AV VC Desktop Support Engineer – My client are growing their service / support offering and now seek a new member of the team to offer support to their clients and field service engineers. You will be presently either an AV VC Service Engineer or On Site AV VC Support Technician that is now looking for a more office based lifestyle. If you have previous experience working as a desktop support engineer and want to continue in this role that would be excellent. Due to the nature of the role you will need to have a thorough background of solving issues / problems involved with integrated AV / VC solutions. Experience with IT networks would be of great advantage. Due to the nature of the role you will need to have an excellent telephone manner and be able to diagnose and ideally fix technical issues remotely. If this is not possible then tickets need to be escalated to the field service team to fix. Above a cool calm individual with a good diagnostic head would be best suited who knows when issues needed to escalated. If this is the type of role you now see yourself in and you have the right audiovisual background then please send me your CV ASAP.NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK / COMING TO THE UK TO BE CONSIDERED OR HAVE THE APPROPRIATE WORKING VISAAV AUDIOVISUAL AUDIO-VISUAL A/V AUDIO/VISUAL VC VIDEOCONFERENCE SUPPORT SERVICE DESKTOP ENGINEER ANALYST 1ST LINE CISCO POLY NETWORK IT DIGITAL CRESTON AMX SWITCHING REMOTE DIAGNOSTIC EXTRON ZOOM HUDDLE CONFERENCE STARLEAF BLUEJEANS OXFORDSHIRE....Read more...
This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as a Second Line Support Engineer based on a highly secure site in Erskine.
Second Line Support Engineer Summary:As the Second Line Support Engineer you will join the existing team responsible for providing desktop and breakfix support and technical assessment to over 7,000 end users on site.
Other tasks include:
Speaking with suppliers to get pricing
Active Directory including password resets
Building laptops/desktops
Deployments and configurations
Network patching
Essential skills & experience:
Experience supporting desktop and printer hardware
Active Directory experience
Active SC Clearance
Experience building laptops
Benefits:
Group personal pension – company will invest 3-6% of your salary
Life cover
Income protection
Critical illness
Healthcare
Dental
Holidays – 23 days with option to buy and sell
Childcare vouchers
Yearly pay reviews
Health cash plan
If the Second Line Support Engineer role is of interest please apply now....Read more...
2nd Line Desktop Support Engineer – Birmingham City Centre
We are currently recruiting for a 2nd line Support engineer to provide support for complex technology solutions across the IT, Technology, Cloud Services, Networks & Secure Business Applications portfolio of services provided to a large in-house customer base.
If you have experience in the management, administration, support, monitoring, trouble shooting, installation, configuration, deployment, rollout & integration of various IT & Network services, with advanced Microsoft, Windows Server, O365, M365, SCCM, Exchange, Active Directory & Virtualisation tools such as Citrix, Xenapp, VMware, vSphere, HyperV etc. I'm keen to hear from you.
Location: Hybrid working (3 days office, 2 home) and travel when required..
Salary: £30k - £35k Dep on Exp + Bens
Environment: Multiple Office Support, 2nd line Support, MS Sharepoint, Project work, Microsoft Exchange, O365, M365, Windows Server 2019, Virtualisation, Citrix, VMware, Hyper V, Windows Desktop to v10, SCCM, Ticketing Systems, IP Telephony, Cisco/Mitel, Routers, Switches, Wifi.
Job Overview
My client a large end user in the commercial property industry is seeking a 2nd Line Lan network engineer to join their busy in house Infrastructure and Support Team.
The successful candidate will become part of a team of 6 supporting the company in all aspects of technology. This will include 2nd line duties on their every growing and changing network. Being able to adapt from basic telephone support right up to assisting in major projects, such as office moves and changes.
The company have an extremely diverse setup including 3 datacenters and over 30 offices UK and Ireland based. This role is to primarily covering the Birmingham office with travel to other offices when required. The company have many different systems and applications and work extremely closely with the Security and Business Applications teams.
Responsibilities
• To assist in ensuring all our systems are fully functional.
• Providing support for 30+ offices and approximately 1000 staff.
• Working from logged tickets on their Service Desk system to provide remote support to resolve user issues and working on major projects and deployments.
• Respond to escalated incidents
• Troubleshooting & fault diagnosis
• Investigate, isolate & resolve complex issues
• Root cause analysis
• Maintain SLA & KPI objectives
Qualifications
We are looking for someone with at least 3 years’ experience in Technical 2nd line Support Services. Able to work as part of a team but also equally happy to be in the field on their own. Ideal candidate will have experience with some of the following systems:
• Exchange, O365, M365.
• Sharepoint
• Microsoft Windows server to version 2019.
• Virtualisation – Citrix, Xenapp, VMware, vSphere, HyperV
• Windows desktops up to version 10. SCCM or other deployment tools.
• Remote access tools, such as Bomgar/ScreenConnect etc.
• Helpdesk ticketing systems.
• IP telephony, Mitel / Cisco.
• A good understanding of wide area networks, routers, switches, WiFi access points etc.
Be able to travel when required to other offices.
Be confident, outgoing, flexible and professional. With the ability to handle pressure.
Apply now for full details!
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Our client is looking for Electronic Engineer to work in a wide ranging projects involving hardware, firmware and desktop software development. The role involves both new product related research and prototyping and assisting the engineering and customer support teams as required.
Key responsibilities:
1.Interfacing PC based driving simulators to company hardware and software for both demonstrations and simplifying testing.
2.Automated test systems for product validation and calibration.
3.Tracking project progress through the new product life cycle and assisting the design team where required.
Key skills:
1.Educated to at least degree standard in electronics related discipline, electronics, mechatronics.
2.Competent in the use of an oscilloscope and other test apparatus.
3.An interest in the aviation, automotive or space industries would be an advantage.
4.An understanding of RF signals
5.Experience in PCB design, Digital Electronics, Embedded Systems, Debugging, Matlab, Sensors....Read more...
Do you have a passion for creating software that powers innovative technology?
Holt Executive are partnered with a leading electro-optics design and manufacturing business, who are seeking an experienced Embedded Software Engineer to join their dynamic team.
If you are a highly skilled and motivated Embedded Software Engineer with a passion for embedded systems and a collaborative spirit, then this opportunity is for you!
Key Responsibilities for the Embedded Software Engineer:
- Play a key role in the entire software development lifecycle, from concept to coding.
- Working with Systems, Mechanical/Electrical and Electronics engineers as part of a team to ensure project success.
- Maintaining oversight of all software requirements and issues for a project
- Develop robust software with particular attention to fault management, fault reporting and health status of applications.
- Produce and maintain related supporting documentation (interface control documentation, input to user manuals, fault code lists and actions).
- Work directly with customers to integrate, commission, and troubleshoot software solutions, sometimes on-site.
- Understand the customers technical needs and concept of operations and feed this into wider project requirements.
- Work with the Project Manager, Technical Authority and Quality team as required to identify risks, issues, solutions, and opportunities.
- Ensure significant developments and actions are communicated to relevant personnel in the engineering team and provide technical input to the project manager to allow them to generate and maintain the project plan and monthly project review packs.
Key Skills & Experience Required for the Embedded Software Engineer:
Essential:
- Strong degree in a related discipline
- Understanding of embedded software design and appreciation of associated hardware
- Understanding of developing desktop application and user centric interface design
Desirable:
Embedded software/firmware:
- Experience of writing C/C++ for embedded applications and 16bit/32bit microcontrollers
- Experience of using STM32 processors and Keil uVision development environment and tools
- Communications such as Ethernet, RS422/UART, CAN, SPI etc.
- Hardware interfacing, GPIO, ADC, DACs etc.
- Some appreciation of motor control principles and theory
Windows/User interfaces:
- QT and QT Creator multiplatform development environment in C++
- Visual Studio C++ and C#
- Low latency programming techniques
- Networking (TCP/UDP)
General software:
- Use of source control, particularly SVN and GIT
- Use of Jira and Confluence for software requirements and task capture
- Experience of using unit testing tools and technologies
- Static code analysis
Company Benefits:
- 37.5 hour working week and lunchtime finishes on a Friday.
- 28 days annual leave.
- Christmas closure.
- Employee Help@Hand Service gives you and your family access to 4 key services including remote GP service, second opinion, mental health pathway service, and physiotherapy consultations.
- Life Assurance Policy, including Bereavement Counselling and Probate Helpline.
- Company Share Incentive Plan and Save as You Earn Scheme.
- Wellbeing initiatives, including access to the Aviva Wellbeing App and the addition of mental health support for all employees plus regular activities across our sites to support and promote well-being.
- Employee discounts scheme (inc access to an additional wellbeing hub).
- Excellent Learning & Development opportunities.
If your skills and experience match this Embedded Software Engineer opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com ....Read more...
