Service Care Solutions are working in partnership with our established client to recruit an experienced Regional Account Manager in the Luton area. Founded in 2001, our client are the UK’s market-leading supplier of rapidly installed, portable CCTV systems backed by a fully managed service. The cameras deliver live and recorded video via mobile networks and are specifically designed for temporary security or targeted surveillance applications. Our client service an array of industries including Construction, Transport and Utilities amongst others. The service are seeking a passionate, target-driven and self-motivated Regional Account Manager who can services and maximise existing business whilst having the ability to generate new business opportunities. This is a B2B opportunity with the successful candidate being expected to cover the Kent, Essex and South Sussex areas. Job Purpose: Regional Account ManagerSalary: £40,000-£45,000 per annum + up to £15k OTE (£60k in first 12 Months)Location: Luton (Remote/Hybrid Working available) Working Hours: Monday to Friday, 08:00-17:00Contract: Full-time | PermanentKey Responsibilities:
Attend meetings booked by yourself or the BDE Team and fully explore the customers’ needs/requirements.?
Demonstrate the most relevant products and services that will support the customers’ needs.?
Identify new sales opportunities either to book yourself, whilst supporting the BDE Team with contacts and project opportunities to book meetings on your behalf.?
Explore and develop all commercial opportunities for the company.?
Maximise revenue and profit in every commercial opportunity and negotiate on the best possible commercial terms.?
Achieve your KPIs and strive to exceed headline activity.
To carry out any other duties necessary for the smooth running of the function.
Essential
Full UK Driving License
Minimum of 3 Years previous experience within an Account Management role
Previous experience within Utilities, Construction or Transport sectors
Understanding of short sales cycles and experience maintaining a strategic portfolio to suit
Benefits
£150 Welcome Bonus, paid via Service Care Solutions
Achievable Individual Bonus of up to £15k OTE
Company Car Allownace
23 days Annual Leave, plus Bank Holidays (Increases with length of service from Year Two)
Excellent Career Progression opportunities
Simply Health, Denplan and Employer Assistance Programme
Employer pension contributions increase with length of service
Regular company-wide socials and activities
Are you happy with your current agency? At SCS, we believe in rewarding your loyalty and hard-work!
£150 Welcome Bonus – We are offering a Welcome Bonus of £150, paid after completion of four weeks in your new placement.
Refer a Friend (Earn up to £750 per Referral) – Simply refer your friend. If they get the role, we’ll give you up to £750 per Referral.
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Laboratory Coordinator / Customer Service Representative is required for a Permanent role for an established global company in the Birmingham / West Bromwich area. Salary up to £25,000 (DoE) + excellent benefits (see below). The Laboratory Coordinator will be working 40 hours Mon–Fri Days possibly on a hybrid basis (once trained up) plus possible flexi-time based over the core business hours.
Salary & Benefits:
Salary up to £25,000 pa (DoE)
40 hours per week, Monday to Friday 8am – 4:30pm (possible flexi-time)
Hybrid working, once trained up.
26 days hols + B/hols
In-house and external training provided
Enhanced Company pension (up to 11% employer contribution if employee contributes 7%)
Life Assurance (6x basic salary)
Salary sacrifice heath care scheme (BHSF)
Company sick pay after qualifying period of one year
Perkbox
Objective: Reporting to the Laboratory Manager, working as part of a laboratory team in providing our customers with excellent, technically competent service and support the laboratories to deliver a maximum five-day turnaround for all items sent to our Birmingham based laboratories.
The successful Laboratory Coordinator / Customer Service Representative day to day duties will include:
Full understanding of all laboratory logbooks and ongoing orders (order tracking).
Building a weekly report which encompasses all laboratories and reporting to the Laboratory Manager.
Raising courier collections from customer sites
Management of sub-contracted orders
Retrieving third-party quotes / raising & receipting of purchase orders and chasing third parties
Taking calls & queries regarding current orders on lab email or phone.
Handling failure reports
Quoting customers for replacements or repairs
Ordering replacement products – chasing and keeping on track.
Updating planner, organising customer drop offs & collections for Stores & Delivery Operative
Contacting customers to organise drop-offs & collections.
Additional laboratory administrative tasks; including data entry on occasion.
Working with the laboratory team on continuous improvement projects.
Scheduling field calibration work.
Any other duties deemed appropriate within the scope of the role and in line with skills and experience.
To observe and comply with all Company policies.
To undertake and attend training courses is necessary to develop and maintain competence to undertake the role.
