Apprentice Pharmacy Services Assistant - Level 2
Job Description
As a Pharmacy Services Assistant Apprentice, you will work under the supervision of a registered pharmacist and support the team in the day-to-day running of the pharmacy. You’ll gain practical experience while studying towards a nationally recognised Level 2 qualification, learning to deliver safe, effective, and compassionate care to patients.
Key Responsibilities
Assist in the preparation and assembly of prescriptions under the supervision of a pharmacist.
Provide a high standard of customer service to patients and members of the public.
Support the sale of over-the-counter medicines and provide information on minor ailments.
Maintain stock levels and ensure correct storage of medicines and products.
Receive and store pharmaceutical deliveries safely and securely.
Handle confidential patient information with professionalism and in line with GDPR.
Maintain cleanliness and hygiene standards in the pharmacy.
Help with pharmacy administrative tasks as required.
What You’ll Learn
Dispensing procedures and pharmaceutical calculations.
Pharmacy law, ethics, and health & safety.
Communication and customer service within a healthcare setting.
Medicines classification and storage.
The role of pharmacy in the NHS and wider healthcare system.
Apprenticeship Details
Duration: Typically 12–15 months
Training provided by an approved apprenticeship training provider
On-the-job training combined with regular study sessions
End-point assessment required for successful completion
Essential Skills & Personal Qualities
Good communication and interpersonal skills
Reliable, punctual, and well-organised
Willing to learn and take instruction
Friendly, approachable, and professional
Able to work as part of a team
Basic IT skills
Training:
Level 2 Pharmacy Services Assistant apprenticeship standard, including Functional Skills in English and maths if required.
Training Outcome:
Completing a Level 2 Pharmacy Services Assistant apprenticeship at Hilltop Pharmacy in Oldbury can serve as a strong foundation for a rewarding career in pharmacy. This apprenticeship equips you with essential skills and knowledge to support the delivery of pharmacy services under the supervision of a pharmacist or pharmacy technician.
Pharmacy Technician (Level 3): After gaining experience as a pharmacy assistant, you can pursue a Level 3 Pharmacy Technician apprenticeship. This role involves more advanced responsibilities, including preparing and supplying medicines, and requires registration with the General Pharmaceutical Council (GPhC).
Employer Description:
Hill Top Pharmacy, located at 1 Pottery Road in Oldbury, West Midlands, has been a cornerstone of the local community for over 70 years. This independent pharmacy offers a wide range of services, including NHS and private prescription dispensing, free prescription collection and delivery, emergency contraception, flu vaccinations, and various health screenings such as allergy and diabetic checks. They also provide a private consultation room for confidential discussions and support.
Working Hours :
Opening times: Monday - Friday 9am - 6pm Sat - 10am - 1pm (Hours to be agreed - a minimum of 30 are expected)
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience