Business Analyst – Walsall/Hybrid Business Analyst required for a leading client based down in Brownhills, Walsall. My client is currently seeking a Business Analyst to come on board to gain insight into business processes and requirements, and devise systems for enhancing these processes. Develop functional specifications intended for utilisation by either the internal development team or third-party suppliers. Key skills and Responsibilities:Analyses and comprehends business processes, requirements, data inputs, and structures to aid in designing improved systems.Conducts interviews with stakeholders to gather information on requirements, dependencies, and priorities.Assists in generating functional specifications for either the in-house development team or external vendors.Proven experience in developing specifications for Business, Data and IT systems as well as creating Agile stories.Facilitates the extraction of functional requirements and specifications through design documentation for the project team.Provides support in story development, refinement, and estimation for the development team.Manages the deployment of new systems and workflows.Organises training sessions and workshops to educate relevant teams.Ensures the compliance of new systems with necessary security and audit standards.Proposes enhancements to production workflows and documents process flows.Adept at process mappingProficient in both software and hardware aspects of ITSkilled in handling database-driven systemsStrong communication abilities, both in writing and speakingEffective facilitation skills Salary:My client are offering a salary of between £30,000 – £35,000 depending on experience. They are also offering a range of excellent benefits including work-from-home opportunities. Interested? Please submit your updated CV to Lucy Morgan at Crimson for immediate review.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy.....Read more...
We are currently looking for a CSV Analyst to join a leading European specialist pharmaceutical company based in Wales. As the CSV Analyst you will be responsible for ensuring that IT Quality Management System, Validation documentation and all related processes, procedures and systems meet the requirements of all applicable regulations.
KEY DUTIES AND RESPONSIBILITIES:
Your duties as the CSV Analyst will be varied however the key duties and responsibilities are as follows:
Assist the CSV/Lead Process Analyst in continued improvement and delivery of the Global IT validation strategy and approach taking into account the relevant GxP requirements (e.g. EU Annex 11, FDA 21 CFR Part 11, Part 820, etc.) and also other relevant regulatory requirements
Support the continuous improvement of appropriate procedures to be used in validating computerised systems.
Support project teams in the assessment of proposed new computerized systems or software for GxP impact and where GxP impact is identified provide guidance on the risk based validation approach for the system, working with key stakeholders to achieve business goals.
Acts as a quality contact and primary Subject Matter Expert (SME) for Computer System Validation (CSV) and Risk Management
ROLE REQUIREMENTS:
To be successful in your application to this exciting opportunity as the CSV Analyst we are looking to identify the following on your profile and past history:
1. Wide experience of the various regulatory requirements relating to Eudralex Annexe 11, FDA CFR21 Part 11, etc..
2. Substantial experience in a validation and qualification of complex computer systems
3. Familiarity with multiple system types such as ERP and BI, LIMS, HRIS etc
Key Words: CSV, Computer System Validation, GxP, IT Quality Management System, ERP, LIMS
Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer who are certified by Investors in People for talent development. We therefore welcome applications for any interested parties who fulfil the role requirements for this position. HRS is a company exclusively supporting the science and technology sectors, and is made up of a collaboration of recruitment professionals and scientists. We look forward to helping you with your next career moves.....Read more...
Are you an experienced Business Systems Analyst, Application Analyst or Software specialist? Do you have specific experience of working on ERP style software implementations and/or upgrades? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Systems Analyst to take a key role in the implementation of new application technology whilst continuously improving an application architecture suite for a for a respected & established social enterprise as part of a wider digital transformation programme.The main purpose of the role will be to integrate business processes and applications across the organisation, whilst taking responsibility for the implementation of new strategic applications. Further day-to-day activities will include leading on system improvement; implementation activity; stakeholder engagement; process mapping; requirement elicitation; the identification and evaluation of new business process opportunities followed by their integration into the application architecture; business continuity; managing data quality, control, and configuration; systems integration; and documentation.Essential
Experience working in an implementation capacity (implementation/upgrade, build, configuration, testing, training, support) on a project to install or upgrade commercial software applications.
Business/Systems Analysis experience including stakeholder engagement, requirements elicitation, process mapping, process analysis and improvement.
Experience of working with ERP or enterprise level applications (Such as Microsoft Dynamics 365, Oracle Fusion, SAP, Salesforce, or similar)
Some experience of systems integration.
Excellent communication skills and strong work ethic
Desirable
Experience of any of the following – SQL Server database administration, SQL scripting and/or the development of ETL process for data migration or interfacing
In depth interfacing experience (APIs, Web Services, SSIS, etc)
Relevant certification (such as BCS Business Analyst, PRINCE2, MS SQL DBA, Agile or similar)
As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an excellent benefits package that includes a superb contributory pension, flexible working and work/life balance, generous leave entitlement, professional development, and friendly collaborative work environment. This role is hybrid, with two days on site per week, with the rest working from home. If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Technical Business Analyst – Data – Walsall
Technical Business Analyst required for a leading client based in Walsall. My client is currently seeking a Technical Business Analyst with a passion for Solution Design. In this role, you will collaborate closely with stakeholders across various departments to understand business requirements, translate them into technical specifications, and design innovative solutions that meet our clients' needs. Your expertise in both business analysis and technical acumen will be essential in driving the success of our projects and initiatives.
Key skills:
• Strong Business Analysis experience • Extensive Data experience• Experience using systems such as Supply Management System, EPOS Systems and Warehouse Management Systems. • Excellent communication skills with the ability to effectively collaborate with stakeholders at all levels.• Solid understanding of system architecture, databases, APIs, and integration techniques.• Familiarity with tools and technologies commonly used in Solution Design, such as UML, BPMN, ER diagrams, and wireframing tools.• Work closely with business stakeholders to gather and analyse requirements, understand business processes, and identify opportunities for improvement.• Translate business requirements into detailed technical specifications, ensuring alignment with project objectives and constraints.• Collaborate with cross-functional teams including developers, architects, and project managers to design comprehensive solutions that address business challenges and deliver tangible value.• Conduct feasibility studies, impact assessments, and risk analysis to evaluate potential solutions and inform decision-making.• Develop prototypes, wireframes, and mock-ups to visualize solution concepts and facilitate stakeholder review and feedback• Define and document system workflows, data flows, and user stories to guide development and implementation efforts.• Provide ongoing support and guidance to development teams throughout the project lifecycle, clarifying requirements, resolving issues, and ensuring successful delivery.• Stay informed about emerging technologies, industry trends, and best practices in Solution Design, and actively contribute to continuous improvement initiatives within the organization.
