Resolve Recruitment are delighted to be working with one of the UK's most successful Insurers.
If you would like to join a company which places a huge emphasis on valuing both their customers and employees, then please apply.
Due to continued growth, our client is currently looking to employ an experienced Large Loss Claims Handler.
Salary: Up to £45k (dependant on experience) plus extensive benefits
Would you like to work for an Insurer that offers exceptional support to their clients?
Permanent, full time
This role will be covering Large Loss/Complex Claims across the UK on a remote working from home basis.
Duties include:
Managing a portfolio of large loss claims which are due as a result of an RTA
Managing your own diary and coordinating customer appointments
Travelling to policyholders home addresses (usually 2-3 times a week); assessing the damage
Recording all loses, valuing and negotiating a claim for settlement
Manage the claims spend and making authorised payments
Support the Customer Service team with complaints; particularly complaints involving the FOS
Proactively handle a portfolio of motor claims consisting of mainly high value bodily injury with a value up to £150,000.
The successful candidate will have / be:
Previous experience working as an Insurance Claim Handler including Personal Injury
Strong knowledge of insurance/indemnity policies
Capable of negotiating claims with policyholders and loss assessors
Excellent organisation skills
Strong customer service skills with the ability to negotiate
A full clean driving license is required due to the nature of the role
Our client is offering a generous benefits package to include 25 days holiday, an onsite gym and a strong investment in employee talent management.
If this looks to be of interest to you, please apply TODAY!!....Read more...
Resolve Recruitment are delighted to be working with one of the UK's most successful Insurers.
If you would like to join a company which places a huge emphasis on valuing both their customers and employees, then please apply.
Due to continued growth, our client is currently looking to employ an experienced Large Loss Claims Handler.
Salary: Up to £50k (dependant on experience) plus extensive benefits
Would you like to work for an Insurer that offers exceptional support to their clients?
Permanent, full time
This role will be covering Large Loss/Complex Claims across the UK on a remote working from home basis.
Duties include:
Managing a portfolio of large loss claims which are due as a result of an RTA
Managing your own diary and coordinating customer appointments
Travelling to policyholders home addresses (usually 2-3 times a week); assessing the damage
Recording all loses, valuing and negotiating a claim for settlement
Manage the claims spend and making authorised payments
Support the Customer Service team with complaints; particularly complaints involving the FOS
Proactively handle a portfolio of motor claims consisting of mainly high value bodily injury with a value up to £150,000.
The successful candidate will have / be:
Previous experience working as an Insurance Claim Handler including Personal Injury
Strong knowledge of insurance/indemnity policies
Capable of negotiating claims with policyholders and loss assessors
Excellent organisation skills
Strong customer service skills with the ability to negotiate
A full clean driving license is required due to the nature of the role
Our client is offering a generous benefits package to include 25 days holiday, an onsite gym and a strong investment in employee talent management.
If this looks to be of interest to you, please apply TODAY!!....Read more...
Assistant Practice Manager Portishead up to £26,000 p.a. + benefits
Do you have experience in eyecare? Do you have excellent customer service skills? Are you a people manager?
Could you be Assistant Practice Manager for a busy and thriving big brand optician practice in Portishead?
The Role
As Assistant Practice Manager you will work within a busy practice in a hands on role, supporting and motivating the team working towards targets and KPIs. Responsibilities will include:
helping patients with eye care needs ( contact lenses, designer frames, NHS eye care )
supporting the hearing care clinic ( hearing health checks )
dispensing spectacles / making sales / associated admin work
undertaking pre-screening and contact lens teaches
This is a full time role, including some Saturday working.
The Company
Our client is a thriving optician’s practice, with a big Brand name in support, working with state of the equipment and services to provide clinical excellence including OCTs, slit lamp cameras and dry eye clinic equipment etc. A full training and support package is available to all members of the company to allow you to expand your own skillsets and qualifications and to venture into enhanced services.
The Person
As Assistant Practice Manager you will already have experience as an Optical Assistant and team leader / supervisor experience. You will also have:
excellent customer service
experience dispensing spectacles / screening patients / delivering contact lens teaches
drive and ambition
This is a full time role, including some Saturday working.
If you wish to be considered for the role of Optical Assistant Practice Manager, please forward your CV quoting reference 240544A.
WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK
Applications are invited with experience in: optical assistant practice manager assistant consultant optometrist optician eyecare healthcare spectacles contact lenses hearing care customer service retail manger Portishead North Somerset....Read more...
Brand new opportunity for an experienced Sales Manager based in Manchester. This role is all about inspiring and leading a successful small team delivering high levels of customer service, sales and proactive sales activities. The role is full time and permanent offering a competitive salary and commission with the autonomy of running a branch delivering results on sales and profit.
Key Accountabilities for the Sales Manager:
Delivering commercial overall results for the branch to targets and cost control
Driving the business forward initiating sales activities to gain customer contact
Engaging with customers in the field, developing new business opportunities and sales pipeline
Ensuring consistent high standards across the showroom, workshop and warehouse
Developing product knowledge across the team to become specialists
Engaging with customers, finding out their needs providing solutions
Undertaking site surveys, machine demonstrations, presenting proposals
Develop local customer network collaborating with external sales teams
Create marketing plans to develop sales, working with resources available
Overall management of stock
Ensure all transactions are logged and reconciled monthly
Ensure all H&S standards are met
Recruit new team members
Devise training plans for new starters
Conduct 121s, set goals with team members
Lead, mentor and support the team
Key Skills Required for the Sales Manager Role:
Successful face to face selling, possibly within a retail or B2B environment
Commercial approach can think strategically to drive the business forward
Experience in leading and developing a successful team
High levels of customer service
Excellent problem solving and negotiating skills
Ability to make presentations to key clients
Strong administration skills and time management
Confident communicator at all levels
Ability to establish and nurture client relationships
High levels of own initiative, energy and drive
Full UK driving licence
What's in it for you?
You will receive a comprehensive induction plan to the company and role with plenty of support. A competitive salary with excellent commission opportunities, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, social events, and more!
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities.
....Read more...
Customer Service - Motor Claims Handler
Location – Eastleigh (Hybrid Working)
Salary – £24,100 per annum (increasing to £25,600 within 18 months)
Hours – 37 ½ hours per week, 5 days per week or part time full days available (between Monday – Friday 8.00am – 9.00pm, Saturday – Sunday 9.00am – 5.00pm)
Are you ready to be the reassuring voice our client’s customers rely on? Join their vibrant team in Eastleigh as a Motor Claims Customer Service Advisor. No prior insurance experience necessary – just bring your eagerness to learn and enthusiasm for customer service.
Our client offers a balanced work-life schedule with a 37 ½ hour week. Shifts are set in advance, allowing you to plan around your personal commitments. After your probationary period, enjoy additional flexibility such as a four-day workweek dependent on Company needs.
Main Responsibilities:
Guide customers through their policy coverage to ensure they fully understand their benefits.
Provide a stress-free experience by addressing customer concerns with clarity and empathy.
Assist in creating new claims and ensure thorough understanding of customer needs.
Handle enquiries from brokers and partners to ensure continuous progress.
Ensure accurate processing of claims with comprehensive training provided.
Manage challenging calls professionally and efficiently.
Deliver outstanding customer service, prioritising customer satisfaction.
Identify potential fraud indicators and make informed decisions through effective questioning techniques.
Maintain consistently high standards in handling calls.
To be successful as a Motor Claims Customer Service Advisor, you need to have the following skills/experience:
Prior customer service experience preferred but not required; we prioritise attitude and potential.
Passion for delivering exceptional customer experiences.
Resilience to handle tough situations with a positive outlook.
Strong verbal and written communication skills, with an ability to simplify complex concepts.
Eagerness to learn in a fast-paced environment.
Team player mindset, thriving in collaborative environments.
Can-do attitude with a commitment to fostering an inclusive team culture.
In exchange for your hard work and commitment, our client offers the following amazing benefits:
A competitive pension for which our client will pay twice the amount.
Generous amount of holidays with the option to buy up to 10 additional days.
Regular salary reviews
Discretionary annual bonus based on personal and company performance
Life assurance of 4 x salary with the option to flex up
Return to work programme scheme
Flexible benefits package (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers through our partner Perkz.com).
Support groups- well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more
So, if you are looking to join a company where you will be rewarded for your hard work, apply today!....Read more...
Long-term opportunity for a Contract Site Construction Manager - Process to support a key provider of innovative engineering solutions at their customer site in East Yorkshire.
This role has an indicative OUTSIDE IR35 determination therefore we can accept candidates who would like to operate through their own PSC.
Our client is a globally renowned business, specialising in turnkey products across a range of industries, including chemical, process, industrial and food and beverage processing/production. In conjunction with design teams, products are brought to reality and commissioned with highly efficient and highly technical teams located in several places around the world. Due to an ever increasing number of major project wins, they are seeking a range of professional contractors as they look to support a diversifying customer base.
On a 18-24 month project, you will be working in conjunction with internal and external stakeholders to ensure efficient fit out, build and deployment of the newly designed systems, as well taking an active role in its’ commissioning.
Key skills required – Contract Site Construction Manager - Process, East Yorkshire:
- A valid CSCS card (Black Card)
- Proven experience of working on site fit-out projects (with process machinery)
- Previous experience of working with both internal and external stakeholders
For more information or to apply for the Contract Site Construction Manager – Process opportunity in East Yorkshire, please contact Kieran Pratt on 01582 878832 / 07961158781 / Kpratt@redlinegroup.Com quoting reference KDP1015....Read more...
Position: Marketing Manager
Location: Dublin 11/Dublin 15
Salary: Neg DOE
Our client is looking for an experienced and versatile Marketing Manager who’s eager to work for a rapidly expanding company. The ideal candidate has experience in developing and executing marketing campaigns. The candidate should be equally proficient with day-to-day marketing activities and long-term strategizing, and strive under tight deadlines to meet the company's changing needs.
Objectives of this role
Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments
Lead the execution of marketing programs from start to finish and leveraging internal support.
Analyse customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies
Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies, complete with formal proposals and recommendations on tactics
Partner with email, performance marketing, and web teams to design, test, and evolve lead-nurturing tactics
Responsibilities
Help develop creative briefs and guide creative direction to meet objectives for all advertising and public-facing communications, including print, digital, and video assets
Conceptualize and execute on multichannel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging in all channels
Manage content and updates for customer and internal touch points, establish budget guidelines, participate in events, document business processes, and provide sales support
Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads
Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimize accordingly
Present ideas and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets
Required skills and qualifications
Proven success in developing marketing plans and campaigns
Excellent written and verbal communication skills
Strong project management and multitasking skills
Metrics-driven marketing mind with eye for creativity
Ability to work as part of a team.
Preferred skills and qualifications
Bachelor’s degree (or equivalent) in marketing, business, or related field
Proficiency with online marketing and social media strategy
Proven success in designing interactive applications and networking platforms
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in the UK. Applications submitted without the necessary visa in place will not be considered.
If the position above is of interest to you and you would like to know more, please call Clodagh today on 0860405288 in complete confidence.
CS
....Read more...
Valet Parking Team Leader
Long Term Temporary
Bristol Airport, Silverzone
From £15.18 to £18.28per hour with night rate between hours of 12midnight to 6am £23.65
All this depending on purely Team Leader Shifts or Standard VP shifts.
Monday to Sunday (2 days off)
Working on three different 8hr shift patterns between the hours of 0300 to midnight.
Contact Becky (Mego Employment) Mego Employment LTD acts as an employment agency for permanent staff and an employment business for temporary workers.
Mego Employment Ltd is a leading provider of premium valet parking services at Bristol Airport. We are dedicated to delivering exceptional customer experiences and ensuring the highest standards of service excellence. As a key player in the airport hospitality industry, we are committed to providing travelers with convenient, efficient, and professional valet parking solutions.
Position Overview:
We are currently seeking a dynamic and experienced Airport Valet Parking Team Leader to join our team. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a passion for delivering outstanding service in a fast-paced airport environment. As the Valet Parking Team Leader, you will oversee a team of valet attendants, ensuring the smooth operation of our parking services and maintaining the highest levels of customer satisfaction.
Responsibilities:
Lead, motivate, and supervise a team of valet attendants, providing guidance and support to ensure exceptional service delivery.
Coordinate valet parking operations, including staffing schedules, vehicle logistics, and customer interactions.
Implement and enforce company policies, safety procedures, and service standards to ensure compliance and efficiency.
Train new valet attendants on proper procedures, customer service techniques, and airport regulations.
Monitor traffic flow, parking capacity, and customer needs to optimize service quality and minimize wait times.
Handle customer inquiries, complaints, and special requests promptly and professionally.
Maintain cleanliness and organization of parking areas, equipment, and facilities.
Conduct regular inspections of vehicles and equipment to ensure safety, functionality, and appearance standards are met.
Assist with administrative tasks, such as record-keeping, inventory management, and reporting.
Interested?
Please APPLY today to be considered to next stages of application.....Read more...
Job title – Customer Relationship Officer
Location – Hackney, E8
Contract – Temporary ongoing
Hours – Full Time 36
Start Date: ASAP
We are currently recruiting for a looking for a Customer Relationship Officer. The role involves supporting the complaints team and provides a fantastic opportunity to gain vast experience and knowledge of Building Maintenance, working with various different stakeholders, teams, and with their residents.
The successful candidate will be at the heart of everything this company does, as customer experience is their top priority. They are looking for an individual who can bring excellent customer service skills to the table, along with the desire to learn and develop in a fast-paced, complex role.
Duties would include:
Support the complaints team in Building Maintenance
Provide excellent customer service skills to stakeholders, teams and residents
Gain vast experience and knowledge of Building Maintenance
Learn and develop in a fast-paced, complex role
Work towards this company's vision of being a place for everyone
Eliminate discrimination and disadvantage caused by social class
Work towards eradicating discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status
Interested in flexible working
Essential criteria and experience:
Proven experience in a property complaints environment or similar role
Excellent customer service skills
Ambitious and hardworking
Desire to learn and develop in a fast-paced, complex role
Ability to work with various different stakeholders, teams and residents
Commitment to eliminating discrimination and disadvantage caused by social class
Commitment to eradicating discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status
Interest in flexible working
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk
....Read more...
Credit Controller Fareham, Hampshire | £28,000 per annum | Permanent, Full-Time | Hybrid Working We are seeking an experienced Credit Controller to join our wider finance team from our office in Fareham. In this role, you will be working our global client accounts to manage the collection of all due and over-due invoices.As Credit Controller, your work will focus on these responsibilities:
Responsible for collection activities of all due and over-due invoices.
