Job Purpose:
As an Apprentice Pharmacy Services Assistant, you will support the delivery of pharmacy services under the supervision of registered pharmacy professionals. This role provides hands-on training and study support as you work towards a Level 2 Pharmacy Services Assistant qualification. You will learn how to dispense medication, manage stock, serve patients, and support the safe and efficient running of the pharmacy.
Key Responsibilities:Assist in the preparation and dispensing of prescriptions accurately and efficiently.Maintain stock levels, check expiry dates, and help with stock ordering and rotation.Label and package medications following standard procedures and legal requirements.Provide excellent customer service by answering queries and referring to pharmacists when necessary.Ensure a clean, tidy, and safe working environment within the pharmacy.Support with administrative tasks, including filing prescriptions and processing paperwork.Adhere to all health and safety, data protection, and confidentiality guidelines.Attend off-site or online training sessions as part of the apprenticeship program.Person Specification:Essential:
Interest in a career in pharmacy or healthcare.Willingness to learn and undertake formal study.Good communication and interpersonal skills.Reliable, punctual, and well-organized.Ability to follow instructions and work as part of a team.Desirable:
GCSEs (or equivalent) in English, Maths, and Science (grade 3 or above).Previous experience in a customer-facing or healthcare environment.Training and Development:You will be enrolled in a Level 2 Pharmacy Services Assistant Apprenticeship.Full support will be provided by a registered training provider and workplace supervisor.On successful completion, you may progress into a permanent pharmacy assistant role or further training to become a pharmacy technician.Training Outcome:. Pharmacy Technician (Level 3)This is the most common next step.Requires further study and registration with the General Pharmaceutical Council (GPhC).Pharmacy Technicians have more responsibility, including supervising assistants and handling complex dispensing tasks.2. Senior Pharmacy AssistantWith experience, you may be promoted within a pharmacy setting.This role may involve mentoring new apprentices, managing stock, or supporting with training.3. Specialisation in a Clinical or Hospital SettingYou can move into hospital pharmacies or clinical support roles.These settings often offer more structured career ladders and potential for NHS band progression.4. Further Education or Healthcare RolesSome progress into related roles like healthcare assistant, nursing, or health sciences.With additional qualifications (e.g., Access to HE), university-level study becomes a viable path.5. Managerial Roles in Retail PharmacyOver time, and with experience, some assistants progress into dispensary management or branch supervisor roles, especially in larger chains.Employer Description:ADM Healthcare Limited is a UK-based private limited company specializing in pharmaceutical services. Established on 13 June 2014, the company is incorporated in Wednesbury, West Midlands. Its registered office is located at 101 High Street, Moxley, Wednesbury, WS10 8RT.Working Hours :Monday - Thursday 9am - 6pm Friday 9am - 5:30pm
Saturdays 9am - 12pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Job Purpose:
As an Apprentice Pharmacy Services Assistant, you will support the delivery of pharmacy services under the supervision of registered pharmacy professionals. This role provides hands-on training and study support as you work towards a Level 2 Pharmacy Services Assistant qualification. You will learn how to dispense medication, manage stock, serve patients, and support the safe and efficient running of the pharmacy.