Salary:My client are offering a salary of £40,000 depending on experience. They are also offering a range of excellent benefits including work-from-home opportunities.
Interested? Please submit your updated CV to Lucy Morgan at Crimson for immediate review.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy. Please visit our website to see Crimson’s Privacy Statement, should you wish to view prior to applying for this vacancy.....Read more...
Lead Business Analyst Location: Wellingborough, Hybrid (2/3 days in office) Salary: Up to £65,000 per year (depending on experience) + Benefits Are you a proactive problem solver with a knack for leading? Have you some exposure to Salesforce? If yes, then we want to hear from you. Financial Services background? That's a plus, butt experience in other regulated sectors have a lot to offer too. You've got strong Agile delivery eperience, and you've led teams through operational design and process re-engineering. As my client's Lead Business Analyst, you will be required to lead the workstream of multiple BA's whilst also working independently. You'll dive deep into business changes, your goal, to ensure my client's Salesforce projects deliver real solutions. You'll be the bridge between stakeholders and project goals, ensuring everyone's on the same page and you will deliver change, seeing the impacts across people, processes and systems. ....Read more...
Are you looking for a new opportunity as a Senior Technical Analyst, within Infrastructure Services?
This is a brilliant opportunity for a Senior Technical Analyst, Infrastructure Services, to join our industry leading client based in the Cheshire area!
The role will report into the EMEA/ APAC IT Data Centre/Operations Manager, serving as technical experts and participate in or oversee a variety of analytical and technical assignments that provide for problem diagnosis and solutions documentation, implementation, administration, support, and maintenance of a variety of hardware and software products in an information technology infrastructure environment. The role is broadly split between providing day to day operational support for existing infrastructure services and users of those services, and project-based work leading to the development and deployment of new infrastructure services or EOL activities. The role will also have the following responsibilities:
Direct research on potential technology solutions.
Keep current with the latest technologies.
Practice asset management for IT hardware, software, and equipment.
Benchmark, analyse, report on, and make recommendations for the improvement and growth of the Regional IT infrastructure and IT systems.
Providing support, monitoring and maintenance of UK Data Centre and other EMEA site infrastructure and services for remote associates.
Design, implementation, support, monitoring and maintenance of infrastructure software platforms, including but not limited to client operating systems, networking, messaging, reporting platforms and all other software-based systems.
The ideal Senior Technical Analyst, Infrastructure Services, based in the Cheshire area, will have previous experience within a similar role, along with:
Strong, proven Cisco networking hands-on skills.
Knowledge of Windows client O/S and infrastructure platforms in an enterprise environment to include –
O Image deployment
O Virtualisation (VMware)
O Data Protection (Veeam)
O BAU & troubleshooting
O MFA configuration
O Disk encryption technologies
O Patching
Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory.
This is an exciting opportunity for a Senior Technical Analyst, Infrastructure Services, based in the Cheshire area, to join a company where you can develop your career and play an integral role within the business to help it grow.
APPLY NOW for the Senior Technical Analyst, Infrastructure Services, based in the Cheshire area by sending your CV to CGilbert@RedlineGroup.Com or call on 01582 878 807 or 07961 158 782....Read more...
Product Data Analyst
An exciting opportunity for a Product Data Analyst / Product Coordinator with strong analytical skills has arisen with a leader in automotive parts, synonymous with quality, technical excellence and first-class customer support. This role will form part of the automotive aftermarket product team and become the owner of a product group for the UK market.
We are seeking a candidate with a background in automotive parts or a keen interest in the automotive sector.
This is a fantastic opportunity to join a brand leader in the automotive industry and be a part of influencing the business at an exciting time within their history. Alongside a competitive salary you will receive generous pension contributions, Bupa, Life Insurance, Dental cover, Eyecare cover and 25 days holiday. The company pride themselves on a family-feel environment and excellent training opportunities and offers hybrid working.
Ideal locations – St Albans, Watford, Hemel Hempstead, Luton, Stevenage, Berkhamsted, Welwyn Garden City, Leighton Buzzard, Aylesbury, High Wycombe, Slough, Maidenhead, Wembley, Hertford
circa 32k + enhanced pension + healthcare + life assurance + 25 days annual leave + excellent training + hybrid working
The Candidate
Our ideal candidate will have experience in an analytical role dealing with large amounts of data, this should include extensive knowledge of Microsoft Excel.
Automotive aftermarket experience is preferred, although an interest in cars is also relevant for this position.
Previous experience in a product related role is beneficial, this could be Product Coordinator, Product Analyst or Assistant Product Manager. Ideally with an understanding of a product lifecycle.
The ability to travel, on occasion throughout the UK. European travel may be required on an infrequent basis.
The Role
Plan, manage and develop your product groups range of products for the UK market, managing them through the product lifecycle.
Create and maintain application and cross reference databases for aftermarket products through research and compilation of data.
Transform these databases into robust, high quality UK application catalogues across all media.
Maintain and continuously analyse product ranges as required, making recommendations for improvements, additions and deletions.
Set up new to range items on the relevant systems, creating initial order quantity and annual sales forecast and forecasting to protect from redundant stock.
Assist in warranty administration.
Create and control product bulletins.
Attend exhibitions, PR functions and customer events where necessary and be prepared to travel within the UK on business as requested.
Apply in Confidence
To apply for the Product Data Analyst – Automotive Parts job please forward your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd or call Kayleigh on 07908 893621 for a further chat on the job.
JOB REF 4109KBB – Product Data Analyst – Automotive Aftermarket....Read more...
Development & Integration Analyst | Telecommunications | Gibraltar office based
Development & Integration Analyst required for an exciting telecommunications company based in Gibraltar.
What's on offer to you?
Genuine career progression
Great benefits
Lots of exciting new tech projects
What You Will Be Doing
Be a software engineer, in relation to a specific remit of technology, infrastructure, software or services.
Participate in the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities within technical remit.
Be responsible for the quality and performance of all functions within technical remit.
Coordinate and assure security aspects of all functions within technical remit.
Be responsible for drafting, collating, and maintaining a repository of documentation in relation to specific remit.
Carry out functions, competently and diligently, as detailed above.
Contribute to the drafting, collating, and maintaining of a repository of documentation in relation to specific remit.
Execute multi-year roadmaps that align to the technical strategy and business objectives.
Develop within the specific area of technology, infrastructure, software or services, as determined by the Company.
Form part of on-call roster, if operationally mandated.
What You Will Need to Succeed in This Role
Execution of the end-to-end software development lifecycle, including design, development, testing, deployment, and maintenance of software systems.
Implementation of software development and integration best practices, processes, and methodologies, to ensure consistency and compliance based on ISO27001 standards across all projects.
Drafting and maintaining technical documentation, including system design specifications, user manuals, and testing plans.
Conducting peer reviews and providing technical guidance.
Developing software systems, applications, scripts and tools, using relevant programming languages and technologies.
Ensuring that systems are secure, scalable and performant, and that they comply with relevant regulations and standards.
Support the Operational Business Intelligence sections in the department by providing the relevant technical assistance.
Support existing software platforms running on a multitude of different programming languages and stacks (Python, Bash, Django, Celery, Flask, HTML, Java Script, Oracle, PostgreSQL and MySQL)
Keywords: Development & Integration Analyst |Gibraltar | Telecommunications....Read more...
Role: IT Support Analyst
Location: Maidstone, Kent
£Competitive + Company Bonus & Benefits
Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours)
Our client, a leading international manufacturer, is currently recruiting an experienced IT Support Analyst to join their site in Maidstone. This is an exciting opportunity to join a growing IT support team.
As an IT Support Analyst, you will report directly to the local IT Support Team Lead working closely with other colleagues to service impacting incidents and to fulfil requests. Knowledge of supported services and team responsibilities will be required to effectively manage escalations and reassign incidents and requests for faster resolutions.
Duties include:
- Deliver day-to-day activities for Incident Management, Request Management, and Service Desk processes whilst following the documentation available to support these activities.
- Collaborate with service analysts across all business functions to meet and where possible exceed agreed Service Level Agreements (SLAs)
- Support and lead quarterly site Service Reviews, presenting SLA reports and collaborating with business stakeholders to optimise site services.
- Follow up on end customer survey feedback to establish opportunities for future CX improvement.
- Recommend and where applicable deliver continuous improvements to operational procedures.
What we are looking for:
- Experience in IT Support with Service Management or an end-user support role in a fast-paced industrial or manufacturing industry.
- Practical knowledge of IT Service Management systems and processes and the associated frameworks (ITIL or Similar)
- Experience in PowerShell / Automation Scripting, Apple IOS / Change & Request Management, Problem Management and updating technical guidance and knowledge base documentation.
- Technical knowledge of AD for user and computer management.
- Basic knowledge of Networking, WAN and LAN technologies.
- Technical knowledge of client and service OSs and Microsoft Office applications.
- Knowledge of Backup and Restore processes.
- IT Operating Model change experience.
- Experience in dealing with customers, providing telephone and remote virtual desktop support.
- Service performance measurement and reporting skills.
- Experience in communicating effectively and working as part of a team.
- Good business communication skills.
Benefits:
- On-site gym
- On-site canteen
- Competitive pension package
- EAP Schemes
- Wellbeing days
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Role: Senior Service Analyst
Location: Maidstone, Kent
£Competitive + Company Bonus & Benefits
Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours)
Our client, a leading international manufacturer, is currently recruiting an experienced Senior Service Analyst to join their site in Maidstone. This is an exciting opportunity to join a growing team within this newly established vacancy.
As a Senior Service Analyst, you will report directly to the local Service Desk Team Lead working closely with other colleagues to service impacting incidents and to fulfil requests. Knowledge of supported services and team responsibilities will be required to effectively manage escalations and reassign incidents and requests for faster resolutions.
Duties include:
- Deliver day-to-day activities for Incident Management, Request Management, and Service Desk processes whilst following the documentation available to support these activities.
- Collaborate with service analysts across all business functions to meet and where possible exceed agreed Service Level Agreements (SLAs)
- Support and lead quarterly site Service Reviews, presenting SLA reports and collaborating with business stakeholders to optimise site services.
- Follow up on end customer survey feedback to establish opportunities for future CX improvement.
- Recommend and where applicable deliver continuous improvements to operational procedures.
What we are looking for:
- Experience in Service Management or an end-user support role in a fast-paced industrial or manufacturing industry.
- Practical knowledge of IT Service Management systems and processes and the associated frameworks (ITIL or Similar)
- Experience in PowerShell / Automation Scripting, Apple IOS / Change & Request Management, Problem Management and updating technical guidance and knowledge base documentation.
- Technical knowledge of AD for user and computer management.
- Basic knowledge of Networking, WAN and LAN technologies.
- Technical knowledge of client and service OSs and Microsoft Office applications.
- Knowledge of Backup and Restore processes.
- IT Operating Model change experience.
- Experience in dealing with customers, providing telephone and remote virtual desktop support.
- Service performance measurement and reporting skills.
- Experience in communicating effectively and working as part of a team.
- Good business communication skills.
Benefits:
- On-site gym
- On-site canteen
- Competitive pension package
- EAP Schemes
- Wellbeing days
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Tudor Employment are recruiting a PA to ICT Business Analyst for our client based in Stafford.This is a full-time temporary position.Based in Stafford, the successful candidate must be willing to travel around the county where necessary.Are you the right person for this role? Key attributes of the PA to ICT Business Analyst are:
Competent at multi-tasking, some team-working abilities, to build positive and constructive relationships with team colleagues at all levelsSet high personal and professional standards, displaying integrity and confidentiality at all times in the workplaceShows consideration, concern and respect for othersAvoids confrontation and deals with others using tact and discretion to resolve differencesBe honest, reliable and trustworthyHave an understanding of the employer’s privacy, confidentiality, and dignity, at all timesYou should have a thorough understanding of personal safetySupport, assist and participate in activities as requiredHave a full driving licence, insurance and own transportHave the ability to work effectively in emergency and difficult situationsExcellent communication and interpersonal skills, friendly and outgoingTo have good personal hygiene and a knowledge of good hygiene around the officeHave an awareness and knowledge of equal opportunities
Education/Experience:
Possess a Business Administration qualification, NVQ Level 2/3 or equivalent experienceGCSE Grade C/4 or above in English & Maths or equivalent qualification
What will I be doing? Key duties of the PA to ICT Business Analyst will include:
Undertaking a variety of administrative duties including handling telephone and email correspondence in a professional manner, processing documentation, maintaining information systemsOrganising and prioritising allocated workloads such as arranging personal schedules, meetings and conference calls, in order to meet deadlinesAttend appropriate internal and external meetings in line with work requirements, to assist in project/workshop meetings, conducting a variety of project work activity tasks as requiredWorking with and understanding of proficiency in spreadsheet management, word document creation, power point presentations and to be able to ensure required deadlines are achievedGood numeracy, literacy, attention to detail and presentation skills in order to prepare appropriate and proof read relevant correspondence, minutes, reports, power point presentations, and provide support in conducting project research tasksSupport in all manner of daily operations in such areas of support and help to include; reading papers, completing tasks that need to be hand written, describing diagrams (hand drawn, printouts, Power Point), and to undertake such other tasks as may be reasonably requiredAn understanding of, and a commitment – to team working and, the principles of collective and corporate responsibility, including being presentable and outgoing, to give the best impression of themselvesAn understanding of disability - passionate commitment to the aims of Striving for excellence, Determination, Adaptability and a commitment to both the principles of equal opportunities and their application in the daily work environmentAssistive duties that are unique to visually impaired people, in relation to the overall welfare of the business analyst including but not limited to:
- You should enable them to maintain their independence, individuality, privacy, and freedom of choice through providing the highest possible assistance and appropriate support- To listen to the directions and requests of the person with a disability and, wherever possible, perform support tasks/assignments that may be sensitive or confidential in accordance with their wishes- You will also have knowledge of the needs of people with disabilities, empathetic and caring towards others, together with being helpful, resourceful, unflappable and have endless reserves of patience when providing visual assistants around mobility, guidance when necessary and Assistants with technologyWhat are the hours of work?This is a full-time vacancy, working Monday-Friday 9AM-5PM.What is the rate of pay?£12.18 per hour.How do I apply?In order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1020 or 1004 or submit your CV to commercial@tudoremployment.co.uk, quoting ref TEASCCPA/18Applicants can also register online by clicking the link – https://tinyurl.com/ONLINECOMTEMP1For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Are you an experienced PMO Analyst, driven to deliver, and looking to operate in an Enterprise or Lead capacity? Have you supported a portfolio of change that has included ERP projects, PPM delivery or taking ownership of the creation of new systems or processes? Let Informed Recruitment help you to achieve your potential with an exciting consultancy opportunity for a PMO Analyst to aid the ongoing maturity of a change and transformation function. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of a modern digital environment within a company that is investing and developing within itself and its employees. The purpose of the role will be to support a change and transformation portfolio by analysis and providing performance related data whilst driving value via PPM tools. Your day-to-day responsibilities will include providing analytical skills to aid and inform portfolio planning and management; building robust resource models and to facilitate supply and demand planning; analyse and provide MI reports on performance across all areas of the portfolio and project; continuously improve PPM to improve efficiency; lead on capacity planning; portfolio view of plans maintenance and variation tracking; and information pack production. Must Have
Commercial PMO Analyst experience, providing analytical services within a PMO that supports a large, complex portfolio of technical and business change projects.
Project management tools, life cycle, delivery, methodology, and systems.
Project documentation, standards and processes experience.
Delivery driven, and the capacity to build relartionships and engage with senior stakeholders.
Previous experience of using and improving PPM tools such as Planview, Clarity, Clarizen, Primavera or similar.
You will be able to work under pressure in an environment with a constant changes and operational demands.
MS Project & Excel.
Nice to Have
Experience in the use of delivery and collaboration tools such TFS/DevOps, JIRA, Confluence, SharePoint, MS Teams, Zoom, Skype, etc.
Professional certification, such as PRINCE2 Foundation, APMP Foundation and/or P3O Foundation.
Experience of working on or within ERP transformations.
As an individual you will experience in providing constructive challenge, positively and with assertion to colleagues and stakeholders. You will have exceptional organisational and facilitation skills, and a proven track record of analytical and research experience. You will be motivated, self-disciplined, and eager to contribute. Alongside a competitive salary you will receive an impressive benefits package that includes generous leave entitlement, health cover, professional development, and qualification support. This role will be then split between one or two days in the office in Manchester, with the rest of time working from home. If this role describes you then please apply without delay for the opportunity to continue your career with a friendly, customer focused organisation.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Do you have experience of delivering software systems and process improvements in a service delivery environment? Do you have HR/HCM systems experience and a good knowledge of HR subject matter? Let Informed Recruitment help you to achieve your potential with an exciting opportunity to progress your career as a HR Service Improvement Specialist to work as part of team in a client-driven company in the North-West. As a specialist provider of resource to the Property and Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of a modern digital environment within a company that is investing and developing within itself and its employees on a 12-month fixed term salaried contract.
The purpose of your role will be to take responsibility for service improvement activity across HR Services with particular focus of maximising the efficiency and functionality of the HR software application, maintaining data accuracy, developing process improvements, and providing clear and up-to-date documentation and process guides. Day-to-day activities will also include gathering stakeholder input in order to improve the customer journey; promoting a self-service culture; delivering process, functionality, configuration and reporting changes; tracking, monitoring, and measuring benefits.
Must Have
Experience in a Service Improvement, Business Systems Analyst, Application Analyst capacity or any role that involved developing and implementing process and system improvements in a service delivery environment.
Previous experience working with Cloud/SaaS HR & Payroll systems –such as, but not limited to, D365 Human Resources, SAP/Hana S/4 HCM, Oracle Fusion Cloud HCM , Workday HR, Monday.com, Sage HR, MHR iTrent, Cezanne HR, Iris HR, Bamboo HR, or similar.
Experience analysing data and analyse complex information to develop solutions and recommendations.
Office 365
Nice to Have
Process experience using Lean Six Sigma methodology.
Change Management or Team Leading experience.
Proficient in use of delivery and collaboration tools (DevOps, JIRA, Confluence, SharePoint, MS Teams, Skype)
Any relevant certification, such as a PRINCE2 foundation, ITIL, BCS, Lean Six Sigma, vendor specific, etc.
As an individual you will have excellent communication skills both verbally and written. You will be exceedingly organised, detail orientated, and autonomous with the ability to hit deadlines and provide clear reports without excessive supervision. Alongside a competitive salary you will receive an impressive benefits package that includes generous leave entitlement, health cover, professional development, and qualification support. This role is hybrid-role with two days week spent in the office in Greater Manchester. If this role describes you, then please apply without delay for the opportunity to continue your career with a friendly, driven, and client-driven organisation on this 12-month fixed-term salaried contract.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
JOB DESCRIPTION
General Purpose of the Job:
Provides support under the direction of a Sr Business Analyst and Team Leader Business Systems. Provides 1st and 2nd level SAP help desk support for master data related tickets and other areas as assigned based on experience. Trains and assists users in the use of SAP business application software as needed to support the understanding and knowledge of Master Data Management. Provides master data consulting in support business and IT initiatives, primarily SAP but also include in other Systems like CRM/PIM and Eshop. Ensures master data integrity in SAP and other key systems as identified. Identifies area's of data improvements. Prepares KPI's and recommendations for improvement. Strong Business Partner for IT internal and Internal Customers. Highly involved to communicate and to Align to the internal Master Data Governance. Notes on how to avoid master Data conflicts. Assists with SAP Roll out by assisting with data cleansing and loading activities. Additional related activities as assigned. Light configuration and other duties as assigned and as capacity allows.
Essential Duties and Responsibilities: Note: Include the phrase "Other duties may be assigned.) Provides support under the direction of a Sr Business Analyst and Business Systems Team Leader. Assists with implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 1st and 2nd level SAP help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports, and performs quality assurance reviews of procedural documentation and training materials. Contributes as a team member for projects / tasks established in a given functional area, such as: sales & distribution, finance & accounting, EHS or manufacturing. Participates in various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users in a given functional area of the business operation.
Additional Job Functions: (Other Less Critical Job Activities) Maintains work plans, tracks effort and progress vs. plan, and provides appropriate status information regarding projects. Coordination. Coordinates activities of with project team member in order to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. May supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical. Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc. Would act as a liaison between end-users and the IT technical group. Highly motivated learn new System, Processes and Business Structures. Other duties may be assigned, as required.
Competencies:
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality. Ability to work independently and as part of a team.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required: College or University degree is preferred.
Practical Work Experience Required:
5+ Years SAP Super User / Business Analyst in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. Experience with SAP data cleansing and data loading activities. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. High experiences with Microsoft Office (Excel/ PowerPoint)
Special Knowledge and Skill:
General knowledge and understanding of business operations. Specialize knowledge of SAP Master Data elements to include (Material Master, Business Partners (Customers/Vendors), Info Records. Knowledge of the SAP application software, including its functions & capabilities, reporting and support requirements. Excellent communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc. Basic understanding of IT communications networks. Analytical Abilities: Requires a high level of analytical ability evaluate master data files and assess readiness for loading
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to read, write and communicate fluently in English.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills:
Must be highly skilled in the use of personal computers. This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc. Excellent Excel Skills Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc. Familiar with LSMW/LTMC Basic understanding of IT communications networks.
Certificates, Licenses, Registrations:
SAP Training and or Certifications would be an asset.
The salary range for applicants in this position generally ranges between $71,000 and $89,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
IT Service Desk – 2nd Line Support AnalystReports To: 2nd Line Team LeaderLocation: Wilmslow/RemoteHours of Work: Mon-Fri 8 am-6 pm (Rota shifts)Salary: £28000 per annum
The RoleThe IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues.
In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives.
We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely across the UK.
This role would suit someone looking for their next role in IT having at least 1 year’s experience in a similar role preferably with ITIL and Microsoft certifications.
DutiesInclude but not limited to:• Performance and capacity monitoring of systems and environments• ISO27001 compliance monitoring and proactive/reactive management of issues• Resolution of escalated colleague service requests or incidents as assigned within SLA• Supporting 1st Line Support / Service Desk in busy periods• Set up new hardware such as PCs, Laptops, iPhones and iPads. • General end-user compute support tasks• Liaising with 3rd party Suppliers• Escalating calls where necessary to 3rd-line support• Create and manage user accounts and licences in M365, Local Active Directory and Azure Active Directory. • You will be required to travel to other offices as and when required.
Skills• Customer focussed and personal drive to deliver the best solutions • Enthusiastic to deliver the best customer service putting your colleagues at the heart of everything you do• Good communicator on the telephone, through email, and face-to-face• Proven organisational skills• Diligent, attention to detail• Great team player with the ability to act on your own initiative when required• Ability and desire to learn about the systems we support• Enjoy solving problems• Ability to prioritise your own work loads and manage expectations• Calm and focused
Technologies
Knowledge and experience in the following is crucial• Windows Platforms – Windows 10/11, Server 2012, 2016, 2019• IT Hardware• Active Directory• PowerShell• M365 / Teams / SharePoint / OneDrive• Antivirus software• Intune Endpoint Manager • Cloud Based technologies (Azure / AWS)• Autopilot• Cloud Based Telephony• ITSM Tools
Knowledge and experience in the following will be advantageous.• Hyper V• VPN, RDP • Mobile devices – iPhone, iPad• Google Suite• Apple Business Management• Multi-Tenant administration• Experience in tenant migration
Hit Apply now to forward your CV.....Read more...
IT Service Desk – 2nd Line Support AnalystReports To: 2nd Line Team LeaderLocation: Wilmslow/RemoteHours of Work: Mon-Fri 8 am-6 pm (Rota shifts)Salary: £28000 per annum
The RoleThe IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues.
In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives.
We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely across the UK.
This role would suit someone looking for their next role in IT having at least 1 year’s experience in a similar role preferably with ITIL and Microsoft certifications.
DutiesInclude but not limited to:• Performance and capacity monitoring of systems and environments• ISO27001 compliance monitoring and proactive/reactive management of issues• Resolution of escalated colleague service requests or incidents as assigned within SLA• Supporting 1st Line Support / Service Desk in busy periods• Set up new hardware such as PCs, Laptops, iPhones and iPads. • General end-user compute support tasks• Liaising with 3rd party Suppliers• Escalating calls where necessary to 3rd-line support• Create and manage user accounts and licences in M365, Local Active Directory and Azure Active Directory. • You will be required to travel to other offices as and when required.
Skills• Customer focussed and personal drive to deliver the best solutions • Enthusiastic to deliver the best customer service putting your colleagues at the heart of everything you do• Good communicator on the telephone, through email, and face-to-face• Proven organisational skills• Diligent, attention to detail• Great team player with the ability to act on your own initiative when required• Ability and desire to learn about the systems we support• Enjoy solving problems• Ability to prioritise your own work loads and manage expectations• Calm and focused
Technologies
Knowledge and experience in the following is crucial• Windows Platforms – Windows 10/11, Server 2012, 2016, 2019• IT Hardware• Active Directory• PowerShell• M365 / Teams / SharePoint / OneDrive• Antivirus software• Intune Endpoint Manager • Cloud Based technologies (Azure / AWS)• Autopilot• Cloud Based Telephony• ITSM Tools
Knowledge and experience in the following will be advantageous.• Hyper V• VPN, RDP • Mobile devices – iPhone, iPad• Google Suite• Apple Business Management• Multi-Tenant administration• Experience in tenant migration
Hit Apply now to forward your CV.....Read more...
Are you an experienced Application Support Analyst or Systems Administrator? Do you have specific experience of supporting a property management application or Dynamics 365? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Application Support Analyst to add their expertise a team of application support specialists for a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement. The purpose of the role will be to provide application support, development, and maintenance, including help desk support, handling telephone queries & desk side support. You will be positive and customer satisfaction driven in the provision of help desk services over ticket and call, measuring quality, resolutions, and timing. You will also be involved in ad hoc project work, the investigation & root cause analysis of underlying system issues, as well as helping with systems configuration, data conversion and testing where necessary. Must Have
Experience providing at least second line support/systems administration on software applications.
Incident and problems management.
Experience of supporting Microsoft Dynamics 365 or a property management application such as Civica Cx, NEC Housing, MRI Housing, Capita ONE/OPENHousing, Aareon QL, MIS ActiveH, or similar.
Office 365 applications
Experience working in an ITIL environment.
Nice to Have
SQL scripting or querying
SharePoint
Information/Application Security
ITIL v3 certification
Azure
As an individual you will be analytical with excellent critical thinking skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. The role is hybrid, predominantly home-based, with travel to the office in Manchester twice a week. Alongside a competitive salary you will receive a solid benefits package that includes excellent pension, leave entitlement, as well as training, and professional development opportunities. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Training and Process Lead * Insurance / Financial Services * City of London * Permanent * c. £50,000 p.a. plus bonus and benefits * Brand New Exciting Role * Training and Process Lead is required for a highly successful global company who specialise within the insurance and reinsurance industry. This is a fantastic opportunity to work for a growing, ambitious company who work hard to retain a positive family feel within the business.
As Training and Process Lead, you will be responsible for establishing a training function within business process from scratch with a view to start delivering training by 2025. This role covers training across not only the UK but also teams in the US and Asia.
This is a permanent position, working on a hybrid basis, 3 in the office and 2 days from home. In reward you will be paid a salary of c. £50,000 p.a. plus bonus and benefits. There will be occasional travel to the US and South Asia.
You will be responsible for developing and maintaining materials and delivering training to individuals and teams, monitoring performance against benchmarks and identify areas of development.
The successful Training and Process Lead must have:
Experienced in training and business process within insurance / financial services.
Proven leadership skills.
Outstanding analytical skills.
Ability to work with an influence across all organisational levels, countries and cultures.
Proven training competency and project management skills.
Excellent verbal and written communication skills.
Training and Process Lead duties include:
Build and maintain detailed training materials – business to systems process and controls – including face-to-face and remote/online learning.
Support and maintain the development of business process flows, identifying areas of improvement.
Deliver training sessions to individuals and groups.
Work closely with other managers to address internal and external improvements.
Support projects by developing and implementing training materials.
Support the development on analyst dashboards to measure performance.
If you have the above skills and experience and want to learn more about this position, then please apply via the job board for consideration.....Read more...
Financial Controller
Location: Rainham, Essex
Salary: £42k - £50k + Excellent Benefits
The Client:
Our client is a well-established distribution company, specialising in pharmaceutical and medical devices ensuring the provision of essential healthcare products.
The Role:
As a Financial Controller,you will oversee financial operations, ensuring company growth and financial health.
Responsibilities:
* Develop and maintain audit trails and documentation.
* Prepare and present monthly management accounts and board reports to senior executives, stakeholders, and board members.
* Conduct regular balance sheet reviews with clear process mapping.
* Manage cash flow and identify working capital opportunities.
* Record, file, and report all financial transactions accurately.
* Implement best practice month-end closure processes.
* Support large-scale strategic initiatives.
* Strengthen relationships with key stakeholders.
* Support annual budget and forecast preparation.
* Structure, direct, and support the Management Accounting team.
* Ensure adherence to financial policies and procedures.
Requirements:
* Previously worked as a Financial Controller or in a similar role.
* Experience in implementing finance processes and controls.
* Strong understanding of corporate finance, accounting principles, laws, and practices.
* ACA / ACCA / CIMA qualified or working towards it.
* In-depth knowledge of IT systems along with financial and management systems.
* Skilled in Microsoft Office (Word / Excel / PowerPoint / Outlook) and experience of Sage 200 will be beneficial.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Financial Controller, Finance Controller, Finance Manager, Financial Accountant, Financial Analyst
....Read more...
Management Accountant
Location: Rainham, Essex
Salary: £42k - £50k + Excellent Benefits
The Client:
Our client is a well-established distribution company, specialising in pharmaceutical and medical devices ensuring the provision of essential healthcare products.
The Role:
As a Management Accountant,you will oversee financial operations, ensuring company growth and financial health.
Responsibilities:
* Develop and maintain audit trails and documentation.
* Prepare and present monthly management accounts and board reports to senior executives, stakeholders, and board members.
* Conduct regular balance sheet reviews with clear process mapping.
* Review and enhance Finance and IT system controls as needed.
* Establish and uphold strong financial and management accounting controls
* Manage cash flow and identify working capital opportunities.
* Record, file, and report all financial transactions accurately.
* Implement best practice month-end closure processes.
* Support large-scale strategic initiatives.
* Strengthen relationships with key stakeholders.
* Support annual budget and forecast preparation.
* Structure, direct, and support the Management Accounting team.
* Ensure adherence to financial policies and procedures.
Requirements:
* Previously worked as a Management Accountant or in a similar role.
* Experience in implementing finance processes and controls.
* Strong understanding of corporate finance, accounting principles, laws, and practices.
* ACA / ACCA / CIMA qualified or working towards it.
* In-depth knowledge of IT systems along with financial and management systems.
* Skilled in Microsoft Office (Word / Excel / PowerPoint / Outlook)
* Experience of Sage 200 (Beneficial)
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Financial Controller, Finance Controller, Finance Manager, Financial Accountant, Financial Analyst
....Read more...
JOB DESCRIPTION
General Purpose of the Job:
Provides support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Sales, Logistics and Compliance. The scope of responsibility is for Tremco North American operations and beyond as we roll out to other countries; Nurtures and insures the successful use of the application systems tools.
Essential Duties and Responsibilities:
Provides support under the direction of a Sr Business Analyst and Business Systems Team Leader. Assists with implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 1st and 2nd level SAP help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports; and performs quality assurance reviews of procedural documentation and training materials. Contributes as a team member for projects / tasks established in a given functional area, such as: sales & distribution, finance & accounting, Service Management or Materials Management. Participates in various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users in a given functional area of the business operation.
Additional Job Functions: (Other Less Critical Job Activities) Maintains work plans, tracks effort and progress vs. plan, and provides appropriate status information regarding projects. Coordinates activities with other project team members, in order to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. May supervise contract consultants, programmers, and part-time clerical assistance, as needed. Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc. Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required. The salary range for applicants in this position generally ranges between $71,000 and $89,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Resolve Recruitment are delighted to be recruiting in the healthcare sector.
We are currently recruiting for a Business Analyst to join this organisations fast-growing IT team.
Location – Bedford
Salary - £35k to £42k
Main duties of the job
Using various techniques to provide both functional and non-functional requirements by the use of e.g. observation/shadowing, interviews, workshops, document analysis etc.
Documenting user requirements in a manner that both the business and technical stakeholders will be able to understand.
Process mapping, analysing and reviewing business processes from end to end in order to identify improvement opportunities.
Documenting business process using industry standard methodology e.g. process flow, user journey etc.
Using the RACI approach to manage stakeholder expectations.
Understand, create and document user stories
Conducting Gap Analysis.
Knowledge and understanding of Target Operating Models.
Responsible for initial evaluation of opportunities to ensure the benefits case is viable. Upon approval, document and manage user requirements according to the stated outcomes of the project.
Understand how existing systems support current business processes and redesign them accordingly.
Build effective relationships with both business sponsors, stakeholders and IT suppliers in order to both support and challenge ‘wants and needs’ and negotiate on fundamental issues of design.
Contribute to the development of improved IT project disciplines through working with IM&T colleagues, third party providers and key stakeholders. Specifically design improved analysis and requirements management processes.
Support the user acceptance testing (UAT) by assisting in the development of scenarios, test runs and test scripts. Help to determine expected results and verify actual results.
Provide guidance to the impacted areas of the business in how to best manage the transition and on-going operation of new systems and processes.
Provide support and guidance in ensuring a smooth transition internally from the Business Solutions function to IT Services for on-going management of the operation.
Develop a network of relationships with key people and user groups across the organisation. In doing so, build increased knowledge of operations and how technology interacts.
Maintain effective communications with stakeholders throughout the project in assessing agreed changes to scope and impacts to working practises.
Provide reports and presentations to senior stakeholder project boards as required.
Act as an effective translator between the user community and technical community including third party IT suppliers and in doing so build credibility, rapport and respect in the eyes of these communities.
Communicate complex technical issues to non-technical staff at all levels in a manner that enables understanding.
Planning and Organisation
For small projects undertake detailed planning, as appropriate - covering all test phases from analysis to post Go-Live support. Ensure sponsors and stakeholders are engaged fully in the delivery of the stated outcomes.
Provide detailed timeline and work estimates of the analysis and testing phases in order for the Project Manager to assess overall delivery timescales.
Adhere to all policies including the proper creation and approval of relevant supplier purchase orders and invoices.
Person specification
Knowledge
Essential criteria
· Excellent interpersonal skills and a proven track record in developing and sustaining relationships with different customer groups at varying levels. Ability to challenge colleagues in an effective way.
· Excellent presentation and facilitation skills.
· Developed communication skills, able to produce papers, presentations to key business sponsors/stakeholders up to senior level. Comfortable delivering complex, sometimes contentious information to a wide range of internal colleagues.
· To meet deadlines in a challenging and resource lean environment.
· Able to capture, document and manage business requirements in an unambiguous way.
Qualifications
Essential criteria
Recognised Business Analysis qualification e.g. BCS or has equitable work based experience
Educated to Bachelor’s Degree Level
Significant experience of implementing formal business analysis techniques to improve consistency and quality of delivery
Experience of providing project management support to small to medium sized projects, from start to completion which included management of design, development and implementation of IT systems.
Significant experience of business process design capability
Understand BA Techniques such as: As & To Be Mapping, User Stories and Gap Analysis
....Read more...