Chasing debt by telephone, email, and letter.
Accountable for the timely collection of accounts across the designated customer base.
Monitor customer payment behaviour and escalate any queries accordingly.
Allocate payments in accordance with customer remittances.
Support the sales unit with credit management related issues regarding processing of quotations, orders, credit notes, return orders and invoicing.
Liaise with sales and internal stakeholders to resolve outstanding disputes and non-payment of invoices.
Supply any relevant reporting needs to the various stakeholders both at month end and ad hoc, relating to your Customer Accounts.
Work as a team to monthly and annual collection targets.
To be successful in this role, we expect you to have:
Demonstrable background within a credit control environment.
MS Office (Word, Outlook) – Intermediate
Excel – Intermediate
Use and understanding of SAP.
Benefits Package
25 days annual leave, plus bank holidays.
Private Medical Insurance
Pension (Employee 3%, Employer 8%)
Salary sacrifice Group Life Assurance (4 x basic salary)
Group Income Protection Bonus (% dependent on role grade)
If you are interested and wish to apply:
Email your CV to Anna at Insignis Talent at
....Read more...
Long-term opportunity for a Contract Site Health & Safety Manager to support a key provider of innovative engineering solutions at their customer site in East Yorkshire.
This role has an indicative OUTSIDE IR35 determination therefore we can accept candidates who would like to operate through their own PSC.
Our client is a globally renowned business, specialising in turnkey products across a range of industries, including chemical, process, industrial and food and beverage processing/production. In conjunction with design teams, products are brought to reality and commissioned with highly efficient and highly technical teams located in several places around the world. Due to an ever increasing number of major project wins, they are seeking a range of professional contractors as they look to support a diversifying customer base.
On a 18- 24 month project, you will be responsible for performing health and safety activities and ensuring the site is compliant while all machinery is implemented and commissioned. This will involve working in conjunction with internal and external stakeholders, as well as completing regular audits and reviews.
Key skills required – Contract Site Health & Safety Manager, East Yorkshire:
- A valid CSCS card
- First-aid certifications/qualifications
- Previous experience of working with both internal and external stakeholders
- Experience with completing site health and safety audits
For more information or to apply for the Contract Site Health & Safety Manager opportunity in East Yorkshire, please contact Kieran Pratt on 01582 878832 / 07961158781 / Kpratt@redlinegroup.Com quoting reference KDP1016....Read more...
Hire ControllerPortbury, BristolOur client, a business specialising in plant hire and construction equipment, is seeking a highly motivated, organised and customer-focused individual to join their team in a Hire Controller role at their depot which is within the Portbury Dock (near the Gordano services junction). This is a fantastic opportunity to build a career in a busy and people focused sector. Experience in equipment hire / construction equipment is not essential, but great customer service and being a team player are. The successful candidate will be responsible for ensuring that their customers receive the highest level of customer service, providing guidance and support throughout the hire process. Most customers are long term repeat customers, so the ability to develop a strong working relationship is essential. Responsibilities:
Manage incoming calls and enquiries from customers, ensuring that all queries are dealt with promptly and efficiently.Provide advice and guidance to customers, developing long term relationships.Process orders and arrange deliveries and collections of machinery.Liaise with other people within the team to ensure the smooth running of operations.
Requirements:
Excellent communication and customer service skills.A proactive approach to problem solving.A great team player with a positive attitude.
If you are a motivated individual with a passion for delivering exceptional customer service, they would love to hear from you.You will receive a very competitive salary depending on experience, pension and excellent company benefits including life assurance and optional health care cover at company rates.This is a permanent role, Monday to Friday, 42.5 hours per week.If this opportunity sounds of interest to you, please apply ASAP.*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website.....Read more...
A growing and innovative domiciliary Eyecare provider are looking for a full time Office Manager to work at their head office in Glasgow, working Monday to Friday.
Office Manager - Role
Company Established around 2 years ago
Growing rapidly with a presence across the UK
Experienced Directors from the Domiciliary sector who are trying to do things differently
Empathy driven eyecare with a person centred approach
Office based role
Managing a team of 7 people within the Customer Service, scheduling and admin departments
Making sure the office runs smoothly
Providing support to the field based Optoms and Optical Assistants
Training and development
Rota management
Recruitment and retention
Target setting and KPI management
Adhering to GOC guidelines
Ensuring customer service levels are as high as possible
Liaising with manufacturers and managing orders and deliveries
Working Monday to Friday – 9am to 5pm
Salary between £27,000 to £30,000
Career progression opportunities
Office Manager - Requirements
Proven track record in leadership roles within the optical industry
Used to working in a busy environment whilst still focusing on quality
Exceptional customer service skills
Looking to develop your career outside of practice
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply’ link as soon as possible.....Read more...
A growing and innovative domiciliary Eyecare provider are looking for a full time Office Manager to work at their head office in Glasgow, working Monday to Friday.
