Resource Planner
Permanent Position
Bristol Airport- Mego Employment Office
28,000 DOE
Full Time Position, Must be flexible with overtime hours through busy periods
At Mego Employment, our stellar reputation is built on the bedrock of delivering unparalleled customer service, unwavering compliance, and a business ethos steeped in high ethics. As we continue our upward trajectory, we recognize that our exceptional workforce is the driving force behind our success.
We are on the lookout for a vibrant and people-centric individual to join our team as a Resource Planner, placing a spotlight on crafting and nurturing robust relationships within the dynamic aviation sector.
Position Highlights:
As a Resource Planner at Mego Employment, you will be the linchpin in our talent acquisition strategy for our Aviation Client. Your mission? To cultivate and fortify relationships with aviation industry professionals, ensuring that our company remains the go-to destination for top-tier talent.
Key Thrilling Responsibilities:
Mastering Relationship Building:
Immerse yourself in the world of aviation by cultivating and maintaining positive relationships with aviation professionals, industry partners, and key stakeholders.
Act as the connective tissue between our company and colleagues, curating a positive and engaging experience throughout the recruitment and planning journey.
Revolutionizing Recruitment and Onboarding:
Collaborate seamlessly with hiring managers to decipher talent needs and formulate cutting-edge recruitment strategies.
Take charge of the entire recruitment process – from skilfully sourcing candidates to orchestrating seamless onboarding and scheduling.
Championing Collaboration:
Forge strong alliances with hiring managers, colleagues, and other departments to ensure a harmonious alignment on talent acquisition goals and strategies.
Team up with colleagues to elevate our company's employer brand to new heights within the dynamic aviation sector.
Experience You'll Thrive In:
Showcase your exceptional interpersonal and communication skills that make you a standout in any crowd.
Demonstrate your prowess in organizational and project management, thriving in a fast-paced environment.
If you've navigated a similar role before, consider it a plus!
Perks That Set Us Apart:
Enjoy a competitive salary and unlock performance-based incentives.
Open the door to professional development opportunities that fuel your career growth.
Benefit from exclusive employee discounts on aviation-related services.
Why Choose Mego?
We take pride in our distinctive approach. Our clients reign supreme, with customer service and commitment taking centre stage in our values. The longevity of our client relationships speaks volumes about the unique Mego experience.
Ready to Make a Difference?
If you are fuelled by passion and have a knack for building meaningful relationships, we want to hear from you! Submit your CV today or call for a confidential chat.
Join Mego Employment – where your career takes flight! 🚀....Read more...
We are currently partnering with an established and privately owned design and manufacturer of products into the Aviation industry sector to identify and recruit a Maintenance Supervisor / Manager for their Repair and Overhaul centre.
This is an exciting time to be joining this established business, who have developed an extensive track record of developing and supporting a range of innovative electro-mechanical products into the Commercial Aviation sector, including major aircraft manufacturers and operators world-wide.
As Workshop Supervisor / Manager, the successful candidate will be responsible for the day-to-day management of the Maintenance, Service and Repair Workshop. This role would suit an experienced Service Engineer, Senior Service Engineer or Team Leader with previous experience of working within an Aviation Repair and Service environment.
Main Responsibilities:
Completion of all Repair, Servicing and Overhaul activity, management and resolution of potential issues and delivery of customer requirements.
Ensure all materials, resources, and facilities required to deliver the work on time are available and to the required standard.
Act as the first point of contact for customer enquiries and queries, ensuring all customer expectations are fully met and acted upon in a timely manner
Responsibility for ensuring full compliance with EASA/CAA/FAA Regulatory requirements, HSE legislation, and company procedures
Responsible for the delivery of agreed targets in the context of the Workshop facility, leading continuous improvement as well as the delivery of the financial plan to budget
Drive the financial performance of the workshop to maximise cost reduction and deliver productivity improvement
Provide overall leadership and direction in the setting, communicating and delivery of agreed Key Performance Indicators (KPI's) and Service Level Agreements.
Lead and coach the Service & Repair team, guiding them in their current positions and assisting with career development and training
Key Experience Requirements:
Previous Workshop / Operations Management experience gained with within the Aviation / Aerospace industry sector
Good understanding of Mechanical, Electrical and Electronic repair and/or servicing
Excellent trouble shooting and problem-solving skills
Good verbal and written communication skills
....Read more...
