An exciting opportunity has arisen for Multidrop Delivery Driver with 6 months of experience in parcel distribution or multi-drop deliveries to join a well-established courier and logistics services provider. This full-time role offers excellent benefits and salary of £17 per hour. Start Time: Between 7am - 8am until the job is done.
As a Multidrop Delivery Driver, you will collect and deliver parcels to residential, business, and commercial locations within the ME postcode area.
You will be responsible for:
* Manage the delivery of 50-60 parcels daily, ensuring prompt and secure service.
* Perform manual handling of parcels weighing up to 30 kg.
What we are looking for:
* Previously worked as a Courier Driver, Multidrop driver, Delivery Driver or in a similar role.
* At least 6 months of experience in parcel distribution or multi-drop deliveries.
* Must have your own safety boots and hi-viz jacket.
* Valid UK driving license no more than 6 points (no DR or IN).
* A valid DBS check (can be arranged by you or deducted from your first week's wages).
* Prepared for a thorough security clearance check, which may take 2-3 working days.
Pay rates under the PAYE Umbrella scheme:
* £17 per hour
Apply now for this Multidrop Delivery Driver opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for Multidrop Delivery Driver with 6 months of experience in parcel distribution or multi-drop deliveries to join a well-established courier and logistics services provider. This full-time role offers excellent benefits and salary of £16 per hour. Start Time: Between 7am - 8am until the job is done.
As a Multidrop Delivery Driver, you will collect and deliver parcels to residential, business, and commercial locations within the ME postcode area.
You will be responsible for:
? Manage the delivery of 50-60 parcels daily, ensuring prompt and secure service.
? Perform manual handling of parcels weighing up to 30 kg.
What we are looking for:
? Previously worked as a Courier Driver, Multidrop driver, Delivery Driver or in a similar role.
? At least 6 months of experience in parcel distribution or multi-drop deliveries.
? Must have your own safety boots and hi-viz jacket.
? Valid UK driving license no more than 6 points (no DR or IN).
? A valid DBS check (can be arranged by you or deducted from your first week's wages).
? Prepared for a thorough security clearance check, which may take 2-3 working days.
Pay rates under the PAYE Umbrella scheme:
? £16 per hour
Apply now for this Multidrop Delivery Driver opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The....Read more...
An exciting opportunity has arisen for Multidrop Delivery Driver with 6 months of experience in parcel distribution or multi-drop deliveries to join a well-established courier and logistics services provider. This full-time role offers excellent benefits and salary of £17 per hour. Start Time: Between 7am - 8am until the job is done.
As a Multidrop Delivery Driver, you will collect and deliver parcels to residential, business, and commercial locations within the ME postcode area.
You will be responsible for:
? Manage the delivery of 50-60 parcels daily, ensuring prompt and secure service.
? Perform manual handling of parcels weighing up to 30 kg.
What we are looking for:
? Previously worked as a Courier Driver, Multidrop driver, Delivery Driver or in a similar role.
? At least 6 months of experience in parcel distribution or multi-drop deliveries.
? Must have your own safety boots and hi-viz jacket.
? Valid UK driving license no more than 6 points (no DR or IN).
? A valid DBS check (can be arranged by you or deducted from your first week's wages).
? Prepared for a thorough security clearance check, which may take 2-3 working days.
Pay rates under the PAYE Umbrella scheme:
? £17 per hour
Apply now for this Multidrop Delivery Driver opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The....Read more...
Linux System Engineer - Zurich, Switzerland
(Tech stack: Linux System Engineer; Linux, Bash, Python, Ansible, Puppet, Docker, Kubernetes, OpenShift, Apache, Nginx, MySQL, PostgreSQL, Git, Networking (TCP/IP, DNS, VPN), Virtualization (KVM, VMware), System Monitoring (Prometheus, Grafana), Configuration Management (Chef), SELinux, System Security (iptables, firewalld), File Systems (ext4, XFS, ZFS), High Availability (HAProxy, Pacemaker), Backup Solutions (rsync, Bacula), Infrastructure as Code (Terraform), Cloud Platforms (AWS, Azure, GCP), CI/CD (Jenkins, GitLab), Linux System Engineer)
We have several exciting opportunities for Linux System Engineers to join a trailblazing company at the intersection of cybersecurity and cloud-native technologies. As threats evolve in a hyper-connected world, we’re building secure, scalable infrastructures that power IoT devices, autonomous systems, and edge computing solutions.
Their team leverages cutting-edge tools like Kubernetes, Terraform, and SELinux, combined with advanced threat detection and zero-trust principles, to safeguard applications and data at every layer. Join us to shape the future of secure Linux-driven cloud and edge solutions, making a tangible impact on the next generation of cybersecurity.
Our client is looking for passionate Linux System Engineer candidates with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): Linux, Bash, Python, Ansible, Puppet, Docker, Kubernetes, OpenShift, Apache, Nginx, MySQL, PostgreSQL, Git, Networking (TCP/IP, DNS, VPN), Virtualization (KVM, VMware), System Monitoring (Prometheus, Grafana), Configuration Management (Chef), SELinux, System Security (iptables, firewalld), File Systems (ext4, XFS, ZFS), High Availability (HAProxy, Pacemaker), Backup Solutions (rsync, Bacula), Infrastructure as Code (Terraform), Cloud Platforms (AWS, Azure, GCP), CI/CD (Jenkins, GitLab), Linux System Engineer.
All Linux System Engineer positions come with the following benefits:
Shares in the company.
Pension scheme (8%).
3 hours ‘free time’ each week to investigate new technologies.
An annual training allowance of CHF 4,500.
27 days holiday (excluding Public Holidays) plus your birthday off.
Flexible working hours.
Location: Zurich, Switzerland/ Hybrid Working
Salary: CHF 110,000 - CHF 140,000 + Bonus + Pension + Benefits
To apply for this position please send your CV to Charlie Skipper at Noir.
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
NOIRSWITTZERLANDREC
NOIREUROPEREC
NOIREURNET
NC/CS/LINUX110140....Read more...
Provide first-line technical support, responding to IT Helpdesk queries from staff and students via phone, email, and in-person.
Troubleshoot and resolve hardware, software, and network issues, escalating complex problems when necessary.
Log and track support requests in the IT Helpdesk, ensuring timely resolution and accurate documentation.
Assist with the setup, configuration, and maintenance of IT equipment, including desktops, laptops, printers and mobile devices.
Support user account management, including password resets, access permissions, and system security settings.
Provide guidance and training to users on IT best practices, cybersecurity awareness, and software usage.
Assist in the deployment and maintenance of classroom technology, including interactive displays and audio-visual equipment.
Participate in IT projects, contributing to system upgrades, network improvements, and service enhancements.
Continuously develop technical knowledge and skills through on-the-job learning and academic studies.
Follow IT policies and procedures to ensure compliance with data protection, security, and acceptable use policies.
Training:
BSc (Hons) Digital & Technology Solutions.
Delivered through blended learning.
Training Outcome:At the successful completion of the 4-year degree apprenticeship, the postholder will have a permanent role at the College supporting the IT Manager to further develop and support East Norfolk’s IT Provision.Employer Description:East Norfolk is a vibrant and successful sixth form, the largest A Level provider in Norfolk and the college of choice for 1800 students. EN offers an unrivalled curriculum with over 90 A level and BTEC subjects at Level 3 and Level 2 and 14 T Level options. The curriculum is constantly evolving, and with some of the best teachers around supporting their learning, students can be assured of success. Based in the very heart of Gorleston, the College campus is just a few minutes walk from the bustling high street and the fantastic sandy beach. Our students travel from all over Norfolk and North Suffolk - from North Walsham to Southwold. They are attracted to EN because of our outstanding reputation for success, which has been built up over 43 years. The College currently has a 99.2% A level pass rate.Working Hours :Monday to Thursday 8am to 4:30pm,
Friday 8am to 4pm.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Server Maintenance:
Backups – create offline network for testing – create and maintain data recovery plan – ad hoc checks
Updates – periodically check updates complete and report back issues or ‘out of hours’ reboot requirements
Audit – Create & maintain server records
Cyber Security:
Set up policies & procedures
Formulate awareness training for users
Create & maintain documentation for system checks
PC Management:
PC Maintenance – create & maintain directory – utilising MS in-tune to ensure all devices are visible
PC Security – restriction of features on pc/laptop/phone – test & maintain policies
Tablet Maintenance – create & maintain tablet register for warehouse – clear down for leavers & set up for new users
Printer Management:
Maintenance – assist with printer issues – manage printer accessories – create & maintain inventory of printers and relevant information
User Maintenance:
Azure Users – create & maintain onboarding user process – create & maintain user guides for office.com, teams & outlook
Azure Groups – create & maintain security groups including Teams within the group
Telephone 3CX – create & maintain users in 3cx phone system – installation and support with new phones – create & maintain user guide
Electrical Equipment Management:
PAT Testing – Create & maintain register of all devices that require PAT Testing -
Create Policy - Manage and record newly purchased devices
General Help Desk:
Deal with first-line queries or signpost to the relevant person
A typical day would always incorporate general help desk queries, with the other tasks linking in as & when required. Once the above-mentioned systems have been established, the requirement will be to maintain.Training:The training for this course will be held one day a week on a wednesday at the Waterfront Centre in Huddersfield (Kirklees College, Manchester Road, Huddersfield, HD1 3LD).Training Outcome:There may be an opportunity of a full-time job opportunity at the end of the apprenticeship, subject to satisfactory employment, and completion of the apprenticeship and if there is a role available.Employer Description:Since its formation in 1990, we have become established as the leading importer / distributor of air springs and air suspension components.
Automint has gained an impressive reputation for providing a rapid and reliable supply service to commercial vehicle motor factors throughout Great Britain.
We are the only company in Britain specialising exclusively in this field, and its experienced personnel have an in-depth knowledge covering all aspects of air springs and suspension components.
Automint takes pride in supplying only products of the very highest quality, and in delivering a standard of service that is second-to-none.
The company is always pleased to provide customers with expert advice and guidance regarding the suitability and availability of the air springs and suspension components appropriate to their requirements.Working Hours :Working hours are Monday - Friday 8.30am - 5pm with a one hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Technical Quality Manager required for a Global Engineering and Manufacturing leader, with over 20 worldwide locations employing 1000 + staff. This employer is recognised globally for quality and innovative deliverables.The successful Technical Quality Manager will be easily able to commute to HUDDERSFIELD from surrounding towns & cities, including Leeds, Dewsbury, Halifax, Wakefield and Brighouse.Key Responsibilities of the Technical Quality Manager will include:
Manage and lead the Technical Quality team consisting of Welding, NDT, Metallurgy specialists and document controllers.
