Guest Service Jobs   Found 135 Jobs, Page 6 of 6 Pages Sort by: Relevance Date

2025 Playland BBQ Attendants & Cooks

Part-time; Event BasedDate Posted: February 26, 2025BBQ Attendant: $18.01/hour (PG 62) plus 10% in lieu of benefits and vacationBBQ Cook: $19.41/hour (PG67) plus 10% in lieu of benefits and vacationWhy join our Team? We create memorable experiences, and we have fun doing it – join us!Base wage starts at $18.01/hr with 10% additional pay in lieu of vacation & other benefits, resulting in a total of $19.81/hour.Training and development - learn new skills and gain valuable work experience.Career growth – opportunities for promotions and position transfers.Opportunity to create lasting memories & friendships.Great perks & employee rewards! Employee discounts on passes to Playland, The Fair, and Fright Nights, as well as at all PNE Food Stands!We want to recognize you – gift card rewards available all season long!Enjoy a free evening at Playland with your friends and family during our Employee Family Night! What will you do this year?In your role as a Playland BBQ Attendant and Cook, your primary accountabilities will be to: Provide an exceptional guest experience by greeting guests in a polite and friendly manner, while providing timely service.Monitor food levels to ensure items remain in stock and assist with both setup and take down BBQ Buffets after service.Prepare and grill a variety of foods for BBQ Buffets, and provide relevant food information regarding dietary restrictions when requested.Collaborate with other team members to ensure timely service while ensuring the BBQ areas are maintained adhering to food safety standards.Perform other related duties as assigned. What else? Must be comfortable handling a variety of food products including beef, pork, chicken, and seafood.Must be comfortable working around cooking grills and in a hot environment.Customer service experience is an asset.Must be able to work independently under minimum supervision.Must have sufficient physical strength, stamina, and coordination to permit the performance of assigned tasks, which includes walking and standing for the duration of shifts.Must possess the ability to lift up to 50lbs on a regular basis.Food Safe Level 1 certificate is required for the BBQ Cook position, and is considered an asset for the BBQ Attendant position.Must be available for a minimum of 3 shifts/week on operational days (excludes Mondays & Tuesdays). When will you work? Dates: Playland is open from May 17th – September 1st Employees hired for the Playland season will also be required to work select dates in October for the Fright Nights operating season. Hours: Playland will operate daily from 11am – 5pm; and on Fridays & Saturdays will also operate during the evening from 6pm – 11pm.Shifts will be scheduled according to operational times and may vary week over week. Availability Requirements: at least 3-4 days per week, including evenings and weekends.Training: Training for Playland positions will begin at the end of April and run through the month into May. There is a mandatory training date for all employees on Saturday, May 10. How to Apply?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the roles are filled. Preference will be given to candidates who submit their resume before Sunday, March 9, 2025.Successful applicants will receive an interview invitation via email in late March. Virtual group interviews will be held on April 1st, April 3rd. The interview invitation will allow all candidates to choose their preferred Playland jobs.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.  ....Read more...

Chief Financial Officer

Our client is a well-established and growing hospitality group with a portfolio of hotels across the UK. Known for delivering high-quality guest experiences and operational excellence, they are now seeking a strategic and commercially focused CFO to join their executive team and lead the financial function through the next phase of expansion.Role Overview: As CFO, you will be a core member of the senior leadership team, responsible for driving financial strategy, overseeing the day-to-day finance function, and supporting the group’s continued growth and profitability. You will play a critical role in areas such as funding, operational planning, performance reporting, and capital investment. The role requires a forward-thinking leader with a strong commercial mindset and experience in multi-site, service-driven environments.Key Responsibilities: Develop and implement a corporate financial strategy and annual business plan aligned with the group’s objectives Lead on fundraising, refinancing, and investor relations, supporting future development and refurbishment projects Oversee and develop the finance team, fostering a culture of accountability and continuous improvement Work closely with the CEO and Board on strategic planning, forecasting, and stakeholder engagement Contribute to the identification and development of new revenue opportunities and partnerships Ensure robust financial controls and compliance across the group Prepare and manage the operating budget, driving performance through data-led decision-making Oversee all fiscal operations, including cash flow, financial reporting, and P&L management Manage banking relationships and oversee treasury functions Produce timely and accurate management accounts, statutory reporting, and cash flow projections Monitor the group’s tax compliance and oversee all related filings Desired Skills and Experience: Fully qualified accountant (ACA / ACCA / CIMA) Proven track record in senior finance leadership, ideally within hospitality, leisure, or multi-site operations Strong technical knowledge and experience in financial planning, reporting, and control Excellent leadership and team development skills Confident communicator with the ability to engage across all levels of the organisation Highly analytical, with a commercial mindset and strong attention to detail Comfortable working in a fast-paced, operationally complex environment Advanced Excel and financial modelling skills ....Read more...