The ideal Laboratory Coordinator / Customer Service Representative role will majority of the following experience / skills / characteristics:
5 GCSE qualifications at grades A*-C / 4-9, or equivalent
Relevant business, customer service or administration qualifications.
Experience in customer services or sales for an engineering or manufacturing company to other businesses.
Excellent telephone manner and communication skills
Excellent IT skills - MS Word, MS Excel, Outlook
Administrational experience, able to raise and process quotes, purchase orders, invoices etc.
Good organisational skills able to prioritise, multi-task and work to deadlines
Friendly, approachable and flexible as role may evolve in time.
Hardworking, willingness to learn, pursue self-development and provide a quality service to customers.
Prior experience of using CRM system, preferably Salesforce (desirable)
Experience of Asset Management / Goods In/Out (desirable)
To have a basic understanding of the calibration process and laboratory quality systems (desirable)
Key Words: Laboratory Coordinator, Customer Service Representative, Administrator, CSR, Admin Assistant, Asset Management, Stock Control, Administration, Clerical, Asset Co-ordination, Internal Sales, B2B, Business to Business, MS Office, Equipment Co-ordination, Customer Services, Procurement, Purchase, Buying, MS Office, CRM, Customer Relation Management Software, Salesforce, Calibration, Engineering, Manufacturing, Aerospace, Automotive, Full Time, Permanent, Hybrid, Birmingham, West Bromwich, Smethwick, Dudley, Walsall, West Midlands
The successful Laboratory Coordinator / Customer Service Asset Controller will need to be methodical, numerate, organised, possess good communication skills, PC literate (Outlook, Word & Excel). flexible as you may be required to work overtime and other duties not mentioned in this job description. You will have the relevant qualifications or experience, be punctual, conscientious, keen and have a practical approach to work.
If you are interested in Laboratory Coordinator / Customer Service Representative / CSR and have the required experience please click the apply now button.....Read more...
Head of Commercial£95,000 basic salary15% Bonus, 30 days holiday, 4% match pension, car allowance.UK based role. The Role:
You will lead a cross functional team to create material opportunities with both existing and prospective customer relationships.Create and develop the strategic commercial direction for the business ensuring we “wow” our customers and exceed the offering of our competitors in terms of range, innovation, and quality.Inspire and lead the business unit to identify and deliver new product and packaging opportunities that deliver target revenue and margin improvements in line with dedicated business plans.Maintain a leading awareness of food industry and culinary trends and communicate this to the business and relationships as necessary.Utilise market insights (including culinary, sustainability and packaging trends, consumer trends and retailer strategies) to drive innovation across the stream.Lead the delivery of our customers experience to ensure successful transition from idea origination to product launch.Oversee and participate in the troubleshooting and analysis of opportunities to rapidly identify, evaluate, propose and implement solutions to the concept to launch process.Manage a team as efficiently and effectively as possible by always looking for more simple and smarter ways of doing things.Ensure that the team has every opportunity to learn, develop and progress providing appropriate and structure training in order that people are equipped with the necessary knowledge and skills to perform their roles with confidence.
Key responsibilities:
Develop, implement, and continually improve business plans for key selected customers.Leading the commercial teams to achieve agreed targetsAnalyse and present financial performance (sales, margin, success of NPD)Ensure safe passage through concept to launch.Contractual negotiationsDay to day management of the commercial teamsProvide strategic advice and guidance to the members of the SUK Leadership TeamBe the voice of the customer and initiate the development of longer-term innovation programmes that ensures the Company remains at the forefront in the industry and provides leading-edge products and services to retain its USP;Escalate challenges and issues promptly to the appropriate level to enable effective resolution
Head of CommercialThe Candidate
Previous experience in commercial FMCG manufacturing in a food service commercial environment or similar role.Experience of ambient stock and selling to quick service restaurantsExperience of tender processes for quick service restaurantsKnowledge of market within food service, B2B and QSRProven track record in sales, cost control, health & safety, management of internal systems and change managementExperience of managing a team of sales peopleAbility to interact with high profile customersMust be able to drive
Head of CommercialThe CompanyOur client is a global manufacturer who design tailor-made ingredient solutions for clients in the food industry, foodservice, butchery and nutrition sectors, excelling in perfected taste, enhanced nutrition and optimised functionality. They cook up delicious, nourishing, and more sustainable food concepts. They’ve got a lot on our plate, but that’s exactly how they like it!! Apply Today!! Please contact (Ryan Taylor on 0161 746 3311 at Winsearch for more information)Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn.FoodH Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
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