Optical Office Manager - Role
Company Established around 2 years ago
Growing rapidly with a presence across the UK
Experienced Directors from the Domiciliary sector who are trying to do things differently
Empathy driven eyecare with a person centred approach
Office based role
Managing a team of 7 people within the Customer Service, scheduling and admin departments
Making sure the office runs smoothly
Providing support to the field based Optoms and Optical Assistants
Training and development
Rota management
Recruitment and retention
Target setting and KPI management
Adhering to GOC guidelines
Ensuring customer service levels are as high as possible
Liaising with manufacturers and managing orders and deliveries
Working Monday to Friday – 9am to 5pm
Salary between £27,000 to £30,000
Career progression opportunities
Office Manager - Requirements
Proven track record in leadership roles within the optical industry
Used to working in a busy environment whilst still focusing on quality
Exceptional customer service skills
Looking to develop your career outside of practice
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply’ link as soon as possible.....Read more...
Are you a talented Field Service Technician with a passion for engines? Do you thrive on troubleshooting, repairs, and providing top-notch customer service? We are seeking a skilled individual to join our team specializing in engine products, based in Southwest England.
Field Service Technician Role Overview:
As a Field Service Technician, you will play a pivotal role in servicing and maintaining a range of engine products, catering to markets such as On-Highway, Off-Highway, Industrial, Marine, and Power gen. Your responsibilities will include conducting troubleshooting, repairs, and overhauls both on customer sites and within our workshops. Flexibility is key as occasional travel and working away from home may be required.
Key Responsibilities:
Perform troubleshooting, repairs, and overhauls on a variety of engine products, adhering to documented service procedures.
Complete all work and documentation on time and to a high standard using electronic tools provided.
Support local branch in various CIT projects throughout the year.
Field Service Engineer Requirements:
Minimum NVQ level 2 qualification in a relevant engineering discipline.
Significant field service work experience.
Expert-level knowledge and experience with engine products.
Prior customer service experience.
Preferably apprentice trained as an Engine Technician.
Locally valid driving permit required.
If you are interested in this role and would like to be considered, please immediately apply for a confidential conversation.
....Read more...
The Company:
This company stands at the forefront as one of the UK’s premier suppliers of CNC machine tools.
Catering to a diverse clientele, they serve OEM’s and subcontract metal cutting companies with precision-engineered solutions.
What began as a local enterprise has evolved into a global player, with activities spanning across continents.
Embracing cutting-edge technology, they continually innovate to meet the evolving demands of the industry.
Quality is the cornerstone of their operations. They adhere to stringent standards to ensure excellence in every product and service.
This company collaboration fuels their success. They foster an environment where diverse talents come together to drive innovation and growth.
Joining this company means embarking on a journey of professional development. They provide ample opportunities for career advancement and skill enhancement.
Beyond business, they are committed to giving back to the communities they serve.
The Role of the CNC Service Engineer
Take charge of servicing and maintaining their diverse range of Machine Tool products, ensuring optimal functionality and longevity.
Attend to machine faults promptly, adeptly diagnose issues, and rectify them efficiently. This includes replacing parts as needed to restore full functionality.
Act as a crucial liaison between Technical Support, Service Management, and Customer Services, facilitating seamless communication and swift resolution of issues.
Execute planned maintenance tasks meticulously, contributing to the smooth operation of machines and minimizing downtime.
Identify required parts accurately and promptly order them through the Service and/or Spares department, ensuring timely repairs and minimal disruption.
Skilfully perform Renishaw Ballbar Calibration, ensuring precision and accuracy in machine operations.
Utilise PLC diagnostic functions to diagnose machine faults efficiently, employing technical expertise to identify and resolve issues.
Play an integral role in project installation teams, contributing technical insights and support to ensure successful project outcomes.
Provide valuable technical support to colleagues within the Service & Engineering functions, fostering a collaborative and supportive work environment.
Clearly explain machine faults, findings, and repairs to customers, potentially through written reports, ensuring transparency and understanding.
Identify potential sales opportunities during interactions with customers and promptly relay these to the Sales department, contributing to business growth and expansion.
Benefits of the CNC Service Engineer
£40k - £45k salary
Company Vehicle
24 days holiday
Pension
Healthcare
The Ideal Person for the CNC Service Engineer
Are you someone that thrives in working autonomously, capable of taking initiative and making decisions independently to deliver exceptional service.
Possesses strong communication skills, both verbal and written, enabling clear and effective interaction with customers, colleagues, and management.
Demonstrate a flexible attitude towards working hours, including availability for out-of-hours and weekend work to accommodate customer needs and project requirements.
Shows readiness and enthusiasm to work away from home when necessary, ensuring that customer needs are met regardless of location.
Collaborate effectively with colleagues, contributing positively to team dynamics and fostering a supportive and inclusive work environment.
Exhibits leadership qualities within the team, inspiring and motivating colleagues to achieve collective goals and deliver outstanding results.