Sales Manager - Branded Hotel in Hounslow

Sales Manager - Branded Hotel in HounslowLocation:    HounslowSalary:       Up to £45,000 + BonusAre you an ambitious and motivated sales professional with a passion for hospitality? Do you have a knack for building relationships and driving revenue growth? If so, we want you to join our clients team as a Sales Manager, for an estalbished branded hotel in Hounslow.As a Sales Manager, you will play a key role in driving business development, creating long-lasting relationships with clients, and enhancing our hotel’s presence in the market. You’ll be at the forefront of the commercial success, ensuring that the hotel not only meets revenue goals but exceeds guest expectations. If you’re looking for an exciting challenge where you can grow and make an impact, this is the perfect opportunity for you!Key Responsibilities: Develop and execute strategic sales plans to drive hotel revenue, focusing on both corporate and leisure segments. Build and nurture relationships with corporate clients, event planners, travel agencies, and local businesses. Identify new business opportunities and effectively target potential clients to maximize revenue. Drive the sales process from lead generation to closing deals, ensuring seamless communication and follow-up throughout. Represent the hotel at industry events, trade shows, and networking functions to promote the hotel’s services and brand. Collaborate with the marketing team to create promotional materials and campaigns that support sales goals. Regularly monitor market trends, competitor activities, and customer feedback to fine-tune sales strategies. Work closely with the hotel’s operations team to ensure client satisfaction and smooth coordination of services. Track and report on sales performance, achieving set targets and KPIs. Ideal Candidate: Proven experience in a sales or business development role within the hospitality industry, ideally with experience in a branded hotels. Strong interpersonal and relationship-building skills, with the ability to engage and influence clients. Target-driven with a track record of meeting and exceeding sales goals. A proactive, self-starter with a can-do attitude and a passion for delivering exceptional results. Good understanding of the London market and local business landscape. Excellent communication skills, both written and verbal. Strong organizational and time-management skills with the ability to juggle multiple priorities. A team player with a collaborative mindset and a focus on delivering great customer service. Proficiency in Microsoft Office and CRM systems. ....Read more...

2025 Playland Grounds Maintenance Attendants

Part-time; SeasonalDate Posted: February 26, 2025Playland Grounds Maintenance Attendant: $18.01/hour (PG 62) plus 10% in lieu of benefits and vacationWhy join our Team? We create memorable experiences, and we have fun doing it – join us!Base wage starts at $18.01/hr with 10% additional pay in lieu of vacation & other benefits, resulting in a total of $19.81/hour.Training and development - learn new skills and gain valuable work experience.Career growth – opportunities for promotions and position transfers.Opportunity to create lasting memories & friendships.Great perks & employee rewards! Employee discounts on passes to Playland, The Fair, and Fright Nights, as well as at all PNE Food Stands!We want to recognize you – gift card rewards available all season long!Enjoy a free evening at Playland with your friends and family during our Employee Family Night! What will you do this year?In your role as a Playland Grounds Maintenance Attendant, your primary accountabilities will be to: Ensure that assigned areas such as picnic areas, attractions, and all other spaces on the Playland site are maintained in a clean and debris-free manner at all times.Ensure that the assigned washrooms are maintained in a clean and tidy fashion at all times.Conduct cleaning duties that include, but are not limited to, emptying waste disposal bins, sanitizing food consumption areas.Provide exceptional and friendly guest service.Ensure PNE Uniform and Appearance policy is adhered to at all times.Perform other related duties as assigned. What else? Previous janitorial experience is preferred.Must be willing to complete cleaning duties that include, but are not limited to, emptying waste disposal bins, sanitizing food consumption areas, and cleaning washrooms.Must be able to work independently under minimum supervision.Must have sufficient physical strength, stamina, and coordination to permit the performance of assigned tasks, which includes walking and standing for the duration of shifts.Must be available for a minimum of 3 shifts/week on operational days (excludes Mondays & Tuesdays). When will you work? Dates: Playland is open from May 17th – September 1st Employees hired for the Playland season will also be required to work select dates in October for the Fright Nights operating season. Hours: Playland will operate daily from 11am – 5pm; and on Fridays & Saturdays will also operate during the evening from 6pm – 11pm.Shifts will be scheduled according to operational times and may vary week over week. Availability Requirements: at least 3-4 days per week, including evenings and weekends.Training: Training for Playland positions will begin at the end of April and run through the month into May. There is a mandatory training date for all employees on Saturday, May 10. How to Apply?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the roles are filled. Preference will be given to candidates who submit their resume before Sunday, March 9, 2025.Successful applicants will receive an interview invitation via email in late March. Virtual group interviews will be held on April 1st, April 3rd. The interview invitation will allow all candidates to choose their preferred Playland jobs.We look forward to hearing from you!The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.  ....Read more...

Lottery Clerk

Seasonal Part-time: May to September; 2-5 shifts/week (Weekends and evenings as required)Wage & Pay Grade: $24.95/hour (PG 100); plus 10% in lieu of benefits and vacationDate Posted: March 3, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams:  the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events.  In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance.  The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. We are looking for a talented individual to join our PNE Gaming Team and provide exceptional service to all guests in the sale of PNE Prize Home Lottery tickets. The PNE Gaming Department oversees all gaming functions including PNE Prize Home Lottery, 50/50 Draw, and Wheel of Fortune Games. If you would like to work in a fun and rewarding environment, then this could be the job for you!Why join our Team? Exhilarating and fun-loving culture Flexible work environment  Opportunity for free or discounted tickets to shows, events, sports games, and much more  Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands Competitive compensation package Opportunity to create lasting memories and friendships!  What will you do this year?In your role as a Lottery Clerk, your primary accountabilities will be to: Input Prize Home entries and results into the computer system.Coordinate all matters pertaining to the sale of tickets either over the phone, through retail, or through the website.Accurately reconcile and account for sale of tickets and cash.Accurately verify and account for all daily transactions (tickets sold and money received).Work in compliance with all health and safety requirements as determined by WorkSafeBC, and all other applicable legislation and company policies.Perform other related duties as required. What else? Successful completion of Grade 12; and a combination of post-secondary course work/training and relevant work experience is an asset.Must be at least 19 years of age by May 1st, 2025.Previous office experience in a similar capacity is preferred.Proficiency in computer applications including but not limited to MS Office Suite (Excel, Word, etc.) with a minimum typing speed of 50 words per minute.Keen attention to detail with strong written and verbal communication skills.Strong and meticulous mathematical ability is an asset.Ability to deal with customers and co-workers in a courteous and professional manner is essential.Ability to work independently with little supervision; and have the ability to take initiative and self-regulate when necessary.Ability to deal with confidential matters and use discretion.Ability to work in a faced-paced environment and manage a diverse workload under pressure.Possess strong organizational skills.Ability and willingness to work extended hours, evenings, and weekends if required.Candidates must undergo a Criminal Record Check. Availability requirements: Must be available to work between 4-7 hour shifts between 9am-9pm (possibility of extended hours during Fair)Must be available to work between 2-5 shifts per week.Must be available to work through Labour Day weekend. Candidates must have flexible availability as the call centre is open 7 days a week.Must be willing to work evening and weekend shifts as operationally required. Who are you? Skillful communicatorService focusedProactiveReliableDetail-oriented Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.  ....Read more...