Key Responsibilities:
Assist in the preparation and dispensing of prescriptions accurately and efficiently
Maintain stock levels, check expiry dates, and help with stock ordering and rotation
Label and package medications following standard procedures and legal requirements
Provide excellent customer service by answering queries and referring to pharmacists when necessary
Ensure a clean, tidy, and safe working environment within the pharmacy
Support with administrative tasks, including filing prescriptions and processing paperwork
Adhere to all health and safety, data protection, and confidentiality guidelines
Attend off-site or online training sessions as part of the apprenticeship programPerson Specification:Essential:
Interest in a career in pharmacy or healthcare
Willingness to learn and undertake formal study
Good communication and interpersonal skills
Reliable, punctual, and well-organised
Ability to follow instructions and work as part of a team
Desirable:
GCSEs (or equivalent) in English, maths, and Science (grade 4/C or above)
Previous experience in a customer-facing or healthcare environment
Training and Development:
You will be enrolled in a Level 2 Pharmacy Services Assistant Apprenticeship
Full support will be provided by a registered training provider and workplace supervisor
On successful completion, you may progress into a permanent pharmacy assistant role or further training to become a pharmacy technician
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:1. Pharmacy Technician (Level 3)
This is the most common next step.Requires further study and registration with the General Pharmaceutical Council (GPhC).Pharmacy Technicians have more responsibility, including supervising assistants and handling complex dispensing tasks.2. Senior Pharmacy AssistantWith experience, you may be promoted within a pharmacy setting.This role may involve mentoring new apprentices, managing stock, or supporting with training.3. Specialisation in a Clinical or Hospital SettingYou can move into hospital pharmacies or clinical support roles.These settings often offer more structured career ladders and potential for NHS band progression.4. Further Education or Healthcare RolesSome progress into related roles like healthcare assistant, nursing, or health sciences.With additional qualifications (e.g., Access to HE), university-level study becomes a viable path.5. Managerial Roles in Retail PharmacyOver time, and with experience, some assistants progress into dispensary management or branch supervisor roles, especially in larger chains.Employer Description:ADM Healthcare Limited is a UK-based private limited company specializing in pharmaceutical services. Established on 13 June 2014, the company is incorporated in Wednesbury, West Midlands. Its registered office is located at 101 High Street, Moxley, Wednesbury, WS10 8RT.Working Hours :Monday - Friday 9am - 6pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Pharmacy Assistant Apprenticeship - Ashby-de-la-ZouchGain experience in retailLearn about over-the-counter medicinesAssist in dispensing prescription medicinesOrder pharmaceutical stockAdvise customers on over-the-counter medication Assist with minor ailments £7.55phWe are looking for a confident and outgoing learner who has a passion for customer service.Training:Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.Training Outcome:This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Mon-Fri 9am-6pmSkills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Dispensing of medication to patients
Over-counter sales of non-prescription medication
Check and monitor prescription slips
Health & safety responsibility
Observing COVID restrictions and guidelines
Use of Patient Record Systems and use of smart card
Data entry relating to medication
Labelling and dispensing
Accuracy and attention to detail
Numerate
Working within a team environment
Liaison with doctors' surgery and health professionals
Training:
Pharmacy Assistant Level 2 Apprenticeship Standard qualification
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council (GPhc)
Dispensing Assistant Course accredited by the General Pharmaceutical Council (GPhc)
End-Point Assessment (EPA)
In-house training
Training Outcome:
Pharmacy Technician level 3 apprenticeship
A permanent position within the organisation
Employer Description:Kemptown Pharmacy based in Brighton provides numerous services including consultations, online prescriptions, health checks & various services available.Working Hours :Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Job DescriptionAs a Pharmacy Services Assistant Apprentice, you will work under the supervision of a registered pharmacist and support the team in the day-to-day running of the pharmacy. You’ll gain practical experience while studying towards a nationally recognised Level 2 qualification, learning to deliver safe, effective, and compassionate care to patients.
Key ResponsibilitiesAssist in the preparation and assembly of prescriptions under the supervision of a pharmacist.Provide a high standard of customer service to patients and members of the public.Support the sale of over-the-counter medicines and provide information on minor ailments.Maintain stock levels and ensure correct storage of medicines and products.Receive and store pharmaceutical deliveries safely and securely.Handle confidential patient information with professionalism and in line with GDPR.Maintain cleanliness and hygiene standards in the pharmacy.Help with pharmacy administrative tasks as required.What You’ll LearnDispensing procedures and pharmaceutical calculations.Pharmacy law, ethics, and health & safety.Communication and customer service within a healthcare setting.Medicines classification and storage.The role of pharmacy in the NHS and wider healthcare system.Apprenticeship DetailsDuration: Typically 12–15 monthsTraining provided by an approved apprenticeship training providerOn-the-job training combined with regular study sessionsEnd-point assessment required for successful completionEssential Skills & Personal QualitiesGood communication and interpersonal skillsReliable, punctual, and well-organisedWilling to learn and take instructionFriendly, approachable, and professionalAble to work as part of a teamBasic IT skillsTraining:Level 2 Pharmacy Services Assistant apprenticeship standard, including Functional Skills in English and maths if required.Training Outcome:Completing a Level 2 Pharmacy Services Assistant apprenticeship at Hilltop Pharmacy in Oldbury can serve as a strong foundation for a rewarding career in pharmacy. This apprenticeship equips you with essential skills and knowledge to support the delivery of pharmacy services under the supervision of a pharmacist or pharmacy technician.
Pharmacy Technician (Level 3): After gaining experience as a pharmacy assistant, you can pursue a Level 3 Pharmacy Technician apprenticeship. This role involves more advanced responsibilities, including preparing and supplying medicines, and requires registration with the General Pharmaceutical Council (GPhC).Employer Description:Hill Top Pharmacy, located at 1 Pottery Road in Oldbury, West Midlands, has been a cornerstone of the local community for over 70 years. This independent pharmacy offers a wide range of services, including NHS and private prescription dispensing, free prescription collection and delivery, emergency contraception, flu vaccinations, and various health screenings such as allergy and diabetic checks. They also provide a private consultation room for confidential discussions and support.Working Hours :Opening times:
Monday - Friday 9am - 6pm
Sat - 10am - 1pm
(Hours to be agreed - a minimum of 30 are expected)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Pharmacy Assistant Apprenticeship - Ashby-de-la-Zouch
Gain experience in retail
Learn about over-the-counter medicines
Assist in dispensing
prescription medicines
Order pharmaceutical stock
Advise customers on over-the-counter medication
Assist with minor ailments
£7.55ph
We are looking for a confident and outgoing learner who has a passion for customer service.Training:Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.Training Outcome:This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Mon-Fri 9am-6pm.Skills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Dispensing of medication to patientsOver counter sales of non-prescription medicationCheck and monitor prescription slipsHealth & Safety ResponsibilityRotation of stockUse of Patient Record Systems and use of smart cardData Entry relating to medicationLabelling and DispensingAccuracy and Attention to detailWorking within a team environmentLiaison with Doctors surgery and health professionalsCompletion of apprenticeship work on timeTraining:Pharmacy Assistant Level 2 Apprenticeship StandardMedicine Counter Assistant Course accredited by the General Pharmaceutical Council [GPhc] (optional)End-Point Assessment (EPA)In-house training
All training is delivered through remote delivery.Training Outcome:Pharmacy Technician Level 3 ApprenticeshipA permanent position within the organisatioEmployer Description:Evercare Pharmacy is a community pharmacy that offers lots of services to patients. The pharmacy offers private and NHS services and offers high quality customer service.Working Hours :The working week is Monday, Tuesday, Wednesday, Friday and Saturday and the set hours are 2.00pm to 9.00pm each day.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Support with patient consultations
Dispensing medicine under supervision
General admin
Dealing with over the counter and phone enquiries
Use of the computer and the pharmacy specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:
Pharmacy Services Assistant Level 2 Apprenticeship Standard
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Dispensing Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Training and training location to be confirmed
Training Outcome:
Pharmacy Technician Level 3 Apprenticeship Standard
A permanent position within the organisation
Employer Description:We are a group of family-owned independent pharmacies based in the North of England. The group is owned and ran by pharmacists, so we understand how important providing amazing patient care is and we are here to provide you and your family with the best and most friendly healthcare services that you deserve. Whatever your health problem or question, however big or small, we may be able to help.Working Hours :Monday - Friday, 09:00 - 5.30pm
Shifts between these hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Rotation of stock
Use of Patient Record Systems and use of smart card
Data Entry relating to medication
Labelling and Dispensing
Working within a team environment
Liaison with Doctors surgery and health professionals
Completion of apprenticeship work on time
Training:Level 2 Pharmacy Services Assistant Apprenticeship Standard, which includes:
Pharmacy Assistant Level 2 Apprenticeship Standard
Own in-house training
GPHC approved qualification
Training Outcome:
Full-time permanent role for the right person
Further potential for other training such as Level 3 Pharmacy Assistant
Employer Description:53 Moorland Road, BS23 4HPWorking Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Meeting and greeting customers
Cash handling
Building professional relationships with customers
Receptionist duties
Booking appointments
Ordering spectacles and contact lenses
Pre-testing
Completion of apprenticeship work on time
The course is 15-18 months long with an end point assessment period afterwards. Throughout the course you will be completing modules that focus on screening checks, customer interactions, fitting and adjustment of spectacles, quality and governance, health and safety, materials of frames and lenses, and tools and equipment.
