End User Compute EngineerWindowsAerospace & DefenceRemote, occasional travel to GuildfordUp to £60,000 + Bonus
*Successful candidates will need to undergo a Security Clearance check*
We’re working with a global organisation that provides products and services to UK and US government agencies to span areas including Maritime, Air, Land, Cyber, Electronics and Aerospace. You’ll be joining during an exciting time of growth and innovation, working on multi-billion-pound programmes of work for the Ministry of Defence.
Key Responsibilities:• Building and maintaining Windows desktop images.• Provide support for Infrastructure, Networks, and Windows Systems and applications.• Look for ways to maximise Desktop performance through monitoring, troubleshooting and scheduling upgrades.• Secure Windows Systems, administering firewalls and switched network environments.• Collaborate with the team to develop solutions approved by Architecture.
Background required:• Windows background• Strong VMWare knowledge, ideally with Horizon• Automation tools: Packer and PowerShell• Understanding of Active Directory, DNS etc for troubleshooting • Experience with CIS benchmarks
What’s on offer:• Salary up to £60K + 2.5% Bonus + Private Healthcare + Share Schemes + 25 days leave rising with service (bank holidays on top) + Pension + life assurance and more.• Extensive career development and progression opportunities tailored to your goals.
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Technical Support EngineerBack-Office SolutionsMaidstone, KentUp to £36,000
We’re working with a leader in outsourced back-office solutions to search for a Technical Support Engineer to join them on-site at their new offices just outside of Maidstone. The organisation has technology at their core and utilises bespoke software platforms to consult with their customers and provide back-office outsourcing solutions to SMEs across the UK. This role will lean more on project delivery.
Key Responsibilities:• Provide 1-3rd Line Support to 100+ users.• End-to-end technical project delivery.• Ensure seamless operation and security of IT infrastructure.
Background required:• Strong technical support background covering Windows 10/11 Desktop, Windows Server 2019+, Firewalls, VPNs, Hyper-V/Server Virtualisation, M365 administration/configuration.• Some project delivery experience.• Working independently rather than part of a larger/wider team.
What’s on offer:• Starting salary up to £36,000• 26 and a half days leave + bank holidays (increasing with service)• Buy and sell holiday scheme• Private Healthcare Insurance + Virtual Private GP• Retail Discounts• Pension, Income Protection, Life Cover + much more
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Catfoss Recruitment Ltd are currently in partnership with an Energy Generation Asset Management company that is looking to recruit several BESS (Battery Energy Storage System) Field Service Engineers in several locations around the UK to their expanding team on a permanent basis.Field Service Engineers required for the following areas: Manchester/Sheffield area, Bristol/Swindon area, South East (Essex/Kent) areaThe Field Service Engineer (BESS) will perform preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on energy storage units at various BESS sites. This role is to report to the O&M Manager.Field Service Engineer (BESS) - Tasks & Typical duties/responsibilities:• Maintain Energy Storage Systems to a high standard by carrying out regular inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance works • Perform system software and firmware upgrades• Monitor operation performance monitoring and data assessment• Provide phone support and remote diagnostics to customers• Troubleshoot equipment located at BESS sites• Manage spare parts• Responsible for safety work complying with local safety regulations and safety standards • Conduct risk assessment and implement safety measures• Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips• Assist the in-house system engineering group in product development and/or project work• Provide suggestions based on field experience, to improve the products Field Service Engineer (BESS) - Essential Requirements:• Qualification in an electrical/ electro-mechanical discipline• Previous electrical or multi skilled maintenance experience• Basic IT skills (Word Processing, Outlook, Excel, IP and software for troubleshooting)• Qualification of working on Site safely• This role involves travelling to different sites with occasional overnight stays. Field Service Engineer (BESS) - Preferred Experience but not essential:• Working experience with BESS• Working knowledge of HV/LV power electronics including Inverters / Converters / Transformers• Previous HVAC training and F-Gas qualification• Strong understanding of IT related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols• C&G2391-5 Test & Inspect or equivalent • Familiar with BS7671• HV authorised personField Service Engineer (BESS) - We offer:• Competitive salary based on experience and qualification• Holidays • Workplace pension• Full training, company van, sim card, fuel card and laptop will be provided• Team building events and employee learning opportunitiesField Service Engineer (BESS) previous suitable job titles: Service Engineer, BESS Engineer, PV Engineer, PV Technician, Service Technician, BESS Technician, Solar Technician, Solar Engineer, Electrical Engineer, Electrical Technician, Battery Energy Storage Engineer, Battery Energy Storage TechnicianPlease apply ASAPDue to current high volumes of applications to our advertised jobs, we are unable to respond to every application. All successful candidates will be contacted as soon as possible.....Read more...