APPRENTICE EARLY YEARS PRACTITIONER

Job duties: To ensure operational policies and procedures implemented by Banana Moon. Franchise are adhered to, ensuring relevant legislation is met. Maintain and promote the brand of Banana Moon Franchise. To support and demonstrate inspiring and ambitious practice. Respond professionally to complaints (verbal/written), recording and reporting to management and assist positively with any actions required. Assist with Head Office Visits and Inspections. Adhere to room ratios in line with policy and rotas. Ensure daily room registers and records of children in attendance are accurate. Adhere to Health and Safety policies, completing risk assessments, hazard logs and documentation as set out in the operational plan. To participate in the emergency and security procedures such as emergency evacuation, door security and e-safety. Be alert to issues of safeguarding, ensuring that the welfare and safety of the children and adults is paramount, recording and reporting any concerns to the DSL. Maintain high standards of cleanliness and hygiene in practice, ensuring relevant documentation is completed as required. To administer first aid and medication as appropriate and keeping the manager informed of any actions. Active involvement in staff meetings, which support continually evolving high standards of practice. Participate in the induction process for students’ continuing a programme of mentoring and guidance. Participate in safer recruitment process, providing trial feedback on candidates. To understand key children’s culture, level of development and identify next steps with line mangers support. To work with colleagues in observation, assessment, and planning, to ensure the provision of a stimulating environment with a balance of challenging and inspiring child/adult lead activities reflecting children’s individual needs and interests. To ensure the detailed record keeping for key children’s development maintaining these records on a regular basis with quality meaningful observations and assessments and to involve families in the process of planning and sharing of children’s progress. Oversee the settling in of new children in a sensitive manner, ensuring all relevant documentation is completed, liaising closely with families and staff to ensure home life and children’s interests are utilised for reassurance. Customer Service Operations To participate in informative, professional, and welcoming show arounds to prospective customers. Maintain confidentiality of sensitive family information whilst adhering to child protection policy and procedures. Contribute to nursery communication with families via newsletters, open days/evenings, building and maintaining strong key person relationships. To undertake such other duties as reasonably requested by the Manager to work in a flexible way when occasions that tasks arise which are not specifically covered in their job description. Training:The successful candidate will start a Early Years Educator Level 3 qualification with Eden Training Solutions. This will be delivered on a Hybrid role with a mixture of face to face visits, webinars and online sessions.Training Outcome: The opportunity to progress into team leader and management roles will potentially be available to suitable candidates. Employer Description:About our team- At Banana Moon Billericay we are very lucky to have such a talented team who are your best cheer leaders to support you with your career path. We will always look further into ways that you can create different areas, activities and expand your knowledge to empower you in your development. Every other month as a team we all go out for a meal and or team building activity such as Axe throwing or Crazy Golf. There is an annual Black tie event with Banana Moon which the directors pay for you to attend. All you need to do is find the outfit and guess who you are going to impress with the top secret event details and guest line up kept under wraps till the very end! Each member of staff is given a Easter and Christmas celebration treat what will you choose this year, will it be Chocolate or Wine? As a management team we provide a employee of the month and staff appreciation treats for all of the team. After a long day you don't need to be tidying the floors for the 10th time that day we have a cleaner that comes in and will tidy our toilets and mop the floors so you don't have to! Make your workplace your own happy place and enjoy every minute of what you do. Being with Banana Moon Billericay help you to progress in your career and will support you along the way to be the best version of yourself you can be!Working Hours :Shift pattern available and to be discussed at interview, 30-40 hours over 3-5 days). No weekend work.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Millwright

Full-time, PermanentWage with TQ: $46.12/hour (PG4T) plus Benefits and VacationDate Posted: Februrary 10, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events.  In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance.  PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. We are seeking a mechanically apt and hard-working individual that has a passion for the Ride Attractions industry and the Pacific National Exhibition (PNE). The Tradesperson II - Mechanic will work under the direction of the Manager, Maintenance & Facilities. The position will operate vehicles and tools/equipment in compliance with all health and safety requirements as determined by WorkSafeBC, and all other applicable legislation and company policies. WHMIS, Lock Out, Zoom Boom, and Fall Arrest training will be provided on an as needed basis.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentBe a part of the growth of one of Vancouver’s most iconic institutionsJoin a diverse, passionate and enthusiastic team What will you do this year?In your role as a Tradesperson II - Millwright, your primary accountabilities will be to: Rebuild and/or repair of rides & attractions as specified.Perform accurate and timely ride inspections.Maintain all required service records and logs.Make recommendations for improvements, modification, upgrades and report findings to Supervisor on a timely basis.Assist with major overhauls, modifications and alterations as required.Ensure the safe operation of each work area and each work project.Participate and lead safety related discussion in Toolbox Talks meetings.Meet all required training obligations, including attendance, active participation, exam writing and meeting any other certification required.Provide direction to junior technicians as required.Assist with general cleaning, inspection and reassemble equipment as needed.Responsible for assisting with daily preventative maintenance program.Install new equipment.Maintain a safe and clean working environment.Safely operate mobile equipment (forklifts, scissor lifts, zoom booms).Perform other related duties as assigned. What else? Must have successful completion of Grade 12.Successful completion of post-Secondary training to a Trades Qualification (TQ) or equivalent industry experience.Mechanic or Millwright license preferred.Valid British Columbia Class 5 driver’s license (must provide driver’s abstract).Required to be a designated member of the High Angle Rescue team.Must obtain NARSO / AIMS license after completing the required hours.Experience in a diverse industrial environment.Strong mechanical aptitude and strong communication skills both written and oral.Ability to work both day and afternoon shifts, weekends and holidays as required.Proven abilities to problem solve, trouble shoot and work with deadlines.Strong interpersonal skills, including tact, diplomacy and flexibility to work effectively with management, staff, contractors and guests.Ownership of tools and safety boots a must.Exposure to machining equipment an asset.Diverse background trouble shooting hydraulics an asset.Welding experience is an asset (SMAW all position CWB certified welder/fitter).Ability to work outdoors in all types of weather conditions.Occupational First Aid Level II is an asset.Required to meet the physical demands of the job including weights of up to 23kg, heights of 70m, frequent standing, walking, twisting, reaching, bending, crawling and ability to work with ladders.Successful candidates must undergo a Criminal Record Check. Who are you? Strong communicatorTakes initiativeTeam playerEnjoys a fun and diverse environment within hospitality industry Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. We look forward to hearing from you! The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.  ....Read more...

Facilities & Grounds Maintenance Manager

Full-Time; PermanentDate Posted: February 11, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams:  the 15-day annual summer Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events.  In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance.  The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. We are seeking a mechanically apt individual that has a passion for the Attractions & Entertainment industry; and the PNE. The Facilities and Grounds Maintenance Manager will be responsible for the management and provision of a range of Trade’s/technical services to ensure that the grounds and facilities are fully maintained, operational and safe for those utilizing the PNE site. With a strong focus on safety, the incumbent will contribute to developing and implementing preventative and predictive maintenance schedules using CMMS platform to driveThe Pacific National Exhibition (PNE) is looking for a proactive and organized Manager of Facilities & Grounds Maintenance to oversee day-to-day maintenance operations. This role is ideal for a strong leader with experience in facilities management, project coordination, and team supervision. The successful candidate will thrive in a fast-paced, time-sensitive environment, ensuring compliance with all safety regulations while keeping our facilities and grounds in top condition. Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsOpportunity to create lasting memories and friendships! What will you do this year?In your role as Facilities & Grounds Maintenance Manager your primary accountabilities will be to: Plan, manage, and oversee all aspects of facilities and grounds maintenance, ensuring infrastructure, buildings, and outdoor spaces are well-maintained, fully operational, and safe for visitors, exhibitors, and event attendees year-round.Develop and implement preventative maintenance programs for fleet, assets, grounds, and facilities to prolong lifespan and minimize disruptions.Build and lead a skilled and responsive Facilities & Grounds Maintenance team, providing clear direction, training, and resource allocation to support operational goals. Maintain safety standards, policies, and training programs for staff.Prepare, manage, and oversee operating and maintenance budgets, ensuring cost-effective use of resources while maintaining high service levels.Contribute to long-term strategic and business planning, set maintenance standards, and ensure adherence to regulatory requirements, industry standards, and safety protocols.Select, negotiate, and oversee external contractors, monitor work, and approve invoices. Prepare detailed cost estimates for capital projects, event preparation, and non-routine maintenance.Create and implement safe work procedures, conduct risk/hazard assessments, document corrective actions, and promote a safety culture within the team and across the site.Support technical event setup and teardown for a wide range of PNE events, including the PNE Fair, concerts, festivals, sporting events, community events, and tradeshows.Administer the Collective Agreement with support from People & Culture, handling employee issues, investigations, and disciplinary actions as needed.Respond to urgent facilities and grounds issues at any time of day or night to ensure operational continuity.Perform other related responsibilities as required.  What else? Must have 5–7 years of progressive experience leading facilities, maintenance, or operations teams, including direct supervision in a hands-on environment.Strong understanding of facilities and grounds maintenance best practices, including safety protocols, regulatory requirements, asset management, and CMMS systems.Post-secondary degree, diploma, or certificate in Facilities Management, Engineering, Trades, Millwrighting, or a related field (or equivalent experience).Minimum 5 years’ experience managing maintenance or facilities teams in a multi-faceted, event-driven environment.Proven ability to oversee daily maintenance operations, including preventative maintenance, emergency repairs, and equipment upkeep.Strong leadership, communication, and team-building skills, with the ability to engage, motivate, and support staff.Skilled in troubleshooting, prioritizing tasks, and making sound decisions in a fast-paced, high-pressure environment.Experience working with unionized staff and external contractors, ensuring compliance and effective collaboration.Ability to oversee technical services while ensuring facility safety, efficiency, and adherence to standards.Successful candidates must undergo a Criminal Record Check Who are you? Versatile & AdaptableHighly OrganizedInspiring LeaderSafety DrivenDedicated & HardworkingCollaborative Team Player Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $95,000 - $115,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements.  The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.  ....Read more...

Assistant Manager, Festival Programs

Seasonal; ContractDate Posted: March 4 , 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams:  the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events.  In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance.  The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.Our ideal candidate will possess strong leadership, organizational & communication skills and will have a background in events, production, theater or film. The Assistant Manager, Festival Operations will work in compliance with all health and safety requirements as determined by WorkSafeBC, and all other applicable legislation and company policies.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as an Assistant Manager, Festival Programs, your primary accountabilities will be to:Playland/Fair  Lead for Mascot program.Provide support for Haunted Attraction daily operations.Provide support for Temp tattoo daily operations.Support costumes & MUA teams.Provide support on budgeting, including monthly reconciliation.Assist with the development of comprehensive training programs.Assist within hiring processes for Haunted Attractions, Temp Tattoos, and Mascot(s) for Fair & Playland season.Support on scheduling, and payroll for haunted attraction, temporary tattoos, and mascot(s).Support on Fair Planning processes.Festival Programs Duty manager, as required. Fright Nights: Provide support with atmospheric entertainment (roving entertainment & opening scaremony) including the auditioning processes, concept of entertainment, and scheduling of shows.Support of Fright Nights Planning processes.Support within the daily maintenance, set up, operations, and tear down of assets.Provide support with build crews for event set up, schedules and build.Assist with the development comprehensive training programs.Assist within the hiring processes for all haunted attractions.Support in the design and concept for costumes & MUA teams.Assist with event day haunted attraction operations & nightly duty manager responsibilities.Support with oversight of office admin, and prep team. What else? A university degree in a relevant discipline and considerable program and show production experience, OR an equivalent combination of education and experience.1-2 years in a management or supervisory role. Experience managing a large team, experience in a union environment.Excellent communication, supervisory, and leadership skills.Ability to strategically plan for long and short-term responsibilities. Ability to manage multiple projects and a time.Ability to foster effective and positive working relationships with internal and external contacts, able to work in a collaborative environment.Must have excellent organizational skills, and the ability to provide timely and high-quality service. Able to produce and follow work back schedules, production timelines, and update on project progress regularly.Must have superior time management and multitasking skills, with the proven ability to prioritize tasks and manage a variety of diverse projects with minimal supervision.Must have strong computer skills and be proficient with Microsoft Office Suite applications (Excel, Word, PowerPoint)Must be available to work extended hours and work weeks during events and peak periods.Successful candidates must undergo a Criminal Record Check. Who are you? OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a full-time contract position with a typical salary range of $22 - $24 per hour.  The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures.  As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...