We are currently partnering with an established and privately owned design and manufacturer of products into the Aviation industry sector to identify and recruit a QA / Safety Systems Engineer.
This is an exciting time to be joining this established business, who have developed an extensive track record of developing and supporting a range of innovative products into the Commercial Aviation sector, including major aircraft manufacturers and operators world-wide.
As Quality / Safety Systems Engineer you will provide support across the business, ensuring compliance with various approvals & certifications and that appropriate and robust processes & systems are in place and contributing to the needs of the business.
The successful candidate must be capable of thorough and conscientious work to deadlines and across multiple projects, adapting to changing priorities as business needs require.
Key Experience Requirements:
Previous experience in a similar role (Quality Control), gained within a commercial aviation or aerospace organisation, ideally within a Design & Manufacturing environment
Be conversant and knowledgeable with the legislative safety requirements for Airborne Equipment / Products
Educated to a minimum HND Level in a relevant discipline (Aerospace Engineering or similar)
The ability to work across a multi-disciplinary team, including Design, Quality and Manufacturing
In-depth understanding of aerospace industry standards, regulations and best practices, including AS9100, ISO9001, CAA, FAA, TSO and RTCA DO-160
Previous experience of Risk Identification and Assessment
Demonstrable ability to develop and implement process improvements and drive best practice
Strong problem-solving skills
....Read more...
Electrician required for offshore Electrical repair experience of pneumatic and hydraulic systems including:
Caterpillar
Detroit Diesel / MTU
Marine
Honeywell
or Aviation equipment
The ideal candidate will have cement pumping machinery troubleshooting and repair experience with cementing, pressure pumping equipment
You will be responsible for troubleshooting, repair and maintenance of PLC, electrical, electronic, and computer-based equipment and systems located on cementing pumps and blending units.....Read more...
Electrician required for offshore Electrical repair experience of pneumatic and hydraulic systems including:
Caterpillar
Detroit Diesel / MTU
Marine
Honeywell
or Aviation equipment
The ideal candidate will have cement pumping machinery troubleshooting and repair experience with cementing, pressure pumping equipment
You will be responsible for troubleshooting, repair and maintenance of PLC, electrical, electronic, and computer-based equipment and systems located on cementing pumps and blending units.....Read more...
Mechanical Technician required to conduct off shore mechanical maintenance.
Commercial mechanical support experience required maintaining:
Caterpillar
Detroit Diesel / MTU engine
or Marine / Hydraulic / Aviation mechanical equipment
The successful candidate will be responsible for the safe operation, maintenance and repair of heavy diesel engines, Allison Transmission, hydraulics open / close lub, air systems.
This role will be part based on the rig offshore and on shore.
Electronic Technician required to conduct off shore electronic maintenance.
Commercial electrical support experience required maintaining:
Offshore drilling equipment ideally:
Caterpillar
Detroit Diesel / MTU engine
or Marine / Hydraulic / Aviation mechanical equipment
The successful candidate will be responsible for the safe operation, maintenance and repair of downhole electronic devices, Allison Transmission, hydraulics open / close lub, air systems.
This role will be part based on the rig offshore and on shore.....Read more...
As an Electronics Technician, your primary responsibilities include repairing and upkeeping electrical, electronic equipment. Resolve and diagnose issues with PLC, electrical, electronic equipment and systems located on cementing pumps, blending units.
Applicants with experience in Caterpillar, Detroit Diesel, MTU, Marine, Honeywell, or Aviation electrical and electronic maintenance are strongly encouraged to apply.
The role may require occasional offshore travel. Proficiency in pneumatic and hydraulic systems is advantageous. Educational Requirements: HND or HNC in Electrical or Electronic Engineering
....Read more...
An exciting opportunity has arisen for a Principal Hardware Engineer based in Coventry.
An R&D company based in with HQ in Hereford and R&D site in Coventry, designing complex electronics products / systems, are looking for a Principal Hardware Engineer. You will help grow the engineering team based in new premises and will have recent experience of a regulated industry, such as Fire, Medical, Aviation, and be able to bring process and rigour to the HW development process.
The successful candidate for the Principal Hardware Engineer based in Coventry will have:
1st class Honours degree in Electronics Engineering from a well-known engineering university.
Understanding of robust engineering principles and the need for a high-level of thoroughness to ensure the product is fit for purpose e.g., Requirements capturing, design documentation, creation of development boards, thorough verification testing, front-end analysis.
Background in a regulated industry (e.g., Fire, medical, aviation, aeronautics, automotive, defence).
Experience designing RF products and taking a project though the full product development lifecycle, from initial spec to validation.
Good understanding of analogue circuits – analogue front ends, Sensor signal acquisition
Experience of low current battery powered devices.
At least 10 Years post-graduate experience.
This is a great chance for a Principal Hardware Engineer to work with a growing, exciting new team.
APPLY NOW! For the Principal Hardware Engineer position, based in Coventry, please send your CV to blongden@redlinegroup.Com, or for more information contact Brett on 01582 878841 / 07961158773.....Read more...
Electronic Technician required for off shore Electrical and Electronic repair experience of pneumatic and hydraulic systems including:
Caterpillar
Detroit Diesel / MTU
Marine
Honeywell
or Aviation equipment
The ideal candidate will have cement pumping machinery troubleshooting and repair experience with cementing, pressure pumping equipment from: SIEMENS PLC, COMPEX certified, Halliburton, Baker, Sangel, Weatherford and/or Honeywell.
The successful candidate will be required to travel offshore as needed (c. 80%).
You will be responsible for troubleshooting, repair and maintenance of PLC, electrical, electronic, and computer-based equipment and systems located on cementing pumps and blending units.....Read more...
Electronic Technician required to join an Applications Engineering team who adapt existing instrumentation devices to specific customer needs. You will work across the complete product life cycle from conception, specification, user acceptance testing and high level pre- and post-sales support.
Requirements
Electronics or related degree standard, Electronic Engineering, Mechatronics etc.
Practical PCB build, soldering, crimping etc.
Diagnostics and fault finding with Oscilloscope and other test apparatus.
Communication skills, you will work with external stakeholders.
Interest in aviation, automotive or space industries.
RF signals and GNSS knowledge.
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To succeeds in the role, you will have a strong engineering foundation, project management skills, electronics knowledge and the ability to understand and adapt existing products to customer requirements.....Read more...
Electronic Technician required to join an Applications Engineering team who adapt existing instrumentation devices to specific customer needs. You will work across the complete product life cycle from conception, specification, user acceptance testing and high level pre- and post-sales support.
Requirements
Electronics or related degree standard, Electronic Engineering, Mechatronics etc.
Practical PCB build, soldering, crimping etc.
Diagnostics and fault finding with Oscilloscope and other test apparatus.
Communication skills, you will work with external stakeholders.
Interest in aviation, automotive or space industries.
RF signals and GNSS knowledge.
???
To succeeds in the role, you will have a strong engineering foundation, project management skills, electronics knowledge and the ability to understand and adapt existing products to customer requirements.....Read more...
We are looking for Electronic Technicians who will be responsible for the following tasks:
Conducting maintenance and repairs on electric, electronic equipment
Diagnosing and addressing issues in PLC, electrical, electronic equipment and systems, including those found on cementing pumps, blending units, electronic shop equipment, and laboratory gear
Collaborating with mechanical technicians to carry out planned maintenance and resolve electrical and electronic problems, whether on land or offshore.
Identifying and testing electrical and electronic issues in both workshop and field settings, particularly during offshore repairs.
We are seeking Electronic Technicians with at least a diploma and experience in electrical and electronic maintenance, especially in areas like Caterpillar, Detroit Diesel, MTU, Marine, Honeywell, or Aviation. Pneumatic and hydraulic knowledge would be beneficial.....Read more...
The primary role of this position is troubleshoot and repair PLCs, electrical and electronic systems on cementing pumps, blending units, electronic shop apparatus, and laboratory equipment.
Additionally, the technician will collaborate with mechanical technicians in the execution of planned maintenance activities and the resolution of electrical and electronic issues on both onshore and offshore sites.
Qualifications: Qualified candidates for this position should possess a minimum diploma and demonstrate experience in electrical and electronic maintenance, particularly in Caterpillar, Detroit Diesel, MTU, Marine, Honeywell, or Aviation systems.
Familiarity with specific companies like SIEMENS PLC, COMPEX certification, Halliburton, Baker, Sangel, Weatherford, and Honeywell is considered a valuable asset.
This role may entail occasional offshore travel. Knowledge of pneumatic and hydraulic systems would be advantageous.
Education:
HND or HNC in Electrical or Electronic Engineering or equivalent
....Read more...
As Equipment Maintenance Technician you will maintain and repair equipment both onshore and offshore, adhering to the highest quality and safety standards.
Responsibilities:
Repair and maintain electric, electronic ensuring compliance with company quality and safety standards.
Utilize your expertise to troubleshoot and repair PLC, electrical, electronic, and computer-based equipment on cementing pumps, blending units, and electronic shop repairs.
Conduct troubleshooting and testing of electrical and electronic problems on equipment in workshops, as well as perform field repairs offshore.
Key skills and Qualifications:
HND or HNC in Electrical or Electronic Engineering or Associate (2-3 year) Diploma certificate or equivalent.
Minimum diploma qualification with experience in Caterpillar, Detroit Diesel/MTU, Marine, Honeywell, or Aviation electrical & electronic maintenance.
COMPEX certification is required.
Willingness to travel offshore on an ad-hoc basis.....Read more...
Are you passionate about creating clear, concise, and informative technical documentation?
Do you have an ability for transforming complex technical information into easily understandable materials?
If so, we have the perfect opportunity for you!! We are currently looking to recruit an experienced Technical Publication Engineer to join our clients’ engineering team, supporting both internal and external stakeholders with the following:
Generation and delivery of Technical Publication Documents to customers, potentially including Product Manuals, Repair Manuals, User Guides, Service Bulletins, CMM’s, Service Letters, Temporary Revisions and Service Manuals
Act as the point of contact for customers and technical authorities for all technical documentation queries
Develop and manage publishing software tools required by the business
Main Responsibilities:
Authoring and publishing documentation to high standards that serve the customer’s needs to service and maintain the companies range of products
Work with design data and guidance materials to produce quality and compliant documentation
Take responsibility of progress of technical publications documentations against project plan(s) to ensure documentations are available when expected and required by the customer
To ensure existing CMM’s are maintained, revision controlled and communicated with customers in a timely manner.
Build strong relationships both internally and externally with all relevant parties including but not limited to engineering, production, quality assurance, customers, suppliers, aircraft manufacturers, external (A)DOA organisations
Understand the product limitations based on airworthiness, certification basis and/or design, and ensure the documentations generated are a true representation of these limitations
Key Experience Requirements:
Ideally educated to a minimum HNC / HND level in a technical / engineering discipline
Previous experience working as a Technical Publications Engineer / Technical Author / Technical Writer, ideally within an Aerospace / Aviation environment
Previous experience of authoring product publication with both Mechanical & Electrical Components
Good knowledge of publishing software and tools
Previous experience of Commercial Aviation and International Standards / Approvals and Certifications is highly desirable
Previous Experience of ISO9001 and AS9100
If you’re ready to take the next step in your career and be part of a company that will value your skills and contribution and can offer career progression opportunities, including allowing you the exciting opportunity of developing their Technical Publications capability further we want to hear from you.....Read more...
Our client is looking for Electronic Engineer to work in a wide ranging projects involving hardware, firmware and desktop software development. The role involves both new product related research and prototyping and assisting the engineering and customer support teams as required.
Key responsibilities:
1.Interfacing PC based driving simulators to company hardware and software for both demonstrations and simplifying testing.
2.Automated test systems for product validation and calibration.
3.Tracking project progress through the new product life cycle and assisting the design team where required.
Key skills:
1.Educated to at least degree standard in electronics related discipline, electronics, mechatronics.
2.Competent in the use of an oscilloscope and other test apparatus.
3.An interest in the aviation, automotive or space industries would be an advantage.
4.An understanding of RF signals
5.Experience in PCB design, Digital Electronics, Embedded Systems, Debugging, Matlab, Sensors....Read more...
We are currently seeking a skilled Offshore Electronic Technician to join our cementing operation team. This role offers an offshore bonus structure, providing 2 days off for every 5 days spent offshore in the field (0.4 per day worked offshore), granted promptly.
Responsibilities:
Repair and maintain electric, electronic equipment in accordance with company quality and safety standards.
Troubleshoot and repair PLC, electrical, and electronic systems on cementing pumps, blending units, electronic shop equipment, and laboratory-based machinery.
Collaborate with mechanical technicians in planned scheduled maintenance, addressing electrical and electronic issues both onshore and offshore.
Conduct troubleshooting and testing of electrical and electronic problems in workshop equipment, and perform field repairs offshore.
Requirements:
Minimum diploma qualification with experience in Caterpillar, Detroit Diesel, Marine, Honeywell, or Aviation electrical and electronic maintenance.
Willingness to travel offshore as part of job requirements.
Pneumatic and hydraulic knowledge would be advantageous.
Education: HND or HNC in Electrical, Electronic Engineering.....Read more...
We specialize in analysing vibrations and acoustics, monitoring vibration conditions, and working with structural and rotating machinery for industries like aviation, power generation, automotive, defence, and manufacturing.
We're looking for a skilled Senior Systems Engineer to join our team. In this role, you'll play a key part in both supporting our existing products and shaping the future of our offerings. Your responsibilities will include defining system concepts, designing, developing, testing, and deploying products to meet customer needs.
Responsibilities:
Develop condition monitoring solutions using different technologies.
Improve and apply systems engineering techniques.
Design, develop, deploy, and maintain systems and solutions for condition monitoring products.
Select appropriate techniques and methods for system engineering.
Manage the technical and commercial aspects of product development.
Stay updated with professional development in systems engineering.
Collaborate with the Engineering Leadership Team to meet project goals.
Experience:
Experience in developing reliable, safety-critical products.
Managing product safety in regulated industries.
Familiarity with Model Based Systems Engineering (MBSE).
Experience in problem domain analysis and concept development.....Read more...
Applications Engineer required to support Automotive Engineering clients exploit precise navigation, GSM / GNSS technologies leveraged with other instrumentation to gain insights on cutting edge transportation systems such as: ADAS, driverless cars, accident avoidance, energy usage optimisation, EV, drone and others. Your everyday will be providing market leading and innovative solutions to solve novel and real-world problems for customers.
You will have strong a Engineering foundation, knowledge of electronics ideally with practical mechanical experience and the ability to understand and adapt existing products to meet Automotive Engineering customer requirements.
Skills
Navigation, drive assist, RF signals and or GNSS exposure.
Degree in a Maths, Physics or Engineering related subject or equivalent experience.
Electronics and computing experience.
Written and oral communication proficiency.
Aviation, automotive or space industry knowledge.
Responsibilities
Translating high level requirements into a specification for hardware, firmware and software engineers to work from.
User Acceptance testing new products and new features before handing over to the Test team for sign off and release.
Pre-sales and post-sales support for larger customers or complex requirements.....Read more...
Occupational Health Advisor
Location: Horsham, West Sussex
Salary: £40k pro rata + Excellent Benefits
Part-Time, Hybrid (1 day office, 3 days remote)
The Client:
Our client is a leading Healthcare Company, serving diverse sectors including aviation, construction, engineering, manufacturing, retail, utilities, and the emergency services.
The Role:
As an Occupational Health Advisor, you will a pivotal role in managing full occupational health spectrum, covering onsite clinics, medical assessments, and case management.
Requirements:
* Previous experience working as an Occupational Health Advisor or in a similar role.
* Hold NMC1 registration.
* Possess Occupational Health qualification at the Diploma / Degree level.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Occupational Health Advisor
Location: Horsham, West Sussex
Salary: £40k pro rata + Excellent Benefits
Part-Time, Hybrid (1 day office, 3 days remote)
The Client:
Our client is a leading Healthcare Company, serving diverse sectors including aviation, construction, engineering, manufacturing, retail, utilities, and the emergency services.
The Role:
As an Occupational Health Advisor, you will a pivotal role in managing full occupational health spectrum, covering onsite clinics, medical assessments, and case management.
Requirements:
? Previous experience working as an Occupational Health Advisor or in a similar role.
? Hold NMC1 registration.