Provide supervision, training, resource management and technical governance of tasks across the department
Develop, implement and maintain the businesses Quality Management Systems across all practices including Metallurgy, Material Testing, Welding, NDT and Heat Treatment
Manage document control including Policies, SOP’s and records for customers
Provide expert analysis to Quality control data across the business, validating test methods, material reports communicating the results and conclusions.
For the Technical Quality Manager role, we are keen to receive CV’s from candidates who possess:
Experience of Welding, NDT, Heat treatment, Furnace operation and Metallurgy.
Experience leading a Quality team within an Engineering environment
Experience working with business management systems such as ISO 9001:2015, ISO 3834,
Master’s (MSc), PhD or equivalent in Material Science and Engineering or equivalent
Understanding of industry standards such as AQAP, APQP, ASME and BSI etc.
Salary & Benefits:
up to £68,000 depending on experience
up to 10% Annual bonus
Company car allowance up to £7,200 per year
Flexible working hours
Monday to Friday
37.5 hours per week
25 Days annual leave + Bank holidays
Company pension contributions of up to 8%
Please be aware that many roles working for our client will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.You must meet Right to Work in the UK criteria and achieve the required security and clearance requirements to undertake this role.To apply for the Technical Quality Manager role, please click “Apply Now” and attach an updated copy of your CV. Alternatively, please contact Alex Feather at E3 Recruitment for more information. ....Read more...
Helpdesk Monitoring: Answer and prioritise telpehone/MS Teams queries, escalating support as needed
Office equipment support: Maintain printers, copiers and scanners, ensuring timely consumable orders and liaising with suppliers for faults
IT Setup and Management: Set up and maintain new computers, printers, copiers and scanners and liaise with suppliers for faults, maintaining hardware asset records
System Maintenance: Patch servers/workstations according to standards and remediate security issues
Project Participation: Work on group-led projects, ensuring timely completion, and liaise with system suppliers for support
Remote Access and Security: Set up and monitor remote user access, ensure data protection, and comply with GDPR
Training and Development: Undertake technical training, develop industry knowledge and record Continuous Professional Development (CPD)
Additional Support: Assist with presentation equipment, network cabling, office moves, and provide cover for other IT staff as needed
Training:Why choose our Azure Cloud Support Specialist Apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
Upon completion of the Apprenticeship your role will be evaluated, with the opportunity to stay on in the company
Employer Description:Canaccord Genuity Wealth Management is one of the top 10 wealth managers in the UK (by assets under management), with offices nationwide, as well as international investment teams and operations in the Crown Dependencies. We have successfully grown our business and reputation over the years, and now provide large numbers of high net worth clients with expert wealth management to help them reach their objectives.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Basic troubleshooting support for clients, helping them resolve common issues related to products or services
Offering guidance on product features, usage instructions, and common troubleshooting steps
Identify recurring issues and report trends to management to help improve customer experience
Escalating issues to your line manager and other stakeholders as required to facilitate resolution
Documenting client interactions and issues, ensuring clear and accurate records
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration qualification, with training in how to:
· Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data.
· Produce accurate records and documents including emails, letters, files, payments, reports and proposals.
· Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning.
· Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels.
· Manage projects, including the use of tools to scope, plan, monitor and report.
For a full list of programme modules visit: https://velocity-pt.co.uk/Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Rydal Group was founded in 2008, starting from a home-based location delivering mobile airtime and BT line rental and call traffic to local small businesses within the Peterborough area.
Rydal has since evolved into an award-winning, fully pledged communications & managed IT, Security and Energy provider with over 80 staff supporting over 1,500 businesses across the country.Working Hours :8:00am to 6:00pm, Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Handle orders from initial receipt to final delivery, ensuring all client expectations are met
Acting as the primary point of contact for customers regarding all order states and updates
Continuously evaluate and recommend improvements to the delivery process
Processing of orders for both new customers as well as actioning adds, moves and changes across the existing base
Ensuring that orders have the correct kit/licensing allocation
Working alongside all business functions to ensure a smooth and consistent approach
Escalating issues to your line manager and other stakeholders as required to facilitate resolution
Keeping all systems up to date with progression of orders
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration qualification, with training in how to:
Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data
Produce accurate records and documents including emails, letters, files, payments, reports and proposals
Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning
Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels
Manage projects, including the use of tools to scope, plan, monitor and report
For a full list of programme modules visit: https://velocity-pt.co.uk/Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position.Employer Description:Rydal Group was founded in 2008, starting from a home-based location delivering mobile airtime and BT line rental and call traffic to local small businesses within the Peterborough area.
Rydal has since evolved into an award-winning, fully pledged communications & managed IT, Security and Energy provider with over 80 staff supporting over 1,500 businesses across the country.Working Hours :8:00am to 6:00pm, Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Telecoms Field Network Engineer
Critical Network Infrastructure
Central & South Scotland – Edinburgh, Glasgow, St Andrews & Stirling
@mecscomms is recruiting a contract - field based, telecoms network & critical infrastructure engineer, to work on behalf of a Global IT, Technology & Telecom service provider. The role has ownership for the repair, maintenance & improvement of critical telecommunications network infrastructure across various comms room, data centre, POP, fibre exchange, base station, tower, substation, transmission & distribution sites throughout the Central & South Scotland regions.
Providing assurance activities, routine maintenance & customer order fulfilment, this hands-on technical field engineering role will be responsible for the installation, support & maintenance of telecommunications infrastructure, including LAN, WAN, Fibre Optics, DC chargers, PDH, SDH, Comtel, Microwave radio, Nokia sub-rack technologies, Cisco equipment, particularly within high-voltage environments such as electrical substations (11kV–400kV), data centre & exchange sites.
If you’re a Field Engineer with a passion for telecommunications, networking, power systems & electronics & experience with: copper & fibre optic cable installation, Main Distribution Frame (MDF) engineering, network testing, patch panel & network rack configuration, mobile & fixed network equipment, wireless access point implementation, power system installation & electrical & electronic system setup etc. I'm keen to hear from you.
Position: Telecoms Field Engineer, Network Maintenance Engineer, Installation Engineer, Field Service Engineer, Network Assurance Engineer
Location: Field based – Scotland - Edinburgh, Glasgow, St Andrews & Stirling
Mobility: A full UK driving licence is required
Nature: Full time, temporary contract, Inside IR35
Hours: OOH & unsociable hours work is required
Duration: 24+ month contract
Gross Rate: Negotiable dependant on experience
Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential
Key Activity:
• Project management & delivery
• Routine maintenance
• Repair & fix
• Support & troubleshooting
• Assurance activities
• Support network installations
• Solution implementation & configuration
• Technical testing
• Order fulfilment
• Process management
• Governance & control
Overview:
As a Field Engineer, you will be responsible for the installation, maintenance & support of cutting-edge telecommunications & network infrastructure across Central & South Scotland, covering key locations along the Edinburgh & Glasgow corridor. This is a 24/7 operational role, requiring flexibility for on-call standby duties.
Responsibilities:
• Operational activities including Network configuration & integration of customer equipment
• Ensure the project is completed to the quality & health & safety standards required
• Complete project documentation as required by the project engineer
• Monitor progress against plans & recommend corrective actions
• Identify issues & risks & escalate appropriately
• Provide timely & quality communication to all stakeholders
• Ensure technical, test & quality plans as agreed are delivered to the project engineer
• Ensure the necessary project administration is carried out
• Provision of assure activities on 24 x 7 x 365 basis adhering to our agreed contractual SLA targets
• Completion of nominated RMI activities
• Recommend improvements & cost reductions were identified
• Completion of customer minor orders
• Carry out pre & post configuration testing to ensure error free installation
• Provide technical representation at customer & project related meetings
• Ensure quality assurance is maintained
• Maintain associated customer & network documentation
• To be part of a stand-by (on-call) rota supporting the business out of hours
Candidate Profile:
Candidates will be considered from a range of backgrounds but ideally, you’ll have previous network implementation engineering experience ideally gained within an ISP, Network Service Provider, Managed Hosting, Telecom, Technology, ICT, Cloud, Systems / Network Integrator or similar type of technology managed services provider. Your professional or academic experience is likely to include some of the following:
• HNC in Telecommunications (or equivalent professional qualification)
• Experience as a Field Engineer in telecoms, utilities or data centre environments
• LAN & WAN internetworking skills
• Exposure to Cisco, Alcatel, Nokia, Comtel or similar vendor kit
• Knowledge of network installations, DC chargers, PDH, SDH & sub-rack technologies
• Exposure to fibre optic, radio HRF or microwave radio networks
• Operational Telecoms in a Power System Environment (PDH, SDH, MPLS-TP)
• Power Systems including SCADA & protection
• Proficiency in DC & AC technologies
• Extensive experience in network installation & support
• Strong customer service, problem-solving & communication skills
• Ability to work independently & within a structured team environment
• It is essential for candidates to currently hold OR be eligible to pass BPSS (Basic Check) & SC level security clearance checks.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Cloud Support Engineer (Third Line) up to 70k/ Hybrid
Location: Hampton Wick / Hybrid (UK)
Department: Service Delivery
Contract: Permanent, 37.5 hrs/week
Role Overview
Seeking a Cloud Support Engineer to manage and support Azure cloud deployments, troubleshoot escalated technical issues, and enhance system efficiency through automation and proactive monitoring.
Key Responsibilities
Support & Troubleshooting
Act as third-line support for complex technical issues.
Resolve application, data, and cloud infrastructure problems.
Proactive Monitoring
Monitor cloud resources (CPU, memory, storage) to prevent downtime.
Implement alerts and dashboards to track system performance.
Development & Automation
Write and optimise SQL scripts for data analysis and issue resolution.
Develop C# scripts/tools for automation and troubleshooting.
Cloud Management
Oversee Azure deployments for high availability and cost optimisation.
Adjust configurations to maintain performance and resource efficiency.
Collaboration & Documentation
Work with development and support teams for seamless issue resolution.
Maintain internal documentation and knowledge-sharing resources.
Required Skills & Experience
Proven experience in third-line support for cloud-hosted solutions.
Strong Microsoft Azure knowledge (monitoring, resource management, cost optimisation).
Advanced SQL skills (query writing, debugging, optimisation).
Proficiency in C# for application troubleshooting and debugging.
Understanding of application, database, and infrastructure troubleshooting.
Experience with monitoring tools (Azure Monitor, Application Insights, etc.).
Supporting a B2B Azure Cloud environment.
Desirable Skills
Experience with DevOps tools (Azure DevOps, CI/CD, Terraform).
Knowledge of AWS, Google Cloud, or hybrid environments.
Familiarity with ITIL practices (incident, problem, and change management).
Personal Attributes
Strong problem-solving skills and ability to handle critical incidents.
Excellent communication skills, able to explain technical issues clearly.
Proactive, self-motivated, and service-driven.
Security-conscious and focused on building resilient solutions.
Willingness to learn new skills and contribute to team growth.
Ability to work out of hours if required (police vetting necessary).
Benefits
Private Medical Insurance
Birthday Off
Option to purchase additional holiday days
Employee Assistance Programme (24/7 support)
Early Friday finish (2pm)
Hybrid working where applicable
Pension scheme (via NEST)
This role offers the opportunity to work in a dynamic environment, solving complex technical challenges while contributing to a mission-driven organisation.
Apply Today!....Read more...
An opportunity has arisen for a Telematics Engineer to join a growing organisation specialising in vehicle security solutions. This full-time role offers excellent benefits and a salary range of £14 - £18 per hour for a 40-hour work week.
As a Telematics Engineer, you will be responsible for the installation and maintenance of vehicle tracking systems and immobilisers, working independently across different locations to meet customer needs.
You will be responsible for:
* Install vehicle tracking systems and immobilisers efficiently and to a high standard.
* Provide excellent customer service while working in fast-paced environments.
* Diagnose and troubleshoot technical issues related to installations.
* Work across a variety of vehicle types and adapt to client-specific requirements.
What we are looking for:
* Previously worked as Telematics Engineer, Auto Electrician, Vehicle Tracking Installation Engineer, Vehicle Electronics Engineer or in a similar role.
* Prior experience in installing vehicle trackers and immobilisers.
* Technical knowledge of vehicle diagnostics and electrical systems.
* Self-motivated with the ability to work independently.
What's on offer:
* Competitive Salary
* Comprehensive training and ongoing support.
* Company van, uniform, and essential tools provided.
* Weekly pay with performance-based bonuses.
* Fuel card, laptop, and tablet for work-related tasks.
* Attractive Saturday bonus scheme, offering additional earning potential.
This is a fantastic opportunity for a Telematics Engineer to join a reputable organisation that values its engineers and offers long-term career prospects.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Provide general administrative support to the Member Services team, that includes the setting up of new member accounts and general day-to-day admin tasks
Provide support to the Lending team, that includes, processing of credit searches and collating of supporting loan documentation for the underwriters
Dealing with the scanning and distribution of incoming and outgoing post for the team
Provide additional support to other areas of the business including the Finance Department, Business Development and HR when required
Comply with data protection legislation and to maintain strict confidentiality and security in dealing with all information relating to the Credit Union and its members, in accordance with policies and procedures
To work to the policies and procedures including relevant legislation and guidelines set down by the Credit Union, the Financial Conduct Authority, TCF principles, the Consumer Credit Trade Association the Financial Ombudsman Service and the Data Protection Act 1998 and any other appropriate service standards
You will be expected to work effectively with other departments in order to make a positive contribution to the work of the Credit Union
Undertake additional training as and when required
To positively contribute to the culture of the Credit Union
Any other duties that may reasonably be requested by the Credit Union
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will be completed on Employer's premises
Training Outcome:
There is potential for a permanent position once the apprenticeship has been completed successfully
Employer Description:Serve and Protect Credit Union (formerly Police Credit Union) helps employees of the police, prison, military, fire, and health services save money and access financial support.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
We are currently looking for an Office Manager for our Family Based Manufacturing Company in the heart of Sheffield.
This role is Monday to Friday role and offers a salary dependent upon experience £35,000 - £40,000 per annum, as well as fantastic company benefits such as pension/ overtime / training and development. What's in it for you as an Office Manager -
Salary dependent upon experience £35,000 - £40,000 per annum.
Hours of work are Monday to Friday – 40hours a week , early finish on a Friday.
Working for a Manufacturer , that has been in business for 40+years.
Leadership and management opportunities as the MD wants to take a step back.
Job security and personal career development opportunities within a family-based Manufacturer.
Key responsibilities of the Office Manager -
Work alongside our client team to support the design and development of cutting-edge solutions, systems, and products.
Drafting Documents, Reports, and Proposals.
Strategic thinking, foresight, and risk management.
Managing Quotes, Contracts, Confidential Data.
Experience Required for Office Manager -
Comfortable to learn and adopt new tools and software to enhance productivity.
Very strong communication skills.
Proficiency in office and business administration, including managing quotes, invoices, purchasing, financial documents, and contracts.
Manufacturing based background.
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Why Join Us?
We are a trusted provider of turnkey HVAC solutions across the Naval, Commercial, and Offshore Renewable Energy sectors. Whether you’re a seasoned professional or looking to take the next step in your career, this role offers a chance to work on complex projects in a highly technical environment.
Your Role as an HVAC Detail Designer:
Design and modify HVAC routed systems and Bill of Materials (BOM)
Produce clear and precise 2D outputs from fully developed 3D models in line with engineering specifications.
Work closely with HVAC System Designers and multi-disciplinary teams to resolve spatial integration issues.
Interpret complex schematic diagrams and integrate HVAC systems efficiently.
Work with HVAC equipment catalogues to ensure accurate system designs.
What You’ll Need to Succeed:
Essential:
Experience in HVAC detail design.
Experience in creating HVAC outputs and working with part catalogues.
Strong IT skills, particularly in Microsoft Word & Excel.
Desirable:
Knowledge of Naval/Commercial shipbuilding.
Understanding of BOM and product data sheets.
Broader routed system experience (if HVAC-specific experience is limited)
What We Offer:
Competitive salary & benefits package.
25 days annual leave + 8 statutory days.
Pension scheme & sick pay.
Training and development opportunities to expand your technical and business expertise.
Security Clearance – A Must for This Role
Due to the nature of our projects, full Security Clearance (SC) is required. Candidates must already hold or be eligible to obtain SC clearance. A valid DBS/Disclosure Scotland certificate is mandatory (costs covered by the company).
Selection Process
We generally hold just one interview. The interview is structured in two parts:
We provide an overview of the role and the business, followed by a discussion of your experience.
We move into technical questions relevant to the position to assess your suitability.
Next Steps – Let’s Talk!
If this sounds like the right opportunity for you, let’s have a conversation. I will personally give you a call to discuss your experience, career goals, and how this role could be the perfect fit for you.
Apply today, and let’s explore your next career move together.....Read more...
Job Description:
Our client, a leading financial services firm, has a fantastic opportunity for an experienced Data Scientist to join the team on a permanent basis.
In this role you will be supporting the wider business in developing and deploying sophisticated models and analytical workflow, building upon the existing data engineering infrastructure to deliver reliable, high-performance analytics at scale.
With strong communication skills you will work across a number of key internal stakeholders and provide effective solutions to meet emerging business needs.
Skills/Experience:
Experienced gained within a professional or financial services firm with proven skills in data science and machine learning methodologies (e.g., regression, classification, clustering, time-series analysis).
Strong coding skills with expertise in Python, R and strong SQL
Experience working with Microsoft Fabric or Databricks or equivalent
Excellent written and verbal communication skills, able to translate complex analytical findings into actionable insights for both technical and non-technical stakeholders.
Experience working in cross-functional teams, gathering requirements from business units, and explaining technical concepts effectively.
Demonstrates creativity in applying new techniques or technologies to improve model accuracy, scalability, and maintainability.
Embraces feedback loops to iterate on models, incorporating new data sources or refinements to maintain relevance and performance.
Committed to ethical data use, respecting privacy, security, and compliance regulations.
Familiarity with governance frameworks and best practices to ensure models meet organisational and legal standards.
Core Responsibilities:
Develop and deploy sophisticated models and analytical workflows within Microsoft Fabric, building upon the existing data engineering infrastructure to deliver reliable, high-performance analytics at scale.
Provide clear, data-driven recommendations and predictive models that inform strategic decisions for end client services, external client engagement, optimisations, and operational efficiencies.
Identify and quantify opportunities to reduce costs, streamline processes, or increase revenue, using advanced analytics to demonstrate tangible ROI and operational enhancements.
Partner closely with product owners, data engineers, and business stakeholders to refine analytical goals, ensuring that insights are integrated into day-to-day operations and product roadmaps.
Implement best practices for code management, versioning, and documentation, enabling continuous improvement and easier onboarding for future team members.
Advocate for analytics and data-informed decision-making throughout the organisation, promoting the value of advanced models and ensuring that insights lead to meaningful business actions.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 15961
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Participate with all reception/visitor, etc. matters
Contribute to the planning, development and organisation of support service systems/procedures/policies
Contribute to the organisation of school trips/events etc.
Work with the school’s manual and computerised record/information systems
Analyse and evaluate data/information and produce reports/information/data as required
Undertake word-processing and IT based tasks
Undertake administration of basic procedures
Take notes at meetings
Operate relevant equipment/complex ICT packages e.g. Arbor
Contribute to the monitoring of stock within an agreed budget, cataloguing resources and undertaking audits as required
Contribute to the appropriate financial records to satisfy Internal Audit
Contribute to the working relationships in school with staff, pupils and others
Undertake research and obtain information to inform decisions
Assist with marketing and promotion of the school, if required
Assist with the planning, monitoring and evaluation of budget
Be committed to the safeguarding and promotion of the welfare of children and young people.
Comply with the development of policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
Assist with development of confidentiality and data protection policies
Be aware of and support difference and ensure equal opportunities for all
Contribute to the overall ethos/work/aims of the school
Establish constructive relationships and communicate with other agencies/professionals
Attend and participate in regular meetings when required
Participate in training and other learning activities and performance development as required
Recognise own strengths and areas of expertise and use these to advise and support others
Such other responsibilities allocated which are appropriate to the grade of the post
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Progression for the right candidate
Employer Description:At West Lane, we want all children to achieve to the best of their ability and our staff have high expectations for all. We provide an engaging and exciting curriculum which meets every child’s needs, encouraging inclusivity and individual needs. We want our children to become members of the community who we are proud of, displaying confidence to face the world and what the future holds. Our school provides a happy, friendly and positive environment where all members of our school community are respected and where everyone feels safe. We work in partnership with our parents and the community to support our children’s wellbeing and future educational journey.Working Hours :Shifts to be confirmed. Term Time Only.Skills: Communication skills,IT skills,Administrative skills....Read more...