Manager, Marquee Events

Full-time; Contract(April 1, 2025 to September 30, 2026 with possibility to extend)Date Posted: February 11, 2025Who we areThe Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through three activity streams:  the 15 day annual summer Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events.  In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance.  PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. The PNE is a matrixed organization that serves four core activity streams and multiple departments. The PNE’s Fair and Festival Operations Department oversees the company’s internally produced events such as the Summer Fair and Fright Nights as well supporting special projects such as the 2026 FIFA FanFest being hosted on the PNE festival grounds.   Our Fair and Festival Team Profile Inspires an exhilarating and fun-loving workplaceSupports a flexible work environmentInnovates in both concept and processThrives and promotes a fast-paced event operation cultureCollaborates with all departments in a positive and proactive way What will you do this year?Manager, Marquee Events is a leadership position that reports to the Director, Fair and Festival Operations and has direct accountability to coordinate and plan PNE’s responsibilities for delivery of the 2026 FIFA FanFest with a focus on integrating this festival’s impact into the year-round event and Fair operations.In your role as the Manager, Marquee Events, your primary accountabilities will be to:Leads Team Leads cross departmental and cross agency planning meetingsGives clear direction and required support to achieve business targets and outcomes.Monitors team progress on objectives and clears barriers to success.Directs operational teams through delivery of events with a project management mindset and a strong attention to timelines and details.Champions an inclusive and collaborative working environment.Models the PNE’s core values while demonstrating respect and kindness; is accountable to performance; and fosters collaboration. Leads the Business Develops plans, manages deliverables and reports outcomes for FIFA FanFest and Summer Fair.Is accountable for coordinating internal PNE planning along with multiple agencies for delivery of FIFA FanFest. You will work collaboratively with the Host Committee team and other delivery partners to ensure financial and event operational objectives are met for all parties.Develop cohesive and integrated event plans for FanFest and Summer Fair that maximize efficiency and cost effectiveness.Ensure adherence to venue policies and procedures with respect to health and safety, customer service, and labour managementCreate production schedules, timelines, event specs using Momentus system other event planning materialCreate and implement innovative ideas, and strategies that ensure an outstanding experience for guests. Collaborates with the Marketing, Sales, and Operations departments (ie-Food & Beverage, Public Safety, Facilities & Maintenance) to ensure ideas and strategies are successful.In partnership with the Director of Fair and Festival Operations, build, own and maintain processes to implement efficiencies, standards and operations across the organizationAssign and monitor resources to ensure project efficiency and maximize deliverablesPrepare and present updates for relevant management channels, ensuring effective collaborative project planning is achieved. Report project outcomes and/or risk to appropriate stakeholders and escalate issues, as necessary, according to project work plansEvaluate and mitigate risk by anticipating various scenarios throughout the course of a project and build actionable plans accordingly What else? Diploma, Certificate or degree in Event Management, Business Administration or a relevant discipline or an equivalent combination of education & experienceMust have 5 years of experience of Managing dynamic teams.3-5 years of experience in the live events industry is preferred.Must have previous experience with business development and building strategic growth plans with demonstrated success in revenue-generating program developmentMust be able to work an event-based work schedule which includes weekends, late nights, extended hours, and extended workweeks.Proven ability to work in matrixed or cross-functional organizations building strong relationships with the general public, industry partners, and business stakeholders to deliver events and servicesKnowledge of the planning, production, and management of major events within the entertainment industryKnowledge of CAD and/or Momentus system is considered an asset.Ability to create planning documents and tools to efficiently execute eventsMust possess good decision-making skills with the ability to react well to high-pressure situations and tight timelinesSuccessful candidates must undergo a Criminal Record Check Who are you? Exceptional Project ManagerAccountable for performanceDetail-oriented and results focusedEntrepreneurial spiritCommunicates with courageMotivated by fast-paced environmentsSkilled at problem-solvingEffective communicatorTime Management Expert Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. We look forward to hearing from you!  Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a contract, full-time position with a typical salary range of $75,000-90,000 per annum.  The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures.  As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...