All the coursework will be completed online during work, meaning there is no commute to college, and you will be getting paid whilst completing training.Training:Optical Assistant L3 Standard.
Own-in-house training.
This is a full-time role with training delivered remotely to the workplace. Training Outcome:After gaining the Level 3 Optical Assistant qualification, you can study further to become a qualified Dispensing Optician. Employer Description:Stoney Stanton Optical is a Opticians based in Stoney Stanton. The organisation offers the following services to patients:
Eye Exams
Contact Lens Services
Eyeglass Dispensing
Support Eye HealthWorking Hours :Monday to Saturday - shifts are discussed at interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Due to expansion, an award winning group of independent Opticians based in the Suffolk, London and Essex area are looking to recruit a full time Optical Assistant to work at their Beccles, Suffolk practice.
The company is well known for its excellent levels of service and its range of eye care services on offer. It utilises modern testing equipment and focuses on offering a professional and friendly service.
Optical Assistant - Role
Dispensing lenses to all levels
Helping patients to select frames
Meeting and greeting patients
Booking appointments
Dealing with collections, measurements and adjustments
Working with the Optometrist and Dispensing Opticians to ensure a smooth patient journey
Optical Assistant - Requirements
Previous Optical experience is essential
Full dispensing capabilities including occupational and varifocal lenses
Ideally around two years’ + experience.
Customer focussed
Courteous and professional
Proactive and motivated to learn
Interest in fashion and branding
Optical Assistant - Salary
Basic between £22,000 to £25,000
Bonus scheme
35 hours per week to include Saturdays, no Sunday opening
28 days holiday
Pension
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply’ link as soon as possible.....Read more...
Support with patient consultations
Dispensing medicine
General admin
Dealing with over the counter and phone enquiries
Use of the computer and the pharmacy specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:
Pharmacy services assistant Level 2
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Dispensing Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Functional Skills level 2 in maths and English if not already achieved grade 4 or C and above at GCSE or equivalent level
Training Outcome:
A permanent position within the organisation
Pharmacy Technician level 3 apprenticeship
Employer Description:A pharmacy based in Hartlepool ,County Durham area are hoping to recruit a hardworking and determined candidate to work within their small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications.Working Hours :Monday to Saturday, 9.00am to 9.00pm.
Sunday, 10.00am to 5.00pm.