Catfoss Recruitment Ltd are currently in partnership with an Energy Generation Asset Management company that is looking to recruit several BESS (Battery Energy Storage System) Field Service Engineers in several locations around the UK to their expanding team on a permanent basis.Field Service Engineers required for the following areas: Manchester/Sheffield area, Bristol/Swindon area, South East (Essex/Kent) areaThe BESS Field Service Engineer will perform preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on energy storage units at various BESS sites. This role is to report to the O&M Manager.Field Service Engineer (BESS) - Tasks & Typical duties/responsibilities:• Maintain Energy Storage Systems to a high standard by carrying out regular inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance works • Perform system software and firmware upgrades• Monitor operation performance monitoring and data assessment• Provide phone support and remote diagnostics to customers• Troubleshoot equipment located at BESS sites• Manage spare parts• Responsible for safety work complying with local safety regulations and safety standards • Conduct risk assessment and implement safety measures• Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips• Assist the in-house system engineering group in product development and/or project work• Provide suggestions based on field experience, to improve the products Field Service Engineer (BESS) - Essential Requirements:• Qualification in an electrical/ electro-mechanical discipline• Previous electrical or multi skilled maintenance experience• Basic IT skills (Word Processing, Outlook, Excel, IP and software for troubleshooting)• Qualification of working on Site safely• This role involves travelling to different sites with occasional overnight stays. Field Service Engineer (BESS) - Preferred Experience but not essential:• Working experience with BESS• Working knowledge of HV/LV power electronics including Inverters / Converters / Transformers• Previous HVAC training and F-Gas qualification• Strong understanding of IT related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols• C&G2391-5 Test & Inspect or equivalent • Familiar with BS7671• HV authorised personField Service Engineer (BESS) - We offer:• Competitive salary based on experience and qualification• Holidays • Workplace pension• Full training, company van, sim card, fuel card and laptop will be provided• Team building events and employee learning opportunitiesField Service Engineer (BESS) previous suitable job titles: Service Engineer, BESS Engineer, PV Engineer, PV Technician, Service Technician, BESS Technician, Solar Technician, Solar Engineer, Electrical Engineer, Electrical Technician, Battery Energy Storage Engineer, Battery Energy Storage TechnicianPlease apply ASAPDue to current high volumes of applications to our advertised jobs, we are unable to respond to every application. All successful candidates will be contacted as soon as possible.....Read more...
Catfoss Recruitment Ltd are currently in partnership with an Energy Generation Asset Management company that is looking to recruit several BESS (Battery Energy Storage System) Field Service Engineers in several locations around the UK to their expanding team on a permanent basis.Field Service Engineers required for the following areas: Manchester/Sheffield area, Bristol/Swindon area, South East (Essex/Kent) areaThe BESS Field Service Engineer will perform preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on energy storage units at various BESS sites. This role is to report to the O&M Manager.Field Service Engineer (BESS) - Tasks & Typical duties/responsibilities:• Maintain Energy Storage Systems to a high standard by carrying out regular inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance works • Perform system software and firmware upgrades• Monitor operation performance monitoring and data assessment• Provide phone support and remote diagnostics to customers• Troubleshoot equipment located at BESS sites• Manage spare parts• Responsible for safety work complying with local safety regulations and safety standards • Conduct risk assessment and implement safety measures• Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips• Assist the in-house system engineering group in product development and/or project work• Provide suggestions based on field experience, to improve the products Field Service Engineer (BESS) - Essential Requirements:• Qualification in an electrical/ electro-mechanical discipline• Previous electrical or multi skilled maintenance experience• Basic IT skills (Word Processing, Outlook, Excel, IP and software for troubleshooting)• Qualification of working on Site safely• This role involves travelling to different sites with occasional overnight stays. Field Service Engineer (BESS) - Preferred Experience but not essential:• Working experience with BESS• Working knowledge of HV/LV power electronics including Inverters / Converters / Transformers• Previous HVAC training and F-Gas qualification• Strong understanding of IT related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols• C&G2391-5 Test & Inspect or equivalent • Familiar with BS7671• HV authorised personField Service Engineer (BESS) - We offer:• Competitive salary based on experience and qualification• Holidays • Workplace pension• Full training, company van, sim card, fuel card and laptop will be provided• Team building events and employee learning opportunitiesField Service Engineer (BESS) previous suitable job titles: Service Engineer, BESS Engineer, PV Engineer, PV Technician, Service Technician, BESS Technician, Solar Technician, Solar Engineer, Electrical Engineer, Electrical Technician, Battery Energy Storage Engineer, Battery Energy Storage TechnicianPlease apply ASAPDue to current high volumes of applications to our advertised jobs, we are unable to respond to every application. All successful candidates will be contacted as soon as possible.....Read more...