Consistently completes all tasks accurately and on time, including the completion of all required paperwork, maintaining high standards of professionalism and efficiency.
Maintain composure and professionalism even in challenging situations, responding to issues calmly and effectively to uphold a positive customer experience.
Acts as an ambassador for the company, consistently promoting a positive and professional image through interactions with customers and stakeholders.
If you think the role of CNC Service Engineer is for you, apply now!
Consultant: Bjorn Kjelstrup-Johnson
Email: bjorn@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Join our team as a Parts Quality Assurance Engineer, where you'll play a crucial role in ensuring the delivery of high-quality services to our clients. We're seeking a dynamic individual with technical expertise, strong communication skills, and a proactive attitude.
Responsibilities:
Support the day-to-day operation of the Quality Management System, ensuring alignment with customer requirements.
Investigate and address root causes of part-based quality issues, collaborating with cross-functional teams.
Maintain and develop local procedures and forms within the document management system.
Coordinate external supplier audits and implement improvement projects across the management system.
Liaise with global customer plants, addressing concern management issues and documentation submissions
Requirements:
Proficiency in ISO9001 and IATF16949.
Experience in a fast-paced manufacturing environment, preferably automotive.
Knowledge of APQP, PPAP, FMEA, SPC and MSA desirable.
Awareness of Alliance New Product Quality Procedure (ANPQP).
Willingness to travel as needed.
Experience:
Automotive industry experience preferred.
Familiarity with Quality Tools such as 5WHY, Ishikawa, etc.
Proficient in MS Office tools (Word, PowerPoint, Excel, Access & SharePoint).
Background in disciplines such as Body in White, Vehicle Trim, Electrical Architecture, or EV Powertrains is a plus.....Read more...
German Speaking IT Support
Location: Bournemouth (Hybrid Working)
Salary: £25,000 per annum, plus annual performance bonus
Hours: Monday – Friday, 40 hours per week
Our client, based in Bournemouth, offers end-to-end solutions to their customer’s business problems. Not only do they have offices in the UK, but also Spain, US, New Zealand, the Philippines and South Africa. Their end-to-end sales and marketing solutions in multi-languages help tech brands such as Adobe, SAP, HP, Dell (and more) grow their businesses better, faster and more efficiently.
Our client is looking for passionate and professional German speaking individuals to join their successful team. No experience required! Just the desire to kick start a career in technology sales.
Main Responsibilities:
Answer inbound calls and technical queries on the IT software we provide.
Build rapport and nurture relationships, identifying opportunities to up-sell.
Ensure excellent customer support, direct escalations to the respective stakeholders.
Learning the necessary tools to be able to succeed in the role; with a can-do attitude and an open mind to learning.
In order to be successful in this role, you need to have the following skills/experience:
Speak German as your FIRST language and easily communicate to decision makers across the German market
Self-motivated, proactive, flexible and curious
Desire to improve, receive feedback and be coached to win in tech sales
Our client offer a fantastic and elite training program, so no previous technical experience necessary! They also offer great benefits and development opportunities. To find out more, APPLY TODAY!....Read more...
We are actively seeking a dedicated Office Administrator to join the dynamic team of a renowned furniture company based in Yate. With a commitment to delivering excellence in craftsmanship and customer service, they offer a diverse range of furniture products to enhance living and workspaces across the region.Administrator (based in Yate), Salary: £20-£25kIn this role, you will be instrumental in ensuring the seamless functioning of administrative operations. From managing office supplies to providing support to various departments, you will play a pivotal role in maintaining efficiency and productivity.Here's what you'll be doing:Handling office operations and procedures efficiently.Managing incoming calls and emails, redirecting inquiries appropriately.Maintaining accurate records, databases, and filing systems.Offering administrative support across different departments as needed.Coordinating meetings and appointments, managing schedules effectively.Providing exceptional customer service by addressing inquiries promptly.Here are the skills you'll need:Strong organizational and time management abilities.Attention to detail and accuracy in work.Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).Excellent communication skills, both verbal and written.Ability to multitask and prioritize tasks effectively.Previous experience in an administrative role is advantageous but not essential.Here are the benefits of this job:Competitive salary of £20-£25k DOEOpportunity to work in a dynamic and growing industry.Supportive and collaborative work environment.Potential for career advancement and skill development.Work Permissions: Candidates must have the right to work in the United Kingdom. Visa sponsorship is not available for this position.....Read more...
Exciting, long-term opportunity for an experienced Contract Mechanical Engineer – Process, to work with our customer based in Staffordshire. The role will be based mostly on-site with occasional opportunities to work from home.
This role has an indicative OUTSIDE IR35 determination therefore we can accept candidates who would like to operate through their own PSC.
Our customer is a well-known and highly respected provider of technical machinery, which is designed and developed in the UK and sold around the world. They serve a range of industries which include FMCG, chemical and automation. As a result of a large-scale and prestigious project win, they are seeking a range of professional contractors.
You will be working with a project team to support the implementation of mechanical equipment – this would suit an engineer used to verifying designs and leasing with 3rd parties to make sure the parts are compatible throughout the installation and commissioning phase of this project.
Key skills required – Contract Mechanical Engineer – Process, Staffordshire:
- Proven experience of the full life cycle of projects, from the support of initial design work through to validation and commission.
- An understanding/appreciation of process flow diagrams, P&IDs and other mechanical engineering principles
- Experience of working with valves, pumps and pipe work
- Experience of working in the food, beverage, process or chemical industry would be of particular interest
For more information or to apply for the Contract Mechanical Engineer - Process opportunity in Staffordshire, please contact Kieran Pratt Kpratt@redlinegroup.Com 01582 878832 or 07961158781 quoting reference KDP1012....Read more...
JOB DESCRIPTION
Key Responsibilities:
Send out billing forms in a timely manner and collect cash to lower company days sales outstanding (DSO). Sends billing forms out by deadline for customers/GCs. Maintain accurate and organized account records, including customer correspondence and payment history. Make first calls and follow-up calls for particular Districts/Regions and TM's. Participates in team/department meetings, providing insights, and sharing best practices. Updates forecast regarding pre-bills monthly. Executes waivers, sworn statements, affidavits, etc. to send with billings or to secure payment. Communicates to admin additional paperwork needed to collect payment. Trains and assists new AR Specialists. Mark AR's with collection codes for Managers to better evaluate problems. Reviews and applies money from suspense. Adhering to company policies and industry regulations to ensure compliance with all accounts receivable activities. The above description identifies only the primary duties pertaining to this position. Additional tasks are performed, as required, and do not significantly alter this description.
Requirements:
BS Degree in Business or Marketing preferred or extensive experience in customer service field. 1-3 years accounts receivable and general accounting experience. Understanding of accounts receivable processes and procedures; including knowledge of billing/invoicing, payment processing, applying payments to customer accounts, handling collections, and resolving customer inquiries or disputes. Detail-oriented with strong organizational skills. Ability to work independently and handle multiple priorities. Excellent verbal, written and interpersonal skills. Attention to detail and accuracy.
ABOUT US
DO WE HAVE WHAT YOU'RE LOOKING FOR? Our Construction Management Group works closely with our direct US sales team of over 150.
We provide a competitive base salary, bonus package, solid health coverage, 401K and pension plan, plus an expense package including car allowance.
You will also receive on-going training, administrative support, technical service and R&D support along with encouragement, recognition and opportunities for growth. And we stand behind our 90 year old Stonhard name and our brands.
DO YOU SEE YOURSELF WORKING WITH US? LET'S GET STARTED.
The Stonhard Group is part of RPM, International (NYSE: RPM) is headquartered in Maple Shade, NJ and has more than 95 years of experience manufacturing and installing high performance, seamless floors throughout the world. We manufacture and install long-term floor, wall and lining solutions to markets including, but not limited to: food & beverage, general manufacturing, pharmaceutical, chemical processing, education, healthcare, government, technology and hospitality. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.Apply for this ad Online!....Read more...
Technical Sales Administrator
Dartford, Kent
£25,875pa
Monday to Friday 8.30am-5.30pm
6 month fixed term contract
KHR is partnered with a luxury manufacturer of bespoke products based in Dartford who is looking to add a motivated and solutions-orientated Technical Sales Administrator to their team on a 6mftc.
The Technical Sales Administrator will consistently provide high levels of customer service and technical support to a range of customers via various means.
Roles and Responsibilities
- Placing orders vis Sage
- Understand the processes and procedures to minimise input error and ensure good customer service is given at all times
- Build sustainable relationships with customers
- Ensure calls are answered promptly
- Liaise directly with customers on the phone assisting with technical issues
- Provide technical advice and solutions regarding product range
- Manage customer complaints when they arise
- Undertake a range of administrative duties as and when required
Candidate Profile
- Experience within a Contact Centre/Customer Service environment
- Excellent communication skills
- Self-motivated with a proactive approach and demonstrates a ‘can do’ attitude
- An ability to be able to understand technical drawings and instructions will be of benefit
- Good MS Office skills
Benefits include 25 days holiday, pension, 4 x salary life assurance, private healthcare salary sacrifice scheme; discounted gym memberships, quarterly and annual staff events and more.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd. Keep in touch with us online for job alerts, industry updates and market trends…
....Read more...
Car Park Attendant - Stafford Part-Time; 25 hours per week - £11.48 per hour
Do you enjoy working with the public? Do you have good customer service skills? Are you looking for shift work?
If you answered yes, then this may be the role for you!
Parking Attendants are a crucial part of our teams. You will form part of the parking team operating largely across the Waterfront and Riverside car parks in Stafford. You will be ensuring all users of the car park are doing so in a respectful and appropriate manner.
This role works on a shift pattern:
Sunday 16:30 -00:30
Monday 16:30 -00:30
With one more shift on a roster day
What will you do?:
Resolve customers concerns, patrol the car park, deter crime, and implement traffic control measures.