Rota to be advised.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Delivery of customer service
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & safety responsibility
Observing covid restrictions and guidelines
Use of patient record systems and use of smart card
Data entry relating to medication
Labelling and dispensing
Accuracy and attention to detail
Numerate
Working within a team environment
Liaison with doctors' surgery and health professionals
Training:Level 2 Pharmacy Services Assistant Apprenticeship Standard, which includes:
End-Point Assessment (EPA)
In-house training
Training Outcome:
Full-time permanent role for the right person
Further potential for other training such as a Level 3 Pharmacy Technician apprenticeship
Employer Description:A pharmacy based in Sunderland are hoping to recruit a hardworking and determined candidate to work within their team of qualified professionals, as an Apprentice Pharmacy Assistant. This pharmacy is developing and will include delivery of more clinical services. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications. As an apprentice you will be expected to achieve the qualification for the role. This will enable a more challenging and rewarding career.Working Hours :Monday - Friday, exact shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Support with patient consultations
Dispensing medicine
General admin
Dealing with over the counter and phone enquiries
Use of the computer and the pharmacy specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:
Pharmacy services assistant Level 2 Apprenticeship Standard
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Dispensing Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Functional Skills level 2 in maths and English if not already achieved grade 4 or C and above at GCSE or equivalent level
Training Outcome:
A possible permanent position within the organisation
Pharmacy Technician level 3 apprenticeship
Employer Description:A pharmacy based in Haswell, County Durham, are hoping to recruit a hardworking and determined candidate to work within their small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications.Working Hours :Monday to Friday, 9.00am to 17.30pm.
Saturday closed
Sunday closed.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Observing COVID Restrictions and Guidelines
Use of Patient Record Systems and use of smart card
Data Entry relating to medication
Labelling and Dispensing
Accuracy and Attention to detail
Numerate
Working within a team environment
Liaison with Doctors surgery and health professionals
Training:
Pharmacy Assistant Level 2 Apprenticeship Standard
Medicine Counter Assistant Course accredited by the General
Pharmaceutical Council [GPhc]
Dispensing Assistant Course accredited by the General
Pharmaceutical Council [GPhc]
End-Point Assessment (EPA)
In-house training
Training Outcome:
Pharmacy Technician Level 3 Apprenticeship
A permanent position within the organisation
Employer Description:At Siddique Pharmacy we provide over 5,000 health and beauty products and prescription medicines at the highest possible standards! We endeavour to supply our products within 24 hours of placing an order. Even though Siddiquepharmacy.co.uk was only launched recently, we have over 30 year’s experience in the field of pharmaceutical services. This sets us apart from the rest as it enables us to fulfil the requirement of the customer!Working Hours :Monday to Saturday- shifts are discussed at interview stage.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental....Read more...
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Observing COVID Restrictions and Guidelines
Use of Patient Record Systems and use of smart card
Data Entry relating to medication
Labelling and Dispensing
Accuracy and Attention to detail
Numerate
Working within a team environment
Liaison with Doctors surgery and health professionals
Training:
Pharmacy Assistant Level 2 Apprenticeship Standard
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Dispensing Assistant Course accredited by the General Pharmaceutical Council [GPhc]
End-Point Assessment (EPA)
In-house training
Training Outcome:
Pharmacy Technician Level 3 Apprenticeship
A permanent position within the organisation
Employer Description:Ashton Road Pharmacy is a trusted health establishment in Oldham, providing quality pharmacy services and products to the local community.Working Hours :Monday - Friday, 9.00am - 6pm with a closed lunch break 1.00am - 2.00pm. Shifts to be confirmed at interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Observing COVID Restrictions and Guidelines
Use of Patient Record Systems and use of smart card
Data Entry relating to medication
Labelling and Dispensing
Accuracy and Attention to detail
Numerate
Working within a team environment
Liaison with Doctors surgery and health professionals
Training:
Pharmacy Assistant Level 2 Apprenticeship Standard
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Dispensing Assistant Course accredited by the General Pharmaceutical Council [GPhc]
End-Point Assessment (EPA)
In-house training
Training Outcome:
Pharmacy Technician Level 3 Apprenticeship
A permanent position within the organisation
Employer Description:Kingfield Pharmacy is a community pharmacy based in Woking, the pharmacy offers a range of services to patients such as Prescription delivery service, New medicine service, NHS blood pressure check service, COVID-19 lateral flow tests and Flu vaccination service.Working Hours :Monday to Saturday. Shifts are discussed at interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
About The RoleAre you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people-oriented team player and manager who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in?If so, Salvation Army Homes has an exciting opportunity for Customer Services Assistants to join our Customer Services team.At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement.The Customer Services Assistant will help to provide an effective and efficient telephone answering service for the Customer Services Centre, providing professional, appropriate and accurate advice either by telephone, email, web chat or in writing when dealing with enquiries to maximise Right First Time resolution. The benefits on offerIn return for helping to transform lives, we’ll give you access to some great benefits. These include:26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CandidateA Customer Services Assistant will instinctively share our delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.You will need to:Be a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Understand or learn about community resources and organisations that can help our clientsAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Observing COVID Restrictions and Guidelines
Use of Patient Record Systems and use of smart card
Data Entry relating to medication
Labelling and Dispensing
Accuracy and Attention to detail
Numerate
Working within a team environment
Liaison with Doctors surgery and health professionals
Training:
Pharmacy Assistant Level 2 Apprenticeship Standard
Medicine Counter Assistant Course accredited by the General
Pharmaceutical Council [GPhc]
Dispensing Assistant Course accredited by the General
Pharmaceutical Council [GPhc]
End-Point Assessment (EPA)
In-house training
Training is delivered through remote delivery into the workplace. Training Outcome:
Pharmacy Technician Level 3 Apprenticeship
A permanent position within the organisation
Employer Description:Riverside Pharmacy is a community pharmacy based in Nottingham, they offer a range of services to patients including flu vaccination service, inhaler disposal, new medicine service, NHS health checks and stop smoking support service.Working Hours :Shifts to be confirmed.
Monday- Friday between 9.00am and 6.00pm.
Closed Saturday & Sunday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Dispensing medicine (with ongoing training)
General admin
Dealing with over the counter and phone enquiries
Use of the computer and the pharmacy specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:Level 2 Pharmacy Services Assistant Apprenticeship Standard, which includes:
Level 2 Functional Skills (if required)
Own in-house training
GPHC approved qualification
Training Outcome:
Full-time permanent role for the right person
Further potential for other training such as Level 3 Pharmacy Assistant
Employer Description:A local independent pharmacy located in PR9 takes pride in providing value for money products for patient’s self-care, along with providing an efficient and reliable service to all patients and customers. They are hoping to recruit a hardworking and determined candidate to work within their team.Working Hours :Monday - Friday; shifts to be confirmed.Skills: Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
The successful candidate will be assisting in the dispensing of medication; gaining key skills assisting customers on the counter. If you are passionate about pursuing a career in the pharmacy sector, this role is a fantastic opportunity with great potential.
Main duties include:
Ordering, receiving and storing pharmaceutical stock
Receiving prescriptions and ordering prescriptions
Making up blister packs
Dispensing under supervision once trained
Labelling of prescriptions
Liaising with customers over the phone and face to face
Duping and disposing of medicines
Managing stock levels, replenishing and cleaning sales areas.
Receive incoming supplies, verify quantities against orders and inform supervisor of stock needs and shortages
Ensuring standards for quality, customer service and health and safety are met
To utilise specialist product knowledge when required
To maintain a clean and tidy working environment
To complete compulsory training as required
To carry out other duties which naturally fall within the reasonable expectations of the role
Training:
Pharmacy Services Assistant Level 2.
https://www.instituteforapprenticeships.org/apprenticeship-standards/pharmacy-services-assistant-v1-0
Functional Skills if required.
Please note that the apprenticeship standards require the apprentice to sit an End Point Assessment.
Please refer to above link for more information.
Blended on/off the job training and location to be confirmed.