IT/ Data Engineer
Location- Central London
Salary- Up to £40,000
Experience level- 2 years
Duties and responsibilities – What you will be doing
• Data Visualisation and reporting using Power BI Desktop.
• Data Integration using Extract/Transform/Load processes from multiple data source (SQL, SharePoint, Salesforce, Excel, etc).
• Supporting with several well-structured Data Analysis Projects, including interpreting briefs, scoping projects, carrying out data collection, cleaning and categorising data, analysing data and generating insights, and visualising and presenting results and making recommendations.
• IT Applications Support - business applications and systems include: PIMRa (PLM), WinMan (ERP), REST API’s, PixSell, Office 365, Active Directory and all systems integrations
• Data consolidation & Preparation for PLM implementation
• Ensure Jira ticketing system is kept up to date and staff receive timely updates on their requests
• Liaise with 3rd party developers on new & existing projects
• Set up and maintenance of client PCs, printers, and phones systems(3CX)
• Updating documentation – methodologies, findings, and process.
What we need from you
• Good knowledge of PC hardware set-up and configuration
• Knowledge of SQL Server to manipulate and analyse datasets
• Proficiency in Power BI - designing and managing dashboards
• Python experience would be desirable.
• Strong computer skills including MS Office and Email (Advanced Excel skills are essential.)
• Hands-on IT support – full range of Tier 1 and Tier 2 end-user support from service provisioning to retirement, including appropriate escalation where necessary
• A passion for working with data, including high-quality and accurate work, and an ability to summarise key findings in simple terms.
• Strong knowledge of Microsoft based operating systems (Windows 10/11)
• Capability of working in a team and collaborating with and supporting colleagues.
• The ability to change priorities quickly, and the capacity to handle multiple tasks in a fast-paced, changing environment
• The ability to work independently but also with colleagues
• A positive attitude and work ethic.
Apply now or share your CV to lukeg@justit.co.uk
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IT Support Analyst
End User Technical Support
Didcot, Abingdon, Oxford, Oxfordshire
@mecscomms is recruiting for a contract – End User Support Specialist& IT Support Analyst to provide technical assistance & ensure the smooth operation of IT systems within a large Global Enterprise environment. The role involves 1st & 2nd line support, troubleshooting hardware & software issues, managing user accounts, supporting LAN/WAN networks & optimising the end-user experience across Microsoft 365, M365, MS Active Directory, Windows & Mac OS environments & wireless technologies.
If you’re experienced in the management, administration, support, monitoring, troubleshooting, installation, configuration, deployment & rollout of IT services across: Microsoft Windows Server, Microsoft Exchange, Active Directory, Azure, SQL, Office 365, M365, SCCM, Skype, MS Teams, IP Networking, Cisco, Firewalls, Routing, Switching etc. I'm keen to hear from you.
Position: Technical Support, Helpdesk, Desktop Support, Service Desk Engineer, IT Support, 2nd Line.
Location: Didcot, Abingdon, Oxford, Oxfordshire, OX14 4SE
Base: Office based on site, 5 days per week
Nature: Full time, temporary contract, Inside IR35
Duration: 24+ month contract
Hours: Monday – Friday, 09.00 – 17.30
Gross Rate: £30.00 per hour
Environment: IT, Technology, Cloud, Hosted Services, Internet, Technical Support, Helpdesk, Service Desk, Microsoft Windows Server, Microsoft Exchange, Active Directory, Azure, SQL, Office 365, M365, SCCM, Skype, MS Teams, IP Networking, Cisco, Firewalls, Networking, Routing, Switching, Load balancers, Netscaler, F5, VMware, vSphere, Hyper-V, Azure, AWS, Storage, SAN, NAS, Citrix, Xenapp
Key Activity:
• Desktop support
• Troubleshooting
• Problem solving
• Diagnostics
• Hardware & software management
• Networking
• Installation, maintenance & configuration
• System monitoring
• IT inventory management
• Knowledgebase maintenance
• Trouble ticket management
Overview:
The technical support specialist will have responsibility for providing IT technical assistance to clients, either remotely or in person, through various channels like deskside in person, via phone, email, or chat. Typically you'll be involved in troubleshooting, problem-solving & providing customer support for technology issues, requiring strong communication, analytical, & problem-solving skills.