JOB DESCRIPTION
DAP is looking to hire IT Service Desk Analyst based at Dallas, TX, and supporting Dallas plant & Garland Distribution Center. The IT Service Desk Analyst is responsible for maintaining, supporting and troubleshooting desktop, laptop, RF handhelds, and mobile devices, as well as providing end user support. Primary functions also include the management and analysis of currently deployed technology and provide recommendations for future improvements and optimizations.
Responsibilities
End User Activity
Evaluate incoming tickets to identify patterns, analyze current toolset and gather end-user requirements to provide recommendations for optimization. Manage incoming support tickets from end users, including documenting details, providing troubleshooting steps and resolution. Install, maintain and support end user software.
End Point Activity
Manage the end point lifecycle process and make recommendations for optimization. Lead efforts, and provide guidance on, defining the future end point strategy. Manage the configuration of new end points (laptop, desktop, RF). Manage End Point vendor relationships.
General IT Duties
Maintain a working relationship with people of varying personalities. Participate in monthly maintenance downtime as needed. Participate in on-call support rotation. Assist with other facets of IT Infrastructure operations as needed.
Requirements
Associate degree or specialty technical training required. 1 to 2 years of experience with imaging, maintaining, and troubleshooting desktops, laptops, and mobile devices. 1 to 2 years of technical knowledge of Microsoft Windows and MAC OS operating systems. 1 to 2 years of experience with troubleshooting the Microsoft Office suite of applications. Knowledge of TCP/IP principals, including DNS and DHCP Ability to manage and deliver multiple priorities in a constrained timeline. Problem solver will need to analyze cause and effect relationships as they relate to IT Operations. Ability to successfully manage relationships with people that have varying personalities. Ability to identify business and IT technical requirements. Ability to support cross-team collaboration to ensure your focus area integrates with the overall solutions. Excellent oral and written communication
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
Product Coordinator
An exciting opportunity for a Product Coordinator with first class analyticalanalytical skills has arisen with a leader in automotive parts, synonymous with quality, technical excellence and first-class customer support. This role will form part of the automotive aftermarket product team and become the owner of a product group for the UK market.
This is a fantastic opportunity to join a brand leader in the automotive industry and be a part of influencing the business at an exciting time within their history. Alongside a competitive salary you will receive generous pension contributions, BupaBupa, Life Insurance, Dental cover, EyecareEyecare cover and 25 days holiday. The company pride themselves on a family-feel environment and excellent training opportunities and offers hybrid working.
Ideal locations – St AlbansAlbans, WatfordWatford, HemelHemel HempsteadHempstead, LutonLuton, StevenageStevenage, BerkhamstedBerkhamsted, WelwynWelwyn Garden City, LeightonLeighton Buzzard, AylesburyAylesbury, High WycombeWycombe, Slough, Maidenhead, WembleyWembley, Hertford
Hertfordcirca 32k 32k+ enhanced pension + healthcare healthcare+ life assurance + 25 days annual leave + excellent training + hybrid working
The Role
Plan, manage and develop your product groups range of products for the UK market, managing them through the product lifecycle.lifecycle
Create and maintain application and cross reference databases for aftermarket products through research and compilation of data.
Transform these databases into robust, high quality UK application catalogues across all media.
Maintain and continuously analyse product ranges as required, making recommendations for improvements, additions and deletions.
Set up new to range items on the relevant systems, creating initial order quantity and annual sales forecast and forecasting to protect from redundant stock.
Assist in warranty administration.
Create and control product bulletins.
Attend exhibitions, PR functions and customer events where necessary and be prepared to travel within the UK on business as requested.
The Candidate
Our ideal candidate will have experience in an analytical analyticalrole dealing with large amounts of data, this should include extensive knowledge of Microsoft Excel.
Automotive aftermarket experience is preferred, although an interest in cars is also relevant for this position.
Previous experience in a product related role is beneficial, this could be Product Coordinator, Product Analyst or Assistant Product Manager. Ideally with an understanding of a product lifecycle.lifecycle
The ability to travel, on occasion throughout the UK. European travel may be required on an infrequent basis.
Apply in Confidence
To apply for the Product Coordinator – Automotive Parts job please forward your CV to Kayleigh KayleighBradley, Senior Recruiter at Glen Callum CallumAssociates Ltd or call Kayleigh Kayleighon 07908 893621 for a further chat on the job.
JOB REF 4109KB – Product Coordinator – Automotive Aftermarket....Read more...
JOB DESCRIPTION
Job Title: Sr. Business Analyst
Location: Vernon Hills, IL
Department: IT
Reports To: IT Product Lead
Direct Reports/Manages others: No
Hybrid Schedule: Our hybrid work environment includes two (2) remote days/week. Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
SAP OTC (Order-To-Cash) consultant with 5-7 years of demonstrated experience in order management, pricing, logistics area.
Responsibilities:
Ability to grasp business requirements and translate them into technical specifications, and take the initiative required. Design, configure and test best-fit solutions Participation in all phases of full-lifecycle SAP SD OTC implementations including MTS (Make-To-Stock) and MTO (Make-To-Order) scenarios. Ability to lead various IT projects for a mid-size company. Communicates issues, concerns and problems to supervisors and team members. Work in a respectful manner with both internal and external partners. Follow all safety procedures and company policies. Assist staff and users with solving software related problems.
Qualifications:
Bachelor's degree in Information Systems, Computer Science, Data Analytics, or related. 5+ years of SAP configuration with demonstrable end results. Hands on experience of working in cross module functions SD/ FI, SD/PP and SD/MM Expertise in Logistics Execution (LE): Shipping Cost, Shipping Document, Transportation Management, Inbound and Outbound Delivery Processing, Picking and interface with warehouse management, packing and goods issue, scheduling, Routing and Route Determination, controlling transportation processing, Bill of Lading and Warehouse Management Experience with Transfer of Requirement, Availability Check, Copy Controls, Credit management, output management, condition techniques, Third party orders and consignments. Well-versed in Material determination / listing / exclusions Exposure to BW reporting, custom reporting Worked on Customer Master, Material Master, Pricing, IDOC, EDI, and ALE. Expertise in variant configuration with BOM and material variant configuration Strong time management skills and multi-tasking capabilities Analytical, troubleshooting, and end-user support skills in a post go live environment. Excellent written and oral communication skills Self-motivated with ability to play differing roles on functional team.
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