Training Outcome:Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.Employer Description:Kara’s Pharmacy is a well-established, community-focused pharmacy dedicated to providing exceptional healthcare services and advice. We pride ourselves on offering a friendly, supportive environment for both customers and staff. As a trusted part of the local area, we dispense NHS and private prescriptions, offer expert healthcare advice, and stock a wide range of health and wellness products. Our passionate team is at the heart of what we do, and we’re committed to delivering excellent service every day.Working Hours :Full range of shifts between: Monday - Friday, 9.00am - 6.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Meeting and greeting customers
Cash handling
Building professional relationships with customers
Receptionist duties
Booking appointments
Ordering spectacles and contact lenses
Pretesting
Training:Optical Assistant 2022 Level 3.Training Outcome:After gaining the Level 3 Optical Assistant qualification, you can study further to become a qualified Dispensing Optician. From there, you can progress and study to become a Contact Lens Optician or Optometrist.Employer Description:Daniels and Wheatcroft Opticians has a long history of delivering superb eyecare in Hull. Our practices started out separately on Spring Bank: Daniels Turner Opticians was established in the early 1980s and Wheatcroft in the late 1940s. Wheatcroft Opticians was established by George Ambrose Wheatcroft OBE. And Daniels Turner was established by Mr Phillip Daniels, a well-respected optometrist who has retired after 40 successful years in practice. In July 2020 we joined forces to become Daniels & Wheatcroft Opticians, pooling our years of knowledge and expertise to continue to provide eye care services that the whole family can trust.Working Hours :Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience,Friendly,Professional,Motivated,Honest....Read more...
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Observing COVID Restrictions and Guidelines
Use of Patient Record Systems and use of smart card
Data Entry relating to medication
Labelling and Dispensing
Accuracy and Attention to detail
Numerate
Working within a team environment
Liaison with Doctors surgery and health professionals
Training:
Pharmacy Services Assistant Level 2 Apprenticeship Standard
Training Outcome:
Pharmacy Technician Level 3 Apprenticeship
A permanent position within the organisation
Employer Description:Brinsley Pharmacy is a well-established community pharmacy based in Brinsley. We provide a wide range of health services. We are passionate about providing high-quality healthcare products and services to our patients and customers in a comfortable and private environment. We also offer a suite of convenient professional health check services, including blood pressure checks, all performed in our purpose-built private consultation room.Working Hours :Shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Non judgemental,Patience....Read more...
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Observing COVID Restrictions and Guidelines
Use of Patient Record Systems and use of smart card
Data entry relating to medication
Labelling and dispensing
Accuracy and attention to detail
Numerate
Working within a team environment
Liaison with doctors' surgery and health professionals
Training:Pharmacy Services Assistant Level 2.Training Outcome:We believe in investing in our people. Upon successful completion of the level 2 apprenticeship, for the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications such as the Pharmacy Technician Level 3 Apprenticeship.Employer Description:Glodwick Pharmacy provide a range of services including prescription, healthy living and vaccination services. We aim to provide our customers and community with a high level of service in everything we do and work together as a team of qualified pharmacy professionals to serve our community. We pride ourselves on delivering high levels of customer service, so a friendly disposition is important to us and being a team player, to ensure we can collectively serve our customers to a high standard.Working Hours :Monday - Friday, shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Rotation of stock
Use of pharmacy software
Data entry relating to medication
Labelling and dispensing
Working within a team environment
Liaison with doctors' surgery and health professionals
Completion of apprenticeship work on time
Training:Pharmacy Services Assistant Level 2.Training Outcome:
Pharmacy Technician Level 3 Apprenticeship
A permanent position within the organisation
Employer Description:Wickersley Pharmacy provide a range of services to the local community including prescription, healthy living and vaccination services. We are a team of qualified professionals within the pharmacy field who aim to deliver a high standard of service to all of our customers in an environment where they can feel supported and heard.Working Hours :Monday - Friday. Some weekend work maybe required on a rota, shifts will be determined at interview.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience....Read more...