Responsibilities:
• Provide first-line technical support to end-users, in person or via email, phone or chat
• Diagnose, troubleshoot & resolve hardware & software issues
• Install, configure & maintain computer systems, applications & peripherals
• Manage user accounts, permissions & access control within Active Directory
• Assist with the setup, deployment & maintenance of IT equipment (laptops, printers, mobile devices)
• Support LAN/WAN network connectivity & troubleshoot wireless connectivity issues
• Document & track support requests using a ticketing system, ensuring timely resolution
• Provide user training on IT systems, security best practices & new technologies
• Ensure compliance with IT policies & cybersecurity protocols
• Collaborate with cross-functional IT teams to resolve complex issues & improve system performance
• Assist with software updates, patches & system upgrades
• Conduct routine system checks to ensure optimal performance & security
• Participate in IT projects, system migrations & business-wide technical initiatives
Candidate Profile:
Candidates should possess previous experience within a Technical Support, Helpdesk or Service Desk environment to a 2nd line level. You’ll need strong analytical & problem solving skills with the ability to manage multiple, concurrent tasks.
You’ll be experienced in deskside customer support, administration, support, monitoring, trouble shooting, installation, configuration, deployment & rollout of virtual & on premise solutions. Your skills, experience & attributes should include as many of the following as possible:
• Bachelor’s degree in Information Technology, Computer Science or a related field
• Experience in technical support, customer support or network troubleshooting
• Strong knowledge of Windows & Mac OS environments
• Familiarity with Microsoft 365 administration, Active Directory & cloud-based applications
• Network & Infrastructure solutions (LAN, WAN, Wireless, Internet, Connectivity, MPLS, SD-WAN)
• MS communication & collaboration suite (Azure, M365, O365, Teams, Skype, Active Directory)
• Cyber security (intrusion prevention & detection, threat management, PCI compliance)
• Unified Communications (unified comms, contact centre, IP telephony, Teams, Skype)
• SharePoint administration
• TCP/IP networking, switches, routers, firewalls & protocols
• Experience with remote support tools & IT ticketing systems
• Knowledge of ITIL best practices (preferred)
• Certifications such as Microsoft Certified Professional (MCP), CompTIA A+ or ITIL Foundation are a plus.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
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You will have the opportunity to work alongside highly experienced colleagues on IT projects as well as be given encouragement to explore the areas of IT which interest them the most within a supportive environment.
Your tasks will include:
Provide the first port of call for issues raised by users concerning IT hardware and connectivity – working with other team members as necessary to diagnose and resolve faults
Create end user accounts in line with company policies and procedures
Document all resolutions within helpdesk
Document any revised or new procedures working with other team members
Communicate all resolutions promptly and effectively and always providing a high level of customer service
Assist the Security & Infrastructure lead in projects and new system setups
Setting up new hardware e.g. Laptops and Desktop computers
Training:
This training programme is completed via an Apprenticeship Standard at level 3 and learners will achieve a Pearson Level 3 Information Communications Technician qualification
Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment
Regular training contact will support the learner to develop the occupation standard’s knowledge, skills and behaviours. The learner will build a portfolio of evidence-based on real work projects
The Apprenticeship Standard has three pathways to choose from:
Support Technician
Network Technician
Digital Communications Technician
Training Outcome:This will provide a solid foundation into IT Support as a career and can lead to promotion to IT support technician from which the successful candidate can narrow their skills into various trajectories including Network Engineering, Security Specialist, Cloud Computing Engineer.Employer Description:Amphenol LTD is a manufacturing site within the family of companies that forms the Amphenol Corporation, a global interconnect specialist generating in excess of $8 billion yearly revenue with over 74,000 employees.
Employing around 260 people at the site in Whitstable, Kent, Amphenol LTD offers a full design and manufacturing service for a large range of connectors and interconnect solutions, including cable assembly, over-moulding and electronic packaging. In the age of globalisation, Amphenol LTD is proud to have retained full end-to-end manufacturing capability for its products in the UK, whilst having opened access to low cost manufacturing sites around the world to complement its offering to customers globally.Working Hours :Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am - 1.30pm.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Willing to learn,Reliable....Read more...
