Testing, configuring and fault finding on a huge range of technology related hardware.
Ideal candidate should have some basic knowledge and more importantly a keen interest in laptops, desktop PC’s, Apple hardware and server technologies.
Typical roles and responsibilities include:
Desktop PC and Laptop software builds and imaging
Testing and fault finding of various IT and Audio Visual Hardware
Providing Hard Drive/Solid State disks erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and Audio Visual Hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
The successful candidate will be working within the technical services side of our business; Testing, configuring and fault finding on a huge range of technology related hardware.
Ideal candidate should have some basic knowledge and more importantly a keen interest in laptops, desktop PC’s, Apple hardware and server technologies.
Typical roles and responsibilities include:
Desktop PC and Laptop software builds and imaging
Testing and fault finding of various IT and Audio Visual Hardware
Providing Hard Drive / Solid State disks erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and Audio Visual Hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship Standard.
Functional Skills in maths and English if required.
Blended on/off the job training and location to be confirmed.
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available.
Employer Description:Our client are a nationwide remote IT support and services company specialising in providing business IT Support and managed services exclusively for businesses.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
The successful candidate will be working within the technical services side of our business; Testing, configuring and fault finding on a huge range of technology related hardware.
Ideal candidate should have some basic knowledge and more importantly a keen interest in laptops, desktop PC’s, Apple hardware and server technologies
Typical roles and responsibilities include:
Desktop PC and Laptop software builds and imaging
Testing and fault finding of various IT and Audio Visual Hardware
Providing Hard Drive / Solid State disks erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and Audio Visual Hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
The successful candidate will be working within the technical services side of our business; Testing, configuring and fault finding on a huge range of technology related hardware.
Ideal candidate should have some basic knowledge and more importantly a keen interest in laptops, desktop PC’s, Apple hardware and server technologies
Typical roles and responsibilities include:
Desktop PC and Laptop software builds and imaging
Testing and fault finding of various IT and Audio Visual Hardware
Providing Hard Drive / Solid State disks erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and Audio Visual Hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off-the-job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
The successful candidate will be working within the technical services side of our business; Testing, configuring and fault finding on a huge range of technology related hardware.
Ideal candidate should have some basic knowledge and more importantly a keen interest in laptops, desktop PCs, Apple hardware, and server technologies
Typical roles and responsibilities include:
Desktop PC and Laptop software builds and imaging
Testing and fault finding of various IT and Audio Visual Hardware
Providing Hard Drive / Solid State disks erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and Audio Visual Hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected, depending on performance and availability, once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
The successful candidate will be working within the technical services side of our business; testing, configuring and fault-finding on a huge range of technology-related hardware.
The ideal candidate should have some basic knowledge and, more importantly, a keen interest in laptops, desktop PCs, Apple hardware and server technologies.
Typical roles and responsibilities include:
Desktop PC and Laptop software builds and imaging
Testing and fault-finding of various IT and Audio Visual Hardware
Providing Hard Drive / Solid State disk erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and Audio Visual Hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Long-Term Contract IT Test Technician opportunity based in Cambridgeshire
Our client, a world class development company who are global leaders in their industry, are currently in the midst of a number of new product introduction programmes to release to the market. As part of this exciting new period of growth, they are looking to recruit a number of experienced professionals to help them make these products a reality.
This role will involve the installation and running of new software directly on the hardware for key new products – think of it like installing an operating system – you will need to load the data and test that it works, reporting any bugs to the development team to repair. Proven experience in this type of environment will be key, as well as strong report writing experience.
Key Skills required – Contract IT Test Technician, Cambridgeshire:
- Experience of installation of software, running test procedures and reporting results
- IT/Software testing on electronics/hardware is essential
- Strong experience with Microsoft Office tools for report writing (Word, Excel etc.)
This contract will not accept candidates operating via a PSC, therefore you will be required to work via an Umbrella company.
For more information or to apply for the Contract IT Test Technician opportunity in Cambridgeshire, please contact Laura Preston – Lpreston@Redlinegroup.Com / 01582 878823 quoting reference LMP1023....Read more...
