Customer Relationship Officer

Job title – Customer Relationship Officer
Location – Hackney, E8
Contract – Temporary ongoing
Hours – Full Time 36
Start Date: ASAP
We are currently recruiting for a looking for a Customer Relationship Officer.

The role involves supporting the complaints team and provides a fantastic opportunity to gain vast experience and knowledge of Building Maintenance, working with various different stakeholders, teams, and with their residents.
The successful candidate will be at the heart of everything this company does, as customer experience is their top priority.

They are looking for an individual who can bring excellent customer service skills to the table, along with the desire to learn and develop in a fast-paced, complex role.
Duties would include:

Support the complaints team in Building Maintenance
Provide excellent customer service skills to stakeholders, teams and residents
Gain vast experience and knowledge of Building Maintenance
Learn and develop in a fast-paced, complex role
Work towards this company's vision of being a place for everyone
Eliminate discrimination and disadvantage caused by social class
Work towards eradicating discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status
Interested in flexible working


Essential criteria and experience:


Proven experience in a property complaints environment or similar role
Excellent customer service skills
Ambitious and hardworking
Desire to learn and develop in a fast-paced, complex role
Ability to work with various different stakeholders, teams and residents
Commitment to eliminating discrimination and disadvantage caused by social class
Commitment to eradicating discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status
Interest in flexible working


If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk