Head of Client Operations London (travel required) £65k to £75k p.a. + bonus + benefits
Exciting fast paced role, working to oversee and drive performance and support the delivery of new products and services.
The Role
As Head of Client Operations, you will be responsible for the performance of service delivery partners, and managing performance against contracted outcomes and KPIs. Covering front line and support teams, customer services, billing, operations and complaints, your main responsibilities will include:
Build and maintain strategic partnerships, assuring delivery against agreed outcomes
Lead and manage the delivery of customer service strategy / customer contact strategy / channel offering
Create a culture of performance improvement through the use of data and analytics
Drive initiatives across the customer journey which deliver effectiveness and efficiency
Support the delivery of new products and services to ensure they embed smoothly into the operation
Oversight and assurance to supplier performance analytics / quality assurance / regulatory reporting
Represent the customer to ensure effective management of customer engagement across all touchpoints
Provide input to CS strategic communications and stakeholder activity
Lead and develop the team to effectively deliver the CS strategy, building a high performing team
The Company
Our client is a technology based start-up helping people achieve financial stability and independence. Now going through an exciting period of growth and development this is an exciting time to join them and help further develop company success.
The Person
As Head of Client Operations you will have experience managing onshore and offshore operations in a similar role, and evidence of success in developing, implementing and improving customer experience within a complex matrix environment. You will have the following skills / experience:
Significant experience in managing contracted service providers to deliver against agreed outcomes
Experience in operational customer service delivery (technical & managerial experience)
A track record in process performance improvement / project and change management within a customer services environment
Previously worked in fast-moving start up environments.
If you wish to be considered for the role of Head of Client Operations, please forward your CV quoting reference 250564A.
WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK
Applications are invited with experience in: Head of Customer Operations, Client Operations, Customer Service Delivery Manager, Customer Service Strategy, Operational Customer Service....Read more...
Role: Finance Manager
Location: Shaftesbury
Salary: £45,000 - £50,000 per annum
Holt Recruitment is working with a creative and personal distribution company in Shaftesbury. They are looking for a Finance Manager to join the company on a fixed term basis for 6 months.
Whats the role?
The Finance Manager will be responsible for the following:
- Supervise transactional team (with deliverables and KPIs)
- Payment and payroll checks before approvals
- Pension Administration
- Month end task management of transactional team
- Intercompany reconciliations
- Escalated account issues (debt chasing, supplier/customer setups and queries)
- Ledgers (cashbook, debtors, creditors) oversight in terms of unallocated items
- 1-2-1s with transactional team
- Transactional project work
- Completeness of revenue checks
- Internal control supervision
- Support MAs with ad-hoc requests
- Project support if applicable
What do you need as a Finance Manager?
- Experience of Management Accounts - essential
- Experience of Transactional Accounts - essential
- Experience to lead, support and drive a Team essential
- Financial qualification - AAT / CIMA/ACCA
- Strong knowledge of financial services and practices
- Detail-oriented with the ability to analyse accounts payable information accurately
- Attention to detail and dedication to providing high quality, errorfree work
- Previous use and management of Sage 200 / 50 or similar system essential
- Ability to communicate with all levels of key stakeholders
What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss this fixed term Finance Manager role in Shaftesbury.
Job ID Number: 76926
Division: Commercial Division
Job Role: Finance Manager
Location: Shaftesbury ....Read more...
Account Manager - Water
£38,000 - £42,000 (OTE £50,000+) + Bonus + Company Car (Personal use) + Family Feel + Stability + Pension + Training + Healthcare
Are you an Account Manager in the water industry, or someone looking to step off the tools and into a role where your experience is truly valued long-term? This company is looking for an Account Manager to join their close-knit team, offering job satisfaction, stability, and the chance to be part of a growing leader in the water treatment and hygiene industry.
As a market leader in water management, this company provides Legionella risk assessments, plumbing services, and water safety solutions to a wide range of commercial clients. With ongoing growth and new projects on the horizon, they are looking for an Account Manager to support their operations and help manage their expanding portfolio of projects and clients. If you're in the industry and want to be part of a stable, expanding company that offers great earning potential, career growth, and a supportive team, this is the opportunity for you!
Your role as an Account Manager will include:
*Managing existing client base
*Conducting regular reviews, product guidance and ensure Legionella compliance
*Collaborating with teams, managing budgets, providing quotes, and upselling services
*Occasional travel to client sites
The successful candidate will have:
*Experience and knowledge of the water industry
*Experience as a Plumber / Water Hygiene Engineer / Legionella Risk Assessor
*Good communication & computer skills
*Full UK driving licence
*Commutable to Birmingham
Apply now or for immediate consideration call Ben on 07537 153940
Key words: Plumber, Legionella Risk Assessor, Water Hygiene Engineer, Admin Assistant, Account Manager, Business Development Sales assistant, Customer service, Birmingham, Walsall, Coventry, Wolverhampton, Telford, Shrewsbury, Leicester
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted
....Read more...