Installation & Preparation of new IT Hardware & Infrastructure
Maintain an asset register
Management of call queue, ensuring calls closed in timely fashion
Escalation of calls to 3rd line team where necessary
Regular work alongside 3rd line and other teams for project delivery
Perform software rebuilds of laptops & PCs where needed
Working with products in the Microsoft suite. Including Microsoft Teams
Assisting users in understanding new technologies and ways of working
Advising on hardware procurement
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
Training:
Comprehensive introductory modules to technical concepts
Level 3 Information Communications Technician apprenticeship standard
Training for all pathways of your IT career (support technician, network technician, digital communications technician)
Specialising in a portfolio of evidence for the Support Technician pathway
e-learning training materials
Bi-weekly virtual classroom training on all options of the apprenticeships
Access to virtual labs to develop technical competency
Monthly work-based coaches visits and competency checks
9 am - 5 pm Support desk for technical support
Personal Learning and Thinking Skills and Key Skills development
Option for vendor and technical certificates - e.g. CompTIA
Training Outcome:This is a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech).
We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme.Employer Description:RoarTech differentiates itself by offering a more bespoke approach to IT services, taking the time to fully understand our clients' needs and goals and creating tailored solutions that deliver real results. Our focus on personalised service and support sets us apart from our competitors and helps build lasting relationships with our clients.
Our services are tailored at improving student outcomes, increasing efficiency in the classroom, and optimizing the school's IT infrastructure. Educators and administrators are often looking for technology solutions that will help them achieve these goals, while also being easy to use and maintain. We are a technology partner who understands unique needs and challenges and can provide customised solutions that meet clients specific requirements.Working Hours :Full-time Monday to Friday - 37 hours per week. 8:30am to 4:30pm with a 30-minute lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Non judgemental,Patience....Read more...
As an IT Apprentice you will play a crucial role in ensuring our technology systems run smoothly and efficiently for our customers. You will work alongside experienced IT professionals, providing first-line support to our customers and assisting with the maintenance, configuration, and troubleshooting of hardware, software, and network systems. This apprenticeship will provide you with the foundation to become a skilled Digital Solutions Technician.
Day to day tasks:
Provide first-line IT support to end-users, resolving technical issues via phone, email, and in person
Assist with setting up, configuring, and maintaining hardware and software systems
Troubleshoot network, hardware, and software problems, ensuring minimal downtime by diagnosing and resolving
Support the implementation and testing of digital solutions
Collaborate with IT teams on system upgrades, deployments, and documentation
Maintain accurate records of technical issues and solutions
Learn and apply best practices in cybersecurity and data protection
Training:Your apprenticeship training will lead to the Digital Solutions Technician at Level 3 and will be delivered remotely with scheduled tutorials with an experienced tutor from Estio Training. Topics covered will include Working in IT, Testing & Problem Solving, Introduction and Extended Networks, Security and Cloud Systems. Training Outcome:Fidelity is part of the Hermitage Innovation Group. We really value our people and pride ourselves on our loyal team. We genuinely see this as a career opportunity for the right candidate. Employer Description:EPoS industry leaders for over 25 years
At Fidelity EPoS, we are one of the UK’s leading providers of fully integrated EPoS systems. Our solution has been built to support retail and hospitality businesses from a single system. Making it the ideal solution for many business types.
Over the last 25+ years, we have evolved into experts in the supply and support of highly functional, robust and easy to use electronic point of sale systems. Our enviable platform and support service keep our customers choosing to work with us for an average of 10 years.Working Hours :37.5 hour week working Monday to Friday. Your exact hours will be discussed and agreed at interview.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Logical,Team working,Keen in interest in IT,Microsoft Office Products....Read more...
You will have the opportunity to work alongside highly experienced colleagues on IT projects as well as be given encouragement to explore the areas of IT which interest them the most within a supportive environment.
Your tasks will include:
Provide the first port of call for issues raised by users concerning IT hardware and connectivity – working with other team members as necessary to diagnose and resolve faults
Create end user accounts in line with company policies and procedures
Document all resolutions within helpdesk
Document any revised or new procedures working with other team members
Communicate all resolutions promptly and effectively and always providing a high level of customer service
Assist the Security & Infrastructure lead in projects and new system setups
Setting up new hardware e.g. Laptops and Desktop computers
Training:
This training programme is completed via an Apprenticeship Standard at level 3 and learners will achieve a Pearson Level 3 Information Communications Technician qualification
Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment
Regular training contact will support the learner to develop the occupation standard’s knowledge, skills and behaviours. The learner will build a portfolio of evidence-based on real work projects
The Apprenticeship Standard has three pathways to choose from:
Support Technician
Network Technician
Digital Communications Technician
Training Outcome:This will provide a solid foundation into IT Support as a career and can lead to promotion to IT support technician from which the successful candidate can narrow their skills into various trajectories including Network Engineering, Security Specialist, Cloud Computing Engineer.Employer Description:Amphenol LTD is a manufacturing site within the family of companies that forms the Amphenol Corporation, a global interconnect specialist generating in excess of $8 billion yearly revenue with over 74,000 employees.
Employing around 260 people at the site in Whitstable, Kent, Amphenol LTD offers a full design and manufacturing service for a large range of connectors and interconnect solutions, including cable assembly, over-moulding and electronic packaging. In the age of globalisation, Amphenol LTD is proud to have retained full end-to-end manufacturing capability for its products in the UK, whilst having opened access to low cost manufacturing sites around the world to complement its offering to customers globally.Working Hours :Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am - 1.30pm.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Willing to learn,Reliable....Read more...
IInterpreting and prioritising internal and external customers' requirements
Apply the correct tools and techniques to identify and rectify faultsoperate across multiple platforms
Communicate with all levels of stakeholders develop strong working relationships with colleagues
Install basic software upgrades
Establish and diagnose the extent of the IT support task in line with SLAs
Provide remote and face-to-face support
Install hardware and software both virtually and physically
Training:This course will run over 18 months and can be completed within the workplace with time set aside weekly for your personal development with your manager and tutor. With on-the-job training, you will be learning first-hand how to succeed in this field.Training Outcome:
Support Technician
Network Technician
Digital Communications Technician
Cloud Technician
Communications Technician
Employer Description:At Cennox we are delighted to be recruiting an exciting opportunity for an entry level apprentice to join our IT department. Joining Cennox will give someone who is looking for that first step into the office, in an IT support capacity, the opportunity to work towards an Information Communications Technician (Level 3) apprenticeship that will put you in good stead for a future in IT support.Working Hours :Monday to Friday, office hours, 37.5 hours per week with some travel to other sites.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Microsoft Office,Active directory....Read more...
Responding to helpdesk requests remotely and providing timely technical support
Taking help desk calls, logging and tracking calls, and ensuring that all issues are properly recorded and resolved
Performing hardware and software repairs in their well-equipped workshop facility
Assisting with the installation of hardware and software, ensuring seamless integration and functionality
Carrying out network documentation and reporting to maintain accurate records
Assisting with sourcing IT equipment and software to support ongoing projects
Participating in on-site visits to educational institutions, providing technical assistance and troubleshooting as needed
Training:
IT Solutions Technician Level 3 Apprenticeship Standard
Online training with Baltic Apprenticeships fully qualified trainers
Training Outcome:
Potential for a full time job role upon completion
Employer Description:Partnership Education is seeking a dedicated and motivated individual to join their team as an IT Support Apprentice. This apprenticeship offers a fantastic opportunity to gain valuable hands-on experience in a dynamic and supportive environment.
Partnership Education is a leading provider of educational solutions, dedicated to transforming the learning experience for students and educators alike. As an IT Support Apprentice, you will have the chance to work alongside their experienced team and contribute to their mission of empowering educational institutions.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills....Read more...
Providing IT Support to staff and students, working with the Network Manager and a central team
Maintaining SLA’s and meeting KPI’s
Fixing hardware and softweare issues
Speaking with 3rd parties and suppliers to provide useful IT solutions
Training Outcome:
Apprentices can go into 1st line Technician work, then 2nd/3rd line, or Project Work or potentially into Service Management roles.
Employer Description:Nationwide ICT Services Supplier to SchoolsWorking Hours :Monday - Friday, 8.00am - 4.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Catfoss Recruitment Ltd are currently in partnership with a globally respected R&D company that is looking to recruit am Instrumentation Engineer to their expanding team on a permanent basis.We are seeking to recruit an Instrumentation Engineer whose primary function will be to manufacture and install instrumentation for use within our R&D testing facilities. This will include but is not limited to; equipment calibration, the set-up of specialised measurement/monitoring equipment, model assembly and integration for test, troubleshooting and assisting in the operation of facilities.The successful candidate will be expected to demonstrate the drive and commitment necessary for ensuring that work is completed in line with challenging schedule requirements whilst maintaining a clean, safe working environment. To succeed in this position, you must be flexible in your approach to working hours, which will require shift working, and able to respond quickly to a changing workload.Instrumentation Engineer - Working hours: Mon – Fri, Full time, 40 hours per week, shift work required when testing facilities in operation (typical hours are 07.00 – 15:00 and 14.00 – 22:00 on a rotating weekly basis) office hours otherwiseInstrumentation Engineer - Main duties and responsibilities will include: -• Manufacture of bespoke wiring looms and assemblies with reference to circuit drawings / wiring lists.• Hand soldering of fine components at the work-bench and on test models.• Miniature strain-gauge installation and wiring.• Calibration, maintenance, testing and fault-finding of sensors, signal conditioning and data acquisition systems down to component level.• Specify required instrumentation from customer specification.• Support the design and integration of instrumentation into customer models and rigs.• Work as part of a team, involved in the preparation and assembly of models and rigs for testing to defined quality standards, giving consideration to schedule and costs;• Provide instrumentation support for projects in all of company test facilities.• Assist in the operation of company test facilities.• Maintenance of the instrumentation hardware and records.• Preparation and installation of specialist optical measurement systems in test facilities;• Making recommendations for design, process or hardware modifications to support continuous improvement within the department.• General departmental duties such as record maintenance, model storage, organization of equipment, rig maintenance,• Perform tasks with conformance to company Health & Safety Policy and Quality Standards.• Ability to work in confined spaces and at heights.• Flexible approach to shift working patterns & overtime as required.• Undertaking training, where necessary, in support of the above duties, to ensure that safe working practices are observedTraining will be given in all of the specialist activities associated with this position.Instrumentation Engineer - Qualifications & ExperienceThe successful candidate will be an experienced time served technician, preferably educated to HNC/HND Electrical and Electronic Engineering level (or equivalent) with experience of working in an R&D and/or commercial environment.This is an exciting permanent opportunity for the right person to be part of a successful and highly skilled engineering company. In return, we offer a range of benefits including: a competitive salary and pension scheme; free parking; employee assistance programme; optional sharesave scheme, private health insurance and 26 days’ annual leave plus Bank Holidays (increasing with length of service after 5 years’ service)Instrumentation Engineer previous suitable job titles: Instrumentation Technician, C&I Technician, EC&I Technician, Controls Technician etc…
Commutable from Bedford, St Neots, Milton Keynes, Northampton, Wellingborough, Biggleswade etc...The successful candidate must satisfy security clearance requirements – including the last 5 years continual UK residency.Please apply ASAP....Read more...
Systems support for schools, nurseries and colleges.
Predominately Microsoft networks and site-based working for clients primarily in and around Bedfordshire.
Providing general assistance to the team including workshop repairs and commissioning of equipment, deliveries, documentation, 1st Line support both onsite and remotely.
There will a program of working with other members of the team in the field providing Technician days and completing installations.
Structured training program in conjunction with apprenticeship training.
Respond to Helpdesk requests.
Help desk calls - taking help desk calls; logging and tracking technical issues.
Hardware and software repairs.
Installation of hardware and software.
Carry out network documentation and reporting.
Assisting with sourcing spare parts and replacement equipment.
Assisting Technical team with maintenance tasks and installs.
Training:
All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments
Training Outcome:
Ongoing career development and progression opportunities upon successful completion of the apprenticeship
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday, 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Provide technical support to end-users via phone, email, or in person.
Assist in troubleshooting hardware and software issues, escalating complex problems as necessary.
Install and configure computer systems, software, and network devices.
Set up and maintain user accounts, passwords, and permissions on various systems.
Perform regular system updates and software patches.
Assist with network maintenance and monitoring.
Support and maintain local area networks (LAN), wide area networks (WAN), and other IT infrastructure.
Document issues, resolutions, and any actions taken in support logs.
Provide training and guidance to end-users on basic software, hardware, and IT best practices.
Collaborate with the IT team to ensure smooth and efficient daily operations.
Take part in projects to improve systems, software, and processes.
Maintain and manage hardware inventory, including computers, printers, and other IT equipment.
Assist with data backup and recovery procedures.
Training:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Throughout the program, you will receive dedicated support from your tutor to ensure your success. This will include support in completing any necessary Functional Skills in English and maths.Upon completing your apprenticeship, you will be awarded the Level 3 Information Communication Technician Apprenticeship Standard.
All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments.Training Outcome:Ongoing career development and progression opportunities upon successful completion of the apprenticeship.Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday to Friday 8.30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
Provide technical support: Assist in diagnosing, troubleshooting, and resolving hardware and software issues faced by users, ensuring minimal disruption to their workflow
Hardware and software maintenance: Assist in the installation, configuration, and maintenance of computer systems, including operating systems, applications, and peripheral devices
IT infrastructure management: Support the setup and maintenance of network infrastructure, including switches, routers, and wireless access points
User account management: Assist in creating, modifying, and disabling user accounts, ensuring proper access permissions are maintained
Helpdesk support: Respond to IT support requests, log incidents, and follow up on pending tickets, providing timely and effective solutions to end-users
Documentation and reporting: Maintain accurate records of IT assets, service requests, and technical documentation, contributing to knowledge management and continuous improvement
IT projects and upgrades: Support the implementation of IT projects, including hardware or software upgrades, system migrations, and new technology rollouts
IT security: Adhere to security policies and assist in the implementation of security measures, including user awareness and compliance
Collaborate and learn: Work closely with the IT team, collaborating on projects, sharing knowledge, and learning from experienced technicians in the field
Professional development: Engage in ongoing training and self-study to enhance technical skills and knowledge, actively working towards achieving industry certifications
The post holder is required to support and encourage the ethos and objectives, policies and procedures of the Trust and each academy as agreed by the Board of Directors and Local Governing Bodies
ESSENTIAL CRITERIA:
Excellent problem-solving and analytical skills with attention to detail
Strong communication and interpersonal skills, with the ability to work effectively as part of a team
Basic understanding of computer hardware, operating systems, and common software applications
Ability to learn new technologies quickly and adapt to changing environments
A commitment to delivering high-quality customer service and a positive user experience
Enthusiasm for, and the commitment to, the development of ICT within schools
A willingness to continuously learn and develop professionally, keeping up to date with industry advancements
Commitment to the values of the school, particularly to raising student achievement
Team player and excellent interpersonal skills with a good level of networking expertise
Willingness to work flexible hours as required.
To be committed to safeguarding and promoting the welfare of children and young people and follow the safeguarding policy
DESIRABLE CRITERIA
Experience of Microsoft suite and Office 365
Previous IT experience: any prior experience or exposure to IT support, computer systems, hardware/software troubleshooting, or any relevant technical roles
Experience of supporting audio, visual and other classroom technologies
Experience of building and maintaining ICT equipment
Familiarity with networking concepts and protocols
Training:IT Solutions Technician Apprenticeship Level 3 Standard.
Blackburn College - day release. Training Outcome:You can pursue a career in the digital industry or advance to a Higher-Level Apprenticeship. Employer Description:The Education Partnership Trust (EPT) was established in 2012 as a not-for-profit multi-academy trust and approved academy sponsor. Our vision is to create outstanding schools which transform learning, lives and communities.Working Hours :Monday to Friday, working hours to be confirmed.Skills: Communication skills,IT skills,Problem solving skills,Analytical skills,Team working,Experience of Microsoft Suite,Experience of Office 365,Committed to safeguarding....Read more...
We have a new opportunity for an IT Support Technician to join a thriving organisation that provides integrated geoscience services globally, becoming part of their head office team, conveniently located near Conwy.In this role, you will be responsible for a range of tasks to ensure the seamless operation of IT systems and provide technical support to end-users. You will play a key role in upgrading and maintaining devices, assisting with user onboarding, and providing day-to-day IT support. As the IT Support Technician, you will be:
Re-imaging Laptops/Desktops to Windows 11, ensuring systems are updated and fully functionalUpgrading hardware (RAM, hard disk drives, and firmware) to improve system performance and capacityAssisting users with OneDrive to transfer data and ensuring a smooth transition to cloud storage solutionsInstalling software and assisting with onboarding users from an IT standpoint, ensuring systems are ready for useSupporting room/desk moves from an IT perspective, ensuring that all devices are correctly set up and connectedProviding day-to-day general IT support to staff, troubleshooting issues, and ensuring minimal downtimeCollaborating with the IT Manager to create and review IT policies and procedures
To be considered for the IT Support Technician role, you will need:
Proven experience in IT support or a similar roleStrong knowledge of Windows 11, hardware upgrades, and general system troubleshootingFamiliarity with OneDrive and cloud-based data managementExperience in assisting with IT onboarding and device setupExcellent communication skills with the ability to explain technical information to non-technical usersStrong problem-solving abilities and attention to detailAbility to prioritise tasks in a fast-paced environment and manage multiple responsibilities effectivelyA proactive, team-oriented attitude and willingness to assist with various IT-related tasks
This is a full-time, temporary role with potential to become permanent, offering a competitive pay rate of £13.50 - £15.00 per hour, based at the company's head office near Conwy. Working hours are Monday to Friday, 9:00 AM – 5:00 PM.....Read more...
Key responsibilities:
Assist in the design, development, and testing of software applications
Write simple code following specifications, best practices, and coding standards
Debug and troubleshoot issues in existing software
Work collaboratively with team members, including developers and testers
Maintain accurate documentation of code and development processes
Ensure that software solutions meet user requirements and business objectives
As an Apprentice Software Development technician, you will have the opportunity to work closely with a team of software engineers to support the development, implementation, and enhancement of the Machine Sentry product.
You will undergo a structured training program on the Software Development Technician course. This will involve remotely attending classes / workshops with the provider as well as on-the-job training.
You will be expected to actively participate in the full development lifecycle applying the knowledge and skills gained though the apprenticeship course. Training:Level 3 Software Development Technician Apprenticeship Standard:
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/software-development-technician-v1-1Training Outcome:
Upon completion of the apprenticeship, the applicant will have a Level 3 qualification for a Software Developer Technician
Employer Description:AVT Reliability Ltd is a leading innovator in the field of condition monitoring solutions, specializing in condition monitoring systems that leverage multiple techniques to enhance equipment performance, reduce downtime, and improve overall system efficiency.
Machine Sentry is a cloud based condition monitoring platform built in house comprising a mixture of software and hardware components, designed to help organizations monitor the health of their machinery and equipment. It combines technologies like vibration analysis, thermograph and oil analysis to detect potential faults before they lead to failure.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Team working,Passion for technology,Collaboration skills,Willingness to learn,Proactive,Self motivated,A software development passion,Able to work independently,Programming language interest....Read more...
Taking incoming calls from customers and logging issues onto the CRM system
Dealing with basic problems e.g. access to software remotely, mute button on PC is disabled, and internet is not working
Providing advice and support over the telephone
Responding to email enquiries
Organising repairs
Updating customers on the progress of repairs
Dealing with any other duties as and when required
Completing basic repairs if required
Personal specification
The ideal candidate will have excellent communication skills
Reliable, approachable and upbeat
You will need to have an excellent telephone manner
The ability to work well in a team as well as independently
Keen to learn
An IT-related qualification would also be advantageous
The role will involve being the first point of call for customers with technical issues/problems relating to specialist software and hardware
Training:
Level 3 Information Communications Technician Apprentice
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:The company is a UK leading provider of hardware and software for the blind, visually impaired and those with learning difficulties. They work in unison with private individuals, charitable organisations, educational establishments and commercial enterprises, to help users fully realise their potential. They are now looking for an apprentice to join their friendly team in Northampton.Working Hours :Monday to Thursday 9:00 – 17:30, Friday 9:00 – 17:00 with 1 Hour for lunch (except Friday which is 30 minutes).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Manage the day-to-day operation of the IT helpdesk, providing administrative support for IT-related business functions
Provide 1st and 2nd line support to both staff and tenants
Take ownership of open issues, working through to resolution, including collaboration with third-party vendors as required
Perform hardware repairs and upgrades as needed
Carry out hands-on tasks such as moving and installing physical equipment
Undertake hardware and software installations
Effectively communicate issues and solutions to the business and within the IT team
Contribute to IT projects, including product testing, research, implementation, and post-support
Assist in monitoring and maintaining the company server, network, and online infrastructures
Collaborate with the company approved suppliers in executing necessary tasks
Review company technologies, procedures, and processes, identifying improvements and operational benefits
Assist in developing company policies and procedures
Document solutions and troubleshooting processes
Maintain a safe and tidy work environment, adhering to safe working procedures
Training:
Information Communications Technician Level 3
Training is delivered entirely remotely. The apprentice will attend lessons either from home, or in the office. This will be discussed at a later stage
Training is on a bi-weekly basis
Training Outcome:
Further responsibilities and career progression within the organisation
Further qualifications and training will be available beyond completion of the apprenticeship, with opportunities to branch off into other aspects of IT and Cyber Security
Employer Description:The organisation is a not for profit Limited company based in Rainham, Essex on a 19 acre site, split over 3 building. The organisation supplies high grade office, teaching, workshop and conference space to an on-site tenant base of over 100 companies and additionally to business in the local area.Working Hours :Monday to Friday 9am to 5pm, however, working hours negotiable.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Providing IT support to both internal teams and external clients.
Troubleshooting technical issues across various software and hardware platforms.
Assisting with system maintenance, updates, and installations.
Learning about networking, cybersecurity, and cloud-based services.
Working as part of a dedicated IT support team to ensure smooth daily operations.
Engaging with customers to provide high-quality technical support.
Training:
L3 Information communications technician Apprenticeship Standard
Training Outcome:Possible full-time position within the business and progression to Level 4. Employer Description:Unilink Software is an award-winning company providing innovative software solutions for the criminal justice sector. Their work makes a real difference, improving efficiency and security in prisons, probation, and law enforcement. With a supportive and flexible working environment, Unilink Software is the perfect place to start your IT career.Working Hours :Monday to Friday, shifts TBC.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
The day to day activates of this role will be varied but will include the follow:
Helpdesk support queries, problems and incidents
Account creation (Moves, Additions, Changes)
Compliance Tasks (Keeping users security compliant)
Remote assistance on staff computers: Troubleshooting and Problem Solving
Remote installation of software, updates, bug fixes and patches etc.
Administrative tasks such as creating lists of users/tasks/problems
Resolving technical issues and providing solutions in a timely fashion
Accurately logging all support tickets, recording solutions
Training:The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times.
This apprenticeship has two routes:
The Support Technician role is based around resolving system user queries and faults in a helpdesk environment. Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer
The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues. Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services
Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects. This ensures that learning and skills are directly applied to the apprentice’s role, and maximises the time used as part of off-the-job training.Training Outcome:
Potential to be promoted into an Associate or Technology Delivery Analyst
Employer Description:McCann Worldgroup, part of the Interpublic Group (NYSE: IPG), is one of the world's largest marketing communications networks.Our estimated 20,000 employees are united across 120 countries by a single mission: to help brands play a meaningful role in people’s lives.Working Hours :40 hours
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