? Possess Occupational Health qualification at the Diploma / Degree level.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Occupational Health Advisor
Location: Nottingham, Nottinghamshire
Salary: £32k pro rata + Excellent Benefits
Part-Time, 4 days a week, 30 Hours Per Hour
The Client:
Our client is a leading Healthcare Company, serving diverse sectors including aviation, construction, engineering, manufacturing, retail, utilities, and the emergency services.
The Role:
As an Occupational Health Advisor, you will be providing occupational health services, including case management, medical assessments, and legislative guidance.
Responsibilities:
? Case Management Services: Deliver expert, evidence-based support for referrals concerning attendance, fitness for work, and other OH queries.
? Report Compilation: Produce comprehensive, evidence-backed written reports to professional standards.
? Legislative Advisory: Provide expert guidance on legislative requirements and best practices in Occupational Health.
? Medical Assessments: Undertake safety-critical medical assessments and fitness examinations.
? Advice Line Coverage: Offer support and guidance via the advice line.
? Health Surveillance: Conduct fitness medicals and oversee health surveillance procedures.
? Outcome Evaluation: Assess outcomes of medicals and surveillance, ensuring appropriate advice is conveyed and escalate issues when clinically necessary.
Requirements:
? NMC Part 1 Registration: Registered under NMC Part 1.
? OH Qualification: Hold a Diploma or Degree in Occupational Health.
Offered Package:
? Salary: £32,000 per annum for four days a week.
? Benefits:
? Contributory pension scheme.
? Life Assurance.
? 25 days of annual leave plus bank holidays (potentially increasing with length of service).
? Discounted Gym Membership.
? Additional benefits including flu vaccinations, eyecare, and coverage of professional registration fees.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role,....Read more...
Are you a detail-oriented individual who enjoys working in a dynamic and fast-paced environment? Are you interested in the aviation and aerospace industry? We are currently seeking a deburrer to join our client based in Poole. As a deburrer, you will be responsible for ensuring the smooth and polished finish of aircraft parts, ensuring the highest quality and safety standards are met.
Key Responsibilites for a deburrer:
- Remove burrs and excess material from aircraft parts using hand tools, such as grinders, sanders, and files. -
- Inspect parts for any imperfections or discrepancies and make necessary corrections. -
- Maintain a clean and organized work area, adhering to safety guidelines and regulations. -
- Collaborate with team members to ensure efficient workflow and timely completion of tasks. -
- Follow technical drawings and specifications to accurately perform deburring activities. -
- Conduct regular quality checks to ensure all parts meet the required standards. -
- Communicate any issues or concerns to the supervisor or relevant team members.
Requirements for a deburrer:
- Previous experience in deburring or similar role preferred. -
- Knowledge of various deburring tools and techniques. -
- Ability to read and interpret technical drawings and specifications. -
- Strong attention to detail and ability to work with precision. -
- Good manual dexterity and physical stamina. -
- Ability to work independently and as part of a team. -
- Excellent time management and organizational skills. -
- Knowledge of safety regulations and adherence to safety guidelines. -
- Flexibility to work extended hours, including nights and weekends, as required. -
- Good communication and interpersonal skills.
If you have the required skills and would like to apply please call Ian at Holt Engineering on 07734406996.....Read more...
Customer Services Manager
Location: Wokingham, Berkshire
Salary: £46k - £54k (DOE) + Excellent Benefits
The Client:
Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
The Role:
As a Customer Services Manager, you will manage and lead the customer service team to maintain and improve client relationships and operational goals.
Responsibilities:
? Create and implement policies and procedures for customer service.
? Establish and convey standards for service.
? Cultivate customer relations through networking.
? Oversee daily operations of the service team.
? Delegate tasks effectively for departmental efficiency.
? Ensure resources for service delivery.
? Review and manage customer complaints.
? Handle escalated service issues.
? Implement strategies for service quality enhancement.
Requirements:
? Previously worked as a Customer Services Manager or in a similar role.
? At least 3 years of experience in a management role.
? Have industry experience.
? Background in customer service and leadership roles.
? Understanding of customer service principles and practices.
? Strong product knowledge.
? Degree in Business Administration or relevant field.
? Skilled in CRM and MS Office.
? Ideally have experience in aviation maintenance / parts or possess a CSM background in technical fields.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protec....Read more...