Climate17 are working alongside a leading owner-operator of large-scale solar PV & BESS projects in the UK. They are seeking a highly skilled consultant to develop support robust procurement and supply chain management processes and oversee major works package procurement. Responsibilities Develop Procurement Processes: Design and implement lean and effective procurement and contract management processes for the operational business units, driving cost efficiencies and ensuring appropriate due diligence is undertaken for high-spend transactions.Oversee Major Works Procurement: Support the internal teams with the procurement of major works packages, ensuring compliance with budget and timelines and maximising value.Planning: Develop and deliver a procurement plan across the group, identifying short-term and long-term requirements and opportunities including identification of KPIs and metrics of success.Supplier Relationship Management: Develop processes and templates to enable internal teams to enhance supplier negotiations and relationships, maximising value and efficiency.Cost Efficiency: Identify, capture and report savings opportunities through strategic procurement practices.Training and Development: Share best practices and develop the skills of the internal teams, identifying and celebrating successes.Maintain data security and confidentiality by using information within the parameters of the job role, any applicable SLAs, the company data policies and / or privacy notices and the statutory guidelines set out within the GDPR and any associated UK legislation, in particular data that is generated by CCTV or that may be classified as personal data.Comply with all required fire, health and safety requirements for the environment in which you are working, including making yourself aware of the current applicable policies and risk assessments and acting accordingly, and attending any required training. Requirements Proven experience in procurement and supply chain management, preferably within the renewables sector.Strong understanding of contract management and procurement processes.Excellent negotiation and supplier relationship management skills.Ability to analyse and improve procurement processes.Strong project management skills with the ability to oversee major works procurement.Previous experience with Avetta, or other supply chain management systems would be very beneficial. About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability. If you require additional support, equipment or resources in order to participate in the job application or interview process, please let us know.....Read more...
An exciting opportunity has arisen for a Master Technician with dealership experience to join a well-established car dealership, offering excellent benefits and a salary circa £36,000+ with bonus.
As a Master Technician, you will play a pivotal role in maintaining, servicing, and repairing vehicles mechanical and electrical systems.
You will be responsible for:
* Conduct routine maintenance, servicing checks, and repairs in accordance with manufacturer requirements.
* Perform fault diagnostics on engine, transmission, brakes, air conditioning, security features, fuel systems, and more.
* Communicate directly with customers to identify and understand concerns related to vehicle performance and provide technical advice.
* Perform road tests on vehicles after completing repair or service work and accompany customers for demonstration of concerns or faults.
* Conduct electronic vehicle health checks.
What we are looking for:
* Previously worked as a Vehicle Technician, Vehicle Mechanic, Master Technician, Diagnostic Technician or in a similar role.
* Possess dealership experience.
* Background in vehicle diagnostics.
* NVQ Level 3 qualification or equivalent.
* Technical knowledge of various vehicle makes and models.
* Skilled in computer usage and quick to learn new systems.
* Full UK driving licence.
Shifts:
* Monday - Friday: 8:30am - 5:00pm
* Alternate Saturdays: 8:30am - 12:30pm
What's on offer:
* Competitive salary
* Monthly departmental bonus scheme
* Annual profit share scheme after one full calendar year
* 22 days of annual leave plus Bank Holidays (increasing with service)
* Excellent opportunities for career advancement and development
* Ongoing training and support
* Company pension
* Free eye tests
* Employee discounts on MOTs, services, and parts
* Referral schemes for employees and customers
* Company-funded social events throughout the year
* Award-winning company with a focus on excellence
Apply now for this exceptional Master Technician opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Cloud Support Engineer (Third Line) – Up to £70K | Hybrid
📍 Location: Hampton Wick / Hybrid (UK)
📅 Department: Service Delivery
⏳ Contract: Permanent, 37.5 hrs/week
Role Overview
We are seeking a Cloud Support Engineer (Third Line) to manage and support Azure cloud deployments, troubleshoot escalated technical issues, and enhance system efficiency through automation and proactive monitoring.
Key Responsibilities
🔧 Support & Troubleshooting
Act as third-line support for complex technical issues.
Resolve application, data, and cloud infrastructure problems.
📊 Proactive Monitoring
Monitor cloud resources (CPU, memory, storage) to prevent downtime.
Implement alerts and dashboards to track system performance.
💻 Development & Automation
Write and optimise SQL scripts for data analysis and issue resolution.
Develop C# scripts/tools for automation and troubleshooting.
☁ Cloud Management
Oversee Azure deployments for high availability and cost optimisation.
Adjust configurations to maintain performance and resource efficiency.
🤝 Collaboration & Documentation
Work with development and support teams for seamless issue resolution.
Maintain internal documentation and knowledge-sharing resources.
Required Skills & Experience
✔ Proven experience in third-line support for cloud-hosted solutions.
✔ Strong Microsoft Azure knowledge (monitoring, resource management, cost optimisation).
✔ Advanced SQL skills (query writing, debugging, optimisation).
✔ Proficiency in C# for application troubleshooting and debugging.
✔ Understanding of application, database, and infrastructure troubleshooting.
✔ Experience with monitoring tools (Azure Monitor, Application Insights, etc.).
✔ Experience supporting a B2B Azure Cloud environment.
Desirable Skills
➕ Experience with DevOps tools (Azure DevOps, CI/CD, Terraform).
➕ Knowledge of AWS, Google Cloud, or hybrid environments.
➕ Familiarity with ITIL practices (incident, problem, and change management).
Personal Attributes
✅ Strong problem-solving skills and ability to handle critical incidents.
✅ Excellent communication skills, able to explain technical issues clearly.
✅ Proactive, self-motivated, and service-driven.
✅ Security-conscious and focused on building resilient solutions.
✅ Willingness to learn new skills and contribute to team growth.
✅ Ability to work out of hours if required (police vetting necessary).
🎁 Benefits
🎯 Private Medical Insurance
🎂 Birthday Off
🏖 Option to purchase additional holiday days
📞 Employee Assistance Programme (24/7 support)
🕑 Early Friday finish (2pm)
🏡 Hybrid working where applicable
💰 Pension scheme (via NEST)
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Storage Engineer - Zurich, Switzerland
(Tech stack: Storage Engineer; Unix, Linux (RHEL, CentOS, Ubuntu), AIX, NetApp, IBM Block Storage, IBM Spectrum Protect (TSM), Veeam, Bash, Python, Ansible, TCP/IP, DNS, VPN, KVM, VMware, IBM Power Systems, Prometheus, Grafana, Puppet, Chef, ext4, XFS, ZFS, SE, Linux, iptables, firewall, HAProxy, Pacemaker, Terraform, Jenkins, GitLab, Apache, Nginx; Storage Engineer)
We are seeking skilled Unix Storage Engineers to join a top-tier financial institution in Zurich and Lugano, driving secure, scalable, and resilient storage solutions. In today’s digital economy, data integrity, availability, and protection are mission-critical, and we need experts to ensure high-performance storage and backup infrastructure.
As a key member of the Unix and Storage Team, you will manage petabytes of enterprise storage and thousands of servers, ensuring the stability, security, and efficiency of cutting-edge financial IT environments. You will work with NetApp, IBM Spectrum Protect (TSM), and Veeam to deliver seamless backup, disaster recovery, and data lifecycle management.
Our client is looking for passionate Storage Engineer candidates with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): Unix Storage Engineer; Unix, Linux (RHEL, CentOS, Ubuntu), AIX, NetApp, IBM Block Storage, IBM Spectrum Protect (TSM), Veeam, Bash, Python, Ansible, TCP/IP, DNS, VPN, KVM, VMware, IBM Power Systems, Prometheus, Grafana, Puppet, Chef, ext4, XFS, ZFS, SELinux, iptables, firewall, HAProxy, Pacemaker, Terraform, Jenkins, GitLab, Apache, Nginx; Unix Storage Engineer.
All Unix Storage Engineer positions come with the following benefits:
Shares in the company.
Pension scheme (8%).
3 hours ‘free time’ each week to investigate new technologies.
27 days holiday (excluding Public Holidays) plus your birthday off.
Flexible working hours.
Competitive salary in both locations.
Location: Zurich or Lugano, Switzerland/ Hybrid Working
To apply for this position please send your CV to Charlie Skipper at Noir.
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
NOIRSWITTZERLANDREC
NOIREUROPEREC
NOIREURNET
NC/CS/UNIXZUR....Read more...
Assist in creating and scheduling social media content across various platforms.
Support the development and execution of marketing campaigns.
Help design promotional materials, including social media assets and digital content.
Engage with members online to promote brand awareness.
Assist with website updates and content management when required.
Monitor and report on marketing performance metrics.
Provide general administrative support to the Marketing and Business Development team as needed.
Provide additional support to other areas of the business including the Finance Department, Member Services and HR when required.
Comply with data protection legislation and to maintain strict confidentiality and security in dealing with all information relating to the Credit Union and its members, in accordance with policies and procedures
To work to the policies and procedures including relevant legislation and guidelines set down by the Credit Union, the Financial Conduct Authority, TCF principles, the Consumer Credit Trade Association the Financial Ombudsman Service and the Data Protection Act 1998 and any other appropriate service standards
You will be expected to work effectively with other departments in order to make a positive contribution to the work of the Credit Union
Undertake additional training as and when required.
To positively contribute to the culture of the Credit Union.
Any other duties that may reasonably be requested by the Credit Union
Training:
Training will take place on site at Employer's premises.
Training Outcome:
There is potential for a permanent role with the organisation on successful completion of the apprenticeship.
Employer Description:At Serve and Protect Credit Union, we are passionate about improving the financial resilience of those who serve and protect our nation. We provide financial support to the people who help every corner of our society through various means of financial support:
Savings accounts
Payroll deduction
Personal loans
Free life cover
Essential financial toolsWorking Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear, articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Information communications technician qualification, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders, escalating as necessary for example, password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear, articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Information communications technician qualification, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders, escalating as necessary for example, password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