You will be maintaining the agreed standards of site cleanliness, safety, whilst delivering continuous improvement in all these areas
Meet and exceed wherever possible the safety, security and service of the car park, customers, clients, and the property.
Ensure a reliably high level of customer service, to effectively resolve customers problems on site wherever possible
Carry out first line maintenance of payment machines, and other company equipment
Assist with Revenue Transfers and maintain records Revenue movement as laid down within the local revenue protection protocols, in line with APCOA SOPs
What will you bring?:
- Excellent customer service skills
- Basic computer skills
- Knowledge of health and safety codes
- A reliable and responsible attitude to work, including the aptitude to be proactive
What can we offer you?:
- Part-time hours - 25 hours per week as per rota
- £11.48 hourly wage
- 20 Days Annual Leave + 8 Bank Holidays
- Holiday and sickness cover
- Training and Development
- Employee Discount Scheme
Does this sound like the ideal role for you? Click "apply" today and one of our team will be in contact soon.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an influencing work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
We are recruiting a Project Manager to manage through to completion customer related accounts from enquiry to delivery. .
.As a Project manager You will ensure the contracts are delivered in accordance with committed delivery dates, to cost, quality and customer expectations.
The successful candidate will be a well organised Project Manager with excellent Technical knowledge of who can not only grow our client’s current accounts and business but also focus on new business opportunities within various industries.
This role is an additional requirement to the team following extensive growth and new business wins so will become part of an already successful, driven and focused team
Key Focus and Responsibilities of a Project manager:
. Develop and maintain the programme plan and risk matrices. Work to mitigate risks where possible.
Responsible for cost during project delivery, working with internal departments to ensure that product margin is maintained and providing regular cost reports to management
Work with the customers to ensure alignment of plans
Manage changes to the project schedule and costs using appropriate techniques
Establish and maintain relationships with sub-suppliers/third parties
Manage the supply / repair requirements of free issue government articles, or those provided by a third party to support the land defence contracts
Coordinate delivery schedules with the appointed third party defence packing agent
Coordinate communication and working between the various business functions
Be the key customer point of contact and lead customer meetings
Manage payments and invoicing, generate and present evidence to support each invoice and prompt payment
Completion of contract reporting requirements, as defined in each of the land defence contracts
Report and escalate as appropriate on project status to the business, internal and external customers
Maintain business and customer Key Performance Indicators (KPI) and Business Systems (SAP)
Essentials and desirable of the Project manager
Strong project management skills and proven experience in the delivery of manufacturing programmes, ideally within a Defence environment
Mechanical engineering background
Excellent people skills and an ability to deal with demanding customers whilst developing the existing relationships.
Able to work under pressure and complete contracts on time.
Computer Literacy, with sound knowledge of Microsoft packages including MS Project.
Be able to achieve SC clearance
Relish the challenge of delivering critical land defence contracts in suport of national security
Working hours of the Project manager:
Working 37.5 hours per week, the successful candidate will be offered flexible working hours to suit their circumstances; however the below core working hours must be worked by all employees.
Monday to Thursday – 9:30AM to 2:15PM
Friday – 9:30AM to 12PM
Basic package of the Project manager
Salary: £42000 - £48000 plus company bonus.
Flexi working policy ( please see above)
Company life insurance & pension scheme
Access to an onsite gym & canteen
Free on-site parking
This presents an outstanding opportunity to become part of E3 Recruitment's client, a global leader in engineered mechanical power transmissions across diverse industries. To express your interest in the Project manager role, please proceed to the online application by clicking "apply online" and uploading an updated version of your CV....Read more...
An exciting new job opportunity has just become available for a Technical Field Sales Engineer - Magnetics - UK Wide
This role will be UK and Ireland based for Magnetics products for a well-established company, who are based in Wokingham, Berkshire. You will be responsible for identifying new customers and growing the existing customer base within the territory to increase product sales in line with budgeted sales targets, as well as building and maintaining long-term relationships with both new and existing customers.
Responsibilities for the Technical Field Sales Engineer - Magnetics - UK wide
Produce and implement a profitable Sales Strategy for growth across the UK and Ireland.
Prepare and present proposals, including technical specifications, pricing, and delivery schedules to win business and build customer satisfaction.
Build and develop strong customer relationships by understanding needs and requirements.
Educate clients and colleagues about the products, best use, practice and application.
Provide ongoing support, address any issues or concerns proactively.
Skills & Experience for the Technical Field Sales Engineer - Magnetics - UK wide
An in depth understanding of magnetic materials, including permanent magnets, electromagnets, and their application in a range of industries.
Engineering degree or equivalent experience.
Proven strategic business development.
Commercial acumen and the ability to develop and execute effective sales strategies.
APPLY NOW! For the Technical Field Sales Engineer - Magnetics - UK Wide, by sending a cover letter and CV to Twilliams@redlinegroup.Com or call 01582 878821 / 07961158764....Read more...