The Company:
This is a great opportunity to join a recognised British Manufacturer within Construction.???
The Company have a proven track record within the market and lead in their product development and customer service.?
Professional company with an excellent induction programme.??
Sustainability has been part of the company’s identity for decades.??
The Company are highly regarded within the Interior industry and are focused on providing market leading quality, service and value.?
The Role of the Area Sales Manager
As the Area Sales Manager you will be maintaining and growing existing business through selling the companies range of Construction Products into retailers as well as targeting new business.?
You’ll be tasked with selling the companies new product launches which have been tailored to incoming business for the area.?
This area has huge potential to grow business throughout due to the large number of new developments.?
?
Benefits of the Territory Manager
Up to £40k
Uncapped Commissions
Pension
car
Laptop
Mobile,
The Ideal Person for the Area Sales Manager
You will have field sales experience and be on the upward ladder of your career
Must have Hunger, Ability and Drive.
Our client is looking for someone who is results driven, thrives on a challenge and has the ability to work in a pressured environment.?
Must have a pro–active approach to sales and customer service, the key is to build and maintain relationships.??
Disciplined in hitting targets, honest, enthusiastic and with the drive to be the best as well as a team player.??
Good knowledge of the local area.?
Will hold a Full Driving licence.?
If you think the role of Area Sales Manager is for you, apply now!
Consultant: Sarah Dimmock
Email: Sarahd@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The Company:
This is a great opportunity to join a recognised British Manufacturer within Construction.???
The Company have a proven track record within the market and lead in their product development and customer service.?
Professional company with an excellent induction programme.??
Sustainability has been part of the company’s identity for decades.??
The Company are highly regarded within the Interior industry and are focused on providing market leading quality, service and value.?
The Role of the Area Sales Manager
As the Area Sales Manager you will be maintaining and growing existing business through selling the companies range of construction products into retailers also targeting new business.?
You’ll be tasked with selling the companies new product launches which have been tailored to incoming business for the area.?
This area has huge potential to grow business throughout due to the large number of new developments.?
?
Benefits of the Territory Manager
Up to £40k
Uncapped Commissions
Pension
car
Laptop
Mobile,
The Ideal Person for the Area Sales Manager
Will have field sales experience and be on the upward ladder of their career
You must have Hunger, Ability and Drive.
Our client is looking for someone who is results driven, thrives on a challenge and has the ability to work in a pressured environment.?
Must have a pro–active approach to sales and customer service, the key is to build and maintain relationships.??
Disciplined in hitting targets, honest, enthusiastic and with the drive to be the best as well as a team player.??
Good knowledge of the local area.?
Will hold a Full Driving licence.?
If you think the role of Area Sales Manager is for you, apply now!
Consultant: Sarah Dimmock
Email: Sarahd@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
1. Undertake a wide range of tasks that are commensurate with your skills and develop your experience. All tasks should be carried out to a high and accurate standard by using our system Waste Logics and completing job sheets jobs to go on the database
The range of work could include tasks/activities in connection with the below:
2. Impeccable written communication skills and attention to detail, enabling you to obtain a quotation together to send to a customer3. Gain experience within a customer account management role, capability to work within a team while being independently responsible for client accounts4. Ability to work under pressure to tight deadlines5. Administer all relevant completed paperwork records, scanning, shredding, archiving etc. 6. Booking goods requested by customers from suppliers to customers' addresses specified7. Work closely with the operations manager to oversee daily business operations and to gain the ability to work effectively in a fast-paced environment8. Monitor sales orders and supplier relations by providing an after-sales call to customers to help boost sales and customer experience9. Comply with all relevant legislative requirements and the Site Management Services (Central) Ltd expectations and company ethos and vision10. Comply with all Site Management Services (Central) Ltd policies and procedures11. Any other duties commensurate with the grade of the post requested by the Site Management Services (Central) Ltd Training:The successful candidate will be allocated an assessor who will visit them within the workplace once every 6-8 weeks.
In addition, the apprentice will attend an online lesson/tutorial once a month.Training Outcome:Potential permanent position on completion of the apprenticeship.Employer Description:At Site Management Services, we provide top-quality services tailored to your needs, including skip hire, welfare hire, and plant hire to ensure your construction and renovation projects run smoothly.Working Hours :Monday to Friday, 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills....Read more...
Mechanical Maintenance Manager – Hard Services Provider – Romford - up to 65K One of our long standing clients is currently looking to recruit a Mechanical Maintenance Manager to work as part of their busy estates team to help service and maintain one of their most important contracts based in Romford. They are looking for an experienced Maintenance Manager who will be able to provide a first class customer service and be able to organise, manage and motivate their engineering team; as well as supporting the senior management. The role will also be reporting directly to the Head of Estates who you will be working closely with on a day to day basis. The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:Control of all mechanical services, together with management of all associated engineering contracts.Manage all statutory compliance.Control of all building services, infrastructure, maintenance and repairs.Assist with project management of any building refurbishment projects.Ensure that all plant, back up and monitoring systems are maintained in good functioning order at all times, including the testing of all essential systems on a regular basis and in accordance with any relevant legislation.Control of trouble-shooting engineering support.Day to day support and adjustment of infrastructure as required, including liaison with user groups, preparation of documentation for changes, approved appointment of contractors and site supervision.Control of all relevant outsourced contracts.Ensure all procedures are adhered to by all relevant contractors and in accordance with current legislation.Ensure frequent checks are carried out to ensure cost effectiveness against market trends and that value for money is realised for all services.Chair regular update meetings with all contract managers relevant to services provided.Management of Mechanical related ‘incidents/outages’Implement plans and actions through your leadership skill to identify and deliver additional work opportunities and technical solutionsProvide technical guidance and support as required to ensure Mechanical systems are maintained to a high standard and defects are swiftly identified and rectified.Effective co-ordination of available resources to achieve technical and innovative solutions.Lead the team to achieve sustainability objectives to improve energy consumption through operational enhancement, whilst seeking out efficient technologies and scoping proposals for considerationApplicants for this role must be able to meet the following criteria:Recognised apprenticeship and fully mechanically qualified to recognised level ie C&G, HNC/HND.Proven background in a hard services maintenance role. Previous experience and involvement in managing contractors. Experience of working within estate environments, hospitals, healthcare.A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.Must be a team player committed to working in a quality and professional environment.Strong people management skills.Excellent written and verbal communication skills.....Read more...
Technical Manager Up to £65,000 pa + Excellent Benefits Commutable from yEOVIL, Chard, Ilminster, Bridgwater, Dorchester, Taunton, Street, Honiton, Shepton Mallet and surrounding areas This is an excellent opportunity to join a well known manufacturer on the Somerset / Dorset Border in a Technical Managers Role. The company is proud of their heritage and over the last 50 years has grown considerably Reporting to the Site Manager, as Technical Manager you will be a key member of the Site Management Team and your main areas of responsibility will be Food Safety & Quality, including all QA/QC functions on the site. Technical Manager Duties will include: ·Monitoring & reviewing the Health & Safety performance of the site ·Ensuring the correct compliance with policies, procedures and legislation to meet Food Safety, Quality and Environmental requirements. ·Managing a team of five plus Technical Assistants reporting into the Team Managers on site ·Actively seeking to improve the company's profitability & control by the efficient control of raw materials, product and energy waste. Technical Manager Essential Knowledge / Skills: ·Relevant Technical Management experience within the food industry. ·Extensive practical experience of BRC accreditation, HACCP implementation, facilitation of customer audits and quality system management. ·Degree qualification in food science or equivalent ·Excellent people management & communication skills. In return my client is offering a salary of up to £65,000pa Benefits Include: ·A secure job and the opportunity to go further ·25 days' holiday a year, plus bank holidays ·Excellent pension payments ·A subsidised restaurant and shop ·Training and development ·Annual Bonus If the role is of interest, then please send your CV today Key words - Technical Manager, Technical Supervisor, Technical Team Manager, Quality Manager, Raw Materials Manager, Technical Services Manager ....Read more...
Technical Manager Up to £65,000 pa + Excellent Benefits Commutable from Yeovil, Chard, Ilminster, Bridgwater, Dorchester, Taunton, Street, Honiton, Shepton Mallet and surrounding areas This is an excellent opportunity to join a well known manufacturer on the Somerset / Dorset Border in a Technical Managers Role. The company is proud of their heritage and over the last 50 years has grown considerably Reporting to the Site Manager, as Technical Manager you will be a key member of the Site Management Team and your main areas of responsibility will be Food Safety & Quality, including all QA/QC functions on the site. Technical Manager Duties will include: ·Monitoring & reviewing the Health & Safety performance of the site ·Ensuring the correct compliance with policies, procedures and legislation to meet Food Safety, Quality and Environmental requirements. ·Managing a team of five plus Technical Assistants reporting into the Team Managers on site ·Actively seeking to improve the company's profitability & control by the efficient control of raw materials, product and energy waste. Technical Manager Essential Knowledge / Skills: ·Relevant Technical Management experience within the food industry. ·Extensive practical experience of BRC accreditation, HACCP implementation, facilitation of customer audits and quality system management. ·Degree qualification in food science or equivalent ·Excellent people management & communication skills. In return my client is offering a salary of up to £65,000pa Benefits Include: ·A secure job and the opportunity to go further ·25 days' holiday a year, plus bank holidays ·Excellent pension payments ·A subsidised restaurant and shop ·Training and development ·Annual Bonus If the role is of interest, then please send your CV today Key words - Technical Manager, Technical Supervisor, Technical Team Manager, Quality Manager, Raw Materials Manager, Technical Services Manager ....Read more...
An exciting opportunity has arisen for a Business Development Manager to join a globally recognised organisation involved within the exciting technology sector of Computers, AI and Embedded Systems, based at their site in Redditch, Worcestershire.
Due to continued growth my client in Redditch, Worcestershire are seeking a Business Development Manager to oversee and manage clients as well as drive new business to help continue this growth.
Duties of the Business Development Manager job include:
Providing a consultative technical solution to meet the customers’ needs
Developing and executing the business unit strategic sales objectives
Develop customer relationships and manage accounts in targeted vertical markets
Identify and create new opportunities
Serve as a strategic business resource to the OEMs to solve their problems
Key skills and experience for the Business Development Manager job are:
Degree in engineering, business management or something similar is essential
Ideally sold product solutions to Defence Primes
Dealing directly with OEM customers
Significant experience selling products, solutions or services
Understand end user applications to provide optimum solutions
Ability to initiate, plan and organise
This is an exciting opportunity for a sales professional to progress their career with a financially strong progressive mid-sized electronics company that is part of a global group.
My client also offer very generous benefits, with lots of remote working offered.
To apply for the Business Development Manager job based in Redditch, Worcestershire please send your CV and covering letter to RWilcocks@redlinegroup.Com or for more information contact Ricky Wilcocks on 01582 878810 or 07931788834.....Read more...
Holt Executive is excited to partner with a leading global connectivity provider in the search for a Senior Sales Manager who will be tasked to generate new business opportunities from both new and existing clients. Covering the UK, USA and other regions, you will work closely with the Business Development and Service team to promote and sell the company's services across a key market.
Alongside managing direct reports, this position holder will be a key figure in driving business growth. Working in a competitive market, you must have a winning mentality and work ethic to go the extra mile.
Key Responsibilities:
- To seek out, promote, market and sell products and services into new & existing accounts.
- Handle new sales enquiries.
- To develop/maintain strong relationships in all areas and levels with nominated customers.
- To liaise with and manage the process flow with the Technical Services Department to ensure excellent service provision to our customers.
- To provide sales support to specified Key customers.
- To provide quotations.
- To have commercial awareness of the marketplace and customers account activity.
- Maintain the sales database dynamically with new leads/quotes.
- To produce sales budgets, forecasts and reports.
- To ensure contracts and purchase orders are issued and signed by the customer in good time.
Essential Skills and Experience:
- Knowledge of and experience in selling VSAT solutions.
- Ability to multi-task and produce accurate work with short deadlines.
- Interpersonal/Team skills.
- Flexibility around working hours and must be prepared to travel extensively.
- Comfortable presenting to engineers and well as the C Suite
- Eligible to obtain Security Clearance.
*This company is disability confident*....Read more...
Client Success Manager – Digital Marketing Agency
Salary - £35,000 to £38,000 dependent on experience plus commissionLocation – Hybrid with 2 days per week in our Altrincham office
Dark Horse is a renowned digital marketing agency based in the UK, specialising in PPC, SEO and Paid Social. With a diverse clientele and a commitment to delivering exceptional results, we are expanding our client services department to continuously improve and evolve our services.
What does success look like? We work with aspiring 7-figure businesses and grow them to 8-figure businesses through elite-level performance marketing.
The role
As a Client Success Manager, you will be an integral part of our expanding client services team. Serving as an additional key point of contact alongside our PPC, SEO, and Paid Social service leads.
• Independently oversee a portfolio of client accounts, ensuring accountability for retained revenue.• A key contact and point of escalation for your clients, understand their business objectives to align our services to meet their goals.• Actively resolve client concerns and deliver solutions with exceptional customer service.• Manage client contracts, securing renewals and upsells.• Foster client relationships to develop cross-selling and referral opportunities.• Assist in identifying and implementing initiatives to enhance client loyalty and satisfaction.• Gather client feedback and collaborate with internal teams to address concerns and enhance relationships.
What’s on offer
We think we’ve built a great place to work, where every individual feels rewarded for the effort, they put in. Enjoy this along with:
• Hybrid working• Flexitime• Birthday off, obvs• Leafy Altrincham location• Mental Wellbeing BUPA programme• Dark Horse will carbon offset your role with The Dark Forest (green is good)• Working in an amazing team – Learning from some fantastic people• Other stuff too – This is mostly the small stuff we use to make us look good on LinkedIn. Can’t remember most of it. It’s largely irrelevant. Don’t fall for the “Beer Tap in office” and other race-to-bottom stuff. This is a ****** career we are talking about here
The requirements
• Proven client success experience within a performance marketing agency.• Proven track record of renewing contracts, securing upsells and cross-selling.• Excellent communication, customer service and interpersonal skills.• Good understanding of PPC, SEO and Paid Social.• Excellent attention to detail and experience managing contracted services.• A results-oriented mindset focused on client satisfaction and revenue growth.• All the gimmes – organisation, numeracy, IT skills, pro-active and a team player
Success in this role hinges on becoming a trusted advisor to your clients, making sure everyone is aware of what success looks like, and leading them to success.
If you're driven and ready to grow, we’d love to hear from you!....Read more...
Client Success Manager – Digital Marketing Agency
Salary - £35,000 to £38,000 dependent on experience plus commissionLocation – Hybrid with 2 days per week in our Altrincham office
Dark Horse is a renowned digital marketing agency based in the UK, specialising in PPC, SEO and Paid Social. With a diverse clientele and a commitment to delivering exceptional results, we are expanding our client services department to continuously improve and evolve our services.
What does success look like? We work with aspiring 7-figure businesses and grow them to 8-figure businesses through elite-level performance marketing.
The role
As a Client Success Manager, you will be an integral part of our expanding client services team. Serving as an additional key point of contact alongside our PPC, SEO, and Paid Social service leads.
• Independently oversee a portfolio of client accounts, ensuring accountability for retained revenue.• A key contact and point of escalation for your clients, understand their business objectives to align our services to meet their goals.• Actively resolve client concerns and deliver solutions with exceptional customer service.• Manage client contracts, securing renewals and upsells.• Foster client relationships to develop cross-selling and referral opportunities.• Assist in identifying and implementing initiatives to enhance client loyalty and satisfaction.• Gather client feedback and collaborate with internal teams to address concerns and enhance relationships.
What’s on offer
We think we’ve built a great place to work, where every individual feels rewarded for the effort, they put in. Enjoy this along with:
• Hybrid working• Flexitime• Birthday off, obvs• Leafy Altrincham location• Mental Wellbeing BUPA programme• Dark Horse will carbon offset your role with The Dark Forest (green is good)• Working in an amazing team – Learning from some fantastic people• Other stuff too – This is mostly the small stuff we use to make us look good on LinkedIn. Can’t remember most of it. It’s largely irrelevant. Don’t fall for the “Beer Tap in office” and other race-to-bottom stuff. This is a ****** career we are talking about here
The requirements
• Proven client success experience within a performance marketing agency.• Proven track record of renewing contracts, securing upsells and cross-selling.• Excellent communication, customer service and interpersonal skills.• Good understanding of PPC, SEO and Paid Social.• Excellent attention to detail and experience managing contracted services.• A results-oriented mindset focused on client satisfaction and revenue growth.• All the gimmes – organisation, numeracy, IT skills, pro-active and a team player
Success in this role hinges on becoming a trusted advisor to your clients, making sure everyone is aware of what success looks like, and leading them to success.
If you're driven and ready to grow, we’d love to hear from you!....Read more...
Holt Executive is delighted to be partnered with a global leader within the Aeronautical Connectivity space to support a critical Senior Manager, Repair Operations - Aviation hire.
The Senior Manager, Repair Operations will be responsible and lead the EMEA repair operations which includes setting strategic operational plans, reporting financial and operational monthly performance metrics and ensuring compliance with all laws and regulations.
Key Responsibilities for the Senior Manager, Repair Operations Aviation:
Repair Operations - 40%
- Manage all Repair Shop activities in accordance with multiple agency regulations.
- Maintains good customer relationship with airline customers based in the region.
- Develop performance requirements among team to consistently work toward enhancing PACs reputation among customers and suppliers.
- Ensure compliance of customer contractual commitments.
- Ensure the Repair Shop have the appropriate resources to perform at the standards and practices specified in the company Maintenance Operation Exposition (MOE).
- Responsible for ensuring MOE is up to date and reflects services provided.
- Oversee third party Vendor organizations to ensure service agreements are being met.
- Ensure Repair shop facilities are compliant with all relevant Health and safety requirements.
- Work with all regulatory agencies and their representatives to ensure local compliance.
- Ensures any Audit findings are resolved with agreed timeframe.
Leadership - 60%
- Manage, guide, and mentor the performance of Shop Managers and Supervisors.
- Hire, train, supervise, and appraise direct reports.
- Lead managers and supervisors to implement department objectives.
- Organize and implement department objectives.
- Manage the budget and expenses assigned to the repair shop.
Key Experience required for the Snr Manager, Repair Operations Aviation:
- Bachelors Degree or equivalent internationally recognized university qualification or 12 years of related work experience in aviation.
- 8+ years experience in an aviation organization, minimum of 3 years of managerial experience.
- Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect.
- Excellent Working knowledge of global civil aviation regulations and requirements.
- In-depth knowledge of Airworthiness regulations.
- Ability to coach managers and develop high-performing teams.
- Solid understanding of financial controls and budgets.
- Ability to understanding and oversee service deliveries to= customers within the assigned area, meeting contractual commitments in an efficient and cost-effective manner.
OTHER REQUIREMENTS
- Role is fully onsite.
- Pass extensive security and background checks.....Read more...
The Company:
National Roofing Contractor, established for over 30 years.?
Customer service orientated culture resulting in the company consistently achieving year on year growth for the past decade.?
This roofing contractor boasts some of the most esteemed FTSE 250 companies as key customers, due to its reputation for excellence within the industry.??
Benefits of the Contractors Manager
Salary £30k - £60k depending on experience
Profit related bonus
Car allowance £7k
Holiday
Pension
The Role of the Contractors Manager
The role of the Contractor Manager is managing multiple projects and working closely with various teams, like sales, contractors, and clients.
You will require strong organisational and communication skills, ensuring the smooth running of the contracts.
Travelling to sites when required.
Manager the projects mainly within roofing refurbishment.
Communication with all parties is paramount.?
Must live within the Southwest, this role will be Hybrid after a 12-week training programme.
The Ideal Person for the Contractors Manager
Our client is looking for someone who is result driven, with a proven record, professional, vibrant, self-motivated and a desire to succeed.??
Ideally you will have strong experience in the roofing or cladding industry. However, my client is also interested in speaking with people who might have site experience and understand contracts, and projects.
You will be dynamic, especially with the daily travel and the need to balance both teamwork and independent decision-making.
Keep the internal system updated.
Travel will be daily covering the southwest.
If you think the role of Specification Sales Manager is for you, apply now!
Consultant: Lisa Spiteri
Email: lisas@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Are you an Engineering Product Manager based in, Hertfordshire seeking a new role?
If so, I have a great opportunity available for an Engineering Product Manager to join a Team based in Hertfordshire, for a client who are world leading design and manufacturing organisation.
Responsible for overseeing the development, management, and success of their hardware products. This role involves collaborating with cross-functional teams to ensure the products meet customer needs, market demands, and company goals. The Engineering Product Manager will drive the product strategy, roadmap, and execution from ideation to launch and beyond.
Responsibilities for the Engineering Product Manager based in Hertfordshire:
Portfolio Management: Analyse product data to drive improvements, introductions, and manage obsolescence. Coordinate with departments and communicate changes effectively.
Introduction of Products into New Customers/Markets: Identify opportunities for introducing legacy products into new markets. Coordinate introductions and communicate effectively with all stakeholders.
Analysis and Reporting: Analyse of connected services, physical product performance and user behaviour and report to back to the business to provide actionable insights
Skills/experience for the Engineering Product Manager based in Hertfordshire:
Engineering background / qualification
Working in a physical product, including Manufacturing environment
Working in a structured, product management environment, preferably including involvement in electro- mechanical development projects from concept to production
Strong understanding of product lifecycle management and development processes
Proven experience in product management, preferably in hardware products
Experience of Power BI
**Hybrid working patter 3 days in the office 2 days WFH**
APPLY NOW for the Engineering Product Manager based in Hertfordshire, job by emailing your CV to blongden@redlinegroup.Com or call Brett on 01582 878841 / 07961 158773 if you have any specific questions about this role.....Read more...
Position: Airtime Billing Manager
Job ID: 2394/2
Location: Redhill
Rate/Salary: £45,000
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Airtime Billing Manager
Typically, this person will take ownership and manage all aspects of the monthly billing cycle. You will be responsible for the UK Airtime Billing team and manage the day-to-day airtime activities. You will act as NIBS, INSIGHT provisioning and airtime third-party systems subject matter expert to ensure all billing and provisioning requests are resolved for both internal and external customers.
HSB Technical’s client is a very established and well-regarded business entity.
Duties and responsibilities of the Airtime Billing Manager:
Management of NIBS and third-party systems information relevant to provisioning orders, customer accounts, billing profiles and rates
To maintain the accuracy of the airtime billing database (NIBS).
Process internal and external requests for activations, deactivations, changes of packages for all the companies’ services and ensuring any Early Termination Fees are advised
Understand and manage airtime processes and ensure they are performed in a timely manner
Ensuring all provisioning requests are configured correctly for billing the product.
Daily or Weekly housekeeping checks for any errors, non-processed CDRs or orders.....Read more...
The Company:
Bespoke manufacturer of high performance Pumps and Pumping Equipment.
Worldwide active customer base with the ability and flexibility to expand and grow.
Exceptional growth plans and personal development plan tailored to individual needs and performance.
Fantastic training and development conducted by professionals with decades of expert market experience.
The Role of the Quality Assurance Manager
Oversee and manage quality assurance processes, ensuring compliance with company policies and industry standards.
Maintain and control quality documentation for all projects.
Manage vendor performance, ensuring alignment with company quality objectives.
Lead the quality improvement process through direct supervision and example.
Ensure compliance with health and safety, environmental management, and cost of quality controls.
Represent the company professionally with vendors, auditors, and regulatory bodies.
Provide guidance, direction, and authorization to carry out quality assurance plans and procedures.
Supervise and provide feedback to employees in accordance with the company’s quality management system.
Benefits of the Quality Assurance Manager
£40k- £50k
Bonus
Pension
Life insurance
21 Days Annual Leave + Public Bank Holidays
The Ideal Person for the Quality Assurance Manager
Degree or equivalent qualification in Engineering discipline.
Strong verbal and written communication skills.
Experience in quality assurance, vendor management, and regulatory compliance.
Leadership experience with the ability to manage teams effectively.
If you think the role of Quality Assurance Manager is for you, apply now!
Consultant: Joshua Cumming
Email: joshuac@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The Company:
• Opportunity to join an award-winning British manufacturer and distributor, established for over 125 years
• Synonymous with quality, choice, and service, they supply over 40,000 assorted products across Handling, Storage, Cleaning, Waste & Recycling, PPE & Workwear solutions.
• As a Business Development Manager, you will manage a well-established and diverse customer base, including hospitals, schools, universities and businesses across the commercial, industrial and construction sectors.
• To enhance their competitiveness, they also offer free next-day delivery on stocked lines, a 12-month warranty, and price matching.
Benefits of the Business Development Manager
• £40k Basic, £50k OTE
• Uncapped monthly commission scheme
• Hybrid company car
• Pension
• Mobile
• Laptop and home office set up
• 20 Dates holiday with opportunity to earn up to 30 days holiday
The Role of the Business Development Manager
• As a Business Development Manager, you will manage the South West territory, split between 75% Account Management and 25% New Business Development.
• You will manage your own time effectively through 4 days in the field to conduct pre-arranged calls and 1 day office based.
• This is a strategic, analytic sales role where the expectation is to assess spend and opportunities within each client and approach each customer interaction with a game plan to increase business.
The Ideal Person for the Role of Business Development Manager
• We are looking for an accomplished sales professional that thrives in a field-based role, balancing account management with the excitement of new business development.
• You will be a self-motivated, analytical sales professional who excels in the fundamentals of sales: skilled at asking the right questions, identifying needs, overcoming objections, and closing deals.
• With previous field sales experience you will be an effective journey planner that approaches each call with a clear agenda and purpose.
• To fit in with the culture of the business you must have a friendly and approachable sales demeanour that fosters trust and long-lasting client relationships.
If you think the role of Business Development Manager is for you, apply now!
Consultant: Justin Webb
Email: sales@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The Company:
• Opportunity to join an award-winning British manufacturer and distributor, established for over 125 years
• Synonymous with quality, choice, and service, they supply over 40,000 assorted products across Handling, Storage, Cleaning, Waste & Recycling, PPE & Workwear solutions.
• As a Business Development Manager, you will manage a well-established and diverse customer base, including hospitals, schools, universities and businesses across the commercial, industrial and construction sectors.
• To enhance their competitiveness, they also offer free next-day delivery on stocked lines, a 12-month warranty, and price matching.
Benefits of the Business Development Manager
• £40k Basic, £50k OTE
• Uncapped monthly commission scheme
• Hybrid company car
• Pension
• Mobile
• Laptop and home office set up
• 20 Dates holiday with opportunity to earn up to 30 days holiday
The Role of the Business Development Manager
• As a Business Development Manager, you will manage the Scotland Territory, split between 75% Account Management and 25% New Business Development.
• You will manage your own time effectively through 4 days in the field to conduct pre-arranged calls and 1 day office based.
• This is a strategic, analytic sales role where the expectation is to assess spend and opportunities within each client and approach each customer interaction with a game plan to increase business.
The Ideal Person for the Role of Business Development Manager
• We are looking for an accomplished sales professional that thrives in a field-based role, balancing account management with the excitement of new business development.
• You will be a self-motivated, analytical sales professional who excels in the fundamentals of sales: skilled at asking the right questions, identifying needs, overcoming objections, and closing deals.
• With previous field sales experience you will be an effective journey planner that approaches each call with a clear agenda and purpose.
• To fit in with the culture of the business you must have a friendly and approachable sales demeanour that fosters trust and long-lasting client relationships.
If you think the role of Business Development Manager is for you, apply now!
Consultant: Justin Webb
Email: sales@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
A leading landlord is looking for a Trades Manager to oversee property maintenance services across social housing and domestic properties in South Hampshire.
Key Responsibilities:
Manage a team of 12+ in-house trades and external contractors
Oversee high-quality property maintenance and improvements
Ensure compliance with health & safety regulations
Maintain accurate property data and systems
Engage with residents to develop customer-focused services
Requirements:
Experience managing teams in property maintenance
Strong knowledge of health & safety regulations
Proficiency in Microsoft Office (Excel – intermediate/advanced)
Full UK driving license and access to a vehicle
Benefits:
Flexible working policy
25 days holiday + bank holidays (increasing to 30 days)
£450 Benefit Allowance
Discounted shopping & cycling scheme
Industry-leading pension & life cover contributions
stride is acting as an Employment Agency in relation to this vacancy.....Read more...
A leading landlord is looking for a Trades Manager to oversee property maintenance services across social housing and domestic properties in North Hampshire.
Key Responsibilities:
Manage a team of 12+ in-house trades and external contractors
Oversee high-quality property maintenance and improvements
Ensure compliance with health & safety regulations
Maintain accurate property data and systems
Engage with residents to develop customer-focused services
Requirements:
Experience managing teams in property maintenance
Strong knowledge of health & safety regulations
Proficiency in Microsoft Office (Excel – intermediate/advanced)
Full UK driving license and access to a vehicle
Benefits:
Flexible working policy
25 days holiday + bank holidays (increasing to 30 days)
£450 Benefit Allowance
Discounted shopping & cycling scheme
Industry-leading pension & life cover contributions
stride is acting as an Employment Agency in relation to this vacancy.....Read more...
Up to £30,000 Plus Bonus + Benefits
An ambitious, proactive and detail focussed Mortgage Case Manager is required to provide a first-rate administrative support service to a multi-award-winning team of professional mortgage advisers with a strong track record in delivering exceptional customer service. The company specialises in providing a range of retail customer mortgages as well as ‘business to business’ solutions through a network of over 300 Appointed Representatives across the UK. The business also provides placement and packaging services to other mortgage advisers keen to benefit from their enhanced knowledge in the specialist lending areas of BTL, Commercial and Bridging Loans.As Mortgage Case Manager the successful candidate will work closely with both internal and external mortgage and protection advisers, playing an important role in the process of helping customers make their property ambitions become a reality.This is an office based role but with some flexibility in working hours and a hybrid option can be considered for the right candidate.Key Responsibilities
Manage all aspects of mortgage administration from initial ‘decision in principle’ to mortgage completion including keying mortgage applications, chasing lenders and third parties, completing diligence checks and reviewing and processing documents
Update and liaise with clients and advisers as their mortgage applications progress
Administer and progress mortgage applications efficiently and with attention to detail
Invest time in building knowledge of lenders and processes to assist with the company’s values of delivering excellent customer service
Skills & Experience
Previous experience in a mortgage case manager or similar administrative role and ideally a familiarity with mortgage lenders and their requirements
Naturally highly organised and able to apply a structured approach to administrative processes
Committed to delivering great customer service and working as part of a team
Highly proficient in using a range of electronic systems and software
Benefits
Salary based on experience plus a quarterly bonus scheme based on cases processed
Company benefits scheme including Wellhub and Sodexo discount scheme
Flexibility and hybrid options for suitable candidates
Full training and growth opportunities
Market leading technology to support case processing
This is a fantastic opportunity for an ambitious Mortgage Case Manager to join a flourishing, friendly, and progressive company that can offer true career development opportunities to the successful candidate. The role also provides a great foundation for those who may be considering a long-term career in the mortgage industry, with opportunities to progress into other roles in the mortgage industry including Mortgage Adviser, Mortgage Research Assistant, Compliance supervisor and more. Apply now!....Read more...
The Job
The Company:
This is a new, strategic opportunity for a Quality Assurance Manager to join a well-established leader in the manufacturing and distribution of high-quality electrical products.
As a respected manufacturer and distributor of wiring accessories, LED lighting and associated solutions, they are trusted and specified by leading housing developers and distributed through a wide network of electrical wholesalers.
With pride in their market-leading position, innovative product offerings, and commitment to sustainability and ISO quality, this is a unique opportunity to join a thriving organisation that values excellence, continuous improvement and a customer-centric approach.
Benefits of the Quality Assurance Manager
£60k - £62k Basic
Annual Bonus
Company Pension
25 Days Holiday + Bank Holidays
Mobile
Laptop
The Role of the Quality Assurance Manager
As Quality Assurance Manager, you will ensure products and processes meet all internal and external requirements through management of the ISO 9001 and ISO 14001 Quality and Environmental Systems.
Managing quality systems, overseeing audits, resolving issues and leading a team of Product Quality Engineers, some of which are remote.
Drive improvements and sustainability initiatives, ensuring the highest standards are maintained.
The Ideal Person for the Quality Assurance Manager
Qualifications in Quality Management systems are highly desirable.
Experience in a manufacturing environment, with exposure to the electrical sector an advantage.
People management skills and experience, ideally of remote team members with far east manufacturing exposure an enormous benefit.
Strong written communication skills for reporting and documentation.
Familiarity with Health & Safety systems is a plus.
If you think the role of Quality Assurance Manager is for you, apply now!
Consultant: Justin Webb
Email: justinw@otrsales.co.uk
Tel no: 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
My client is a premium group of independent Opticians, and they are looking to recruit a full time Dispensing Optician Manager to work at their central Leicester practice.
The company is well known for its excellent levels of service and its range of eye care services on offer. It primarily stocks high end, designer and bespoke frames including; Versace, Mykita and Chanel.
Dispensing Optician Manager - Role
Day to day running of a single testing room practice
Managing a small team
Beautiful boutique style practice
Helping to grow the business
Amazing eyewear
Access to a wide range of lens suppliers
Making sure each patient receives the very best eyecare service
Leading and motivating the team
Dealing with complex patient queries
Professional freedom to choose what is best for the patient
Salary between 28-30K DOE
Bonus scheme is being introduced
Professional fees paid
Working 5 days a week from 9am to 5.30pm
Practice closed on Sundays and Mondays
Dispensing Optician Manager - Requirements
Qualified Dispensing Optician registered with the GOC
Previous management or supervisory experience
Independent experience would be advantageous
Experience of improving and increasing turnover in an Opticians
Customer focused
Confident
Excellent organisational skills
To apply for this role please send a copy of your CV or call 0114 238 1726 for more information.....Read more...
